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User Manual - PK Network

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1. Arm Stay Press the ti button for about 2 seconds to arm the system in Arm Stay mode there are still people within the premises The LED flashes red once to indicate that it has contacted the system then lights red for one second The Exit Delay starts Disarming the System Before entering the premises in Armed state press the button for about 2 seconds to disarm the system without entering the premises The LED flashes green once to indicate that it has contacted the system then lights green for one second indicating that the system is disarmed Sending an Emergency Police Alarm Press and hold the button for 3 seconds to send an audible alarm to central monitoring for police assistance The LED flashes red to indicate that the alarm has been sent 10 Web Access Introduction Access your interactive home security system through your personal secure web page mediacomcable com homecontroller and click on the Home Controller portal link Check the status of your home arm and disarm your system see live video of your home view video clips and pictures change settings and much more from anywhere you have Internet access Subsoriber Portal lape pmr huirt eee ee eee bei Be ir p ee PEs e El Levewicr Sie iat oon T f See Pages 12 13 See Page 14 See Page 13 11 Signing In You will need to sign in each time you access the website 1 Go to the subscriber portal 2 En
2. 1 Click an image above the video to view live video from each Camera Pera eat Pe BHRAN ENTE O h 2 To take a snapshot with the currently selected camera click Take Picture 3 To take a video clip about 20 seconds with the currently selected gt a e 3 en camera click Take Video Clip ic b pecs i E y b paa A ia EE RR RRR RE z 4 To delete snapshots or video clips select one or more check boxes f and click the trash can E History Barana mrama E lew recent security device activity alarm events and more E ieies ari ime Fev 9 9 EH FM 1 Use the scroll bar to view all of the 30 most recent events Bf coe Pree Scr Fei v4 2081229 PR ae Viewing Captured Pictures and Video Clips i E 2 Click View History or click the History Tab to view all events or to Dipan Back Deora iF sort by date and event type To view captured images Ey Misir w Seleecebes Fapt 2 See fe ee Term thy Uori w Guegerbes FADEN AN a2 Peral aa Pen Dalay h Warara Subacrbes Pa A ra LW CETE 1 Select Cameras gt Saved Pictures and Videos on the toolbar The displayed screen lists the pictures and video clips captured manually and automatically during alarm events 2 Click on an image to view the captured images 3 Images that were captured automatically during an alarm have an ALARM button and display the security zone that cause the images to be taken T eel p y Pa c
3. All logged events Alarm Alarm events Arm Arm Disarm events e Zone Events related to security zones 1149 AM Thermostat 66 4 5 3 4 5 Haal A 65 7 Hold Temp Lights Den ierematte 100 Thermostats Adjust all thermostats connected to your system 1 On the Home screen tap Thermostats 2 Tap the name of any thermostat to control that thermostat 3 Tap to turn off the thermostat 4 Tap to set the thermostat to Cool mode 5 Tap to set the thermostat to Heat mode 6 Tap to change the Heat or Cool temperature setting Lights Adjust all lights connected to your system via the plug in modules 1 On the Home screen tap Lights 2 If the light is on tap bulb to turn it off 3 If the light is off tap bulb to turn it on 4 If the light includes the dimmer function you can adjust its brightness by tapping Ee and tapping preferable setting 22 Security Monitoring How to Test Your System Alarm system testing procedures fe die The purpose of testing the alarm system is to ensure proper local operation and proper communication to the central station The following procedure should be done at least once per month 1 Call the security monitoring station at 866 455 1595 to place your account on test You will need your account number and your personal security password 2 Arm your system in the stay mode this wi
