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1. Congratulations your Clone is Complete SuperDuper Backup Software for Mac After the Clone Using the DriveWire as a external backup drive Device Removal Windows DriveWire FAQs EZ Gig FAQs Contacting Technical Support RMA Policy Warranty Conditions 20 21 21 22 23 24 25 25 25 26 27 28 28 29 39 39 40 Getting to know your DriveWire Introduction The DriveWire can be used to connect any 2 5 or 3 5 hard drive to your computer with a USB 2 0 interface The adapter supports 2 5 and 3 5 IDE hard drives as well as SATA hard drives Perfect for technicians or anyone needing to copy or off load files from one hard drive to another The Package Contains DriveWire Universal Drive Adapter USB to Mini USB cable AC Adapter Upgrade Suite CD Apricorn EZ Gig IV ShirtPocket SuperDuper Lite Quick Start Guide ajlilo System Requirements Hardware Pentium CPU II or Apple G3 or later 128MBs RAM Available USB Port CD ROM or CD RW drive Supported Operating systems Microsoft Windows 7 Vista XP and 2000 Mac OS 92 or later OS X 10 2 or later 4 www apricorn com Connecting your DriveWire 1 If connecting to 3 5 IDE PATA Hard Drives confirm device jumpers are set to master mode Note See FAQs for more information about master mode 2 Connect your hard drive to the appropriate SATA or PATA connection on the DriveWire see diagram below Note When connecting
2. Windows is a registered trademark of Microsoft Corporation All other trademarks and copyrights referred to aro the property of their respective owners Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of the work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID 40 www apricorn com APRICORN 12191 Kirkham Road Poway CA U S A 92064 1 858 513 2000
3. and the explosion of new consumer devices USB 2 0 host controllers add the faster speeds and greater flexibility than these new devices require USB 2 0 will allow your Computer to connect to the newest USB devices High Speed Video and Ethernet ultra fast scanners and disk drives etc How much faster is USB 2 0 USB 1 1 devices can communicate at about 12 Megabits sec USB 2 0 devices can communicate at speeds of up to 480 Megabits sec The DriveWire is connected but the drive is not automatically detected by the operating system The mass storage device drivers are not installed correctly or there is a resource conflict in the system Use the Windows Add New Hardware Wizard to detect the drive or if the drive has already been installed use the Windows Update Device Driver Wizard Be sure that there are no resource conflicts in the Windows Device Manager before installing the drive www apricorn com 31 8 What software is included with my DriveWire PC Software Includes Z Gig IV with Data Select EZ Gig for Windows is one of the most powerful yet easy to use back up utilities available EZ Gig IV is the fourth generation of the award winning EZ Gig Data Transfer Utility MAC Software Includes ShirtPocket SuperDuper for Mac SuperDuper is the wildly acclaimed program that makes recovery painless because it makes creating a fully bootable backup painless Its incredibly clear friendly interface is understandable
4. folders from the cloning process which is helpful when migrating from a large HDD to a smaller SSD and perfect for creating a Boot Disk This gives you the option to run your OS and applications from a fast smaller SSD boot drive while keeping your documents and media files on your original hard drive There are two ways to get to the Data Select feature 1 Ifthe Destination drive is smaller than the Source drive EZ Gig will direct you to the below screen To deselect files from the clone click the Data Select button this will open the Data Select feature The data on your source drive is too largo to fit on the destination drive you have selected You can use the BACK button to confirm you have selected the correct Source and Destination drives If correct press the DATA SELECT button to perform a data analysis and review options to omit data from the cloning process 2 On the You are almost ready to Clone screen you may press the Data Select button to open the Data Select feature www apricorn com 15 Using the Data Select feature The Data Select feature shows the capacity of the Destination Drive Source Drive Available Capacity If the Source drive is smaller than the Destination drive the available capacity will be highlighted in orange and shown as a negative value EZ Gig will only proceed with a clone if the available capacity Is positive Le the Destination capacity is larger than the S
5. box will appear Please note that in Windows Vista and 7 the Safely Remove Hardware icon is different 3 Click Safely Remove Mass Storage Device Drive D in the dialog box Your drive letter may differ 4 Wait for few seconds until the system prompts The hard disk storage device can now be safely removed from the system Click OK and then unplug the DriveWire The Safely Remove Hardware button is located in the Systom Tray te c we NOTE To protect against unexpected data loss Windows checks that all files on the disk are closed before allowing the USB device to be removed If you receive an error message that says The device cannot be stopped right now Try stopping the device again later Close all Windows and Programs that are using files from the Drive then repeat the procedure www apricorn com 28 DriveWire FAQs Why does my new drive or connector look different from my old drive or connector The first thing you need to do is to determine if you bought the right drive There are now two standards for 2 5 laptop hard drives Serial ATA SATA and Parallel ATA PATA Check with your manufacturer for the drive specifications and compare it to the specifications on the drive you purchased All SATA drive connectors should look exactly the same Use Apricorn s hard drive configurator at www apricorn com to make sure you are getting the correct drive for your laptop or notebook compute
