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Novatel Wireless MiFi 2200 User Guide

1. insert the battery by lining up the gold contact points on the battery with the gold contact points in the battery compartment i Battery EEEO i n cn Maa za lt lt a ion taa pet 2 2 o o ie QO Q o 13 Once the battery is secure place the battery cover back on the device until it locks into place connect the microUSB end of the AC wall charger to the microUSB port of the device as shown Plug the other end of the AC wall charger into the appropriate electrical outlet Charge for at least two and a half hours CAUTION Use only an approved charging accessory to charge your device Use of an incompatible charger may cause damage to your device and void the warranty gaye The default SSID for your MiFi device is MiFi2200 xxxx Secure Your SSID and Network Key 11 digit number will be printed on the back of your device The xxxx are the last four characters of your MiFi device s MAC address Powering the MiFi 2200 device On and Off To power the device on gt Press the Power button until the Power LED lights up solid green To power the device off gt Press and hold the Power button until the Power LED shuts off 14 Connecting in Wi Fi Mode LLIB The default SSID for your MiFi device is MiFi2200 xxxx Secure Your SSID and 11 digit Network Key are printed on the back of your device The xxxx are the last four characters
2. 0 ccc ccc ccc cee cece cee eee ee eee eeeeeeeeeees 55 Use the Master Reset Button 0 cc ccc ccc cece cee eee eee e eee eee eeeeeeeeeeeeee 58 TOCIIICd SUD DOM ag eae cater cows eer acasu des aeae Gens ose r en acuaaseoaeeeeen sues suncusasercnss 59 Technical Information ccccccccccccccsccccsccsscsccscsscsessesess OO Product SS DECIICAHONS cc cccuuctncesanctauarncaunnsesuceseuetescretanesdecnecseecuaceseneeas 61 Rogat NOUCCS orire cuss awgucetenyagout yen eceuas aenwewese Coens eek EREIN ES 62 Sale by HAZAL E PERET ne ak We aa pe ed E E EE ee eee ees peas 64 Limited Warranty and Liability vc 22 aciese antewades aneenadseameneneeedseduute edsoekse ocean sae on GIOSS ANY 0 45 6h os 6506 oy o 50045 05556 00e Heeb ss 55s E See ee eens eae es Glossary Product Overview MiFi 2200 Device Overview Your MiFi 2200 Intelligent Mobile Hotspot Device Power Management Using the microUSB Cable MiFi 2200 Device Overview Thank you for choosing the Novatel Wireless MiFi 2200 Intelligent Mobile Hotspot device for Mobile Broadband and Wi Fi This device operates over high speed Mobile Broadband networks in the 800 1900 bands enabling you to connect at high speeds to the Internet your corporate Intranet Wi Fi enabled devices and access your email virtually anywhere The MiFi 2200 device is an Intelligent Mobile Hotspot empowering you with high speed data access on your wireless data network and Wi Fi connectivity
3. This is the profile you should use most of the time You can set up this profile with the security measures you need to use your MiFi device safely e Temporary Hotspot This profile allows you to set up a secure temporary hotspot to allow others in your work area maximum of five to go online at the same time e Open This profile does not require a password to connect to your MiFi device Any user who can see your network name SSID can connect to your MiFi device Setting Security You can use WEP 64 or 128 bit WPA Personal PSK WPA2 Personal PSK or WPA WPA2 Mixed Mode security Some Wi Fi clients become confused if the security is changed and the network name is not If you change security settings and do not get asked for the new network key when you try to reconnect delete the existing old network name from your Preferred Networks list Then you can reconnect using the new network name IMPORTANT Record your network key O 24 From the Wi Fi Profile page select Secure as the Profile Select a security protocol from the Security list The Encryption box displays the corresponding encryption level Enter a new network key in the Network Key box Permissible characters are listed in gray just under the box Click Apply Your device will restart and you must reconnect to your wireless network using the new network key 27 Setting Up a Temporary Hotspot You can use this pro
4. 08728709 O2 35 00pm Association O0 15 00 07 26 55 08728709 02 26 10pm B55 Start 00 21 E8 3F 141 43 087 28 09 02115 18pm Association 00 15 00 07 2813B 08 28709 02 14 37pm B55 Start 00 21 E8 3F 41 43 33 WWAN Menu The WWAN menu allows you to update your Preferred Roaming List PRL displays information about your network connection and provides tools for technical support The WWAN Menu has three components e Configuration use to reactivate your MiFi device update your PRL or update the firmware of your MiFi device e Diagnostics use to view the status of your connection to the network view information about your MiFi device or view an event log about your connections to the network e Status use to view information about your internet connection to view traffic counters or to view an Internet connection log Configuration Click Configuration in the WWAN menu to reactivate your MiFi device update your PRL or update the firmware of your MiFi device Select from the following options on the WWAN Configuration page gt Click Activate Device to reactivate your MiFi device for use on the network gt Click Update PRL to update your provider s Preferred Roaming List You should update your PRL about every three months to make sure you have the latest enhancements from your provider gt Click Update Firmware to update your MiFi device s internal software firmware WARNING s f technical suppo
5. Features With the MiFi 2200 device you can e Connect to High Speed Wireless Data e Benefit from Wi Fi Connectivity e With the MiFi 2200 Intelligent Mobile Hotspot device connect via Wi Fi and access high speed mobile broadband service to browse the Internet access email run business applications and more from a computer or most Wi Fi compatible devices e The MiFi 2200 device enables multiple Wi Fi enabled devices to connect at one time such as notebooks desktops tablet computers personal digital assistants and most Wi Fi enabled consumer devices e Typical battery usage time is up to 4 hours active and up to 40 hours standby in Wi Fi mode with one Wi Fi connective device e Manage Wireless Network Activity MiFi Device Settings MiFi Device Settings Allows you to manage monitor and customize your Wi Fi Mobile Broadband connection through an easy to use interface when the device is in Wi Fi mode that is without the use of the USB cable Additional features include Advanced embedded antenna design for Mobile Broadband and Wi Fi VPN capability Auto installation and connectivity options GPS technology to search for stores restaurants and other locations in your area NDIS configuration Package Contents The Novatel Wireless MiFi 2200 device package includes MiFi 2200 Intelligent Mobile Hotspot device AC Wall Charger Lithium lon Battery Storage Pouch microUSB Cable Quick Start Guide Product Use
6. The Traffic Counters section displays the following e Date and time connection was made e Total duration of connection 00 57 37 4 76 MB 3 02 MB 3 59 MB e Total data bytes received and transmitted plus the total for both directions 39 This section displays both a cumulative lifetime count and a count for the current session which can be reset gt Click Reset Counter to set all counts back to zero Internet Connection Log Click Internet Connection Log to display a log of outgoing traffic showing these details e Date Time e Client IP Address IP address of sender e Destination IP address of recipient e Port computer port through which data was sent e Type connection protocol used Date Time Client IP Address Destination Port Type 04 16 09 03 35 13pm 192 168 1 2 193 138 220 187 a0 TCP 04 16 09 03 35 12pm 192 168 1 2 68 28 58 92 53 UDP 04 16 09 03 35 12pm 192 168 1 2 193 138 220 187 80 TCP 04 16 09 03 35 12pm 192 168 1 2 91 103 67 144 7022 UDP 0416 09 03 34 41pm 192 168 1 2 193 138 220 187 80 TCP 04 16 09 03 34 39pm 192 168 1 2 68 28 58 92 53 UDF 0416 09 03 34 12pm 192 168 1 2 193 138 220 187 80 TCP 04 16 09 03 34 12pm 192 168 1 2 68 28 58 92 53 UDF 04 16 09 03 34 11pm 192 168 1 2 193 138 220 187 BO TCP 04 16 09 03 34 10pm 192 168 1 2 68 28 58 92 K3 UDF 40 Advanced Menu The Advanced menu allows you to back up and restore your configuration specify router settings such as DHCP port filtering and p
7. MiFi 2200 Intelligent Mobile Hotspot 2011 Novatel Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc Patents and Licenses Visit www novatelwireless com patents for a complete list of all Novatel Wireless patents Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administration Act Compliance Clause
8. The MiFi device is transmitting receiving mobile broadband data The blinking rate is proportional to the data speed Power Button LED Led Color Status Description No Light Device is powered off Green E Solid The MiFi device is powered on and fully charged Glowing The MiFi device is in standby mode power savino Press the power button to wake up the device Red a Blinking Battery is critically low Amber a Solid Battery is charging Blinking Error See Troubleshooting page 51 Blue ze Solid The MiFi device is powered on and roaming Caring for Your Device As with any electronic device the MiFi 2200 device must be handled with care to ensure reliable operation Novatel Wireless recommends the following handling guidelines e Do not apply adhesive labels to the MiFi 2200 device they may cause the device to potentially overheat and they may alter the performance of the antenna system e The USB connector should plug easily into your computer s Type A USB port Forcing the device into a port may damage the connector e Protect the MiFi 2200 device from liquids dust and excessive heat e Store the MiFi 2200 device in a safe place when not in use Power Management Your device will work from its battery or when plugged into a power source e Battery The battery will last for up to four hours Charge the battery by plugging in the AC adapter While the battery is charging t
