CEPI Dealer Site User Manual
Contents
1.2. amp SECURITY PRODUCTS 7 A 4 Cutting Edge Products Dealer Website Program USER MANUAL Welcome to our Dealer Website Program This User Manual will help you get your new online store up and running quickly This step by step guide will address the following topics Logging in to the Management Area of Your New Website Adding Your Basic Company Info Into the Settings Area Setting Up PayPal Creating Your About Us Page Creating Custom Information Pages Creating Custom Coupon Codes Editing Basic Information About CEPI Products Creating Your Own Products and Understanding the Difference Between Your Custom Added Items and CEPI Products Deleting Products Deleting Existing Category Names Creating Your Own Categories Managing Orders in Your New System Obtaining an Email Address for Your Domain Place An Order With Us Push Updates Logging in to the Management Area of Your New Website Your new website comes with a very powerful and simple interface for managing your online business This interface is called the Administration area or Admin for short In the welcome email you received from us with this User Manual you will find your Admin details including the webpage or URL to visit to login Either click on this URL or simply copy and paste it into the address bar of your browser The page should look like this FUSION BACK OFFICE e CartPro Function Reliability Profit Enter the provide
3. 21 50 9999922 3 o 5 C 394 HDDCL15 15 Inch Heavy Duty Dummy Camera 37 75 99999961 ax G _ 669 16C 16 Inch Expandable Metal Baton Mad 7 95 9999759 Q X _ 671 16E 16 Inch Expandable Metal Baton Mad 9 97 99999956 QO 19 00 9999968 QO _ 677 21C 21 Inch Expandable Metal Baton Mad 8 50 99999678 QO 3 PLEASE NOTE Once a CEPI product has been deleted it cannot be added back during the automatic synchronization between our site and yours Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 11 Deleting Existing Category Names Categories are the list of navigation links found on every page of your website left side PRODUCT CATEGORIES Best Sellers Streetvise Stun Guns Streetvise Stun Batons a oe Bastu Chan 2 Pepper Spray Streetvase 15 s You can delete any of the built in categories Deleting a category will prevent any item under that category from showing on your website those items can still be found by search Due to the fact that main categories cannot be changed on CEPI products it is not possible to actually change any of the existing category names To delete a category do the following o On the Admin panel click the Categories link at the top of the page o Click the X icon on the right of the category you wish to delete o Confirm your delete and the category will be gone forever ID Pos Title Subcategories
4. 17 95 Visa MC Mid Qualified Rate 0 10 Visa MC Non Qualified Rate 0 25 Transaction Fee Optional Value Adding Products Gateway Transaction Fee 9 95 mo Batch Fee 10 00 mo Monthly Fee 20 00 mo 20 00 mo Monthly Processing Minimum Contact Us Payment Gateway Access Termination Fee 0 00 PCI Compliance Fee 9 95 mo 9 95 Retrieval Fee 0 25 2 19 Monthly Processing Minimum Fee 25 00 Monthly fee is waived if transaction minimums are met Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 15 Placing An Order With Us Once an order has been placed on your site the next step is for you to place the order with us There are two ways to do this both of which are done through our website The fastest and simplest method is to use the Quick Order Form located under the Dealer Toolbox The second method is to place the order traditionally by adding items to the cart from the products information page Method 1 Quick Order Form 1 nS oe eS 9 Log in to cuttingedgeproducts net Navigate to the Dealer Toolbox lower left hand side of the site Enter the SKU of the product being ordered Enter the quantity needed default is 1 Click Add to Cart at the bottom of the form Click Quick Checkout Enter the appropriate billing and shipping information Click Show Shipping Rates and choose the desired shipping method Select the desired payment method and click Continue 10 Verify
5. February 5 2014 E End Date February 5 2015 E Available To All a Coupon Type Global E Status On off Edit Coupons 800 497 0539 Page 7 Coupon Name F eeShipping Coupon Code FREESHIPPING Discount Type Free Shipping E Apply To all Ordered Value 0 00 Min Order 0 00 Max Order 0 00 Max Uses 9999 Start Date February 4 2014 3 End Date February 4 2015 Available To All 2 Coupon Type Global Status On off Add Coupons customsites cuttingedgeproducts net Editing Basic Information About CEP Products On your new website you will find all of our current items already in place for you CEPI products are managed by an advanced program that automatically updates your website with new products as well as the stock status of existing products However you can edit basic information about each one of these products To edit CEPI product information including prices Click on the Products link on the top of the Admin area On the left side of the page you will see a link called CEPI Products Click it Manani On this page you will find the list of all products automatically added to your website You can use the 1 Search By SKU function to find a specific product OR 2 click on any product to enter the edit screen Find Results With Any of these words ov Search In Y Pro
