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User`s Reference

1. Toner Low Load Paper Paper Jam Error 3S Press Continue OO Continue Cancel Note Manual duplex is only available on Windows NT 4 0 Windows 2000 and Windows XP Although you can use tray 1 or the optional 250 sheet tray to print the first side of the duplex job only use tray 1 to print the second side You can also choose how you want your job duplexed Long Edge or Short Edge Long Edge means pages are bound along the long edge of the page left edge for portrait top edge for landscape Landscape Portrait gt Front of next Front of next sheet Printing on both sides of the paper 16 Printing Short Edge means pages are bound along the short edge of the page Portrait Landscape Front of Printing on both sides of the paper 17 Paper handling B07 Choosing the right print media Selecting the right paper or other media reduces printing problems For best print quality try a sample of the paper or other media you are considering before buying large quantities e Use 20 Ib 75 g m xerographic paper e Use transparencies designed for laser printers We recommend Lexmark laser printer transparencies for letter size transparencies part number 70X7240 for A4 size transparencies part number 12A5010 e Use envelopes made from 24 Ib 90 g m bond paper To reduce paper jams do not use envelopes that Have excessive curl Are stuck together
2. Are damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position e Do not use labels that have exposed adhesive on the sheets e Do not print a large number of labels continuously e Use card stock with a maximum weight of 163 g m and a minimum size of 76 2 x 127 mm 3 x 5 in Paper handling 18 Paper handling Media types and sizes Media Size Capacity Paper A4 A5 B5 letter legal 17 43 Ib Tray 1 150 sheets executive folio 64 163 g m 20 lb paper 16 43 Ib 60 163 g m Manual feed 1 sheet 16 24 Ib 60 90 g m Optional 250 sheet tray 250 sheets 20 Ib paper Transparencies A4 letter N A Tray 1 10 sheets Manual feed 1 sheet Envelopes Monarch 7 3 4 9 Com 10 24 Ib 90 g m Tray 1 10 envelopes C5 C6 B5 DL Manual feed 1 envelope Labels Paper Minimum 8 3 x 11 in 17 43 Ib Tray 1 10 sheets 210 mm x 279 mm 64 163 g m Maximum 8 5 x 11 7 in 216 mm x 297 mm Index Bristol Minimum 3 x 5 in 67 90 Ib Index Tray 1 10 cards 76 2 x 127 mm Bristol 2 Tag card stock Maximum 8 5 x 14 in 120 163 g m5 216 mm x 356 mm 50 100 Ib tag 75 163 g m Manual feed 1 sheet Manual feed 1 card Choosing the right print media 19 Paper handling Printer media sources Your
3. What you can do Press and release Continue twice quickly to see the secondary message Press and release Continue to clear the secondary message Secondary error code What this light sequence means The printer memory does not have the free space necessary to collate the print job This may happen due to one of these errors Memory is full A page is too complex to print A page is shorter than the set page margins Resolution of a formatted page is reduced to 300 dpi before printing A font error has occurred Memory is insufficient to save what is in the buffer Printer memory is insufficient to defragment flash memory Communication with the host computer is lost Continued Ready Data Toner Low Load Paper Paper Jam Eror Press Continue OO Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 62 Understanding the operator panel lights Secondary error code What you can do Press and release Continue to clear the message and continue printing the job the job may not print correctly Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer To avoid this error in the future Simplify the print job Reduce the complexity of the page by reducing the amount of text or graphics on the page and
4. busy receiving or processing data or printing a test page In addition the toner in the print cartridge is getting low What you can do Remove the print cartridge and shake it to extend the life of the cartridge If you do not have a replacement cartridge order one now Replace the print cartridge Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Note The Toner Low light does not come on if the 1 500 page starter print cartridge is installed 8X Reaay Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Press Continue OO Continue Cancel Understanding the operator panel lights 53 Understanding the operator panel lights What this light sequence means The printer is waiting until a print timeout occurs or until it receives additional data What you can do Press and release Cancel to cancel the print job Press and release Continue to print the contents of the print buffer Press and hold Cancel to reset the printer What this light sequence means The printer is waiting until a print timeout occurs or until it receives additional data In addition the toner in the print cartridge is getting low What you can do Remove the print cartridge and shake it to extend the life of the cartridge If you do not have a replacement cartridge order one now Replace the print cartridge P
5. is time to order a new print cartridge there is a Lexmark Cartridge Collection Program print cartridge and a regular print cartridge specifically designed for your printer Print coverage Print cartridge part numbers Average yield approximate 1250400 Lexmark Cartridge Collection Program Print 2 500 pages 5 aaa aeons 1280300 Regular Print 1250300 Regular Print Cartridge 1250401 Lexmark Cartridge Collection Program Print a 1280301 Regular Print 1250301 Regular Print Cartridge 1 Soldata special price with the understanding that you return your empty cartridge only to Lexmark Yield is based on approximately 5 coverage at print darkness setting 8 Yield is based on approximately 5 coverage at print darkness setting 10 Recycling the print cartridge Please return your used cartridge to Lexmark Use the Lexmark Cartridge Collection Program to contribute to a worldwide recycling effort at no cost to you To learn how visit www lexmark com recycle or www lexmark com LCCP and select your country Specific instructions and prepaid return shipping labels are available online for some countries You may also contact your Lexmark representative or the place where you purchased your cartridge Recycling the print cartridge 75 Maintenance Replacing the print cartridge Removing the old print cartridge 1 Use the finger tab to pull down the printer cover 2 Grasp the cartridge handle and pull the print cartridge
6. the fuser 1 Open the printer cover 2 Remove the print cartridge it may be warm Note The photoconductor drum on the bottom of the print cartridge may be damaged if itis exposed to light Cover the cartridge or store it in a clean dark place if you take it out of the printer for an extended period of time Photoconductor drum 3 Gently pull out the media Fuser Roller CAUTION Avoid touching the fuser it may be hot 4 Ifthe media is jammed tightly behind the roller or if you cannot get a grip on it close the cover open the front output door and pull out the paper 5 Make sure there is no more media in the printer Clearing jams 41 Paper handling 6 Reinstall the print cartridge 7 Close the printer cover to resume printing A jam may occur if the top output bin is too full and the media is unable to exit the printer 1 Remove the media from the top output bin 2 Clear the jam If a jam occurs while printing labels from tray 1 or the manual feed 1 Be sure the labels remain attached to the backing sheet after clearing the jam Before resuming label printing load paper in tray 1 Press the Continue button and print 10 or more menu settings pages The paper removes any remaining adhesive in or on the fuser Warning Serious damage to your printer may occur if adhesive labels remain in the fuser See Calling for service If the jam occurs as the paper exits the optional 250 shee
7. the status of your printer Top output bin Stack printed documents facedown Front output door Print on special media for example card stock or labels Optional 250 sheet Increase your paper capacity tray Printer overview 10 Printer overview The operator panel has 6 lights and 2 buttons Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel e Press and release Continue to resume printing e Press and release Continue twice quickly to display an error code e Press and release Cancel to cancel the job currently printing e Press and hold Cancel until all of the lights come on to reset the printer About your printer 11 Printing S TEEZCUETUECIUTUYIIIYYIJJJJJJJJJJJJJJJJJJ Using the operator panel The operator panel has 6 lights and 2 operator panel buttons Ready Data Toner Low Load Paper Paper Jam Eror Press Continue OO Continue Cancel When the The printer Ready Data light is on is ready to receive and process data Ready Data light is is busy receiving or processing data blinking Toner Low light is on alerts you that the toner is getting low Load Paper light is on prompts you to load media in tray 1 manual feed or the optional 250 sheet tray if installed Paper Jam light is on detects a jam Error light is on cover is open or the print cartridge is not installed Press Contin
