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User`s Manual - Voltronic Power
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1. e A m A AA aD deb ww H ww J Ww H ar Yu Load 1 To Load 2 Wiring diagram for 10K 10KL L1 NI L2 N2 Li L2 L3 N ep enenel eneneje O 2 au D ED Dy D a XL L7 a7 ToLoad1 To Load 2 Wiring diagram for 20KL For 1 1 isolation transformer there are two kinds of outputs output terminal outlets and programmable terminal Please connect non critical devices to L2 N2 and critical devices to L1 N1 When the programmable output is enabled UPS may extend the
2. To Load After connecting N1 and L2 it becomes one high voltage output 208 220 230 240V at L1 N2 for 100 of UPS rating power Connect load to L1 N2
3. Option 4 NON Is0 Ll NI L2 N2 L1 L2 L3 N Gps io Q Ge Ge UY a0 Y G0 use LG Le LS Gp ToLoad1 To Load 2 To Load 3 Wiring diagram for 10K 10KL Ll NI 1 2 N2 LI L2 L3 N Clere Gel 65 Go 65 65 Ge Gp O O Go ea wy ee 6p 88 yy GB ule To Load 1 To Load 2 ToLoad3 Wiring diagram for 20KL After connecting N1 amp L2 it becomes three outputs one high voltage output 208 220 230 240V at L1 N2 and two low voltage outputs 104 110 115 120V at L1 N1 amp L2 N2 However there is a limit for current rating at 1 1 amp L2 N2 43A for 10K L model 64A for 15KL model and 86A for 20KL model You must connect the load under the limitation Please read Note first before installation Connect low voltage load to L1 N1 and L2 N2 and connect high voltage load to L1 N2 NOTE 1 If any load current in L1 N1 or L2 N2 is higher than 43A in 10K L model and 86A in 20KL model the UPS will still operate normally without overload warning because the total load is under the specification However the isolation transformer will be damaged with overheat due to high current Hence the installation must be done with technician and make sure that the load current does n
4. i N Ns NNLLA NNLLA Nl ley KEL HH NY To Load Wiring diagram for 20KL e After connecting L18L2 and N18 amp N2 it becomes one low voltage output 104 110 115 120V at L1 N1 for 100 of UPS rating power Connect load to L1 N1 or L2 N2 Option 3 so LL NI L2 N2 L1 L2 L3 N m g n Nach A Z LIN TIN agin KT TS T NS T N L 3 L i 1 I J I 7 AD AD Load Wiring diagram for 10K 10KL L1 N1L2 N2 L1L2 L3 N enenenenenjenjenjenjene O O alellelelelelelele IV Wiring diagram for 20KL
5. 3 1 10K 20K Online UPS with Isolation Transformer Uninterruptible Power Supply System Please comply with all warnings and operating instructions in this manual strictly Save this manual properly and read carefully the following instructions before installing the unit Do not operate this unit before reading through all safety information and operating instructions carefully Table of Contents SAFETY AND EMC INSTRUCTIONS anaa a ees 1 1 1 TRANSPORTATION AND STORAGE casccesutesneseswcacscsuesiatvsee sass neteaeeovemcncasauntao ruses antee ne GO IW E RR PIN eioiwweusaese bakers 1 T22 PREPARATION os acct a a a E E N 1 ES AN Ear ENE LO i AAE PT 1 E EEEE T ENE EE EEE 2 29 OTANDABDS autos 2 2 INSTALLATION AND OPERATION 3 3 2250 ver ana SR ai Ze 3 2 1 UNPACKING AND INSPECTION 5i sev Er ea les Seve aeu aov Pr cR viles eve E Eua SEP ek EerrrFesest Ebo ee vrl eve oV RV EEE 3 PAPA REAR PANEL 3 2 3 SINGLE UPS nd di PC D RP ees ce 5 2 4 OUTPUT CONFIGURATION aurra akc aa El h
6. UPSI TE NON ISO LI NI L2 N2 LI L2 L3 N UPS2 3 j AD ISI Output 2 Neutral Output 2 Line Output 1 Neutral a E LI N1 L2 D 4 Output 1 Line Wiring diagram of parallel system for 20KL 2 6 Software Installation For optimal computer system protection install UPS monitoring software to fully configure UPS shutdown 12 3 Operations 3 1 Button Operation gt Turn on the UPS Press and hold the button more than 0 5s to turn on the ON Enter Button UPS Enter Key Press this button to confirm the selection in setting menu gt Turn off the UPS Press and hold the button mo
7. Z CN a5 au T m Z 1 T fa a ES e le e hs en Input Neutral Input Line 3 Input Line 2 Input Line 1 Output 2 Neutral Output 2 Line e Output 1 Neutral Output 1 Line Wiring diagram of parallel system for 10K 10KL 11 oHe oe Input Neutral L3 N Input Line 3 Ll L2 nput Line 2 Input Line 1
8. check If neutral is detected the alarm will be muted and the UPS will go back to normal mode if not detected the UPS will continue alarming and stay on the latest status until the neutral is detected well at next manual checking operation CHE is default setting Parameter 2 Select Add or Sub function to adjust battery voltage to real figure Parameter 3 the voltage range is from OV to 9 9V the default value is OV 24 14 Charger voltage adjustment Interface Parameter 2 you may choose Add or Sub to adjust charger voltage Parameter 3 the voltage range is from OV to 9 9V the default value is OV NOTE Before making voltage adjustment be sure to disconnect all batteries first to get the accurate charger voltage Any modification should be suitable to battery specifications Parameter 2 you may choose Add or Sub to adjust inverter voltage Parameter 3 the voltage range is from OV to 9 9V the default value is OV Parameter 2 it always shows OP V as output voltage Parameter 3 it shows the internal measurement value of the output voltage and you can calibrate it by pressing Up or Down according to the measurement from an external voltage meter The calibration result will be effective by pressing Enter The calibration range is limited within 9V This function is normally used for parallel operation Parameter 2 it always shows PH A as phase auto adapt function Paramet
9. efficiency NOTE 3 The selections for color of wires should be followed by the local electrical laws and regulations NOTE 4 For single UPS operation it s not necessary to connect the Non isolated Neutral terminal 5 Remove the terminal block cover on the rear panel of UPS Then connect the wires according to the following terminal block diagrams Connect the earth wire first when making wire connection Disconnect the earth wire last when making wire disconnection NON so L1 NI 12 N2 LI L2 L3 N 8 OJ A H O H Output 1 Line Input Neutral Output 1 Neutral Input Line 3 Output 2 Line Input Line 2 Output 2 Neutral Input Line 1 Terminal Block wiring diagram of 10K 10KL Li N1 L2 N2 MI MI
