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MyPBX SOHO Administrator Guide En

1. 4 Max Call Duration 5 VoIP Settings OT EOOCTTTOTOTOTUTONTNVNTNTT NATO Qualify Enable SRTP Transport TLS DTMF Mode RFC2833 Register Remotely Save x Cancel Figure I 31 Open IP phone s configuration page input the registry information of extension 303 WWW yeastar com Page 200 MyPBX SOHO V4 V5 Administrator s Guide ee NC UN awe 2 Display Name Basic gt gt SIP service subscriber s name which will be used for Caller ID p display Register Status Registered Account Active On of vend irs Label 303 used for authentication Display Name 303 User Name User account provided by Register Name 303 VoIP service provider User Name 303 amp NAT Traversal eee Defines the STUN server will Password o be active or not SIP Server 192 168 4 142 Port qs TAS Proxy uire Enable Outbound Proxy Server Disabled f amp A special parameter just for Nortel server If you login to Outbound Proxy Server Pt Nortel server the value should be Transport TLS com nortelnetworks firewall Backup Outbound Proxy Server Port 2 SN NAT Traversal Disabled EPI Choose the codecs you want ba naan Figure I 32 Click Confirm to apply the changes then extension 303 is registered via
2. fl Extension Type Name Caller ID 300 SIP 300 300 y K 301 SIP 301 301 y E 302 SIP 302 302 y K 303 SIP 303 303 y 304 SIP 304 304 y K 305 SIP 305 305 y m Figure 6 1 www yeastar com Page 40 0 P 4 MARIAE MyPBX SOHO V4 V5 Administrator s Guide FXS Extensions b FXS Extensions Caller ID Figure 6 2 FXS There are two analog extensions in MyPBX SOHO V5 if S2 module is installed to modify the extension number please delete it first and then recreate it again 1 General Edit Extension 601 General Other Settings General Extension 601 Port 3 Name 601 Caller ID 601 Voicemail i Enable Voicemail g Voicemail Access PIN 0 601 Mail Setting Enable Send Voicemail Email Address B Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Flash Hook Flash Detection 1000 ms Group Pickup Group Call Duration Setting Max Call Duration 5 Figure 6 3 Extension The numbered extension e g 1234 that will be associated with this particular User Phone Port www yeastar com Page 41 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide The extension correspond port Name A character based name for this user e g Bob Jones Caller ID The Caller ID CID string will be used when this user calls another internal user 2 Voice
3. in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal to the count of the DID number Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The I will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Distinctive Ringtone MyPBX support mapping to custom ring tone files For example if you configure the distinctive ringing for custom ring tone to Family the ring tone will be played if the phone receives the incoming call Enable Callback www yeastar com Page 93 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide You can enable the callback function of this inbound route If you want to configure the call
4. General sharing Customize Local sharing and security gg Jo share this folder with other users of this computer i A only drag it to the Shared Documents folder To make this folder and its subfolders private so that only vau have access select the following check box Make this folder private Network sharing and security J To share this folder with both network users and other DEG users of this computer select the first check box below and type a share name Share this folder on the network Share name share Allow network users ta change my files Learn more about sharing and security Windows Firewall iz configured to allow this folder to be shared with other computers on the network View your Windows Firewall settings Figure B 1 Set up share Properties Step 2 Enter the new folder and create a new text file then rename this file to status txt This step is very important DO NOT forget to create the status txt file Step 3 Configure External storage settings on MyPBX to Figure B 2 www yeastar com Page 137 iB 4 Vassar MyPBX SOHO V4 V5 Administrator s Guide The External Storage feature is used to extend storage space Once configured the files voicemail call recording files COR files created before the configured days will be moved to the Net Disk Step 1 Create a Net Disk on a chosen computer Step 2 Input the Net Disk prope
5. kas i Recent Places Libraries E Documents RU Music E Pictures ej Subversion B Videns ad M File name ca Figure I 29 Click Save to upload then click Apply Changes E Certificate E3 Upload Certificate Trusted Certificate Expiration 192 168 471 Aug 25 02 20 46 2023 GMT PBX Certificate Issued To Expiration asterisk pem 192 168 4 142 Aug 25 00 51 20 2023 GMT Figure I 30 The certificates in MyPBX side are well uploaded 4 Register IP phone to MyPBX via TLS Before registering IP phone to MyPBX we need to create a SIP extension in MyPBX side in advance or edit the existing one In this example extension number is 303 We need to set TLS protocol in this page click save and Apply Changes on Web www yeastar com Page 199 0 P 4 Vonat MyPBX SOHO V4 V5 Administrator s Guide Edit Extension 303 General Other Settings General Type Extension Password 9 pincode30 Name B Caller ID amp 3 Voicemail Enable Voicemail e Voicemail Access PIN 20 Mail Setting e 4 Enable Send Voice mail t9 Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Group Pickup Group x Call Duration Setting
6. Figure H 3 13 3 6 2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack the system will limit the IP login within 10 minutes and notify the user Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Prompt default Note If there s an outbound number to notify the number should fit the dial pattern of the outbound route E mail Notification Settings WWW yeastar com Page 174 Yeastar E mail Notification Yes To alert yeastar com Subject WebLogin WEBLOGIN Phone Notification Settings Phone Notification Numbert Attempts MyPBX SOHO V4 V5 Administrator s Guide Yes EB 500 5503301 Ta B default Interval 5 Prompt Custom Prompts E mail Notification Settings E mail Notification Toa subject Yes I alertigyeastar com WebLogin pbx hostname S HOSTNAME login ip address S SOURCEIP login username USERNAME login occurred S DATETIME w Save 3 Cancel Figure H 3 14 4 International call limit 4 1 Limit call credit at provider side We can ask VoIP PSTN ISDN provider for help to limit the credit of international calls in advance then the hacker cannot dial international calls Each provider has its own policy You ca
7. T38 Max BitRate Set T38 Max BitRate 6 Advanced Settings www yeastar com Page 116 lo 4 Mentar MyPBX SOHO V4 V5 Administrator s Guide General NAT Codecs QOS T 38 Advanced Settings From Field From To Field INVITE 180 Ringing Remote Party ID L send L trust Allow Guest No Pedantic No Alwaysauthreject Yes OPTIONS Response 20009 No Session timers 9 Accept Session expires D 1800 S Session minse 90 S Session refresher Uas wx Save 3 amp Cancel Figure 6 64 From Field Where to get the caller ID in SIP packet To Field Where to get the DID in SIP packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Remote Party ID Whether to send Remote Party ID on SIP header or not Default no Allow Guest Whether to allow anonymous registration extension or not Default no This option is used to avoid some anonymous calls by hackers For more details about the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Pedantic Enable pedantic parameter Default no Alwaysauthreject If enabled when MyPBX rejects Register or Invite packets MyPBX always respond the packets using SIP404 NOT FOUND OPTIONS Response 200 If set to yes the response to an OPTIONS is always 200 OK Session timers Enable session timer mode default yes WWW yeastar com Page 117 0 e 49 Yeastar MyPB
8. PIN Set a PIN that must be entered in order to access this conference room e g 1234 Edit Conference Room 640 x Extension 640 AdminQ x PIN 20 V Save X Cancel Figure 6 45 Add Edit Conference Room www yeastar com Page 90 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 4 5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Inbound Routes Add Inbound Route 9 amp Delete the selected Route EJ Route Name DID Number Caller ID Number pstnin f K Figure 6 46 Inbound Route List There is a default inbound route for all the trunks and set IVR as the destination you can edit it or create a new one for your demands or you can delete multiple outbound routes at once as required When an incoming call arrives the system will first check fax detection then Holidays at last Business Days www yeastar com Page 91 J e 4 Vaskas MyPBX SOHO V4 V5 Administrator s Guide Edit Inbound Route pstnin General Route Name 9 pstnin DID Number Eo OE Extension Caller ID Number mE Distinctive Ringtone 9 Enable Callback Mo v Callback Settings Member Trunks 9 Available Trunks pstn1 FXO pstn2 FXO 192 168 5 145 SIP test SIP Business Days Office Hours default Office Hours Destination VR welcome Man affice Hours Destination IVR we
9. 2 If the strategy is Ring Sequentially it means the number of seconds to ring a single extension before moving onto the next one Ring Group Members An extension can be made a member of this ring group by moving it into the Selected box Destination If No Answer When all members on this group fail to answer the call system will handle the call according to the selected destination www yeastar com Page 85 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 4 3 Queues Call Queues give users e g call centers an efficient means to have their calls answered in the order they were received to deliver top tier customer service ee Add Queue Dial Queue number to log in or Queue number to log out the queue For example if the queue number is 680 then the agent can dial 680 to log in or 680 to log out No Queues Defined Figure 6 42 Call queues allow calls to be sequenced to one or more agents Notes 1 Dial Queue number to log in or Queue number to log out the queue For example if the queue number is 680 then agent can dial 680 to log in or 680 to log out 2 Follow me feature in extension page will not take effect when it s ringing as an agent of queue www yeastar com Page 86 t gt 4 Venter MyPBX SOHO V4 V5 Administrator s Guide Add Queue X Queue Name 680 Queue Number 680 Queue Password Queue Agent Timeout
10. 302 9501 DLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 26 45 302 302 302 9501 DLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 28 01 501 501 501 302 DID inbound trunk sps 192 168 4 141 192 168 4 141 Dial NULL 2013 08 28 22 28 24 302 302 302 9505 DLPN DialPlan302 192 168 4 141 Hangup NULL 2013 08 28 22 28 58 302 302 302 9501 DLPN DialPlan302 192 168 4 141 Hangup NULL 2013 08 28 22 29 56 302 302 302 9505 IDLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 30 05 302 302 302 9505 DLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 31 31 302 302 302 9505 IDLEN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 36 56 302 302 302 9501 DLPN_DialPlan302 192 168 4 141 Playbac NULL 2013 08 28 22 37 02 302 302 302 9501 DLPN DialPlan302 192 168 4 141 Playbac T NULL 2013 08 28 22 38 06 3027 302 302 9501 DLPN DialPlan302 192 168 4 141 Playbac NULL 2013 08 28 22 38 16 302 302 302 9501 IDLPN DialPlan302 192 168 4 141 Playbac NULL 2013 08 28 22 38 31 302 302 302 9505 DLPN DialPlan302 192 168 4 141 Playbac NULL 2013 08 28 22 39 01 302 302 302 9505 DLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 39 24 302 302 302 9505 DLPN DialPlan302 192 168 4 141 Playbac NULL 2013 08 28 22 40 35 302 302 302 9501 DLPN DialPlan302 192 168 4 141 Dial Figure H 3
11. Organize Open ES w Favorites EE Desktop Jg Downloads i Dropbox Tl Recent Places a Libraries E Documents a Music Pictures E Subversion BE Videos a RBS b Homegroup jE Computer amp Local Disk C 7 Share with Mame client libeay32 dll libssI32 dll E openssl m openssl server Burn Mew folder Date modified 2013 8 27 8 52 2013 8 27 8 52 2013 8 27 8 52 2013 8 7 10 17 2013 8 27 8 45 2013 8 6 20 16 2013 4 23 11 29 2013 4 23 11 29 2013 8 7 9 55 2013 4 23 11 29 2013 8 7 10 49 Type File folder RND File PEM File Windows Batch File Security Certificate Windows Batch File Application extens Application extens CONF File Application Windows Batch File 2 KB 1KB 1KB 1 398 KB 478 KB 4 KB 1 645 KB 1KB asterisk pem Date modified 2013 8 27 8 52 PEM File Size 1 94 KB Date created 2013 8 27 8 52 Figure I 10 asterisk pem the MyPBX s server certificate is generated successfully Note We can copy the asterisk pem ca crt to another folder before making the IP phone s certificate WWW yeastar com Page 187 MyPBX SOHO V4 V5 Administrator s Guide S k Certificate MyPBX certificate Search MyPBX certificate B P File Edit View Tools Help Organize Include in library Share with Burn New folder Name Date modified Type EE Desktop _ asterisk pem 2013 8 27 8 52 PEM File d Downloads zal ca 2013 8 27 8 45 Security Certific
12. PIN list is a numeric field Letters and punctuation are not allowed in this field Fill in one PIN and if you end with enter for each PIN you could create multiple PINS 6 7 9 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other Settings gt Feature Codes screen This feature is supported by the following SIP phones Yealink s T28 T26 T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Note A paging group can have a maximum of 20 members Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer immediately in speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Basic Settings gt Feature Codes screen This feature is supported by the following SIP phones Yealink s T28 T26 T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Add Paging Group Number Members 630 300 SIP 301 SIP 302 SIP 303 SIP 304 SIP 305 S y A Figure 6 77 In this mode if you dial its nu
13. SOHO V4 V5 Administrators Guide Version 0 19 0 23 Yeastar Technology Co Ltd 0 2 rL Janda MyPBX SOHO V4 V5 Administrator s Guide Table of Contents L TREFOGUCTION iuisssaodesesadusazsuc cccnebsecevacntarrenebenrecaueeeeussdienunudenwedeonuueues 5 IT hOSUUITOS uicit senbadupURL EEE E E A A TT ATAT TT PER EN RENE 5 1 2 Hardware SDeciITicatloliSssszesessyas duasekoSesssu us ewe Devi ed rriren ini 6 2 9yStenm SEUD ssvesscusesss dau eps Eu PUE ESIMRUSES 8 ZA CONMECEON ire WING esseeesosacdsebesenise ORE IMRSPEU IE EPUEE EIE P E CHE RE RPELS NU reU 8 2 2 Connecting Ethernet Line eese 8 2 35 SUDDIVIDOUO POVSI 225 tepEDMEES FEEDER EEPEDHUDEUU REIR INa vxo Rid Ida Mad pF PIE IRR Man 8 3 Administrator LOg N s ss s 10 2c riim M 13 d VS S tatiosrauebiu ve skubed nt22 dui NI pur IPIE NISIRERREISIPTPINRSIM E PANT PRRA NE 13 S MM EXEO a US PP S M 13 2 1 2 IF SEabliS ceceerbruscencirucdondbrelruno EEEE OERE PRODr UE PIDE EEEREN ERE RUE IER 14 z Nic EorljD Tl 15 2 2 5 SUTIN TIO veenvertibutebr hate oU Ratte pr E DE UPUEUDERVPUCE bad dd E piget 15 Z2 TOON ON SEES dn REREREHEMEMESEIS REM REEFEERCEMEMENS RNU EMEN E EE Md RE ME SM EM PN UIN 15 Ecc eee E 16 5 1 Network Preferences eeeeeesssseeennnnnnnnmenenhhhn nn nah nnn aane anna n n nn 16 SENE bs ure cp Tr 16
14. User enter the old password and new password and click Save The system will then prompt you to re login using your new password After you enter the new password MyPBX will prompt the password strength It is recommended that you use numbers upper case letters and lower case letters to increase the security When you log in MyPBX using admin account you can enable user and cdr account also you can change their passwords Change Password Change Password User admin v Enter Old Password esessess Enter New Password eeeseesee eo Retype New Password eseesesesece User Setting Enable User Account No v Enable CDR Account No w Save Figure 5 26 User account User account is disabled by default and its default password is password When enabling user account for the first time MyPBX will ask you to change user password If you don t change it you can t enable user account To change the password select user in User enter the old password and new password and click Save The system will then prompt you to re login using your new password After you enter the new password MyPBX will prompt the password strength It is recommended that you use numbers upper case letters and lower case letters to increase the security www yeastar com Page 35 0 P 4 URN MyPBX SOHO V4 V5 Administrator s Gui
15. 0 P 4 AM MyPBX SOHO V4 V5 Administrator s Guide using third party software you need to set up this first For example username Harry password Harry123 User Name Harry Database IMICDR WlRecord m Save x Cancel Figure H 3 10 Save it and apply the changes Database Grant EN Grant Grant Users m Add Database CDR Record User Name Figure H 3 11 When logging in using other software we can check the CDR fil File Edit Favorites DB Table Objects Tools Powertools Window Help 6 TAEAE TT NARE G n ENN Query QueryBuilder SchemaDesigner Bj information schema Autocomplete Tab Next Item Ctrl Space gt List Matching Items Ctrl Enter gt List All Items Bg asteriskcdr BE Cdr FA Views FA Stored Procs gt Functions E B test FA Views FA Stored Procs gt Functions alll ES 1 Result o 2 Messages Sa 3 Table Data ES 4 Objects amp 5 History 2 B E RH show a iE 4 0 b so m datetime enia sre dst dcontext scrum T murn 2o13 o8 28 22 23 16 302 302 302 9501 DLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 24 28 302 302 302 9501 DLPN DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 24 40 302 302 302 8501 DLPN_DialPlan302 192 168 4 141 Dial NULL 2013 08 28 22 26 38 302 302
16. 6 2 1 Physical Trunk Multiple physical trunks are supported in MyPBX SOHO V5 like BRI PSTN Please make sure you have installed the modules inside before you use the relevant physical trunk BRI trunk requires B2 module and PSTN trunk requires the O2 module Physical Trunk BRI Trunk No BRI Trunks Detected Analog Trunk Trunk Name Port pstn1 1 y pstn2 2 A Figure 6 19 BRI Trunk Basic Rate Interface BRI 2B D 2B1D is an Integrated Services Digital Network ISDN configuration intended primarily for use in subscriber lines similar to those that have long been used for plain old telephone service The BRI configuration provides 2 bearer channels B channels at 64 kbit s each and 1 data channel D channel at 16 kbit s The B channels are used for voice or user data and the D channel is used for any combination of data control signalling and X 25 packet networking BRI Trunk Trunk Name Port BriTrunk3 BriTrunk4 BriTrunk co N gt Co bh b v R BriTrunk8 Figure 6 20 Click edit to configure the details of BRI trunks www yeastar com Page 60 oo 9 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Edit BRI Trunk BriTrunk1 Trunk Name BriTrunk1 Signaling BRI CPE Switch Type 9 euroisdn Overlap Dial no Reset Interval never PRI Indication amp 9 Inband Enable Facility Disabled Msft none Echo Cancellation Off Hide Caller ID No Codec
17. Caller ID Prefix ISDN Dialplan Yes International Prefix National Prefix amp Local Prefix Private Prefix Unknown Prefix Dialplan Remote Dialplan unknown Remote Number Type unknown Location Dialplan9 unknown Location Number Type unknown DOD Settings Global DOD Associated Extension 601 tAdd DOD tAdd Bulk w Save J Cancel Figure 6 21 Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc E g BriTrunk1 Signaling Signaling method BRI CPE ISDN BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point BRI NET ISDN BRI in NET mode and Point to Point BRI NET PTMP ISDN BRI in NET mode and Point to multi Point Switch Type National National ISDN type2 common in the US nil National ISDN type 1 dms100 Nortel DMS100 www yeastar com Page 61 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig D channel signaling protocol at Q reference point for PBX networking Over Lap Dial Define whether MyPBX can dial this switch using overlap digits or not If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives Reset interval Set the time in seconds between restart of unused channels Some PBXs don t like channel restarts So set t
18. Global direct outward dialing number DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD Add DOD Add DOD for one associated extension Add Bulk DOD Add Bulk DOD All Extensions Associated Extension 100 101 102 103 104 105 w Save Cancel Figure 6 22 Add bulk DOD for bulk extensions in ascending sequence with the Begin DOD you fill in For example if the Associated Extensions are 100 101 102 103 104 105 with Begin DOD as 5500100 the corresponding DOD will be 5500100 5500101 5500102 5500103 5500104 and 5500105 www yeastar com Page 64 0 o 4 UN MyPBX SOHO V4 V5 Administrator s Guide PSTN trunk The public switched telephone network PSTN is the network of the world s public circuit switched telephone networks Analog Trunk Trunk Name Port pstn13 13 9p pstn14 14 ad Figure 6 23 Click edit to configure more details Edit Analog Trunk pstn Trunk Name Volume Setting 40 F Hangup Detection Busy Detection Yes Busy Count Busy Interval Busy Pattern D Frequency Detection Busy Frequency Hangup Polarity Reversal Detection Answer Detection Answer Detection Caller ID Setting Caller ID Stat Ring Caller ID Signaling Bell USA Caller ID Detection Yes Y wo Save 3 Cancel Figure 6 24 Trunk Name A unique label used to identi
19. MyPBX Security Confiquration Guide Other Options www yeastar com Page 48 0 e 4 Vaackas MyPBX SOHO V4 V5 Administrator s Guide Add VolP Extension General Other Settings Other Options Call Waiting DNDO User Web Interface Ring Out 30 Follow me Always Voicemail Follow me No answer Transfer to Mumber When Busy IP Restriction Enable IP Restriction Permitted IP address Subnet mask 1 o 3 Permitted IP address Subnet mask 2 e E Permitted IP address Subnet mask 3 las Permitted IP address Subnet mask 4 o Mobility Extension Enable Mobility Extension Mobility Extension Mu mber amp 3 Ring Simultaneously i Outbound Prefix Spy Settings Allow Being Spied Spy Modes w Save 3 amp Cancel Figure 6 7 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available The call waiting function of IP phone has higher priority than MyPBX s call waiting function DND Don Not Disturb When DND is enabled for an extension the extension will not be available User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to check voicemail and extension recordings Users may log in MyPBX User Web interface by using their extension number and voicemail PIN as the user name and password resp
20. S I DEC SOME ns259515092032050 290202500392 095 bana 0040950 nace D0DUDIEI Doa SIR RE NES NES EE 17 MSRP Made EET 18 Sls VE SE oEcEEPEEBEEREREEDREREPRUEEBERE ERSTE LEDURPEELE ERE REDE REDERCRUEE Peibu Fwibd Ew ji Ed a 19 SNMP SE dipc C PHPT 20 Sele OEC ROLE PEEP REM RSRERNRERNRSREAEREEEPUR RMARERADMRENEENAT ANM MENUSMEEERN T 21 SM SECUMLY SOUUINGS T PPP 22 NAM SU nemE IT E E eect cence 1 o D LETT 22 5 2 2 IPC Wl RUIBS ass sisariaTPIRERRRER a REA T ARA RAE EAA cus RP TREREI EAS DELREUE MERE UNE AENEA 23 59 23 DA e N ATETEA TTT TT dU Ed TIR ER UE KE 26 NE Hd mm 2 J29 Database CIIM T D o o o S ENEE Eia 27 B 2 0 AlE SOCIO Sec ssae eas s uen LIE PII IURI DR UM ESM MNLIPLI M PEE ERN Fa TE RENE ASERTA 28 VNB bera T E IU UNT 31 9 91 LDAP SEVO eni tra pss RUSERPHEREAERPRPERPRENUSERPARREREBFARIBAREURERMIN ERR SePIdAPPReSIdAS Bab 31 5 4 Storage Management 2 cece cece cece eee ee eee enhn nnn hh an nnn naa 32 S41 External SLORSUS agrees se he vee cw eee sees ERANA EENE senesasedsuedere eer esenets seueceeectes cers 32 5 5 System PREEVENCCS cs cwecevcscverevescvececcscverccs bedancbadsdauebeesdasctabsdaseetetaws 35 Sio Password SEWING scsecscccatscscceuiescceentsssccersceussesseeneatoseccceueeessietecetetecene 35 5 5 2 Date aC Tile T E E E 37 So PIENSO LeascOEUHDOUPERENEEXNUIXU ETE Bad PERPERECDERPERER UNES EE AER RAN REA 37 5 5 4 Backup and ReSLO Gssseovsoura poERP OI DEUVEPDEI DI TEKEDDG ei TEA DEDE MEDIEN
21. al Music Pictures il Subversion BE Videos a J cx iE RES b Homegroup Ll Computer amp LocalDisk C 7 k 2 items All the certificates are prepared 3 Upload certificates Figure I 19 3 1 Upload IP phone s certificates In this example IP phone s model is Yealink T28 Step1 Upload IP phone s server certificate client pem Click Security Server Certificates to upload client pem Yealink TIRT Password Trusted Certificates Upload Server Certificate Choose File No file chosen Upload www yeastar com Page 194 0 P 4 NN MyPBX SOHO V4 V5 Administrator s Guide Figure I 20 Click Choose File and upload IP phone s server certificate IP phone will reboot by itself when uploaded successfully to take effect e Password Trusted Certificates Server Certificates NOTE Upload Server Certificate No file chosen Upload es L p Certificate Certificate IP Phone certificate x Search IP Phone certificate 2 Organize New folder lt Hoe or Name Date modified Type EE Desktop d Downloads 7 Dropbox 2013 8 27 10 20 Security Q 2013 8 27 10 34 PEM File x t H Recent Places Libraries ES Documents Figure I 21 When IP phone boots up again we can check the certificate status eor Y NR C NC Password Trusted Certificates Server Certificates Upload Server Certificate No file chosen Figur
22. or Long Distance Password The route password can be used to protect this route from being accessed without a password You can choose one of the passwords in the PIN list that you can click the Pin Settings to edit it in Pin Settings page T 38 Support Enable T38 fax in this outbound route Only for SIP Trunk WWW yeastar com Page 78 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Rrmemory Hunt Round robin with memory remembers which trunk was used last time and then use the next available trunk to call out Office Hours When a specific office hour is selected this outbound route can only be used during this office hour and can t be used in non office hours Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digit phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 fo
