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1. ccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeees 172 SCM ATOMS vigred a eaa e E EEEE ia 175 MEENE E E PE EE AN T E EAE E A EN A EE T OA E E EE A 188 Introduction Introduction Thank you for purchasing the Canon S330 Bubble Jet Printer This User s Guide provides complete explanations of the features and functions of the printer This guide uses the following symbols to indicate important information Always observe these instructions Warning gt Instructions that if ignored could result in death or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution gt Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Must be observed for safe operation Important gt Prohibited actions that inadvertently performed could result in equipment damage faults or impaired product quality Must be avoided for correct operation Windows Information for Windows users only WESTEN Information for Macintosh users only How to Use This Manual To view this User s Guide we recommend that you use Acrobat Reader 4 0 or Acrobat Reader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different How to Use This Manual a screen Use this button to enlarge the viewing screen Select this button in the tool bar and click within the au Displays the
2. Replacing an Ink Tank If ink tank replacement does not resolve the problem the print head may be worn out Contact a Canon service representative When to Replace Ink Tank and Maintain Print Head 68 Routine Maintenance Replacing an Ink Tank When replacing an ink tank check the model number very carefully The printer will not print properly if the wrong ink tank is used or installed in the incorrect position e Black BCI 24 Black e Colour BCl 24 Color Note gt Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure the best quality Ensure that the printer is on and then open the front cover The print head holder moves to the left Replacing an Ink Tank 69 Routine Maintenance 2 Remove the empty ink tank Pull the tab on the ink tank towards you to release colour black Then lift it from its slot Do not touch the lock lever remove only the ink tank Important gt Handle ink tanks carefully to avoid staining clothing or the surrounding area e Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Replacing an Ink Tank 70 Routine Maintenance 3 Unpack a new ink tank and remove the orange protective cap Important gt Do not re attach the protective cap once you have removed it e Once you have removed the protective cap do not touch
3. E Maintaining the printer Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide E Working around the printer Do not use inflammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer 10 Safety Precautions Caution gt You may cause injury or damage the printer if you ignore any of these safety precautions E Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary When moving the printer carry the printer at both ends 11 Safety Precautions E Power supply Never remove the plug by pulling on the cord Do not use an extension lead If you do not intend to use the printer for a long
4. Ensure the printer is on and open the Printer Properties dialog box m Opening the Printer Properties Dialog Box Low Ink Warning Displays Ink Tank with 167 Note 2 3 1 Troubleshooting On the Maintenance tab click Low Ink Warning Setting icon Clear a check box of Display low ink warning off and click Send Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities icon to open the Printer Utilities dialog box Select Remaining ink level setting from the pull down menu and click the Low Ink Warning Setting icon Clear a check box of Display low ink warning off and click Send Also refer to How Low Ink Warning Setting Works to display the ink level correctly Low Ink Warning Displays Ink Tank with 168 Troubleshooting Problems Unique to Windows e The BJ Status Monitor is Not Displayed e Cannot Print in Background Windows 98 Windows Me only Problems Unique to Windows 169 Troubleshooting The BJ Status Monitor is Not Displayed E Ensure Enable bi directional support for this printer is selected 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu 2 On the Details tab click Spool Settings and select Enable bi directional support for this printer In Windows 2000 or Windows XP s
5. Troubleshooting Application Error or General Protection Fault E Ensure the application program you are using is intended for your operating system For example if you attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system E If other applications are running close them to increase available memory and try printing again E Ensure that enough memory is allocated to the application Refer to the memory requirements of your application An Error Message is Displayed on the Screen 160 Troubleshooting E Check the amount of free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files E If the problem only occurs when printing a specific document try editing the document and then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your application E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Also refer to the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide Uninstalling Printer Drivers An Error Message is Displayed on the Screen 161 Troubleshooting Other Error Messages E If the BJ Status Monit
6. 10 7 in Legal 203 2 x 347 6 mm 8 0 x 13 7 in Note gt When printing on PR 101 GP 301 GP 301N PP 101 and MP 101 selection of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled 3 0 mm 0 12 in A p F280 mm 1 1 in mE Recommended printing area Printable area 5 0 mm 0 2 m t 26 5 mm 1 04 in of if Br on 6 4 mm 0 25 in 6 3 mm 0 25 in 185 Specifications Envelopes Size Printable Area width x height European DL 190 5 x 103 2 mm 7 5 x 4 1 in US Com 10 211 8 x 98 0 mm 8 3 x 3 9 in i mm 0 13 in r Pri 3 4 mm 0 13 nt y 1 ame intel araa if if le ia Se 3 0 mm 0 12 in 26 5 mm 1 04 in 186 Specifications Banner Paper Size Printable Area width x height Banner Paper A4 203 2 x 1774 0 mm 8 0 x 69 8 in Letter 203 2 x 1668 4 mm 8 0 x 65 7 in Le 28 0 mm 1 1 in 5 0 mm 0 2 in jo 61 3 0mm 0 12 in i Be 3 4 mm 0 13 in Hae Recommended printing area Printable area 187 B C Q LT Amount of Extension Application Error Background printing Macintosh Background printing Windows Banner Paper BCI 24 Black BCI 24 Color BJ Print Monitor Macintosh BJ Status Dialog Macintosh BJ Status Monitor Macintosh BJ Status
7. B 1 amp B 9 U amp T ASEM gt gt C Table of Contents O Introduction O How to Use This Manual C Safety Precautions C Printer Parts and Their Fu C Printer Driver Functions W C Printer Driver Functions M C Routine Maintenance C Printing Media C Troubleshooting LD Appendices D Specifications Di Index gt DOR Ae Printing Media Envelopes Use either European DL or US Com 10 size envelopes E Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 ifthe envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight LJ Use this button to search for a word Displays the table of contents Click the heading to jump to the topic Click the l symbol to see the headings for each chapter Click the El symbol to close the headings Safety Precautions A Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual Warning gt You may cause an electric shock fire or damage the printer if you ignore any of these safety precautions E Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinn
8. Monitor Windows Booklet Printing Borderless Printing Cancelling a Print Job Macintosh Cancelling a Print Job Windows Chooser Macintosh Index 27 160 59 171 119 69 69 59 78 166 65 37 78 162 166 170 26 45 61 40 59 Index Cleaning 34 46 86 Client Macintosh 63 Compatible Media Types 96 D Deep Cleaning 34 89 Duplex Printing 27 57 E Enabling Low Ink Warning 77 Envelopes 98 Error Message 156 162 164 F Fit to Page Printing 26 57 Front cover 15 148 Gamma Correction Macintosh 55 General Protection Fault 160 Glossy Photo Cards FM 101 108 Glossy Photo Paper GP 301N GP 301 104 H High Gloss Photo Film HG 201 106 High Resolution Paper HR 101N 102 189 Index Ink Counter Reset 35 75 Ink Tank 68 69 L Low Ink Warning 35 77 Low Ink Warning Displays Ink Tank with 166 M Media Type Macintosh 48 Media Type Windows 23 N Network Macintosh 62 Nozzle Check Pattern 85 Opening the Printer Properties Dialog Box Windows 20 Page Setup Dialog Box Macintosh 44 Page Size Windows 25 paper feed roller 100 151 Paper Guide 15 Paper Jams 152 Paper Output Tray 15 Paper Rest 15 Paper Size Macintosh 44 190 Index Paper Thickness Lever 17 Photo Optimizer PRO Macintosh 53 Photo Optimizer PRO Windows 31 Photo Paper Pro PC 101S 113 Photo Paper Pro PR 101 110 PICT File Macintosh 57 Poster 57 Poster Printing 26 POWER Button 18 POWER Lamp 18 153 P
9. No X203 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser setting Inthe Apple menu select Chooser 2 Click the 330 icon and ensure 330 is selected as the connected destination If it is not selected select it If the problem remains delete all unnecessary documents from the Extensions and Control Panels folder An Error Message is Displayed on the Screen 164 Troubleshooting Have you replaced an ink tank with a new one is Displayed If the front cover has been open for a certain period a confirmation message of ink tank replacement may be displayed before the next print job E If the ink tank has been replaced with a new one Click Yes to reset the ink counter E If the front cover has been open for a while the ink tank has not been replaced Click No to close the dialog box E You can choose to disable the display of a confirmation message Modifying the low ink warning setting Have you replaced an ink tank with a new one is Displayed 165 Low Ink Warning Displays Ink Tank with Troubleshooting The ink level of an ink tank displayed with a is not synchronised with its ink counter The colour ink level may not be correctly displayed Can
10. OS 9 X which is preinstalled by a computer manufacturer on purchase Specifications subject to change without prior notice 181 Specifications E Printing Area To ensure the best print quality the printer allows a margin along each edge of media Printing area dark blue Canon recommends that you print within this area Za Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision 23 mp A4 B5 A5 4 x 6 m Letter Legal m Envelopes Banner Paper 182 Note A4 B5 A5 4 x 6 Specifications Size Printable Area width x height A4 203 2 x 289 0 mm 8 0 x 11 4 in B5 175 2 x 249 0 mm 6 9 x 9 8 in A5 141 2 x 202 0 mm 5 6 x 7 9 in 4 x 6 94 8 x 144 4 mm 5 6 x 7 9 in gt When printing on PR 101 GP 301 GP 301N PP 101 and MP 101 selection of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled 183 Specifications ie mm 0 12 in T 28 0 mm 1 1 in Gam Recommended printing area Printable area See ioe ie 265 mm 1 04 in oe mie 3 4mm 0 13in 3 4mm 0 13 in 184 Specifications Letter Legal Size Printable Area width x height Letter 203 2 x 271 4 mm 8 0 x
11. Photo or Graphic for the Print Mode in the Print dialog box E Confirm the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note gt Printed colours may not match screen colours perfectly due to basic differences in the methods used to produce colours Colour control settings and environmental differences can also affect how colours appear on the screen Print Quality is Poor or Contains Errors 127 Troubleshooting Meaningless Characters or Symbols are Printed E If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem there may be a problem with your application program Print Quality is Poor or Contains Errors 128 Troubleshooting Printing is Blurred Colours are Wrong E Print the nozzle check pattern to ensure that ink is output correctly If the nozzle check pattern does not print correctly clean the print head m Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact a Canon service representative Note gt Always ensure you dispose of the protective cap from a print head E Ensure you are printing on the correct side of the media You can only print on one side of certain media Pri
