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Poulton Hard Disk - Triple User Manual

1. 3 2 2 Formatting from HFS Apple File System to NTFS Follow the steps in this section if you used LaCie Setup Assistant to format your drive for use with a Mac or if you reformatted your LaCie hard disk as an HFS volume on a Mac Open Explore NI CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or continue to use back up this information before performing Search these steps Manage Map Network Drive l Right click My Computer and select Manage Fig 3 2 2 To Disconnect Wetwork Drive A The Computer Management window opens Create Shortcut 2 Select Disk Management under Storage you may have to Delete expand the Storage list to see the Disk Management option Rename See Fig 3 2 2 B Information about all storage devices con Properties nected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right click on the Unallocated volume in the disk allocation bar Figure 3 2 2 A and select New Partition from the right click options menu Fig 3 2 2 B The New Partition Wizard opens e ome Aes Continued on next page MALE a Figure 3 2 2 B LaCie Hard Disk Design sy Nett POULTON User Manual Optional Formatting and Partitioning page 22 On the Welcome to the New Partition Wizard screen click Next Select Primary Partition and
2. A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See section 2 Minimum System Requirements LaCie Hard Disk Desicn ev Nei POULTON Troubleshooting User Manual page 26 Problem Question Solution System fan is not running Confirm the outlet is powered verify power connections and try an alternate power cable The fan on the LaCie Hard Disk does not run continuously it is activated at certain temperatures LaCie Hard Disk Design sy Net POULTON User Manual Windows Troubleshooting Problem The drive is not recog nized by the computer FireWire 800 does not work under Windows 2000 The drive is working slowly Question Is there an icon for the drive in My Computer Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive s power supply connected and turned on Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Have the USB eSATA or FireWire drivers been installed corre
3. FAT32 volume on a Mac Y CAUTION Following these steps will erase everything from L7 Open the hard disk If you have information that you want to protect or continue to use back up this information before performing these steps 1 Right click My Computer and select Manage Fig 3 2 1 A The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management option See Fig 3 2 1 B Information about all storage devices con nected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right click in the disk allocation bar of the FAT32 volume and select Format from the right click options menu Fig 3 2 1 B Y TECHNICAL NOTE If you did not create an exchange vol ume using LaCie Setup Assistant there may be only one vol ume associated with the disk Continued on next page Explore Search Manage Map Network Drive Disconnect Network Drive Create Sharkcut Delete Rename Properties Figure 3 2 1 A BR Lt vurmputrr Mars Rmismnmxmimogums Bai D TFS Heath Stem BRIGE MAGE W He Taser Desh Ves COMXCHANGE Fabian fee FACE Heti hitai akira iiH he n ag Shared Folderi TT iuris Base MIES reste He ie fe je ir MED Local Users and rcupr a Vend erate Ling mud Aden Devin Fosse bla Shor age Dx Diet agente D
4. LaCie Hard Disks together Do not expose the drive to temperatures over 35 C 95 F or 30 C 86 F when stacked If you detect a problem see the Trou bleshooting section in this manual CAUTION This LaCie Hard Disk s war ranty may be void as a result of the failure to respect the precautions listed above IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 10 less LaCie Hard Disk Design sy Ner POULTON Introduction User Manual page 4 1 Introduction Building on over a decade of design excellence LaCie has created a new line of drives that are timeless and cratted to LaCie Hard Disk Capabilities blend functionality with high technology These latest drives are R US
5. To attach a FireWire peripheral a Connect the FireWire 400 cable into an available FireWire 400 port on your FireWire peripheral b Attach the other end of the FireWire 400 cable to an avail able FireWire 400 port on the LaCie Hard Disk 3 The digital camera should now appear under My Computer Windows users or on the desktop Mac users Some cameras do not support this configuration or may downgrade your LaCie Hard Disk s performance LaCie Hard Disk Desicn sy Nett POULTON Getting Connected User Manual page 16 2 5 Disconnecting Your LaCie Hard Disk FireWire eSATA and USB external devices feature plug amp play connectivity which means that your drive can be con nected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your LaCie Hard Disk few Windows Users x Mee Users 1 From the System Tray located in the lower right hand side of your screen click the Eject icon a small green 1 Drag the hard disk icon to the trash arrow over a hardware image 2 When the icon disappears from the desktop the drive 2 A message will appear listing the devices the Eject icon can be disconnected controls it should say Safely remove Click on the LaCie hard disk in this prompt 3 This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device 1 16 PM 2 6 Switch
