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OpenStage 40 User Guide

1. 55 SUM CABIN EE 55 SC WN EE 55 Station number ATT errero ari na EEA 58 COHEN eee be 50 Deactivating display rrrrrrrnrrrnrrranrrnrnrnnrrvnnnvnnennn 19 SAV 73 SUppresSion cccsccceeseccerccssecersueccseteettenecaesenesens 19 Station speed dialing eseeeeseesseese 55 Status information rrrraneranrnrerarennnnnanvanrnannnuenanene 126 Suffix dialing PUMA Cs anken 55 DTMF tone dialing esses 65 System speed dialing seeeeusseus 55 System wide cancelation ssssse 91 T Telephone data service sees 94 Telephone maintenance eesesssses 134 Telephone test rranrrnnnnnnnnnrrnnrnnnnnnnnnnnnnnvnnnnnnnnnsnnn 127 Temporary phone rrrannnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnenn 88 Testing the phone s functionality 127 Testing the telephone 127 Three party conference rrrrrnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnn 39 imed reminder eeseeeeeeeee eene 84 Timed reminder answering 85 Toggle connect rrrrannernnnennenennnennanenannennnnennanennnne 39 In the team RP 105 Tone dialing Me T 65 VEN x osciotatacadanmeccaunens
2. esseeeeeeeee esses 113 DNS dma Le PR DT 126 Boule ido 0l cq 78 Door Opener rarrnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennn 49 DTMF suffix dialing tone dialing 65 E Editing a dialed number sssssssse 50 Editing number c 50 En bloc dialing 50 Entrance telephone esseeeeeeeeeeeee 48 External code A w 36 FE 91 genio 40 Multiple subscriber number MSN 43 Forwarding MSN in CO rarernrrnnnrnnnnrnnrnnnrennernnnennnnn 43 Forwarding multiple subscriber number MSN 43 Function Keys eseeessesseeeeeeen nennen nnne nnns 20 Functions For another phone on off sseessuesse 92 Programming a Key rrrannnnnnnnnennnnnnnnnvanennnnnnnnenanennn 69 Resetting NER RES 91 Using from externally eeeeseeessee 93 Index G General information eeenme 11 Grape display 25 GOP dll EE 110 H Handsfree answerback rrrnrnnnrnnnnnranrvannnnnnnnnnnnanennn 47 DE DNG ae 47 ENADINO EEE 47 Headset EEE 46 HiPath 3000 Control relays anrrnnnrrnnnnnanrnnnnnvannnnnnnnnnnnnnnnnnennne 119 Opening a door nrnnnnrnnanennnrnnnnnvnnnnnnnnnnennnnnnnnennne 119 ROI vvs 119 PROVING J E 62 I
3. 36 C Call FN T 33 Accepting from the answering machine 49 Directed pickup ccccccccececeseceeceeeeceeeceueseeeeses 46 PETN Mee 113 Entrance telephone rrnnnnnnnennnnnnnnnvnnnvnnnnnnnennnennn 48 Forwarding ase 40 Forwarding in a team rrrnnnnnrnnnrnnnrnnnnnnnnnnnnnanennne 107 Forwarding MSN in CO rarrnnnrnnnrnnarnnnrnnnnrnnnnnnnnnnn 43 In a team with trunk Keys ssse 104 misc O 61 Picking up in a group eee 112 Picking up in a team seeeeeeeeeeeeee 107 Placing Om NOG 62 Re S 65 Rejecting EE 38 Retrieving from hold eeseeeeeseesseese 62 Retrieving from park rrrannnnnnnnnnnnanrrnnnnnnnnnnnnnnnennn 61 TASTE MET 39 106 Transferring after announcement 66 Using DSS keys in a team 106 Call charge assignment esessesss 76 Call charges For another phone sese 15 For your phone rrrnrrrnanenanrnnnnnnnnnnnnenanennnnnnnsnnnne 15 6 Ks rom 15 Call forwarding ccccccceeceeeeceeeeceeeeeeeceeeeeeeeseeeseees 40 In the event of telephone failure 42 ENNO vr 43 INS 30 CAULTEQUES 30 Call volume arnnnnnanannnannnnnnn
4. Call wait trm off Call wait trm on Waiting tone on Waiting tone off Save number li Enhanced phone functions Preventing and allowing call waiting automatic camp on If this function has been configured consult your administrator you can prevent or allow a second call gt Page 59 from being signaled by automatic camp on during an ongoing call Open the Program Service menu Page 31 Select and confirm the option shown oelect and confirm the option shown Turning the call waiting tone on and off You can suppress the call waiting tone approx every six seconds for second calls A single special dial tone then alerts you to the waiting call Activating the call waiting tone Open the idle menu Page 26 oelect and confirm the option shown Deactivating the call waiting tone Open the idle menu Page 26 oelect and confirm the option shown Saving a number You can save your call partner s station number for subsequent redialing from the caller list 2 Page 51 Prerequisite You are on a call or an external station is being called Confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 Enhanced phone functions 61 Parking a call You can park up to ten internal and or external calls Parked calls can be displayed and picked up on another telephone This feature is useful for example if you want to continue a call at another phone Prerequis
5. rrranrnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnennne 91 RAONO verre 122 Ring transfer In an executive secretary team 109 RING e Unt sr EORR 122 FRINGE COL T 78 RINGING Group seissanta eneen iee 112 ROOM MOON a rean ie n RANSE ETENA 80 Room monitoring rrranrranrvnnrnnannrnnnnnnnnnnnnnannnnnennaenner 80 S NNN E A boa sssanes aarmeendetes 3 140 Searching for a contact 99 100 Second call M 262 ecoesdeastes ses sdetoversecttiaseesesad utei mediorum Ub Une 60 Preventing e E 60 Second level ee 37 Secondary line eeeeeeeeereeennn 103 Secure call rrnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnenenannnnnnnee 12 77 else qu 96 Setting headset port rrrnnnnnnnnnnenanevnnrnnannnanennnennnnnn 124 SAN c 120 Shared line iuescstesro rice Raxid ua ek equ Ver eun tl e ib e ratios 103 cj me 37 11 d 37 SingleLine phone arrrnnnnnnrnnnnnnannnanennnrnnnnnnnnnnnnennee 13 Speaker call ccceccsecssecsecceeccseseeesaecseetaeecneecsensees 56 Speakerphone distance rrraranannnnrnnnnnnnnnnennannennnenn 4 Speakerphone mode 34 35 123 Special dial tone eesseeeeeeeeeeeeese 78 Speed dial DAN 55 Saving station speed dialing
6. rrrrnnnnnnanevanennnrnvannnnnnnanennnnnnennn 83 Locking unlocking esses 82 Locking unlocking centrally 83 TOUNO EE 127 Using another phone like your own 88 Phone settings rrrnnrnnnnrnannnanrvnnrnnannnannnnnrnnnnnnnnenn 120 PICKUP CAM 46 112 PN ea E 83 FIN SAVING aae EE E 83 ET Aa SE EE 103 Private line rrnrnnrrnrnnnnnnrnannannnnnnnnnnnnnnnannnnnnnnnnnne 103 Procedure Programming a Key rrarnnnnnnnnnnnnrnnnnnvnnevnnennnnnnnnnnnne 72 Program Service menu rrrnnnnnrnnnnnnrnnnnnunnnnrnnnnnanener 31 Programmable sensor key eeueeesss 22 Programming free keys rrarrnnrnnnrnarennrnnarnanenannnnnnnnnn 69 Project callS 7 76 Project code account code sss 76 Q Quick SEAN Luse ana Aaaa Eaa 102 R Radio paging equipment PSE 96 Fl 66 Receiving volume rrannnnnnanennnnnnnnnnrnnnrnunnnnennee 33 122 ROCOTO e 65 Redialing a number rrrnnrnnnnnnnrnnnnrnnnennnenanennnnnnnnennne 37 From the caller list ss 51 ESSA 96 Reserve trunk ucecennasenceaomevestensesse epsasde Dat acne dcus of Reserving trunk rrnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnanenanrnnnnnnnne of Resetting functions eseeeeseseeeeeeneeeeeeee 91 Resetting services
7. Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call signal may or may not be forwarded 49 Enhanced phone functions Y Control Relay gt Door opener on o 3 change password 1 enable with ring 2 enable without ring 5 v Control Relay gt Door opener off Activating the door opener Open the Program Service menu Page 31 oelect and confirm the option shown oelect and confirm the option shown Dial the entrance telephone number Enter the five digit code Default code 00000 Select the displayed function and press OK to change the code oelect and confirm the option shown You can also open the door without a doorbell ring Deactivating the door opener Open the Program Service menu Page 31 oelect and confirm the option shown oelect and confirm the option shown Accepting a call from an answering machine If an answering machine is connected to your system consult your administrator and you have programmed the answering machine s internal number on a key Page 69 you can accept the call from the answering machine The LED lights up Press the key shown Making calls 50 Call Delete number Cancel Enhanced phone functions Making calls En bloc sending correcting numbers If this featur
8. If configured consult your administrator sensors are able to recognize signals call your phone and display an appropriate message on the screen Paging persons not for U S If radio paging equipment PSE is connected to your system consult your administrator you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This person can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have enabled a ringing group Page 112 call forwarding gt Page 40 or call forwarding no answer service engineer to the internal station number of your PSE A call request is signaled automatically Answering the page from the nearest telephone Lift the handset Enter the code Enter own station number Phonebooks Personal 4 New contact Save amp exit il v I Personal lt gt Niels Bohr Details Last name Save amp exit 97 Phonebooks Personal phonebook The personal phonebook is restricted to 100 entries Creating a new contact You can create contacts more conveniently via the web interface gt Seite 134 Open the menu gt Page 31 Select and confirm to open the local phonebook Select and confirm the option shown Fill in the three fields Last name e First name e Number accordingly oelect and confirm to save the phonebook entry Editing a contact
9. Add party Confirm the option shown Call the new party Announce the conference Conference oelect and confirm the option shown Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants 23189 Coco 9 Select the user you want Press the key shown f Remove party Confirm the option shown D If a participant who was connected to the conference via an unencrypted line leaves the conference remains unsecured 64 Conference g 01 39 Leave conference O gt Conference g 01 39 End conference i 0 D Conference g 01 39 i Drop last conf party Enhanced phone functions Leaving a conference Confirm the option shown Select and confirm the option shown Replace the handset if this feature is configured consult your administrator Ending a conference Confirm the option shown Select and confirm the option shown Replace the handset if this feature is configured consult your administrator Removing the central office party from the conference Confirm the option shown Select and confirm the option shown Enhanced phone functions 65 Activating tone dialing DTMF suffix dialing You can transmit dual tone multifrequency DTMF signals to control devices such as an answering machine or automatic information system gt E Open the Program Service menu Page 31 oelect and conf
10. Adjusting audio settings Optimize the audio settings on your OpenStage for your work environment and according to your personal requirements Adjusting the receiving volume during a call You are conducting a call Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring volume Press one of the keys shown in idle mode gt Page 25 Confirm the option shown Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ringer pitch Press one of the keys shown in idle mode gt Page 25 Select and confirm the option shown To adjust the ringer pitch Keep pressing the keys until the desired pitch is set Save Adjusting the attention ring volume If you are part of a team with trunk keys other calls can be signaled acoustically in the team during a call You will hear the attention ring Press one of the keys shown in idle mode gt Page 25 Select and confirm the option shown Raise or lower the volume Keep pressing the key until the desired volume is set Save Individual phone configuration 123 L lor L L lorL User i TT if nec sf Ringer Local ringers lt gt Internal ABC wav Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone you can adjust the telephone to the acoustics in your environ
11. DISA internal I G9 or C G9 or it Night answer on Save Night answer off 117 Using night service If authorized consult your administrator you can define telephones in other HiPath 3000 OpenScape Business or OpenScape Office MX Xcommunication platforms as the night answer Page 68 Open the idle menu Page 26 oelect and confirm the option shown Enter the DISA number of the HiPath 3000 OpenScape Business or OpenScape ffice MX LX to which the night answer phone is connected Confirm your entry Enter the DISA station number of the phone you wish to use to activate deactivate night answer Confirm your entry Activating Open the idle menu Page 26 oelect and confirm the option shown Enter the destination number 7 temporary night answer service oelect and confirm the option shown Deactivating Open the idle menu Page 26 oelect and confirm the option shown 11 Co gt Destinations gt Ringing group on Add to ringing group Add another station Display remove s Entry complete Save Exit Ringing group off i I Special functions in the LAN Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 OpenScape Business or OpenScape Office MX LX communication platforms gt Page 110 Saving displaying and deleting telephones for the ringing group
12. Once a member of the group has accepted the call request you can transfer the waiting party Prerequisite You are conducting a call Confirm the option shown The other party is placed on hold Press the key shown oelect and confirm the option shown oelect and confirm the option shown Enter the group s station number Announce the call When a member of the group accepts the call Page 47 you are connected to this party Replace the handset Select and confirm the option shown D If the connection between the two other parties is not established within 45 seconds the call from the first party returns to you recall Sending a trunk flash To activate ISDN type services and features through the network carrier s analog trunks or those of other communication platforms such as consultation hold you must send a signal to the trunks before dialing the service code or telephone number Prerequisite You have set up an external connection Open the Program Service menu Page 31 oelect and confirm the option shown Select and confirm the option shown Enter the service code and or telephone number 1 Differing display views in a HiPath 4000 environment gt Seite 128 2 Differing display views in a HiPath 4000 environment gt Seite 128 Enhanced phone functions 67 If you cannot reach a destination Call waiting camp on Prerequisite You have dialed an internal number and hear a b
13. Differing display views in a HiPath 4000 environment Depending on the system configuration some functions may not always be offered in the display as described in this document In addition display texts may differ from those described in this document depending on the system configuration The following table provides an overview HiPath 3000 OpenScape Openscape Offic HiPath 4000 display Description Cdisplay Program Service gt Page 31 gt Page 39 Transfer Transfer gt Page 66 View callbacks gt Page 45 Pickup directed gt Page 46 Caller list gt Page 5 Use speed dialing Change speed dial bii idi Call waiting trm gt Page 60 Call wait trm on off gt Page 60 Ringer cutoff on off gt Page 78 In Qut of hunt group gt Page 110 Join leave group gt Page 110 Transfer trunk Transfer trunk Web interface 129 Web interface General You can configure a number of settings for your phone via the web interface Communication is via a secure HTTPS connection Access to the web interface must be activated by your administrator Launching the web interface Ill For more information about the IP address the web interface address and how to connect the telephone to the network refer to the section entitled Network information gt Page 126 To launch the interface open a web browser and enter the following https IP address of the phone IP address of the phone is the IP address of your phone Or
14. Local user menu Opening the user menu on the phone To open the user menu press the key Select the User menu option You are prompted to enter the User password gt Page 81 Confirm this with OK The options of the user menu are available User menu display The majority of settings that can be made via the user menu on the phone can also be made via the web interface gt Page 129 Changes are usually confirmed using the Save amp exit option or discarded using the Exit no save option User Ringer Local ringers gt Page 123 1 Internal Options Save amp exit Name Internal Ringer sound Ring file Pattern melody 2 Pattern sequence 2 2 External Options Save amp exit Name External Ringer sound Ring file Pattern melody 2 Pattern sequence 2 3 Attention Options Save amp exit Name Attention Ringer sound Ring file Pattern melody 2 Pattern sequence 2 Ringer mode Page 121 Options Save amp exit Mode HiPath Local ringer Back Audio Settings gt Page 124 Headset socket Wired headset Cordless headset Conference unit Local user menu Configuration not supported by HiPath 3000 Outgoing calls Block dialling Activated Deactivated Phone Display Helligkeit Change user password Current password New user password
15. Open the Program Service menu gt Page 31 Confirm the option shown Select and confirm the option shown Confirm the option shown Select and confirm the option shown Select and confirm then follow the operating instructions Enter the phone number Select and confirm the option shown Confirm the option shown Select and confirm the option shown Removing all telephones in a call ringing group Open the idle menu gt Page 26 Select and confirm the option shown opecial functions in the LAN DISA internal or Control Relay On Or 119 Controlling relays only for HiPath 3000 If this feature is configured consult your administrator you can also control relays gt Page 96 in other HiPath 3000 communication platforms oelect and confirm the option shown Enter the DISA station number of the HiPath 3000 where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the relay Confirm your entry Confirm the option shown oelect and confirm the option shown Enter the relay Opening a door If this feature is configured consult your administrator you can also activate the door opener Page 48 in other HiPath 3000 OpenScape Business or OpenScape Office MX LX communication platforms Open the idle menu Page 26 oelect and confirm the option shown Enter the DISA station number of the HiPath 3000 OpenScape Busin
16. Your telephone rings Trunk is free appears on the display Lift the handset You will hear the dial tone Enter the external phone number 58 Temporary MNS z Associated dial Enhanced phone functions Assigning a station number not for U S If this function has been configured consult your administrator you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on the called party s display Open the Program Service menu gt Page 31 Select and confirm the option shown Confirm the option shown Enter the DID number you wish to use Dial the external number Associated dialing dialing aid If this function has been configured consult your administrator you can use a dialing aid to dial numbers and set up calls for your telephone The operating procedure depends on whether the dialing aid is connected to the S bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the Sg bus On the PC select a destination and start dialing The speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen Lift the handset Dialing aid from your telephone for another telephone Open the Program