6. easy to use And it runs beautifully on both Intel and Power PC Macs SuperDuper s interface confirms all your actions in simple clear language to ensure that the end result is exactly what you intended 9 Can I make a clone of my drive and put it in a different machine A clone is for disaster recovery purposes i e when your drive fails and you need to get back up and running You should not make a clone of your drive and put i in another or multiple machines There are licensing issues for the software on your machine 10 Is it possible to restore a single file from the clone stored on my old drive Yes EZ Gig allows you to mount an image as a virtual hard drive You can access this virtual drive as if it were a physical hard drive You would use your Windows Explorer or My Computer and copy the file or folder and paste it on to your hard drive 11 I am unable to format my 80GB or larger DriveWire with FAT 32 in Windows 2000 or XP Windows 2000 and XP limit a FAT32 partition to 32GB If you choose to format the drive in a larger partition you will need to use the NTFS file system 12 Can I boot Windows to my USB Device No Because of limitations both hardware and software Windows is currently prevented from booting and running off a USB drive 32 www apricorn com 13 What is master mode Master mode is a jumper setting that only applies to 3 5 IDE PATA hard drive or CD DVD Optical Drives and determines which har
7. the troubleshooting run the number of the indicated write errors can decrease according to the areas on the target medium which could be recovered www apricorn com 37 Verification errors When the option Verifying is activated EZ Gig executes a verification run after the copying process A verification error is counted if the data of two sectors on source and target do not correspond Furthermore read errors Which occur during the verification run in one or both of the areas to be compared are also counted as verification errors Therefore the number of verification errors gives you absolute information on how exactly source and target correspond to each other after the copying process In case of an error free copying process EZ Gig should not report any verification errors and signalize a 100 conformity of source and target 38 www apricorn com Contacting Technical Support Apricorn provides the following helpful resources for you 1 DriveWire User s Guide and Quick Start Guide 2 Apricorn s Website http www apricorn com This gives you the ability to check for up to date information 3 E mail us at support apricorn com 4 Or call the Technical Support Department at 1 800 458 5448 Apricorn s Technical Support Specialists are available from 8 00 a m to 5 00 p m Pacific Standard Time from Monday through Friday RMA Policy An RMA Return Merchandise Authorization tracking number must be issued by A
8. DUCT PURCHASE APRICORN WILL AT NO ADDITIONAL CHARGE REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF APRICORN THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM APRICORN OR AN AUTHORIZE RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE 1 AS A RESULT OF ACCIDENT MISUSE NEGLECT ABUSE OR FAILURE ANDJOR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUC TION GUIDE 2 BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY APRICORN 3 BY MODIFICATION OF THE PRODUCT OR 4 AS A RESULT OF SERVICE ALTERNATION OR REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OR MER CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION USE OPERATION REPLACEMENT OR REPAIR APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULT ING FROM THE USE OR OPERATION OF THE PRODUCT WHETHER OR NOT APRICORN WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES Copyright Apricorn Inc 2011 All rights reserved
9. Drivere UNIVERSAL HARD DRIVE ADAPTER User s Guide Attention If your DriveWire shipped with a previous version of EZ Gig Ill you can download the new EZ Gig IV from Apricorn s website at http www apricorn com ezgig Review the most current DriveWire FAQ s at http www apricorn com support php THe LEADER IN PERSONAL STORAGE TABLE OF CONTENTS Getting to know your DriveWire 4 Introduction 4 The Package Contains 4 System Requirements 4 Connecting your DriveWire 5 Before Running the Software 6 Before running EZ Gig we recommend 6 EZ Gig instructions for Windows 7 amp Vista 7 Changing the default Power Options 7 Upgrade Suite CD ROM boot 8 To start EZ Gig directly from the CD ROM 8 Connecting Your Hard Drive 9 EZ Gig Start Up Options 9 Creating a Bootable EZ Gig CD 10 Cloning your hard drive with EZ Gig 1i Selecting the Source Drive 12 Selecting the Destination Drive 13 Speed Test 13 Drive Verification 14 Data Select 15 Using the Data Select feature 16 Analyzing fles 17 Selecting Folders to Omit 18 Advanced Options 19 Verify Copy 19 Copy Free Areas 19 SmartCopy 19 Media Direct Dell 19 More Advanced Options 20 FastCopy 20 SafeRescue 20 CachedMemory 20 SharedMemory 20 Animation HotCopy Livelmage Avoid exclusive read access Partitions Resizing your partitions manually Start Clone Interupting the Cloning Process Aborting the Cloning Process Interupting the Verification process
