Online Backup Client User Manual
Contents
1. BACKUPAGENT THE SOFTWARE IS THE LICENSED PROPERTY OF BACKUPAGENT BV LICENSOR MANUFACTURED BY BACKUPAGENT BW USE OF THE SOFTWARE 15 GOVERNED BY THE TERMS AND CONDITIONS OF THIS COMPUTER PROGRAM END USER LICENSE AGREEMENT AGREEMENT In fiis Agreement you or the emy on whose behalf you miend w downicad the Software are referrad to as Licensee or You Intending t be bound Licensor grants to You and You accept a nonexciuswe non transferable kense to use the Software in order to obtain computer data Storage and retrieval services from a provider that has been authored by Licensor subject to the terms and conditions of this Agreement You are permitted to instal the hard drive system within your own personal or business Computer provided that You o operate the Sofware on a Windows 9x Windows NT 2000 XP or better with appropriate Windows emulation softwere operating system Al copies of the Software Figure 4 Accept the license agreement 2 A X Mo Page 8 of 33 j Online Backup Client User Manual O Choose the destination volume for installation Select the volume where you want to install the OnlineBackup software Installation Type Macintosh HD 33 3 GE available Installation 74 2 GB total Summary x A Installing this software requires 42 5 MB of space You have chosen to install this software on the volume Macintosh HD Figure 5 Choose destination vo2. Cloud Backup Software BackupAgent J cs Online Backup Client User Manual For Mac OS x Software version 4 1 7 Version 2 2 Disclaimer This document is compiled with the greatest possible care However errors might have been introduced caused by human mistakes or by other means No rights can be derived from possible inaccuracies or errors as this is not a contractual agreement but for information only All rights reserved nothing may be duplicated or reproduced without written permission of BackupAgent BV 1 Contents 2 PrO UC INTO IN AO l l lllrerearararar err wr la 5 Z IS VSte mM REQUIEM eN Sucia 5 Sic POAULUVCS sino 6 NO 7 A ASOT VIZ all Cisse DD DD e Sous ivadei dina uc a DD ee 7 2 2 Reglsti QULO WIZAl ciy nA Sa O ON o eee ca Ke aod Senate anio eats Aa 10 5 Online Backup Chent mamn TI t r ACE nidad 14 Mln e rrr zz 9 aao ro_r rrr AO 15 A A _ eo wWwawarasRs see 15 5i2 Jl Create Or changea Dackup Task 15 522 GEN lacada 16 A A e rare E EE N EN 16 A r e 17 AS M 1 Wo ci a KOREN Nett WANAN VE ANN E E EA A To sf TRE E ME e 18 B AO FIE E o DD DD e N Da 18 D2 THE inn QE ND N N e e e e cos aan Saw aU cv Sa e e N aoe 19 IO Ud 20 Ns 8 8 POE O E A O E N eke Re 20 Si Bini li DAG KU Do cs 21 o ge 22 SAL VIEW Dacked Udala o 22 5 4 2 Restore latest versions Of data yal wal Wa a e We e A k e WA e 23 5 4 3 Restore older versions Of data kk kake kk
3. Sites JE Desktop sr fe Applica A AS moosbul a ji Documents i CO Figure 23 Select storage location for the Offline backup All the next steps are the same as for an Online backup 5 4 Restore Your backed up data can be accessed by clicking Restore in the Navigation panel 5 4 1 View backed up data The view shows a collection of computers in the tree view These computers are the base of the backup schedules If the Online Backup Client is or was previously installed on a computer this computer will be shown in this screen Furthermore the tree view shows all backed up data in the Same structure as it was on your computer In this view you can restore as well as delete data from the Backup Server O O O D ga S N C N T Q W Online Backup Client User Manual z Navigation Restore Home Versions 2 Backup My Computers Restore Macmini w Reports and Logs 1 home Options usr e Support About Account Information B YourUserName 50 0 CB Status Uploading 4 Usage 81 2 MB 0 Refresh Import local backup gt Details Figure 24 Restore 5 4 2 Restore latest versions of data Data can be restored per file folder or drive Select files folders or drives you want to restore in the node tree By clicking the Restore button the latest version will be restored automatically This is the m