23. www yeastar com Page 73 0 e a 4 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 2 2 2 Service Provider In this page we can configure Service Provider You can add Service Provider as required And also you can delete multiple trunks at once by ticking the checkbox as required Service Provider Add Service Provider amp Delete the selected Trunk Provider Name Hostname IP 192 168 4149 192 168 4150 Figure 6 31 Below is service provider trunk peer to peer mode which authorize using IP address only If you have got a trunk with IP address only please choose this type Edit Service Provider Trunk SP S Test Type SIP v Provider Name Hostname IP 192 168 4 149 18060 Maximum Channels Codecs First alaw Second utaw v Third GSM oY Fourth Mone v Fifth Mone Transport UDP Y Qualify DTMF Mode rfc2833 DOD Settings Global DOD DOD Associated Extension 601 tAdd DOD tAdd Bulk y Save 9 amp Cancel Figure 6 32 Type SIP or IAX SIP Identifies whether the trunk sends and receives calls by using the VoIP WWW yeastar com Page 74 0 D 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide protocol SIP IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Provider Name A unique label would help to you identify this trunk E g Provider2 Hostname IP Service provider s ho
24. 04 is the default setting Intercom Define the feature code that is used to dial an extension in intercom mode For instance setting this value to 5 would allow you to initiate an intercom call with extension 501 by dialing 5501 Normal Spy In this mode you can only listen to the extension being spied for example you can dial 90501 to monitor extension 501 Whisper Spy In this mode you can listen whisper to the extension being spied for example dialing 91501 to listen to extension 501 you can also talk with 501 too Barge Spy In this mode you can barge in both extensions involved in the call for example dialing 92501 to barge in and talk with extensions on both sides 2 Call Parking Preferences Call Parking www yeastar com Page 105 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide User may park an incoming call on his own telephone by pressing 6 6 is the default setting Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extensions Number of seconds a call can be parked before it is recalled Define the time in seconds that a call can be parked before it is recalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forwarding defaults by calling 70 on their phone 70 is the default setting Note When reset to defaults The call forwar
25. 25 152 255 255 255 255 MAC Address Action 9 Accept wf Save 3 Cancel Figure H 2 3 Note Static public IP range needs to be configured here if it s dynamic IP address that doesn t belong to a range there is no need to configure it but the Drop All in the next step should not be ticked The IP blacklist rules will help to protect MyPBX We recommend getting public static IP for security purpose Step4 Add common rules to accept the static public IP range of VoIP provider The ports used to contact the SIP provider is 5060 and 10000 12000 by default if you have changed this port range you can input it here by yourself For example the IP address is 110 111 132 6 the configurations should be two parts one is for 5060 and the second is for RTP port 10000 12000 Allow registry port 5060 Name SIP Protocol UDP Port 5060 5060 IP 110 111 132 6 255 255 255 255 Action Accept www yeastar com Page 160 0 P 4 Vantar MyPBX SOHO V4 V5 Administrator s Guide Add Firewall Rule Description 9 410 111 132 6 Protocol amp 3 Port PG 110 111 1326 255255255256 MAC Address 00000000000 Action Save x Cancel Figure H 2 4 Allow RTP port range Name RTP Protocol UDP Port 10000 12000 IP 110 111 132 6 255 255 255 255 Action Accept Add Firewall Rule Name zn Description 3 410 111 132 6 Protocol iP 1101111326 255255255 255 MAC Addr
26. 5 1 0 LAN 192 168 4 0 255 255 254 0 0 0 0 0 0 LAN 224 0 0 0 224 0 0 0 0 0 0 0 0 LAN gt V v me Add Destination 9 Subnet Mask Gateway Metric Interface LA No Static Routes Defined Figure 5 6 1 Route table The current route rules of MyPBX Destination The destination network to be accessed by MyPBX Subnet Mask Specify the destination network portion Gateway Define which gateway MyPBX will go through when accessing the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface www yeastar com Page 21 0 GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide Define which Internet port to go through 2 Static Route Rules You can add new static route rules here 5 2 Security Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria 5 2 1 Security Center You can check MyPBX security configuration in Security Center page And also you can enter the relevant security settings page rapidly Firewall S
27. 6 75 2 PIN User MyPBX can store a number of PIN Users PIN Users may be used to keep track of calls in relation to particular activities or clients They can also be used to keep track of calls by particular users or sets of users e PINs entered are checked against those stored by the system If an invalid PIN is entered the PIN is requested again www yeastar com Page 124 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide e The system administrator can configure certain numbers or types of numbers to require entry of a PIN before users can continue making a call to such a number e The system administrator can also configure to require users to enter a PIN before making any external call Name A character based name for this PIN list e g YeastarPIN PIN The password for this PIN list PIN Settings Click to add delete or edit PIN list Member Outbound Route PIN User can use those outbound route to make call out 6 7 8 PIN Settings In this page users can manage all the passwords of outbound routes PIN User and DISA PIN Settings su Add PIN List Add PIN List Name Record In CDR No PIN List PIN List w Save 9 amp Cancel Figure 6 76 Name A character based name for this PIN list e g YeastarPIN Record in CDR If set yes the PIN code will be displayed in call log www yeastar com Page 125 GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide PIN list
28. 8 7 10 49 Windows Batch File 1 KB al Music Pictures E Subversion BE Videos tm REFE j Homegroup jE Computer amp Local Disk C bh 7 items Figure I 3 Ca bat Make the CA crt for IP phone and MyPBX Client bat make the client pem it s the IP phone s server certificate Server bat make the asterisk pem it s the MyPBX s server certificate Here are the steps to make all the certificates Step1 Prepare MyPBX s CA CA crt Double click ca bat WWW yeastar com Page 181 MyPBX SOHO V4 V5 Administrator s Guide TEE Loading screen into random state done Generating RSA private key 1624 bit long modulus e is 65537 CHx1BBH1 2 Enter pass phrase for ca trusted ca kevu L Figure I 4 Just follow the guide to input the information of MyPBX step by step In this example MyPBX s IP address is 192 168 4 142 www yeastar com Page 182 Yeastar MyPBX SOHO V4 V5 Administrator s Guide ch C Windows system32 cmd exe Loading screen into random state done Generating RSA private key 1624 bit long modulus e is 65537 x18H81 gt Enter pass phrase for catrusted ca key Verifying Enter pass phrase for ca trusted ca kewv Enter pass phrase for ca trusted ca kewvu You are about to be asked to enter information that will be incorporated into your certificate request What you are about to enter is what is called a Distinguished Name or a DH There are quite a f
29. 9 1 Make o tbou und Call S sescrosgecncedsavencpiseuuntusn id i eE aeri 130 Sample Routing via VOIP TUK sscesavesevesdveuetesdeeuwuenevenddecedetedivedavedenadetedessdexes 131 O72 ANCON E eT E E ders EEEE EEEE EEO 134 FNE FOULING toc N R EEEE 134 APPENDIX A FAQ irera aAa 136 www yeastar com Page 3 lo 4 S MyPBX SOHO V4 V5 Administrator s Guide APPENDIX B How to Configure External Storage 137 APPENDIX C How to Configure NAT Setting nnn nnn nnn 139 APPENDIX D How to Use Auto Provision nnno 141 APPENDIX E How Do I Configure Distinctive Ring Tones 145 APPENDIX F How to Use DID iiawanexan aw RE RRWEXWEWEREREWEREEEEREREREREREEER REA 147 APPENDIX G How to Use BLF Key to Choose the PSTN Line 151 APPENDIX H MyPBX Security Configuration Guide 152 APPENDIX I How to Use TLS in MyPBX nennen nnn nnn nnn nnn nnn 179 I 1 How to register IP phones to MyPBX via TLS eere nnne 179 I 2 How to register SIP trunk to VoIP provider via TLS 203 APPENDIX J How to use LDAP nnno noon oh hh uuu u uuu u uuu uu uuu uuu uuu uuu un 205 www yeastar com Page 4 0 em rL Wontar MyPBX SOHO V4 V5 Administrator s Guide 1 Introduction MyPBX SOHO IP PBxX for Small Business Home Office MyPBX SOHO is a standalone embedded hybrid PBX for small businesses and remote
30. Disable Office closed timing By dialing 081 081 is the default code on an extension will disable the Office Closed Timing www yeastar com Page 103 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 3 Add office hours You can set up the business hours here 4 Add Holiday You can set up the holidays here If a time period is configured as both Holidays and office hours it will be treated as Holidays 6 6 3 Feature Codes There are many feature codes available in MyPBX which allow users to dial from extension side to realize the exact feature General V One Touch Record J 4 x WM Check Extension Voicemail 2 Voicemail for Extension V Voicemail Main Menu 02 W Attended Transfer 3 Attended Transfer Timeout 15 s W Blind Transfer 03 V Call Pickup 4 V Extension Pickup VW 04 V intercom 5 IV Normal Spy 90 V Whisper Spy 91 IV Barge Spy 92 Call Parking Preferences Call Parking 6 Extension range used to park calls 690 699 Ex 690 699 Number of seconds a call can be parked for 60 Call Forwarding Preferences v Reset to Defaults 70 Enable Forward All Calls 71 W Disable Forward All Calls 071 Enable Forward When Busy 72 Disable Forward When Busy 072 Enable Forward No Answer 73 Disable Forward No Answer 073 IV Forward to Number 74
31. Outbound Proxy Server Outbound Proxy Server 202 129 61 102 Por s060 Codecs First adaw v Second ulaw v Thit GSM vj Fourth Fifth None v Transport Enable SRTP L Qualify M1 DOD Settings DOD e Associated Extension 601 Add DOD wf Save 3 Cancel Figure 9 2 2 Add Outbound Routes As we can see from the Outbound Route of VOIP OUT all phone numbers starting with O will have their first digit stripped off digit O and will be sent to the SIP Trunk WWW yeastar com Page 132 0 P 4 UN MyPBX SOHO V4 V5 Administrator s Guide Add Outbound Route Route Name Dial Patten strip digits from front Prepend these digits O before dialing 738 Support Rrmemory Hunt Office Hours Member Extensions t Available Extensions Member Trunks Available Trunks pstn12 FXQ pstn13 F XQ pstn14 FXQO pstn15 FXQ pstn1G FXQ E1Trunk1 E1 E1TrunkZ E1 Figure 9 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and any number starting with O will be routed to the SIP Trunk www yeastar com Page 133 e 4 aackas MyPBX SOHO V4 V5 Administrator s Guide 9 2 Incoming call Sample Routing to an IVR Let s configure an incoming call to route to the IVR In the IVR itself let s configure digit O to route the call to extension 300 and digit 1 to route the call to ringgroup 1 Add IVR To add a new IVR g
32. Route Name VOIP IN DID Number 6001 6099 Extension 6001 6099 Caller ID Number sd Distinctive Ringtone sd Enable Callback No Callback Settings Member Trunks Available Trunks Non office Hours Destination During Holidays Holiday Destination Fax Detection Destination UC Save Cancel Figure F 3 WWW yeastar com Page 150 0 P 4 Vania MyPBX SOHO V4 V5 Administrator s Guide APPENDIX G How to Use BLF Key to Choose the PSTN Line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstn1 or pstn2 to call out gt Manage Trunks Status Monitor A Line Status Analog Trunk Irunk Hame Port Hostname IP pstnl Ny Edit Extensions Trunks Outbound Routes pstn2 Sy Edit Auto Provision Inbound Call Contre Figure G 1 2 Configure the IP Phone Memory Key DSS Key 1 BLF v stni Line 1 I pstni DSSKey2 BLF mei Figure G 2 Test When you press DSS Key 1 2 the phone will connect to pstn1 pstn2 line If pstn1 pstn2 is not busy you will hear the dial tone You can dial the number you want and use this line to call out then WWW yeastar com Page 151 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX H MyPBX Security Configuration Guide Vo
33. System Preferences AMI Settings For example the AMI account I want is User name Developer Password Developer The only IP address that s allowed to log in is 192 168 1 71 We can configure it like this AMI Settings Enable AMI User Name Developer Password Developer IP Restriction i Permitted IP address Subnet mask 192 168 1 71 255 255 255 255 Permitted IP address Subnet mask 9 192 168 1 71 255 255 255 255 1 Add Figure H 3 7 Save it and apply the changes To confirm more details please try command cat etc asterisk manager conf WWW yeastar com Page 170 0 eo porne MyPBX SOHO V4 V5 Administrator s Guide Figure H 3 8 3 4 TFTP MyPBX can work as a TFTP server when using phone provisioning and this feature is enabled by default If all the phones are well provisioned you can disable this access to protect the configuration files of MyPBX Click System Security Center Service to disable it directly Security Center Firewall Service Port Status Enabled Enabled Enabled Figure H 3 9 3 5 Database Grant MyPBX has integrated MySQL since x 18 0 xx which provides convenience for users to manage the CDR and the Recording log To protect the database access we need to set up user name and password separately before login There is no account configured by default if you need to connect the database WWW yeastar com Page 171
34. TLS We can also check the status in Extension Status page of MyPBX Extension Status Status A P Free T Busy Hold Unavailable I Ringing 300 SIP FP 3080 P 302SIP 305 SIP Jy 601 FXS 602 FXS Figure I 33 If you have any problems about extension s registry please run a packet trace in Reports2 System Logs gt Packet Capture Tool input IP phone s IP address choose the eth port then click Start You can register the IP phone again then click Stop and download the package to analyze via Wireshark You can also send it to us for analyzing WWW yeastar com Page 201 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide ge Reports Addons System Logs Call Logs Download The Selected Logs Delete The Selected Logs System Logs Name Type web log Web F3 X Enable Normal Log Enable Debug Log Enable Hardware Log Enable Web Log Packet Capture Tool Packet Capture Stopped RS 192 168 471 Port NIC ethO x se S Download Figure I 34 www yeastar com Page 202 0 e 4 Vonciar MyPBX SOHO V4 V5 Administrator s Guide I 2 How to register SIP trunk to VoIP provider via TLS If you have got the SIP trunk from provider that is using TLS we can configure it in MyPBX and choose TLS within the trunk here are two examples for you VoIP trunk Add VolP trunk Type SIP Provider Name Hostname
35. branch offices of larger organizations MyPBX also offers a hybrid solution a combination of VoIP applications using legacy telecom equipment alternative for enterprises who are not yet ready to migrate to a complete VoIP solution Note This guide applies to MyPBX SOHO V4 V5 the hardware pictures in this document are for MyPBX SOHO V5 1 1 Features e Alert e Auto provision e Speed Dial www yeastar com Page 5 e Define Office Time e Skype Integration Skype Connect Q e 4 asckas MyPBX SOHO V4 V5 Administrator s Guide e External Storage For more info please click http www yeastar com products MyPBX SOHO asp 1 2 Hardware Specifications 1 Front Panel Figure 1 1 MyPBX SOHO V5 Front Panel Picture Identification Red LED stands for FXO port Orange LED indicates presence of a BRI port Green LED stands for FXS port Red LED blinks FXO port isn t connected to PSTN line Alternately blinks Red and Green FXO port has an incoming call Alternately blinks Red and Green fast FXO port is in a call Alternately blinks Green and Red FXS port is ringing Alternately blinks Green and Red fast FXS port is in a call www yeastar com Page 6 4 Vendar MyPBX SOHO V4 V5 Administrator s Guide 2 Rear Panel USB RESET DC 12V Fiqure 1 2 MyPBX SOHO V5 Rear Panel WWW yeastar com Page 7 0 e 4 Vanckap MyPBX SOHO V4 V5 Administrator s Guide 2 System Setup 2 1 Connecti
36. caller ID set in the extension page will override the caller ID set in the VoIP trunk page Please note that not all the service providers support this feature Contact your service provider for more information Outbound Proxy Server A proxy that receives requests from a client Even though it may not be the server resolved by the Request URI Realm www yeastar com Page 69 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Realm is a string to be displayed to users so they know which username and password to use Codecs Define the codec for this SIP trunk and its priority Note To change the codec type and priority of this trunk please create it first it will appear when you edit it again Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Enable SRTP Define if SRTP is enabled for this trunk Qualify Send check alive packets to the SIP provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 DOD DOD Direct Outward Dialing means the caller ID displayed when dialing out Before configuring this please make sure the provider supports this feature Associated Extension The extension making call out via SIP Trunk will display the associated DOD Add DOD Add DOD for one associated extension Add Bulk DOD www yeastar com Page 0 0 e 49 Yeas
37. catrusted ca key You are about to be asked to enter information that will be incorporated into your certificate request What you are about to enter is what is called a Distinguished Name or a DH There are quite a few Fields but you can leave some blank For some Fields there will be a default value If you enter the field will be left blank Country Name 2 letter code CH CH tate or Province Name TI name ome State l Locality Name Ceg city I Organization Mame teg company Internet Widgits Pty Ltdl Organizational Unit Name eg section 1 Hamet ress website Common Mamel eg ip address website Common Mamez2 Ceg ip address website Email Address Please enter the following extra attributes to be sent with your certificate request A challenge password 123456 An optional company name Loading screen into random state done Signature ok subject C CH ST Some State O Internet Widgits Pty Ltd CN 192 168 4 71 Getting Private key Enter pass phrase for ca trusted ca keu Figure I 13 www yeastar com Page 189 0 e 4 Vantiar MyPBX SOHO V4 V5 Administrator s Guide When done we can find the ca crt in this folder i rox File Edit View Tools Help Organize Include in library Share with Burn New folder r m Mame Date modified Type EE Desktop m ca 2013 8 27 10 10 File folder Downloads ca 2013 8 7 10 17 Windows Batch Fil
38. mobile phone as an extension If you set your mobile phone as a mobility extension and then you call MyPBX with this mobile phone you will hear a dial tone MyPBX will recognize your call as a call from an extension You can dial the number of other extensions your caller ID will be the number of your extension or dial out via outbound routes just like dialing from your extension Note If callback is enabled in the inbound route the mobility extension function of this inbound route will be disabled Enable Mobility Extension Enable this feature Mobility Extension Number When you dial the server with this number the mobile phone gets the permission of the extension For example dialing the other extension playing the voicemail www yeastar com Page 50 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Ring Simultaneously When the extension has an incoming call it rings mobile simultaneously Outbound Prefix Fill in proper prefix of mobile number so that it can match an outbound route to dial the mobility extension For example if you set the prefix 9 it will send 9 mobility extension number to the outbound route 11 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode Refer to Feature Codes section for more information spy modes The
39. no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has no agents There are two options Yes Callers can join a call queue without agents or only unavailable agents No Callers cannot join a queue when there are no agents in the queue The default option is No Agent Announcement Announcement played to the Agent prior to bridging in the caller Join Announcement Announcement played to callers once prior to joining the queue Retry The number of seconds we wait before trying all the phones again Wrap up time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call The default is 30 www yeastar com Page 89 0 P 4 TUN MyPBX SOHO V4 V5 Administrator s Guide 6 4 4 Conferences Conferences Add Conference Room Conference Room No Password 641 No Password 642 No Password 643 No Password ANNIN NIN x 5x 591 No Password Figure 6 44 Conference Calls increase employee efficiency and productivity and provide a more cost effective way to hold meetings Conference agents can dial to access the settings options and the admin can kick the last user out and can lock the conference room Extension This is the number dialed to reach this Conference Room Admin Admin can kick a user out and can lock the conference room
40. not static It is recommended that a static public IP address is used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system the options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing
41. only valid for outbound calls Enter 0 or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note this setting will not be valid for internal calls Other Settings Edit Extension 601 General Other Settings Other Options Call Waiting DNDGO User Web Interface Ring Out 30 Follow me Always Voicemail Follow me No answer Transfer to Number v When Busy Volume Settings Rxgain B 4096 Txgain O9 40 Mobility Extension Enable Mobility Extension Mobility Extension Number Ring Simultaneously o Outbound Prefix Caller ID Type Caller ID Setting Default Spy Settings Allaw Being Spied wf Save 3 Cancel Figure 6 4 7 Other options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available DND Don t Disturb User Web Interface Check this option to allow the user to log in to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users may log in the MyPBX User Web interface by using their extension number and voicemail PIN as the user name and password respectively www yeastar com Page 43 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined 8 Fol
42. this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask E g 192 168 5 100 255 255 255 255 for IP 192 168 5 100 E g 216 207 245 47 255 255 255 255 for IP 216 207 245 47 E g 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Note The MAC address will be changed when it s a remote device so it will not WWW yeastar com Page 24 P 449 Yeastar MyPBX SOHO V4 V5 Administrator s Guide be working to filter using MAC for remote devices Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access 3 Auto Defense By default there is no rule Add Auto Defense Rule Port Protocol UDP Rate Second w Save 9 amp Cancel Figure 5 12 Add Auto Defense Rule Port The port you want to auto defense for example 8022 Protocol Select the protocol You can select UDP or TCP Rate The maximum packets or connections can be handled per unit time For example if you co
43. transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 Note If you would like to use G 729 please enter your license 6 7 3 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is registered in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call Blacklist ef Add Blacklist Blacklist Type 15260221327 Both M Figure 6 66 We can add a number with the type inbound outbound or both www yeastar com Page 119 0 e Yeastar MyPBX SOHO V4 V5 Admin
44. uploaded 3 2 Upload MyPBX s certificates In this example the model of MyPBX is MyPBX U200 firmware version 15 18 0 22 Step1 Upload MyPBX s server certificate asterisk pem Click PBX Advanced Settings Certificates then click Upload Certificates choose PBX Certificates in Type windows then upload the asterisk pem BM B EX eo T wou Status System PBX Reports Addons Logout Extensions Upload Certificate O Trunks ir Upload Certificate O Outbound Call Control inbound Call Control Audio Settings Upload Certificate Type PBX Certificate Choose a ceritificate to Upload Choose File o cIK CO em D Basic Settings Advanced Setti ngs SIP Settings M Sae AB cancel CO ML gt Cerificate Mee certificate v ty sereh MyPBX cenificote ol Organize v New folder Hz v IAX Settings nim e a auis di e i Yt Favorites Name Date modified Type Blacklist Callback Settings a Downloads Eal ca 2013 8 27 8 45 Security q 1 Dropbox DNIS Settings S Recent Places si Libraries PIN User Settings 4 Documents 2 Music Paging Groups E Pictures E Subversion SMS Settings S Videns v FATI Filename asterisk pem AllFiles Figure I 26 www yeastar com Page 197 0 e 4 NM MyPBX SOHO V4 V5 Administrator s Guide Click Save to upload you will need to reboot MyPBX t
45. www yeastar com Page 139 0 P 4 Candar MyPBX SOHO V4 V5 Administrator s Guide LANSettings Settings LAN Settings DHCP Enable SSH Port 8022 Hostname MyPBX IP Address 192 168 5 149 Subnet Mask 255 255 254 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask2 w Save 3 Cancel Figure C 2 MyPBX Network setting 2 If MyPBX has a public IP i e is connected directly to your Internet service provider the network settings should be configured according to Figure C 3 LANSetings ON Settings LAN Settings DHCP Enable SSH Port Hostname IP Address 110 80 36 162 Subnet Mask 255 255 255 254 Gateway 110 80 36 254 Primary DNS 110 80 36 254 Secondary DNS 8 8 8 8 IP Address2 Subnet Mask2 Y i Save x Cancel Figure C 3 Now MyPBX has been configured as a public IP so there is no need to configure NAT again just leave all settings in NAT blank www yeastar com Page 140 oo 0 0 Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX D How to Use Auto Provision Step1 Disable DHCP Server on your local network E g Disable DHCP Server on Linksys Router lL INKSYS A Division of Cisco Systems Inc Internet Setup Internet Connection Type Optional Settings required by some ISPs Network Setup Router IP Network Address Server Settings DHCP Setup Applications amp Gaming Basic S