9. i Li W Dm if N i ap ee 14512200 SPRINT AAN AOE WARESS 31 The Wi Fi Status page is divided into three sections Wi Fi Network WiFi Network Current Profile secure Channel 1 Network Name MiFi2200 2FFE Secure Mode 802 11g 802 11b Clients Connected 1 Security WPA Personal PSK Clients Allowed 58 Encryption TKIP Network Key The Wi Fi Network section of the Wi Fi Status page displays the following information e Profile currently in use e Network Name SSID for your MiFi device e Number of clients currently connected e Maximum number of clients allowed to connect to your MiFi device You can select the maximum number of connections in the Clients Allowed box e Channel being used e Current wireless mode e Security type and encryption for the current profile e Network Key link Click to retrieve the network key Wi Fi Clients WiFi Clients IP Address Hostname MAC Address Date Time 10 21 2009 00 07 45pm The Wi Fi Clients section of the Wi Fi Status page shows the clients that are currently connected to your MiFi device This is another way you can find the MAC address for a particular device 32 Wi Fi Log gt Click the Wi Fi Log button to view a listing of Wi Fi events most recent first WiFi Event Log Windows Internet Explorer http mifi admin witilog htm WiFi Log gt Current Time 08 26 09 03 06 11pm 08728709 02 35 41pm Association O0O 15 00 07 26 35
10. date format and time format and to turn on the system log sexe You can view the system log from the System Status page see page 51 In the Language list click the language you wish to use Currently English is the only option and this list is disabled grayed out In the Date Time list click the date format U S or European and the time system 12 hr or 24 hr that you want to use Optionally you can select the System log enable check box if you want to create a system log Ss 8 0 Confirm your selections and click Apply 44 Config File Click Config File in the Advanced menu to back up your configuration file MiFi device settings to your computer or to restore a saved configuration file from your computer _ Help Logout Home GPS Password WiFi WWAN Advanced ull Novatel EvDO Rev A Connected Config File Config File Download Download Backup the configuration file to your PC Config File Upload Upload Restore a configuration file fram your PE Fle Bows ee 14512200 SPRINT AN The Config File page is divided into two sections and allows you to back up and restore your MiFi device configuration settings Config File Download Back up your MiFi device settings file to your computer Click Download File Click Save to place the file config xml savefile on your computer You may rename the file If the file opens in your browser instead of downloading use your bro
11. 5 bit mode characters to mobile devices SMS is also Known as text messaging SMTP Simple Mail Transfer Protocol An Internet standard for email transmission across IP networks SSID Service Set IDentifier The name assigned to a Wi Fi network TCP Transmission Control Protocol A core protocol for transmitting and receiving information over the Internet TCP IP Transmission Control Protocol Internet Protocol The set of communications protocols used for the Internet and other similar networks Telnet Telecommunication Network A network protocol used on the Internet or on local area networks TFTP Trivial File Transfer Protocol A file transfer protocol with a subset of FTP functionality UA User Agent Any device or software used to access a web page A user agent might be a web browser a smart phone or a screen reader UDP User Datagram Protocol A simple transport protocol used to transfer information on the Internet UI User Interface The part of a software application or hardware device that a user sees and interacts with UMTS Universal Mobile Telecommunications Service A third generation broadband packet based transmission of text digitized voice video and multimedia at data rates up to 2 Mbps UMTS offers a consistent set of services to mobile users all over the world UMTS is based on the GSM standard Until UMTS is fully implemented users can use multi mode devices that switch
12. A set of WLAN communication standards in the 2 4 3 6 and 5 GHz frequency bands Access Point A device that allows wireless communication devices to connect to a wireless network using a standard such as Wi Fi APN Access Point Name The APN is an alphanumeric string that identifies the particular network service that is being accessed These are used by GPRS and UMTS networks bps bits per second The rate of data flow Broadband High capacity high speed transmission channel with a wider bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously CDMA Code Division Multiple Access It is the underlying channel access method used by some mobile phone standards Computing Device Any of a variety of computer like devices for example desktop computer laptop tablet PC smart phone and PDA DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network DHCP Server A server or service with a server that assigns IP addresses 68 DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol EDGE Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution A faster version of GSM wireless service it allows data to be delivered at r
13. device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE MiFi 2200 IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE 62 NOTICE TO CONSUMERS Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment NOTE The Radio Frequency RF emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless may void your authority to operate the equipment RF Exposure FCC Equipment Authorization ID PRKRNVWMIFI2200 This device is only authorized for use in Mobile applications At least 8 inches 20 cm of separation between the antenna and the user s body must be maintained at all times 63 Safety Hazards Do not use your MiFi 2200 device in an environment that may be susceptible to radio interference resulting in danger specifically Areas
14. e Longitude e Altitude GPS Configuration GPS Configuration Enable GPS Search Provider Web site Apply Use this section to configure the GPS settings Select the Enable GPS check box to turn on GPS In the Search provider list select a search provider Click Yes to accept the GPS privacy agreement Q OOG Click Apply to confirm the settings 22 GPS Local Search Once the GPS status changes from Searching to Acquired you can search for restaurants banks hotels gas stations coffee shops or a specific address gt Click the button next to the type of business you want to search for _or gt Enter a business name or an address in the search box and click Search GPS Local Search W Enter search term Search Search for the nearest restaurant a Search for the nearest bank Search for the nearest hotel search for the nearest gas station e lE o e search for the nearest coffee shop LLIB Ifthe GPS status does not change to Acquired try moving the device close to a window or outdoors 23 Password Settings Password settings allow you to change the administrative password that gives access to the browser interface IMPORTANT Record your administrative password If you forget it you will have to reset your MiFi device before you can use the MiFi device Settings interface again Create a New Administrative Password D Type your current password in
15. eg did oes cae ee4easer ee bee yucstiancgacadcaes sce 41 Advanced Settings 20 iccawis cy etedeeneriieeensein Ter tauedewn sneer eee bye kwyandeurss teas eis 42 Recess POING srrreirrr isr irtis Janae ens de ene essamoaee sateen VESPERE ENSSAT ER 43 BG MOOGI rore darir irere TESES IETA EES EEEE ETEA 43 ROUTO aa r ee ENE EEA EE E EESE ENE ee ee 44 Y O eee ee A E EE E A A 44 COMING PUG ei rrenen rire A E E E EEE REE 45 Config File Download sesessussusessuesueseseeseesresrsorsersereeserserresreeo 45 Config File Uplod esrirscirsissrses iat EAPN NENEN TEPENE EAR AA 45 POr PIOA lt i55e0 4 G0 ayudea bo ETEEN EEEE Na 46 Port Filtering for Standard Applications ccc ccc ccc ccc eee eee e eee eeeeeeees 47 Port Filtering for Custom Applications 4 454 42000000 bevestniaasatdeaesewadeaadd ceuen 47 Port FOW OINO 23 lt 6046 454555 4005 400549 6sdeo vente berasesanes erie reset iased Gaqseses sce 48 Power Management 026 500eeendiwnvusdueraardeeeseuredesecuweearseeeheeeeeussenee aes 49 LE l 2 cee ceeewneedemet esatense E E E A soencetenesbeeewereeesaseeenecmea antes eser oe 50 Dy Stel U stscegdestiweeeecees estes teueaies sa eessceanueven peoneeegeseeeseecs antes 51 Restarting or Resetting Your MiFi Device 0 ccc ccc cee cee eect eee e eee eeeee 52 TOUDI NOOT 06 is0cests0 tu ctecscandeweeet esos tepeseaeteeneeesasasan Oo OV OTIC ooo ooh tee te ee ees ea ade eee ede es eee oaae danse eee EA 54 Common Problems and SoOluUtiOns
