Product Brochure
Contents
1. gt lt gt e 26 4 LCD REMOTE CONTROL TIMER MODE TIMER Select this operating mode to switch the product on and off automatically according to 6 customised time slots P1 P6 The following can be set for each time band e start up time Shutdown time Desired room temperature during that time slot Days of the week when the time slot is active When the product is switched on manually via button A or automatically via a time band it operates in the automatic mode described above A time band appears automatically when it is active P1 in figure 3 and the desired temperature is changed to the value set in the time band However the user can always modify this value as desired and in real time Refer to Timer Settings to learn how to set the time slots FR B20 P 20 TIMER FIGURE 3 ECO MODE This mode is activated deactivated by pressing key B for 5 on the remote control while it is switched on ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the subsequent 20 minutes despite flame modulation the product is switched off and remains on stand by until the room temperature drops 2 degrees below the desired temperature and in any case for at least 5 minutes from the last shutdown The product is then switched on again Figure 4 If2. The smoke evacuation motor does not work The product is not powered Check the mains voltage and the protection fuse The motor is faulty check the motor and capacitor and replace them if necessary Defective electronic board Replace the electronic board The control panel is faulty Replace the control panel The convection air fan never stops Faulty or malfunctioning temperature control probe Check the probe and replace it if necessary Faulty fan Check the fan and replace it if necessary The remote control does not work The remote control battery is flat Replace the batteries Faulty remote control Replace the remote control 44 8 PROBLEMS CAUSES SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The product always runs at maximum power when in automatic mode The room thermostat is in the maximum position Set the thermostat temperature again Faulty temperature probe Check the probe and replace it if necessary Faulty or malfunctioning control panel Check the panel and replace it if necessary Thermostat is set to minimum Set the thermostat temperature again The appliance does not go on No power supply Check that the plug is inserted and the main switch is the I position Faulty pellet probe Wait for the water or pellet tank to cool down and restart the product
3. 3 INSTALLATION AND ASSEMBLY PREPARATION AND UNPACKING The product is supplied in a single package PRODUCT PACKAGING FRONT VIEW Open the package remove the product from the pallet and set it in the pre selected place making sure this complies with the requirements The two brackets must be removed in order to remove the product from pallet by loosening the two flanged nuts and the two screws A SCREW B NUT C BRACKET The appliance must always remain in a vertical position and handled solely with a cart Pay particular attention to the door and its glass protecting them from mechanical knocks that would compromise their integrity Always handle the product with care If possible unpack the product near the place of installation The materials that make up the packaging are neither toxic nor harmful and so require no particular disposal measures Therefore the end user is responsible for product storage disposal or possible recycling in compliance with the relative applicable laws If the product must be connected to an exhaust pipe that goes through the rear wall to enter the flue make sure not to force it in 3 INSTALLATION AND ASSEMBLY POSITIONING Before installing the product assess the optimal position One can install the product in a pre existing traditional fireplace or as a new system In addition to lift the product to the recommended height of 600 mm one can purchase a metal support separa
4. 5 EMERGENCY PANEL EMERGENCY PANEL START UP SHUTDOWN If the remote control is faulty or the batteries are flat the product can be operated temporarily via the rear emergency panel In this configuration the product can only work in manual mode and one of 3 power levels can be selected APPLIANCE START UP WITHOUT THE REMOTE CONTROL Switch the product on by bringing selector D to the ON position The RED LED goes off upon start up whereas the GREEN LED starts to flash until the start up phase is complete Once the product is running the GREEN LED remains on SELECTING THE POWER WITHOUT THE REMOTE CONTROL It is possible to choose between three heating powers MIN MED MAX selector E The MINIMUM power corresponds to the 1st power The MEDIUM power corresponds to the 3rd power The MAXIMUM power corresponds to the 5th power APPLIANCE SHUTDOWN WITHOUT THE REMOTE CONTROL Switch the product on by bringing selector D to the OFF position Once operation of the remote control is restored remember to set selector D back to the REMOTE position otherwise the product will ignore the remote control commands ACTA ee 1D e ON MAX MED MIN wm o Technical Dept All rights reserved Reproduction is prohibited 31 5 EMERGENCY PANEL HOW TO ACCESS THE CONTROL PANEL The control panel is located next to the pellet l
5. STANDARD CLADDING ASSEMBLY The installation guide found in each specific cladding must be referred to for the assembly of MCZ product specific claddings Technical Dept All rights reserved Reproduction is prohibited 21 3 INSTALLATION AND ASSEMBLY ASSEMBLING THE COMPENSATION FRAME Once the cladding and or the plasterboard is set up fit the previously removed compensation frame This frame is meant for finishing and covering the gap between the metal structure of the product and the cladding The frame is assembled by simply opening the door of the product fitting in the frame as shown in the figure and fastening it to the lateral columns of the structure inside the door profile with the four screws supplied A SIDE UPRIGHTS B FRAME C SCREWS 4 SIDED FRAME If the productis inserted in an existing chimney or rests on a surface the 3 sided frame must be fitted whereas the supplied 4 sided frame optional can be fitted if the product is wall mounted Assembly is the same for both frames 22 3 INSTALLATION AND ASSEMBLY BEFORE START UP GENERAL PRECAUTIONS Remove all components that could burn from the firebox and glass instructions various adhesive labels and any polystyrene Check that the brazier is positioned correctly and rests properly on the base After a long period of inactivity remove any
6. The remote control has been out of the product reception range for over 3 hours orthe batteries are flat NOTE the appliance does not enter the shutdown phase due to an alarm only in such a case and continues to work in the mode set by the remote control via the last command Move the remote control within the product reception range or change the batteries of the remote control if they are flat The alarm alerts will disappear as soon as the appliance receives a new signal from the remote control A simple way of forcing signal transmission to the product is by pressing button 4 which changes the operating mode from manual to automatic and vice versa M3 General fault in the electronic control unit Contact an authorised service centre to have the component replaced MA Faulty air flow rate sensor This alarm does not block the system and only a warning screen is displayed Contact an authorised service centre to have the component replaced SEr Routine maintenance alert This flashing message upon start up indicates that the preset operating hours before maintenance is due have elapsed and a qualified technician recommended by the manufacturer must be contacted for maintenance to be performed DELETING THE ALARM STATUS Follow the procedure described below to restore normal product operation after an alarm has been triggered set selector D on the rear emergency panel to OFF for a few
7. 24 00 Days of the week when the program is to be activated Monday MO will start to flash followed by the other days of the week Use key C to activate deactivate the day The activated days will be displayed on a dark background When the Sunday SU setting is complete press key E to exit the editing page and return to the time slots display Press key D at any time to save all the changes made confirmed by pressing key E exit the time slot editing page and return to the time slots display Press key A or leave the keypad idle for 30 to go directly to the initial display saving all the changes made and confirmed with key E ACTIVATING THE TIMER ECO TIME SLOTS 6 customised start up and shutdown time slots E1 E6 can be activated in the ECO mode press key D for 2 and the TIMER activation deactivation function will appear If the ON option is confirmed the 6 TIMER ECO time slots are accessed and can be modified as described earlier on for the TIMER If the OFF option is confirmed the TIMER is disabled and the product returns to the ECO mode with no time slots activated OFF DN TIMER ECD FIGURE 9 Technical Dept All rights reserved Reproduction is prohibited 29 5 EMERGENCY PANEL EMERGENCY PANEL There is an emergency panel on the product side designed for any malfunction to be detected and product control if the remote control should malfunction KEY N