12. Printing e When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length E Loading Setthe Paper Thickness Lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of the paper folded up Banner Paper 119 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure the ink does not stain the table or floor Banner Paper 120 Printing Media E Printer Driver Settings e Media Type Plain Paper e Page Size When using A4 banner paper A4 When using letter size banner paper Letter e Printing Type Banner Printing On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box e Copies Must be set to 1 to print correctly E Printable Area Printing Area Banner Paper 121 Troubleshooting Troubleshooting S m See o add p Aaga g e Cannot Install the Printer Driver e Print Quality is Poor or Contains Errors e Printer Does Not Start or Stops During Print Jobs e Paper Does Not Feed Properly or Paper Jams e The POWER Lamp Flashes Orange e An Error Message is Displayed on the Screen e Have you replaced an ink tank with a new one is Displayed e Low Ink Warni
13. The Page Setup dialog box contains settings for the printed page such as the size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in your application program Canon 330 Version 4 0 Paper Size O Banner Printing O Borderless Printing _ Custom Amount of Extension Utilities 3 Min e Max 4 sae oo Je Height 297 0mm Width 210 0mm Orientation ate O Save Settings 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 and click Custom 2 Banner Printing Select this check box when printing on banner paper Description of Print Settings 44 Printer Driver Functions Macintosh Borderless Printing The image is printed on the entire paper surface so that no margins are left on the four sides of the paper The media types available for Borderless Printing are PR 101 GP 301 GP 301N PP 101 and MP 101 For all other media types the print quality may decrease Amount of Extension When you select Borderless Printing the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size You can use the slide bar to adjust how much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a b
14. Tosee a description of any item in the Printer Properties dialog box click the mark then click the desired item To see a description of operating procedures click the Help button If the button does not appear when using Windows 2000 or Windows XP click the Start button then select Programs or All Programs Canon S330 Guide Printer Properties Dialog Box Description 24 Printer Driver Functions Windows Page Setup Tab pe en po OE A AAA Q UD D 1 Page Size Ensure the correct paper size is selected Printer Properties Dialog Box Description 25 Printer Driver Functions Windows 2 Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application 3 Printing Type Select the printing method from among the following Normal size Printing The document is printed according to the original dimensions This setting is usually selected by default Fit to Page Printing The document is automatically resized and printed to fit into a specified page size Scaled Printing The document is resized when printed When this is selected you can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed so that multiple document pages fit on each printed page Booklet Printing The multiple page document is printed so that two pages of the document fit on each printed page The print order is set automatically After th
15. ink tank and click OK Note gt When both black and colour ink tanks have been replaced select both Black and Colour E Resetting the ink counter from the printer driver setting screen Note gt Donot reset an ink counter of an ink tank already in use Ensure the printer is on and open the Printer Properties dialog box m Opening the Printer Properties Dialog Box 2 On the Maintenance tab click Ink Counter Reset icon 3 Select the ink tank you have just installed and click Execute Resetting the Ink Counter 75 1 Routine Maintenance Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click Utilities icon to open the Printer Utility dialog box Select Remaining ink level setting from the pull down menu and click Ink Counter Reset Select the ink tank you have just installed and click Execute Resetting the Ink Counter 76 Routine Maintenance How Low Ink Warning Setting Works The low ink warning notifies you of low ink levels during printing The Low Ink Warning has been preset to be automatically displayed Note gt Refer to Modifying the low ink warning setting to change the setting if you do not want to display the Low Ink Warning E What is Low Ink Warning Reset the ink counter of the ink tank installed When ink becomes low The low ink warning alerts When you install a new in
16. period of time unplug the printer after turning it off Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltage and frequency is as follows Europe AC 230V 10 50Hz USA Canada AC 120V 60Hz Australia AC 240V 50Hz 12 Safety Precautions E Working around the printer Never put your hands or fingers in the printer while it is printing Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer If any foreign object metal or liquid falls into the printer unplug the power cord and call for service E Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake print heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a print head after printing The metal parts may be very hot and could cause burns 13 Printer Parts and Their Functions Printer Parts and Their Functions Ow m wee gt add p Moen e Front View e Rear View e Inside the Printer e Operation Panel Printer Parts and Their Functions Front View Paper Guide When loading paper ensure the left edge just touches this guide To move the paper guide pinch the knob and slide in the appropr
17. previous page gt Displays the next page 330 User s Guide e g B f amp A 9 Wy dk Bookmarks Nobnails stations N Fi amp EKM LD Table of Content Dj Introduction C How to Use This Manual C Safety Precautions C Printer Parts and Their Fur C Printer Driver Functions W C Printer Driver Functions C Routine Maintenance C Printing Media C Troubleshooting LD Appendices O Specifications O Index p 100 ea lt 440r 195 gt Pal 1997x 1688mm Cel lt Printer Driver Functions Macintosh Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box Geaning Starts print head cleaning Deep Ceaning Starts print nead deep cleaning 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance Returns to the 4 page you were previously viewing Printing the Nozzle Check Pattern a Description of Print Settings 44 Click to jump straight to this page How to Use This Manual 330 User s Guide B e a 4
18. print head deep cleaning from the printer driver Note Print head deep cleaning consumes ink so perform this procedure only when necessary Ensure the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Deep Cleaning icon 4 When the confirmation message is displayed click OK Print Head Deep Cleaning 89 Routine Maintenance Ensure the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box 1 2 3 4 Select Cleaning from the pull down menu and then click the Deep Cleaning icon 5 Click OK Now the POWER lamp starts flashing and print head deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After print head deep cleaning finishes print the nozzle check pattern to verify that the head is clean If not perform print head deep cleaning once more If the head is still not clean after the second deep cleaning the print head may be worn out even if ink remains in the ink tanks In this event contact a Canon service representative m Printing the Nozzle Check Pattern Print Head Deep Cleaning 90 Routine Maintenance Transporting the Printer Pack the printer carefully in its origina
19. the preview area Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side Fit to page Printing Executes the scaled printing automatically When selected you can specify the Printer Paper Size Fits the document paper size set in the application to the paper size loaded in the printer Destination Select the print output destination Printer is the usual selection To check the layout or other image elements before printing select Preview To save the document as a PICT file select PICT File Print in reverse order Prints the document starting with the last page Print collated pages Prints multiple copies of the document one copy at a time Description of Print Settings 57 Printer Driver Functions Macintosh Register Settings Dialog Box To open the Register Settings dialog box click the Apply button in the Print dialog box Canon Register Settings Settings v Factory Defaults Settings Displays a list of the registered print settings Defaults Restores the print settings selected in Settings to defaults A check mark appears next to the selected print settings Import Imports a set of print settings To use the settings select the desired settings in the Settings list and click the Import button Apply Saves the settings currently specified in the Print dialog box After clicking t
20. the printer driver is complete If a message prompts you to restart your computer click OK to restart your computer Note gt In Windows 98 or Windows Me you can also start the Uninstaller by double clicking on Uninstall in the Canon S330 folder on the desktop Uninstalling Printer Drivers 41 Printer Driver Functions Macintosh Printer Driver Functions Macintosh E m wo gt add p Aalaga g e Description of Print Settings e BJ Print Monitor e Cancelling a Print Job e Using the Printer with a Network e Uninstalling Printer Drivers 42 Printer Driver Functions Macintosh Description of Print Settings e Page Setup Dialog Box c Canon 5330 Version 4 0 O Banner Printing O Borderless Printing Amount of Extension Min e Max Scale 100 o Height 297 0mm Width 210 0mm Orientation t O Save Settings e Printer Utility Dialog Box e Print Dialog Box Canon 5330 Version 4 0 zz A Copies E R A A Pages All WLU ce eee e Options Dialog Box V7 BJ Cartridge Register Settings Dialog Box i l ee Hi Auto Feeder Cr z H Normal size Printing Mot CIII ILILILILIL LL LLLI LL LLLLL LLALL LL G2 j Details e Detailed Setting Dialog Box J Greyscale Printing Description of Print Settings 43 Printer Driver Functions Macintosh Page Setup Dialog Box
21. Canon BUBBLE JET PRINTER S330 User s Guide Table of Contents Table of Contents E i u W15e oo gt afd p Aag g MOOH oseere E e EE E T E EE 5 How to Use This Manual ssessseseseeeneeseeeeseeereerrrrrrttrrrtrrrrrrtrrttrntttrttrnntrrnrennne 6 SALOU PrecaUtionS esonrrieereasi aaee e EET E aA 8 Printer Parts and Their FUNCIONS accncecsssanatainatsacecdcnisamdeannaauncsosapaenianeserscudcs 14 Front ViQW 0 cccccceeeeeeeecceeceeeeeeeeeeeeeeeeeteseaaaaaaeeeeeeaaaaeeeeeeeeeeaaaeaeeeeseeneeenaeaeeees 15 Peet WY ce eect E AE A A E A A 16 HSidetnhe PHMOF cnsrirere E keeles 17 Operation Panel ee ener oem mere mene Aa ee Rem en E ENE aad a annesi 18 Printer Driver Functions Windows ccccccccceeeeeeeeeee eee eeeeeeeeeeeeeeteeeeeeeeees 19 Opening the Printer Properties Dialog BOX ccccccceeeeeeeeeeeeeeeeeeeeneeeees 20 Printer Properties Dialog Box Description sscxtacsiccdcscccesanesansdcaceiexdiniasaassedacdus 22 BJ Stat s Monitor FUNCIONS cs sicccecccenctucdicspensteresecnntesenadimacccecezeseseeissacsenniads 37 Cancelling a PNE TOY sriienesesmarnnies e aa EEE E EE 40 Uninstalling Printer Drivers ccccccccceeeeeeeeeeeeeeeeeeeeeeesenaaeeeeeeeeeeeeneaeeeees 41 Printer Driver Functions Macintosh sicsticciiiia Seridaradainncdasiiandaaaiiiataianaatbiiaaad 42 Description of Print Settings oiscicsaccsccantcsascseseonsanszenedeaicenngerntssectecivnsensseeeke 43 Bed PU MOITO sucs ineasse
22. D ROM can be read In a Macintosh check that the CD ROM icon is visible If there is a problem with the CD ROM contact a Canon service representative Cannot Install the Printer Driver 124 Troubleshooting Print Quality is Poor or Contains Errors e Cannot Print to End of Job e Colours are Unclear e Meaningless Characters or Symbols are Printed e Printing is Blurred Colours are Wrong e Straight Lines are Misaligned e Printed Paper Curls or Ink Blots e Back of Paper is Smudged e Printed Surface is Scratched e White Streaks e Colours are Uneven or Streaked Print Quality is Poor or Contains Errors 125 Troubleshooting Cannot Print to End of Job E Confirm the Page Size setting matches the size of the paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh E Check the amount of the free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files Print Quality is Poor or Contains Errors 126 Troubleshooting Colours are Unclear E Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer If you are printing a photograph or an illustration from a Windows environment also increase Print Quality on the Main tab If you are working in a Macintosh environment select
