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1. Note Do not connect the SMH10 to your computer Step 2 Run the setup program smh10manager v1 0 setup exe then SMH10 Manager Setup window will be started as follows In case that you have 64 bit OS please run different set up program smh10manager V1 0 setup_x64 exe Note A warning message on User Account Control windows may be popped up Please select Allow or select Yes button to proceed to the installation of SMH10 Manager ElswH o Manager 1 0 Setup ee Welcome to the SMH10 Manager 1 0 Setup Wizard This wizard will guide you through the installation of SMH 10 Manager 1 0 It is recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Figure 1 5 Welcome Message Step 3 Click Next button and then specify the destination location of program Choose Install Location Choose the folder in which to install SMH10 Manager 1 0 Setup will install SMH 10 Manager 1 0 in the following folder To install in a different folder dick Browse and select another folder Click Install to start the installation Space required 11 5MB Space available 161 9GB Nullsoft Install System v2 46 Figure 1 6 Choose the destination location of program Step 4 Click Install button after choosing destination location of the program and then installation will
2. be started J 5 11 anag 10 Installing Please wait while S4H 10 Manager 1 0 is being installed 5 Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck 1 exe Please connect SMH10 Headset to install driver SMH10 should be turned on after connecting to your computer If you want to install SMH10 Manager without install driver Click Cancel Extract Microsoft VC80 MFC manifest 100 Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck 1 exe Cancel Figure 1 7 Program Installation Step 5 A message window will pop up to guide you to connect the SMH10 to the computer Please hook up the SMH10 with your computer by using USB cable and then turn it on by selecting Phone button and Jog Dial together Note Please do not select Cancel button if it is the first time installation on your computer Step 6 A message box will disappear after 10 seconds and it means the SMH10 is found successfully in the installation EJ SMH10 Manager 1 0 Setup Please wait while SMH10 Manager 1 0 is being installed Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck1 exe SMH10 is found this message will disappear after 7 seconds Extract Microsoft VC80 MFC manifest 100 Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck 1 exe Cancel Figure 1 8 SHM10 is found Step 7 Device Driver Installation Wizard will be started
3. progress is reached 92 the process may look halted about one minute This is normal operation for checking firmware on the SHM10 Step 3 After the process is completed a message box will pop up again Press Phone button and Jog Dial together until the message disappears 23 x B SENA sure Ver 3 1 F W UPDATE DEVICE SETTINGS Writing firmware to SMH10 Figure 2 17 Pressand hold Phone button and Jog Dial message Step 5 Then firmware restore is completed and the current firmware version will be displayed on the program window SENA su Ver 3 0 F W UPDATI FAN RESTOR SMH10 is successfully restored SELECT _ DEVICE SETTINGS Firmware Update is completed Figure 2 18 Firmware Restore is completed 24 2 4 Update Firmware from specific file Step 1 To update the firmware of your SMH10 using the firmware stored on your computer select F W UPDATE Button x SENA SMH10 Ver 3 0 FAW UPDATE FW Location SELECT F W RESTORE DEVICE SETTINGS SELECT Firmware file Figure 2 19 Update firmware Step 2 Select SELECT button to open selection window and then choose a firmware to be updated for your SMH10 Look in amp IMG E backup img Kes E SMH10_ 3 1_20110726 img My Recent Documents G Desktop My Documents My Computer u a File name My Network Files of type img Figure 2 20 Open firmw
4. the program and then installation will be started SMH10 Manager 1 0 Setup Installing Please wait while SMH10 Manager 1 0 is being installed Execute RUNDLLS2 EXE SETUPAPI DLL InstallHinfSection CSRBC Inst NTx66 5 1 132 C Pro Extract msvcm80 dll 100 Extract msvcps0 dil 100 Extract msvcr80 dil 100 Extract Microsoft C80 CRT manifest 100 Output folder C Program Files Sena Technologies SMH10 Manager Microsoft C80 Extract mfc80 dll 100 Extract mfc80u dll 100 Extract mfcm80 dll 100 Extract mfcm 0u dil 100 Extract Microsoft VC80 MFC manifest 100 Execute C Program Files Sena Technologies SMHLO Manager UsbCheck2 exe Execute RUNDLL32 EXE SETUPAPI DLL InstallHinfSection CSRBC Inst NTx86 5 1 13 Figure 1 3 Program Installation This process may take a few minutes according to the performance of your computer Please wait until final completing message is displayed SMH10 Manager 1 0 Setup Completing the SMH10 Manager 1 0 Setup Wizard SMH10 Manager 1 0 has been installed on your computer Click Finish to close this wizard Run SMH10 Manager 1 0 Figure 1 4 Complete message Step 5 Click Finish button to complete the installation then SMH10 Manager will be started automatically Please refer to Chapter 2 to learn how to use SMH10 manager 1 2 Windows Vista or Windows 7 Step 1 Power off the SMH10