8. tray 26 T Toner Low light 50 53 54 55 57 transparencies 28 29 loading 28 29 manual feed 29 tray 1 28 sizes and weights 19 troubleshooting 79 paper problems 82 print quality problems 79 80 81 printing problems 81 82 83 84 U USB Menu 72 Utilities Menu 70 W Waiting light 54 88 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2003 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 www lexmark com
9. you hear a click If you are printing on legal size paper completely extend the front paper support 6 Select the paper size and type from your software program 7 Start your print job In the manual feed Use the manual feed to print one sheet of paper at a time 1 If loading letterhead paper insert one sheet of letterhead with the top of the page pointing down facing you 2 Slide the paper guides flush against the edges of the paper 3 Select the paper size and type from your software program 4 Start your print job 5 Press and release Continue to resume printing Loading paper 23 Paper handling 6 When the Load Paper light blinks and the Press Continue light comes on place another sheet in the manual feed Ready Data Toner Low W Load Paper X Paper Jam Error Press Continue OO Continue Cancel 7 Press Continue Loading paper 24 Paper handling In the optional 250 sheet tray 1 Grasp the tabs on either side of the tray and pull it completely out of the printer 2 Before loading paper push down on the metal plate until it locks into place 3 Loading paper 25 Paper handling 4 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again 5 If loading letterhead paper insert letterhead facedown with the top of the page entering the printer first 6 Do not exceed the stack height indicator overfill
10. 1 33 legal 23 250 sheet tray 25 manual feed 23 tray 1 23 letter 23 250 sheet tray 25 manual feed 23 tray 1 22 letterhead 23 250 sheet tray 25 manual feed 23 tray 1 22 transparencies 28 29 manual feed 29 tray 1 28 loading labels 33 Local Printer Setup Utility values Finishing Settings 73 Paper Settings 73 Parallel Settings 73 PCL Emulation Settings 73 PostScript Settings 73 Quality Settings 73 Setup Settings 73 USB Settings 73 M MAC Binary PS Parallel menu 71 MAC Binary PS USB menu 72 Manual Duplex light 57 manual duplex using 16 media 19 types and sizes 19 menus advancing in 69 entering 69 exiting 69 saving settings 69 scrolling through 69 Setup menu 70 messages Busy 52 Canceling job 60 Change cartridge 59 Complex page 64 Defective flash 66 Defective print cartridge 64 Defragmenting flash 52 Flash full 66 Formatting flash 52 Hex Trace Ready 59 60 Insufficient collation area 62 Memory full 63 Not ready 50 51 Offline 50 51 Printing a directory 52 Printing a font list 52 Printing menu settings pages 52 Printing Print Quality Test Pages 52 Programming flash 52 Resetting printer 60 Restoring factory defaults 60 Standard bin full 57 Unformatted flash 67 Mode 2 Parallel menu 71 N NPA Mode Parallel menu 71 NPA Mode USB menu 72 O operator panel 11 lights 11 Busy 52 53 Canceling job 60 Change cartridge 59 Complex page 64 Defective flash 66 Defective print car
11. Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark E220 Type 4500 101 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not r
12. LEXMARK E220 Printer User s Reference September 2003 www lexmark com Table of contents QD AE E E E E T EE A T A E T 4 TAdOMAKS eraa E E E N 5 LICONSINO NOUCO ssseesactecne sases enere e ERRE EE E EREEREER EIE S 5 Safety information ccccccccccseececceeeeeeeeeeeeseeeeeseeeeseeueeeesgeeeeseeeeeseeeeeseeeeessueeseneeees 6 Cautions and Warnings sessir siniorino E E E 6 Electronic EMISSION notices cccccescceeeecseeceeeceucecseeeceeecsuecueeseeecseesaueeseesseeesages 7 Noise EMISSION levels ccccecceeccceecceecceeecacecsueeauceceeecsueeseueeseeesaeeseueeseessaeesages 8 GOW Slat cep itecahcsvansnancieesuauebcdundiuntrin E 9 MASON ROCO acs caps tdee pac ec nce see vee aenc ance R eutectic cee sev E 9 Chapter 1 Printer overview ccsssccesseeesseeenseeeeeesenseceeesensesoees 10 POOUE Y OUP DINT ae deere ctwetsvnes ane chest E E E 10 Chanter eo PUGS cissscecsesivnnticrnenonie mbna 12 Using the operator panel cccccseccssccceeeceeeceueecseecaueceueecueecauecsueecseesseeseeeenes 12 Seting up a Print OD sate ceuiteceniienticiedacicieawtasaincisieabeuits osicnetinsdeiaseieatlciedsinnendtindeinsicieotisedeniiceatielaceties 13 Printing from a Windows environment cccseececeeeeeeeeeeeeseeeeessaeeeeseeeeeesseneeens 13 Printing from a Macintosh computer cccccseeeeceeeeeeeeeeeeseeeeeeseeeeessaeeeesseeeeens 14 Canceling a print JOD sinsasnsnwsscetuilasiorsa
13. Maintenance 3 Push down on the cartridge until it is firmly in place 5 Close the printer cover To get the maximum benefit from your print cartridge e Do not remove the print cartridge from its packaging until you are ready to install it e Store print cartridges in the same environment as the printer e Do not remove the print cartridge from the printer except to replace it or to clear a paper jam Replacing the print cartridge 78 Troubleshooting Solving printing problems Use the following tables to find solutions for printing problems you have encountered If you cannot fix the problem contact the place where you bought your printer You may have a printer part that requires cleaning or replacement by a service technician Problem What to do Light or blurred characters The print cartridge may be getting low on toner If you do not have a replacement cartridge order one now Remove the print cartridge Shake it from side to side to use the remaining toner Reinstall it Make sure you are using recommended print media see Media types and sizes If you are printing on special media for example card stock or labels be sure you selected the correct paper type in the printer driver The printer detects a print cartridge error Replace it Toner smudges appear on the Make sure the paper is straight and unwrinkled front or back of the page Replace the print cartridge Vertical or horizontal streaks Rep
14. c compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice TORE GPRUBREBSERMBSAERAMBBS VCCI OR THEID Y D BERENE CT CORBI KRERIRCHATS CE eEBNELTIETA CDBBNIV TACT VEV a V RRL T ERSNA E Ratel T lenan BGR AR IC HED TIELWRMORWALTESh The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound pressure dBA Idling 30 dBA Noise emission levels 8 Notices Energy Star bounty The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant
15. cation of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Notices 4 Notices 2003 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries PictureGrade is a trademark of Lexmark International Inc Mac and the Mac logo are trademarks of Apple Computer Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated PostScript X is Adobe Systems designation of a set of printer commands language and functions included in its software products This printer is intended to be compatible with the PostScript X la
16. ce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Local Printer Setup Utility Install additional printer memory refer to the Setup Guide for instructions Secondary error code What this light sequence means The paper length is too short to print the formatted data This occurs when the printer does not know the media size loaded in the tray or there is a problem feeding the media What you can do e Make sure the print media you loaded is large enough e Open the printer cover clear the paper path and close the cover to resume printing see Clearing jams e Press and release Continue to clear the message and continue printing the job e Press and release Cancel to cancel the print job Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 64 Understanding the operator panel lights Secondary error code What this light sequence means The printer has received a request for a PPDS font which is not installed What you can do e Press and release Cancel to cancel the print job e Press and hold Cancel to reset the printer e Press and release Continue to
17. clear the message and continue printing Secondary error code What this light sequence means The printer does not have enough memory to save the data in the buffer What you can do e Install additional memory refer to the Setup Guide for instructions e Press and release Continue to continue printing the job e Press and release Cancel to cancel the print job Press Continue OO Continue Cancel W Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 65 Understanding the operator panel lights Secondary error code What this light sequence means There is not enough free space in the flash memory to store the data you are trying to download What you can do Delete fonts macros and other data stored on the flash memory to free up space Press and release Continue to clear the message and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted Install flash memory with more storage capacity Refer to the Setup Guide for instructions to install flash memory Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Secondary error code What this light sequence means The printer detects defective flash memory What you can do Press and release Continue to clear the message and continue printing Downloa