10. it is meaningless unless the ECO function is enabled Parameter 2 Low voltage point in ECO mode The setting range is from 5 to 10 of the nominal voltage Parameter 3 High voltage point in ECO mode The setting range is from 5 to 10 of the nominal voltage Parameter 2 Set low frequency point for ECO mode 50 Hz system Setting range is from 46 0Hz to 48 0Hz 60 Hz system Setting range is from 56 0Hz to 58 0Hz The default value is 48 0Hz 58 0Hz Parameter 3 Set high frequency point for ECO mode 50 Hz Setting range is from 52 0Hz to 54 0 Hz 60 Hz Setting range is from 62 0Hz to 64 0Hz The default value is 52 0Hz 62 0Hz Parameter 2 OPN Bypass allowed When selected UPS will run at Bypass mode depending on bypass enabled disabled setting FBD Bypass not allowed When selected it s not allowed for running in Bypass mode under any situations Parameter 3 ENA Bypass enabled When selected Bypass mode is activated DIS Bypass disabled When selected automatic bypass is acceptable but manual bypass is not allowed Manual bypass means users manually operate UPS for Bypass mode For example pressing OFF button in AC mode to turn into Bypass mode e 09 Maximum battery discharge time setting Parameter 3 000990 Set the maximum discharge time from 0 min to 999 min UPS will shut down to protect battery if the discharge time arrives before the battery is under voltage The default
11. mode If the overload time is over acceptable time listed in spec at Battery mode the UPS will become fault status At this time if bypass is enabled the UPS will power to the load via bypass If bypass function is disabled or the input power is not within bypass acceptable range it will cut off output directly 4 Charge the batteries 1 2 3 After the UPS is connected to the utility power the charger will charge the batteries automatically except in Battery mode or during battery self test Suggest to charge batteries at least 10 hours before use Otherwise the backup time may be shorter than expected time Make sure the battery numbers setting on the control board Please refer to the section 3 4 12 for detailed setting is consistent to real connection 5 Battery mode operation 1 2 3 4 5 When the UPS is in Battery mode the buzzer will beep according to different battery capacity If the battery capacity is more than 25 the buzzer will beep once every 4 seconds If the battery voltage drops to the alarm level the buzzer will beep quickly once every sec to remind users that the battery is at low level and the UPS will shut down automatically soon Users could switch off some non critical loads to disable the shutdown alarm and prolong the backup time the UPS would cut off the programmable output terminal automatically when the programmable timer function is enabled If there is no more load to be switched
12. the UPS It means the UPS has no output Alarm beeps every two minutes LCD display Cun rni l 4 54 Ls 4 54 ee LH LCD display u ac ac u ccH ccu ee 26 riri Hz ECO mode Description When the input voltage is within voltage regulation range and ECO mode is enabled UPS will bypass voltage to output for energy saving LCD display S 3 l CVCF mode Description When the output frequency is set to CF the inverter will output constant frequency 50 Hz or 60 Hz At this mode the UPS will have no bypass output but still charge battery LCD display Tu Cu oat lea ER E i ac u 5 oat et l 2l Q E E 53 Battery mode Description When the input voltage frequency is beyond the acceptable range or power failure UPS will backup power from battery and alarm will beep every 4 seconds LCD display r gt S1 95 y u BRI a EN Bypass mode Description When input voltage is within acceptable range and bypass is enabled turn off the UPS and it will enter Bypass mode Alarm beeps every two minutes LCD display gt B ac ac zan EL m 2L L1 Hz 3 g 6 E x LI Battery Test Description When UPS is in AC mode or CVCF mode press Test key for more than 0 55 Then the UPS will beep once and start Battery Test The line between I P and inv
13. value is 990 min DIS Disable battery discharge protection and backup time will depend on battery capacity Reserved will be displayed if the UPS is equipped with output transformer ratio of 2 1 The following setting is only available for the UPS with output transformer ratio of 1 1 Parameter 3 Set programmable output You may choose the following three options ON Programmable output is manually switched on timelessly OFF Programmable output is manually switched off However if UPS restarts this setting will automatically go to ATO status ATO Programmable output is automatically turned on or cut off according to battery or load status When the battery voltage is lower than the setting point or shutdown time arrives the programmable output will be cut off automatically After the utility is recovering the output will turn on automatically If overload happens the programmable output also will be cut off automatically If it happens 3 times the programmable output will be cut off until it is manually switched on transformer ratio of 2 1 The following setting is only available for the UPS with output transformer ratio of 1 1 Parameter 2 001 Set shutdown time for programmable output Parameter 3 Shutdown time in minutes Setting range is from 0 to 300 When shutdown time arrives the programmable output terminal will be cut off The default value 23 13 Ba
14. ERR RS ERERREESREERERERKRREERERRSERRRERSERSERERRERRERKAREESRERESSNREIRERREERAREREE vous seaiess 32 5 STORAGE AND MAINTENANCE 5 5555225 uuuuuuuuuuuuusRuuRuuRERRRRRRRERERRRRRRSREERERRRRESREERERSRRESRERERERERRESRERERERRRRS 34 ESI I E cR sie 34 MAINTENANCE conne UDINE IPEIN E NOE TANE CR ITIN n cu iste oco Iv uoi vic bcc sp ccs DD t EL S DM M DD o el Eee 34 6 SPECIFICATIONS aos 35 1 Safety and EMC instructions Please read carefully the following user manual and the safety instructions before installing the unit or using the unit 1 1 Transportation and Storage AN Please transport the UPS system only in the original package to protect against shock and impact The UPS must be stored in the room where it is ventilated and dry 1 2 Preparation AN Condensation may occur if the UPS system is moved directly from cold to warm environment The UPS system must be absolutely dry before being installed Please allow at least two hours for the UPS system to acclimate the environment Do not install the UPS system near water or in moist environments Do not install the UPS system where it would be exposed to direct sunlight or nearby heater AN Do not block ventilation holes in the UPS housing 1 3 Installation AN Do not connect appliances or devices which would overload the UPS e g big motor type equipment to the UPS output sockets or terminal Place cables in s