4. FAILURE Critical Sensor Failure Multiple Troubles When a System amp Zone header is displayed click it to display more information TouchScreen Introduction The interactive TouchScreen acts as the control center that enables you to operate your security system and interact with your home at the touch of a button Use it to arm and disarm your system view live video from cameras placed in your home and view real time web content all from the full color display The following section provides an overview of your TouchScreen and offers quick tips on how to use the various features Home Screen The Home Screen is the main display that provides quick access to all TouchScreen features In addition to the descriptive icons that make it easy to navigate this screen provides a visible and audible alert if a sensor is triggered when the system is armed or if an environmental sensor such as a smoke detector is activated Press the button on the TouchScreen at anytime to return to the Home screen Security Status Header The Security Status header displays in the upper left hand of the TouchScreen It displays whether the system is armed or disarmed During an alarm the Security Status header changes to show an Alarm state Displayed events that prevent arming replace the Security Status Header altogether TouchScreen Dinard Feii 15 AM Arm 1 Touch the Disarmed Press to Arm button on the Hom
5. License Number lOWA AG 230 mediacomcable com homecontroller 2013 Mediacom Communications Corporation V12 11 13 M731 23360
6. Mediacom the power to simplify homejcontroller The Power to Control and Secure Your Home from Virtually Anywhere USER MANUAL homeicontroller Introducing a whole new level of security for the things that matter most in your life Whether you re home or away at your desk or on the go our interactive home security system makes it simple to monitor your property keep your loved ones safe and stay connected to home and family trom anywhere This user manual was designed to help you learn how to use the features of your new system Service and Support 866 455 1595 Web Portal Address mediacomcable com homecontroller Contents System Status ICONS 20 ccssssssnssssssssssssscsssssssecssssssusscesssssusscesessssnseessesssneeseeen 1 System amp Zone Trouble Header oie eessssssssssssssssssnsseeeseeceeseassasssseen 1 ToucHSEreeN asese 2 O O eepe A E TAEAE TA A 2 SECU Neat lS R ET eari ET E ANR E 2 PY EEE A EE EN EE S E EE ese E EE OA T A AEE 3 E a A EA AREA AAE E T 3 E E E A 3 SS NIN a a dt cas case pete ata cme nce acerca ne cceeeeeedetetneeee 4 Home Management Camera amp Lights o cccsssssssssssssssssscssssssssssssssssssesccssssssssunseeesseees 4 TNS FROST AUS NEIES ANAA EIE niente aries 5 Information Media and Entertainment Glock Radio amp Wordi Ol Ee day ainaiseen a 6 A EE E AEE SE S OA ETE NA ES N E E E 7 A E EEE N AE AA 7 PS a a EE T E TE NA T ETE E EEE EA 8 Key Fob Keychain Remote
7. OMe yc OmeTeETenete even ree ear ere vero 24 System Status Icons The various user interfaces include the following icons that provide an at a glance overview of the status of your system The Security status of your security system is displayed in the large Security Status header aa Armed Away Press to Disarm a M a Press te Ann This is the Security Status header when the status This is the Security Status header when the status is Armed is Disarmed Arming in 58 Seoonds Alarm in Countdown When you arm the system an exit delay period You must exit the premises and secure the entry begins The System Status Header indicates the exit door before the exit delay period ends When number of seconds before the system is armed someone enters an armed premises an entry delay You must exit the premises and secure the entry period starts generally around 30 seconds long exit door before the exit delay period ends System amp Zone Trouble Header The System amp Zone Trouble header displays in the upper right hand of the Subscriber Portal and Touch Screen It only displays when there is a connectivity or power problem with the TouchScreen power broadband etc It also displays when a sensor is inoperable such as due to a battery failure or is being tampered with Communications to the system are lost ALERT POWER FAILURE No Connectivity Power Failure Q ALERT MULTIPLE TROUBLES Q ALERT SENSOR
8. Schedule 1 Determine the Start Time for your Schedule Check the box if you would like to add an End Time Determine if you want the Schedule to repeat during the set times and then click the applicable Days 2 Determine the action the rule will take Depending on the action you may have additional items to select 3 Select the arming mode the rule applies 4 Describe the rule 5 Click Save To add a Contact 1 Select Contacts for Rules on Rules Tab This allows you to add people you want to receive system alerts from the rules ke b h bhia E SN g ban Lana fin byang eee eee a a pe To set an Event rule 1 Select a specific security zone that will trigger the action or select the entire system 2 Determine what happens at the security zone or the security system to trigger the action 3 Select the action the rule will take Depending on the action you may have additional items to select 4 Determine the time range and days of the week when the rule is applicable You can select Any Time to have the rule apply whenever the selected event occurs 5 Select the arming mode the rule applies 6 Describe the rule 7 Click Save To set a Non Event rule 1 Select a specific security zone to monitor 2 Determine the event that fails to occur during the specified time range 3 Determine the time day range when the rule is applicable 4 Select the a
