User Manual
Contents
1. f o F Al A B v A A ij Here C s O M i Do r L j li li Y T 9 Us e CSS AYTO A y a P O 0 JJ O MDMA A LJ NS ie i EN d pi 20 L b d 63 ees gt ed e d e A p HH AN a a ND A y i Hy M 0 J AN A Fg di En FE Ww 7 EN E F fi aa T PE j 4 F a E ri AAA AA a _ E MA 1 A ri SS p og i NN SES p 4 al S 7 po a a 2 _ a n 3 al T O A AAA 16 Focusing the Camera Lens AvertX cameras are focused at the factory for optimal imaging However there are some situations where you may need to adjust the focus Follow the below instructions to focus the camera 1 Remove the dome cover from the camera by unscrewing and removing the screws on the outside of the dome 2 Remove the rubber gasket surrounding the lens Twist the textured ring at the base of the lens to focus the camera You may need a pair of needle nose pliers to grip the ring 4 Replace the rubber basket 5 Replace the dome cover on the camera and secure screws Focus ring CONNECTING TO THE CAMERA Connecting In a Web Browser 1 Type the IP address of the camera in a web browser or Use the included2. Use fixed IP address IP address Subnet mas Defaul Web RTSP port MJPEG over HTTP port HTTPS port Changing the Admin Password To change the administrator password type a new password in the Admin Password box confirm below and then click Save Note maximum length of the password is 14 characters The following characters are valid A Z a z 0 9 88 8 Q Network Get IP address automatically DHCP When using static IP address to log in to the IP Camera you can access it either through the AvertX IP Finder software or type the IP aa address directly in the Address bar of your internet browser General Get IP address automatically O use fixed IP address IP address General Subnet mask Default gateway 0 0 5 e Primary DNS Secondary DNS Advanced Web Server port RTSP port MJPEG over HTTP port HTTPS port e You can choose to use a fixed IP address or a dynamic IP address assigned by a DHCP server or router for the camera The camera comes preconfigured with a fixed IP address selecting Get IP address automatically requires a router or DHCP server to assign an IP address to the camera Note Every network device has a unique Media Access Control MAC address that can be used for identification The MAC address is located on the bottom of each camera and on the box label AvertX IP Finder also displays the MAC address for 7 identification Record your camera s MAC
3. HD310 AVERT SPECTRUM VISION WDR indoor Outdoor HD IP Dome Camera User Manual HD310 SPECTRUM VISION WDR Indoor Outdoor HD IP Dome Camera Operations Manual Manual Edition 33348AA March 2015 02015 AvertX All Rights Reserved No part of this document may be reproduced by any means electronic or mechanical for any purpose except as expressed in the Software License Agreement AVERTX shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall AVERTX be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if AVERTX has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to AvertX AVERTX and AvertX are registered trademarks of AVERTX in the United States and elsewhere Windows is a registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trade
4. sensitivity threshold value When motion is detected the signals will be displayed on the Motion window as shown below Motion Detection In the Motion Detection page there is a motion detection window red 2 box displayed the Live View Pane The Motion Detection window defines the motion detection area To change the size of the Motion Detection window drag the edge of the frame to resize Motion Detection Setting e Sampling pixel interval 1 10 Default value is 10 which means system will take one sampling pixel for every 10 pixels You can add up to 10 motion detection windows i ia e Detection level 1 100 Default detection level is 10 This e Click add under the Live View Pane to add a Motion Detection item sets the detection level for each sampling pixel the window smaller the value the more sensitive it is i i palas a window use the mouse to select Sensitivity level 1 100 The default sensitivity level is 80 the frame ana click delete which means if 20 or more sampling pixels are detected as changing the system will detect motion The bigger the value the more sensitive it is As the sensitivity value is increased the red horizontal line in the motion indication window will be lowered accordingly e Time interval sec 0 7200 The default interval is 10 The value is the interval between each detected motion event 33348AA 23 Software Upgrade
5. C DUE 7 NOVI PRETI T do 7 Camera Del aul Seis door 7 FeO ENG SA area ee ate ees EE es becouse uuu MC 7 alee eek 8 map MOM IBI M TERN ITIN 9 OVEN ERE E EL UE UU UM 10 A P 10 Wing acie RR TO E C DLE UE 10 CONF CHOFIS cen A CE ER pe e t 11 TWO DEVIGE SEARG Piers feo occa oases wwnnnnwBn0 0S0S nwn S n n N 12 AVerpS camerae er mM eee ee MU 13 KNANG 0 eer eres eee 13 ACCESSINO Me Ge a a ee sidad e od dt eee 13 elo 13 Default Username PassWord led dd 13 Chanongo mne IPAddress anten a a OE 13 THREE SETUP AND CONFIGURATION eec 14 HStalng Me came aaea eit 15 opi a 15 0 Celing and Considerauon Tor Wall Installation A 15 MMS CS AN IT ct caste A O 16 MCSD c w 16 FOCUSING Ihe Camera LenS tea cidad 16 Connecting to Camerata otto do dt decano do Ld closet sc li 17 0 0 7 17 So ETT A A 17 18 00 0 AME EIS I me ee ee ee CDU PM EI 7 19 Changing the ee evel peut toco etae coe D Quid Dra cats setup eU 19 Using Digital ZOOM COMMON Me E NC s
