ULTRATRAK RM15000 - Promise Technology, Inc.
Contents
1. If you elected to create the array then you should see the message Array has been created You have successfully created an array Note Depending on the size of your array RAID levels 1 3 5 0 1 30 and 50 may take a while to initialize Step 10 Partition and Format the Array Like any other type of fixed disk media in your system a RAID array must also be partitioned and formatted before use Use the same method of partitioning and formatting on an array as you would any other fixed disk Depending on the operating system you use there may or may not be various capacity limitations applicable for the different types of partitions 14 Quick Start Guide Frequently Asked Questions How do I enter the password You are prompted to enter the correct password each time you access the UltraT rak Configuration mode Password entry begins with the left most digit You must enter the proper value before proceeding to the next digit Change the value of the active password digit by pressing either the W button or the A button The W button increments the digit downward as 0 9 8 7 The A button increments the digit upward as 0 1 2 3 Press the SEL button to proceed to the next digit or to submit the password if you have just entered the last digit You are given access to the Configuration menu when the password is entered correctly What kind of hard drives can use for an UltraTrak array You can use an2. e Set of rackmount ears brackets WebPAM User Manual and screws UltraT rak RM15000 User Manual RAID Console Driver and Product Catalog Note The Web Based Promise Array Management WebPAM software provides monitoring and maintenance of your RAID through a graphic user interface GUI on your PC Install WebPAM from the CD that comes with UltraTrak You can also download it from the Promise website www promise com WebPAM will manage one UltraTrak system per PC via RS232 serial port or multiple UltraTrak systems via SCSI bus UltraT rak RM15000 Step 2 Placement of your UltraTrak The UltraT rak may be installed in any convenient location within the LVD SCSI cable length distance of the host system The UltraTrak RM15000 is designed specifically for rackmount installation but may also serve on a bench top as well The Ultra Trak RM15000 installs directly to the rack with or without a shelf Assemble the Mounting Brackets on each side of the RM15000 and set the unit into the rack Vertical Rack Post UltraTrak RM15000 mn an nn cm 0 0m m cm cm mm cm cm m u m ps See TECHNOLOGY INC Uirarrak RM 4000 O O Rackmounting Shelf optional Figure 1 Rackmounted RM15000 Quick Start Guide Step 3 Install Hard Drives Before using the UltraTrak you must first populate it with ATA hard drives The UltraTrak RM15000 can support up to fifteen disk drives and provide the
3. 10 UltraTrak Front Panel Display and Controls 12 Quick Start Guide Step 7 Enter the Password You are prompted to enter the correct password each time you access the UltraT rak Configuration mode A password consists of four digits The default password is 0000 The active password digit is marked by an underscore Password entry begins with the left most digit You must enter the proper value before proceeding to the next digit You change the value of the active password digit by pressing either the W button or the A button The W button increments the digit downward as 0 9 8 7 The A button increments the digit upward as 0 1 2 3 Press the SEL button to proceed to the next digit or to submit the password if you have just entered the last digit You are given access to the Configuration menu if you entered the password correctly Step 8 Assign a SCSI ID Each device on a SCSI chain must have a unique ID The default SCSI ID setting of the UltraTrak is 0 If you need to change the SCSI ID setting of the UltraTrak do the following 1 From the Idle mode display press the SEL button on the front panel 2 Press W button once to select Configuration then press SEL button 3 Enter the password at the prompt 4 At the Configuration menu use the W button to select Configure SCSI and then press the SEL button See page 64 in the Ultra Trak User Manual for more details 5 Atthe Configure SCSI menu
4. I 3 compliant cable are included with the UltraTrak RM15000 SCSI Terminator When the UltraTrak is the last SCSI device in the chain you must install the Promise supplied or equivalent external SCSI terminator on the SCSI Output Connector See Figure 7 SCSI Output Connector Figure 7 SCSI Terminator Installation 10 Quick Start Guide Step 6 Connect the Power UltraTrak systems will operate on either 115 volts AC or 230 volts AC The RM15000 includes two replaceable power supply modules with autosense voltage selection and Power Factor Correction PFC Main Power Switch Power Connectors Figure 8 Power Connections and Switch Plug the UltraTrak and switch the power on The main power switch is located on the back of cabinet 11 UltraT rak RM15000 When the power is switched on the LEDs and LCD screen on the front of the UltraTrak will light up Disk Drive LED View Ports mn nn GSD nn GD nn GS Gn gt GS las O PROMSE Po aso ey CD LCD Display LED Display Figure 9 UltraTrak Displays The UltraTrak spins up the disk drives seguentially in order to egualize power draw during start up After a few moments the LCD should display the following message The front panel interface for the UltraTrak consist of following items Liguid Crystal Display Power Oes Status ee SCSI G t f Up Select Down Exit Figure