6. User Manual and software utilities are pre loaded on the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging es hard disk Quick Install Guide LaCie Hard Disk Design sy Net POULTON User Manual 1 2 Minimum System Requirements Aw Windows Users m Windows 2000 Windows XP Windows Vista 512 MHz processor or higher 128MB RAM 512MB recommended Available USB 2 0 FireWire 400 or eSATA port Most computers do not come from the factory with eSATA ports so you may need to purchase a PCI PCI X or PCI Express card to be able to connect your LaCie Hard Disk via these inter faces LaCie offers a wide selection of eSATA cards Visit www lacie com accessories Introduction page 6 x Mac Users Mac OS X 10 2 8 or later Mac OS X 10 3 for eS ATA G4 G5 Intel Core Duo or Intel Core 2 Duo 128MB RAM 512MB recommended Available USB 2 0 FireWire 400 or eSATA port LaCie Hard Disk Design sy Ner POULTON Introduction User Manual page 1 3 Views of the LaCie Hard Disk Rear View D On Off switch 2 Power input jack eSATA port BBEBEBOBBEBEBBOS FireWire 400 ports amp Hi Speed USB 2 0 port LaCie Hard Disk Desicn sy Ner POULTON Introduction User Manual page 8 1 4 Cables and Connectors 1 4 1 USB Cables and Connectors USB is a serial inp
7. receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by LaCie could void the FCC amp Industry Canada regulations and negate your au thority to operate the product Forward page 2 Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this prod uct conforms to the following European standards Class B EN60950 EN55022 EN55024 With reference to the following conditions 3 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be dis ENEEEEE posed of with your other house hold waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and en sure that it is recycled in a manner that pro tects human health and the environment For more intormation about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the
8. scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Disk Description HDT72251 6DLAT80 Media Total Capacity 153 4 GB 164 696 555 520 Bytes Connection Bus USB Write Status Read Write Connection Type External S M A R T Status Not Supported Q USB Serial Number 10000E000D3ECED5 Partition Scheme Master Boot Record Figure 3 3 B LaCie Hard Disk Desicn sy Net POULTON User Manual 4 Troubleshooting If your LaCie hard disk is not working correctly please re fer to the following checklist to determine the source of the problem If you have gone through all of the points on the checklist and your drive still does not work properly please check the FAQs that are regularly published on our website www lacie com One of these FAQs may provide an answer to your specific question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie re seller or LaCie Customer Support see section 5 Contacting Cus tomer Support for details Troubleshooting page 24 Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the c
9. sure that the drive has been formatted properly Please see sec tions 3 Optional Formatting And Partitioning and section 3 1 Finding the File System Format Check your computer s documentation and see sections 3 1 Finding the File System Format and 3 Optional Formatting And Partitioning When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to Qe we Check your files and folders to ensure that these types of characters are not being used Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode If you are having problems with your FireWire connection under Mac OS 10 2 x upgrade to the latest Mac OS version Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases Apple does not support the Hi Speed USB 2 0 standard under Mac OS 9 x You will be limited to the slower transfer rates of the original USB standard Apple has only recently begun incorporating native Hi Speed USB 2 0 ports in their computers To achieve Hi Speed USB 2 0 transfer rates you will need to add a Hi Speed USB 2 0 PCI or PC card to your computer If your drive is connected to a USB port or hub this is normal
