Installation-, User- and Service Guide
Contents
1. List available commands I nfo Show system information Tfop Move screen to top position Ulp Move screen one step up X Immediately stop screen movement List available commands i nfo Shows system information Info dnp denmark Supernova Flex Serial no 123456 FW ver 7 8 9 t op Moves the screen to the top stop position Top moving to top stop position done ulp Moves the screen one step up Up moving one step up done X Immediately stops current screen movement X stopped by user Supernova demark of dap denmar kas Page 19 VISUSL Experience Troubleshooting The screen will not move Check Is the power cord connected Is power on is green LED lit Is screen at top position Is screen at bottom position If low voltage trigger is used are connections OK IS signal correctly sent If contact closure is used are connections OK is relay working properly If RS 232 is used is correct protocol used is correct command used is there an error message If IR remote control is used is IR remote working is battery correctly inserted is visible contact to IR sensor OK A number of failures i e screen overload will automatically disable the controller Still not working Supernova Supernova is a registered trademark of dnp denmark as Solution Plug into screen and2. Supernova Flex Installation Guide User Guide Service Guide Contents A Safety Instructions Instructions de s curit 2 B Required Too LECLEEEEELEEELEEEEEE EEE EEE ECEEEEEECEECEE EEE EEE EEE EEE EEE 4 C Box contents eee eee ee eee ee eee ee eee ee eee eee eee rr 5 D Planning eee eee eee eee rere eee eee eee eee eee eee eee eee eee eee ee eee ee eee ee 6 E Mounting screen assembly eee ee ee ee ee eee ee ee 8 F Setting new stop positions eee 14 G Remote control button functionality eee 16 H Communication eee eee eee eee eee eee ee eee ee eee ee ee ee ee eee 17 Troubleshooting eee eee eee eee ee eee eee eee ee eee ee eee eee 20 J Cleaning eee ee eee ree eee eee eee eee eee ee eee ee eee ee eee ee eee eee 241 K Sales amp delivery ST SRE ECECEEEELEECELEECEEEECEEEEECEEEECEEECEEEECEEE eens 22 L Planning guide eee eee eee rere eee rere eee ee rr re rrr rrr 24 Supernova d p Supernova is a registered trademark of dap denmark as visual experience A Safety Instructions Instructions de securite A1 Important Safety Instructions EN A Read these instructions Keep these instructions A Heed all warnings 4 Follow all instructions A Clean only with dry cloth A Do not block any ventilation openings Install in accordance with the manufacturer s instructions A Do not defeat the safety purpose of the grounding type plug A grounding type plug has two blades and a third grounding prong The third prong is provided f
3. Batteries 3V CR2032 battery included Remove battery cover and insert battery with out Check that LED is lit when pressing a button Rep CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type Do not use re chargeable batteries Batteries battery pack or batteries installed shall not be exposed to excessive heat such as sunshine fire or the like ATTENTION Danger d explosion si la pile n est pas remplac e correctement Ne remplacer que par le m me type ou un type quivalent Ne pas utiliser de piles rechargeables Les batteries bloc de batteries ou batteries install es ne doivent pas tre expos es une chaleur excessive telle que celle du soleil d un feu ou d origine similaire Supernova d p Supernova is a registered trademark of dap denmark as Page 1 6 visual experience H Communication IR remote control See section G Remote control button functionality on how to operate the IR remote control The remote is using a special IR protocol Contact dnp denmark for more information Contact closure To operate the Supernova Flex through contact closures a pluggable terminal block connection is available The terminal block has seven positions for wires For contact closure operation the five terminals on the left side of the terminal block are used The operation of the screen through this port is as follows Label Name Description
4. C Common Common wire shorted to others for control Raise Lower Top Bottom Momentarily connect to common to raise the screen incrementally The screen will rise as long as this contact remains shorted to common Momentarily connect to common to lower the screen incrementally The screen will lower as long as this contact remains shorted to common Momentarily connect to common to send the screen to the preprogrammed top position It is not necessary to continue connecting to common after motion begins Momentarily connect to common to send the screen to the preprogrammed bottom position It is not necessary to continue connecting to common after motion begins 12V Trigger control For low voltage trigger operation the two terminals on the right side of the terminal block are used Applying 5V to 12V AC or DC to these two terminals will cause the screen to lower to the bottom position removal of the voltage will cause the screen to return to the top position Polarity is not important either polarity works for DC voltage Supernova d p Supernova is a registered trademark of dap denmark as Page 1 7 visual experience RS 232 serial control Introduction The interface is based on RS 232 using 115200 Baud 8 databits 1 start bit 1 stop bit and no parity Protocol The protocol is line oriented The controller expects single command lines containing a command word optionally followed by one or more pa