10. PATA 2 5 or 3 5 drives to DriveWire itis necessary to align the polarizing pins in the DriveWire s connector up with the open space on the hard drive to avoid breaking pins on the hard drive 3 Connect the AC power adapter to DriveWire For 3 5 PATA hard drives plug the AC adapter directly into the hard drive CAUTION Power adapter must be properly alligned to prevent damage soe 4 Connect DriveWire to your computer using the Mini USB Cable DriveWire Connectors 40 pin Connects to 3 5 IDE HDD pin Connects to 25 IDEHDD tmm Gem Connects with any USB enabled notebook or desktop PC www apricorn com 5 Before Running the Software After many years of use hard drives can become cluttered with unusable file fragments and other file system errors Most file system errors are not immediately obvious to the user but can be identified and repaired with a few simple steps Although the steps below are not absolutely necessary to run EZ Gig it s best to try and clean up disk errors BEFORE they are copied over to the new drive Before running EZ Gig we recommend 1 2 3 4 5 9 Clean up any file system errors by running Windows ScanDisk or a similar disk cleanup utility on your internal hard drive Defragment your hard drive using the Windows Disk Defragment Utility or a similar disk defragment utility on your internal hard drive Backup any critical files or data Att
11. ach the AC adapter to your laptop and make sure itis not running on battery power Attach the USB cable from your computer to the DriveWire If you plan on running EZ Gig from the Bootable CD ROM You may need to change your laptop s BIOS boot order You will find these options inside the laptop s BIOS Boot Option Menu The BIOS Boot Options menu allows the user to select the preferred boot device when the laptop starts up EZ Gig can boot directly from the CD ROM but you must check the BIOS Boot settings to make sure that CD ROM is higher in the boot order than the C drive www apricorn com EZ Gig instructions for Windows 7 amp Vista Windows 7 and Vista User Account Control helps stop unauthorized changes to your computer The User Account Control window pops up in Administrator Approval Mode whenever a program tries to run on your Windows system When the User Account Control window pops up there will be a warning symbol and message that reads A program needs your permission to The instructions will read If you started this program Continue you tated ths program continue E Pico pesi eer Account Cont hops stop unauthenzed change to your computer Please click the Continue button and proceed to the EZ Gig Start Up screen Changing the default Power Options Be default the Windows 7 operating system will Turn display off after 20 minutes and Put the computer to sleep after 1 hour of keybo
12. ard or mouse inactivity It will take more than 20 minutes to clone most of today s larger hard drives If the system goes into display is turned off or the computer goes to sleep during the clone your clone may fail This will not damage your original hard drive in any way but you will have to restart the cloning process To avoid this issue change the default Power Options before starting the backup on Windows 7 Systems From your Window Start menu type Power Options in the Start Search bar and the Power Options program will be listed in the results window Alternately you can go to Start Menu Control Panel Power Options Click on Power Options to launch the program On the left window click on Choose when to turn off display and make the changes as listed below Tum Display Off Never Put computer to sleep Never Once you have completed the clone go to Power Options and restore the default settings www apricorn com 7 Upgrade Suite CD ROM boot Upgrade Suite CD is a bootable disk with EZ Gig data transfer utility that can copy hard drives without booting to the Windows operating system To use Upgrade Suite as a stand alone utility your Computer must be able to boot from a CD ROM and the CD ROM must be set as the first boot device in your computer s System BIOS NOTE The System BIOS controls basic hardware functions in computer and is the first screen that appears when booting your computer i e
13. before the Windows Startup Logo appears on screen Consult your Computer s User Manual for instructions on how to enter the System BIOS and change the boot order To start EZ Gig directly from the CD ROM 1 Insertthe Upgrade Suite CD into your CD ROM Drive 2 Tum on the Computer and go immediately into the system BIOS screen 3 Setthe CD ROM as the First Boot device Save your changes and Exit the BIOS to reboot the computer Helpful tip Some newer computers display a Boot Options message during startup Pressing the boot options key allows the user to temporarily change the boot order of the system Use this option to boot from the CD ROM without changing the BIOS settings The actual keys to activate this option will depend upon the manufacturer some BIOS use the lt F12 gt key others use the lt ESC gt key and the boot option is only available for a few seconds at startup before the BIOS falls back into the normal boot order 4 Once the BIOS is set correctly the CD ROM should boot up the computer and start the EZ Gig software 8 www apricorn com Connecting Your Hard Drive Before starting the EZ Gig software please ensure that your new hard drive is connected to your notebook s USB port via the DriveWire EZ Gig automatically verifies which Apricorn upgrade product is being used If used without one of Apricom s upgrade products EZ Gig will not work EZ Gig Start Up Options Depending on ho