23. Note Load the Setup Software amp User s Guide CD ROM Double click the Printer Driver folder Double click the Installer icon When the Software License Agreement is displayed click Accept Select Uninstall from the popup menu and then click Uninstall If a warning message appears indicating that other applications are running e Click Cancel and save the document s if there are any unsaved documents open in the other applications e Click Continue to continue the uninstall operation After the uninstall is complete a message appears prompting you to restart your computer Click Restart Uninstalling Printer Drivers 66 Routine Maintenance Routine Maintenance E i m wen gt add p A e When to Replace Ink Tank and Maintain Print Head e Replacing an Ink Tank e Resetting the Ink Counter e How Low Ink Warning Setting Works e Printing the Nozzle Check Pattern e Print Head Cleaning e Print Head Deep Cleaning e How Low Ink Warning Setting Works e Transporting the Printer 67 Routine Maintenance When to Replace Ink Tank and Maintain Print Head When printing becomes faint or colours are incorrect see if the print head nozzles are clogged and clean them first Follow the procedures below and replace an ink tank if necessary m Printing the Nozzle Check Pattern If the print quality is poor Print Head Cleaning If the problem remains Print Head Deep Cleaning Still the problem remains
24. You may need to remove unnecessary files or disable background printing Problems Unique to the Macintosh 174 Specifications Specifications A a li Ps Printing method Bubble Jet on demand Printing resolution 2400 horizontal x 1200 vertical dpi max Print speed printing with Canon standard pattern Black printing Draft 14 ppm Standard 10 5 ppm Colour printing Draft 10 ppm Standard 4 7 ppm Print direction Bi directional Print width 203 2 mm max 8 0 in for borderless printing 216 0 mm 8 5 in Resident print control mode Canon extended mode 175 Specifications Receive buffer 56 KB Interface USB 2 0 compatible Interface connector USB standard Series B receptacle USB interface Recommended printer cable Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 5 0 m 16 4 ft Connectors USB standard Series B pluggable Acoustic noise level Approx 45 dB A in the highest print quality mode Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 35 C 32 to 95 F Humidity 5 to 90 RH no condensation Power supply Europe AC 230 V 10 50 Hz 176 Specifications USA Canada AC 120 V 60 Hz Australia AC 240 V 50 Hz Power consumption Standby Approx 2 W Printing Approx 30 W Dimensions without a pap
25. ade of the same material as Photo Paper Pro PR 101 this photo size paper is intended for printing images that cover the entire surface of the card without a white border When printing use the original application software Easy PhotoPrint for Windows or ImageBrowser for Macintosh E Loading e Load the paper with the glossy side facing up e Set the paper thickness lever to the left e A maximum of 20 sheets can be loaded at once Paper thickness lever Print side Glossy side Photo Paper Pro PC 101S 113 Printing Media E Handling of Printed Output Follow the instructions described in Photo Paper Pro PR 101 Photo Paper Pro PC 101S 114 Printing Media Transparencies CF 102 This film is ideal for printing presentation material for use with overhead projectors E Loading e Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder e Set the paper thickness lever to the left A maximum of 30 sheets can be loaded at once Paper thickness lever Plain paper Transparencies Transparencies CF 102 115 Printing Media e Although you can print on either side of CF 102 best results can be obtained by printing on the side toward which it curls when held by the edge Print side E Printer Driver Settings e MediaType Transparency e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each transpare
26. and release as the POWER lamp flashes three times The paper roller starts rotating ten times as it cleans Repeat this three times 3 Load a sheet of A4 or Letter sized plain paper in the printer 4 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times feed the sheet Repeat this three times If the printer still does not feed the envelopes or the post cards through even after the cleaning repeat these procedures again Paper Does Not Feed Properly or Paper Jams 151 Troubleshooting Paper Jams Remove the paper according to the following procedure 1 Slowly pull the paper out either from the sheet feeder or from the paper output slot whichever is easier If the paper tears and a piece remains inside the printer open the front cover and remove it If you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note gt When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you are using the correct paper and are loading it into the printer correctly Paper Does Not Feed Properly or Paper Jams 152 Troubleshooting The POWER Lamp Flashes Orange An error has occurred in the printer The number of flashes indicates the type of error as outlined below Check the c
27. ause and take the appropriate action E Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button E Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL button mm Paper Jams The POWER Lamp Flashes Orange 153 Troubleshooting E Six flashes No print head installed Install a print head E Seven flashes Defective print head Contact a Canon service representative E Eight flashes Waste ink tank almost full The printer has a built in waste ink tank for the ink used during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact a Canon service representative to have the waste ink tank replaced Note Canon recommends to call for service as soon as this error occurs Once the waste ink tank becomes completely full printing will no longer be possible The POWER Lamp Flashes Orange 154 Troubleshooting E POWER lamp flashes alternate green and orange An error that requires contacting a Canon service representative may have occurred Turn the printer off and unplug the printer from the power supply Plug the prin
28. bar to the right increases the density Description of Print Settings 55 Printer Driver Functions Macintosh Options Dialog Box To open the Options dialog box click the Options button in the Print dialog box Canon Options Layout 1Page Sheet Printing Page Order Left to right 1 Page Border None O Duplex Printing Stapling Side Long side stapling 2 Short side stapling Margin for stapling 10 E mm 0 30 O Fit to page Printing 3 Printer Paper Size A4 4 Destination Wi j O Print in reverse order 5 l Print collated pages 6 ence ox 1 Layout Use this function to print more than one page on a single sheet of paper Typically this setting is set to display 1 Page Sheet Printing If another option is selected Page Order and Border can be specified Description of Print Settings 56 Printer Driver Functions Macintosh 2 Page Sheet Printing 4 Page Sheet Printing Pages are reduced and printed so that two or four pages fit on each printed page You can also select page order and whether to place a border around each page Poster Divided into 4 Divided into 9 Divided into 16 These enlarge and split the print image across several sheets of paper The printer sheets can then be assembled to make a large poster You can also select Cut Paste lines and Cut Paste string To print only the certain pages click the specific pages on
29. cale Printing Select to print a greyscale version of a colour document Description of Print Settings 49 Printer Driver Functions Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual from Print Mode then click Details Canon Detailed Setting Ba Print Quality Fast m Fine Quality 1 Special effects Halftoning z 3 3 Colour Dither 3 Restore Defaults E Quality panel 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box Description of Print Settings 50 Printer Driver Functions Macintosh 2 Print Quality Move the slide bar to adjust the balance between print quality and speed Moving the bar to the right enhances print quality and moving it to the left increases printing speed 3 Halftoning Select either Dither or Diffusion ink dot configurations Description of Print Settings 51 Printer Driver Functions Macintosh E Special Effects Panel To display the Special Effects panel click the Special effects display icon Canon Detailed Setting O Simulate illustration 1 Contrast s O Monochrome effects Sepia Blue Pink Green 2 Select color Colour Qena O Vivid Photo 3 eS ee Apply Throughout Page ance ox 1 Simulate illustration This function manipulates colour image with certain effects Select the check box and adjus
30. ck Send How Low Ink Warning Setting Works 81 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects normally from the print head nozzles and to verify print head alignment Use this function when printed results are blurred or the colour is incorrect Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself E Printing the Nozzle Check Pattern from the Printer Drivers With the printer on load a sheet of A4 or Letter paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Nozzle Check icon 4 When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 82 1 2 Routine Maintenance With the printer on load a sheet of A4 or Letter paper in the printer Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utilities dialog box Select Test Print from the pull down menu and then click the Nozzle Check icon When the confirmation message is displayed click OK Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 83 Routine Maintenance E Printing the Nozzle Check Patter
31. curl clean the paper feed roller 1 Ensure the printer is on and there is not any paper loaded in the printer 2 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times Envelopes 100 Printing Media The paper roller starts rotating ten times as it cleans Repeat this three times Q Load a sheet of A4 or Letter sized plain paper in the printer 4 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times to feed the sheet Repeat this three times If the printer still does not feed the envelopes through even after the cleaning repeat Step 4 again E Printer Driver Settings e MediaType Envelope e Page Size Select either DL Env or 10 Env according to the envelope size you are using e Orientation Landscape E Handling of Printed Output Remove each envelope as it is printed E Printable Area m Printing Area Envelopes 101 Printing Media High Resolution Paper HR 101N This type of paper provides better colour reproduction than plain paper It is suitable for printing business documents that feature graphics and for photographs E Loading e Load the paper with the whiter side facing up e Set the paper thickness lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper thickness lever Print side Whiter side High Resolution Paper HR 101N 102 Printing Media E Printer Dri
32. e Click this if you did not select Yes when a confirmation message of ink tank replacement appeared after installing a new ink tank Low Ink Warning Setting Click to set whether to display alerts such as Low ink warning or Ink tank replacement Custom Settings Click to modify the printer mode Change the settings in the Custom Setting dialog box and click Send to change printer mode Quiet Mode Reduces the printing noise You can also set the times during which the silent function is to be used However the effect may be small depending on the print quality setting If you use Quiet Mode the print speed may become slower than normal Printer Properties Dialog Box Description 35 Printer Driver Functions Windows 11 Start Status Monitor Click to start the BJ Status Monitor to check the printer status and the progress of printing jobs Printer Properties Dialog Box Description 36 Printer Driver Functions Windows BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer If an error occurs the status monitor indicates the nature of the error and suggests an appropriate solution When the low ink warning is set to be enabled the status monitor also checks the ink tanks and displays a warning message when the ink is low E Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor ap