46. your PC should be in the same local network with MyPBX IP Address http 192 168 5 150 Username admin Password password In this example the IP address is 192 168 5 143 http 192 168 5 us jm m Peg e bivp 192 1685 143 MEARS SEs NM Yi Favorites S http 192 168 5 143 m Fo OE E od Pager Safeyv Tools Hybrid IP PBX for Your Businesses amp MyPBX Configuration Panel User Name amp admin Password Language English xi is Ss Hone See a Internet Protected Mode Off 4a v amp 100 4 Figure 3 1 This is the welcome page of MyPBX SOHO after successful login Loria 1P PBX for esses Your Bush Figure 3 2 www yeastar com Page 10 0 e 4 asd MyPBX SOHO V4 V5 Administrator s Guide You can also login via HTTPS protocol Like https 192 168 5 147 you will see a prompt that is a certificate problem Click Continue to then you can login after entering user and password HTTPS is HTTP over SSL and it is safer than HTTP r c FS fer Your Business e x nttps 1921685147 O Certificate Error Navigation JS x There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority The security certificate presented by this website was issued for a different website s address Security certific
47. 0 SkHz Mono 1Kb s alaw ulaw S3kHz Mono 1Kb s pcm SkHz Mono 16Kb s Choose a file to upload Browse af Upload 3 Cancel Figure 6 52 Note The file size must not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s 6 5 3 System Prompts Settings MyPBX have prompts of many languages You can download the appropriate language you need MyPBX can support American English Australian English Chinese Dutch French Canadian French German Greek Hungarian Italian Polish Portuguese Brazilian Portuguese Russian Spanish Mexican Spanish Turkish Thai and Korean currently Notes 1 Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts 2 When update successfully just click Apply Changes on web then it will take effect there is no need to reboot system Prompts Settings Prompts Download Note Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts Local Prompts English Download Mode Auto Detection i Prompts English I Download Figure 6 53 www yeastar com Page 99 J e 4 aackas MyPBX SOHO V4 V5 Administrator s Guide 6 6 Basic Settings There are some basic settings we need to configure MyPBX SOHO V5 like the general pre
48. 12 www yeastar com Page 172 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 3 6 Alert settings After enabling alert settings if the device is attacked the system will notify users the alert via call or e mail The attack modes include IP attack and Web Login 3 6 1 IPATTACK When the system is attacked by some IP addresses the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Prompt default Note If there s an outbound number to notify the number should fit the dial pattern of the outbound route E mail Notification Settings E mail Notification Yes To alert yeastar com Subject IPAttack www yeastar com Page 173 MyPBX SOHO V4 V5 Administrator s Guide E Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval t 60 S Prompt default Custom Prompts E mail Notification Settings E mail Notification Yes Tot alet yeastar com Subject IPAttack pbx hostname S HOSTNAME attack source ip address S SOURCEIP attack dest mac DESTMAC attack source port DESTPORT attack source protocol PROTOCOL attack occurred 3 DATETIME v Save 3 amp Cancel
49. 23 11 29 Application extens 478 KB E Documents E openssl 2013 8 7 9 55 CONF File 4 KB a Music E openssl 2013 4 23 11 29 Application 1 645 KB Pictures server 2013 8 7 10 49 Windows Batch File 1 KB Subversion B Videos a BERS b Homegroup in Computer amp Local Disk C 7 ca Date modified 2013 8 27 8 44 File folder Figure I 6 This ca crt is the same as the one in folder TLS CA Tool ca trusted i SS CJ JS I M Semhtused 1 cr File Edit View Tools Help Organize Include in library Share with Burn New folder Esas Name Date modified Type BE Desktop ca 2013 8 27 8 45 Security Certificate jg Downloads 2013 8 27 8 45 CSR File Dropbox r 2013 8 27 8 45 Security Certificate E Recent Places 2013 8 27 8 44 KEY File Libraries Ea Documents a Music Pictures Subversion BE Videos RESTS b Homegroup ihn Computer t Local Disk C k 4 items Figure I 7 WWW yeastar com Page 184 0 4 Vantin MyPBX SOHO V4 V5 Administrator s Guide MyPBX s CA CA crt is generated successfully Step2 Prepare asterisk pem MyPBX s server certificate We need the CA crt and CA key to make the server certificate Double click server bat LSS TAS R t TLS CA Tool gt Search TLS CA Tool File Edit View Tools Help Organize Open Share with Print Burn New folder SS Name Date modified Type EE Desktop di ca 2013 8 77 8 44 File folder d Dow
50. 3 Codecs WWW yeastar com Page 114 lo e i 4 Yeastar MyPBX SOHO V4 V5 Administrator s Guide General NAT Codecs QOS T 38 Advanced Settings Available Codecs Allowed Codecs SPEEX u law G722 a law G726 GSM ADPCM _ H261 G729A H263 MPEG4 ts H263P H264 G 729 License Key Note If you would like to use G 729 please enter your license key above wf Save 3 Cancel Figure 6 61 A codec is a compression or decompression algorithm used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America which provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America which provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most othe
51. 30 Queue Max Wait Time 9 1800 Queue Ring Strategy 9 ringall Agents Available Agents Selected S00 SIP a Caller Position Announcements Announce Position Yes Announce Hold Time Ye Frequency 30 s z prono TE om rane Frequency 9 30 sec Periodic Announcements Events Key Destination Failover Destination Action End Call Destination IE Others Music On Hold 9 calmriver Music on Hold Prom Leave When Empty 8 1 Yes v Join Empty No Agent Announcement Join Announcement Il Retry 30 Wrap up Time 30 wf Save ge Cancel Figure 6 43 Queue Name A name for the Queue WWW yeastar com Page 87 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Queue Number Use this number to dial into the queue or transfer callers to this number to put them into the queue Queue Password You can require agents to enter a password before they can log in to this queue Queue Agent Timeout The number of seconds an agent s phone can ring before we consider it a timeout Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out 0 for unlimited Queue Ring Strategy This option sets the Ringing Strategy for this Queue The options are RingAll Ring all available Agents simultaneously until one answers LeastRecent Ring the Agent which was least recently call
52. 39 Conference Extensions The default value is 640 to 659 www yeastar com Page 102 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide IVR Extensions The default value is 660 to 679 Queue Extensions The default value is 680 to 689 6 6 2 Business Hours Business Hours setting including Holidays is used to control the incoming calls we can configure it in this page Business Hours J Enable Business Hours Disable Business Hours 61 Enable Office Closed Timing Office Closed Timing State Disabled 82 Enable Office Timing Office Timing State Disabled 081 Disable Office Closed Timing sia Add Office Hours default Mon 08 30 12 00 14 00 18 00 19 00 22 00 Tue 08 30 12 00 14 00 18 00 19 00 22 00 Sat 08 30 12 00 00 00 00 00 00 00 00 00 sia Add Holiday Note Besides business days and office hours public holiday could be set as well Those holidays would be treated as non office time No Holidays Defined wf Save 3 Cancel Figure 6 55 1 General Enable Business Hours disable Business Hours 2 Others Enable Office Closed Timing By dialing 81 81 is the default code on an extension will force the office time closed for the device whatever the general setting is Enable Office Timing By dialing 82 82 is the default code on an extension will force the office time to take effect for the device whatever the general setting is
53. 43 Subnet Mask 255 255 254 090 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS Figure 4 4 www yeastar com Page 15 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 5 System Click to access In this page we can configure the network settings firewall settings storage management and some other settings like firmware update 5 1 Network Preferences 5 1 1 LAN Settings LAN Settings LAN Settings DHCP No Enable SSH No v Port 6022 Enable FTP No Port 21 Hostname MyPBX IP Address 192 168 5 150 Subnet Mask 255 255 255 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask2 w Save 3 Cancel Figure 5 1 DHCP If this option is set MyPBX will use DHCP to get an available IP address from your local network Not recommended as without the right IP address you cannot access MyPBX Enable SSH This is the advanced way to access the device you can use the software putty to access the device In the SSH access you can do more advanced setting and debug it s disabled by default Port the default is 8022 you can change it Hostname Set the host name for MyPBX www yeastar com Page 16 lo 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide IP Address Set the IP Address for MyPBX A static IP address for MyPBX is recommended Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway f
54. 7i CT GrandStream GXP1450 GXP2100 GXP2110 GXP2120 Escene ES220 ES320 ES330 ES410 ES620 Fanvil C56 C58 C60 C62 Panasonic UT113 UT123 UT133 UT136 UT248 UT670 TGP500 TGP550 News When provisioning Yealink Grandstream Fanvil Snom IP phone MyPBX is not needed to be set as the only DHCP server any more General Settings for Yealink General Settings for Aastra Phone Book Configured Phone Add Phone Add Bulk Phones 4 Configure the Selected Phones X Delete the Selected Phones Tota 0 Show 0 0 View 15 wv Mac Address List Not Configured Phone A Configure the Selected Phones 42 gt Refresh Total 99 Show 1 15 View 15 v MAC Address Manufacturer 1 001565113844 Yealink 2 001565114094 Yealink 3 0015651be4a4 Yealink lt Prev BE 2 3 4 5 e 7 est ar Upload a file No Files Found Figure 6 8 6 1 2 1 General Settings for Yealink In this page you can configure the general settings before provisioning Yealink IP phones including the items like general preferences codecs remote phone book and firmware upgrade Note if firmware download server is enabled IP phone will update the firmware automatically according to the version and server you have configured during the provision process www yeastar com Page 52 0 e 4 Veastar MyPBX SOHO V4 V5 Administrator s Guide General Se
55. 8 The configuration of firewall settings is completed See the figure below www yeastar com Page 165 0 P 4 Vonia MyPBX SOHO V4 V5 Administrator s Guide General Preferences m N Preferences General Settings Note It is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist VIO Enable Firewall IO Disable Ping Firewall has started successfully Common Rules se Add Rule Protocol MAC Address ACCEPT LocalNetwork 192 168 5 0 255 255 255 0 1 65535 ACCEPT Remote 110 30 25 152 255 255 255 255 1 65535 ACCEPT SIP 110 111 132 6 255 255 255 255 5060 5060 ACCEPT RTP 110 111 132 6 255 255 255 255 10000 12000 ACCEPT Allow SMTP 110 30 1 123 255 255 255 255 1 65535 DROP DropALL HTTP 0 0 0 0 0 0 0 0 80 80 NIN NIN NAN Auto Defense se Add Rule No Auto Defense Rules Defined M Save Cancel Figure H 2 12 IP Blacklist Apply Changes Protocol UDF UDP TCP IP Blacklist Ho Auto Black IP Address Figure H 2 13 3 Service security 3 1 Disable Guest Call 3 2 Disable Guest calls WWW yeastar com Page 166 0 2 4 Vendar MyPBX SOHO V4 V5 Administrator s Guide PBX gt Basic Settings SIP Settings Advanced Settings Allow Guest SIP Settings General MAT Codecs QOS Advanced Settings From Field From l To Field INVITE I 180 Ringing L Remote Party IDG send C
56. Follow me No answer Transfer to IP Restriction HEN NN When Busy f Enable IP Restriction Permitted IP address Subnet mask 1 192 168 5 136 255 255 255 255 Permitted IP address Subnet mask 2 o Permitted IP address Subnet mask 3 Q Permitted IP address Subnet mask 4 Of O e Figure H 1 5 www yeastar com Page 156 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Note If it s for remote extension a static public IP address is needed to input instead 1 2 3 Security Configuration for Remote Extensions PBX2 Extensions FXS VoIP Extensions VoIP Extensions General Enable NAT and Register remotely like the picture shown below VoIP Settings NATO V Qualify V Enable SRTP S Transport UDP DTMF Mode RFC2833 Register Remotely V w Save 3 Cancel Figure H 1 6 Notes 1 If remote registration isn t required please disable it 2 If extensions register to MyPBX via WAN port please only enable register remotely 1 2 4 TLS registry Optional Introduction Transport Layer Security TLS and its predecessor Secure Sockets Layer SSL are cryptographic protocols that provide communication security over the Internet They use asymmetric cryptography for authentication of key exchange symmetric encryption for confidentiality and message authentication codes for message integrity Several versions of the protocols are in widespread use in
57. Forward to Voicemail 074 W Enable Do Not Disturb 75 Disable Do Not Disturb 075 sf Save 3 Cancel Figure 6 56 1 General One Touch Record A user may initiate or stop call recording by dialing 1during a call 1 is the default setting Extension for Checking Voicemail Users can check their Voicemail by dialing 2 on their phone 2 is the default setting Voicemail for Extension Users can leave a voicemail to other extensions by dialing on their phone or the incoming call could be forwarded to an extension s voicemail directly is the default setting www yeastar com Page 104 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide For example extension 500 want to leave a message for extension 501 users can use 500 dial 501 to enter the voicemail of 501 Voicemail main menu Users can go to the main menu by dialing 02 02 is the default setting Attended Transfer Users may transfer an incoming call by dialing 3 on their phone 3 is the default setting Attended Transfer Timeout The timeout value of transferring a call Blind Transfer Users may blind transfer an incoming call by dialing 03 on their phone 03 is the default setting Call Pickup Users may pick up an incoming call by dialing 4 on their phone 4 is default the setting Extension Pickup Users may pick up a specific extension s incoming call by dialing 04 r extension number on their phone
58. IP 110 80 36 111 18080 Domain User Name harry Authorization Name harry Password From User Online Number Maximum Channels Caller ID Realm yeastar Enable Outbound Proxy Server Transport Enable SRTPO O Qualify M DTMF Mode b DOD Settings pop Associated Extension 601 tAdd DOD w Save 2 Cancel Figure I 35 www yeastar com Page 203 0 P 4 Vantar MyPBX SOHO V4 V5 Administrator s Guide Service provider trunk P P Add Service Provider Type SIP v Provider Name Support Hostname IP 110 80 35 122 5060 Maximum Channels 0 Qualify V DTMF Mode rfc2833 x DOD Settings Global DOD DOD Associated Extension 601 v Add DOD i Save X Cancel Figure I 36 If you have got problem when registering to provider via TLS you can also run a packet trace in System Log page using Packet Capture Tool then send it to provider or us to analyze WWW yeastar com Page 204 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX J How to use LDAP LDAP stands for Lightweight Directory Access Protocol which is a client server protocol for accessing a directory service Normally it is used as a phone book on MyPBX so that you can search a key word from your IP phone Here we take Yealink T 28 IP phone as an example 1 Configuration on MyPBX Tick the option of Enable LDAP and use default configuration in the
59. IP attack although not an everyday occurrence does exist When using VoIP system security is undoubtedly one of the issues we care about most But with the appropriate configuration and some basic safety habits we can improve the security of the telephone system Moreover the powerful built in firewall function in MyPBX is adequate to enable the system to run safely and stably This guide will introduce the highest defense level in MyPBX and we strongly recommend that you configure firewall and other security options according to this guide to prevent the attack fraud and the system failure or calls loss Notes 1 In this guide the configuration options marked with X 18 XX XX and above versions 2 We recommend upgrading the firmware to the latest edition for security purpose 3 Don t map any port to MyPBX in router if not needed 4 We recommend limiting the credit of VoIP trunks for international calls Wk 7 only exist in Security Center Security center is a new feature since x 18 0 xx we can get an overview of basic settings like firewall service securty and port guard Click System System Preferences Security Center to get the details You can click the button to configure those one by one You can follow the steps in this manual to configure and get the resut in this page 1 Port This page shows the SIP port and HTTP port we can click Setting to change that It s recommend that the default port should
60. MTP server is 110 30 1 123 Name Allow SMTP Protocol BOTH Port 1 65535 IP 110 30 1 123 255 255 255 255 Action Accept Add Firewall Rule Name Allow SMTP Description all smtp packages Protocol BOTH Port 1 65535 p 110 30 1 123 255 255 255 255 MAC Address Action Accept w Save 3 amp Cancel Figure H 2 7 As for the rule of NTP and POP server you can create it one by one Step6 Configure auto blacklist rules Auto blacklist rules the Server would add the IP address to the blacklist www yeastar com Page 163 0 o 4 UN MyPBX SOHO V4 V5 Administrator s Guide automatically if the number of the packets it sends exceeds the rule you configured Note These 3 rules are created by MyPBX by default 1 Add two auto blacklist rules for port 5060 Rule No 1 Port 5060 Protocol UDP IP Packets 120 Time Interval 60 seconds Edit Auto Blacklist Rules Port s Protocol UDP IP Packets Time Interval w Save Cancel Figure H 2 8 Rule No 2 Port 5060 Protocol UDP IP Packets 40 Time Interval 2 seconds Edit Auto Blacklist Rules IP Packets 40 E Time Interval 2 2 s econds Save Cancel Figure H 2 9 2 Add an auto blacklist rule for Port 8022 Rule No 3 Port 8022 Protocol TCP IP Packets 5 Time Interval 60 seconds www yeastar com Page 164 MyPBX SOHO V4 V5 Administrator s Guide Edit Auto Blackl
61. OT MyPBX SOHO V4 V5 Administrator s Guide 6 7 Advanced Settings 6 7 1 SIP Settings 1 General SIP Settings General NAT Codecs QOS T 38 Advanced Settings UDP Port Enable Enable TLS Ignore Common Name TLS Client Method RTP Port Start RTP Port End DTMF Mode O Max Registration Subscription Time Min Registration Subscription Time Default Incoming Outgoing Registration Time Register Attempts Register Timeout Calling Channel Codec Priority Video Support Max Bit Rate DNS SRV Look Up User Agent w Save TCP Pot TLS Pot TLS Verify Server TLS Verify Client O Yes sslv2 10000 12000 r c2833 v 3600 60 120 0 20 Yes Yes 384 kb s No 3 Cancel Figure 6 59 UDP Port Port used for SIP registrations The default is 5060 TCP Port Port used for SIP registrations The default is 5060 TLS Port Port used for SIP registrations The default is 5061 TLS Verify Server When using MyPBX as a TLS client whether or not to verify server s certificate It is No by default TLS Verify Client When using MyPBX as a TLS server whether or not to verify client s certificate It is No by default TLS Ignore Common Name Set this parameter as No then common name must be the same with IP or WWW yeastar com Page 111 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide domain name TLS Client Method When using My
62. PBX as TLS client specify the protocol for outbound TLS connections You can select it as tlsv1 sslv2 or sslv3 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration The default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration The default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is O no limit Register Timeout Number of seconds to wait for a response from a SIP Registrar before considering the register has timed out The default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected in preference If not MyPBX will follow the priority in your SIP SPS trunks Video Support Support for SIP video or no The default is yes Max Bit Rate Configure the max bit rate for video stream The default 384kb s WWW yeastar com Page 112 0 2 rL Janda MyPBX SOHO V4 V5 Administrator s Guide DNS SRV Look Up Please enable this option when your SIP trunk contain
63. PBX need to send 9123456789 to its trunk when calling this number You should configure 123456789 as the callback number and add 9 before the callback is placed You can add w for analog trunks for some delay too 6 7 5 DNIS Settings DNIS Dialed Number Identification Service is a telephone service that identifies for the receiver of a call the number that the caller dialed Add DNIS Trunk Name pstn3 FXO Enable DNIS DNIS Name sf Save Cancel Figure 6 72 Note If DID is not configured here all the calls via this trunk will show the DNIS instead of the original caller ID 6 7 6 DISA DISA Direct Inward System Access allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as if they were using one of the extensions attached to the telephone switch To use DISA a user calls a DISA number which invokes the DISA application The DISA application in turn requires the user to enter a PIN number followed by the pound sign If the PIN number is correct the user will hear dial tone on which a call may be placed Obviously this type of access has serious security implications and great care must be taken not to compromise your security www yeastar com Page 122 P rL TOT MyPBX SOHO V4 V5 Administrator s Guide DISA ofe Add DISA General Name PIN 26 v BIN Settings Response Timeout 10 Digit Timeout 5 Me
64. Settings LDAP Server LDAP Settings LDAP is running Enable LDAP Root Node dc pbx dc com PBX Node jou pbx dc pbx dc com User Name cn admin dc pbx dc com Password password Save 9 amp Cancel LDAP Phone Book Add Contact A Delete the selected Contacts Total 0 Show 0 View 25 v No LDAP Contact Defined lt lt Prev Next gt gt Page 0 0 Goto Figure 5 20 LDAP Server page Enable LDAP Enable LDAP to use LDAP on your IP phone Root Node A root node for this LDAP e g dc pbx dc com PBX Node A pbx node for this LDAP e g ou pbx dc pbx dc com User Name A user for this LDAP e g cn admin dc pbx dc com Password A password used to access LDAP 2 Add Contact www yeastar com Page 31 6 Yeastar MyPBX SOHO V4 V5 Administrator s Guide In Add Contact you can create them as required Add Contact Email Department First Name Family Name Office Number Mobile Number Home Number sf Save 3 amp Cancel Figure 5 21 Add Contact If you want to know how to use LDAP please refer to Appendix J 5 4 Storage Management 5 4 1 External Storage The External Storage feature is used to extend storage space Once configured the files voicemail call recording files created before the configured days will be moved to the Net Disk Note The shared folder must be based on Windows Operation System And if it s windows Vista 2008 7 please add Everyon
65. TP Port End DTMF Mode Max Registration Subscription Time Min Registration Subscription Time 10000 12000 r c283 3600 60 Default Incoming Outgoing Registration Time 1 Register Attempts 8 Register Timeout Calling Channel Codec Priority Video Support Max Bit Rate 38 DNS SRV Look Up User Agent Figure H 1 3 We recommend changing this to another available port for example 5080 1 2 2 Change the default password The password of the extensions is pincode extension number A password with upper and lower letters and numbers is recommended For example AjK5Up1G www yeastar com Page 155 MyPBX SOHO V4 V5 Administrator s Guide Edit Extension 6010 General Other Settings General Password AjKSUp1G Name 6010 Figure H 1 4 Note A strong password is a MUST for remote extensions 1 2 3 IP restriction for extensions You can find this setting in PBX2 Extensions FXS VoIP Extensions VoIP Extensions General Password When it s configured only the permitted IP can register this extension All the other registry requests will be denied The format is IP address Subnet mask e g 192 168 5 136 255 255 255 255 In this way only 192 168 5 136 can register this extension 6010 Edit Extension 6010 X General Other Settings Other Options E Call Waiting 9 O pup e User Web Interface 9 Ring Out E Follow me Always Voicemail
66. Tool gt Search TLS CA Tool J File Edit View Tools Help Organize Include in library Share with Burn New folder ir Favorites EE Desktop jg Downloads F Dropbox Recent Places Libraries E Documents a Music Pictures Exil Subversion BE Videos a REFE a Homegroup JE Computer L Local Disk C k 11 items Mame i ca md ca ES ca i client dll libssI32 dll E openssl m openssl server Date modified 2013 8 27 10 34 2013 8 27 10 34 2013 8 7 10 17 2013 8 27 10 20 2013 8 b 20 16 2013 8 27 10 34 2013 4 23 11 29 2013 4 23 11 29 2013 8 7 9 55 2013 4 23 11 29 2013 8 7 10 49 Type File falder RND File Windows Batch File Security Certificate Windows Batch File PEM File Application extens Application extens CONF File Application Windows Batch File 1 KB 2 KB 1 KB 1 KB 2 KB 1 398 KB 478 KB 4 KB 1 645 KB 1 KB Figure I 18 The IP phone s server certificate is ready Note We can copy the client pem ca crt to another folder before uploading www yeastar com Page 193 MyPBX SOHO V4 V5 Administrator s Guide Ww Ele Edit View Tools Help Organize Include in library Share with Burn New folder Xr Favorites Name Date modified BE Desktop Egl ca 2013 8 27 10 20 Security Certificate d Downloads chent pem 2013 8 27 10 34 PEM File 7 Dropbox Gs H Recent Places Libraries Ea Documents