4. AND TOUR USE OF THIS SOFTWARE SIGNIFIES THAT YOU HAVE READ THIS AGREEMENT AND HAVE AFFIRMATIVELY AGREED TO ACCEPT ITS TERMS AND CONDITIONS IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT YOU CANNOT USE THES SOFTWARE BACKUPAGENT THE SOFTWARE IS THE LICENSED PROPERTY OF BACKUPAGENT BW LICENSOR MANUFACTURED Er BACKUPAGENT BY USE OF THE SOFTWARE 5 GOVERNED Br THE TERMS AMD CONDITIONS OF THIS COMPUTER PROGRAM END USER LICENSE AGREEMENT AGREEMENT L License In this Agreement you or the entry on whose behat you intend 10 download the Software are referred to a Licenses or Yau Intending to be legally bound Licensor gran to You an You accepi a noneaciusva n n tranaferabhls icense lo use the Software in onder to obtain computer data storage and retrieval services from a proide that has been authored by Licensor subject to the fens and conditions of this Agreement You are permitted to install the Sofware on the hard drive system wfihin your man personal or business computer provided that You apese the Sofware on a Windows Y Windows ATf2000 XP or emer win appropriate Windows ermulabon sofbrare operating system Al copies of the Sofware Figure 3 Accept the license agreement 1 Cao nack Conunue 4 To continue installing the software you must agree to the terms of the software license agreement Click Agree to continue or click Disagree to cancel the installation and quit the Installer
5. Backup Server To delete data from the Backup Server click on Restore in the Navigation panel Select the data that needs to be deleted by checking the checkboxes you can select multiple files or folders Click on the Delete button in the lower main panel to delete the file s The client will ask you to confirm the delete action e 7 Delete version Versions to delete 5 All files O All except latest Figure 26 Confirm delete action Note You can choose to delete all data except the latest versions This can be useful to clean up your backup account 5 4 5 Restore process The restore process can be monitored by clicking on Details on the bottom of the application during the process of a restore the details screen will pop up automatically when a restore is initiated Details Status Restore in progress Current file moosbulder Desktop Restore 2009 05 14 11 bin imake File progress Total progress Proc speed Upl speed 14 22 KB s 24 Compression Elapsed time 00 00 59 Size downloaded Figure 27 Restoring Data The details regarding the restore of data Progress information o File progress The progress of the restore of the indicated file o Total progress The progress of the total restore o Proc speed Upl speed The download speed in KB s o Compression The compression of the files downloaded o Elapsed time The total time restoring o Size downloaded The size of the
6. can set the timeout for the service requests o You can set the log files location o Here is where you enable Detail logging for trouble shooting Only enable this when support asks you to enable this 5 5 4 Plugins In the Plugins tab you can set the options for all available plugins 5 6 MySQL backup Within the Plugins tab you can activate the MySQL backup plugin Once you have this activated you can set the plugin options like the URL username and password A Navigation K Options F Home General Backup and Restore Advanced Plugins S2 Backup Ph Restore Reports and Logs lt Options e Support About Plugin Marne Active Status Mysal backup plugin Plugin options URL tS Account information B BATestuser 20 0 GB T Status Online Mu Usage 254 kB 0 A Navigation Pal Options Home 2 Backup Ab Restore Reports and Logs lt Options e Support About General Backup and Restore Advanced Plugin Marne Active Status hig backup plugin Plugin options URL localhost tS Account Information BA BATestuser 20 0 GE Y Status Online k r Usage 254 kB 0 BackupAgent 2012 Page 28 of 33 Online Backup Client User Manual Figure 32 MySQL plugin Options 5 7 Report details Click on Reports and Logs in the Navigation panel for a chronological overview of important events 5 7 1 Reports The Reports view shows a h
7. shell script which will be executed prior to the start of the backup task Continue processing if pre script fails When checked the backup will be performed even if the pre script did not run properly Post Script A Post Script is an advanced option to run certain operations after a backup task has run You can simply browse a command or shell script which will be executed after the backup task is completed Schedule F Continue processing if pre script fails k User r File System Post Script MWS0L PA PORTA FT Ok Cancel Apply 5 _ A ial el Figure 17 Pre Post Scripts 5 2 6 File system You can select data to backup in the Data tab in the Task properties You can easily expand and collapse the branches of the tree by clicking the arrow signs displayed at the left All items are displayed with their type Schedule Select which files and folders should be included for this task Selected resources Unknown Pre Post scripts a DS Store k O 3 Spotlight 1l00 mh l Trashes Com apple timemachine supported CO D fseventsd hotfiles btree vol F Applications t 0O i Audio gt Desktop DE Desktop DF E O M Developer H O B Library Refresh Figure 18 Select backup data When a folder is selected for backup underlying files and folders are automatically part of the selection unless explicitly deselected Note If a folder is checked with a grey