33. e document is printed you can create a booklet by folding and saddle stitching the document Poster Printing This enlarges and splits the print image across several sheets of paper The printed sheets can then be assembled to make a large poster Banner Printing Select this when printing on banner paper 4 Borderless Printing The image is printed on the entire paper surface so that no margins are left on the four sides of the paper The media types available for Borderless Printing are PR 101 GP 301 GP 301N PP 101 and MP 101 For all other media types the print quality may decrease Printer Properties Dialog Box Description 26 Printer Driver Functions Windows Amount of Extension When you select Borderless Printing the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size You can use the slide bar to adjust how much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a border may appear Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side Reverse order Prints the document start with the last page Collate Select to print multiple copies of the document one copy at a time Printer Properties Dialog Box Description 27 Printer D
34. eck box and choose a colour or use a custom colour using Select Colour Select Color Vivid Photo By using this function you can reproduce breathtaking sceneries in which colours especially blues and greens appear even more vibrant A major feature of this function is its ability to create vivid backgrounds of fields trees oceans and sky while maintaining the natural skin tones of people that appear in the images Image Optimizer Improves the contours and smoothes jaggedness that occur when photographic or graphic image data is enlarged within an application Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimisation of all images on the one page is recommended In such cases select the Apply Throughout Page check box Printer Properties Dialog Box Description 31 Printer Driver Functions Windows Profiles Tab 1 Canon 330 Properties _2 x Main Page Setup Stamp Background Effects Profiles Maintenance Parameter Setting E Default Settings Media Type Plain Paper Paper Source Auto Sheet Feeder Print Quality Standard Colour Adjustment Aut
35. elect Enable bi directional support on the Ports tab Problems Unique to Windows 170 Troubleshooting Cannot Print in Background Windows 98 Windows Me only E Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing E Ensure that background printing is enabled 1 Open the Printer Properties dialog box m Opening the Printer Properties Dialog Box 2 Onthe Page Setup tab click Printer control and select Background Printing Problems Unique to Windows 171 Troubleshooting Problems Unique to the Macintosh e Jagged Text or Graphics or Banded Gradations e Cannot Print in Background Problems Unique to the Macintosh 172 Troubleshooting Jagged Text or Graphics or Banded Gradations E Ensure your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As S330 is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing Problems Unique to the Macintosh 173 Troubleshooting Cannot Print in Background E Ensure background printing is enabled Inthe Apple menu select Chooser 2 Click Backgrounding on E Check the amount of free space on the hard disk Background printing requires a certain amount of disk space
36. er rest and paper output tray 390 W x 248 D x 185 H mm 15 35 W x 9 76 D x 7 28 H in Weight Approx 3 4 kg 7 48 Ib 177 E Feed method Specifications Continuous feed through auto sheet feeder For Plain Paper Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Transparencies T shirt Transfers Banner Paper E Sheet feeder capacity Plain Paper 75 gsm High Resolution Paper Envelopes Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro PR 101 Photo Paper Pro PC 101S Photo Paper Plus Glossy PP 101 Matte Photo Paper MP 101 Transparencies T Shirt Transfers Banner Paper 100 sheets max 80 sheets max 10 pieces max 10 sheets max 1 sheet 20 sheets max 1 sheet A4 Letter 20 sheets max 4x6 20 sheets max 10 sheets max A4 Letter 20 sheets max 4x6 10 sheets max 30 sheets max 1 sheet 1 sheet 178 Specifications E Ordinary print media Regular size A4 A5 B5 Letter Legal European DL US Com 10 Custom size width 90 0 to 215 9 mm 3 54 to 8 5 in height 120 0 to 584 2mm 4 72 to 23 0 in Weight 64 to 105 g m 17 to 28 Ib Canon Special media High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Photo Paper Plus Gl
37. ers E Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Safety Precautions Never plug the printer into a power socket that is shared with other equipment extension lead double adapter etc Never use the printer if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the printer immediately unplug the printer at the power supply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collects on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust that collects on the plug absorbs moisture and may cause insulation failure and fire E Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally switch the printer on while cleaning it you could injure yourself or damage the printer Safety Precautions
38. h Resolution Paper HR 101N sicicccsracitcseeivatitsatectectsserasamecmeeanerdueneand 102 Glossy Photo Paper GP 301N GP 301 sssrinin iie a 104 High Gloss Photo Film HG 201 o eeecccecceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeneeeees 106 Glossy Photo Cards FIAT ON cscnorascccssacacteniencsteceteesecssesteeantenrtatcauaensturte 108 Photo Paper PrO PR IOT soremannerrnnn anr a 110 Photo Paper Pro PC 101S sgaviratcec ce ctesceetensniececGuvcap esa ccaneeentenice 113 Transparencies CPO srchisaucccusdrsadasassauscrtacsuiaiaannderdanmnaunbcrasiadasanncanecsandaies 115 T Shi Iransters TR 20 corres sacred sonaa nee estate aaa 117 Banner PGi enema e EE e E ES 119 CUI SPOON sss E E 122 Ca nnotinstalithe PUMeEr DIVEN srsrssieierermsieoua 123 Table of Contents Print Quality iS Poor or Contains EMOS scsessriisisineier iini 125 Printer Does Not Start or Stops During Print Jobs sssssseessesseeeeeeeesssreeeeens 143 Paper Does Not Feed Properly or Paper Jams eeeseccceeeeeeeeeeeeeeeees 149 The POWER Lamp Flashes Orange ccscensniccieneninnanionannona 153 An Error Message is Displayed on the Screen cccceeeeeseeeeeeeeeeeees 156 Have you replaced an ink tank with a new one is Displayed 165 Low Ink Warning Displays Ink Tank With ccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 166 Problems Unique to WINdOWS sicossisescdoiasunetccnbivednsnecvtieardiauuleondeddtaynebeendenans 169 Problems Unique to the Macintosh
39. he Delete button Current Settings and Default Settings cannot be deleted Printer Properties Dialog Box Description 33 Printer Driver Functions Windows Maintenance Tab Canon 330 Properties 2 xi General Details Color Management 3 Main B Page Setup Stamp Background at Effects CY Profiles th Maintenance 1 Deep Cleaning 2 5 3 iss 6 Print Head Alignment Nozzle Check Power Off Auto Power 4 9 7 ban 10 Ink Counter Reset Low Ink Warming Custom Settings Quiet Mode etting 8 amp Start Status Monitor 1 1 1 Cleaning Click to start print head cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not improved the print quality Printer Properties Dialog Box Description 34 10 Printer Driver Functions Windows Print Head Alignment Aligns the print head For details on print head alignment refer to Quick Start Guide Nozzle Check Prints the nozzle check pattern to ensure the print head nozzles are outputting ink normally For details refer to Examining the Nozzle Check Pattern Power Off Click to turn the printer off Auto Power This allows you to turn the printer off when no data is sent to the printer for a certain period of time or turn the printer back on again when data is sent to the printer Ink Counter Reset Resets ink counter to an initial valu
40. he button enter the name under which the settings are to be saved Remove Deletes unwanted print settings To delete unwanted settings select the settings in Settings and click the Remove button Description of Print Settings 58 Printer Driver Functions Macintosh BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility E Opening the BJ Print Monitor Select Chooser from the Apple Menu 2 Set Backgrounding to On Oo Chooser Connected to AppleShare Color SW 1500 csw h a q ezh x LaserWriter 8 Backgrounding On Off Active Inactive 7 6 2 330 Server AppleTalk 3 After starting a print job select BJ Print Monitor in the Application Menu The BJ Print Monitor launches BJ Print Monitor 59 Printer Driver Functions Macintosh E BJ Print Monitor Functions O BI PrintMonitor PKH Printing Pages 1 2 Copies 1 1 meea Document it Name Printing Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays the printer status If an error occurs instructions on what to do are displayed Displays the printer status and ink status with images Display
41. he default printer E Ensure the printer port is set correctly Set USBPRNnn or USBnnn n represents a number as the printer port Click the Start button then select Settings Printers 2 Select the Canon 330 icon 3 Open the File menu and select Properties 4 Click the Details tab or Ports tab and set the printer port Printer Does Not Start or Stops During Print Jobs 145 Troubleshooting Printing Stops Before It is Completed E Check the status of the POWER lamp When the POWER lamp is flashing green the printer is processing data Printing a large amount of data such as a photo or graphics takes time for the computer to process the data during which the printer may appear to not be functioning In addition when continuously printing material that uses a large amount of black ink on plain paper the printer will sometimes pause In either case simply wait until the processing is completed E Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect the print head the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn the printer off for at least 15 minutes Furthermore when continuously printing graphics or photos with intense colours printing may stop to protect the print head In this case
42. iate direction Operation Panel For details refer to Operation Panel Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Paper Output Tray Front Cover Open to replace the ink tanks or remove jammed paper Front View 15 Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface Rear View 16 Printer Parts and Their Functions Inside the Printer Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper Print Head Holder Print H Lock Lever rint Head Lock Leve Install the print head here Locks the print head into the holder Once the print head is installed do not touch this lever Inside the Printer 17 Printer Parts and Their Functions Operation Panel RESUME CANCEL Button Press to resume printing once an error has been resolved The printer will then initialise ready for printing Also to cancel printing in progress press this button POWER Button Press to turn the printer on or off POWER Lamp Off the printer is turned off Green the printer is ready to print Flashing green the printer is preparing to print or is currently printing Flashing orange an error has occurred and the printer is not ready to print Flashing orange and green alternately an error has occurred that may require a service call O
43. ick Print directly to the printer E Verify the USB port status 1 2 Right click My Computer and select Properties On the Device Manager tab double click Universal serial bus controller and then double click Canon 330 In Windows 2000 or Windows XP click Device Manager Universal serial Bus controller on the Hardware tab and then double click USB Printing Support On the General tab check if there is any indication of a problem with the device In Windows 2000 or Windows XP open the USB Printing Support Properties dialog box to see the General tab If an error has occurred follow the instruction of Notes on Handling the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 158 Troubleshooting E Ensure that the printer port setting corresponds to the printer interface connection 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu 2 On the Details tab or Ports tab select USBPRNnn Canon 330 or USBnnn Canon 330 n represents a number in the Print to the following port E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Also refer to the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 159
