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FaroArm Users Manual

1. B 1 Industrial Products Service Policy C 1 Industrial Service Policy D 1 FaroArm User Guide August 2002 Chapter 1 Introduction to the FaroArm Thank you for choosing FARO s Portable Measurement Arm the FaroArm This introduction contains detailed instructions on how to use your new serial communication based Gold Sterling Bronze or Silver FaroArm Additional information about probes and important guidelines on maintaining your new FaroArm is also included If you have any questions or need further instructions about any procedure contact your Customer Service Representative at 800 736 2771 North America 1 407 333 3182 Worldwide or FAX 1 407 333 8056 You can also reach the Customer Service Applications and Training group via Internet e mail at the following addresses support faro com e applications faro com e training faro com Visit the FARO Customer Service area on the Web at www faro com to search our technical support database The database is available 24 hours a day 7 days a week Have your FaroArm Serial Number and FARO Customer Order Number available before connecting to the site Listed below are some visual and typographical conventions used in each of the sections ALL CAPITAL text Indicates directory names menu names buttons tabs key names acronyms and modes monospaced text Indicates alpha numeric characters or values you enter in a field on the screen F
2. Referencing Encoder The six transducer numbered LEDs are illuminated when the power is turned on to the Controller Box Rotate links 1 through 6 systematically until the lights on the front of the Controller Box turn off This takes the incremental encoders through their reference positions NOTE The FaroArm does not operate properly until all seven red LEDs are off Bronze FaroArm The components of the Bronze Series Controller Serial Box are described in the following sections e Signal and Numeric Processing Cable Connections Error and Status Indicator Panel 21 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Signal and Numeric Processing Inside of the box is an EEPROM chip for updating controller software The Controller Box automatically senses worldwide AC input 110 220 VAC 50 60 HZ Speaker Cable Connections volume Foot Switch The serial cable connects the Controller Box via the serial port and the host computer serial port The external 12v Error Power Supply connects to the power port ad in the back of the Controller Box Error and Status Indicator Panel E e NOAA 0000000 The front panel of the Controller Box has _ nine LEDs one green LED for the power indicator one red LED for error indication and seven red LEDs that are error indicators Silver FaroArm The components of the Silver Series Controller Serial Box are
3. Sounds FF controller beeps FF end stop warning Arm Controlled Mouse Axis T flip horizontal T flip vertical T swap horzivert Communications front button Hz baud rate 880 115200 back button Hz parameters n 8 1 y 660 Back Button centers cursor as right mouse as center mouse button Tracking Speed accept the changes Click the CANCEL stow button to discard any changes and exit the command The RESET button resets the Baud Parity Units and Current Probe to 2 fast Volume Set Volume Test OK Cancel Reset Help factory settings FaroArm Default Settings Com Port Baud Parameter COMI 9600 N 8 1 FaroArm recommended settings Com Port Baud Parameter COMI 38400 N 8 1 Sounds Turns the Control Box sound and end stop warnings on or off and allows changes to button frequencies Arm Controlled Mouse The movement ofthe mouse cursor can be switched as it relates to the movement of the probe These axis settings need to be switched only for an inverted FaroArm There are three options for the device s BACK button These options are ignored during a measure command Tracking Speed The speed of the cursor is adjusted using the Tracking Speed Slider Volume The volume of the FaroArm internal speaker is adjusted by moving the slider to the left low and to the right high Click the SET VOLUME button to record the volum
4. 00000000 0000000000000 000000 e Oo 6 O D O 20 21 63 e INDICATES FLASHING LED Figure 1 20 Error Codes 7 LED Controller 33 Chapter 1 Introduction to the FaroArm O O e 6 O O e O 0 LED PATTERN 2 3 4 5 6 ee O O o 0 1 ERROR CODE 43 44 45 46 47 e O 0 O e o O 2 3 4 5 6 LED PATTERN 1 22 0 oo ERROR CODE LED PATTERN 1234556 06 o ERROR CODE User Guide August 2002 FaroArm o 48 49 50 51 e e eo O O 27 O o O o O 0 o eee e 0 e e 0 0 e 6 oe O 60 o O O e eee e gt O 0 ee O O e e 0 0 0 6 0 o 54 55 58 59 60 61 62 63 O O O 0 O e O 68 6 O O 0 60 6 6 0 e 0 O e e 28 29 30 31 38 39 40 37 INDICATES FLASHING LED eo eo eo eo eo Figure 1 21 Error Codes 6 LED Controller o O o o Oo o 0 e e o O e O O 6 oe O Chapter 1 Introduction to the FaroArm Error Codes BASIC ERROR FaroArm User Guide August 2002 EXTENDED ERROR DESCRIPTION MAJOR ERROR MINOR ERROR 1 0 ardware error transducer 1 2 0 ardware error transducer 2 3 4 ardware error transducer 3 4 0 ardware error transducer 4 5 0 ardware error transducer 5 6 0 ardware error transducer 6 7 0 ransducer 1 out of calibration 8 0 ransducer 2 out of calibration 9 0 ransducer
5. 23 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Host Computer The Controller Box output is accepted through any host computer serial port 1 or 2 with a null modem cable 1 1456 FaroArm Cable 2 Power Supply 3 Power Cable 4 Power Outlet 5 Lap Top Computer 6 Null Modem Cable 7 FaroArm Temperature Considerations FARO was awarded the U S patent 5 402 582 and worldwide patents are pending on the concept and the methods for temperature compensation of portable CMM devices This brief overview is meant only as the most general of descriptions To maintain certified accuracy in a multitude of environments the monitoring of temperature and the rate of temperature change is required The FaroArm employs a software hardware solution patents pending where a semiconductor temperature sensor is built into the device at its point of largest mass This location is critical since it is the last to stabilize after any temperature change The temperature measured is compared to the reference temperature stored on the onboard EEPROM Electrically Erasable Programmable Read only Memory The difference in temperature is then applied to the mathematical formulas or kinematics which defines the position of the Arm in three dimensional space Link length corrections are made constantly by the onboard processor which adjusts the kinematics and constantly adapts the output to changing environmental
6. 3 out of calibration 10 0 ransducer 4 out of calibration 11 0 ransducer 5 out of calibration 12 0 ransducer 6 out of calibration 13 0 no transducer voltage 14 of Points not enough points taken for this command 15 0 points taken are too close together 16 0 emporary system not repeatable to 0 1 17 0 no solution for system of points 18 0 error writing internal data EEPROM not responding 19 0 zero or negative radius given 1 ball calibration 20 serial number mismatch only a warning 21 serial number is zero arm not calibrated arm is unusable inaccurate 22 controller box floating point math error 23 temperature deviation error the temperature has changes more than 5 in the last 5 minutes 24 0 checksum error might be reported while any type of file is sent error receiving file 25 0 error writing FLASH program unable to write FLASH be FLASH not erased first damaged 26 0 DMA or A D error either the DMA INT s are not working or the A D INT s are out 26 1 Capture line stuck high 26 2 Capture line stuck low 26 3 I2C error buffer error 26 4 I2C error CRC 26 5 I2C error address 26 80 I2C error T case 1 35 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 BASIC ERROR ENTENDED ERROR DESCRIPTION MAJOR ERROR MINOR ERROR 26 82 DC error T case 2 26 84 I2C error T case 3 26 86 DC error T case 4 26 88 I2C error T case 5 26 90 I2C error T case 6 onl
7. One Sigma error band contains 67 3 the 2 Sigma contains 95 5 and the 3 sigma contains 99 7 of all measurement errors FARO s Sterling Series Model 04 Single point Repeatability 2 Sigma 0020 or 051 mm FARO s Sterling Series Model 06 Single point Repeatability 2 Sigma 0033 or 084 mm FARO s Sterling Series Model 08 Single point Repeatability 2 Sigma 0040 or 102 mm FARO s Sterling Series Model 10 Single point Repeatability 2 Sigma 0066 or 168 mm FARO s Gold Series Model 04 Single point Repeatability 2 Sigma 0010 or 025 mm 25 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 FARO s Gold Series Model 06 Single point Repeatability 2 Sigma 0016 or 041 mm FARO s Gold Series Model 08 Single point Repeatability 2 Sigma 0020 or 051 mm FARO s Gold Series Model 10 Single point Repeatability 2 Sigma 0033 or 084 mm FARO s Gold Series Model 12 Single point Repeatability 2 Sigma 0047 or 119 mm FARO s Bronze Series Model 06 amp 08 Single point Repeatability 2 Sigma 012 or 305 mm FARO s Bronze Series Model 10 Single point Repeatability 2 Sigma 016 or 406 mm FARO s Silver Series Model 06 amp 08 Single point Repeatability 2 Sigma 003 or 076 mm FARO s Silver Series Model 12 Single point Repeatability 2 Sigma 007 or 178 mm
8. Software in conjunction with any non Licenser product which decompiles or recompiles the Software or in any other way modifies the structure sequence or function of the Software code is not an authorized use and further such use voids the Licenser s set forth below IV The only warranty with respect to the Software and the accompanying written materials is the warranty if any set forth in the Quotation Purchase Order and Warranty Appendix B pursuant to which the Software was purchased from the Licenser V THIS WARRANTY IS IN LIEU OF OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SOFTWARE AND WRITTEN MATERIALS IN NO EVENT WILL THE LICENSER BE LIABLE FOR DAMAGES INCLUDING ANY LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE NOTWITHSTANDING THAT THE LICENSER HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE LICENSER WILL NOT BE LIABLE FOR ANY SUCH CLAIM BY ANY OTHER PARTY VI In the event of any breach by the Licensee of this Agreement the license granted hereby shall immediately terminate and the Licensee shall return the Software media and all written materials together with any copy of such media or materials and the Licensee shall keep no copies of such items VII The interpretation of this Agreement shall be governed by the fo
9. for FARO provided products and services hereafter the Product are subject to the following terms and conditions which are agreed to by the Purchaser All capitalized terms are defined in Section 9 hereafter 1 00 Payment of Purchase Price 1 01 Purchaser hereby promises to pay to the order of FARO all deferred portions of the Purchase Price together with interest on late purchase price payments payable at 1 5 per month 18 per annum 1 02 The Purchaser grants to FARO a security interest in the products sold pursuant to the Order which may be perfected by UCC 1 Financing Statements to be recorded in the applicable County of the Purchaser s business location and filed with the Secretary of State s Office which security interest will remain in effect until payment in full of the purchase price together with interest on late purchase price payments payable thereon had been received by FARO 1 03 If the Purchaser fails to make full payment of the purchase price within the period set out in the Order FARO shall at its option have the following remedies which shall be cumulative and not alternative a the right to cancel the Order and enter the Purchaser s premises to re take possession of the Product in which event the Purchaser agrees that any down payment or deposit shall be forfeited to FARO as liquidated damages and not as a penalty and all costs incurred by FARO in connection with the removal and subsequent transpo