6. Thumb X Detail X Large X Upload Upload Q Upload Filename Filename Filename Choose File No en Choose File No en Choose File No en B META Title H META Keywords META Description When uploading your own image you need to find the largest image available for the product and upload the same image to all three positions The system will automatically handle re sizing them to the right size HOWEVER the system will not stretch or enlarge them If an image is too small when you upload it will be displayed too small on your website Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 10 Deleting Products All products can be found under the Products link found at the top of the Admin panel AD FusionCarthro p Function Reliability Profit You can delete any product found on your website whether it be a CEPI product or one you added yourself Deleting a product will completely remove it from your site To delete a product do the following o Inside of the Admin click the Products link at the top of the page o Click the X icon on the right of the product you wish to delete o Confirm your deletion and the product will be permanently deleted DE Products Grom 12345 gt Last ID SKU Title Price In Stock Action C 855 SWMA80 Motion Detector Alarm with Auto Di
7. Category H META Keywords 1 META Description H Description H Images P P Tiny X Thumb X Q Upload Upload Filename Filename Choose File No en Choose File No en H Available To Al wr E Viewable Add Category Parent Category is ONLY used if you would like to make this category a sub of another category If you are not clear as to what this means please contact us for clarification Be sure Viewable is set to Yes If No is selected the new category will not appear on your site After you create this category you will be able to select it for new products or additional categories for existing CEPI products Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 13 Managing Orders in Your New System Every time an order is completed on your website the ecommerce system will do the following 3 things Send you an email with the order details Send your customer an order receipt Store the order in the Admin for processing When an order comes in it is important to know that it IS NOT automatically sent to us For security reasons whenever an order is marked as paid you can then place the drop ship order with us via our Quick Order Form found on our website For more details see Page 16 In order to see all of your current orders and their status do the following Log in to your Admin panel and click the Orders
8. Product Count Viewable Action 42 O O BestSel 0 20 Ys 4 O Omen No 90 66 C Streetui 0 3 Ys O00 6S O O Sreem i 10 res 9090090 57 gt Pener S 0 42 Ys O00 58 Q Pepper S 0 33 Ys O00 64 C C Spy Prod 0 2 Ys AAA NOTE If you wish to remove all of one type of product from your website for any reason it is recommended you first follow the procedure previously described before you delete the category itself This is the most complete way to purge a particular type of product from your website You can confirm there are no more products listed under a category by looking at the product count in the category list ID Pos Title Subcategories Product Count Viewable Action 42 O O Best Sel 0 20 Yes QO X oma RH 66 Q Sreemi E w 900 When the product count equals 0 no more items will be found under that category It is now safe to completely remove it Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 12 Creating Your Own Categories You can create categories to better match new items you wish to add as well as creating categories to replace existing category names that you cannot edit Creating a category is a very easy process On the Admin panel click the Categories link at the top of the page The only field you need to fill in is the Category Name We also recommend you make the META Title the same as your category name Li Parent
9. your information and click Process Order 11 Your order has now been placed and will be processed shortly Quick Order Form For customers who need a quick and simple way to place an order we have added the Quick Order Form Simply begin typing the SKU in the given box and the auto fill options will appear You then choose your product enter the quantity and you ve successfully entered a product The default quantity is one 1 Dealer Resources Discontinued Products The case quantity is shown to inform you of the number included in a case Out of Stock SKU Quantity Item Case Inner Box Pepper Spray Laws Quantity Quantity i Price Quick Order Form 1 Stun Gun FAQs Stun Gun Laws Terms amp Conditions Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 16 Push Updates Product updates will be pushed automatically to your Dealer Website 2 3 times per week These pushes will include updated images product descriptions product attributes new products new categories and stock status updates Support Questions If you need assistance with any topic found in this User Manual please call us toll free at 800 497 0539 or email us at customsites cuttingedgeproducts net We can be reached Monday through Friday 9 AM to 5 PM EST We thank you for joining our Dealer Website Program Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 17