8. ALARMS ALARM ALERTS If an operating anomaly occurs the product enters the shutdown phase due to an alarm and informs the user regarding the type of fault by means of a 3 digit code that remains displayed on the emergency panel The alarm is indicated permanently by the relative three digit code a flashing red LED that lights up on the emergency panel and an intermittent buzzer for the first 10 minutes Read the instructions in the following 2 paragraphs to cancel the alarm status and restore the normal operating mode of the stove The following table describes the possible alarms indicated by the product associated to the respective code that appears on the emergency panel and helpful tips to resolve the problem MESSAGE ON THE DISPLAY TYPE OF PROBLEM SOLUTION A01 The fire does not ignite Check the level of pellets in the hopper Check that the brazier rests correctly in its seat and has no visible deposits of unburned pellets Check whether the start up spark plug becomes hot A02 The fire goes off abnormally The pellet hopper temperature exceeds the intended safety threshold The structure overheats due to reduced heat dissipation Due to the hopper being empty no fuel The structure is too hot because the product has been used for too long at the maximum power or due to poor ventilation or because the air fans are faulty When the product is sufficiently cold press button B on the control panel or O
9. Blown fuse Replace the fuse Clogged smoke exhaust or smoke duct Clean the smoke exhaust and or the smoke duct An alarm has been triggered Verify the type of alarm and proceed accordingly Check whether the brazier is clean Clean the brazier from any deposits or residues of unburned pellets Check the position of the brazier Setthe brazier back on its seat Check whether the spark plug warms up Check and if necessary replace Technical Dept All rights reserved Reproduction is prohibited 45 9 WIRING DIAGRAMS MOTHERBOARD WIRING KEY o Iu jo ee gt gt 0 1 EMERGENCY PANEL GEAR MOTOR 3 SMOKE PROBE 9 CONTACT THERMOSTAT 4 CONNECTION 10 AIR FAN 5 SWITCH 11 SMOKE EXTRACTOR FAN REVOLUTIONS CONTROL 6 SPARKPLUG 12 AIR FLOW RATE SENSOR 7 SMOKE EXPULSION FAN N B The wiring of the individual components is fitted with pre wired connectors of different sizes 46 8901236000 MCZ GROUP S p A Via La Croce n 8 33074Vigonovo di Fontanafredda PN ITALY Telephone 0434 599599 r a Fax 0434 599598 Internet www mcz it e mail mcz mcz it For further technical information regarding installation or operation please contact th
10. ON REMOTE OFF oO MED MIN Om HE 2 Three digit display that indicates a variety of product information besides the identification code of any malfunction GREEN LED that indicates OFF The product is off FLASHING ON The product is starting up FIXED ON The product is on RED LED that indicates OFF The product is on ON AND FLASHING SLOWLY The product is shutting down ON AND FLASHING QUICKLY The product is in alarm status accompanied by a buzzer for the first 10 minutes FIXED ON The product is off 3 position selector for the following functions OFF The product is switched off manually without the remote control REMOTE The product can only be controlled via remote control ON The product is switched on manually without the remote control 3 position selector for the power selection MIN The product runs at MINIMUM power without the remote control and with selector D set to ON MED The product runs at MEDIUM power without the remote control and with selector D set to ON MAX The product runs at MAXIMUM power without the remote control and with selector D set to ON Button for diagnostic functions regarding the product operation mode Button to connect the product to a new remote control SELECTOR D MUST BE SET TO THE REMOTE POSITION FOR THE PRODUCT BE REMOTE CONTROLLED 30
11. mobile part is set back in place make sure the two screws removed previously are tightened well The product may not work if the above is not done due to no power supply or leaking soot ATTENTION THE PRODUCT MUST ONLY BE PULLED OUT WHEN COLD AND THE POWER SUPPLY MUST BE DISCONNECTED CLEANING THE HEAT EXCHANGER The compartment through which the exhaust smoke passes must be cleaned at the end of the winter season This cleaning process is mandatory in order to facilitate the general removal of all combustion residue before it becomes very difficult to remove it due to the humidity compacting it over time If necessary clean it more often It is good practice to guarantee effective ventilation in the room while cleaning the product When the appliance is cold extract the product from its housing B after having removed the compensation frame and remove the two plates A from the lower part of the insert At this point rub the internal sides of the fireplace with a rod or bottle brush Once the exchanger has been cleaned remove the ash and soot that could build up in the brazier area with the vacuum cleaner nozzle Technical Dept All rights reserved Reproduction is prohibited 39 7 MAINTENANCE AND CLEANING 40 7 MAINTENANCE AND CLEANING CLEANING THE SMOKE DUCT AND FITTING When the product is extracted you can intervene on the smoke fan 1 from the left side for
12. not comply with the company s instructions see the relative chapters in this user manual The company declines all liability for any damage which may be caused directly or indirectly to persons animals or objects as a consequence of non compliance with all the prescriptions specified in the manual especially warnings regarding installation use and maintenance of the appliance If the product does not work correctly contact your local retailer and or importer Damage caused during transport and or when handled is excluded from the warranty The supplied installation guide is the only reference for installation and product use The warranty will be rendered null and void in the event of damage caused by tampering atmospheric agents natural disasters electrical discharges fire defects in the electrical system and maintenance not being performed at all or as indicated by the manufacturer Technical Dept All rights reserved Reproduction is prohibited 3 1 WARNINGS AND WARRANTY CONDITIONS INTERVENTION REQUEST The company declines all liability if the product and any other accessory is used incorrectly or altered without authorisation All parts must be replaced with original spare parts D The request must be sent to the retailer who will forward it to the Technical Assistance Service SPARE PARTS Only use original spare parts The retailer or service centre can provide all the useful information regarding spare parts It is reco
13. required as they are almost invisible but very hot and can cause burns The holes of the external air inlet and the smoke outlet pipe must be drilled before positioning the product THE OPERATING ENVIRONMENT For correct operation and even distribution of heat the product must be placed where the air required for combustion can flow The volume of the room should be no less than 15 m Air must enter through permanent openings made in the walls near the product that reach outwards with a minimum section of 100 cm without the protective grille in the case of a non Oyster installation i e without external ducted combustion air These openings air inlets must be made in such a way that it is impossible for them to be obstructed in any way Air can also be drawn from adjacent rooms to the one that is to be ventilated provided they have an external air inlet and are not used as a bedroom or bathroom or where there is a fire hazard such as garages timber storerooms warehouses of flammable materials observing under all circumstances the provisions of all the applicable standards in force If the product is placed too close to the wall it could cause overheating and damage the plaster yellowing cracking etc 2 INSTALLATION INSTRUCTIONS POSITIONING AND RESTRICTIONS In the case of simultaneous installation with other heating appliances provide appropriate air inlets for each one according to the instructions of each product
