POS Solution User Guide
Contents
1. Specific Transactions with the specific keyword will be found AND Transactions with the exact two keywords will be found OR Any transaction containing one of the two keywords will be found Exception All triggered exceptions will be listed NOTE The search strings mentioned above are A case insensitive this differs from Exception String setup see OSD Set up gt Exception Text Setup gt Exception String By Value OFF Specific Greater Equal Than Less Equal Than Inside The Range Outside The Range By Date By Channel All or a specific channel Solution Guide Searching Result After determining the research condition s move the cursor down to Text Query List and press ENTER for searching result In the Text Query List Date Time Channel and Type will be shown like event list see the example below To search for the apple string By Text users should select Specific and input APPLE in the Item editing page Refer to the following figures ES p 4 2 Aa 4 Backspace Delete Cancel OK Soke tee P s T f ir i E E VAT L200 6 07 18 JIENXEXXXX ARLES EX ES g kou dA Te RO e Text QU ERES ss P By Text Specific Item APPLE i By Numerals OF F By Date Time By Channel OF F x Text Query List Sage Pee 2006 07 18 PMOS OO 03M eae CM Du 19 Solution Guide 20 Then2. Solution Guide 25
3. Reserved POS ID 4 MODE 3 3 e a Solution Guide B POS ID Setting The Data Converter s POS ID should correspond with the cash register s number i e POS ID 1 Register No 1 POS ID 2 Register No 2 etc Please refer to the table below for POS ID setting ID 4 a m ID 5 QE C ID 13 _ ID2 oe ae ID 6 oo he ID 14 ID 3 one ID7 gum ID 15 ID 16 B Mode Setting Set the mode according to whether the connected device is a transmitter or receiver Refer to the illustration below for mode setting MODE 3 bits Transmitter POS Cash Register Receiver DVR B Baud Rate Setting Refer to the illustration below for baud rate designation The baud rate is subject to the connected device i e POS cash register or DVR Baud Rate 1 bit 8600 18200 44 Solution Guide 6 4 Example of Data Converter Setting Suppose that there are two POS cash registers connecting to a DVR ina POS surveillance system like the illustration below POS Cash Register POS Cash Register RS232 Y Cable Qc OO C cito sus G eQuoooodoooocooodoood Bee oe DVR Each Data Converter s POS ID and Mode should be set as follows DC 1 POS ID 1 0000 Mode Transmitter 001 HERRERSHETAO 1 DC 2 POS ID 2 0001 Mode Transmitter 001 ID 8 Reserved POS ID 4 MODE 3 5 e TENE 6 5 Solution Guide DC 3 POS ID No Function Mode Receiver 101 POS Cash Register Sett
4. is only present in DRV format Users can use Local Playback of DVRRemote DVRPIayer and CMS to playback DRV file Text overlay will show when playback DRV file is in full screen mode NOTE We recommend using the ezBurn function to export DRV file when users have located the wanted video 21 Solution Guide Appendix A Pin Definition of RS232 DB9 Male POS Cash Register DVR RS232 A for POS Cash Register Half duplex Pin Definition O a _ 1 12 RK O 3 CO OA h ao 5 GND J 06 JD EM NEM NN 22 Solution Guide Appendix B POS Menu Tree The table below is the POS menu tree em reven ued2 ue Grweemy owo ES 3 Exception String Ex lt NO SALE gt lt VOID gt lt CANCEL gt lt RETURN gt lt COUPOUND gt lt DISCOUNT gt 4 By Numerals lt OFF gt lt Specific gt lt Greater Equal Than gt Less Equal Than gt lt inside The Range lt Outside The Range gt 4 Input Setup 1 Port Selection Text lt NONE gt lt Dial In Out gt 2 Input Source lt Dyna D70DC gt lt Direct Connected 4 Text Filter lt ASCII gt lt Manual gt lt EPSON ESC POS gt lt EPSON ESC POS PD gt lt PartnerTech gt lt UTC gt lt AEDEX gt lt ADM787 788 gt lt DSP800 gt SManalFterseup 6 Text Baud Rate lt 9600 gt lt 19200 gt lt 38400 gt lt 5 600 gt lt 150 gt nes 9 Text Parity lt None gt lt Odd gt lt Even gt 23 Solutio