10. ENTS TO STOP WORKING For information regarding credit card processing see page 15 for details Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 4 Creating Your About Us Page Your company s About Us page is an opportunity for you to communicate information about your company who you are how you can help and anything else you would like to say to your website s visitors You can easily edit the information by following the steps listed below Please be aware that you cannot copy and paste using Microsoft Word Doing so will cause errors within your website The only applications that allow for copying and pasting without errors are Notepad Windows and TextEdit Mac Click the Settings link at the top of the page On the left side of the page find the link 1 Manage Information Pages and click the link On this screen select page_about_us from the drop down menu You should now have a popup page where you can enter your 2 About Us information Be sure to disable your popup blocker to allow the 3 window to appear When you are finished click 4 Save at the bottom of the popup where you entered your information The page will close and you will receive a 5 confirmation message Information Pages Logged in as admin344 Logout Informational Page v Select Page 2 page_about_us html Template URL page_contact_us html page_privacy_policy ht
11. click 2 Add Coupon On the next screen you will need to 3 enter all relevant information for that particular coupon and choose 4 Add Coupons B 4 FusionCartPro Function Reliability Profit ee 3 Transactions Logged in as paulied Logout Coup Disc Coupon Name Coupon Code Discount Type Dollar Amount Apply To Value All Ordered 0 00 Min Order 0 00 Max Order 0 00 Max Uses Start Date End Date Available To Coupon Type November 12 2013 November 12 j 2014 All Global Status _ Off hG There are three types of coupons available to offer Dollar Amount Percentage amp Free Shipping EJ Coupon Name 15 Off Coupon Code 41S5OFF Discount Typ Dollar Amount El Apply To All Ordered Ej Value 145 00 E Min Order 50 00 E Max Order 0 00 Max Uses 9999 E Start Date February 5 2014 E End Date February 5 2015 E Available To All a Coupon Type Global Status On off Add Coupons Cutting Edge Products Inc Coupon Name 25 Off Coupon Code 25 0FF Discount Typi percentage gt El Apply To All Ordered E Value 25 00 Min Order 25 00 Max Order 0 00 E Max Uses 9999 Ej Current Used 5 E Start Date
12. d username and password and click Log In Your Username Your Password Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 2 Adding Your Basic Company Info Into the Settings Area Once logged in the first thing you will want to do is add your basic company information Find the links along the top of the page and click Settings Q FusionCartPro Function Reliability Profit On this page you will be asked basic information about your company Company Info ES Co E Company Name Self Protection Products Shop Address 235F Forlines Road E Shop City Winterville E Shop Country United States E Shop Phone Number 800 477 7766 Shop Fax Contact Email sales selfprotectionproducts net Homepage Title Self Protection Products Homepage URL www selfprotectionproducts net Edit Settings Most of the fields are self explanatory however a few need to be explained o Contact Email See the end of this guide for setting up your email o Homepage Title This is the name of your website This will show in Google search results for your home page and will be displayed on your customers browser windows when they visit your home page o Homepage URL Typically the homepage URL will be your website address http www yourwebsite com unless you are executing advanced setup Replace the term yourwebsite com with your webs
13. ductName Short Description Full Description Search In All Categories Ly 7 Search In Subcategories Search By Manufacturer All Manufacturers ee a ite Item Not Orderable Not Viewable Search By SKU Search By Price Search By Weight Search Page 1 of 1B ID SKU Title Price In Stock Action 900 K9SR 24 95 0 8 99 355s Motion Detector Alarm with Auto 53 95 99999 QO 394HDDCL15 15 Inch Heavy Duty Dummy Camera 94 95 99999989 0 669 16C 16 Inch Expandable Metal Baton Mad 19 95 999972 671 16E 16 Inch Expandable Metal Baton Mad 24 95 99999970 S X Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 8 On this page any information you CANNOT edit is greyed out All other visible fields can be changed E SKU H Title 21 Inch Ex H Main Category Metal Baton e K Full Description lt p gt lt span style FONT SIZE 12pt COLOR black FONT a FAMILY Times New Roman mso fareast font family Times New Roman mso ansitanguage EN US mso fareast language EN US mso biditanguage AR SA gt Around the world security guards and police officers are switching from bulky night sticks to this more compact telescopic steel baton This high quality 8 amp mbsp inch solid steel baton is made in China and expands to 20 and amp nbsp seven Y eight amp nbsp Snbsp inches It locks into place with just a flick of the wrist and p