5. a a 8 32 ALLEN r p In al Fa SCREW amp WASHER Tel TE aa Le Supernova Supernova is a registered trademark of dap denmark as Page 12 E10 Attaching security clips a Slide security clips into the cover catches at the ends of the cover b Be sure ends of security clips are seated in the cover catches c Loosely position security clips near ends of cover E11 Seating cover a Lift cover onto screen assembly b Mate the catches on back of cover to lip on top of screen assembly c Rotate cover down until it stops E12 Securing cover a Position security clips on outside of screen assembly ends and b Secure with 8 32 screws and washers d p visual experience E13 Powering up Plug in a Insert the plug of the IR receiver cable into the mini jack socket in the screen located next to the RS 232 socket See photo left b Place the infrared eye in the metal holder and ensure that good visible contact to the remote control can be obtained c Plug the power cord into the screen and wall sockets A green LED is lit when power is on positioned left of the green Phoenix plug d See section G Remote control button functionality for detailed information on the remote control e Press the lower button DOWN on the remote control to move the screen to the factory set bottom stop position See section F Setting new stop positions for information on how to set a new
6. denmark reserves the right to make changes to agreed specifications instructions on installation and mounting if this is possible without disadvantage to the customer 3 PAYMENT Payment shall be made by the customer at latest on the due date fixed in dnp denmark s invoice In case of late payment dnp may add interest on the sum owing at the rate of 2 per running month from the due date Unless otherwise agreed in writing all deliveries will be made when dnp denmark has received payment from the customer 4 DELIVERY All deliveries from dnp denmark are ex works unless other terms of delivery are agreed in writing If so the terms of delivery shall be interpreted and understood in accordance with the Incoterms applicable as of the date of the agreement 5 DELAY The delivery date is fixed in accordance with dnp denmark s best estimate based on the conditions applying as of the date of the agreement Unless otherwise expressly agreed a postponement by dnp denmark of 30 days of the delivery date attributable to circumstances relating to dnp denmark shall be deemed in all respects to be timely delivery and the customer shall not be entitled to terminate the agreement or invoke any of the breach of contract provisions otherwise applicable as a consequence of the postponement lf the order includes various products confirmed for delivery at the same time dnp denmark shall be entitled to deliver the products which are ready for delivery at the agr
7. held liable for operating loss loss of profit or any other indirect losses If product liability is ascribed to dnp denmark by third party the customer shall indemnify dnp denmark to the limit of dnp denmark s liability under this provision 9 LIMITATION OF LIABILITY The customer may in no event claim compensation for operating loss loss of profit or other indirect losses in cases of delays defects or deficiencies irrespective of whether the delay defect or the deficiency may be attributable to dnp denmark The customer may only claim a proportionate rebate in the purchase sum or compensation for the customer s direct documented loss if the delay or the deficiency is attributable to gross negligence on the part of dnp denmark 10 DISPUTES AND JURISDICTION Unless otherwise agreed in writing any dispute between the parties concerning the agreement shall be settled by arbitration in Copenhagen Denmark at the Danish Institute for Arbitration det Danske Voldgiftsinstitut in accordance with the rules for processing of cases at the General Arbitration Court in Denmark Regler for behandling af sager ved Det Danske Voldgiftsinstitut Danish law shall apply Supernova d p ad trademark of dnp denm Page 23 Supernova is a regi L Planning guide Rev 3 01 Use below information and size specifications to determine the placement of the screen and the wall brackets NOTE See the Supernova Flex datasheet for screen specifications a