9. abel is displayed over the app 2 Click Delete 3 Click Delete App in the displayed confirmation dialog box Repositioning TouchScreen Apps You can change the order in which TouchScreen apps are displayed on the TouchScreen All apps except the Security Settings and Cameras apps can be moved to the preferred location on the TouchScreen 1 Click Reposition Apps to re arrange the apps 2 Drag and drop the apps to the preferred location on the TouchScreen 3 When all the apps are repositioned to your satisfaction click Update Cured af a F Thermostats The current states of your thermostats are displayed on the Main screen To manage your thermostat 1 On the Main screen in the Thermostats tool click Manage Thermostats or click the Thermostats Tab The current temperature appears in the middle of the screen The unit of measure button on the right indicates whether the temperature is displayed in Fahrenheit or Celsius 2 You can click unit of measure button to toggle the display between Fahrenheit or Celsius 3 On the top of the screen you can click Off Cool or Heat or to set the mode 4 Turn Fan on or off using the toggle switch 5 You can click Hold to maintain the mode and temperature settings and ignore any programming configured on the thermostat device Lights The current state of your light settings is displayed on the Main screen To manage your l
10. ction the rule will take if the specified conditions are met Depending on the action you may have additional items to select 5 Select the arming mode the rule applies 6 Describe the rule 7 Click Save Manage TouchScreen Apps You can manage what TouchScreen apps are displayed on your TouchScreen configure them and determine how they are displayed from the Subscriber Portal only Click Apps on the toolbar The apps at the top of the screen are those available to be added to the TouchScreen The apps displayed in the TouchScreen image are those apps currently displayed on the TouchScreen The apps are positioned in the image just as they are on the actual TouchScreen 16 Web Access Adding TouchScreen Apps 1 Click on the TouchScreen app you want to add from the top menu bar 2 Click Add App The Subscriber Portal pushes the app to the TouchScreen An updating message is displayed while the app is being added 3 Once you ve added more than 10 apps you must manage apps from your TouchScreen Editing TouchScreen Apps Several TouchScreen apps have the capability to be personalized 1 From the Manage Apps screen hover your cursor over the app you want to edit A label is displayed over the app 2 Click Edit 3 Each app will have a different edit menu Deleting TouchScreen Apps 1 From the Manage Apps screen hover your cursor over the app you want to delete A l
11. e Clock i programming configured on the Thermostat device ouch the Clock app 2 Touch to add seconds to the digital time display 3 Touch to change to an analog clock 43 AM Fa Tuneln Radio Listen to the world s radio with music news talk and comedy streaming from every continent 1 Touch the Tuneln Radio app 2 Browse from the menu to select station Word of the Day Displays word of the day and its definition TouchScreen Photos Displays photos from your Yahoo flickr account in full screen mode on the TouchScreen Note You need a Yahoo flickr account with at least one photo set to personalize this feature If you do not have a Yahoo flickr account you can sign up for one free at www flickr com and upload the photos you want to view on your TouchScreen Once you have a Yahoo flickr account 1 From your subscriber portal add photos app then follow prompts to sync your flickr account with your TouchScreen 2 Touch Photos app 3 Answer YES to the App Needs Permission page if presented 4 Touch the display 5 Use the lt and gt buttons to scroll through your photos 6 Touch the photos button at the bottom to choose a new photo album Weather View 4 day forecast and weather radar 1 Touch the Weather app 2 Touch drop down scroll arrow 3 Click on Edit to add a city Lifet60 dP Life360 Eip tee pm eee d i pee a
