to the pdf version of the user`s manual
Contents
1. M Quarantine User Guide Guardian Extreme Email Firewall HOK FREE EMAIL IP Messaging Architects BUSINESS DRIVEN EMAIL Trademarks ADDIE ee Safari NEE UE geed Eege de E nen ccetedetee une M Guardian M Quarantine Microso Comrat Ossana a Microsoft Internet Explorer Outlook Express WOFIN E ees TEE AS RN Firefox Thunderbird Weitz eru EE Netscape DOVE ee GroupWise Copyright 2008 Messaging Architects All rights reserved Disclaimer Messaging Architects reserves the right to make changes in specifications at any time and without notice The information provided by this document is believed to be accurate and reliable However no responsibility is assumed by Messaging Architects for its use nor for any infringements of patents or other rights of third parties resulting from its use Messaging Architects 180 Peel Suite 333 Montreal QC Canada H3C 2G7 Tel 514 392 9220 Fax 514 392 9120 World Wide Web www messagingarchitects com Sf Messaging Architects Contents ONT T rm lii T DOUG Mi OU arate soiscascadtenct rimi oUII EU RM DRESD BAD E RUNI 5 Be de POON ANS User EI E 5 1 1 1 Style Conventions ssssssssssesssssssssseseene nnne nennen nnnnnai rrr inen nsns ss sss assi iara n nnn nnns 5 a E e ele NEU T XE 5 2 Introducing M Quarantine ee 7 2 1 LAUNCHING M Quarantine 7 3 M Quarantine User Interface NEE 9 cm M ideo MM Eom oem 92. Create MAP Folder Hame the new elder and bed is paston in ha Poker kat Hame Larne fg Greg Smith Home am Habbo ra Sert Ham GP Wok In Progress mA Cabrit Tech Maaari 4 Back Finish Cancel Figure 4 15 Create IMAP Folder The M Quarantine folder you created should now be visible in GroupWise The first time you access your live quarantine you may be prompted to enter the password you regularly use to login to your mail client To configure Mozilla Thunderbird to access your live quarantine 1 Start your Thunderbird client 2 Choose Tools gt Account Settings and then click Add Account 3 To set up your new accounts select Email account then click Next Account Settings debbieh messagingarchit Account Settings lt debbieh messagingarchitect Dn order to recenee messages vou fist need bo set up a Mal or HE oun acon This Wired will opfect the informaien necessary p set up a Pisi or herreg oup ooch 1f you do mot loud Get information requested vrbem Admenkstratue or En ernert Service Provider Select the type of account you would les fo sat upc CH Grad account C3 RSS Mews amp Blogs CH Gmal CH Mensy oup SCC nt Figure 4 16 Add Account Setup 4 Inthe Your Name field type your name as you would like it to display on your messages 5 In the Email Address field enter your email address and then click Next Messaging Architects Account Wizard
3. Identity you to others when they receive your messages Enter the name you would le to appear in the From feld of your outgoing messages for example John Smith Your Name Figure 4 17 Configuring User Settings 6 Select POP3 or IMAP depending on the agents that are available on your messaging server 7 Inthe Incoming Server field specify the host name of the server where the POP or IMAP Agent is running and then click Next Account Wizard Select the type of incoming server you ane using Opo O IMAP Enter the name of your incoming server for example mad example net Uncheck this checkbox tp store mail for this account in its own directory That wil make this account appear as a topdevel account COherwise it will be part of the Local Folders Global Inbox account Use Global Inbox store mail in Local Folders Your existing outgoing server SMTP ont ex mde net wil be eed Tou can modify outgoing server settings by choosing Account Ce C Figure 4 18 Configuring Server Information 8 Inthe Incoming User Name field enter your incoming user name and then click Next Messaging Architects Account Wizard Enter the incoming user name green to you by your emal provider for example oth Your existing MTF username debboeh vell be used You Figure 4 19 Configuring User Names 9 Inthe Account Name field enter the name of the account such as M Quarantine and
4. mail server such as mplus messagingarchitects com Under Email address enter your email address such as gsmith messagingarchitects com If this field is already pre populated for you make sure that the address that appears in the field is correct Messaging Architects 25 26 Under From name enter a display name and then click Next to continue Create Internet Account xi Contact pour Internet Senece Provider oc mal serves infotmation and ber weg lagn name ou ean also hype the name fo display in the From Bai when you tend messages Iren thes account ncocing mad server IMP Quigning mal server SMTP E mail address BB Erom name Greg Smih Figure 4 13 Configuring Incoming and Outgoing Mail Server 6 In the Create Internet Account dialog box select the Connect through my local area network LAN option and then click Next Create Internet Account M You can auboensheally connect bo your account tre pour modem and phone ine OF d pou Ste sesch connected bo 4 Local Area Heb ILAH that is conmected to the Inberiet pou can access your accoun hat wis C Connect using mm modem and phone be E Automaticaly dial Prompt before dat Hanap dad Duap Networking conmechon b use Figure 4 14 Selecting Connection Options 1 In the Create IMAP folder provide a description of your IMAP folder optional and then click Finish Messaging Architects
