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User Manual - Tracewell Systems

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1. Yes 3 02 01 2011 11 23 VNE T 00 OO Yes J 2 01 za 11 28 WeNET O0 0001 00 Yes 3 02 01 2011 11 28 YNE T 00 MOON Yes d 0270 2011 1128 WENET OD 0001 00 Yes 3 02 01 2011 11 28 VNE T 00 MOOLODI Yes 4 2 01 2011 11 28 WE T O07 0901 00 Yes 3 02 01 2011 11 28 WeNET O 0100 Yes 4 02 01 2011 11 28 WeNET ON 0001 00 Yes 3 02 01 2011 11 28 VNE T 00 MOZODI Yes 1 02 01 2017 11 28 WMET OTI 0002 00 rec 1 02 01 2011 11 23 WNE TOO MOZNO Yes 1 02 01 2011 11 28 SZMET OCI 0002 00 Ter j 02 01 2011 11 28 Acie lam 055 QB Ack Alare 0 GJ Ol Normal 1 y Donna Mentor real Level Level dd Oescnption i vre CODES mm Status Viewer F9 1128AM Event ID The Status View displays information about the control electronics inputs and outputs in real time For each controller on the network you can create a group of inputs and or outputs The Administrator s Guide and Operator s Guide have sections devoted to the Status Viewer and should be studied for detailed operation of this module Presented here is a brief listing of the steps to create status groups for the inputs and outputs of one controller 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 52 Tracewell Systems Secure Laptop Client Secure Laptop Client xj Laptop Users Us
2. Connect the 6 Ethernet cables and 2 control cables as indicated on the label Each cable is identified with a wire marker After the cables are connected push the two cabinets together while tucking any excess cable inside the pocket in the main cabinet Do not attach the Upper Bracket to the main cabinet at this time figure 5 Two identical Lower Brackets are supplied to join the cabinets Remove two screws from the bottom front of each cabinet These are in the lower front corners Position a Lower Bracket across the front of the two cabinets and ad just the cabinet positions so that the holes in the bracket align with holes in the cabinets Attach the bracket with 8 pieces 4 per cabinet of Base Bracket Screws 010 5063 000 OH Base Brackets front amp back 163 0058 099 01 figure 6 remove screws install screws 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 10 Tracewell Systems Repeat the procedure to install a Lower Bracket across the rear of the cabinets Note that four screws are removed from each cabinet for the rear bracket figure 7 t remove screws install screws 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 11 Tracewell Systems Attach the Upper Bracket to the right side of the large cabinet Use two pieces of Top Mou
3. Untitled Properties u in Settings Name SecureLaptop ooo Queue pogrvistavprivate securelaptop OO Format veloc ML 0 o oz Active during time zone lt Always gt Alarms Transactions Granted Deniedj Internal Events External Events EVE ENE O Miscellaneous Events O Communication Events Integrated Events W Enabled Help OK Cancel n The Queue name is the full name of the SecureLaptop MS Message Queue added in the prior step The format of the queue name for a private gueue is machine name private SecureLaptop The full name can be found in the Windows Computer Management Message Oueues Note the full gueue name it will be entered later in the Velocity 3 2 Secure laptop Extension configuration securelaptop Properties General Multicast privatef 5 ecureLaptop OO000000 0000 0000 0000 000000000000 Limit message storage to KB Authenticated Montransactionial queue Privacy level Optional Journal Enabled Limit journal storage to KB NN 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 24 Tracewell Systems Select the time zone Always e Save the Writer by clicking on OK Reopen the Writer to select the events Click on the checkboxes for Transaction External and Software Click on the Select Events button e Select the events list
4. In a local installation all three pieces run on a single host computer system In a typical networked environment Velocity and Secure Laptop Client run on an administrator s computer system while SQL Server is installed on a server farm 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 48 G gt Tracewell Systems SOFTWARE Velocity and SOL Server are provided on the Velocity CD This disc contains installation guides and user manuals in lt CD drive gt Velocity Documents Velocity Guides Secure Laptop Client along with an installation guide card reader drivers and a firmware update application are provided on the Tracewell Systems Inc CD Hirsch Electronics Inc www hirschelectronics com offers training courses for the software and we strongly recommend that persons responsible for the administration and support of the cabinets attend these classes Tracewell Systems Inc offers on site installation and configuration of all hardware and software components Velocity Velocity is a database application program used to administer and control all E Tool Mobile Manager cabinets In a local installation the host system running Velocity might control only one cabinet or a small number of cabinets In a network environment a single instance of Velocity can administer hundreds of cabinets and thousands of users from a single location Velocity is a stan
5. My velocity pat 3 Kn C The PING line command can be used to verify the controller is available on the network The IP address is found in the port properties using the Velocity Status Viewer A successful ping indicates the controller is powered up and available If pinging is unsuccessful refer to section Resetting the SNIB2 IP Address Velocity File Console Window Add Ins Help Alarms E Browser ME Events Enrolment RIZ Graphics Ga video Explorer S Reports Ej status My velocity wx PT f y 9 mu Event Type After verifying the controller is available open the Velocity Status Viewer by selecting the Status icon on the Toolbar 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 41 Tracewell Systems EB Velocity Status Viewer File Console Window Add Ins Help Alarms EJ Browser M Events Enrollment HE Graphics C video Explorer ES Repbrts Status WF My Velocity Status Group None Select the Status Group named Reset Port from the drop down list EH Velocity Status Viewer File Console Window Add Ins Help C Alarms Browser en ti Enrollment Graphics CH video Explorer d5 Reports Status PP My v mmm Reset Part Expand the Reset Port group by clicking on the sign EH velocity Status Viewer File Console Window Add Ins Help C Alarms JE Browser MN Events Enrollment RI
6. current laptop s expansion input state is retrieved from Velocity If Velocity reports that the laptop is still present this transaction ends as a failed Get Laptop transaction The user is not assigned this laptop If Velocity reports that the laptop is absent then the laptop has been successfully removed The laptop gets assigned to the current user in the PSGSecureLaptopUsers table If the current state change is for a Return Laptop transaction M16 CONTROLLERS The event processing has already exited above M2 CONTROLLERS The drawer and laptop states are retrieved from the input state change data If the drawer is not closed as reported by the input state change event then this transaction remains open If the drawer is closed the current laptop s expansion input state is retrieved from Velocity If Velocity reports that the laptop is absent this transaction ends as a failed Return Laptop transaction The user is still assigned to this laptop If Velocity reports that the laptop is present then the laptop has successfully been returned The laptop user record get saved to the PSGSecureLaptopUserHistory table removed from the PSGSecureLaptopUsers table and the laptop s return date gets saved At the same time the main flow of logic is occurring in the service a secondary thread sits in a loop the entire time the service is running It checks to see if there are any transactions that are still in process in memory and if so whet
7. e Change the Velocity Service Settings using the Velocity Service Control Manager in the System Tray TEE Velocity Settings Ex Sustern These settings are used to re configure factory defaults for database connectivity and LCTY and to assist in troubleshooting Yelocity Network Diagnostics Advanced oo Web Server Help Cancel o Diagnostics n Within the Velocity Settings select the Diagnostics Check the Enable line voltage updates on input state changes o Web Server n Enable the Web Server n Change the port to 8080 o Restart the Velocity services as instructed o Verify the Velocity Web Server is serving by starting Internet Explorer and entering the url http localhost 8080 The web server should return a page noting it from the Velocity Web Server o A XML RPC test tool is included to test the functionality of the Velocity Web Server This is only needed if the Secure Laptop Extension service is not connecting to the Velocity HTTP Server e Activate the Secure Laptop license o Copy the returned lic file from Hirsch in the Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Service Installation Files folder o Run PSGLicensing exe in Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension ServiceMnstallation Files 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 29 Tracewell
8. e For the M2 version of the cabinet use the M2 Velocity 3 1 Secure Laptop Controller Export xml file for the import f needed modify the controller name and description Establish communication between the cabinet controller and the Velocity server Refer to E Tool Power up Procedure section if needed Turn of the power to the cabinet e With the power turned off rotate the cabinet key to turn off the SNIB2 default encryption key Repower the controller The controller should come online Download the configuration to the controller Verify the SNIB2 firmware Xbox properties is the current revision 5 98 as of 4 15 2011 e Download to Velocity Firmware folder Import latest binary file into Velocity Download latest firmware to each controller as needed After setting up all controllers for new cabinets disable then re enable the port for each controller This is to verify that the Expansion Input status shows up correctly in Velocity s Status Viewer The expansion input state is how the Secure Laptop service determines whether or not laptops exist in each drawer You can verify this is working correctly by selecting Console Status Viewer from the Velocity menu roa Emi B Velocity Status Viewer ar File Console Window Add Ins Help ens Alans BI Events XS Enrollment HE Graphics EM Video Explorer dB Reports PE Status mai FT EI Gl cw x Z Masked Ba Status Group Stan Grown TECH 7 2 H 1D Active Al
9. they were written to the queue If that is successful restart the SecureLaptop service Starting the service purges the queue Retry the card and review the Securelaptop logs Review the log files to determine if the service attempted to unlock a drawer d Ifa drawer with a laptop was available then XML should have been sent to the Velocity web server to unlock the drawer The XML RPC Test Tool can be used to verify the XML RPC Web Server is working properly The Secure Laptop Monitoring application show the availability of the laptops O Velocity 3 1 Secure Laptop Extension The Velocity 3 1 Secure Laptop Extension is made up of three components 1 The Hirsch SecureLaptop Service 2 the SecureLaptopConfig used to configure the settings for the service and 3 the SecureLaptopClient displays information about the transactions and users that are managed by the service Configuration e Runthe SecureLaptop setup file This installs all three components 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 33 E Tracewell Systems Review the Log On properties for the Velocity 3 1 SecureLaptop Extension Service e Verify the Velocity XML RPC web service is up and running e Define a Velocity Message Queue Writer that the service will connect to and make sure it is up and running When selecting the events to be written to the MS Message Queu
10. ume Kl Host Tie EERO Time Descrpbon mi 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 60 Tracewell Systems If this is the case then there is a problem with the port and or controller and how they are configured in Velocity When Velocity is first coming online after a power outage it may just be that you need to disable and re enable the port to get everything working again e Another way to check whether or not the SecureLaptop service can get the expansion input state information from Velocity is to run the SecureLaptopClient exe monitoring program and select all the controllers on your system to view their laptop status If everything is set up correctly you will see all the current laptop status info ee Be Secure Laptop Client LIE Laptop Users User History Transaction History Laptop Status in V elacity Controllers ilis ST ie ja o e o NE AInputid ETaal Mame Address Laptop Status ia 65 AInput OT Draw SSSNET UDT 0001 00 01 1071 Laptop i present i BB AInput 02 Draw VSMHET DOT ODUT OUT LOT 29 2 Laptop is present li B AInput 3 Draw MWNE T 001 0001 001 01 s103 Laptop is present Gi B8 Slnput 04 Draw WWw NET 007 0007 007 01104 Laptop is present A B3 Slnput 05 Draw VxXMET O01 0001 001 01 105 Input for this laptop is DISABLED la 70 amp Input JE Draw SVSMHET ODT 00
11. 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 58 Tracewell Systems while Oueue messages is still selected in the window You should now see a new message that has been written to the MSMO for the most recent control grant If you do not see a new message then there is an issue with your MSMO configuration Note that if you verified that Velocity was writing to this gueue in the step above and you are still not seeing any messages then the most likely reason is either permissions the account Velocity is running under may not have NTFS permissions to write to this queue or the message numbers that are configured in Velocity to be written to this gueue are not correct Please refer to the installation documentation to verify the messages that need to be configured VERIFY THAT VELOCITY IS COMMUNICATING WITH ALL PORTS CONTROLLERS Verify that the Velocity Status Viewer is displaying status info for all the laptop expansion input addresses for your controllers This status data is how the SecureLaptop service determines the presence absence of each laptop in the cabinet To do this open the Status Viewer by selecting Console gt Status Viewer from the Velocity menu mee O E Velocity Status Viewer ec f x File Console Window Add Ins Help EE Alarms B Events i Enrollment RIS Graphics E38 Video Explorer dB Report PN Status ai PY ET S ce lu S Masked s Status G
12. Casey DoD EDIPI 2001 359820 User Defined 12 open D 477 Parse Field re 138 User Defined 13 open ae E finest Address Base USA User Defined 14 open to edit Add New Credential Assign Credential Preview Badge Print Badge Ada Anniv i d Scan People 3 Assigned Credentials 3 Unassigned Credentials 0 Guest Credentials 0 Enrollment Manager The Enrollment Manager is used to create and delete users and to assign credentials to allow access to the EMM cabinets Users can be created individually or imported from a database file of personnel information The Professional Services Group at Hirsch Electronics can assist in converting a personnel database for import into the Velocity system Once a user has been created credentials must be assigned The credential has information about the user s access to the cabinets such as which cabinets which times of day weekend or holiday lockouts etc Each location that will enroll users should have a separate CAC reader Tracewell supplies the SCM 3311 as the enrollment reader The Administrator s Guide and Operator s Guide have sections devoted to the Enrollment Manager and should be studied for detailed operation of this module This is a summary of the steps to create an individual user and assign a credential from a template Open the Enrollment Manager In the left pane select Add Person Insert the person s CAC in the enrollment reader Click the Scan button In the V