12. e Screen 2 Select Arm Stay to arm the sensors on your doors and windows only with a 30 second exit delay or Arm Night with no delay Or select Arm Away to arm all sensors including the motion detectors 3 Press the Turn Zone Off button for any security zones that you want to bypass 4 Follow prompt to enter code to Turn Zone Off 5 Enter your 4 digit security code to arm the system Note The TouchScreen generates short audible alerts while arming indicating 60 seconds for exit Audible alerts last for 30 seconds for entry Disarm 1 Touch the Armed Away Press to Disarm button on the Home Screen 2 Enter your 4 digit security code to disarm the system Emergency Sends an immediate alarm to the central monitoring station indicating an emergency of a specific type medical fire or police 1 Touch on the bottom of the TouchScreen to display the individual emergency buttons 2 Press the applicable button to alert the proper authorities 3 Note Enter your 4 digit security code to cancel the alarm Note Pressing the police button will sound a silent panic Pressing the screen a second time will sound an audible alarm Settings Displays a list of setting options to customize your TouchScreen Categories include 1 TouchScreen Clean screen screensaver sound and button configurations etc 2 Security Manage keypad codes default arming app configuration alarm test 3 Sen
13. ee Wigi Hiukan 4 Images that were captured manually have a camera icon 5 To delete an image or video select the check box for each captured image or video and click the trash can 13 14 15 Web Access e i P Ti iae ai ERES TEE i aan aa foe a a oS aac Psd Se CTT r TT om G Feraro r See e o opore m e ee e me cee By ge ee pees eee ee g a a Ie M Bei E ld Be EET mE Frer ee eee ee e e p p pe e e aa e ae e e a e ae i 5 Tai OI FE dhi lo L a o ee ee Rules Alerts Automations and Schedules The Rules are flexible methods for generating a variety of system actions such as sending an email alert whenever something else happens under specific circumstances To manage rules click the Rules Tab Rules setup and Contact for Rules will be displayed To add a rule click Rule Setup and then Add Rule to determine which type of rule you d like to configure e Schedule Actions occur regularly on specified times dates and date ranges without regard to an additional event e Event Actions occur when a specified event occurs at a security zone door window motion detector smoke alarm etc e Non event Actions occur when an expected event does not occur at a security zone For example send an SMS notification if the front door does not open between 3 30pm and 5pm on Monday through Friday when the kids are expected home To set a
14. ights 1 On the Main screen in the Lights tool click Manage Lights or click the Lights Tab 2 In the Lights tool you can turn the light on or off and set dimming percentage 18 iPhone iPod touch iPad Android Access Introduction The iPhone application allows you to access a core set of security system functions using your using your iPhone iPod touch iPad or Android The application contains only the essential functionality available through web access p Security Download the My Home TouchScreen app by Comporium from the App Store or Google Play Store Then launch the application Enter your Username and Password and click Login Note This application requires your mobile device to be connected to the Internet Tharnmostals History ala Cameras Avilakla t 19 Security Remotely control your security system and view current arm disarm status To arm your security system 1 On the Home screen tap Security 2 To bypass any Home Security Zone tap the respective zone and use the On Off toggle 3 On the Security screen tap Disarmed Press to Arm 4 lap Arm Stay to arm the sensors on your doors and windows only with a 30 second exit delay or Arm Night with no delay Or select Arm Away to include the motion detectors 5 Enter your 4 digit security code to arm the system 6 Once activated your system will arm in a few seconds and i