8. version of the software and the license of the software BackupAgent 2012 Page 31 of 33 ID Online Backup Client User Manual y A Navigation Home Backup 2 Restore w Reports and Logs WARNING This computer program is protected by copyright law lt Options and international treaties Unauthorized duplication or distribution of Support this program or any portion of it may result in severe civil or Y criminal penalties and will be prosecuted to the maximum extent Version 4 0 1 3356 Professional Edition About possible under the law O 2003 2010 BackupAgent BV Netherlands All rights reserved Account Information BA BATestuser 1 0 GB Status Online y Usage 0 B 0 Figure 38 Online Backup Client about BackupAgent 2012 Page 32 of 33 6 Online Backup Client uninstallation Normally applications can be removed by dragging the icon into the recycle bin Because the Online Backup Client runs as a service component this cannot be done You can drag the icon to the recycle bin but then the service part remains and must be removed manually afterwards The correct way to uninstall the Online Backup Client is to run the uninstall sh from the application directory Applications Client name Contents Resources through the terminal First change to the mentioned directory and then run the following command sudo uninstall sh If this script doesn t exist anym
9. which files and folders should be included for this task Selected resources Unknown Schedule Pre Post scripts localhost File System MySQL Refresh i Ok Cancel Y Apply J Figure 20 MySQL backup plugin 5 2 9 Backup progress The backup process can be monitored by clicking on Details on the bottom of the application during the process of a backup the details screen will pop up automatically when a backup task is initiated 128 85 KB s 315 65 KB s Compression 04 10 41 Size uploaded 00 32 02 Total size Figure 21 The detail screen while making a backup The details regarding the backup of data Progress information o File progress The progress of the backup of the indicated file o Total progress The progress of the total backup task In the table the amount of files the amount of selected MBs and the amount of sent MBs Full Patch NoNeed Skipped Done Total Done Other information Avg upl speed Remaining time Elapsed time Compression Size uploaded Total size 5 3 Offline backup You can create an offline backup task by clicking on Backup in the Navigation panel i Schedule Pre Post scripts J Full backed up files Patched backed up files incremental backups Unchanged files unchanged compared to last backup Skipped files details in the logs explained later The total amount of processed data The tot
10. Confirm your Encryption Key Encryption key reminder N Please remember this key carefully since no data can be restored when the key is missing Back _ Next Cancel Figure 10 Encryption Key You must type an encryption key and then confirm this key You can only set the encryption key once After setting the encryption key it cannot be changed If you forget the encryption key the data encrypted with this key cannot be accessed anymore Please write down the encryption key in a safe place IMPORTANT This key is unique and can only be chosen once and cannot be changed afterwards Treat this key with great care since it is required to restore your files after a system crash Note It is possible to store a reminder which can be sent to your personal e mail address In this wizard the field to enter the reminder will change into a link Forgot your encryption key Congratulations You have finished the Registration Wizard To change any steps click Back otherwise click Finish Ck CERI Figure 11 End of Registration Wizard BackupAgent 2012 Page 12 of 33 Online Backup Client User Manual The wizard is now finished BackupAgent 2012 ID Page 13 of 33 5 Online Backup Client main interface This is the main interface of the Online Backup Client Several components are displayed in the figure below o Navigation panel O Account Information o Main panel e g H
