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Citizen CLP-8301 User Manual

1. Reflective sensor light receiving device Lower sensor 00 Chapter 4 Media Paper and Ribbon 3 When the media is a center punched hole or notched tag first align the hole or notch with the lower sensor position mark T At this point read the value of the scale on the media guide plate pointing the T mark And set the lower sensor guide fully and push it down gently to lock Then move the pointer of the upper sensor to the same scale position as the lower sensor position mark T Upper sensor Scale on the transparent sensor media guide plate 4 The media sensor adjustments are now completed Lastly return the printhead assembly and top cover to their original position Note You can see the level of the signal being produced by the media sensors using the Sensor Monitor from the System Setup menu See P43 48 With the Sensor Monitor on the LCD screen you can manually adjust the position of the media sensors after opening the printhead This will aid in obtaining more accurate alignment of the media sensors Selecting Media Sensor and AutoCal Mode The media sensor and AutoCal Mode selection should be made before printing for the first time or after changing the media This is performed from the control panel For full details see Chapter 6 From the menu system select the System Setup of the Group Menu Choose the Media Sensor from the list of menu items and select the sensor type to
2. menu Label width e y Chapter 5 Power ON and Using the Control Panel Select the Print Darkness Menu Item e Press MENU to bring up the Print Darkness function Show the Print Darkness current value e Press SELECT to bring up the current Print Darkness value Change the setting to 15 e Pressandhold UP _ to increase the Value from 10 to 15 e Press SELECT to save the new value and printer returns to the Menu Item When EXIT is pressed the display goes back to Page Setup e Press el MODE key to return the printer to Ready Mode 5 6 Permanently Saving Printer Settings Print Darkness Darkness Darkness Ready a cm Ku ICH The menu and configuration settings will be lost when the power is switched oft However to save them when the printer is switched off you must use the Save Settings function to ensure you are in Menu Mode e Press MENU to select the Save Settings Group Menu Press SELECT to enter the Save Settings Menu e The display will show Save Yes No Press hel UP Jor key to move the cursor under the Yes e Press SELECT to save settings to the printer s memory Press EXIT once the settings have been saved to return to Ready Mode e Press 38 Settings Save Yes No Yes No Settings Saved cn Xx pati lt y cD GA lt D Chapter 5 Power ON and Using the Control Panel 5 7 Produc
3. Failed XXX XX mm Checking Head DD MM YY 00 00 The printer checks the printhead for damage Pressing any key other than MODE continues Date and time are to the next step displayed when clock module is installed _ 34 Chapter 5 Power ON and Using the Control Panel 5 3 Ready Mode and Menu Mode This section describes the operation flow of the Ready mode and Menu mode This printer can be easily operated using the six keys on the control panel Ready mode Perform function Receive data f READY eoe d STOP REPEAT Stop printing e Repeat last label wkk Parallel Return to ready e Feed to TOF E i mode after 5 sec of e RS232C etc no more data e Pause printing MODE MODE lt gt See Thru gare SELECT ese keys i These keys change menu Notel change set value Sensor Note 1 Further detailed setting or execution may be performed depending on the set item 26 Chapter 5 Power ON and Using the Control Panel Ready mode The printer is in Ready mode after power is switched on and the self test is performed The LCD Display shows READY and the READY LED is lit In this state you can perform the media feed printing stop restart etc using the keys on the control panel See P12 READY READY The display shows the name of the receiving interface when data is received from the host Parallel computer In this state the printe
4. Direktive 2002 96 EC gesetzliche Bestimmungen f r separate Sammelsysteme f r gebrauchte elektronische Ger te und Produkte SI vous souhaitez vous d barrasser de cet appareil ne le mettez pas la poubelle avec vos ordures m nag res existe un syst me de r cup ration distinct pour les vieux appareils lectroniques conform ment a la l gislation WEEE sur le recyclage des d chets des quipements lectriques et lectroniques Directive 2002 96 EC qui est uniquement valable dans les pays de l Union europ enne Les appareils et les machines lectriques et lectroniques contiennent souvent des mati res dangereuses pour l homme et l environnement si vous les utilisez et vous vous en d barrassez de facon inappropri e Si desea deshacerse de este producto no lo mezcle con residuos dom sticos de car cter general Existe un sistema de recogida selectiva de aparatos electr nicos usados seg n establece la legislaci n prevista por la Directiva 2002 96 CE sobre residuos de aparatos el ctricos y electr nicos RAEE vigente nicamente en la Uni n Europea Se desiderate gettare via questo prodotto non mescolatelo ai rifiuti generici di casa Esiste un sistema di raccolta separato per i prodotti elettronici usati in conformit alla legislazione RAEE Direttiva 2002 96 CE valida solo all interno dell Unione Europea Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen Er be
5. FOI USER S MANUAL Thermal Transfer Bar Code Label Printer CLP 8301 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense COMPLIANCE STATEMENT FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 EN55024 EN61000 3 2 amp EN61000 3 3 CITIZEN is a registered trade mark of CITIZEN WATCH CO LTD Japan CITIZEN es una marca registrada de CITIZEN WATCH CO LTD Jap n Company names and product names in this manual are trademarks or registered trademarks of relevant companies Copyright 02006 by CITIZEN SYSTEMS JAPAN CO LTD EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used proper
6. ji Important Safety Instructions lil NOUO ili IV Trademark Acknowledgement n nnnnennnenneennennrenrreernresrrenrrensnresnnne IV A ei V COMO Sla V Table OT CONTERIS SE tee din Vi Chapter 1 Unpacking oceania 1 E DN lee e 2 Chapter 2 Safety Precautions sien 3 O Sales Sn la lalla 3 Installation precautions ccceeecceeeeseeeeseeeeaeesaeeeaeeees 8 Chapter 3 Names and Functions of Printer Parts 9 3 1 Printer main body 9 3 2 Control panela dia 12 Chapter 4 Media Paper and Ribbon ees KENKSR KEREN 15 A o n 15 Az TEE 18 4 3 Loading mecdaipoapnert 19 44 e e Win Leo MODON WEE 23 Ribbon tension adjustments oocccoocccconcnnccncnnnnncnnoncnnnnnnnonnnnnos 27 Ribbon winding torque adjustments 27 4 5 Printhead adjustments i 28 Guide to media thickness ranges 28 4 6 Media sensor adiustmments 29 Posilioning iNe sensof c lele lhi 29 Selecting Media Sensor and AutoCal Mode 0nnn00nnn0nnnaan 30 4 7 Avoiding wrinkling of the ribbon 31 Removing slack on winding side of ribbon in front Of printhead eceeseeeeeeseeeeeseeeeeeseeeeeeeseeeeeeas 31 Removing slack on feeding side of ribbon behind printnead silente 32 Vi Chapter 5 Power ON and Using the Control Panel 33 5 1 Connecting to a power outlet 33 5 2 Turning the printer
7. 0 20 8893 1900 Fax 49 0 711 3906 405 Fax 44 0 20 8893 0080 http www citizen europe com CITIZEN SYSTEMS JAPAN CO LTD 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 42 468 4608 Fax 81 0 42 468 4996 http www citizen systems co jp JH74900 51F BT6013 1102 Printed in Japan
8. 1 ft unwound between mandrels the left hand grips the ribbon supply mandrel and the right hand grips the takeup mandrel Ribbon supply mandrel gripped by left hand Takeup mandrel gripped by right hand Location for ribbon mandrels when installed 06e Chapter 4 Media Paper and Ribbon 5 Temporarily winding the ribbon with a length of about 300 mm 1 ft unwound between mandrels around the lower bottom side of the printhead assembly first fit both sockets of the ribbon takeup and supply mandrels then snap into place both knobs of the ribbon takeup and supply mandrels Knob of ribbon takeup mandrel Knob of ribbon supply mandrel Socket of ribbon supply mandrel Socket of ribbon takeup mandrel 6 Remove any slack and wrinkles by turning the knob of the ribbon takeup mandrel clockwise making sure that the ribbon is wound evenly between two mandrels 7 Lower the printhead assembly with ribbon and push down firmly to lock The ribbon is now loaded Lastly close the top cover 796 Chapter 4 Media Paper and Ribbon Ribbon tension adjustments The ribbon tension should be adjusted as needed according to the media paper width to prevent ribbon from wrinkling To increase tension torque turn the ribbon supply mandrel the deeper side viewed from the front of the printer knob clockwise until the required number is obtained on the scale while stopping the gear with a coin inserted in the slit on the
9. Ae Chapter 6 Configuring Your Printer Using the Menus 6 5 Interface Setup Menu The Interface Setup Menu configures the baud rate parity data length protocols and stop bits for the standard serial interface It also allows for the configuration of the optional network interface including IP address subnet mask and gateway addresses Range Toggle RS Baud __ RS Baud RS Baud RS Baud RS Baud 9600 14400 19200 38400 57600 AAA E A e e O N eee ee e e ee ee ee ee eee de e Note Menu item on LCD with bold Length Length line is default 8 1bits A 8 Ibits e o ml Length Length The last value appears when DOWN 1 1 2bit J 1 2bits SIE y The first value appears when UP key is pressed 46 Chapter 6 Configuring Your Printer Using the Menus 6 6 Permanently Saving Settings Menu Settings made within the menu system of the printer are saved in standard memory When the printer is switched off these settings will be lost unless they are save to the non volatile memory inside the printer The Permanently Saving Settings Menu has just one option ES Key Save Settings Range Toggle FF ea CEI Save Save SEED Saving Settings SELECT a i gt TB Return to Save Settings Menu Yes No Yes No Saved en Ce te rr rm gn rr re ep bm nt te tt t mi eee ep Cannot For further information on save error Save D contact your