8. aced Furthermore this warranty does not apply to damages or defects caused by normal use accidents wear and tear reckless use of the product use of the product for other than intended purposes and or use not complying with dnp denmark s instructions on correct use maintenance handling or installation Claims during the warranty period also require that the product is used according to the current local technical or security standards and no unauthorised or non approved accessories have been used as well as any modifications and changes in the product regardless of the reason and regardless if the adjustment has been correctly made Additionally warranty claims are conditioned by no use of unauthorised software or virus and the warrant does not apply to damage caused by force majeure among others fire flood etc The warranty does only apply product defects in the above stated The guarantee does not cover financial losses direct or indirect losses or consequential damages 8 PRODUCT LIABILITY dnp denmark is liable for damage or injury to person only if documentary evidence can be provided that the damage is attributable to error or negligence on the part of dnp denmark dnp denmark shall not be liable for damage to property or chattels belonging to the purchaser or others unless the damage is due to gross negligence on the part of dnp denmark dnp denmark s liability may in no case exceed DKK five 5 million dnp denmark can in no event be
9. bottom stop position f Press the upper button UP on the remote control to move the screen to the factory set top stop position Po E14 Checking smooth operation a Check extension and retraction of screen b Ensure that screen retracts smoothly and does not snag on any parts c Ensure that full screen extension operates without hitting obstacles Supernova d p gistered trademark of dap denmark as Page 1 3 visual experience F Setting new stop positions Top and bottom stop positions are pre set at the factory Do NOT change the top stop position High risk of damaging the screen If not done correctly On the motor there are two hex screws marked 1 and 2 that are used to manually adjust the stop positions Screw 1 is used to adjust the top stop position sealed from factory screw 2 is used to adjust the bottom stop position Adjustment screw 2 Is positioned to the right side view To set a new TOP position As highlighted above this is NOT recommended and will void the warranty NOTE When the screen is up there must be space between the bottom bar and the backside of the screen material and to the master frame If the top position is set too high and the bottom bar is touching the screen material and or the master frame permanent stress is applied to screen components when the screen is up This may lead to permanent damages to the screen material and or framing system This is NOT covered by th
10. d monter quelque partie de l cran que ce soit danger de choc lectrique A Ne pas laisser les enfants jouer avec les commandes de l cran A Examiner l cran afin de d tecter tout d s quilibre ou signe d usure pendant le fonctionnement Si n cessaire ajuster avant de faire fonctionner Supernova d p Supernova is a registered trademark of dap denmark as Page 3 visual experience WARNING Do not connect power until screen assembly is completely mounted B Required tools You will need the following tools Level Phillips screwdriver Power drill Tape measure Supernova d p Supernova is a registered trademark of dap denmark as Page 4 visual experience C Box contents Box 1 Check box for Box 1 Screen 1 Installation manual this document User manual Screen assembly Remote control CR2032 3V battery Wall brackets 8 32 screws for securing screen to wall bracket 8 x 22 wall mounting screws 8 x 212 leveling screws Washers for leveling screws End caps for lower bar Power cable IR cable with clip Po ND N D NW PY Box 2 Cover Cover Security clips 8 32 screws for security clip Washers for security clip oi End plates for on wall os la version a m oY T i N ND NN D Supernova d p nova is a registered trademark of dap denmark as Page 5 visual experience D Planning Planning screen location Locate wall studs o
11. e dnp warranty Do not break seal Breaking seal would void the dnp warranty Supernova d p d trademark of dap denmark as Page 1 4 visual experience To set anew BOTTOM position Turn adjustment screw 2 clockwise to raise the bottom stop position Turn adjustment screw 2 counterclockwise to lower the bottom stop position One turn of the adjustment screw will move the stop approximately 2 CAUTION Leave at least two revolutions of the steel wire on the helixes Otherwise there is risk of the lower part of the screen separating from the helix roller This is NOT covered by the dnp warranty CAUTION Be careful not to lower the screen too far If the screen is continuously lowered it will eventually reverse on the roller which may lead to permanent damage of screen components This is NOT covered by the dnp warranty Supernova d p nova is a registered trademark of dap denmark as Page 1 5 visual experience G Remote conirol button functionality Front Rear UP move screen to top position Stepwise UP step screen up STOP stop screen in current position Stepwise DOWN step screen down DOWN move screen to bottom position Supernova Battery 3V CR2032 DIODE lit when button is pressed d p NOTE Be aware when installing two screens close to each other or close to other equipment using the same IR communication protocol Commands may activate other electronic components