67. Trunks Available Trunks Selected pstnS FXQ pstn10 F X0 132 168 4 141 SPS iM Save x Cancel Figure H 4 3 Save it and apply the changes Then click the arrow at the left side to set it to the top Outbound Routes fe Add Outbound Route Route Name Dial Pattern Nolnternational sip_out pstnout Figure H 4 4 www yeastar com Page 178 0 e 4 aackas MyPBX SOHO V4 V5 Administrator s Guide In this case all international call requests will be routed to this invalid trunk Ie The call is dropped directly APPENDIX I How to Use TLS in MyPBX I 1 How to register IP phones to MyPBX via TLS MyPBX is working as a SIP server IP phones register to MyPBX as extensions via TLS 1 Enable TLS in MyPBX s web interface Click PBX SIP settings General to get the settings about TLS which is disabled by default If you are using MyPBX SOHO please find it in Internal Settings gt SIP Settings page Status gt Extensions O Trunks General NAT Codecs QOS Advanced Settings gt C E Outbound Call Control UDP Pot OO 5060 inbound Call Control Enable TCP Pot O 5060 Enable TLS Pot O 5061 TLS Venty Server No D Audio Settings D Bask Settings TLS Venfy Client No TLS Ignore Common Name Yes TLS Chent Method ssh2 RTP Port Start 10000 Advanced Settings IAX Settings RTP Pon End 12000 Bl
68. UEUCUDESU DER dapi Padi Ea 97 5 5 2 MUSIC on Hella PFORMD US is aea RE EH RYRNEPERE FERRE Er FD SEE bu a 98 5 5 3 SY Stel PFOMDES SENGS scosscitsvbonrbPsrhpsEDPPTDPRIMURS IIIS ERATE RETEN Pres RETENAR ATENE 99 eNol cebecalgoctcem E 100 6 6 1 General Preferences s sssssnsassnnsnnsrrnnnnrarnnsnrnnsnrnnsnnnnsannnsannnsannnsnnnnnnn 100 G BUSINESS FOUS boisosoS or DPOPECDURPPNEURCDVPIETRDNIUDUAPINBEOLG CDS DELIA DU PUE ESCHR OI EIOE EA 103 6 5 Feature COGES LisisiereEpIS ER E RRERIRRERERRPSISS EIE S EEN EEPE EEEREN ERN RP qu kinika Edda 104 6 6 4 ele aniBeun sf t o D D D D DOLO 107 6 7 Advanced Settings 55 beso serae pehtspa ssa rR A VERAT KCERRCRER RETE EC EE ERA 111 ONT SIP belii E GlC S 111 60 7 2 TAK SENNO S irese ernier Era EEEE EAE EE ar Nari EO Aaaa 118 SEERE ES IGE E A T T T T E AP eee es 119 6 7 4 Callback Settings MM mmm 120 Cea DONIS SSC INOS er r rae PORE r a a r raare raaa 122 B70 DIS 122 Oszd PIN Ser S SOLDIDIOS coukeuepEPRRE ensue EEDERIA ME E Ei 123 ONU M uli Ss CHUNG S 125 67 9 FACING GrOUDS c 126 O27 D CENCE rrr EEE aaa aaa 127 y RODOS crin a a a d 128 Fad CAM MIO GS on ewes EE EEEE EE E EEE EEE E NE 128 VA ciamRoq e A EN NR 128 S LOQOUU Ae 130 9 Use MYPB X ocina AAi 130
69. X SOHO V4 V5 Administrator s Guide Session expires The max refresh interval Session minSE The min refresh interval which mustn t be less than 90s Session refresher Choose session refresher the default is Uas 6 7 2 IAX Settings IAX Settings UDP Port 4569 Bandwidth Low Minimum Registration Subscription Time 60 Maximum Registration Subscription Time 1200 Allowed Codecs u law Vla law V GSM SPEEX 1G726 ADPCM 1G729A 1H261 H263 1H263P H264 x Save Cancel Figure 6 65 1 General Bind Port Port used for IAX2 registrations Default is 4569 Bandwidth Low medium high with this option you can control which codec to be used Min Registration Time Minimum duration in seconds of an IAX2 registration The default is 60 seconds Max Registration Time Maximum duration in seconds of an IAX2 registration The default is 1200 seconds 2 Codecs A codec is a compression or decompression algorithm used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America which provides very www yeastar com Page 118 0 2 rL TN MyPBX SOHO V4 V5 Administrator s Guide good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America which provides very good voice quality and consumes 64kbit s in each direction receiving and
70. aa Fara 38 5 5 5 Reset and REDOC zu sce vist ERR ERVEERAEERSVERCEEETEREPATERAREREFEREERSEREFREEEA IRR AYaa E tena 39 PBA propt i nic KCRGDUR RE ViIDDUR AR Dn CN Gb p RC OUR UC ORE DR C RD CRUDUM 40 MM UH ie n T EE E UUU 40 www yeastar com Page 2 lo rL S MyPBX SOHO V4 V5 Administrator s Guide 6 1 1 FXS VOIP Extensions cseeeeeee n HH emn ean ana n 40 6 1 2 Phone PFOVISIOPIFIG ciusscuiscosucuespbpRC USE UP UIDPErUPE SEV EPREDU ELENE E PERF TEENER TANE 51 SAN cm m 60 Gi al PRYSICal MONK 2 coca csebndnL ODORE ES PEERS DE EID EUN COUP RII E ED ONE NUS U rU Ida DuCVN Ua ei aU 60 D 2 2 VOEP IEUTI C o inse P ERPESRURERPEERIC AEE 67 6 3 Outbound Call CONEO acccescscawcetoienndaeoseuveateretesdecegeeriantiierdadecsercseceses 77 6 3 1 Outbound ROUTES ai ionssrdUisuphpupbesbphPIDUEUDiN Ui PuPbLMPD UNDE DUDEN CI dE MEE 77 p 242 Speed Dial SLM Scusvuutut idum nubutametat eee aa Eaa ierra agas 80 Sm Mi sleisDiasEe ipeeusisP T M 80 DL TIVI eesopcdursrUeyoPPHPPOTPEIESUEREPEREPEFEPRUPPEPONUUPPPOPHEPPHOFPISTEPRERITERPAAWETER Y VEFETETESS 81 O42 RING GIONS fer 84 GP MORS UII PREPT LE E 86 A COM T CE EE LIT IIT 90 6 4 5 IniDouhd ROUTES cncuoisuchcusbouvchesetentbszg os arbe nor enohevgr eus osndisadhe cid ETENEE ENE 91 SS igoissciidg t e 97 Do EG USTOM PROMOS cearnan REL DET DERUBEPIDSSURURU REL E N
71. able do not disturb by calling 75 on their phone 75 is the default setting Disable Do Not Disturb Users may disable do not disturb by calling 075 on their phone 075 is the default setting 6 6 4 Voicemail Settings In this page we can configure some settings for voicemail feature including general voicemail settings and SMTP settings which is used for voicemail to email Voicemail Settings General Voicemail Settings Max Messages per Folder 100 z Max Message Time 5 Minutes x Min Message Time 5 Seconds x Ask Caller to Dial 5 Delete Voicemail O Operator Breakout from Voicemail No Destination Busy Prompt Play busy greeting Unavailable Prompt Play unavailable greetings Leave a Message Prompt Skip greeting i Announce Message Caller iD Announce Message Duration Announce Message Arrival Time Allow Users to Review Messages O Figure 6 57 www yeastar com Page 107 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 1 General Voicemail Settings a Message Options Max Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box Max Message Time Set the maximum length of a single voicemail message Min Message Time Set the minimum length of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller wi
72. acklist DTMF Mode fc2833 x Max Registration Subscription Time D 3600 Figure I 1 TLS Port Port use for Sip registrations Default is 5061 TLS Verify Server When using MyPBX as a TLS client whether or not to verify server s certificate It is No by default www yeastar com Page 179 0 e 4 aackas MyPBX SOHO V4 V5 Administrator s Guide TLS Verify Client When using MyPBX as a TLS server whether or not to verify client s certificate It is No by default TLS Ignore Common Name Set this parameter as No then common name must be the same with IP or domain name TLS Client Method When using MyPBX as a TLS client specify the protocol for outbound TLS connections You can select it as tlsv1 sslv2 or sslv3 gt E a Status System O Extensions SIP Settings Trunks General NAT Codecs QOS Advanced Settings 3 Outbound Call Control UDP Pot 5060 3 inbound Call Control El Enable TCP Port 5060 Enable TLS Pot TLS Verify Server TLS Verify Client Audio Settings Basic Settings TLS Ignore Common Name TLS Client Method RTP Port Start 10000 IAX Settings RTP Port End 12000 Advanced Settings DTMF Mode rfc2833 x Figure I 2 Notes 1 For security reason we recommend enabling TLS Verify Client and disabling TLS Ignore Common Name in which case MyPBX will verify IP phone s Certificate the common name inside CA shou
73. ad Save Close window on exit Always Mever amp Only on clean exit Figure H 3 3 2 The default username is root and the default password is ys123456 Figure H 3 4 www yeastar com Page 168 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 3 Use command passwd to change the root s password Figure H 3 5 You need to input the new password twice to take effect 3 3 AMI settings The Asterisk Manager Interface AMI allows a client program to connect to an Asterisk instance and issue commands or read events over a TCP IP stream Integrators will find this particularly useful when trying to track the state of a telephony client inside Asterisk and directing that client based on custom and possibly dynamic rules For more information you can refer to this page http www voip info org wiki view Asterisk manager API Note this feature is disabled by default there is no need to enable it for general use If it s enabled please change account and configure IP restriction www yeastar com Page 169 0 e 4 Venta MyPBX SOHO V4 V5 Administrator s Guide AMI Settings AMI Settings E Enable AMI User Name admin Password password IP Restriction Permitted IP address Subnet mask w Save Cancel Figure H 3 6 To manage the accounts to access AMI we can configure it in AMI page directly Click System
74. aller ID as 500 if selecting Transferee 502 will display the Caller ID as 501 Follow Me Prompt When set Follow me to Transfer to number on the extension page e g when 500 is busy transfer to 501 while 500 is busy the call will be transferred to 501 If Enable Follow Me Prompt choosing yes there will be prompt before www yeastar com Page 101 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide transferring the call Otherwise the call will be transferred directly without any prompt Default Yes Music on Hold for Follow Me Prompt Configure whether to play a prompt please hold while I try to locate the person you are calling when transferring a call trough follow me settings Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid Busy Line Prompt Configure the prompt when the dialed phone number is busy Dial Failure Prompt Configure the prompt when dial failed due to conjunction or no available channel 2 Web Server HTTP Enable or disable HTTP session HTTP Bind Port Default port to use for HTTP session is 80 HTTPS Enable or disable HTTPS session HTTPS Bind Port Default port to use for HTTPS session is 443 Note please reboot the system to take effect 3 Extension Preferences User Extensions The default value is 500 to 616 Ring Group Extensions The default value is 620 to 629 Paging Group Extensions The default value is 630 to 6
75. applications such as web browsing electronic mail Internet faxing instant messaging and Voice over IP VoIP TLS is supported in MyPBX for security SIP registry you can also register SIP trunks to VoIP providers via TLS We need to upload the certificate into MyPBX and the IP phones together for authorization Hackers send the register request to PBX for registry via UDP generally if TLS is www yeastar com Page 157 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide enabled in MyPBX hacker cannot register extension without the CA the registry request will be refused directly Refer to Appendix I to get the detailed steps of how to use TLS in MyPBX Note TLS is disabled in MyPBX by default we need to enable it in SIP settings page in advance before using it 2 Firewall configuration Note Please back up the configurations on Backup and Restore page before you go ahead In the case that you lock the device you can reset to factory default and restore the previous configurations The example rules below work with MyPBX firmware version 2 15 xx xx or higher versions The basic logic to configure firewall is Allow all trusted IP addresses and then enable Drop AII Step1 Enable firewall on firewall page of MyPBX System Firewall Settings gt Firewall Rules General Settings General Preferences t General Settings Note 1 You must rebaotthe system after enabling or disabling firewall 2 tis stron
76. as 500 3 Click Record The selected extension will ring and you can pick up the phone to start recording 2 Upload Prompt www yeastar com Page 97 0 e 0 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 Upload Prompt The file size must not be larger than 1 35MB WAY format gsm 6 10 SkHz Mono 1Kb s alaw ulaw SkHz Mono 1Kb s pcm SkHz Mono 16Kb s Choose a File to Upload a 4 Upload 3 Cancel Figure 6 50 The administrator can also upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Note The file size must not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s 6 5 2 Music on Hold Prompts In this page we can upload the music on hold prompts Music on Hold Prompts Upload Music on Hold Prompt L me O oos O 1 sunshine A 2 worldmix X 3 calmriver x Figure 6 51 The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file WWW yeastar com Page 98 0 e GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide Upload Music on Hold Prompt The file size must not be larger than 1 8MB WAV format gsm 6 1
77. ate 7 Dropbox Recent Places Libraries Ea Documents al Music Pictures E Subversion B Videos E REFE b Homegroup jE Computer EL LocalDisk C T k 2 items Figure I 11 Step3 Prepare the IP phone s certificate ca crt Double click ca bat input the information of IP phone step by step a Search TLS CA Tool IE File Edit View Tools Help Organize Include in library Share with Burn New folder T Favorites Name Date madified EE Desktop 2013 8 7 10 17 Windows Batch File m Downloads 2013 8 6 20 16 Windows Batch File 7 Dropbox 3 libeay32 dll 2013 4 23 11 29 Application extens 1 398 KB S Recent Places 3 libssl32 dll 2013 4 23 11 29 Application extens 478 KB E openssl 2013 8 7 9 55 CONF File 4 KB Libraries openssl 2013 4 23 11 29 Application 1 645 KB b E Documents server 2013 8 7 10 49 Windows Batch File 1 KE p a Music b i Pictures b E Subversion gt BS Videos gt m RS gt dj Homegroup 4 jE Computer PEL Local Disk C T k 7 items www yeastar com Page 188 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Figure I 12 In this example the IP phone s IP address is 192 168 4 71 Em C Windows system32 cmd Loading screen into random state done Generating RSA private key 1H24 bit long modulus e is 55537 ChHx1BHBHB1 Enter pass phrase for catrusted ca key Verifying Enter pass phrase for ca trusted ca kewv Enter pass phrase for
78. ate problems may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information Figure 3 3 Note MyPBX firmware upgrade follow up Reboot the device twice to make the new firmware take effect Clean the cache and cookies of the browser before login There is a compatibility issue with IE11 Configure IE11 browser Compatibility View Settings add MyPBX IP address and check Display Intranet sites in Compatibility View and Use Microsoft compatibility lists See the following picture MyPBX IP is 192 168 5 147 in this example WWW yeastar com Page 11 MyPBX SOHO V4 V5 Administrator s Guide ha e aeiesus 0 0 6 1921685147 Print File Hybrid IP PBX for Your Business Zoom 100 Safety Add site to Start menu View downloads Ctrl J Manage add ons F12 Developer Tools Compatibility View settings View settings User Name Report website problems Internet options About Internet Explorer amp MyPBX Configuration Panel Password MyPBX Language English lt i EIER Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 3 4 Compatibility View Settings La Change Compatibility View Settings Add this website Websites you ve added to Compatibility V
79. back function please refer to chapter 6 7 4 How do I configure distinctive ring tones Please refer to APPENDIX E Currently distinctive ringtone can be compatible with Yealink and Snom phone 2 Member Trunks This area allows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box 3 Business Days Define where the calls will be routed during Business Days Office Hours Select one defined business days office hours Office Hours Destination Configure where to route the incoming calls during office hours End Calls Route the incoming calls to end calls the system will auto hang up the call Extension Route the incoming calls to a specific extension Voicemail Route the incoming calls to extension s voicemail IVR Route the incoming calls to a specific IVR Ring Group Route the incoming calls to a specific Ring Group Conference Room Route the incoming calls to a specific Conference Room DISA Route the incoming calls to a specific DISA Queues Route the incoming calls to a specific Queue Faxes www yeastar com Page 94 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Route the incoming faxes to a specific extension s mail address Note This function only supports T 38 faxes Outbound Routes Route the incoming calls to a specific outbound route This function is mainly used for the
80. be changed www yeastar com Page 152 0 e 8 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 Security Center Firewall Service Port Name Setting SIP UDP Port Setting SIP TCP Port Setting SIP TLS Port Setting HTTP Bind Port Setting Figure H 0 1 2 Service This page shows the general service like AMI SSH and TFTP we recommend disabling them if not used Note TFTP is used for phone provisioning it s enabled by default you can disable it after all phones are well configured hiana Firewall Service Port Status Enabled Enabled Enabled Figure H 0 2 3 Firewall In this page the basic information of firewall rules are displayed We recommend configuring it step by step following part 2 of this manual Firewall Service Port Function Status Note Setting Firewall Switch Enabled The number of firewall rule is 5 Please check if the rule is effective Setting Drop All Disabled Setting Blacklist Rules Configured The number of blacklist rules is 3 IP Blacklist Alert Settings Not Configured It is recommended that you configure Alert Settings Alert Settings Figure H 0 3 1 Ports and password enhancement Ports and password are most important for security we recommend changing the default ones to your own www yeastar com Page 153 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Gu
81. ce AMI is a system monitoring and management interface provided by Asterisk It allows live monitoring of events that occur in the system as well enabling you to request that Asterisk perform some action The actions that are available are wide ranging and include things such as returning status information and originating new calls Many interesting applications have been developed on top of Asterisk that take advantage of the AMI as their primary interface to Asterisk There are two main types of messages on the Asterisk Manager Interface manager events and manager actions The 3 party software can work with MyPBX using AMI interface It is disabled by default If necessary you can enable it Enable AMI User Name ami Password password IP Restriction Permitted IP address Subnet mask Add w Save 3 Cancel Figure 5 15 AMI Settings Username amp password after enabling AMI you can use this username and password to log in MyPBX AMI IP Restriction you can set which IP can log in MyPBX AMI interface 5 2 5 Database Grant SOHO are using MySQL database from 14 18 0 22 The 3 party software can access MySQL via internet Before that you need to grant the authority to the database user After entering Database Grant page clicking Add you can add a database user set user password and grant authority Database Grant ie Add User Nam
82. ch me mber Mobility Extension Rings Simultaneously Mao Ring Group members e Available Extensions Destination If No Answer End Call Extension Extension 100 Voicemail Voice mail 100 Destination IVR IVR welcome Ring Group Ring Group ringgroup Y Conference Room Conference Room 64 Queues Queues v Save l x Figure 6 41 WWW yeastar com Page 84 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Ring Group Name This option defines a name for this group e g Sales Ring Group Name is a label to help you identify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The options are as follows 1 Ring All Simultaneously Ring all available Extensions simultaneously 2 Ring Sequentially Ring each extension in the group one at a time Mobility Extension Rings Simultaneously If set to yes when the extension in the Ring group is called the associated mobility extension will ring simultaneously Beforehand the option of Rings Simultaneously should be ticked in the extension settings Seconds to ring each member 1 If the strategy is Ring All Simultaneously it means the number of seconds to ring this group before routing the call according to the Destination if No Answer settings
83. connection of two branches For example Company A locates headquarters in the USA with a branch B in China A and B both have a MyPBX phone system Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B that can be done by this configuration Non office Hours Destination Configure where to route the incoming calls during non office hours 4 During Holidays Define where the calls will be routed during Holidays Holiday Select which defined Holiday to use When a time is defined in both Business Days and Holidays it will be treated as Holidays Destination Configure where to route the incoming calls during holidays 5 Fax Detection Configure if detecting faxes in this inbound route Note Please choose IVR as the destination above before configuring fax detection recommended Destination Configure where the faxes will be routed when faxes are detected No detect Do not detect faxes Custom Email Customize an E mail address to receive the faxes You should first configure the Voicemail Settings gt SMTP Settings for Voicemail correctly before you use this option Faxes Send faxes to an extension If choosing a FXS extension here the fax will be www yeastar com Page 95 0 2 ME rL Vandat MyPBX SOHO V4 V5 Administrator s Guide sent to the FXS port selected you should connect a fax machine to this FXS port If Choosin
84. dd new speed dial Source Number The speed dial number Destination Number The number you want to call E g the source number is 123 The destination number is 5503305 The prefix number is 99 You can use an extension with any type to dial 99123 then it will call the number 5503305 Note Don t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk 6 4 Inbound Call Control WWW yeastar com Page 80 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide In this page we can configure the details of IVR ring group queue and inbound routes 6 4 1 IVR When there s an inbound call aims at Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press O etc The system will transfer the call to corresponding extension according to DTMF digits input by the user ee Add IVR Name Number Enable Direct Dial welcome 660 Yes y Figure 6 38 There is a default IVR here we can edit it directly or add IVR by yourself www yeastar com Page 81 0 e 4 andas MyPBX SOHO V4 V5 Administrator s Guide Edit IVR welcome Number 660 Name welcome Prompt GEE Custom Prompts Repeat Count 3 Key Timeout9 3 Enable Direct Dial m Keypress Events Key Action Destination Connect to Extension Extension 300 IT N
85. de Change Password Change Password Enter New Password ee ENMENEN Strong Retype New Password User Setting Enable User Account Enable CDR Account v Save Figure 5 27 After enabling user account you can log in MyPBX using user user account can change its own password CDR account cdr account is disabled by default and its default password is password You can enable it after you log in MyPBX using admin account To change the password select cdr in User enter the old password and new password and click Save The system will then prompt you to re login using your new password After you enter the new password MyPBX will prompt the password strength It is recommended that you use numbers upper case letters and lower case letters to increase the security Change Password CN Password Change Password Enter Old Password seeeeeee Enter New Password Retype New Password User Setting Enable User Account Enable CDR Account w Save Figure 5 28 After enabling cdr account you can log in MyPBX using cdr cdr account can change its own password www yeastar com Page 36 0 2 4 TN MyPBX SOHO V4 V5 Administrator s Guide 5 5 2 Date and Time Set the date and time for MyPBX Date amp Time Server Time Tue Jul 30 22 51 40 2013 Time Zone 8 United States Pacific Time v Daylight Saving Time Disabled v Au
86. de the default is 4 Note 4 is the default setting it can be changed under Feature Codes General gt Call Pickup 5 Call Duration Settings Set up the max cull duration for every call of this extension but it s only valid for outbound calls Enter 0 or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be valid for internal calls 6 VoIP Settings NAT www yeastar com Page 47 0 2 sik 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device such as a broadband router If you have one way audio problems you usually have problems with your NAT configuration or your firewall s support of SIP and or RTP ports Qualify Send check alive packets to IP phones Enable SRTP Enable extension for SRTP RTP Encryption Transport This will be the transport method used by the extension The options are UDP default or TCP or TLS DTMF Mode RFC2833 Info Inband Auto Remote Register Allow to register remote extensions If you enable Remote Register the extension password must include uppercase letters lowercase letters and digits This option is used to enhance the system security it s disabled by default More details for the system security configuration please refer to APPENDIX H
87. ding settings will be configured as follows Always forward Disabled Busy forward to Voicemail Enabled No answer forward to Voicemail Enabled Do not disturb Disabled Enable Forward All Calls Users may enable always forward by calling 71 on their phone 71 is the default setting Disable Forward All Calls Users may disable always forward by calling 071 on their phone 071 is the default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is the default setting Disable Forward When Busy Users may disable busy forward by calling 072 on their phone 072 is the default setting Enable Forward No Answer Users may enable no answer forward by calling 73 on their phone 73 is the default setting Disable Forward No Answer www yeastar com Page 106 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Users may disable no answer forward by calling 073 on their phone 072 is the default setting Forward to number Users may activate call forwarding by dialing this feature code followed by the extension or phone number to forward all calls to this number Note Users may activate Forward to number by dialing 74 phone number E g by dialing 74501 all calls will be forwarded to extension 501 Forward to Voicemail Users may forward the call to Voicemail by calling 074 on their phone 074 is the default setting Enable Do Not Disturb Users may en