44. ies CF 102 T Shirt Transfers TR 201 m Banner Paper Compatible Media Types 97 Printing Media Envelopes Use either European DL or US Com 10 size envelopes E Preparation for Printing Press down on all four corners and edges of the envelopes to flatten them as shown below 2 Ifthe envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight a v lt gt AZ Envelopes 98 Printing Media 3 Ifthe leading edge of an envelope is puffed up or curled use a pen to press the envelope flat and sharpen the crease Press the envelope completely flat working from the middle to the edge SIS x x O ey The above illustrations show a side view of the leading edge of the envelope The envelopes may jam in the printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 3 mm 0 1 in E Unsuitable Envelopes e Envelopes with an embossed or treated surface e Envelopes with a double flap or pressure seals Envelopes 99 Printing Media E Loading e Place envelopes lengthwise with the flap to the left and the address side facing upwards e Set the paper thickness lever to the right e Up to 10 envelopes can be loaded at once Paper thickness lever ais E ea Note if the envelopes still do not feed properly even after removing
45. ies dialog box directly from the Start menu This method is used for maintenance operations such as print head cleaning or to specify printer settings common to all application programs When the Printer Properties dialog box is opened from the Start menu additional tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation Click the Start button then select Settings Printers For Windows XP click Start and select Control Panel Printers and Other Hardware and then Printers and Faxes 2 Select the Canon 330 icon 3 Open the File menu and select e Windows 98 Windows Me gt Properties e Windows 2000 Windows XP gt Printing Preferences The Printer Properties dialog box opens Opening the Printer Properties Dialog Box 21 Printer Driver Functions Windows Printer Properties Dialog Box Description e Main Tab e Page Setup Tab e Stamp Background Tab Car on 330 roperties Main Page Setup Stamp Background Effects Profiles Maintenance Se e z A Paper Source Auto Sheet Feeder z e Effects Tab e Profiles Tab z yt Lead Print Quality High Bc i ZA Colour Adjustment Auto l Manual oe I Greyscale Printing e Maintenance Tab Letter ia Normal size Printing Backgrou
46. ion software Easy PhotoPrint for Windows or ImageBrowser for Macintosh E Loading e Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left e A maximum of 20 sheets can be loaded at once e Do not use the loading support sheet provided with the package Paper Thickness Lever fi Print side Glossy side Glossy Photo Cards FM 101 108 Printing Media E Handling of Printed Output e Do not stack more than 20 sheets in the paper output tray e Do not touch the printed surface until the ink is fixed approx two minutes Glossy Photo Cards FM 101 109 Printing Media Photo Paper Pro PR 101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction It is ideal for printing high quality photographs This media is available in A4 Letter and 4 x 6 sizes E Loading e Load only one sheet at a time e Load the paper with the glossier side facing up e Set the paper thickness lever to the left Paper thickness lever Print side Glossier side Photo Paper Pro PR 101 110 Printing Media E Printer Driver Settings e MediaType Photo Paper Pro e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each sheet as soon as it is printed e Do not stack more than 20 sheets of 4 x 6 size paper in the output tray e Do not touch the printed surface until the i
47. ize e Standard paper From A5 size 148 0 x 210 0 mm 5 83 x 8 27 in to legal size 215 9 x 355 6 mm 8 5 x 14 0 in e Non standard paper From 90 0 x 120 0 mm to 215 9 x 584 2 mm From 3 54 x 4 72 in to 8 5 x 23 0 in e Others Envelopes European DL and US Com 10 Important gt Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction e Folded curled or wrinkled paper e Wet paper Paper that is too thin less than 64 g m 17 Ib Paper that is too thick more than 105 g m 28 Ib e Picture postcards e Postcards with an affixed photo or sticker e Envelopes with a double flap e Sealed envelopes e Envelopes with an embossed or treated surface e Paper with holes such as loose leaf paper non Canon branded paper Compatible Media Types 96 Printing Media E Weight 64 to 105 g m 17 to 28 Ib Do not use paper heavier than this except for supported Canon brand media as it could jam in the printer E Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide mm Envelopes m High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 m High Gloss Photo Film HG 201 m Glossy Photo Cards FM 101 m Photo Paper Pro PR 101 m Photo Paper Pro PC 101S m Transparenc
48. k tank When you reset the ink counter it will assume the ink tank is full regardless of how much ink actually remains The reset is the only way to match the counter value with an actual ink volume Reset the ink counter when installing a new ink tank m How to Display Low Ink Warning Correctly How Low Ink Warning Setting Works 77 Routine Maintenance E Low Ink Warning Display The shows a low ink level in the ink tank Canon 330 USBPRNO1 Paper Thickness Lever Left Document Name untitled Print Page EI Progress 73 OOOO O The colour ink becomes low BJ Status Monitor Windows Canon 5330 Version 4 0 Document Name untitled Printing Page 1 Pages 5 Copies Printing 7 7 27 Ink level The colour ink Colour becomes low BJ Status Dialog Macintosh The following ink is running low How Low Ink Warning Setting Works 78 Routine Maintenance Note gt When the background printing is enabled the low ink warning is displayed on the BJ Print Monitor Macintosh m BJ Print Monitor E How to Display Low Ink Warning Correctly e Reset the ink counter every time you install a new ink tank The ink counter cannot work correctly unless you synchronise it with the actual ink level The ink counter can only be adjusted when it is reset at the time a new ink tank is installed e Do not reset the ink counter of an ink tank in use Synchronisation of the cou
49. l packing materials If you do not have the original packing materials pack the printer carefully and thoroughly in protective material inside of a sturdy box Turn the printer off 2 After making sure that the POWER lamp is off unplug the printer Important gt Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage Transporting the Printer 91 Routine Maintenance Remove the paper rest and the paper output tray Disconnect the printer cable from the computer and from the printer and then disconnect the power cord from the printer Transporting the Printer 92 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it in a plastic bag Transporting the Printer 93 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company Transporting the Printer 94 Printing Media Printing Media S w m See gt aat p AP g e Compatible Media Types e Envelopes e High Resolution Paper HR 101N e Glossy Photo Paper GP 301N GP 301 e High Gloss Photo Film HG 201 e Glossy Photo Cards FM 101 e Photo Paper Pro PR 101 e Photo Paper Pro PC 101S e Transparencies CF 102 e T Shirt Transfers TR 201 e Banner Paper 95 Printing Media Compatible Media Types You can use the following types of paper and other media E S
50. ll nozzles Black Black ink nozzles Colour Color Colour ink nozzles When a confirmation message is displayed click OK Ensure the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box Select Cleaning from the pull down menu and then click the Cleaning icon Print Head Cleaning 87 Routine Maintenance 5 Select the ink nozzles to be cleaned and then click OK All colours All colors All nozzles Black Black ink nozzles Colour Color Colour ink nozzles E Cleaning the Print Head from the Printer This operation cleans all nozzles both black and colour Because this method also resets the printer any print data stored in the printer is lost Ensure the printer is on 2 Hold down the RESUME CANCEL button until the POWER lamp flashes once Now the POWER lamp starts flashing and print head cleaning begins Do not perform any other operations until the head cleaning finishes This takes about 50 seconds After print head cleaning finishes print the nozzle check pattern to verify that the print head nozzles are clean Printing the Nozzle Check Pattern Print Head Cleaning 88 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning try deep cleaning which is a more powerful process Perform
51. n printing on thick paper set the paper thickness lever to the right This widens a gap between the print head and the paper If the paper is scratched even when printing on plain paper also try this When the message suggesting that the position of the lever is not proper displayed continue printing Print Quality is Poor or Contains Errors 137 Troubleshooting E Reduce the Intensity setting in the printer driver and try printing again When printing an image with high intensity especially on plain paper the paper may absorb too much ink and become wavy This may cause the printed surface to become scratched 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Main tab select Manual for Colour Adjustment Color Adjustment and then click Set J Drag the Intensity slide bar to adjust the intensity Print Quality is Poor or Contains Errors 138 Troubleshooting 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 ForPrint Mode select Manual and then click Details Click the Colour Color icon and drag the Intensity slide bar to set the intensity E Ensure you are printing within the recommended printing area Printing Area Print Quality is Poor or Contains Errors 139 Troubleshooting White Streaks E Print the nozzle check pattern to check the ink output If a specific colour does not print in the no
52. n through the Printer With the printer on load a sheet of A4 or Letter paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes twice m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 84 Routine Maintenance E Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the print head requires cleaning Cc 0 Unevenness in these patterns E E indicates the print head requires o ME o DUUNUNANAAAAE alignment Printing the Nozzle Check Pattern 85 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged Head cleaning can be performed either from the printer drivers or from the printer itself Note Cleaning the head consumes ink so perform head cleaning only when necessary E Cleaning the Print Head from the Printer Drivers Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon Print Head Cleaning 86 9 1 2 Routine Maintenance Select the ink nozzles to be cleaned and then click Execute All colours All colors A
53. ncy as soon as it is printed e Do not touch the printed surface until the ink is fixed approx 15 minutes E Printable Area Printing Area Transparencies CF 102 116 Printing Media T Shirt Transfers TR 201 This paper is used to produce iron on transfers The image is printed backwards when Media Type is set to T Shirt Transfer in the printer driver Note For the customers in the United States refer to the Quick Start Guide for instructions on using TR 101 T shirt transfers E Loading e Load only one sheet at a time e If the T shirt transfer is curled flatten it by curling it in the opposite direction e Load the paper with the side that does not have green lines facing up e Set the paper thickness lever to the right Paper thickness lever T Shirt Transfers TR 201 117 Printing Media E Printer Driver Settings e MediaType T Shirt Transfer e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each T shirt transfer as soon as it is printed e The T shirt transfer should be used as soon as possible Refer to the supplied instructions for details on how to use the paper E Printable Area m Printing Area T Shirt Transfers TR 201 118 Printing Media Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper ideal for printing long posters or banners up to six sheets long E Preparation for