12. eed time and to postpone delivery of the other products included in the agreement against payment of freight costs associated with such delivery by dnp In such event the customer shall not be entitled to cancel the agreement or to claim breach of contract as a consequence of the delay lf dnp denmark is prevented from fulfilling the agreement or if fulfilment of the agreement would be unreasonably burdensome by reason of extraneous circumstances force majeure such as strike fire war requisitioning of operating equipment sequestration currency restrictions civil disturbance or unrest or missing or delayed deliveries from subcontractors attributable to the above circumstances the delivery time shall be postponed by the duration of the disturbance and none of the parties shall be entitled to claim against each other dnp denmark will advise the customer of changes to the delivery date without undue delay in accordance with the above provisions and as far as possible give a new delivery date 6 DEFECTS AND DEFICIENCIES Immediately on receipt of the delivery the customer is required to examine the delivery in accordance with normal business practices lf the customer wishes to claim a defect or deficiency dnp denmark shall be advised immediately in writing The customer shall otherwise forfeit any claim against dnp denmark dnp denmark may rectify the deficiency by replacement of product parts repair or redelivery Freight costs in connection
13. f dap denmark as Cover Chassis Black velvet area Dust with a feather duster or something similar COVER SCREEN IMAGE Pa AREA _ BLACK FLOCK BREA Dirty Use a standard detergent for household cleaning never harsh acidic or alkaline cleaners as they may stain the frame Take care to avoid scratching Dry with a lint free cloth Dirty Clean with a gentle detergent solution Apply with a small brush We recommend a soft toothbrush Dry with a lint free cloth or with a hairdryer without heat Dirty Use an ordinary window cleaner with ammonia or alcohol Treat the entire image area and clean with a paint pad or lint free cloth Apply gentle counter pressure on the opposite side Make sure the screen is completely dry afterwards leave it down overnight to dry d p visual experience K Sales amp delivery terms 1 SCOPE These sales and delivery terms apply to all quotations orders sales and deliveries of mechanical products more specific Supernova Flex Supernova Epic and Supernova Mobile from dnp denmark as unless otherwise agreed in writing 2 PRODUCT INFORMATION FROM DNP DENMARK A S Information in advertising materials folders installation guidelines etc on construction materials specifications installation and use of dnp denmark s products is subject to change without notice Such information is binding on dnp denmark only if agreed in writing or confirmed by dnp denmark dnp
14. fixtures lift 1 rotate 2 and seat 3 screen assembly into wall brackets Warning Be sure that screen A assembly is securely seated before releasing grip E6 Securing screen assembly a Ensure that screen is properly seated into both wall brackets b Use securing screws to tighten down screen assembly to wall brackets Supernova d p Supernova is a registered trademark of dap denmark as Page 1 0 visual experience E Removing fixtures a Remove connection screws from shipping fixtures 1 and b Carefully remove lower part of shipping fixtures from ends of screen assembly 2 c Upper part of shipping fixture stays on master frame 3 E8 Mount end caps a Unpack two end caps and screws b Attach end caps to lower bar and tighten the screws ES Replace shipping fixture NOTE Only for on wall installation a Detach screws in upper par of shipping fixture Keep screws b Unpack end plates in box 2 c Re use screws from above to attach end plates Supernova d p Supernova is a registered trademark of dap denmark as Page 1 1 visual experience ____ SECURITY CLIPS d T4 1 te ro ii Eon he ka SLIDE SECURITY CLIP INTO COVER CATCHES _ yy AT EACH END ABOUT 1 4 1 2 AWAY lt a Ts FROM EDGE IF NOT IN PLACE a N G f H ROTATE DOWN Lu D of i tS ff gt A COVER i WA D 3V SECURITY ka CLIP TI w
15. ing A Do not scratch or bend screen material during handling A Operate within specified temperature and humidity range see section Do not attempt to disassemble any part of the screen electric shock hazard A Do not permit children to play with screen controls Examine the screen for imbalance or signs of wear during operation If needed adjust before operating Supernova d p Supernova is a registered trademark of dap denmark as Page 2 visual experience A2 Instructions de securite importantes FR A Lire ces instructions A Conserver ces instructions A Tenir compte de tous les avertissements A Suivre toutes les instructions A Nettoyer uniquement avec un chiffon sec A Ne bloquer aucune ouverture de ventilation Installer conform ment aux instructions du fabricant A Ne pas n gliger la s curit que procure une prise avec raccordement la terre Une prise avec raccordement la terre comporte deux fiches plus une troisi me reli e la terre Cette troisi me fiche est l pour votre s curit Si le connecteur fourni ne s ins re pas dans votre prise de courant consulter un lectricien afin de la remplacer Prot ger le cordon d alimentation principale afin qu il ne soit pas cras ou pinc en particulier au niveau des prises de courant et au point de sortie de l appareil A D brancher cet appareil en cas d orage avec risque de foudre ou lorsqu il n est pas utilis pendant des p riode