5. then click Next Account Wizard Enter the name by which you would lioe to refer to Bes account for Work Account Hoes Account or Hews Account Figure 4 20 Creating Account Name 10 Verify your configuration settings and then click Finish Messaging Architects 29 30 Account Wizard Congratulations Please verihy hat the information below is comect Inaming Server Name rad eramge mat Incoming Server Type POPs Outgoing User Fame debbeh Outgoing Server Mame SMTP smip example net Chck Finish to save these settings and exit the Account Wizard Cama C0 Cmn Figure 4 21 Account Wizard Complete The folder you created should now be visible in Thunderbird The first time you access your live quarantine you may be prompted to enter the password you regularly use to login to your mail client Messaging Architects Glossary Allow List Allows end users to designate email addresses and domain names from which all mail will be accepted even if individual messages earn high spam ratings Blocked Attachment Any file type attached to an email message that is identified as a potential threat Block List Allows end users to designate email addresses and domain names from which no mail will be accepted Browser also Web Browser This is a software application that allows you to view or browse and interact with websites on the Internet Some of the most common web browsing software appli
6. your default account For sending mail To send e mail using an account other than your default select the other account fram the From fie EEN diag message Ces EJ There are no contacts bo display Click on Contacts tg create a new contact Open the Address Book Ge Find People When Outlook Express starts ga directly te my Inbox e 4 Previous ww Figure 4 4 Adding an Account 3 The Internet Connection Wizard prompts you for your name Messaging Architects 21 Internet Connection Wizard When you send e mai your name vell appear in the From field of the outgoing manage Type your name as you would lke 2 io soen Display name John Soin For example John Smith Figure 4 5 Configuring your Display Name 4 Type your name as you would like it to display on your messages then click Next Internet Connection Wizard Your anal address is the address other people usa fo send amal massages to you Figure 4 6 Configuring your Email Address 5 Type your email address then click Next 22 Messaging Architects Internet Connection Wizard My incoming mal serverisa MAP Incoming mal POP3 IMAP or HTTP sever An SMTP server is the server that is used for your cutgoing e mal molus messagingserver cor Figure 4 7 Configuring the Incoming and Outgoing Mail Servers 6 From the drop down list box select POP3 or IMAP depending on the agents that are a
7. 2 2 Reviewing Yo r Quarantine 2 ccosesescetitite nut uut it oU nib eUinlie Eier Urea beu bu ids Uere AE 11 GM icis NO OO TET 11 cto leo m TT A 12 3 23 AOW Be TE 12 E NN 12 BBs TO I E 19 cis GIO GK EE 14 or BIOOK DOM AIM EE 14 ee RE 15 3 2 9 D lete All RER 15 3 3 Reviewing Quarantine Reports ccceeeeeeecsececcceeeeecaeeeesseeeeceeeeeeeeseaseusseececeeeeeeeseaeaeaeeeeeeeeeeeeenees 15 4 SDECIIVING Preferentes serisinin a a aai 17 CM eleme mH T 17 4 1 1 INCOMING Spam met 17 43 2 EENEG 18 4 1 3 Incoming Virus ACTION ccccceeeecccceneeeeceseeeeeeeceeueeeeseeueeeeesaueecesauauceeeseeaeeeeesaeeeessseeesssaasaeeeess 18 4 1 4 Outgoing Anti Virus AcHon eee nnne nennen nennen nnns nnn a inns nnns nissan 18 4 1 5 Quarantine Report Action EEN enne eene nennen EA E in itas REEE 18 e E IQ AN MR e OXOOoOo X 19 4 2 1 Allowed Domains and Allowed Addresees nennen nnne 19 S Roc da C E c 19 4 3 1 Blocked Domains and Blocked Addresses enne 20 4 3 2 Managing CC 20 EAE S EE 20 Appendix A Accessing Live Quarantine via IMAP 21 GLOSS e de m 31 te Ca E 33 Your Notes 1 About M Quarantine M Quara
8. Domain This option allows you to add an entire domain to your Allow List directly from the Spam tab To add a domain to your Allow List highlight the message in the list and click Allow Domain Email from any domain on your Allow List will always be sent to your Inbox Preferences Log Out debbich messagingarchitects com Delete All e From Subject Date Saturday January 26 2008 Saturday January 26 2008 Thursday January 24 2008 Figure 3 5 M Quarantine Allow Domain 3 2 4 View This option allows you to safely view email directly from any of the navigational tabs To safely view a message in your quarantine highlight the message in the list and click View The message is displayed onscreen You can then decide what message action you want to take Use the message actions at the bottom of the message to navigate through messages by clicking Prev to view the previous message in the list or Next to view the next Messaging Architects message in the list Other message actions including Release Allow Block and Delete may also be available depending on which message category you are viewing Pragmatic Marketing ESCIIDIS917992695 1101471130510 18181Gin constantcontact com Pragmatic Marketing January 2008 Update Friday January 18 2008 January 2008 Pragmatic Marketing Update A newsletter for technology product managers and marketers In This Issue More Results from the Product Managment and Mark