11. If the task is no longer active for that period of time Example If you set retention to 7 days and stop the OnlineBackupService or shut down your computer for that period of time the backup data will be automatically removed The retention time will only become active the second time you run the backup task o If the data is no longer located at the original location Example If you made a backup of certain folder and you remove rename or replace that folder on your computer the backup of the folder will be deleted after set number of days You can also choose to set the retention of the selected backup data to permanent 0 days in which case all backups of the data will be kept If you want to change the retention value of the current files on the storage and the current value is higher than what you want to set it to you need to change the retention via the set retention option in the restore view see chapter 5 4 7 Remember that a retention value of zero days permanent counts as the highest value Note When the task is set as an offline backup type local backup the option to set retention will be grayed out Note The retention value is changed for all files in the task no matter whether they still exist on the user s computer or not 5 2 5 Pre Post scripts Pre Script A Pre Script is an advanced option to run certain operations before starting the backup task You can simply browse a command or
12. KAKE K KAK KK KK KERA 24 544 Deleting data from Backup Server LES n la eb wa ds 24 Dee DINGS COTO PrOCOSS PP r r cc cc amp m amp amp amp or wrer rXarararH rg 24 DA O lin DOL TOCA DACKUD gt 5 Ey e E e ye MENA e bna E e ne MON e kn cy E re k Ke ee YA 25 A A e DD DD T Dk a 25 LOP ONS aa NN DD DD E Da eee 25 LO A K RIN A AIE N re on n e a a I e E A OE ery ell 26 5302 BCR 0 ANA Restore xar lay NE e ties 26 SSS MOV ANC O r 27 AR NIN aS YN DD Dr DD use nade DD A 28 Zavay orwrwW ee mWWnnd 28 5 7 Report detall na lis 29 I LR DO A E T E n 29 O 2 kO Sirola E E A a 30 DUI OU a D N veces aula ages a ncions a 31 ANTRO 31 6 Online Backup Cli nt hi Stallatlo 4 2 l l b d k y erk dn y ke Weki k bakr k an 33 j Online Backup Client User Manual 2 Product Information Product Online Backup Client for Mac OS X Version 4 1 7 2 1 System Requirements Operating System o MacOSX Leopard 10 5 0 and higher PPC is not supported Intel only o MacOSX Snow Leopard 10 6 0 and higher o Mac OS X Lion Hardware Resources o 1GBmemory o 25 MB of disk space o Internet connection e g ADSL SDSL Required software o Java 1 6 platform or higher is required Note A separate manual is available for the Online Backup Client for Microsoft Windows and Linux Note There are two types of accounts Workstation and Server In case of a Mac OS X Ser
13. al amount of selected data The percentage of processed data The average upload speed The estimated remaining time The elapsed time The average compression rate of the backed up data The size of the uploaded data The total size of the selected data Task Name Testtaaki Created date 28 09 2009 17 01 Number of files 25010 Last start date 28 09 2009 17 01 Size L GE Next start date mn Scheduled resources j MySQL Resource Type Users development Folder Backup type Online backup 5 Offline backup local backup Browse j Users moosbulder Desktop Local Backup Zl Create zip archive Figure 22 Summary view Bacl C ackup Client User Manual AA gt 2 D C Task Name You can give the backup task a name Backup type Set the backup type to Offline backup and click on Browse to select the storage location Here you can also decide whether to create a Zip archive or not A zip archive is smaller to save but you do have to unzip the files on the backup server when this is an initial offline backup ae jan S Local Backup n T search Y DEVICES data 3 BA Restored kal Macmini la Desktop j D BackupTestMap K I D Documents iDisk l arl Downloads n Oni Library rn ET Movies Coro de j Gl Music ES DefaultRestoreFolder e B Pictures a m Ezma i suzy T prof A ail Ge Public TF PLACES
14. background only a subset of this folder is part of the backup set Note A light grey square in front of a file or folder means that it is not possible to adopt that item in the backup set 5 2 7 Filter You can add file filters or folder filters that are excluded or included in the backup task You can also choose to include hidden files by checking the checkbox g General Data Filter Schedule Hidden files and folders w Include hidden files Pre Post scripts J Filter File System File System No file filtering Add files or extensions example dot xslt r T z ARE _ Except specific files Exclude all but specific files Fer Expression Folder filtering Add paths of folders you would like to exclude from the backup Fiter Expression mnn nl J SS Ok Cancel Apply Figure 19 Set a file or folder filter The various filter options are o No file filtering default o Filter out files on file name extension Except specific files o Filter out all files except with certain file name extension Exclude all but specific files o Filter out folders by path pattern e g Temp Cookies etc 5 2 8 MySQL Instead of a file backup you can select to make a MySQL backup Open the MySQL tab and you can see the MySQL backup plugin with the available servers and databases Here you can select a database or even a table for the backup General Select