17. Telephony dialogs 2au arr r vnr ann nr nrk rrr 27 E 010 ARE EEE NENNE EENE EE EE E EE 29 Messages s aeu ou oso need ore een AVES pue berede awe x tak a ud dudes Variat 29 MOICSTHOI s dane is ouod cute oe hes bee RES EPI che Gee tess ESSI GS iu PES ees 29 CANE 30 MENU LEN LP DNT 31 Program Service menu llle sehr rn ran 31 Telephone user menu lille hrs 32 Control and monitoring function 0 0 0 0 navne nn narr nr arne 32 Contents Basic functions l l 33 PCCCOUING 1 Call EE NE EEE EE sees Pace eee eax 33 Accepting a call via the handset illl 33 Accepting a call via the loudspeaker speakerphone mode 0000 eee 34 Accepting a call via the headset 0 0 cc ae a 34 Switching to speakerphone mode aauuuuvnv navn narr nr nr nn aa 35 Switching to the handset auaunav ravn rann vnr hh ena 35 Open listening during a call l llli 35 Making ke 36 Gel i RE EE 36 On HOOK dialing EE EEE V 36 Dialing with the headset connected 0 0 0 ee les 37 Dialing with repdial keys 0 0 0c ee eee eee eee 37 Redialing anumber 00 0 cc ee ee eee teens 37 ENO 02 eo gt web eee ce hae eh os es eens woe EE meen 38 RS ge 1120 calls P 38 Turning the microphone on and off aavava vaar naar nrk arrene aan
18. oelect and confirm the option shown oelect and confirm the option shown Enter procedure Example 67 231 123456 Code for associated dialing Number of the phone for which the call should be made The number to be dialed Press the Pause key to enter pauses a P appears on the display Confirm the option shown If you make a mistake Select and confirm the option shown This deletes all numbers entered Confirm the option shown oelect and confirm the option shown D Select the saved procedure by pressing the key Procedures with activatable deactivatable functions are activated by pressing the key once and deactivated by pressing it again You can press the procedure key during a call to automatically send the saved digits as DTMF signals Page 65 For display messages when saving procedures see Page 132 Assign telephony function o v Il Prog feature key Change key if nec Next level Destinations gt Repdial key Exit Another key o Key label 73 Configuring repdial keys You can also program internal and external station numbers at the second level The LED function is not available for internal station numbers at the second level A Shift key gt Page 69 has to be configured in order to program the second level See also gt Page 22 Hold down the key shown Confirm the option shown Open the Program Service menu gt Page 31 Select and confirm th
19. 2 0 ehh hrs 63 Activating tone dialing DTMF suffix dialing 0 0 0 0 cee ee 65 REMME scan MG TT LENA Gen 65 Transferring a call after a speaker call announcement in a Group lll 66 Sendinga WUNK flash suu aad tn Rx Sousa SS ART bees Ooo estes Gu aa a ted dee eds 66 If you cannot reach a destination 0 0 0 0c eee eens 67 Call waiting CAMP ON uw s v s vekke han Sota eee hee CER GE eee o p ae in de ew 67 Busy override joining a call in progreSS 1 0 eee 67 Using falle EE SE is xuesamic ubi wesw ee a a daa a Ea cesr3cx i oa eam rq Ea P reu gs 68 Programming sensor Keys llle eee 69 Configuring function Keys aaurvr vnr eee eee eens 69 Overview of functions 0 0 knr nr ass 70 Programming a procedure key 1 0 cc een 72 Configuring repdial Keys 1 nee eee eee 73 Changing the label 12 0234 dae SE Rp seat ned PR EN sii gres 74 Deleting sensor key programming 0 06 lr 74 Displaying and assigning call charges 195 Displaying call charges not for U S 2 0 ene ee ees 75 Displaying call charges for another telephone not for U S 0 0 0 0 0c 76 Dialing with call charge assignment 0 00 0 eens 76 Privacy Security 0 ee eee T VOICE enCFYDIOFL sa acus Sinica dE EE e RS me gos BR us 77 Notes on voice encryption 0 0 eee eee eas 77 Turning ringer cutoff on and off aaau aaa a
20. 50 En bloc sending correcting numbers llle 50 Using the Caller SL aai we pedis m ae EE oue EU SCR be Ge 9 S r d and de 51 Calling a subscriber from the personal phonebook 0 000 eee 52 Calling a subscriber from the corporate directory 0 0 0 0 eee ee ee ee 52 Calling a subscriber from the internal system phonebook varar nrk ven 52 Using the LDAP directory from the system phonebook 0 0000 eee eee o3 Making calls using system speed dial numbers 0 000 cee ee es 55 Dialing with speed dial keyS 0 0 ee ee eee eae 55 Talking to your colleague with a speaker call 0 0 0 0 0 cc eee 56 Talking to your colleague with discreet calling 0 0 cee ee es 57 Automatic connection setup hotline llle 57 Reserving a WUNK oon owt be Oho be ede ee eee eo oR AES Oe eee eed eed da AE Uu n os of Assigning a station number not for U S 2 0 0 liliis 58 Associated dialing dialing aid llli llle 58 Contents T DUNG a Call cens oun ae cues bee oe bere eee e dE iE UR sheds EN 59 Using call waiting second call 2 0 ne 59 Preventing and allowing call waiting automatic camp on 0 0 0 0 eee eee 60 Turning the call waiting tone on and off naana aaa 60 Saving a number llle nsn hans 60 Parise CAMs EEE 00 T2 CIT E 61 Holding external calls aaa 62 Conducting a conference
21. Confirm password Options Save amp exit Network information Options Exit Phone address Web address IP address LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 10 Mbps full duplex PC autonegotiated Yes PC information Link down Back 136 gt Page 125 gt Page 120 gt Page 81 gt Page 126 Index Index Numerics o way navigator rrrrnrenarrnarernrrnnnnrnnnnnanennernnnnnnuennnee 21 A Absence text rrnrrnnnnnnnnnnnnnvnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnenn 87 LENE ep 87 Activating door opener cc cece cece eeeeeeeeeeeeeeseeeeeeees 48 Advisory message BlIIcqm 87 AGENS EEE 113 Announcement ranrrnnnnnvnnnnnnnvnnvnnnnnnnnnnnnnnnnnnnnnnnnssnn 56 Answering machine rrnnnnnnnnnnnnnnnnnnnnnnnnnnernnnnnnnnnsenn 91 i Bero qi Leed 49 Assigning a DID number eessessss 58 Associated dialing dialing aid 58 Associated service rrarrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnsnn 92 Attention ring volume rrrnnnnnnnnnnnnrnnnnnnnnnernnnnnnnnner 122 AUNG CODUOIS 4 20 Audio d 20 Automatic call waiting Preventing allowing eeeeeeeeeeeeee 60 Automatic connection setup sesesse of Automatic trunk seizure prime line is not active
22. Telecommunications Applications You send information to the application and receive information from the application for example via your phone display Press the Data I O key Key programming gt Page 69 Enter the three digit ID for the application you wish to control Use the relevant keys to communicate with the application Temporarily interrupting communication with the application The phone rings You accept the call The Data I O key flashes Communication with the application was automatically interrupted Resuming communication with the application Press the flashing Data I O key The LED lights up Ending communication with the application Select and confirm the relevant CSTA message Lift the handset and replace it again 96 Control Relay On Or P ans More functions services Controlling relays only for HiPath 3000 If this function has been configured consult your administrator you can use up to four relays to enable disable different devices such as a door opener Depending on how you program the relays you can activate and deactivate them manually or configure them to activate and deactivate automatically after timeout opecial features must be taken into consideration if your telephone operates with system networking via LAN Page 119 oelect and confirm the option shown oelect and confirm the option shown Enter the relay sensors HiPath 33x0 35x0 only
23. are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual I The programmable sensor keys on multi line phones function as trunk keys gt Page 103 Getting to know the OpenStage 23 Dialpad In cases where text input is possible you can use the dialpad to input text punctuation and special characters in addition to the digits O to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number key on the keypad twice Alphabetic labeling of dial keys is also useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 687837 Multi function keys Press and hold Turn ring tone on off gt Page 123 Turn phone lock on off gt Page 82 Text input gt Page 24 Next letter in uppercase Delete character Character overview depends on the current language setting Key tx fax ax ax o Ci PP Ex fe pfe 2 gt Be sje ris Hel folr i le Bw iff d Jmlnfo e gt Ded Jelafrfs 7 Bed tfof Bod fw xy elo Ed o BJ ft BE te 1 Space 2 Next letter in uppercase 3 Delete character 24 Getting to know the OpenStage Text input The current label appears on the first line Delet
24. byte output The network or PC interface data packets sent are illustrated dynamically as columns LAN PC autonegotiated Yes No Displays whether the network or PC interface data transfer rate is set to automatic Yes or manual No LAN PC port speed 10 100 1000 Mbit s Data transfer rate of the network or PC interface If an interface is not in use Link down is displayed Language for system functions Open the Program Service menu Page 31 oelect and confirm the option shown Confirm the option shown Select the language you wish to use e g Spanish and confirm Testing the phone 127 Testing the phone Testing the phone s functionality You can test your phone s functionality Prerequisite The phone is in idle mode gt Open the Program Service menu gt Page 31 Phone test Select and confirm the option shown If everything is functioning correctly all LEDs on the phone and on the key module flash your station number is displayed all pixels are active on the display e the ring tone is audible Checking the key assignment You can check the key assignment on your phone to determine which functions are assigned to which keys Open the Program Service menu gt Page 31 Prog feature key Select and confirm the option shown E Press any key The key assignment is displayed Exit Select and confirm the option shown 128 Differing display views in a HiPath 4000 environment
25. disturb Internal callers hear the busy tone external callers are connected to another phone which you can specify consult your administrator Activating Open the idle menu Page 26 Do not disturb on Select and confirm the option shown Activating Open the idle menu Page 26 DND off Confirm the option shown D When you lift the handset you will hear a special tone continuous buzzing reminding you that Do not disturb is activated Authorized internal callers automatically override the DND feature after five seconds 1 Differing display views in a HiPath 4000 environment gt Seite 128 Privacy security 79 Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call The feature remains active until you deactivate it Activating op Open the idle menu gt Page 26 Select and confirm the option shown Deactivating Open the idle menu gt Page 26 Restore caller ID oelect and confirm the option shown Your administrator can activate deactivate caller ID suppression for all Ld phones 80 gt Room monitor gt or gt Trace call Privacy security Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored O
26. encryption gt Page 77 If no name is found If your search does not yield any name corresponding to your query you can extend the range of the search for example by deleting characters oelect and confirm the option shown For further procedure see above If too many names are found If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view these results select any of the names or change the search e g narrow the search by entering more characters In this case it is advisable to narrow down the search so that all corresponding names can be displayed Confirm to view the incomplete list For further procedure see above Narrow down the search Select and confirm in order to change the search For further procedure see above Enhanced phone functions 55 Making calls using system speed dial numbers Prerequisite You know the system speed dial numbers consult your administrator Open the Program Service menu gt Page 31 Select and confirm the option shown Enter a three digit speed dial number Pay attention to the notes on voice encryption gt Page 77 Suffix dialing If necessary you can suffix dial additional digits for example the user s extension at the end of the saved station number If this feature is configured a suffix is automatically dialed for example 0 for the exchange if no entries are
27. https Name of the phone Name of the phone that was assigned by the administrator You might receive a certificate notification from the browser Follow the instructions to download the certificate You will be prompted to configure a user password Page 81 the first time you call up the web interface You must log in with this password in future every time you want to open the User Pages Administrator Pages This area lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For further information consult your administrator or refer to the administration manual 130 Web interface User Pages The web interface homepage opens once you have entered and confirmed the phone s IP address 1 ps Click a menu heading to display the individual menu entries Click the menu heading again to close the menu Click a menu entry to open the corresponding form Make the desired changes Click the corresponding button to save or discard your changes Button functions Login Log in to the phone after you have entered the user password oubmit Apply changes Reset Reset original values Refresh Update the values Logout Log out from the phone User menu You can also configure the following settings via the user menu on the phone User Pages User login Authentication Old password User passwo
28. key shown Press the key shown The LED goes out Accepting a specific call for your colleague You hear another telephone ring Open the Service Menu Page 31 oelect and confirm the option shown Select and confirm the option shown The called party appears on the display Select and confirm until the name number of the required subscriber is displayed Confirm the option shown If you know the number of the telephone that is ringing enter it directly Press the flashing key Pay attention to the notes on voice encryption gt Page 77 D Answering a call in a team Page 112 1 Differing display views in a HiPath 4000 environment gt Seite 128 Enhanced phone functions Or P d HF answerback on Or HF answerback off 47 Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the announcement The other party s name or station number appears on the screen You can conduct the call with the handset or in speakerphone mode Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immediately in speakerphone mode If handsfree answerback is disabled default setting follow the procedure described above Placing a speaker cal
29. lorL Q User 4 Ringer Ringer mode lt gt HiPath z Or Local ringer 5 Options Save amp exit E Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions eight settings available Press one of the keys shown in idle mode Page 25 Select and confirm the option shown Keep pressing the key until the desired contrast is set Save Audio Setting the ring tone mode You can use the two ring tone mode options HiPath Local ringer to decide how the ring tone is generated on the telephone With the setting HiPath the system sends the ring tone type and the dependent ring tone which you can adjust subsequently Page 122 If Local ringer is selected the system sends the ring tone type and you select which ring tone is required for the respective ring tone type in the Local ringers menu Page 123 You can also configure the following setting via the web interface Seite 134 Open the menu Page 31 oelect and confirm the option shown Enter and confirm the user password oelect and confirm the option shown oelect and confirm the option shown oelect and confirm the option shown oelect and confirm the option shown oelect and confirm the option shown 122 or L _ or L _ or L _ or L _ or L _ or L _ Attention Ring Vol or L _ Individual phone configuration
30. made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys gt Page 55 Open the Program Service menu Page 31 Select and confirm the option shown Press the key shown Press the required speed dial key Pay attention to the notes on voice encryption gt Page 77 Configuring a speed dial key You can program the keys to with ten frequently used phone numbers Open the Program Service menu Page 31 Confirm the option shown Select and confirm the option shown Press the key shown Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm the option shown First enter the external code and then the external station number Confirm the option shown If you make a mistake Select and confirm the option shown This deletes all numbers entered Confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 56 O Lm Change O Delete 0 m Exit gt Calls gt Speaker call Enhanced phone functions Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Talking to your colleague with a speaker call You can make a speaker announcement through a loudspeaker if connected consult your administrator or to an internal user with a system telephone without any action on thei
31. of your OpenStage Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance Control function Your administrator has the option to activate and deactivate features of the phone via remote maintenance During maintenance the handset microphone loudspeaker and headset are deactivated You are additionally informed on the display that the control function is active Monitoring function In order to detect malfunctioning of a phone for example your administrator can install a monitoring function You can use your phone as normal during monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitoring If your administrator has activated a function on your phone which continuously transmits operating data to a server you will see the flashing icon in the upper display line Basic functions Vag if nec or 1 33 Basic functions D Please read the introductory chapter Getting to know the OpenStage gt Page 14 carefully before performing any of the steps described here on your phone Accepting a call Your OpenStage rings with the tone signal set when an incoming call is received The call is also visually signaled on the call display When you receive an internal call your telephone rings once every four seconds single tone sequence e When you receiv
32. on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating Press the key shown The LED lights up Deactivating Press the key shown The LED goes out 36 Or x Basic functions Making calls Off hook dialing Lift the handset Internal calls Enter the phone number External calls Enter the external code and the station number Pay attention to the notes on voice encryption gt Page 77 The called party does not answer or is busy Replace the handset On hook dialing Internal calls Enter the phone number External calls Enter the external code and the phone number D Your system may also be programmed so that you have to press the internal key before you dial the internal number You then do not have to enter an external code to call the external party automatic trunk seizure prime line is not active consult your administrator Pay attention to the notes on voice encryption gt Page 77 The other party answers with speaker Lift the handset On hook dialing Speakerphone mode The called party does not answer or is busy Press the key shown The LED goes out Basic functions A NY Ig Call i l 3 Dialing with the headset connected Prerequisite The headset is connected Internal calls Enter the phone number External calls Enter the external code and the phone number The headset k