10. printer is turned on If this occurs press the FEED key to advance the media to the top of the next label or page PAUSE key e Completes current page printing midway through the print job and places the printer into paused status To resume printing press the PAUSE key again e Places the printer into paused state if it is waiting to receive data from the host computer FUNCTION key This is a reserved key no operation is performed REPEAT key e Reprints one job of the last printed label each time this key is pressed if the last print data is stored in print buffer and is not printed yet e Performs no operation if no print data is stored in print buffer or printer is in printing state Jo Chapter 3 Names and Functions of Printer Parts MODE key Printer enters the Menu mode and the Page Setup menu is shown on the LCD Display E Key functions in the Menu mode MENU key Selects the next Group Menu or Menu Item See P35 37 UP key e Selects the next Group Menu or Menu Item See P35 37 e Selects the next Value of the Menu Item See P35 37 DOWN key e Selects the previous Group Menu or Menu Item See P35 37 e Selects the previous Value of the Menu Item See P35 37 SELECT key e Enters the Menu Item from the Group Menu See P35 37 e Enters or exits the Value from the Menu Item See P35 37 e Executes current setting of the Value for example Printing Sample in Test mode See P39 EXIT key
11. ACKNL min 750ns Min 750ns ACKNLG Low shows that the printer requests the computer to send data BUSY High shows that the printer cannot receive data and BUSY Low shows that the printer now can receive data from the computer 9 3 PCMCIA Memory Card e Card type PCMCIA Type Il flash memory card e PCMCIA memory card a Storing print format files Data in the field register area can be application stored and loaded b Storing graphic data Bitmap graphic images can be stored and recalled from the PCMCIA memory card and can combined with field data and printed c Storing fonts Downloadable fonts can be stored A CAUTION e Do not insert or remove the PCMCIA memory card before the power to the printer is turned off e Before use carefully read and understand the Slot for instructions regarding the PCMCIA memory card PCMCIA memory card PLEASE NOTE The slot for PCMCIA memory card is a factory installed option The printer Label side already has flash memory on the motherboard to accept downloaded fonts and images Please contact your supplier to discuss this option 03 Chapter 9 Specifications 9 4 Print width 2 5mm Default print width 0 3mm 0 1 216 7mm 8 53 0 01 107 25mm 4 22 Printable area 4 55mm 0 18 4 55mm Maximum print width 0 18 219 5mm 8 64 109 75mm 4 32 LE Center of media printhead Maximum media
12. DM8 DPP This menu determines how the SOH command 0x01 is treated Yes means that command is acted upon and No means the command is ignored Some systems cannot send unprintable characters which are used to control the printer This menu substitutes these for printable versions and is often referred to as AS400 mode ALT AS400 mode STD ALT SOH 0x01 A 0x5E STX 0x02 0x7E A 0x5E 0x40 Select compatible emulation for label printing application software continued Ago Chapter 6 Configuring Your Printer Using the Menus Group Menu Menultem Default After Print Function Select Off Select function mode and set the default Tear media position after printing STX fnnn Cut command regards the position as zero point Off Function mode is set to OFF Tear Enable tear mode Cut Enable cutter mode Cut is shown when the optional device is installed Selected Default function fnnn value Off DMW 000 mm 000 in DM8 559 mm 220 in DPP 279 mm 110 in Cut DMW 254 mm 100 in DM8 864 mm 340 in DPP 584 mm 230 in Cutter Action Backfeed Backfeed Set media feed direction Cutter Through Action is shown when peeler unit is installed Backfeed Always back feed media to top of form after cutting operation Through Media stays present position after cutting operation Paper Position 0 00IN Function Off Adjust media paper p
13. a test print setting Machine Info The test pattern or configuration print Set serial interface communication _ parity Pattern Slanting can only be produced when there is no Pattern Sample print job is in buffer Head Check Yes LCD display shows the number of faulty No element s on the printhead when Yes is selected O Factory Default Return to factory default setting values N Ir No Serial Monitor READY Display serial interface status ERROR Data sent from host PC is printed as HEX dump data for checking the software program when Yes is selected Ste Chapter 6 Configuring Your Printer Using the Menus 52_ Chapter 7 Troubleshooting Chapter 7 Troubleshooting When an error occurs an error message is displayed on the LCD panel This chapter describes corrective actions to be taken when error message is received or problems or difficulties are experienced 7 1 Items to check In case of trouble If problems or difficulties are experienced during the operation of the printer please check the following table to try and resolve your problem The LCD stays blank when the printer power is turned ON Media can feed but nothing is printed continued ls the socket end of the power cord plugged properly into an AC outlet ls the other end of the power cord plugged properly into the main power input port on the printer ls the power cord damaged or brok
14. cloth 57 Chapter 8 Maintenance 8 2 Cleaning method Remove dirt paper dust adhesive materials for labels etc upon completion of printing Cleaning tools Soft cloth Ethyl or isopropyl alcohol do not use solvent like thinner Printhead and platen LEE ES ae Printhead Thermal head cleaner Platen 58 Chapter 9 Specifications Chapter 9 Specifications 9 1 General specifications Print length Print length Media width 1016 mm 40 0 106 mm 0 4 2 762 mm 30 107 157 mm 4 21 6 2 508 mm 20 158 219 mm 6 21 8 64 Print speed 2 41PS Max roll media outer diameter 203 mm 8 Max media width 228 6 mm 9 Media Sensor Adjustable transparent and reflective sensors Ribbon Max ribbon outer diameter 78 mm 3 07 Max ribbon length 450 m 1 476 feet The length of ribbon may vary depending on the thickness of the ribbon Code 39 93 128 A B C EAN 8 13 UPC A E UPC 2 amp 5 Digit Barcodes Codabar NW 7 Interleaved 2 of 5 UCC EAN 128 PDF 417 UPS MaxiCode DataMatrix Telepen Indicators LCD 8 character x 2 rows LEDs POWER and READY Control keys Setup keys six MODE MENU SELECT EXIT UP and DOWN Execution keys four STOP FEED PAUSE and REPEAT Graphic data 7 bit ASCII 8 bit HEX PCX and BMP Interfaces Standard RS 232C serial max 115 2 kbps and Centronics parallel Optional Ethernet USB
15. condensed on the printer turn off the power switch immediately and leave the printer for a while until the moisture dries up Using the printer when damp may result in electrical shock gt Carrying Before carrying the printer be sure to remove the plug from the outlet and the connecting cable to the outer equipment If left connected the power cord and connecting cable may be damaged leading to fire and electrical shock Do not transport the printer while loaded with paper or ribbon If paper is loaded it may drop out leading to injury or internal damage to the printer When placing the printer on a floor or desk be careful not to catch your fingers and hands under the feet of the printer Power Never operate the power switch or insert remove the power or data cord with wet fingers Failure to observe this precaution may result in electrical shock Power cord Do not put a heater near the power cord A nearby heater can melt the power cord casing resulting in fire or electrical shock When removing the plug of the power cord from the outlet be sure to grip the plug not the cord when pulling it out Pulling the cord may expose the core or break the wire leading to fire or electrical shock gt o gt BBA Chapter 2 Safety Precautions Opening closing the right side cover When opening closing the right side cover be careful not to catch your fingers between the cover and chassis gt When open
16. match the media used see P43 System Media Setup Sensor From the same Group Menu System Setup choose the AutoCal Mode and select Yes when any media sensor has already been selected from the Media Sensor above see P44 This allows the printer to detect most media without calibration System AutoCal Note Load the media and execute ui AutoCal Mode However if the media is not detected properly first check the sensing levels using the Sensor Monitor then select the optimum value from the Sensor Level For example when the label with liner or the tag with black marks is used place the liner and non liner portions of the label or the black mark and non black mark portions of the tag between the sensors and read the values of the sensing levels respectively from the Sensor Monitor The average value of the measured sensing levels should be selected for the sensor level System Sensor x System _ Sensor ui to 30 Chapter 4 Media Paper and Ribbon 4 7 Avoiding wrinkling of the ribbon If the ribbon wrinkles the ribbon tension on either side of the ribbon will not be even Remove slack on the ribbon in the following order Removing slack on winding side of ribbon in front of printhead 1 Openthe top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stop