5. reviewing recorded video With security being the top of mind for retailers text overlay of transaction data onto POS surveillance video is quickly becoming the application of choice for fraud conscious merchants Traditional Security Monitoring vs POS Surveillance System On Point of sale side On surveillance system side 1 Find out the suspicious transactions 1 Find out the suspicious transactions 2 Get the time of targeted transaction with the time 2 Check the recorded video with On surveillance system side transaction data 1 Search the video by the time 3 Remote accessibility via Internet 2 Check the recorded video with transaction data Who can be benefit from POS Surveillance System Small family owned stores to retail chain stores rely on POS Surveillance System as added security to help in reducing the potential for damage theft and fraud The use of POS Surveillance can also aid in tracking cash transaction to capture fraudulent activities not only video image but also transaction data that occur frequently in the retail environment 1 1 Benefits B Reduction of losses at shopping centers incontrovertible proofs of trade violation false discount cards misappropriation of profit fictitious return of products imposition of clients etc B Enhanced quality of services managers possess full information on personnels actions which greatly improves labor discipline Network features of the system allow the
6. OS PartnerTech etc For details of supported devices please refer to Appendix C List of Supported Models The ASCII table is provided in Appendix D for reference If it is unable to find supported protocol among the options please select Manual and go to next item to carry on hexadecimal digits input Solution Guide Manual Filter Setup After entered the Manual Filter Setup menu users should key in hexadecimal digits The menu of the item is shown as follows Manual Filter Setup 1 Header 1 2 Header 2 Input Process lf a Pole Display from a PC based POS will be installed select lt Canonical gt lt Non Canonical gt is to be selected when using a Pole Display from a Standalone POS Text Baud Rate Text Bits Text Stop amp Text Parity The default settings for these items are listed below Text Baud Rate 9600 Text Bits 8 Text Stop 1 Text Parity None 6 3 Data Converter Setting Data Converters are mainly used when users need to connect more than one cash register to a single DVR see the multi POS system diagrams in the previous sections Also refer to the section Devices Required for POS Surveillance System for the description of the Data Converter In addition to setting up POS cash registers receipt printers and DVR OSD users also need to set up Data Converters The dip switch of the Data Converter see the diagram below provides various settings for POS ID Mode and Baud Rate ID 8
7. POS Surveillance System Solution Guide Version 1 2 OO0PSD70POZSEA2 Solution Guide Table of Contents TOO TN RSS 2 EE cc n mE 2 Wig SIS 3 2 Devices Required for POS Surveillance System ccccceccceccceeeseeeeeeseeeseeeseeeseeenes 3 ee Eee EE TE 4 4 Integrated System Configuration Re 4 5 System Connectivity with RS232 DB9 Y Cable ecu ota tb a e I dr a ttn 6 6 Set up of Connected Devices iii 7 Or TO Modu M ON Mmmm T 62 OSD Setup Nue dep a lee PR T TT 10 bo Dala Convener SeU nat een mien 14 6 4 Example of Data Converter Settings 16 Ed POS Register SA ss de den ete riisit 17 D Text Operation EC APE MIO RTT 17 Appendix A Pin Definition of RS232 DB9 Male 22 Appendix B POS Menu ITR aies etc riesat eee sites etc etant s 23 Appendix C List of Supported MOIS ssesbersaiennennirenserereeesdimtenccionseseeeoiesdies a 24 Appendix DASCI TADIG iriri pnpa k aaie i EE ia EEA EE Te 25 Solution Guide 1 Introduction Integrated POS surveillance system comprises several components mainly including point of sales cameras and digital video recorders which are capable of recording transaction data It provides retail managers and shop or company owner with a complete picture of trade activity and also enables emphasizing of suspected or questionable event such as Sweet hearting discounts and flagged transactions including Voids No Sales and reducing the time spent on