33. press the disconnect release key Depending on the configuration consult your administrator this may be necessary so other team members can also pick up the call on hold Retrieving the call Press the trunk key that is flashing slowly Making calls on multiple lines alternately Prerequisite You are conducting a call via one of your group s trunks Another trunk key is flashing Press the flashing line key The first call party is on hold on the other trunk Press the trunk key that is flashing slowly The second call party is on hold You can switch between lines as often as you wish Press the trunk key flashing slowly each time MULAP conference release If configured consult your administrator you can program a sensor key on your phone with the function MULAP Privacy Release gt Page 69 The default label is Priv Release If you program this key you do not have to use the menu to set up a conference Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference You are conducting a call Press the Priv Release key The LED lights up Up to three team members can now join the conference Prerequisite The trunk on which you are speaking is configured on the other phone as a trunk key Press the flashing line key 106 if nec SUEZ oss on or Or Yy or I or Making calls in the team executive se
34. that you can program on two levels You can assign functions and phone numbers at the first level and only phone numbers at the second level n gt Increase the number of programmable sensor keys by connecting a key module gt Page 17 Mirea Ch Level 1 Depending on how they are programmed you can use the sensor keys as e Function keys gt Page 69 e Repdial keys gt Page 73 e Procedure keys gt Page 72 You can program all programmable sensor keys except Shift on two levels The Shift key must be configured for this gt Page 69 and extended key functionality must be active consult your administrator Only external phone numbers and internal phone numbers without LED display can be saved on the second level gt Page 73 Touch the key briefly to activate the programmed function or dial the stored number Press and hold the key to open a menu for programming it gt Page 72 A label for the function is displayed to the left of the key You can define the labelling according to your requirements gt Page 74 The status of a function is shown by the LED on the corresponding sensor key Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key m or The function is deactivated The line is free Flashing Indicates the function status The line is busy E The function is activated There is a call on the line In this manual flashing sensor keys
35. voice encryption gt Page 77 Press the key shown The LED lights up Confirm the option shown The speakerphone function is activated Adjust the call volume Keep pressing the key until the desired volume is set Ending the call Press the key shown The LED goes out Press the key shown Accepting a call via the headset Prerequisite A headset is connected D Make sure your headset port is set up properly gt Page 124 The phone rings The key flashes Press the key shown Adjust the call volume Basic functions D ow if nec orL x e if nec orL EN oa x 35 Switching to speakerphone mode Prerequisite You are conducting a call via the handset Hold down the key and replace the handset Then release the key and continue the call Adjust the call volume Keep pressing the key until the desired volume is set U S mode If the country setting is set to U S consult your administrator you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode Press the key shown Replace the handset Proceed with your call Adjust the call volume Keep pressing the key until the desired volume is set Switching to the handset Prerequisite You are conducting a call in speakerphone mode Lift the handset The key LED goes out Proceed with your call Open listening during a call You can let other people in the room join in
36. 0 From the caller list eee 51 From the internal phonebook 52 From the LDAP database esse 53 Internal external s eene 36 GL ss GERNE 36 138 Blgedico MM E 37 Using repdial keys rrrnrrnnrnnnnenanevnnrnnnrnnnnrnnnennnennnr 37 Using Speed dialing cccccececeeeceeeeaeeeeeeeseeeaees 55 Dialing aid SOS see 58 Dialing external calls seeeeeeeseesseses 36 Dialing internal calls seesseesseeessssee 36 Dialing the CO n 36 DIADA EE NE ER 23 Direct Inward System Access esesse 93 Direct station select ssssssess 70 106 Directory Bs 100 Local phonebook New contact 97 Directory LDAP Jdaeusecessistesusbccnte Svvxs ende reete eee o3 P 93 Discreet calling xssscsguiscdieivndoseiwns Cuitpedi ka sus Squl ue oeR pec EA of Display angle 22 1 desert tbe stb a Pert eese euet 120 Display contrast rrrnrrnnnnnnnenanernnnnnnnnnanennnrnnnennennn 120 Display icons Connection status rrrarernerrnarrrnnrrnnnvnnnnnanennsenner 28 Messages M 25 SA T eee eee eae eee ee 25 Display views for HiPath 4000 environment 128 Distributing calls
37. 0 Leave an advisory message code 69 69 gt Page 87 Group call code 85 85 gt Page 110 Reset services and functions code 0 gt Page 91 Control relays code 90 90 gt Page 96 Night answer code 44 444 gt Page 68 Timed reminders code 46 446 gt Page 84 Open the Program Service menu gt Page 31 Select and confirm the option shown Enter the internal station number of the phone for which you wish to activate the function Enter code for example 97 for Do not disturb on For any additional input follow the instructions on your display More functions services a 93 Using system functions from outside DISA Direct Inward System Access If configured consult your administrator you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions Reset services and functions code 40 gt Page 91 Call forwarding code 1 41 gt Page 40 Lock and unlock phone code 66 66 gt Page 82 Save your PIN code code 93 gt Page 83 Send a message code 68 268 gt Page 85 Leave an advisory message code 69 469 gt Page 87 Ringing group code 81 481 gt Page 110 Group call code 85 485 gt Page 110 Caller ID suppression code 86 486 gt Page 79 Camp on tone code 87 487 gt Page 60 Open door code 61 gt Page 48 Release door opener code 89 48
38. 0 05 115 Leaving hunt group group call l l rhe 115 Setting up follow me call forwarding avava arva ee ee eee 116 Using night service s uou auta enn ske ke H OEE ES Goes se OR oe ECOLE Aa IRR Cue add 117 Ringing group EE EE ote f God EE EN 118 Controlling relays only for HiPath 3000 llllllslel nen 119 Opening 010 EEE 119 Individual phone configuration 120 Adjusting display properties aavrva ravner ee eee eens 120 Adjusting the display to a comfortable reading angle LL 120 Setting CONUASE EEE 120 Adjusting the brightness aawavr arva rn ee eee arne 120 Adjusting displays on the Open Stage Key Module 0 0 ee ee 121 M n DM 121 Setting the ring tone mode vavana uran ee eee 121 Adjusting audio settings llli rs 122 Adjusting the receiving volume during a call llle 122 Adjusting the ring volume llle RII I rn 122 Adjusting the ringer pitch llli 122 Adjusting the attention ring volume aaa 122 Adjusting the speakerphone to the room acoustics llle 123 Activating deactivating the ring tone auaunava navna eee 123 Setting local ring tones arauar varar eee 123 Setting headset portuse ll nr ee ee ee rakne 124 En bloc dialing local uu edic Eon ne ok x ck Y cien 8 ag
39. 38 Calling a second party consultation aoaaa aaa aea 39 Switching to the held party alternating llle 39 TransTerrimug a call 3 amaret nee whee Rr imis abor aoe e ende ER ur Ip Rx Rar Roa d 39 Forwarding Calls 4 46 5 e nmm xenon Reb x E nehm m m x CR dew ee ee on p RE Rx E ee Oh ew bike er 40 Using variable call forwarding aanavar arv n eee s 40 Using call forwarding no reply CFNR 2 0 0 0 ccc rre 41 Call forwarding in the event of telephone failure CFSS 0 0 0 000 42 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 0 0 00 eee 43 USING CallbaCK 2 2062544 eeae esa ae ones Gang ESSET eoo hese ease JER 44 Saving a CallDSeK a2 x25 bund ndctuwe Hae d arn m EG Rede eee tame waReed eee x 44 Accepting a callback 1 0 ce ee eee eee 44 Viewing and deleting a saved callback 0 0 00 ccc ees 45 Enhanced phone functions lesen 46 ACCEDING CaS a6 5 25 3 8 9 6nd dure OE Sade Rete aaa need dur qa EN NE 46 Accepting calls via the headset 0 0 0 eee ee 46 Accepting a specific call for your colleague llle 46 Using the speakerphone avavavar nr n vr ee ns 47 Answering calls from the entrance telephone and opening the door 48 Accepting a call from an answering machine 0 00 a aea ee eee 49 ME LG 1 CAS AMM L m
40. 9 gt Page 49 Control relays code 90 490 gt Page 96 Do not disturb code 97 497 gt Page 78 Ringer cutoff code 98 498 gt Page 78 Dial using speed dial code gt Page 55 Associated service code 83 gt Page 92 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to the system Establish a connection to the system Enter the station number consult your administrator Wait for the continuous tone if necessary switch phone to tone dialing and enter the internal number assigned to you and the corresponding PIN code Enter the code only required if programmed in the system Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones Dial the external number gt You can only perform one function establish one outgoing connection at a time The connection is cleared as soon as the function is successfully activated In the case of an external call the connection is cleared as soon as one of the call partners hangs up 94 v Keypad dialing gt Tel data service or Or More functions services Using functions in ISDN via code dialing Keypad dialing If authorized consult your administrator you can access ISDN functions in some regions using codes Open the Program Service menu Page 31 C
41. DS D we ee m kane 125 Viewing network information llle rns 126 Language for system functions n a anana aaea 126 10 Contents Testing the phone 0 0 cee ee 127 Testing the phone s functionality llli 127 Checking the key assignment n n anana anaa 127 Differing display views in a HiPath 4000 environment 128 Web interface 2ananu ravn es 129 General METPTTTP PPLUPIPPTPPUIPM 129 Launching the web interface llli ren 129 Aaministiretor PAGES x 334 2 x9 eaa RR ed rl E nica po RP Added da EURO Ubi 129 GTA C T 130 WSCPrIMGNU D 130 Fixing problemS caus ee ee ee ee CE POR 33 132 Responding to error messages on the display aaauava ravn ravnene ann 132 Contact partner in case of problems 1 2 0 0 0 cc ee ers 133 TMOUDICSHOOUNG EEE EEE EE EN NE 134 Care and cleaning instructions llle 134 Ea EEE ee OE Ee OR Ie ee oe He eee 134 Local user menu 2 0 ce es 135 Opening the user menu on the phone 2 0 ee eee eee 135 User menu display aa aaa rn 135 WGN EEE E 2239390933135 2 295 3 ss 137 General information 11 General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The required features must therefore be individually defined in the
42. FWD on 1 immediate 2 on no answer i 5S 3 on busy Save Trunk FWD off 43 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S If this function has been configured consult your administrator you can forward calls to your assigned multiple subscriber number MSN DID number directly within the carrier network For example you can forward your phone line to your home phone after business hours Open the Service Menu Page 31 Confirm the option shown oelect and confirm the option shown Confirm the option shown oelect and confirm the option shown oelect and confirm the option shown Enter your DID number Enter the destination number without the external code Confirm the option shown Deactivating call forwarding oelect and confirm the option shown Confirm the displayed call forwarding type Enter your DID number 44 Callback Basic functions Using callback You can request a callback if the internal station called is busy or if nobody answers This also applies for external calls via ISDN exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback When the other party is no longer busy When the user who did not answer has conducted another call D When configured consult your administrator all callback requests are automatically deleted overnight Sav
43. K 3 US or e in a LAN with PoE Power over Ethernet which complies with the IEEE 802 3af standard Never open the telephone or a key module Should you encounter any problems consult your administrator Use only original accessories The use of other accessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking invalid Trademarks C I The device conforms to the EU Directive 1999 5 EC as attested by the CE marking All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002 96 EC Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment Important information Location of t
44. NM Bl
45. OpenStage Press the Mobile Login key If a key is not configured Enter the code for Mobile Login Log on see gt Page 141 You see the prompt New number Enter the mobile phone number You are prompted to enter the Code for nnn e g 834 Enter the password and confirm Press the key shown Confirm the option shown The logon procedure begins Your mobile phone number will appear on the last line to the left of the display when you are correctly logged on preceded by the mobility icon gt Page 25 You can no longer see the original user settings for the guest telephone but you can now use your mobile connection Entries are only temporarily saved in the call lists and personal phonebook in other words they are no longer there the next time you log on 90 Or More functions services Moving the connection to the next telephone If you want to move your connection from the first guest telephone to a second guest telephone log on to the second guest telephone in the usual fashion see gt Page 89 The message Log off successful is output on the first guest telephone The second guest telephone is now blocked You can now use the second guest telephone in the same way as the first one Logging off from the guest telephone Press the Mobile Login key If a key is not configured Enter the code for Mobile Login Log off see gt Page 141 The logoff procedure begins The gues
46. Path 4000 environment gt Seite 128 Displaying and assigning call charges Displaying call charges for another telephone not for U S If configured consult your administrator you can also display and print information on chargeable calls for other phones such as a pay phone Prerequisite You have programmed the function Show call charges on a key gt Page 69 The LED lights up to indicate that you have conducted a chargeable call since the last time you viewed the charges Press the Call Charges key Chargeable calls are displayed Next Press to display further chargeable calls Print oelect and confirm the option shown Delete oelect and confirm the option shown Add l information Select and confirm the option shown Exit oelect and confirm the option shown Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your administrator has defined account codes for you Y Open the Program Service menu Page 31 Calls gt oelect and confirm the option shown Account code Select and confirm the option shown Enter the account code SE H Press this key D gt fa Confirm the option shown C lt D Required depending on the configuration consult your administrator Enter the external phone number D You can also enter the account code during an external call 1 Differing display vie
47. SC4NCE s audes do acu EUER denne ewes ot Poulan ne E ary E TE 102 Making calls in the team executive secretary configuration 103 LUNESTAD NANA sage 103 Line UNZ4U0N m P 103 LNG SPE LEE 103 Ene tank REVS PR EE Bd bar eu AP 103 Accepting calls with the trunk keys anavavn vnr nn eee es 104 Dialing wit FUNK KEYS uu suce saaa 7 de e AXE eR Re e Cedo er x Ue SG eee web cs 104 Placing a call on hold on a trunk key and retrieving the held call 105 Making calls on multiple lines alternately llle 105 MULAP conference release llle 105 Contents 9 Direct station selection Keys nananana aaa 106 Using DSS keys to answer calls aauvavavr vr eee ee eee 106 Calling a team member directly nna anaana aaa 106 Transferring a call in progress ana nannaa ees 106 Picking up a call for another team member 0 000 cee n 107 Forwarding calls on trunks lille 107 Transferring calls directly to the executive phone 2 0 ee ee 109 Using team functions 0 0 0 0 ce ark 110 Activating deactivating a group Call a na naaa aaa aaa ee eens 110 Picking up a call for another member of your team 2 ee 112 Ringing QNOUD s ssaa ier oGewne a cadews ede acted dade bere oeenkus EE 112 Uniform Call Distribution UCD nananana aaaea eee RH 113 Special functions in the LAN
48. Service menu Page 31 oelect and confirm the option shown Enter the internal station number Call for Enter the number you wish to dial 1 Differing display views in a HiPath 4000 environment gt Seite 128 Enhanced phone functions v Call waiting Y Quit and return v Se 23189 Coco Yy 59 During a call Using call waiting second call Callers can still reach you while you are conducting another call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can also block the second call or the signal tone gt Page 60 Prerequisite You are conducting a phone call and hear a tone approx every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Pay attention to the notes on voice encryption gt Page 77 Answer the second call Lift the handset Placing the first call on hold and answering the second call Select and confirm the option shown Pay attention to the notes on voice encryption gt Page 77 You are connected to the second caller The first party is placed on hold Ending the second call and resuming the first one Confirm the option shown Replace the handset Recall the first party Lift the handset You are reconnected with the first party 60 gt
49. UNIF S your enterprise HE OpenStage 40 OpenStage 40 G OpenStage Key Module 40 HiPath 3000 OpenScape Business OpenScape Office Operating Instructions A31003 52000 U107 14 7619 U N F Y your enterprise Unser Qualit ts und Umweltmanagementsystem ist entsprechend den Vorgaben der ISO9001 und 18014001 implementiert und durch ein externes Zertifizierungsunternehmen zertifiziert Copyright O Unify GmbH amp Co KG lt 03 2014 gt Hofmannstr 51 81379 M nchen Deutschland Alle Rechte vorbehalten Sachnummer A31003 S2000 U107 14 7619 Die Informationen in diesem Dokument enthalten lediglich allgemeine Beschreibungen bzw Leistungsmerkmale die je nach Anwendungsfall nicht immer in der beschriebenen Form zutreffen oder sich durch Weiterentwicklung der Produkte ndern k nnen Eine Verpflichtung die jeweiligen Merkmale zu gew hrleisten besteht nur sofern diese ausdr cklich vertraglich zugesichert wurden Lieferm glichkeiten und technische nderungen vorbehalten Unify OpenScape OpenStage und HiPath sind eingetragene Warenzeichen der Unify GmbH amp Co KG Alle anderen Marken Produkt und Servicenamen sind Warenzeichen oder eingetragene Warenzeichen ihrer jeweiligen Inhaber unify com Important information Important information A A A For safety reasons the telephone should only be supplied with power e using the original power supply unit Part number L30250 F600 C14x x 1 EU 2 U