13. Files Hirsch Electronics WelocityMReports n n Velocity Report Manager create a new report group e Select an existing group and click on the Add Group toolbar icon Name the new group Secure Laptop n Select the Secure Laptop group n Select the Add Report toolbar icon and select one of the Secure Laptop reports n Select the added report and import the report definition file n Repeat for all Secure Laptop reports o Test the reports e Optionally configure the Velocity Status Viewer o The Status Viewer enables you to quickly review all the current hardware component settings o Select Status on the Velocity tool bar o Select the Configure Status Groups icon on the Status Viewer tool bar o Enter the name of a new Status Group o Select XInputs XRelays Controllers etc o Use the buttons to make the Available XInputs XRelays Controllers etc Selected o Click OK when all components are selected o Refer to Velocity help for further assistance Troubleshooting The scope of troubleshooting Velocity can be extensive but this section will focus on the areas most relative to the Secure Laptop Extension Generally troubleshooting will be needed to resolve a problem where a card holder is unable to check in or check out a laptop The basic troubleshooting procedure will be to follow the flow of data determine the point in the flow that failed and then take the necessary action to resolve the cause The data flow process
14. Systems Fi Hirsch Electronics PSG Licensing Activation To activate your application license please enter your Software and Froduct ID click the generate button If this is your first time activating vour application an act file will be generated in the application directory software ID Product ID If you have obtained an activation lic file please browse to the activation lic file and click the Activate button to complete the application activation process Deactivation To remove your application License please provide the Software and Product ID to deactivate and click on the deactivate button software IL Product ID o Browse to license file folder and select the lic file o Click Activate A confirmation message will be displayed e Connect and configure the enrollment reader o Insert the SCR3311 reader into USB slot on the enrollment workstation No special drivers are needed Windows should detect it and make it ready for use o Enrollment Manager Tools User Defined Fields n Pick a User Defined Field UDF and change the caption to DoD EDIPI and change the type from Text to Number o Enrollment Manager Tools Device Configuration n Select the PIV Readers tab n Check Enable n Select the CAC Reader from the reader drop down list n MAP the UDFs Drag CAC source fields to Velocity fields Map the name fields e Map the DODEDIPersonalldenity to the DoD EDIPI UDF field o Enrollment Manager Tools P
15. Tools v Velocity 3 1 HTTP Server th Local intranet Protected Mode Off START THE SECURELAPTOP SERVICE e Once everything is up and running in Velocity you should be able to run the SecureLaptop service using the services control manager window This assumes everything was working correctly before the cabinet lost power and went offline If the service fails to start or starts then shuts back down with an error the log file and or the log entries in the Windows Event Viewer will tell you the reason for the error and you should be able to troubleshoot from there 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 64 Tracewell Systems A2 Logic Overview High Level Description of SecureLaptop Logical Process v 3 1 9 4 There are two types of events that occur in Velocity and are reported to the SecureLaptop service through the MSMO that drive each laptop transaction Control Grant events which start all new transactions and Input State Change events which may end a previously started transaction Transactions may also end at the end of one of two timeout intervals 1 the Relay Timeout which is a limit on the length of a transaction from the time it first started or 2 the Laptop Return Timer which is only used for M16 controllers when a laptop is being returned These timer values are as they appear on the SecureLaptopConfig co
16. a laptop for an M16 where the laptop return timer has not yet expired If the previous transaction was a Laptop Return for an M16 controller then the Finish Pending Laptop Return process checks to make sure the laptop is present by querying Velocity for the laptop s Expansion Input state If the laptop is present the previous transaction gets saved as a successful laptop return All other previous transaction end as failed laptop transactions PSGSecureLaptopUsers table is queried for the user for for the current Control Grant If a user record is found this transaction is a Return Laptop transaction otherwise it s a Get Laptop transaction All current laptop Expansion Input states are retrieved from Velocity For Return Laptop transactions the Expansion Input for the laptop being returned is checked to make sure it s enabled and the laptop is absent For Get Laptop transactions the next available Expansion Input is determined based on date time stamps from when they were last returned and ignoring master laptops The relay is determined for the drawer that needs to be opened and the relay is fired by sending the trigger relay command to Velocity 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 65 E Tracewell Systems Data is stored in memory to indicate that this laptop transaction is in process for the current controller and ha
17. is running is that it sits in a loop waiting indefinitely for a new Velocity event to arrive Control Grant Input State Change When it does each event gets processed sequentially The first one must complete before the second one gets processed This is true across all cabinets being managed When an event comes in if that event is a Control Grant then e Control Grant transaction for a specific credential is received for a controller being managed e Credential s user is determined e A check is made if there are any transactions still in process for the same controller that began less than 30 seconds ago If any are found the current transaction ends e A check is made if there are any transactions still in process for the same controller these are ones that began 30 seconds or more in the past If any are found these transactions are ended These are transactions for users who presented their cards but either did not complete their laptop transaction or returned a laptop and the laptop return timer has not yet expired If the previous transaction was a Laptop Return then the Finish Pending Laptop Return process checks to make sure the laptop is present by querying Velocity for the laptop s Expansion Input state If the laptop is present the previous transaction gets saved as a successful laptop return All other previous transaction end as failed laptop transactions e PSGSecureLaptopUsers table is queried for the user for the curr
18. ties between the SNIB2 and the connector 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 91 G gt Tracewell Systems Remove 4 Phillips screws and all washers Remove the SNIB2 board To install the replacement board reverse these steps replacing all cut wire ties 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 92 E Tracewell Systems Interface Board To remove the Interface Board the SNIB2 must be moved out of the way but it does not have to be removed completely The ribbon cable does not need to be removed After removing the four screws the board can be folded over toward the rear of the Bay with the ribbon cable acting as a hinge TOOLS 2 Phillips screwdriver 14 Nut Driver Small wire cutters Wire ties t up the SNIB2 board and flip it over toward the rear of the abinet using the ribbon cable as a hinge 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 93 Remove the 12V power connector from the rear side to the right of the ribbon cable connector 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 94 E Tracewell Systems Remove 4 hex male female spacers Remove th
19. 0 007 071 106 Laptop is present A 71 amp Input OF Draw SVSHET UDT 000 007 071 10 Input for this laptop has an OFEN CIRCUIT ip fe AInput 08 Draw WANE T 001 0007 007 07 108 Input for this laptop has an OFEN CIRCUIT Slnput 09 Draw WAS MNE T 001 0001 001 01 109 Input for this laptop has an OPEN CIRCUIT Selen ok TA Pen WARIO T nnd dati Dmm nml vd rmn Sb ecaab Ber HARI IAEA ban e MOCK CIDICIH HT 1 IH Current Users with Laptops Add User Delete User User Id Mame Lredential ld Pending Return Controller M ame Laptop Mame 3 Jane Smith B Ma Secure Laptop M2 1 sl t Drawer 4 Master Laptops 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 61 Tracewell Systems If Velocity is not communicating you will see no info when you select the controller for the port that is not configured correctly aJ Secure La ptop Client 3 1 9 6 Laptop Users Transaction History Laptop Status in Velocity Controllers L sinputid ETaool Mame Address Laptop Status Current Users with Laptops Delete User User ld Mame Credentialld Pending Return Controller Mame Laptop Mame 3 Jane Smith B Mn Secure Laptop M2 1 M04 Drawer 4 Master Laptops 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 62 Tracewell Systems VERIFY THAT T
20. 0 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 20 Tracewell Systems o Apply Velocity 3 1 updates on the Velocity installation CD or from the Hirsch Electronics Technical Support web site The format of the update name is Velocity 3 1 Update KB exe e Create the Velocity product activation key request file o Using the Velocity menu option Help About click the Registry button o Fill out the information and click Next o Save the information to a file Later in the installation process the file will be emailed to request a product activation key along with a feature activation key e Create and email the Velocity Message Queue Writer feature activation key request o In Velocity Administration expand Interfaces Configuration o Select Message Queue Writer o Double click on Add New Message Queue Writer o The following windows will appear Click the Copy button to copy the System Identity to the Windows Clipboard Feature Activation This feature iz enabled with a Feature Kep The Feature Key is obtained from the Hirsch Sales Department via e mail at infotthirschelectronics com or telephone tall free at 1 888 BD3 8880 124 You will need to provide the System Identity displayed below when contacting Hirsch Sales Hirsch Sales when then provide you with a five part Feature key that will need to be entered below Feature Message Queue Writer System Identity E 78F85125A788F17FC5b5CF2
21. 01 01 113 WWANET O01 003 001 01 112 WANE T 01 00603 DOTT 0902491 1 VANE T 001 0003 Q0 071 01 O KKANMET OO1 0003 001 01 109 WANET DOTT DOLES DOTT OT 4108 CANET 001 0003001 01 4107 WANE T 001 0003001 01 106 VNET O01 0003 001 01 105 VSNE T O01 0003 001 01 104 WANE T DICT 0003 001 01 103 VeSNE T DOT O003 007 OT 102 VeSNET 007 0003 007 01 4101 Input QT Dr S xingut 14 Sp zu input 15 Sp zi XInput 16 Sp VANET OOI LOO DOTT VANET OGI O11 DTE VAMNET OGI O00 OUI VSNET OUT LOO DOT VANET OGI LOO OUI VSNET DOTT O00 DUI VAMNET OGI O00 O01 VeSNET OTT 007 007 VANE T 001 0001 001 VWSNET LOO 0001 001 AWANET O01 OOCT OO WANET OD1 O00 001 AWANET O01 O001 001 VANET O01 00C1 001 VANET O01 0001 001 VANET O01 0001 001 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 27 Tracewell Systems Click the OK button and this returns you to the Status Viewer screen where you can see the status of your expansion inputs If everything is set up correctly and Velocity is communicating with the controllers then you ll see info under the Status 1ALRM and 2RQE fields for each address E Velocity Status Viewer File Console Window Add ins Help Aen ME Events G Enrollment FE Graphics CON Video Explorer dj Reports Sats xg et E X mu lu Au
22. 1 01003 j input 04 Deawe inp VENET QUT DOC DOT 71 2 304 input 05 Drawer inp WAHET O01 0001 000 01 905 jJ input JE Drawer Ing VNE T OTI DOC 00 01 2308 dj input OF Deae inp VANE T O01 0007100101207 j input 08 Drave inp VAHET O01 Oiii ihi aos lt 9 Minput S Orawer inp WANET O01 0001 001 11008 Aj input 10 Deawes inp NXXNET OUT 00171 001 017310 H input 11 Spare VAME T OC 0 406070 n1 5911 lt 8 input 12 Spare WANE T CETT 00071 000 01 IZ JJ Input 13 Spare VANE T DOT DOC 001 071 2113 XJ input 14 Spare VANE T OUT O00 AO 5 314 input 15 Spare WME T OCT 0000 0070 71 5318 LM EP RE we AA O E Fe A m e Create the Velocity Command Sets This step is only required for M16 version controller cabinets The command sets are executed by the service each time it receives the controller logged on even for the M16 to turn on the LEDs o The Command Sets are used when the controller logs onto Velocity with event number 1151 This occurs when powering up or when the controller is enabled 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 28 Tracewell Systems o Modify controller name and execute the SOL script Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Installation Files Create Command Sets sal n Modify the controller name in the script to match the controller name defined in Velocity
23. 110 9 17 44 AM 11 18 2010 9 17 27 AM 11 15 2010 9 17 11 AM 11 18 2010 9 15 51 AM 1179 2010 9 15 32 AM 11 18 2010 9 15 15 AM 1119 2010 9 13 58 AM 11 18 2010 9 13 36 AM 11 19 2110 9 13 17 AM 11 18 2010 8 46 33 AM 1117 2010 1 20 10 PM 11 18 2010 8 46 25 AM 11 18 2010 8 46 25 AM 11 17 2010 1 00 40 PM BO Mh Low LO P9 0 ho Lo P9 469 NS UD co ro 5 Lo 0 Lo 0 L2 to Lt Lt L2 09 L2 Befresh Master Laptops Exit Secure Laptop Client The Secure Laptop Client is a utility provided to monitor the cabinets and their assets Through the Client you can see who has assets checked out the status of any cabinet or drawer and the history of any user or asset If a problem occurred during checkout or checkin the Client can reset the status of a user Note the Secure Laptop Client does not update automatically after it is opened To see the latest status for any cabinet you must click Refresh Microsoft SQL Server Velocity is a database application program that runs under Microsoft SQL Server In a stand alone installation where the application and database engine are on the same computer the standard Velocity installation includes Microsoft SQL Server Management Studio Express This is a mini version of SQL Server for a single instance of Velocity In a networked installation SQL Server runs on a computer that is separate from the one running the Velocity application Typically SQL Server runs on a server farm under
24. 14 846 2903 www tracewell com Pg 50 Tracewell Systems The Administrator s Guide has sections devoted to creating the three elements Port Xbox and Controller associated with each cabinet and should be studied for detailed operation of this module This is a summary of the steps to create a cabinet in Velocity In the left pane Expand DIGI TRAC Configuration click XNET In the right pane click Add New Port Name the port uncheck the Enable box click Apply In the left pane right click the Port select properties Enrollment Manager TSECURE1 Everyone pm 581 x File View Tools Help Search J Explore TSECURE1 BE ID Function Description Status Issue i je po ap Everyone Add New Credential Search Results G Add New Credential from Template gt 2 Card 3 Trigger Relay Secure Laptop Active t Personal Information General TAB 1 TAB 2 TAB 3 TAB 4 TAB 5 raB6 TAB 7 TAB 8 TAB 3 TAB 10 Groups Additional Images MES D 1 Record Last Updated 2 8 2011 Name First Last Alex Howard Last Name First Na XE J Add Person LandLinePhone 800 555 1212 Expiration Date 12Jun 2012 T amp Add Person fro Mobile Phone Numb 800 555 1212 User Defined 9 open A S Guest Credenti Building Location Building 102 User Defined 10 open 6 Unassigned Cr Position Fabrication User Defined 11 open k Jared