18. ded fonts and macros not previously stored in flash memory are deleted Refer to the Setup Guide for instructions to install flash memory Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel O Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 66 Understanding the operator panel lights Secondary error code What this light sequence means es eady Data The printer detects unformatted flash memory Toner Low What you can do Load Paper e Press and release Continue to clear the ae message and continue printing The job may i not print correctly Eror e Reformat the flash memory Refer to the reen Connie Technical Reference on Lexmark s Web site for more information about reformatting flash e Ifthe error message remains the flash memory O O may be defective and should be replaced o al Secondary error code What this light sequence means Ready Data The printer has insufficient memory to free up unused space in flash memory Toner Low What you can do FO Loa a e Delete fonts macros and other data in RAM Paper Jam e Install additional printer memory Error Press Continue OO Continue Cancel Understanding the operator panel lights 67 Understanding the operator panel lights Secondary err
19. deleting unnecessary downloaded fonts or macros Install additional printer memory refer to the Setup Guide for instructions Secondary error code What this light sequence means The printer is processing data but the memory used to store pages is full What you can do Press and release Continue to clear the message and continue printing the job the job may not print correctly Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer To avoid this error in the future Simplify the print job Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Install additional printer memory refer to the Setup Guide for instructions Ready Data Toner Low Load Paper Paper Jam Eror Press Continue OO Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 63 Understanding the operator panel lights Secondary error code What this light sequence means The page may not print correctly because the print information on the page is too complex What you can do e Press and release Continue to clear the message and continue processing the print job some of the print data may be lost e To avoid this error in the future Redu
20. e Is the power cord plugged into the printer e ls the power cord plugged directly into a properly grounded wall outlet e Is your printer properly connected to your computer e Are all other devices attached to your printer plugged in and turned on e Is the wall outlet turned off by any switches e Did a fuse blow e Has a power outage occurred in your area e Isa print cartridge installed in your printer e Is the printer cover closed completely If all else fails try turning your printer off and back on again If your printer is still not operating properly call for service If you are able to print press and release Continue to print a menu settings page which lists the printer model type and other information the service representative may need to know For service in the U S call 1 859 232 3000 For other countries or regions refer to the numbers listed on the drivers CD Calling for service 85 Index LB Symbols 22 A A4 loading 23 250 sheet tray 25 manual feed 23 tray 1 21 A5 loading 23 250 sheet tray 25 manual feed 23 tray 1 21 Auto CR after LF Setup menu 70 Auto LF after CR Setup menu 71 B B5 loading 23 250 sheet tray 25 manual feed 23 tray 1 21 B5 paper 23 Busy light 52 53 C card stock 37 38 loading 38 manual feed 38 tray 1 37 sizes and weights 19 cardstock loading 37 configuration menus Parallel menu 71 MAC Binary PS 71 Mode 2 71 NPA Mode 71 Protocol 71 printing the Pr
21. e occupied by deleted resources The printer is formatting the flash memory The printer is storing resources such as fonts or macros in flash memory The printer is printing a directory font list menu settings pages or Print Quality Test Pages What you can do Busy Wait for the message to clear Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Defragmenting flash formatting flash or programming flash Wait for the message to clear Warning Do not turn the printer off while this message is displayed Printing a directory a font list menu settings pages or Print Quality Test Pages Wait for the pages to print The Busy message is displayed as the pages print The Ready Data light is on when printing stops O Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 52 Understanding the operator panel lights What you can do Printing a directory a font list menu settings pages or Print Quality Test Pages Press and release Cancel to cancel printing Press and hold Cancel to reset the printer Receiving processing data from a host interface Wait for the message to clear Press and release Cancel to stop processing Press and hold Cancel to reset the printer What this light sequence means The printer is
22. earing jams printer Jam occurs Page 42 as a printed Clearing jams job exits the tray What this light sequence means e The printer is ready to receive and process Ready Data data e The printer is in Power Saver mode Toner Low What you can do Load Paper e Send a print job Paper Jam e Press and release Continue to print the menu Eror settings pages for a list of current printer settings Press Continue e Press and hold Cancel to reset the printer Note If you want to change the Power O O Saver setting it can only be set from Sohne eines the Local Printer Setup Utility see Using the Local Printer Setup Utility Understanding the operator panel lights 49 Understanding the operator panel lights What this light sequence means The printer is ready to receive and process data In addition the toner in the print cartridge is getting low What you can do Send a print job Press and release Continue to print the menu settings page for a list of current printer settings Remove the print cartridge and shake it to extend the life of the cartridge If you do not have a replacement cartridge order one now Replace the print cartridge Press and hold Cancel to reset the printer Note The Toner Low light does not come on if the 1 500 page starter print cartridge is installed What this light sequence means The printer is not ready to receive or process data or the p
23. edges of the transparency 2 Select the paper size and type from your software program 3 Start your print job 4 Press and release Continue to resume printing Loading transparencies Paper handling 5 When the Load Paper light blinks and the Press Continue light comes on place another transparency in the manual feed Ready Data Toner Low W Load Paper X Paper Jam Error Press Continue OO Continue Cancel 6 Press Continue Loading transparencies 30 Paper handling Loading envelopes Load up to 10 envelopes in tray 1 or load envelopes one at a time in the manual feed In tray 1 1 Extend the rear paper support until you hear a click 2 Load up to 10 envelopes in the center of tray 1 and adjust the paper guides to fit the width of the envelopes a a Note Use envelopes that can withstand temperatures of 200 C 392 F without sealing excessive curling wrinkling or releasing hazardous emissions 3 Select the paper type from your software program 4 Start your print job Loading envelopes 31 Paper handling In the manual feed Use the manual feed to print one envelope at a time If you experience problems feeding envelopes in tray 1 try printing them one at a time from the manual feed 1 Load an envelope in the center of the manual feed and adjust the paper guides to fit the width of the envelope Select the paper size and type from your
24. el cable or USB cable is firmly plugged in at the back of the printer Jobs are not printing and the e Make sure the print cartridge is installed Error light comes on solid e Make sure the printer top cover is closed While in PostScript 3 emulation Make sure you are using the correct PostScript driver the printer is flushing data e The Lexmark E220 does not support PostScript Ready Data and Error indicator The printer does not have enough memory to print the lights are blinking job Install more memory You want to use manual duplex Your printer driver may not support manual duplex Go to but cannot find it on your printer the Lexmark Web site at www lexmark com to download driver the latest printer driver for your printer if you are using Windows NT 4 0 Windows 2000 or Windows XP While using manual duplex the A paper jam interrupts the duplex process As a result printer gets a paper jam the information on the page that jammed is lost e Press and release Cancel to cancel the print job e Press and hold Cancel to reset the printer e Resend your print job You keep getting paper jams Try using 20 Ib xerographic paper or 80 g m A4 paper while using manual duplex Solving printing problems 84 Troubleshooting Additional troubleshooting menus For advanced troubleshooting see Understanding the printer configuration menus Calling for service Before calling for service check the following