17. personnel Black mark is not Set label paper correctly so that black mark is aligned with detected when sensor position printing Paper Jam Media end when printing Load new media Paper End Ribbon end when Load new ribbon printing Ribbon End Printhead up just Set printhead properly by lowering printhead lever before printing Head Open Failed X XXinch Cutter Fail ERROR XXXXXXXX TH Over heating blink Printhead disconnected when turning power on or resetting Contact our service personnel Cutter error only when auto cutter is installed Clear paper jam as needed If error recurs in no paper jam after the power is turned on again please contact our service personnel Interface error e Check interface cable connection Check interface setup Printhead is Printing stops as printhead is overheated Printing overheated resumes automatically after printhead temperature goes down Light up e Clear an error with a control key other than MODE key or command in case of command error and an initial message Ready xxxxxxxx will be shown if data is received from the host computer see P35 36 x XXXXXXXX the contents of the interface error _ 55_ Chapter 7 Troubleshooting _ 56 Chapter 8 Maintenance Chapter 8 Maintenance Since this printer
18. ribbon loaded 1 Load the media and ribbon properly cleanly Print position changes Ribbon wrinkles Ribbon Smudge properly ls the print density too dark or faint ls the platen dirty or deformed ls the printhead dirty Is a label stuck 5 Are you using a genuine CITIZEN 6 ribbon or its equivalent Is the printhead position proper for the media being used Is the media and ribbon loaded properly Is the platen dirty or deformed 3 Are you using a genuine CITIZEN ribbon or its equivalent 4 Are the contents of the data and signals from the computer proper 5 Are the values of the Menu set proper 6 Is the med a sensor level proper for the media being used ls the ribbon tension proper for the media being used Is the ribbon guide plate guiding the ribbon evenly Is the ribbon guide shaft guiding the ribbon evenly ls the ribbon torque proper for the media being used 5A 2 3 Set the proper print density via the menu or control software If the platen is dirty remove the dirt using ethyl alcohol If the platen is deformed contact our service personnel for replacement If the printhead is dirty wipe it off with the thermal head cleaner If a label is stuck remove it CAUTION Avoid using metallic tools to remove labels stuck inside the printer Metallic tools may damage the printhead If label adhesive material i
19. the thumbscrew with the ribbon guide shaft a little but not completely and move it vertically to remove slack and wrinkles on both sides e When they are found on the right side of the ribbon viewed from the front of the printer lower the thumbscrew towards the value of 10 on the scale e And when they are found on the left side of the ribbon viewed from the front of the printer raise the thumbscrew towards the value of O zero on the scale Check to see that slack and wrinkles on the ribbon are removed completely and lastly tighten the thumbscrew Thumbscrew Ribbon guide shaft oe Chapter 5 Power ON and Using the Control Panel Chapter 5 Power ON and Using the Control Panel After loading the media and ribbon connect the power cord and turn your printer on 5 1 Connecting to a power outlet First plug the power cord into the AC power input on the back of the printer then plug the other end of the power cord into the AC power outlet io Chapter 5 Power ON and Using the Control Panel 5 2 Turning the printer ON Turn ON the power switch e Press for ON e Press O to turn off the printer Once the power is turned ON the following initial messages are displayed on the screen for about three seconds CJ000100 DD MM YY Firmware version is displayed System Starting Disconnected or damaged printhead element position is displayed in mm or inches
20. uses a thermal head and a carbon ink ribbon thermal paper dust etc may adhere to the printhead or other related parts In this case printing errors or failure of the printhead may occur If paper dust or ribbon material adheres to the printhead irregular printer movements paper jams or poor print quality may occur Therefore be sure to clean the printhead platen and media path periodically The amount of cleaning will depend on the volume of media being printed and the quality of the consumables and media used in the printer Genuine Citizen consumables will be you the best performance If a defect should occur under normal use it will be repaired free of charge during the warranty period However the printhead platen and pinch roller will be regarded as consumable supplies 8 1 Printer care Observe the following when caring for the printer e Use a cotton swab or soft cloth to clean each part of the printer e Hard or square tools such as screwdrivers can scratch any part of the printer Never clean the printhead with such tools e Before cleaning make sure that the power to the printer is turned OFF and the power cord is disconnected from the mains supply O CAUTION Do not use benzine thinner alcohol etc to wipe the dirt off the printer Failure to do so may cause discoloration or deformation If the dirt is too large soak a cloth in a thin neutral detergent and squeeze out and wipe with it and finally wipe with a dry soft
21. when the printer is placed into the print ready state When the PAUSE key is pressed the READY LED goes out and Pause is shown on the LCD Display By pressing the PAUSE key again the READY LED lights up 12 Chapter 3 Names and Functions of Printer Parts e Control keys On the control panel legend in Ready mode the text written ABOVE each key shows the key s function In Menu mode the text written BELOW each key shows the key s function MODE key When the MODE key is pressed the printer is placed into the Ready mode When the MODE key is pressed again the printer is placed into the Menu mode Each time the MODE key is pressed the printer toggles between the Ready mode and Menu mode See P35 E Key functions in the Ready mode STOP key e Shows JobClear on the LCD Display if data is stored in print buffer e Completes printing midway through the print job or data processing and shows JobClear Yes No on the LCD Display e Pressing STOP again changes the selection of Yes No under the display of Job Clear e Places the printer into paused state if it is waiting to receive data from the host computer FEED key e Feeds one sheet of label when this key is pressed after TOF top of form positioning has been performed e Performs TOF top of form positioning if the printer is part way through a label or page Note Sometimes the media may be set at irregular position when it is being loaded or the power to the
22. with adhesive material on the back are referred to as labels Labels are peeled off the liner piece by piece and stuck to a product or item Labels with inter label gap There are gaps between labels Black mark label Black marks are printed on the back of the label line on the central line or right side in the direction of feed dA Wa Chapter 4 Media Paper and Ribbon 4 2 Media size A Minimum value mm Maximum value mm in B Liner width 7626 2609 C Label left edge position 000 254010 51 n G Liner thickness 0 06 0 0024 0 089 0 0035 Noten length ewon K i Black markleng h 60029 Note e If media has both gap and black mark use the transparent sensor e For fanfold use the transparent sensor qa Siss zfjojmimoo in l Media total thickness 0 14 0 0055 0 254 0 01 Notch right end position 3 76 0 148 140 0 5 51 148 E B Notch detection Black line detection C GE H con LL Printing gt area O Gil db dd Gdf a TZ J Black line back OD value 1 5 or Y more LL Ink containing Fa carbon _ Use of media gap sensor Use of media gap sensor Use of black line sensor G Direction of media feed 109 75mm 4 55mm_ 219 5mm Left side Max print width margin Print width 228 6mm Max media width _ 18 Chapter 4 Media Paper and Ribbon 4 3 Loadin
23. 4 IPS Set print speed Print Darkness 10 00 30 Set print darkness by controlling a MR BBQ MEA re Note When language is DPP the maximum value is 20 Print Method TT DT Direct Thermal Set printing method TT Thermal Transfer Ribbon Torque 3 1 5 Set ribbon winding torque Note If smudge occurs increase the value When a small width of label is used decrease the value 4 00in 0 25 40 00in 101 6mm 6 4 1016 0mm Note The maximum media length will be changed by using the Label Width value due to allocation of RAM memory space for print data When media widths are 0 4 2in 4 21 6 2in and 6 21in or more the values are 40in 1016mm 30in 762mm and 20in 508mm respectively Vertical Position 0 00in 1 00 1 00in Adjust print start position in vertical 0 00mm 25 4 25 4mm direction Horizont Shift 0 10in 1 00 1 00in Adjust print start position in horizontal 2 5mm 25 4 25 4mm direction System Setup Media Sensor See Thru See Thru Select label sensor Notch See Thru Transparent GAP sensor Reflect Notch Transparent HOLE sensor None Reflect Reflective sensor None No use of sensor continuous media Sensor Monitor LCD display shows media sensing level while setting media in the sensor position When None See Thru Gap sensor sensing level is monitored Note a Before performing Sensor Monitor ensure that Media Sensor sele