10. 1 Introduction to the FaroArm FaroArm User Guide August 2002 power from the unit Select the proper power supply cord intended for installation in a protected environment For 120V Connection Use a UL Listed type SJT or SVT 3 Conductor 18 A W G power supply cord terminating in a molded on plug cap rated 125 VAC 15A minimum with a minimum length of six feet For 220 240V Connection Use an international harmonized 300V rated PVC insulated jacket three conductors of 0 75mn minimum cross sectional area each with a molded on plug cap marked with proper agency marking for the country where it will be used Certification NOTE When certifying a FaroArm do not allow any ofthe transfer cases to reach their end stop rotation positions because bending can occur in the measuring device and possibly create inaccurate results Certification using the FARO Ball Bar Operational Errors Many of the error messages listed in this section are not error conditions but decision making situations you will encounter when using FaroArm When you are familiar with FaroArm most of these 31 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 decisions will no longer be problems but routine aspects of using the program Be aware that certain errors although not fatal lead to errors in data processing if not corrected For example an error in alignment setup causes inaccurate datum collection
11. Bronze A A Mii iia ga a huhu 21 Silver FaroArm un iii ida 22 FaroArm User Guide August 2002 Host C mputer 2 2u jemanden 24 Temperature Considerations sees ee ee ee eee ee eee 24 FaroArm Accuracy e 25 Loss of a Degree of Freedom sss 27 Preventive Maintenance 0 28 Faro ATP Rating sc io nists ie do ad tem 28 Maintenance of the FaroArm oo esse ee eee eee eee 28 Electrostatic Discharge ESD 29 ESD Bronze TTT 29 ESD Gold Silver and Sterling Series 29 FaroArm Power SUpplY cccoooooococoocccooccccnnccnnnnncnns 30 Supplying Power to the FaroArm wees eee eee 30 Certificatlonis saran N et cae 31 Operational Eros ono od nner rn nerenin 31 DSP Beep Codes acaz r reaa RENT CTR EaR TTS YO a 32 LED Error Patterns cecilia tia 33 Error Eodes u 2 22 2 2 Brass ee 35 Troubleshooting ern ce 37 Eulerian Angles mare 39 Chapter 2 CAM2 Measure Devices Menu PEA AAA kilalk tou ila mk ktan akna 41 Diagnostics cal er 41 Hardware Configuration sese eee ee eee ee 42 PEO CS SA EEA a 43 Calibrate Tip ssa a a aaa apan ag E Gan a thee aa 43 Single Hole Method sss 44 1 Sphere Configuration neessensersennerseennersnennennnnnn 46 Enter Tips Lengths seinen 47 Temperature ada 48 Technical Support sese sees sese eee e 49 Software License Agreement A 1 FaroArm User Guide August 2002 Purchase Conditions
12. The following list contains some ofthe common messages that may occur while you are working with FaroArm The messages are in alphabetical order DSP Beep Codes Normal 2 QUICK 6000Hz BEEPS FOLLOWED BY 2 SLOWER 4000Hz BEEPS 1 SECOND LATER normal boot SERIND is loaded and ready 2 QUICK 6000Hz BEEPS FOLLOWED BY 3 VERY QUICK 4000Hz BEEPS loader program is staying resident and ready Errors 2 QUICK 6000Hz BEEPS FOLLOWED BY 2 1500Hz BEEPS issued by SERIND SERIND detected a configuration error not calculating any positions will respond to serial commands and report errors 2 QUICK 6000Hz BEEPS FOLLOWED BY 3 1500Hz BEEPS THAT REPEAT EVERY SECOND issued by loader DMA failure stuck in infinite loop 4 1500Hz BEEPS THAT REPEAT EVERY 1 SECOND issued by MEMCHK SRAM failure stuck in infinite loop 32 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 LED Error Patterns LED PATTERN ERROR LED PATTERN ERROR LED PATTERN CODE 234567 234567 2 3 45 6 7 ERROR CODE CODE 4 1 1 e 0000000000 000000000000 0000000000606 000000866 eee 6606000 eee eeeeeeee eee 00000000 000000 Cc O 9399599270238 EbR2SE 000006 00000 00 ceceo ee ee OR 6 U ee 008 6 0 60600 0000000000000 0000000000000 000006 0 0 0 10 E S5 S 0 0000000 000 00 000000000 000 O 9629 09 00 0 NRTKLISKSEIITBSESES e 00000000 e 00000000 0060000000 66006060607000 000000086086
13. deformations are sufficiently large 17 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 The primary forces encountered due to counterbalancing are translation and torsion These forces are illustrated below The forces can be further described along or about the three major axes of a coordinate system at the mounting base The translation forces F along the axes and the moments M about the axes result in deformations of the base The deformation due to the translation force can be measured You must apply forces lb or N using a calibrated load cell at the mounting interface to the maximum level required and measure the associated deformation in or mm The torsional forces or moments at the base are generated by using a calibrated torque wrench The deformations can be described as a slope in in or mm mm and can be measured The deformations must not exceed the deformation reported at certification Fz Z Mz X Fx Forces along X Mx Force Moments about X Displacement due to Force Forces Encountered due to Counterbalancing Displacement due to Force Rotation due to Torque In general the excessive translation deformations are added directly to the certified accuracy while the excessive angular deformations of the base affect accuracy as a more complicated trigonometric function of the length of the reach 18 Chapter 1 Introduction to the FaroArm FaroArm User Gui
14. power is turned on to the Controller Box In a systematic manner rotate links 1 through 6 until the lights on the front of the Controller Box turn off This takes the incremental encoders through their reference positions NOTE The FaroArm does not operate properly until all seven red LEDs are off Gold FaroArm The components of the Gold Series Controller Serial Box are described in the following sections Signal and Numeric Processing Cable Connections Error and Status Indicator Panel e Referencing Encoder Signal and Numeric Processing Inside of the box is an EEPROM chip for updating controller software The Controller Box is connected to a Power Supply Box that automatically senses worldwide AC input 110 220 VAC 50 60 HZ 50W 20 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Cable Connections The null modem serial cable connects the Power Supply Box serial port and the host computer s serial port The six pin round locking cable connects the FaroArm s base on or off labeled 4 and the 3 port on the Power Supply Box Error and Status Indicator Panel The front panel of the Controller Box has nine LEDs one green LED for the power indicator one red LED for error indication and seven red LEDs that are error indicators Volume control is handled through the software See Hardware Configuration on page 42 error 1234567 Figure 1 16 Gold Controller Front View
15. temperature 24 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 The formulations for the FaroArm are simple since the device is uniformly constructed of Aluminum However because different components heat or cool at different rates the device is expected to reach a steady state temperature within a 5 degree Celsius bandwidth for five minutes before measurements can be taken For convenience the Controller Box is programmed to beep once when the temperature exceeds a 5 degree bandwidth and it sends a temperature change error command through the serial line There is also a built in routine for the establishment of temperature stability whereby the device monitors itself for five minutes and indicates to the user that it is ready for use FaroArm Accuracy The accuracy testing standard is the North American ASME or European ISO standard The ANSI B89 describes accuracy as total bandwidth error This bandwidth can apply to single point repeatability linear displacement accuracy or volumetric performance Single point repeatability is measured on a reference sphere or by using a hard probe in a reference hole Linear displacement accuracy is measured using step gages and volumetric performance is measured with a single point repeatability test Measurements are well distributed in all regions of the working volume Instrument accuracy can also be described statistically in standard deviations or Sigma
16. the center of the 1 sphere Orient the 46 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 handle ofthe FaroArm in Position 1 Point the probe toward the center ofthe 1 Reference Sphere 6 Rotate the handle of the FaroArm back to Position 2 and digitize four points north to south down the sphere Again point the probe toward the center of the 1 Reference Sphere The calibration points are then calculated and re the 2 Sigma results are displayed The L EE calibration error of the FaroArm should be below the stated single point accuracy of 2 Sigma The XYZ coordinates for the probe location are then displayed C Point Probe C Custom 1 Single Hole Ball Probe C Custom 2 1 BALL Current Probe Dimensions X 0 4148 Y 2 1099 Z 5 6892 0 0019 Diameter Accessories pam T Aux Switch NOTE The probe must be in full contact Caneel Help with the reference sphere for all 27 calibration points digitized Even one or two poorly digitized points significantly affects the optimization process which then has an effect on the accuracy of the FaroArm Enter Tip Length If you design a custom probe for the FaroArm the accuracy of the measurement depends on the probe s design and the material used If the tip is not a point or a ball you must enter the length dimension of the new custom probe Enter the new length dimension of the custom probe This length dimension
17. to Customer Service Free Caliper 3D upgrades FARO Hardware NOT under Maintanence Warranty CAM2 Caliper 3D software updates must be purchased for the current published list price Telephone support will cost 2 00 per minute or the customer may use the Customer Service Fax Form sample attached for troubleshooting problems via fax at no charge If the initial troubleshooting does not resolve the problem then all factory assessments and repairs on FARO manufactured products will follow the following procedure 1 The customer obtains a service number from FARO s Customer Service Department The customer sends the part to FARO with the service number on the label along with 1 500 payment or a corporate purchase order for system testing and evaluation which includes calibration and recertification The payment will be applied toward the total service cost beyond the initial payment The estimate repair cost will be C2 given to the customer prior to the repair The total cost must be paid prior to beginning the service System testing and evaluation can take up to 30 days FARO manufactured part repairs can take up to 60 days However the part will be scheduled for service as soon as it arrives at FARO s factory FARO will return the repaired part via UPS ground service in the USA only Ifthe customer is outside the continental U S FARO will return the repaired part via UPS ground service directly to the cust
18. was digitized The LED light turns off and the Controller Box sounds when a point is digitized Pressing the BACK button confirms the point Calibrate the probe using the lin sphere probe calibration technique after installation NOTE The product numbers in the parentheses are Renishaw part numbers See the Renishaw User s Manual for more details TPES Probe The Renishaw TPES Probe is a single module designed to connect directly into the FaroArm The TPES Probe Assembly has a standard Mp x 1 screw connector The Renishaw TPES kit comes with a stylus spanner wrench and one Renishaw Ruby tip Use the spanner wrench that comes with the kit to tighten the probe Measuring Software The measuring software must be configured for the probe In CAM2 Measure use the PROBES and switch the auxiliary port to the ON position by placing a check mark in the Aux Switch check box See Probes on page 43 e Calibrate the probe using the 1 sphere after installation See 1 Sphere Configuration on page 46 Custom Probe Calibration Any probe with a sphere or a point can be calibrated See the Probes section in the Devices Menu for instructions on calibrating a probe Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 FaroArm Handle Buttons The FRONT button is used to collect data and the BACK button to accept the data The FRONT button is nearest the probe and the BACK button is nearest the handle The 2 2