25. emove the print cartridge and shake it to extend the life of the cartridge If you do not have a replacement cartridge order one now e Replace the print cartridge Note The Toner Low light does not come O O on if the 1 500 page starter print cartridge is installed Continue Cancel Understanding the operator panel lights 55 Understanding the operator panel lights What this light sequence means The printer prompts you to load a single sheet of media in the manual feed Ready Data What you can do Toner Low e Load media with the side to be printed facing Loa Paper the front of the printer into the manual feed E e Press and release Continue to resume printing Error Press Continue OO Continue Cancel What this light sequence means The printer is out of media or the media did not feed properly Ready Data What you can do Toner Low e Load media into tray 1 or the optional 250 sheet Load Paper tray and press and release Continue to resume Dee printing e Check that the media is loaded correctly in tray Error 1 or the optional 250 sheet tray Press Continue e Press and release Cancel to cancel the print job OO Continue Cancel Understanding the operator panel lights 56 Understanding the operator panel lights What this light sequence means The top output bin is full ee eady Data What you can do ae oner LOW Remove the print media fr
26. encies or paper contains white streaks Faint images or repetitive spots appear on the page Pages are blank The operator panel lights do not come on when the printer is turned on The printer is on but nothing prints The Toner Low light is on and printing stops Troubleshooting What to do Choose a different fill pattern in your software application Try a different type of paper Paper designed for copiers gives the best quality Remove the print cartridge and shake it from side to side to use the remaining toner If you do not have a replacement cartridge order one now Replace the print cartridge Try a different type of paper Paper designed for copiers gives the best quality Replace the print cartridge The print cartridge may be out of toner Replace the cartridge You may have a software error Try turning the printer off and back on e The lights may take a few seconds to come on e Make sure the power cord is firmly plugged in at the back of the printer and at the wall outlet Make sure the print cartridge is installed Make sure the parallel or USB cable is firmly plugged into the connector on the back of the printer Press and release Continue to print a menu settings page to determine if the problem is with the printer or the computer If you can print a menu settings page the problem is in the computer or the software application If you cannot print a menu settings pa
27. erience problems feeding labels in tray 1 try printing one sheet at a time from the manual feed 1 Extend the front paper support on the paper output bin until you hear a click Loading labels 35 Paper handling 3 Slide the paper guides against the edges of the label sheet Select the paper size and type from your software program Start your print job Press and release Continue to resume printing Nn O A When the Load Paper light blinks and the Press Continue light comes on place another label sheet in the manual feed Ready Data Toner Low W Load Paper Paper Jam Error Press Continue OO Continue Cancel 8 Press Continue Loading labels 36 Paper handling Loading card stock For occasional printing on index Bristol or tag card stock load up to 10 sheets of card stock or index cards in tray 1 Load one sheet of card stock or one index card at a time in the manual feed For more information on card stock printing refer to the Card Stock amp Label Guide on the Lexmark Web site at www lexmark com In tray 1 1 Extend the rear paper support until you hear a click 2 Load up to 10 sheets of card stock or 10 index cards with the print side facing you Note Use card stock with a pressure of 25 psi that can withstand temperatures of 200 C 392 F without releasing hazardous emissions Loading card stock 37 Paper handling 3 Slide the paper g
28. esponsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attachment or 12A2405 for USB attachment Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology and Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Electronic emission notices 7 Notices Avis de conformit aux normes d Industrie Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le materiel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagneti
29. ge call for service If the Toner Low alarm is enabled the printer stops printing until you replace the print cartridge Note To change the Toner Low Alarm setting install the Local Printer Setup Utility from the drivers CD see Using the Local Printer Setup Utility Solving printing problems 81 Troubleshooting Problem What to do The printer is on and the Error Make sure the print cartridge is installed light is on O Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel The media skews or buckles Do not overfill tray 1 or the optional 250 sheet tray see media capacities in the Media types and sizes table Make sure the paper guides are flush against the edges of the media The paper sticks together printer Remove the paper from tray 1 or the optional 250 feeds multiple sheets of paper sheet tray and fan the paper Do not overfill tray 1 or the optional 250 sheet tray see media capacities in the Media types and sizes table The paper fails to feed from Remove the paper from tray 1 and fan the paper tray 1 Make sure tray 1 is selected from the printer driver Do not overfill the tray Solving printing problems 82 Troubleshooting Problem What to do The paper fails to feed from the Make sure the optional 250 sheet tray is selected from optional 250 sheet tray the printer driver Make sure the tray is pushed all the way in Make
30. gned for your printer What you can do Install a print cartridge made for your printer see Ordering supplies OO Continue Cancel What this light sequence means The printer is in the Ready mode and Hex Trace is P ane Ready Data active NZ What you can do Toner Low Advanced users can use Hex Trace to help Load Paper troubleshoot printing problems After resolving the Paper Jam problem turn off the printer to exit Hex Trace nS Press Continue OO Continue Cancel Understanding the operator panel lights 59 Understanding the operator panel lights What this light sequence means The printer is in the Ready mode Hex Trace is active and the toner in the print cartridge is getting low What you can do e Advanced users can use Hex Trace to help troubleshoot printing problems After resolving the problem turn off the printer to exit Hex Trace e Remove the print cartridge and shake it to extend the life of the cartridge If you do not have a replacement cartridge order one now e Replace the print cartridge Note The Toner Low light does not come on if the 1 500 page starter print cartridge is installed What this light sequence means e The current print job is canceled e The printer is resetting to the user default settings Any active print jobs are canceled A user default setting remains in effect until you change it or until you restore the factory defa
31. in this program As an ENERGY STAR Partner Lexmark International Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Energy Star 9 Printer overview About your printer Rear paper support Front paper Manual feed Top Paper output Bia guide Operator Front output panel door lights Optional 250 sheet tray Use this feature When you want to Load up to 150 sheets of paper or 10 sheets of other media Rear paper support Support media in tray 1 Front paper support Support media in the top output bin Manual feed Load a single sheet of paper other media Use for transparencies labels envelopes and card stock Paper guides Adjust the width of the media in tray 1 and the manual feed Operator panel lights Check
32. ing the tray may cause paper jams Corner bucklers 7 Make sure the paper is under both corner bucklers and lying flat in the tray 8 Slide the paper guides flush against the edges of the media Loading paper 26 Paper handling 9 Reinstall the tray firmly into the printer If the tray is not pushed all the way in the paper may not feed properly 10 Select the paper size from your software program 11 Start your print job Loading paper 27 Paper handling Loading transparencies When printing on transparencies use transparencies designed for laser printers We recommend Lexmark laser printer transparencies for letter size transparencies part number 70X7240 for A4 size transparencies part number 12A5010 In tray 1 1 Extend the rear paper support until you hear a click 2 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again 3 Load up to 10 transparencies with the side you want to print on facing you Note Transparencies must be able to withstand temperatures of 200 C 392 F without melting or releasing hazardous emissions Loading transparencies 28 Paper handling 4 Slide the paper guides against the edges of the transparencies 5 Select the paper type from your software program 6 Start your print job In the manual feed Use the manual feed to print one transparency at a time 1 Slide the paper guides flush against the