50. Va 52 Overview of functions and codes alphabetical 143 Interact Via the Functions ively Service Menu With display gt Page 31 Press alv Icy J Code Mobile Login log off DEBER 9419 Mobile Login log on 9419 Night answer on Night answer off Parking a call Retrieve call Page Answer page not for U S Account code Consultation Return to held call Quit and return Transfer Pick up call Callback View callbacks delete Suppress call ID Restore caller ID Temporary MSN not for U S Ring Transfer On Ring Transfer Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On only for HiPath 3000 Control Relay Off only for HiPath 3000 Trunk flash Select language Lock phone Unlock phone Change PIN Directory 1 internal 2 LDAP Telephone data service hs et d 7 I 144 Functions display Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transferring Pickup directed Pickup group Picking up a call Forwarding on 1 all calls 2 external calls only 3 internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Redial Retrieve line Lock all phones Overview of functions and codes alphabetical Interact Via the ively Service Menu With gt Page 31 Press Code 46 46 Lajv Lally Y Y S 89 Rb j CO co O uud i TI
51. You can edit contacts more conveniently via the web interface Seite 134 Open the menu Page 31 oelect and confirm to open the local phonebook oelect and confirm the relevant entry oelect and confirm the option shown Select and confirm for example the Last name field Change and confirm oelect and confirm the option shown 98 Personal Niels Bohr Delete Delete Cancel Personal 4 4 4 0 Delete all Delete all entries Cancel 4 4 0 gt Phonebooks Deleting a contact You can delete contacts more conveniently via the web interface gt Seite 134 Open the menu gt Page 31 Select and confirm to open the local phonebook select and confirm the relevant entry Select and confirm the option shown Confirm the option shown Select and confirm to cancel the process Deleting all contacts You can delete contacts more conveniently via the web interface gt Seite 134 Open the menu gt Page 31 Select and confirm to open the local phonebook Select and confirm the option shown Confirm the option shown select and confirm to cancel the process Phonebooks Personal Merkel Angela Kirsch Erika Kramer Elisabeth gt lt gt lt gt lt gt 99 searching for a contact Open the menu gt Page 31 select and confirm to open the local phonebook The last entry used is displayed Enter
52. aaea ras 78 Activating deactivating Do not disturb 20 20 0 0 ee ees 78 Caller ID suppression s 23 23 6 suc bad s wo e ee Ss SO Ro vene Rud RUE ate Dear deu odd nede 79 Monitoring SFO 2 qi ooo ca ye th See oe oh a eo ee hoe Teke 80 Trace call identifying anonymous callers not for U S 0 0 0 eee 80 Changing the user password 0 ec eee eens 81 Locking the telephone to prevent unauthorized US 1 vnr 82 Locking another telephone to prevent unauthorized use 0 00 ee ees 83 saving your PIN code 1 0 ee eee ee rar 83 Contents More functions ServiceS 0 0 0 0 ee rv ran 84 Appointment reminder function 2 0 0 0 ee eee ene 84 Saving appointments a a aaa 0 0 eee eee ees 84 Using timed reminders 0 0 0 ccc ee has 85 Sending a message 1 ee hh hh teas 85 Creating and sending a message 1 aaa eee eee 85 Viewing and editing incoming MESSAGES naana aaaea eee 86 Leaving an advisory MESSAGE 1 eee eee 87 Deleting advisory messages anaua ana aaa a 87 Displaying the number of waiting calls overload display 0 000 eee eee eee 88 Using another telephone like your own fora call anaa anaa eee 88 Using a mobile phone number at a random phone 0 00 eee ee ee eee 89 Logging on to the guest telephone 0 0 0 eee 89 Moving the connection to the next telephone 00 0 ee 90 Logging o
53. alls to this destination Destinations Fax 870 DID 871 Fax DID 072 If you are a call forwarding destination the call forwarding key will flash gt Page 20 D opecial features must be taken into consideration if your telephone operates with system networking via LAN Page 116 Press the key shown Open the idle menu Page 26 oelect and confirm the option shown Confirm the option shown oelect and confirm the option shown oelect and confirm the option shown Enter the destination number Confirm the option shown The call forwarding symbol as well as the phone number and possibly also the forwarding destination name are displayed Deactivating call forwarding Press the key shown Open the idle menu Page 26 oelect and confirm the option shown Basic functions 41 Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by the administrator or that are received while another call is ongoing can be automatically forwarded to a specified telephone gt Open the Program Service menu gt Page 31 Destinations gt Confirm the option shown CFNR on Select and confirm the option shown If a phone number is already entered Change Confirm the option shown D Il O Enter the destination number Enter the internal station number for internal destinations e Enter the external code and the external station number fo
54. andarn nese omestnmatenncmsdeacedas 80 Transferring call cccccsecccesseeeeeeeeeeeeeeeeaeees 39 106 After announcement arnnannnannnnnrnnnnnnnnnnannnnnennnennn 66 Troubleshooting eeeeueeusss 126 134 Trunk SHEER 66 Trunk seizure automatic seeeseeeene 36 U Unanswered calls eese 30 Uniform Call Distribution 113 User interface rrrarnanenannnnrnanenannnernanrnnsnnnenannnnsnneen 14 User password rrnnrnnnnnnnnnnnarnannnnnnnnnnnnannannannnannnnn 81 User support cic cecensatscinwenisedysicdemodeeeceanidendncdenisatatieceense 11 Using Ethernet switches esesssss 16 Using network ports more efficiently 16 V Variable call forwarding usessss 40 Voice encryption eeeeeeneeeeen 12 fT W Wating CANS EE 88 WBM UR L pareser 126 WED R Nb A TNT 129 135 Wrap up time escrito au sterne aed caeci 114 Overview of functions and codes alphabetical 141 Overview of functions and codes alphabetical The following table lists all available functions as shown on the display If configured consult your administrator functions can be activated interactively select and confirm or via the Service Menu select and confirm or enter a code Interact V
55. ary line on that telephone Line utilization Private line A line that is used by a single telephone This line cannot be used as a secondary line by another telephone Shared line A line that is configured on multiple telephones The line status is displayed for all telephones that share this line if configured If for example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other telephones that share this line Direct call line A line with a direct connection to another telephone You can see the status of the line from the LED display Line seizure Line seizure must be configured consult your administrator If automatic line seizure is configured a trunk is automatically assigned when you lift the handset or press the speaker key Line trunk keys 104 NA if nec pu gt Or if nec MEM 9 Y uw Making calls in the team executive secretary configuration The programmable sensor keys on multi line phones function as line or trunk keys Every key programmed as a Trunk key key label Transfer Trk corresponds to one trunk with the result that you can configure up to six trunks in OpenStage 40 40 G As a team member you can independently program the following functions on sensor keys Page 69 Direct station select Join leave group not available on executive phone in an executive secretary team e Ring transfer On Off o
56. call Speed dial Clear Lock all phones Send message Directory 1 internal 2 LDAP Call waiting Toggle Connect Conference Speaker call Retrieve line Reserve trunk Release trunk Temporary phone Override Park a call Pickup directed Pickup group Account code Show call charges Page Answer page Timed reminder Open door DTMF dialing Recall key Room monitor Hold key Consult internal Consultation Associated dial Associated serv Tel data service Mobile login Discreet call 72 Assign telephony function o v Il Prog feature key Change key More features gt Procedure key gt E fave uer ua ca fiac Bed HF oh Sin Save c D o Previous Exit Oo Another key Programming sensor keys Programming a procedure key Numbers and functions that require further input i e which contain several operating steps can be saved on a key on your telephone The relevant administrator must have granted the appropriate authorization For example the function Associated dialing Page 58 together with the required input phone number of the phone for which the call is to be made phone number to be dialed can be saved on a sensor key Numbers that require further input can also be saved Hold down the key shown Confirm the option shown Open the Program Service menu Page 31 oelect and confirm the option shown Press the key shown Confirm the option shown
57. ch one OpenStage Key Module 15 to your OpenStage 40 You cannot combine the OpenStage Key Module 15 with the OpenStage Key Module 40 Getting to know the OpenStage 19 BLF Your OpenStage 40 40 G can be configured as an attendant console in conjunction with an BLF consult your administrator The BLF is a key module attached to the side of the phone that provides 90 illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs gt Page 22 You can only attach 1 BLF to your OpenStage 40 40 G Key labeling Your BLF is delivered with label strips Write functions or names in the white fields on the relevant label strips Alternatively you can use the Key Labeling Tool to conveniently create new label strips You can find this including instructions at http wiki unify com wiki Key Labelling Tool Lay the labeled strips on the relevant key fields and place the transparent cover over them rough side up 20 Getting to know the OpenStage Keys Function keys Function when key is pressed End disconnect call gt Page 38 Saved number redial last number dialed gt Page 37 Button for call forwarding with red key LED gt Page 40 Open mailbox with red key LED gt Page 29 Open Service Menu with red LED key gt Page 31 1 If the key LED on your phone is flashing your station has been set up as a forwarding destination Audio key
58. cretary configuration Direct station selection keys Each team member has a direct station selection key for every other team member This means that each team member can be reached directly by other team members at the touch of a button Understanding LED messages from DSS keys LED on the DSS key is off the team member is not conducting a phone call LED on the DSS key is lighting the team member is conducting a phone call or has activated do not disturb LED on the DSS key is flashing quickly a call has arrived for you and needs to be answered LED on the DSS keys is flashing slowly a caller is trying to reach another member of your team who has not yet answered Using DSS keys to answer calls Prerequisite Your telephone rings or the DSS key flashes Press the flashing DSS key This is not necessary if you are called directly DSS key flashes quickly Lift the handset On hook dialing Speakerphone mode Calling a team member directly Press the DSS key If the team member you wish to reach is conducting another call the DSS key on your telephone lights You can still make the call in this case If the party answers Lift the handset On hook dialing Speakerphone mode Transferring a call in progress Press the DSS key and announce the call if necessary Replace the handset Press the key shown Making calls in the team executive secretary configuration 107 gt Destinations
59. cting another call overload the LED on the key lights up LED off There are no waiting calls LED is flashing slowly The set limit has been reached LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call Open the Program Service menu Page 31 oelect and confirm the option shown Select and confirm the option shown Enter the number of the other user Enter the other user s code Page 83 If the other user has not set a PIN he or she is prompted to do so on his or her phone Dial the external number This state is canceled as soon as the call is ended 1 Differing display views in a HiPath 4000 environment gt Seite 128 More functions services if nec d Or Entry complete 89 Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your administrator at a system based OpenStage phone of your choice The original guest telephone setting is deactivated The mobile phone number remains available until you log off from the guest telephone Logging on to the guest telephone Log on to the guest telephone with a mobile phone number Prerequisite You received a mobile phone number and where applicable a password consult your administrator The Mobile Login key is configured on your
60. dle mode press the key on the 5 way navigator gt Page 21 to display the idle menu You can call up various functions here The idle menu includes selected functions from the Service Menu gt Page 31 The idle menu may contain the following entries Caller list Forwarding on Lock phone DND on Advisory msg on Ringer cutoff on Send message View sent message View callbacks Phonebook system phonebook HF answerback on Suppress call ID Waiting tone off DISA internal 1 Must be activated by the administrator 2 Only appears when there are messages that the recipient has not yet viewed 3 Only appears if callback requests are saved Getting to know the OpenStage 27 Telephony dialogs Connection dependent conditions and situations for example when your telephone rings when dialing a number or during a call are depicted graphically on the display Situation dependent functions that automatically appear on the display can be selected and activated with the 5 way navigator gt Page 21 11 The scope and type of functions offered automatically to you may vary When an arrow appears to the right of a selected entry another menu level is available which you can select with the 9 or o keys Page 21 Appearance during dialing Example You have lifted the handset or pressed the speaker key Status E Stored numbers Appearance during en bloc dialing Example You are entering a number Di
61. e Do not disturb function gt Page 78 You cannot dial an external number Check whether your telephone is locked The following message appears on the screen Not authorized If the phone is locked enter your PIN to unlock it Page 82 To correct any other problems First consult your administrator If the problem still cannot be resolved the administrator has to contact Customer Service Care and cleaning instructions Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may damage the device Clean the phone with a soft and slightly damp cloth Do not use substances such as alcohol chemicals household cleaners or solvents as these substances can lead to surface damage or cause the coating to peel Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 gt Page 18 with the functions or numbers assigned to them Labeling By hand Labeling strips are supplied with your OpenStage Key Module 15 Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 With a computer via the Internet You can find the online labeling tool together with the user interface at http wiki unify com index php Key Labelling Tool Select the appropriate key labeling tool in your language You can use the tool online via the browser or you can download it for local use Local user menu 135
62. e an external call your telephone rings twice in rapid succession every four seconds dual tone sequence When you receive a call from the entrance telephone your telephone rings three times in rapid succession every four seconds triple tone sequence If a call is waiting you hear a short tone beep every six seconds D Your administrator can adjust the ring cadence for external and internal calls for you In other words different ring cadences can be set for different internal callers If information on the calling party name phone number is transmitted it will appear on the graphic display Any settings you are currently making on the phone will be interrupted by an incoming call Accepting a call via the handset The phone rings The caller appears on the screen Pay attention to the notes on voice encryption gt Page 77 Lift the handset Adjust the call volume Keep pressing the key until the desired volume is set 34 x Or Answer if nec orL if nec orL Basic functions Accepting a call via the loudspeaker speakerphone mode Notes on using speakerphone mode Tell the other party that you are using speakerphone mode The speakerphone works best at a low receiving volume The ideal distance between the user and the telephone in speakerphone mode is about 50 cm approx 20 inches The phone rings The caller appears on the screen Pay attention to the notes on
63. e encryption gt Page 77 Initiating a three party conference Conference oelect and confirm the option shown IH If voice encryption is not activated or not available on a conference party s phone the entire conference is not secure It may be indicated that the call is not secure gt Page 77 Leaving a conference Leave conference Select and confirm for more information on conferences see Page 63 Transferring a call If the person you are speaking to wants to speak to another colleague of yours you can transfer the call to that colleague Consultation Confirm the option shown Enter the number of the party to whom you want to transfer the call Announce the call if necessary 1 lt Replace the handset O Transfer Select and confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 40 L Forwarding on 1 all calls 2 external calls only 3 internal calls only iM Save gt 100168 L Forwarding off i i Basic functions Forwarding calls Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system D When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active consult your administrator you can also forward c
64. e is configured consult your administrator a connection is not attempted immediately when a station number is entered This means that you can correct the number if necessary The station number is only dialed at your specific request Internal calls Enter the phone number External calls Enter the external code and the phone number Dialing entered displayed numbers Lift the handset Confirm the option shown Correcting numbers entered D A station number can only be corrected as it is being entered Station numbers stored for number redial for example cannot be corrected oelect and confirm the option shown The last digit entered in each case is deleted Enter the required digit s Canceling en bloc sending oelect and confirm the option shown Press the key shown The LED goes out 1 Pay attention to the notes on voice encryption gt Page 77 Enhanced phone functions Caller list il 3x Dalai Lama gt 2 Previous Oo gt x Next Call Delete 51 Using the caller list Detailed information as well as a sample display entry are provided on gt Page 30 Retrieving the caller list Prerequisite Your administrator has set up a caller list for your telephone Open the idle menu gt Page 26 Confirm the option shown The most recent entry is displayed on the screen Continue pressing to view other calls Ending retrieval Select and confi