14. ces Equal Size If source and target are of the same size EZ Gig creates an absolutely identical copy clone On this clone all sectors on source and target from the first to the last sector are 100 identical provided that the process was error free Small to large If the source is smaller than the target EZ Gig copies only the data that is available on the source This data is copied from the beginning of the source onto the beginning of the target medium The area at the end of the target medium which is larger than the source remains unaffected Apart from that the unaffected area remains possibly unused during a later usage such a copy is usually comparable to a real clone as far as the capacity of use is concerned because the target contains entirely all data of the source 36 www apricorn com Large to small If the source is bigger than the target EZ Gig will direct you to the Data Select feature EZ Gig s Data Select provides a simple method to deselect data folders from the cloning process EZ Gig will only allow to proceed with the clone once the available capacity on the target drive is a positive value Automatic troubleshooting In case of occurring errors EZ Gig tries to troubleshoot them the best possible If this is not possible the errors will be mentioned in a corresponding error statistic in the detailed report after the clone is complete Intensive reading writing In case of read or write errors EZ Gig u
15. ctors and have no pins to be bent or broken SATA connectors are more stable and require very little pressure to attach the hard drive making them much easier to use than PATA connectors If your laptop requires a SATA hard drive you must replace it with a SATA hard drive Use Apricorn s hard drive configurator at www apricom com to make sure you are getting the correct drive for your laptop or notebook computer 30 www apricorn com How do I format my drive For Windows 2000 and XP cut amp paste or type the URL below into your Internet browser or click the link below http support microsoft com kbid 313348 For Windows Vista amp 7 cut amp paste or type the URL below into your Internet browser or click the link below http windows microsoft com en US windows7 Create and format a hard disk partition What is USB 2 07 USB2 0 represents the next generation of PC peripherals and connectivity USB 2 0 is the first major evolution of the Universal Serial Bus standard which was originally designed to bring low cost connections and plug and play consumer devices to the PC world USB 2 0 adds new functionality to your laptop by allowing faster connections and greater flexibility without the need for upgrading your existing USB devices Why USB 2 07 Modern PC peripherals can run faster and do more than the original USB designers ever dreamed The USB standard was upgraded to keep pace with the rapid advances in technology
16. d drive or CD DVD optical drive is the main boot device on the primary ATA bus or if itis to be the master device on the secondary ATA bus of an enhanced ATA controller 14 How do I set my hard drive to master mode Setting your hard drive to master mode will vary from one hard drive manufacturer to another In most cases there will be a diagram on top of your hard drive that shows the location and proper settings to configure the drive as the Master If it is not obvious please refer to the manufacturers support website for more information 15 Why can t I connect my 2 5 or 3 5 hard drive When connecting PATA 2 5 or 3 5 drives to DriveWire it is necessary to align the polarizing pins in the DriveWire s connector up with the open space on the hard drive to avoid breaking pins on the hard drive 3 5 PATA Connector www apricorn com 33 EZ Gig FAQs The below FAQs refer to cloning your hard drive with EZ Gig only For information on issues using Shirt Pocket SuperDuper software for Mac please go the ShirtPocket s website at www ShirtPocket com Load errors During the start of the program before EZ Gig is loaded itself a message and a progress bar will appear on the boot screen In case of an error one of the following error codes will be indicated here Error 5002 and Disk error This error will be displayed if the boot medium is not readable when booting the program The error is reported by the BIOS of
17. d on the SuperDuper User s Guide to setup www apricorn com 27 After the Clone Once the transfer is complete you are ready to install your new hard drive Turn off the laptop and disconnect the DriveWire with hard drive Disconnect the Laptop s AC adapter and remove the laptop battery to reduce the risk of damage or electrical shock Consult the Computer s User Manual for instructions on how to remove the original hard drive from your computer Some laptops may have the disk drive mounted under a cover Other laptops may have the original drive mounted inside a drive caddy to allow quick removal of the drive from the laptop although it might appear that the drive caddy and the DriveWire drive are not the same once you open up the drive caddy you will find an identical hard drive inside If the hard drive is mounted inside a drive caddy carefully remove the hard drive from the caddy Be careful not to damage the hard drive pins or any custom connectors The hard drive may have a connector covering the pins Please take note of all connectors and their orientation Remove the original drive and replace it with the new one If the laptop drive is mounted inside a caddy install the new drive into the caddy and then insert the assembled caddy back into the computer For specific instructions please refer to your computer s User Manual or manufactures web site Boot the laptop from your new hard drive The new hard drive sho