10. B 2 0 FireWire 400 and eSATA performance based solutions that will power you through your specific applications Throughput of up to 3 Gbits s via eSATA Daisy chain LaCie disc burners other LaCie hard disks or digital video cameras directly to the drive Connects to all FireWire 400 and USB standard in terfaces Ideal for speed intensive applications the LaCie Hard Disk handles the curves of your demanding data needs Secure and stable the LaCie Hard Disk is an ideal way to add space to your computer Back up your computer s internal hard drive This triple interface hard disk combines portability with compat ibility convenience and a generous storage capacity to help Store and exchange data between several computers you manage your data Your LaCie external hard disk is cross platform which enables you to use it with Windows and Mac OS it can be connected via FireWire 400 Hi Speed USB 2 0 or eSATA interfaces and you can customize the format and partitions of your LaCie drive to match your exact needs Quick Links Click to jump to a section Getting Connected Connecting Multiple Devices Troubleshooting LaCie Hard Disk Design sy Net POULTON Introduction User Manual page 5 1 1 Box Content Your box contains the LaCie Hard Disk and items 2 6 listed below D LaCie Hard Disk USB cable 3 FireWire 400 cable A eSATA cable External power supply Quick Install Guide NOTE The
11. Doing so may damage the LaCie Hard Disk or disfigure its casing Avoid placing your LaCie Hard Disk near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie Hard Disk in an environment that is too cold or humid may damage the unit Always unplug the LaCie Hard Disk from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the LaCie Hard Disk near other electrical appliances such as tele visions or radios Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie Hard Disk near sources of magnetic interference such as computer displays televi sions or speakers Magnetic interfer ence can affect the operation and Forward page 3 Make sure that the computer and LaCie Hard Disk are electrically grounded If the devices are not grounded there is an increased risk of electrical shock Power requirements 100 240 V 1 5 A 60 50 Hz Supply voltage fluctua tions not exceeding 1096 of the nomi nal transient over voltages according to over voltage category Il stability of your LaCie Hard Disk Do not place heavy objects on top of the LaCie Hard Disk or use excessive force on it Do not stack more than 2
12. LaCie Hard Disk Desicn sy NEIL POULTON Table of Contents User Manual page Table of Contents Health and Safety Precautions 3 General Use Precautions 3 1 Introduction 4 INDE ANE PENES M 9 RZ Minimum sy Sled ROWE IAC DIS acscenpsaaaosetppca eir ed itat O E dda dicia Spir Up RM DENT EI UC E ponies 6 keo viw orhe be Gog gic com kerse aor ua mmm 7 IE meos reo Emm 8 ua T USB Cabana c Onnee IONS oeuvre xTM A EEE teo M Ebere pU E MUS MOTUUM 8 14 2 Fire Wire 400 Cables Gtid C arme lol oasssvs plush etvaeksd cs obw aai dnte eet Ad E A EG EO PRAG REDE 9 144 ae ATA Cabes and Coelo mopar osteo RETI MER det faci Unten a IER e MN ARCEM HAMM DUM 10 2 Getting Connected 11 2l Connecing ihe Power SUPPIy REMITENTE TRTTRERRNEMNEEHEEELTHMRET E M 12 PM Ome mini he hierace Coble RTRTK 13 DO UGG LaCie nep er Cro T MERERI RETE I 14 24 C onnecina Mulliple DeVvibeS es reet beste Eee pee to EE Oe bee rebat ortho EN beste ee ETEEN e ineke 15 25 Disconneciing Your Lacie Hard DISK usc isle eie iseen EE lead ocur ei qe DU ci ep tint serico Bead eb EN cup Dio De Deos 16 oho anre ONG NR EE ERE 16 3 Optional Formatting and Partitioning 17 3l Findng the File lemn Formai RETO ST 18 SAN Ve sse em 2 ero Rs f INQUIT m 19 Oo elle Formatnga rom FATS oM gr Tor 19 92 2 2 Pormaning trom HFS Apple File System TO NTFS sceuedate etuer Deut pr MP reb debt bt Gase roto Rr ete 2 Sv
13. ULTON Introduction User Manual page 10 1 4 3 eSATA Cables and Connectors Your LaCie Hard Disk uses the latest in SATA technology al lowing interface or bus transfer rates of up to 3 Gbits s SATA E ATA Benefits technology was originally developed to serve as an internal interface delivering improved performance to internal connec eSATA interface can achieve up to 3 Gbits s transfer tions Soon after eSATA or external SATA was developed al rate lowing for the use of shielded cables outside the PC Plug orientation An extrusion on the outside of the connector helps guide and align the connector during eSATA technology was developed to be rugged and durable PE TON eSATA connectors do not have the L shaped design of other SATA connectors In addition the guide features are vertically offset and reduced in size to prevent the use of unshielded in Hot plug support eSATA enables adding and remov ing a drive without having to power down the system l une or reboot Utilizing staggered pins to aid insertion the ternal cables in external applications specification ensures device detection and passive and active limits to in rush current eSATA Cables Your LaCie drive is shipped with one eSATA cable VIV S JH Ill H LaCie Hard Disk Desicn sy Nett POULTON Getting Connected User Manual page 11 2 Getting Connected Installing your LaCie Hard Disk is easy for all users regard less of operatin