15. d next backup 5 2 Backup You can backup data by clicking on Backup in the Navigation panel Name Next start Last Start Data taak 12 05 2009 12 05 2009 Data taak 2 Figure 14 Backup 5 2 1 Create or change a backup task Create task o Here you can make a choice between an online backup or an offline backup o Click on New Task to create a new backup task o The Task Properties will open and you can configure General Schedule Pre Post scripts O O O File System o MySQL Change task O Select the task in the tree view and click on Edit Task o The Task Properties will open and you can configure General Schedule Pre Post scripts File system MySQL O O O O 5 2 2 General The General tab gives you a summary of the backup task You can change the name of the backup task in this screen and choose between the type of backup online or offline local More information about offline backup can be found in chapter 5 3 Task Mama New task 1 _ gt _ _ _ _ Schedule J Created date 28 09 2009 16 31 Number of files Pre Post scripts Last start date Size Next start date File System J a Scheduled resources MySQL Y Resource y DL af Backup type Online backup Offline backup local backup Ok Figure 15 General view 5 2 3 Schedule You can set a schedule for the backup task in the Schedule tab in the Tas
16. e the restored files Click Browse to select the folder Browse Calculate restore size Apply Undo Figure 29 Default restore directory Data Retention In this view you can set the default data retention value By default this is 30 days This default value will be used when creating new backup tasks Restoring In this view the default restore folder can be specified This is the folder where data is restored by default when you don t choose a specified folder Restoring You can enable or disable to always calculate the restore size 5 5 3 Advanced In the Advanced tab you can set advanced options of the Online Backup Client 3 Navigation Y Home Backup 2 Restore Reports and Logs lt Options 22 Account Information BA BATestuser 1 0 GB Status Online X4 Usage 0 B 0 BackupAgent 2012 Online Backup Client x Options General Backup and Restore Advanced Plugins Data Retention Default Automatically remove backup data k n older than 30 f day s Restoring Please choose the folder which Online Backup Client will use to save the restored files Click Browse to select the folder Browse Calculate restore size Apply Undo Figure 30 Advanced settings Page 27 of 33 Online Backup Client User Manual o You can set the type of encryption of the data that will be backed up AES 128 bits or 256 bits encryption o You
17. istory of reports You can view the status of the past backups and restores LA Mavigation Home F Backup A Restore w Reports and Logs Options support About Account Information B YourUserName 50 0 GB Status Online y Usage 418 MB 0 4 Reports and l pgs Type BACKUP RESTORE BACKUP BACKUP BACKUP BACKUP BACKUP BACKUP CRepertas Logs Task Data taak Data taak 2 Data taak Data taak Data taak Data taak 2 Data taak Date 14 05 2009 15 14 05 2009 10 13 05 2009 17 13 05 2009 17 13 05 2009 11 12 05 2009 16 12 05 2009 14 12 05 2009 13 Figure 33 Report view Double clicking on a report will show report details Date Type Results BACKUP Uploaded new files 1 12 05 2009 16 54 Uploaded size of new files O B Uploaded patched files Uploaded size of patched files 0 E Unchanged files Skipped resources see log 0 BackupAgent 2012 Figure 34 Report details Status cancelled completed sucre completed succe cancelled cancelled completed succe completed sucre completed succe Page 29 of 33 This report will also be sent to you be e mail It is possible to clean the reports or logs list In the list of reports or logs click on the button Delete selection 5 7 2 Logs The Logs view shows a history of log files Reports and Logs j S Navigation D Ho
18. k properties General Select when you want to schedule this task Schedule This task occurs Never w lv Active Never Pre Post scripts File System MySQL Set Retention Cancel Default Automatically remove selected backup data ra Apply T oe UE older than 30H day s Ok Cancel Apply Figure 16 Set a schedule The following schedule options are possible O Never O Once o Daily o Weekly o Monthly Performs a backup only when you start it manually Performs a backup once on the time that is inserted Performs a backup daily on the time that is inserted Use this option to select which time and day s the backup must be performed Use this option to select which part of the month and day of the week the backup must be performed By checking Active the backup task will be performed automatically on the scheduled times 5 2 4 Set Retention Retention allows you to set the number of days your backup data will be kept before it is removed Data will be removed after set number of days in the following situations o If an existing full backup is replaced by a new full backup Example A full backup takes place when data is backed up for the first time or when the difference in data is more than 66 If a new full backup is made the old full backup will be automatically removed after the set number of days o