24. ON a aa 34 5 3 Ready Mode and Menu Mode 35 5 4 Navigating the Menu System noannneannnnenneneenennnnnnsnreesennenne 36 5 5 Changing Menu Values A 37 5 6 Permanently Saving Printer Settings 38 5 7 Producing a Test or Configuration Print 39 5 6 Turing the printer OFF sisne in 40 Chapter 6 Configuring Your Printer Using the Menus 41 SC TRE GrOUD MENU ero te 41 6 2 Page Setup Menu Rs 42 6 3 System Setup Menu 43 6 4 After Print MENU SR lille ii 45 6 5 Interface Setup Menu 46 6 6 Permanently Saving Settings Menu 47 67 TestMode En asc cee eee as 47 6 8 Menu Mode Description 48 Chapter 7 Troubleshooting ii 53 7 1 Items to check in case of trouble oonnnnnnnnnnennnenennnnennnnennnnn 53 7 2 Error messages and corrective actions occcconcncconnnccnnncononno 55 Chapter 8 Maintenance ii 57 An eer ere eee eer eee 57 8 2 Cleaning Be une e Ss cats eee Dede een lee 58 Ghapter 9 Specifications vna 59 9 1 General Specifications 59 92 2 6 A ec lo E A 60 9 3 PCMCIA Memory Card factory installed option 63 Sd PAR MIO a nn en see en 64 9 5 Movable SEnsors i 65 9 6 Environmental requirement 66 vii viii Chapter 1 Unpacking Chapter 1 Unpacking First open the carton and take out th
25. Return to the Menu Item or Group Menu See P35 37 MODE key Return to the Ready mode and the READY is shown on the LCD Display See P35 36 _14 Chapter 4 Media Paper and Ribbon Chapter 4 Media Paper and Ribbon This chapter describes all of the types of media available for this printer and how to load the media and ribbon Unless otherwise specified the term media paper page labels or tags is referring to any media that is being printed using the printer 4 1 Types of media We recommend the use of CITIZEN media for optimal print quality Types of media available for this printer e Center punched hole tag e Labels with inter label gap e Black mark tag e Black mark label e Notched tag Tag Media without adhesive material on the back are referred to as tags which are often used by cutting pieces The holes are usually arranged on the cut off line AE Chapter 4 Media Paper and Ribbon Center punched hole tag Holes 2 5mm diameter are perforated lengthwise along the central line of the tag Black mark tag Black marks are printed on the back of the tag at the center or on the right side in the direction of feed Notched tag The cuts on the edge of this tag are deeper than the cuts on center hole tag e as t D 7 b 7 b 7 7 4 1 1 I t L i 1 I D LI L 4 1 U L 1 D i i i Li Chapter 4 Media Paper and Ribbon O Label Media
26. T TT DI TT EA ke ep wm wm er cp e me mm one mes e mm a mm mm mm mm mm mm o eee O A eee eee 3 i AR When the media width is O to 4 2 inches i See P48 ida Position Position 1 001N 1 00IN continued _ 42 Chapter 6 Configuring Your Printer Using the Menus Hor izont Shift 6 3 System Setup Menu The System Setup Menu provides access to configure the hardware settings within the printer such as the type of media sensor used and the threshold for gap detection metric or imperial inches selection and print resolution It also allows for user access to the control panel and settings to be locked out to avoid inadvertent changes A a eB mm rm rm ee mr eee be e re e e rm e e e ei Sensor Sensor Ref lect Lar AAA AAA AAA III IERI IEEE ERE E e pm zm em rm rm rm rm rm rm rm rm rm rm rm rm a a CRE A O EE a AAA 4 Note Menu Item on LCD with bold Sensing Sensing line is default Yes No Yes No NA ee ee ee ee al it inn JB i mm Inch mm Inch The last value appears when DOWN A AS key is pressed The first value appears when UP key is pressed continued 40 Chapter 6 Configuring Your Printer Using the Menus sal RECHNEN a ENEE lama mmm md a we e mm om pm ep mm pp em em me DPI DPI Dim _ pe 300 150J 300 150 12 6 12 6 CE E ey eee ee mm le e or e mm rss mem mm mm mp mm m
27. and IEEE 1284 ECP A C Input 100V 240V 10 6 1 6 3 24 50 60HZ Power consumption Typical operating 200VA Standby 30VA Operating temperature and 5 40 C 41 104 F Relative Humidity 25 85 non condensing humidity Outer dimensions 395mm W x260mm H x 415mm D 15 5 W x 10 2 H x 16 3 D Weight 18 kg 39 68 lb approx excluding media and ribbon Standards 120V UL1950 CSA No 950 FCC ClassA 220V 240V EN60950 EN55022 EN55024 EN61000 3 2 EN61000 3 3 BO Chapter 9 Specifications 9 2 Interfaces 1 Serial interface Specifications Transfer method Signal level Baud rate Data bits Start bits Stop bits Parity Connector XON XOFF protocol Start stop synchronous dual communication system RS 232C 2400 4800 9600 14400 19200 38400 57600 115200 bps 7ors 1 1 or 2 Even odd or none D SUB 25PIN 17LE 13250 27 D41 DDK or its equivalent XON code output requirements e Communication is enabled after power is turned ON e Residual capacity of the buffer is 1K bytes or more after sending XOFF code e XOFF code is output due to error and printer returns to normal conditions XOFF code output requirements e Printer is in error e Printer is in paused state e Receive buffer has less than 128 bytes available 16KB 128 bytes NA XON code output XOFF code output 60 Chapter 9 Specifications DTR protocol DTR signal Ready H
28. asic operations of this printer Features This printer accurately prints clear bar codes and various character fonts on media such as labels and tags at high speeds Both direct thermal and thermal transfer printing is possible e Wide media yet small installation space Wide media up to 9 228 6 mm can be used in this printer and yet only a small installation space is needed thanks to an innovative interior and exterior design e Easy operation control panel Printing operations such as printer setup print position and interface configuration can be performed with the six keys on the control panel Even an untrained operator can easily operate this printer by following the instructions on the LCD Display e Easy access to media and ribbon The wide opening printhead allows for easy access to the media and ribbon so loading is quick and easy e Minimum maintenance The printhead platen tear bar etc are thoughtfully designed to facilitate easy maintenance The consumable mechanical items can be easily exchanged in minutes e Interfacing to a computer The printer is equipped with the RS 232C serial and parallel interfaces as standard Other interfaces such as USB Ethernet and IEEE 1284ECP are also optionally available Table of Contents FCC Compliance Statement for American Users CE Declaration for European Users EMI Compliance Statement for Canadian Users
29. assembly Place the media holder shaft onto the round notches on the media guides and media holder shaft supporting plates on both sides 2 Place the fanfold media on firm level surface in the back of the printer and route it through the opening between top and lower bottom covers on the back of the printer over the media holder shaft and platen out to the top of the printer Other loading procedures are same as for roll media see P19 22 Media holder shaft OD Chapter 4 Media Paper and Ribbon 4 4 Loading ribbon We recommend the use of CITIZEN Thermal Transfer Ribbon for optimal print quality This printer is designed to align the center of the media paper with the center of the printhead regardless of media width Refer to the scale on the tear bar for aligning media paper or ribbon And for reference the center of the gear of the media guide drive mechanism which is located on the bottom of the printer main body is the center of the media 1 To align the ribbon with the media paper being used adjust the flange as follows 1 First turn the Lock Nut on the ribbon mandrel counterclockwise then turn the Ribbon Positioning Nut counterclockwise to move the Flange towards the center of the ribbon mandrel and to align it with the edge of the media being loaded Ribbon Positioning Nut Lock Nut Lock Nut Ribbon Positioning Nut 2 Referring to the scale on the tear bar adjust the flange so that
30. bserve this precaution may result in fire or electrical shock If the printer is dropped or damaged If you accidentally drop or damage the printer turn off the power switch immediately remove the plug of the power cord from the outlet and contact our service personnel Continued use without corrective action may result in fire or electrical shock Avoid using the printer in abnormal conditions Do not use the printer in abnormal conditions for example if an unpleasant smell or smoke is emitted If you notice an abnormal condition turn off the power switch immediately remove the plug of the power cord from the outlet and contact our service personnel Failure to observe this precaution may result tn fire or electrical shock To avoid serious danger never try to carry out repairs by yourself Do not disassemble Do not disassemble or modify the printer Failure to observe this precaution may result in fire or electrical shock For checking adjusting or repairing parts inside the printer contact our service personnel Cutter optional To avoid injury never allow your hands or any foreign matter to enter the cutter section Thermal head cleaner The thermal head cleaner is inflammable Never heat it or throw it into the fire and keep it away from children Chapter 2 Safety Precautions MN CAUTION Avoid high humidity areas Do not put the printer in areas with high humidity or heavy condensation If moisture has