14. seconds until the 3 digit alarm identification code disappears The red LED stops flashing and the alarm buzzer is silenced by performing the steps below Set selector D back to the REMOTE position for product operation to be remote controlled e Switch the remote control off and then on again if the product is to be restarted remains on according to the last mode set and automatically exits the alarm mode when the first signal is received D Only if alarm A12 is triggered no communication between the remote control and the product the appliance from the remote control 36 6 SAFETY DEVICES AND ALARMS BLOCKED PRODUCT The following may cause the product to be mechanically blocked structure overheating A03 Smoke overheating A04 During product operation air that has not been controlled has entered the combustion chamber or the chimney is clogged A05 SOLUTIONS if A03 appears the structure is too hot because the product has been used for too long at the maximum power or due to poor ventilation or because the air fans are faulty When the product is sufficiently cold press button B on the control panel to delete alarm A03 Once the alarm is deleted the product can be switched on If A04 appears the product will shutdown automatically let it cool down for a few minutes and then switch it on again Delete the alarm and switch the product on again If A05 appears the door has been left open for too long or
15. the product with 3 AAA batteries as follows remove the cover of the battery compartment by pressing and lifting the point indicated by the arrow Insert the batteries with the correct polarity and e Close the cover of the battery compartment Time setting is prompted automatically when then remote control is switched on The remote control has a special icon on the display to indicate when the batteries are almost flat If the flat battery icon appears the batteries are almost flat and the remote control is about to switch off X Used batteries must be disposed of separately in special containers GRAPHIC APPEARANCE Reference will often be made to the key indications Always keep the figure at hand for simplicity s sake Technical Dept All rights reserved Reproduction is prohibited 25 4 LCD REMOTE CONTROL REMOTE CONTROL OPERATION GENERAL RULES Press key A for 1 to switch the product on and off All changes are made with keys C Key Eis used to confirm the changes Key B is used to select the product operating mode Key D is used to browse the VENTILATION and SLEEP settings see Various settings In whichever mode press key A briefly or leave the keypad idle for 7 to go back to the initial display INITIAL SETTINGS SETTING THE TIME The time day setting is accessed by pressing keys B E simulta
16. All rights reserved Reproduction is prohibited 11 2 INSTALLATION INSTRUCTIONS CONNECTIONS CONNECTION TO THE CHIMNEY CONNECTION TO AN EXTERNAL DUCT WITH AN INSULATED OR DOUBLE WALL PIPE CONNECTION TO THE CHIMNEY The chimney s internal dimensions must not exceed 20x20 cm or 20 cm diameter in the event of bigger sizes or bad chimney conditions e g cracks poor insulation it is advisable to fit a stainless steel pipe of suitable diameter throughout the length of the chimney right to the top The minimum internal dimensions of the external duct must be 10x10 cm or 10 cm in diameter and must not exceed 20x20 cm or 20 cm in diameter Only stainless steel insulated double wall pipes must be used which are smooth on the inside and fixed to the wall Flexible stainless steel pipes must not be used The connection between the product and the chimney or the smoke duct must not have an inclination that is less than 3 in the horizontal sections which must have a maximum overall length of 2 3 m The vertical section between one T fitting and another angle must not be less than 1 5 m 1 WINDPROOF CHIMNEYPOT 0 2 CHIMNEY be done annually 3 INSPECTION HOLE Use adequate instruments to verify that there is a minimum draught of 5 Pa Set up an inspection hole at the bottom of the chimney to perform periodic checks and cleaning which must connection to the chimney m
17. FF on the remote control to delete alarm A03 Once the alarm has been cancelled the appliance can be switched on The temperature of the exhaust smoke has exceeded the preset safety limits The appliance switches off automatically Let the product cool down for a few minutes and then switch it on again Check the smoke expulsion and the type of pellets used Clogged flue wind door open The smoke extractor fails to guarantee sufficient primary air required for a correct combustion Check the smoke duct and make sure the door is closed Insufficient draught or clogged brazier Verify whether the brazier is clogged and clean it if necessary Check and if necessary clean the smoke duct and air inlet A09 Faulty smoke fan The smoke probe is faulty and does not detect the exhaust smoke temperature correctly Verify whether the smoke fan compartment is clean and particularly if it is blocked by dirt If this does not suffice the smoke fan is faulty Contact an authorised service centre to have it replaced Contact an authorised service centre to have the component replaced Technical Dept All rights reserved Reproduction is prohibited 35 6 SAFETY DEVICES AND ALARMS A10 The spark plug is faulty Contact an authorised service centre to have the component replaced A11 Pellets supply fault Contact an authorised service centre to have the component replaced M2
18. INSTALLATION AND USER GUIDE n INSERT GS RELAX BOXTHERM 60 PELLET Give Translation of original instructions TABLE OF CONTENTS INTRODUCTION e n 1 1 WARNINGS AND WARRANTY CONDITIONS eere eren nnns 2 Z INSTALEATION INSTRUCTIONS iiit Inti or Eok Cota EIE hao MER ko IG REX ERR DX YE 5 3 INSTALLATION AND ASSEMBLY 14 4 LCD REMOTE CONTROL emet 25 S EMERGENCY 30 6 SAFETY DEVICES AND ALARMS ccsisssssvssiessssacesassvesssassscuiassevssseuvosarseasssvesseassusdsnsenss 34 ZMAINTENANCE AND CLEANING ssssscsssscasssssccsssssstiecesassiassveaniacssassiccnaadseivevescsiusenieaaan 38 S PROBLEMS CAUSES SOLUTIONS ssisisessssscasnsescaisessioscassvessaissessseapoisiesdestasndesosnesiadens 43 9 WIRING DIAGRAMS sissscassccssiasswsncerwvssssvittsssonatastnnucaansevesinivbsstsaskssvebiceavecssstavenevsinenss 46 INTRODUCTION Dear Customer Thank you for having chosen our product To allow for optimal operation and for you to enjoy the warmth and sense of wellbeing that the fire can convey in your home we advise you to read this manual carefully before starting up the product for the first time REVISIONS TO THE PUBLICATION The content of this manual is strictly technical and property of MCZ Group Spa No part of this manual ca
19. ND WARRANTY CONDITIONS A SAFETY PRECAUTIONS Installation electrical connection functional verification and maintenance must only be performed by qualified or authorised personnel Install the product in accordance with all the local and national laws and Standards applicable in the relative place region or country This product is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they are supervised or trained on how to use the product by a person responsible for their safety Only use fuel recommended by the company The product must not be used as an incinerator It is strictly forbidden to use liquid fuel The instructions provided in this manual must always be complied with to ensure the product and any electronic appliances connected to it are used correctly and accidents are prevented The user or whoever is operating the product must read and fully understand the contents of this installation and use guide before performing any operation Errors or incorrect settings can cause hazardous conditions and or poor operation Do not use the product as a ladder or supporting structure Do not place laundry on the product to dry Any clothes horses or similar objects must be kept at a safe distance from the product Fire hazard All liability for improper use of the product is entirely borne by the user and relieves the Manufacturer from any ci
20. T Fuel type Pellets Nominal output power 6 1 kw 5246 kcal h Minimum output power 2 4 kw 2064 kcal h Efficiency at Max 91 796 Efficiency at Min 9396 Temperature of exhaust smoke at Max 150 C Temperature of exhaust smoke at Min 67 C Particulate OGC Nox 13 0 CO at 13 0 at Min and at Max 27 mg Nm 7 mg Nn 119mg Nm 0 03 0 0196 CO at Min and at Max 4 196 6 496 Recommended draught at Max power 0 10 mbar 10 Pa Recommended draught at Min power 0 05 mbar 5 Pa Mass of smoke at Max 6 5 g sec Hopper capacity 13 litres Type of pellet fuel Pellet diameter 6 8 mm and size 5 30 mm Pellet hourly consumption Min 0 6 kg h Max 1 25 kg h Autonomy At min 14 h At max 7 h Heatable volume m 131 40 150 35 175 30 Combustion air inlet External diameter 50 mm Smoke outlet External diameter 80 mm Air inlet 80 Electrical power consumption Max 320 W Med 100 W Supply voltage and frequency 230 Volt 50 Hz Net weight 80 kg Weight with packaging Data that may vary depending on the type of pellets used 90 kg Heatable volume based on the heat demand of cal m 40 35 30 respectively 40 35 30 Kcal h per m Tested according to EN 14785 accordance with Directive 89 106 EC Construction Products Technical Dept All rights reserved Reproduction is prohibited