19. with respect to the Products No agent or employee of FARO has any authority to make any representation or promise on behalf of FARO except as expressly set forth herein or to modify the terms or limitations of the Warranties Verbal statements are not binding upon FARO 4 12 The Maintanence Warranties extend only to the Purchaser and are transferable only under the following conditions B 6 e The FaroArm is currently under maintanence warranty New owner is or becomes a certified user A FARO maintanence warranty transfer form is completed and submitted to Customer Service All claims under the Warranties must originate with the Purchaser or any subsequent owner and the Purchaser will indemnify and save FARO harmless from any claims for breach of warranty asserted against FARO by any third party 4 13 Oral representations of FARO or its sales representatives officers employees or agents cannot be relied upon as correctly stating the representations of FARO in connection with the system Refer to this purchase order any exhibits hereto and any written materials supplied by FARO for correct representations 4 14 PURCHASER ACKNOWLEDGES THAT IT HAS PURCHASED THE SYSTEM BASED UPON ITS OWN KNOWLEDGE OF THE USES TO WHICH THE SYSTEM WILL BE PUT FARO SPECIFICALLY DISCLAIMS ANY WARRANTY OR LIABILITY RELATED TO THE FITNESS OF THE SYSTEM FOR ANY PARTICULAR PURPOSE OR ARISING FROM THE INABILITY OF THE PURCHASER TO USE THE SYSTEM F
20. 2 configuration has two sets of buttons where the FRONT buttons and BACK buttons are redundant and wired together internally Auxiliary Port 7th Variable Options Port On the side of the handle opposite the button there is a six pin connector that allows two channels of analog input into the FaroArm signal processing board This is used for any number of analog input options such as a conductance based touch probe The Gold series FaroArms have an additional five pin connector on the back ofthe serial box controller Auxiliary input voltage for 1 and 2 are 44 5 volts BACK BUTTON FRONT BUTTON 6 PIN OPTION RECEPTACLE 5 PIN LEMO RECEPTACLE Pin5 No Connect Pin5 Trigger Capture O x O Pin3 Trigger Capture ES Figure 1 1 gt 8 Port Figure 1 2 Gold Series Auxiliary Port Pin6 Renishaw Pin4 5V LED Pin4 GND LED Pin2 LED Pini GND Precautions The FaroArm is a precision measuring instrument that is ruggedized for shop use however care must still be exercised in the operating environment when using the FaroArm Proper operation and care includes avoiding abuse such as dropping or twisting at end stops e moisture and high humidity e excessive temperature changes without appropriate elapsed time Your FaroArm can give you many years of service when treated with care Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 The FaroArm Pac
21. Ball Probe e Complete a Single Point certification If it fails print the results and repeat the certification two more times Print all of the results 28 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 e Contact FARO s Customer Service 800 736 2771 North America 407 333 3182 Worldwide or FAX 407 333 8056 Electrostatic Discharge ESD Electrostatic Discharge ESD refers to pulses generated by the discharge of loaded objects and or people The charge usually comes from friction between two materials one of which is a nonconductor ESD Bronze Series This unit does not always respond to ESD depending on the polarity and intensity ofthe electrostatic discharge Although this unit cannot be physically damaged by ESD extra care and proper ESD procedures still must be observed and followed when handling this unit If an error occurs in the unit due to ESD check the Error Message displayed on the screen and follow the steps below to resume normal operation Ifthe message is Timeout Error on Serial Line 1 Press any key on the keyboard and the unit should be back to normal operation No Transducer Voltage Error 1 Reboot the unit first by unplugging the power cord from the wall outlet Wait at least five seconds before plugging it back into the outlet 2 Press any key on the keyboard and the unit should be back to its normal operation NOTE All data will be lost because you shut d
22. FARO s Bronze Millennium Series Model 04 Single point Repeatability 2 Sigma 0040 or 102 mm FARO s Bronze Millennium Model 06 Single point Repeatability 2 Sigma 0066 or 168 mm FARO s Bronze Millennium Model 08 Single point Repeatability 2 Sigma 0080 or 204 mm FARO s Bronze Millennium Model 10 Single point Repeatability 2 Sigma 0132 or 336 mm NOTE To maintain this accuracy correctly mounting the FaroArm is very important See Hardware Setup on page 13 for procedures on mounting the FaroArm 26 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Loss of a Degree of Freedom In a working volume of the FaroArm there can be a loss of a degree of freedom natural rotation of transfer case With this loss bending occurs on the transfer tubes of the FaroArm causing a movement of the probe position that cannot be recorded by the Arm s encoder system Measurement results taken in these positions are not accurate This condition is never encountered in the calibration of the FaroArm Common areas of measurement where this loss occurs are e When an encoder has reached a hard end stop e directly above the FaroArm e in close to the base of the FaroArm The FaroArm should always feel fluid in its movement If excessive force is needed to move to a measuring location a degree of freedom has probably been lost The following figures illustrate some of the p
23. FAROARM USER GUIDE AUGUST 2002 OFARO Technologies Inc 2002 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means without written permission of FARO Technologies Inc FARO TECHNOLOGIES INC MAKES NO WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING THE FARO ARM AND ITS MATERIALS AND MAKES SUCH MATERIALS AVAILABLE SOLELY ON AN AS IS BASIS IN NO EVENT SHALL FARO TECHNOLOGIES INC BE LIABLE TO ANYONE FOR SPECIAL COLLATERAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE FARO ARM OR ITS MATERIALS THE SOLE AND EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES INC REGARDLESS OF THE FORM OF ACTION SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN The information contained in this manual is subject to change without notice and does not represent a commitment on the part of FARO Technologies Inc FaroArm and CAM2 are registered trademarks of FARO Technologies Inc Acrobat is a registered trademark of Adobe Systems Inc FARO Technologies Inc Internal Control File Locations F CONTROL REFERENC 08PRODUC ENGLISH Prdpub45 08m45e00 FaroArm August 2002 pdf F CONTROL RECORDS O5MANUFA PARTSPEC XH17 0257 pdf FaroArm User Guide August 2002 Table of Contents Chapter 1 Introduction to t
24. OR ANY PARTICULAR PURPOSE 5 00 Design Changes 5 01 The FaroArm the Software and the System are subject to changes in design manufacture and programming between the date of order and the actual delivery date FARO reserves the right to implement such changes without the Purchaser s consent however nothing contained herein shall be construed as obligating FARO to include such changes in the FaroArm Software or System provided to the Purchaser 6 00 Non Disclosure 6 01 All Software including without limitation the Operating System Program and any FARO special user programs provided to the Purchaser as part ofthe system either at the time of or subsequent to the delivery of the FaroArm is the intellectual property of FARO The Purchaser shall not reproduce or duplicate disassemble decompile reverse engineer sell transfer or assign in any manner the Software or permit access to or use thereof by any third party The Purchaser shall forthwith execute any further assurances in the form of non disclosure or licensing agreements which may reasonably be required by FARO in connection with the software 7 00 Entire Agreement Governing Law Miscellaneous Guarantee 7 01 These Purchase conditions constitute the entire agreement between FARO and the Purchaser in respect to the Product There are no representations or warranties by FARO express or implied except for those herein contained and these conditions supersede and rep
25. TUP dialogue box The default device is the FaroArm To change the primary input device select the device name and click the START button This establishes communications with the selected device When FaroArm starts the software attempts to initialize communication with the primary input device A startup device cannot be saved in a settings file Choose a Primary Input Device and configure it for measurement Status Versi Portable Coordinate Measurement Machine LOADED 3 7 6 2 ersal Box 2 1 0 16 Devices FaroArm FARO Unive Start stopan HWConfig Help Figure 2 1 Device Setup Dialogue Box Diagnostics gt E Select DEVICES lt DIAGNOSTICS mame from the DEVICES menu The DIAGNOSTIC ANGLES dialogue box displays encoder AR G x angles for each joint of the FaroArm the Wes mewes Z ea FRONT and BACK button operations X Y mer ana mnn Z Machine Coordinates and the Temperature wee aas E ofthe devices internal sensor Press the ESC key or click the CLOSE button to exit the command 41 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 Hardware Configuration Select DEVICES lt HARDWARE CONFIG from the DEVICES menu The communications sound settings and arm controlled mouse settings for the measuring device and FaroArm are modified from the GENERAL HARDWARE SETTINGS dialogue box Click OK to General Hardware Settings RI
26. ase This is available 24 hours a day 7 daysa week Have your FaroArm Serial Number and FARO Customer Order Number available before connecting to the site e Document the problem you are experiencing Be as specific as you can The more information you have the easier the problem will be to solve Use the worksheet in Appendix A as a guide e Ifyou still cannot resolve your problem have your FaroArm Serial Number available before calling You can contact our Technical Support Team directly if you are eligible under the FARO Service Policy see Appendix A Technical Support hours are from 8 00 a m to 5 00 p m Eastern Standard Time EST Monday through Friday You can also fax in your problems or questions 24 hours a day ALL USERS FAX SUPPORT 407 333 8056 E mail support faro com Faxes sent outside regular working hours 8 00 a m to 5 00 p m EST Monday through Friday usually are answered before 12 00 p m EST the next working day Please be sure to use the Customer Service 49 Industrial Fax Form located in Appendix A of this manual Include your return fax and telephone numbers and the name of the certified user CERTIFIED USERS TELEPHONE SUPPORT 800 736 2771 U S 407 333 3182 Technical Support hours are 8 00 a m to 5 00 p m EST Monday through Friday Should our staff be on other calls please leave a voice mail message calls are always returned within 4 hours Please remember to leave a detailed des
27. ays of FARO s receipt of the defective item The customer is responsible for returning the hardware to FARO in the original packing container or custom case FARO will return the hardware via 2 day air service to the Continental U S Outside the Continental U S FARO will return the hardware to the customs broker via 2 day air service Expedited service can be arranged at the customer s expense if the customer s corporate account number is provided Free telephone support for technical problems and applications for all certified users For every FaroArm or training purchased free certification is provided See the Certification Requirementssection Maintanence Warranties can be renewed annually on FARO manufactured hardware products A maintanence warranty cannot be purchased if the original or renewed maintanence warranty has expired 9 All maintanence warranties will be due for renewal in one of the following quarterly months March June September or December The quarterly month after the ship date month will be the month the maintanence warranty expires Example The hardware was shipped on January 10 1996 therefore the renewal will be due by March 31 1997 Maintanence Warranties are transferable to subsequent owners under certain conditions e The FaroArm is currently under maintanence warranty New owner is or becomes a certified user A FARO maintanence warranty transfer form is completed and submitted