31. ction is matched correctly with media b The average sensor value between the label and liner area is recommended to use for setting the Sensor Level see below c When Media Sensor is set to None See Thru Gap sensor is monitored Sensor Leve 1 5V 1 7V 0 0V 3 3V Set threshold value for media sensor by changing Up or Down key Note For reflective sensor if black marks on the liner are not detected because of small reflection factor decrease the sensor level For transparent sensor if notches or gaps between labels are not detected because of small transparency factor decrease the sensor levei The Sensor Continu MediaLen Set media length for print in Sensor None mode Monitor menu will be useful for setting Sensor Level continued _ 48 Chapter 6 Configuring Your Printer Using the Menus Group Menu Men Wem Default Value Range of Values System Setup Top Form Sensing Yes Yes Select Top Of Form TOF sensing No Printer will feed to top of form before Buzzer Select first print after power on Select condition for buzzer Exec Err Sounds when setting and execution are completed or error occurs All Sounds in all situations Error Sounds only in error Key Sounds in key operation None No sound Exec Err All Error Key None Metric Inch Inch Inch Set basic unit of measurement
32. d strict avec les instructions du fabricant il risque de provoquer des int rferences avec la r ception de la radio et de la t l vision Le pr sent appareil num rique n met pas de bruite radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada Cet equipment est con u pour fournir une protection satisfaisante contre de telles interf rences dans une installation r sidentielle Cependant il n y a pas de garantie contre les interf rences avec les r ceptions radio ou t l vison provoqu es par la mise en et hors circuit de l quipment aussi il est demand a l utilisateur d essayer de corriger l interf rence par l une ou plus des mesures suivantes R orienter l antenne de r ception Installer l ordinateur autre part par gard pour le r cepteur Brancher l ordinateur dans une prise de courant diff rente de fa on ce que l ordinateur et le r cepteur soient branch s sur des circuits diff rents 10 11 12 13 14 Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place th
33. e e mr mm e mm e ee nm e e mm mm e d ms rm rm rm rm rm rm rm em em rm em nnn n Length Length Lensth 3 25 4mm 254 Omm 1276 Onm MaxMedia Length TSS Se So SS SSS erat ee ea SS OS See Sa ee a ia ie re ei SN Month CD Year _ Year 31 05 00 31 05 00f 131 05 01 i ic I O i in een e nee eee e Note Menu Item on LCD with bold line is default qe a aaa aa aaa Ignore __ Ignore Yes No Yes No PRT TTS RSE ER RR Em e zs zs zm em rm zm pm e eee eee eee eee eee eee eee eee eee d _ 44 Chapter 6 Configuring Your Printer Using the Menus 6 4 After Print Menu The After Print Menu allows you to configure what the printer does once the label has been printed including whether the printer feeds to the tear position after a batch of labels whether the printer cuts the labels After Print Function Select lt gt Range Toggle em e rm mm zm zm zm mm rm zm rm rm mm pm pm rm pm rm rm rm rm pm rm rm pm rm pm rm e rm rm Amr e Function Cut Function Tear A AA i Note 1 The first menu option appears when UP di key is pressed sui Cutter k Cutter 3 Note 2 The last menu option appears when ction Backfeed Through DOWN key is pressed Paper Position Position 90 8mm This is not shown when cutter unit is not installed ES Setting value varies depending on the selected range of Function Select
34. e top foam damper then lift the printer main body out of the carton holding the bottom of the printer firmly Also keep the carton and packing materials as the printer must be packed with those materials for future shipment Printer accessories Upper foam damper Printer Lower foam damper e When taking the printer out of the carton prepare ample space to set the printer down To ensure safety no fewer than two persons should lift the printer main body at this time e Do not hold the foam damper when lifting the printer main body Chapter 1 Unpacking 1 1 Printer accessories First you should check that all of the following accessories are put in the carton If any are missing please contact your supplier e Power cord 1 piece e Ribbon takeup core 1 piece e Media holder shaft 1 piece e Media holder disks 2 pieces e Label media 1 piece e Ribbon 1 piece e Thermal head cleaner 1 piece e Ribbon mandrels 2 pieces e User s manual 1 copy Power cord User s manual Ribbon mandre Label media Thermal head cleaner Media holder shaft Ribbon takeup core Ribbon Media holder disk Chapter 2 Safety Precautions Chapter 2 Safety Precautions This chapter describes safety precautions when using the printer Please read and understand the precautions in this chapter before using the printer o Safety signs The various safety signs included in this manual and pasted on the printer are i
35. en ls there electricity in the power outlet used to power the printer Have the main fuses in the fuse box for the building blown Is the circuit breaker turned off Is the printhead dirty Is a label stuck 2 Are you using a genuine CITIZEN ribbon or its equivalent 53 1 2 Plug the socket end of the power cord properly into an AC outlet Plug the other end of the power cord properly into the main power input port on the printer Replace the power cord Use the dedicated power cord for this printer Contact our service personnel to obtain a replacement CAUTION Do not use a power cord other than the dedicated power cord for this printer Check the main power source to the outlet If there is no problem check whether electricity is supplied to the building Also check for the possibility of a power failure Replace the main fuses for the building and turn on the circuit breaker again For replacement contact a qualified electrician If the printhead is dirty wipe it off with the thermal head cleaner supplied If a label is stuck remove it CAUTION Avoid using metallic tools to remove labels stuck inside the printer Metallic tools may damage the printhead If label adhesive material is stuck to the printhead wipe it off with ethyl alcohol Use a genuine CITIZEN ribbon or its equivalent Chapter 7 Troubleshooting Text is not printed ls the media and
36. f all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7 5 amperes for 220 240V outlet Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product Except as explained elsewhere in this manual don t attempt to service this product yourself Opening and removing those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks Refer all servicing on those compartments to service personnel The mains plug on this equipment must be used to disconnect mains power Please ensure that the socket outlet is installed near the equipment and shall be easily accessible Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C Ifthe product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or
37. g media paper This printer is designed to align the center of the media paper with the center of the printhead regardless of media paper width Refer to the scale on the media guide plate see P30 for aligning media paper or ribbon And for reference the center of the gear of the media guide drive mechanism which is located on the bottom of the printer main body is the center of the media paper Roll media 1 Put both media holder disks on the media holder shaft to make the media holder assembly Adjust both disks according to the width of the roll media so that they are the same distance from the center of the media holder shaft and inside the media core Media holder disk Media holder shaft 2 Insert the media holder assembly into the media core Media holder assembly 3 Load the media into the printer by referring to the diagram and the following sequence 1 Open the top cover all the way until it stops at hinges 2 Unlock the printhead assembly by pushing the printhead release lever and raise it until it stops and stands upright At the same time unlock the transparent sensor guide by pushing the transparent sensor guide release lever and raise it until it stops AG Chapter 4 Media Paper and Ribbon 3 Unlock the media guide lock screw and move both side media guides to their maximum outward position Printhead assembly Transparent sensor guide Media guide on both sides Med
38. h immediately remove the plug of the power cord from the outlet and contact our service personnel Continued use without corrective action may result in fire or electrical shock Do not allow any foreign matter to enter Do not allow any metallic objects or flammable material to enter or fall into the printer through the openings such as the cable port If foreign matter enters turn off the power switch immediately remove the plug of the power cord from the outlet and contact our service personnel Continued use without corrective action may result in fire or electrical shock Do not use an improper power voltage Do not use a power voltage other than the specified in the rating label on the rear of the printer Failure to observe this precaution may result in fire or electrical shock Connect the ground wire Make sure that the ground wire to the printer is properly connected to the earth Failure to do so may result in electrical shock apo PEO gt gt be Ab Chapter 2 Safety Precautions Power cord Do not damage break or modify the power cord Putting heavy objects on the power cord or heating or pulling it may cause damages leading to fire and electrical shock If the power cord is damaged e g the core is exposed or the wire broken contact our service personnel Continued use without corrective action may result in fire or electrical shock When using do not bend twist or pull the power cord Failure to o