6. Click Setup 2 Click Streaming 3 From the Video Rotation list select the desired rotation e Normal transmits the image as the camera sees it e Flip transmits the image backwards and upside down e Mirror transmits a mirror image e Rotate 90 degree clockwise counterclockwise 180 degree transmits the image upside down 21 Camera Picture You can adjust your picture quality on both streams using the Camera You can adjust these values as necessary for your installation section of the Setup tab e Brightness e Sharpness 2010 03 21 21 01 e Satu ratio n e Hue e Contrast Spectrum Vision Wide Dynamic Range WDH Spectrum Vision WDR available on the HD310 camera Digital WDR uses the Digital Signal Process DSP to brighten darker Snarpness B areas of a scene to provide more detail in dark shade Backlight Backlight If your camera is aimed at a doorway or window and you need to see detailed footage of people in front of that doorway the difference between light and shadow make the people difficult to recognize Select the video stream you want to adjust H 264 1 or H 264 2 Use the Backlight function to adjust for this problem There are three options for viewing video 22 Motion Detection When motion detection is activated the Motion pop up window will open Motion Detection allows the camera to detect motion and trigger alarms when the motion level in the detected area exceeds the determined
7. Use the Software Upgrade page to view the current version of camera firmware and upgrade the firmware if necessary The software version is pa20130812NSA Upgrade Follow These Steps To Do The Software Upgrade Stepi 24 Upgrading the Camera Firmware Note Make sure the new firmware file is available before starting a software upgrade Do not change the file name or the system will not be able to update to the new firmware 1 Download the camera firmware file from avertx com to a computer and then unzip or extract the file 2 Access your camera through the web browser When you have accessed the camera page click Setup at the top of the page 4 Inthe setup menu click the Software upgrade tab on the left side of the page 5 Under Upgrade click Browse to locate the firmware file on your computer 6 Select the file type ulmage userland from the list under Step 2 7 Click Upgrade The system will check the upgrade file and then upload the file The upgrade status bar will display on the page Logout Your AvertX camera will automatically log you out when you close your browser window If you want to log in as a different user you will need to use the logout tab Logging In as a Different User To log in to your camera as a different user follow these instructions 1 Click the Logout tab 2 Tolog in as a different user type the appropriate user name and password and then click OK 33348AA FO
8. not cause ENCLOSURE harmful interference and 2 this device must accept any interference DO NOT OPEN THE CABINET received including interference that may cause undesired operation REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002 96 EC Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no 4 l z negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more details information about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK Compliance is evidenced by written declaration from our suppliers NO USER SERVICABLE PARTS INSIDE assuring that any potential trace contamination levels of restricted REFER SERVICING TO QUALIFIED SERVICE PERSONNEL substances are below the maximum level set by EU Directive 2002 95 EC or are exempted due to their application TABLE OF CONTENTS TABLE 0 0 5 INTRODUCTION ctore otc rt mr foe o
9. Camera Finder software and locate the camera on the IP Finder list then double click the camera to open the Viewer software in your web browser 2 Log into the camera with the appropriate User Name and Password Note The default User name is Admin and the default Password is1234 The username and password are case sensitive 33348AA Connecting to a Stream AvertX IP cameras are optimized for use with AvertX HDIP recorders but you can also connect to your AvertX IP cameras using third party software like VLC media player http www videolan org To connect the camera you may need to provide the stream URL All AvertX IP cameras are capable of delivering two RTSP streams as well as streaming MJPEG over HTTP The stream URLs are listed below rtsp lt ipaddress gt lt rtspport gt jpeg rtsp lt ipaddress gt lt rtspport gt h264 http lt ipaddress gt 8008 The MJPEG over HTTP stream is identified by a port number The default port is 8008 this port can be configured in the camera s System page click Setup and then click System Got IP address automatically Use fixed IP address IP address Subnet mask Default gateway Primary DNS Secondary DNS Advanced Web Server port RTSP port MJPEG over HTTP port HTTPS port CAMERA SETTINGS You can access the camera setup menu using an internet browser on your computer The camera viewer software will install automatically the first time you connect t