21. The product cannot be installed except for sealed or closed operation appliances with external ducted combustion air intake inbedrooms or bathrooms in rooms where there are liquid fuel appliances with continuous or intermittent operation that draw the combustion air from the room they are installed in in rooms where there are B type gas heating appliances with or without domestic hot water production and interconnecting rooms where another heating appliance is installed without an independent air flow It is forbidden to place the product in an explosive atmosphere MINIMUM DISTANCES A BOXTHERM 60 PELLET Non flammable walls Flammable walls A 20mm A 50mm B 20mm B 50mm If particularly delicate objects are present such as furniture curtains or sofas the distance of the product must be significantly increased If the floor is made of wood it is recommended to place a floor protection in accordance with the Standards in force in the country of installation Heat sensitive or flammable objects cannot be placed near the product Keep such objects at a minimum distance of 80 cm from the outermost point of the product Technical Dept All rights reserved Reproduction is prohibited 7 2 INSTALLATION INSTRUCTIONS CONNECTION OF THE SMOKE EXHAUST DUCT When making the hole for the passage of the smoke discharge pipe one must take into account the possible presence of flammab
22. a significant amount of air has entered e g missing smoke fan inspection cap If these causes are excluded check and if necessary clean the smoke duct and chimney Only after having eliminated the cause permanently can the product be switched on again Technical Dept All rights reserved Reproduction is prohibited 37 7 MAINTENANCE AND CLEANING EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER ATTENTION AN All the cleaning operations of all parts must be performed with a completely cold product and the plug disconnected The insert requires little maintenance if used with certified good quality pellets DAILY OR WEEKLY CLEANING PERFORMED BY THE USER BEFORE EACH START UP Clean the ash and any deposits in the brazier that could clog the air passage holes Ifthe pellets in the hopper finish unburned pellets may accumulate in the brazier Always empty the residue in the brazier before starting up REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE START UP AND OPTIMAL OPERATION OF YOUR PELLET PRODUCT For the brazier to be cleaned properly remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom If good quality pellets are used you will normally only need to use a brush to restore the optimal operating conditions of the component CHECKS TO BE PERFORMED EVERY 2 3 DAYS Clean and empty the ash pan being careful of hot ashes Only if the ash is completel
23. aning as the above mentioned operations will be performed together with a general inspection of the components Technical Dept All rights reserved Reproduction is prohibited 4 7 MAINTENANCE AND CLEANING END OF SEASON SHUTDOWN At the end of each season before switching the product off it is recommended to remove all the pellets from the hopper with a vacuum cleaner that has a long pipe The product must be disconnected from the mains when it is not used CHECKING THE INTERNAL COMPONENTS ATTENTION AN The internal electromechanical components must only be checked by qualified personnel whose technical expertise includes combustion and electricity It is recommended to perform this routine maintenance annually with a scheduled service contract which focuses on a visual and functional verification of the internal components The following is a summary of the necessary checks and or maintenance for the product to work correctly PARTS INTERVAL 1DAY 2 3 DAYS 30 DAYS 90 DAYS 1YEAR Brazier Ash collection compartment Glass Complete exchanger e Smoke duct Door gasket Remote control battery 42 8 PROBLEMS CAUSES SOLUTIONS ATTENTION A disconnected All repairs must only be carried out by a specialised technician with the product switched off and the plug If the product is NOT used as described in this manual the manufacturer declines all liability for a
24. anty excluding the parts subject to normal wear stipulated below for a period of two years from the date of purchase which is proven by a supporting document that contains the name of the seller and the date when the sale took place Warranty cover is valid if the completed warranty is returned within 8 days and the product is installed and tested by a qualified installer according to the detailed instructions provided in the instruction manual supplied with the product The term warranty refers to the free of charge replacement or repairs of parts acknowledged to be faulty due to manufacturing defects RESTRICTIONS The above mentioned warranty does not cover parts of electrical and electronic components and fans which are covered for two years from when the product is purchased proof of which is provided as specified above The warranty does not cover parts subject to normal wear such as gaskets glass and all parts that can be removed from the firebox Replaced parts will be covered by the warranty for the remaining period of the warranty in force as from the date of purchase of the product EXCLUSIONS Variations in colour of the painted or ceramic serpentine parts and crazed ceramics do not constitute grounds for a claim as they are natural characteristics of the material and product use The warranty does not cover any part that may be faulty as a result of negligence or careless use incorrect maintenance or installation that does
25. base E with the screws supplied making sure that the support anchor surface D and the wall are perpendicular Set the machine back on the support D insert the screws B again making sure the machine and the support are well secured in order to guarantee product operation Itis very important to make sure the positioning measurements of the product base have been respected and the support anchor surface and the wall are perpendicular Also make sure that the screws secure the machine to the support 3 INSTALLATION AND ASSEMBLY The product can be installed at the desired height by constructing a suitable platform This support must be made of non flammable material The company declines all liability for any damage to objects and persons if the above mentioned precautions are not complied with REMOVING THE COMPENSATION FRAME In order to prevent damaging the finishing frame C around the hearth door it is recommended to remove it before fastening the product to the base E and put in a safe place HOOD VENTILATION GRILLES Foreword The product can be used in two different ways e asin insert on existing cladding As anew installation If inserted in existing cladding the ventilation grilles on the cladding will be used If used as a new installation the company recommends installing the ventilation grilles as described in the following paragraph Technical Dept A
26. cleaning and maintenance purposes Clearly the smoke evacuation fan must be removed for such maintenance to be performed A gasket 3 is applied on the fan outlet which guarantees the tightness with the smoke fitting 2 Always verify that this gasket is intact and if necessary replace it The gasket can also be adjusted via a screw The pressure on the fitting can be increased or decreased by loosening the screw The flue connection to its ash collection compartment 4 is located in the rear lateral part of the product in line with the fan outlet Also clean this compartment with a vacuum cleaner by inserting the nozzle on the fan inlet hole Then clean the smoke exhaust especially around the fittings bends and any horizontal sections For information on cleaning the flue contact a chimney sweeper ATTENTION The frequency with which the smoke exhaust system must be cleaned depends on the use of the product and the type of installation OTHER CHECKS All the tightness gaskets fitted on the components subject to maintenance smoke extraction fan inspection sections etc must be replaced when these are removed for maintenance purposes Verify the tightness of the gaskets on the hearth door and if necessary contact an authorised service centre for them to be replaced The company recommends contacting an authorised service centre for end of season maintenance and cle
27. door Then contact the competent authorities The product and the ceramic serpentine cladding must be stored in a place where there is no humidity and must not be exposed to the elements It is recommended not to remove the feet that support the product in order to guarantee adequate insulation especially if the flooring is made of flammable material If the ignition system is faulty do not force ignition with flammable materials Special maintenance must only be performed by authorised and qualified personnel Assess the static conditions of the surface on which the weight of the product will rest and provide suitable insulation if it is made of flammable material e g wood fitted carpet or plastic 1 WARNINGS AND WARRANTY CONDITIONS INFORMATION Please contact the retailer or qualified personnel authorised by the company to resolve a problem only fuel stipulated by the company must be used Check and clean the smoke outlet pipes regularly connection with the product The product is not a cooking appliance Always keep the cover of the fuel hopper closed Keep this instruction manual in a safe place as it must accompany the product throughout its working life If it is sold or transferred to another user always make sure that the manual accompanies the product INTENDED USE The product only works with wood pellets and must be installed indoors WARRANTY CONDITIONS The company provides a product warr