9. cations are Microsoft Internet Explorer Netscape Navigator Mozilla Firefox Opera and Safari Browser Compatibility The term browser compatibility refers to the fact that web browsing applications from different companies sometimes display the same web pages with different formatting This is to say that they interpret the code behind a web page code which consists of HTML tags differently Sometimes these differences are minimal but unfortunately these interpretational differences can sometimes also mean that you simply cannot view some parts of a website that have used particular HTML code tags because your web browser does not know how to display those parts which use specific HTML tags Content Filtering Scans plain text for key phrases and or regular expressions that indicate that the message is spam False Negative A false negative is an email that is spam but was not identified as spam by the anti spam scanning engines and was released to your Inbox as legitimate email False Positive A false positive is a legitimate email that was incorrectly identified as spam by the anti spam scanning engines and withheld from your Inbox Quarantine To quarantine an email message is to isolate an email message suspected of containing a threat such as a virus or a suspicious file attachment so that the message cannot be opened Quarantine Report A quarantine report is an administrator sent email message that allows end user to see ho
10. ce to ugyotgwtaols com A chaice far each style Dell_Small_Business Gem 399 Notebook Two days only while brfzzmmiz haabercromb Physician Contact List in America a Ziff Davis Enterprise A Special Offer for fou Complimentary a Ziff Davis Enterprise A Special Offer Far Yau Complimentary f Messaging Architects Figure 3 3 M Quarantine All tab The All tab displays a complete list of email messages in your quarantine by category Email messages are quarantined into the following categories under the corresponding category tab e Spam There are categories of spam that can be filtered into quarantine These categories and the level of spam filtering applied to each category is determined by the system administrator e Attachment A blocked file attachment is any file type that is identified as a threat by the system administrator e Virus A virus is any suspect email that is trapped by the dedicated anti virus engines Content Forbidden content is any type of prohibited content containing words or expressions that the system administrator has banned 3 2 Reviewing Your Quarantine You can review your quarantined email messages directly from the quarantine by selecting or highlighting the message in the list and clicking the appropriate message action icon that appears at the bottom of the interface A Filter option is also available to allow you to filter items in quarantine by subject or date The available message actions
11. e Reports containing event information to end users in the form of an administrator sent email message When new mail is quarantined M Guardian automatically sends email messages in the form of Quarantine Reports to your mail client To access your quarantined email simply click the URL link contained in the body of the Quarantine Report to automatically launch the M Quarantine application or use the available actions in the Quarantine Report For more information on Quarantine Reports see Reviewing Quarantine Reports on page 15 2 1 Launching M Quarantine To start a M Quarantine session 1 Clickthe URL link contained in the body of the Quarantine Report or follow the URL link provided by your system administrator Q You can also start a M Quarantine session yourself at any time by opening a standard web browser and entering the URL provided by your system administrator directly in the address bar 2 On the M Quarantine login screen enter your email address and corresponding password in the available text boxes 3 Under Language choose the language or leave the default setting at Auto detect to automatically detect your browser s language setting 4 Click Log In Ma Mozilla Firefox Ele Edt Mew Hutory Bookmarks Toots Help Username Password Language Auto detect fo Messaging Architects Figure 2 1 M Quarantine login screen Messaging Architects T M Quarantine suppo
12. eting Survey Scaling Agile Processes Five Levels of Planning Latest Seminar from Pragmatic Marketing The Pragmatic Marketer Magazine Community Highlights Upcoming Webinars Upcoming Seminars Pragmatic Marketing Consulting Services el Pal Pa Pe el Pel Pa Pe del Pal Pal Gul el nf Pal nf del Pal df Gef Pal el Fe ef Pad Cal Pel el Pa Pu Fel el Pl igh Fel Pul Pl Pul Fu P P Ef ig el gt Quick Links ul zi Figure 3 6 M Quarantine View Message Q To view the message full screen click the icon Ed at the top to message window 3 2 5 Report This option allows you to forward a copy of an email message to the system administrator directly from the Spam Attachment and Content tabs Occasionally messages may inadvertently be identified as soam These messages are known as false positive messages False positive messages can be released to your Inbox and reported to the system administrator To report a message to your system administrator highlight the message in the message list and click Report The system administrator may then review and report this message as a false positive and update the M Guardian spam definitions To reduce the amount of false positive messages you receive you may also add the email address or domain name to your Allow List so that messages from this source will not be quarantined in future You can also use the Report option to notify the system administrator that a message containing blocked content or an a