5. PROMISE TECHNOLOGY INC OITRATRAK BM15000 Quien START GUIDE Version 1 0 UltraT rak RM15000 Copyright 2003 Promise Technology Inc Copyright by Promise Technology Inc Promise Technology No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Promise Technology Trademarks Promise and the Promise logo are registered in U S Patent and Trademark Office All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Important data protection information You should back up all data before installing any drive controller or storage peripheral Promise Technology is not responsible for any loss of data resulting from the use disuse or misuse of this or any other Promise Technology product Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology assumes no liability for any error in this publication and for damages whether direct indirect incidental conseguential or otherwise that may result from such error including but not limited to loss of data or profits Promise Technology provides this publication as is without warranty of any kind either express or implied including but not limited to implied warranties of merchanta
6. bility or fitness for a particular purpose The published information in the manual is subject to change without notice Promise Technology reserves the right to make changes in the product design layout and driver revisions without notification to its users Contents Step 1 Unpack the UltraTrak 0000000000000 eee eee en nn nn 3 Step 2 Placement of your UtraTrak aaan eer ennn eeens eer eennenvennnenenn 4 Steps Install Flak DIVES ori a entered deere aetna Shae 5 Step 4 Connect the SCSI Cables 0000000000000 eee een enen 9 Step 5 SCSI Termination 2 vvn nn nn nn nn nn nr nene nn 10 Step 6 Connect Ine POWE ui ani 11 Step 7 Enter the Password aan ave sevenserssensneene N NOANA 13 SIED 0 ASSIGN SCSI UD mma idee eten ata addons 13 Step 9 Configure the Ultra Trak isti ki la lol lan 14 Step 10 Partition and Format the Array osoosoovv non vv rn ren 14 Frequently Asked Questions onu ennenenvenenrenserennerenenvensersnnen venen vens 15 Quick Start Guide Step 1 Unpack the UltraTrak Open the Ultra Trak box and carefully remove the UltraTrak unit and accessories from the box The UltraT rak and accessories include the following items e UltraTrak RM15000 Unit e External LVD SCSI cable e Quick Start Guide e 15 Screw sets for hard drives e 2 Enclosure keys e 2 1 5m power cords e Null Modem Cable e 4 Rubber feet e SCSI Terminator e CD with WebPAM Software
7. configurations listed below RAID Number of Hard Drives Configuration JBOD Single Drive RAID 0 RAID 1 RAID 3 RAID 5 RAID 0 1 RAID 30 15 RAID 50 15 When a RAID 30 or 50 array has an odd number of disks it cannot be converted to another RAID level Caution You may mix manufacturer type and drive size however best performance is achieved when you populate the array with identical models For different drive sizes the arrays will use the common disk size Warning The electronic components within the Ultra rak disk array are sensitive to damage from Electro Static Discharge ESD Appropriate precautions should be observed at all times when handling the array or its subassemblies Caution Before installing a new hard drive be sure the jumpers on the new hard drives are set for single cable select or master operation Consult the drive manual for the proper settings UltraT rak RM15000 a Unlocked Locked i Front Panel Lock Figure 2 UltraTrak Front Panel Access Drive Latch Front Panel Figure 3 UltraTrak RM15000 Disk Drive Access Quick Start Guide Install new hard drives into the UltraT rak by doing the following 1 Unlock and open the Front Panel Door see Figure 2 on the UltraTrak 2 Pull the Drive Carrier Latch Handle and remove an unused Drive Carrier see Figure 3 from the UltraTrak Begin at the left Drive 1 and work toward the right Drive 15 3 Carefull