28. ce e Software operating system installation e User intentional or unintentional removal of key software property or files D 4 Software Coverage Covered e Periodically FARO Technologies may update its proprietary software Service plan subscribers will be shipped these software updates upon their release Not Covered lt End users are responsible for the procuring and installation of 3rd party authored or S W updates as required to use with FARO authored software products unless FARO Technologies resold these packages to the end user as an authorized reseller Examples of 3rd party authored S W are DOS Windows AutoCAD AutoSurf SurfCAM and others Premium Service Plans The Premium Service Plans additionally provide loaner FaroArms and Computers when service is required All equipment shipping costs are paid for by FARO both ways FARO will make its best effort to ship all loaner FaroArms within 24 hours of the receipt of the purchasers request once the need for a service has been verified by FARO FARO will make its best effort to ship all loaner computers within 72 hours of the receipt of the purchasers request D 5 CAM2 SPC Graph User Guide August 2002 Index Numerics 1 sphere configuration 46 A auxiliary port 7 basic service plans 3 bronze series packing list 9 buttons handle 7 C calibrate tip 43 1 sphere configuration 46 single hole method 44 certification reguirements 4 con
29. cription of your question and your FaroArm Serial Number Do not forget to include your name fax number telephone number and extension so we can reach you promptly 50 Appendix A Software License Agreement This Software License Agreement is part of the Operating Manual for the product and software System which you have purchased from FARO TECHNOLOGIES INC collectively the Licenser By your use of the software you are agreeing to the terms and conditions of this Software License Agreement Throughout this Software License Agreement the term Licensee means the owner of the System 1 The Licensor hereby grants the Licensee the non exclusive right to use the computer software described in this Operating Manual the Software The Licensee shall have no right to sell assign sub license rent or lease the Software to any third party without the Licenser s prior written consent I The Licenser further grants the Licensee the right to make a backup copy of the Software media The Licensee agrees that it will not decompile disassemble reverse engineer copy transfer or otherwise use the Software except as permitted by this Section The Licensee further agrees not to copy any written materials accompanying the Software II The Licensee is licensed to use the Software only in the manner described in the Operating Manual Use ofthe Software in a manner other than that described in the Operating Manual or use of the
30. de August 2002 Controller Serial Box The Controller Serial Box contains highly sophisticated signals and numerical processors that read the raw data and convert this raw data into dimensional coordinates Sterling Bronze Millennium FaroArm The components of the Sterling and Bronze Millennium Series Controller Serial Box are described in the following sections Signal and Numeric Processing Cable Connections Error and Status Indicator Panel Referencing Encoder Signal and Numeric Processing Inside the Controller Box is an EEPROM chip for updating controller software The Controller Box automatically senses worldwide AC input 110 220 VAC 50 60 HZ Cable Connections The null modem serial cable connects the Power Supply Box serial port and the host computer s serial port The six pin round locking cable connects the FaroArm s base on or off labeled 4 and the 3 port on the Power Supply Box Error and Status Indicator Panel The front panel of the Controller Box has nine LEDs one green LED for the power indicator one red LED for error indication and seven red LEDs that are error indicators Volume control is handled through the software See Hardware Configuration on page 42 19 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 m o Figure 1 15 Sterling Controller Front View Referencing Encoder The six transducer numbered LEDs are illuminated when the
31. described in the following sections e Signal and Numeric Processing e Cable Connections Error and Status Indicator Panel e Referencing Encoder Signal and Numeric Processing Inside of the box is an EEPROM chip for updating controller software The Controller Box is connected to a Power Supply Box which automatically senses worldwide AC input 110 220 VAC 50 60 HZ 50W 22 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Cable Connections The null modem serial cable connects the Power Supply Box serial port and the host computer s serial port The six pin round locking cable connects the FaroArm s base on or off labeled 4 and the 3 port on the Power Supply Box Error and Status Indicator Panel The front panel of the Controller Box has nine LEDs one green LED for the power indicator one red LED for error indication and seven red LEDs that are error indicators Power Error 1234567 Figure 1 17 Silver Controller Front View Referencing Encoder The six transducer numbered LEDs are illuminated when the power is turned on to the Controller Box In a systematic manner you must rotate links 1 through 6 until the lights on the front of the Controller Box turn off This takes the incremental encoders through their reference positions NOTE The FaroArm does not operate properly until all seven red LEDs are off Volume Speaker Figure 1 18 Silver Controller Rear View
32. e level Click the TEST button to test the volume of the FaroArm s internal speaker 42 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 Probes L Select DEVICES lt PROBES from EE wr the DEVICES menu In the PROBES E I dialogue bok you can select the current a a probe probe diameter and calibrate the probe The Auxiliary Aux switch activates the options port so you can use contact and touch trigger probes Ball Probe C Custom 2 1 BALL Enter Length Current Probe Dimensions En 0 4148 Y 2 1099 2 45 6892 0 0019 Diameter Accessories jan pan I Aux Switch ENTER LENGTH is only used for sheath type probes that slide over the 4 ball probe See Enter Tip Length on page 47 The length is the distance between the end of the probe and the center of the 34 ball over which it is mounted This length is stamped on sheath type probes fabricated by FARO It is not necessary to enter the tip length for any ball or point tip probe NOTE You must select Custom 1 as the selected probe for this function to work Calibrate Tip When changing the style or dimension of the probe at the end of the FaroArm it must be calibrated for the FaroArm to measure and function accurately The probe is calibrated through an optimization procedure that requires you to digitize points Once selected the new probe is assumed to be used in all subsequent measurements until a di
33. eplacement Product FARO will incur the expense of the needed part and all return shipping charges to the Purchaser FARO may authorize the manufacturer of a component of the Product to perform the service b IF SYSTEM IS UNDER PREMIUM SERVICE PLAN When practical and subject to availability FARO will make available to the Purchaser substitute component parts or FaroArm s Temporary Replacements while corresponding parts of the Purchaser s system or FaroArm are undergoing repair at FARO s factory Shipping charges for these Temporary Replacement parts or FaroArm s will be the responsibility of FARO c IF SYSTEM IS NOT UNDER MAINTANENCE WARRANTY The Purchaser is responsible for the cost of the replacement part or software and all shipping charges All charges shall be estimated and prepaid prior to commencement of repairs 4 08 Nothing herein contained shall be construed as obligating FARO to make service parts or repairs for any product available after the expiration of the Maintanence Warranty Period 4 09 Limitation of Liability FARO shall not be responsible under any circumstances for special incidental or consequential damages including but not limited to injury to or death of any operator or other person damage or loss B 5 resulting from inability to use the System increased operating costs loss of production loss of anticipated profits damage to property or other special incidental or conseque
34. ervice Industrial Fax Form From User Name Certified Yes No Certification Number FaroArm Serial Number Serial number is located on the FaroArm or your certified user card Return Fax Number Return Voice Number Problem Where amp when does it occur What have you done to fix the problem FAX to 407 333 8056 no Transfer of Maintanence Warranty Service Plan Agreement SELLER S CORPORATE OR INDIVIDUAL NAME AS APPLICABLE hereby waives all rights under the warranty service policy for FaroArm Serial Number CAM2 Port Lock Number purchased originally on DATE BUYER S CORPORATE OR INDIVIDUAL NAME AS APPLICABLE hereby assumes all rights and obligations of the Hardware and or Software Warranty Service Policy from Date of Transfer This transfer is only valid under the following conditions 1 The FaroArm is currently under maintanence warranty 2 New owner is or becomes a certified user 3 This maintanence warranty transfer form is completed and submitted to Customer Service AGREED PRINT SELLER S CORPORATE OR PRINT SELLER S CORPORATE OR INDIVIDUAL NAME AS APPLICABLE INDIVIDUAL NAME AS APPLICABLE BYx BYx PRINT NAME OF SIGNATORY PRINT NAME OF SIGNATORY FARO Technologies Inc Approved by x PRINT NAME OF SIGNATORY C 9 Appendix D Industrial Service Policy This Service Plan hereafter the Plan is part of the Operating Manual f
35. fferent probe is selected and calibrated The two methods of calibration are the Single Hole and the 1 Ball 43 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 Single Hole Method The 4 ball probe calibration is performed using a single 0 200 hole The hole does not have to be exactly 0 200 but must be smaller than the probe s diameter with a smooth seat 1 Digitize 10 points in the hole Orientate the handle of the FaroArm in Position 1 2 Digitize 10 more points in the hole Orientate the handle of the FaroArm in Position 2 NOTE The rotation to Position 1 and Position 2 on 2 1 3 and 7 Axis Configurations is similar to the Calibration Positions figure E E o o EE i AR Position 1 Position 2 Figure 2 2 Calibration Positions x T N A A 5 OA fey Ay NV ANOS 0 200 Hole Figure 2 3 Single Hole Calibration 44 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 The calibration points are then calculated and Teen the 2 Sigma results are displayed The E ee calibration error of the FaroArm should be A below the stated single point accuracy of 2 Sigma The XYZ coordinates for the probe Ball Probe C Custom 2 1 BALL Enter Length Current Probe Dimensions T T 0 1148 2 099 Z 5 6892 0 0019 location are then displayed Diameter Accessories ER
36. figuration hardware 42 controller serial box bronze FaroArm 21 gold FaroArm 20 silver FaroArm 22 sterling bronze millennium FaroArm 19 custom probe calibration 6 D device diagnostics 41 hardware configuration 42 menu 41 probes 43 setup 41 temperature 48 toolbar 41 diagnostics 41 DSP beep codes 32 E electrostatic discharge 29 bronze 29 gold silver and sterling 29 enter tip length 47 error codes 35 eulerian angles 39 F FARO hardware not under maintanence warranty 2 under maintanence warranty 1 FARO hardware not under maintanence warranty 2 FARO hardware under maintanence warranty 1 FARO software not under maintanence warranty 4 under maintanence warranty 3 FARO software not under maintanence warranty 4 FARO software under maintanence warranty 3 Index CAM2 SPC Graph User Guide August 2002 FaroArm controller serial box 19 custom probe calibration 6 handle buttons 7 introduction 1 IP rating 28 loss of a degree of freedom 27 maintenance 28 packing contents 8 precautions 7 preventive maintenance 28 probes 2 FaroArm packing contents bronze 9 gold 8 optional accessories 9 silver 8 sterling bronze millennium 8 FaroArm probes installing 3 renishaw probes 3 G general information 2 gold series packing list 8 H handle buttons 7 hardware training 4 hardware configuration 42 hardware coverage 4 hardware setup 13 controller serial box 19 host computer 24 mountin