88. dress configure Name Call waiting Line Extension Label Line active for the phone And also you can configure other features on the phone like codecs memory keys etc www yeastar com Page 142 0 e 0 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 Add Phone General Codecs Memory Key Settings Line Keys Settings Enabled Yes v newcong vs v MAC Address 001565 name Manufacturer Yealink Phone Type Call Waiting Key As Send Auto Redial Disabled v Auto Answer Disabled Phone Book Line LJ Linet xtension abel Line Active Line xtension abel Line Active Line3 tension Line Active Linea nsion abel Line Active Lines tension Line Active C Lines xtension Line Active f Save 3 amp Cancel Figure D 4 Step4 Turn on the power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enabled so you can skip this step to step 5 If the DHCP is disabled please follow the steps below to enable it e g Yealink s IP Phone 1 Log in IP phone s web page 2 Enable DHCP www yeastar com Page 143 MyPBX SOHO V4 V5 Administrator s Guide Network NL NM Contacts Upgrade Security Internet Port WAN PC Port Advanced DHCP NOTE Static IP Address 4 The device wil e device will acquire its IP IP Address address from the DHCP E M
89. e F Dropbox ca 2013 8 77 10 20 Security Certificate 1 KB S Recent Places client 2013 8 6 20 16 Windows Batch File 1 KE libeay32 dll 2013 4 23 11 29 Application extens 1 398 KB Libraries libssl32 dll 2013 4 23 11 29 Application extens 478 KB Ea Documents E openssl 2013 8 7 9 55 COMF File 4 KB a Music E openssl 2013 4 23 11 29 Application 1 645 KB i Pictures server 2013 8 7 10 49 Windows Batch File 1 KB Subversion BE Videos t REPS a Homegroup Ll Computer amp Local Disk C k 9 items Figure I 14 The ca crt in folder TLS CA Tool ca trusted is the same as the above one i mh Medel nec Te e tuse wt File Edit View Tools Help Organize Include in library Share with Burn New folder eka Name Date modified Type BE Desktop 2013 8 27 10 20 Security Certificate d Downloads 2013 8 27 10 10 CSR File i Dropbox a ca 2013 8 27 10 20 Security Certificate Recent Places cak 2013 8 27 10 10 KEY File Libraries Ea Documents al Music Pictures Exil Subversion BE Videos El REFE b Homegroup jE Computer amp Local Disk C 7 k 4 items www yeastar com Page 190 0 4 Vaada MyPBX SOHO V4 V5 Administrator s Guide Figure I 15 The IP phone s certificate is finished Note If you have got your own CA for IP phone you can rename it to CA crt and copy it to folder TLS CA Tool ca trusted before making the client pem Step4 Prepare client pem the IP phone s serve
90. e jason User Nam perry Database CDR L Record w Save 3 Cancel Figure 5 16 Database Grant WWW yeastar com Page 27 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Username password The 3 party can use this username and password to access the MySQL Database there are 2 options CDR and Record If you choose CDR then this user has authority to check CDR database if you choose Record then the user has authority to check which call has been recorded automatically 5 2 6 Alert Settings If the device is attacked the system will notify users the alert via call or E mail The attack modes include IP attack and Web Login For more details on the system security configuration please refer to APPENDIX H MyPBX Security Configuration Guide Alert Settings Attack Type Phone Notification E mail Notification IPATTACK Yes Yes WEBLOGIN Yes Yes Figure 5 17 Alert Settings 1 IPATTACK When the system is attacked by IP address the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule 1 Phone Notification Settings PHONE Notification Whether enable phone notification Number The numbers could be set for alert notification users can setup multiple extension and outbound phone numbers Please separate them by Example 500 9911 if the extension has configured Follow Me Settings the call would go to the
91. e OK key on T28 to get the IP of T28 C Put the IP on web browser then you can enter the T28 configure page through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to other extension Q2 How do I reset MyPBX back to the factory default settings A2 To perform a reset please follow the steps below Step 1 Press down the Reset button on the back of the unit for 5 seconds and watch the LEDs on the front of the MyPBX When the status LED turns red let go of the reset button Step 2 When the RUN status LED starts blinking MyPBX will be set back to factory defaults Step 3 To access the configuration page navigate to 192 168 5 150 using a Web browser Make sure that you are on the 192 168 5 0 subnet before doing this Step 4 Login to the device with the username admin and the password password and reconfigure the device www yeastar com Page 136 0 e GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX B How to Configure External Storage Before External storage can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 share BID TEE ET TS
92. e into the shared account list www yeastar com Page 32 MyPBX SOHO V4 V5 Administrator s Guide File Sharing Choose people to share with Type a name and then click Add or click the arrow to find someone Everyone Name Permission Level 88 Administrators Owner 82 Everyone Read Write Yeastar Read Write I m having trouble sharing Figure 5 22 Before external storage can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below External Storage Settings The External Storage feature is used to extend storage space Once configured the files voicemail call recording files created before the configured days will be moved to the Net Disk Step 1 Step2 Step3 Create a Net Disk on a chosen computer Step 1 Choose a window based computer that is always in service Step 2 Create a folder Step 3 Create a text file named status txt in the folder Step 4 Share this folder C _ ial share SEU Trp alt General Sharing Customize Local sharing and security lt To share this folder with other users of this computer 9 only drag it to the Shared Documents folder To make this folder and its subfolders private so that only you have access select the following check box Make this folder private Network sharing and security To share this folder with both networ
93. e 58 0 e 4 Vanckar MyPBX SOHO V4 V5 Administrator s Guide 4 Line keys settings We can configure the line key settings for this IP phone Add Phone General Il Codecs Memory Key Settings Line Keys Settings Line Keys Settings Key yp Label Line Extension Line Key 1 Line 1 Line Key 2 Line2 Line Key 3 Lines Line Key 4 TN LineKey 5 Lines Line Key 6 amp N Lines if Save 3 amp Cancel Figure 6 16 6 1 2 4 Not configured phone In this section MyPBX will scan all the supported IP phones and display them here We can click the MAC address of an IP phone and input the corresponding information in the pop up window like figure 6 13 Not Configured Phone ze Configure the Selected Phones 43 Refresh MAC Address Manufacturer Phone Type E 1 0015651208d5 Yealink E 2 001565148155 Yealink a 3 0015651118bd Yealink m 4 0015652c2cc8 Yealink a 5 00156511189c Yealink 6 001565299112 Yealink lt Prev I Nec Figure 6 17 6 1 2 5 Upload a file Click Upload a file and choose the configuration file of IP phone in the popup window Note the file format must be Yealink cfg file Snom htm file Grandstream xml file Please edit the configuration files in advance before uploading Upload a file No Files Found Figure 6 18 www yeastar com Page 59 0 e 449 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 2 Trunks
94. e I 22 Step2 Upload the trusted certificate The trusted certificate is the ca crt of MyPBX It will be sent to MyPBX during the registry process for authorization Click Security Trusted Certificates upload MyPBX s ca crt www yeastar com Page 195 0 e 4 Venter MyPBX SOHO V4 V5 Administrator s Guide Password Trusted Certificates Server Certificates 1 VeriSign Inc Aug 2 23 59 59 2028 GMT F NOTE 2 Thawte Ew Server thawte Consulting cc Jan 1 23 59 59 2021 GMT a 3 4 Open 5 d Organize v New folder IEEE ek Name Date modified WE Desktop asterisk pem 2013 8 27 8 52 d Downloads 2013 8 27 8 45 1 Dropbox Only Accept Trusted Certificates Ss Recent Places Libraries z sind ial Ea Documents load romeie chooserie Jip te aff Muse i Pictures E Subversion B vid 4 m ux Figure I 23 Status Account Network Success he Cerfiticate has been loaded Figure I 24 When done we can check the content of CA crt like the picture shown below WWW yeastar com Page 196 0 P 4 Vonia MyPBX SOHO V4 V5 Administrator s Guide Password Trusted Certificates Server Certificates 1 VeriSign Inc Aug 2 23 59 59 2028 GMT IF 2 A 45 3 E M ET We Thawte Consulting cc Jan 1 23 59 59 2021 GMT 4 5 d 6 7 LI 8 9 a 10 Only Accept Trusted Certificates Figure I 25 The certificates in IP phone side are well
95. eck Co server automatically Static IP Address Default Gateway COo o Set the IP address Subnet Mask Default Router IP Primary DNS address Primary DNS Secondary DNS fields Secondary DNS manually PPPoE PPPoE This setting provide by DSL User Password Figure D 5 Step5 Finish www yeastar com Page 144 J d 4 Vendar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX E How Do I Configure Distinctive Ring Tones Step1 On your IP phone navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family E g Yealink s IP phone Preference Features DSSKey EXT Key voice Ring Tones DialPlan sms EJ NOTE 2 Internal Ringer Text Internal Ringer File Ring2 wav M E Internal Ringer Text Internal Ringer File Ring3 wav v 4 Internal Ringer Text Internal Ringer File Ring4 way v 5 Internal Ringer Text mu Internal Ringer File RingS5 wawv v 6 Internal Ringer Text MEM E Internal Ringer File Ring5 wawv v 7 Internal Ringer Text Internal Ringer File Ring7 wawv v 8 Internal Ringer Text L f Internal Ringer File Ring8B wawv v 9 Internal Ringer Text Internal Ringer File Ring1 wav v 10 Internal Ringer Text Internal Ringer File Ringl wav v Figure E 1 Step2 Configu
96. ectively Ring Out www yeastar com Page 49 0 em rL Janda MyPBX SOHO V4 V5 Administrator s Guide Check this option if you want to customize the ring time Ring tone will stop over the time defined 8 Follow me Call Forwarding Call forwarding for an extension can be configured here The administrator can configure Follow Me option for this extension If you want to transfer the call to an outbound number please follow the dial pattern of outbound route filled in the outbound number For example forwarding a call to your mobile phone number 123456789 and the dial pattern of outbound route is 9 you should fill in 9123456789 here 9 IP Restriction Enable IP Restriction Check this option to enhance the VoIP security for MyPBX If this option is enabled only the permitted IP Subnet mask will be able to register this extension number In this way the VoIP security will be enhanced For more details on the system security configuration please refer to APPENDIX H MyPBX Security Confiquration Guide Permitted IP address Subnet mask The input format should be IP address Subnet mask E g 192 168 5 100 255 255 255 255 means only the device whose IP address is 192 168 5 100 is allowed to register this extension number E g 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is allowed to register this extension number 10 Mobility Extension MyPBX allows you to use your
97. ecurity Center Firewall Service Port Function e SSCS NK T Seng Blacklist Rules Configured The number of blacklist rules is 3 IP Blacklist Attack Type IPATTACK Phone Notification Yes E mail Notification Y es Alert Mere Attack Type WEBLOGIN Phone Notification Yes E mail Notification Yes Figure 5 7 Security Center Firewall In the Firewall tab you can check firewall configuration and alert settings By clicking the relevant button you can enter the configuration page directly Service Security Center Firewall Service Port Status Setting Disabled Setting Disabled Setting Disabled ii Setting Enabled Disabled Enabled Setting Disabled Setting Figure 5 8 Security Center Service In Service tab you can check AMI SSH TFTP status For AMI SSH you can WWW yeastar com Page 22 0 GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide enter the according page by clicking the button in Setting column For TFTP you can directly disable or enable it Port Security Center Firewall Service Port Name Setting SIP UDP Port Setting SIP TCP Port Setting SIP TLS Port Setting HTTP Bind Port Setting HTTPS Bind Port Setting Figure 5 9 Security Center Port In Port tab you can check SIP port and HTTP port You can also enter the relevant page b
98. ed FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Remembers where it left off in the last ring pass 1 Agents This selection shows all users Selecting a user here makes them an agent of the current queue 2 Caller Position Announcements Announce Position Announce position of caller in the queue Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer Either yes or no hold time will not be announced if lt 1 minute Frequency How often to announce queue position and estimated hold time Note 0 seconds means disabling the announcement 3 Periodic Announcements Prompt Select a prompt file to play periodically www yeastar com Page 88 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Frequency How often to announce a prompt to the caller 4 Events If a caller presses the key while waiting in the queue this setting selects which action should process the key press 5 Failover Destination Define the failover action A failover occurs after the user reach the Queue max wait time 6 Others Music on Hold Select the Music on Hold Class for this Queue Leave When Empty This option controls whether callers already on hold are forced out of a queue that has no agents There are two options Yes Callers are forced out of a queue when
99. efine the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required www yeastar com Page 2 0 em rL TN MyPBX SOHO V4 V5 Administrator s Guide Maximum Channels Control the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension page will override the caller ID setting in the VoIP trunk page Please note that not all the service providers support this feature Contact your service provider for more information DOD DOD Direct Outward Dialing means the caller ID displayed when dialing out Before configuring this please make sure the provider supports this feature Associated Extension The extension making call out via IAX Trunk will display the associated DOD Add DOD Add DOD for one associated extension Add Bulk DOD Add Bulk DOD All Extensions Associated Extension 100 101 102 103 104 105 wf Save 3 Cancel Figure 6 30 Add bulk DOD for bulk extensions in ascending sequence with the Begin DOD you fill in For example if the Associated Extensions are 100 101 102 103 104 105 with Begin DOD as 5500100 the corresponding DOD will be 5500100 5500101 5500102 5500103 5500104 and 5500105
100. ence Room Connect the call to a conference room Connect to DISA Connect the call to a DISA Connect to Queue Connect the call to a queue Connect to Faxes Connect the call to Faxes of extensions Dial by Name The callers can dial the name of an extension to connect to the corresponding extension Hung up Hang up the call Destination Where will MyPBX route the call when the action occurs Time Out Define the timeout action A timeout occurs after the IVR prompt has finished playing for the number of times specified by the Repeat Count field Invalid Define the invalid action The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR www yeastar com Page 83 0 e 4 M MyPBX SOHO V4 V5 Administrator s Guide 6 4 2 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported Note follow me feature in extension page will not take effect when it s ringing as an agent Ring Groups sf Add Ring Group Members ringgroup_default 300 SIP 301 SIP 302 SIP 303 SIP 304 SIP 305 S Figure 6 40 There is a default ringgroup you can edit it or create a new one Edit Ring Group ringgroup default Ring Group Name ri nggroup_default Ring Group Numberg 520 Strategy Ring all simultaneously Seconds to ring ea
101. ers to review their recorded message before sending it to voicemail 2 SMTP Settings for Voicemail Note If you want to send voicemail messages as email attachments please configure this section SMTP Settings For Voicemail Note lf you would like to send voicemail messages as email attachments please configure this section E mail Address mypbx sina com Password eeeeseeceecce SMTP Server smtp sina com Port 25 Use SSL TLS to send secure message to server Test SMTP Settings Figure 6 58 E mail Address The E mail Address that MyPBX will use to send voicemail Password The password for the email address used above SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email e g mail yourcompany com Port SMTP Port the default value is 25 Use SSL TLS to send secure message to server If the server of sending email needs to authenticate the sender you need to select the check box Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account www yeastar com Page 109 0 rod E rL S MyPBX SOHO V4 V5 Administrator s Guide Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check if the above information is correct or network is proper www yeastar com Page 110 lo rL
102. ess o Action wy Save Figure H 2 5 Note If the media server of SIP provider is dynamic and we cannot collect the IP range We can allow the RTP range for the whole IP addresss like this www yeastar com Page 161 0 P 4 MARIAE MyPBX SOHO V4 V5 Administrator s Guide Name RTP ALL Protocol UDP Port 10000 12000 IP 0 0 0 0 0 0 0 0 Action Accept Add Firewall Rule x Name RIP ALL Description 3 allow all RTP packages Protocol pa 0000 0 0 0 0 MAC Address Action v Save Cancel Figure H 2 6 In this case MyPBX can get rid of one way volume issue Step5 Block the web connection of the other IP address that are not added into accept list Add Firewall Rule Name DropaLL HTTP Description Protocol s Por MAC Address is i WWW yeastar com Page 16 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Figure H 2 7 Note Many attacks are caused by the web access it s highly recommend to drop the untrusted connection via web interface Step6 Add common rules to accept the static public IP range of NTP SMTP and POP server We recommend opening all ports for NTP SMTP and POP server in MyPBX s firewall and the IP address should be a static one or it belongs to a range If it s Dyndns there is no need to configure this rule but the IP blacklist should be kept and Drop All should not be ticked For example the S
103. etup Obtain an IP automatically HostName MTU OQ Enable 9 Disable Size 1500 Local IP Address 3 Subnet ask 255 255 255 0 Start P Address 192 468 1 100 Number of Address sa DHCP Address 155 4684 100 to 192 168 1 149 Range Client Lease Time o minutes 0 means one day Static DNS 1 o s Static DNS 2 o o Static DNS 3 o o o o WINS Save Settings Cancel Changes Figure D 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interface System gt Network Preference gt DHCP Server Enable DHCP Server WWW yeastar com Administration Firmware Version 1 04 06 Etherfast Cable DSL Router BEF SR44 Status Advanced Routing Basic Setup The Basic Setup screen iz where basic configuration is performed Some ISPs Internet Service Providers will require that you enter the DNS information These settings can be obtained from your ISP After you have configured these settings you should set a router password from the Administration gt Management screen Completing the Internet Setup ection is all that is required to zet up for your specific ISP Please look at the table below to configure the Router for your Internet connection More Cisco SYSTEMS Page 141 0 P 4 Vonia MyPBX SOHO V4 V5 Administrator s Guide moe ee System Reports Addons DHCP Server DHCP Server WAN Settings DHCP is r
104. ew fields but you can leave some blank For some fields there will be a default value If you enter the field will be left blank Country Name 2 letter code LCN CN State or Province Mame amp full name Some State Locality Name Ceg city Organization Mame teg company Internet Widgits Pty Ltdl Organizational Unit Name eg section 1 Common Mameli teg ip address website 0 192 168 4 142 onmon Mame eg ip address website z Common Mame2z eg ip address website Email Address 1 Please enter the following extra attributes to be sent with your certificate request A challenge password 123456 An optional company name Loading screen into random state done Signature ok subject C CN S T Some StaterO0 Internet Widgits Pty Ltd CH 192 168 4 142 Getting Private key Enter pass phrase for ca trustedsca key m Figure I 5 www yeastar com Page 183 MyPBX SOHO V4 V5 Administrator s Guide e TSCAToo Hf Scarch TSCA Too P File Edit View Tools Help Organize Open Include in library Share with Burn New folder y E Name Date modified EE Desktop 2013 8 27 8 44 File falder d Downloads i ca 2013 8 7 10 17 Windows Batch File 2 KB i Dropbox 2013 8 27 8 45 Security Certificate 1 KB Recent Places client 2013 8 6 20 16 Windows Batch File 1 KB amp libeay32 dll 2013 4 23 11 29 Application extens 1 398 KB Libraries 3 libssl32 dll 2013 4
105. f the Frequency Detection is enabled you must specify the local frequency Hangup Polarity Reversal Detection The call will be considered as hang up on a polarity reversal 2 Answer Detection Answer Detection Answer Detection settings are configured for accurate billing If the PSTN trunk sends polarity after answering the call users can choose Polarity Detection or else choose Ring Detection and configure the detailed settings according to the PSTN line ring tone 3 Caller ID setting Caller ID Start This option allows you to define the start of a Caller ID signal www yeastar com Page 66 0 e 9 P rL TUUS MyPBX SOHO V4 V5 Administrator s Guide Ring Start when a ring is received Caller ID Signaling Bell USA DTMF Polarity Start when a polarity reversal is started Caller ID Signaling V23 UK V23 JP DTMF Before Ring Start before a ring is received Caller ID Signaling DTMF Caller ID Signaling This option defines the type of Caller ID signaling to use It can be set to one of the following Bell bell202 as used in the United States v23 UK suitable in the UK v23 Japan suitable in Japan v23 Japan pure suitable in Japan DTMF suitable in Denmark Sweden and Holland Caller ID Detection For FXO trunks this option forces MyPBX to clarify Caller ID incoming calls 6 2 2 VoIP Trunk There are two types of VoIP trunk in MyPBX SIP and IAX in this page we can also configure the service p
106. f your IP phone s firmware version is above x 70 x x you should select Yes Or else it should be No MAC address Input the MAC address of the IP phone Name Put the name of this Phone here Manufacturer You can choose the Manufacturer of the IP phone Phone Type Choose the model of your phone Only for snom phone Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call Key as Send Configure a key as the send key you choose or disable this feature Auto redial Enable or disable the auto redial for the IP Phone Auto answer Enable or disable auto answer for the IP phone Phone book Enable or disable the feature of phone book for the IP phone Line You can set each line of IP phone for the account you want active or not Extension Select the extension number for IP Phone Label It is shown on the LCD for users to identify the account Line Active You can choose on off to enable disable the account respectively www yeastar com Page 57 P 4 Vantar MyPBX SOHO V4 V5 Administrator s Guide 2 Codecs In this page we can set the codecs for the IP phone Audio Codec amp As General O Custom Disable Codecs Enable Codecs Figure 6 14 3 Memory key settings In this page we can configure the DSS keys of the IP phone one by one Add Phone L L L L E LJ E Figure 6 15 www yeastar com Pag
107. ferences business hours feature codes voicemail settings 6 6 1 General Preferences In this page there are some general settings of MyPBX General Preferences N Preferences General Preferences Ring Timeout 30 S MAX Call Duration 6000 s Maximum Concurrent Calls 0 Music On Hold calmriver Tone Region United States North America Y Echo Cancellation Algorithm oslec v FXO Mode FCC M Distinctive Caller ID No v Attended Transfer Caller ID Follow Me Prompt Music on hold for Follow Me Transferer v Yes v Default v Invalid Phone Number Prompt Busy Line Prompt Dial Failure Prompt v v v Web Server HTTP Enabled v HTTP Bind Port 80 HTTPS Disabled HTTPS Bind Port 443 Extension Preferences User Extensions 300 to 616 Ring Group Extensions 620 to 629 Paging Group Extensions 630 to 639 Conference Extensions 640 to 659 IVR Extensions 660 to 679 Queue Extensions 680 to 689 Reset to Defaults wf Save 9 amp Cancel Figure 6 54 1 General Ring Timeout Number of seconds to ring a device before handling the call as per the extension s Follow Me settings The default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of O disables the timeout The default value is 6000s www yeastar com Page 100 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Maximum conc
108. fore resetting MyPBX SOHO to factory defaults and then restore it using this package The backup created on MyPBX is encrypted with file format bak Notes 1 Only configurations custom prompts will be backed up the voicemail and recording files are not included 2 When you have updated the firmware version it s not recommended to restore using old package Backup and Restore E Create a New Backup E Upload a Backup List Of Previous Configuration Backups backup 2014apr16 84826 all bak Tue Apr 15 16 48 52 2014 se M e Figure 5 31 Create a New Backup Users are able to create a new backup for All or for separate backup extensions Create a New Backup Type File Name Al ree pri 152341 Extension X Backup 3 Cancel Figure 5 32 WWW yeastar com Page 38 0 e 4 NUN MyPBX SOHO V4 V5 Administrator s Guide Upload a Backup Users are able to upload backup for All or for separate extensions Upload a Backup Please choose a tar file The file size must not be larger than 1 8MB Type Choose File to Uplo d Al No file choser oose File to Uploa nn o file chosen sf Upload 3 amp Cancel Figure 5 33 5 5 5 Reset and Reboot We can reset or reboot MyPBX SOHO via web directly in this page Reset and Reboot Options Reboot System Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Reset to Fact