15. H Bg H Vac OVER LOAD Seay INPUT OUTPUT ii gt Load info og O P n ME EE ie Programmable Display Backup time information Fault information Indicates that the warning and fault occurs HH 3 Indicates the fault codes and the codes are listed in details in section 3 9 Mute operation Indicates that the UPS alarm is disabled Output amp Battery voltage information Indicates the battery discharge time in numbers H hours M minutes S seconds LL LI DIS Indicates the output voltage frequency or battery voltage LILO wz Vac output voltage Vdc battery voltage Hz frequency OUTPUT Indicates the load level by 0 25 26 50 51 75 and 76 100 ret SHORT Indicates the load or the output is short rogrammable output information Indicates that the programmable outputs are working Mode operation information Indicates the UPS connects to the mains Indicates the battery is working Indicates the bypass circuit is working B 9 ll wa lt v o Wim Indicates the ECO mode is enabled Indicates the Inverter circuit is working 14 gt Indicates the output is working Battery information Indicates the Battery capacity by 0 25 26 50 51 75 and 76 100 i BATT FAULT Indicates the battery is not connected LOW BATT Indicates low battery level and low battery voltage Input
16. If 60Hz selected in parameter 2 UPS will transfer to battery mode when input frequency is not within 56964 Hz If Parameter 2 is ATO the Parameter 3 will show the current frequency Note For single unit it will have bypass output for a couple of seconds after the unit is powered on Therefore to avoid damage on connected devices it s strongly suggested to add an additional Output relay board for CVCF application e 03 Voltage range for bypass Parameter 2 Set the acceptable low voltage for bypass Setting range is from 110V to 209V and the default value is 110V Parameter 3 Set the acceptable high voltage for bypass Setting range is from 231V to 276V and the default value is 264V 21 04 Frequency range for bypass Interface Parameter 2 Set the acceptable low frequency for bypass 50 Hz system Setting range is from 46 0Hz to 49 0Hz 60 Hz system Setting range is from 56 0Hz to 59 0Hz The default value is 46 0Hz 56 0Hz Parameter 3 Set the acceptable high frequency for bypass 50 Hz Setting range is from 51 0Hz to 54 0 Hz 60 Hz Setting range is from 61 0Hz to 64 0 7 The default value is 54 0Hz 64 0Hz Qc d J gt a Parameter 3 Enable or disable ECO function You may choose following two options DIS disable ECO function ENA enable ECO function If ECO function is disabled voltage range and frequency range for ECO mode still can be set but
17. L1 L2 L3 N 5 Output 1 Line Input Neutral Output 1 Neutral Input Line 3 Output 2 Line Input Line 2 Output 2 Neutral Input Line 1 Battery Battery z Terminal block wiring diagram of 20KL NOTE 1 Make sure that the wires are connected tightly with the terminals NOTE 2 There are two kinds of outputs output terminal outlets and programmable terminal Please connect non critical devices to the programmable terminal and critical devices to the output terminal outlets During power failure you may extend the backup time to critical devices by setting shorter backup time for non critical devices NOTE 3 Please install the output breaker between the output terminal and the load and the breaker should be qualified with leakage current protective function if necessary 6 Put the terminal block cover back to the rear panel of the UPS AN Warning Only for standard model e Make sure the UPS is not turned on before installation The UPS should not be turned on during wiring connection e Do not try to modify the standard model to the long run model Particularly do not try to connect the standard internal battery to the external battery The battery type and voltage may be different If you connect them together it maybe causes the hazard of electric shock or fire AN Warning Only for long run model e Make sure a DC breaker or other protection device between UPS and external battery pack is installed If not please install it
18. Power stage fan External battery connector only available for 10KL Input circuit breaker Maintenance bypass switch Input Output terminal Isolation transformer fan Output terminal 1 Output terminal 2 External battery terminal only available for Long run model Utility input terminal Non isolated Neutral terminal Grounding terminal 2 3 Single UPS Installation Installation and wiring must be performed in accordance with the local electric laws regulations and execute the following instructions by professional personnel 1 Make sure the mains wire and breakers in the building are enough for the rated capacity of UPS to avoid the hazards of electric shock or fire NOTE Do not use the wall receptacle as the input power source for the UPS as its rated current is less than the UPS s maximum input current Otherwise the receptacle may be burned and destroyed 2 Switch off the mains switch in the building before installation 3 Turn off all the connected devices before connecting to the UPS 4 Prepare wires based on the following table Wiring spec AWG Model o8 8 8 o8 8 8 8 oe e 6 5 NOTE 1 The cable for 10K 10KL should be able to withstand over 63A current It is recommended to use 8AWG or thicker wire for safety and efficiency NOTE 2 The cable for 20KL should be able to withstand over 100A current It is recommended to use 6AWG or thicker wire for safety and
19. ages Repairs may be carried out only by qualified maintenance personnel Even after the unit is disconnected from the mains components inside the UPS system are still connected to the battery packs which are potentially dangerous Before carrying out any kind of service and or maintenance disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS capacitors Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations Unauthorized persons must be kept well away from the batteries A Verify that no voltage between the battery terminals and the ground is present before maintenance or repair In this product the battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Batteries may cause electric shock and have a high short circuit current Please remove all wristwatches rings and other metal personal objects before maintenance or repair and only use tools with insulated grips and handles for maintaining or repairing When replace the batteries install the same number and same type of batteries Do not attempt to dispose of batteries by burning them This could cause battery explosion The batteries must be rightly deposed according to local regulation Do not open or destroy batteries Esc