28. e TECHNICAL ASSISTANCE AFTER SALES DEPARTMENT Monday to Friday 8 00 to 12 00 and 14 00 to 18 00 REV 0 02 08 2012
29. e building as well as outside An internal overpressure can be created in rooms that are directly exposed to the wind 2 which can enhance the draught in stoves and fireplaces however it can be counteracted by the external overpressure if the chimneypot is situated on the side exposed to the wind 1 On the other hand a dynamic depression can be created in rooms that are opposite the wind direction 3 which competes with the natural thermal depression generated by the chimney however this can be compensated for sometimes by placing the smoke duct opposite the wind direction 4 IMPORTANT The operation of the pellet product is significantly affected by the chimney layout and position Hazardous conditions can only be resolved by qualified personnel setting the product appropriately Technical Dept All rights reserved Reproduction is prohibited 13 BOXTHERM 60 PELLET DIMENSIONS dimensions in cm 3 INSTALLATION AND ASSEMBLY DRAWINGS AND CHARACTERISTICS 14 3 INSTALLATION AND ASSEMBLY TECHNICAL CHARACTERISTICS BOXTHERM 60 PELLE
30. g the start up and cooling phases therefore light creaking noises may be heard This is absolutely normal as the structure is made of laminated steel and must not be considered a defect Technical Dept All rights reserved Reproduction is prohibited 23 3 INSTALLATION AND ASSEMBLY It is extremely important to make sure the product is not immediately overheated and the temperature is increased gradually initially using low power This will prevent damaging the welds and the steel structure AN DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY LOADING THE PELLETS Fuel is loaded from the front tray above the door The loading procedure is facilitated if performed in several steps as described below e open the tray with the supplied cold handle The guides of the tray have an end of travel that block the mobile part when extracted completely The tray is blocked in place when fully extracted by lifting it slightly and pulling it towards you Pour the pellets into the tray directly from the bag or using the supplied scoop A Push the pellets towards the hopper using the supplied tool B No other type of fuel other then pellets in compliance with above mentioned specifications is to be inserted into the hopper A TOOLB SER lt A A Axe 24 4 LCD REMOTE CONTROL GENERAL SPECIFICATIONS OF THE LCD REMOTE CONTROL The remote control works at a transmission frequency of 434 5 MHz Power
31. he appliance to the chimney thesmokeduct must be at least category 1200 or higher if required by the smoke temperature of the appliance and P1 type airtight 90 angles 3 in the smoke exhaust duct must be preferably fitted with the relative T fittings with inspection hole See pellet product accessories Itis strictly forbidden to fit a mesh at the end of the exhaust pipe as it could cause the product to malfunction due to clogging e Itis forbidden to use counter sloping pipes The horizontal section of the smoke duct must not be longer than 2 3 m Itis also recommended not to exceed 6 metres in length with the pipe 80 mm The smoke duct must not cross rooms in which it is forbidden to install combustion appliances H gt 4mt in Y A Technical Dept All rights reserved Reproduction is prohibited 9 2 INSTALLATION INSTRUCTIONS COMBUSTION AIR 2 During operation a certain amount of air is drawn from the room in which the product is installed and this air must be supplemented through an external air inlet The combustion air in this product is autonomously drawn directly from the front grille however the user can have the air drawn from outside by removing the clamp on the pipe and connecting it directly to outside COMBUSTION AIR PIPE If the combustion air is to be channelled remove the clamp that keeps the pipe fastened to the s
32. justed as desired in all 4 operating modes described earlier on Simply follow the steps below press key D on the initial display to access the VENTILATION setting Then press key C to set the desired ventilation by selecting one of the 5 levels available The auto option can also be selected which automatically links the room ventilation speed to the flame level In brief flame set to 1 gt ventilation set to 1 flame set to 3 gt ventilation set to 3 flame set to 5 gt ventilation remains set to 3 for silent operation as it is in automatic mode The speed of each fan identified with 1 or 2 above the level bars in products with 2 fans comfort air models can be scrolled and set via key D NOTE if the remote control is replaced with a new one and the default settings must be changed proceed as follows press keys D E simultaneously for 10 seconds while the remote control is switched on until the flashing number disappears Press key C to select 1 or 2 according to the product with which the remote control is to be combined and press E to exit 2b mil FIGURE 6 SLEEP FUNCTION The sleep function allows a shutdown time to be set quickly This function is only available in the MAN and AUTO modes It is set as follows from the VENTILATION setting press key D see the previous paragraph press key D again to access the SLEEP setting The shutdown time is set in 10 minute intervals via key C Confir
33. le materials Ifthe hole must be made through a wooden wall or thermolabile material the INSTALLER MUST first of all use the appropriate wall fitting minimum diameter 13 cm and suitably insulate the pipe of the product that passes through it using adequate insulating materials 1 3 5 cm thick with minimum thermal conductivity 0 07 W m K The same minimum distance must be applied if the pipe of the product must pass through vertical or horizontal sections near the thermolabile wall It is recommended to use an insulated double wall pipe in external sections in order to prevent condensation from forming The combustion chamber works in negative pressure Ne 5 2 2 T m AGL No L amp EET X E u As 0 Ny an S i kh 0 pe 9 E IS e lo SMOKE EXHAUST COUPLING 2 INSTALLATION INSTRUCTIONS Always use pipes and fittings with appropriate seals that guarantee tightness It must be possible to inspect all sections of the flue duct and they must be removable for periodic internal cleaning T fitting with inspection hole Position the product considering all the above requirements and instructions IMPORTANT The following conditions must be complied with when connecting t
34. ll rights reserved Reproduction is prohibited 19 3 INSTALLATION AND ASSEMBLY HOOD VENTILATION GRILLES FOR NEW CLADDING Itis mandatory to install the hood ventilation grilles of the manufacturer or grilles that can guarantee the same functions and the same air passage section The company cannot be held liable for any damage caused to the structure or the electrical components if this precaution is not complied with The structure becomes very hot and it is essential that constant and efficient ventilation is always guaranteed inside the cladding This allows to recover part of the structure heat that would otherwise be lost if left inside the cladding whilst guaranteeing perfect product operation The company supplies the Blade nozzle that is to be installed in the upper part of the insert as shown in the figure SUPPLIED BLADE GRILLE ELECTRICAL CONNECTION First connect the power cable to the rear part of the product and then to a wall socket which must always be accessible Should this not be possible during installation insert appropriate power supply disconnection devices in compliance with the national regulations regarding electrical installations It is recommended to disconnect the power cable when the product is not used 20 3 INSTALLATION AND ASSEMBLY SETTING UP THE CLADDING The product must be fully tested before the cladding is applied The company canno
35. m via key D or E and the display returns to the initial page on which the sleep shutdown time remains displayed Disable the SLEEP function by simply accessing the setting and decreasing the time until dashes are displayed and then confirm EN F 2300 RUN FIGURE 7 e amp 28 4 LCD REMOTE CONTROL TIMER SETTINGS DISPLAYING THE TIMER TIME SLOTS Simply press key D for 2 to display the time slots in TIMER mode The 6 time slots can be scrolled through with key C thereby verifying all the saved settings Press key D or A to return to the initial display wou Dv T re T 8 00 P 20 TIMER FIGURE 8 A MODIFYING THE TIMER TIME SLOTS Modify a time slot by displaying it as described in the previous paragraph and then press key E briefly The first parameter that can be set will start to flash i e the room temperature Press key C to modify the value and key E to confirm and move on to the next parameter The parameters of a time slot can be set in the following order e room temperature be set between 5 and 35 C 2 dashes appear if set below 5 C or above 35 C and if this is confirmed the program is deactivated therefore the product will not be switched on Start up time The value is adjusted in 10 minute intervals from 00 00 to 23 50 Shutdown time The value is adjusted in 10 minute intervals from 00 10 00 to