19. lease notes Important Information Online Backup Client 4 0 1 Release Notes Introduction January 2011 1 J Read Me Disclaimer This document is compiled with the greatest possible care However errors License might have been introduced caused by human mistakes or by other means No rights can be derived from possible inaccuracies or errors as this is not a Destination Select contractual agreement but for information only All rights reserved nothing Installation Type may be dup lica ted or reproduced without written permission of BackupAgent Bv Installation 1 Introduction Summary This document describes the Online Backup Client 4 0 1 release This release includes a number of fixes of issues that were reported by our customers and discovered during continued testing Also this release introduces the new approach for managing the versions saved on the server called Retention 2 Resolved Issues This section lists the issues that have been fixed by this Release 1068 Sometimes when removing the file during the backup t would not Figure 2 Release notes BackupAgent 2012 Page 7 of 33 Online Backup Client User Manual o Accept the license agreement BackupAgent 2012 Destination Select Installation Type Installation Summary Software License Agreement BACKUPAGENT BY LICENSOR AND LICENSEE PLEASE REVIEW THIS AGREEMENT CAREFULLY YOLIR CLICK CIN THE I AGREE RADIOSUTTON
20. lume The installation program will ask for the login credentials of the administrator of the system Installing OnlineBackup Installing OnlineBackup SS SS Writing files 21 complete GoBack Continue Figure 6 Installing Online Backup Client BackupAgent 2012 Page 9 of 33 Online Backup Client User Manual The Online Backup Client is successfully installed on your computer A Install Succeeded O Installation The software was successfully installed Go Back Figure 7 Finishing installation program 4 2 Registration Wizard When you start up the Online Backup Client for the first time it will start with the Registration Wizard The Registration Wizard guides you to enter the account information and encryption key With the encryption key your data will be encrypted and decrypted Thank you for using Online Backup Client Get started right now with the Registration Wizard This wizard will Setup your account information Setup your encryption key Click on Next to continue or Cancel to close this Registration wizard Cancel Figure 8 Registration wizard You need to fill in the username and password that you created or obtained from your Online Backup Provider Note You also have to enter a Computer name This name will be registered at the Backup Server storage location to store all files BackupAgent 2012 Page 10 of 33 Online Backup Client User Man
21. me 2 Backup Restore w Reports and Logs lt Options e Support O About ta Account Information BA YourUserName 50 0 GB Status Online y Usage 418 MB 0 Three types of events can occur Reports Logs Type Task Date Message INFORMATION Data taak 1 15 05 2009 11 11 Action cancelled by Figure 35 Log view o Information Information regarding the progress of the backup or restore procedure o Warning O Error Non fatal errors occurred during backup or restore process A fatal error has occurred in the Online Backup Client Details of the log message can be viewed by clicking on View This shows a dialog with detailed information of the message Online Backup Client User Manual Date 15 05 2009 11 11 Type INFORMATION Message Action cancelled by user Action Backup Description Close gt Figure 36 Log Event Details 5 8 Support Clicking on Support in the Navigation panel will give contact details of your Online Backup Provider 5 Navigation gt Support D gt Home Links to Online Backup Client online help Backup Please visit www youronlinebackup com Restore w Reports and Logs Options Support GO About Account Information YourUserName 50 0 CB Status Online W Usage 418 MB 0 Figure 37 Support contact information 5 9 About Clicking on About in the Navigation panel will give details on the