65. e it with the key before entering new characters Enter the required characters using the dialpad Choose the functions using the and keys Confirm with Example Changing the key label gt Page 74 Characters entered Save entry Delete Character Delete character 1 Alternatively press the key Getting to know the OpenStage 25 Display Your OpenStage 40 40 G comes with a tilt and swivel black and white LCD display Adjust the tilt and contrast to suit your needs gt Page 120ff Idle mode If there are no calls taking place or settings being made your OpenStage 40 40 G is in idle mode Status bar Sensor key labels gt Page 74 Alerts messages call forwarding active Open the idle menu gt Page 26 Own phone number The left area contains the status bar on the first line and is followed by a five line field for additional displays A logo is displayed in the middle it can be set up by your administrator Icons that appear under the logo inform you about callback requests voice messages and activated call forwarding The right area shows the labels of programmable sensor keys Explanation of the icons _ Thering one s deacvaled gt Page OOOO The Do not itu funcionisacivated gt Page 78 You received new voicemail gt Page 29 Call forwarding is active gt Page 40 A mobility user is logged on to the phone gt Page 89 Getting to know the OpenStage Idle menu When in i
66. e new password at least six characters and confirm your entry Confirm New user password oelect and confirm the option shown Enter and confirm the new password once more Options Save amp exit Select and confirm the option shown Privacy security Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from accessing certain functions on your phone during your absence for example you can prevent external phone numbers being dialed or your mailbox being accessed Consult your administrator to determine which functions are locked You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display gt Page 25 Locking the phone Hold down the key shown Open the idle menu Page 26 Lock phone Select and confirm the option shown Enter code telephone lock gt Page 83 The lock icon appears on the status bar gt Page 25 D When the phone is locked a special dial tone sounds when the handset is lifted Internally users can make calls as normal Your phone can also be locked or unlocked by an authorized party gt Page 83 Unlocking the phone Hold down the key shown Open the idle menu gt Page 26 Unlock phone Select and confirm the option shown Enter code telephone lock gt Page 83 Privacy security gt Lock all phones lock phone unlock phone 2 PIN and Aut
67. e option shown Press the key shown Confirm the option shown Select and confirm the option shown Confirm the option shown Confirm the option shown Enter the phone number If you make a mistake Press this key This deletes all entered digits Confirm the option shown oelect and confirm the option shown Select and confirm to assign the label gt Page 74 Ilt You dial the saved number by pressing the key Page 37 You can also save a number during a call 74 Assign telephony function o Y Prog feature key Next level Key label Change D Default label Save Previous Exit 5 Clear key Programming sensor keys Changing the label The label set when a repdial key was programmed can also be subsequently changed II You cannot change the labels on function keys Changing the label Hold down the key shown Confirm the option shown Open the Program Service menu Page 31 oelect and confirm the option shown Press the required key oelect and confirm the option shown oelect and confirm the option shown Confirm the option shown Enter text via the dialpad max 12 characters gt Page 24 oelect and confirm to reset to the default label Confirm to apply the changes Select and confirm to reject the changes made Confirm the option shown HE Adapt the contrast of the key label to your surroundings gt Page 120 Deleti
68. e subscriber The connection is set up Calling a subscriber from the internal system phonebook The internal system phonebook contains all station numbers and system speed dial numbers assigned to a name Consult your administrator to find out if one was configured for your system Prerequisite Names have been assigned to the station numbers stored in the system Lift the handset Press the key shown The LED lights up Open the idle menu gt Page 26 Confirm the option shown If several phonebooks have been configured Confirm the option shown The first entry is displayed on the screen Press the relevant key to select the next previous entry Select and confirm the option shown to see the next eight entries in the list Select and confirm the option shown to see the previous eight entries in the list Enter the name you want to find or just the first few letters using the dialpad gt Page 23 The entry you wish to dial appears on the screen Press the key shown to dial the number immediately Enhanced phone functions Or o Directory Jo Y if nec 2 LDAP if nec if nec Delete Character Search 53 Press the key shown Select and confirm the option shown Pay attention to the notes on voice encryption gt Page 77 Using the LDAP directory from the system phonebook If configured consult your administrator you can search for directory data in the LDAP database and dial the n
69. e that does not support voice encryption the call is not encrypted and is thus not secure Your administrator can define in your communication system whether you are notified of unencrypted calls and how gt Page 77 Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum distance is approx 50 cm Proceed as follows to optimize display legibility Turn the phone and tilt the display so that you have a frontal view of the display while eliminating light reflexes General information 13 Multi line telephone executive secretary functions Your OpenStage 40 40 G is a multi line telephone This means that multiple lines can be configured by your administrator which is not the case with single line phones Each line is assigned an individual phone number that you can use to make and receive calls The programmable sensor keys on multi line phones function as trunk keys Page 103 When using a multi line phone to make and receive calls certain particularities must be taken into account Page 104 ff The executive secretary configuration is a special case This is a multi line telephone with special features e g Ring transfer and Pick up call configured especially for executive secretary use Page 103ff Group functions For even more efficient telephone functionality your administrator can configure various team funct
70. ess or OpenScape ffice MX LX where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the relay Confirm your entry oelect and confirm the option shown Dial the entrance telephone number 12 Individual phone configuration Individual phone configuration Adjusting display properties Adjusting the display to a comfortable reading angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Setting contrast The display has eight contrast levels that you can set according to your light conditions orL Press one of the keys shown in idle mode gt Page 25 Display contrast Select and confirm the option shown orL Keep pressing the key until the desired contrast is set Q Save Adjusting the brightness You can adjust the brightness freely from the user menu You can also configure the following setting via the web interface gt Seite 134 E Open the menu Page 31 User Select and confirm the option shown if nec ES Enter and confirm the user password Phone Select and confirm the option shown Display 4 Confirm the option shown Display brightness 4 Confirm the option shown DC Q Set and confirm the brightness Options Save amp exit Select and confirm the option shown 4 Individual phone configuration 121 EES ropes Key label contrast L
71. et switch gt Page 16 Interface for key modules Wall mounting 15 16 Getting to know the OpenStage Using network ports more efficiently The OpenStage 40 has a built in 10 100 Mbps Ethernet switch The OpenStage 40 G has a 1000 Mbps Ethernet switch This means that you can connect a PC to the LAN directly via the phone The option for connecting the telephone and PC must first be activated on the telephone by your administrator Network switch OpenStage 40 40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly Getting to know the OpenStage 17 Key module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides an additional 12 illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs gt Page 22 ETR l ie You can attach up to two OpenStage Key Module 40 modules to your OpenStage 40 40 G 18 Getting to know the OpenStage OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated keys that can only be programmed for phone numbers Like keys on the phone these keys can be programmed with phone numbers and used according to your needs for labelling see gt Page 134 HI T Di You can only atta
72. ey lights up The connection is set up aS soon as your input is complete 118 Make sure your headset port is set up properly gt Page 124 Pay attention to the notes on voice encryption gt Page 77 Dialing with repdial keys Prerequisite You have saved a number on a repdial key gt Page 73 Press the key with the saved number If the number is saved at the second level press the Shift key first Lift the handset Press the key shown Pay attention to the notes on voice encryption gt Page 77 D You can also press the repdial key during a call and automatically initiate a callback Page 39 Redialing a number The last ten external phone numbers dialed are stored automatically D If this feature is configured consult your administrator account codes entered are also saved Page 76 You can redial them simply by pressing a key Displaying and dialing saved station numbers Press the key shown Keep selecting and confirming the option shown until the phone number you want appears oelect and confirm the option shown Pay attention to the notes on voice encryption gt Page 77 On a multi line phone the last number dialed on the primary line is always Ld saved 38 Or Reject call only the red highlighted Displays are variables Basic functions Ending a call Replace the handset Press the key shown Rejecting calls You can reject calls you do not wish to ta
73. ff from the guest telephone 0 0 0 cc eee 90 Fax details and message on answering machine a an aoaaa ea ee eee 91 Resetting services and functions system wide cancelation for a telephone 91 Activating functions for another telephone naana aaaea eee ees 92 Using system functions from outside DISA Direct Inward System Access 0 0 0 eee eens 93 Using functions in ISDN via code dialing keypad dialing eee eee 94 Controlling connected computers programs telephone data service 94 Communicating with PC applications over a CSTA interface 0 0 000 cee eee 95 Controlling relays only for HiPath 3000 lllsllllllll rn nese 96 Sensors HiPath 33x0 35x0 only ee ee ee eens 96 Paging persons not for U S 0 eee eee ee eens 96 FBORSDODNE usua 45465 4554406 e swe ee RSG R GROWS OES 97 Personal phonebook 2 1 ee eee nr eee 97 Creating a new contact vavavanr nn rv ee ee eee kran 97 Editing a COMMACl EEE wae eee 97 Deleting a contact naana cc eee eee eens 98 Deleting all contactS 0 0 ee ee eee eee eee 98 Searching Tor Contat oc 2c260b44d20 Eis eens XV REA ene ee hata tes ad RA cues e 99 Corporate directory a suo mansi mx vet wieddwi addi See Pu tee es eee desk ee eee eR c se ees 100 Searching for a contact 1 0 0 ee eee eee eens 100 Advanced phonebook editing 2 0 0 ce eee ees 101 QUICK
74. gits already entered Dial a phone Cancel entry 28 Getting to know the OpenStage Appearance during an ongoing call Example You are connected to a caller Icons indicating call status Call duration Current connection Consultation Options relevant to situation scroll bar shows that more options are available Icons for frequent call states The calis active 0000000oo Your call partner has placed the call on hold You are conducting a call over a secure connection d You are conducting a call over a non secure connection 18 gt Detailed descriptions of the various functions can be found in the sections Basic functions gt Page 33 and Enhanced phone functions gt Page 46 Getting to know the OpenStage 29 Mailbox Depending on the type and configuration of your communication platform consult the relevant administrator messages from services such as HiPath Xpressions are displayed in this application in addition to messages received Messages You can send short text messages to individual internal stations or groups In idle mode Page 25 the following signals alert you to the presence of new messages key LED lights up Display gt Page 25 Press the mailbox key LL Example Caller ID Message sent Possible functions IIE For a description of how to edit the entries gt Page 86 Voicemail If your telephone is connected to a voicemail sy
75. gt Forward Line ON I q cm LLL am 2 1 all calls o 2 external calls only o 3 internal calls only Save Picking up a call for another team member Press the flashing DSS key or trunk key Lift the handset On hook dialing Speakerphone mode Forwarding calls on trunks You can immediately forward internal and or external calls to your lines to different internal or external telephones destinations external destinations are also possible if the system is configured accordingly Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group Open the Program Service menu gt Page 31 select and confirm the option shown Select and confirm the option shown If available press the CFW MULAP key You have programmed a key with the incomplete CFW MULAP function excluding the call forwarding type and destination Page 69 Press the required line key Enter the required trunk number oelect and confirm the option shown oelect and confirm the option shown oelect and confirm the option shown Enter the destination number Confirm the option shown If available press the CFW MULAP key You have stored the call forwarding type and destination on the CFW MULAP key Page 69 108 gt Destinations gt Forward Line Off 1 Making calls in the team executive secretary configuration Deactivating ca
76. gt Page 26 Select and confirm the option shown Enter the DISA call number of the other HiPath 3000 OpenScape Business or OpenScape Office MX LX or Confirm your entry my Enter the DISA station number of your phone or Confirm your entry Confirm the option shown Select and confirm the option shown You belong to multiple groups associated with another HiPath 3000 OpenScape Business or OpenScape Office MX LX Enter group number for directed joining leaving 11 DISA internal uu e 69 or G or HH Forwarding on 1 all calls 2 external calls only Ai M 3 internal calls only Save Forwarding off Special functions in the LAN Setting up follow me call forwarding You can activate deactivate call forwarding gt Page 40 for your phone from other phones in the LAN Open the idle menu gt Page 26 Select and confirm the option shown DISA station number of your HiPath 3000 OpenScape Business or penScape Office MX LX Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu Page 26 oelect and confirm the option shown Confirm the option shown oelect and confirm the option shown oelect and confirm the option shown Enter the destination phone number Confirm the option shown Deactivating Open the idle menu Page 26 oelect and confirm the option shown opecial functions in the LAN
77. he option shown UCD gt Select and confirm the option shown Work on Confirm the option shown o Work off Select and confirm the option shown Turning the night service on and off for UCD Y Open the Program Service menu Page 31 Destinations gt Confirm the option shown UCD gt Select and confirm the option shown UCD night on Confirm the option shown o UCD night off Select and confirm the option shown Display the number of waiting calls v Open the Program Service menu Page 31 Destinations gt Confirm the option shown UCD gt Select and confirm the option shown Calls in queue Confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 opecial functions in the LAN 115 opecial functions in the LAN dont worry about the E for if your telephone is operating in an environment in which multiple HiPath 3000 matted text will be repaired later OpenScape Business and or OpenScape Office MX LX systems are on interconnected via a LAN Local Area Network such as a proprietary PC network you are conducting a call via the LAN PC network In this instance you must note certain particularities for some functions These are described in this section Leaving hunt group group call Prerequisite You are part of a hunt group group call gt Page 110 in another HiPath 3000 OpenScape Business or OpenScape Office MX LX Open the idle menu
78. he telephone The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms ooftware update pe During a software update the phone must not be disconnected from the power supply unit the LAN line or the phone line An update action is indicated by messages on the display and or by flashing LEDs Product support on the Internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com Contents Contents Important information 0 0 0 0 ee ee 3 IMGOGINGEKS 5 sa rae bos A Oke meee eee eee r E Ge 3 Location of the telephone 0 0 aaa nr eee eee eens 4 SORNWAG UPdAIG ieste midea EET 4 Product support on the Internet llli llle 4 Ge
79. horization gt Change PIN 83 Locking another telephone to prevent unauthorized use If configured consult your administrator you can lock and unlock other telephones to prevent unauthorized access If a phone user locks his or her phone and forgets the PIN code you can use this function to unlock the phone Open the Program Service menu gt Page 31 Select and confirm the option shown Enter the internal station number of the phone you wish to lock unlock Confirm the option shown Select and confirm the option shown Saving your PIN code Enter a PIN code to use the functions e for protecting your phone against unauthorized use gt Page 82 e for using another telephone like your own gt Page 88 You can save this code If you forget your code contact your administrator to have the default code ip restored The default code is 00000 Open the Program Service menu gt Page 31 Select and confirm the option shown Confirm the option shown Enter the current five digit code If you have not yet set a code use 00000 the first time Enter the new code Re enter the new code 1 Differing display views in a HiPath 4000 environment gt Seite 128 84 gt Timed reminder on if nec or da One time only Daily Save Ill gt gt Timed reminder off Delete Exit 3 More functions services More functions services Appointment reminder funct
80. ia LAN Page 117 Activating oelect and confirm the option shown Press the OK dialog key to confirm 7 standard night answer service o Enter the destination number temporary night answer service PE Save Confirm the option shown Deactivating Night answer off oelect and confirm the option shown The administrator can also configure an automatic night answer service The automatic night answer service activates at specific times for your telephone depending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above Assign telephony function o v I Prog feature key Change key More features gt Shift key Save incomplete D O Exit O Another key 69 Programming sensor keys You can program frequently used functions station numbers or procedures onto the sensor keys on your OpenStage 40 40 G or key module Configuring function keys See also gt Page 22 D A list of all available functions is displayed see the overview gt Page 70 Example Programming the Shift key Hold down the key shown Confirm the option shown Open the Program Service menu Page 31 oelect and confirm the option shown Press the key shown Confirm the option shown oelect and confirm the option shown Confirm the option shown oelect and confirm the option shown Some funct