8. enabled only transactions that meet both Exception String and By Numerals conditions will be marked as exceptions and trigger an action A NOTE Only when Trigger is ON that the transactions will be marked as exceptions in text database Otherwise the stored data won t be marked as exceptions Solution Guide B Input Setup The submenu of the item Input Setup is shown below 00 amp RoOoONA Input Setup Port Selection Serial Port Input Source Direct Connected Camera Selection 1 Text Filter ASCII Manual Filter Setup Input Process Canonical Text Baud Rate 9600 Text Bits 8 Text Stop 1 Text Parity NONE Port Selection It is essential to select a port for either the POS cash register or modem when the text function is set on Meanwhile also check whether the device is connected to the port selected Port Selection 1 Serial Port 2 USB Port Front 3 USB Port Rear Top 4 USB Port Rear Bottom Input Source Select whether the input source is direct connected or connected with the Data Converter If the input source is direct connected users may need to go to the next item Camera Selection to select a corresponding camera number Camera Selection Total 16 camera numbers can be selected Text Filter Text Filter is for filtering out control codes so that the transactions data can be read easily Available options under the item include ASCII Manual EPSON ESC P
9. ing Please refer to the user manual of the POS cash register in use for printer related setting Text Operation Local Remote Users could easily investigate specific transactions data via Text Module s text search function which can be found on the DVR s Search menu Press the button SEARCH to enter the Search menu as shown below Then move the cursor to the Text Query Page under the item Search By Text Search Search By Time From 2006 07 14 AMOS 4747 End 2006 07 18 PM03 55 58 Select 2006 07 18 PMOS 50 05 Begin Playback Search By Event e EM Select Channel CHI CH2 CH3 CH 4 Event List Search By Text Text Query Page LUE M E FENIS OT PMOS S XJ EH Urges Users could search transactions data by four conditions Text Numerals Date Time and Channel on the Text Query Page as shown below AND operation will apply if multiple conditions are set simultaneously Text Query Page 28 Text By Numerals By Date Time By Channel OFF Text Query List a eye RE UI B a 200 iX 19 PMOS PERE 17 Solution Guide A NOTE Searching by Numerals is conditional on transaction output format like this XXXXXXX XXX i e numerals unit price should be set in the very last bits of one line If not the database would be hard to separate Numeral from the transaction which then results in searching by numerals works improperly B Searching Condition By Text OFF
10. ingle multi POS connection with the Y Cable Use of RS232 DB9 Y Cable Connectors Connecting to the POS Cash Registey EF ie We e r d ES Connecting to the Connecting to the Printer Pole Display DVR Converter Single POS Connection via the DB9 Y Cable PrinteriPole Display available instead of a receipt Note It is recommended to T connect a pole display if printer 6 1 Solution Guide Multi POS Connection via DB9 Y Cables POS Cash Register POS Cash Register POS j Cash Register RS4B5 Converter RS232 Y Cable E Note It is recommended to connect a pole display If 000000000066 available instead of a receipt cOoo0oc000D0500000 printer E NEN DVR Set up of Connected Devices The following sub sections will explain how to setup the connection of the POS module and the DVR Text Module Installation Before attaching the Text Module to the DVR please check if the Text Module package contains the items listed below 1 Text Module x1 2 USB Cable x1 3 Screws x4 4 Y cable x1 Solution Guide Follow the steps below to install the Text Module STEP 1 Unscrew the DVR s cover plate and remove it from the unit as shown in the figures STEP 2 Loosen the screws on the side panels to disassemble the partition a eto tod Solution Guide STEP 3 Fasten the Text Module on the location which is
11. managers to receive information in minutes even without leaving the office 1 2 Solution Guide Registration of all purchases with indication of date attachment of video record of both salesman and client Centralized control of POS network over a trade outlet operations from any point of the world via Central Management System Operative real time management Powerful analysis toolset basic and extended requests search of specified events Features Data synchronization Every sales transaction s text information applies to video image Video Text Overlay Transaction text message can be displayed or hidden on screen and on the video files Exception text 16 sets of exception event text can be predefined For example all the transactions containing the keyword