13. include 3 2 1 Release This option allows you to release the message from quarantine to your Inbox Click Release to transfer the email message out of quarantine to your Inbox This option is only available from the Spam tab Email messages containing blocked file attachments viruses and forbidden content cannot be released to your Inbox Only email messages considered spam can be released from quarantine Messaging Architects 11 12 3 2 2 Allow This option allows you to add an email address to your Allow List directly from the Spam tab To add an address to your Allow List highlight the message in the message list and click Allow You can add individual email addresses to your Allow List or you can add the entire domain If you want to add both the email address and the domain to your Allow List choose Allow Domain Email from addresses and domains on your Allow List will always be sent to your Inbox Preferences Log Qut debbechtitmessagingarchitects com Delete All Xx From Subject Date v All 5 Best of Web Buyer s The Best of Web Buyer s Guide This Saturday January 26 2008 Best of Web Buyer s The Best of Web Buyer s Guide This Saturday January 26 2008 Secure Computing SecureNews from Secure Computing Thursday January 24 2008 E aking Thursday January 24 2008 Thursday January 24 2008 Attachment o Virus D Content D Figure 3 4 M Quarantine Allow 3 2 3 Allow
14. iruses 0 Files 0 Content 0 Spam incoming Delete All From Subject Photoshop Word Fre Con Workshops An Extra Eslease Report Aiow Delete lt Pohoshop vicinal 160 subscribermail con Opportunity to Lean Allzwr Domain block Diech Domain White Paper Spotlight SONNEN SEM Se Release Bepo Allow Delete Networking for Business ea webbuyersguidegienterpriseannounce come C llaberation Siraleir Allow Domain Biorh Black Domain Wi l i SecureHews from Secure Release Report Aliy Delete secure Compuling marketing g securecompubng com Compuling January 2008 Aba pamain Epok Block Donain Files gutgoing Delete AN From Subject Figure 3 10 Quarantine Report A Quarantine Report displays information about the email that has been sent to your quarantine since your last report as well as details about the email that is currently in quarantine There are several message actions which you can perform directly from the Quarantine Report To perform an action on a quarantined message 1 Open the email containing your Quarantine Report 2 Click the hyperlink directly in the Quarantine Report for the message action you want to perform on the quarantined message Release Releases the email message to your Inbox Report Sends a copy of the message to your system administrator for review e Allow Add the email address to your Allow List Delete Delete the email from your quarantine Allow Domain Add the domain to
15. llows you to specify what you want to do if M Quarantine discovers outgoing messages containing viruses in your mailbox If the system administrator has enabled this feature for yOU you can use the drop down list to select from the following outgoing virus actions Clean This option attempts to clean messages containing viruses before delivery to a recipient s mailbox If a message cannot be cleaned then the message is automatically deleted Delete This option deletes messages containing viruses from your mailbox The names of policies and the text of the actions available to you in the drop down list may vary slightly The text available here is customized by the system administrator in the M Administration Console to implement corporate wide email security policies 4 1 5 Quarantine Report Action The Quarantine Report Action option allows you to specify when you want quarantine reports delivered to your mailbox If the system administrator has enabled this feature for you you can use the drop down list to select how often you want to receive quarantine reports or if you do not want to receive quarantine reports at all Messaging Architects Even though you may select to receive a quarantine report every day or the administrator has elected to send quarantine reports daily you will only receive a report if you have email messages trapped by the M Guardian Extreme Email Firewall and quarantined 4 2 Allow List The Allow List tab allow
16. lus sign is used to indicate combinations of keys and or mouse operations For example CTRL C means to hold down the CTRL key while pressing the C key e SHIFT click means to hold down the SHIFT key while you click an item with the mouse 1 1 2 Symbols Throughout the guide you will sometimes see special symbols in the margins The symbols are intended to supplement the information in the section where they are found These symbols serve different functions based on the icon used to represent them The types of symbols are Note This symbol provides supplemental information and or configuration tips Look for this symbol if you want to find additional information for the subject that is being discussed Important This symbol indicates that the information described in the corresponding section is important Pay attention to this symbol when you encounter it e Warning This symbol lets you know when something requires caution The goal of this symbol is to let you know about the potential errors into which you might run when using the function in question x Tip This symbol provides additional configuration tips Look for this symbol if you want a tip on how to accomplish something 0 Messaging Architects 5 Your Notes 6 Messaging Architects 2 Introducing M Quarantine The Quarantine Reports feature of M Guardian allows system administrators to create policies that automatically send customized Quarantin