33. inter Settings Configuration sheet 69 Setup menu Auto CR after LF 70 Auto LF after CR 71 USB menu 72 MAC Binary PS 72 NPA Mode 72 Utility menu 70 Hex Trace 70 Print Quality Test Pages 70 Reset Factory Defaults 70 corner bucklers 250 sheet tray 26 E emission notices 7 envelopes 32 loading 32 manual feed 32 tray 1 31 sizes and weights 19 Error light 58 59 60 61 62 63 64 65 66 67 68 call for service 61 flushing data 55 print cartridge error 58 print cartridge not installed 58 printer top cover open 58 executive loading 23 250 sheet tray 25 manual feed 23 tray 1 21 F FCC notices 7 features 10 Flushing light 55 Font Error light 65 66 67 68 H Hex Trace Utilities menu 70 interfaces parallel 71 USB 72 86 L labels 33 35 loading 33 35 manual feed 35 tray 1 33 sizes and weights 19 legal loading 23 250 sheet tray 25 manual feed 23 tray 1 23 letter loading 23 250 sheet tray 25 manual feed 23 tray 1 21 letterhead loading 23 250 sheet tray 25 manual feed 23 tray 1 21 Load Paper light 56 manual feed 56 tray 1or 250 sheet tray 56 loading 23 28 29 31 32 33 35 A4 paper 23 250 sheet tray 25 manual feed 23 tray 1 22 A5 paper 23 250 sheet tray 25 manual feed 23 tray 1 22 B5 paper 250 sheet tray 25 manual feed 23 tray 1 22 card stock 37 manual feed 38 tray 1 37 envelopes 31 32 manual feed 32 tray 1 31 executive 23 manual feed 23 labels 35 manual feed 35 tray
34. lace the print cartridge appear on the page BCDED BCDE BCDE Troubleshooting 79 Troubleshooting Problem What to do Toner smears or rubs off the Try a different kind of paper Paper designed for page copiers gives the best quality If you are printing on special media for example card stock or labels be sure you selected the correct paper type in the printer driver Try changing the media weight to a heavier setting and the texture to a rougher setting To change these settings install the Local Printer Setup Utility from the drivers CD see Using the Local Printer Setup Utility The print is getting light but the The Toner Low light does not come on if the 1 500 Toner Low light is not on page starter print cartridge is installed Remove the print cartridge and shake it from side to YX SO Ready Data side to use the remaining toner If you do not have a replacement cartridge order one now Toner Low Replace the print cartridge Load Paper Paper Jam Error Press Continue OO Continue Cancel The Toner Low light is on Remove the print cartridge and shake it to use the remaining toner If you do not have a replacement a cartridge order one now ady Data Replace the print cartridge Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Solving printing problems 80 Problem Solid black areas appear on transpar
35. n you select this setting three pages print to help you evaluate print quality e A text page with printer information cartridge information current margin settings and a graphic e Two pages with graphics Setup menu Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used Auto CR after LF Use this setting to specify whether the printer automatically performs a carriage return after a line feed control command Values Off factory default On Configuration menus overview 70 Understanding the printer configuration menus Auto LF after CR Use this setting to specify whether the printer automatically performs a line feed after a carriage return control command Values Off factory default On Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port NPA Mode Use this setting to send print jobs to the printer and query printer status information simultaneously Values Off On Auto factory default Protocol Use this setting to receive information at a much higher transmission rate if your printer is set to Fastbytes if your computer supports Fastbytes or receive information at a normal transmission rate if your printer is set to Standard Values Standard Fastbytes factory default Mode 2 Use this setting to determine whether the parallel port data is sampled on the leading On
36. nguage This means the printer recognizes PostScript X commands used in various application programs and that the printer emulates the functions corresponding to the commands Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners Licensing notice The printer resident software contains e Software developed and copyrighted by Lexmark e Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2 1 e Software licensed under the BSD license and warranty statements Click the title of the document you want to review gt BSD License and Warranty statements gt GNU General Public License Trademarks 5 Notices The Lexmark modified GNU licensed software is free software you can redistribute it and or modify it under the terms of the licenses referenced These licenses do not provide you any rights to the Lexmark copyrighted software in this printer Since the GNU licensed software that the Lexmark modifications are based upon is supplied explicitly without warranty use of the Lexmark modified version is similarly provided without warranty See the warranty disclaimers in the referenced licenses for additional details To obtain source code files for the Lexmark modified GNU licensed software launch the drivers CD that shipped with your printer and click Con
37. nvelope you want Change Orientation to Landscape Click OK to close the Page Setup dialog box Go back to the File menu and select Print From Paper Source select Envelope Click Print to send the job to print Canceling a print job From the printer operator panel Press and release Cancel to cancel the job currently printing From a Windows computer 1 2 Minimize all programs to display the desktop Double click the My Computer icon Double click the Printer icon A list of available printers appears Double click the printer you are using to print the job A list of print jobs appears Select the job you want to cancel Press the Delete key on the keyboard From a Macintosh computer When you send a job to print the printer icon appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears Canceling a print job 15 Printing 2 Press the Control key and click the print job you want to cancel Select Stop Queue from the pop up menu Printing on both sides of the paper Printing on both sides of the paper reduces printing costs Select Duplex from your printer driver to format your job to print every other page of the document first Once the first side of your job prints the Load Paper light comes on and the Press Continue light blinks Follow the instructions from your drivers pop up menu to print the corresponding back side to each page Ready Data
38. om the bin Load Paper Paper Jam Error Press Continue OO Continue Cancel What this light sequence means Print the other side of your duplex print job Ready Data T L Re insert your print job in tray 1 using the instructions oc in the driver pop up menu to orient the pages correctly Load Paper Paper Jam Error What you can do YG Press Continue OO Continue Cancel Understanding the operator panel lights 57 Understanding the operator panel lights What this light sequence means The printer top cover is open or the print cartridge is not installed What you can do e Close the cover to display the light sequence that appeared before the cover was opened e Install the print cartridge What this light sequence means The print cartridge is not installed or the printer detects a print cartridge error What you can do e If the print cartridge is not installed install it e lf the print cartridge is installed remove it and install a new print cartridge see Replacing a print cartridge Ready Data Toner Low Load Paper Paper Jam Eror Press Continue OO Continue Cancel Ready Data YE Toner Low Press Continue OO Continue Cancel Understanding the operator panel lights 58 Understanding the operator panel lights What this light sequence means The print cartridge you are using was not desi
39. or trailing Off edge of strobe Values Off On factory default MAC Binary PS Purpose To configure the printer to process Macintosh binary PostScript print jobs Configuration menus overview 71 Understanding the printer configuration menus Values Off The printer filters PostScript print jobs using standard protocol On The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system This setting often causes Windows print jobs to fail Auto factory default The printer processes print jobs from computers using either Windows or Macintosh operating systems USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus USB port NPA Mode Use this setting to send print jobs to the printer and query printer status information simultaneously Values Off On Auto factory default MAC Binary PS Use this setting to configure the printer to process Macintosh binary PostScript print jobs Values Off Printer filters PostScript print jobs using standard protocol On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system This setting often causes Windows print jobs to fail Auto factory default Printer accepts print jobs from computers using either Windows or Macintosh operating systems Configuration menus overview 72 Understanding the printer configuration menu