16. nd dimensions for your size of screen TOTAL COVER WIDTH 4 101 MIN TO WALL BRACKET j COVER HEIGHT i 5 127 MIN TOP OF WALL BRACKET TOTAL HEIGHT SCREEN HEIGHT DIAGONAL er pec 5 4 8 130 IMAGE DISTANCE FROM HEIGHT BOTTOM OF IMAGE SUBSTRACT 2 2 FROM TOTAL HEIGHT IMAGE WIDTH SCREEN WIDTH i aA 22 www dnp screens com dnp denmark as Skruegangen 2 2690 Karlslunde Denmark Tel 45 46 16 51 00 Fax 45 46 16 52 00 dnp dnp dk US hotline 1 619 600 2892 iy CE Supernova d p Supernova is a registered trademark of dap denmark as Page 24 visual experience
17. npack two wall brackets b Unpack mounting and securing hardware E2 Lifting screen from box a Use two people to lift screen from Dox b Lift from box using the two shipping fixtures at the ends as handles Warning Do NOT lift from middle of screen Supernova d p Supernova is a registered trademark of dnp denmark a Page 8 visual experience 4 101 e MIN DISTANCE 4 101 ATETA MIN DISTANCE p lt aul F i Fi ge N COVER SECURING SCREW OM 7 LOCATION i 8 x 2 1 2 PHILLIPS HEAD SCREW amp WASHER THRU SLOT 4 101 p MIN DISTANCE ae j a i 4 1 01 PT MIN DISTANCE I k Pai USE TWO 2 8 x 2 1 2 PHILLIPS HEAD SCREWS AS SECURING SCREWS WHEN BRACKET IS LEVELLED Supernova Supernova is a registered trademark of dap denmark as E3 Leveling brackets a After planning screen location using section J Planning guide b Mount wall bracket with securing screw at top of bracket c Locate wall brackets at least 4 101 mm in from end of cover d Level wall brackets to each other and tighten leveling screws E4 Securing wall brackets a Secure each wall bracket with two wall mounting screws b Tighten all screws d p Page 9 visual experience E5 Mounting screen a Leave shipping fixtures attached to ends while mounting screen assembly to wall b Using two people grasp
18. or your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet A Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus A Unplug this apparatus during lightning storms or when unused for long periods of time WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Do not operate screen before it is installed on wall A The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on the apparatus Follow all installation instructions Incorrect installation can lead to severe injury and or permanent product damage and will invalidate the dnp warranty A Be sure that the wall studs or other mounting fixtures are suitable for mounting the screen and A Be sure that the screen is mounted correctly and securely to the wall or the dnp warranty will be invalidated The mains plug extension cord appliance inlet or power strip is used as the disconnect device the disconnect device must remain readily operable A The screen is a class construction and shall be connected to a mains socket outlet with protective earthing connection Do not install without a ground connection A Do not pull or tug on screen when mounted on wall A Do not restrict the screen from mov
19. r other structural member suitable for bracket mounting Note Select studs for mounting that are at least 4 101 mm in from end of cover Leave enough clearance at ends to permit access for removing screws from shipping fixtures Leave enough top clearance to tighten security screws on top of wall brackets Custom spacers are available if the screen assembly needs to be Spaced further away from the wall to clear obstructions when rolling down NOTE See separate manual for in ceiling installation Supernova d p Supernova is a registered trademark of dap denmark as Page 6 visual experience TOTAL COVER WIDTH D2 Checking screen dimensions a Determine space requirements for TOTAL installation IMAGE HEIGHT 4EIGHT DIAGONAL SIZE b Refer to section J Planning guide i i c Ensure proper clearances IMAGE WIDTH Ceiling D3 Planning projector location mounted Max 5 of oe a a The projector can be positioned RS freely on a vertical centerline perpendicular to the screen up to 5 above ceiling mounted or up to 5 below table mounted the image area Projection distance o b Projection distances must be Table based on manufacturer s ol specifications for the exact model and lens choice Supernova d p Supernova is a registered trademark of dap denmark as Page 7 visual experience E Mounting screen assembly E1 Unpacking bracket hardware a U