17. macy Wednesday January 23 2008 joenitezjribarb com Deep Discount Vicodin amp Hydrocodone Wednesday January 23 2008 admin Viagra cam SALE 7395 OFF on Pfizer Wednesday January 23 2008 9 Aller Domain View at HOCH Hock Domain Delete Co Messaging Architects Figure 3 2 M Quarantine Spam tab The Spam tab displays a list of email messages tagged as spam in your quarantine To view a complete list of email messages from all categories click the All tab Messaging Architects Delete All Preferences Log Out debbiehgmessagingarchibpgecEs com Flor Cs Type Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Spam Attachment Virus Content D From Subject faganbutul wapp com Good Day Sir Your urgent assistance Intemational Premier CONGRATULATIONS 111 victor_wileyes Paccess co i 86 Cheaper than Original Price MR MACK PETER ATTENTION 100 0 RISK FREE post seruceBo80531208B Customer Alert gt horton vwog icse com your wife girl will SCREAMMM claim AntoniaplaboonHendersor Receive funds m as little as 5 days servicediintl paypal com PayPal Critical Account Information infadmail2 fastsearch coar FASTforward 08 Experience Search amp Digiumien25 com New Asterisk Training Program mail serverhkB16773311 Important Banking Mail Fn 25 Jan cides0 uids11268 mide Is Apple Full of Hot Air cides0 uided456343 mid Exclusive Offer Here s your chan
18. ntaining spam If the system administrator has enabled this feature for you you can use the drop down list to select from the following incoming spam actions Allow This option delivers messages containing spam to your mailbox Quarantine This option sends messages to your quarantine for review and deletion Delete This option deletes messages containing spam Messaging Architects 17 Add X SPAM Header Line amp Deliver to Mailbox This option adds a spam A Header to messages and delivers messages containing spam to your mailbox Tag Subject amp Deliver to Mailbox This option adds custom text to the subject line and delivers messages containing spam to your mailbox The names of policies and the text of the actions available to you in the drop down list may vary slightly The text available here is customized by the system administrator in the M Administration Console to implement corporate wide email security policies 4 1 2 Outgoing Spam Action The Outgoing Spam Action option allows you to specify what you want to do if M Quarantine discovers outgoing messages containing spam in your mailbox If the system administrator has enabled this feature for you you can use the drop down list to select from the following outgoing spam actions Allow This option delivers messages containing spam to the recipient s mailbox Quarantine This option sends messages containing spam to your quarantine for review Delete the Message This option deletes me
19. ntine is a web based application that allows end users to access and manage their quarantined email from anywhere in the world through the Internet A component of the M Guardian Extreme Email Firewall M Quarantine allows end users to see how many email messages containing viruses spam blocked attachments or other filtered mail is being trapped by M Guardian and how effective M Guardian is at protecting the organization s email and messaging collaboration system 1 1 About this User Guide This user guide is intended for the M Quarantine end user and assumes that you have a working knowledge of your computer and its operating system The guide is structured in a series of tasks to help you learn the M Quarantine application as quickly as possible The guide will walk you through each of the tasks you can perform in M Quarantine 1 1 1 Style Conventions The following style conventions are used in this guide The names of files directory paths and guides appear in italics For example The data is stored in the sample xml file e The file is located in your C Program Files Messaging Architects folder e Please refer to your M Guardian Administration Guide e Menus and commands that you need to choose are displayed in the form Menu Command For example File Save means click the File in the menu bar then click Save in the menu that appears The names of keys are displayed in small capital letters such as CTRL key A p
20. nts Ble Edit Wew Actions Tools Accounts Window Help Mailbox Zexbece d Retrieve merte Tbe E Mae BRemctew Show Status Window fay Greg Smith Home Ah Sect reme Account Options GT Calender E Contacts M chaskir C Work In Progress Contacts a Figure 4 10 Account Options 24 Messaging Architects 3 In the Accounts dialog box choose Add Mad News Marked A Account Type Noval Gre Groupwise del Incoming Server Figure 4 11 Adding an Account 4 Inthe Create Account dialog box enter a name for your new account such as M Quarantine Under Account Type choose IMAP and then click Next CIT xi Type the mama pou wall uta to retai Lo thet account Olien people use the name of ther Interest Semice Prowler however you may ube any nome vou would ik Account name x Quarantine Select wal bepe of account your ntemet Senace Provider haz green vou Account ype IMAP4 sl Figure 4 12 Create New Account 5 Inthe Create Internet Account dialog box enter the following information Under Incoming mail server enter the location of your incoming IMAP mail server such as mplus messagingarchitects com e Under Login name enter the login name you use to log in to your mail client and access your GroupWise mailbox following by your email address such as maxm messagingarchitects com Under Outgoing mail server enter the location of your outgoing SMTP