25. 4 846 2903 www tracewell com Tracewell Systems 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 7 E Tracewell Systems SIDECAR ASSEMBLY If the cabinet is a stand alone model skip this step and proceed to AC Power Connection The Tracewell Systems 16 drawer E Tool Mobile Manager arrives as two separate cabinets that must be joined together for operation Joining the main cabinet and sidecar requires 1 and 2 Phillips screwdrivers figure 1 With a 2 Phillips screwdriver remove four mounting screws from the left side of the sidecar top cover Use these screws to mount the Upper Bracket to the sidecar figure 2 Screws location 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 8 E Tracewell Systems With a 41 Phillips screwdriver remove the access covers from the right side of the main cabinet and left side of the sidecar Pull six LAN cables and 2 control cables out of the pocket in the main cabinet figure 3 Position the 6 drawer sidecar to the right of the 10 drawer main cabinet The front corners of the cabinets should be touching and the rear corners should be 6 apart figure 4 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 9 E Tracewell Systems
26. 7 3 Billy Bob MANLIAL RETUFIN Lapi 10 13 2005 33840 PM Q ne n T j Bid Boss MEHLJAL GET Lagieji L 1S 2009 3 35 4 PM te 45 7 3 biy Bob MANUAL RETURN Lapi T2008 12511 PM dur er Th F d4 a 7 44 NE Ti iihi i te Lire ri rei fete rea ieu iri ba i Pirati ee Fud 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 38 Tracewell Systems Manually Adding Removing Laptop Users It s possible for the laptop user data in the database to get out of sync with the users who really have laptops This can happen if laptops are added removed outside of the service because the service isn t running or if there is an issue with velocity events not arriving correctly from the Velocity Message Queue Writer When that happens you can manually change the current laptop users by clicking the Add User and Delete User buttons on the first screen Curreri Users wath Laptops Add ete Celeje Lines Por RTI s d DEM Transaction Date Laptop Time Bily Bob MORI Or CIT DET OTT TT 10 16 2009 10 44 41 4 days 5 hours 4D You can delete any user by clicking the delete button after it becomes enabled after selecting the user you want to delete in the grid Clicking add brings up a dialog screen that displays all the laptop expansion input states along with all the users in Velocity that do not currently have a laptop assigned to them
27. ANET OD 0001 Dn 000 23112 of input 13 Spare WENE T 007 0001 CORE 00 213 oY Vires 14 Space WHNET DOT 000i DOT 071 214 I Active Alms 6 BR Ack Alm 0 iB Oi Hormat 12 Fd Download honto Theat Levet Level 00 4H4 2001 0581 The 1ALRM values of and X indicate whether or not the laptop sensor is open or closed If on the other hand Velocity and the controller are not communicating correctly then all those field values will be blank E Eie Console Window Add Ins Help Mam BH Events X Enrollment HE Graphic EVideo Explorer SE Reports Petes Get DI EM m 3d Masked da Status Group Slabus Group Controller 1 fe E lt q inp TI Drawer np VANE T 001 0001 001 01 00 Xj Mngt 02 Drawa inp MAMET OGI 0001001 01 232 Mj input OF Drawer Ing WANET O01 0001 001 01 003 Mingus 04 Deawer Ing NXNET OQT 0001 001 01 304 af input 05 Drawa np S amp NE T Cr 0071 00 01 2305 Ji input JE Drawer Ing VANE T DOTT 0OCTT 0011 01 2006 Sd Input OF Danes ing SXKNET DOT 0001 001 01 07 input 08 Drawer inp XXMET OUT 00071 001 01 2308 s input 09 Drewes inp VANE T CETT OCT DOT 01 2305 Xj input 10 Drawer inp NXNET DO1 0001 001 01 310 f Input 11 Spare WSNE T 00 001 067 071 5311 lt 8 input 12 Spare NAE T CETT OCT 0071 071 2512 Aj Input 13 Spare MXN T O01 0001 OTT 71 2113 input 14 Spare WHET O01 00071 001 015314 Input 15 Spare WANE T0007 0007 0670 0115315 WA ue Pe cee Ue Ce dua C
28. C Tracewell Systems for TTE al User Manual E Tool 10 Drawer CAC Mobile Manager With Optional 6 Drawer Add On Publication 095 2026 000 00 Rev A 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Tracewell Systems Introduction t 3 PART NOMD ER doceo ier ESO NA No E ane an 4 o a A A A satus a oi 4 I o Ja 4 REOUIRED TA CIETIE S A RE z ost RANI 5 AG ROMOM aaa o a oj AE drka an 5 Network CONNECUO EO DET 5 a ee s A oS nS RS 5 Cabinet Overview LAYOU tti 6 Cabinet Installation ene 7 NA ASS IN T 8 AC GULAN CONNECUO NN 13 INSTALLING DEVICES IN THE DRAWER aeqne tta amit denter re eee 15 Location GCAO eR 16 Device Check Out Check In ProceCure ccccsssssssssssssssssesssesssescsesesesssesesesssesssssssssssssssssseseseseseseseeeseseseseseseseseseseseseseees 17 VELOCITY V3 1 SECURE LAPTOP INSTALLATION PROCEDURE 18 OperatiOn ttti 48 SOPTWALE t 49 MN OCU RT ORI 49 EVENE d ci NR T e 50 PGA MMMM US FRU O ii A DIE DM 50 MICcroSon SOLL oeste DEUM MEI MU ENIM E ME EE 53 SECURE LAPTOPACIIEIND a DRE EE herba IE 54 AISSLSSSIARIUP PROCEDURE CHECKLIST ee itum ttem nd Ep trees 58 joa O ea a A OE O O DEUM EI MU 65 Trouble Shooting ttti 68 DBAVERS nE ES HIGIENE AA 70 REPLACEMENT PAR AO IVIB ER gt ee dura domin icm a cai 71 Maintenance 73 PII
29. Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 14 Tracewell Systems INSTALLING DEVICES IN THE DRAWER Location and Orientation Each drawer can hold one device such as a laptop computer The device should be placed in the drawer with the open side to the front There is room in the back of the drawer for the AC power adapter The floor of the drawer has labels showing the correct locations for the device and its AC power adapter Connect the AC power adapter line cord to the AC power outlet on the rear wall of the drawer figure 12 Network Connection AC Connection Connect the 2 foot Ethernet cable to the RJ 45 connector 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 15 G gt Tracewell Systems Position the device in the drawer in the area marked by labels Note Placing the asset in the drawer correctly assures that it will be detected by the cabinet This is important for logging its check in It also helps maintain the correct airflow around the device for cooler operation Correct figure 14 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 16 Tracewell Systems Check Out Asset Check In Asset To Check Out an Asset 1 Insertyour Common Access Card CAC int
30. HE VELOCITY WEB SERVER IS UP AND RUNNING e The Velocity web server is how the SecureLaptop service triggers the drawer relays the service sends an XML RPC command to the web server which then acts on it and triggers each drawer relay To make sure it s back up and running open up Internet Explorer and type in the URL for the web server These settings are found by right clicking on the Velocity services icon in your system tray selecting Settings then clicking the Web Server setting EE Velocity Settings Web Server Settings System Iw Enable web server Diagnostics Default page Mridex html d Fort 8080 Root directory zApplicationPathzzw ebRioat Enable R55 LE Cancel These settings should of course match what you have configured for the SecureLaptop service In the screenshot above the web server is running on port 8080 so in Internet Explorer the URL would be the computer name followed by the port http mycomputer 8080 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 63 Tracewell Systems And if the web server is up and running you will see the Velocity HTTP Server page get displayed in your browser velocity Web Service Windows Internet Explorer QO E revise visto M sa Favorites x s suggested Sites v E Web Slice Gallery Velocity Web service ka EU oo Page safety
31. IP connection The Velocity server manages the TCP IP connections to one or more Velocity controllers The controller loses power when the cabinet loses power because the cabinet powers the Hirsch controller which is located inside th cabinet The DIGI TRAC DT Network service is a windows service program running on the Velocity server and it manages the TCP IP connections When a controller is disconnected the DT service attempts to reconnect to it for a configured number of retries If the DT service exhausts the retries without connecting the DT service stops trying Then a Velocity operator must perform these steps to restore the connection In addition to the card swiping not unlocking a cabinet drawer the Velocity Event Viewer has Port Socket Error messages indicating the server in not communicating 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 40 Tracewell Systems with the cabinet The DT service attempts to reconnect every 23 seconds for the set number of attempts configured in the port properties window The default attempts are set to 50 equating to approximately 20 minutes or retrying A value of 0 for infinite retries causes the DT service to attempt 500 times approximately 3 hrs Velocity File Console Window Add Ins Help Alarms Ee Browser Mii Events Enrollment RITE Graphics ZM video Explorer SS Reports Ej status 9
32. IT control while the Velocity application runs ona desktop system conveniently located for managing the system handling enrollments and printing reports In this case several instances of Velocity can be running in different locations around the network 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 53 E Tracewell Systems SECURE LAPTOP CLIENT High Level Description of SecureLaptop Logical Process v 3 1 9 6 There are two types of events that occur in Velocity and are reported to the SecureLaptop service through the MSMO that drive each laptop transaction Control Grant events that start all new transactions and Input State Change events that may end a previously started transaction Transactions may also end at the end of one of two timeout intervals 1 the Relay Timeout which is a limit on the length of a transaction from the time it first started or 2 the Laptop Return Timer that can terminate a return event in lieu of a subsequent event These timer values are as they appear on the SecureLaptopConfig configuration program There is a third event type that is processed from Velocity but is not part of any laptop transaction the Controller Logged On event When this event is received for an M16 controller a sequence of command sets is executed to turn on the cabinet s LED lights The main flow of logic that occurs when the service
33. OL Server Management Studio under Velocity Security Roles Application Roles Right click on Velocity Users select Properties and reset the password The next time the Velocity client is opened the same password must reentered for the client software o The Oueue name is the full name of the SecureLaptop gueue The name format for a private gueue is machine name private SecureLaptop In Windows Computer Management the name is found in the Properties of the SecureLaptop private gueue o XML RPC Connection e Operators can be found in Velocity Administration Velocity Configuration Operators The Domain value precedes the Operator Name e Set the Port to 8080 Use the XML RPC Test Tool included on the installation CD to confirm the XML RPC functionality and compare the Test Tool values to the Secure Laptop Configuration settings o Click on the Database Tables button to create and set the permissions on the tables used by the Secure Laptop Extension e Verify the functionality of the solution o In Window Computer Management expand the Service and find Velocity 3 1 Secure Laptop o Select the service and right click to modify the Properties o Change the logon to an appropriate Velocity Operator o Start the Velocity Secure Laptop service o Review the log file in Program Files Hirsch Electronics Welocity 3 1 SecureLaptop Extension Service o Enroll a person by scanning their CAC card and create a credential from the credential
34. Omne AAKS PM UT2XXDAS DEEM 2 z NE Frank milh kani dn ri Oates O I NA AAPM ANAT 2 E Bi Bob tagi dn IN JAMI 1da trom lan IAAD IAM ARAT a 2 CE aim vainon Edea 3 kovan BO IAAI 1UVTWVJNSTLTE AH 3 3 LE Frank Smith wen OLG OT mne bi MANA inp CTO 2 NE Frank Smith kani dr oina rare UDG LOES PH TRADER OTAI PM 2 2 NE Faank Smith kai dr ONA 5 mites VAA aia URANG TMM 2 NE Furk Sih MOTOTS O mite EAS 11 PTT AM TRAM E Faank Smith ANONA Orate VIO 12394 PM TUTANXSIZ4SI2PM 2 2 The third tab on the SecureLaptop Service Monitor client program shows transaction history for all transactions that have occurred in the service SecureLaptop transactions always start when a 2034 Control Trigger Granted event arrives from the Velocity Message Queue Writer ri COE Laptop Chem ae Fees Jobe Dan MAMHLIAL RETURN Lage 10 15 2008 1151 34 AH 7B B 4 Q inae fT 1 Frank Srnith MANLIAL FETUAH Lapi 1015 20603 11 15 45 AH tne m 5 Judy Biom MANUAL RETURN Lapi 10 19 2009 11 16 34 AH Tue 5 0 D Tammy Ames MANUAL RETURN Lapt 10 19 2008 tie AH ruc m a Jeremy Cunningham GET Laptop Proces Cortnclije get izide 10 19 2009 11 14 08 AM Tia 73 3 2 Torn Joni RETURN Lachs wn dn 01 00 01 ace 10 19 2005 11 1319 AM d Fake iz E T Jderi Cunraajkam GET Lagos ite Mee Ce Lage TRS 20S 11 12 28 AM O tne h 5 Judy lcem GET Lapin vum dn in o en m JO E 1015 2008 11 11 82 AM d Fare m E 5 Judy Bloom GE
35. On this screen you can select the laptop address and the user to add be sure to only select laptop addresses where the laptop is present 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 39 Tracewell Systems Add Laptop User Manually E gu E 1 Oo Jol xj Select Laptop Addess for New User Controllers Secure Laptop Case M15 xInpuld Address i pt Status Lt Returned 4 a VO O71 071 007 01 2101 LAPTOP NOT AVAILABLE SAO 71 091 0071 01 02 Laptop is present v1 01 01 001 01 2x103 Laptop i present 10 19 2003 11 407 01 07 001 01 104 Laptop iz present 1071272003 4 wg 01 01 001 01 X105 Laptop E present ANT 11 17 Mai NI sinh Laninin k naesant E Tool Power up Procedure These are the steps that need to be performed when an e Tool cabinet is powered up These steps reestablish communication between the Hirsch controller in the Tracewell cabinet and the Velocity server There are 2 main procedures that are required to reestablish communications The first is restoring the TCP IP connection and followed by resetting the encryption keys These procedures are performed on a Velocity client or the Velocity server Restoring and resetting the encryption keys can be performed at the same time When re enabling the port the encryption keys can be reset at the same time The Port XBox and Controller will come online in one step Restoring the TCP
36. PIETER IE AV TITO 74 PAN o A E E E RE ER O TRR RI 75 PRAWE 77 DRAWER MODO EN o ti S OEEO NAH 79 DBAVVER VN MMe a A A A a ani 82 FPEECTRONI CSD E A 84 ELECTRONICS ZASSBMBLIBES uestem PERIERE AA EEE et aaa 88 FY acces cea A O EA A A A P 89 SNID S 91 INTERFACE DOAR D aeron E S T A 93 POWER OPPE eroe i E E MENIM 96 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Cz Tracewell Systems 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 3 Tracewell Systems PART NUMBERS This manual describes multiple cabinets with part numbers listed below Not all sections or images apply to every cabinet type Gen 2 510 1230 F50 00 510 1233 F00 00 563 0111 F00 00 Gen 2 5 563 0104 F21 00 563 0104 F23 00 563 0104 F25 00 563 5001 F00 00 563 5001 F20 00 563 5001 F25 00 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 4 Tracewell Systems REOUIRED FACILITIES AC Power Every Mobile Manager cabinet and sidecar requires a dedicated AC power circuit with a 15A or 20A circuit breaker For a 16 drawer installation each of the two cabine
