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1. o S Magma ExpressBox will be transparent to your operating system There is no software required for proper configuration however your operating system may prompt for software or drivers for PCI Express cards later OoO0O000000000 4 How to Verify Installation When installed properly the slots in ExpressBox will be visible in your Windows Device Manager or Apple System Profiler If the slots are not visible or have a problem go to Troubleshooting Windows Enterprise Server 2000 Click on START gt CONTROL PANEL gt SYSTEM gt HARDWARE gt DEVICE MANAGER gt View gt View by Connections gt Open PCI Express Root Port to see open slots in ExpresssBox Intel R 5000 Series Chipset PCI Express x8 Port 6 7 25F9 W PCI standard PCI to PCI bridge lt Magma PCle Host Card eo W PCI standard PCI to PCI bridge W PCI standard PCI to PCT bridge oi PCI standard PCI to PCI bridge lt Slots in ExpressBox 1U i PCI standard PCI to PCI bridge oo ll PCI standard PCI to PCl bridge 2 MAC OS X Click on ABOUT THIS MAC gt MORE INFO gt DEVICES gt Open PCI cards option on left side to see open slots in ExpressBox Card Type Slot ATY Radeonx1900 display Slot 1 pci bridge PCl to PCI Bridge Slot 3 lt _ Magma PCle Host Card pci bridge PCI to PCI Bridge Slot 3 5 0 0 pci bridge PCI to PCl Bridge Slot 3 5 1 0 pci bridge PCI to PCI Bridge Slot 3 5 2 0 pci bridg
2. or other printed material all in a well padded sturdy box with adequate protection for shipment and you must pay the shipping insurance excise or other taxes and similar costs to get it to us We strongly recommend you fully insure it and also that you use a shipping method which provides you a tracking number you should retain for proof that we received it The RMA number must appear on both the inside and outside of the box Boxes without RMA numbers appearing on the outside will not be accepted and will be returned Return it to Magma Returns Department ATTN RMA 9918 Via Pasar San Diego CA 92126 USA Products received with physical defects must be reported to a Magma Technical Support Specialist immediately upon receipt even if functioning properly despite the defect It could impact upon future Product Warranty options if not reported immediately If returned during the Warranty Period we will repair or replace your product in our sole discretion We will return your repaired or replaced product to you within 7 business days of receipt at our dock freight prepaid via ground service unless a Technical Support Specialist informs you of an extended date If your product requires repair due to an item not covered by this warranty or is outside its Warranty Period you may instruct us to repair it at our quoted price if it can be repaired or we will return it to you without repair This warranty does not cover a damage or loss during
3. Host card D IMPORTANT _ installed in the host computer Connect the power cords and other end of Important safety information and other information on how to use Magma ExpressBox are provided in the User PCle cable at the rear of the enclosure Guide This manual is available online for a download at www magma com support manuals ED Install in the Cabinet Secure the rack mount slides to the inside of the cabinet using the provided screws and bracket as described in the sori provided Installation Instructions sheet Fold the hinged mounting brackets on the front of the chassis forward Insert the chassis into the slides front Apply Power Correctly first from the rear of the cabinet 2 3 It is important to apply power to ExpressBox first and then the computer This allows the computer BIOS to identify and assign resources properly Turn on power using the master power switch on the front of the chassis _ Insert chassis into slides Slide the chassis forward using the slide rails as a guide Push the chassis forward until you can unfold the front hinged mounting brackets and secure to front the rack posts i J pe T NOTE There are two power supply modules included in ExpressBox Ensure that the p _ ON OFF switch is in the ON position O o O o o O A N amp o G S 7 S D as O S o E o o o fS o gt
4. includes hour of test and repair time additional test time will be charged at 75 per hour You are responsible for all shipping charges If repairs are authorized the evaluation fee will be deducted from the cost to repair the prod uct If repairs are not authorized you will be responsible for paying the evaluation fee Once evaluation has been completed a Technical Support Specialist will contact you with any options you may have and to request your authorization of the repair work before the repair is performed It is highly recommended that you provide a day time telephone number and email address to ensure that the Technical Support Specialist can reach you to discuss your repair options Please call for an RMA number before re turning the product You must provide you r authorization or decline the repair cost within 10 days of notification If you fail to respond within 30 days after you were informed of the repair charge Magma will close the RMA automatically and return the product to you as is Magma warrants an out of warranty repaired product for a period of 90 days from the date of repair EXTENDED WARRANTY Magma will extend the terms of our standard year warranty for an additional year if you opt to purchase an extended warranty at the time of the purchase of the particular Magma product to which it relates An extended warranty cannot be purchased at a later time If you opt for the extended warranty plan the total warranty period
5. on your Magma product will be 2 years from the date of shipment For questions contact Magma at 858 530 2511 or visit us on the web at www magma com