37. g purchased by the Purchaser pursuant to the Order 2 05 System means a combination of the FaroArm the Software the Computer and optional parts associated with the FaroArm 2 06 Hardware means the FaroArm and all of the associated optional parts and the Computer if provided by FARO 2 07 Software means all computer programs authored by FARO which are used in conjunction with the FARO provided Hardware The following is a layman s definition of the coverage D 2 Standard Service Plans All shipping times below are to destinations within the Continental United States Outside the Continental U S FARO will ship equipment directly to the customs broker Basic Service Plans are contracted at time of purchase or at any time while a unit is covered by a FARO hardware and FARO software service plan as described in more detail later The Basic Service Plan covers all ofthe major components ofthe Turnkey System sold by FARO This typically covers the FaroArm controller box the FARO provided computer and FARO authored software Shipping costs including insurance from the Purchaser to FARO are the responsibility of the Purchaser FARO will be responsible for all return shipping costs including insurance All reasonable efforts will be made to keep the service repair time within seven working days The equipment will be returned via 2 Day air service therefore total service repair time will vary due to retu
38. g stiffness test 17 mounting the base 14 temperature considerations 24 host computer 24 industrial service policy 1 installing probes 3 introduction FaroArm 1 L LED error patterns 33 maintanence warranty FARO hardware 1 2 FARO software 3 4 menus devices 41 mounting stiffness test 17 mounting the base 14 bronze FaroArm 17 gold FaroArm 14 silver FaroArm 15 sterling bronze millennium FaroArm 15 O Operational errors 31 DSP beep codes 32 error codes 35 Index 2 LED error patterns 33 optional accessories 9 p packing gold FaroArm 9 sterling bronze millennium FaroArm 12 packing the FaroArm 9 power to the FaroArm 30 premium service plans 5 probes device 43 FaroArm 2 renishaw 3 purchase conditions 1 R renishaw probes 3 TP 2 4 TP 20 4 TPES 6 S service policy 1 setup device 41 setup hardware 13 single hole calibration 44 software training 4 software coverage 5 software license agreement 1 software training 4 standard service plans 3 CAM2 SPC Graph User Guide August 2002 T technical support 49 temperature considerations 24 display 48 toolbars devices 41 TP 2 probe 4 TP 20 probe kit 4 TPES probe 6 training certification reguirements 4 hardware and software 4 transfer of maintanence warranty service plan agreement 9 troubleshooting 37 W warranty See also maintanence Warranty Index 3 FARO 125 Technology Park Lake Mary FL 32746 800 736 2771 w
39. he FaroArm General Information 2 FaroAm PROD OS snc 2 aliast alistades 2 Installing Probes m imiiieieeteeeeeeneeeneneoeneenneenenneeene 3 Renishaw Probe Installation and Operation 3 TP 2 T nia ios is 4 TP 20 Probe Kit ss aga aa agan pa a ni aana lan 4 TPES Probes sisa ana ani saa ENG naak as a Nga GENENG KANGA aeda aana 6 Custom Probe Calibration terereeeen 6 FaroArm Handle Buttons esse eee 7 Auxiliary Port 7th Variable Options Port 7 Precautions sissien ee NG eens 7 The FaroArm Packing Contents 8 Gold Series Packing List 660oses0enonenesoneoanano naen eaoan conos 8 Sterling Bronze Millennium Series Packing List 8 Silver Series Packing LIS sse eee 8 Bronze Series Packing LUIS sss 9 Optional Accessories osiin non cono cnn a 9 Packing the FaroArm eee eee eee eee eee eee Hu 9 Gold Faro ATM 5555555556 2 220 9 Sterling Bronze Millennium Faro Arm 12 Hardware Setup 13 Mounting the Base cimil tends inside 14 Gold FALOATIN a a Na Da Naga a DG AA Da AKA gaga cas 14 Sterling Bronze Millennium FaroArm sasenerananen 15 Silver Faro AFI essen aaa na adus kihab raele 15 BrongeFaroAT mess sisa sana a aaa baa aye E 17 Mounting Stiffness Tests 17 Controller Serial BOX sese 19 Sterling Bronze Millennium FaroAnm sese eee ee eee 19 Gold FarOA acidosis TAG NG Kn gra NG aa aa 20
40. he base must not exceed 0 001 inches at this applied lateral load e Angular deflection lt lt 20 micro inches inch 16 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 e Lateral deflection lt lt 0 001 FaroArm DIAL INDICATOR gg U Figure 1 14 Mounting the Gold and Silver FaroArms The Silver FaroArm fastens to any flat and rigid surface through the surface mount plate 1 First attach the surface mount plate to any stable surface with four bolts 2 Mount the Arm to the baseplate with Arm attached The baseplate can rotate 360 but must be mounted securely before operation 3 Tighten all mounting bolts to 100 inch pounds Bronze FaroArm The portable table clamp fastens to any stable surface in the same manner as a C clamp It can also be permanently mounted to any stable surface The 3 5 threaded ring can be removed from the table mount and attached to an alternative clamp or a permanent location Most surveying or other portable instrument stands have adapters for the 3 5 thread Mounting Stiffness Test The FaroArm is portable and can be mounted in a variety of environments The FaroArm is counterbalanced and it is the nature of counterbalancing that reaction forces may exist in the mounting due to the applied forces generated by the counterbalancing mechanism The reaction forces will result in deformations in the mounting which degrade the performance of the FaroArm if the
41. he probe is properly seated WARNING Only hand tighten the probe after you have installed it Do not over tighten the probe Renishaw Probe Installation and Operation The Renishaw Probe installation and operation is optional Renishaw probes collect points by touching a stylus to the part The probe installation requires special hardware FARO probe adapter If the Renishaw Probe is purchased with the FaroArm the adapter is installed at FARO s factory FARO distributes three types of Renishaw probes the TP 2 TP 20 and TPES probe To attach a Renishaw probe to the FaroArm see the TP 2 Probe TP 20 Probe Kit or the TPES Probe sections Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 TP 2 Probe To install the TP 2 Probe 1 Screw the FARO adapter into the end of the FaroArm 2 The second component is the Manual Probe Head PH6 Screw the Manual Probe Head into the FARO adapter 3 Next screw the TP 2 probe into the FARO s Probe Head adapter with the C Spanner S9 wrench 4 Then screw the Ruby Ball Stylus into the TP 2 probe with the Stylus Tool S7 Do not under or over tighten any of the components 5 Finally connect the black cable to the FaroArm options port Measuring Software The measuring software must be configured for the probe In CAM2 Measure use the PROBES and switch the auxiliary port to the ON position by placing a check mark in the Aux Switch check box See Probes o
42. ies Manual is also available on FARO s Web site at www faro com To purchase optional accessories and include them with your FaroArm order contact FARO s Customer Service 800 736 2771 North America 407 333 3182 Worldwide or FAX 407 333 8056 Packing the FaroArm The 7 axis Gold FaroArm and Sterling Bronze Millennium FaroArm should be packed very carefully to prevent shipping damage Gold FaroArm Pack the Power Module Probe Case and Surface Mount Plate as Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 shown Figure 1 3 Gold Series Case 1 Rotate Tube 1 180 in the direction of the arrow about Axis 2 2 Then rotate Transfer Case A 180 in the direction shown below 10 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 3 Grab the FaroArm with both hands Axis 2 a 1 Front DSP Box Figure 1 4 Tube Position Figure 1 5 Hand Position 4 Insert the FaroArm into the case Right Arm Hold Figure 1 6 Gold FaroArm in Case 11 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Sterling Bronze Millennium FaroArm Pack the Power Module Probe Case and Surface Mount Plate as shown Figure 1 7 Sterling Series Case 1 Rotate Tube 1 180 in the direction of the arrow about Axis 1 2 Rotate Transfer Case A 180 in the direction of the arrow about 12 Chapter 1 Introduction to the FaroArm FaroArm User G
43. ified the screw in thread pattern to the 6M x 1 Metric thread pattern If you are using the Metric Renishaw Adapter use the 12 mm wrench to tighten the PH 6 and Probe Adapter to the FaroArm The 12 mm wrench is also used for the Imperial to Metric Probe Adapter Probe Modules for the TP 20 Probe Probe modules are available in three trigger force ratings e Standard Force Probe Module Black cap e Medium Force Probe Module Gray cap Extended Force Probe Module Brown cap Reter to the Renishaw TP 20 Installation and User s Manual for the TP 20 Probe assembly instructions Measuring Software The measuring software must be configured for the probe In CAM2 Measure use the PROBES and switch the auxiliary port to the ON position by placing a check mark in the Aux Switch check box See Probes on page 43 e Calibrate the probe using the 1 sphere after installation See 1 Sphere Configuration on page 46 Some software packages have other probe options that must also be controlled The Renishaw Probe is very sensitive and should be adjusted with an allen wrench inserted into the end of the probe See the Renishaw User s Manual Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 The probe digitizes a point when it is bumped It digitizes multiple points when bounced off an object Watch the red LED light on the probe and listen to the sounds of the Controller Box to ensure that only one point
44. is equal to the difference between the new custom probe and the length of the standard 1 4 ball probe First measure the 1 4 ball probe length base to center of ball and then measure the length of the custom probe 47 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 The length you want to enter is 1 4 Probe Length Custom Length New Custom Length B Figure 2 5 Custom Probe Length Temperature Select DEVICES lt TEMPERATURE from the Temperature x DEVICES menu This command displays the current vo temperature ofthe FaroArm and the elapsed time ofthe we temperature sampling Device length corrections are made wen constantly Because different components heat up or cool down at different rates the device must be at a steady state ES Celsius for five minutes before temperature within 4 measuring with the device 48 Chapter 2 CAM2 Measure Devices Menu Technical Support FARO Technologies Inc is committed to providing the best technical support to our customers Our Service Policy is detailed in the Industrial Products Service Policy ofthis manual If you have any problem using one of our products please follow these steps before contacting our Technical Support Team e Be sure to read the relevant sections of the documentation Many times the answer is right there e Visit the FARO Customer Service area on the Web at www faro com to search our technical support datab
45. king Contents The following components and accessories are standard items shipped with every unit Gold Series Packing List e Shipping Case FaroArm Accessories Manual FaroArm e Power Supply Three Probes Serial null modem cable FaroArm Cable connectors 3 and 4 Surface Mount Plate Sterling Bronze Millennium Series Packing List e Shipping Case FaroArm Accessories Manual FaroArm e 12v Power Supply Three Probes e Serial null modem cable FaroArm Cable connectors 3 and 4 e Clamping Ring and Spanner Wrench Silver Series Packing List e Shipping Case FaroArm Accessories Manual FaroArm e Power Supply e One Factory Ball Probe Three Probes Serial null modem cable e FaroArm Cable connectors 3 and 4 Surface Mount Plate Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Bronze Series Packing List e Shipping Case e FaroArm Accessories Manual e FaroArm e 12v Power Supply e One Factory Ball Probe e Three Probes 25 9 pin Serial Line 9 to 25 pin Serial Line Adapter e Table Mount NOTE If a computer was ordered with your FaroArm the Operator s Manual is shipped in the computer equipment box Optional Accessories The Accessories Manual that comes with your FaroArm has all of the optional accessories that you can order from FARO s factory Installation and detailed operational instructions are included The Accessor