37. T Laptop PwocersinputtlseChang 10 19 2008 17 1015 AH dh False ii E 5 Judy Bloom GET Laptop TIMEOUT ERROR forl 10 19 2008 11 0898 AM 1 Ba 7 6 T areny loans GET Laptop vut n 0 00 01 a05 10 19 2005 10152 45 AM i Ene G7 1 T Jorrie Curra MAHAL RE TUAH Lagi IDB 2S 3 43 43 PI C True BE Ej T Jereg Cure GET Lapioe eur n 0 1 23665 Ti 15 2009 3 23 10 FM Fare ES 8 7 Jeremy Cunningham GET Laptop ProcessConiodieant ike TMG 2008 1 37 44 PM di Face m a Jeremy Cunningham BET Laptop ProcesConioliicant inks 102S 12 44 20 PH Gin 6 5 Judy Bicem RETURN Lacing vut n 01 00 01 5306 10 16 2009 124352 FM ad False EZ 8 7 Jerry Cunningham GET Laptop Procecelortlieart inde TIRAS 1241 27 FH di Fake kl T Jore Cirma GET Lapis TIHECNIT ERROR lie L TI T5 42003 1225 18 PH rim ba 7 Tammy Aamea RETURN Laglop vam dn dn oen m JO E T 16 2008 12 25 48 PH F dve 58 8 7 Jeremy Cunningham GET Laptop ProcessConiolieant izle VEN 122427 PH VB Te 58 2 1 Frank Smith GET Laptop vant dr 01 00 01 2304 10 16 2008 10 45 42 AH Gin 57 5 4 John Dom GET Lacing vn in 0 00 01 9203 10 16 2003 1045 12 AM o rr 5E 4 3 Bil Bos GET Lapin STE C 01 OI ZA TE 2003 1048 38 AM tne 6h 5 Judy eri GET Laptop vum en d ae m xe Ti 16 208 10144 08 AM CLA Ga Tammy Ame GET Laptop v dn o6n n aes T6200 10 43 41 AH d Fare 53 7 H Tammy dame GET Laptop TIMEDUT ERROR forl 10 16 2009 1041 28 AH Fae 52 7 F Taney ies GET Laptop TIMEDUT ERROR ForL 10 16 2009 104 TE AH O na 51
38. Tracewell Systems FANS The 16 drawer cabinet has two fans in the 10 drawer side and one fan in the 6 drawer side Fans are on the rear side of the cabinet Figure x TOOLS 2 Phillips screwdriver Medium flat blade screwdriver Small wire cutters Remove power Loosen thumbscrews Hinge down Remove two flat head Phillips screws securing Slide filter frame upwards filter frame to cabinet and pull out to remove 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 75 E Tracewell Systems Remove four Phillips screws holding fan panel Pull out panel and fan cut wire tie to cabinet Disconnect fan wire harness and remove fan panel assembly Connect replacement fan Secure connector to finger guard with wire tie Secure fan panel with four Phillips screws Replace filter frame by inserting hooks into slots then sliding the frame downward Secure filter frame to cabinet with two flat head screws Hinge up Tighten thumbscrews 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 76 E Tracewell Systems DRAWER TOOLS Drawer Key 2 Phillips screwdriver Remove power p ae mal d Use key to open drawer extend completely Remove computer and network cable Remove and save four screws and washers on rear wall Pres
39. Z Graphics ZH video Explorer dej Reports Status E Reset Port Right click on Secure Laptop Port and select Configure Device to open the properties window EH Velocity Status Viewer File Console Window Add Ins Help C Alarms E Browser MN Events LE Enrollment ATS Graphics EM video Explorer fej Reports Status EM Status Group Heset Port tX Secure Laptop Port 07 07 01 Offline es Disable the port Uncheck the Enable this Port option and click OK 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 42 Tracewell Systems E Port Secure Laptop Port 01 01 01 Properties General Mame Secure LT Network Type Serial Port v TCP IP Iv MET 2 protocol Reset encryption IP address 192 168 241 241 Search IP Part 1 0001 Max retry attempts 0 O infinite retries Advanced OF Cancel yn Enable the port Open the properties window by reselecting the Configure Device option Check the Enable this Port option and click OK Bd Port Secure LT 4801 01 01 Properties General Mame Secure LT Network Type Serial Port v TCPAP Z MET 2 protocol IP address 132 168 241 241 Search IP Part 1 0001 Max retry attempts a FE D infinite retries Advanced DK Cancel W Enable this Port DT service will begin attempting to conne
40. ama 0 GP Ack Alame 0 Ol Noemat 6 Download Monitor Threat Levet Level 00 4 14 2011 z When you first open this screen no status groups will be selected Click on the icon immediately to the right of the status group combo box when you hover the mouse over it Configure Status Groups is the tooltip message that pops up This brings up the Status Viewer properties screen that will be blank Select the XInputs radio button at the top right of the form and that will cause all Expansion Input entries that are on 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 26 C Tracewell Systems your system to appear in the left hand Available window Select all the addresses that correspond to the controllers you just added For example if you added a new controller with address WXNET 001 0001 001 01 then all its laptop expansion inputs will have that address as their prefix typically V XNET 001 0001 001 01 XI01 to NXNET 001 0001 001 01 XI16 Select all the expansion input addresses and click the single gt arrow button to select them Enter a name for your new status group Status Groups Column Headers i Status Group Controller 1 wj X view as C Doors Readers Posts C Inputs C Controfers fe Inputs Relays C Xboxes Relays Available Selected ANET DOTT 0003 001 01115 WANET 001 O13 DOE 01 114 ANET DOTT 0003 0
41. ause it uses a Return Laptop Timer to determine when the laptop has been replaced 2 When the Relay Timeout period expires or when another user successfully presents their card the service does the Finish Pending Laptop Return process it queries Velocity to get the laptop state Since the laptop is not present the transaction fails as an unsuccessful laptop return and the user is still assigned their laptop 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 57 Tracewell Systems A1 SLSS Startup Procedure Checklist Checklist of steps when restarting Velocity and the SecureLaptop service on a system where THE SYSTEM HAS ALREADY BEEN INSTALLED AND CONFIGURED CORRECTLY Make sure all services and applications are shut down START THE VELOCITY SERVICES e From the Velocity Services icon running in the system tray Start the Velocity Security Domain Service e Start the Velocity DIGI TRAC Network Service e Start the Velocity Extension Service e Verify that all services are running using the icon in the system tray e Open Windows Explorer and navigate to the Velocity installation folder this is typically in the c Program Files Hirsch Electronics Velocity Folder Sortall files in that folder in Date Modified descending order newest files at the top e Open the Velocity MSMO Writer Extension Technical Support File Txt file that should now h
42. ave a date time stamp that matches the fact you just restarted the services You may need to wait several moments for this file to be updated if it takes a while for your Velocity services to start e Near or at the bottom of that file with a recent timestamp you should see a logged message similar to MSMO Writer is pushing to Queue SecureLaptop Queue Name If you cannot confirm that the MSMQ Writer is writing in this log file then there is an issue with your system s installation of the MSMO and or how it s configured in Velocity VERIFY THE MSMO MESSAGES ARE BEING WRITTEN BY VELOCITY e With the SecureLaptop service not running open Windows Explorer Right click the Computer icon and select Manage This opens the Computer Management window Expand the Services and Applications entry at the bottom of the list in the left window Expand Message Queuing Expand Private Queues the MSMQ used by SecureLaptop is likely a private queue for stand alone systems because Public Queues are only valid on a domain Expand your secure laptop message queue Click on Queue Messages There should be no messages if you haven t run any transactions since the SecureLaptop service was last stopped If there are some messages in there that s okay e Authenticate a card at the reader on the E Tool cabinet This generates a Control Grant transaction in Velocity Right click Queueu messages and select refresh 567 Enterprise Drive Westerville Ohio
43. bABABBDGO 7 Lopy Feature Kep Cancel o Paste the System Identity in the product activation key request file o Email the product activation key request file to the address provided requesting a product activation key and a Message Queue Writer feature key e Run the Velocity 3 1 Secure Laptop Extension setup o Execute the Setup exe to install the configuration files on the Velocity server in the folder Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Create and email the activation act file to license the Velocity 3 1 Secure Laptop Extension from Hirsch Professional Services Group o Copy the product info file to the Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Service Installation Files folder 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 21 Tracewell Systems Run PSGLicensing exe in Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Service Installation Files Fi Hirsch Electronics PSG Licensing Activation To activate your application license please enter your Software and Product ID click the generate button If this is your first time activating vour application an act file will be generated in the application director Software ID Product ID If you have obtained an activation lic file please browse to the activation lic file and click the Activa
44. cs Bay Drawer Module 563 0104 F23 00 Rev 0 163 0082 000 0C Rev 0 163 0044 000 0C Rev G 563 0104 F23 00 Rev A 563 5001 F00 01 Rev 0 563 5001 F00 01 Rev A 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 71 G gt Tracewell Systems 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 72 Tracewell Systems 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 73 G gt Tracewell Systems AIR FILTERS As with any air cooled system the air filters must be serviced or replaced periodically Air filters are located on the cabinet rear wall Clean the filter medium by running warm water through it in the reverse direction of the airflow Recommended time between cleanings and or replacement is a maximum of 90 days Note the filter medium must be dry before replacement Spare filter media is included with each cabinet Tools 1 Medium size flat blade screwdriver Loosen thumbscrews Hinge down might require screw driver to start F i T EnrnmmEEmmm Remove filter material and replace with a Hinge up clean piece Tighten thumbscrews 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 74 C
45. ct to the port A Port Online and XBox Online message will appear in the Velocity Event Viewer Although Velocity is communicating to the Port and Xbox the encryption keys are broken and the DT service is not communicating with the controller The encryption keys must be reset for controller to communicate with the DT service The DT service will attempt every 23 seconds to reconnect to the port for the number of retries set in the port properties If no connection is made to the controller within the retry limit this process must be repeated 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 43 Tracewell Systems ce Velocity Stalin Viewer BiH Ee Corso condom bibis Hen aane obese BE ive 1G Enoka PE Graphs ZM dei Erin Reo K State 3aecesu fey PST E XS El Bodi ropi A eset Pod a Podhlye Paket c Tr Enabled Updaied mE ce LT TI En i Tm es Ol RNI 225 21 Fi poteh Bl cene Ul a dve DO DE Doloci Ma a VENI 325FM Resetting the Encryption Keys After the Port and Xbox are online the encryption keys must be reset Again select the Configure Device option to display the port properties Check the Reset Encryption option and click on OK Ed Port Secure Laptop Port 01 01 01 Properties E General r Network Type Serial Port de TCP IP Iv XNET 2 protocol Reset encryption IF address 192 158 241 241 Sea
46. dard product of Hirsch Electronics and is the premier access control software package The Secure Laptop Extension adapts Velocity to the unigue reguirements of the E Tool Mobile Manager Administrator and Operator Guides are on the Velocity CD and should be consulted for detailed information about the program This section describes the modules most often used in the day to day administration of the users and cabinets Each module is accessible through the Console menu or with Function keys The four modules most commonly used are Event Viewer Administration Enrollment Manager and Status Viewer Ul velocity Administration NUUS alg x Aen NE Events G Enrokneri Earache CON iden Explorer Ci Repas suus ox PT 72 7E 2 CM lu Cp Conhguratun Hama Indies E LD Velocity Conhguration E FRO Draws 1 m n2 7 ee AI AA r LC MET RUE Drawer 3 ug 2 EE i XH Drawer 4 H TIIM CAC ROS Drawa 5 06 etl a EH FOG Drawer G i eee KAT Drawer 7 oF a8 Door 4 xno6 Drawer B 08 C Ergueremn Inputs EI 4 SFOS Drawer 8 na a Expaniion Mela i inova 9 XR D Drawer 10 10 E Reade 48 XR11 Drawer 11 11 Bay Fickags EAE Ose 17 17 Ka iwi Secure Laptop SAS Diawe 13 13 Sy Daal Up MAT Dravnei 14 14 Interfaces Configuration T E URC 1 Fi Event Viewer and Administration 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell c
47. described in the overview will be followed to diagnose and correct the problem Each step in the flow starting from beginning must be verified that it is working properly until the step that failed is encountered 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 32 E Tracewell Systems 1 There are several logs that can be reviewed to determine the cause a Windows Event Log The Windows Event Viewer can be used to review the Windows Logs These logs usually contain information at a high level such as services starting security failures etc b Velocity log files Several log files in C Program Files Hirsch Electronics Velocity can be reviewed The files are named Velocity Technical Support File txt c Velocity SecureLaptop Extension log files 2 log files in C Program Files Hirsch Electronics Welocity 3 1 SecureLaptop Extension Service have information specifically for the Secure Laptop Extension The file names are SecureLaptop TransactionLog txt and Velocity 3 1 SecureLaptop Extension Service PSG Support Log txt 2 Verify the cabinet is properly communicating with Velocity a The Velocity Event Viewer and the Status Viewer show the activity and the status of the hardware Use Velocity Administration DIGI TRAC Configuration to manage the DIGI TRAC hardware In the DIGI TRAC Configuration expand the Port Xbox and Controller and attem
48. e Interface Board To install the replacement board reverse these steps 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 95 E Tracewell Systems Power Supply TOOLS 2 Phillips screwdriver 5 16 Nut Driver Small wire cutters Wire ties Follow the previous instructions to remove the Electronics Bay from the cabinet If the AC line cord is held in place by a bracket loosen two nuts and slide the retaining bracket out of the way Unplug the AC line cord from the front of the supply On the rear of the supply remove the six screws and all of the wiring Note where each wire is installed Each wire mustbe reinstalled exactly as removed Use tape to mark the black wires so they can be reconnected correctly 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 96 Tracewell Systems Remove 4 screws from the bottom of the supply Remove the power supply from the Electronics Bay To install the replacement board reverse these steps 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 97
49. e Writer select all Transaction and all External Events The service listens only for 2034 Control Trigger Granted transaction events and 4024 Input State Change at Expansion Input external events Here s a sample screenshot of a Velocity Message Queue Writer that s setup of the Secure Laptop Extension EJ Velocity Administration JE File Console Window Add Ins Help Alarms WW Events Enrollment RIZ Graphics Ga video Explorer Gh Reports Status pet f fn Ch Configuration Name E Velocity Configuration Add New Messaggi ETT ken Mi CUT Te a NI E US DIGI TRAC Configuration PETE SecureL aptop E Interfaces Configuration PE TEH Settings CCTV n Serial Port writers E mail Writers Name BecureLaptop c ML writ s gt AER T Queue VelocitywS SecureLaptop DYA NVR Cental Siations Format Velocity XML 1 0 Active during time zone lt Always gt C Alarms Transactions Granted Denied internal Events C Extemal Events Select Events CJ Miscellaneous Events Communication Events Software Events O Integrated Events MV Enabled m Active Alarms 3 Ack Alarms 0 Off Normal 0 B Download Monitor Threat Level Level DO 4 29 2010 A Initial Configuration e Open the services control panel applet and configure the Hirsch SecureLaptop service so it logs in using a windows account that has the necessary permissions to connect to the Velocity SOL Server da