15. iiiiiccoccccccccccssssssssssssssssusssssssecesssssssssssnnesseeeeeesssan 9 T e E E ET E A TOE E 9 e Seth UG a E aman aauae 9 Arming TING SyS eT aeisi nie A ES 9 BI Cie 97 ON E ANAE AEE ane 10 Sending an Emergency Police AlArM cccsssssssecseccesssssesnsssssesssseccesssssesnsssssesesseesessee 10 Web Access aici aecttate tts tectiee dicts nto ate echlestdegeedes terete toes 11 HAT OCU e e a O A E E E E A 11 eaaa e a E EE csc E AE N A A E ET 11 E E E A E N EOE EOE A OA A emo eeses 11 ENTE TEEI A E E S OE E ce E E E 12 To arm a disarmed SYSTEM cccsssssssesssssssssseesessessesssssesesscccesssseesssssusesssscesssseesnsssssesesscesessees 12 Todisann ine Sye E ein E R R 12 7 aa Gl EA EEA E AA 13 E a E E E vee Tee ee 13 Ei o E EEA EAE ac 14 Rules Alerts Automations and Schedules eccccscsssssssssssssssscecsessessesssssnseeeee 15 Manage TouchScreen Apps ssssssssssesseesscsssesssesesestesstosstosoesstosetostcnstonstosorastesnersenes 16 17 AVON OST a e E E E A E T 18 IE E TTS e EEE AE AEA 18 iPhone iPod Touch iPad Android Access ou 19 eingere Bl a D a E E E EA A E EA E erates 19 SINE E sigs ease AEE ee te aries 20 FIV S EA EA TASAN E NEAN AE 21 FA OI E acess ce A E TA 21 AN VST A A A O E E E EI E E 22 IE IIS AEE EE AO E E A A A A E E A 22 Security Monitoring o oo ccccccccssssseesessssssscsssssssssussessscesccssssssssuseeseeseceeeesssnsasien 23 Ganira MOntOrmno O eaa G 23 HOWTO IE te 6 ay C Mi Neon nn nremetT re nev
16. iocait yma bey wing oe Pag ER A LS bA par ary e 4 eee pi tr Vee babeh Pada dat Teds ae arp ba ee ae hy rif bi Ee Dae Life360 Keeping your family safe and in sync 1 Touch the Life360 app 2 Touch to log into your account or create a new account Key Fob Keychain Remote Introduction The wireless key fob gives you additional access to your system enabling you to e Check the current system status armed disarmed or not ready Arm the system in Arm Away mode or Arm Stay mode Disarm the system before entering the premises e Send an audible Panic alarm for police assistance Checking System Status 1 Press the button to light the LED to show the current status of the security system 2 The LED flashes red once to indicate that it has contacted the system then Lights green for three seconds if the system is disarmed Lights red for three seconds if the system is armed e Lights amber for three seconds if the system is not ready to be armed for example a door is open Arming the System From the key fob you can arm your system in Arm Away mode or Arm Stay Arm Night mode must be performed from the TouchScreen or Subscriber Portal Arm Away Press the button for about 2 seconds to arm the system in Arm Away mode the home is unoccupied The LED flashes red once to indicate that it has contacted the system then lights red for one second The Exit Delay starts
17. ll allow you to test your perimeter devices doors windows etc Remember your entry door has a time delay it will not activate the alarm until both the entry and exit delay has expired As you open each door or window it is not necessary to re set the system each time 3 Arm your system in the away mode This will allow you to test the interior devices Open an entry exit door The central monitoring station provides 24 7 UL approved monitoring for your residence or business 4 If you have any external panic devices such as a wireless key fob they can be tested at this time The following information will provide you an overview of what occurs when the central monitoring station receives an alarm signal 5 After all testing is complete insure you re set your alarm system by entering your code or using your off Burglary and Fire button on your wireless key fob 1 Customer Notification Two calls are placed in an attempt to notify the customer Za pPakena neni 6 Call the security monitoring station at 866 455 1595 and ask if they have received all of your test alarms Sani If there is any question re test the affected part of the system again anic 1 Dispatch Authorities No calls are made first 2 Customer List Notification Suggested Action Leave the house immediately if you have any doubt about your safety 23 24 call today for service and support 866 455 1595 Mediacom the power to simplify
18. ndicate the new status To disarm your security system 1 On the Home screen tap Security 2 On the Security screen tap Armed Press to Disarm 3 Enter your 4 digit security code to disarm the system 20 iPhone iPod touch iPad Android Access January 25 2013 Front Door Closed Front Door pen Garage Door Open Garage Door Chiesa Garage Door Coen Sif AM 4 B16 AM 9 14 AM 9 03 AM 5 13 AM 4 21 Cameras View live video or captured pictures and video clips To view live video from your cameras 1 On the Home screen tap Cameras 2 From the list tap the camera you d like to access Live video will appear for that respective camera To view captured video clips or pictures from your cameras 1 On the Home screen tap History 2 Use the menu at the top of the screen to filter the History All View images captured manually from the Subscriber Portal or as a result of a Schedule rule configured in the Subscriber Portal e Alarm View images captured as part of an alarm e Arm View images captured as part of an arming event e Zone View images captured as part of a zone event 3 Tap the listing to view the captured images History View a log of events that have occurred in the system 1 On the Home screen tap History 2 Choose to view a history of recent events based on the following criteria All