16. in technical disciplines IMAP Internet Message Access Protocol An Internet standard protocol for email retrieval IMSI International Mobile Subscriber Identity Used in GSM networks to identify the subscriber Usually embedded in the SIM IP Internet Protocol The mechanism by which packets are routed between computers on a network IP Type The type of service provided over a network IP address Internet Protocol address The address of a device attached to an IP network TCP IP network ISP Internet Service Provider Also referred to as the service carrier an ISP provides Internet connection service See Network Operator Kbps Kilobits per second The rate of data flow LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it can have gateways or bridges to other public or private networks LTE Long Term Evolution A set of enhancements to UMTS moving toward 4G that will provide high throughput low latency plug and play and seamless connection to existing networks such as GSM cdmaOne etc MAC Address Media Access Control A number that uniquely identifies each network hardware device MAC addresses are 12 digit hexadecimal numbers MEID Mobile Equipment IDentifier A globally unique number for a physical piece of mobile stati
17. maximum time before your MiFi device switches to low power mode You can set separate times for AC power and battery power When your MiFi device is on battery power you can set the length of time before it shuts down You can also turn off your MiFi device s LEDs to save additional power Use the Power Management page to set how long your MiFi device is idle before it switches to low power mode e Help Logout Password WiFi WWAN Advanced mill Novatel EvDO Rev A Connected Power Management LED Control The LEDs on your MiFi can be switched off ta make it less obvious that it is in use LJ Disable LEDs AC Power When using AC power your MiFi can switch ta Low Power Mode when idle Switch to Low Power Mode Battery Power When using Battery Power your MiFi can switch to Low Power Mode or Shutdown when idle Switch to Low Power Mode After 30 minutes idle time Shutdown MiFi2200 SPRINT powered i N s IWI 49 From the Power Management page select the Disable LEDs check box to disable or clear the check box to enable your MiFi device s LEDs Cex 3 The Disable LEDs option turns off all LEDs except for critical errors and low battery Inthe AC Power section click the time that elapses before your MiFi device switches to low power mode when not in use 2 to 60 minutes or click Never to disable this feature when on AC power inthe Battery Power section click the time that elapses before your M
18. of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered 66 Glossary Glossary Glossary 3G Third Generation 3G refers to the third generation of mobile telephony technology The evolution of 3G technology is as follows GSM technologies GPRS offered speeds up to 48 8 Kbps began in 2000 EDGE reached up to 384 Kbps 2003 WCDMA offered downlink speeds up to 1 02 Mbps UMTS supports a theoretical data transfer rate of 21 Mbps HSUPA offered uplink speeds up to 5 76 Mbps and downlink speeds up to 7 2 Mbps HSDPA boosted downlink to 14 Mbps in 75 countries 2007 HSPA increased uplink speeds to 11 Mbps and downlink speeds to 42 Mbps LTE Evolved UMTS Terrestrial Radio Access is aiming for 100 Mbps specifications completed 2008 CDMA technologies 1xRTT offered speeds up to 144 Kbps 2002 EV DO increased downlink speeds up to 2 4 Mbps 2004 EV DO Rev A boosted downlink speeds to 3 1 Mbps 2006 EV DO Rev B can use 2 to 15 channels with each downlink peaking at 4 9 Mbps Ultra Mobile Broadband was slated to reach 288 Mbps but operators might switch to LTE instead 802 11 b g n
19. of your MiFi device s MAC address Use the Wi Fi manager on your computer to select your MiFi device s MiFi2200 xxxx Secure network name SSID Click Connect Enter your 11 digit password when prompted for a security key LL L The steps to connect to a Wi Fi network vary depending on your operating system and whether you use the native application or third party software Generally you click an icon often in the Windows notification area or System Preferences gt Network on a Mac where you can select View Available Wireless Networks If you are unfamiliar with wireless networking on your computer consult the computer help system If this is your first time connecting to the MiFi 2200 device continue with these steps From your computer s Web browser enter http mifi admin into the address window and press the Enter or Return key LU You can use any one of these addresses http mif admin http admin mif http 192 168 1 1 Enter the default login password admin when requested Follow the directions on the screen IMPORTANT Be sure to record the new administrative password and any network changes that you make After you click Finish your MiFi device will restart If your network does not reconnect automatically reconnect using your Wi Fi manager 15 MiFi Device Settings MiFi Device Settings Basics Home Page GPS Password Settings Wi Fi Menu WWAN Menu Se
20. the Current Password box 2 Type the new password must have 4 to 64 characters in the New Password box and then again in the Verify New Password box Click Apply e Help Logout GPS Password WiFi WWAN Advanced alll Novatel EvDO Rev A Connected Password Set Administration Password Sob a LE P MiFi2200 SPRINT TN m 24 Wi Fi Menu The Wi Fi menu allows you to work with profiles set up a temporary hotspot set MAC filters and view status information for the Wi Fi network The Wi Fi menu has three components e Wi Fi Profiles to view or change settings for your secure profile or to set up a temporary hotspot e MAC Filter to allow only certain devices to connect to your MiFi device e Status to view profile information see who is connected to your MiFi device and view the Wi Fi log You can also retrieve your network key from this page ane e Help Logout Home GPS Password Wiz m WWAN Advanced alll Novatel EvDO Rev A Dormant WiFi Profiles ome MAC Filter MiFi2200 Mobile Internet Connection Y Status 25 Wi Fi Profiles Click Wi Fi Profiles on the Wi Fi menu to configure your secure profile or set up a temporary hotspot Help Logout Home GPS Password Wifi WWAN Advanced alll Novatel EvDO Rev A Dormant WiFi Profile WiFi Settings are stored in Profiles there are 3 Profiles Profile Secure Network Name SSID MiIFi2200 2FFE Secure 802 11 Mode 802 11g 80
21. where prohibited by the law Follow any special rules and regulations and obey all signs and notices Always turn off MiFi device or the host device and remove the modem from the USB port when instructed to do so or when you suspect that it may cause interference or danger Where explosive atmospheres may be present e Do not operate your modem in any area where a potentially explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions e Users are advised not to operate the modem while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress e Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near medical or life support equipment Do not operate your MiFi 2200 device in any area where medical equipment life support equipment or near any equipment that may be susceptibl
22. 0 ccc cee ee eee eee e ee eee eaeeeeees 13 Inserting and Charging the Battery 0 0 ccc ccc ccc ccc cece eee eee eeeeeeeeeeees 13 Powering the MiFi 2200 device On and Off ccc cece cece e eee e teen eeeeees 14 Connecting in Wi Fi Mode i5 040 s20 sue isan eedonan ead aemeueies bowie ane osn tiene Gu weed cue nas 15 MiFi Device Settings ciscansatccteekeeeeteracescteadsunevosnesanennsnaae LO MiFi Device Settings Basis rrererercscrsni i Erinn AENEA E E EE eeae es 17 Open the MiFi Device Settings sususussssnessessessneseesrersorssessersoeresesseeso 17 TROHOME PAC acgetecauas e rn ANETARI GEEAE TAEST 18 WHE MOEMUNB Al ossee eE oe EE EE EEE EEES 18 Home Page SeOCUOMNS cee gure eususrse esate rade ee Koneaudowenteade nome whereseaennates 19 Internet Connection snuoncaecnedavewadae a eodnnetwatswneetekes anasedenaensd oewaaney as 19 VIEL E eaten aaa oe oars oon eee wre ge ee oe eee Gee ne ge Fe ee ae oe oe es 20 GPS Local Search 226s ic ese ksaa3oo ehesseseaunn ot enenckos teers tease EIPRE 20 GPS e E a ee ivadyaeGueeeeehcaee cnewene teen ees hae E E E E E 21 OPS Page ECON E prere AE EEE EEE EN EEEE EATA 21 GPS SU ap EE NAE REEE ENE RE EEE AEE E EEE EET 22 GPS CONNguUra Oeser enirerar erare rA ERA EEEREN ARSTE 22 GPS EOC IS T aee aAA EEE EEE E EE 23 Password SEettINgS 645015460 aoa nonsense PERI EErEE ENEE EREE EAE EEE 24 Create a New Administrative Password susessssusessnesueeseeeserssessresoresesseeso 24 WER MON
23. 2 11b Channel Auto Security WPA Personal PSK Authentication Open Access Encryption Network Key o 63 characters Doe ii li CE a 15512200 SPRINT AN f NOWITEL WARESE IVAI The Wi Fi Profile page displays the following information e Profile The profile currently being used See Choosing a Profile page 27 e Network Name SSID Name of the network you are connected to You can change the name to something more descriptive if you want or if other devices are in use within range of yours Some examples of network names would be e Secure MiFi2200 754B Secure e Open MiFi2200 754B e Temporary Hotspot MiFi2200 754B Temp e 802 11 Mode The type of wireless networking you are currently using The available modes are e 802 11g 802 11b 802 11g e 802 11b 26 Channel The radio channel that the device is using This should be usually set to Auto default and left unchanged Available channels are 1 through 11 Security The type of security the profile is using This applies to the secure and the temporary hotspot profiles See Setting Security page 27 Authentication Locked to Open Access for all profiles Encryption Displays the type of encryption for the security type in use Network Key Passcode or password used to access the network The required format varies by type of security Choosing a Profile gt Select a profile from the Profile list e Secure