54. nd None Effects None J Preview before printing About Defaults Note gt The screens in this section refer to Windows 98 Windows Me operation The equivalent screens for Windows 2000 and Windows XP may look slightly different Printer Properties Dialog Box Description 22 Main Tab Printer Driver Functions Windows Canon 330 Properties LL RRR a pn H Letter Normal size Printing Stamp None Background None Effects None 1 Media Type 2 xl Pars OOOO O Auto Sheet Feeder 1 2 3 4 5 Ensure this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select custom Print quality select Custom and click the Set button Printer Properties Dialog Box Description 23 Printer Driver Functions Windows Colour Adjustment Color Adjustment Select the method of colour adjustment To make detailed colour adjustments select Manual then click the Set button Greyscale Printing Grayscale Printing Select to print a greyscale version of a colour document Preview before printing Select to check the layout before printing Print Advisor Click to start the Print Advisor The Print Advisor simplifies configuration of the printer driver By having the user answer a series of questions the Printer Advisor automatically configures the printer driver settings Note gt
55. ng Displays Ink Tank with e Problems Unique to Windows Problems Unique to the Macintosh 122 Troubleshooting Cannot Install the Printer Driver Follow the installation procedure correctly Install the printer driver carefully following the procedures described in the Quick Start Guide If the printer driver was not installed correctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note Ifthe Installer was forcibly terminated due to an error in Windows Windows may be unstable and this will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver E Close any other applications before installation Sometimes the printer driver cannot be installed because another application is running Cannot Install the Printer Driver 123 Troubleshooting E If the Installer for the printer driver does not start up automatically when you insert the Setup Software amp User s Guide CD ROM open the My Computer window and then double click the CD ROM icon en double click the icon Note gt Ifyou are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent E Confirm that there are no problems with the Setup Software amp User s Guide CD ROM In Windows use Explorer to ensure that the C
56. nk is fixed approx 30 minutes Colours in dark images may appear indistinct at first but become clearer after about 30 minutes e Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours e Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight E Storing Printed Output e Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight e Store printouts in photo albums photo frames or presentation binders to protect them from direct exposure to air or sunlight e Do not mount printouts in an adhesive type album as you may not be able to remove them Photo Paper Pro PR 101 111 Printing Media e Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow E Printable Area m Printing Area Note gt For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 mm For instructions on setting margins refer to the user s manual for your application Photo Paper Pro PR 101 112 Printing Media Photo Paper Pro PC 101S M
57. nt Quality is Poor or Contains Errors 129 Troubleshooting Straight Lines are Misaligned E Align the print head 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Print Head Alignment Follow the instructions on the screen Print Quality is Poor or Contains Errors 130 Note 1 gt Troubleshooting Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click Utilities Select Test Print from the pull down menu and then click Print Head Alignment Follow the instructions on the screen Straight lines can become misaligned if the paper thickness lever has been moved Aligning the print head may also resolve this problem Print Quality is Poor or Contains Errors 131 Troubleshooting E In the printer driver settings select a higher print quality setting Windows Open the Printer Properties dialog box m Opening the Printer Properties Dialog Box On the Main tab click High for the Print Quality setting Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu For Print Mode select Manual and then click Details 1 2 1 2 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end Print Quality is Poor or Contains Errors 132 Troubleshooting Printed Paper Curls o
58. nt server then set up each client machine e Print server setup procedure Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the 330 icon then select the printer name in Connected to Using the Printer with a Network 62 7 Printer Driver Functions Macintosh Click Share Confirm that S330 server is selected in Enter new print server name then click Send Confirm that the new print server name has been added to Current print servers then click Close Click the close box to close the Chooser e Client setup procedure 1 Z Select Chooser in the Apple Menu Select Active in AppleTalk Select the S330 Server icon then select the printer server in Connected to Click the close box to close the Chooser Using the Printer with a Network 63 Printer Driver Functions Macintosh E Checking Print Status e Checking print status from the print server To check the status of a print job from the print server start the BJ Print Monitor Select BJ Print Monitor in the Application Menu To close the BJ Print Monitor select Close Status Window in the File menu e Checking print status from a client To check the status of a print job from a client start the BU Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu e The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor b
59. nter and the actual ink level will not work properly Note If you did not reset the counter when you installed the current ink tanks the low ink warning may not function correctly until the next time you replace the ink tanks Also ensure you treat both counters separately e Refer to Low Ink Warning Displays Ink Tank with as it is in the case E Setting Low Ink Warning Note gt Reset the ink counter every time installing a new ink tank when the low ink warning is enabled Otherwise the ink levels will not be displayed accurately How Low Ink Warning Setting Works 79 Routine Maintenance e Modifying the low ink warning setting 1 2 3 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box On the Maintenance tab click Low Ink Warning Setting icon Modify the Display low ink warning and Display a confirmation message of ink tank replacement settings and click Send Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click Utilities icon to open the Printer Utility dialog box Select Low Ink Warning from the pull down menu and click the Remaining ink level setting icon How Low Ink Warning Setting Works 80 Routine Maintenance 4 Modify the Display low ink warning and Display a confirmation message of ink tank replacement settings and cli
60. o Greyscale Printing OFF Page Size Ad Orientation Portrait Printing Type Normal size Printing Copies 1 OFF to Printing Profiles Add to Profiles Betieve fom Profiles Printing Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup Stamp Background and Effects tabs The Default Settings profile contains the factory default settings Printer Properties Dialog Box Description 32 Printer Driver Functions Windows Details Displays all the printer settings selected in Printing Profiles Description Displays a description of the printer settings selected in Printing Profiles You can enter the description when saving the printer settings Add to Profiles Click to save the settings currently specified in the Main Page Setup Stamp Background and Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box appears Retrieve from Profiles Click to activate registered printer settings The contents of the Main Page Setup Stamp Background and Effects tabs are changed by selecting the printer settings in Printing Profiles and then clicking this button This button is disabled when Current Settings is selected Delete Click to delete unwanted printer settings Select the unwanted item in the Printing Profiles list and click t
61. on 330 USBPRNO1 Options Port Help Printing The remaining level of the following ink is unknown Colour There is a possibility that the printer cannot detect the remaining ink level properly Reset the ink counter using the Maintenance tab of the printer driver properties whenever you have replaced any ink tank with new one iz Paper Thickness Lever Left Document Name C WINDOWS Desktop untitled Print Page Progress 11 amp Cancel Printing Display Print Queue BJ Status Monitor Windows Canon 5330 Version 4 0 Document Name untitled Printing Page 1 Pages 1 Copies Printing ay e Ink level 2 I BJ Status Dialog Macintosh The colour ink level may not be correctly displayed Low Ink Warning Displays Ink Tank with 166 Troubleshooting Note gt When the background printing is enabled the low ink warning displays on the BJ Print Monitor Macintosh m BJ Print Monitor E Reset the ink counter from the printer driver when you replace the ink tank Resetting the ink counter from the printer driver setting screen Note gt When Display a confirmation message of ink tank replacement is selected a message asking whether or not the ink tank has been replaced is automatically displayed whenever the ink tank is replaced Modifying the low ink warning setting E Turn the low ink warning off until you replace the ink tank to stop the warning message
62. or Contains Errors 142 Troubleshooting Printer Does Not Start or Stops During Print Jobs e Printing Does Not Start e Printing Stops Before It is Completed e Printer Moves But Does Not Print e Print Head Holder Does Not Move Printer Does Not Start or Stops During Print Jobs 143 Troubleshooting Printing Does Not Start E Ensure the printer is turned on If the POWER lamp is off press the POWER button If the POWER lamp is flashing green the printer is initialising Wait until the POWER lamp stops flashing Note gt When printing a large amount of data such as a photo or graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed E Ensure the printer is securely connected to the computer Note Ifyou are using a switch box or other device remove and reconnect the printer directly to the computer Try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again Printer Does Not Start or Stops During Print Jobs 144 Troubleshooting E Ensure the correct printer driver is selected In Windows ensure that Canon 330 is selected in the Print dialog box In Macintosh ensure that S330 is selected in the Chooser Note In Windows you can set the Canon S330 as t
63. or is displayed follow the instructions on screen If an error occurs during printing the BU Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows 98 or Windows Me click the Guide tab for action to be taken in response to the error Refer to Low Ink Warning Displays Ink Tank with as it is in the case An Error Message is Displayed on the Screen 162 Troubleshooting E If one of the following messages is displayed outside of the BJ Status Monitor Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows 98 Windows Me only Restart Windows and try printing again Could not print Application name File name Try printing again once the current job is finished An Error Message is Displayed on the Screen 163 Troubleshooting Other Error Messages E If a message with the format Error No Xn where X represents a letter and n represents a number is displayed Error No X202 Not enough memory for printing Increase available memory by closing any other applications currently running Error
64. order may appear Scale Specify the scaling percentage to resize the document for printing Orientation Select landscape or portrait printing Custom To specify a custom paper size click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size popup menu The Custom Dialog Box allows you to specify the length and width of the paper Utilities Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing as well as for changing the print mode Save Settings Saves the settings specified in the Page Setup dialog box Description of Print Settings Printer Driver Functions Macintosh Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box Canon 330 Printer Utility Version 4 0 Cleaning Cleaning Starts print head cleaning Deep Cleaning Starts print head deep cleaning 1 Select the function you wish to perform Cleaning Test Print Remaining ink level setting Auto Power Quiet Mode or Custom Settings 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance Description of Print Settings 46 Printer Driver Functions Macintosh m Printing the Nozzle Check Patte