81. ia the Functions ively Service Menu With display gt Page 31 Press alv ely Code Call waiting Waiting tone off Waiting tone on Call wait trm on Call wait trm off Headset Answer call Reject calls Release Caller list Save number DND on DND off Uniform Call Distribution Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg on Advisory msg off Associated services Associated dialing Override Room monitor Ho a BEEN En bloc dialing HI ddl u Dialing 142 Overview of functions and codes alphabetical Interact Via the Functions ively Service Menu With display gt Page 31 Press Data I O service Resetting services Speaker call HF answerback on HF answerback off alv Icy J Code rr ee E 80 A 96 z LE 96 SIS DISA DISA internal Discreet calling Shift Phone test Trace call Temporary phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Conference 7 3 v F3 Y Y Drop last conf party x491 Show call charges own phone V 65 Query call charges third party phone p Pp Use speed dialing Wi x7 Change speed dialing station 0L RB Toggle conneci v pp Start conference Adding a party End conference View conf parties Remove party NC NS S N A ES Mute on A x52 Mute off
82. ing a callback Prerequisite You have reached a busy line or no one answers Confirm the option shown Accepting a callback Prerequisite You have saved a callback Your telephone rings and the following message appears on the display Callback Lift the handset Press the key shown The LED lights up oelect and confirm the option shown You hear a ring tone Pay attention to the notes on voice encryption gt Page 77 Basic functions View callbacks Next callback Delete 3 D o 9 o Exit 45 Viewing and deleting a saved callback Press the programmed sensor key Callback Open the idle menu Page 26 Select and confirm the option shown Select and confirm to display additional entries Deleting a displayed entry Confirm the option shown Ending retrieval oelect and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out 1 Differing display views in a HiPath 4000 environment gt Seite 128 46 H s Enhanced phone functions Enhanced phone functions Accepting calls Accepting calls via the headset Prerequisite The headset is connected The LED flashes when a call is received Press the key shown The LED lights up Confirm the option shown D Make sure your headset port is set up properly gt Page 124 Pay attention to the notes on voice encryption gt Page 77 Ending the call Press the
83. ion You can configure your phone to call you to remind you about appointments gt Page 85 You must save the required call times You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment Saving appointments Open the Program Service menu gt Page 31 Select and confirm the option shown Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If the selected language is US English gt Page 127 you can enter the code 2 for am or 7 for pm default am Confirm the option shown oelect and confirm the option shown Confirm the option shown Deleting and checking a saved appointment Press the key shown oelect and confirm the option shown Confirm the option shown oelect and confirm the option shown More functions services Reminder at 1200 x Or m Send message T ee 0 Please call back O O Enter message text Send 85 Using timed reminders Prerequisite You have saved a reminder gt Page 84 The saved time arrives The phone rings The appointment time is displayed Press the key twice Lift the handset and replace it again If you do not answer the timed reminder it is repeated five times and then Ld deleted oending a message You can send short text messages to individual stations or groups of stations with system telephones Creati
84. ions e g with Call forwarding can be saved even if they are incomplete This means that when later initiating the function by pressing the button further inputs are required Confirm the option shown oelect and confirm the option shown The label appears automatically and cannot be changed for the Shift key It can be changed for all other functions The LED displays show the status of the function gt Page 22 and gt Page 70 70 Programming sensor keys FURE ul d EE x EU Overview of functions The functions are split into the following menus Destinations Control Relay PIN and Authorization Calls More Features D The available functions depend on your configuration If a function is missing consult your administrator Saved function LED messages Call forwarding Forwarding trunk Forward line Night answer Do not disturb Telephone lock Advisory message Ringer cutoff HF answerback on off Join leave group Caller ID suppression Call wait trm Waiting tone off Ring transfer Recording Door opener on off Control relay only for HiPath 3000 Ringing group on Shift key UCD Available on off Work on off Night answer on off MULAP Privacy Release oaved function is not activated oaved function is activated Callback You have no entry for callback You have an entry for callback Repdial key internal Direct station select Party not on a call Party is o
85. ions such as call pickup hunt groups and call distribution groups 14 Getting to know the OpenStage Getting to know the OpenStage The following sections describe the most frequently used controls and displays The user interface of your OpenStage 40 40 G 1 You can make and receive calls as normal using the handset The display permits intuitive operation of the phone Page 25 3 You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys Page 22 You can use function keys when conducting a call to access frequently used functions such as Disconnect Release or to open the Service Menu and mailbox Page 20 5 Audio keys are also available allowing you to optimally configure the audio features of your telephone Page 20 The 5 way navigator is a convenient navigation tool gt Page 21 The dialpad can be used to enter phone numbers and write text gt Page 23 Incoming calls are visually signaled via the call display Getting to know the OpenStage Ports on the underside of the phone Pow supply Local cable type E i Ea 1 Eo Busy lamp field key module E Bv p fi A i t DN Ne Properties of your OpenStage 40 40 G OpenStage LCD display 40 x 6 characters Illuminated display Programmable sensor keys Full duplex speakerphone function Headset 10 100 Mbps Ethernet switch gt Page 16 1000 Mbps Ethern
86. irm the option shown Select and confirm the option shown You can use the keys through 5 and to transmit DIMF signals D Ending the call also deactivates DTMF suffix dialing Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection Recording a call If configured consult your administrator for details you can record an active call Prerequisite You are on a call the Recording key is configured Page 69 en Press the Recording key The LED lights up You and the other party hear an announcement that recording has started and as long as recording is still running you hear an acoustic signal approx every 15 seconds D During recording it is not possible to add further call parties Stopping recording C Press the illuminated Recording key The LED goes out Listening to a recording Playback of the recording depends on the voice recording system used see the relevant user manual 1 Differing display views in a HiPath 4000 environment gt Seite 128 66 Consultation Calls gt Speaker call li 0 bn Transfer gt Calls gt Trunk flash Enhanced phone functions Transferring a call after a speaker call announcement in a group If this function has been configured consult your administrator you can use a speaker call announcement Page 56 to announce a call in progress to a group of users Page 110
87. ite You are conducting a call Open the Program Service menu Page 31 Calls gt oelect and confirm the option shown Park a call oelect and confirm the option shown Enter the number of the park position 0 9 and make a note of it If the park position number you entered is not displayed it is already in use enter another one Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle Open the Program Service menu Page 31 Calls gt oelect and confirm the option shown Retrieve call Select and confirm the option shown m Enter the park position number you noted earlier If the park position number you enter is not in use you cannot retrieve the call If a parked call is not picked up after a specific period of time the call is returned to the telephone from where it was parked recall 1 Differing display views in a HiPath 4000 environment gt Seite 128 62 mn Held on line 801 if nec wow OF Calls gt Retrieve line Enhanced phone functions Holding external calls If you have programmed a hold key on your phone gt Page 69 you can put external calls on hold All other stations can then pick up the call on the assigned line Press the Hold key The message of the relevant trunk appears e g 801 note the trunk number If available the LED of the assigned trunk key flashes slowly Replace the handset or press the key shown Depending
88. ke The call is then signaled on another definable telephone consult your administrator The phone rings The caller appears on the screen Press the key shown oelect and confirm the option shown If a call cannot be rejected your telephone will continue to ring The message currently not possible is displayed e g in the case of recalls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or the handsfree microphone You can also switch on the handsfree microphone to answer an announcement via the telephone speaker speaker call gt Page 47 Prerequisite A connection is set up the microphone is activated Press the key shown The LED lights up Press the illuminated key The LED goes out Basic functions 39 Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Consultation Confirm the option shown Call the second party Pay attention to the notes on voice encryption gt Page 77 Return to the first party the second party does not answer Return to held call Confirm the option shown End the consultation o Quit and return Select and confirm the option shown Switching to the held party alternating Toggle Connect Select and confirm the option shown Pay attention to the notes on voic
89. l to a colleague Page 56 Enabling and disabling handsfree answerback Open the idle menu Page 26 oelect and confirm the option shown oelect and confirm the option shown 48 Ye Y Open door More features gt Open door Enhanced phone functions Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorization consult your administrator you can activate the door opener enabling visitors to open the door themselves by entering a 5 digit code e g using a DTMF transmitter or the keypad installed opeaking to visitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connected to the entrance telephone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Confirm the option shown Opening the door from your telephone without calling the entrance telephone Open the Service Menu Page 31 oelect and confirm the option shown oelect and confirm the option shown Dial the entrance telephone number n Special features must be taken into consideration if your telephone operates with system networking via LAN gt Page 119
90. later Invalid station number Possible causes Dialed your own station number Possible reactions Enter correct station number Key memory is full Possible causes The system currently has no free space for external station numbers Possible reactions Try again later Key affects other level Possible cause 1 If Clear other level appears on the menu you tried to program a function or internal station number with LED on a key that is already programmed on the second level for example external station number Possible reactions Confirm Clear other level to save the station number function Fixing problems 133 Possible cause 2 If Clear LED support appears in the menu you tried to program a station number without LED display or an external station number on a key that is already programmed with an internal phone number with LED display Possible reactions Confirm Clear LED support to save the station number The existing internal station number remains on the other level without LED display Contact partner in case of problems Consult your administrator if a fault persists for more than five minutes for example 134 Fixing problems Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone Do not disturb icon appears on the screen Page 25 If so deactivate th
91. le tone for all groups trunks you belong to you will hear a special dial tone when you lift the handset 1 Differing display views in a HiPath 4000 environment gt Seite 128 112 Using team functions Picking up a call for another member of your team You can use your own telephone to pick up calls for other telephones in your team even while on a call call pickup groups consult your administrator Prerequisite Your telephone rings briefly The display shows call at with the phone number name of the initiator and number name of the caller in the lower line Pickup group Confirm the option shown Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that answers the call first receives the call gt Special features must be taken into consideration if your telephone operates with system networking via LAN gt Page 118 Saving displaying and deleting telephones for the ringing group gt Open the Program Service menu gt Page 31 Confirm the option shown Ringing group on Select and confirm the option shown Follow the display prompts enter the internal station number D If your phone belongs to a ringing group your display will show the station number or the name of the initiator on the upper line and that of the caller on the lower line Removing all telephones in a call ringing group Ringing group off Select a
92. ll forwarding Open the Program Service menu Page 31 oelect and confirm the option shown oelect and confirm the option shown Press the required line key Enter the required trunk number If available press the CFW MULAP key ne If you have activated call forwarding for a trunk a special dial tone sounds when the line is seized Understanding LED messages of the CFW MULAP The LED on the CFW MULAP key is off call forwarding is not active for this trunk The LED on the CFW MULAP key lights up call forwarding is active for this trunk The LED on the CFW MULAP key flashes slowly the trunk is the destination of call forwarding Making calls in the team executive secretary configuration 109 Ring Transfer On Or Ring Transfer Off Or Transferring calls directly to the executive phone Normally all calls for the executive are audibly signaled only by the secretary phone You can set audible signaling so calls are only signaled acoustically by the executive phone or by a second phone assigned to it Prerequisite There is a sensor key programmed with the function Ring Transfer on your phone The default label is Ring xfer Activating Press the Ring xfer key The LED lights up Open the Program Service menu Page 31 oelect and confirm the option shown Press the required line key Enter the required trunk number Deactivating Press the Ring xfer key The LED goes ou
93. m the option shown More functions services Advisory msg on Q Will return at Ii o gt lt lt N 0 Enter message text om Save Advisory msg off i 8 Leaving an advisory message You can leave messages advisory messages on your phone s display for internal callers who wish to contact you in your absence When you receive a call the message appears on the caller s display Open the idle menu gt Page 26 Select and confirm the option shown Select predefined text can be changed by the administrator and confirm Enter the code directly The code is shown on your display with the corresponding message D Predefined messages with a colon can be completed by entering a digit oelect and confirm the option shown Enter message up to 24 characters gt Page 23 Confirm the option shown Deleting advisory messages Open the idle menu Page 26 Confirm the option shown When the Advisory message key is available gt Page 69 the LED lights up Press the key shown 88 gt PIN and Authorization gt Temporary Phone if nec Change PIN More functions services Displaying the number of waiting calls overload display You can show the number of external waiting calls on the display if you programmed a key with View number of calls gt Page 69 Press the Calls in Q key If the number of waiting calls exceeds a preset limit while you are condu
94. m when you have completed one or more search fields The search begins If the entry you searched for is found you can dial or view the entry details Phonebooks Details lt gt Delete lt gt Qualifier lt gt DOA 101 Advanced phonebook editing Viewing entries Prerequisite You found and selected an entry see above Select and confirm the option shown All fields of the entry are displayed Resetting the search fields Prerequisite The search fields are listed Select and confirm the option shown You can now enter new search criteria for a search Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the output list Select and confirm the option shown You may choose between the following criteria e No qualifier Job function Address 1 Email Business 1 Mobile Business 2 Private Company Address 2 Select and confirm the desired qualifier Select and confirm to close the list 102 Corporate Kirsch Erika dan Phonebooks Quick search Open the menu gt Page 31 Select and confirm to open the company wide phonebook Enter the name Abc Enter the first letter of the name you are looking for e g K QK Js Abc If you do not enter any further characters all available names with the corresponding initial letter are displayed after a predefined period of time or after pressing to confirm QK
95. ment 10343 Quiet room T0344 Normal room and T0345 Noisy room Press one of the keys shown in idle mode oelect and confirm the option shown To set the room type Keep pressing these keys until the setting you want appears on the screen Save Activating deactivating the ring tone You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display gt Page 25 Hold down the key shown Setting local ring tones Selecting and configuring the call type The ring tone mode Local ringer is set Different ring tone types are sent by the OpenScape Business HiPath 3000 Not all of the following types will necessarily be used in your system configuration Internal e External e Attention Select the required call type and adjust to suit your requirements You can also configure the following setting via the web interface gt Seite 134 Open the menu gt Page 31 Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown For instance select Internal and confirm the option shown Select the required ring tone file or pattern You will hear the associated ring tone melody Confirm current ring tone file 1 The phone displays the current setting 4 Y Pattern sequence 2 gt if nec JE Individual phone configuration Settings for the ring tone patter