21. om eybl international com Blocked Addresses Siem org GE exim org i amp nylimes com ins execulive com zpindieeyblantematianal com Figure 4 3 M Quarantine Block List tab 4 3 1 Blocked Domains and Blocked Addresses This feature allows you to create custom Block Lists of domain names and email addresses that will be permanently blocked by the M Guardian Extreme Email Firewall Email messages from addresses on your Block List will always be blocked no matter what the content Enter either domain names or specific email addresses and click Add Wildcard entries such as domain com are supported 4 3 2 Managing Lists You can manage existing Allow and Block Lists by selecting or highlighting the domain name or email address in the list and clicking Remove If you remove entries from your Allow List email from that domain or email address may be trapped by the anti spam filter in future If you remove entries from your Block List email from that domain or email address may appear in your quarantine in the future 4 4 Log Out The Log Out link allows you to close the quarantine and log out of the M Quarantine application 20 Messaging Architects Appendix A Accessing Live Quarantine via IMAP End users can access their live quarantine mailboxes via IMAP by creating a new IMAP account in their mail client and pointing the mail client to the M Guardian server The following procedures describe h
22. ow to create a new IMAP4 account in Outlook Express GroupWise and Thunderbird but these procedures can be modified to create a new IMAP4 or POP3 account in any mail client Before adding a new IMAP account you need to know your account name and password and the name of the incoming and outgoing mail servers If you do not know this information contact your system administrator To configure Microsoft Outlook Express to access your live quarantine mailbox 1 Start Outlook Express 2 Ifyou already have an existing Outlook Express account click Tools gt Accounts gt Add then select Mail to start the Internet Connection Wizard E D d SR L ol GA EM Create Mal nid Addresses Fed GE UIN NER EE m U T e Outloo kK Express y ec E EE SS Internet Accounts Er Folders SE Gn tamm Gal Outlook Express A Mai News Drectory Service No E E Local Folders a Nw GER e Ges NM C Outbax E Kei Active Dinectony Greciory senyion Local Area Networks Tip of the day KEN Sent Items be Boot memet directory service Local Area Network mier E a Deleted Items Spa VeriSign emet directory senice Local Area Network Ier Tf you receive e mail from C5 rrafts Sad WhollVhere inter directory service Local Ares Network multiple accounts anly one kee
23. r Inbox Messaging Architects Preferences Log Out debbieh messagings rchitects cam Switch Users Type all Spam er s Guide This Spam 3 Spam er s Guide This Virus 0 Content 6 Figure 3 9 M Quarantine Block Domain 3 2 8 Delete This option allows you to delete the message To delete a message in the message list highlight the message in the list and click Delete To delete multiple messages in your message list use CTRL click or SHIFT click to select the messages you want to delete from your quarantine and click Delete 3 2 9 Delete All This option allows you to delete all the email messages in your quarantine with one click of your mouse The Delete All option is available from the Spam Attachment Virus and Content tabs 3 3 Reviewing Quarantine Reports The Quarantine Reports feature of M Guardian allows system administrators to create policies that automatically send customized Quarantine Reports containing event information to end users in the form of an administrator sent email message When new mail is quarantined M Guardian automatically sends Quarantine Reports to your mail client Typically these reports are sent daily however you will only receive a Quarantine Report if you have email messages in quarantine at the time M Guardian generates the reports Messaging Architects 15 Quarantine Report J Hew Messages You have 15 total messages in your quarantine Click here io manage your quargntin Spank A V
24. rts Internet Explorer 6 0 and higher Mozilla Firefox 1 5 and higher Netscape 7 1 and higher and Safari 3 0 and higher Messaging Architects recommends Mozilla Firefox for enhanced performance Messaging Architects 3 M Quarantine User Interface M Quarantine filters incoming email messages to determine whether the messages contain viruses spam blocked file attachments or other forbidden content The main M Quarantine interface displays the name and email address of the sender and the subject of the message You can also open an email message in quarantine and view header details such as the sender of the message and the date and time the message was received in quarantine 3 1 Navigational Tabs To start navigating through M Quarantine use the navigational tabs on the left of the interface to open the corresponding category Preferences Log Out debbieh messagingarchitects com From Subject Date w All 53 pansy huffmanwn ioneli LoseWeightFast Order Discount Monday January 28 2008 Spam 53 rente r794 2 WHITECLUB rerepuce Monday January 28 2008 Attachment o gnifaog117 amp accessorzeil gnisuor Monday January 28 2008 Virus n orangeroot widmail com 555eu bonus Sunday January 27 2008 Content seryiceteam refDP443244 HSBC Bank Customer Service Service Sunday January 27 2008 AntonsaplatoonHendersor Receree funds in as little as 5 days Saturday January 25 2008 system messageH69451t important account no