39. he safety signs install the printer observing the following precautions Avoid dust N Dust can stop the printer from cleanly printing a document It can also cause breakdowns and shorten the printer life Install away from high power consuming equipment such as compressors and generators N High power consuming equipment such as compressors or generators can cause power voltage drops or generate power noises resulting in printer malfunction or breakdown Therefore be sure to keep the printer away from this kind of equipment Avoid direct sunlight N This printer includes optical sensors that may malfunction if exposed to direct sunlight When printing close the cover firmly Chapter 3 Names and Functions of Printer Parts Chapter 3 Names and Functions of Printer Parts This chapter describes the names and functions of each part of the printer 3 1 Printer main body h Top cover The top cover is the upper part of the whole cabinet of the printer To open lift evenly from both sides using the embossed patterns on the surface to help grip the cover and open it all the way until it stops at hinge stops To close it just return slowly to the original position Top cover Embossed patterns on the surface back side Embossed patterns on the surface Chapter 3 Names and Functions of Printer Parts 2 Inside the Printer 1 Tear bar 11 Media holder disk 2 Platen 12 Media guide on both sides 3 Control pa
40. ia guide lock screw WY 7 Transparent sensor guide release lever Printhead release lever 4 Install the roll media as follows 1 Place the media holder shaft onto the round notches on the media guides and media holder shaft supporting plates 2 Move both media guides by using both hands so that they come into contact with the edges of the roll so that no clearance is left between media guide and media 3 Lock the media guides with the media guide lock screw turned clockwise IR Media holder shaft e ZB Media guide on both sides 7X Mi Na e Q 0 e o SC A Round notch on media ol holder shaft supporting NS plate on both sides Media guide lock screw 2790 Chapter 4 Media Paper and Ribbon 5 Route the roll media over the platen out to the front of the printer 6 First lower the transparent sensor guide and push down gently to lock Then lower the printhead assembly fully and push down firmly on the top edge by the ribbon holders to lock in place Printhead assembly Transparent sensor guide Pia e A NOR s AT SE Ce AO Path of outward wound roll media Path of inward wound roll media Note For media sensor adjustments see P29 For loading ribbon see P23 21e Chapter 4 Media Paper and Ribbon 7 The roll media is now loaded Lastly close the top cover Fanfold media 1 Remove ribbon holder disks two from the ribbon holder
41. igh level requirements The following must be satisfied e Printer is on line e Receive buffer has more than 128 bytes available Note When receive buffer has less than 128 bytes available DTR signal becomes Busy Low level and this Busy Low level is kept until receive buffer has at least 1K bytes available DTR signal Busy Low level requirements The following must be satisfied e Printer is in error e Receive buffer has less than 128 bytes available Pin assignment Pin No R XD i XD Transmission request signal Pull up to 12V with e ee Coen me ee e VCC Output Factory use 61 Chapter 9 Specifications 2 Parallel interface Specifications Transfer method 8 bit parallel compatibility mode Synchronous Strobe pulse Handshaking ACKNLG and BUSY signals Signal level TTL Printer side 36 pin non phenol type Pin SSA 1 STROBE all Input Sc Strobe signal to read 8 bit data FI DATA1 8 Input 8 k bit parallel data Signal E A LI ACKNLG Output 8 bit parallel data request signal _ a a BUSY Output Signal to indicate printer Duer PERROR Output Signal to indicate media out 3 SELECT 1 Oumu Signal to indicate printer on line or offline AUTOFD Not used GND GND INIT Invalid ignored FAULT Signal to indicate printer error SELECT IN Not used 2169 Chapter 9 Specifications Timing chart Min 750ns STROBE Max 500ns BUSY 2 5us typ
42. ing open the cover all the way until it stops at the hinges and then release your hand When closing close the cover fully and then release your hand Printhead The printhead remains at a high temperature immediately after printing Therefore be careful to avoid contact with the printhead when replacing the ribbon or paper or cleaning the printer immediately after printing Failure to observe this precaution may result in burning The edge of the printhead can injure your bare hands and the printhead itself can give you an electrical shock To replace the printhead contact our service personnel Never try replacement by yourself Loading the paper and ribbon When loading the paper and ribbon be careful not to catch your fingers in the mechanism No use for long periods When the printer is not used for long periods the plug of the power cord should be removed from the outlet to ensure safety Printer care and cleaning Whilst performing maintenance and cleaning the plug of the power cord should be removed from the outlet to ensure safety Do not use benzine thinner alcohol etc to wipe the dirt off the printer Failure to do so may cause discoloration or deformation If the dirt is too large soak a cloth in a thin neutral detergent and squeeze out and wipe with it and finally wipe with a dry soft cloth DA o PEO ba Chapter 2 Safety Precautions e Installation precautions After reading and understanding t
43. ing a Test or Configuration Print When the Test Mode is selected from the Group Menu test and configuration prints head element check and Hex Dump mode can be selected The two test print patterns and two configuration printouts are available O Example producing a test pattern print Page Setup Test Mode Show the Menu Items within Test Mode menu e Press SELECT to bring up the Test Mode Menu Items a e The display will show Print Pattern Show the values for the possible Test Patterns Current Settings e The display will move to Current Settings Change Current Settings to Pattern Sample e Press to change from Current Settings to Pattern sample Sample To print the selected pattern e Press SELECT to execute the request and print the pattern e When the sample has printed press EXIT J to return to the Printing previous menu _ 39 Chapter 5 Power ON and Using the Control Panel 5 8 Turning the printer OFF Do not turn the printer OFF suddenly If the printer is printing press the or PAUSE key and wait for the printer to stop printing before turning the power switch OFF _ 40 Chapter 6 Configuring Your Printer Using the Menus Chapter 6 Configuring Your Printer Using the Menus This chapter explains all the possible menu options for configuring the barcode printer Refer to Chapter 5 for information on the operation of the menus syste
44. is product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a three pronged plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total o
45. ly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications This equipment is designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION Use shielded cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ETAT DE CONFORMITE EMI A L USAGE DES UTILISATEURS CANADIENS Cet equipment produit et utilise l nergie radiofr quences et s il n est pas install et utilis correctment c esst a dire en accor
46. m and which keys perform which actions 6 1 The Group Menu The printer has two modes of operation Ready mode and Menu mode To switch between the modes press the MODE key The Group Menu is the first level of menus after entering the Menu Mode from Ready Mode Each of the subsequent sections explains the individual menu options ad eee o em em em eee dir i eer eee o eR e ee ee eee ie eee eee eee ee fa AAA oo AAA ee ee Page Set print attributes such as print speed print darkness Setup printing method and page format See Section 6 2 System Set label detection method sensing level buzzer Setup time date etc See Section 6 3 Set what action the printer performs after printing a label e g tear off cut or peeling See Section 6 4 Set up interface parameters for RS 232C serial network IP address See Section 6 5 Save changes to printer s configuration permanently in memory See Section 6 6 Produce a configuration printout test sample or perform a head error check See Section 6 7 E ER NR E ee ee _41 Chapter 6 Configuring Your Printer Using the Menus 6 2 Page Setup Menu The Page Setup Menu allows the setting of items such as print speed print darkness direct or thermal transfer printing and horizontal and vertical position adjustments Key gt Range Toggle Note Menu Item on LCD with bold line is default Print Method __ Method Method do D
47. nel 13 Media holder supporting plate 4 Transparent sensor upper media sensor 14 Media holder shaft 5 Transparent sensor guide 15 Media guide lock screw 6 Printhead 16 Printhead adjustment lever 7 Media guide roller 17 Transparent sensor guide release lever 8 Reflective sensor lower media sensor 18 Printhead release lever 9 Interface box 19 Ribbon guide plate 10 Top cover 20 Ribbon mandrel holder 8 7 6 EST 5 D d e 12 4 13 40 Chapter 3 Names and Functions of Printer Parts 3 Rear and side of printer Optional USB interface connector plate Parallel interface connector for optional IEEE1284ECP or Media viewing window Ethernet interface connector RS 232C serial interface connector Power switch PCMCIA memory card slot factory installed option AC main power input Please contact your supplier to discuss this option AT Chapter 3 Names and Functions of Printer Parts 3 2 Control panel The control panel consists of an LCD displaying two lines of eight characters two LEDs and six control keys Two functions are assigned to each key except the MODE key CITIZEN 7 CONS CLP 8301 O O POWER READY MODE REPEAT UP FEED STOP MENU DOWN FUNCTION PAUSE EXIT SELECT O Indications LCD Display Shows the current printer status by a message on the display POWER LED Lights up when the printer power is turned on READY LED e Lights up