50. e defined MS Message queue Velocity Server Name The Windows machine name for the server that has Velocity installed Velocity Message Queue Writer Connection Port The port that the Velocity Message Queue Writer is configured to listen on Velocity Operator Name The name of a valid operator in Velocity Operator Password The velocity operator s password Velocity Domain The domain Velocity is installed in XML RPC Port The port that the XML RPC web service is listening on Relay Timeout The period of time in seconds that the service waits after firing a relay for the corresponding input state change event which gets sent when a user adds or removes a laptop Make sure this timeout is at least as long as all the relay timeouts that are set in Velocity for the SecureLaptop cabinet 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 35 Tracewell Systems Xe Laptop Return Timeout The period of time in seconds that the service waits after firing a relay to check if the laptop has been returned The service saves the corresponding input state change events which gets sent whena user adds or removes a laptop and waits until the timeout is reached or another card is swiped After the wait the service will check the status of the returned laptop If the laptop is present the transaction is closed disassociating the card holder from that laptop If the lap
51. ed below The events are listed in numerical order Software 1151 Logged on to controller address e Transaction 2034 Control Trigger Granted External 4024 Input State Change at Expansion Input FE Advanced Event Selection prez General Type Evento Description Select Software 1148 Import complete 3 Pergon s were imported by Software 1143 Execution failed Dialup location Z is disabled r3 D eselect All O Software 115 Connecting to controller address z ug vii Logged an to controller address z O Software 1152 No download required for credential 2 O Software 1153 Alarm viewer preference changed by x O Software 1154 Credential 1 assigned to person 2 by 23 O Software 1155 Credential 1 unassigned from person 2 by 3 O Software 1155 M adem disconnected Controler iz expected ta call Velacit Software 1157 CET port was added by X Software 1158 CCTY part X was deleted by Software 1153 CCTY port X was changed by x Software 1160 Task schedule was added by 4 O Software 1161 Task schedule was deleted by O Software 1162 Task schedule was changed by 1 Softwar a 11E4 hnnlicalinn defined inFenralinn errerik 2k Help OF Cancel Verify the MSMQ Writer is functioning correctly by reviewing the Velocity MSMQ Writer Extension Technical Support File Txt in Program Files Hirsch Electronics Velocity e Add the predefined controller to Velocity e The M16 and M2 c
52. ent Control Grant If a user record is found this transaction is a Return Laptop transaction otherwise it s a Get Laptop transaction All current laptop Expansion Input states are retrieved from Velocity For Return Laptop transactions the Expansion Input for the laptop being returned is checked to make sure it s enabled and the laptop is absent For Get Laptop transactions the next available Expansion Input is determined based on date time stamps from when they were last returned and ignoring master laptops The relay is determined for the drawer that needs to be opened and sending the trigger relay command to Velocity fires the relay Data is stored in memory to indicate that this laptop transaction is in process for the current controller and has not ended This transaction will remain in process until it is ended by a subsequent Velocity event or the transaction times out When the event that comes in is an Input State Change then e Input State Change event for a laptop Expansion Input is received for a controller being managed All laptop transactions still in process are checked to see if any are for the same laptop Expansion Input address as the address for which a state change event just occurred If not the event is logged as not corresponding to any current laptop transaction and the event is finished being processed e f the matching laptop transaction is a Laptop Return then appropriate info is logged t
53. er Histo Transaction History Laplop User History Casey West Casey West Casey West Casey West Casey West Casey West Casey West Casey West Casey West Casey West Caseji West Casey West Casey West Casey West dated Pebe Casey West Alas Howard Jared Peba Casey West Alex Howard Jared Pabi Casey West Alex Howard dated Pebe Casey West Alex Howard Jared Pabis Casey West Casey West Casey West Alex Howard Jared Pebe Jared Pabis Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M16 1 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop MZ Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 Secure Laptop M16 1 Secure Laptop M2 Secure Laptop M2 Secure Laptop M2 S101 Drawer 1 7101 Drawer 1 S101 Dieser 1 110 Diawer 10 101 Dieser 1 7101 Diawer 1 x101 Diass 1 2101 Drawer 1 S101 Dieser 1 2101 Drawer 1 loput Diar rj 1 7101 Drawer 1 102 Drawer Z 110 Diawer 10 101 Drawer 1 2105 Diawer 5 S102 D rese 2 103 Diavar 3 x101 Dieser 1 116 Diawar 16 115 Drawer 15 114 Diawer 14 5013 Diass 13 112 Diawer 12 S17 Diasa
54. erify Scanner Data dialog box click Read PIV Data Click Accept In the Add Person window click Apply It might take two clicks now to select the window and one to apply 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 51 Above the personal information click Add Credential from Template Select template 2 Card BH velocity Status viewer Fle Consol Window Adds Hep Adams Ml evos Gerrolment AE Grapaks ID video Explorar G reports Ej atu a Per FI A 3 Ca la xi la xi G0 Massed 33 Status Group v Status Grawpr Xinpul Name XUI Drawer 1 iQ 3102 Drawer 2 Z X03 Drawer 3 A 7104 Drawer 4 Z X05 Drawer 5 3106 Drawer 2 XUI Drawer X 108 Drawer E 2 X08 Drawer 3 3110 Drawer 10 2 X1 Drawer 1 2112 Drawer 12 2 X13 Drawer 13 7114 Drawer 14 15 Drawer 15 A 3116 Drawer 16 Z rpt M Dra input O Dia ret Ca Dra X Arput 04 Dra a Host Time ml Open the Status Viewer mies Siam Aan Mantea trebe a Jos iM UNV usas VNE T 00 OOO i Yes z s J 02 01 2017 11 28 WeNET O0 0901 00 Yes 3 02 01 2011 11 23 VNE T 00 MOLI Yes d 02 0 201 128 WANET O0 0001 00 ec 3 02 01 2011 11 23 YNE T 00 OOO Yes d 02 01 2011 11 28 WENE T 001 0101 001 rec 3 02 00 22011 11 23 VNE T 00 OOOO Yes d 02 01 2011 11 28 WEMET OCI 0001 00
55. etc and one of them can be set as the default for new enrollments The second main item in the left pane is DIGI TRAC Configuration Expand the XNET item to see the Ports Each Port represents one cabinet Note that while the 16 drawer cabinet looks like two cabinets bolted together it has only one card reader and one set of system electronics and appears as one port to Velocity Expanding the Port Xbox and Controller beneath it reveals the Expansion Inputs and Expansion Relays These are the components within each cabinet that control the drawer locks Individual components can be enabled or disables triggered and forced on or off Direct control of these components through the Administration module is reserved for troubleshooting the system and should not be a part of normal operation Note Each Port Xbox and Controller in Velocity have names It is important that the names reflect the physical location of the controllers because these names appear in operation logs and status reports For example the control ler name 117 has very little useful information However a controller named H23SE2F 15 or H23 SE 02 F 15 could mean Hangar 23 Southeast corner cabinet 2 F 15 aircraft When an alarm appears in the Event Viewer this name identifies the location and type of asset without requiring a chart or some other form of directory 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 6
56. h the successfully read information The DIGI TRAC service component of Velocity communicates with the cabinet controller 6 Velocity receives the event and displays it on the Velocity Event Viewer and the Message Oueue Writer component writes the event to a MS Message Oueue 7 The Secure Laptop Extension reads the event from the MS Message Queue 8 The Secure Laptop Extension has previously recorded a checkout and therefore this is a check in The checkout information recorded the cabinet and drawer from which the laptop was checked out The Secure Laptop Extension sends XML to the XML RPC Web Server to unlock the same drawer 9 The web server sends a command to the cabinet to unlock the specific drawer again via the DIGI TRAC service The drawer LED blinks indicating which drawer is unlocked 10 The CAC technician opens the drawer inserts the laptop and closes the drawer 11 Another event is sent back to Velocity via the DIGI TRAC service Velocity again writes it to the gueue and the Secure Laptop service consumes it and records the check in The CAC holder is disassociated with the laptop eS Requirements X Verify the minimum hardware and software requirements are fulfilled e X Velocity 3 1 Secure Laptop Extension Setup exe containing the configuration files MA Tracewell E Tool CAC enabled cabinet e MA network and patch or crossover cable to provide communication between Velocity and the cabinet Tasks e X Install Window
57. han the Relay Timeout value then the transaction has timed out The transaction ends as a failed laptop transaction 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 67 C Tracewell Systems 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 68 E Tracewell Systems Cabinet Status Indicators Electronics Bay The electronics Bay has four LED status indicators In addition each drawer has a single LED indicator SIDE RELAY MAIN RELAY Normally ON Green Turns off 2 minutes after a fan failure in the 10 drawer cabinet to prevent overheating SIDE RELAY Normally ON Green Turns off 2 minutes after a fan failure in the 6 drawer cabinet to prevent overheating FAN FAIL Normally OFF Turns RED when any of the cooling fans slows down or stops This can be caused by an obstruction in the blades motor or bearing failure etc PWR ON Normally ON Green Indicates that the Hirsch Interface board has power and is operating normally 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 69 Tracewell Systems Drawers Each drawer has an LED indicator next to it This can be Red Amber or Green Unlocked for checkout Unlocked for checkin Fah kd rea ka F
58. he transaction 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 54 E Tracewell Systems remains open because the laptop return timer is used to determine the end of the transaction and the event is finished being processed e If the current state change is for a Get Laptop transaction e If the laptop state as reported by the input state change event indicates that the laptop is not present the laptop has been successfully removed The laptop gets assigned to the current user in the PSG Secure Laptop Users table Otherwise this transaction ends as a failed laptop transaction If the current state change is for a Return Laptop transaction e The event processing has already exited above At the same time the main flow of logic is occurring in the service a secondary thread sits in a loop the entire time the service is running It checks to see if there are any transactions that are still in process in memory and if so whether or not any of them have timed out After doing this check it sleeps for a full second then checks again Each time it finds a laptop transaction that s still in process and an Input State Change event has not already started working on it If the current laptop transaction is a Return Laptop transaction The date time stamp when the transaction data was first created at the time the relay was fired in the Contr
59. her or not any of them have timed out After doing this check it sleeps for a full second then checks again Each time it finds a laptop transaction that s still in process and an Input State Change event has not already started working on it 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 66 Tracewell Systems If the current laptop transaction is a Return Laptop for an M16 controller The date time stamp when the transaction data was first created at the time the relay was fired in the Control Grant event is compared to the current date time from the PC clock If the interval in seconds is greater than the Laptop Return Timer value then the laptop return timer has expired The Finish Pending Laptop Return process checks to make sure the laptop is present by guerying Velocity for the laptop s Expansion Input state If the laptop is present the transaction gets saved as a successful laptop return the laptop user get saved to user history and the laptop return date gets saved Otherwise the transaction ends as a failed laptop transaction For all other transactions that are not Return Laptop transactions for an M16 controller The date time stamp when the transaction data was first created at the time the relay was fired in the Control Grant event is compared to the current date time from the PC clock If the interval in seconds is greater t
60. hten retaining screw be careful not to over tighten or strip the head Unhook the wiring arm from the left sidewall and pull it all the way out Install drawer see above 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 81 gt Tracewell Systems DRAWER EMITTER Each drawer has an infrared light emitter on the left sidewall This is part of the sensor system that detects the laptop or other asset inside the drawer TOOLS Drawer Key 2 Phillips screwdriver Remove drawer see above Park the wiring arm on the left sidewall behind the emitter assembly Remove the retaining screw Push the emitter assembly rearward 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 82 Tracewell Systems Slide the emitter assembly rearward until the front face contacts the strengthening bend in the cabinet sidewall then upward to remove Note that the right face of the assembly is behind a tab in the left side sheet metal The assembly is held in place by a spring tab and hook on bracket ule Remove the wire harness connector The connector locking tab can be depressed through the large round hole in the bracket Attach the wire harness to the new assembly O Place the assembly against the left side of the cabinet and slide it downward behind the short tab The
61. input address that are disabled or are otherwise not configured At the bottom is data for the current users who have laptops as managed by the service The second tab on the SecureLaptop Service Monitor client program shows user history for all users who have successfully retrieved and returned a laptop using the service This data comes from the PSGSecureLaptopUserHistory table in the Velocity database 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 37 Tracewell Systems Secure Laptop Chem Laptop Users User History trarasetcn Heta WO I ot li 306 td 11 11 55 4M TIL See 11 16 AH Ve L NE wo m ODLDTMS erates ISSNA TOS ASAM MST MAM 7 a 7 deca Curranghan Vn 8 cr CI 3 ZNE rra fr LOM EH 3 43 14 FE TVE 3 49 z PM B a l 1 Fizrk mah Vn 8 0n CI 03 2 304 3 diei 30 irat PEC TOL 45 45 AM TOS S00 111 15 4 AH 2 a 4 John Dia VS p cn cr OH ENE 3 dari har E ari LOU TEZZOCHI 10145 15 AM TIU ESAE 11 51 St a 5 n l 5 Jude Eee VS Dn zn cr Od SITE 1 Fear 59 rane LOPES 10648 13 AM TOES 1z4255 PH 7 IE T i Ba i y gi 0n 0an Ti 305 1 Fear 47 ia IMEA 10H AM TOTES 12 21 PH T r l 3 Bde Boh WAS 00 O01 o SZ O rien IWS Y EH FM TLI AA 2 EPM ni Fr 1 Find Siva SEIT TRI Cr 001 00 i O rubei II SENO 857 PM VVO AE ZPM z z I 1 Fink sive WAS En icr O1 3 ZNI rate IAS z 55 45 PI TILI ZE 28 J 2 Z NE Fiark Smh wen dn fn Ona