14. click Next If you would like to create more than one partition on the disk enter the size of the first partition in the Partition size in MB field Otherwise leave the default values and click Next F Hew Partition Wizard Welcome to the New Partition Wizard This wizard helps vou create a partition an a basic disk A basic disk is a physical disk that contains primary partition extended partitions and logical drives You can use any version of Windows er MS DOS to gain access to partitions on basic disks To continue click Next 7 Choose a drive letter to assign to the drive Click Next 8 Select Format this partition with the following settings and Enter a name for the volume as you d like it to appear on your computer Select Perform a quick tormat Click Next See Fig 3 2 2 D 9 Review your settings and click Finish to begin the formatting process 10 During the formatting process the status of the disk chang es to Formatting a in the Computer Management win New Partition Wizard Format Partition dow When Formatting is complete the status changes to mE u To store data on this partition pau must format it first Healthy b See Fig 3 2 2 E Choose whether you want to format this partition and if so what settings you want to use Do not format this partition 5 Format this partition with the following settings File system NTFS Allocation unit size Defaul
15. cted to your computer appears in the right hand l e P PP 9 4 Each disk has two listings Select the lower indented e disk name R E corresponding to your LaCie hard disk 5 Refer to the Format line of the information area at the EEE bottom of the Disk Utility window NOTE Disk 0 is your computer s internal hard disk If other storage devices are connected to your computer refer to the disk information in the upper pane to deter mine which disk is your LaCie hard disk 4 The File System column in the upper pane lists the file system of each disk Disks are listed as NTFS FAT32 or blank if the file system format is not recog nizes such as if it is HFS LaCie Hard Disk Desicn sy Ner POULTON User Manual Optional Formatting and Partitioning page 19 3 2 Formatting for Windows Users Before you start connect the drive to the computer and follow the steps in section 3 to find the file system format of your LaCie hard disk f your disk is formatted as a FAT32 volume proceed to section 3 2 1 Formatting from FAT32 to NTFS f your disk is formatted as an HFS volume or unrecog nized in Windows click here or proceed to section 3 2 2 Formatting from HFS 3 2 1 Formatting from FAT32 to NTFS Follow these steps if you used LaCie Setup Assistant to create an exchange volume on your LaCie Hard Disk for data sharing between Windows and Mac computers or if you reformatted your LaCie Hard Disk as a
16. ctly and enabled Is there a conflict with other device drivers or extensions Have you installed the Win dows 2000 Service Pack 42 Are there other USB eSATA or FireWire devices connected to the same port or hub Troubleshooting page 27 Solution Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 2 Minimum System Requirements for more information Make sure that the power supply is properly connected see section 2 1 Connecting The Power Supply that the drive has been turned on by pressing the On Off Auto button the back of the drive and that the outlet the power supply is connected to is also turned on Review the installation steps in section 2 2 Connecting the Interface Cable Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 1O seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help In order to operate FireWire 800 devices under Windows 2000 the Service Pack 4 update must be installed This is a t
17. e vent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 3 Optional Formatting and Partitioning for more information LaCie Hard Disk Design sy Nett POULTON Getting Connected User Manual page l5 2 4 Connecting Multiple Devices The FireWire 400 intertace allows you to connect another hard drive or digital video camera directly to the LaCie Hard Disk this connection is called daisy chaining To daisy chain devices all devices must be connected via FireWire Your computer will not recognize the daisy chained device it the interfaces are mixed ex a FireWire device at tached to a drive that is connected to the computer via the Hi Speed USB 2 0 intertace TECHNICAL NOTE When FireWire 400 and FireWire 800 interfaces are mixed in a daisy chain data transfers are limited to FireWire 400 speeds 1 Connect your LaCie Hard Disk s power supply and host computer intertace by tollowing the steps in sections 2 1 and 2 2 To attach a digital video camera a Using the iLink DV cable sold separately connect the 4 pin end of the cable to the 4 pin port on your digital camera b Connect the 6 pin end of the iLink DV cable to the 6 pin FireWire port on the back of the LaCie Hard drive