24. 5 Log start on 01 06 1980 O0 00 02am GMT 10 21 09 01 58 58pm gt Current Time 10 21 09 O1 54 55pm gt ARP Record IP 192 168 1 2 00 15 00 07 28 13B 10 21 09 01 54 55pm gt ARP Client IP 192 168 1 2 00 15 00 07 28 13B 10 21 09 01 54 53pm gt ARP Client IP 192 168 1 2 00 15 00 07 268 3B 10 21 09 01 54 17pm gt DHCP Assign IP 192 168 1 2 00 15 00 07 28 3B MiFi2200 SPRINT powered f N N F MOWATEL WIRELESS From the Advanced menu click System Status to display the following information about your MiFi device e Manufacturer e Model e Serial number e AP access point version e Router version e Modem version e System log if enabled 51 Restarting or Resetting Your MiFi Device In addition to viewing status information you can restart your MiFi device or reset it to factory defaults from the System Status page gt Click Restart to re initialize your MiFi device same as turning it off and on again gt Click Reset to Factory Defaults to reset your MiFi device Wi Fi settings to the original state they were in at the time of purchase IMPORTANT After executing either step you may lose your connection and have to reconnect and after clicking Reset to Factory Defaults you will need to rerun the startup wizard and reset your security 52 Troubleshooting Overview Common Problems and Solutions Use the Master Reset Button Technical Support Overview The following tips will help solve prob
25. It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks e Novatel Wireless is a trademark of Novatel Wireless Inc and the other trademarks logos and service marks collectively the e Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in e this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel e Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its e respective owners e e MobiLink Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc e e MiFi and the MiFi logo are registered trademarks of Novatel Wireless Inc Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Apple Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries e Linux is the registered trademark of Linus Torvalds in the U S and other countries e ExpressCard is a registered trademark and PC Card is a trademark of PCMCIA e SDHC SD Card and the
26. SD logo are trademarks of SD 3C LLC The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners FCC ID PKRNVWMIF2200 PN 90026090 R3 19Apr2011 Please visit www novatelwireless com for the latest information about your device Contents Product Overview ccccccccccccccccccccccccccccccccccccscccccssccces D MiFi 2200 Device Overview ccc ccc cee cece e enna teen eens teen eetnneeees 6 FELUTON fae cue care ae anne mre were ee euleree wre eee re ee ne ae eee caesar meee E 6 Package COMLGNUS erraren EEEIEE EAEE EEEE AE 7 System Requirements ssesesssresesesesesssssessoceresoceressocressccesesecereseo 7 Your MiFi 2200 Intelligent Mobile Hotspot Device cece cece eee eee cece eee eees 8 BS Dest ee es ee er ee ee ee ee ere er ee ee ee ee ee ee reer ee 9 Canin ior Your DEVi CE s pacuncenr ccdadiadecesedeweeuedeuosstesesnessemerurieidascassemurss 9 Power Management geu cace ove poan eee ph eure enon nels ar eeen eed mer oae vase tea ome w eevee Re 10 DAMON Sen crce eaena atm as E gene sense see A ote aatces asuecseresuseueeeeroces 10 Using the microUSB Cable 326 sane peep reteed pose ween eteedaudatars yeqia seed auneuaeseennes 11 Properly Connect the MiFi 2200 device with the microUSB Cable 0c eee ee 11 Using Your MiFi 2200 Device ccc ccc cc cece cccccccccccccccccescscees 12 Using Your MiFi Device for the First Time
27. U errre ri eae rre E AE E EEEE EEEE beeen 25 WER ProOMG ota ttawanensasens EEEE EEEE EETA N EEEE 26 Choosing a Profile 4 es 05 prcs nated oe dumed too ds nadeweeeweaewhdd nneevoedenraaenauass cs 27 DETUING ECU er E E EE E A 27 Setting Up a Temporary Hotspot sssssssnsssresesrssorsseereseessosrereosreoes gt 28 MAC FIG c s cen oascdesaed occa ete s meee uedas eens cane AEAEE ERA 29 Finding the MAC Address 4 4245 44 2c000560c044 sense scgoseewy se tabapseaeaasdcueaeaseaces 30 Using MAC Filtering 0 oe saasee Gun s ee wesc ecuaeysandecenenee tena te awesewhorernasenta 30 SAU court sane nue EE senso eare ness AEE cece rcseeueannceeoeaes 31 WIF CION eresess rE EE E E EEEE EREA 32 a ES a EAE E E E PEE EE A E EE E T E ET 33 WWAN MenU esosnnnnsssnsssssssssssssssessssesessorosessreesceoerrrrreseceoeesresseeo 34 CONO O areren E EEE AEREN 34 BESE E EEE E EE E E A EEE E E E E 35 WWAN Connection snssssssnssnsesssesesssnsssscssesrsesecsssereereseesesee 36 WWAN MOOQEM 3 lt cenuc45 hee densae r rE AERE EE EET 36 WWANEYVENC EOQ ceceuccagedeecenteuc ceacsedeesaurscessenveceesuactseececesaqae aes 37 WWAN cc 0 ee en EEEE ee ee ee 38 nternet COMMECION 005 c0 0 6 lt sescsseaseees baer ose esta sn EE T 39 Thee COUN 23260ateneeveers deus nsens cose sendunteucnrpee acacia vonrsneuevessenes 39 Internet Connection LOO s lt 2044 9050a055 ae enea ntances dase nsoeeesearet ease deen ses ewes 40 Aavanced WEN 54 05 09 a54se see thbetes ctad ow
28. age allows you to enable port filtering allow selected applications to access the Internet and set up custom applications for access to the Internet 46 Port Filtering for Standard Applications From the Port Filtering page select the Enable Port Filtering check box Select the check boxes for the applications for which you want to allow access to the Internet Click Apply seus 3 The MiFi device uses standard ports for these applications If you have applications that do not use the standard ports or that are not listed under Allowed Applications use Custom Applications Port Filtering for Custom Applications To set up port filtering for a custom application you will need to know the port numbers up to five ports or port ranges and the protocol TCP UDP or both the application uses for its outgoing traffic From the Port Filtering page select the Enable Port Filtering check box Click Custom Applications Enter a name for the application and click the Ports link Custom Port Filtering Help Custom Applications 2B S O naa DL Ports gt gt 4O __ Ports gt gt Of Ports gt gt 47 Enter the port or port range You can enter up to five ports or port ranges e Single port enter the port number in both fields e Port range enter the beginning port number in the left field and the ending port number in the right field For each port number or range select the protocol TCP UDP
29. amage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard 65 Limited Warranty and Liability Novatel Wireless warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures Il defects errors or nonconformity s in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless Ill normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair
30. as been swallowed Communicate the appropriate steps to be taken if a hazard occurs Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed Contact your local recycling center for proper battery disposal Guidelines for Safe and Responsible Battery Use Never dispose of batteries in a fire because they might explode Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert foreign object into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow metallic or conductive object to contact the battery terminals Replace the battery only with another battery that has been qualified with the system per this standard Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the device or battery If the device or the battery is dropped especially ona hard surface and the user suspects d
31. ates of 384 Kbps and enables the delivery of multimedia and other broadband applications EDGE became available in 2001 ESN Electronic Serial Number A unique 32 bit number embedded in a wireless device that identifies the device ExpressCard PCMCIA s hardware standard for high performance expansion of notebook computers Intended to replace the PC Card formerly PCMCIA card standard Firewall A hardware or software boundary that protects a network or single computer from unwanted outside traffic Firmware A computer program embedded in an electronic device Firmware usually contains operating code for the device FTP File Transfer Protocol A network protocol for exchanging files over a TCP network Gateway A network point that acts as an entrance to another network that uses a different protocol GPRS General Packet Radio Services A system used by GSM mobile phones for transmitting IP packets It also provides support for WCDMA based 3G networks GSM Global System for Mobile communication A digital mobile telephony system widely used in Europe and other parts of the world GSM was first launched in 1991 and is the most widely used of the three digital wireless telephony technologies TDMA GSM and CDMA GSM uses a variation of TDMA GPS Global Positioning System A radio based navigation system that allows users to determine their location The device uses satellite data to calculate its positio
32. curity Advanced MiFi Device Settings Basics Open the MiFi Device Settings O Open your Web browser and enter http mifi admin into the address window 2 Type the administrative password into the Login box in the upper right corner and click Login a lll Novatel EvDO Rev A Connected MiFi2200 Mobile Hotspot Internet Connection Received 181 99 KB IP Address Transmitted 266 33 KB Mask Connected Time 00 03 45 GPS Local Search gt dP MiFi2200 SPRINT E a MOWITEL WIRELESS aE The Home page will open Help Logout Password WiFi WWAN Advanced alll Novatel EvDO Rev A Dormant MiFi2200 Mobile Hotspot Home Internet Connection Connection Status Dormant IP Address Roaming Mo Mask Received 219 66 KB Gateway Transmitted 178 07 KB DNS Connected Time 00 02 41 WiFi GPS Local Search P MiFi2200 SPRINT powered i N s ATHTE WARES 17 The Home Page The Home page is the first screen you see after logging in to the browser interface It is the main point of entry for all your work in the browser interface The Menu Bar The menu bar runs horizontally along the top of the MiFi device Settings interface Besides allowing you to select menu items the menu bar also displays information about your MiFi device s connection strength and battery level Help Logout Home GPS Password WiFi WWAN Advanced mill Novatel EvDO Rev A Dormant MiFi2200 Mobil