10. Device Search window Search Method Project Filter Local Broadcast 3 IP Relay 1 device s found Device Search de Proj Name IP Port Netmask Mac HD30 HD30 10 44 44 3 160 255 0 0 0 100 00 89 05 28 94 5 If a Windows Security Alert window opens click Unblock to allow the IP utility to access your network 6 Click Device Search again to find all connected IP devices Tip The default IP address of your IP camera is 192 168 0 250 Note If you cannot connect to the camera you may need to change the camera s IP address to match your network settings 33348AA Accessing the Camera You can view live video and access the camera configuration by accessing the camera in an internet browser 1 Right click the desired network device and select Browse 2 Type the default username and password in the login window to access the video server using your internet browser Administrator User Privileges The Administrator account has the authority to configure the IP camera and authorize users access to the camera The User accounts have access to the camera with limited authority Default Username and Password The username and password are case sensitive It is strongly recommended that the password be changed after the initial setup to prevent unauthorized access Username Admin Password 1234 Changing the IP Address If you are not directly c
11. UR SPECIFICATIONS CAMERA SPECIFICATIONS Resolution IR Range 15 ft 5 m Focal Length 3 6 mm Fixed Iris Control F1 8 Fixed Auto White Balance Range 2700 8000 K Auto White Balance Range ATW 2450 10500 K Auto Gain Control Yes Backlight Compensation Yes Operating Temperature 18 F 118 F 8 C 48 C Power Consumption 4 1W Max Input Voltage PoE Only Weight 0 7 lbs 317 g H 2 79 71 mm W 4 625 117 5 mm 26 WW avertx com 1 855 2AvertX 2015 AvertX All rights reserved No part of this publication may be reproduced by any means without written permission from AvertX The information in this publication is believed to be accurate in all respects However AvertX cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes 33348AA 27
12. address for identification in the future Note Use fixed IP address 20 To assign a new static IP address 1 Select the Use fixed IP address option 2 Typeanew IP address in the IP address box 3 Typea new address in the Default Gateway box 4 Click Save to confirm the new setting IP address The IP Address is necessary for network identification Subnet mask Used to determine if the destination is in the same subnet The default value is 255 255 255 0 Default gateway Used to forward frames to destinations in different subnets or for internet access Primary DNS The primary domain name server that translates hostnames into IP addresses This is usually the gateway or router address Secondary DNS A secondary domain name server that backups the primary DNS Advanced Web Server port Defines the port that Internet Explorer uses to connect over the web and view video If this port is changed then the new port must be defined when attempting to web connect ex if your camera s IP address is 192 168 0 100 and you change the web port to 8001 then you must type http 192 168 0 100 8001 in your browser RTSP port The default RTSP port is 554 setting range 1024 65535 MJPEG over HTTP port The default HTTP Port is 8008 setting range 1024 65535 The MJPEG over HTTP port must not be the same as the web server port Streaming On the Streaming tab you can configure specific vide
13. and Installation CD 33348AA CAMERA OVERVIEW Before installing or connecting the dome camera please refer to this section and complete preparations for dome setup and all switch settings Camera Diagram 3 SON 1 Reset Button Restore camera settings to default settings paperclip required to press 2 Tilt Adjust Use a screwdriver to loosen the screw and adjust the camera to desired tilt Then re tighten the screw 3 Focus Adjust Ring Twist the ring to adjust the lens focus needle nose pliers may be required 10 Dimensions Ms 4 625 117 5 mm Connections AvertX HD310 cameras use Power over Ethernet PoE The only connection on the camera is the RJ45 Ethernet cable dongle located on the rear of the camera Connect one end of the Ethernet cable to the ja dongle and connect the other end to the recorder or to a PoE switch a e Protect the network cable connection from damage by running the cord inside a wall or ceiling or through conduit f passing the cord through a wall or ceiling drill a 3 4 hole e For outdoor installations seal any holes in the wall or ceiling with silicone caulk to protect against water intrusion TWIST For unprotected outdoor connections this camera features an IP66 rated weather resistant connector To use this connector 1 included Catbe camera cable unscrew the thread lock cap and slide it back a few inches Slide the