18. e Volume Scheme area 6 In the Volume Information section enter a name for each volume partition and choose the volume format Mac OS Extended Mac OS Standard UNIX File System or MS DOS TECHNICAL NOTE To share a volume with Windows users select MS DOS FAT32 format IMPORTANT INFO Apple recommends that unless you have a specific reason to use the UNIX File System UFS you should use the Mac OS Extended format because it provides a more familiar experience to Macintosh users 7 Click Partition Click Partition again to close the alert mes sage and continue 8 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use Optional Formatting and Partitioning page 23 HDT 72251 6DLATS8O al 3 J 0 Burn New Image Convert Verify Enable Journaling Info Mount First Aid Erase E 152 7 GB Maxtor 6B160MO 3i Macintosh HD Volume Scheme Current E 1 E 232 9 GB LaCie Group SA The Backup 3153 4 GB HDT72251 6D E LaCie E Exchange Figure 3 3 A HDT72251 6DLAT80 Media e s a O n Newlmage Convert Verify Enable Journaling Info Mount Eject i 152 7 GB Maxtor 6B160M0 First Aid Erase Partition RAID Restore E Macintosh HD 232 9 GB LaCie Group Lj The Backup 1153 4 GB HDT72251 6D Ex Lacie E3 Exchange Volume Scheme Current Select the disk you want to partition and choose a volume
19. ed b jn rmn and Appiah 4 nis n Bai NT TES GH eae TS rire Pei scite Fek 1 po EE Bria latie E EXAM 153 Ta ae TS amp 14 GB Pat Ordre Pests EDET Figure 3 2 1 B LaCie Hard Disk Desicn ev Nei POULTON Optional Formatting and Partitioning User Manual page 20 4 In the Format window r Format E a Enter a name for the disk as you d like it to appear on your computer in the Volume label field Volume label LACIE b Select Perform a quick format k c Leave the other options at their default values and click File system NTFS v OK Allocation unit size Default w Perform a quick Format 5 Click OK in the format warning dialog During the formatting process the status of the disk changes to Formatting in the Computer Management window When Formatting is com plete the status changes to Healthy See Fig 3 2 1 D _ Enable file and folder compression OL x J emen amp 9pisk 0 Basic C 18 62 GB 18 62 GB NTFS Online Healthy System amp PDisk 1 Basic New Volume E 153 38 GB 153 38 GB Online Formatting cp RoM 0 DVD D No Media ll Primary partition C 18 62 GB 18 62 GB NTFS Online Healthy System LACIE E 153 39 GB NTFS Healthy cS CD ROM 0 DVD D No Media Figure 3 2 1 D LaCie Hard Disk Desicn ev Ner POULTON Optional Formatting and Partitioning User Manual page 21
20. g system thanks to LaCie Setup Assistant Install your LaCie Hard Disk in three easy steps Step 1 Connect the power supply section 2 1 Step 2 Connect an interface cable section 2 2 Step 3 Run LaCie Setup Assistant to format your drive for optimal performance with your system section 2 3 IMPORTANT INFO Do not connect more than one interface cable at a time To switch interfaces follow the steps in section 2 6 Switching Interfaces IMPORTANT INFO Please follow the setup steps in the or der they are given to ensure that the LaCie Hard Disk volume mounts correctly on your computer LaCie Hard Disk Desicn sy Net POULTON User Manual 2 1 Connecting the Power Supply 1 Connect the power supply cord to the power supply brick 2 Connect the power supply to the LaCie Hard Disk and to a grounded wall outlet or surge protector 3 Turn on the drive using the power switch on the back Figure 2 1 Getting Connected page 12 LaCie Hard Disk Desicn sy Ner POULTON User Manual 2 2 Connecting the Interface Cable USB 2 0 FireWire 400 or eSATA IMPORTANT INFO Please connect the power supply be fore connecting the interface cable to ensure that the volume mounts correctly on your computer To connect the interface cable 1 Connect the power supply as described in section 2 1 Con necting the Power Supply 2 Connect one end of the interface cable to your computer 3 Connect co
21. gom oue Brei ed TTE 23 4 Troubleshooting 24 Mae Tou lets Ir eno See ae ett eee a TEM eT TRU T TTE TT TT 24 Windows FRO UAVS OC IG S tedesca isto eaatessonedecucasdecsineh EE A OTE EIET T 27 5 Contacting Customer Support 29 belore You Contact Technical SU OM ins siavecesaieetevucioentuserdeysinddaverbovavaesdesviag EA EE E NEE ES 29 tacie Customer UPH estes case enner TR 30 Warranty Information 31 LaCie Hard Disk Design sy Ner POULTON User Manual Copyrights Copyright 2007 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying re cording or otherwise without the prior writ ten consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Micro soft Windows 98 Windows 98 SE Win dows 2000 Windows Millennium Edition Windows XP and Windows Vista are regis tered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the in formation contained herein LaCie reserves the rig