18. e Buffer 94 9 GB Aa a Available Capacity 1 8 GB NE Select Folds to Analyze Folders to Omit To select folders to omit select the checkboxes to the right under the Select Folders to Omit column Any selection from this column will automatically be reflected in an updated amount for the Available Capacity value Once the Available Capacity value is positive you will have the option to Apply the changes Once you hit the Apply button you will be directed to the You are almost ready to Clone screen The Data Select button will have a check mark to the left indicating that you have choosen to omit files from the clone To continue with the clone click the Next button go to page 21 EZGIGIV 4 wir DATA SELECT You are almost ready to Clone he information tox above are corect bon ble or cier Next locontrum 18 www apricorn com Advanced Options Advanced Options General sottings Partitions Far optinal compatibility Ez siy can adju pat van al porma E automaticaly I Meruclr W No Chances Reset Default Apply changes Verify Copy Compares the data of source and target after copying If verify copy is chosen the free areas between partitions will also be copied This option has no influence on the copying performance itself but offers the possibility to synchronize the data of the source and target after the copying process However the whole process of copying and verifyin
19. eactivated as a test IDE ATA SATA Hard disk not recognized If EZ Gig does not recognize a hard disk there can be several reasons Perhaps the controller which the disk is connected to has not been found See next section IDE controller not found A further possible reason can be a non standardly connected hard disk This is for example the case if www apricorn com 35 a hard disk is configured as slave and if a CD DVD drive or no drive at all is connected at the same IDE channel as master Normally EZ Gig can handle that too NOTE If an SATA hard disk is not recognized this can also be due to the used SATA controller IDE controller not found There are the following three reasons why EZ Gig has not automatically recognized an IDE controller The IDE controller channel is deactivated e g on an onboard IDE controller Activate the IDE controller channel via the BIOS setup Standard IDE controllers ISA are not taken into account if PCI IDE controllers are available Connect the respective hard disk to a PCI IDE controller in this case or deactivate the PCI IDE controller or controllers The used controller does not correspond to the PCI IDE standard Although most controllers support this standardized programming interface there are some controllers which have only a proprietary programming interface Connect the corresponding drives to another controller PCI IDE controller Source amp Destination Size Differen
20. for normal copies CachedMemory Use fast intermediate memory SharedMemory Use fast data transfers Animation Switch off copy animation may lead to a slight speed increase 20 www apricorn com HotCopy Livelmage Allows or denies EZ Gig access to the Windows shadow copy mechanism IF this option is deselected EZ Gig is not able to create copies or file images of the system volume or of volumes which are used by other programs at the same time Avoid exclusive read access Usually EZ Gig when running on Windows at first tries to reserve the source drive for exclusive access This is the most reliable way for creating an identical copy but it may interfere with other programs running at the same time If this option is selected EZ Gig tries to create a HolCopy or a Livelmage at first www apricorn com 21 Partitions When used in the Default mode EZ Gig will automatically resize your partitions according to the new hard drive space However EZ Gig also gives the option of keeping your partition sizes the same or allows you to resize your partition sizes manually Advanced Options Conoral stings Partitions Fur optimal compatibility ation dasa automaticaly Y Tb Automaticely ON Merually M No Chone opty changes You have chosen to adjust your partitions manually Adjust the existing partition size on the target drive using the bar graph below Change partition sizes by clicking and dragging or with cu
21. g then normally takes approximately the double amount of time Choose this option according to your needs of copying and your time available Copy Free Areas This option is off when doing a default clone but when selected allows you to copy free space between partitions from your internal drive to your external drive SmartCopy SmartCopy enables you to clone your file systems in a fraction of time usually required this option is chosen by default Media Direct Dell Used to deactivate MediaDirect software on the Destination drive Check your Dell notebook specs to see if you have Media Direct on your system www apricorn com 19 More Advanced Options To access additional advanced options click on the Apricorn logo in the bottom right corner of the Advanced Options window Advanced Options Conoral stings Partitions T verity ony Far optinal compatibility 7 Sig can adjust some veea ation dasa automatically fou tana fanuel abstmento vot for no shar 7 Aimedy Node mech Reset Default Aoply changes Target mro mow iced Biresaes ral stead E shadery Bier More cache E mnaten Biadwno tcc P10 Cen Livelncon Bl ceerdiDOD Recoery a PIS Dlebaduuereseses idm i Cale pase FastCopy Special copy algorithm Can increase the regular copy speed up to double SafeRescue Special algorithm for data recovery Tries to recover as large areas on the drive as possible Can also stay tumed on