14. connector back a few inches Plug the RJ45 Connector into the camera dongle 4 Slide the connector inner boot completely over the RJ45 connector Be careful that the connector s locking tab is inside of the mating slot 5 Slide the connector over the inner boot and twist to tighten Only tighten the connector hand tight Over tightening of the connection can damage the camera dongle 6 Slide the thread lock cap onto the connector and twist to tighten AvertX recommends using Category 5 Ethernet cable to connect the camera to your network For the best transmission quality the cable length should not exceed 328 feet 100 meters Once you have connected the camera check the status of the network connection by looking at the link indicator and activity indicator LEDs If the LEDs are not lit check your network connection The green link LED indicates a network connection and the orange activity LED flashes to indicate network activity 33348AA 11 TWO DEVICE SEARCH AvertX Device Search AVERTX CAMERA FINDER Use the included Camera Finder software to easily find your network cameras for initial setup The AvertX Camera Finder software is included on the software CD with all AvertX IP devices The Camera Finder application is also available to download at avertx com Finding IP Cameras Open the Software CD on the recorder Click Software on the software disc menu Click Camera Finder SA a Click Device Search on the
15. malfunction is observed stop using the camera immediately and then contact your local dealer Handling Do not disassemble or tamper with parts inside the camera Do not drop or subject the camera to shock and vibration as this can damage camera Care must be taken when you clean the clear dome cover Scratches and dust will ruin the image quality of your camera Do not use strong or abrasive detergents when cleaning the camera body Use a dry cloth to clean the camera when it is dirty In case the dirt is hard to remove use a mild detergent and wipe the camera gently Installation and Storage Do not install the camera in areas of extreme temperatures in excess of the allowable range 14 F 122 F 10 C 50 C Avoid installing in humid or dusty places The relative humidity must be below 90 Avoid installing in places where radiation is present Avoid installing in places where there are strong magnetic fields and electric signals Avoid installing in places where the camera would be subject to strong vibrations Never face the camera toward the sun Do not aim at bright objects Whether the camera is in use or not never aim it at the sun or other extremely bright objects Otherwise the camera may be smeared and damaged REGULATION WARNING This device complies with Part 15 of the FCC Rules Operation is DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE subject to the following two conditions 1 this device may
16. marks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information AVERTX IMPORTANT SAFEGUARDS 1 33348AA Read Instructions Read all of the safety and operating instructions before using the product Retain Instructions Save these instructions for future reference Attachments Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards damage product and void warranty Installation Do not place or mount this product in or on an unstable or improperly supported location Improperly installed product may fall causing serious injury to a child or adult and damage to the product Use only with a mounting device recommended by the manufacturer or sold with the product To insure proper mounting follow the manufacturer s instructions and use only mounting accessories recommended by manufacturer Power source This product should be operated only from the type of power source indicated on the marking label Precautions Operating Before using make sure power supply and others are properly connected While operating if any abnormal condition or
17. o resolution video compression mode and video protocol and audio transmission mode Streaming Stream 1 Settings Stream 2 Settings Resolution GOP 0 GO 15 Bit Rate kbit s Bit Rate 2048 v MEE Frame Rate Frame Rate Video Rotation Normal video Streaming Settings Your AvertX IP camera can transmit two streams of video at the same time One stream can be in high definition for recording and the other can be a lower resolution used for live display By using dual streams you can display more cameras on the monitor of your recorder without taxing the CPU Resolution Set the resolution for each stream GOP Set the Group of Pictures GOP size for each stream This setting can affect image quality and bandwidth Please consult with technical support before changing this setting Bit Rate Set the data transmission speed for your camera A lower bit rate will result lower image quality but a smaller file size and more bandwidth availability Frame Rate Set the frame rate of each stream A lower frame rate will result in more bandwidth availability 33348AA Video Hotation If your camera is installed on a wall or table top the image may appear to be upside down Rotate the camera video image using the software to get a right side up image Note You cannot rotate the video image 90 to get a vertical image Rotating the image 90 will stretch and distort the video image To rotate the camera video image 1