20. amp Battery voltage information LI CIL UG Indicates the input voltage or frequency or battery voltage LI LLLI Hz Vac Input voltage Vdc battery voltage Hz input frequency INPUT 12 3 3 Audible Alarm Description Bypass mode Beeping once every 2 minutes Battery mode Beeping once every 4 seconds Yes Fault mode Beeping continuously Beeping continuously 3 4 Single UPS Operation 1 Turn on the UPS with utility power supply in AC mode 1 After power supply is connected correctly set the breaker of the battery pack at ON position the step only available for long run model Then set the input breaker at ON position At this time the fan is running and the UPS enter to power on mode for initialization several seconds later UPS operates in Bypass mode and supplies power to the loads via the bypass NOTE When UPS is in Bypass mode the output voltage will directly power from utility after you switch on the input breaker In Bypass mode the load is not protected by UPS To protect your precious devices you should turn on the UPS Refer to next step 2 Press and hold the ON button for 0 5s to turn on the UPS and the buzzer will beep once 3 Afew seconds later the UPS will enter to AC mode If the utility power is abnormal the UPS will operate in Battery mode without interruption NOTE When the UPS is running out battery it will shut down automatically at Battery mode When the utilit
21. aping electrolyte can cause injury to the skin and eyes It may be toxic Please replace the fuse only with the same type and amperage in order to avoid fire hazards AN Do not disassemble the UPS system 34 6 Specifications APACITY 20000VA 16000W INPUT 110 VAC L N 3 at 50 Load Voltage 176 VAC L N 3 at 100 Load Range Low Line Loss Voltage 10V 300 VAC L N 3 96 High Line Comeback High Line Loss Voltage 10V 46Hz 54 Hz 50Hz system 56Hz 64 Hz 60Hz system Three phase with ground 0 99 at 100 Load Frequency Range hase ower Factor OUTPUT Output voltage AC Voltage Regulation Frequency Range Synchronized Range requency Range Batt Mode 104 110 115 120VAC or 208 220 230 240VAC 1 46Hz 54 Hz 50Hz system 56Hz 64 Hz 60Hz system 50 Hz 0 1 Hz or 60Hz 0 1 Hz 100 105 10min AC mode 105 125 1min gt 125 1sec 100 105 30sec Battery mode 105 125 10sec gt 125 1sec urrent Crest Ratio 3 1 max N Harmonic Distortion lt 2 96 100 Linear Load lt 6 10096 lt 2 100 Linear Load lt 7 Non linear Load 100 Non linear Load ome m ms 10 ms EFFICIENCY BATTERY Depending on Denending on application Recharge Time 9 us boo to 90 applications Current 1 0 A 10 4 yos Yo 8 0 A 10 max 273 V 1 Based on 20pcs batteries PHYSICAL Dimen
22. backup time for critical devices by cutting off non critical devices For 2 1 isolation transformer there are 2 sets of low voltage outputs 104 110 115 120V on L1 N1 amp L2 N2 Each set is able to provide 50 of UPS rating power Connect one load to L1 N1 and the other load to L2 N2 Option 2 NOY LI 12 N2 LI L2 L3 N AG auo allie AD Load Wiring diagram for 10K 10KL Ll 12 N2 LI L2 L3 N 7 7 au a D a Un D a n D au I 7N j DTI TN n Zu du ENIM d iL N 4 N l
23. carefully Switch off the battery breaker before installation NOTE Set the battery pack breaker in OFF position and then install the battery pack e Pay highly attention to the rated battery voltage marked on the rear panel If you want to change the numbers of the battery pack please make sure you modify the setting simultaneously The connection with wrong battery voltage may cause permanent damage of the UPS Make sure the voltage of the battery pack is correct e Pay highly attention to the polarity marking on external battery terminal block and make sure the correct battery polarity is connected Wrong connection may cause permanent damage of the UPS e Make sure the protective earth ground wiring is correct The wire current spec color position connection and conductance reliability should be checked carefully e Make sure the utility input amp output wiring is correct The wire current spec color position connection and conductance reliability should be checked carefully Make sure the L N site is correct not reverse and short circuited 2 4 Output Configuration Note There are two kinds of isolation transformers 1 1 isolation transformer and 1 2 isolation transformer If choosing 1 1 isolation transformer only option 1 configuration is available Option 1 NON Ll N1 L2 N2 L1 L2 L3 N
24. eaker of the remaining UPS and the system will transfer to Bypass mode Set the maintenance switches from BPS to UPS and put the maintenance bypass covers back 5 Turn on the remaining UPS according to the previous section Warning Only for the parallel system e Before turning on the parallel system to activate inverter make sure that all unit s maintenance switch at the same position e When parallel system is turned on to work through inverter please do not operate the maintenance switch of any unit 3 6 Abbreviation Meaning in LCD Display Abbreviation Display content Meaning oe ff lem EE wo So o Fad we ow Pw jNemwekm O O 19 Li 3 7 LCD Setting There are three parameters to set up the UPS Refer to following diagram Parameter 1 It s for program alternatives Refer Parameter 1 to below table Parameter 2 and parameter 3 are the setting options or values for each program Note Please select Up or Down button to change the programs or parameters Parameter 2 Parameter 3 Note The following order of setting code only presents when UPS is in Bypass Mode or no output mode The setting code number will change the numbers under other modes For example when the UPS is in AC mode the total available setting becomes 7 only Then setting code of Bypass mode setting will become 01 Battery backup time setting will become 02 and so
25. er 3 Enable or disable phase auto adapt function You may choose following two options DIS disable phase auto adapt function Then the UPS only can accept one condition which the phase difference of L2 and L1 is 120 and phase difference between L3 and L2 is 1205 ENA enable phase auto adapt function Then the UPS can accept either inputs of L1 L2 L3 in the same phase or the phase difference between L2 and L1 with 1205 L3 and L2 with 120 or phase difference between L2 and L1 240 and L3 and L2 with 240 3 8 Operating Mode Status Description Following table shows LCD display for operating modes and status 1 If the UPS is in normal operation it will show four screens one by one which represents 3 phase input voltage L1 L2 L3 and frequency in turns 2 If parallel UPS systems are successfully set up it will show one more screen with PAR in parameter 2 and assigned number in parameter 3 as below parallel screen diagram The master UPS will be default assigned as 001 and slave UPSs will be assigned as either 002 or 003 The assigned numbers may be changed dynamically in the operation 29 Operating mode status 93e ooo 000 xm soe hage INPUT 12 OUTPUT en SCC sae A 9 7jJ ves La O P IE s NP No output Description When 1 is out of acceptable range or bypass is disabled or forbidden UPS mode will enter into no output mode if powering on or turning off