46. lace any prior agreements between FARO and the Purchaser 7 02 No representative of FARO has any authority to modify alter delete or add to any of the terms or conditions hereof Any such modifications shall be absolutely void unless made by instrument in writing properly executed by an actual authorized employee or agent of FARO 7 03 The terms and conditions hereof shall be binding upon FARO and the Purchaser and shall be construed in accordance with the laws of the State of Florida United States of America 7 04 FARO shall be entitled to recover all of its reasonable fees and costs including but not limited to its reasonable attorneys fees incurred by FARO in connection with any dispute or litigation arising thereunder or in connection herewith including appeals and bankruptcy or creditor reorganization proceeds 7 05 These conditions shall not be construed more strictly against one party than another as a result of one party having drafted said instrument 8 00 Definitions 8 01 FARO means FARO Technologies Inc 8 02 Purchaser means the party buying the Product and who is B 8 legally obligated hereunder 8 03 Software means all computer programs disk drive directory organization and content including the diskettes containing such computer programs and disk drive directory organization and content sold pursuant to the Order 8 04 Product means the FaroArm the Software operating manuals a
47. le which attaches to the port in the back of the Computer FaroArm Probes Four probes are supplied with the FaroArm Each ball probe is stamped with ig L E the diameter of the ball 25 6 mm 125 3 mm etc The FaroArm s point of measurement on any ball probe is the center ofthe ball Third party feature measurement or quality control software compensates for the Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 radius of the ball probe Point probes are only recommended when the software will not compensate for the radius of the ball probe The point probe has an impact on measurement accuracy The error depends on the e width of the point on the probe e position and placement of the point on the object FaroArm probes are manufactured with a common thread size This thread size may vary with the location of your company and the age of the FaroArm There are two thread sizes 375 24 UNF Imperial Units Older FaroArm 6M x 1 Metric Units Newer FaroArm FARO has a thread adapter so that older probes can be used with newer FaroArms Contact FARO s Customer Service 800 736 2771 North America 407 333 3182 Worldwide or FAX 407 333 8056 for more details Installing Probes The probe attaches to the 6M x 1 threaded handle at the end of the FaroArm Use the 12 mm open ended wrench you received with your FaroArm to install the probe Special care should be taken to ensure t
48. llowing provisions A This Agreement shall be construed pursuant to and governed by the substantive laws of the State of Florida and any provision of Florida law shall not apply if the law of a state or jurisdiction other than Florida would otherwise apply B If any provision of this Agreement is determined by a court of competent jurisdiction to be void and non enforceable such determination shall not affect any other provision of this Agreement and the remaining provisions of this Agreement shall remain in full force and effect Ifany provision or term of this Agreement is susceptible to two or more constructions or interpretations one or more of which would render the provision or term void or non enforceable the parties agree that a construction or interpretation which renders the term of provision valid shall be favored A 2 C This Agreement constitutes the entire Agreement and supersedes all prior agreements and understandings oral and written among the parties to this Agreement with respect to the subject matter hereof VIII Ifa party engages the services of an attorney or any other third party or in any way initiates legal action to enforce its rights under this Agreement the prevailing party shall be entitled to recover all reasonable costs and expenses including reasonable attorney s fees before trial and in appellate proceedings Appendix B Purchase Conditions All Purchase Orders hereafter the Order
49. m fastens to any flat and rigid surface through the surface mounting plate 1 First attach the surface mounting plate to any stable surface with four bolts 2 Mount the Arm to the baseplate with Arm attached The baseplate can rotate 360 but must be mounted securely before 14 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 operation 3 Tighten all mounting bolts to 100 inch pounds Sterling Bronze Millennium FaroArm To fasten the Sterling and Bronze Millennium FaroArm 1 Attach the 3 5 threaded ring and surface mount plate to any stable location 2 Place the FaroArm on top of the 3 5 threaded ring 3 Screw the threaded collar clamp onto the base of the Arm and the 3 5 threaded ring 4 Use the spanner wrench to tighten the threaded collar clamp Figure 1 13 Mounting the Sterling FaroArm Silver FaroArm The counterbalance by the tension spring generates torque at the base of the FaroArm So to achieve optimum machine accuracy the mounting must meet certain requirements e Use FARO supplied mounts The torque for all mounting bolts 15 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 is 100 inch pounds e Test the stability of the mount with a dial indicator to check for possible angular or lateral deflection after mounting the Arm An angular deflection of the base must not exceed 20 micro inches inch at this applied torque The lateral deflection of t
50. n page 43 e Calibrate the probe using the 1 sphere after installation See 1 Sphere Configuration on page 46 TP 20 Probe Kit The TP 20 Probe kit consists of a Renishaw S1 C Spanner wrench a Renishaw S9 double ended C Spanner wrench two Renishaw S7 stylus tools a Renishaw CK200 cleaning kit a magnetized TP 20 probe body and three separate magnetized TP 20 probe modules which connect to the TP 20 probe body On the probe body and probe module there is a triangle half moon and a square marker that must be matched for the probe to work properly The TP 20 probe has a standard M8 x 1 25 screw connector designed to fit in a PH6 head shank assembly FARO modifies the integral probe cable to a six pin mini din connector with a few resistors added FARO also removes the shank and connects the PH6 assembly to the Arm via a machined metal adapter Renishaw Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Probe Adapter To tighten the probe adapter and the PH 6 to the FaroArm use the spanner wrenches provided with the Renishaw TP 20 kit NOTE Some older models of the Renishaw Probe Adapter attach to the FaroArm using a standard open ended Imperial or Metric wrench If you are using an Imperial Renishaw Adapter made prior to February 1998 and you are not using the Imperial to Metric adapter use an Imperial 1 2 in wrench to tighten the PH 6 and Probe Adapter to the FaroArm In February 1998 FARO mod
51. nd any other product or merchandise sold pursuant to the Order If the Purchaser is buying only a FaroArm or the Software Product will mean the product being purchased by the Purchaser pursuant to the Order 8 05 System means a combination of the FaroArm the Software the Computer and optional parts associated with the FaroArm 8 06 Certified user means any person who has completed and passed the a written exam issued by FARO The exam is available upon request 8 07 Purchase Order means the original document issued from the Purchaser to FARO listing all parts and or services to be purchased and the agreed purchase price 8 08 Maintanence Warranty Transfer Form means a document to be completed for the transfer of the FARO Maintanence Warranty This document is available from FARO upon request B 9 Appendix C Industrial Products Service Policy A one year maintanence warranty comes with the purchase of new FARO manufactured hardware products Supplemental service plans are also available at additional cost See the Industrial Service Policy Appendix D for further details FARO Hardware under Maintanence Warranty The following is a summary of what services can be obtained under the Standard maintanence warranty 1 Factory repairs on FARO manufactured hardware product defects see attached Customer Service Fax Form for troubleshooting Factory repairs are usually completed within 7 working d
52. nd risks in any way connected with the storage transportation and installation of the Product shall be borne entirely by the Purchaser If any disagreement arises as to whether or not damage to the Product was in fact caused in storage transit or on installation the opinion of FARO s technical advisors acting reasonably shall be conclusive 3 00 Installation and Operator Training 3 01 The Purchaser shall be responsible for installation of the Product including without limitation the preparation of its premises the uncrating of the Product and setting up of the Product for operation Purchaser may elect to order contract services from FARO to perform this service should they elect to do so 4 00 Warranties and Limitation of Liability 4 01 FARO warrants that subject to Section 4 06 the Product shall be free from defects in workmanship or material affecting the fitness of the Product for its usual purpose under normal conditions of use service and maintenance A complete statement of FARO s maintanence warranty service is set forth in Appendix A 4 02 FARO warrants that the Software shall operate according to specifications and the System shall operate and perform in the manner contemplated in connection with the usual purpose for which it is designed 4 03 The maintanence warranties set out in paragraphs 4 01 and 4 02 above together called the Maintanence Warranties shall expire at the end of the twelve 12 month pe
53. ning FAROS training program is designed to instruct trainees in the operation of FARO s hardware and software which the customer has purchased The training classes are set up for each trainee to obtain valuable hands on application exposure This will help the trainees in their everyday use of the hardware and software FARO also feels that once the trainee completes the training finding solutions to problems or applying applications will be simpler Details are as follows 1 The training class will prepare attendees to successfully attain an operators certification see Certification Requirements section for more details 2 The fee schedules for advanced additional training courses can be obtained from Customer Service or the Industrial Training Department Certification Requirements The FaroArm operator s inherent ability to understand 3D concepts may be in their background training However the precision with which the operator performs 3D measurements with the FaroArm is critical in establishing the accuracy and repeatability of the results of subsequent measurements C 4 In order to establish the proficiency of FaroArm operators FARO has instituted an Operator Certification program where each operator s knowledge and understanding of the FaroArm is evaluated The successful operator is awarded a certificate which identifies him her as an accredited FaroArm operator The requirements are as follows 1 Attend a FARO c
54. not find a connected Arm If the FaroArm connects using the CAM2 Caliper 3D program the problem is in the configuration of FaroArm Ifthe FaroArm does not connect with the CAM2 Caliper 3D program the problem is in the cabling or the host computer s communication port Single point certification shows excessive error Must use 14 probe e Recalibrate tip During test watch the probe to ensure flush seating 37 Chapter 1 Introduction to the FaroArm Error indicator and flashing LED s e Refere to the LED error codes in your FaroArm User Manual Error message on host computer e Reter to the LED error codes in your FaroArm User Manual Move Device Position out of tolerance Make sure that the distance between the points or target spheres on the move device position target are at least 11 apart Probe calibration fails Do probe calibration again checking that all 27 points were taken Make sure that probe tip is in contact with 1 ball e Be sure to exercise full sweep of arm and 1 ball during calibration Switches front amp back will not respond e Check LED s on controller e Has arm traveled through all reference points Turn auxiliary port OFF Too Fast e Missed one point slow scanning movement down Unable to establish coordinate system e Make sure that distance between the origin X axis and XY plane points are at least 11 apart from each other Way too Fast e Missed four poi