5. then Select Next button to proceed to the installation process of device driver Se zu gt pm a sas Pr gg eS Se Veyice In vert tta la die Li Welcome to the Device Driver Installation Wizard This wizard helps you install the software drivers that some computers devices need in order to work Figure 1 9 Device Driver Installation Wizard is started Step 8 It may take up to 10 minutes to lead you the next step Please wait until you can see the next message window gt en ee Ma A a ice Driver Installation Wizarc The drivers are now installing gt Please wait while the drivers install This may take some time to complete m Figure 1 10 Device Driver is in installation Step 9 Select Finish button to complete the installation to go to the final stage of the installation 10 Completing the Device Driver Installation Wizard The drivers were successfully installed on this computer Driver Name Status w Cambridge Silicon Radio Device Updated Figure 1 11 Completing the Device Driver installation Step 10 Final Installation message will be popped up Select Finish button and then SMH10 Manager will be started automatically Completing the SMH10 Manager 1 0 Setup Wizard SMH 10 Manager 1 0 has been installed on your computer Click Finish to dose this wizard Run SMH10 Manager 1 0 Figure 1 6 Completing Setup Wizard Please see the secti
6. 30 1 Software Installation Please note that all software installation should be running with administrator privilege of your computer 1 1 Windows XP Step 1 Power off the SMH10 Note Do not connect the SMH10 to your computer until software installation is completed Step 2 Run the setup program smh10manager v1 0 setup exe and then SMH10 Manager setup window will be started as follows SMH10 Manager 1 0 Setup Welcome to the SMH10 Manager 1 0 Setup Wizard This wizard will guide you through the installation of SMH10 Manager 1 0 It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Figure 1 1 Welcome Message Step 3 Click Next button and then specify the destination location of program SMH10 Manager 1 0 Setup Choose Install Location Choose the folder in which to install SMH10 Manager 1 0 Setup will install SMH10 Manager 1 0 in the following folder To install in a different folder click Browse and select another folder Click Install to start the installation Destination Folder C Program Files Sena Technologies SMH1O Manager Space required 11 5MB Space available 143 2GB Nullsoft Install System z2 46 Figure 1 2 Choose the destination location of program Step 4 Click Install button after choosing destination location of
7. TORE DEVICE SETTINGS SMH10 Is not connected with computer Figure 2 3 SMH10 is not connected 2 2 Updating Firmware Step 1 To update firmware of your SMH10 select F W Update Button SMH10 Manager will automatically check the newest firmware on the management server Please be sure to connect your computer to the Internet If there is a newer version firmware on the server following message will be displayed SELECT firmware Tile Figure 2 4 New firmware is available Step 2 Select Yes button and then select firmware download location on your computer Save in IMG gt Ei My Recent Documents My Documents Ben My Computer File name SMH10 V3 1 20110726 m Save as type img Files img My Network Figure 2 5 Save New firmware 17 Step 3 After selecting download location and then select Save button Then new firmware will be downloaded from server and progress bar will be displayed as follows downloading 78 Figure 2 6 Firmware Downloading progress bar Step 4 If new firmware download is completed Update button will be displayed as follows Select Update button to proceed to the next stage of firmware update SENA yore Ver 3 0 F W UPDATE F W RESTORE DEVICE SETTINGS UPDATE Press Update Button Figure 2 7 Select Update button Step 5 A yellow colored message box will be popped up Please press the Phone but