22. his setting since it may be named differently according to the respective BIOS In most of the cases you can find it under the name USB Legacy Support or USB Keyboard Support often under Integrated Peripherals or Advanced Options NOTE In some of the cases problems with the PS 2 keyboard and or mouse occurred with an activated emulation for PS 2 devices If you do not use any USB input de vices please switch off the PS 2 emulation in the BIOS setup General problems Slowed down system It you think the speed of the total system or the copying speed also with IDE and SCSI devices is too slow a USB controller can be the cause even if itis not used Read write and verification errors If EZ Gig reports errors these are usually defective areas on the respective medium However general problems with the hardware can possibly also cause putative read and write errors This is mostly noticeable by a very high number of displayed errors First of all try to fix the problem via the help instructions for the respective hardware types IDE SCSI USB because the causes are usually found there If the problems cannot be fixed this way either deactivate step by step the following options at best in the indicated order CachedMemory Read cache and write cache FastCopy DMA SharedMemory If the problem does not occur any more after having deactivated a certain option the previously deactivated options can be r
23. n either the Source or Destination drive for an estimate of the drive s read speed The speedilisted above is the estimated ead speed The wie speed depends cn additional factors notavaiable for this test From this estimate a rough estimate of the clone time may be gauged Close www apricorn com 13 Drive Verification You are almost ready to start your clone but before you do EZ Gig asks that you verify that the choosen drives are correct If they are you have one of two options Either click Next to continue go to page 24 or to deselect files from the cloning process press the Data Select button go to page 15 If you need to change your drive selection click the Back button At this point you can also modify the default options for your clone using the Advanced Options button Only select this option if you would like to change your options from the default go to page 19 for more info on Advanced Options EZ GIG IV with DATA SELECT o The default cloning option wil create a standard hard drive clone and will automatically confirm the clone is You are almost ready to Clone Plesse very thatthe Source and Destination drives in the information bo above are correct gt a from the dofauit settings click the Advanced Options button below or click Next to continue es 14 www apricorn com Data Select EZ Gig s Data Select feature provides a simple method to deselect data
24. n to proceed 2 EZ Gig will then scan for connected drives This may take a few moments 79 Cloning as easy as 1 2 3 EZ Gig enables you to copy all of your data settings OS and email from computer s hard drive to an external hard drive in just three simple steps EZ Gig is scanning for connected drives One moment please www apricorn com 1 Selecting the Source Drive Once EZ Gig has scanned for connected drives you will be asked to select your Source Drive This is the drive you would like to copy from and in most cases is the internal drive in your notebook NOTE Your computer s internal drive will usually be denoted by the prefix AHCI or IDE Select the appropriate drive from the menu and click Next to continue EZ GIGIV 4 T 12 www apricorn com Selecting the Destination Drive Once you have selected your Source Drive EZ Gig will ask you to select your Destination Drive This is the drive you would like to copy to and in most cases is the external drive connected to your notebook s USB port Q NOTE Your external drive will be denoted by the prefix USB Select the appropriate drive from the menu and click Next to continue EZ GIG IV witH DATA SELECT pi gt Destination Drive Select the drive you would like to copy your data to ape aeann NFL seusan andl MEE 20220 Ez waco sara ve Speed Test Drive 82 U3 Cruzer Micro 1 908 HB Click the Speed Test icon o
25. one is Complete Once your clone is complete EZ Gig will et you know with a pop up window To get a report of the cloning process click the Details button EZ GIG IV wits DATA SELECT V Congratulations 47 copy Data Yourcione was 4 ro Completed m uccessfully pr id c A eamlete capy hac been cit Tie tapet dv sen di The final report will outline the number of sector copied read errors write errors and if verified will also report verification errors A complete copy has been created The copy has been verified Source Disk HT SAMSUNG CF ATA 31 HE Destination Disk AFIREBALLT2BIS 1 222 6 Once you have finished Parton FATIS prnary 3018 your clone click Quit EZ Gig You will then E 86 be prompted to turn Wie errors amp your computer off and Verifcalion errs t disconnect the attached Elapsed hard drive Another copy _Quit E2 Gig 26 www apricorn com SuperDuper Backup Software for Mac 1 Insert Apricorn CD into your CD ROM drive 2 When the Apricorn CD appears on your desktop double click to open 3 Double click on the SuperDuper dmg icon 4 This will open the package and mount a drive on your desktop 5 Open this drive by clicking on the newly created disk icon The below window will open on your screen SuperDuper User s Guide 6 To install SuperDuper drag SuperDuper icon to Ap run 7 Follow the instructions include
26. ource capacity In order to decrease the size of the clone i e the Source image EZ Gig enables you to deselect files from the cloning process to save space f Soiect Documents to skip Data Select Destination Capacity 59 6 GB filer davit Source Image Buffer 94 9 GB oxo trs Available Capacity 35 3 GB ite coped DHEXUS during he cloning process Select Folders to Analyze Space Used Select Folders to Omit H T Mesi Bs Pidures NS WILL APPLY TO Med The files you may deselect from the cloning process are from the folders 1 Documents My Videos My Music My Pictures 16 www apricorn com Analyzing files To analyze the amount of space used by each of the folders select the checkbox to the left under the Select Folders to Analyze column EZ Gig will then analyze the space used in the ajoining Space Used column f Solect Documents to skip Data Select the ders bekow oan se to orit dta oor or te CONT je size of yout done Y Destination Capacity 59 6 GB Je Goa wi a Source Image Buffer 94 9 GB Available Capacity to Analyze To analyze the EZ Gig will then amount of space display the space used by each folder select the appropriate checkbox www apricorn com i Selecting Folders to Omit Solact Documents to skip Data Select debe terse oan Yuan you spec n ami Exe m Gta wi Destination Capacity 59 6 GB iat on ihe SOURCE dive an canbe Source mag