55. ntial damages of any nature arising from any cause whatsoever whether based in contract tort including negligence or any other theory of law FARO s only liability hereunder arising from any cause whatsoever whether based in contract tort including negligence or any other theory of law consists of the obligation to repair or replace defective components in the System or FaroArm subject to the limitations set out above in this section This disclaimer of liability for consequential damage extends to any such special incidental or consequential damages which may be suffered by third parties either caused directly or indirectly resulting from test results or data produced by the system or any component thereof and the Purchaser agrees to indemnify and save FARO harmless from any such claims made by third parties 4 10 The foregoing shall be FARO s sole and exclusive liability and the Purchaser s sole and exclusive remedy with respect to the system THE SOLE RESPONSIBILITY OF FARO UNDER THE WARRANTIES IS STATED HEREIN AND FARO SHALL NOT BE LIABLE FOR CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHETHER THE CLAIM IS FOR BREACH OF WARRANTY NEGLIGENCE OR OTHERWISE OTHER THAN THE EXPRESS WARRANTIES HEREIN STATED FARO DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS 4 11 FARO does not authorize any person whether natural or corporate to assume for FARO any liability in connection with or
56. nts Stream will be canceled Stream rate is too dense reset stream resolution FaroArm User Guide August 2002 Eulerian Angles Eulerian Angles define an orthogonal coordinate system that results from three successive rotations from a fixed coordinate system The three successive rotations are A is a rotation about the Z axis giving X Y Z A B is a rotation about the X axis giving X Y Z B C is a rotation about the Z axis giving X Y Z C Y X Note All Rotations are Counter Clockwise x Z Part Coordinate System Probe Coordinate System Rotate B about X Axis to yield X Y Z 8 Rotate C about Z Axis to yield X Y Z Figure 1 22 Eulerian Angles Direction cosines I J and K can be computed from two of three Eulerian angles The direction of these vectors are in to the part or out of the FaroArm probe I sin B sin A J sin B cos A K cosB 39 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 40 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Chapter 2 CAM2 Measure Devices Menu The DEVICES menu contains all the commands Aa YO used to configure a measuring device These commands are also available on the Devices toolbar and the Device Position toolbar Device Setup Select DEVICES lt DEVICE SETUP from the DEVICES menu Choose a primary input measuring device from the DEVICE SE
57. of any product 2 00 Delivery and Transportation 2 01 Delivery dates are estimates and not guarantees and are based upon conditions at the time such estimate is given 2 02 FARO shall not be liable for any loss or damage whether direct indirect or consequential resulting from late delivery of the Product The Purchaser s sole remedy if the Product is not delivered within 90 days of the estimated delivery date shall be to cancel the Order and to recover from FARO without interest or penalty the amount of the down payment or deposit and any other part of the purchase price which has been paid by the Purchaser Notwithstanding the foregoing such right of cancellation shall not extend to situations where late delivery is occasioned by causes beyond FARO s control including without limitation compliance with any rules regulations orders or instructions of any federal state county municipal or other government or any department or agency thereof force majuere acts or omissions of the Purchaser acts of civil or military authorities embargoes war or B 2 insurrection labor interruption through strike or walkout transportation delays and other inability resulting from causes beyond FARO s control to obtain necessary labor manufacturing facilities or materials from its usual sources Any delays resulting from such causes shall extend estimated delivery dates by the length of such delay 2 03 Responsibility for all costs a
58. oms broker Expedited service can be arranged at the customer s expense ifthe customer s corporate account number is provided FARO Software under Maintanence Warranty A one year maintanence warranty comes with the purchase of all new FARO developed software The maintanence warranty includes 1 Free telephone and fax support for all certified users see certification section Free updates and new releases of FARO developed software e Maintanence Warranties can be renewed annually for FARO developed software All maintanence warranties will be due for renewal in one ofthe following quarterly months March June September or December The quarterly month after the purchase month will be the month the maintanence warranty expires Example The software purchase was made in January 10 1996 the renewal will be due by on March 31 1996 C 3 FARO Software NOT under Maintanence Warranty Once the maintanence warranty has lapsed on FARO software the following applies 1 Telephone support will cost 2 00 per minute 2 Questions may be faxed to FARO s Customer Service department at no charge Please use the Fax Form attached 3 Once out of maintanence warranty the customer may elect to purchase the current software upgrade at 50 of the current list price Maintanence warranty renewals for subsequent years will be available at the current published maintanence warranty renewal rate Hardware 8 Software Trai
59. onducted basic training course either at a FARO Facility or on site at your facility 2 Certification will be awarded once the class has been completed and then the certified user will be registered for hardware and software support To certify an operator call FARO Technologies Inc Training Department 800 736 0234 North America 407 333 9911 Worldwide for updated information FaroArm Repair Fee Schedule Out of Maintanence Warranty Owners Only System Testing and Evaluation Fee A fee 1s charged for any system testing and evaluation This includes system diagnosis calibration and or recertification and applies to all FaroArm s However this fee does not include disassembly repair costs if required An estimated cost for disassembly repair will be given to the customer prior to the repair The disassembly repair charges must be paid in full prior to the actual disassembly repair However if no repairs are needed the fee will be applied to the cost of system testing and evaluation All evaluations contain a recertification Re certification will be performed on an as needed basis 1 500 00 Repair Times Calibration and or Recertification Only Can take up to 14 days to complete Disassembly and Repair Can take up to 60 days to complete This time is dependent on the supply of purchased components Includes Calibration and Recertification C 5 RO 125 Technology Park Lake Mary FL 32746 Customer S
60. or example Type 0 005 for the tolerance setting bold text Anything you must enter exactly as it appears on your keyboard For example to type a install you would see text in bold type exactly as it should be entered SMALL CAPS text Indicates dialogue box icon names and window names Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 You may also see a few new words It is important that you understand the meaning of these words before proceeding digitize To record the XYZ coordinates of a point or location in 3D space The word digitize is the same as the term measure when referring to points choose or select Means that you are initiating an action For example Select FILE lt GRAPHICAL REPORTS lt EXPORT DATA left click right click Press and release the LEFT MOUSE button click or press Also used when referring to the FaroArm buttons For example After selecting a file from the OPEN FILE dialogue box click OK to open the file or Press ESC at anytime to cancel a command drag Press and hold the LEFT MOUSE button down and move the mouse Release the mouse button to finish This word is often used when changing the size of a window or toolbar General Information The FaroArm is a multiple axis articulated arm with a spherical working volume Each joint has a rotary transducer The signals from these transducers are processed and sent through the Serial communications cab
61. or the product and software purchased from FARO TECHNOLOGIES INC hereafter FARO The Plan and all of the optional additions are subject to the conditions in Appendices A B amp C and are subject to change This appendix refers to FARO s service plans as written in the sales advertising literature and is meant to provide additional details that the literature does not permit 1 00 The purchase of the Plan shall occur with the purchase of the FARO products 1 01 The plan shall apply to systems exclusively created or authored by FARO 1 02 The plan shall be inclusive to the entire system and can not be extended or transferred through the sale of any part ofthe system to a third party unless the entire system has been sold or transferred 1 03 The plan shall consist of two areas of coverage a Hardware The FaroArm and all ofthe associated optional parts and the Computer if provided by FARO b Software All computer programs authored by FARO which are used in conjunction with the FARO provided Hardware 1 04 The plan shall not cover Hardware or Software which has been subjected to misuse or intentional damage FARO reserves the right to determine the condition of all returned Hardware and or Software 1 05 FARO shall determine the service method and contractor to service repair all hardware which is not directly manufactured by FARO All outside contractor terms and conditions are available from FARO and are incorp
62. orated herein by reference 1 06 FARO shall not be responsible for any non FARO authored software which inhibits the operation of the system Furthermore the plan will not cover the re installation of any software D 1 1 07 The Hardware and Software are subject to changes in design manufacture and programming All updates are as follows a Hardware The FaroArm and all ofthe associated optional parts and the Computer are not subject to updates b Software All computer programs authored by FARO which are used in conjunction with the FARO provided Hardware will be updated if the Plan is current c 3rd Party Software All computer programs non authored by FARO will not be updated under the Plan The purchaser is responsible for the acquisition of all 3rd party software updates and warranty service or claims 2 00 Definitions 2 01 FARO means FARO Technologies Inc 2 02 Purchaser means the party buying the Product and who is legally obligated hereunder 2 03 Software means all computer programs disk drive directory organization and content including the diskettes containing such computer programs and disk drive directory organization and content sold pursuant to the Order 2 04 Product means the FaroArm the Software operating manuals and any other product or merchandise sold pursuant to the Order If the Purchaser is buying only a FaroArm or the Software Product will mean the product bein