8. User s Manual SMH10 Manager V1 0 2011 08 01 wat HANTZ PARTNER tigers Al Schrwete aM sterreich Rae The Upgrade Company www hantz com Fax 0761 58 5228 Fax 061 27 311 39 Fax 01 5855 460 Copyright Information Copyright 1998 2011 Sena Technologies Inc All rights reserved Sena Technologies reserves the right to make any changes and improvements to its product without providing prior notice Notice to Users Proper back up systems and necessary safety devices should be utilized to protect against injury death or property damage due to system failure Such protection is the responsibility of the user This device is not approved for use as a life support or medical system Any changes or modifications made to this device without the explicit approval or consent of Sena Technologies will void Sena Technologies of any liability or responsibility of injury or loss caused by any malfunction Website http www senabluetooth de download html Table of Contents 1 Software Installation 4 1 1 VYV NOOWS AP san 4 1 2 VWWINGOWS Vista Or WINGOWS 7 see 7 2 Getting Started 15 2ko aM Min Oc Manag Cr 2 22 NEN 15 2 2 Updating FIWA Einen na arae liear aa oa irn alate 17 Zot Res lOr amp F IRMIVV ANS near eier 21 2 4 Update Firmware from specific file ccccceeeccccccseeseeeeeeeeeceeeeeeeeeeeeeseeeeeeesseaseeeeseaeeeeeseaaeeeees 25 2 DEVICE SENNO S a a E A 28 2 6 Ghecking version of SMH10 Manager ans a Ase eee
9. W RESTORE DEVICE SETTINGS SAVE CANCEL Configure Device Configuration Figure 2 26 Device settings Please note that changing device settings is supported from firmware version 3 1 Please update your firmware first to set up the parameters 28 SENA Ver 3 1 F W UPDATE Intercom VOX Enable Disable Handsfree VOX O Enable Disable FAW RESTORE EDR Enable Disable DEVICE SETTINGS 5 SAVE CANCEL Intercom Vox has been enable Figure 2 27 Changing Device Settings After changing settings select SAVE button to save the changes to SMH10 SENA ann a ver 3 1 Would you like to save changes NOTE Changes will be applied after the SMH10 restarts K Cancel Intercom VOX has been enable Figure 2 28 Confirm save chnages Note Change of device settings is effective only after SMH10 is restarted 29 2 6 Checking version of SMH10 Manager In order to check the software version of SMH10 Manager click button on the upper left corner of the SMH10 Manager SENA i SMH10 Ver 3 1 SMH10 Manager Version 1 0 Copyright C 2011 SENA Technologies SAVE CANCEL Changes have been applied Figure 2 29 Check the version of SMH10 Manager 30 wat HANTZ PARTNER 3 75 BE Schweiz Mm Osterrelch Mew The Upgrade Company www hantz com Fax 0761 585228 Fax 061 27 311 39 Fax 01 5855 460
10. are 25 Step 3 Select UPDATE button to proceed SENA E Ver 3 0 F W UPDATE C F W RESTORE DEVICE SETTINGS UPDATE Press Update Button Figure 2 21 Select update button SENA F W UPDATE I F W RESTORE 0 DEVICE SETTINGS UPDATE Press Update Button Figure 2 22 Progress bar in Firmware Update Step 4 A yellow colored message box will be popped up Please press the Phone button of SMH10 and hold it awhile until the message disappears and then the process will be continued 26 SENA SMH10 Ver 3 0 F W UPDATE _ DEVICE SETTINGS UPDATE Press Update Button Figure 2 23 Press and hold Phone button message Step 5 Press Phone button and Jog Dial together until the message disappears SENA Ver 3 0 F W UPDATE DEVICE SETTINGS UPDATE Writing firmware to SMH10 Figure 2 24 Press and hold Phone button and Jog Dial message Step 6 Firmware update is completed and the current firmware version will be displayed on the program window 27 2 SENA i SMH10 Ver 3 1 F W RESTOR DEVICE SETTIN Writing firmware to SMH10 Figure 2 25 Updating is completed 2 5 Device Settings You can set up some parameters of your SMH10 by using DEVICE SETTINGS menu x SENA Ver 3 1 F W UPDATE Intercom VOX Enable Disable Handsfree VOX O Enable Disable EDR Enable Disable F
11. date is completed Figure 2 12 Update is completed 2 3 Restore Firmware Step 1 To restore the SMH10 firmware to the original select FAW RESTORE button A message will show you the information of the firmware which is stored as a back up Note Firmware restore function is available only in the computer where SMH10 had been updated You need to use the same computer o firmware update when you restore it 21 x SENA _ Ver 3 1 FAW UPDATE Backup firmware information FW Version v3 0 F W RESTORE Date 01 08 2011 17 49 48 Intercom VOX Disabled Handstree VOX Disabled DEVICE SETTINGS EDR Enhanced Date Rate Enabled RESTORE Firmware Restore from the backup Figure 2 13 Firmware Back up Information Step 2 Select RESTORE button to proceed and then yellow colored message will pop up Press Phone button of SMH10 until the message disappears Then firmware restore process will be started x SENA afi SMH 10 S Ver 3 F W UPDATE F W RESTORE DEVICE SETTINGS Restoring old firmware to SMH10 Figure 2 14 Restoring firmware 22 2 SENA SMH10 er er 3 1 F W UPDATE _ DEVICE SETTINGS Restoring old firmware to SMH10 Figure 2 15 Press and hold Phone button message x SENA Ver 3 1 F W UPDATE F W RESTORE _ DEVICE SETTINGS Writing firmware to SMH10 Figure 2 16 Firmware Restoring progress bar Note When the