96. n If you selected Pattern as the ring tone you can still make settings for the pattern melody and the pattern sequence Select and confirm the option shown Select the required pattern melody between 1 and 8 e g 4 You will hear the associated Pattern melody Confirm the selected Pattern melody Select and confirm the option shown Select the required Pattern sequence between 1 and 6 e g 2 You will hear the set Pattern melody with the selected Pattern sequence Confirm the selected setting Select and confirm the option shown Setting headset port use Here you set whether you are using a wired or cordless DECT headset You can also configure this setting via the web interface gt Seite 134 Open the menu gt Page 31 Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the relevant option shown in the context menu Wired headset Wireless headset Conference phone oelect and confirm the option shown 1 The phone displays the current setting Individual phone configuration 125 User M ll ii if nec Configuration Outgoing calls Deactivated gt Save amp exit En bloc dialing local This function is not supported by HiPath 3000 If en bloc dialing is activated you can delete characters with the backspace key as you enter a phone number and
97. n a call or has activated DND Flashing quickly l m being called please accept Flashing slowly another party is being called and has not yet accepted the call Call key General call key Trunk key MULAP key Temporary MSN No call via corresponding trunk Active call via the corresponding trunk Flashing quickly call on the corresponding trunk call pickup is possible by pressing the sensor key Flashing slowly a call is placed on hold on the relevant trunk Programming sensor keys ef Ul i UF UE I EU 71 Trunk group key At least one trunk is free All lines in this trunk group are occupied View call charges No chargeable calls have been set up since the last check Chargeable calls have been set up since the last check Call forwarding Forward line Flashing slowly your line is a call forwarding destination Fax answering machine details No fax received or no message on the answering machine Fax received or message on the answering machine View the number of calls No waiting callers Flashing quickly callers waiting certain number is exceeded Flashing slowly callers waiting certain number is reached Data I O service No connection to an application Active connection to an application Flashing slowly connection to an application is temporarily interrupted The following functions programmed on keys do not have a LED function Repdial key external Procedure key Trace
98. n the team paver 105 POOO aeea A S 57 Hotline delayed eese of JA 010 0 110 Icons Connection status eeeeeesseeseeneeeree 28 Messages 25 SAUS DAL 25 Important information erorrranrrrnnnnannranrrnnnnnnennnnnnnn 4 MCOMINO CANS c 30 Internal phonebook rrrnrrranrvannrnnrnrnnnnnnrnnennnnnnnnnnn 02 PS me 126 IP telephony vasse E 115 K Key modules rrrannanrnnnnnannnnnnnnnnernanennnnnunnnnenenene 17 19 KE PLN Mm 94 Keys RSS m 69 PrOgraririliQ ussessesevbaxuso Goku tua us Qa tr tan uua Cte Rv 69 Save incomplete eseeeeeeeeeeren 69 Index L LAN telephony cccecceeecceeeceeeceeeceeeeceeeaeeesanens 115 Bg 100 LOAP GMCCIONY A o3 LED displays DSO ROVS mM 22 Function Keys seesssseseeeeeenn nennen 22 Line trunk Keys rrrrnrnnnnrrarenanennnrnnnnnnanennnennnennenn 104 LED messages understanding 70 106 108 ENE Ja 103 Line utilization sassaresi 103 Location of the telephone rrrannrnnnnnnnnnnnnnnevnnnnnnnennnr 4 Locking unlocking cccccecccececeeeceeeeeeeeeeeseeeeaeeeaes 82 Loudspeaker rrarnnanennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnn 34 M Making mobile calls rrrnnnnnnnnnnnrannnnnnnnrnnnrnn
99. nd confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 Using team functions gt Destinations gt UCD gt Log on Log off Y Destinations gt UCD gt Not available o Available 113 Uniform Call Distribution UCD If configured consult your administrator you may belong to a group of stations agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on and off at the beginning and end of your shift Open the Program Service menu Page 31 Confirm the option shown Select and confirm the option shown Confirm the option shown oelect and confirm the option shown To log on enter your identification number Agent Consult your administrator to find out what it is Logging on and off during your shift Open the Program Service menu Page 31 Confirm the option shown Select and confirm the option shown Confirm the option shown oelect and confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 nm Using team functions Requesting and activating work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is excluded from call distribution for a set period or until you log back on Y Open the Program Service menu Page 31 Destinations gt Confirm t
100. neral information cee eee ee ees 11 About this manual 1 0 ne eee eee eens 11 OOIVICB os cu veceed PES EE EN RE oes s Hoes Leese eee 11 Intended use aaununnnnna ee ee ee eee eens 12 Telephone typ ss x es isos eee eek chee oo 34m oes oe bed ok bs 66 GS Ge belt bees ok Bees 12 Voice encryption 0 6 ehh 12 Speakerphone quality and display legibility varenr nr nen 12 Multi line telephone executive secretary functions llle 13 Croup TUNCUCNS EE SIT PISA EYE SORT ITUE NETS PRSE ei EDI 13 Getting to know the OpenStage 006 14 The user interface of your OpenStage 40 40 G eee 14 Ports on the underside of the phone 0 ccc ee res 15 Using network ports more efficiently llle 16 I ey 101010 1 4242 dodo dp bade ote tbh ee eh eee be eodd bade dedo pb do Ro ordo d 17 OpenStage Key Module 40 avava navn rv rn nn kran nr 17 OpenStage Key Module 15 aavana aaa eee rn ae 18 BER asec eeu ERAIAULRTSERRRRSEERETPEWESTIReSEIUETTCEATEUESRLIEEPRELESETERQSETE MEE 19 KOS 2 2d eae eo ee ee ee eee eee bee eee bee bee haters S 20 mise G2 o24 305 6 5 00 oe a eure EE eee eh awe DIDIT DIDIT 20 holes r nn 20 GA EMC 25 4 3 27x on 33 ru 2026 PER d E xem Ge 60 POE 9 ROGER R EE os UR SOROR deri 21 Programmable sensor Keys illis eee 22 Bloc EEE NE NE ee sea E 23 BE EEE EEE 25 Io 3 5 010 RE EE EEE EE 25
101. ng and sending a message Open the idle menu Page 26 oelect and confirm the option shown Enter the internal station number of the recipient or group Select predefined text can be changed by the administrator and confirm Enter the code directly The code is shown on your display with the corresponding message oelect and confirm the option shown Enter message up to 24 characters gt Page 23 Confirm the option shown D Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN pulse or tone dialing telephones More functions services Displaying and deleting messages you have sent Prerequisite The recipient has not yet accepted a sent message Open the idle menu Page 26 View sent message oelect and confirm the option shown Message sent Confirm the option shown The text message is displayed Delete oelect and confirm the option shown The message Is deleted Viewing and editing incoming messages Pay attention to the notes on gt Page 29 The LED lights up Press the key shown The sender s caller ID appears in the first line on the display see the example on gt Page 29 Message sent Confirm the option shown The text message appears on the display Viewing the transmission time Time date sent Confirm the option shown Call sender Call sender Select and confirm the option shown Deleting messages MI m Delete oelect and confir
102. ng sensor key programming Deleting a function phone number label Press and hold the required sensor key Select and confirm the option shown Displaying and assigning call charges 15 Displaying and assigning call charges Displaying call charges not for U S For the current call Call charges are shown by default on the display when a call ends If you want to display call charges as they occur during a chargeable call your administrator must request this option from the network operator Call charge display must be requested from the network operator and configured by the relevant administrator Depending on the setting call charges are displayed during or after a call Depending on the network operator free external calls are also displayed The message Free of Charge appears on the screen either before or during the call If the cost indication facility has not been installed the display will show the dialed number and or the duration of the telephone call D If a call is forwarded call charges are assigned to the destination of the call transfer operation For all calls and for the last call Connection charges for the last chargeable call made are displayed first After five seconds the accumulated connection charge total is displayed Open the Program Service menu Page 31 Select and confirm the option shown Show call charges Select and confirm the option shown 1 Differing display views in a Hi
103. nly in an executive secretary team You can also program a sensor key with the function Forward Line call forwarding for each line LED displays on trunk keys mec CN dme ccc Incoming call on the line Hold reminder is activated g The line is on Hold Eon Ftheineisbusy 1 In this manual flashing sensor keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual Ny IFlashin l 1 Accepting calls with the trunk keys Prerequisite Your phone rings and or a trunk key flashes quickly Press the trunk key that is flashing quickly not necessary for automatic trunk seizure prime line is not active Lift the handset On hook dialing Speakerphone mode Dialing with trunk keys Press the free trunk key you wish to use to establish the connection not necessary for automatic trunk seizure prime line is not active Dial the phone number If the party answers Lift the handset On hook dialing Speakerphone mode Making calls in the team executive secretary configuration 105 if nec ep EE Placing a call on hold on a trunk key and retrieving the held call Prerequisite You are conducting a call via one of your group s trunks The Hold key has been programmed on your telephone Page 69 Holding Press the Hold key Replace the handset or
104. nnnnnnnnnnn 88 Message text EE EE 86 Deleting viewing cccceccccecccceeeeeeseeeeeeeseeeeseeeeseees 85 naie upe 86 SENAM Ieee ee nee ee eee ue om NAR eee 85 MULAP keys trunk keys esses 103 MULAP privacy release sess 105 MultiLine phone arennnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 13 N Network activity rrrrnnrrnnrrnnreranernnnnnnnnranennnennnennnnnn 126 Night answer rnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenne 68 Non secure call rrrannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenennnene 12 77 O Open listening anrnnnrnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnrnnnennee 35 Op ning a GOOF accen iut mb IU NERONE WEMMETEN UID UE 48 SUNG CODE q 48 OpenStage Busy Lamp Field 40 19 OpenStage Key Module 40 17 Operating instructions eseeeeseeeeeeeeee 3 Operating steps Programming a Key rrrnnarnnnnnnrnnnrnnnrnnnnnnrnnnrvnnrnnnnnn 72 Outgoing calls 2 0 ec cece ecceeeeeeceeeeeeeeeeseeeeeeeeeeseees 30 Overload indication rrorrrnrnnnevanrnnnnnnnnannnnennernnnener 88 ENE m 67 139 pP Parking a call wecacceaviwtatidancyanwsndaneosiatadperetenasenewndntesins 61 Personal identification number 83 Phone LOCKING r 82 Locking another
105. nnnnnnnnnnnananannnnnnnnenen 33 122 CAUSE m 67 ACCOUN EM 59 jo 60 Call waiting tone on off seeseuusse 60 l dq 44 Caller ID suppression eese 19 Caller list USIN EE 51 Calling a second party eseeeeeeesse 39 Calls in queue eeeeeeeeeeeeereeee 88 113 G NENNT 3 Central telephone lock ueeeeseessse 83 el Len 41 Charges For another phone esee 15 For your phone rrrnrrrnanenanrnnnrnnnnnnnnenanennnnnnnsennne 15 Checking the key assignment 127 Cleaning information eeeeeeeeseeeseee 134 Code dialing in ISDN eeeseeeeeeeeeeeee 94 Code lock 6 0 sr 83 FOT DRONG A 82 Conducting calls with the headset 46 Sonic qe 39 Connection options rrrrrareranernnrnnernranrnnnnnnnennsennnene 15 Connection setup PU e ERROR of CONSUEION vaser 39 Control relays eese 96 Corporate directory eeseeeseeseeeeeeeeee 100 ep o 95 D Detalls 5 EE 91 Dialed number editing eussess 50 Dialing Dialing ald TP 58 EO OG EE a nscctendl 5
106. on the configuration this may be necessary so other members can also pick up the call on hold Picking up a call on hold Prerequisite One or more calls are on hold The phone is idle Open the Program Service menu Page 31 oelect and confirm the option shown oelect and confirm the option shown If the Retrieve key Page 69 is available press it Enter the noted trunk number If there is a Line key available for the relevant trunk the LED flashes slowly Press the key shown Enhanced phone functions 63 Conducting a conference In a conference call you can talk to as many as four other parties at the same time These may be internal or external users D You can only add parties to or remove them from a conference if you initiated the conference Call the first party Start conference oelect and confirm the option shown Call the second party Announce the conference Conference oelect and confirm the option shown A tone sounds every 30 seconds to indicate that a conference is in progress can be disabled consult your administrator IE If voice encryption is not activated or not available on a conference party s phone the entire conference is not secure It may be indicated that the call is not secure gt Page 77 If the second party does not answer Return to held call Confirm the option shown Adding up to five parties to a conference Conference g 01 39 Confirm the option shown
107. onfirm the option shown Enter the required trunk number consult your administrator Enter a code for the required ISDN function consult your administrator 118 Contact your network provider to find out which ISDN functions can be code operated in your country Unify GmbH amp Co KG shall not be liable for damages costs that may be incurred by fraudulent activities or remote operation such as toll fraud Controlling connected computers programs telephone data service If this function has been configured consult your administrator you can control connected computers or programs running on them such as hotel services or information systems from your telephone Prerequisite You have set up a connection Open the Program Service menu gt Page 31 Select and confirm the option shown For entering data you are guided by the connected computer However depending on the configuration consult your administrator you have to enter your data in one of the following ways Input in en bloc mode Enter data Complete entry Confirm the option shown Input in online mode The connected computer processes your entries directly Enter the code Enter data More functions services EBEN m EIER or rn 95 Communicating with PC applications over a CSTA interface If configured consult your administrator you can use your phone to communicate with PC applications CSTA Computer Supported
108. or local telephone settings for administrators The menu key LED remains red as long as you are in this menu To access Press the key Menu title Program Service menu You can use the Service Menu option to access your communication system s extensive functions Example The arrow next to an entry indicates the availability of additional options for this entry The menu structure comprises several levels The first line in this structure shows the menu currently selected while the second line shows an option from this menu Accessing the menu The Service Menu on your communication system can be accessed in three ways 1 Press the menu key LE select the Service Menu first with the Q or 8 keys and then the function and confirm the selected entry with 9 Press the op key and select a function from the idle menu gt Page 26 Press Or in idle mode and select the code for the relevant function ar You will find an overview of the available functions as well as the corresponding codes on Ld gt Page 141 32 Getting to know the OpenStage Telephone user menu You can configure settings for your OpenStage here Opening the user menu To access Press the key Select and confirm the User option with the Q or keys If necessary enter the user password Seite 137 The menu structure contains several levels You can also configure some of the settings using the web interface Seite 146
109. ou experience problems or defects with the phone itself Should you have any questions regarding operation your specialist retailer or network administrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country 12 General information Intended use The OpenStage phone is a desktop or wall mounted unit designed for voice transmission and for connection to a LAN Any other use is regarded as unintended Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your communication platform can be obtained from your service technician Please always have this information to hand when you contact our service department regarding faults or problems with the product Voice encryption On HiPath 3000 OpenScape Business from R 4 HiPath Open Scape Office V1 your OpenStage 40 40 G supports voice encryption from software release 2 V1 R2 xxxx This allows you to use your OpenStage to conduct calls without the risk of eavesdropping Voice transmission is encrypted and then decrypted again on the call partner s phone and vice versa If Secure Mode is enabled on your phone consult your administrator and a connection is established to a phon
110. pen the Program Service menu Page 31 oelect and confirm the option shown You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the illuminated key The LED goes out Replace the handset Monitoring the room Enter the internal station number of the phone located in the room that you wish to monitor Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or for up to 30 seconds after a call You should not hang up in the process Open the Program Service menu Page 31 oelect and confirm the option shown D If the trace is successful the transmitted data is stored by your network operator Consult your administrator Privacy security 81 Changing the user password Your User password allows you to protect your user defined settings The User password can also be modified via the web interface Seite 134 Open the menu gt Page 31 Select and confirm the option shown if nec Enter and confirm the user password Change user password 4 Select and confirm the option shown Current Password Select and confirm the option shown Enter the current password at least six characters and confirm your entry New user password Select and confirm the option shown lt gt Enter th
111. r pq Ms7r abc You can restrict the output by entering the second and other letters The key is used to switch between letters and numbers The 4 Y keys are used to delete individual characters again You can control the search individually by entering extended characters To select extended characters first press the key Rule list Character Description H Searches for the exact string before the extended character B Wildcard This searches for the character entered and all possible subsequent characters You enter this character by selecting it in the extended characters Making calls in the team executive secretary configuration 103 Making calls in the team executive secretary configuration If configured consult your administrator you belong to a team of subscribers with multiple lines MultiLine 2 Page 13 Your phone features trunk keys MULAP keys Page 103 Lines A distinction is made between primary and secondary lines Each of these line types can be used on a private or shared basis Page 103 Primary line All multi line telephones have a primary line This line can be reached in the usual manner via your public phone number Incoming calls to your number are signaled on this line Secondary line A secondary line on your phone is used as a primary line by another subscriber Your primary line which is configured on another telephone simultaneously functions as the second