36. mmended not to wait for the parts to be worn before having them replaced It is important to perform regular maintenance PRECAUTIONS FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH THE EUROPEAN DIRECTIVE 2002 96 EC AND ITS SUBSEQUENT AMENDMENT 2003 108 EC At the end of its working life the product must not be disposed of as urban waste It must be taken to a special differentiated waste collection centre set up by the local authorities or to a retailer that provides this service Disposing of the product separately prevents possible negative consequences for the environment and health deriving from inappropriate disposal and allows to recycle its materials in order to obtain significant savings in energy and resources As a reminder of the need to dispose of appliances separately the product is marked with a crossed out wheeled dustbin 2 INSTALLATION INSTRUCTIONS The requirements in this chapter refer to the regulations of the Italian installation Standard UNI 10683 In any case always comply with the regulations in force in the country of installation PELLETS Wood pellets are manufactured by hot extruding compressed sawdust which is produced during the processing of natural dried wood without paints The compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or binders The market offers different types of pellets with characteristics that vary according t
37. n be translated into another language and or altered and or reproduced even partially in another form by mechanical or electronic means photocopied recorded or similar without prior written approval from MCZ Group Spa The company reserves the right to make changes to the product at any time without prior notice The proprietary company reserves its rights according to the law CARE OF THE MANUAL AND HOW TO CONSULT IT Take care of this manual and keep it in an easily accessible place Should the manual be misplaced or ruined request a copy from your retailer or directly from the authorised Technical Assistance Department Bold text requires particular attention Text in italics is used to draw your attention to other paragraphs in this manual or any additional explanation e NOTE provides the reader with additional information SYMBOLS USED IN THE MANUAL ATTENTION carefully read and understand the relative message because failure to comply with what is written can cause serious damage to the product and put the user s safety at risk INFORMATION failure to comply with these provisions will compromise the use of the product OPERATING SEQUENCES E 3 sequence of buttons to be pressed to access the menus or make adjustments MANUAL carefully read this manual or the relative instructions Technical Dept All rights reserved Reproduction is prohibited 1 1 WARNINGS A
38. neously for 3 regardless whether the remote control is on or off The hour digits will start to flash which can be modified with keys C Press key E to confirm the changes The minute digits will then start to flash Follow the same procedure to modify and confirm the setting and the time display setting 12h or 24h will then be accessed and lastly the day will start to flash Confirm this data to exit the settings NOTE each time the remote control is powered the time is reset and the display automatically accesses the time setting C F SETTING The unit of temperature measurement is changed from Celsius to Fahrenheit and vice versa by pressing key B for 5 while the product is off SETTING THE OPERATING MODE One of the following 4 operating modes can be set via key B while the remote control is on The 4 basic displays are shown respectively in figures 1 2 3 and 4 Manual Automatic Timer and Eco mode MANUAL MODE MAN This mode allows the flame power 5 levels use keys C directly and ventilation to be set manually at 5 levels auto see Various settings Figure 1 AUTOMATIC MODE AUTO This mode allows to set the desired room temperature the appliance will automatically adjust the flame power to reach the set temperature The ventilation can be adjusted at 5 levels auto see Various settings Figure 2 T E 7 12 08 al alo 20 AUTO FIGURE 1 e FIGURE 2 MANUAL MODE AUTOMATIC MODE
39. nstallation of the product fix the base ofthe product to the supporting surface e carry out all chimney plumbing and electrical connections in compliance with the regulations in force It is mandatory to fix the product to the supporting surface as otherwise the product could tilt when extracted One must check that the electrical connection allows to extract the product Proceed to assemble the cladding Technical Dept All rights reserved Reproduction is prohibited 17 3 INSTALLATION AND ASSEMBLY FASTENING TO THE BASE OF THE INSERT It is mandatory to anchor the product to a support as the authorised technician can remove the combustion chamber from its seat by means of two extendable guides while performing the annual maintenance Fasten the insert as follows measure the distance A from the edge of the frame to the outer edge of the support for it to be adequately set back into place A 440 mm measurement from the edge of the frame to the outer edge of the support A1 437 mm measurement from the outer edge of the wall to the outer edge of the support A2 3 mm measurement from the outer edge of the wall to the edge of the frame Remove compensation frame C see the relative paragraph Loosen the lower screws B under the frame Then remove the machine and separate it from its support 0 Set the support D away from the wall at the previously measured distance A1 see figure Fasten the support D to the
40. ny damage caused to persons and property All the necessary measures and or precautions must be adopted when performing maintenance cleaning and repairs Donottamper with the safety devices Donot remove the safety devices Connect the product to an efficient smoke expulsion system Verify that the room in which the appliance will be installed is adequately ventilated ANOMALY POSSIBLE CAUSES SOLUTIONS Pellets are not being fed into the The pellet hopper is empty Fill the hopper with pellets combustion chamber The fire goes out or the appliance stops automatically Sawdust has blocked the feed screw Empty the hopper and remove the sawdust from the feed screw by hand Faulty gear motor Replace the gear motor Faulty electronic board The pellet hopper is empty Replace the circuit board Fill the hopper with pellets The pellets are not fed See the previous anomaly The pellet temperature safety probe has been triggered Let the product cool down restore the thermostat until the problem is resolved and switch the product back on If the problem persists contact Technical Assistance The door is not closed properly or the gaskets are worn Close the door and replace the gaskets with original ones Unsuitable pellets Change the type of pellets with those recommended by the manufacturer Low pellet supply Have the fuel flow rate checked b
41. o the wood mixtures used The diameter varies between 6 and 8 mm with a standard length ranging from 5 to 30 mm Good quality pellets have a density that varies between 600 and over 750 kg m3 with a moisture content that ranges from 5 to 8 of its weight Pellets have technical advantages besides being an ecological fuel as the wood residue is used completely thereby achieving cleaner combustion than that of fossil fuels Good quality wood has a calorific value of 4 4 kW kg 15 moisture after about 18 months of seasoning whereas that of pellets is 4 9 kW kg To ensure good combustion the pellets must be stored in a dry place and protected from dirt Pellets are usually supplied in 15 kg bags therefore storing them is very convenient Good quality pellets guarantee good combustion thereby decreasing harmful emissions into the atmosphere 15 Kg BAGS OF FUEL The poorer the quality of the fuel the more often the internal parts of the brazier and combustion chamber must be cleaned DINplus 6 Norm M7135 and Pellet gold are examples of the major quality certifications of pellets in the European market and guarantee that the following are complied with calorific value 4 9 kWh kg Water content 10 of the weight Percentage of ash max 0 5 of the weight Diameter 5 6 mm Length max 30 mm Content 10096 untreated wood with no added binding agents max percentage of bark 596 Packaging in bags made from en