14. ite s address Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 3 Setting Up PayPal After you have entered your company information you will want to be sure your website s orders are paid to you This step requires you to have a basic free PayPal account If you do not have a basic PayPal account you can create one by going to www paypal com and registering for a standard PayPal account You will only need the email address used to set up PayPal to connect your website to PayPal Click Settings in the links located at the top of the page same as before In the left bottom section under Areas click Payment Settings Find the PayPal Standard IPN and click the wrench icon on the right By default all other payment methods will be turned off Payment Methods Payment Processors jlable Mod Modules are Module Name Version Order Status Actions Bank Wire 1 0 1 On o coD 1 1 1 On Oo Credit Card 1 4 1 On Oo Fax Order 1 1 1 On eo et 30 L On O amp 2 On this page simply switch the Enabled box to On and enter your PayPal email address Now you re done E Enabled E Display Name PayPal Via PayPal Site H PayPal Email Address Transaction URL h ttps f IW WW pa ypa com cgi Din fA ebscr H Display Order 1 Edit Module Settings _ NOTE DO NOT CHANGE THE TRANSACTION URL THIS COULD CAUSE PAYPAL PAYM
15. ive email services Controlling your email and setting up your communication are very important If you already have a service setup or you need help configuring it please let us Know and we will be glad to help Visit our Dealer Website Storefront to set up your domain and email by clicking on the following link or by entering store cuttingedgeproducts net in your preferred browser Merchant Account and Gateway Account Setup If you are interested in accepting credit cards outside of PayPal you must obtain both an ecommerce Merchant Account and a Gateway Account The Merchant Account allows you to accept credit cards and the Gateway Account allows you to process the credit cards and complete the transfer of funds See Figure 1 for more information Ecommerce Merchant Accounts created through our Dealer Website Storefront are provided by FrontStream Payments To set up your Gateway Account please apply with Authorize net by visiting our online Authorized Reseller Landing Page Authorize net is the preferred gateway as it integrates seamlessly with the Dealer Site s platform Please be advised that there are fees associated with both Merchant and Gateway Accounts Please see below for both fee schedules for FrontStream Payments and Authorize net The cost involved includes one time setup charges monthly access fees as well as transaction fees FrontStream Payments One Time Setup Visa MC Debit Card 99 00 Visa MC Qualified Rate
16. link at the top of the page On this page you will see the most recent orders and their status 1 Paid Shipped etc 47621 09 05 2013 Pending Payment Received 28 60 0900000900 F 47620 oA Peraro Payment Received 75 91 Q O O X O 47619 09 05 2013 Awaiting Shipment Payment Received 19 00 00000900 47618 09 05 2013 Awaiting Shipment Payment Received 27 44 Q O QO O 7 09 05 2013 Awaiting Shipment Awaiting Payment 29 3 0 Oo O 2 You can click on the 2 order number or 3 magnifying glass icon to view the details for any order You can also update the payment and shipping status on this screen g EE Logged in as devtest E Logout O print O padina List Qtd delete Order ID Date User ID Billing Info Shipping Info Phone Email Order Details fi gt nt Info i E te 0 ID Name Unit Price Quantity Total SWPF7000R Police Force 7 000 000 Tactical St 22 50 1 22 50 Subtotak 22 50 Shipping 3 60 Tax 52 50 Total 528 60 Shipping Method USPS First Class MailA Parcel You can add tracking info that will automatically be emailed to the customer add order notes and print packing lists invoices Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 14 Domain Registration Email Merchant Account and Gateway Setup Along with a domain an email service will be required Go Daddy Gmail and many other companies all offer inexpens