62. lash Red Green Can last up to 2 minutes after power on Flash Red Amber Green Fault condition This pattern indicates that the Drawer Module has lost communication with the system controller for at least 5 minutes lt CD drive gt Velocity Unsupported snib2config exe 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 70 Tracewell Systems Replacement Part Numbers All Cabinets Fan Filter Media 015 2364 000 0P Fan Assembly 163 0071 000 0C Emitter Assembly 163 0255 000 0C Drawer 163 0041 000 0C Swivel Caster with Lock 015 2063 000 0P Swivel Caster 015 2065 000 0P Gen 2 Cabinet p n Electronics Bay Drawer Module 510 1230 F50 00 Rev 0 163 0008 000 0C Rev 0 163 0044 000 0C Rev C 510 1230 F50 00 Rev A 510 1233 F00 00 Rev 0 510 1233 F00 00 Rev A Gen 2 5 Cabinet p n Electronics Bay Drawer Module 510 1230 F50 00 Rev B 163 0008 000 0C Rev B 163 0044 000 0C Rev G 510 1230 F50 00 Rev C 510 1233 F00 00 Rev B 510 1233 F00 00 Rev C 563 0111 F00 00 Rev 0 563 0111 F00 00 Rev A 563 0104 F00 00 Rev 0 563 0104 F00 00 Rev A 563 0104 F20 00 Rev 0 563 0104 F20 00 Rev A 563 0104 F21 00 Rev 0 563 0104 F21 00 Rev A 563 0104 F22 00 Rev 0 563 0104 F22 00 Rev A 563 5001 F00 00 Rev 0 563 5001 F00 00 Rev A 563 5001 F20 00 Rev A 563 5001 F20 00 Rev B 563 5001 F25 00 Rev A 563 5001 F25 00 Rev B Special Cabinet p n Electroni
63. lment reader Create a Velocity Credential Template e Configure Velocity 3 1 Secure Laptop Extension Verify the functionality of the solution e Add the Secure Laptop Reports to Velocity Task Details and Notes e Install Windows XP Professional or Windows Vista e Logon the workstation with the user Administrator or another that is a local Administrators group e If using Vista turn off the User Access Control for the current logon If this cannot be done run the install processes as Administrator e Get the password complexity rules from IT If desired install SOL Server 2005 o Refer to the Velocity Installation Guide for the appropriate version and edition of SOL Server Install Velocity 3 1 o Run Setup exe from the installation CD o Enter passwords do not accept the default Note the passwords they need to be entered later in the Secure Laptop configuration o For Vista add the local administrator as a SOL Server administrator per http msdn microsoft com en us library bb326612 aspx o Stop the Velocity services With Vista the Velocity Service Control Manager may be unable to control the services for administrator rights reasons and therefore Windows Computer Management must be used to manage the Velocity services o The Velocity CCTV can be disabled because no CCTV cameras are present Although minimal this will reduce the load on the system by not running unnecessary processes 567 Enterprise Drive Westerville Ohio 43081 1 80
64. m Masked Enabled LALAM 2 Megat 01 Drame input 1 AXNET 007 DOOR 001 071 5301 OPEN Yes Hi sj input 02 Drama Input 2 MAME T 007 QDCTI Or 1 ioe r Yes x J nest 03 Crowes input 3 ARNE T DOT DOC OTI 01 103 Yes x e ngs 04 Drawa Input 4 WANE T DOT DOOT DTI O1 3004 Ye x s irgu 05 Drawa Input 5 VH T 001 0001 001 01 H105 Ma x XJ rent 06 Drame Input 6 VAM T 001 0001 O01 71 23 06 x M ineat 07 Drawer input 7 VORNE T 0071 0001 G00 On oF rae i Open Cucut SJ input 09 Drawes input 8 WME T 00i 0001 000 01 2308 i Open Cacuit ij Input 09 Drewes input 3 AHNE T DOT 0001 01 01 308 Open Cucut if Mirget 10 Drawer Input 10 WME T DOTT DOOTI DR 1 3110 Open acut of rovt 11 Spare MONET 0071 CTI O01 111 Open Cici j Ireni 12 Spare VRNE T 007 O00 On 01 25 112 Open Cica Sj Megat 13 Spm WANE T O01 0007 QOIS OI 113 i Open Cecist Z novi 14 Space VORNE T DOTT 007 001 01 5114 Open Cacus If Velocity and the controller are not communicating then all those field values will be blank since Velocity can t tell their status S Velocity Status Viewer Ej Fite Console Window Add ins Help Aon BE Events X Enrollment HE Graphics COM Video Explorer ZE Reports il Status mu PT CI eM m sd Masked ia Status Group Status Groupe Eoriretier 1 ri E j input 01 Dewe inp VANE T UT 000 001 071 307 j Minput 02 Drawer inp WAHET O01 0001 000 11 2302 input 03 Drawer inp WXNET O01 0001 00
65. n slide it forward so the spring tab on the assembly engages the vertical tab on the cabinet Replace the screw and tighten it to hold the assembly in the forward position Do not over tighten 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 83 E Tracewell Systems ELECTRONICS BAY The Electronics Bay contains the system power supply and most of the control electronics Items in the Electronics Bay are not replaceable individually Everything is mounted on a single shelf that is replaced as a whole TOOLS Drawer Key 2 Phillips screwdriver Small wire cutters Remove power from cabinet Remove four screws from rear 2 Phillips bit Open drawer 1 with the drawer key Pull down on locking pin 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 84 Tracewell Systems ary ir Li IY s ai e zi mmm mrs E wi une 1 La E 1 Pull Electronics Bay out about 4 Remove six connectors from left side of Hirsch Interface Board Remove one LAN cable from right side of Remove two data cables from right side top board of Interface Board 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 85 Tracewell Systems Remove AC line cord from power supply 567 Enterprise Drive Wes
66. nfiguration program There is a third event type that is processed from Velocity but is not part of any laptop transaction the Controller Logged On event When this event is received for an M16 controller a sequence of commandsets are executed to turn on the cabinet s LED lights The main flow of logic that occurs when the service is running is that it sits in a loop waiting indefinitely for each new Velocity event to arrive Control Grant Input State Change When it does each event gets processed seguentially The first one must complete before the second one gets processed This is true across all cabinets being managed When an event comes in if that event is a Control Grant then Control Grant transaction for a specific credential is received for a controller being managed Credential s user is determined M2 CONTROLLERS ONLY if the current controller is an M2 a check is made for any open drawers If any are found the current transaction ends A check is made if there are any transactions still in process for the same controller that began less than 30 seconds ago If any are found the current transaction ends A check is made if there are any transactions still in process for the same controller these are ones that began 30 seconds or more in the past If any are found these transactions are ended These are transactions for users who presented their cards but either did not complete their laptop transaction or returned
67. nting Brackets 163 0057 156 03 hardware set Note Use existing screws from Figure 2 figure 8 install screws 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 12 C Tracewell Systems AC Power Connection With a 1 Phillips screwdriver remove the Lower Access Cover Connect external AC power to the terminal block figure 9 AC Terminal Block LAN Connection Connect the external network cable to the connector marked PORT SWITCH CAT 6 Replace the Lower Access Cover figure 10 Network Connection not visible 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 13 Tracewell Systems Network Switch For some models the network switch is provided and installed by the user To install a network switch turn the Switch Key counterclockwise Turn the clasp 1 2 turn counterclockwise and release Lift up and remove the switch cover Position the switch as shown and secure it to the mounting brackets with screws Attach all Ethernet cables Each cable has a wire marker with the assigned port number Attach the AC power line cord Replace the switch cover turn the clasp 1 2 turn clockwise to secure the cover and turn the key clockwise to remove it and lock the cover in place figure 11 The cabinet is now ready for operation 567 Enterprise
68. o the card reader as shown The gold contact area goes into the reader first 2 Wait until the keypad icon lights 3 Enter your Personal Identification Number PIN then press Ent Remove your card 4 Notice which drawer LED is flashing green Open the drawer remove the power and Ethernet cables remove the device make syre the AC power adapter and Ethernet cable are behind the line as indicated and close the drawer Check In An Asset 1 Insert your CAC into the card reader 2 Wait until the keypad icon lights 3 Enter your PIN then press Ent Remove your card 4 Notice which drawer LED is flashing red Open the drawer replace the device in the are marked by the labels connect the power and Ethernet cables and close the drawer 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 17 E Tracewell Systems Velocity v3 1 Secure Laptop Installation Procedure 4 11 2011 Software version 3 1 9 4 Overview These procedures are for installing Velocity v3 1 using SOL Server 2005 Express with the Secure Laptop Extension ona standalone single user system The Velocity documentation at http www hirschelectronics com products services physical security access control software contains essential information for the installation and configuration of Velocity Velocity is the management software for access control and security operations Below is an
69. oft Message Queue MSMO server Core v1 MISMO Active Directory Domain services Integration MSMO HTTP Support v KASKA Triggers Eli Multicasting support EE MSMO DEOM Proxy NT Print Services Remate Differential Compression o Create a MS Message Queue X n Use Computer Management Services and Application Message Queueing to create a new queue n Create a private queue for standalone installation and a public queue when using domain accounts Name it SecureLaptop n Modify the security for the queue e After creating the queue select the queue right click and select properties Assign the appropriate privileges to a User or Group Full Control to Everyone works fine o Enable Install the Velocity MS Message Queue Writer n Add Ins Server Extensions n Enable the Message Queue Writer and click OK The Message Queue Writer should be installed but not enabled There should be no need to click the Install button n Restart the Extension Service as instructed o Add a Velocity MSMQ Writer X n Administration Interfaces Message Queue Writer n Double click on Add New Message Queue Writer n Onthe first use enter the feature activation key returned from the registering with Hirsch Electronics n Enter the name SecureLaptop 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 23 Tracewell Systems E Message Queue Writer
70. ol Grant event is compared to the current date time from the PC clock If the interval in seconds is greater than the Laptop Return Timer value then the laptop return timer has expired The Finish Pending Laptop Return process checks to make sure the laptop is present by querying Velocity for the laptop s Expansion Input state If the laptop is present the transaction gets saved as a successful laptop return the laptop user get saved to user history and the laptop return date gets saved Otherwise the transaction ends as a failed laptop transaction For all other transactions that are not Return Laptop transactions The date time stamp when the transaction data was first created at the time the relay was fired in the Control Grant event is compared to the current date time from the PC clock If the interval in seconds is greater than the Relay Timeout value then the transaction has timed out The transaction ends as a failed laptop transaction Sample Use Cases The following describes the sequence of events as they occur when a user who does not have a laptop assigned to them removes one from an ETool cabinet being managed by the SecureLaptop service Successful flow of events 1 User presents their card at the reader and successfully authenticates This triggers a control grant event in Velocity 2 The service recognizes this as a user who does not have a laptop and triggers the relay to open the drawer for the nex
71. om Pg 49 Tracewell Systems Event Viewer F 7 The Event Viewer window shows all internal and external Velocity events For example when a new person is enrolled in system the Event Viewer shows the credential downloads to the cabinets When someone uses a CAC to access a drawer the Event Viewer shows the card reader transaction access granted or denied which drawer is unlocked etc The Event Viewer window usually is positioned across the bottom of the screen Administration F2 The Administration window is used to create and configure new cabinets within Velocity as they are added to the net work re establish communications after a network or power outage and manually override certain drawer functions for special circumstances or during troubleshooting In the left pane is a standard Windows tree Each entry can be expanded to access detail items below it The first two items under Velocity Configuration are Person Templates and Credential Templates Enrollment Manager is used to add manage and delete users Once the user is created the user must have one or more credentials to access the cabinets Users and credentials can be created individually but templates make enrollment easier and more reliable for groups of users with identical requirements Because templates can affect many or all users they are managed under Administration There can be many credential templates day shift supervisor specific groups of cabinets
72. on the right side of the board Press the small tab to release it and pull the connector out of the socket Use a wire tie to secure the cable with the connector not touching the board 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 88 Tracewell Systems Keypad TOOLS 1 Phillips screwdriver Small flat blade screwdriver The keypad is attached to a mounting plate with two hooks along the top edge and a recessed setscrew in the center of the curved bottom side Remove the power connector the same Way 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 89 Tracewell Systems Remove the setscrew from the bottom of the keypad with a 1 Phillips bit Pull out the bottom of the keypad part way then lift it up off of the mounting plate To install a replacement reverse these steps 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 90 SNIB2 Inside the front panel of the electronics Bay is a two board stack The SNIB2 network card is the upper board TOOLS 1 Phillips screwdriver Small wire cutters Wire ties Unplug the network cable from the right side connector Unplug the small connector in the wire harness to the COMM RESET switch Cut all wire
73. ontrollers must be powered and connected to the same network as the Velocity server e Add a XNET Port e Administration DIGI TRAC Configuration Select XNET in the left pane and Add Port in the right pane Name it Secure Laptop Port Select XNET and TCP IP Run ipconfig from a command window to get the local ID address Select XNET and add a Port Name it Secure Laptop Port Select the Search button to find the controller Once found double click on the SNIB2 to change the SNIB2 settings e If not detected used the snib2config exe tool in Program Files Hirsch Electronics WelocityNUnsupported to configure the SNIB2 The IP address and subnet mask should be set to allow the Velocity DIGI TRAC service to communicate with the SNIB2 e Add an Xbox e Select Secure Laptop Port in the left pane and Add XBox in the right pane Name it Secure Laptop Xbox The defaults are fine e Add the controller e Select Secure Laptop XBox in the left pane and Import Controller in the right pane 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 25 Tracewell Systems A wizard will guide you through the import process Browse and select the xml file from the folder Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Installation Files For the M16 version of the cabinet use the M16 Velocity 3 1 Secure Laptop Controller Export xml file for the import