26. erter icons will blink to remind users This operation is used to check the battery status 28 LCD display TB 5 Ju In es l LLLI Warning Description If some errors occur in the UPS but it is still running normally it will show status one more screen to represent the warning situation In the warning screen the icon A will be flashing and it can show up to 3 error codes and each code indicates one error You can find the code meaning in the warning code table LCD display amp 1 D i 7 BATT FAULT 1 7 G3 3E Fault status Description When UPS has fault happened the inverter will be blocked It will display fault code in screen and the icon will light up You can find the code meaning in the fault code table LCD display A S34 DDD ac Vac OVER LOAD 224 Dog 900 OUTPUT 3 gt g Lj m OUTPUT 3 2 u O P BIA L9 V niaig iia P 01 LILI LI ba Ll Hz OUTPUT i z 20 3 9 Fault Code Fault code Faultevent Icon Fault code Faultevent Icon 01 Busstatfalue None Negative power fault None 02 Busver None 21 Battery SCR short circuited None 03 Busundr Nome 24 Inverterrelay short circuited None _ 7 Bus unbalance Battery fuse broken in Bud Battery mode meae s mme pw fa
27. es ok led pl Nl 7 2 5 UPS INSTALLATION FOR PARALLEL SYSTEM cccecccscccccccscccucccucecueesuueseueeueesueesueenunesueeguetgunesuregunegunenanegunenanys 10 2 6 SOFTWARE INSTALLATION eeeen nnne nnnm narn annia rusa rusa rusa rusa rusa resa resa rusa resa rusa resa rusas resa resa rna nnn 12 3 OPERATIONS M GS X M 13 3 1 BUTTON OPERATION ehm nhnnnahnnann earns rusa rusa rusa rusa rusa usa rsa resa resa sesa resa ssa resa rusas resa rna rn nnn 13 352 LED INDICATORS AND ECD PANELE 255 5 2 ehh meo outta uode uM ELI edu a e e QD UM E Did LL Mri 13 Nicias ete rae git uae wat A A T ETT 15 3742 SINGEE UPS aa teenie wan ence e sip d cS EM EI LEE LEE 15 3 5 PARALLEL PERATION MEERRRCRERORROTERERTT ments 18 3 6 ABBREVIATION MEANING IN LCD DISPLAY hn nean arn arn arn ru saria rusa rna rusa 18 LCD SE TIMING cocci etek heehee ct shee ee oh tte ahs shee ae et alec ate te ah See ae tee alec 20 3 8 OPERATING MODE STATUS DESCRIPTION ccccecececuacecceuaceceeuaveeeevaveneeuaveeeeuareeenvaveeeevaveeenvavaneevareeeenaneneenanass 25 cnet mousse cae oa ane sc at 30 3210s WARNING INDICATOR m 30 5 MM cS 31 4 TROUBLE SHOOTING 5i RR E
28. f input breaker in bypass no output mode 01 Output voltage Interface Parameter 3 Output voltage You may choose the following output voltage in parameter 3 208 Presents output voltage is 208Vac 220 Presents output voltage is 220Vac 230 Presents output voltage is 230Vac 240 Presents output voltage is 240Vac Parameter 2 Output Frequency Setting the output frequency You may choose following three options in parameter 2 50 0Hz The output frequency is setting for 50 0Hz 60 0Hz The output frequency is setting for 60 0Hz ATO If selected output frequency will be decided according to the latest normal utility frequency If it is from 46Hz to 54Hz the output frequency will be 50 0Hz If it is from 56Hz to 64Hz the output frequency will be 60 0Hz ATO is default setting Parameter 3 Frequency mode Setting output frequency at CVCF mode or not CVCF mode You may choose following two options in parameter 3 CF Setting UPS to CVCF mode If selected the output frequency will be fixed at 50Hz or 60Hz according to setting in parameter 2 The input frequency could be from 46Hz to 64Hz NCF Setting UPS to normal mode not CVCF mode If selected the output frequency will synchronize with the input frequency within 46 54 Hz at 50Hz or within 569564 Hz at 60Hz according to setting in parameter 2 If 50 Hz selected in parameter 2 UPS will transfer to battery mode when input frequency is not within 46954 Hz
29. g code this time the EPO switch is in the circuit In closed EP flash on LCD display and alarm OFF status or the jumper is ipa Te ERD beeps every second open Sueno BATT FAULT i The icon Aana hoi Sr Mema Check if all batteries are LCD display and alarm beeps every battery IS incorrectly connected well second connected Remove excess loads from UPS is overload UPS output UPS is overloaded Devices N OVER LOAD connected to the UPS are fed Remove excess loads from The icon and flash on directly by the electrical UPS output LCD display and alarm beeps twice network via the B every second After repetitive overloads the UPS is locked in the Bypass mode Connected devices are fed directly by the mains Remove excess loads from UPS output first Then shut down the UPS and restart it Fault code is shown as 43 The icon lights on LCD display and alarm beeps continuously UPS is overload too long and becomes fault Then UPS shut down automatically Remove excess loads from UPS output and restart it Fault code is shown as 14 the icon The UPS shut down Check output wiring and if automatically because short lights on LCD display and circuit MN on the UPS connected devices are in short alarm beeps continuously output circuit status Other fault codes are shown on LCD A UPS internal fault has display and alarm beeps continuously occurred youl dealer Cha
30. g of some parts Please keep the original package in a safe place for future use 2 2 Rear Panel View o E o Gao oH HH 2 ET e 5 Diagram 1 10K 10KL Rear Panel Diagram 2 10K 10KL Input Output Terminal 3 Sms e Q SS ce EE MEE Diagram 4 20KL Input Output Terminal ZEN O Diagram 3 20KL Rear Panel Diagram 5 20KL Grounding Neutral Terminal 2 qe oOx D Ye E e e e O O N Q Ui W NN KF O RS 232 communication port USB communication port Emergency power off function connector EPO connector Share current port only available for parallel model Parallel port only available for parallel model Intelligent slot Charger fan
31. id or other foreign objects can enter into the UPS system The UPS can be operated by any individuals with no previous experience 1 5 Standards Safety IEC EN 62040 1 EMI Category C3 Category C3 Warning This is a product for commercial and industrial application in the second environment installation restrictions or additional measures may be needed to prevent disturbances 2 Installation and Operation There are two different types of online UPS standard and long run models Please refer to the following model table Model Type Model Type Standard 10KL Long run model 20KL model We also offer optional parallel function for these two types by request The UPS with parallel function is called as Parallel model We have described detailed installation and operation of Parallel Model in the following chapter 2 1 Unpacking and Inspection Unpack the package and check the package contents The shipping package contains e One UPS e One user manual e One monitoring software CD e One RS 232 cable option e One USB cable e One parallel cable only available for parallel model e One share current cable only available for parallel model e One battery cable only available for 10KL NOTE Before installation please inspect the unit Be sure that nothing inside the package is damaged during transportation Do not turn on the unit and notify the carrier and dealer immediately if there is any damage or lackin