22. ome What do you want to do 32 Registration Wizard Automatic Backup v Reports and Logs Automatic Backup On lt Options e Support About Status a Last backup Name Data taak Date 12 05 2009 13 52 Status COMPLETED SUCCESSFULLY J Next backup Name Date BA YourUserName 50 0 GB Status Online wy Usage 0 B 0 Figure 12 Online Backup Client main interface Navigation panel The Navigation panel is the main navigation through the Online Backup Client The options O Home Start View o Backup Select local data for a backup o Restore Select remote data for a restore o Reports and Logs View information on executed backups o Options Configure backup tasks o Support View contact information for support o About Additional information about the Online Backup Client Account Information Shows account details account name storage space status and usage of storage space Main Panel The main panel is the working space of the Online Backup Client Depending on what you want to do this panel will show the necessary views 5 1 Home When you start the Online Backup Client it will show the Online Backup Client Home view This view shows the status of the last and the next backup task Status d Last backup Name Data taak Date 12 05 2009 13 52 Status COMPLETED SUCCESSFULLY ad Next backup Name Data taak Date 12 05 2009 15 00 Figure 13 Status of the last an
23. ore because the user has dragged the icon to the recycle bin and emptied it you need to manually remove the service part First try to remove by running the uninstall sh from the application directory When this is not possible follow the instructions below 1 Login as a user with administrative rights 2 Start terminal app via Applications gt Utilities gt Terminal In the new terminal window apply the following commands 3 sudo launchctl stop com backupagent agent 4 sudo launchctl unload Library LaunchDeamons com backupagent agent plist 5 sudo rm Library LaunchDaemons com backupagent agent plist Enter your password when required 6 Next remove the installation package This makes sure that the next installation performs a full installation and not an update You need to know the name of the installation package If the name is OnlineBackupClient Installer pkg then the following command should be run sudo rm fr Library Receipts OnlineBackupClient Installer pkg 7 Remove the startup item on Tiger OS only O Open system preference O Navigate to users o Select your name o Select Startup Items o Delete the entry for the Online Backup Client
24. ost common option Version Latest version Versions before date Date Specific versior version Restore location Default Users moosbulder Desktop F O Original Location O Alternative rt _ Calculate restore size Restore gt f Cancel II karn n Figure 25 Restore screen Before the restore starts the client will ask you where you want to store the restored data You can choose between the Default Location the Original Location or a Selected Location Note Ifa file already exists on the restore location a prompt appears that allows you to skip rename or overwrite the file BackupAgent 2012 Page 23 of 33 5 4 3 Restore older versions of data When a file has been changed within the period between two backups the client will back up the file and notice that it is changed The Online Backup Client will than create multiple versions of the file on the Backup Server only if you have selected to store multiple versions see later in this manual Restore at date It is possible to restore a file or folder at a selected date in history You select a file or folder in the Restore view and click on Restore in the lower main panel In the Restore view that appears click on the Versions before date button Here you can select a date in history The latest backed up versions of the selected files or folder before that date will be restored 5 4 4 Deleting data from
25. restored files 5 4 6 Import local backup Within the Restore view it is possible to import your local backups This allows you to restore data from e g a local hard disk to your computer This data can be created by yourself local backup or delivered by your Online Backup Provider for fast restoring purposes Select Import local backup in the Restore view and choose for archive if the data was compressed into a ZIP file or choose folder if the data was uncompressed besides the standard compression that takes place Keep in mind that you need to select the root folder of the folder structure you want to restore Once the local backup is loaded in the tree of the Restore view you can restore the data in the same way as your remote data 5 4 7 Set retention Within the Restore view it is also possible to set the retention per file per folder or per computer for data on the storage Note that altering retention will count for all subfolders files and versions within those folders 5 5 Options You can set different kind of settings by clicking Options in the Navigation panel 5 5 1 General Online Backup Client E Navigation Home 2 Backup Restore w Reports and Logs lt Options Support About i Aecount information l BATestuser 20 0c8 Ty Status Online y Usage 254 kB 0 K Options General Backup and Restore General Advanced Plugins Language se