VOID will be marked Quick search The data can be searched by product name price and channel Also combination of words can be used on the search function Remote control Remote playback and text overlay allow users to control the business even they are thousands of miles away from the store Devices Required for POS Surveillance System A POS surveillance system is mainly composed of the devices listed as follows Dome Fixed Camera DVR POS Cash Register Receipt Printer Pole Display optional Data Converter optional Illustration of POS surveillance system wiring will be shown in the later section System Connectivity with RS232 DB9 Y cable S
12. marked as a frame in the right he figure Then pull out USB Connector A ie Taa from Socket A on the Main Board and F7 A745 Z0 5 connect it to Socket B on the Text Module as shown in the next figure Figure USB Connector A in Socket B a Text Module ND i280 Refer to the figures below for the designation of each connector on the Main Board and Text Module Main Board Text Module Socket B rape t onn P Ee dum F RAI a Socket C STEP 4 Use the USB Cable equipped with the Text Module connects Socket on the Main Board and Socket C on the Text Module Reverse the steps 1 and 2 to assemble the DVR s partition and the cover Solution Guide 6 2 OSD Set up Local Remote After completing Text Module installation please carry on the DVR s OSD setup for activating the text function To setup the Text Overlay function enter the OSD setup menu with the correct administrator password and then select Text Setup Main Menu Main Menu System Setup Monitor Setup Camera Setup Record Setup Sequence Setup Event Setup Database Setup Configuration Video Export System Setup 1 2 Manitor Setup 3 Camera Setup 4 Record Setup 2 Sequence Setup Event Setup 7 Database Setup 8 Configuration 9 Video Export 10 Text Setup 11 Shutdown miles i 10 Text Setup REC E a F ia JF 16 PMO m B m 11 Shutdown EMEN ME Fes MMe CAO a e PO SLOT OUR Four items Te
13. move the cursor down to Text Query List and press ENTER for searching result See the figure below Text Query LIS iam Date Time Ch EXC MO 1 Al 2006 07 18 NS 50 13 2006 07 18 15 49 07 WE gt EXC is the abbreviation of Exception gt The EXC column will show Exception Strings if searching by Exception gt Strings of more than 7 digits will be abbreviated ex VOID VOID NO SALE NO SALE BASKETBALL BASK EXC will show when searching by other criteria In the Text Query List if the cursor is moved to a specific item see the above figure and any key other than ENTER is pressed the DVR will enter the preview playback mode The mode enables quick return to the Text Query List without destroying the list page so that saves time for calling the list There is no text overlay in preview playback Press ESC to go back to the Text Query List Refer to the following picture for the example of the preview playback mode Video ES TRE A Press Amy Key Replay vido ENTER Playx ESC BBck To List Solution Guide Press ENTER to confirm an item the DVR will enter the playback mode Refer to the following picture for the example of the playback mode I 5 S A 4 M gt B A REAL TICKET NOT FOR SA NOT iR 1 HOT FOR NOT FOR SA NOT FOR Si IAF QM Export e AVI No text overlay support when exporting AVI format e DRV Text overlay
14. n Guide Appendix C List of Supported Models The supported models for pole displays printers and POS machines are listed below _Pole Display Printer POS Machine Acula AQ 812 IBM SurePOS 700 Samsung ER 380M Logic Controls PD3000 Epson RP U420 IBM SureMark TM6 _Soteke VFD2025 O _Soteke VFD2029 o TEC Toledo 8247 P 000000000 _TYSSO VFD Series Ultimate Technology PD1100XL 1 1 10 o EE S S iii Wedderburn DS 770 24 Appendix D ASCII Table Dec Hex Char 0 aoa N O oa A O N gt N N O O D N QO Ao BB W N a O 0 n m o O U gt o eon oOo OC BR OQ DS a gt a a a a a O A O N O NUL SOH STX ETX EOT ENQ ACK BEL BS Description null start of heading start of text end of text end of transmission enquiry acknowledge bell backspace horizontal tab new line vertical tab new page carriage return shift out shift in data link escape device control 1 device control 2 device control 3 device control 4 negative acknowledge synchronous idle end of trans block cancel end of medium substitute escape file separator group separator record separator unit separator Dec Hex Char 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 20 SPACE 64 Hex Char Dec Hex Char I O mm o O Uu gt C D D D uozzr A c V W X Y Z