22. hose that are scratched and creates internal address tables that it later uses to locate infor mation A hard disk must be formatted before it can be used to store data What is Partitioning You can also divide the hard disk into sections called parti tions A partition is a section of the hard disk s storage capacity that is created to contain files and data For instance you could create three partitions on your drive one partition for your of fice documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or office you can create a partition for each person who uses the drive Partitioning is optional IMPORTANT INFO Please copy the User Manual and utilities to your computer before reformatting Reformat ting will erase everything from the hard disk If you have other data that you want to protect or continue to use copy this infor mation to your computer before reformatting File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS Use the information below to determine which format is best for you Use NTFS if you will be using the drive only with Windows 2000 Windows XP or Windows Vista performance will generally be greater when compared to FAT 32 This file system is compatible in read only mode with Mac OS X 10 3 and higher Use HFS if you will be
23. ht to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations FCC Statement LaCie Hard Disk C This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing conditions 1 The devices may not cause harmful in terference 2 The devices must accept any interfer ence received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the
24. in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help LaCie Hard Disk Design sy Net POULTON User Manual Problem The drive is not recog nized by the computer Error messages under Mac OS 10x The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed OS LO Question Has the drive been formatted Does your computer s operat ing system support the file system Did you get an Error 50 message while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode Are you having problems get ting your FireWire device to be recognized Are there other USB eSATA or FireWire devices connected to the same port or hub Are you operating in Mac OS 9 x Are you operating in Mac OS 10 xe Is the drive connected to a USB port on your computer or joven USB ube Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or oper ating system support Hi Speed USB 2 0 Troubleshooting page 25 Solution Make
25. ing Interfaces FireWire eSATA and USB external devices feature plug amp play connectivity which means that your drive can be con nected and disconnected while the computer is running To prevent failures however it is important to unmount or safely disconnect your drive before switching interfaces See section 2 5 Disconnecting Your LaCie Hard Disk for proper disconnection procedures LaCie Hard Disk Desicn sy Net POULTON User Manual Optional Formatting and Partitioning page 17 3 Optional Formatting and Partitioning The first time you use your LaCie hard disk LaCie Setup Assis tant formats your drive according to your needs If your needs change you can reformat your LaCie Hard Disk to optimize it for use with Windows or Mac or for cross platform use For example if you used LaCie Setup Assistant to format your drive to work with your Mac HFS but now you want to share your hard disk with Windows users you can reformat it to FAT 32 MS DOS for this purpose You may need to format your LaCie hard disk if LaCie Setup Assistant was interrupted or stopped If the hard disk does not appear in My Computer Windows or on the desktop Mac it may not be formatted properly What is Formatting When a disk is formatted the following things occur the op erating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e t
26. nnect the other end of the interface cable to the matching port on the LaCie hard disk 4 After a few seconds the hard disk will mount on your com puter and appear in My Computer Windows users or on your desktop Mac users 5 Proceed to section 2 3 Launching LaCie Setup Assistant Getting Connected page 13 Ooo 996 Power Supply eSATA FireWire 400 LaCie Hard Disk Desicn sy Nett POULTON Getting Connected User Manual page 14 2 3 Launching LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must be launched to format your drive It will Optimize your drive according to your needs Copy the manual and utilities onto your LaCie hard disk IMPORTANT INFO LaCie recommends that you copy the user manual and utilities onto your computer s internal hard drive or other medium when setup is complete To launch LaCie Setup Assistant Windows users double click on the LaCie drive icon in My Computer Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop IMPORTANT INFO If you do not launch LaCie Setup Assis tant or if you quit LaCie Setup Assistant after formatting has be gun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant does not pr