32. ilure x peana e munere we unbalance High inverter voltage fone Over temperature Low inverter voltage Inverter output short UPS model abnormal circuited 3 10 Warning Indicator Battery low Beeping every second Overload MEM twice every second Battery unconnected Beepngeveryseond every second op ON EPO enable Beeping every second Fan failure Over temperature AN Beeping every second Charger failure ATS Beeping every second I P fuse broken Beeping every second Overload 3 times in 30min Beeping every second 30 3 11 Warning Code a Battery unconnected L1 IP fuse broken B5 IP Neutral loss or IP L2 L3 omo Line situations are different in parallel fuse broken system 04 IP phase abnormal Bypass situations are different in parallel system 07 Over charge Locked in bypass after overload 3 times in 30min A 36 Low battery 08 Converter current unbalance Battery fuse broken yess unstable EPO enable 10 21 22 33 35 36 3A 3B 3C D 3 4 Trouble Shooting If the UPS system does not operate correctly please solve the problem by using the table below Symptom Remedy No indication and alarm in the front display panel even though the mains is normal The AC input power is not Check if input cable firmly connected well connected to the mains EPO function is activated At E Ine ten Aand the warnin
33. llel system in AC mode a Turn on the input breaker of each UPS After all UPSs enter to bypass mode measure the voltage between input L1 of each UPS normally this voltage difference should be less than 1V measure the output L1 N1 and output L2 N2 voltage of each UPS and usually the difference between each unit should be less than 2V If above voltage differences are all within criteria that means all connections are correct otherwise please check if the wirings are connected correctly b Turn on the output breaker of each UPS C Turn on each UPS in turns After a while the will enter to AC mode synchronously and then the parallel system is completed 6 Turn on the parallel system in Battery mode a Turn on the battery breaker only available in long run model and output breaker of each UPS NOTE It s not allowed to share one battery pack for long run UPSs in parallel system Each UPS should be connected to its battery pack b Turn on any UPS A few seconds later the UPS will enter to battery mode C Then turn on another UPS A few seconds later the UPS will enter to battery mode and add to the parallel system d If you have the third UPS follow the same procedure of c Then the parallel system is complete If more detailed information is needed please contact supplier or service center for parallel operation instruction 2 Add one new unit into the parallel system 1 You can not add one new unit in
34. off at that time you have to shut down all loads as soon as possible to protect the devices or save data Otherwise there is a risk of data loss or load failure In Battery mode if buzzer sound annoys users can press the Mute button to disable the buzzer The backup time of the long run model depends on the external battery capacity The backup time may vary from different environment temperature and load type When setting backup time for 16 5 hours default value from LCD panel after discharging 16 5 hours UPS will shut down automatically to protect the battery This battery discharge protection can be enabled or disabled through LCD panel control Refer to 3 7 LCD setting section 6 Test the batteries 1 2 3 If you need to check the battery status when the UPS is running in AC mode CVCF mode ECO mode you could press the Test button to let the UPS do battery self test Users also can set battery self test through monitoring software If the UPS is at battery self test the LCD display and buzzer indication will be the same as at Battery mode except that the battery LED is flashing 16 7 Turn off the UPS with utility power supply in AC mode 1 Turn off the inverter of the UPS by pressing OFF button for at least 0 5s and then the buzzer will beep once The UPS will turn into Bypass mode NOTE 1 If the UPS has been set to enable the bypass output it will bypass voltage from utility power to output socke
35. omplete it put the cover back switch on the battery breaker for long run model 6 Switch on the input breaker and the UPS will enter Bypass mode If the UPS is in maintenance Bypass mode turn the maintenance switch to UPS position and then turn on the UPS 3 5 Parallel Operation 1 Parallel system initial startup First of all please make sure all of the UPSs are parallel models and have the same configuration 1 Turn on each UPS to AC mode respectively Refer to section 3 4 1 Then measure the output voltage of each UPS to check if the voltage difference between actual output and setting value is less than 1 5V typical 1V with multimeter If the difference is more than 1 5V please calibrate the voltage by configuring inverter voltage adjustment Refer to Program 15 section 3 7 in LCD setting If voltage difference remains more than 1 5V please contact your local distributor or service center for help 2 Calibrate the output voltage measurement by configuring output voltage calibration Refer to Program 16 section 3 7 in LCD setting to make sure the difference between real output voltage and detected value of UPS is less than 1V 3 Turn off each UPS Refer to section 3 4 7 Then follow the wiring procedure in section 2 4 4 Remove the cover of share current cable port on the UPS connect each UPS one by one with the parallel cable and share current cable and then screw the cover back again 5 Turn on the para