112. r external destinations Save Confirm the option shown Deactivating call forwarding no reply Open the Program Service menu Page 31 Destinations gt Confirm the option shown CFNR off oelect and confirm the option shown Delete Confirm to deactivate and delete the forwarding destination o Exit Select and confirm to return to idle mode and not deactivate call forwarding Ill If CFNR is activated CFNR on appears briefly on the display after you hang up Basic functions Call forwarding in the event of telephone failure CFSS If configured consult your administrator you can define an internal or external call forwarding destination that activates in the event of telephone failure gt Open the Service Menu gt Page 31 Destinations gt Confirm the option shown Forward Line CFSS on Select and confirm the option shown If a phone number is already entered Change Confirm the option shown D Enter the destination number Save Confirm the option shown Deactivating call forwarding deleting a destination Y Open the Service Menu Page 31 Destinations gt Confirm the option shown Forward Line CFSS off Select and confirm the option shown Delete Confirm to deactivate and delete the forwarding destination o Exit Select and confirm to return to idle mode and not deactivate call forwarding Basic functions gt Destinations gt Trunk
113. r part Open the Program Service menu Page 31 oelect and confirm the option shown Select and confirm the option shown Enter the phone number D Responding to a speaker call gt Page 47 1 Differing display views in a HiPath 4000 environment gt Seite 128 Enhanced phone functions 7 Y Y 57 Talking to your colleague with discreet calling If this function has been configured consult your administrator you can join an ongoing call conducted by an internal user on a system telephone with display You can listen in unnoticed and speak to the internal user without being overheard by the other party discreet calling Lift the handset Enter the code Enter your internal station number D Your administrator can protect your telephone against discreet calling Automatic connection setup hotline If this function is configured consult your administrator the system automatically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Reserving a trunk If configured consult your administrator you can reserve an occupied line for yourself When the line is free you receive a call and a note on the display Prerequisite Currently busy appears on the display Confirm the option shown Reserved line is free
114. rd gt Page 81 Confirm password Ringer Ringer mode t amp j gt Page 121 HiPath Local ringer Local ringerst amp j gt Page 123 Name Internal Ringer file Pattern melody Pattern sequence External Ring tone Pattern melody Pattern sequence Attention Ringer file Pattern melody Pattern sequence Web interface Audio Settings Headset socket t amp j gt Page 124 User Configuration not supported by HiPath 3000 Outgoing calls Block dialling gt Page 125 Phone Display fy gt Page 120 Display Einstellungen Display brightness 3 2 1 Standard 1 2 3 Phonebook Contact list gt Page 97 New contact gt Page 97 Last name First name Number Delete all contacts t amp j gt Page 98 Confirm delete 131 13 Fixing problems Fixing problems Responding to error messages on the display Incorrect input Possible causes Station number is incorrect Possible reactions Enter correct station number Not authorized Possible causes Locked function selected Possible reactions Apply to the administrator for authorization for relevant function Currently not possible Possible causes Dialed a non existent station number Called phone is unplugged Possible reactions Enter correct station number Call this station again
115. rm the option shown Press the key shown The LED goes out Press the key shown The LED goes out Detailed view of a call Prerequisite You have retrieved the caller list and the required entry is selected Press to view detailed information see the example on gt Page 30 Select and confirm the option shown for a detailed view of further entries IE An advisory tone marks the end of the list Dialing a station number from the caller list Prerequisite You are viewing detailed information on an entry Confirm the option shown Pay attention to the notes on voice encryption gt Page 77 Removing an entry from the caller list Prerequisite You will see the detailed view of a call oelect and confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 52 gt Personal lt gt Niels Bohr lt gt Niels Bohr lt gt A x Directory if nec 1 internal Ea EN o Scroll Next O 5 Scroll Previous Enhanced phone functions Calling a subscriber from the personal phonebook Open the Men gt Page 31 Select and confirm to open the local phonebook Select and confirm the relevant entry The connection is set up see also gt Page 97 Calling a subscriber from the corporate directory Prerequisite You have searched for and selected a subscriber in the corporate directory gt Page 100 Confirm th
116. s Function when key is pressed Activate deactivate the headset gt Page 46 8 Activate deactivate microphone also for speakerphone mode gt Page 38 ET Set volume lower and contrast brighter gt Page 120 ED Tum speaker on off with red key LED gt Page 35 Set volume louder and contrast darker gt Page 120 Getting to know the OpenStage 21 5 way navigator I Remove the protective film from the ring around the 5 way navigator before using the phone This control allows you to manage most of your phone s functions as well as its displays Functions when key is pressed In idle mode e Open the idle menu gt Page 26 Space tae a key In lists and menus Go to next level You can now access a context menu Open the context menu In lists and menus Go back one level or go back to the telephony Press the 6 key interface by pressing several times During en bloc dialing Delete character to the left of the cursor In lists and menus Press the g key Scroll down Long press key held down Jump to the end of the list menu In lists and menus Press the 9 key Scroll up Long press key held down Jump to the start of the list menu In idle mode Open the idle menu Page 26 Press the 69 key Entry selected e Perform action 22 Getting to know the OpenStage Programmable sensor keys Your OpenStage 40 40 G features six illuminated sensor keys
117. s Open the idle menu Page 26 Select and confirm the option shown oelect and confirm the option shown Press the Group call key 1 Differing display views in a HiPath 4000 environment gt Seite 128 Using team functions Leave group I Join group ENNO 301 X Group name o 301 Group name Next o Leave group o Join group o Leave all groups o Rejoin all groups 111 You belong to multiple groups or to one group with trunk keys including executive secretary configuration Open the idle menu gt Page 26 Select and confirm the option shown Select and confirm the option shown Press the Group call key If an X appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk No X means that the audible tone is deactivated Confirm the option shown The next group trunk number is displayed with a group name Select and confirm the option shown The audible tone for the group trunk displayed is deactivated Select and confirm the option shown The audible tone for the group trunk displayed is activated Select and confirm the option shown The audible tone for all groups and trunks is deactivated Select and confirm the option shown The audible tone for all groups and trunks is activated D If you have activated the audible tone for another group trunk or deactivated the audib
118. stem such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived To listen to your voicemail follow the instructions on the display 30 Getting to know the OpenStage Caller list If you are unable to accept an external or internal call this call attempt is stored in the caller list External answered calls can also be saved in the caller list consult your administrator Your telephone stores up to ten calls in chronological order Each call is assigned a time stamp The oldest entry not yet deleted in the list is displayed first Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller list is automatically displayed Page 51 in the idle menu Page 26 D Callers with suppressed numbers cannot be saved in the call list Information is displayed regarding the caller and the time at which the call was placed Example Own ID Caller ID Number of calls time date Call Possible functions IIIB For a description of how to edit the caller list gt Page 51 Getting to know the OpenStage 31 Menu Use the menu key to access the following options e Service Menu for your communication system Personal local phonebook Corporate corporate directory User local telephone settings for users Administrat
119. t Open the Program Service menu Page 31 oelect and confirm the option shown Press the required line key Enter the required trunk number 110 or ENNO Using team functions Using team functions If configured consult your administrator your telephone is part of a team The team consists of internal phones that are able to use certain functions Activating deactivating a group call D opecial features must be taken into consideration if your telephone operates with system networking via LAN Page 115 If configured consult your administrator you belong to one or more groups of stations which can be reached via hunt group or group call station numbers Incoming calls are signaled one after the other 7 hunt group or simultaneously 7 group call on all phones in the group until a group member answers the call You can also belong to a team including executive secretary configurations in which station numbers are programmed on trunk keys Page 103 Each station in the group can still be reached via its own station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group including executive secretary If the LED on a programmed Group call key is illuminated gt Page 69 this means that the audible tone was activated for at least one group D This function is not available for the executive phone in team executive secretary configuration
120. t telephone is now available again with its original phone number features and functions More functions services 91 Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the Fax details function to a programmable key Page 69 the key lights up when a fax or a message has been received Deactivating signaling C Press the illuminated Fax service key The LED goes out Resetting services and functions system wide cancelation for a telephone A general reset procedure is available for initiated functions The following functions are deleted if enabled e Forwarding on e Advisory msg on Ringing group on Hunt group off Suppress call ID Waiting tone off DND on Ringer cutoff on Received messages e View callbacks gt Open the Program Service menu gt Page 31 Select and confirm the option shown Select and confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Seite 128 92 Associated serv More functions services Activating functions for another telephone If configured consult your administrator you can activate and deactivate the following functions for other phones associated service Do not disturb code 97 497 gt Page 78 Call forwarding code 11 12 13 1 gt Page 40 Lock and unlock phone code 66 66 gt Page 82 Ringing group code 81 481 gt Page 11
121. terms of the contract If a particular function on your phone is not available to you as described this may be due to one of the following reasons e The function is not configured for you or your telephone Please contact your system administrator Your communication platform does not feature this function Please contact your Unify sales partner for information on how to upgrade This user guide is intended to help you familiarize yourself with the OpenStage phone and all of its functions It contains important information on the safe and proper operation of the OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming the OpenStage phone D For your own protection please read the section dealing with safety in detail Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit These operating instructions are designed to be simple and easy to understand providing clear step by step instructions for operating the OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Reference Guide contains quick and reliable explanations of frequently used functions Service 118 The Unify service department can only help you if y
122. the first letter of the name you are searching for e g K Q N Jos Abc The first name found with the initial letter K is displayed after a short time If you are looking for a name that begins with Kr also enter the second letter in the search field QK 5 pq Ms7r abc The first name with the initial letters Kr is displayed You can also browse the phonebook with the navigation keys until you reach the required party Seite 17 100 gt Corporate Y Find Last name Find Phonebooks Corporate directory The corporate directory is an LDAP database You can search the database for contact entries if you can access this database over your network and your access was correctly configured by your administrator You can search for contacts using the name simple search or different criteria for an entry advanced search for example job title or address Searching for a contact Open the menu Page 31 Select and confirm to open the company wide Corporate directory oelect and confirm the option shown The following 11 search fields can be used Last name First name Office 1 Office 2 Mobile Home Company Address 1 Address 2 Professional role E mail Select and confirm the required search field e g Last name Enter a search text If you for example only enter the first letter of the last name all entries with this initial letter are displayed Select and confir
123. then enter new characters The connection is only established when you confirm Dial You can also configure this setting via the web interface Seite 134 Open the menu Page 31 Confirm the option shown Enter and confirm the user password oelect and confirm the option shown oelect and confirm the option shown Select the En block dialing option Select and confirm the setting you want in the context menu Activated or Deactivated oelect and confirm the option shown 1 The phone displays the current setting 126 gt User a if nec s Network information gt Select language Spanish Individual phone configuration Viewing network information The information you need to launch the web interface gt Seite 134 can be found here In addition you will find real time information on network activity that may be important for the administrator for troubleshooting purposes Open the menu gt Page 31 Confirm the option shown Enter and confirm the user password Select and confirm the option shown IP address Displays the IP address or name that was assigned to the phone in the network WBM URL HTTP address of the web interface This address is specified in the address line of the Internet browser and is used to call the web interface of the phone in the browser LAN PC byte input The network or PC interface data packets received are illustrated dynamically as columns LAN PC
124. umber of any subscriber you find there Prerequisite The LDAP search feature has been configured in the system Lift the handset Press the key shown The LED lights up Open the idle menu Page 26 Confirm the option shown If several phonebooks have been configured oelect and confirm the option shown Enter the name you wish to search for using the dialpad max 16 characters Page 23 Partial entries are accepted for example Mei for Meier If configured consult your administrator you can also search for last name and first name To separate last name and first name by a space enter O Partial entries are accepted for example Mei P for Meier Peter Select and confirm each letter to be deleted The last letter entered is deleted D In large databases the results of the search may be incomplete if too few characters are entered Page 54 Confirm the option shown The name is searched for This may take a few seconds o4 ES or Scroll Next 0 m Scroll Previous Call Modify search Show matches 0 gt Modify search Enhanced phone functions The result is displayed If only one name is found it is displayed Confirm the option shown If several names are found max 50 the first name is displayed Press this key Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Pay attention to the notes on voice
125. usy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond Page 59 D The called party can prevent this automatic call waiting gt Page 60 If this feature is configured consult your administrator you will hear the ring tone and the message Camp on is immediately displayed Busy override joining a call in progress This function is only available if it has been configured consult your administrator Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party oelect and confirm the option shown The called party and person to whom this party is talking hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Number or name You can now start talking Enhanced phone functions Using night answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by your administrator 7 standard night answer service or by you temporary night answer service D opecial features must be taken into consideration if your telephone operates with system networking v
126. ws in a HiPath 4000 environment gt Seite 128 Privacy security f and or Unencrypted call 23189 Coco gt 01 39 23133 Yves gt 01 63 Tf Privacy security Voice encryption D Please see also the explanations on Page 12 Notes on voice encryption Warning about an unencrypted connection Your administrator can define in the communication system whether and how you are notified of unencrypted calls Warning tone This message appears on the display You will then receive a warning tone and or a message on the display when you accept a call accept a consultation call or are connected to a conference and the connection to a call partner is unencrypted Notice about an encrypted connection A closed padlock icon appears next to the subscriber ID Notice about an unencrypted connection An open padlock icon appears next to the subscriber ID Privacy security Turning ringer cutoff on and off If you do not wish to take calls you can activate the ringer cutoff function Calls are only identified by one ring signal an indication on the display and a key that has been programmed to flash such as a trunk key Activating Open the idle menu Page 26 Ringer cutoff on Select and confirm the option shown Deactivating Open the idle menu Page 26 Ringer cutoff off Confirm the option shown Activating deactivating Do not disturb If you do not wish to take calls you can activate do not

OpenStage 40 User Guide

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