27. on will automatically turn the drive on Likewise turning the computer on and off USB computer off will automatically turn the drive off If you wish to power off the drive while it is connected to and FireWire connec your computer first make sure that your computer is not accessing the drive and then follow the steps in tions section 2 5 Disconnecting Your LaCie Hard Disk After you have disconnected the drive flip the On Off Auto button on the back of the drive to turn the drive off System fan is not running Confirm the outlet is powered verify power connections and try an alternate power cable The fan on the LaCie Hard Disk does not run continuously it is activated at certain temperatures LaCie Hard Disk Desicn ev Nei POULTON Contacting Customer Support User Manual page 29 5 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 4 Troubleshooting 2 Try to isolate the problem It possible make the drive the only external device on the CPU and make sure that all of the cables are cor rectly and securely attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the fol lowing information on hand Information Where to Find Information LaCie hard drive se
28. onfiguration of the product you purchased please check our website for the most current version of the user manual Mac Troubleshooting Problem The drive is not recog nized by the computer Question Does an icon for the drive ap pear on the desktop Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive s power supply connected and turned on Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Have the USB eSATA or FireWire drivers been installed correctly and enabled Is there a conflict with other device drivers or extensions Solution There should be an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 2 Minimum System Requirements for more information Make sure that the power supply is properly connected see section 2 1 Connecting The Power Supply that the drive has been turned on by pressing the On Off Auto button the back of the drive and that the outlet the power supply is connected to is also turned on Review the installation steps in section 2 1 Connecting The Power Supply and section 2 2 Connecting the Interface Cable Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated
29. properly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interrup tions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
30. ree download of fered on Microsoft s website Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases LaCie Hard Disk Desicn ev Nei POULTON Troubleshooting User Manual page 28 Problem Question Solution The drive is not running Is the drive connected to a If your drive is connected to a USB port or hub this is normal A noticeably faster when USB port on your computer or Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 connected via Hi Speed to a USB hub performance levels when it is connected directly to a Hi Speed USB USR 22 0 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Is the drive connected to a Hi Check to see that the Hi Speed USB 2 0 drivers for both your host bus Speed USB 2 0 port on your adapter and device have been installed correctly If in doubt un install computer the drivers and re install them Does your computer or oper See section 2 Minimum System Requirements ating system support Hi Speed USB 2 0 The drive is not running Are you using Windows 98 SE These systems are not supported USB will not work with either Win noticeably faster when or Windows Me dows 98 SE or Windows Me connected via Hi Speed USB 2 6 The drive turns on and This is normal Your drive has an autoswitching power feature which means that if your drive is connect off when you turn your ed to your computer turning the computer
31. rial number Located on a sticker at the back of drive or on the original packaging Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About Operating system version This Mac Processor speed Windows users Right click My Computer and select Properties gt General Computer memory Mac users Click on the Apple icon in the tinder bar and select About This Mac Select More Info The Apple System Profiler will launch The brands and models of other internal and external and will list your internal and external peripherals peripherals installed on your computer Windows users Right click My Computer and select Properties gt Hardware LaCie Hard Disk Desicn sy Net POULTON User Manual LaCie Customer Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCieFrance Contact s di http www lacie com fr contact LaCie ltaly Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contaci us al http www lacie com es contact LaCie Switzerland Contaci us at http www lacie com chtr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us a
32. shop where you purchased the product CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used LaCie Hard Disk Desicn sy Ner POULTON User Manual Health and Safety Precautions Only qualitied persons are authorized to carry out maintenance on this device Read this User Manual carefully and fol low the correct procedure when setting up the device Do not open your LaCie Hard Disk or attempt to disassemble or modily it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or danger ous emissions Your LaCie Hard Disk contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Techni cal Support representative Never expose your device to rain or use it near water or in damp or wet con ditions Never place objects contain ing liquids on the LaCie Hard Disk as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury General Use Precautions Do not expose the LaCie Hard Disk to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to opera tional humidity beyond 5 8096 non con densing or non operating humidity be yond 10 9096 non condensing