26. ttings English Te n Send e mail with backup status reports M Send e mail with restore status reports Account Information Username BATestuser Change password Figure 28 Options W Always install an update when it is available In the General tab you can set general options of the Online Backup Client o You can change the language of the application o You can able or disable the sending of backup and restore reports by e mail o You can able or disable to always install an update when it is available o You can see your Username and change your password Note Backup Provider can disable this option Note 5 5 2 Backup and Restore It might not be possible to change your password in the Online Backup client since your Online It is not possible to change the username or encryption key In the Backup and Restore tab you can set options that are specific for backing up and restoring with the Online Backup Client Online Backup Client User Manual y A Navigation D Home Backup 2 Restore w Reports and Logs lt Options e Support About 22 Account Information BA BATestuser 1 0 GB Status Online X4 Usage 0 B 0 Online Backup Client General Backup and Restore Advanced Plugins Data Retention Default Automatically remove backup data rs older than 30 a day s Restoring Please choose the folder which Online Backup Client will use to sav
27. ual Account information Online Backup Client provides an account Username with a username and password If you do not have an username and YourUserName password contact Online Backup Client Fa gt your password Password Computer Macmini Back Next Cancel Figure 9 User account Note If you don t remember your password you can click on the link below the password text field A reminder will then be sent to your registered e mail address Note If there is a problem with the username and password the Online Backup Client will show a prompt that signing in is not possible Several causes can apply to this o The username and or password does not exist or is incorrect o The time on the client machine differs very much from the real time more than 24 hours o The Online Backup Client cannot access the online services while port 443 SSL is blocked by a firewall on the network The next wizard page will ask you to set an encryption key The purpose of this key is to encrypt all files before transferring them to the Backup Server and decrypt the files from the Backup Server when restoring them BackupAgent 2012 Page 11 of 33 Online Backup Client User Manual Encryption key To secure your files you must specify Fill in your Encryption Key an encryption key This is an extra password to encrypt and decrypt your data The Encryption key should be more than 6 characters and less than 20
28. ver a Server license is required to activate the client software BackupAgent 2012 Page 5 of 33 3 Features The Online Backup Client has several features It supports different kinds of data It can backup normal data but also specific data o You can make one or more scheduled tasks to backup data automatically e g daily weekly o The Online Backup Client fully supports all Mac file formats including user rights The Online Backup Service also includes a Management Console which can be accessed through an Internet browser e g Safari It has several functions o Change user settings e g password o Overview of your backups through logs and reports j Online Backup Client User Manual 4 Setup 4 1 Setup Wizard The installation file has a size of 4 2 Mb The installation file of the Online Backup Client is a DMG file which will introduce a friendly installation program The language of the installation program is automatically chosen and is the same as your system language Note After the installation program you can adjust the language of the Online Backup Client Welcome to the OnlineBackup Installer Welcome to the NoLogoClient Installation Program ee You will be guided through the steps necessary lo install this software td License Destination Select Installation Type Installation Summary Ag Go Back__ Figure 1 Welcome screen Now you can le Read the re
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