36. on 17 programs available list for parameter 1 Bypass AC ECO CVCF Battery Batter 01 jOutptvotage Y o o2 Outputfrequency S 09 Votaerageforbypss yv oo 04 Frequency range for bypass Y T 05 ECOmodeenblediable v Frequency range for ECO mode Bypass mode setting 06 EE 08 o Y yY setting Reserved Programmable output Y setting Reserved Shutdown point for programmable output 15 Inverter voltage adjustment Y 16 Output voltage calibration Y 17 _ Phase auto adapt enable disable Y 20 Y Y means that this program can be set in this mode There are two kinds of output transformers ratio of 1 1 and 2 1 respectively Programmable output function only is available for the output transformer with ratio of 1 1 This function allows UPS input phase sequence more flexible If it is enabled UPS can adapt several kinds of phase difference even it works like a single phase UPS If it is disabled UPS only can work under standard input phase sequence among L1 L2 and L3 Please refer to program 17 below for more details about LCD setting Note All parameter settings will be saved only when UPS shuts down normally with internal or external battery connection Normal UPS shutdown means turning of
37. ot exceed this limitation NOTE 2 When connecting to low voltage and high voltage at the same time like option 4 it will cause the L1 N1 amp L2 N2 with low voltage loads in Non Isolated status because high voltage is generated by shorting N1 L2 If it s required to keep connected load in isolated status we recommend that you may only use two low voltages at L1 N1 or L2 N2 like option 1 and also make sure that the total current in L1 N1 or L2 N2 does not exceed the value on Note 1 2 5 UPS Installation for Parallel System If the UPS is only available for single operation you may skip this section to the next 1 Install and wires the UPSs according to the section 2 3 2 Connect the output wires of each UPS to an output breaker 3 Connect all output breakers to a major output breaker Then this major output breaker will directly connect to the loads 4 Each UPS is connected to an independent battery pack 5 Connect the Non isolated Neutral terminal of each UPS one by one NOTE The parallel system can not use one battery pack Otherwise it will cause system permanent failure 10 6 Refer to the following wiring diagram E cy p CN ITD TD J au au Un l Els LU T Sal m la CN AD au LW re Z es dy C5 oc Sa pg ZH o 3 Z gee bp gp T m Tm CN ATS AD ur CN AD N 4 B un ae CY TD
38. re than 0 5s to turn off the OFF ESC Button UPS gt Esc key Press this button to return to last menu in setting menu gt Battery test Press and hold the button more than 0 55 to test the battery Test Up Button while in AC mode or CVCF mode UP key Press this button to display next selection in setting menu Mutethe alarm Press and hold the button more than 0 5s to mute the buzzer Mute Down Button Please refer to section 3 4 9 for details Down key Press this button to display previous selection in setting menu Test Up Press and hold the two buttons simultaneous more than 1s to enter escape Mute Down Button the setting menu CVCF mode means converter mode 3 2 LED Indicators and LCD Panel LCD panel BYPASS LINE BATTERY FAULT Q Q Q 3 LED indicators LED Indicators There are 4 LEDs on front panel to show the UPS working status meam epas e battery wm e e e e oomme o e 9 9 e e 9 9 hcm o 9 9 seyme o o e 9 eme 9 e 9 9 e e 9 om e e 9 9 mm e e Note means LED is lighting and O means LED is faded 13 LCD Panel Backup Time Info Fault Info Input amp Battery Mute Operation Voltage Info Output amp Battery NN 5 Voltage Info BATT FAULT Pee eee eee ee eee ee eee eee a l Li rr rr yan
39. rge the batteries for at least 7 hours and then check Battery backup time is shorter than capacity If the problem still nominal value persists consult your dealer Batteries defect Contact your dealer to replace the battery The icon flash on LCD Fan is locked or not working display and alarm beeps every Or the UPS temperature is too Check fans and notify dealer second high Batteries are not fully charged 32 Symptom Check and correct the input neutral connection If the connection is ok and the alarm is still displaying please refer to the LCD setting section to enter the neutral loss check The warning code 02 is shown the The input neutral wire is menu to see if the parameter3 disconnected is CHE if it is please press icon A flashes on LCD display and the Enter key firstly to make alarm beeps every second the CHE flash and press the Enter key secondly to make the UPS clear the alarm If the warning still exists please check input fuses of L2 and L3 The L2 or L3 input fuse is Replace the fuse broken 33 5 Storage and Maintenance 5 1 Storage Before storing charge the UPS at least 7 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Storage Temperature Recharge Frequency Charging Duration 5 2 Maintenance AN The UPS system operates with hazardous volt
40. s that there is a fatal error in the UPS Users can get the fault code from display panel Please check the trouble shooting table in chapter 4 for details 2 Please check the loads wiring ventilation utility battery and so on after the fault occurs Don t try to turn on the UPS again before solving the problems If the problems can t be fixed please contact the distributor or service people immediately 3 For emergency case please cut off the connection from utility external battery and output immediately to avoid more risk or danger 12 Operation of changing battery numbers 1 This operation is only available for professional or qualified technicians 2 Turn off the UPS If the load couldn t be cut off you should remove the cover of maintenance bypass switch on the rear panel and turn the maintenance switch to BPS position first 3 Switch off the input breaker and switch off the battery breaker only available for long run model 4 Remove the cabinet cover and disconnect battery wire for standard model Then modify the jumper of JS3 on the control board to set the battery numbers as following table Battery Number In series pint pin2 pin3 amp pin4 5 pin6 pin7 ping Ee 1 0 i 1 J 09 X 17 o o o j 1 xX Note 1 connect with jumper 0 no jumper x the pins are for other functions 5 Modify the battery pack for the setting number carefully After c
41. sion D X W X H Net Weight kgs 253 89 ee 1899 ee ENVIRONMENT 95 and non condensing MANAGEMENT Derate capacity to to 90 when the output voltage is adjusted to 208VAC Tf the UPS is installed or used in a place where the altitude is above than 1000m the output power must be derated one percent per 100m Product specifications are subject to change without further notice