40. or code What this light sequence means The printer has an error communicating with the host computer This light sequence is displayed if the computer attempts to communicate with the printer through the parallel port but the port setting has been disabled see Page 71 parallel port What you can do e The computer attempts to communicate with the printer through the USB port but the port has been disabled see Page 72 USB port e Press and release Continue to clear the message Some data loss may occur Ready Data Toner Low Load Paper YG Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 68 Understanding the printer configuration menus B00 Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings advanced users can print the Printer Settings Configuration sheet for instructions on scrolling through the configuration menus to select and save new settings To print the Printer Settings Configuration sheet 1 Turn off the printer Open the top cover Press and hold Continue as you turn the printer back on All the lights cycle Release Continue Close the top cover The Printer Settings Configuration sheet prints Configuration menus overview Menus are represented by Ready Data Toner Low Load Paper and Paper Jam light sequences Menu items and their se
41. print cartridge cccceccccecseeeceeceseeeeseeeeeseeeeseeeeseueeseeeeseneeeseeeenaees 75 Replacing the print cartridge ccececceccssececeeseseseeseseeecseeeneeeessueeneueeseneeeeseeeneess 76 Removing the old print cartridge ccccseccecseeeeeeeeeeeeeeeeeeseeeeeseeeeseeeeseneens 76 Installing the new print cartridge cc eeceseeeeceeeeeeeeeeeeeeeeeeesseeeeseeeeseeeeseeeens 77 Chapter 7 Troubleshooting ccsscceseeseeceseeeseeneeeeeseeeeneesenseesens 79 Solving printing problems siisientincivcrsvatedementsiccsdceidunceacitsiacadaketautsstcahvaconantnaimaatulwens 79 Additional troubleshooting Menus ccceccceseceeeeeeeeeeeeeeeeeeeeeeeseeeeseeeeseneess 85 Calling Tor SEICE sasaspnenonip rner a O EE E ON 85 LELE e cans S E E E E E E 86 Notices B07 e Edition notice e Trademarks e Licensing notice e Safety information e Cautions and warnings e Electronic emission notices e Noise emission levels e Energy Star e Laser notice Edition September 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transac
42. printer has two standard paper sources an automatic paper feeder tray 1 which holds up to 150 sheets of plain paper and a single sheet manual feed Use tray 1 for most print jobs Use the manual feed for a single piece of paper transparency envelope label or index card Paper support Paper support Tray 1 Top Manual feed output bin Front output door Optional 250 sheet tray An exit output bin on top of the printer holds up to 100 sheets The single sheet front output door provides a straight through paper path for special media such as transparencies envelopes labels card stock or index cards reducing curling and potential paper jams To increase paper capacity you can purchase the optional 250 sheet tray Printer media sources 20 Paper handling Loading paper In tray 1 1 Extend the rear paper support until you hear a Click 2 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again Loading paper 21 Paper handling 3 If loading letterhead paper insert letterhead with the top of the page pointing down facing you Note Preprinted papers such as letterhead must be able to withstand temperatures up to 200 C 392 F without melting or releasing hazardous emissions 4 Slide the paper guides against the edges of the paper Loading paper 22 Paper handling 5 Extend the front paper support on the paper output bin until
43. r Page 50 low e Power saver and toner low Not ready printer is Page 50 offline Not ready and toner Page 51 low Busy Page 52 Defragmenting flash Formatting flash Programming flash Printing a directory Printing menu settings page s Printing Print Quality Test Pages Busy and toner low Page 53 Understanding the operator panel lights 45 Understanding the operator panel lights Common light sequences Ready Load Data Paper Press Continue Printer condition Go to Waiting Page 54 Waiting and toner Page 54 Flushing Page 55 Resolution reduced Flushing and Page 55 toner low Resolution reduced and toner low Load manual feed Page 56 Load tray 1 or the Page 56 optional 250 sheet tray Remove paper from Page 57 output bin Print side two of Page 57 your duplex print job e Top cover open Page 58 e Print cartridge is not installed Print cartridge error Page 58 Change invalid print Page 59 cartridge Understanding the operator panel lights 46 Toner Low Paper Jam Error Understanding the operator panel lights Common light sequences Ready Toner Load Paper Press Data Low Paper Jam Error Continue Printer condition Go to Hex Trace Ready Page 59 X s amp Hex Trace Ready Page 60 and toner low Yer aX e Cancel job Page 60 e Reset printer e Restore factory defaults Service error Page 61 When the Error and Press Continue lights are bo
44. ress and release Continue to print the contents of the print buffer Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Note The Toner Low light does not come on if the 1 500 page starter print cartridge is installed Ready Data Toner Low Load Paper Paper Jam Eror Press Continue Q Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 54 Understanding the operator panel lights What this light sequence means e The printer is flushing corrupted print data e The printer is processing data or printing pages X Ready Data but the resolution of a page in the current print Toner Low job is reduced from 600 dots per inch dpi to 300 dpi in order to prevent a memory full error Load Paper What you can do Paper Jam e Wait until the o W Error perator panel returns to Ready a Data to print other jobs Press Continue e Press and release Cancelto cancel the print job e Press and hold Cancel to reset the printer O O Continue Cancel What this light sequence means The printer is flushing corrupted print data In addition the toner in the print cartridge is getting low YD Ready Data What you can do e Wait until the operator panel returns to Ready Data to print other jobs e R
45. rinter ports are offline What you can do Press and release Continue to return to the Ready or Busy state Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 50 Understanding the operator panel lights What this light sequence means The printer is not ready to receive or process data or the printer ports are offline In addition the toner in the print cartridge is getting low What you can do Press and release Continue to return to the Ready or Busy state Press and release Cancel to cancel the print job Remove the print cartridge and shake it to extend the life of the cartridge If you do not have a replacement cartridge order one now Replace the print cartridge Press and hold Cancel to reset the printer Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 51 Understanding the operator panel lights What this light sequence means The printer is busy receiving and processing data or printing The printer is defragmenting the flash memory to reclaim storage spac
46. s Using the Local Printer Setup Utility The Local Printer Setup Utility located on the drivers CD lets you change printer settings not available from your printer driver for example activating Alarm Control if you want the printer to sound an alarm when it needs attention Follow the instructions on the drivers CD to install the Local Printer Setup Utility on your computer You can change the following settings using the Local Printer Setup Utility Paper Settings Paper Source Paper Size per supported sources Paper Type per supported sources Custom Types per custom type number Substitute Size Configure MP Paper Texture per supported media Paper Weight per supported media Paper Loading per supported media PostScript Settings Print PS Error Font Priority Setup Settings Quality Settings Printer Language Print Resolution Toner Darkness PQET PictureGrade Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Display Language Alarm Control Toner Alarm Finishing Settings Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border Parallel Settings PCL SmartSwitch PS SmartSwitch Parallel Buffer Advanced Status Honor Init PCL Emulation Settings Orientation Lines Per Page A4 Width Tray Renumber per Supported sources Au
47. software program Start your print job Press and release Continue to resume printing ao fF OO N When the Load Paper light blinks and the Press Continue light comes on place another envelope in the manual feed Ready Data Toner Low W Load Paper Paper Jam Error Press Continue OO Continue Cancel 6 Press Continue Loading envelopes 32 Paper handling Loading labels For occasional label printing use paper labels designed for laser printers You can load labels one at a time from the manual feed or you can load up to 10 sheets of labels in tray 1 For more information on label printing refer to the Card Stock amp Label Guide on the Lexmark Web site at www lexmark com In tray 1 1 Extend the rear paper support until you hear a click 2 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again Loading labels 33 Paper handling 3 Load up to 10 label sheets with the side you want to print on facing you Note Use labels with a pressure of 25 psi that can withstand temperatures of 200 C 392 F without releasing hazardous emissions 4 Slide the paper guides against the edges of the label sheets 5 Select the paper size and type from your software program 6 Start your print job Loading labels 34 Paper handling In the manual feed Use the manual feed to print one label sheet at a time If you exp