19. r 4 digit security code 5 Click Arm Now To disarm the system 1 Click the Security Status header when it is in the Armed state Or select Security gt Disarm on the toolbar 2 Enter your 4 digit security code and click Disarm To manage other security settings click Security on the toolbar Managing Keypad Codes Keypad codes are used to arm or disarm the system Multiple keypad codes can be assigned to track who enters and leaves the premises To manage keypad access codes select Security gt Keypad Codes on the toolbar and add a new access code or modify current access codes 12 Web Access Zone Activity Cameras m QG The current state of all security devices connected to your system Displays live video and enables you to capture manual pictures or P Rack Gier iu Q appears here Click the device number to see the recent history video clips from cameras installed in your home 1 hng fann iiin amp 1 Click the clock icon next to the sensor name to see the recent A Kacha Windi Hon Q history Viewing amp Capturing Live Video and Snapshots To view live video from the cameras attached to your system and take snapshots or videos click Cameras gt Live Video on the toolbar 2 Click Manage Zones to edit zone names and to turn zones off One of the cameras is displayed as live video The other camera views not live video are arrayed over it REFLEJEN Api ier A 5 r
20. sors amp Zones Change zone order etc 4 Home Devices Add edit and delete devices that control cameras key fobs and more 5 Apps Add remove and reorder apps 6 Advanced Settings Account information security secret word connectivity and TouchScreen reboot features 7 About Detailed TouchScreen information Home Management View live video from in home cameras Cameras View live video from cameras installed on your system 1 Touch the Cameras app 2 Touch the camera image to view live video from that camera If only one camera is connected to the system live video will automatically appear Multiple cameras will display thumbnails Lights Adjust settings for lights throughout your home 1 Touch the Lights app to display a list of the lighting modules installed in your home as well as the current setting of each 2 Change the current setting with the power switch 3 For lamps equipped with a dimmer function use the slider bar to adjust the brightness level TouchScreen Thermostats Information Media and Entertainment Adjust settings for thermostats installed throughout your home Quick glance customizable information 1 Touch the Thermostats app 2 Change mode to Off Cool or Heat Clock 3 When in Cool or Heat Mode use the arrows to adjust Touch the clock app icon to display the time 4 Turn Hold on to maintain the mode and ignore any other 1 Touch th
21. ter your username and password 3 Click Sign In Main Tab The Main tab provides a snapshot overview of your entire system From this page you can view general status information about your home and security system and access various tabs to change system settings See Pages 15 16 see Page 14 Lo AEE Tog OT IA AHI 11 MAM fie OP Foes oS khi Ts 07 NP a A See Page 18 Pec Cis Bow Gp 2 Beck Cee B oas K J Liig Par Baian r e P 4 terea Hom Q age im ine a a en OD heed o Veet Dace B Coed ee cal P Liha floes ieee i tai _ 9 E Kabe Wed Be Cheong Tom ees ai Disarm Your ay ahem inter Keypad Code ee owen La i Anmed Soft PW Fri fon Ai Be Armed Baye Master Security Indicates the overall status of your security system To arm a disarmed system 1 Click the Security Status header when it is in the Disarmed state Or select Security gt Arm on the toolbar 2 If any security zones are currently faulted preventing the system from being armed you must click the Turn Zone Off button for that zone before arming the system 3 Select the Arming Mode Arm Away Everyone is leaving the house Arm Stay There are still people in the premises Arm Night Everyone is going to bed This mode works the same as Arm Stay except that there is no Entry Delay period If an entry exit zone is opened an alarm sounds immediately 4 Enter you

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