18. o the camera If your internet browser doesn t install the viewer software check the security settings or ActiveX controls and plug in settings If your internet browser asks for permission to install the plugin you must allow ActiveX or Quicktime to install to continue the installation 2010 03 31 16 02 odd 3 E ye CESS P d EX EA DA Video format O H 264 1 H 264 2 SEE x 0 xus T 18 Viewer Tabs Home Monitor live video Setup Set the host name admin password and network related settings modify the video resolution adjust the camera parameters set Motion Detection options and view and update the camera software Logout Change user Note For advanced management options access the camera s admin panel by adding admin after the camera s IP address in your browser s address bar Home Select the video stream you want to view H 264 1 stream 1 or H 264 2 stream 2 There are three options for viewing video Changing the Language 1 Click the Language drop down menu 2 Select a language The browser will refresh then display the selected language 33348AA Video format OH 264 1 H 264 2 Using Digital Zoom Control In full screen mode right click the video image to activate digital zoom and use the scroll wheel to zoom in out Setup System Home Admin Passwor Network General Get IP address automatically
19. onnecting to an AvertX HDIP recorder you must manually change the IP address Change the IP address to a number in the same subnet as your existing network or to the recommended network settings for your network 1 Right click the desired network device and then click Network Setup 2 Select the Static IP option Enter the new IP Address Gateway Netmask and DNS for camera THREE SETUP AND CONFIGURATION Installing the Camera Connecting to the Camera Camera Settings INSTALLING THE CAMERA The camera can be installed directly onto the wall or ceiling Be sure that the structure is strong enough to support the camera Ceiling and Wall Installation Dome cameras are ideal for installation on a ceiling or soffit location If you are installing the camera on a wall without a bracket see Consideration for Wall Installations 7 Remove the dome cover following the instructions on the sticker on the base of the camera 8 Use the included mounting template to pre drill holes for the mounting screws and if passing the cable through the ceiling or wall drill a 9 hole 9 Connect an Ethernet cable to the dongle on the camera e Protect the network cable connection from water damage by running the cord inside a wall or ceiling or through conduit For outdoor installations seal any holes in the wall or ceiling with silicone caulk to protect against water intrusion 10 Affix the base of the camera to the wall
20. pen 19 DM PDT Ter EIE MEETS 19 SS 19 o 21 6 D Leer 22 Moton lio 23 0 ee ee ere eee eee ee 24 5 cc iut Me LM to er ROE ent ue uL uu E Uu cu iM M LUE E 24 Logging In aS BI ae IPTE TT T m 24 FOUR SPECIFICATIONS a 25 Camera opece alon TTE TE OL A a 26 INTRODUCTION OVERVIEW The HD310 Camera is capable of providing real time streaming video with smooth image quality The HD310 offers quad streaming and can be used in a variety of installations including shops stores home banks factories and for building surveillance With Power over Ethernet PoE the need for separate power lines is eliminated and cabling and installation costs can be significantly reduced The light weight small size and large degree of rotation of the camera facilitates quick and simple installation on either the ceiling or walls of structures or vehicles Camera Default Settings IP Address 192 168 0 250 Password 1234 33348AA ONE GETTING STARTED Box Contents Camera Overview BOX CONTENTS Before proceeding please check that the box contains the items listed here If any item is missing or has defects DO NOT install or operate the product and contact your dealer for assistance Self Tapping Plastic Anchors Screws ru Rubber Washers Security Torx Tool Documents
21. with the included self tapping screws and wall anchors 11 Adjust the position of your camera 12 Replace and secure the dome cover Consideration for Wall Installations When installing a dome camera on a wall without a bracket you are limited in the direction that you can point the camera lens Dome cameras should point out perpendicular to the wall surface If you choose to turn the camera to point parallel to the wall surface the video image will be sideways Note Ifthe video image is upside down after installation you can flip the image 180 For instructions to rotate the video see Video Rotation in this manual or find them at avertx com support 33348AA Recommended Vertical Wall Orientation Light Sensor Top Bottom Tab Resetting the Camera If it is necessary to reset the camera to the factory default settings hold down the Reset button see Camera Overview for 30 seconds This will return all settings including network setup to the factory default The IP address of the camera will return to 192 168 0 250 MicroSD Card Your camera includes a microSD card clot up to 128GB which can be used for emergency video backup The microSD card is not included You must remove the cover of the camera to access the microSD card slot Instructions for recording to a microSD card slot can be found at avertx com support microSD slot J r P L A OAS Tm N aD
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