17. ml page_welcome htm Add New Informat e000 Advanced Editor Lt OO wow selfprotectionproducts net 3 lal Hue MOBIBIL 2 ASSES 9i gt o MAEIE e mR aww iB Z U a s e PSE E SHawisz SSBSiQast iP m 0862 Style Format Font Size vii p iG This is where information about your company will be found 4 Close Logged in as admin344 E Logout Template page_about_us html saved successfully Template URL http www selfprotectionproducts net index php l page_view amp p about_us 3 Add New Informational Page When using Internet Explorer be sure to check your Compatibility View settings if the page does not display correctly REMEMBER Please be aware that you cannot copy and paste using Microsoft Word Doing so will cause errors within your website The only applications that allow for copying and pasting without errors are Notepad Windows and TextEdit Mac Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 5 Creating Custom Information Pages To create custom information pages any page that contains bodies of text not to be confused with product pages you can do so by 1 clicking on the Settings tab at the top of the admin panel You should then 2 click Manage Information Pages located on the left side of the Admin panel You will then be able to 3 add a new information page You will see the following screen a
18. nd 4 be asked to enter the name of the page you are creating The name cannot contain any spaces or character other than normal text In place of spaces you must enter underscores as shown in example 4 After entering the name of the page click the 5 ADD button to the right of the name field SI FusionCartPro Function Reliability Profit Manage Templates Template URL 2 Manage Information Pages Manaoe Storefront avout 3 NEW PAGE NAME DO NOT USE BLANK SPACES IN NAME ADD Oe oy ol After completing the previously mentioned steps the 6 Advanced Editor will pop up in a new window and allow you to edit the contents of the page You must have your pop up blocker disabled for this page to appear Once you have made your changes click 7 Save at the bottom of the page and the following 8 message will appear Once you see this message you have successfully created a Custom Information Page 6 Advanced Editor 7 ua Save Close Page page custom Sample Page html Informational Page Template page_custom_Sample_Page html saved successfully Template URL http www cuttingedgeproducts net index php 7 page_view amp p Sample_Page 8 Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 6 Creating Custom Coupon Codes To create a custom coupon code click on the 1 Coup Disc tab found at the top of the Admin panel You should then
19. play purposes example 29 99 slashed out Our Price Only 21 95 Sale price will create a similar effect Sale Price will OVERRIDE Your Price 2 Tabs Along the Middle Here you can also assign this item to multiple categories create bulk pricing and add related items that will show up on this product page The best way to learn about the control you have over your website is to experiment Cutting Edge Products Inc 800 497 0539 customsites cuttingedgeproducts net Page 9 Creating Your Own Products With your new website you have the option of creating your own products These products will not be affected in any way by our update system and will be completely safe When you create your own product you have complete control over ALL of the information fields including Name Images SKU etc To create your own products follow these steps In the Admin area click on the Products link found at the top of the page On the left of the page towards the bottom you will find Add Product Click on this link Once on this page you will find a detailed form You can enter as little or as much information about the item you are adding as you wish We recommend the minimum amount of information include the Title SKU Category Description Images and Price H SKU i Title A Blank Product H Main Category gest Sellers v E Full Description Update Product Detail i H Images P P rE
20. rovides extra reach keeping you a safe n 2 21 Inch Expandable Metal Baton Made in China H META Keywords 21 Inch Expandable Metal Baton Made in China Wholesale Security f K META Description Around the world security guards and police officers are switching from bulky night sticks to this more compact and telescopic steel baton This high quality 8 inch solid steel baton is made in China and expands to 20 and seven eight inches It locks int H Retail Price 9 00 Your Price 21 95 H Sale Price 9 00 Update Product Here is a brief explanation of what the different fields do SKU Not editable for CEPI products Title Not editable for CEP products Main Category Not editable for CEPI products Full Description This is the main description for the product In this box you will find the HTML code Do not worry if you don t know HTML most don t Simply click the Advanced Editor link directly below the box and a similar popup will appear as did with the About Us page Edit anything you need to here and click Save Once you have clicked Save you will need to click 1 Update Product for the changes to take effect META Information This is used for SEO If you are unfamiliar with what this means or what should be here we recommend you leave the default in place Price Fields Your Price is the main field that governs your price for this item Retail Price is for dis
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