33. e Hotspot Home 18 Home Page Sections The Home page is divided into three sections that you can expand or collapse Click the solid black pointer next to the section title to expand or collapse that section Ee gt Help Logout Home GPS Password WiFi WWAN Advanced ull Novatel EvDO Rev A Dormant MiFi2200 Mobile Hotspot Home Internet Connection Connection Status Dormant IP Address Roaming No Mask Received 219 65 KB Gateway Transmitted 178 87 KB DNS Connected Time 00 02 41 SEE WiFi GPS Local Search P pow I N iE a am 1512200 SPRINT I IF WIRELESS IV Internet Connection Internet Connection W Connection Status Connected IP Address Roaming No Mask Received 51 67 KB Gateway Transmitted 65 00 KB DNS Connected Time 00 07 10 The Internet Connection section tells you e Your connection status e Whether or not you are roaming e Thenumber of bytes received and transmitted e The duration of the current connection e The IP address of and subnet mask for your MiFi device 19 Connect Disconnect Button Click Connect or Disconnect to connect or disconnect from the network Setup Wizard Button Click Setup Wizard to change the administrative password or your Wi Fi security settings without needing to navigate through the menus Wi Fi WiFi Y Profile Secure IP Address Network Name MiFi2z200 2FFE Secure Mask security WPA TKIP Users 1 5 The Wi F
34. e hole and hold the button down for 15 seconds until the Power LED goes off Your list of wireless networks will now show the original default network when you first configured your device connect to MiFi device again 58 Technical Support For additional information and technical support for MobiLink and the MiFi 2200 device visit the Novatel Wireless website at http www novatelwireless com 59 Technical Information Product Specifications Regulatory Notices Safety Hazards Limited Warranty and Liability Product Specifications General Dimensions W x D x H 59 mm x9 mm x 89 mm Wireless Network Dual Mode CDMA 1X EV DO Wireless Network Wi Fi Mode 802 11 b g Default SSID Novatel MiFi2200 plus the last 4 digits of the MAC address Battery Size 1150 mAh Time to full charge AC Charger 2 5 hrs when not in use Time to full charge computer USB cable 7 8 hrs when not in use Two _Power and 3G indicators Chip Set QUALCOMM MDM6085 Interface Type Type A USB Port for computer microUSB for device cable included CDMA Technology Bands 1851 25 1908 75 MHz 1931 25 1988 75 MHz Environmental Operating Temperature 10 C to 45 C 14 F to 113 F Storage Temperature 20 C to 65 C 4 F to 149 F 3 28 feet drop no damage fully operational Vibrational Stability 5 Hz to 500 Hz 0 1 octave second 61 Regulatory Notices CE Marking Th
35. e on when the Power button is pressed gt Ensure the battery is properly seated in the device gt Ensure the battery is fully charged Plug in the wall charger for at least 2 5 hours My MiFi device powered off once I plugged it into the wall charger This can occur if power settings are activated after it is plugged in gt Press the power button to turn it back on My MiFi device just powered off without my pressing the power button This can occur in the following situations e Pressing the Master Reset button e Restarting the device e Switching profiles e Restoring the configuration settings e Battery depleted gt Press the power button to turn it back on forgot my password gt You can reset the device to factory defaults using the Master Reset button See Use the Master Reset Button page 58 55 I cannot connect to the MiFi device in Wi Fi mode Make sure the LEDs are on If the LEDs are not on check your battery Make sure your wireless radio AirPort is turned on Check your computer help if you need assistance Open your wireless network connection list e Windows Right click icon and select View Available Networks e Mac Pull down list from AirPort icon Select the MiFi 2200 device network name in Windows click Connect When the MiFi device is connected to the network the status LED begins to blink My network does not appear in the wireless network list gt Ver
36. e to any form of radio interference In such areas the host communications device must be turned off The MiFi 2200 device may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that MiFi device is powered off if in USB mode your MiFi device is removed from the USB port prior to boarding aircraft in order to comply with these regulations The MiFi 2200 device can transmit signals that could interfere with various onboard systems and controls While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offense 64 SAR Levels The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines Proper Battery Use and Disposal IMPORTANT In the event of a battery leak Do not allow the liquid to come in contact with the skin or the eyes If contact is made wash the affected area with large amounts of water and seek medical advice Seek medical advice immediately if a battery h
37. etwork key 28 MAC Filter MAC filtering allows you to limit access to your MiFi device to only those devices with a specified MAC address a unique code assigned to hardware such as network adapters The MAC Filter page allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list Help Logout Home GPS Password WiFi WWAN Advanced alll Novatel EvDO Rev A Dormant MAC Filter Enable MAC Filter C Enable MAC Filter lf enabled only Trusted Clients can connect to this Access Paint Trusted clients are identified by their MAC address Trusted Client List i Add Trusted Client MAC Address Lt tet MiFi2200 SPRINT WIRELESS i f N T a V E IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to the trusted client list Otherwise you will be unable to access your MiFi device 29 Finding the MAC Address The MAC Address is also known as a hardware or physical address for a device usually a network adapter It consists of six pairs of numbers and letters for example 00 21 9B 1C 64 34 You can view the MAC address for any device connected to your MiFi device in the Wi Fi Clients section of the Wi Fi Status page See Wi Fi Clients page 32 e OnaWindows machine you can find the MAC address by running ipconfig all from the Command Prompt window The MAC address is referred to as the Physical Address Select S
38. file to create a secure temporary hotspot to allow a maximum of five connections to your MiFi device at one time This profile generates a temporary network name and network key that you can use to allow others to connect to your MiFi device without your having to change the security settings on your secure profile To set up the temporary hotspot From the Wi Fi Profile page select Temporary Hotspot as the profile e Help Logout Password WiFi WWAN Advanced alll Novatel EvDO Rev A Dormant WiFi Profile WiFi Settings are stored in Profiles there are 3 Profiles Profile Network Name SSID MiFi2200 2FFE Temp 302 11 Mode 602 119 802 11b Channel Auto Security WEP 64 bit Authentication Open Access Encryption 40 64 Bit 10 Hex Digits Network Key 5 characters or 10 HEX characters Settings for this profile are auto generated Generate new values OVATE MARENE ry I MiFi2200 SPRINT powered N A You will see a new temporary network name SSID and network key In the example shown above the temporary network name is MiFi2200 2FFE Temp and the temporary network key is 12345 Click Apply Your device will restart and you must reconnect to your wireless network with the temporary network name and network key Members of your workgroup can now use the temporary network name and network key to connect to your device ILIO Click Generate new values to create a new network name and n
39. hange in your battery life it is probably time to purchase a new battery e Some batteries perform best after several full charge discharge cycles Before using the MiFi 2200 device read the battery safety information in the Safety Hazards section of this guide See Proper Battery Use and Disposal page 63 10 Using the microUSB Cable Properly Connect the MiFi 2200 device with the microUSB Cable Grip the MiFi 2200 device by its sides and gently insert the USB Cable into the microUSB port insert the other end of the cable in a Type A USB port The cable should fit easily into the USB port The following occurs The status icon appears in the system tray notification area Windows or in the menu bar Mac The MiFi 2200 device is powered on automatically and begins charging IMPORTANT The recommended minimum distance between you and the device is 8 inches Extend the microUSB cable so the MiFi device is at least 8 inches from your body 11 Using Your MiFi 2200 Device Using Your MiFi Device for the First Time Connecting in Wi Fi Mode Using Your MiFi Device for the First Time order to function IMPORTANT The MiFi 2200 device requires an activated account with a network operator in Inserting and Charging the Battery seus The battery should be fully charged before using the MiFi 2200 device for the first time Oo Open the battery compartment located on the bottom of the device