42. to the parallel system when whole system is running You must cut off the load and shutdown the system 2 Make sure all of the UPS are the parallel models and follow the wiring refer to section 2 4 3 Install the new parallel system refers to the previous section 18 3 Remove one unit from the parallel system There are two methods to remove one unit from the parallel system First method 1 Press the OFF key twice and each time should be lasted for more than 0 5s then the UPS will enter into bypass mode or no output mode without output 2 Turn off the output breaker of this unit and then turn off the input breaker of this unit 3 After it shutdown you can turn off the battery breaker for long run model move the parallel cable and share current cable And then remove the unit out of the parallel system Second method 1 If the bypass is abnormal you can not remove the UPS without interruption You must cut off the load and shut down the system 2 Make sure the bypass setting is enabled in each UPS and then turn off the running system All UPSs will transfer to Bypass mode Remove all the maintenance bypass covers and set the maintenance switches from UPS to BPS Turn off all the input breakers and battery breakers in parallel system 3 Turn off the output breaker and move the parallel cable and share current cable of the UPS which you want then remove it out of the parallel system 4 Turn on the input br
43. ts and terminal even though you have turned off the UPS inverter NOTE 2 After turning off the UPS please be aware that the UPS is working at Bypass mode and there is risk of power loss for connected devices 2 In Bypass mode output voltage of the UPS is still present In order to cut off the output switch off the input breaker A few seconds later there is no display shown on the display panel and UPS is complete off 8 Turn off the UPS without utility power supply in Battery mode 1 Turn off the UPS by pressing OFF button for at least 0 5s and then the buzzer will beep once 2 Then UPS will cut off power to output and there is no display shown on the display panel 9 Mute the buzzer 1 To mute the buzzer please press the Mute button for at least 0 5s If you press it again after the buzzer is muted the buzzer will beep again 2 Some warning alarms can t be muted unless the error is fixed Please refer to section 3 3 for the details 10 Operation in warning status 1 When Fault LED flashes and the buzzer beeps once every second it means that there are some problems for UPS operation Users can get the warning indicator from LCD panel Please check the trouble shooting table in chapter 4 for details 2 Some warning alarms can t be muted unless the error is fixed Please refer to section 3 3 for the details 11 Operation in Fault mode 1 When Fault LED illuminates and the buzzer beeps continuously it mean
44. ttery voltage calibration is 30 minutes Parameter 2 002 Set shutdown voltage for programmable output Parameter 3 Shutdown voltage in V Setting range is from 11 2 to 13 6 If the battery voltage is less than the setting point the programmable output will be cut off The default value is 11 2V When input neutral line is correctly detected 5 will be displayed in parameter 2 and parameter 3 Parameter 2 N L Indicates neutral loss detection function Parameter 3 DIS Disable the neutral loss detection function The UPS will not detect the neutral loss or not ATO The UPS will automatically detect the neutral is lost or not If neutral loss is detected an alarm will be generated if the UPS is turned on it will transfer to battery mode When neutral is restored and detected the alarm will be muted automatically and the UPS will go back to normal mode automatically CHE The UPS will automatically detect the neutral loss If neutral loss is detected an alarm will be generated if the UPS is turned on it will transfer to battery mode When neutral is restored the alarm will NOT be muted automatically and the UPS will NOT go back to normal mode automatically Here you must mute the alarm and make the UPS go back to normal mode manually The operation is Firstly enter this menu and press the Enter key to make the CHE flash Secondly press the Enter key again to activate the neutral detection
45. uch a way that no one can step on or trip over them Do not block air vents in the housing of UPS The UPS must be installed in a location with good ventilation Ensure enough space on each side for ventilation UPS has provided earthed terminal in the final installed system configuration equipotential earth bonding to the external UPS battery cabinets The UPS can be installed only by qualified maintenance personnel An appropriate disconnect device as short circuit backup protection should be provided in the building wiring installation An integral single emergency switching device which prevents further supply to the load by the UPS in any mode of operation should be provided in the building wiring installation Connect the earth before connecting to the building wiring terminal AN Installation and Wiring must be performed in accordance with the local electrical laws and regulations 1 4 Operation AN Do not disconnect the earth conductor cable on the UPS or the building wiring terminals in any time since this would cancel the protective earth of the UPS system and of all connected loads The UPS system features its own internal current source batteries The UPS output sockets or output terminal blocks may be electrically live even if the UPS system is not connected to the building wiring outlet In order to fully disconnect the UPS system first press the OFF button and then disconnect the mains AN Ensure that no liqu
46. y power is restored the UPS will auto restart in AC mode 2 Turn on the UPS without utility power supply in Battery mode 1 Make sure that the breaker of the battery pack is at ON position only for long run model 2 Press the ON button to set up the power supply for the UPS UPS will enter to power on mode After initialization UPS will enter to No Output mode then Press and hold the ON button for 0 5s to turn on the UPS and the buzzer will beep once 3 Afew seconds later the UPS will be turned on and enter to Battery mode 15 3 Connect devices to UPS After the UPS is turned on you can connect devices to the UPS 1 2 3 4 5 Turn on the UPS first and then switch on the devices one by one the LCD panel will display total load level If it is necessary to connect the inductive loads such as a printer the in rush current should be calculated carefully to see if it meets the capacity of the UPS because the power consumption of this kind of loads is too big If the UPS is overload the buzzer will beep twice every second When the UPS is overload please remove some loads immediately It is recommended to have the total loads connected to the UPS less than 80 of its nominal power capacity to prevent overload for system safety If the overload time is over acceptable time listed in spec at AC mode the UPS will automatically transfer to Bypass mode After the overload is removed it will return to AC
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