27. p to date with the status of the clone throughout the entire process with a progress bar and percentage completed Depending on your system size a clone can take anywhere from several minutes to a couple of hours EZ GIG IV witH DATA SELECT X7 Copy Data Terrterder 1965 tipust Rooker Bemani 24 www apricorn com Interupting the Cloning Process The cloning process can be stopped at anytime using the Stop button Continue cloning by clicking Continue copying To stop the clone completely select Abort copying Copying interrupted You can abort the copying process irrevocably The destination medium vil ot contain a complete copy g the Cloning Process If the cloning process aborted a new clone must be commenced Clone Aborted X Clone Aborted The clone process has been aborted by the user Tho destination drive will ot be bootable Interupting the Verification process If you chose the Verify Copy option before starting the clone EZ Gig will automatically compare the information on the Source and Destination drives once the clone is complete If this process is interupted or stopped at anytime the aborted verification run will have no influence on the copied data The copy itself is already finished at that point of time When the final report is read EZ Gig will report that the clone is only partially verified www apricorn com 25 Congratulations your Cl
28. pricorn If you need to return or replace your upgrade kit Apricorn requires that you perform the following steps 1 Find your original receipt 2 Simply call Apricorn s technical support department with your upgrade kit part number and a description of the problem s you are experiencing 3 Ifthe Apricorn representative finds cause for a return they will issue an RMA number Please write this number down 4 Fill out an RMA authorization form with your package The RMA form is available on line at http www apricorn com support rma php 5 Please send the prepaid package including RMA form and receipt to the following address make sure the RMA is written on the exterior of the package Apricorn RMA 12191 Kirkham Road Poway CA 92064 The purchaser shall be responsible for any loss or damage to the returned product until it is received by Apricorn Purchaser should consider obtaining insurance with respect to shipping the product www apricorn com 39 Warranty Conditions Warranty Apricorn offers a 1 year warranty on DriveWire against defects in materials and workmanship under normal use The warranty period is effective from the date of purchase validated by your original receipt either directly from Apricorn or an authorized reseller Disclaimer and terms of the warranties THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRO
29. r The most frequent question about hard drive connectors involve PATA hard drives If your laptop uses a PATA hard drive it may have a translation board or adapter on the connector All 2 5 laptop PATA hard drives use the same type of connector male 44 pins Laptop manufacturers may use a translation board or adapter to connect the drive to the computer This adapter can be removed and placed on the new drive It will look like it is actually part of the old drive but it can be removed Removing the translation board or adapter Take the old drive and tum it upside down so the board is face up and the connector end is away from you using your fingernail or fingertips work the one side of the connector up slightly and then the other Be patient you want to make gradual progress until you start to see the gold pins between the drive and the connector at that point you can pull the connector straight off the end of the pins Once you have removed it you can then place it carefully onto the new drive in the same location Please note there are 4 pins separated by 1 pin space and those 4 pins will not be covered by the adapter or connector 2 What is Serial ATA SATA Serial ATA is the next generation interface for the high speed transfer of data in PCs workstations and laptops SATA allows an increase in bandwidth from PATA s 100 MBps to 150 MBps and higher down the road SATA cable connectors are much smaller than PATA conne
30. rsor keys and Partition 1 Legend Type used orignal file system Sie 140416 MB file system extension Fie system NTFS immutable patton Nane Preload Dl tee space DIM 22 www apricorn com Resizing your partitions manually To resize your partition manually Choose the Manually radio button on the Advanced Options window 2 Once this radio button is selected click the Apply Changes button The Adjust Partitions window shown left will pop up Positions and sizes of the partitions to be copied to the Destination drive are displayed graphically in a bar The original size of the partition is displayed in dark green while the additionally assigned space is displayed in light green The size of partitions displayed in black cannot be altered Free space not yet assigned to any partition is displayed in white 3 To resize click the desired partition s extended space light green portion and drag with your mouse You can also use the and cursor keys to the same effect 4 Once you have resized the partitions to the desired size choose Apply Adjustment which will then close the window 5 Once the Adjust Partition window is closed close the Advanced Options window by clicking the Close Window button www apricorn com 23 Start Clone Now you re ready Press the Start Clone button to start the cloning process EZ Gig will keep you u