12. e programs and files Figure 1 9 Run Install Driver manually 13 6 Device Driver Installation Wizard will be started again Please repeat the steps from Step 6 to Step 10 to complete the installation 14 2 Getting Started 2 1 Starting SMH10 Manager Step 1 When you start SMH10 Manager message box will be popped up as follows 1 Please disconnect all the Bluetooth devices from the PC 2 Power off the SMH10 and connect to the PC with the USB cable The LED turns on red 3 To power on the SMH10 press the Jog Dial and Phone Button simultaneously until the LED flashes violet 4 Press OK button Figure 2 1 Start up Instruction Step 2 Please follow the steps on the message box and then click OK button Note Windows XP The further driver installation is required and it will be running automatically Please look into the Windows task bar until the installation is completed And then select OK button if the process is completed Step 3 Then SMH10 Manger will display the firmware version of your SMH10 automatically You may find the message SMH10 is connected with computer if the program is successfully connected to the SMH10 15 SENA F W UPDATE F W RESTORE DEVICE SETTINGS SMH10 is connected with computer Figure 2 2 SMH10 is connected If you fail to connect the SMH10 please close SMH10 Manager and restart it again SENA F W UPDATE F W RES
13. on 3 to learn how to use SMH10 manager 11 Troubleshooting for failure in Device Driver Installation If you see the error message on device driver installation failure please follow the steps below to do troubleshooting Device Driver Installation Wizard Cannot Complete the Device Driver Installation Wizard Errors were encountered while installing the software for your devices See the Status column for more details Sometimes it helps to run this wizard again If that doesnt work contact your device vendor Driver Name Status XX Cambridge Silicon Radio Install failed Figure 1 7 Cannot complete the Device Driver Installation 1 Select Finish button and close SMH10 manager setup windows 2 Uncheck the Run SMH10 Manager 1 0 checkbox in the next pop up window and then select Finish button 12 Completing the SMH10 Manager 1 0 Setup Wizard SMH 10 Manager 1 0 has been installed on your computer Click Finish to dose this wizard F Run SMH10 Manager 1 0 3 Restart your computer system Note Please make sure that SMH10 remains connected to your computer with keeping power on status 4 After your computer is restarted please go to the menu of SMH10 Manager program by moving to Start Menu gt All Programs gt Sena Technologies gt SMH10 Manager 5 Select Install Driver in the SMH10 menu SMH10 Manager Uninstall a Startup 4 Back Segr
14. ton of SMH10 and hold it awhile until the message disappears 18 SENA F W UPDATE DEVICE SETTINGS UPDATE Press Update Button Figure 2 8 Press and hold Phone button message Step 6 Firmware is to be updated into the SMH10 During the process please look into the message display of the program in order to check the progress SMH10 Manager will first back up the firmware from the SMH10 and then write the new one to the device a E SENA Zoo Ver 3 0 F W UPDATE F W RESTORE 16 DEVICE SETTINGS UPDATE Back up to PC Figure 2 9 Firmware Back up process 19 SENA ZZ Ver 3 0 F W UPDATE F W RESTORE DEVICE SETTINGS UPDATE Writing firmware to SMH10 Figure 2 10 Firmware Writing process Note When the progress is reached 92 the process may look halted about one minute This is normal operation for checking firmware on the SHM10 Step 7 A yellow colored message box will be popped up again Please press Phone button and Jog Dial together until the message disappears x SENA u Ver 3 0 FAW UPDATE DEVICE SETTINGS UPDATE Writing firmware to SMH10 Figure 2 11 Pressand hold Phone button and Jog Dial message 20 Step 8 Firmware Update is completed and the current firmware version will be displayed on the program window x SENA Ta Ver 3 1 SMH10 is successfully updated F W RESTORE DEVICE SETTINGS SELECT Firmware Up

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