74. op Status m Velocity ADO 09 O01 00 2 20 10 7 2 2008 4 55 06 PM E gi Dri Ori gri Ort ae Laptop it prereni Iwg iA 1 i 3 vun 07 01 000 On 390g Laptop iz prereni TO 18 2008 11 51 MAM 2 i 4 VAD OF 0 DORT rt 2104 Laptop iz precem 10H12 20045822PM 3 i5 r ori On Dort Ort 2305 Laptop rr peetent TO e ax 122551PM 4 i5 VTL DT O1 DOT D 2106 Laptop ir present 10 15 2008 124355 FM 5 i wagi Ord Ord DOR rt 3307 Input for thir loptop s DISABLED A wig 01 O00 On 2208 XIrgut fec thet laptop m DISABLED das VAT C D DORT Ct 908 XIrput for this laptop iz DISABLED i 10 M L0 01 oe Ort ITO Irena Boe res laptop ck DISABLED Au ADT 07 01 DOT 0 2211 Wirga for thes laptop it DISABLED 4h12 Vn 01 000 005312 rent For this laptop iz DISABLED db 13 vu 00 01 00 00 2213 Irena fee thet laptop se DISABLED FA VAL 0709 DOT 0 514 input for this laptop ia DISABLED i 15 vun Oi Ort Or OI 5315 Ingak Foe Her laptop haz an OFEN CIRCUIT ZA 16 vum o1 001 01 2 16 Hrga for this laptop haz an OPEM CIRCUIT con Adds anion 3 Billy Bob i SAO 0 0 007 01 101 5h 10 15 2003 10 44 41 A dapi S hours 4D At the top is the Laptop Status in Velocity data This shows the hardware status of the expansion inputs as obtained from Velocity This data should always match what you see if you open up the Status Viewer screen in the Velocity client application The service will ignore expansion
75. overview of the Velocity components that are applicable to the Velocity Secure Laptop Solution vae Ws anda pe varies rur lon X 0 9 di i zmurmizxpuopi3mnim HIIPXHL EFC himi za The physical components are the Velocity workstation and the Tracewell E Tool CAC enabled cabinet The workstation and the cabinet communicate over an Ethernet network All communication between the workstation and the controller uses AES Rijndael encryption The cabinet manages laptops that contain the Electronics Technical Interactive Manuals ETIM The data flow process to successfully checkout a laptop is as follows 1 Prior to accessing the E Tool cabinet each Common Access Card CAC must be registered into the Velocity access control system The EDIPI on the CAC is used to generate a code that is sent to the controller board located inside the cabinet The EDIPI number and other CAC information is never to the controller 2 Atechnician with a CAC inserts their card to the reader on the E Tool cabinet The technical enters their PIN for authentication 4 The EDIPI number is read from the card converted to a code and sent to the controller inside the cabinet No other information other than the EDIPI number is read from the card by the reader on the cabinet me 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 18 E Tracewell Systems 5 The cabine
76. pt to trigger an expansion relay The cause may be the network bad patch cable unplugged patch cable broken encryption one or more of the Velocity services are stopped especially the DIGI TRAC service etc Minimally the Velocity workstation should be able to ping the IP address of the cabinet 3 The CAC is not read successfully a The card may be damaged The card holder may have entered the incorrect PIN The issue might be with the cabinet b The cardholder may be entering their PIN before the reader is ready After inserting the CAC wait for the keypad indicator to light up before entering their PIN 4 The CAC read results in Control Denied The person and card might not be enrolled in Velocity A credential may exist for the card but the credential function might not exist The function may exist but the trigger relay may not exist for the particular controller The EDIPI number could also be incorrect 5 The card read results in Control Granted but a drawer is not unlocked a Review the SecureLaptop log files These files will be have detailed processing information when Velocity and the Velocity SecureLaptop Extension are running properly b Since the event successfully reached Velocity the subsequent step is for Velocity to write the event to the MS Message Queue Stop the Velocity SercureLaptop Service while keeping the other Velocity services running The events should be written to the MS Message Queue Check the queue to see if
77. rch IF Port 10001 Max retry attempts m I D s infinite retries Advanced W Enable this Fart A port was changed event message will appear in the Event Viewer Then the Controller Online event will appear 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 44 Tracewell Systems lici i hie MNE LH Hi zi HE Be cene nde Add Ins Be Sx aes pose BH Een Ya Erobrent JE Gace DM Ao Erker Gores K sane Been a PH ED Y S m Erb roup A rei F oir a NN if Hau Trma Evari Type Evani D Bb ceno 14 c eco R Or oro CE Deenkosi Monk vem tet PM The Controller Online event will be followed by several other controller events The Logged on to Controller event indicates the controller is ready for use Em Eli BH Be peoe Mindce ikke Heb as axes Mess ME Even Q inure HE Gaphe Gai brie diRepots ID sane See a 0 ED Gi m Eads Garage A eat Pod i B vee Awe 14 ee DER D DE Doenkekb Mon VENO 70 FM Resetting the SNIB2 IP Address The IP address of the SNIB2 device resets to a default value when the cabinet is powered off for an extended number of days The IP address will also reset if the SNIB2 is disconnected from the controller board for more than 5 minutes 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www trace
78. received for the relay that was triggered 2 When the Relay Timeout period expires or when another user successfully presents their card this laptop transaction fails as an unsuccessful Get Laptop transaction and the user is not assigned the laptop The following describes the sequence of events as they occur when a user who has a laptop assigned to them replaces it to an ETool cabinet being managed by the SecureLaptop service Successful flow of events 1 User presents their card at the reader and successfully authenticates This triggers a control grant event in Velocity 2 The service recognizes this as a user who has a laptop and triggers the relay to open the drawer for the same laptop 3 Useropens the drawer 4 Theopen drawer blocks the laptop sensor which triggers the laptop input state change event This event is ignored by the service because it uses a Return Laptop Timer to determine when the laptop has been replaced 5 User replaces the laptop in the drawer 6 User closes the drawer No more input state change events occur because the sensor was blocked as soon as the drawer was opened 7 When the Return Laptop Timer expires or when another user presents their card the service does the Finish Pending Laptop Return process it queries Velocity to get the laptop state Since the laptop is present this transaction completes as a successful laptop return and the laptop is no longer assigned to the user Alterna
79. references n Select a UDF other than EDIPI as the UDF to parse the name e Create a Velocity Credential Template o Administrator Velocity Configuration Credential Templates o Add a template named Secure Laptop with the following on the General tab n IDF 2 Card n Card Type Octal Passthru n Card Data Select the UDF button 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 30 Tracewell Systems X e Check the checkbox for DoD EDIPI o Select the Credential Functions tab n Add a function for Relay Trigger e Select the controller e Select SCZ62 e Click Add o Click OK and OK to save the template e Configure Velocity 3 1 Secure Laptop Extension o Do not use Start All Programs Velocity 3 1 Secure Laptop Configuration because it cannot be ran as Administrator In Windows Explorer run the configuration program as Administrator o Refer to the Velocity 3 1 Secure Laptop Extension section The SOL Server Name includes the instance name if not the default instance The format is machine namelinstance name Use the regedit command to view the value in HKEY LOCAL MACHINELSOFTWARE HirschElectronics Velocity Database lServerName o The database name is Velocity o The App Role is Velocity Users o Enter the same password that was noted when installing Velocity The Velocity Users App Role password can be reset using the Microsoft S
80. roup Status Group ETN e 2 um AB Active Alanna 0 M Ack Alame 0 RE OlfNoemat 6 Ci Dorricad Monitor Threat Levet Level 471472011 When you first open this screen no status groups will be selected Select the status group that shows all your controller expansion inputs If everything is set up correctly and Velocity is communicating with the controllers then you ll see info under the Status 1TALRM and 2ROE fields for each address 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 59 Tracewell Systems EE Velocity tatu tus Viewer File Console Window Add in Help Alarm NN Event G Enrolment Graphics CON video Explorer dj Reports M Satu zg ra E S S Ca el Ga Masked S3 Status Group Status Group Cortroler 1 eg o Z eeu 01 Drame Input 1 AKXNET 007 0001 001012401 Z Hinges 02 Draw Input 2 MAME T DH 0000 Ori ti ZIJE Sj Hinges 03 Drame input 3 WANE T DOT DOCTI DOT 01 103 sli Input 04 Drawa Input 4 WANE T DOT DOCTI CTI CRT 3404 eJ Irena 05 Drawa input 5 MOON T 001 0001 3n O1 2106 rent 06 Draven Input 6 VERET O01 0001 000 CI 23066 SB Hinge 07 Graves input 7 MAME T 0M 0000 CIR tn 2307 y input 09 Dryw input 8 ARNET O0 0001 goi gi 23088 if noni 09 Drewes Input S VOCE T DOT DOCE DOT 071 21068 ef Input 10 Draw input 10 VANE T DOT DOGTT DERE C1 3110 i Ireni 11 Spare VON T D GOL 5n 6 xm Aj rovi 12 Space
81. s 11 2110 Drawer 10 JOJ Dieser 3 2108 Diaward MIO D reser 7 2106 Diawar S104 D aaa 4 7105 DiawarS XInpal 01 Dramerirpu 1 7103 Diamar 3 S102 D reser 2 2101 Drawer 1 Usecld Name Corkolej Name Laptop Addrecs WANE TOD 007 00 Ut 23 En SNE T O07 0001 0071 01901 WANE T 00 0007 00 OU AM SME T 007 601 0071 01910 WNE T 00 onn cn MAM SSME T OCrt 001 0071 01 901 ANE T 00 0007 00 MAM SME T QCr1 001 C71 01901 WANE T 00 1001 00 MAM SWE T 007 0001 001 01 90 WANE T 00 Ont cn Ut AM WME T 007 0001 00 01901 WANE T 00 000 00 0124 C SME T O071 0001 00 01 910 WANE T 00 0007 00 MAM WME T 007 0001 007 012905 WANE T 00 0001 00 01 C WME TOOL 0301 00 01 03 WNE T 00 0001 00 MAM SME T 00 0001 00 012016 WNE T 00 00 00 014015 WSNE T 001 0901 001 01 gt 114 4 WNE T 00 0001 00 01413 SME T O07 0001 007 01 912 WANE T 00 0001 00 O1 25 17 SME T QCr1 01 0071 011 2 2 10 WANE T 00 onn ac 014309 WME T 007 001 0071 0122 C8 WNE T 00 0007 00 014 07 WSNE T QCr1 001 0071 01906 ME T 00 00 00 014 Oe WWAMET 007 001 0071 01 906 WNE T 00 002 00 Ut 23 En WME T QCr1 01 C71 01 903 WANE T 00 and acm 014 C2 SME T 001 0301 001 01 gt 101 OU mnutes O minutes 1 day 1 bow 55 min O minutes 7 day d hours 25 mi JO minutes O mnutes O minutes O mnutes 1 minute 22 hours 51 mnuter O minutes O mmes 1 minute O mrutes 1 minute 1 mne O mnutes O minutes 1 mpe O minutes O mnukes O min
82. s XP Professional or Windows Vista e Logon the workstation with the user Administrator or another that is in the local Administrator group e X If using Vista attempt turn off the User Access Control for the current logon e X Obtain the password complexity rules from sites IT group e MIf desired install SOL Server 2005 e M Install Velocity 3 1 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 19 Tracewell Systems Create the Velocity product activation key reguest file Create and email the Velocity Message Oueue Writer feature activation key reguest e Run the Velocity 3 1 Secure Laptop Extension setup Create and email the activation act file to license the Velocity 3 1 Secure Laptop Extension from Hirsch Profes sional Services Group Backup the Velocity database Turn off the firewall Verify the IP address of the Velocity server is appropriate for the network and the SNIB2 Setup the Message Oueue Import the predefined controller to Velocity Establish communication between the cabinet controller and the Velocity server Download the configuration to the controller Verify the SNIB2 firmware Xbox properties is the current revision Create the Velocity Command Sets Change the Velocity Service Settings using the Velocity Service Control Manager o Enable the Velocity Web Server Activate the Secure Laptop license e Connect and configure the enrol
83. s locks on chassis slides Install drawer on slides Remove drawer Hold wiring arm against rear panel using finger holes Caution AC power present 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 77 E Tracewell Systems Insert four screws with washers Push drawer all the way in Open with key and install contents 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 78 C Tracewell Systems DRAWER MODULE TOOLS 2 Phillips screwdriver Medium flat blade screwdriver Small wire cutters Hot swap See proceeding Drawer Removal instructions Hook wiring arm on holder on left inside wall of the cabinet Loosen drawer module retaining screw Push module rearwards 1 Phillips bit 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 79 Tracewell Systems Pull module out Note DIP switch settings Connect two data cables and one sensor emitter cable Set DIP switches on replacement module Install module so it sits flat against the right side wall 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 80 E Tracewell Systems Pull Module forward until it is up against the cabinet front rail Tig
84. s not ended This transaction will remain in process until it gets ended by a subsequent Velocity event or the transaction times out When the event that comes in is an Input State Change then Input State Change event for a laptop Expansion Input is received for a controller being managed All laptop transactions still in process are checked to see if any are for the same laptop Expansion Input address as the address who s state change event just occurred If not the event is logged as not corresponding to any current laptop transaction and the event is finished being processed If the matching laptop transaction is a Laptop Return if it s for an M16 controller then appropriate info is logged the transaction remains open because the laptop return timer is used to determine the end of the transaction and the event is finished being processed If the current state change is for a Get Laptop transaction M16 CONTROLLERS If the laptop state as reported by the input state change event indicates that the laptop is not present the laptop has been successfully removed The laptop gets assigned to the current user in the PSGSecure LaptopUsers table Otherwise this transaction ends as a failed laptop transaction M2 CONTROLLERS The drawer and laptop states are retrieved from the input state change data If the drawer is not closed as reported by the input state change event then this transaction remains open If the drawer is closed the
85. t available laptop 3 User opens the drawer 4 User removes the laptop from the drawer At this point the service has not detected the laptop s removal because the open drawer is blocking the sensor 5 User closes the drawer 6 The service receives the state change event that indicates the laptop is no longer in the drawer since the sensor is no longer blocked by the drawer The laptop is assigned to the user and the user has successfully removed their laptop 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 55 Tracewell Systems Alternative flow 3 1 User never opens the drawer 1 No state change event is ever received for the relay that was triggered 2 When the Relay Timeout period expires or when another user successfully presents their card this laptop transaction fails as an unsuccessful Get Laptop transaction and the user is not assigned the laptop Alternative flow 4 1 User opens and closes the drawer without removing the laptop 1 No state change event is ever received for the relay that was triggered 2 When the Relay Timeout period expires or when another user successfully 3 presents their card this laptop transaction fails as an unsuccessful Get Laptop transaction and the user is not assigned the laptop Alternative flow 4 2 User opens the drawer and keeps it open 1 No state change event is ever