48. straight up it may be warm Warning Do not touch the photoconductor drum on the bottom of the print cartridge Photoconductor drum dS AS aTe CN ZY S AF 4 3 Set the print cartridge aside Warning Lexmark does not recommend refilling used printer cartridges or purchasing refilled cartridges from a third party Print quality and printer reliability cannot be guaranteed if third party supplies are used For best results use genuine Lexmark supplies Replacing the print cartridge 76 Maintenance Installing the new print cartridge 1 Take the new print cartridge out of the bag 2 Pull off the plastic piece attached to the ends of the print cartridge and remove the foam protective liner Note If you recycle the old print cartridge wrap the used cartridge with the protective foam liner and place the used cartridge in the bag Follow the instructions inside the new print cartridge box to send the used cartridge back to Lexmark Warning Do not touch the photoconductor drum on the bottom of the print cartridge 3 Shake the cartridge to distribute the toner evenly 4 Insert the print cartridge 1 Align the colored arrows on either side of the print cartridge with the corresponding arrows in the printer 2 Holding the handle tilt the cartridge down and guide it between the print cartridge grooves CAUTION Avoid touching the fuser it may be hot Replacing the print cartridge 77
49. sure the metal plate is pressed down before inserting the tray into the printer Note After the tray is inserted the metal plate springs back up so the paper can feed into the printer Make sure the paper does not exceed the stack height indicator Make sure the paper is under both corner bucklers see Loading paper Remove the paper from the optional 250 sheet tray and fan the paper The Load Paper light is on even Make sure the tray is pushed all the way in though there is paper loaded in the optional 250 sheet tray O Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Solving printing problems 83 Troubleshooting Problem What to do The Jam light is still on even e Make sure you cleared all jams though you cleared the jam e Press and release Continue or open and close the printer cover to restart the printer Ready Data e Make sure the print cartridge is installed Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Unexpected characters print or Make sure you are using the correct printer driver characters are missing Press and hold Continue until all the lights come on to reset the printer to your user default settings Select Hex Trace to help you troubleshoot the problem Reset the printer to the factory default settings see Reset Factory Defaults Make sure the parall
50. t Setup box click Properties Options or Setup depending on the application and select the size envelope you want from the Paper Type setting Change Orientation to Landscape In the Print dialog box click OK to send the job to print Note To change printer settings not available from your printer driver install the Local Printer Setup Utility from the drivers CD see Using the Local Printer Setup Utility If you need an explanation about a printer setting help is just a click away e Click the Help box in the bottom right corner of any dialog box e Move your cursor to the setting in question and press F1 or right click your mouse Printing from a Macintosh computer For example you want to print a letter on letterhead paper and an envelope Load letterhead with the top of the page pointing down facing you in tray 1 From your software application open the file you want to print From the File menu select Page Setup to open your printer driver Verify the correct printer is selected in the dialog box Select Letterhead from Paper and then click OK oOo a A WwW N Click Print from the File menu to send the job to print Printing from a Macintosh computer 14 Printing Now print the envelope 1 oN O O A OQO N Load an envelope vertically flap side down with the stamp area in the top left corner in the manual feed From the File menu select Page Setup From the Paper Size setting select the size e
51. t tray into the printer 1 Open the printer cover 2 Remove the print cartridge the cartridge may be warm Clearing jams 42 Paper handling 3 Gently pull the paper toward you 4 Reinstall the print cartridge 5 Close the printer cover to resume printing If you cannot reach the paper easily 1 Turn off the printer Note You will lose the rest of the print job 2 Lift the printer off the support unit 3 Clear the jam Clearing jams 43 Paper handling 4 Align the printer with the front of the support unit and place it on top of the support unit 5 Turn on the printer and resend your print job If the jam occurs just after the paper feeds from the optional 250 sheet tray 1 Pull the tray all the way out 2 Reach inside and gently pull the paper toward you 3 Reinstall the tray and resume printing Clearing jams 44 Understanding the operator panel lights The operator panel lights mean different things depending on their sequence Lights that are off on and or blinking indicate printer conditions such as printer status intervention for example out of paper or service The following table shows the most common light sequences Click the indicated page for more information on what it means and what you can do Common light sequences Ready Toner Load Paper Press Data Low Paper Jam Error Continue Printer condition Go to e Ready Page 49 e Power Saver e Ready and tone
52. tact Lexmark Safety information e f your product is not marked with this symbol 0 it must be connected to an electrical outlet that is properly grounded CAUTION Do not set up this product make electrical connections or use a fax modem feature during a lightning storm e The power cord must be connected to an electrical outlet that is near the product and easily accessible e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts e Your product uses a laser CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure e This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Cautions and warnings CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Safety information 6 Notices
53. tats 29 Loading CH GIONS sirrien aera E aao AREA EEE EaR AEREE ARENE aini 31 MS UW e E E E E E 31 In the manual feed nnnnnnnnennnnennneennnsnrrnsrrenrrrrsrrrrrnrrnsrrrrsnrrnrnrrrnrresnnrrnnrrene 32 LOACING lADEIS ME 33 NaI E 33 In th manual TESA sicriartwecensentenasetuisinttwntecesnnsansdeetncmnncneanscaldutdinieeneeuisaneevanans 35 Loading card SIOCK sisses ne ene tenn ete ten E 37 Na TAY T E E E 37 In the manual feed nnnnnnnnennnnennnnnnenonrrnsrrerrrrrsrrrrrnrrrsrrrrsnrrsrnrrrnrresnnrrsrrrnne 38 DEER Ea E T A A E E E A A E E 40 Chapter 4 Understanding the operator panel lights 45 Chapter 5 Understanding the printer configuration menus 69 Printing the Printer Settings Configuration sheet cccccsseeeceeeeeeseeeeseeeeenens 69 Configuration MENUS OVervieW cccceecccceeceecneeeeeceueeeeceeceecsaeeeenaueeessaeeeeseeeeenaaees 69 JUNGS TVA sarsan E Vaid o ee EEEE 70 Setup MENU esra E E E 70 Paralel Memi gassins aaa EE AEE 71 Deedat ealt A E E E EE 72 Using the Local Printer Setup Utility ce ecccceeceeceseeeseeeeeeseseeeseeeeessneeeenees 73 Chapter 6 Maintenance cccsscceesecessecensesenseeeneeseneecenesenseeoees 74 Conserving SUDDIICS xncsccctersceehcscyeccnatiet sens aeatessencdsidec indecbapacaeseccsnoueuseevicuducdevadaeedt 74 Qrdernng SUD DISS gaciiassascsievascnissuniairdesicieteateisinsicieshiristt eisai iaai a e iaaa 74 Recycling the
54. th on a secondary error occurred Press and release Continue twice quickly to display secondary error code light sequences The following table shows what these light sequences mean and what you can do Secondary error code light sequences Ready Toner Load Paper Press Data Low Paper Jam Error Continue Printer condition Go to Secondary error Page 61 code Insufficient collation Page 62 area Memory full Page 63 Complex page Page 64 Short paper Page 64 Understanding the operator panel lights 47 Understanding the operator panel lights Secondary error code light sequences Ready Toner Load Paper Press Data Low Paper Jam Error Continue Printer condition Go to Font error Page 65 Insufficient printer Page 65 memory Flash full Page 66 Defective flash Page 66 Unformatted flash Page 67 Insufficient defrag Page 67 memory Error Page 68 communicating with the host computer Secondary error code light sequences for jams Ready Toner Load Paper Press Printer Low Paper Jam Error Continue condition am Page 40 Clearing jams Jam occurs Page 40 just as it Page 44 starts to feed Clearing jams from the tray Understanding the operator panel lights 48 Understanding the operator panel lights Secondary error code light sequences for jams Ready Toner Load Paper Press Printer Data Low Paper Jam Error Continue condition Jam occurs Page 41 as itexits the Page 42 tray into the Cl
55. tions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verifi