40. he Power Button LED will be solid amber When the battery is fully charged it will be solid green e Wall power Use the device by plugging it into a wall socket The MiFi device battery will charge while it is plugged in e USB power from a computer Use the device as a USB modem while plugged into the USB port of a computer using the supplied USB cable The battery will charge while it is plugged in Charging the battery through the USB port is slower than charging it with AC power Cees You cannot use the MiFi device in Wi Fi mode while it is plugged into a USB port Battery Tips WARNING To avoid risk of explosion never dispose of batteries in a fire e Battery life depends on the network signal strength temperature features and accessories used e Always use Novatel Wireless original batteries and chargers The warranty does not cover damage caused by non Novatel Wireless batteries and or chargers e New batteries or batteries stored for a long time may take more time to charge e When charging your battery keep it near room temperature e When storing your battery keep it uncharged in a cool dark dry place e Never expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Never leave the device in an unattended vehicle since temperatures may be outside the temperature range for this device e Itis normal for batteries to gradually wear down and require longer charging times If you notice a c
41. i section tells you e The profile currently in use e The network name also known as the SSID e The security method in use e The number of users currently connected to your MiFi device e The IP address of and subnet mask for the wireless browser interface To change Wi Fi settings use the Wi Fi menu See Wi Fi Menu page 25 GPS Local Search See GPS Local Search page 23 20 GPS GPS settings allow you to enable and configure GPS searching for your MiFi device GPS Page Sections The GPS page is divided into three sections You can expand or collapse the third section Click the solid black pointer next to GPS Local Search to expand that section Home GPS Password WiFi WWAN Advanced ill GPS Status GPS status Last fix Acquired 10 21 2009 00 15 39pm oz ft Latitude Longitude Horizontal accuracy Altitude Enable GPS search Provider Web site Help Logout Novatel EvDO Rev A Dormant 32 895 117 201 2T2 ft MiFi2200 SPRINT ATHENE WARES 21 GPS Status GPS Status GPS status Acquired Latitude 32 895 Last fix 10 21 2009 00 18 39pm Longitude 117 201 Horizontal accuracy aA ft Altitude 2f2 it Once a location fix has been made the GPS Status section of the GPS page gives you the following information e Last fix date and time of last fix e Horizontal accuracy a measure of how close an estimate of a GPS position is to the true location e Latitude
42. iFi device switches to low power mode when not in use 2 to 60 minutes and the time before your MiFi device will shut down 2 to 60 minutes or click Never to disable either or both of these features when your MiFi device is on battery power Click Apply TCP IP The TCP IP page allows you to view the local WLAN IP address and the MAC address for your MiFi device ea Help Logout Home GPS Password WiFi WWAN Advanced ull Novatel EvDO Rev A Connected TCP IP TCP IP IF Address Subnet Mask MAC Address DHCP Address Range ee 5512200 SPRINT oN f VI From the Advanced menu click TCP IP to display the following information about your MiFi device e Local IP address e Subnet mask e MAC address of your MiFi device e DHCP address range used by your MiFi device s DHCP server The IP address and subnet mask can be changed by entering new numbers and clicking Apply If you have devices on your network with local static IP addresses those addresses should not be within the DHCP range 50 System Status The System Status page allows you to view real time system information and the system log and to restart your MiFi device or restore it to factory defaults e Help Logout Home GPS Password WiFi WWAN Advanced alll Novatel EvDO Rev A Connected nE System Status MiFi Version Manufacturer Novatel Wireless AP Model MiFi2200 SPRINT Router Serial No JOGOOCOCROCROCK Modem System Log gt HIML Version 2
43. ice Open the MiFi device Settings http 192 168 1 1 The number of devices users currently connected to the MiFi device is in the WLAN section at the botton of the screen Can I use the MiFi device as a tethered modem with my computer Yes Simply plug it in with the microUSB cable and use the MobiLink software How can I check the battery level of the MiFi device Open the MiFi device Settings http 192 168 1 1 The battery status icon is displayed in the menu bar Can I backup my configuration settings Yes Login to the MiFi device Settings and choose Advanced gt Config File Click Download File See Config File page 45 How do I turn off my MiFi device Press and hold the Power button for 5 seconds until the LEDs turn off What is the default administrative login password admin I am having trouble connecting to my office VPN Login to the MiFi device Settings and choose Advanced gt Settings Select the VPN Passthrough enable checkbox and click Apply See Advanced Settings page 42 57 Use the Master Reset Button The MiFi 2200 device comes with a Master Reset button that allows you to return it to its factory default state The Master Reset button is recessed in a hold on the back of the device You will need a paperclip or similar object to push the button Make sure the MiFi device is powered on Locate the Master Reset button on the back of the device Insert a paperclip into th
44. ify that the MiFi device LEDs are on and are not showing an error condition See LED States page 9 gt Refresh your network list e Windows Click Refresh Network List on the left side of the Wireless Network Connection screen If that does not work you can try the following Open Network Connections Right click Wireless Network Connection and select Properties Click the Wireless Networks tab Delete any unused wireless connections from the Preferred Networks list and click OK Restart your computer ao SY e Mac Try rebooting your computer get a message that MobiLink 3 cannot be installed when I try to use the MiFi device in USB Modem mode gt You might not have administrative privileges Contact your system administrator or log on to your computer as an administrator and try plugging it in again How do I disconnect from the network gt Wi Fi Mode e Use your computer network manager OR e Login to the MiFi device Settings and click Disconnect 1 Open your web browser and enter http 192 168 1 1 into the address window 2 Then retype your administrative password into the login window and click Login 3 Click the Disconnect button 56 gt USB Modem Mode Windows e Right click the status icon in the notification area and select Disconnect gt USB Modem Mode Mac e Click the status icon in the menu bar and select Disconnect How can I find out how many users are connected to the MiFi 2200 dev
45. is device has been tested to and conforms to the essential regulatory requirements of the European Union R amp TTE directive 1999 5 EC and has attained CE Marking Federal Communications Commission Notice FCC United States This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions e This
46. lems that might be encountered while using the MiFi 2200 device e Make sure you are using the MiFi 2200 device in the correct geographic region e Ensure that the wireless network s coverage extends to your current locations e Ifyou are using the MiFi device in USB Modem Mode simply unplugging and replugging in the USB cable can resolve many issues e If you are using the MiFi device in Wi Fi Mode power it off and then on again When properly installed the MiFi 2200 device is a highly reliable product Most problems are caused by one of these issues e System resources required by the MiFi 2200 device are being used by other devices Rebooting your computer will often clear this up e Network coverage is not available either because you are outside the coverage area of your network operator or because of an account or network problem 54 Common Problems and Solutions The following are some common problems and solutions No service is available OR get a Limited or No Connectivity message gt You are outside of the coverage area gt Check with your network operator there may be a problem with your account gt Reorient the MiFi device gt If you are inside a building or near a structure that may be blocking the signal change the position or location of the device For example try moving the MiFi device close to a window The device has no power The LED indicator is off and does not com
47. lick Advanced Options in the Advanced menu to configure your MiFi device or to enable the system Help Logout Home GPS Password WiFi WWAN Advanced all Novatel EvDO Rev A Dormant Advanced Settings Access Point SSID broadcast enable Auto connect enable Roaming Automatic L Allow International Access Router DHCP Server enable VPN Passthrough enable System Auto run Setup Wizard C System log enable see Diagnostics screen Language English Date Time Format USA mm dd yyyy ke a 11512200 SPRINT AA iF NOWNTEL WIRELESS Bii 42 The advanced Settings page is divided into four sections Access Point Access Point SSID broadcast enable Enabling SSID broadcasting allows other nearby computers to see your MiFi device s network name SSID This is what you see when you select View Available Wireless Networks Disabling SSID broadcasting provides additional security but you will have to re enable it if you lose your automatic connection gt Select the SSID broadcast enable check box to enable SSID broadcasting or clear the check box to disable SSID broadcasting and then click Apply 3G Modem 3G Modem Auto connect enable Roaming C Allow International Access Enabling auto connect allows your MiFi device to connect to your network automatically when it is turned on gt Select the Auto connect enable check box to enable auto connection or clear the check box to disable auto c