48. ntended to inform you of the correct and safe handling of this printer and protect against personal injury and property damage Please familiarize yourselves with the following safety signs and their meanings Indicates a situation which if not observed and handled A WARNING properly could result in death or serious injury Indicates a situation which if not observed and handled CAUTION properly could result in personal injury or property damage Examples Symbol A Attention The actual warning is portrayed in the drawing for example the sign on the left calls attention to electrical shock for example the sign on the left indicates that disassen bling is prohibited Symbol Operation required The required operation is portrayed in the drawing for example the sign on the left indicates that the plug must be removed from the outlet N Symbol Operation prohibited The prohibited operation is portrayed in the drawing Chapter 2 Safety Precautions A WARNING ASO AO gt Fe Avoid unsafe places Avoid unsafe places such as the top of a shaky desk an uneven surface or any area subject to vibration Failure to observe this precaution may cause the printer to fall or turn over resulting in injury Dot not put water filled containers nearby Do not put containers filled with water or chemical liquids such as vases and cups near the printer If a liquid spills or enters the printer turn off the power switc
49. osition for default 0 00mm 0 00 2 00 in media position 0 0 50 8 mm Selected value will be 0 00 in 0 00 mm Function Tear or Cut automatically if Function Select is 1 00 1 00 in changed 25 4 25 4 mm Repeat Button LabelSet LabelSet Enable or disable print label set with LastOne REPEAT key pressed Disabled LastSet Print next label set LastOne Print one label to be followed by the next label set Disabled Disable print label set continued _ 50 Chapter 6 Configuring Your Printer Using the Menus Default Range Description Interface RS es Se _ Baud 115200 Set serial interface baud rate New value is valid after power is turned off and on gain or a reset command is issued RS 232C Parity None None Odd Even RS 232C ll Se e bits Set serial interface character length e w simili 232C Stop bit 1 bit 1 bit Set serial interface stop bits 2 bits RS 232C X ON Enable or disable serial interface X ON flow control Network Address 000 000 000 000 000 000 Set network IP address 000 000 255 255 255 255 Subnet Mask 000 000 000 000 000 000 Set subnet mask 000 000 255 255 255 255 Gateway Address 000 000 000 000 000 000 Set gateway address 000 000 255 255 255 255 Save Settings Permanently save configuration values in non volatile memory Test Mode Print Pattern Current Current setting Choose and execute
50. r receives and processes the information accordingly READY If no data is received for 5 seconds the printer returns to Ready mode with no interface RS 232C selected and continues to scan all installed interfaces for incoming data Menu mode The printer enters the Menu mode when the key is pressed In this state you Setup can access the menu system and set the printer configuration and print attributes using the keys on the control panel Pressing again returns to Ready mode 5 4 Navigating the Menu System The printer uses the same operating procedure to set various print attributes and configuration settings This section describes the relationship between the different menu leveis as well as the functions of the MENU Up SELECT and EXIT keys on the control panel The Group Menu is the highest level of the menu tree and consists of six options as shown in the diagram below Beneath each Group Menu are a number of Menu Items from which a desired Value can be selected increased or decreased Pressing the MENU key moves to the next Group Menu available Pressing the SELECT key displays the first Menu Item within a Group Menu group Pressing the key returns to the Group Menu selection is Chapter 5 Power ON and Using the Control Panel 5 5 Changing Menu Values With a Menu Item displayed on the LCD such as Print Speed Darkness or Baud Rate pressing the SELECT key allows you to adjust or selec
51. ribbon mandrel support and held down Generally the wider the ribbon the greater the ribbon tension required White pointer Ribbon holder knob 3 in Counterclockwise Clockwise Ribbon winding torque adjustments If there are smudges on the print adjust the ribbon winding torque from the control panel Full details of using the control panel are shown later in the manual Page gt 3 Ribbon Setup Torque From the menu system select Page Setup of the Group Menu Choose Ribbon Torque from the list of menu items The default setting is Torque 3 so select Torque 2 or 1 to see that there are no smudges on the printout To save the settings permanently after power off if required use the Save Settings of the Group Menu See P47 Ek Chapter 4 Media Paper and Ribbon 4 5 Printhead adjustments Printhead adjustments should be made according to the type of media paper using the printhead adjustment lever located on the back of the printhead assembly Generally for media with moderate stiffness labels position the printhead adjustment lever to the middle of the range to put the printhead in middle position and for media with greater stiffness tags or card lower the adjustment lever to the lower level to put the printhead in forward position For media with little stiffness raise the adjustment lever to the upper level to put the printhead in a rearward position Printhead adjus
52. s and stands upright 2 Loosen ribbon guide plate thumbscrews on both ends of the ribbon guide plate Do NOT remove them just loosen them one turn Never loosen screws other than these You should be able to make adjustments to the ribbon guide plate with the ribbon installed However it may be easier to detach mandrels form the ribbon mandrel holders This will depend on the ribbon width being used 3 Remove slack and wrinkles on both sides e When they are found on the right side of the ribbon viewed from the front of the printer move the right end of the ribbon guide plate towards you e And when they are found on the left side of the ribbon viewed from the front of the printer move the left end of the ribbon guide plate towards you the plate can turn on the center set screw as the rigid point of support 4 Check to see that slack and wrinkles on the ribbon are removed completely and lastly tighten the guide plate thumbscrews on both ends Ribbon guide plate Center set screw as rigid point of support Ribbon guide plate thumbscrews on both ends of the ribbon guide plate GE Chapter 4 Media Paper and Ribbon Removing slack on feeding side of ribbon behind printhead IL Open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright Loosen
53. s stuck to the printhead wipe it off with ethyl alcohol Use a genuine CITIZEN ribbon or its equivalent Adjust the printhead position using the printhead adjustment lever Load the media and ribbon properly If the platen is dirty remove the dirt using ethyl or isopropyl alcohol If the platen is deformed contact our service personnel for replacement Use a genuine CITIZEN ribbon or its equivalent If a message of ERROR RS 232C etc is displayed on the LCD check the contents of the software and the communication conditions set on the computer Set the proper values of the Menu set from the control panel or your PC Incorrect sensor level may cause the printer to miss some or all of the end of label marks on the media Adjust the ribbon tension properly see P27 Adjust the setting angle of the ribbon guide plate see P31 Adjust the setting angle of the ribbon guide shaft see P32 Adjust the ribbon torque properly see P27 42 and 48 Chapter 7 Troubleshooting 7 2 Error messages and corrective actions The printer will be placed in error status and an error message will be displayed on the LCD Display if the printer has not been prepared properly for printing or printer setup conditions are not correct Check error messages and take corrective actions to clear error If a message other than the following is displayed please contact our service
54. staat ingevolge de WEEE richtlijn Richtlijn 2002 96 EG een speciaal wettelijk voorgeschreven verzamelsysteem voor gebruikte elektronische producten welk alleen geldt binnen de Europese Unie Hvis du vil skille dig af med dette produkt m du ikke smide det ud sammen med dit almindelige husholdningsaffald Der findes et separat indsamlingssystem for udtjente elektroniske produkter i overensstemmelse med lovgivningen under WEEE direktivet direktiv 2002 96 EC som kun er g ldende i den Europ iske Union Se quiser deitar fora este produto n o o misture com o lixo comum De acordo com a legisla o que decorre da Directiva REEE Residuos de Equipamentos El ctricos e Electr nicos 2002 96 CE existe um sistema de recolha separado para os equipamentos electr nicos fora de uso em vigor apenas na Uni o Europeia Je eli zamierzasz pozbyc sie tego produktu nie wyrzucaj go razem ze zwyk ymi domowymi odpadkami Wedlug dyrektywy WEEE Dyrektywa 2002 96 EC obowi zuj cej w Unii Europejskiej dla u ywanych produkt w elektronicznych nale y stosowa oddzielne sposoby utylizacji CITIZEN SYSTEMS AMERICA CORPORATION 363 Van Ness Way Suite 404 Torrance CA 90501 USA Tel 310 781 1460 Fax 310 781 9152 http www citizen systems com CITIZEN SYSTEMS EUROPE GmbH Mettinger Strasse 11 Park House 643 651 Staines Road D 73728 Esslingen Feltham Middlesex TW14 8PA Germany United Kingdom Tel 49 0 711 3906 420 Tel 44