56. to CR after LF Auto LF after CR USB Settings PCL SmartSwitch PS SmartSwitch USB Buffer Using the Local Printer Setup Utility 73 Maintenance B07 Conserving supplies Conserving supplies lowers printing costs e When printing drafts conserve toner by changing the Print Darkness setting in your printer driver The settings range from Very Light to Very Dark Selecting the Very Light setting conserves toner e Reduce paper consumption by printing on both sides of the paper Ordering supplies Within the United States or Canada you can order Lexmark supplies from any authorized Lexmark supplies dealer To locate the dealer nearest you just call 1 800 539 6275 In other countries or regions visit the Lexmark online store at www lexmark com or contact the place where you bought your printer When the Toner Low light comes on in this example the light is on while the printer is busy receiving data or printing check that you have a new print cartridge W Ready Data A j Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Note The Toner Low light does not come on if the 1 500 page starter print cartridge is installed To use the remaining toner remove the print cartridge shake it gently back and forth and reinsert it When the print fades or no longer prints satisfactorily replace the print cartridge Maintenance 74 Maintenance When it
57. tridge 64 Defragment flash 52 Error 58 59 60 61 62 63 64 65 66 67 68 Flash full 66 Flushing Data 55 Font Error 65 66 67 68 Formatting flash 52 Hex Trace Ready 59 60 Insufficient collation area 62 Load Paper manual feeder 56 Load Paper tray 1 or 250 sheet tray 56 Manual Duplex 57 Memory full 63 Not ready 50 51 Offline 50 51 Print Cartridge error 58 Printer Top Cover Open 58 Printing a directory 52 Printing a font list 52 Printing menu settings pages 52 Printing Print Quality Test Pages 52 Programming flash 52 Ready Data 50 Resetting printer 60 Restoring factory defaults 60 Standard bin full 57 Toner Low 53 54 55 57 Unformatted flash 67 87 Waiting 54 P paper 21 23 25 loading 21 23 25 250 sheet tray 25 manual feed 23 tray 1 21 sizes and weights 19 Parallel Menu 71 ports parallel 71 USB 72 print cartridge 58 error 58 replacing 76 Print Quality Test Pages Utility menu 70 printer features 10 Printer Settings Configuration sheet printing 69 Protocol Parallel menu 71 R Ready Data light 50 replacing the print cartridge 76 Reset Factory Defaults Utility menu 70 reset user defaults 84 S safety information 6 secondary error codes complex page 64 host interface error 68 insufficient defrag memory 67 memory full 63 PPDS font error 65 short paper 64 service 85 calling for 85 error lights 61 Setup Menu 70 stack height indicator 250 sheet
58. ttings are indicated by Error and Press Continue light sequences e Press and release Cancel to scroll through menus and menu items e Press and release Continue to advance to the setting you need e Press and hold Continue until all of the lights cycle to save a setting e Press and hold Cancel until all of the lights cycle to return to the Home menu e Turn off the printer to exit the menus Understanding the printer configuration menus 69 Understanding the printer configuration menus Utilities menu Use the Utilities menu to troubleshoot printer problems Reset Factory Defaults Use this setting to return your printer settings to the factory default values Sometimes resetting the printer to the original settings solves formatting problems All menu items are reset to the factory default values except e Display Language e All settings in the Parallel menu and USB menu All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources in flash memory are unaffected Hex Trace Use this setting to help isolate printing problems when unexpected characters print or characters are missing Hex Trace helps you determine if there is a problem with the language interpreter or the cable by telling you what information your printer is receiving To exit Hex Trace turn off the printer Print Quality Test Pages Use this setting to help isolate print quality problems such as streaking Whe
59. ue light is on prompts you to press the Continue button to resume printing Error light and Press alerts you that a secondary error occurred Continue light are both on Printing 12 Printing Setting up a print job Once your printer is set up and your drivers are installed you are ready to print Do you want to print a letter add a Do Not Copy watermark to a presentation or adjust the print darkness setting Just choose the printer setting in your printer driver and print your job Printing from a Windows environment For example let s say you have plain paper loaded in tray 1 but you want to print a letter on letterhead paper and an envelope 1 Load letterhead with the top of the page pointing down facing you in tray 1 From your software application open the file you want to print From the File menu select Print or Printer Setup to open your printer driver Verify the correct printer is selected in the dialog box ao fF OO N In the Print Setup dialog box click Properties Options or Setup depending on the application to change the paper setting to Letterhead and then click OK 6 Click OK or Print to send the job to print Setting up a print job 13 Printing Now print the envelope 1 Load an envelope vertically flap side down with the stamp area in the top left corner in the manual feed From the File menu select Print or Printer Setup to open your printer driver In the Prin
60. uides against the edges of the card stock 4 Select the paper size and type from your software program 5 Start your print job In the manual feed Use the manual feed to print one sheet of card stock or one index card at a time If you experience problems feeding index cards in tray 1 try printing them one at a time from the manual feed 1 Load an index card with the print side facing you 2 Slide the paper guides against the edges of the index card 3 Select the paper size and type from your software program 4 Start your print job Loading card stock 38 Paper handling 5 Press and release Continue to resume printing 6 When the Load Paper light blinks and the Press Continue light comes on place another index card in the manual feed Ready Data Toner Low W Load Paper p Paper Jam Error Press Continue OO Continue Cancel 7 Press Continue Loading card stock 39 Paper handling Clearing jams If print media jams in the printer the Paper Jam light prompts you to clear the paper path Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel lf media has just started to feed from tray 1 when the jam occurs 1 Pull the media straight up out of tray 1 2 Press the Continue button or open and close the printer cover to resume printing Clearing jams 40 Paper handling If the jam occurs in
61. ult settings What you can do Wait for the message to clear Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 60 Understanding the operator panel lights What this light sequence means The printer has a service error and printing has stopped O Ready Data What you can do YG toner Low Turn the printer off and back on If the lights are still FO Load Paper blinking contact the place where you bought your eX x Ee ars Jam B 2 Press Continue printer O O Continue Cancel Secondary error code What this light sequence means Ready Data Toner Low The printer has one of the following errors e Memory is full e A page is too complex to print Load Paper e A page is shorter than the set page margins Paper Jam e Resolution of a formatted page is reduced to Eror 300 dpi before printing e A font error occurred Press Continue e Memory is insufficient to save what is in the buffer O O e Printer memory is insufficient to defragment Continue Cancel flash memory e Communication with the host computer is lost Continued Understanding the operator panel lights 61 Understanding the operator panel lights Secondary error code
62. vaiinietocahuidwanene vautishinealeneiawcetsinssicmaaurwaadublnabwsneoas 15 From the printer operator panel cccccceeccceeeceeeceeeeeeeeseeecaeeeseeeseeeseeeenees 15 From a Windows COMPUNCN ac sacbeetccsanceadseletec btenastsaecizdeenseecssiceedenbepecedncemecces 15 From a Macintosh computer ccccccceecceececeeeceeceeeeceeeseeesueeseeeseeeseeeenees 15 Printing on both sides of the paper ssennonnnnnnnnnnnennonnnnnnrnnrnnnrrnnennsnronnrrnrrnnnenne 16 Chapter 3 Paper handling cccscecssecseseccenesenseeeeeeseneesensesenees 18 Choosing the right print media ccccseccccseececceececceeeececuaueecsaueeeseaeeeseaeeessaaees 18 Media types GNGSIZOS suinaseivincsbeiceouenstinctovinsensdenstuneapseomwnestecwed nt dined N Erenet 19 Printer media SOULCES ccceecceeccsscececceucecucecaeecsucesueeceeescueesaeeeeesenseeseeesaeesseeenas 20 Loading Paper ccs ae cettenerencne cet nes ps a aa a ana EE Ea a anaE Ee i 21 AA e E E a 21 In the manual feed c cece cceccccesceceeeeceeeeceeeecaeeeceeeeseeeseueeseueeeseeeesaeeeseneees 23 In the optional 250 sheet tray nnennonnnsennennsennrnrrerrnrsrrnrrrnsrreenrnsrrerrrnseene 25 Loading transparencies sescaceiescencsesccsuataventstancsucneusssveuencdechedverorstavendowsddavenedateexedun 28 NG seasecoctotecciesnt cee E EE EE E EEA 28 in the manual TSS snctsrsinordsdvsesinatietcucnseummcanaxanedencnuassmceus Innewacespdeanueeesmumeia

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