65. ossy PP 101 Matte Photo Paper MP 101 Transparencies CF 102 T Shirt Transfers TR 201 Banner Paper 179 Specifications E Graphic image printing Data format Canon extended mode Raster image format Resolution Canon extended mode 300 600 1200 2400 dpi E Print Head Black 320 nozzles 600 dpi Cyan Magenta Yellow 128 nozzles per each colour 600 dpi E Ink Tanks Capacity Black BCI 24 Black approx 300 approx 580 Colour BCI 24 Color approx 170 1 1500 characters per page normal text at standard and plain paper mode with Windows 98 Windows Me 2 Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with Windows 98 Windows Me 180 Specifications E Printer driver operating environment IBM PC AT compatible computer running on Windows 98 Windows Me Windows 2000 Windows XP or Macintosh computers with USB interface running on Mac OS 8 6 Mac OS 9 X E Hard disk space Approx 15 MB to install on Windows 98 and Windows Me 30 MB on Mac OS 8 6 Mac OS 9 X or approx 25 MB on Windows 2000 and Windows XP including temporary files Note gt Use the system under the following operating environment Computer with Microsoft Windows 98 Windows Me Windows 2000 or Windows XP which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh Macintosh computers with USB and Mac OS 8 6 Mac
66. oth display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the time when the print job was accepted The total number of queued documents is also displayed The BJ Print Monitor allows you to change the print order of the queued documents BJ Print Monitor Functions m BJ Status Monitor Functions Using the Printer with a Network 64 Printer Driver Functions Macintosh BJ Status Monitor Functions Oo 330 Server Printing Pages 1 3 Copies 1 1 Printing Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Note gt You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item e If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK Using the Printer with a Network 65 Printer Driver Functions Macintosh Uninstalling Printer Drivers When a printer driver is no longer needed use the Installer to delete all the program files associated with it at the same time Before proceeding ensure you save any unsaved files in any currently running applications 1 2 3 4 5 gt
67. pears as an icon on the Task Bar Click the Canon Bu Status Monitor icon on the Task Bar Canon BJ Status Monitor vj 84 Canon 330 USBPR Astart j A 5 Document WordPad s Canon BJ Background Mo The BJ Status Monitor appears BJ Status Monitor Functions 37 Printer Driver Functions Windows Canon 330 USBPRNOI 5 x Options Port Help The printer is on line The printer is set not to display a low ink warning zd Paper Thickness Lever Left m Document Name Sample Print Page Progress 56 MEMM Cancel Printing Display Print Queue Note gt Toopen the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button BJ Status Monitor Functions 38 Printer Driver Functions Windows E When errors occur The BJ Status Monitor is automatically displayed when an error occurs e g if the printer runs out of paper or paper jams In such cases take the appropriate action as described in the Printer Status tab In Windows 98 Windows Me click the Guide tab and follow the instructions on screen When paper has run out Hio x The printer is out of paper Load more paper a then press the RESUME button zi Paper Thickness Lever Left Document Name Sample Print Page 1 Progress 56 MEME Cancel Prin
68. peration Panel 18 Printer Driver Functions Windows Printer Driver Functions Windows E i m Wwe gt add p Aragia g e Opening the Printer Properties Dialog Box e Printer Properties Dialog Box Description e BJ Status Monitor Functions e Cancelling a Print Job e Uninstalling Printer Drivers Printer Driver Functions Windows Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application or directly from the Windows Start menu E Opening the Printer Properties dialog box from your application program This method is generally used to specify printer settings just before printing The operations may vary slightly depending on your application program This section describes only the general procedure for opening the Printer Properties dialog box 7 in your application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon 330 is selected in the Name field Then click the Properties button The Printer Properties dialog box opens Note gt Depending on your application program the command and menu names may differ and there may be more steps involved in opening the Printer Properties dialog box For further details see the user s manual for your application Opening the Printer Properties Dialog Box 20 Printer Driver Functions Windows E Opening the Printer Propert
69. printing will not resume Turn the printer off and wait for at least 15 minutes Caution Inside the printer the area around the print head can become extremely hot Do not touch the print head or nearby components Printer Does Not Start or Stops During Print Jobs 146 Troubleshooting Printer Moves But Does Not Print E Print the nozzle check pattern to ensure that ink is output correctly If the nozzle check pattern does not print correctly clean the print head m Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved by cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact a Canon service facility Printer Does Not Start or Stops During Print Jobs 147 Troubleshooting Print Head Holder Does Not Move E Ensure the printer is turned on The print head holder will not move unless the power is on If the POWER lamp is off close the front cover and turn the power on If the POWER lamp is flashing green the printer is initialising When the POWER lamp stops flashing open the front cover again E If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 10 minutes the print head holder moves to the right to prevent the print head from drying out Close and reopen the front cover to return the holder Printer Does Not Start or Stop
70. r Ink Blots E Use high resolution paper or photo paper to print images that require a lot of ink i e pictures with intense colours or photographs E Reduce the Intensity setting in the printer driver and try printing again 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Main tab select Manual for Colour Adjustment Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Print Quality is Poor or Contains Errors 133 1 Troubleshooting Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu For Print Mode select Manual and then click Details Click the Colour Color icon and then drag the Intensity slide bar to set the intensity Print Quality is Poor or Contains Errors 134 Troubleshooting Back of Paper is Smudged E If the next page prints before the ink is dry enable the Pause Page printer driver setting You can either remove each printed sheet from the output tray as soon as it is printed or adjust the Ink Drying Wait Time to pause after each sheet has printed 7 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Setting dialog box 4 Drag the Ink Drying Wait Time slide bar and then click Send Print Quality is Poor or Contains Errors 135 Troubleshoo
71. reate the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 mm For instructions on setting margins refer to the user s manual for your application Glossy Photo Paper GP 301N GP 301 105 Printing Media High Gloss Photo Film HG 201 This film has an extremely glossy surface ideal for printing photographs with outstanding results E Loading e Load only one sheet at a time e Load the film with the cut corner at the upper right e If the film is curled flatten it by curling in the opposite direction e Set the paper thickness lever to the left Paper thickness lever Cut corner High Gloss Photo Film HG 201 106 Printing Media E Printer Driver Settings e MediaType High Gloss Photo Film e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each sheet as soon as it is printed e Do not touch the printed surface until the ink is fixed E Printable Area m Printing Area High Gloss Photo Film HG 201 107 Printing Media Glossy Photo Cards FM 101 Made of the same material as Glossy Photo Paper GP 301 this photo size paper is intended for printing images that cover the entire surface of the card without a white border When printing use the original applicat
72. review before printing 24 Print Advisor Windows 24 Print Dialog Box Macintosh 48 Print Head Holder 17 Print Head Lock Lever 17 Print Mode Macintosh 49 Print server Macintosh 62 Printable area 182 Printer Driver Macintosh 42 Printer Driver Windows 19 Printer port 159 Printer Properties Dialog Box Windows 20 22 Printing Area 182 Printing the Nozzle Check Pattern 82 R Replacing an Ink Tank 69 RESUME CANCEL Button 18 191 Index S Sheet Feeder 15 Simulate illustration Macintosh 52 Simulate Illustration Windows 30 Specifications 175 T Transparencies CF 102 115 Transporting the Printer 91 T Shirt Transfers TR 201 117 Uninstalling Printer Drivers Macintosh 66 Uninstalling Printer Drivers Windows 4 USB Port 16 158 V Vivid Photo 31 53 W When to Replace Ink Tank and Maintain Print Head 68 192
73. river Functions Windows Stamp Background Tab Canon 330 Properties 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When Stamp is selected you can select this check box When selected the stamp is printed over the print data Printer Properties Dialog Box Description 28 Printer Driver Functions Windows Stamp first page only When Stamp is selected you can select this check box When selected the stamp is printed only on the first page Define Stamp This allows you to create new stamps or modify details of a selected stamp Background Select the check box and choose the background image you wish to use Background first page only When Background is selected you can select this check box When selected the background image is printed only on the first page Select Background This allows you to register a new background or to display details of the background you have selected Printer Properties Dialog Box Description 29 Printer Driver Functions Windows Effects Tab 1 2 3 ma F I Apply Throughout Page 5 a 1 Simulate Illustration This function manipulates colour image data with certain effects Select the check box and adjust the brightness of the image with the Contrast slide bar Printer Properties Dialog Box Description 30 Printer Driver Functions Windows Monochrome Effects Prints a colour image in a single colour Select the ch
74. rn m Print Head Cleaning Print Head Deep Cleaning How Low Ink Warning Setting Works Note gt For information about Print Head Alignment refer to the Quick Start Guide Description of Print Settings 47 Printer Driver Functions Macintosh Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job To open the Print dialog box select Print from the File menu in your application program Canon 5330 Version 4 0 Print MO Pages All a Otrom to ate 1 7 a itise Apply 2 a A olour 4 Een ta 1 a d R m A4 Normal size Printing LA d Media Type Plain Paper _ Paper Source Auto Feeder Print Mode SSS Details SENN C Greyscale Printing 6 5 1 Options Specify the output destination print order and page layout for the document you are printing 2 Apply Allows you to register print settings or to implement a previously registered print setting 3 Media Type Ensure this setting matches the type of paper media loaded in the printer Description of Print Settings 48 Printer Driver Functions Macintosh Details Allows you to manually set the print quality and colour settings in the Detailed Setting Dialog Box Print Mode Select the option in accordance with the document type and printing purpose Greyscale Printing Grays
75. s During Print Jobs 148 Troubleshooting Paper Does Not Feed Properly or Paper Jams e Paper Does Not Feed Properly e Envelopes or Post Cards Do Not Feed Properly e Paper Jams Paper Does Not Feed Properly or Paper Jams 149 Troubleshooting Paper Does Not Feed Properly E Confirm the paper conditions If non Canon brand media the paper is not too thick less than 105g m 28 Ib The number of sheets loaded does not exceed the recommended level e The paper is not creased curled or wrinkled Compatible Media Types E Ensure that the left edge of the paper just touches the paper guide E When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly E When using transparencies load one sheet of plain paper in the printer first and then place the transparencies on top of it The last transparency may not feed properly unless there is a sheet of plain paper beneath it Paper Does Not Feed Properly or Paper Jams 150 Troubleshooting Envelopes or Post Cards Do Not Feed Properly If envelopes or post cards do not feed properly even after removing curl clean the paper feed roller Ensure the printer is on and there is not any paper loaded in the printer 2 Hold the RESUME CANCEL button down