31. ses different strategies in order to still be able to read or write this data if possible The time used for defective areas depends to a large extent on the respective medium According to the medium and its state several seconds up to minutes can be needed for the recovery trials Therefore it is recommended to always activate the option SafeRescue because then handling defective sectors takes place after the copying of all intact areas has been finished The process can then be aborted if it takes too long without losing the data of the intact areas Read errors During the copying process read errors can only occur on the source medium EZ Gig then tries to read the defective areas immediately after the termination of the copying process with the option SafeRescue with the help of special data recovery strategies within a single troubleshooting run During the troubleshooting run the number of the indicated read errors can reduce according to the areas on the source medium which could be recovered NOTE Read errors that occur during the verification run are not counted as read errors but as verification errors Write errors Write errors can only occur during the copying process and only on the target medium EZ Gig then tries to read the defective areas immediately after the termination of the copying process with the option SafeRescue with the help of special data recovery strategies within a proper troubleshooting run During
32. the computer and points to a defective data carrier or a problem with the used boot drive In many cases in particular when booting from a floppy disk an incompatibility between drive and data carrier is the cause Principally this problem can be fixed Please try the following steps at best in the indicated order Try again to boot the program perhaps with without cold start Create once again a bootable disk page 10 Floppy disk format the floppy disk no quick format before creating a new one Floppy disk use another floppy disk Use if possible another boot drive NOTE If you didn t receive EZ Gig as an installation package but on a bootable disk and if a disk shows this problems also after multiple trials on different devices please contact Support Keyboard and mouse EZ Gig supports keyboards and mice with PS 2 standard or USB connector This also includes many wireless mice given they are connected as a true USB device Input devices connected with Bluetooth are currently not supported In this case please connect a separate USB device If keyboard or mouse or both do not function with EZ Gig this is usually due to a wrong legacy emulation setting in BIOS setup On most computers you can fix this problem by changing activating or deactivating depending on the current setting the emulation for PS 2 devices in BIOS 34 www apricorn com setup Please consult your computer manual on how to change t
33. uld boot up as though it was the old drive Using the DriveWire as a external backup drive WARNING Formatting a Hard Drive will erase everything on the drive Please do not reformat the original drive until you have verified that your new drive is working properly After successtully copying everything over to your new drive the DriveWire with old hard drive can be used as an external USB backup drive At this point we recommend that you wait until you are certain that your new hard drive is working properly When you are certain that your system is working properly follow these basic steps listed below to use the DriveWire with old drive as a backup drive 1 Install the old hard drive into the DriveWire Please refer to Page 5 for hard drive installation instructions 2 Connect the DriveWire to your system 3 Reformat the old hard drive See FAQ 4 on page 26 of this manual for a link to the Microsoft website with complete instructions for both XP Vista amp 7 4 Follow instructions in the appropriate section of this manual for cloning to create a full bootable backup or just use as an extemal storage device 28 www apricorn com Device Removal Windows Windows 2000 XP Vista and 7 1 Locate the system tray on your Windows Desktop the system tray is the part of the taskbar that displays the date and time 2 Click on the Safely Remove Hardware icon 2000 XP Gp or Vista 7 in the system tray A dialog
34. w you received EZ Gig you have two options 1 Ifyou have EZ Gig on a CD please choose the Start option proceed to page 11 of this manual to continue 2 If you downloaded EZ Gig from Apricorn s website you can either choose the Start option go to page 11 or create a bootable EZ Gig CD to use in the future go to page 10 for instructions ng EZ Gig rom the Siart option M you downioaded EZ Gig rom Apricoms www apricorn com 9 Creating a Bootable EZ Gig CD It you downloaded EZ Gig from Apricorn s website you have the option of creating a bootable EZ Gig CD floppy disk or thumb drive to use in the future To create a bootable media disk follow the appropriate directions below Ifyou want to create a bootable floppy disk choose the desired drive at Floppy drive and click Create floppy To create a bootable CD DVD choose the desired drive at CD DVD writer and click Create CD DVD To create a bootable USB key choose the desired drive at USB medium and click Make bootable Follow the instructions and wait until the installation program reports successful creation of the bootable medium Once you have created you bootable media device click Exit and then choose Start EZ Gig Create Bootable Media Em leaden de b S EM bo x ec USB redu 10 www apricorn com Cloning your hard drive with EZ Gig 1 Click the Let s Get Started butto

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