86. t controller sends an event message to the Velocity workstation with the successfully read information The DIGI TRAC service component of Velocity communicates with the cabinet controller 6 Velocity receives the event and displays it on the Velocity Event Viewer and the Message Oueue Writer component writes the event to a MS Message Oueue 7 The Secure Laptop Extension reads the event from the MS Message Queue 8 The Secure Laptop Extension decides which cabinet drawer to unlock and sends XML to the XML RPC Web Server 9 The web server sends a command to the cabinet to unlock the specific drawer again via the DIGI TRAC service The drawer LED blinks indicating which drawer is unlocked 10 The CAC technician opens the drawer removes the laptop and closes the drawer 11 Another event is sent back to Velocity via the DIGI TRAC service Velocity again writes it to the gueue and the Secure Laptop service consumes it and records the checkout The laptop return process is similar The CAC is already registered into the Velocity A technician with a CAC inserts their card to the reader on the E Tool cabinet The technical enters their PIN for authentication The EDIPI number is read from the card converted to a code and sent to the controller inside the cabinet No other information other than the EDIPI number is read from the card by the reader on the cabinet 5 The cabinet controller sends an event message to the Velocity workstation wit
87. tabase e Run the SecureLaptop Service Configuration utility that should now appear in your programs menu This is the screen you use to configure how the service connects to the Velocity database and Message Queue Writer This is a sample screenshot of the screen with all required info on a test machine 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 34 Tracewell Systems ad secureLaptop Contig SQL Server Connection SQL Server Mame Database Name App Hale Apo Role Password Repeat Password MSMO Connection MSMO Name AML APC Connection Velocity Server Name FREE seclaptop vista hirsch Velocity SSA NMN SM seclaptop vista securela seclaptop vista Velocity Operator M ame tebohon Operator Password ee Repeat Fassword 8 een Velocity Domain Hirsch Part anag Other Configuration Relay Timeout secs Bn Laptop Return Timer secs T Recharge Time mins O Max Lag File Size MB 1 Max Backup Log Files to Keep 1 LH Database T ables The configuration fields are SQL Server Name The name of Velocity s SQL Server instance Database Name The name of the Velocity database App Role The name of the Velocity application role Velocity Users App Role Password The application role password entered during Velocity installation MSMQ Name The name of th
88. te button to complete the application activation process Deactivation To remove your applicatian License please provide the Software and Product ID to deactivate and click on the deactivate button software ID Product ID o Click Generate to generate an activation file for Software ID 10015 o Email the activation file to Hirsch Professional Services Group PSG o Hirsch PSG will create and return a license file e Backup the Velocity database MS SOL Server Management Studio can be used to create a backup of the database e Turn off the firewall e Determine the IP addresses of the Velocity stand alone workstation server and the SNIB2 e Setup the Message Queue o If not present add the Windows component MS Message Queue Use the Control Panel Programs and Features turn Windows features on or off option to add the MSMO This actually may take several minutes as stated and require restarting Windows 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 22 Tracewell Systems 3 Windows Features gt mw Turn Windows features on or off e To turn a feature an select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned an El Indexing service m Internet Information Services m Microsoft MET Framework 3 0 E NT Microsott Message Queue MSMOJ Server E v Micros
89. template Verify the credential was downloaded successfully to the controller o Have card holder use their card at the cabinet In Windows Computer Management MSMQ Private Queues SecureLaptop verify the messages are being written to the queue 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 31 Tracewell Systems o If necessary use the XML RPC Test Tool to confirm the XML RPC functionality and compare the Test Tool values to the Secure Laptop Configuration settings o From Start All Programs Velocity 3 1 Secure Laptop select the Monitor application o Refer to the Velocity 3 1 Secure Laptop Extension section e Add the Secure Laptop Extension Reports to Velocity o Add a printer to the Velocity server n n Velocity select the menu option Console Preferences and then the Printers tab Select a printer as the Report printer Microsoft XPS Document Writer is acceptable o Create the views and function X n The SOL is in zip file in C Program Files Hirsch Electronics Velocity 3 1 SecureLaptop Extension Service InstallationFiles ViewsAndReports zip The file name is Create PSGSecureLaptop Function and Views sql o Check the permissions on views n Select each view right click and select Properties Modify the permission for Velocity Users app role to match the other views o Add reports n Copy the rpt files to Program
90. terville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 86 Tracewell Systems Cut wire ties on AC line cord Cut wire ties on LAN and data cables Cut wire ties on left side wire harnesses Remove shelf from front of cabinet To reinstall reverse these steps replacing all cut wire ties 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 87 Tracewell Systems ELECTRONIC ASSEMBLIES The Electronics Bay has four assemblies that can be replaced in the field the Keypad PAC Terminal the SNIB2 network interface card or NIC the Interface Board and the system power supply Also there is an audible alarm that can be disconnected if desired For the keypad the two circuit boards and the alarm the Electronics Bay does nothave to be removed completely from the cabinet To replace the system power supply the Electronics Bay must be completely removed Note All components in the Electronics Bay are sensitive to ESD A grounding strap must be worn at all times The strap can be clipped to any unpainted metal structure within the Bay Audible Alarm TOOLS Drawer Key 1 and 2 Phillips screwdriver Small wire cutters wire ties Remove power from cabinet Open the Electronics Bay as described above The Interface Board is the lower board on the stack Locate the Alarm Input connector
91. tive flow 3 1 User never opens the drawer 1 Nostate change event is ever received for the relay that was triggered 2 When the Relay Timeout period expires or when another user successfully presents their card the service does the Finish Pending Laptop Return process it queries Velocity to get the laptop state 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 56 Tracewell Systems Since the laptop is not present the transaction fails as an unsuccessful laptop return and the user is still as signed their laptop Alternative flow 3 2 User opens and closes the drawer without removing the laptop 1 The open drawer blocks the laptop sensor which triggers the laptop input state change event This event is ignored by the service because it uses a Return Laptop Timer to determine when the laptop has been replaced 2 When the Relay Timeout period expires or when another user successfully presents their card the service does the Finish Pending Laptop Return process it queries Velocity to get the laptop state Since the laptop is not present the transaction fails as an unsuccessful laptop return and the user is still assigned their laptop Alternative flow 3 3 User opens the drawer and keeps it open 1 The open drawer blocks the laptop sensor which triggers the laptop input state change event This event is ignored by the service bec
92. top is not present the transaction will remain open and laptop will remain checked out to the card holder Make sure this timeout is at least as long as all the relay timeouts that are set in Velocity for the SecureLaptop cabinet e Recharge Time The period of time in minutes that must elapse after a laptop gets returned before the service will make it available to be removed by the next user e Max Log File Size The service logs all activity it performs to a text log file in the same path as the service s executable file Set this value to 0 to have the service append to the log file indefinitely If this value is greater than 0 as soon as the log file size is greater than this value the service will start a new log file backing up the current file if configured or deleting it if not e Max Backup Log Files to Keep If the Max Log File Size is set when a new file gets created the previous files get saved up to the number indicated by this value e Click on the Database Tables button to create the tables used by the Secure Laptop Extension Running SecureLaptop After entering the configuration information for your system you should be able to run the service from the services control panel applet When the service runs it waits indefinitely for messages to come in from the Velocity Message Queue Writer The service defines a new laptop transaction each time it receives a 2034 Control Trigger Granted event There are currently t
93. ts 10 drawer main cabinet and 6 drawer sidecar must have an independent AC power source Under some conditions the combined 16 drawer power reguirement can exceed the capability of a single 20A service Network Connection Each Mobile Manager cabinet or combination requires a single Local Area Network connection The cabinet can accommodate a network switch in a 1U 19 rack mount chassis For a 16 drawer installation a 24 port network switch in the 10 drawer main cabinet services the 6 drawer sidecar through internal wiring Included Materials Each cabinet has a box in the bottom drawer and includes AC Line Cord depending on model 2 Ethernet Cable 1 per drawer Drawer Key Network Switch Compartment Key Hardware for Lower Brackets Hardware for Upper Bracket Straps Fan Filters 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 5 E Tracewell Systems Front View Electronics Bay Houses cabinet control electronics and power supply Network Switch Compartment Keypad amp Card Reader Reads a Common Access Card and user PIN to issue devices Drawer Lock Manual lock for emergency access to each drawer Rear View Network Switch Compartment Lock Comm Reset Switch Fan amp Fan Filter AC Input amp LAN Connection Pg 6 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 61
94. utes mrutes O minutes mnutes O minutes 1 mne 1 mite 1 mme 1 day 19 hours 25 7 mutes 1 day 18 hours 43 1 day 18 hours 43 O minutes 12 8210 0 4 2322 PM 1278 2010 11 18 17 AM 12 6 2010 11 43 02 4M 1273 2010 2 12 13 PM 12 2 2110 9 4214 AM 12 2 20103 11 51 AM 12 2 2110 9 0423 AM 12 2 2010 8 54 33 AM 12 2 2110 8 46 S57 AM 12 2 2010 3 38 50 AM 12 1 2110 3 4 amp 42 AM 11 32 2010 4 26 25 PM 1132 2010 416 44 PM 11233 2010 3 08 04 PM 11 13 2010 2 58 21 PM 14 13 2010 8 21 13 AM 11 13 2010 9 20 22 AM 1 13 2010 9 20 06 AM 71 13 2010 9 19 47 4M 11218 2010 3 18 35 AM 11 13 2010 41816 4M 11218 2010 3 18 03 AM 71 13 2010 916 52 4M 11 13 2010 3 16 30 AM 71 13 2010 8 16 13 4M 11 18 2010 3 14 55 AM 71 13 2010 414 34 4M 11 13 2010 3 14 18 AM 11 13 2010 9 12 55 4M 11 13 2010 3 12 26 AM 11 13 2010 8 12 30 4M 11 17 2010 1 20 41 PM 17121 2 2010 1 12 40 PM 11217 2010 1 03 23 PM 11 12 2010 1 08 00 PM 11 17 2010 1 00 00 PM 1278 22010 4 23 50 Ft 12 8 2010 11 18 33 AM 122722010 1 39 43 PM 12 3 2010 212 35 FM 122322010 208 59 Ph 12 2 2010 22 37 AM 12222010 808 51 AM 12 2 2010 6 55 D4 AM 12 2 2010 amp 47 19 AM 12 2 2010 E 40 C3 AM 12 2 2010 amp 38 20 AM 11 30 2010 4 35 42 PM 11 30 2010 4 17 06 PM 1143072010 3 03 23 PM 11 15 2010 2 53 38 PM 11 18 2010 9 22 23 AM 11 18 2010 9 22 03 AM 11 19 2010 9 21 41 AM 11 18 2010 9 20 45 AM 11 18 2010 9 13 14 AM 11 15 2010 9 19 27 AM 11 18 2010 9 13 58 AM 11 19 2
95. well com Pg 45 Tracewell Systems When this occurs the desired IP address must be set by an operator The correct IP address must be set prior to restoring the TCP IP connection and resetting the encryption keys Open the port properties window using the Configure Device option in the Velocity Status Viewer Click on the Search button EH Port Secure Laptop Port 01 01 01 Properties Ed General Network Type C Serial Part de TEP IP Iv MET 2 protocol Reset encryption IP address 192 158 241 241 Search IP Part K Dar Max retry attempts fo LU infinite retries Advanced OK Cancel v Enable this Port Velocity searches for all SNIB2s that have currently unassigned IP addresses All SNIB2s Velocity detects on its system are listed Double click the proper controller to set the IP address in the SNIB configuration window Selecting the controller and assigning the IP address in the port properties window will NOT change the IP address Most likely there will be only one controller The default IP address will be different than the desired address At initial deployment each cabinet controller must be assigned an IP address Searching IP Address Pot Mame Version 10 1 3010 Robert Loves D 5 98 00 195 168 30 92 Rick s Sooner E 192 168 241 241 10001 Secure LT 152 168 30 55 10001 Kurt 123 123 123 20 RMA HUE STA 192 168 30 62 10001 Kirn s screaming 192 168 30 75 10001 Jo
96. wo types of transactions that are supported Get Laptop and Return Laptop transactions When a Velocity user is granted access if they already have a laptop assigned to them which happens when a record for their user exists in the PSGSecureLaptopUsers table then the service starts a new Return Laptop transaction If not then a new Get Laptop transaction is started After the current transaction type is determined the service will fire the relay for the transaction so the user can either return or remove their laptop When a laptop is added or removed the service receives the corresponding state change event from the Velocity Message Queue Writer after which it completes the transaction Use the SecureLaptop Service Monitor client program to see status and transaction info for the service This client program is installed in the same folder as the service and must be run from that location because it loads the service s configuration information from that location There are three main screens to the client program The first shows information about the laptop expansion inputs as the service sees them in Velocity and the current SecureLaptop users that are being managed by the service 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 36 Tracewell Systems JE Secure Laptop Client Laptop Uners Use History Transaction History Lapt
97. zeph M8 192 168 50 19 10001 Pete Hoffman Help OF Cancel 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 46 Tracewell Systems The SNIB2 configuration window will appear Enter the desired IP address and click OK Clicking OK changes the IP address of the port device in the controller SHIB Configuration Settings M ame E ecure LT M etwork IP Address 132 168 241 241 Fort fi OO01 Help OF Cancel The new IP address will appear in the properties window Click OK Continue restoring the TCP IP connection and resetting the encryption keys Ed Port Secure Laptop Port 01 01 01 Properties Eg General Network Type C Serial Port e TCPAP Z NET 2 protocol Reset encryption IP address 132 158 241 241 Search IP Part 1 Dor Max retry attempts lo za 0 infinite retries Advanced W Enable this Fort 567 Enterprise Drive Westerville Ohio 43081 1 800 848 4525 Phone 614 846 6175 Fax 614 846 2903 www tracewell com Pg 47 Tracewell Systems ont Luna S NE IE mas E TE ET eme uA La p i 1 ie a E i L E 1 l q zo 3 i mio c E There are three pieces of software that combine to form the operational basis for E Tool Mobile Manager system Velocity including the Secure Laptop Extension Microsoft SQL Server and Secure Laptop Client

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