76. s information about the documents queued for printing The BJ Print Monitor allows you to change the print order of documents queued for printing To change the print order place the mouse pointer over the name of the document hold the mouse button down while dragging the document name to the new position then release When the print order change includes the current job it stops and the new job immediately starts instead BJ Print Monitor 60 Printer Driver Functions Macintosh Cancelling a Print Job When the BJ Print Monitor is running you can use it to cancel or suspend the current print job Select BJ Print Monitor in the Application Menu 2 Click the name of the print job you wish to cancel then click a The document selected in the Print Monitor is deleted from the print list and the print job is cancelled Note gt To suspend printing click the name of the document being printed then click a To resume printing click a Cancelling a Print Job 61 Printer Driver Functions Macintosh Using the Printer with a Network The printer can be used with an Ethernet network environment Follow the steps described below to connect the printer to the network E Before Setting up the Printer Install the printer driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide E Printer Setup To use the printer on a network first set up the pri
77. scectntndiansad Stesautanlatseoeiusnsdaidareenthielaumedccaniadactoumusintasiius 59 Canceling FFI ROD ci aioe cs cha hccaorednethencuealecaluteeciticuaidnsadiveteveeieaiie 61 Table of Contents Using the Printer with a Network saicisicoiinncsncatsrionniainalcnaiceuidoeninnmmralmeuucdonins 62 Uninstalling Printer Drivers cccccecccceeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeeennaeeeees 66 Ro tine MAINtenanCe ia icccscsanssecladntiniadanascapiiaaabbiilegacanaclansiiiabinqiathapaaataienias 67 When to Replace Ink Tank and Maintain Print Head cceeeeeeseeteeeees 68 Replacing an lnk TANK cciartainrnicusticaasancuscncdunenisareedeotanelausisubincacunimbacsiacneatiaases 69 Resetting the INK COUNTENT cc ctcacencdecaitaeuncinerednsattsuinetevnsinestacuaiulveubetecuemacinde 74 How Low Ink Warning Setting Works ic sccse ccdirreeccainnecacucapiedoonnetvsleaslenniconies TAA Printing the Nozzle Check Pattern siiisicnisscniinrdinenionnnnrnin sina 82 Print Head Cleaning sc ts crciewa aaa aactssseceteecaseseseomensecnieseaasieeaueateresiecemeesteieieee 86 Print Mead Deep CEA MING eesceineere nan 89 Transporting the Printer c cceeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseseeeeeeeeeeee 91 Pining Medid os csgsrnsesosssenexensrnnieesnaeneqnerourennsnanseieaxnnssuntasaaieraisienanineuannscieneeee 95 Compatible Media TYPES ics cscosceretesctsapcendeyavsetecnecsncgasgneteenneaasaansatenns 96 25h 2 0 6 ck ense mene E E eee ere ee erry 98 Hig
78. t the brightness of the image with the Contrast slide bar Description of Print Settings 52 2 Printer Driver Functions Macintosh Monochrome effects Prints a colour image in a single colour Select the check box and choose a colour or use a custom colour using Select Colour Select Color Vivid Photo By using this function you can reproduce breathtaking sceneries in which colours especially blues and greens appear even more vibrant A major feature of this function is its ability to create vivid backgrounds of fields trees oceans and sky while maintaining the natural skin tones of people that appear in the images Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one printing page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimisation of all images on the page is recommended In such cases select the Apply Throughout Page check box Description of Print Settings 53 Printer Driver Functions Macintosh E Colour Color Panel To display the Colour Color panel click the Colour Color display icon Canon Detailed Setting Colour Correction BJ Standard gt 1 Print Type Photo 2 Qualit
79. ter back in and turn the printer back on If the problem remains contact a Canon service representative The POWER Lamp Flashes Orange 155 Troubleshooting An Error Message is Displayed on the Screen e Error Writing to USBxxx e Application Error or General Protection Fault e Other Error Messages e Other Error Messages An Error Message is Displayed on the Screen 156 Troubleshooting Error Writing to USBxxx E Ensure the printer is turned on If the POWER lamp is off turn the printer on If the POWER lamp is flashing green the printer is initialising Wait until the POWER lamp stops flashing E Ensure the printer is securely connected to the computer Note if you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again E if spooling is enabled disable it to send the print data directly to the printer and try printing again 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu An Error Message is Displayed on the Screen 157 Troubleshooting On the Details tab click Spool Settings and then select Print directly to the printer In Windows 2000 or Windows XP click the Advanced tab and then cl
80. the open ink port Replacing an Ink Tank 71 Routine Maintenance 4 Insert the ink tank into a slot Replacing an Ink Tank 72 Routine Maintenance 5 Press on the tab until the ink tank snaps firmly into place 6 Close the front cover The print head holder moves to the right The ink tank installation process is now complete Note gt To maintain optimal print quality use an ink tank within six months of first use e Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled e Reset the ink counter every time you replace the ink tank m Resetting the Ink Counter Replacing an Ink Tank 73 Routine Maintenance Resetting the Ink Counter When an ink tank is replaced the ink counter must be reset The low ink warning is only displayed properly if the ink counter is reset How Low Ink Warning Setting Works E Ink Counter Reset When the front cover has been open for a certain period a confirmation message of ink tank replacement is displayed before the next print job Check the message and click Yes 2 Select the replaced ink tank and click OK Note gt When both black and colour ink tanks have been replaced select both Black and Colour Resetting the Ink Counter 74 Routine Maintenance Check the message and click Yes 2 Select the replaced
81. ting 1 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click the Utilities button 3 Select Custom Settings form the pull down menu 4 Drag the Ink Drying Wait Time slide bar and then click Send E You may need to clean some internal parts of the printer Follow the procedure below 7 Load sheets of A4 or Letter plain paper in the printer 2 Hold down the RESUME CANCEL button until the POWER lamp flaches three times and release the button 3 Repeat this operation until there are no more smudges on the test page Print Quality is Poor or Contains Errors 136 Troubleshooting Printed Surface is Scratched E Ensure you are using suitable paper The paper weight must be less than 105 g m 28 Ib If you use non Canon brand paper heavier than 105 g m 28 Ib the print head may scratch the printed surface Clean the print head first and print with the correct paper e The paper must not be curled This problem can be resolved by simply turning the paper over e Before starting Borderless Printing check the paper that you are using With Borderless Printing the print quality may decrease or smudging may occur at the top and bottom edges of the paper Use Photo Paper Pro Glossy Photo Paper Photo Paper Plus Glossy or Matte Photo Paper If smudging still occurs set the Paper Thickness Lever to the right and try printing again E Whe
82. ting Display Print Queue Note gt For details on the BJ Status Monitor select the Help menu and click on the topic of interest BJ Status Monitor Functions 39 Printer Driver Functions Windows Cancelling a Print Job To cancel the current print job first open the BJ Status Monitor Click the Canon Bu Status Monitor icon on the Task Bar stat E A X E Document wordPad S Canon BJ Background Mo e Canon 330 USBPR O Caron BI Status Mont 2 Click Cancel Printing G Canon 330 USBPRNO1 Se xj Options Port Help The printer is on line The printer is set not to display a low ink warning lel Paper Thickness Lever Left Document Name Sample Print Page Poges 56 Jj amp Cancel Printing Display Print Queue Note gt If Cancel Printing is greyed out press the printer s RESUME CANCEL button to terminate the print job Cancelling a Print Job 40 Printer Driver Functions Windows Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers This allows you to delete all the files associated with the printer driver at the same time Click the Start button and select Programs Canon 330 Uninstall For Windows XP click the Start button and select All Programs Canon 330 Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of
83. ver Settings e MediaType High Resolution Paper e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this case or if the ink takes a long time to dry remove each sheet as soon as it is printed E Printable Area m Printing Area High Resolution Paper HR 101N 103 Printing Media Glossy Photo Paper GP 301N GP 301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce print outs close to photograph quality E Loading e Load the paper with the whiter side facing up e Set the paper thickness lever to the left A maximum of 10 sheets can be loaded at once e When printing on Glossy Photo Paper GP 301 do not use any loading support sheet Paper thickness lever Print side Whiter side Glossy Photo Paper GP 301N GP 301 104 Printing Media E Printer Driver Settings e MediaType Glossy Photo Paper e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Do not stack more than 10 sheets in the paper output tray e Do not touch the printed surface until the ink is fixed approx two minutes E Printable Area Printing Area Note gt For photograph and illustration data that you want to print with Borderless Printing c
84. y Printer Profile Recommended by Can 3 a Gamma Correction 1 8 T m 4 Special effects Colour Balance 0o co Cyan EJ 0 pe Magenta i 5 0 2 Yellow 0 gt r Black 6 Cx 1 Colour Correction Color Correction Select a colour correction method BJ Standard ColorSync or None BJ Standard is usually the optimum colour correction method for printing with a BJ printer When ColorSync is selected you should also specify the Print Type and Printer Profile settings Description of Print Settings 54 Printer Driver Functions Macintosh Print Type For printing that emphasises intermediate colours select Photo For printing that emphasises the brightness of primary colours select Graphics For documents that contain large amounts of a basic colour select Spot Colour Spot Color Printer Profile Select optimised colour characteristics a profile for the media type and other factors Gamma Correction This function adjusts the colour contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas Colour Balance Color Balance Move the bar for each colour to adjust the balance of colour intensity Moving the bar to the right intensifies the colour Intensity Move the slide bar to adjust the print density Moving the
85. zzle check pattern clean the print head m Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head For details on print head alignment refer to Straight Lines are Misaligned Print Quality is Poor or Contains Errors 140 Troubleshooting Colours are Uneven or Streaked E Increase the print quality setting in the printer driver settings Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Main tab click High for the Print Quality setting 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end Print Quality is Poor or Contains Errors 141 Troubleshooting E Set the halftoning method to Diffusion in the printer driver settings 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Main tab select Custom for the Print Quality setting and click Set 3 Click Diffusion for the Halftoning setting 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 ForPrint Mode select Manual and then click Details 3 Click the Quality icon and then click Diffusion for the Halftoning setting Print Quality is Poor
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