109. forwarded number directly Attempts The attempts to dial a phone number when there is no answer Interval The interval between each attempt to dial the phone number Must be greater than 3 seconds the default value is 10 seconds Prompt Users will hear the prompt while receiving the phone notification www yeastar com Page 28 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 2 E mail Notification Settings Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature E mail Notification Whether to enable E mail Notification or not Recipient s Name The recipients for the alert notification and multiple email addresses are allowed please separate them by Example jerry yeastar com jason yeastar com 456 sina com Subject The subject of the alert email Email Content Text content supports predefined variables Variable names and corresponding instructions are as follows HOSTNAME Host name LOCALIP Local IP address SOURCEIP Attack source IP address DATETIME Occurred USERNAME User name WEBLOGIN effective DESTMAC Attacks destination MAC IPATTACK effective DESTPORT Attacks destination Port number IPATTACK effective PROTOCOL Protocol type IPATTACK effective INTERFACE Network interface name IPATTACK effective www yeastar com Page 29 4 URN MyPBX SOHO V4 V5 Administrat
110. fy this trunk when listed in outbound rules incoming rules etc E g pstn5 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed www yeastar com Page 65 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 1 Hangup Detection Busy Detection Busy Detection is used to detect far end hang up or for detecting a busy signal Select Yes to turn this feature on Busy Count If Busy Detection is enabled it is also possible to specify how many busy tones to wait for before disconnecting the call The default is 4 but better results can be achieved if set to 6 or even 8 Remember the higher the number the more time will be required to release a channel A higher setting lowers the probability that you will encounter random hang ups Busy Interval The busy detection interval Busy Pattern If Busy Detection is enabled it is also possible to specify the cadence of your busy signal In many Countries it is 500msec on 500msec off Without Busy Pattern specified MyPBX will accept any regular sound silence pattern that repeats lt Busy Count gt times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silence which will further reduce the chance of a false positive disconnection Frequency Detection Used for Frequency Detection Enable detecting the busy signal frequency or not Busy Frequency I
111. g a VoIP extension the fax will be sent to the extension s voicemail as an attachment Note If you want to receive faxes with custom Email address the SMTP settings of Voicemail Settings should be configured successfully in advance If you want to receive faxes with E mail address configured in VoIP extension voicemail you should first make sure the tested email to your email address works fine www yeastar com Page 96 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 5 Audio Settings Custom prompts are supported in MyPBX and you can change the system prompts to your local country s prompt 6 5 1 Custom Prompts We can record or upload the prompts in this page you can also play it directly to confirm if it S a valid one you can also download it and save it as a backup Custom Prompts Record New Prompt we Upload a prompt 1 default Record Again Play Download Delete 2 pinuser entry Record Again Play Download Delete 3 pinuser error Record Again Play Download Delete Figure 6 48 1 Record new Prompt Record New Prompt File Name Dial extension 601 to record a new voice prompt wf Record 2 Cancel Figure 6 49 The administrator can record custom prompts by doing the following 1 Click Record New Custom Prompt 2 Input the desired file name on the popup window and choose an extension to call for recording such
112. gly recommended to add local network address ta a common rule with the action is accept or it may be dragged into the blacklist i Enable Firewall Disable Ping Firewall is not li l Drop All enabled Figure H 2 1 www yeastar com Page 158 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Step2 Add common rules to accept local network access Create a common rule to allow all the IP addresses of the local phones to access MyPBX server For example the local IP range is 192 168 5 1 192 168 5 254 the configuration could be as below Name LocalNetwork Protocol BOTH Port 1 65535 IP 192 168 5 0 255 255 255 0 the format must be IP net mask Action Accept Add Firewall Rule Name LocalNetwork Description Allow all local IP range Protocol BOTH Port 1 65535 Ip 3 192 168 5 0 255 255 255 MAC Address Action Accept wf Save 3 amp Cancel Figure H 2 2 Step3 Add common rules to allow remote administrators extensions or devices For example the public IP is 110 30 25 152 we can allow all ports for this trusted IP Name Remote Protocol BOTH Port 1 65535 IP 110 30 25 152 255 255 255 255 Action Accept www yeastar com Page 159 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Add Firewall Rule Name Remote Description allow all ports for 110 30 25 152 Protocol BOTH Port 1 65535 Ip amp 9 110 30
113. he interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeg in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI CAUSE 17 and Hangup Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility NSF Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this setting Echo Cancellation Disable or enable echo cancellation it is recommended not to turn this off Hide Caller ID If you want others to see your CID please disable this option Codec www yeastar com Page 62 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide You can choose alaw or ulaw 1 Caller ID Prefix ISDN Dialplan T
114. hese settings are set to make the caller ID prefix work according to information sent from the E1 provider ISDN telephony numbering plan Recommendation E 164 International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 2 Dialplan Remote Dialplan Calling number type Remote Number Type Calling number identification Location Dialplan Called number type www yeastar com Page 63 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Location Number Type Called number identification 3 DOD Setting Global DOD
115. hind a NAT firewall you need to configure NAT setting on MyPBX if you want to use a remote extension Please follow section 1 or 2 below depending on your network configuration 1 If MyPBX is connected to a local network you must set up port forwarding on your router Specifically you must map port 5060 default SIP port and port 10001 10200 default RTP port range as UDP ports Next log in MyPBX Web GUI go to PBX gt Advanced Settings gt SIP Settings gt NAT External IP Address your router s public IP address External Host your router s domain External Refresh Interval 20 seconds Local Network Identification 192 168 5 0 255 255 255 0 change this according to your network configuration NAT mode Yes Allow RTP Reinvite Yes SIP Settings General NAT Codecs QOS Advanced Settings Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address External Host yeastar 3322 org External Refresh Interval 20 Local Network Identification 192 168 5 0 255 255 255 NAT Mode D yes vj Allow RTP Re invite Yes v w Save 3 Cancel Figure C 1 Assuming that your router s host address is yeastar 3322 org your local network is from 192 168 5 1 192 168 5 254 and the subnet Mask is 255 255 255 0 the MyPBX network settings should configured like Figure C 2
116. ide 1 1 Web GUI HTTP 1 1 1 Change the default HTTP bind port PBX2 Basic Settings General Preferences HTTP Bind Port General Preferences General Preferences Ring Timeout 8 MAX Call Duration E Maximum Concurrent Calls o Music On Hold calmriver Tone Region United States North America HTTP Bind Port FXO Mode Virtual Ring Back Tone Distinctive Caller IDG Follow Me Prompt Yes Music on hold for Follow Me Default Invalid Phone Number Prompt 00 e Busy Line Prompt x Dial Failure Prompt e Figure H 1 1 We can change it to another one like 8080 for example 1 1 2 Change the default password System System Preferences Change Password Change Password Change Password Enter Old Password O Enter Hew Password o 1 Retype New Password fo Figure H 1 2 A strong password needs to be configured here for all accounts Especially account admin and user www yeastar com Page 154 GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide 1 2 Extension Hackers are always sending packages to PBX to register extension before dialing out Extension s security is very important for users 1 2 1 Change the default SIP Port PBX2 Basic settings SIP Settings General UDP Port SP Settings NAT QOS Advanced Settings General Codecs Hbl E TCP Port Enable o E TLS Port Enable a 5060 5061 RTP Port Start R
117. iew Display intranet sites in Compatibility Vie Use Microsoft compatibility lists Learn more by reading the Internet orer privacy statement Figure 3 5 WWW yeastar com Page 12 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 Status Click MESSE to start to check the status of MyPBX SOHO We can check the status of extensions trunks and network and system information 4 1 Line Status In this page we can check the status of extensions and trunks 4 1 1 Extension Status Extension Status y Free a Busy EU Hold y Unavailable Jg Ringing P 300 SIP FP 301 SIP F 302 SIP 4 303 SIP 4 304 SIP y 305 SIP Jy 601 FXS Jy 602 FXs Figure 4 1 MyPBX Status Description Extensions 1 7 Extension is unavailable 2 9 Extension is idle 3 3 Extension is ringing 4 P Extension is busy 5 4 Extension is on hold www yeastar com Page 13 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 1 2 Trunk Status Trunk Status Trunk Name User Name Port Hostname IP Reachability Registered Yeastar SIP 5012 192 168 5 101 OK OK 1 ms Support SP SIP 192 168 4 142 OK 1 ms Idle pstn4 FXO Port 4 OK BriTrunk1 BRI Port 1 OK BriTrunk2 BRI Port 2 Figure 4 2 Trunks VoIP Trunk Status Trunk registration failed Registered Successful registration trunk is ready for use Request Send Registering Waiting Waiting for authentication Service Provider Status OK Successful regist
118. ill be added the VLAN label before sending to that switch VLAN Settings VLAN Over LAN NO 1 VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway NO 2 VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway w Save 3 Cancel Figure 5 3 VLAN Over LAN NO 1 Click the NO 1 you can edit the first VLAN over LAN VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over LAN VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over LAN Default Gateway Set the Default Gateway for MyPBX VLAN over LAN NO 2 Click the NO 2 you can edit the first VLAN over LAN www yeastar com Page 18 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over LAN VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over LAN Default Gateway Set the Default Gateway for MyPBX VLAN over LAN 5 1 4 VPN Settings A virtual private network VPN is a method of computer networking typically using the public Internet that allows users to privately share information between remote locations or between a remote location and a business home network A VPN can provide secure information transport by authenticating users and encrypting data to prevent
119. inistrator s Guide Follow the steps below to use this function Step 1 Enable Callback Inbound Routes Choose Yes on Enable Callback to enable this function Edit Inbound Route pstnin General Route Name pstn n DID Number Extension Caller ID Number Distinctive Ringtone Enable Callback Yes Callback Settings Figure 6 69 Step 2 Create Callback number Add Callback Number Callback Number wv Save x Cancel Figure 6 70 Step 3 Create Callback Rules You will need to create callback rules when the system should strip or add digits Add Callback Rules Trunk Name pstn3 FXQ Y Strip digits before dialing Prepend before dialing M Sae Cancel Germs Figure 6 71 Trunk Name Choose the trunk with callback rules Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed For example when you call from number 123456789 into MyPBX the caller ID is 0123456789 but you can only call 123456789 successfully from MyPBX trunk You should configure number 0123456789 as the call back number and strip 1 digit before the callback is placed www yeastar com Page 121 0 em rL TN MyPBX SOHO V4 V5 Administrator s Guide Prepend before dialing Define digits added before a callback number before the callback is placed For example the call in number Caller ID is 123456789 My
120. ion 601 Y EE Mv Save Cancel Figure 6 27 Type SIP Identifies whether the trunk sends and receives calls using the VoIP protocol SIP Provider Name www yeastar com Page 68 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide A unique label to help you identify this trunk when listed in outbound rules incoming rules etc E g yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Username Username of the SIP account Used for SIP trunk registration Authorization name Used for SIP authentication Leave this blank if not required Password Password of the SIP account From User All outgoing calls from this SIP Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite package Keep this field blank if not needed Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if not needed Maximum Channels Control the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The
121. ion3 v Gp Search Delay ms 0 2000 o Match Incoming Calls Enabled v o LDAP Sorting Results Enabled LDAP Lookup For PreDial Dial Enabled Confirm Cancel Figure K 2 First fill the fields as the configuration as below LDAP Name Filter cn sn LDAP Number Filter telephoneNumber z9o homePhonez9o mobile z9 7 Server Address 192 168 5 142 the IP of MyPBX Port 389 Base dc yeastar dc cn User Name cn admin dc yeastar dc com Password x the password you have set on MyPBX Max Hits 50 LDAP Name Attributes cn sn displayName LDAP Number Attributes telephoneNumber homePhone mobile mail departmentNumber LDAP Display Name cn Protocol Version 3 Search Delay ms O 2000 0 LDAP Lookup for Incoming Call Enabled LDAP Sorting Results Enabled LDAP Lookup for PreDial Dial Enabled Click the confirm button and the LDAP will take effect Then configure the DSS Key for linking to the LDAP setting www yeastar com Page 206 0 o 4 Yeastar MyPBX SOHO V4 V5 Administrator s Guide um Preference Features Softkey Layout DSS Keys EXTKey Action URL Voice Ring Tones DialPlan SMS Memory Keys gt gt NOTE Key Type The free function key Types Speed Dial BLF Key Event DSS Key1 LDAP vj Auto v Intercom URL DSSKey2 N A QAO to lt BLF The button can be configured DSSKey3 N A vyiE Aut
122. ist Rules Port 8022 Protocol TCP IP Packets 5 Time Interval 60 seconds w Save 3 amp Cancel Figure H 2 10 Step 7 Enable Drop all If this feature is enabled all the packets and connection that do not match the rules would be dropped Warning Before enabling this feature please create a rule to accept the local network access or the server might not be accessed General Preferences Apply Changes b General Settings Note It is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist 7 O Enable Firewall Disable Ping Firewall has started successfully Common Rules ee Add Rule Protocol y ACCEPT LocalNetwork BOTH 192 168 5 0 255 255 255 0 1 65535 y A Fs ACCEPT Remote BOTH 1100 30 25 152 255 255 255 255 1 65535 y A FIs VL ACCEPT SIP UDP 110 111 132 6 255 255 255 255 5060 5060 F29 ACCEPT RTP UDP 110 111 132 6 255 255 255 255 10000 12000 y A T 3 ACCEPT Allow SMTP BOTH 110 30 1 123 255 255 255 255 1 65535 y A Figure H 2 11 Notes 1 After enabling Drop All the rules of auto defense and IP blacklist will not take effect It means except the IPs and packets which are defined in the accept rules the other connection or packets will be dropped 2 If Drop All is not enabled please don t remove the IP blacklist rules in case the system security hole exists Step
123. istrator s Guide Add Blacklist x Number Type Inbound a w Save 3 Cancel Figure 6 67 Note Add a phone number in blacklist such as 05921234567 1 If the type is inbound then this number can t be called 2 If the type is outbound then the extensions in MyPBX can t call this number 6 7 4 Callback Settings MyPBX allows caller A to dial an inbound route number and after hearing the ring A can hang up the call or wait for MyPBX to cut off the call then MyPBX will call A with this number When A picks up the call A can dial the number he wants to call MyPBX will call the number with its outbound route Notes 1 If you d like to use callback feature please make sure it s enabled on the inbound route setting panel 2 No callback rules needed to be set if the trunk supports call back with the caller ID directly Callback Settings Note 1 If you d like to use callback feature please make sure that it s enabled on the Inbound Routes setting panel 2 No callback rules need to be set if the trunk is able to call back with the caller ID directly Allow All Numbers ee Add Callback Number No Callback Numbers Defined ee Add Callback Rules No Callback Rules Defined yf Save 3 Cancel Figure 6 68 Allow All Numbers If you want to apply Callback function to all incoming numbers please tick Allow All numbers www yeastar com Page 120 0 e 4 Vonia MyPBX SOHO V4 V5 Adm
124. k users and other users of this computer select the first check box below and type a share name Share this folder on the network Share name share Allow network users to change my files Learn more about sharing and security i Windows Firewall is configured to allow this folder to be shared with other computers on the network View your Windows Firewall settings Figure 5 23 Step 1 Choose a window based computer that is always in service www yeastar com Page 33 0 em 4 Vantiar MyPBX SOHO V4 V5 Administrator s Guide Step 2 Create a folder Step 3 Create a text file named status txt in the folder Step 4 Share this folder Then we need input the Net Disk information in step2 page Extemal Storage Settings The External Storage feature is used to extend storage space Once configured the files voicemail call recording files created before the configured days will be moved to the Net Disk Step 1 Step 2 Step 3 Step 2 Input the Net Disk properties Net Disk Host IP Net Disk Share Name Net Disk Access User Name Net Disk Access Password Move files created before 5 Iv days ago wf Save 3 Cancel Figure 5 24 Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network sha
125. l be associated with this particular User Phone Password The password for this extension but it is not a fixed one When you add new extension a random and robust password will be generated like Gtwfup642 Name A character based name for this user e g Bob Jones www yeastar com Page 46 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Caller ID The Caller ID will be used when this user calls another internal extension Register Name It is for extension registration validation Users will not be able register the extension if the authorization name is incorrect even though the username and password are correct 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN The voicemail password for this extension e g 1234 3 Mail Setting This option defines whether or not voicemails or faxes are sent to an Email Address as an attachment Enable Send Voicemail Once enabled the voicemail will be sent to email as an attachment Email Address Email address used to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings has been properly configured before using this feature 4 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature co
126. l trust Allow Guest Pedantic No f l Session timers Accept Session expires 9 1800 S Session minse 90 5 session retresher Uas Figure H 3 1 Note Allow Guest is disabled by default please keep it to No for general use 3 2 SSH access enhancement 3 2 1 Disable SSH Select LAN Settings gt Enable SSH If external debugging isn t required please select No LAN Settings DHCP Enable SSH Hostname MyPBX IP Address 192 168 4 142 Subnet Mask 255 255 254 0 Gateway 192 168 5 1 Primary DNS 182 168 5 1 Secondary DNS IP Address2 Subnet Maske Figure H 3 2 Note SSH access is disabled by default please keep it to No if not needed 3 2 2 Change the default password for SSH We can use the Linux command passwd to change the root password of MyPBX www yeastar com Page 167 0 eo 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 1 Log in via putty exe BS PUTTY corrouroron NN Category E Session Basic options for your Pu T TY session Logging Specify the destination you want to connect to Terminal Host Mame or IP address 192 168 4 142 Features Lonnection type J Window Raw Telnet Rlogin SSH i Appearance Behaviour Saved Sessions Load save or delete a stored session Selection i Colours Connection z Data Telnet Delete SSH Serial Default Settings Lo
127. lcome During Holidays Holiday Destination End Call Fax Detection Destination No Detect w Save 3 Cancel Figure 6 47 Add Edit Inbound Route 1 General Route Name A name for this inbound route E g pstnin DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 www yeastar com Page 92 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The I will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digit phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number For more information please refer to Appendix F How to Use DID Extension Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and
128. ld be the same as its IP or domain name 2 TLS Client Method it s the TLS method of IP phone you can contact the manufacturer of the IP phone to get that 3 You need to reboot MyPBX to take effect after enabling TLS 2 Prepare the whole certificates for TLS Here are the certificates of MyPBX and IP phones for TLS registry as the screen shot above MyPBX s CA CA crt MyPBX s server certificate asterisk pem IP phone s CA CA crt or CA csr IP phone s server certificate client pem WWW yeastar com Page 180 Q e 4 andas MyPBX SOHO V4 V5 Administrator s Guide The certificate is generated via the toolkit OpenSSL you can compile the source package from http www openssl org or download the tool used here download link www yeastar com download tools TLS CA Tool rar You can find the files inside the package like these es mE oe File Edit View Tools Help Organize Include in library Share with Burn New folder og r Favorites E Name Date modified Type BE Desktop ca 2013 8 7 10 17 Windows Batch File 7 KE m Downloads client 2013 8 6 20 16 Windows Batch File 1 KB 7 Dropbox libeay32 dll 2013 4 23 11 29 Application extens 1 398 KB Recent Places libssl32 dll 2013 4 23 11 29 Application extens 478 KB E openssl 2013 8 7 9 55 CONF File 4 KB Libraries 7 openssl 2013 4 23 11 29 Application 1 645 KB Ea Documents server 2013
129. ll be prompted to press 5 before leaving a message Operator Breakout from Voicemail If this option is set the caller can jump out of the voicemail and go to the destination IVR you set by dialing O b Greeting Settings Busy Prompt Greeting played when the extension called is busy Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Unavailable Prompt Greeting played when the extension called is Unavailable Skip greeting Do not play a greeting Play Unavailable greeting play the extension Unavailable greeting Leave a Message Prompt Greeting played to ask the caller to dial 5 to leave a message Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Play Unavailable greeting play the extension Unavailable greeting C Playback Options Announce Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins playing www yeastar com Page 108 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Announce Message Duration If this option is set the duration of the message in minutes will be played back before the voicemail message begins playing Announce Message Arrival Time If this option is set the arrival time of the message will be played back before the voicemail message begins playing Allow Users to Review Messages Allow call
130. ll get only IP address for authorization Analog Trunk FXO ports of MyPBX connected to a local PSTN www yeastar com Page 130 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide BRI Trunk BRI ports of MyPBX connected to ISDN provider What are FXO and FXS FXS Foreign exchange Station is an interface which drives an analog telephone or FAX machine FXS interfaces deliver power provide ringing and use FXO signaling FXS interfaces are what allow you to hook telephones and other analog devices to your PBX FXO Foreign exchange Office is an interface that connects to a phone line to supply your PBX with access to a public telephone network FXO interfaces use FXS signaling FXO interfaces allow you to connect your PBX to real analog phone lines Sample Routing via VoIP Trunk Let s configure all inside extensions to dial O0 through the VoIP Trunk 1 Add VoIP service provider Before we do add this please make sure you have a VoIP Trunk account Trunks VoIP Trunk gt SIP Trunk Enter your account information on this page and click Save www yeastar com Page 131 0 e 0 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 Edit VoIP Trunk VOIP Supplier Provider Name VOIP Supplier Hostname IP catnextgen com Domain catnextgen com User Mame 65621070164 Authorization Name 56210701644 gcatnextgen con Online Number Maximum Channels Caller ID 6621070164 Reaim 0 W Enable
131. llowed by a 3 digit area code and then 6 digit number Strip Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press O before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed Add Add multiple dial patterns in this outbound route Member Extensions Define the extensions that will be permitted to use this outbound route Member Trunks www yeastar com Page 79 J e 4 Vanckar MyPBX SOHO V4 V5 Administrator s Guide Define the trunks that can be used for this outbound route 6 3 2 Speed Dial Settings Speed Dial Settings The prefix of speed dial 99 wy Save Cancel ef Add Speed Dial No Speed Dial Defined Figure 6 36 1 Options The prefix of speed dial The prefix should be dialed before the speed dial number The default is 99 Add Speed Dial X Note Don t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk Source Number Destination Number yf ave 2 Cancel Figure 6 37 2 A