33. t http www lacie com intl contact Contacting Customer Support LaCie Australia Contact ws ai http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contac US cil http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contaci ws at http www lacie com se contact LaCie United Kingdom Contaci Us al http www lacie com uk contact LaCie USA Contact us at http www lacie com contact page 30 LaCie Hard Disk Desicn ev Nei POULTON Warranty Information User Manual page 31 Warranty Information LaCie warrants your drive against any defect in material and workmanship under normal use for the period designated on your warranty certiticate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defec tive drive This warranty is void if The drive was operated stored in abnormal use or maintenance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed im
34. t Volume label New Volume amp 9pisk 0 Basic 18 62 GB Online C 18 62 GB NTFS Healthy System amp 9pisk 1 Basic New Volume E 153 38 GB 153 38 GB Online Formatting cSCD ROM 0 DVD D 4 No Media BB Primary partition amp 9pisk 0 Basic 18 62 GB Online ji u 1 c 18 62 GB NTFS Healthy System Disk 1 Basic 153 39 GB Online DVD D No Media cSCD ROM 0 LACIE E 153 39 GB NTI Healthy LaCie Hard Disk Desicn sy Ner POULTON User Manual 3 3 Formatting for Mac Users A CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or continue to use back up this information before performing these steps 1 Select Utilites from the Go menu in Finder 2 Open Disk Utility 3 In the disk list on the left side of the Disk Utility window find the disk corresponding to your LaCie hard disk For each disk there is a listing for the drive controller and one for each volume on the disk Select the listing for the controller ex 153 4 GB HDT72251 in Fig 3 3 A 4 Select the Partition tab 5 From the Volume Scheme menu choose the number of partitions you want to divide the drive into 16 maximum You can adjust the size of each partition using the slide bar between the partitions in th
35. using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if you will be using your drive with both Windows and Mac OS X 10 3 or sharing the drive between Windows 2000 and Windows XP or Windows Vista Maximum single file size is 4GB LaCie Hard Disk Desicn ev Nei POULTON Optional Formatting and Partitioning User Manual page 18 3 1 Finding the File System Format You may need to know the current file system format of your LaCie hard disk if You want to reformat your LaCie hard disk The current file system format may determine the process you ll use to reformat it The LaCie hard disk does not appear to mount on your computer In this case the file system format may prevent your operating system from recognizing the LaCie hard disk ex If you connect a hard disk formatted in HFS to a Windows computer My wi Aan Windows Users x M Ucers 1 Right click My Computer and select Manage trom the right click options menu The Computer Management 1 Select Utilites trom the Go menu in Finder window opens 2 Open Disk Utility 2 Select Disk Management under Storage you may 3 In the disk list on the left side of the Disk Utility window find the disk corresponding to your LaCie hard disk have to expand the Storage list to see the Disk Man agement option Information about all storage devices conne
36. ut output technology for connecting periph eral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras USB 2 0 Cables Your LaCie drive is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when con nected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates gt aI Hi Speed USB 2 0 Benefits Backwards compatibility Hi Speed USB 2 0 works with the original USB specitications Hot swappable no need to shut down or restart your computer when adding or removing devices LaCie Hard Disk Design sy Net POULTON User Manual 1 4 2 FireWire 400 Cables and Connectors FireWire 400 also known as IEEE 1394 is a high speed serial input output technology for connecting peripheral devices to a computer or to each other FireWire Cables Your LaCie hard disk is shipped with a FireWire 400 cable Introduction page 9 FireWire Benefits Hot pluggable devices can be added and removed while the bus is active sochronous data delivery no dropped frames FireWire supports real time data delivery Flexible up to 63 devices can be connected on a single bus LaCie Hard Disk Desicn sy Ner PO

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