42. oading tray and you must proceed as follows to access it Open the pellet loading tray e Acompartment be found in the top right part use the cold handle supplied to pull out the control panel cart e Once the operation is complete close the doors COLD HANDLE CONTROL PANEL PELLET LOADING TRAY 32 5 EMERGENCY PANEL FEED SCREW LOADING This function can only be activated when the product is off and allows the pellets to be loaded into the loading system feed screw It can be used each time it runs out of pellets in the hopper see alarm A02 It is useful to prevent failed start ups alarm A01 due to the hopper being empty The FEED SCREW LOADING function is activated as follows with the product off bring selector D on the emergency panel to OFF and press key TEST on the same panel for three consecutive times Wait a few seconds and FEED SCREW will flash on the display Press the TEST key once again when the pellets begin to fall into the brazier to end the LOAD FEED SCREW function and proceed with the product start up LYK on coc ON REMOTE OFF MAX MED lt MIN TEST o TEST Technical Dept All rights reserved Reproduction is prohibited 33 6 SAFETY DEVICES AND ALARMS SAFETY DEVICES The product is supplied with the following safety devices SMOKE TEMPERATURE PROBE Detects the temperature of
43. pellets left in the hopper using a vacuum cleaner with a long pipe as they could have absorbed moisture thereby altering their original characteristics and no longer being suitable for combustion The first start up may not be successful as the feed screw is empty and does not always manage to load the required amount of pellets in the brazier in time for the fire to be regularly ignited eg If a flame does not ignite after a number of failed start ups even though the pellet supply is correct make sure the brazier is set in place correctly which must be interlocked in its seat and free from any ash deposits If no anomaly is found during this inspection there may be a problem with the product components or installation may not be correct REMOVE THE PELLETS FROM THE BRAZIER AND CONTACT AN AUTHORISED TECHNICIAN Avoid touching the product during the initial start up as the paint hardens during this phase If you touch the paint you may expose the steel surface e If necessary touch up the paint with the spray can of the specific colour Itis good practice to guarantee effective ventilation in the room during the initial start up as the product will emit some smoke and smell of paint G Do not stand close to the product and air the room The smoke and smell of paint will disappear after about an hour of operation however remember they are not harmful in any case The product will be subject to expansion and contraction durin
44. r equal to the section required by the company for product operation IMPORTANT AN The air flow can also be drawn from an adjacent room to that of the room where the product is installed provided the air can flow freely through permanent openings interconnected with the outside air inlets connected to thermal units garages kitchens or bathrooms must be avoided CONNECTION TO THE CHIMNEY The chimney is the fundamental element for smoke expulsion and must therefore comply with the following requirements be waterproof and thermally insulated Be made of suitable materials that resist mechanical stress over time heat the effects of the combustion products and any possible condensation e Have a vertical set up with deviations from the axis of no more than 45 and free of bottlenecks Must be suitable for the specific operating conditions of the product and have the CE marking EN1856 1 EN1443 Must be adequately sized for the draught smoke expulsion requirements that are necessary for the product to operate correctly EN13384 1 The internal section is preferably circular In the case of a pre existing product that has been used it must be cleaned AN The chimney is fundamental for correct operation and safety of your product Hereunder are a few guidelines for a correct installation Any alternative configurations must be suitably sized in accordance with the general method of calculation of UNI EN 13384 1 Technical Dept
45. t be held liable for any damage to the cladding should operating anomalies arise which were not verified before the cladding was applied to the product ITIS MANDATORY to check the tightness of all the pipes through which smoke passes smoke fitting gaskets and flue coupling before setting up the cladding READ THE OPERATION TEST CHAPTER BEFORE STARTING ANY PRODUCT CLADDING OPERATION The product and the cladding parts must be fastened together WITHOUT COMING INTO CONTACT WITH THE STEEL STRUCTURE in order to prevent heat from being transmitted to the marble and or stone and to allow for normal thermal expansion Pay attention to the wood finishes such as beams or shelves It is recommended to set up the counter hood made of 15 to 20 mm thick fireproof plasterboard with a freestanding frame made of a galvanised profile to prevent bearing the weight on the cladding components wooden beams or marble lintels which do not have a freestanding structure and in order to intervene easily in case of anomalies and or future maintenance Dry mount the hearth of the cladding leaving a 1 cm gap between the insert and the hearth for insulation WOODEN BEAM INSULATION If you wish to mount a wooden beam it must be protected with adequate insulation from the hot parts in order to prevent the risk of fire or damage to the cladding 10 INSULATION APPLIED OR TO BE APPLIED 2 WOODEN BEAM 3 MARBLE OR OTHER MATERIAL
46. tely refer to the relative optional accessories price list INSTALLATION IN A PRE EXISTING FIREPLACE Assess the following elements The supporting surface of the product must have the following characteristics support the weight of the product and of any accessories e consistency such as to allow anchoring by means of plugs for safety e perfectly level e the jambs as perpendicular as possible to the surface The housing compartment must be large enough to accommodate the product After verifying the conditions needed for proper installation proceed with the installation of the product fix the base of the product to the supporting surface e carry out all chimney plumbing and electrical connections in compliance with the regulations in force Any space between the cladding walls and the product can be closed via a compensation frame that can be easily disassembled in the event of maintenance of the insert Itis mandatory to fix the product to the supporting surface as otherwise the product could tilt when extracted One must check that the electrical connection allows to extract the product INSTALLATION AS A NEW SYSTEM Assess the following elements The supporting surface of the product must have the following characteristics e support the weight ofthe product and of any accessories e consistency such as to allow anchoring by means of plugs for safety perfectly level After verifying the conditions needed for proper installation proceed with the i
47. the room is not sufficiently insulated flame modulation does not allow the set temperature to be met for 20 consecutive minutes and the product will not go off NOTE It is recommended to use the ECO mode only in well insulated rooms in order to prevent start up and shutdown from occurring within short periods of time The remote control remains on even when the product is off when in ECO mode in order to indicate that this shutdown is only temporary Obviously if the product is switched off from key A ECO mode is exited and the product remains off Up to 6 automatic start up and shutdown time slots E1 E6 also be set in ECO mode which are independent from those of TIMER mode P1 P6 If they have been activated TIMER ECO appears on the display figure 5 permanently even if the remote control is switched off Refer to Timer Settings to learn how to set the time slots NOTE If the remote control is switched off in TIMER mode ECO mode can only be re activated by the user key A or when started up by the next valid time band Combined use of TIMER and ECO modes requires a good knowledge of the product operating logic a 2 06 12 07 23 237 FIGURE 4 TIMER FIGURES e EU j e ECD Technical Dept All rights reserved Reproduction is prohibited 27 4 LCD REMOTE CONTROL VARIOUS SETTINGS ROOM VENTILATION The room ventilation can be ad
48. the smoke thereby enabling start up or stopping the product when the smoke temperature drops below the preset value PELLET HOPPER SAFETY THERMOSTAT If the temperature exceeds the preset safety value it immediately stops the product which must cool down before being restarted Selector D must be set to Off for the product be restored ELECTRICAL SAFETY The product is protected against sudden current surges by a main fuse in the power supply panel on the rear part of the product Other fuses that protect the electronic boards are found on the latter SMOKE FAN FAULT If the fan stops the electronic board promptly blocks the supply of pellets and the alarm is displayed GEAR MOTOR FAULT If the gear motor stops the product continues to work until the minimum cool level is reached TEMPORARY POWER CUT Ifa power cut occurs during operation the product automatically sets itself in cooling mode when the power is restored and then restarts FAILED START UP If no flame is developed during start up the product will go into alarm status IS FORBIDDEN TO TAMPER WITH THE SAFETY DEVICES 5 4 The product be started up and the automatic function of the probe restored only after having eliminated the cause that triggered the safety system This manual will help you understand which anomaly has occurred and explain how to intervene according to the alarm message displayed on the product 34 6 SAFETY DEVICES AND