132. low me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 9 Volume Settings Rxgain The Volume sent to FXS extension Txgain The Volume sent out by the FXS extension 10 Mobility Extension MyPBX allows you to use your mobile phone as an extension If you set your mobile phone as a mobility extension and then you call MyPBX with this mobile phone you will hear a dial tone MyPBX will recognize your call as a call from an extension You can dial the number of other extensions your caller ID will be the number of your extension or dial out via outbound routes just like dialing from your extension Note If callback is enabled in the inbound route the mobility extension function of this inbound route will be disabled Enable Mobility Extension Enable this feature Mobility Extension Number When you dial the server with this number the mobile phone gets the permission of the extension For example dialing the other extensions playing the voicemail Ring Simultaneously When the extension has an incoming call it rings its mobility extension simultaneously Outbound Prefix Fill in proper prefix of mobile number so that it can match an outbound route to dial the mobility extension For example if you set the prefix 9 it will send 9 mobility extension number to the outbound route 11 Call ID type Call ID Setting Normally yo
133. mail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN Voicemail Password for this extension e g 1234 3 Mail Setting Enable Send Voicemail Once enabled the voicemail will be sent to the email address below as an attachment Send Voicemail to Email Address This option defines whether or not voicemails Fax is sent to the Email address as an attachment Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature 4 Flash Hook Flash Detection Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event If a second event occurs in less time than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000ms and it can be configured in 1ms increments 5 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code the default is 4 Note 4 is the default setting it can be changed under Feature Codes General Call Pickup 6 Call Duration Settings WWW yeastar com Page 42 0 2P E 4 Vanciap MyPBX SOHO V4 V5 Administrator s Guide Setup the max cull duration for every call of this extension but it s
134. mation DDNS Settings DDNS Settings Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com DDNS is not running Enable DDNS DDNS Server dyndns org User Name Password Host Name wf Save Cancel Figure 5 5 Enable DDNS DDNS Server Select the DDNS server you sign up for service User Name User name the DDNS server provides you Password User account s password Host Name Note DDNS allows you to access your network using domain names instead of www yeastar com Page 20 0 2 ME rL Yeastar MyPBX SOHO V4 V5 Administrator s Guide IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com 5 1 6 Static Route MyPBX will have more than one Internet connection in some situations but it has only one default gateway You will need to set some Static Route for MyPBX to force it goes out through different gateway when accessing different Internet The default gateway priority of MyPBX from high to low is OpenVPNWAN port LAN port Static Route Settings Destination Subnet Mask Gateway Interface 0 0 0 0 0 0 0 0 192 168
135. mber MyPBX will help to pick up those chosen members and you can talk directly without any rings Add Paging Group Paging Group Number 634 Duplex 4 Answer Mo Y Paging Group Members Available Extensions Selected S00 SIP 301 SIP SIP 302 SIP 303 SIP 304 SIP 305 SIP 306 SIP 307 SIP 308 SIP f Save Cancel www yeastar com Page 126 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Figure 6 78 Paging Group Number Define the numbered extension that may be dialed to reach this group Duplex Paging is typically one way for announcements only Checking this will make paging duplex allowing all users in the group to talk and be heard by all Answer If it sets Yes any user in the group will talk with the caller when they press If it sets No users in the group can talk with each other without pressing 6 7 10 Certificates MyPBX can support TLS extension Before you register TLS extension on IP phone you should upload certificates first Upload Certificate Type Biz ee PBA Certificate Choose a ceritificate to Upload Browse wf Save Qe Cancel Figure 6 79 Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you should upload a CA The relevant IP phone should also have this certificate PBX Certificate This certificate is server certificate No matter selecting TLS Verify Client as Yes o
136. mber Outbound Routes Available Outbound Routes Selected Outbound Routes pstnout w Save 3 Cancel Figure 6 73 1 General DISA Name Give this DISA application a name to help you identify it PIN The password for this DISA PIN Settings Click to add delete or edit PIN list Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number The default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number The default is 5 seconds 2 Member Outbound Routes Used to set the outbound routes that can be accessed from this DISA 6 7 5 PIN User Settings PIN User is used to manage lists of PINs that can be used to access restricted features such as Outbound Routes www yeastar com Page 123 0 P 4 TUN MyPBX SOHO V4 V5 Administrator s Guide LITE User Settings sf Add PIN User No PIN Users Defined Access Code 89 Prompt for Entry pinuser entry Prompt for Failed Entry pinuser error v Save x Cancel Figure 6 74 1 Options Access Code Dial this code to access PIN Prompt for Entry Prompt caller to enter the PIN Number Prompt for Entry Failure Prompt the caller when an invalid PIN is entered Add PIN User PIN Y PIN Settings Member Outbound Routes Available Outbound Routes Figure
137. mily Name Office Number tst s Mobile Number Home Number Sub Number Sub Name Sub Number tAdd Sub Note yf Save 2 Cancel Figure 6 12 www yeastar com Page 55 2 M9 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 2 Upload Phonebook You can upload a phonebook before auto provision which will be provisioned to the IP phone when using auto provision feature to configure your IP phones The format of phonebook should be xml Note All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way 6 1 2 4 Configure phone Let s take provisioning Yealink phone as an example There are two modes to create new phones create new phones in webpage and upload the IP Phone s configuration file Add new phone via webpage Click Add Phone and fill in the corresponding information in the pop up window General Codecs Memory Key Settings Line Keys Setlings Enabled Yes NewConfig MAC Address 001565 Nam O Manufacturer Yealink Phone Type Call Waiting Enabled Key As Send Auto Redial Disabled Auto Answer Phone Book Enabled Line Active Line Active Line Active Line Active Line Active Line Active af Save A Cancel Figure 6 13 www yeastar com Page 56 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 1 General Enabled Choose yes or no to enable or disable this extension New Config I
138. n also ask provider to disable international call if not needed 4 2 Set password for international call MyPBX allows you to configure password for outbound routes www yeastar com Page 175 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Click PBX2 Outbound Call Control Outbound Route For example the password you need is 5503333 Dial pattern 00 Don t miss the dot here Password 5503333 Choose the allowed extension and the trunk to the right side like this Add Outbound Route Route Name international Dial Pattern Strip 0 digits from front Prepend these digits before dialing Password 55033333 T 38 Support No I Rrmemory Hunt No Office Hours Member Extensions Available Extensions Selected 302 SIP 3J 3 SIP 304 SIP 3I05 SIP me 601 FX5 B02 FXS B5010 SIP a Member Trunks Available Trunks Selected pstn FAO International SIF pstn1O FXO p 192 168 414 1 SP S Invalid InternationalSPS nd da wv Save 3 amp Cancel Figure H 4 1 Save and apply the changes when 300 and 301 pick up headsets and dial a international number MyPBX will ask for the password if passed the call will be dialed out If not the call will be dropped www yeastar com Page 176 0 P 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 3 Disable international call in MyPBX We can ask the provider for help to disable international calls in advance if i
139. n leave some blank For some fields there will he a default value If you enter the field will be left blank Country Name 4 amp 2 letter code CCH CH State or Province Mame amp full name gt amp Some State l Locality Name Ceg city I Organization Mame teg company Internet Widgits Pty Ltdl ME ommon Name teg ommon Name eu Common Mamez eg Email Address 1 I a a m a m zl E LP I Ls LI til ip address website 192 168 4 71 ipa ip address website ress website Please enter the following extra attributes to be sent with your certificate request A challenge password 123456 An optional company name 1 Using configuration From openssl conf Loading screen into random state done Enter pass phrase for catrusted ca key Check that the request matches the signature Signature ok he Subject s Distinguished Name is as follows ountryName tateOrProvinceName IPGanizat lonName onmonHame PRINTABLE 7 CH PRINTABLE 7 Some State PHIHTRBLE Internet Widgits Pty Ltd PRINTABLE 7192 168 4 717 ertificate is to be certified until Aug 25 82 30 44 2623 GMT 3650 days Lj r L i out of i certificate requests certified commit uy nlu LA Figure I 17 www yeastar com Page 192 oo 4 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Confirm all the information we input before clicking y to finish this guide e t TLS CA
140. n of the call here Example 1 Step1 You set the DID number 5503XXX in this example Step2 You choose the destination IVR in this example The configuration of this example means when the incoming call with DID number 5503XXX 7 digit numbers starting with 5503 will go to the destination IVR If you choose the destination please leave the Extension form blank www yeastar com Page 148 5 6 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 Edit Inbound Route pstnin General Route Name pstnin DID Number Extension foo O CallerIDNumber sd Distinctive Ringtone sd Enable Callback Callback Settings Member Trunks Available Trunks Selected VOIP Supplier SIP 192 168 4147 SP5 Business Days Office Hours Office Hours Destination Non office Hours Destination During Holidays Holiday Destination Fax Detection Destination w Save 3 amp Cancel Figure F 2 Example 2 Step1 You set the DID number 6001 6099 in this example Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 number 6001 to extension 6001 number 6002 to extension 6002 The destination you set below will be disabled if you set the Extension www yeastar com Page 149 0 P 4 Veatiar MyPBX SOHO V4 V5 Administrator s Guide Edit Inbound Route VOIP IN
141. nfigure it as below Port 8022 Protocol TCP Rate 10 min Then it means maximum 10 TCP connections can be handled in 1 minute The 11 connection will be dropped WWW yeastar com Page 25 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 5 2 3 IP Blacklist You can set some packets accept speed rules here When a IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically IP Blacklist Blacklist Rules sie Add Rule Protocol 5060 UDP 120 60s 5060 UDP 40 2s 022 TCP 5 60s IP Blacklist No Auto Black IP Address Figure 5 13 IP Blacklist Settings Page 1 Blacklist rules You can add the rules for IP blacklist rate as you wish Add Auto Blacklist Rules X Port Protocol 9 UDP l IP Packets O Time Interval seconds sf ave 3 Cancel Figure 5 14 Add Blacklist Rule Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval Time interval The time interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can delete it as you wish www yeastar com Page 26 0 2 rL TN MyPBX SOHO V4 V5 Administrator s Guide 5 2 4 AMI Settings The Asterisk Manager Interfa
142. nloads ca 2013 8 7 10 17 Windows Batch File 2 KB i Dropbox a ca 2013 8 27 8 45 Security Certificate 1 KB T Recent Places client 2013 8 6 20 16 Windows Batch File 1 KE libeay32 dll 2013 4 23 11 29 Application extens 1 398 KB Libraries 3 libssl32 dll 2013 4 23 11 29 Application extens 478 KB Ea Documents E openssl 2013 8 7 9 55 CONF File 4 KB a Music oper 2013 4 23 11 29 Application 1 645 KB i Pictures 1 2013 8 7 10 49 Windows Batch File Subversion BE Videos is BRS b Homegroup jE Computer L Local Disk C 7 fe server Date modified 2013 8 7 10 49 Date created 2013 8 26 22 31 Windows Batch File Size 898 bytes Figure I 8 WWW yeastar com Page 185 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Folow the guide to input information step by step and make sure the information you have input matches the one you have input in Step1 e C Windows system32 cmd exe Gould Not Find GC Users Harry Desktop sIL _CA_Tool ca serial Could Not Find GC Users Harry Desktop sIL _CA_Toolca index txt Loading screen into random state done Generating a 1424 hit RSA private key writing new private key to ca seruer zeruer key You are about to be asked to enter information that will be incorporated into your certificate request What you are about to enter is what is called a Distinguished Name or a DH There are quite a few Fields but you can leave some blank For some fields there will be a defaul
143. o Busy Line Field function with specified account This feature Lo Auto vi 2 must be supported by the sip server fo Auto 2 o Key Event Po Key events are predefined shortcuts to phone and call fo Auto V O Po MlAuo vj f MEME Auto Enable the Intercom mode oT Ato VO ee environment as a quick access DSSKey4 N A DSS Key5 N A a DSS Key6 N A a DSS Key7 N A DSSKey8 N A DSS Key9 N A DSS Key 10 N A aS Ee EAM ine Keys URL gt gt 9 This key function allows you to send HTTP requests to a web Programmable Keys gt gt server NENNEN Figure K 3 If you enable the LDAP Lookup for PreDial Dial you can use LDAP feature either in PreDial Dial page or by pressing DSS Key Finish WWW yeastar com Page 207
144. o Action No Action No Action No Action No Action No Action No Action No Action No Action Mo Action No Action 0 1 2 3 4 5 b 7 9 Extension 300 a Extension 300 Timeout Connect to Extension is E Fed ET Ee Fe Ec E d Ed Ee E E e E Invalid amp Connect to Extension wf Save 3 amp Cancel Figure 6 39 Number MyPBX treats IVR as an extension you can dial this extension number to reach the IVR from internal extensions Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that the selected IVR prompt will be played Key Timeout Wait for the user to enter a new extension for a specified number of seconds www yeastar com Page 82 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Enable Direct Dial Allow the caller to dial other extensions number directly Key Press Events A list of actions that can be performed depending on the digit dialed by the user Key The Key pressed when the callers hear the IVR prompt Action When the callers press the corresponding key the action that MyPBX will execute No Action Do nothing Connect to Extension Connect the call to an extension Connect to Voicemail Connect the call to the voicemail of an extension Connect to RingGroup Connect the call to a ringgroup Connect to IVR Connect the call to an IVR Connect to Confer
145. o take effect Upload Certificate Apply Changes Upload Certificate Trusted Certificate No Certificates Defined PBX Certificate Issued To Expiration asterisk pem 192 168 4 142 Aug 25 00 51 20 2023 GMT X Reboot Warning Rebooting the appliance will terminate all active calls Figure I 27 Click Reboot Now to reboot MypBX When done we can move to Step 2 Upload Certificate E Upload Certificate Trusted Certificate No Certificates Defined PBX Certificate Issued To Expiration asterisk pem 192 168 4 142 Aug 25 00 51 20 2023 GMT Figure I 28 Step2 Upload the trusted certificate The trusted certificate in MyPBX should be the ca crt of IP phone Click Upload Certificates and choose Trusted Certificates in Type windows then upload the IP phone s ca crt www yeastar com Page 198 0 e 4 UNA MyPBX SOHO V4 V5 Administrator s Guide Upload Certificate E Upload Certificate Upload Certificate Open Type Trusted Certificate pee dR cette ronecenene Choose a ceritificate to Upload Choose File No file qp A ee Organize v New folder 1 r UA ame Cangal er Name Date modified Type SS BE Desktop al ca 2013 8 27 10 20 Security d 7 i Downloads _ client pem 2013 8 27 10 34 PEM File asterisk pem 192 168 4 142 F 1 Dropbox
146. o to IVR Create New IVR Number Name Prompt Custom Prompts Repeat Count Key Timeout 3 W Enable Direct Dial Key D 1 2 E 4 n 6 T a B Timeout Invalid Figure 9 4 2 Add Inbound Routes As we can see from the Inbound Route of VOIP_IN all incoming calls from VoIP trunk will be sent to the IVR www yeastar com Page 134 0 o 4 MARIAE MyPBX SOHO V4 V5 Administrator s Guide Add Inbound Route Route Name VOR ON oowmeO mew O cater Number DsmeweRmaoeO Enable Callback No w Callback Settings Member Trunks Available Trunks pstnB FXO pstni FXO GSM15 GSM BriTrunk7 BRI dl an office Hours Destination End Call v During Holidays LIN Destination End Call Fax Detection Destination Figure 9 5 www yeastar com Page 135 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX A FAQ Q1 How to Register SIP device A1 1 Register SIP soft phone Download the x lite softphone from CounterPath website www counterpath com After installing the x lite right click the panel and select the SIP Account setting and then configure it Display Name 500 User Name 500 Password 500 Authorization Name 500 Domain 192 168 5 150 2 Register IP Phone for example Yealink s T28 IP Phone a Connect the T28 s Internet port to the switch And it can get the IP from your route b Press th
147. on Drawing Press downfor 5 seconds to reset tofactory settings IP Address 192 168 5 150 Username admin Password password Internet Router Figure 2 1 2 2 Connecting Ethernet Line MyPBX provides two 10 100M Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power MyPBX utilizes the high performance switch power supply which supplies the required power for the unit AC Input 100 240V WWW yeastar com Page 8 0 2 rL Candar MyPBX SOHO V4 V5 Administrator s Guide DC Output 12V 1A Please follow the steps below to connect the MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100VAC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly www yeastar com Page 9 P 4 UIN MyPBX SOHO V4 V5 Administrator s Guide 3 Administrator Login From your web browser input the IP address of the MyPBX server If this is the first time you are configuring MyPBX please use the default settings as below
148. or MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX IP Address2 Set the second IP Address for MyPBX Subnet Mask2 Set the second subnet mask for MyPBX 5 1 2 DHCP Server Dynamic Host Configuration Protocol DHCP is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers i e a scope configured for a given network You can set a local network NTP server for MyPBX here too Note MyPBX SOHO can be working as a DHCP server but cannot be regarded as a router DHCP Server DHCP Server DHCP is running 4 Enable Router 192 168 5 1 Subnet Mask 255 255 255 0 Primary DNS 192 168 5 1 Secondary DNS Allow IP Address From 192 168 5 2 To 192 168 5 254 TFTP Server tftp 192 168 5 149 NTP Server w Save 3 Cancel Figure 5 2 WWW yeastar com Page 17 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 5 1 3 VLAN Settings A VLAN Virtual LAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations Note MyPBX SOHO is not the VLAN server a 3 layer switch is still needed please configure the VLAN information there first then input the details in MyPBX so that the packages via MyPBX w
149. or s Guide IPATTACK Phone Notification Settings Phone Notification Numberg 915812345678 Attempts Interval s Prompt Custom Prompts E mail Notification Settings E mail Notification Tog jery yeastar com Subject IP Attack 6 amp 3 pbx hosiname HOSTNAME attack source ip address 3 SOURCEIP attack dest mac 3 DESTMAC attack source port 3 DESTPORT attack source protocol S PROTOCOL attack occurred 3 DATETIME f Save 34 Cancel Figure 5 18 IP Attack Configuration 2 WEBLOGIN Web Login Alert Notification Enter the password incorrectly five times to login MyPBX Web interface will be considered as an attack the system will limit the IP login within 10 minutes and notify the user WEBLOGIN Phone Motification Settings Phone Notification Number Attempts Interval s Prompt Custom Prompts E mail Notification Settings E mail Notification To Subject pbx hostname S HOSTNAME login ip address S SOURCEIP login username USERNAME login occurred S DATETIME mf Save 3 Cancel Figure 5 19 Web Login Alert Setting WWW yeastar com Page 30 0 em rL TN MyPBX SOHO V4 V5 Administrator s Guide 5 3 LDAP Server 5 3 1 LDAP Server LDAP is used as a phone book on MyPBX so that you can search a key word from your IP phone The key word can be a name a mobile number an email or other key words in the phonebook Note It requires that the IP phone should support LDAP feature 1 LDAP
150. ory Defaults Warning A lease do not turn off the system until the RUN factory reset v erase all configurat on data on the system ight Degins DINK ing Any power interruption durin g this time could cause damage to the system Reset to Factory Defaults Figure 5 34 Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system www yeastar com Page 39 0 2 4 Venter MyPBX SOHO V4 V5 Administrator s Guide 6 PBX i 5 d Click MESA to access PBX tab In this page we can configure the settings of extension trunk inbound call control outbound call control audio settings and the others After configuration we can make or receive calls as expected 6 1 Extensions In this page we can configure the extensions details and provision the supported models automatically 6 1 1 FXS VoIP Extensions There are three types of extensions supported in MyPBX SOHO V5 SIP IAX and analog extension FXS VoIP Extensions b FXS Extensions Port Extension Name Caller ID 1 601 601 601 f 2 602 602 602 y X VoIP Extensions Add Extension T Add Bulk Extensions 7 Edit the Selected Extensions 4 Delete The Selected Extension Total 6 Show 1 6
151. other fields Default configuration as below Root Node dc pbx dc com PBX Node ou pbx dc pbx dc com User Name cn admin dc pbx dc com Password fill in as required Then you can add contact as required LDAP Server LDAP Settings LDAP is running Enable LDAP Root Node dc pbx dc com PBX Node ou pbx dc pbx dc com User Name cn admin dc pbx dc com Password password Add Contact Nick Name Bill LDAP Phone Book Email bill yeastar com Department TS First Name Billi Family Name Gate si Add Contact 9 Delete the Total 0 Show 0 View 25 v Office Number Mobile Number 14586214458 Home Number v Save X Cancel Prev Next Page 0 0 Goto Figure K 1 2 Configuration on Yealink T 28 IP phone www yeastar com Page 205 MyPBX SOHO V4 V5 Administrator s Guide ELENA c Local Directory Blacklist Remote Phone Book Phone CalInfo LDAP BroadSoft Callog Multicast Paging LDAP Name Fitter I cn sn EP XE LDAP Number Filter telephoneNumber h g LDAP settings Server Address 192 168 4 142 Port 389 Base idc pbx dc com UserName cn admin dc pbx dc com Password eeccccce amp Max Hits 1 32000 50 amp LDAP Name Attributes cn sn displayName a LDAP Number Attributes telephoneNumber homePhc amp LDAP Display Name cn Protocol Vers
152. ow 0 0 No Contact Defined Deny List Total 0 Show 0 0 No Deny List Defined Upload Phonebook Note All the existing phonebooks of the IP phone would be deleted automatically if the phonebooks are configured in this way No Phonebook Uploaded Figure 6 11 1 Add Contact Type There are three types None VIP and Deny list Blacklist Group There are 5 groups None Friends Family Work Colleagues list Nick Name You can set a nick name for this number Favorite Only works with snom phone Organization Input the organization of this contact Only works with snom phone Title Input the title of this contact Only works with snom phone Email Input the email of this contact Only works with snom phone Birthday Input the birthday of this contact Only works with snom phone First Name Input the first name of this contact Only works with snom phone Family Name Input the family of this contact Only works with snom phone www yeastar com Page 54 0 e 4 UN MyPBX SOHO V4 V5 Administrator s Guide Office Number Input the office number here Mobile Number Input the mobile number here Home Number Input the home number here Sub Number Add sub number of this contact Only works with snom phone Note Take some note of this contact Only works with snom phone Add Contact Nick Name Organization Title O Email Birthday O First Name ee Fa
153. r NO you should upload this certificate to MyPBX If IP phone enables TLS Verify server you should also upload the relevant CA certificate on IP phone WWW yeastar com Page 127 0 P 4 Vonia MyPBX SOHO V4 V5 Administrator s Guide 7 Reports E Click 555559 to access We can check the call detailed logs for accounting and system log for debugging 7 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by call date caller callee trunk duration billing duration status communication type and Pin User Call Logs Search Condition Start Date 09 Apr 2014 End Date 09 Apr 2014 Caller Callee i E Trunk All Y Duration Billing Duration Status Al M Communication Type All M Account Code Q Start Searching z amp Download the records A Delete the records Total 0 Show 0 View 25 v Time Caller Callee Source Trunk Destination Trunk Duration Billing Duration Status Communication Type Account Code lt lt Prev Next gt gt Page 1 0 Goto Figure 7 1 7 2 System Logs System Logs Download The Selected Logs Delete The Selected Logs Options C Enable Hardware Log C Enable Normal Log Enable Debug Log IV Enable Web Log Packet Capture Tool Packet Capture Stopped Nc Start Save Cancel Fig