48. n Commonly used in mapping and navigation systems Host Name The unique name by which a network attached device is known on a network Hotspot A Wi Fi 802 11 access point or the area covered by an access point Used for connecting to the Internet Hot Swappable The ability to safely remove and replace a component for example a memory card or USB device from a device or computer while it is powered on HSDPA High Speed Downlink Packet Access HSDPA is an enhanced version of WCDMA that Supports broadband connections with download speeds up to 7 2 Mbps This enhanced 3G technology enables the download of high bandwidth multimedia files high resolution graphics and other complex filles and allows viewing email attachments at broadband like speeds HSPA High Speed Packet Access A family of 3G services that is available to GSM carriers It is a major enhancement from WCDMA HSPA HSPA Evolution or HSPA Evolved A 3G mobile telephony protocol with up link speeds up to 11 Mbps and downlink speeds up to 42 Mbps HSUPA High Speed Uplink Packet Access A 3G mobile telephony protocol with up link soeeds up to 5 76 Mbps and downlink speeds up to 7 2 Mbps 69 HTTP Hypertext Transfer Protocol An application level protocol for accessing the World Wide Web over the Internet IEEE Institute of Electrical and Electronics Engineers An international technical professional society that promotes standardization
49. odem Manufacturer Novatel Wireless Model MiFi2200 SPRINT Firmware Version 142 ESN JOGOO MDN XKKKXXXX MSID KKK NAI soccCooo Ghaccenoac com PRL Version 60752 The WWAN Modem section displays the following information e Manufacturer manufacturer of your MiFi device e Model model name or number of your MiFi device e Firmware version current internal software firmware version e ESN unique number the network uses to identify your MiFi device 36 e MDN public ID for your specific wireless service e MSID internal ID your network uses to identify your account e NAI address of your MiFi device on the network e PRLVersion use to verify that your PRL preferred roaming list is the most current IMPORTANT Do not click Reset Modem unless you have received an MSL number from technical support Reset Modem clears your network account information and will require reactivation of your MiFi device WWAN Event Log WWAN Event Log WWAN Log gt Current Time 10 21 09 00 47 l2pm 10 21 09 00 07 48pm 3G Connected The WWAN Even Log section lists network connection events and times when they occurred Technical support uses the log as a troubleshooting tool 37 WWAN Status The WWAN Status page displays information about your internet connection gt Home GPS Password WiFi WWAN Status Connection Status Roaming Received Transmitted Connected Time WVAN Advanced Do
50. on equipment Mbps Megabits per second microSD microSDHC A small removable flash memory card available in various storage sizes Some products have a slot that allows them to utilize this external memory MSID Mobile Station IDentifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific MSL Master Subsidy Lock A numeric code for accessing certain phone settings NAI Network Access Identifier A standard way of identifying users who request access to a network NDIS Network Driver Interface Specification NDIS is a Windows specification for how communication protocol programs such as TCP IP and network device drivers should communicate with each other Network Mask A number that allows IP networks to be subdivided for security and performance Network Operator The vendor who provides your wireless access Known by different names in different regions some examples are wireless provider network provider and service provider 70 Network Technology The technology on which a particular network provider s system is built such as GSM HSPA CDMA EDGE and EVDO NNTP Network News Transfer Protocol An Internet application protocol for reading and posting Usenet newsgroup articles PC Card PCMCIA s hardware standard for peripheral devices for laptop computers Superseded by the ExpressCard PCMCIA Personal Computer Memor
51. onnection and then click Apply Enabling roaming allows your MiFi device to continue working even when off your service provider s network Roaming charges may apply Three options are available e Automatic allows roaming on other providers networks e Home network only prevents roaming With either of these options set you can select the Allow International Access check box to allow roaming on networks outside the United States amp Select an option then click Apply 43 Router Router DHCP Server enable VPN Passthrough enable Enabling the DHCP server allows your MiFi device to automatically assign a local IP address to a new device joining your network such as a wireless printer or an additional laptop When the DHCP server is disabled you will have to assign static IP addresses to all devices on your network amp Select the DHCP Server enable check box to enable the DHCP server or clear the check box to disable the DHCP server and then click Apply VPN passthrough is required if you are going to connect to a VPN such as a corporate system gt Select the VPN Passthrough enable check box to enable VPN passthrough or clear the check box to disable VPN passthrough and then click Apply System System Auto run Setup Wizard C System log enable see Diagnostics screen Language English Date Time Format USA mm dd yyyy he The System section allows you to select your preferred language
52. or both used by that port or port range Click Hide 7 Click Apply Port Forwarding Port forwarding allows designated users or applications to reach specified servers such as FTP and DNS servers on your computer Also some online games require incoming access to work properly IMPORTANT You will need to set up static IP addresses on your WLAN for each device that has an application to which you want to forward The Port Forwarding page allows you to enter the local static IP address for each application that you want to receive traffic from the Internet es e Help Logout Home GPS Password WiFi WWAN Advanced alll Novatel EvDO Rev A Dormant Port Forwarding Port Forwarding Applications Application IP Address on WLAN CI DNS Domain Name Server LJ FTP Server E HTTP Web Server C NNTP Serer C POP3 Server L SMTP Server O SNMP Server C Telnet Server LC TFTP Server ee 141512200 SPRINT eis LF iF AONE MEL ESS iV 48 From the Port Forwarding page select the check box for the application you want to enable 2 Type the local static IP address of the device hosting the application into the IP Address on WLAN box Click Apply when you have finished adding applications IMPORTANT Portforwarding creates a security risk and should be disabled when not needed Power Management Your MiFi device can switch to a low power mode when it is idle The Power Management page allows you to set the
53. ort forwarding and to customize power management settings Help Logout Tow hn Te eae Advanced pM ll Novatel EvDO Rev A Dormant Advanced Options Config Fife Internet Connection Port Filtering Port Forwarding MiFi2200 Mobile Hotspot H Connection Status 33 Roaming Power Management OOK 200K OOK 200K Received TCPAP 2000 200 3OC 300 Transmitted System Status XX KX XX XX Connected Time ug The Advanced menu has seven components e Advanced Options use to enable SSID broadcast auto connect to the network DHCP VPN passthrough or the system log e Config File use to back up or restore a file containing your MiFi device settings e Port Filtering use to specify which applications can access the Internet and through which port s e Port Forwarding use to specify which applications can access your computer through the Internet and through which port s You might use this if you have an FTP server on your system or play certain online games e Power Management use to customize your MiFi device s power saving settings e TCP IP use to view or change the IP address and subnet mask for your MiFi device and to view the MAC address and DHCP address range for your MiFi device e System Status use to view information about your MiFi device and to view the system log You can also restart your MiFi device or restore it to its factory default settings 41 Advanced Settings C
54. promises much higher data speeds to mobile and portable wireless devices Another name for UMTS WEP Wired Equivalent Privacy An IEEE standard security protocol for 802 11 networks Superseded by WPA and WPA2 Wi Fi Wireless Fidelity Any system that uses the 802 11 standard developed and released in 1997 by the IEEE Wi Fi Client A wireless device that connects to the Internet via Wi Fi WLAN Wireless Local Area Network A typically low power network that transmits a wireless signal over a span of a few hundred feet and usually only to stationary devices WPA WPA2 Wi Fi Protected Access A security protocol for wireless 802 11 networks from the Wi Fi Alliance WWAN Wireless Wide Area Network Wireless network technologies deployed over a large geographical area to a large number of users see WLAN This service is usually provided through cellular providers WWAN connectivity allows a user with a laptop and a WWAN device to surf the Internet check email or connect to a virtual private network VPN from anywhere within the coverage area of the network operator 73