25. s you to create custom Allow Lists or manage existing lists Allow Lists contain domain names and email addresses of senders from whom you always want to receive messages To create custom Allow Lists or manage existing lists click the Allow List tab Allowed Domains manoirine com Block List Godools com bounce nnz net Allowed Addresses an perawneemanoir mc com direct amp adobesystems cam mmaxi amp gwtools com gsmithiimessagingarchitecls com PholoshopSaminarsma 160 subsenbenmail com Canon Figure 4 2 M Quarantine Allow List tab 4 2 1 Allowed Domains and Allowed Addresses This feature allows you to create custom Allow Lists of domain names and email addresses that should be allowed to bypass the anti spam scanning engines Enter either domain names or specific email addresses and click Add Wildcard entries such as domain com are supported Allow Lists may only bypass the anti spam scanning engines if the system administrator has enabled this option for end users in the M Administration Console 4 3 Block List The Block List tab allows you to create custom Block Lists or manage existing lists Block Lists contain domain names and email addresses of senders from whom you do not want to receive messages To create custom Block Lists or manage existing lists click the Block List tab Messaging Architects 19 Blocked Domains Poboes Allow List newsletters online com reriliadsve com execulme c
26. ssages containing spam Add X SPAM Header Line amp Deliver to Mailbox This option adds a spam A Header to messages and delivers messages containing spam to the recipient s mailbox Tag Subject amp Deliver to Mailbox This option adds custom text to the subject line and delivers messages containing spam to the recipient s mailbox The names of policies and the text of the actions available to you in the drop down list may vary slightly The text available here is customized by the system administrator in the M Administration Console to implement corporate wide email security policies 4 1 3 Incoming Virus Action The Incoming Virus Action option allows you to specify what you want to do when M Quarantine encounters messages containing viruses If the system administrator has enabled this feature for you you can use the drop down list to select from the following incoming virus actions Clean This option attempts to clean messages containing viruses before delivery to your mailbox If a message cannot be cleaned then the message is automatically deleted Delete This option deletes messages containing viruses The names of policies and the text of the actions available to you in the drop down list may vary slightly The text available here is customized by the system administrator in the M Administration Console to implement corporate wide email security policies 4 1 4 Outgoing Anti Virus Action The Outgoing Anti Virus Action option a
27. tice message td Saturday January 26 2008 nicole blankenshipldmy your wielo will SCREAMMM claim Saturday January 26 2008 Figure 3 1 M Quarantine Navigational tabs By default every time you start a new quarantine session the Spam tab is displayed Messaging Architects 9 10 Preferences Log Out debbich messagingarchitects com Filter Bad From Subject Date e Spam 53 rentie r794 9 WHITECLUB rerepuce Monday January 28 2008 Attachment o gnifoogl 17 accessonizei gnisuor Monday January 28 2008 Virus orangeroot wildmail com 555eu bonus Sunday January 27 2008 4 oun a serviceteam refDP443244 HSEC Bank Customer Service Service Sunday January 27 2008 AntonioplatoonHendersor Receive funds in as little as 5 days Saturday January 26 2008 system messageH59451t important account notice message id Saturday January 26 2008 nicole blankenshipldZimy your wife girl will SCREAMMM claim Saturday January 26 2008 ittiuqnutxnpnZHassmersl itiquent Friday January 25 2008 raplevnbqud abbaloos u razorsha Friday January 25 2008 lietsa amp S5gthunderbay ca lieztno Thursday January 24 2008 sales esker com Live Webcast How you can e invoice Wednesday January 23 2008 csteam refr513535286 bi HSEC Bank reminder please update Wednesday January 23 2008 Imamalpdz idragonballye Ilicurie Wednesday January 23 2008 vserkanidgaillanas garter yrittiny Wednesday January 23 2008 GeraldinefumDickinson b certified online phar
28. trator esee 13 VOW Ee 12 N KSM LeT e RE e GE 9 Policies Messaging Architects Incoming Spam Action eese 17 IACOMINE let Ce le LEE 18 Outgoing Anti Virus Agent ss 18 Outgoing Spam Action eeeeeeeeees 18 Quarantine Report Action eeeeeeeeee 18 PICICIONCCS em er rS 17 PUIOWSEISE NOD ge EE 19 BIOCK MISE E VE 19 Klee 20 mellis spice TN 17 Quarantine aig Me 11 Viewing Messages icc cence reru een ect Hao a xcu 12 Quarantine Reports cccccevsescecvscescuseseuseuseanssas 15 Re EE 15 33 Ess Messaging Architects BUSINESS DRIVEN EMAIL