154. r certificate Double click client bat File Edit View Tools Help Organize Open Share with Print Burn New folder Jr Favorites Date modified Type BE Desktop 2013 8 27 10 10 File folder m Downloads aT 2013 8 7 10 17 Windows Batch File 7 Dropbox a 2013 8 27 10 20 Security Certificate Recent Places E client 2013 87 6 20 16 Windows Batch File libeay32 dll 2013 4 23 11 29 Application extens 1 398 KB Libraries 3 fibssl32 dll 2013 4 23 11 29 Application extens 478 KB Ea Documents openssl 2013 8 7 9 55 CONF File 4 KB a Music E openssl 2013 4 23 11 29 Application 1 645 KB Pictures server 2013 8 7 10 49 Windows Batch File 1 KB E Subversion BE Videos ia REPS b Homegroup jE Computer L Local Disk C w client D ate modified 2013 8 6 20 16 Date created 2013 8 26 22 31 Windows Batch File Size 504 bytes Figure I 16 Input the IP phone s information step by step in this script make sure the content is the same as Step3 WWW yeastar com Page 191 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Ex C Windows system32 cmd exe Loading screen into random state done Generating a 18624 bit RSA private key TEAM writing new private key to ca client client kevy You are about to be asked to enter information that will be incorporated into your certificate request What you are about to enter is what is called a Distinguished Name or a DH There are quite a few Fields but you ca
155. r codecs G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband It s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license www yeastar com Page 115 lo 9 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 4 QoS General NAT Codecs QOS T 38 Advanced Settings Tos SIP CS3 Y Cos SIP 3 Tos Audio EF Y Cos Audio 5 Tos Video AF41 Y Cos Video 4 w Save 9 amp Cancel Figure 6 62 QoS Quality of Service is a major issue in VoIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value 5 T 38 bene General MAT Codecs QOS T 38 Advanced Settings Re invite SDP Not Add T 38 Attn butes amp No Error Correction FEC T T38 Max BitRate 14400 Y wf Save 3 Cancel Figure 6 63 Re invite SDP Not Add T 38 Attributes If set to Yes SDP in re invite packet will not add T 38 attributes Error Correction Re invite SDP T38FaxUdpEc
156. r on MyPBX b VoIP Extensions d Add Extension Add Bulk Extensions vZ Edit the Selected Extensions Delete The Selected Extension Total 6 Show 1 6 Extension Type Name Caller ID 300 SIP 300 300 301 SIP 301 301 4 302 SIP 302 302 303 SIP 303 303 304 SIP 304 304 A A P A Pa Pa 305 SIP 305 305 lt Prev Bl Next gt Figure 6 5 We can click Add extension to start www yeastar com Page 45 4 ansias MyPBX SOHO V4 V5 Administrator s Guide Add VoIP Extension General Other Settings General Type SIP Extension 311 Password 3 Gtwfup642 Name D 311 Caller IDW 311 Register Name 311 Voicemail Enable Voicemail o Voicemail Access PIN 6 311 Mail Setting LJ Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Group Pickup Grou pe F Call Duration Setting Max Call Duration VoIP Settings NATO Lt Qualify kal Enable SRIP P I Transport UDP v DTMF Mode RFC2833 v Register Remotely w Save 3 amp Cancel Figure 6 6 1 General Type Extension type SIP IAX or SIP IAX SIP The extension sends and receives calls using the VoIP protocol SIP IAX The extension sends and receives calls using the VoIP protocol IAX Extension The numbered extension e g 1234 that wil
157. ration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed FXO Trunk Status Idle The port is idle Busy The port is in use The port hasn t connected to the PSTN line More detail message please refer to the LED indication of front panel BRI Trunk Status Ok The ports connect correctly The port hasn t connected to the BRI line WWW yeastar com Page 14 0 P 4 MARIAE MyPBX SOHO V4 V5 Administrator s Guide 4 2 System Status In this page we can check the status of MyPBX system including the hardware firmware version and the network status 4 2 1 System Info In this page we can check the hardware firmware version or the disk usage of MyPBX System Info General A Product Type MyPBX SOHO V4 Hardware Version v4 10 0000 0000 Firmware Version 70 19 0 23 Uptime 15 01 36 up 4 44 Disk Usage 7 Note lf there is not enough disk space on the system the oldest voicemail messages call record files and call log files will be automatically deleted as necessary Disk Usage Used Total iK blocks uses flash 215676 393216 55 Memory Usage A Memory Usage Used Total iK blocks Mem 144960 254376 Figure 4 3 4 2 2 Network Status In this page the IP address of LAN port will appear If OpenVPN and VLAN are configured well they will be displayed here too Network Status Hostname MyPBX MAC Address 4 55 49 01 19 44 IP Address 192 168 5 1
158. re Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not required If the configuration is correct open the Windows share folder you will see the MyPBX backup files and folders has been created If the contents of the backup folder look similar to step3 page then you have successfully configured external storage on the MyPBX unit External Storage Settings The External Storage feature is used to extend storage space Once configured the files voicemail call recording files created before the configured days will be moved to the Net Disk Step 1 Step 2 Step 3 Make sure the settings are successfully completed The settings are successfully completed if the folder shows up as following figure Fle Ede View Favortes Took Help GO J search Folders Tale L2 E ishere Z Status tot am sx T l succeed Figure 5 25 www yeastar com Page 34 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 5 5 System Preferences In this page we can set other system preferences like the password for admin account system date and time firmware update hot standby backup and restore reset and reboot 5 5 1 Password Settings MyPBX has 3 accounts admin user and cdr User and cdr account is disabled by default Admin account The default password for account admin is password To change the password select admin in
159. re are 4 spy modes available General spy you have the permission to use the following 3 modes Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitoring If 500 choose barge spy it should dial 92501 to start monitoring If 500 choose general spy it can dial 90501 91501 or 92501 to start monitoring 6 1 2 Phone Provisioning The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process Note Auto Provision functions fully test with these models Yealink T12 T18 T19 T20 T21 T22 T26 T28 T32 T38 T41 T42 T46 W52P VP530 VP 2009 Snom 300 320 360 370 Polycom IP 6000 IP 7000 IP 32X IP33X IP430 IP450 IP550 IP560 VVX1500 Cisco IP7940 IP7960 www yeastar com Page 51 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Aastra 9480i 9480i CT 6730i 6731i 6737i 6753i 6755i 6757i 675
160. re the Distinctive Ringtone on MyPBX Log in MyPBX web interface PBX gt Inbound Call Control gt Inbound Routes Edit Inbound Route fill in the Internal Ringer Text on Distinctive Ringtone www yeastar com Page 145 0 e 0 Yeastar MyPBX SOHO V4 V5 Administrator s Guide e 6 Edit Inbound Route VOIP IN Route Name VOIP_IN DIDNumber sd Extension OG Caller IDNumber Distinctive Ringtone family Enable Callback Callback Settings Member Trunks Available Trunks Non office Hours Destination During Holidays Holiday Destination Fax Detection Destination X Cancel Figure E 2 Step3 Finish WWW yeastar com Page 146 0 GO Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX F How to Use DID Direct inward dialing DID also called direct dial in DDI in Europe and Oceania is a feature offered by telephone companies for use with their customers private branch exchange PBX systems In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk MyPBX support DID you can configure DID in inbound route Related settings DID Number Extension Destination Edit Inbound Route VOIP IN General Route Name D VOIP IN DID Number Po E
161. rovider trunk which doesn t need the use name and password for authorization when you have bought a trunk from provide with IP address only please choose Service Provider trunk VoIP Trunk Apply Changes gt VoIP Trunk Add VoIP Trunk amp Delete the selected Trunk Provider Name Hostname IP User Name test SIP 192 168 5 143 103 K test2 SIP 192 168 5 146 102 A K Service Provider Add Service Provider 9 amp Delete the selected Trunk Hostname IP Test SIP 192 168 4 149 y K Test2 SIP 192 168 4 150 K Figure 6 25 6 2 2 1 VoIP Trunk In this page we can configure VoIP trunk SIP IAX you have got from provider with the authorization name and password www yeastar com Page 67 0 P 4 UN MyPBX SOHO V4 V5 Administrator s Guide gt VoIP Trunk T Add VoIP Trunk Delete the selected Trunk Provider Name Hostname IP User Name 192 168 5 143 192 168 5 146 Figure 6 26 1 Add VoIP Trunk Input the correct SIP information provided by VoIP provider Inaccurate information will prevent the trunk from registering You can delete multiple trunks at once as required Add VoIP trunk Type Provider Name Hostname P Domain User Name Authorization Name Password From User Online Number Maximum Channels Caller IDG Realm Enable Outbound Proxy Server Transport UDP v Enable SRTP O Qualify DTMF Mode rfc2833 DOD Settings DOD o Associated Extens
162. rties Met Disk Hast lP 192 168 5 222 NetDisk Share Name share Net Disk Access Username Net Disk Access Password Move files created before days agn wf Save 3 Cancel Step 3 Save Met Disk settings Step 4 Make sure the settings are successfully completed Figure B 2 External Storage Setting Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not required Open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to Figure B 3 then you have successfully configured External storage on the MyPBX unit File Edit wiew Favorites Tools Help vex 7 gt d p Search Folders Eek Address E ishare skatus txt 7 succeed File and Folder Tasks Text Document LJ auto backup File j OKB 1 KB c Make a new Folder E Publish this Folder to the Web E Share this Folder Figure B 3 External storage setting succeeds WWW yeastar com Page 138 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide APPENDIX C How to Configure NAT Setting When MyPBX is be
163. s more than one IP address User Agent To change the user agent parameter of asterisk the default is MyPBX you could change it if needed 2 NAT General NAT Codecs QOS T 38 Advanced Settings Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address External Host External Refresh Interval Local Network Identification NAT Mode yes Allow RTP Re invite yes w Save 9 amp Cancel Figure 6 60 Note Configuration of this section is only required when using remote extensions Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the Internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VoIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is ina NAT environment External Host Alternatively you can specify an external host and the system will perform DNS www yeastar com Page 113 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide queries periodically This setting is only required when your public IP address is
164. stname or IP address Note 5060 is the standard port number used by SIP protocol 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Maximum Channels Control the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Codecs Define the codec for this SIP trunk and its priority Note codec can only display when editing it after creating the trunk Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Qualify Send check alive packets to the SIP provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 DOD DOD Direct Outward Dialing means the caller ID displayed when dialing out Before configuring this please make sure the provider supports this feature Associated Extension The extension making call out via this Trunk will display the associated DOD Add DOD Add DOD for one associated extension Add Bulk DOD www yeastar com Page 75 0 P 4 M MyPBX SOHO V4 V5 Administrator s Guide Add Bulk DOD All Extensions Associated Extension wf Save 9 amp Cancel Figure 6 33 Add bulk DOD for bulk extensions in ascending sequence with the Begin DOD you fill in For example if the Associated Ex
165. t s not possible we can configure the rules in MyPBX side to drop all the international calls Here are the detailed steps Step1 Create an invalid SIP trunk Create an invalid SIP trunk in PBX29 VoIP trunk Service Provider The IP address can be an invalid one like 127 0 0 1 Add Service Provider Type SIP Provider Name Invalid_International Hostname IP 127 0 0 1 Maximum Channels amp 9 0 Transpart UDP Qualify M DTMF Mode r c2833 Figure H 4 2 Save it and apply the changes The status of this trunk is unreachable of course That s what we want Step2 Create an oubount route for all extensions and this trunk to route international calls ClicK PBX Outbound Call Control 2 Outbound Route create a new one Name NoInternational Dial pattern 00 Don t miss that dot here gt Strip O Choose all extensions and that special trunk Invalid international to the right side WWW yeastar com Page 177 0 P 4 URN MyPBX SOHO V4 V5 Administrator s Guide Add Outbound Route Route Name Nolnternational Dial Pattern 9 Strip 0 digits from front Prepend these digits 9 NENNEN before dialing Password fF T 38 Support Rrmemary Hunt No m Office Hours 00 e Member Extensions Available Extensions 300 SIP 301 SIP 302 SIP nnm 303 SIP as 304 SIP 305 SIF aa GO1 FXS i BO02 FXS Member
166. t value If you enter the field will be left blank Country Name 2 letter code LCN CN State or Province Mame amp full name Some State l Locality Name Ceg city I Organization Mame teg company Internet Widgits Pty Ltdl Organizational Unit Name eg section 1 Common Hame ceg ip address website 0 192 168 4 142 ommon Name eq ip address website Common Mame2 Ceg ip address website 1 Email Address 1 Please enter the following extra attributes to be sent with your certificate request A challenge password 123456 An optional company name Using configuration From openssl conf Loading screen into random state done Enter pass phrase for ca trusted ca keu Gheck that the request matches the signature Signature ok he Subject s Distinguished Mame is as follows ountryName PRINTABLE CN tateOrProvinceMName PRIMTRBLE Some State DrganizationMHame PHIHTRBLE Internet Widgits Pty Ltd D A DE OO RR w Eu llis D i Certificate is to be certified until Aug 25 66 51 28 2023 GMT 3650 days sign the certificate vy nl vy Figure I 9 www yeastar com Page 186 to 4 Macs MyPBX SOHO V4 V5 Administrator s Guide Check the whole information then input y to continue When done you can find the asterisk pem as the following picture shows s Seon T CA T o t TLS CA Tool File Edit View Tools Help
167. tar MyPBX SOHO V4 V5 Administrator s Guide Add Bulk DOD All Extensions Associated Extension 100 101 102 103 104 105 v Save 3 Cancel Figure 6 28 Add bulk DOD for bulk extensions in ascending sequence with the Begin DOD you fill in For example if the Associated Extensions are 100 101 102 103 104 105 with Begin DOD as 5500100 the corresponding DOD will be 5500100 5500101 5500102 5500103 5500104 and 5500105 2 Add IAX trunk Input the correct IAX information provided by VoIP provider Inaccurate information will prevent the trunk from registering WWW yeastar com Page 71 0 em a9 Yeastar MyPBX SOHO V4 V5 Administrator s Guide a f Add VoIP trunk Type IAX v Provider Name Hostname IP User Name Password Online Number Maximum Chann al e x Caller IDG DOD Settings Associated Extension 5601 v tAdd DOD Add Bulk w Save 3 Cancel Figure 6 29 Type IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc E g yeastar2 Hostname IP Service provider s hostname or IP address 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Username Username of IAX account Used for IAX trunk registration Password Password of IAX account Online number D
168. tensions are 100 101 102 103 104 105 with Begin DOD as 5500100 the corresponding DOD will be 5500100 5500101 5500102 5500103 5500104 and 5500105 WWW yeastar com Page 76 0 e 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 6 3 Outbound Call Control 6 3 1 Outbound Routes In this page we can configure the outbound rules to control the outgoing calls Notes 1 The max number of outbound route is 32 2 If the dial patterns are the same in several routes MyPBX will choose the available routes from top to the last one 3 When you have created a new extension please edit the outbound route so that it can dial out too Outbound Routes 4 Add Outbound Route amp Delete the selected Route Bm Route Name Dial Pattern pstnout y Figure 6 34 We can create outbound route or use the default route pstnout dial 94 numbers to dial out Also you can delete multiple outbound routes at once as required WWW yeastar com Page 77 4 asa MyPBX SOHO V4 V5 Administrator s Guide Edit Outbound Route pstnout Route Name pstnout Password PIN Settings T 38 Support D No Rrmemory Hunt No Office Hours Dial Patterns o Dial Pattern Strip 9 ee Add Member Extensions les Available Extensions Member Trunks o Available Trunks Selected pstn1 FXQ 192 166 5 145 SIP pstn2 FAQ test SIP 4 amp Cancel Figure 6 35 Route Name Name of this Outbound Route E g Local
169. tomatically Synchronize With An Internet Time Server NTP Server pool ntp org Set Date amp Time Manually Date Time wr v AM v w Save 3 Cancel Figure 5 29 Time Zone You can choose your time zone here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically Set Date amp Time Manually You can set the time to your local right time manually here 5 5 3 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file name then click start to update the firmware Notes 1 If Reset configuration to Factory Defaults is enabled the system will restore to factory default settings 2 When updating the firmware please don t turn off the power Or the system will get damaged 3 For more information on the steps of updating the firmware please refer to this link http www yeastar com download MyPBX SOHO MyPBX SOHO FirmwareUpg www yeastar com Page 37 0 e 4 UN MyPBX SOHO V4 V5 Administrator s Guide rade en pdf Update System Firmware Firmware Download Source amp HTTPURL TFTP Server HTTP URL Reset Configuration to Factory Defaults Start Figure 5 30 5 5 4 Backup and Restore We can back up the configurations be
170. ttings for Yealink General Preferences Codecs Remote Phone Book Firmware Download Server Language English z Web server Type HTTP amp HTTPS x Go Back to Phone Provisioning Admin Password Fixed Prefix admin Time Zone 8 China Beijing Primary NTP Server cn pool ntp org Secondary NTP Server cn pool ntp org Daylight Saving Time Disabled x Time Format 12 Hour Date Format WWW MMM DD x Voicemail Yes x PNP URL Automatic Custom xw Save 3 Cancel Figure 6 9 6 1 2 2 Aastra General Settings In this page you can configure the general settings before provisioning Aastra IP phones including the items like general preferences program keys configuration soft keys configuration General Settings for Aastra Go Back to Phone Provisioning General Preferences Programkeys Configuration Softkeys Configuration Local Dial Plan 91x 92xx 4 8pooooox 5xx Send Dial Plan Terminator Enable Time and Date Setting Time Server1 Time Server2 Auto Resync Resync Mode none v Resync Time 00 00 vi w Save Cancel Figure 6 10 6 1 2 3 Phone book You can add your contacts here and when you use phone provisioning the IP phone will download the phone book www yeastar com Page 53 lo NE f 9 Yeastar MyPBX SOHO V4 V5 Administrator s Guide EH Add Contact Go Back to Phone Provisionin Contacts Tota 0 Sh
171. u choose the default option except for using MyPBX in Japan in www yeastar com Page 44 0 2 rL TN MyPBX SOHO V4 V5 Administrator s Guide which case you should choose Japan 12 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode Refer to Feature Codes section for more information Spy modes There are 4 spy modes available General spy you have the permission to use the following 3 modes Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitoring If 500 choose barge spy it should dial 92501 to start monitoring If 500 choose general spy it can dial 90501 91501 or 92501 to start monitoring VoIP Extensions A VoIP extension is a SIP IAX Account that allows an IP Phone or an IP soft phone client to registe
172. unauthorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely MyPBX supports OpenVPN IPSec and L2TP VPN Settings OpenVpn Settings Enable OpenVPN No v Import VPN Profile Q9 Choose File No file chosen Upload IPSec Settings Enable IPSec No v Import VPN Profile Choose File No file chosen Upload L2TP Settings Enable L2TP No v Import VPN Profile Choose File No file chosen Upload w Save 3 Cancel Figure 5 4 Enable OpenVPN Import VPN Profile Import configuration file of OpenVPN Don t configure user and group in the config file Enable IPSec Import VPN Profile www yeastar com Page 19 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide Import configuration file of IPSec There can be only one lan in the conf file Enable L2TP Import VPN Profile Import configuration file of L2TP There can be only one conn in the conf file Note for more details about the above VPN settings please contact our technical support 5 1 5 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other infor
173. unning VLAN Settings Router 192 168 5 1 Subnet Mask 255 255 255 0 VPN Settings Primary DNS 192 168 5 1 DDNS Settings Secondary DNS Static Route Allow IP Address From 192 168 5 2 TFTP Server tftp 192 168 5 149 Firewall Rules IP Blacklist v Save Cancel Ev System Preferences Password Settings Date and Time Firmware Update Rankin and Baztara Figure D 2 Step3 Configure phones on MyPBX auto provision page 1 Login MyPBX web interface PBX gt Extensions gt Phone Provisioning gt Add Phone a BAR R ilah gt 2 System Reports Addons Phone Provisioning General Settings for Yealink General Settings for Aastra Phone Book Configured Phone aen Add Phone EF Add Bulk Phones PA Configure the Selected Phones K Delete the Selected Phones Tota 0 Show 00 View is v oIP Trunk Outbound Routes Physical Trunk Not Configured Phone Speed Dis Settings Configure the Selected Phones Refresh Total 100 Show 1 15 View 15 v MAC Address Manufacturer Phone Type IVR L1 1 001565113844 Yealink Ring Groups o 2 001565114094 Yealink g 3 0015651be4a4 Yealink Queues Ll 4 0015651118b9 Yealink E Conferences oO 5 0015651be494 Yealink cues cus go 6 0015652c2cc8 Yealink e d MUN Figure D 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC ad
174. ure 7 2 WWW yeastar com Page 128 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide You can download and delete the system logs of MyPBX Options Enable Hardware Log Save the information of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files Packets Capture Tool This feature is used by technician to capture packets Packet capture tool Wireshark is integrated in MyPBX Users also could specify the destination IP address and port to get the packets IP Specify the destination IP address to get the packets Port Specify the destination Port to get the packets NIC Choose the NIC LAN or WAN which you want to capture the packets www yeastar com Page 129 4 Veadar MyPBX SOHO V4 V5 Administrator s Guide Click to log out safely 9 Use MyPBX Press down for 5 seconds to reset tofactory settings IP Address 192 168 5 150 Username admin Password password Internet Router Figure 9 1 9 1 Make outbound calls To make an outbound call we need to add a trunk first There are 3 types of VoIP Trunk VoIP Trunk Connected to remote VoIP service server You should get an IP address with user name password from the provider Service Provider Connected to service provider server You wi
175. urrent calls Maximum concurrent calls limits The default value O means no limit Music on hold Used to set hold music for the system Tone Region Please select your country or nearest neighboring country to enable the default dial tone busy tone and ring tone for your region Note please reboot the system to take effect HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take effect FXO Mode FXO port s operation mode Virtual Ring Back Tone Its only for GSM UMTS trunk Once enabled when the caller call out with GSM UMTS trunks the caller will only hear the virtual ring back tone generated by the system before callee answers the call Distinctive Caller ID When incoming calls are routed from ring group queue IVR the caller ID displays with the name of ring group queue IVR for example 5503302 ringgroup default Note To display IVR s name please press the key instead of the extension number directly Attended Transfer Caller ID When transferring an incoming call using the attended transfer feature code or the transfer key of IP phone the Caller ID of transferee or transferer displayed on the screen of the callee The default display is the Caller ID of the initiator For example if extension 500 makes a call to extension 501 After 501 picks up the call 501 makes an attended transfer to extension 502 If selecting Transferer 502 will display the C
176. xtension Caller ID Number sd Distinctive Ringtone DO f Enable Callback Callback Settings Member Tru nks Available Trunks EiTTrunkT E1 192 168 4 147 SPS BR Figure F 1 DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 www yeastar com Page 147 0 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Extension Define the extension for DID number this field only valid when use E1 trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Destination If you don t set the extension you can set the destinatio
177. y clicking the button in Setting column 5 2 2 Firewall Rules General Preferences General Settings Note 1 You must reboot the system after enabling or disabling firewall 2 It is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist 7 Enable Firewall Disable Ping y Drop All Firewall has started successfully Common Rules ES Add Rule No Common Rules Defined gt Auto Defense ee Add Rule No Auto Defense Rules Defined wf Save 2 Cancel Figure 5 10 Firewall Settings 1 General Settings Enable Firewall Enable the firewall to protect the device Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices www yeastar com Page 23 0 2 49 Yeastar MyPBX SOHO V4 V5 Administrator s Guide at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 2 Common Rules There is no default rule you can create them as required Add Firewall Rule X Name O Description o Protocol UDP Pott iP o MAC Address O Action Drop w Save 3 Cancel Figure 5 11 Add Common Rules Name A name for

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