63. ossible positions of a FaroArm where a degree of freedom has been lost Figure 1 19 Loss of a Degree of Freedom 27 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Preventive Maintenance It is recommended that you check your FaroArm at least once a month This enables you to spot trouble before it starts and helps provide you with an efficient measuring system FaroArm IP Rating The IP waterproofing rating for the FaroArm is DIN40 050 IP53 Maintenance of the FaroArm The FaroArm is a precision instrument that contains many sensitive components and it should be handled with care Here are some procedures you should take to prevent problems from developing with your system e Place a dust cover over the FaroArm and the Controller Box when it is not in use e Clean with dry dust cloth For heavy dirt buildups use a very small amount of solvent and gently clean the Arm Be very careful not to bend the Arm while cleaning Safety Solvent 13 by Hermon Manufacturing Inc or something similar is recommended e Check the cables for damage to outside insulation connectors and pins Do not lubricate the FaroArm The FaroArm is calibrated at FARO s factory So it should only need to be recalibrated after the unit has been subjected to a shock that removes metal or causes bending of the FaroArm Follow the procedures below to verify the accuracy of the FaroArm e Calibrate a 1 4 or 6 mm
64. own the power so a new set of data should be collected ESD Gold Silver and Sterling Series These units do not always respond to ESD depending on the polarity 29 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 and intensity ofthe electrostatic discharge Although these units cannot be physically damaged by ESD extra care and proper ESD procedures still must be observed and followed If an error occurs because of ESD check the Error Message displayed on the screen and follow the steps below to resume normal operation Ifthe message displayed is Transducer out of Calibration 1 Press any key on the keyboard and the unit should be back to its normal operation NOTE If you experience anything out of normal operation reboot the unit by unplugging the 20 ft cable from the power supply module Wait for at least five seconds before powering the unit This should restore communication with the host PC FaroArm Power Supply All servicing should be referred to qualified service personnel Rated Voltage 110 230V 50 60 Hz Voltage Tolerance 10 or 10 Rated Input 0 5A 0 263 A Sec Voltage 12 VDC Sec Current 2 08A Max Pollution Category 2 Installation Category II A CAUTION AN INDOOR USE ONLY Supplying Power to the FaroArm Place the FaroArm in an area with a properly grounded outlet receptacle The input power plug is the disconnect device to remove 30 Chapter
65. riod commencing on the first day of the first quarter after the date of shipment from the FARO factory the Maintanence Warranty Period B 3 4 04 Subject to the limitations contained in Section 4 06 the Warranties shall apply to any defects found by the Purchaser in the operation ofthe FaroArm or the Software and reported to FARO within the Maintanence Warranty Period Ifthe FaroArm or the Software is found by FARO acting reasonably to be defective and if the defect is acknowledged by FARO to be the result of FARO s faulty material or workmanship the FaroArm or the Software will be repaired or adjusted to the extent found by FARO to be necessary or at the option of FARO replaced with a new FaroArm Software or parts thereof at no cost to the Purchaser 4 05 Claims under the Warranties shall be made by delivering written notice to FARO of the defect in the System the FaroArm or the Software Within a reasonable time of receipt of such notice FARO shall have the System FaroArm and Software diagnosed by its service personnel and maintanence warranty service will be provided at no cost to the Purchaser if the System FaroArm or Software is found by FARO to be defective within the meaning of this Section If in the reasonable opinion of FARO after diagnosis of the system the FaroArm and Software are not defective the Purchaser shall pay the cost of service which shall be the amount that FARO would otherwise charge for an eval
66. rn shipping location The Standard Service Plan is offered as a package only and cannot be broken into separate components Separate component coverage is available through purchase of FARO s standard maintanence warranty programs See Purchase Conditions Since the FaroArm is designed to be used with many other software packages not authored by FARO This service plan can be purchased in its entirety to cover only FARO produced or authored products For items not produced or authored by FARO the customer is responsible for securing their own separate warranty or service plan coverage D 3 Hardware Coverage FaroArm Covered All parts and labor for FaroArms failing under normal use as described in Appendix B e Annual recertification and 15 point annual checkup of the FaroArm Not Covered e Misuse e Intentional damage e Wear and tear of probes ball bars auxiliary hardware products such as cables wrenches hex keys screwdrivers etc Computer Covered Faro contracts with 3rd party service providers for this service The terms and conditions of FARO s contract with the provider apply herein and are incorporated herein by reference Ask your Customer Service Rep for a copy of this document e Typically these services include repair of the computer memory cards and video monitors Not Covered e All exclusions contained in the 3rd party service providers policy which is incorporated herein by referen
67. rtation of the Product shall be payable by the Purchaser upon written demand b the right to enter the Purchaser s premises and remove any Software components of the Product or other items necessary in order to render the Product inoperative c the right to withhold all services which would otherwise be required to be provided by FARO pursuant to the Warranties set out in Section 5 hereof d terminate any existing software license agreement and e pursue any other available remedy including suing to collect any remaining balance of the purchase price i e accelerate the payment of the purchase price causing the entire balance to immediately become due and payable in full f Customer will be charged a 20 restocking fee for refusal to accept equipment as delivered Equipment must returned unopened within 10 business days of receipt at customer facility 1 04 If Purchaser fails to make payment s in accordance with the terms of this Order the Purchaser s Products may be rendered inoperable until such payment terms are met No waiver by FARO of its rights under these conditions shall be deemed to constitute a walver of subsequent breaches or defaults by the Purchaser In the event more than one Product is being purchased pursuant to the Order unless otherwise set forth herein each payment received by FARO from Purchaser shall be applied pro rata against the cost of each product rather than being applied to the purchase price
68. s d Sp yed 2500 T Aux Switch NOTE The probe must be well seated Cancel Hep in the hole when digitizing all calibration points Even one or two poorly digitized points significantly affects the optimization process which then has an effect on the accuracy of the FaroArm 45 Chapter 2 CAM2 Measure Devices Menu FaroArm User Guide August 2002 1 Sphere Configuration 1 Digitize five points around the circumference of the 1 sphere with the probe pointing toward the rear ofthe Arm Orient the handle of the FaroArm into Position 1 See Calibration Positions on page 44 2 Rotate the Arm 180 and digitize five additional points around the circumference of the 1 sphere This is the FaroArm in Position 2 See Calibration Positions on page 44 Remember to point the probe toward the back of the Arm 3 Digitize five points east to west across the sphere with the probe pointing toward the center of the 1 sphere Orient the handle of the FaroArm into Position 2 Point the probe toward the center of the 1 Reference Sphere FRONT VIEW FRONT VIEW 1 REFERENCE BALL 4 REFERENCE BALL Figure 2 4 1 Reference Sphere Calibration 4 Rotate the handle of the FaroArm back to Position 1 and digitize four points east to west across the sphere Again point the probe toward the center of the 1 Reference Sphere 5 Digitize four points north to south down the sphere with the probe pointing toward
69. uation under a non warranty service evaluation 4 06 The Warranties do not apply to a Any defects in any component of a System where if in the reasonable opinion of FARO the FaroArm Software or System has been improperly stored installed operated or maintained or if Purchaser has permitted unauthorized modifications additions adjustments and or repair to any hard drive structure or content or any other part of the System or which might affect the System or defects caused or repairs required as a result of causes external to FARO workmanship or the materials used by FARO As used herein unauthorized means that which has not been approved and permitted by FARO b The Warranties shall not cover replacement of expendable items including but not limited to fuses diskettes printer paper printer B 4 ink printing heads disk cleaning materials or similar items c The Warranties shall not cover minor preventive and corrective maintenance including but not limited to replacement of fuses disk drive head cleaning fan filter cleaning and system clock battery replacement d Any equipment or its components which was sold or transferred to any party other than the original Purchaser without the expressed written consent of FARO 4 07 Factory Repairs a IF SYSTEM IS UNDER MAINTANENCE WARRANTY The Purchaser agrees to ship the Product to FARO in the original packing containers FARO will return the repaired or r
70. uide August 2002 a KI Ta OR Figure 1 8 Rotate Tube 180 degrees about Figure 1 9 Rotate Transfer Case 180 degrees Axis 1 about Aris 2 3 Grab the FaroArm with both hands 4 Insert the FaroArm into the case Right Hand Hold Figure 1 10 Hand Position on FaroArm Figure 1 11 Insert into Case Hardware Setup Instructions for setting up the hardware for each type of FaroArm are located in the Mounting the Base Mounting Stiffness Test or the Controller Serial Box sections 13 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 Mounting the Base Each type of FaroArm has specific instructions for mounting the base Gold FaroArm The counterbalance by the tension spring generates torque at the base of the FaroArm So to achieve optimum machine accuracy the mounting must meet certain requirements e Use FARO supplied mounts The torque for all mounting bolts is 100 inch pounds e Test the stability of the mount with a dial indicator to check for possible angular or lateral deflection after mounting the Arm An angular deflection of the base must not exceed 20 micro inches inch at this applied torque The lateral deflection of the base must not exceed 0 001 inches at this applied lateral load FaroArm DIAL INDICATOR gt U Figure 1 12 Mounting the Gold and Silver FaroArms e Angular deflection lt lt 20 micro inches inch e Lateral deflection lt lt 0 001 The Gold FaroAr
71. ww faro com
72. y on 7 axis arms 26 92 I2C error T case 6 or 7 depending on 6 or 7 axis arm 26 144 I2C error temperature sensor 27 0 7 hardware error transducer 28 0 transducer 7 out of calibration 29 1 UART error buffer error 29 2 UART error not enough room to send 36 Chapter 1 Introduction to the FaroArm FaroArm User Guide August 2002 BASIC ERROR EXTENDED ERROR DESCRIPTION MAJOR ERROR MINOR ERROR 30 x Renishaw bounced gt 16ms X is of bounces 59 0 missing invalid external data 60 0 error initializing serial port will not report this over serial line 61 0 error reading internal EEPROM data invalid data in EEPROM 62 0 analog interface board initialization error Troubleshooting Error time out on serial port Lost communication check null modem cable e Check A C power e Check host computer configuration input device No serial communication from Controller Box e Check cable e Check baud rate FARO provides CAM2 Caliper 3D for Windows a simple utility program for the FaroArm Starting CAM2 Caliper 3D confirms communication between the FaroArm and the host computer To start CAM2 Caliper 3D click the START menu and click the FARO CAM2 menu group Click the CAM2 Caliper 3D icon in the menu group to start the program This process confirms the connection of the FaroArm and the host computer If communication is not established the CAM2 Caliper 3D program dialogue box displays the following message Can

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