29. ttachment that you require has been quarantined so that the system administrator can review and release the message to your Inbox Messaging Architects 13 14 Preferences Log Of debbiehi messag m rchitects cam Fits LE Type From Subject Date e Ihe page at http mplus1 messagimgarchitects com KE R Spam o Attachment n A The selected message has been reported to the administrator Virus 0 s Content Figure 3 7 M Quarantine Report to Administrator 3 2 6 Block This option allows you to add an email address to your Block List directly from any of the navigational tabs To add an address to your Block List highlight the message in the list and click Block You can add individual email addresses to your Block List or you can add the entire domain If you want to add both the email address and the domain to your Block List choose Block Domain Email from addresses or domains that appear on your Block List will never be sent to your Inbox or to your quarantine Virus Content 3 Attachment 0 Spam fi Figure 3 8 M Quarantine Add to Block List 3 2 7 Block Domain This option allows you to add an entire domain to your Block List directly from any of the navigational tabs To add a domain to your Block List highlight the message in the list and click Block Domain Email from any domain on your Block List will never be sent to you
30. vailable on your messaging server 7 Inthe Incoming mail server field specify the host name of the server where the POP or IMAP Agent is running 8 Inthe Outgoing mail server field specify the host name of the server where the SMTP Agent is running then click Next Depending on the configuration of your system the incoming mail server and outgoing mail server can be the same or different messaging servers Internet Connection Wizard HIT Remember passweed F your temet service provider requires you to use Secure Password Authentication SPA io access your mad account select the Log On Using Secure Password Cl Lag on using Secure Password Authentication SPA ECUNN TM Figure 4 8 Creating an Account 9 Type your POP or IMAP account name and password then click Next Messaging Architects 23 Internet Connection Wizard Congratulations You hava succeiduly entend all of the infosmation required to st up your account To sava these settings click Finish Figure 4 9 Account Setup Complete 10 Click Finish The folder you created should now be visible in Outlook The first time you access your live quarantine you may be prompted to enter the password you regularly use to login to your mail client To configure GroupWise to access your live quarantine mailbox 1 Launch GroupWise mail client 2 Choose Accounts gt Account Options J Account Setup Add remove or change the properties of accou
31. w many email messages containing viruses spam blocked attachments or other filtered mail have been withheld from the end user s Inbox The quarantine report contains a URL link in the body of the email message to allow end users to manage their own quarantined email in the web based M Quarantine application Server A computer that runs administrative software for the purposes of this user guide a server is a computer on the Internet that runs an email exchange program Spam Unsolicited unwanted bulk commercial e mail Messaging Architects 31 ER URL Universal or Uniform Resource Locator An Internet address used by web browsers for a specific computer or a document resource Messaging Architects Index A Allowed Domains and Allowed Addresses 19 B Blocked Domains and Blocked Addresses 20 D BS Mee e S 15 IMAP Configuration Eet TEE 24 Microsoft Outlook Express A 21 Mozilla Thunderbird 1 oon ren 2 M Quarantine ADOT eege EE 5 felt deele a H East T LOPSOUL icu EIE meni UE 20 Specifying Preferences c NK RN E 17 Supported Web Browsers enm 8 User Tte a6 ues cnet todos gege 9 M Quarantine User Guide ale AE D Sve Ee de e 5 lee 5 Message Actions AGC te BO e dE d 12 Add to BIOCK E EE 14 PLOW DOMAIN WEE 12 Ge eebe UE 14 Delete E 15 Releasing Messages From esses 11 Report to Adminis
32. your Allow List e Block Add the email address to your Block List e Block Domain Add the domain to your Block List Messaging Architects 4 Specifying Preferences With M Quarantine you can choose the Preferences link located at the top of the M Quarantine to specify advanced preferences for your quarantine Use the navigational tabs on the left of the interface to open the corresponding category 4 1 Policies The Policies tab allows you to choose custom actions for managing and reviewing your quarantined email Depending on the permissions or user rights you have been granted by the system administrator some of the following options may not be available to you To begin choosing custom actions click the Policies tab Incoming Spam Action Policie Guarana Hi Allow List Block List Outgoing Spam Action Allow Incoming Virus Action Default Action Outgoing Virus Action Default Action v Incoming Content Action T L Offensive Words Subject Tag Offensive Words Quarantine ing Attachment Acti Figure 4 1 M Quarantine Options tab A Default Action option may also be available to end users from any of the drop down lists Messaging Architects provides suggested system defaults that may not have been disabled by the system administrator 4 1 1 Incoming Spam Action The Incoming Spam Action option allows you to specify what you want to do when M Quarantine encounters messages co
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