15. olution Guide 3 Supported Models Pole displays printers that follow the protocols such as EPSON ESC POS PaernerTech UTC AEDEX etc should work fine For details of various models support refer to Appendix C List of Supported Models Data Converter The Data Converter is for text data collecting and transmitting to a single DVR in a POS surveillance system with more than one cash register especially in the system of large scale such as hypermarkets Integrated System Configuration B Single POS Direct Connection cO C C ORO D oO G cO CO C C CO C oO OOo LE om mm I WANILAN Solution Guide B Single POS Long Distance Up to 1 km Dome R5485 Long Distance BNC GSSsssssssssssda GSssso0ccscscssesdl B Multi POS Surveillance POSI Cash pris Siren nae POS Cash Register FERMES Tegisier l R5232 RS232 RS232 co Converter Converter Converter Converter Transmitter Transmitter Transmitter Transmitter BNC RS485 Converter Receiver RS232 CO c D 0 udo oOcdcsscsc C cC D O O ooo m DVR Control Keyboard RS232 cross over Solution Guide 5 System Connectivity with RS232 DB9 Y Cable The RS232 DB9 Y Cable see the figure below is available in both Text Module and Data Converter packages for easy wiring Please refer to the Y Cable s figure below for each connector s usage Also refer to the following diagrams for s
16. text data in low bandwidth network We recommend using Remote Archive function to archive complete video and use Local Playback of DVRRemote DVRPlayer and CMS to playback DRV file in single screen mode as shown below rin Corse X 50 T VERSION SNOT ie SALE e 1R offee EEMO VERSION NOT Ex T dd ZID NMOT MAKE ASIS A DEMO NOTA REAL TICKET SUB TOTALE Tax 1 d Tax 2 00 AMOUNT DUE gt gt Ticket ape PB 2006 0718 FMIN EME LOCAL REMOTE Solution Guide B Exception Text Setup The submenu of the item Exception Text Setup is shown below Except Text Setup Exception No Trigger Exception String By Numerals Value Value Upper Limit Exception No 16 sets available Trigger When turned ON those transactions containing Exception Strings and meeting Numerals conditions will be marked as exceptions in text database and then trigger preset actions such as alarm output alarm message via e mail SMS etc Exceptions can also be quickly searched via Text Query in Search menu Exception String Define Exception String Max length 24 bytes The Exception String is case sensitive Only exactly matched ones will be marked as exceptions By Numerals OFF Specific Greater Equal Than Less Equal Than Inside The Range Outside The Range Exception String must be defined first before By Numerals takes effect If By Numerals is
17. xt Function Text Overlay Exception Text Setup and Input Setup are found in the sub menu of Text Setup Details of each item are described in the following sections The column below shows the Text Setup menu Text Setup 1 Text Function ON 2 Text Overlay LIVE amp PB 3 Exception Text Setup 4 Input Setup B Text Function When selecting ON transaction data will be saved in text database A NOTE Once the Text Function is set to ON remember to assign a port for the POS cash register or modem under the item Input Setup Further details will be described later Solution Guide Text Overlay Select to show text overlay in LIVE mode PB mode or both e Available options OFF Only Live Only PB Live PB e Max lines displayed on OSD 15 lines e 42 bytes per line e Text will be blanked out if no more data input in 8 seconds e Line compress feature When data length in one line exceeds the limit the DVR will try to eliminate some continuous space to fit the line length limitation Thus the text format on screen might differ slightly from print out e Supports only English amp West European characters so far e Text Overlay only displays in full screen mode e PB overlay is only available when PB speed is 1x forward NOTE Remote Live Text Overlay must be active for LIVE Remote PB Text Overlay must be active for PB Furthermore when seeing in Remote LIVE and Remote PB it is possible to lose
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