20. rameters each separated by one or more spaces Command lines must be terminated by a single carriage return ASCII code 13 and may be optionally followed by a linefeed ASCII code 10 Command words are not case sensitive They may be abbreviated The controller will respond to command lines with a status message In response to some commands the controller may send multi line responses When powered up the controller will send an initial welcome message which includes the serial number and the firmware version dnp denmark Supernova Flex Serial no 123456 FW ver 7 8 9 User commands This section describes most common user commands in detail Items enclosed in square brackets are optional For example the command syntax for moving the screen to the bottom stop position is B ottom Possible command lines are B or b or BOTTOM or bottom Status messages are sent by the controller in response to a command line moving to bottom stop position Supernova d p Supernova is a registered trademark of dnp denmark as visual experience Page 18 b ottom Moves the screen to the bottom stop position bottom moving to bottom stop position done d own Moves the screen one step down down moving one step down done h elp or Lists all available commands help Command list follows Bottom Move screen to bottom stop position DJown Move screen one step down Help
21. s prolong es A ATTENTION Pour r duire le risque d incendie ou de choc lectrique ne pas exposer cet appareil la pluie ou l humidit Ne pas faire fonctionner l cran avant qu il ne soit install sur le mur A L appareil ne doit pas tre expos un gouttement ou des claboussures et il convient de ne placer aucun objet contenant un liquide comme un vase sur l appareil Suivez toutes les instructions d installation Une installation incorrecte peut causer de s v res blessures et ou des dommages importants au produit et invalider la garantie du produit Assurez vous que le mat riel d installation correspond bien la nature du support et des vis de fixation Assurez vous que l cran est install correctement et solidement au mur ou la garantie dnp sera invalid e A La prise secteur le cordon l alimentation de l appareil ou la barrette d alimentation sont utilis s comme dispositifs de d connexion et doivent tre facile actionner A L cran est de classe et doit tre connect une prise secteur disposant d une mise la terre Ne pas installer le syst me en l absence de prise de terre A Ne pas tirer sur l cran une fois qu il est mont sur le mur Ne pas emp cher l cran de bouger Ne pas rafler ou courber le mat riel de l cran lors des manipulations A Utiliser l cran selon les plages de temp rature et d humidit sp cifi es cf section A Ne pas tenter de
22. wall socket Turn on power Screen cannot move beyond top position Move down Screen cannot move beyond bottom position Move up or change bottom stop position see section F Setting new stop positions Connect wires correctly see section H Communication May help to change to longer pulse signal or change to permanent on signal Connect wires correctly see section H Communication Make sure that relay is short circuiting See section H Communication for communication protocol See section H Communication for available commands Try resetting controller by power off and power on If the error message re occurs contact place of purchase Check that LED is lit when pressing buttons Check that signal is sent by looking through mobile phone camera Ensure that battery is correctly installed with up out Re position sensor or move any obstructions 1 Disconnect and re connect power 2 Follow section E Mounting screen assembly on how to start up after power off Contact place of purchase Page 20 d p visual experience J Cleaning Slightly dusty Dust with a feather duster or something similar Light vacuum cleaning is possible but make sure to use a fitting with bristles that are not too soft but not hard enough to scratch the surface Slightly dusty Screen image area Slightly dusty Dust with a feather duster or something similar Supernova Supernova is a registered trademark o
23. with return of the delivery to dnp denmark will be refunded to the customer if dnp denmark can accept that the delivery was defective lf defects or deficiencies have not been claimed against dnp denmark within 24 months of the delivery the customer shall not be entitled to make subsequent claim Supernova Supernova is a registered trademark of dap denmar o d p k as visual experience Page 22 dnp denmark shall not be liable for defects and deficiencies attributable to circumstances outside of dnp s control or of no concern to dnp including Inadequate training of the customer s personnel Failure to observe dnp denmark s instructions Faults arising from normal use Damage arising during the purchaser s transport of the delivery 7 WARRANTY dnp denmark as warrants the product against defects in material and workmanship under normal use in accordance with dnp denmark s instructions on installation use maintenance and repair etc dnp denmark as will for a period of 1 year from date of invoice without extra cost for the customer make replacements repair or redelivery of the parts with defects due to defective materials or workmanship Replacement repair or redelivery is made by dnp denmark as at its option and the warranty hereof is valid for the remaining period of the original warranty period To obtain warranty service the product serial number or other identification according to the agreement may not be removed or def
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