55. supplier nm ll 6 7 Test Mode Menu The Test Mode Menu allows the printer to produce configuration prints for current settings machine information such as distance counter and test samples lt also allows for head checks resetting the non volatile memory to factory default values and a hex dump mode Test Mode Pr int a Pattern Pattern Info Sample Head Check Via n pes rm rm rm eee eee ee eee eZ Factory Default Default 1 Default Default Default Yes No Yes No Execute Finished rm e pm zm mm rm rm rm rm pm mm mi rm zm zt em et e et ge sam ee ee e rm re pm zm em rm rm rm pm rm rm pm pm em zm pm pm rm rm pm zm rm pm rm pm em e mp pm pm e em af E ege AAA i Note Menu Item on LCD with bold Hex Dump Dump line is default Dump il Yes No Yes No ee A A Serial Monitor or Monitor Monitor READY ERROR i eas e A et a ere a a SAT Chapter 6 Configuring Your Printer Using the Menus 6 8 Menu Mode Description Group Menu_ Menu lem Default Value RangeofValues Description Label Width 8 53in 3 00 8 64in Set the maximum limit for the 76 2 219 5mm printable width Image or data beyond this limit witl not be printed Note The actual printable area is split equally either side of the centerline of the media e g 8 20 would print from 4 1 to the left of center to 4 1 to right of the centerline Page Setup Printing Speed 04 IPS 02 0
56. t the Value of the Menu Item printing position If the Menu Item is an option that has a fixed set of values such as the type of media and keys will cycle through the values in turn used then pressing the The action of the key while you are changing a Value depends on the particular Menu Item e If the Menu Item is a value pressing the SELECT key stores the value and returns to the previous key returns to the previous Menu Item without storing the value Menu item Pressing the e If the Menu Item is an action such as a test print or head check pressing the SELECT key executes the action Pressing the __EXIT__ key returns to the previous Menu Item without executing the action Oo Example changing the print density The best way to learn how the menu system works is to go through an example In the example given here the print density is changed to 15 The print density has been factory set to 10 Follow the procedure below to change this For more about the print density see Chapter 6 Group Menu Page Setup Menu Item Print Darkness Value 00 30 Note When language DDP N3 is used the maximum value is 20 Turn the power switch ON e The various system checks will be performed READY e After the checks the READY display is shown on the LCD Press MODE to bring up the first Group Menu e Page Setup will be displayed Setup Show the Menu Items within the Page Setup menu Width 0
57. the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service 10 Notice Before use be sure to read this manual And keep it handy for reference when needed The contents of this manual may change without prior notice Reproduction transfer or transmission of the contents of this manual without prior consent is strictly prohibited We are not liable for any damage resulting from the use of the information contained herein regardless of errors omissions or misprints We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein Do not handle disassemble or repair the parts other than those specified in this manual We are not liable for any damage caused by user s erroneous use of the printer and inadequate environment Data residing in the printer is temporary Therefore all data will be lost if power is lost We are not liable for any damage or loss of profits caused by data loss due to failures repairs inspections etc Please contact us if there are any mistakes or ambiguities within this manual If there are missing or incorrectly collated pages in this manual contact us to obtain a new manual jV Introduction Thank you for purchasing a Citizen CLP series barcode label printer This manual is designed to help you quickly understand the b
58. the ribbon is put in the center of the media The value of half the ribbon width being used is the actual value on the scale Scale 3 Check to see that the ribbon is positioned properly and fix the ribbon positioning nut by turning the lock nut clockwise 4 Repeat the procedure for the second ribbon mandrel 93 Chapter 4 Media Paper and Ribbon 2 Two ribbon mandrels are used for loading ribbon one is inserted in the supply unused ribbon core and the other is inserted the ribbon takeup core Wind the ribbon from the takeup mandrel until most wrinkles are no longer visible NOTE The following procedure may help in loading the ribbon First insert the mandrels into the supply and takeup ribbon cores affix a small piece of adhesive tape at the end of the ribbon and then wind the ribbon around the takeup mandrel until the tape is hidden Finally install the ribbon by passing it through the lower side of the printhead assembly AN CAUTION Be sure to wind the ribbon sufficiently over the adhesive clear tape fastened to the end of the ribbon SDA Chapter 4 Media Paper and Ribbon 3 Perform the following sequence open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and raise it until it stops and stands upright Printhead assembly Printhead release lever 4 Hold by both hands the ribbon with a length of about 300 mm
59. tment lever Thinner media Thicker media Guide to media thickness ranges AB Chapter 4 Media Paper and Ribbon 4 6 Media sensor adjustments The printer is equipped with the upper and lower media sensors that are moved separately Both media sensors detect the presence of media and top of form of media except continuous roll media The media should be positioned for the media sensors as described in the following table Black mark tag Directly over the black mark Die cut label Lower and upper sensors The middle of media punched hole tag Lower and upper sensors Directly over the hole Lower and upper sensors Directly over the notch Positioning the sensor To adjust the media sensor position perform the following operation 1 Open the top cover all the way until it stops at hinges unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright and at the same time unlock the transparent sensor guide by pushing the release lever and open it towards the left side of the printer all the way until it stops 2 When the media is a black mark tag align the black mark with the lower sensor position mark HR Then lower the transparent sensor guide fully to the end and push it to lock and route the media over the platen out to the front of the printer Sensor position mark on lower sensor Upper sensor Light emitting device
60. to TT ces Print Res DPmm 150DPI 6 dot mm Values in parentheses are in metric system Yes AutoCal Mode Perform sensor calibration with setting No media when Yes is selected by PR isernia ieereseree rei Note When AutoCal mode is executed ensure that a media sensor is selected and media is loaded MaxMedia Length 1 00 50 00in When media length is over 5 inches 25 4mm 1270 0mm 127mm set MaxMedia Length to a length that is more than two times of Lenin BE ER ENH ri Note This function detects over what distance a media end or paper jam event is detected The printer looks for the gap between each section of media and if it does not see a signal after the maximum media length it stops with a Paper Jam error If the value is less than the label length the printer will always think there is a paper jam We recommend setting the value of MaxMedia Length to approximately double the label length being used Time Setting o ee ae Set time hours and minutes Date Setting O O Set date day month and year Settings Lock When On commands sent from the host system that attempt to change the menu settings are ignored Keyboard Lock Disable key operation when On is selected Note In Menu mode UP and DOWN keys do not operate In Ready mode STOP PAUSE FEED and REPEAT keys do not operate SOH Cmd Ignore Yes No Control Code STD STD ALT Language Select DMW
61. width 228 6mm 9 0 Direction of media feed LL _ 64 Chapter 9 Specifications 9 5 Movable sensors Maximum left edge of media 228 6mm 9 maximum media width 114 3mm 4 5 Center of media printhead 140mm 5 5 sensor movable range A OE Mark A D Setup Setup Voltage Variable Voltage Guide _ Voltage _ Level Voltage Black Mark No Mark area No Gap area Hole including i No Paper corner R Gap D Chapter 9 Specifications 9 6 Environmental requirements 1 Printer operating conditions for ensuring print quality Operating temperature 5 C 40 C Humidity 25 85 RH non condensing Humidity Temperature C 2 Printer storage conditions Storage temperature 20 C 60 C Humidity 25 85 RH non condensing Printer should be stored in a condition that the printhead is up and paper and ribbon are removed 85 Humidity 25 Temperature C _ 66 AZ WEEE MARK If you want to dispose this product do not mix with general household waste There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive Directive 2002 96 EC and is effective only within European Union Wenn Sie dieses Produkt entsorgen wollen dann tun Sie dies bitte nicht zusammen mit dem Haushaltsm ll Es gibt im Rahmen der WEEE Direktive innerhalb der Europ ischen Union

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