8. les Installation of the UltraTrak disk array is very similar to the installation of a standard SCSI drive The SCSI connector accepts the standard 68 pin High Density LVD SCSI connector used on most LVD SCSI devices Refer to your system and or SCSI host adapter manual for additional installation procedures that may apply to your system or host adapter SCSI Input Serial DB 9 Connector Connector SCSI Cable from SCSI Output Serial RJ 45 Host SCSI Port Connector Connector Figure 6 Back of UltraTrak RM15000 Caution To prevent possible damage to the array or system ensure that system power is OFF before connecting the cables Caution Use only externally shielded LVD SCSI cables Do not use internal flat ribbon cables for an external SCSI application UltraT rak RM15000 Step 5 SCSI Termination Correct SCSI termination procedures require that the last device on the SCSI bus be terminated If the last device is not terminated or if a device other than the last is terminated erratic SCSI bus timeouts may occur When installing the Ultra rak RM15000 on a SCSI bus with other devices be sure to observe this rule with all devices on the SCSI bus Consult your system and or host adapter manual for additional information on correct termination procedure Caution Proper termination and SCSI 3 compliant cables are required for the system to operate correctly An external SCSI terminator and a SCS
9. use the W button to select the SCSI ID and then press the SEL button 6 Atthe SCSI ID menu use the A and W button to select the SCSI ID number and then press the SEL button 7 Press the EXIT button until you return to the Idle mode 13 UltraT rak RM15000 Step 9 Configure the UltraTrak Following are the steps needed to create an array and get your UltraTrak running quickly We re using the automatic setup feature here but you may also set the array up manually if you wish Refer to the UltraT rak User Manual for details regarding the manual setup procedure 1 2 3 From the Idle mode display press the SEL button on the front panel Press W button once to select Configuration then press SEL button Enter the password at the prompt see How do Enter a Password on page 15 of the Ultra Trak User Manual At Configure Array press SEL Auto Array Setup should be selected press SEL If the message No Free Disk appears it means that an array has already been configured If you wish to re create a new array then you need to first delete the existing array before you can proceed See Delete Array on page 53 of the Ultra Trak User Manual for more details Use the A and W button to select the proper RAID level for your array press SEL to choose the selected RAID level See page 21 of the UltraTrak User Manual for help in choosing the proper RAID level Press SEL to create the array or press EXIT to cancel
10. y Ultra ATA 133 100 66 hard drive s to create arrays on the UltraTrak You should use matching drives for multiple drive arrays to maximize capacity usage as well as performance How do I learn more about configuring the UltraT rak Refer to the Ultra T rak User Manual That manual contains detailed information regarding configuration troubleshooting and maintenance for your UltraTrak I installed a new hard drive Why doesn t it power up The drive carrier handle must be locked in order for the hard drive to receive power Be sure to slide the drive carrier all the way into the UltraTrak then gently press handle toward the carrier to be sure it locks Do I have to use the LCD panel and buttons on the UltraTrak to create my RAID array No You can also use the Web Based Promise Array Management WebPAM software WebPAM allows you to create monitor and maintain your RAID on your PC though a web browser A copy of WebPAM is on the software CD that came with your UltraTrak and it is also downloadable from the Promise website at www promise com 15 UltraT rak RM15000 16
11. y lay the hard drive into the drive carrier with the drive s connectors facing the carrier s connectors 4 Slide the hard drive so the drive s ATA connector fits into the carrier s ATA connector o Attach the Drive Carrier power cable to the hard drive see Figure 4 6 Lower the hard drive into the Drive Carrier so that the screw holes on the bottom line up 7 Insert screws through the holes in the Drive Carrier and into the bottom of the hard drive Snug each screw Be careful not to over tighten Power Connector Hard Drive Mounting Holes total of 4 ATA Connector Handle Insert the carrier into the chassis this way Figure 4 Drive Carrier UltraT rak RM15000 Important Be sure each drive is securely fastened to its carrier Proper installation ensures adequate grounding and minimizes vibration Do not install drives with fewer than four screws 8 Slide the assembled Drive Carrier back into the chassis and press the handle forward to lock the Drive Carrier 9 Repeat steps 2 through 8 until all of your hard drives are installed Channel 1 Channel 15 Figure 5 Drive Channel Numbers Caution If you plan to operate your UltraTrak with fewer than 15 hard disk drives install all 15 Drive Carriers into the enclosure even if they are not holding a drive Important The Drive Carrier Handle must be locked or the disk drive will not power up Quick Start Guide Step 4 Connect the SCSI Cab
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