49. tructure of the product pull the flexible pipe and connect to the wall by making a hole for the air to be drawn from outside 2 INSTALLATION INSTRUCTIONS CONNECTION TO THE EXTERNAL AIR INLET It is essential for the room where the product is installed to be adequately ventilated in order to guarantee sufficient air for proper combustion in the appliance This is possible by means of suitable ventilation openings in the room itself or in an interconnected room through a permanent opening between the rooms room ventilation is excluded in the case of installation with Oyster technology where combustion air is ducted directly from outside For this purpose drill a hole on the outer wall close to the product with a minimum section of 80 cm 11 cm in diameter or 10x10 cm if rectangular considering the protective grids protected by a grid on the outside The air inlet must also be protected with a grid metal mesh etc without reducing the net section Be positioned in such a way so as not to be obstructed e Allow maintenance to be performed Be directly interconnected with the room where the product is installed In the case of ducting up to 3 5 linear metres increase the cross section by about 5 whereas for longer ducts increase it by 15 Remember that the ventilation grilles always show the useful section in on one side When choosing the grille and size of the hole check that the useful section of the grille is larger o
50. ust be sealed and the fittings and pipes recommended by us must be used CE marked in accordance with EN1856 2 with the minimum requisites T200 and P1 You must ensure that a windproof chimneypot is installed in accordance with the regulations in force This type of connection guarantees smoke expulsion even in the event of a temporary power cut 2 INSTALLATION INSTRUCTIONS OPERATING PROBLEMS RELATED TO DRAUGHT DEFECTS IN THE CHIMNEY Among all the weather and geographical conditions that affect chimney operation rain fog snow altitude a s l exposure to sunlight orientation to the cardinal points etc the wind is certainly the most determinant In fact besides the thermal depression caused by the difference in temperature between inside and outside the chimney there is another type of depression or overpressure dynamic pressure caused by the wind An updraft always increases depression and therefore the draught A horizontal wind increases depression provided the chimneypot has been installed properly A downdraft always decreases depression at times inverting it Besides the direction and force of the wind the position of the chimney and the chimneypot with respect to the roof of the building and A LESS FAVOURABLE POINTS B MOST FAVOURABLE POSITION the surrounding landscape is also important The wind also affects chimney operation indirectly by creating overpressure and depression zones within th
51. vil and criminal liability Any type of tampering or unauthorised replacement with non original spare parts could be hazardous for the operator s safety and relieve the company from any civil and criminal liability Most of the surfaces of the product are very hot door handle glass smoke outlet pipes etc Avoid contact with these parts unless adequate protective clothing is worn or appropriate means are used such as heat protective gloves or cold handle type operating systems It is forbidden to operate the product with the door open or the glass broken The product must be powered by a system that is equipped with an effective earth system Switch the product off in the event of a fault or malfunctioning Accumulated unburned pellets in the burner after each failed start up must be removed before starting up again Do not wash the product with water The water could get inside the unit and damage the electrical insulation and cause electric shocks Do not stand in front of the product for a long time Do not overheat the room where the product is installed This could cause injuries and health problems Do not put any fuel other than wood pellets in the hopper Install the product in rooms that are adequately protected against fire and equipped with all the utilities such as supplies air and electricity and smoke outlets If a fire breaks out inside the chimney switch the appliance off disconnect it from the mains and do not open the
52. vironmentally friendly or biologically decomposable material The company strongly recommends using certified fuel for its products DINplus M7135 or Pellet Gold Poor quality pellets or others that do not comply with that specified previously compromises the operation of your product and can therefore render the warranty and product liability null and void Technical Dept All rights reserved Reproduction is prohibited 5 2 INSTALLATION INSTRUCTIONS PRECAUTIONS REGARDING INSTALLATION IMPORTANT Product installation and assembly must be carried out by qualified personnel The product must be installed in a suitable place for it to be regularly opened and routine maintenance to be performed The site must be compliant for proper operation Equipped with an adequate smoke expulsion system Equipped with ventilation intake from outside Equipped with 230V 50 Hz power supply with EC compliant earth system The product must be connected to a chimney or an internal or external vertical duct that complies with the regulations in force The product must be positioned in such a way that the electrical socket is accessible IMPORTANT The product must be connected to a chimney or a vertical duct that can expel the smoke at the highest point of the building In any case smoke derives from combustion of types of wood and if it comes in contact with or close to walls these can become dirty Moreover utmost attention is
53. y Technical Assistance The combustion chamber is dirty Clogged outlet Clean the combustion chamber in accordance with the installation guide Clean the smoke duct Faulty smoke extraction motor Check the motor and replace it if necessary Triggered clogged flue alarm Verify whether the smoke duct is clogged Technical Dept All rights reserved Reproduction is prohibited 43 8 PROBLEMS CAUSES SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The product works for a few minutes Start up phase is not completed Repeat start up and then switches off Temporary power cut Wait for the automatic restart Clogged smoke duct Clean the smoke duct Faulty or malfunctioning temperature probes check and replace the probes Faulty spark plug Check the spark plug and replace it if necessary Pellets accumulate in the brazier the glass of the door gets dirty and the flame is weak Insufficient combustion air Damp or unsuitable pellets Make sure there is an air inlet in the room and it is not clogged Check that the combustion air filter on the 5 cm air inlet pipe is not clogged Clean the brazier and check that all the holes are clear Perform a general cleaning of the combustion chamber and the smoke duct Check the state of the door gaskets Change the type of pellets Faulty smoke evacuation motor Check the motor and replace it if necessary
54. y cold can a vacuum cleaner be used to remove it In this case use an adequate vacuum cleaner to remove particles that are not so small Experience and the quality of the pellets will determine the cleaning frequency required However it is recommended to not exceed 2 or 3 days A FY y CLEANING THE ASH COLLECTION COMPARTMENT 38 7 MAINTENANCE AND CLEANING CLEANING THE GLASS It is recommended to clean the ceramic glass with a dry brush or if it is very dirty spray a little specific detergent and clean with a cloth ATTENTION AN Do not use abrasive products and do not spray the glass spray cleaner on the painted parts or the door gaskets ceramic fibre cord PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN PULLING THE PRODUCT OUT Part of the product must be extracted from its seat for maintenance to be performed on certain devices and to clean certain parts The mobile part is fitted on sliding guides which facilitate the handling process The compensation frame must be removed by following the instructions in this manual before pulling the product out in order to prevent any damage during maintenance The two lower front screws must be removed from the product in order to pull it out Once the screws are removed simply exert slight force towards you to pull the mobile part like a drawer The guides have an end of travel that block the mobile part when extracted completely IN ADVANCE When the
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