55. r Guide on device System Requirements Internet browser for example Internet Explorer Safari Firefox Opera Chrome Wireless interface 802 11b g USB Modem Mode only Windows 7 Vista or XP Service Pack 2 or higher Mac OS X v10 4 11 or higher Type A USB port 40 MB hard drive 256 MB RAM Your MiFi 2200 Intelligent Mobile Hotspot Device Your MiFi 2200 device has the following parts Power Button LED Powers on and off the device The LED indicates power battery status and roaming activity microUSB Connector The AC charger connects here Service Status LED Provides information about your mobile broadband connection Network Name and Password Label The preconfigured name of your network SSID and your network password also called a network key are printed on the back of your device Master Reset Button Resets device to factory default settings See Use the Master Reset Button page 58 Battery Compartment Battery is placed here LED States The MiFi device LEDs provide valuable information about the state of the device and connection Service Status LED LED Color Status Description No Light Device is powered off Green Solid The MiFi device is powered on and connected to a mobile broadband network but is not transmitting or receiving data Slow Blinking The MiFi device is powered on but there is no service Intermittent Blinking
56. rmant No 1 63 MB 2 43 MB 00 37 34 ill Novatel EvDO Rev A Dormant IP Address Mask Gateway DNS This data is informational only and is not used for billing purposes Start Date Total connection time Data Received Data Transmitted Total Data 10 07 2009 10 24 23am Lifetime 00 56 37 4 735 MB 3 82 MB 6 60 MB Help Logout Resettable 10 07 2009 10 24 23am 00 57 37 4 76 MB 3 82 MB 5 56 MB AN MiFi2200 SPRINT WIRELESS 38 The WWAN Status page is divided into three sections Internet Connection Internet Connection Connection Status Dormant IP Address KK JOOK OX OOK Roaming No Mask SOO 2OOM OK OOK Received 1 63 MB Gateway OOKKII Transmitted 2 435 MB DNS KA AK XK XE Connected Time 00 37 34 The Internet Connection section displays the following information e Status of the connection e Whether or not your MiFi device is roaming e Number of bytes received and transmitted e Duration of the current connection e Your MiFi device s IP address and subnet mask e Gateway IP address e DNS server IP address gt Click Disconnect to leave the network or Connect to rejoin the network Traffic Counters Traffic Counters This data is informational only and is not used for billing purposes Lifetime Resettable Start Date 10 07 2009 10 24 23am 10 07 2009 10 24 23am Total connection time Data Received Data Transmitted Total Data 00 58 37 4 ra MB 3 62 MB 3 60 MB
57. rt instructs you to upgrade the firmware be very careful not to turn off the device while the upgrade is in progress It may take several minutes to contact the server and complete the update after the device power cycles Do not turn the unit off for at least five minutes after the power cycles 34 Diagnostics Click Diagnostics in the WWAN menu to access status information about your Internet connection and MiFi device Help Logout Home GPS Password WiFi WWAN Advanced ii Novatel EvDO Rev A Dormant WWAN Diagnostics Connection Status Dormant Technology EvDO Rev A Roaming No Manutacturer Novatel Wireless Model MiFi2200 SPRINT Firmware Version 142 ESN MDN MSD NAI PRL Version WWAN Log gt Current Time 10 21 09 00 47 12pm 107 21 09 OO 07 46pm 3G Connected ee iFi2200 SPRINT o N Fi ADRIEL WRES 35 The WWAN Diagnostic page is divided into three sections WWAN Connection WWAN Connection Connection Status Dormant Technology EvDO Rev A Roaming No The WWAN Connection section displays the following information e Connection status e Active connected and transmitting data e Dormant connected but not transmitting data e Disconnected not connected to the network e Type of network technology you are connected to e Roaming status IMPORTANT Do not click Manual Device Setup unless you have received an MSL number from technical support WWAN Modem WWAN M
58. ta transfer between computing endpoints Proxy A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP address for all trafic passing through it PUK code Pin Unlock Key A PUK is required when you enter an incorrect PIN 3 times After entering the wrong PIN 3 times the SIM card is disabled RAS Remote Access Service A Windows NT 2000 Server feature that allows remote users access to the network from their Windows laptops or desktops via modem Rev A CDMA EV DO Rev A is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world The increased data rates on Rev A s physical layer enable richer applications and services For more information visit www cdg org RFB Remote Frame Buffer A protocol for remote access to graphical user interfaces Router A device that directs traffic from one network to another 71 RTP Real time Transport Protocol A packet format for streaming multimedia over the Internet SIM Subscriber Identification Module Found in GSM network technology the SIM is a card containing identification information for the subscriber and their account The SIM card can be moved to different devices SMS Short Message Service A service for sending short messages of up to 160 224 in
59. tart gt All Programs or Programs gt Accessories gt Command Prompt to open the Command Prompt window e Ona Mac open System Preferences gt Network In the Show list click Airport The MAC address is the Airport ID IMPORTANT Make sure you get the MAC address for the wireless network adapter and not the Ethernet controller NIC if the machine has both Using MAC Filtering From the MAC Filter page type the MAC address for your computer into the Add Trusted Client MAC Address box and click Add Client You can use either or as the separator for example 00 21 9B 1C 64 34 or 00 21 9B 1C 64 34 You can cut and paste your computer s address from the Wi Fi Clients section of the Wi Fi Status page See Wi Fi Clients page 33 if desired type the MAC address for other computers into the Add Trusted Client MAC Address box and click Add Client Select the Enable MAC Filter check box and click Apply 30 Status Wi Fi Status provides you with information about your wireless network e Help Logout Password WiFi WWAN Advanced miil Novatel EvDO Rev A Dormant WiFi Status WiFi Network Current Profile Secure Channel 1 Network Name MiFi2200 2FFE Secure Mode 802 119 802 11b Clients Connected 1 security WPA Personal PSK Clients Allowed 5 Encryption TKIP Network Key WiFi Clients IP Address IP Type Hostname MAC Address Date Time DHCP OCOCOCORG 10 21 2009 00 07 465pm 1
60. to currently available technology USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB connectors may be used for data transfer or charging USB Port Types he USB ports on computers and hubs have a rectangular Type A socket and peripheral devices have a cable with a Type A plug Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug Ports and connectors are available in different sizes for example standard mini and micro USSD Unstructured Supplementary Service Data A service found in HSPA GSM networks that allows the user to retrieve information or implement certain types of call services VNC Virtual Network Computing A graphical desktop sharing system that uses the RFB protocol to remotely control another computer VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhere VPN Passthrough A feature that allows a client to connect to a VPN server 72 WAN Wide Area Network A public network that extends beyond architectural geographical or political boundaries unlike a LAN which is usually a private network located within a room building or other limited area WCDMA Wideband Code Division Multiple Access A 3G mobile wireless technology that
61. wser s File menu to save the file to your computer Config File Upload Restore your MiFi device settings file to the MiFi device Click Browse and navigate to the backup file on your computer Click the file to highlight it and then click Open Click Upload File Click 0K when the Upload completed message appears IMPORTANT _ If your Wi Fi settings have changed since you created the backup file you may lose your connection after restoring from the backup file You will need to reconnect using your new changed settings 45 Port Filtering Click Port Filtering in the Advanced menu to enhance the security of your system by controlling which applications are allowed to access the Internet Port filtering allows you to conserve bandwidth by preventing non business applications from accessing the Internet It can also be used to specifically allow certain applications such as games and video conferencing software to use certain ports to access their online components aa Help Logout Home GPS Password WiFi WWAN Advanced ull Novatel EvDO Rev A Dormant Port Filtering Enable Port Filtering C Enable Port Filtering lf enabled only traffic from Allowed Applications can access the Internet Allowed Applications C DNS Domain Name Server C HTTP C HTTPS C FTP E E mail POP3 C E mail IMAP C VPN LJ Telnet C RTP MiFi2200 SPRINT pones a AONE WELLES ATA The Port Filtering p
62. y Card International Association An international standards organization of industry leading companies for the definition of personal computer peripheral device standards PDA Personal Digital Assistant A handheld device used for organization notes address books etc POP Post Office Protocol An Internet protocol for retrieving email from a remote server over a TCP IP connection Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN Port Number A 16 bit number used by the TCP and UDP protocols to direct trafic on a TCP IP host Certain port numbers are standard for common applications Protocol A standard that enables connection Communication and data transfer between computing endpoints PPP Point to Point Protocol A method of connecting a computer to the Internet PPTP Point to Point Tunneling Protocol A method for implementing virtual private networks that does not provide confidentiality or encryption but relies on the tunneling process for security PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific Protocol A standard that enables connection communication and da

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