6. to other equipment or lost profits arising out of or in connection with use of the product even if we have been advised of the possibility of such damages In some jurisdictions the foregoing disclaimers or limitations on damages are prohibited or limited by law so they may not apply to you DOA DEAD ON ARRIVAL PRODUCTS Magma product is considered DOA if it displays symptoms of hardware failure within 30 days of shipment If you believe that your product is DOA please contact Magma Technical Support within 30 days of shipment A Magma Technical Support Specialist may offer the following options a Complete Replacement The same product that you ordered will be shipped to you at Magma s expense b Component Replacement If it can be determined that a particular component is causing the failure e g power supply a replacement component will be shipped to you at Magma s expense In both instances mentioned above a Magma Technical Support Specialist may choose to issue a Call Tag to retrieve the defective product at Magma s expense It is your responsibility to ensure the defective product is properly packaged for shipment and ready at the time of the scheduled Call Tag pick up If the reported product problem is deemed by a Magma Technical Support Specialist to be either 1 NOT DOA or 2 DOA more than 30 calendar days after shipment the standard Product Warranty will apply Magma reserves the right to test returned DOA pr
7. transport b damages as a result of natural elements such as rain snow fire or other calamities c damage from misuse abuse or accidents d repainting refinishing or refurbishing the product e labor required to diagnose the problem if such problem is a result of any of the foregoing conditions or f products that have previously owned or purchased secondhand This warranty shall be void if any product 1 is altered repaired or any attempt at the same has been made by any party not authorized by us 2 has had the serial number or any labels removed altered or tampered with or 3 has not been operated within conditions required by the specifications You must exercise your warranty claim within one 1 year from the date the product was originally shipped to you If we issue you an RMA number it does not mean we have determined that your product is still under warranty as 6 Additional Features audible alert for over temperature The expansion system utilizes the SNMP fan failure or power supply failure protocol to monitor and report normal operation parameters as well as alerts and failure events It offers the following features Removal and replacement of PCI Express e Support for SNMP v2 peripheral cards is supported via an e Real time Ethernet based system health independent hot plug mechanism as follows reporting is accessible via a standard web eee browser or an equivalent SNMP based e User frie
8. A MAGMA Quick Installation Guide Magma 9918 Via Pasar San Diego CA 92126 USA Phone 800 285 8990 US 858 530 2511 Fax 858 530 2733 www magma com 2007 Mission Technology Group Incorporated DBA Magma This publication is protected by Federal Copyright Law with all rights reserved No part of this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or transcribed in any form or by any means manual electric electronic electro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Mission Technology Group Inc Limitation of Liability Information presented by Magma in this manual is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Trademark References M ag m a Trademarks and registered trademarks are proprietary to their respective manufacturers Product specifications and prices are subject to change without notice 09 09964 0 1 A Exp re S S Box 1 U Package Contents o Insert PCle Host Card and Connect Cables Insert the Magma PCle host card into a vacant x8 or xl6 PCI Express slot in host computer or server Secure with retaining screw n 1 PCle Cable 2 Rack Slides and mounting hardware 2 Power Cords _ Connect one end of the PCI Express cable to the Magma PCle
9. d only for repair or replacement as provided below under Product Warranty In order to receive full credit for the price of the product all returned products must be returned 100 complete and in new condition including all components and other accessories provided by the manufacturer with all original manuals and documentation in the original container and packing materials The value of any missing components or other accessories will be deducted from the refund Refunds will be made with the same method of payment as the original order when purchased direct from Magma only Credit card refunds may be made only to the same card used for the original purchase Ifa check was used a refund may take up to 45 days PRODUCT WARRANTY Magma warrants this product to be free from defects in material or workmanship so long as used in accordance with its applicable documentation for a period of one 1 year from the date of shipment to you the Warranty Period Should you need to return this product for any reason you must first obtain a Returned Material Authorization RMA number by calling 858 530 2511 or completing a Technical Support Request form on our website at www magma com Your RMA number will be valid for only 30 days after it was issued to you If you do not return your product within 30 days you must obtain another RMA number You are responsible for packaging the product including its components and other accessories its original manual
10. e PCl to PCI Bridge Slot 3 5 3 0 pci bridge PCI to PCl Bridge Slot 3 5 4 0 lt Slots in ExpressBox 1U Install PCI Express cards For easy serviceability the PCI Express slots are accessible without removing the lid of the enclosure The backplane is mounted to a movable carriage from the rear of the chassis For convenience Magma ExpressBox 1U uses thumbscrews for easy access to the internal PCI Express slots Loosen the thumbscrews to release and open the carriage Adjustable card retainers should be used to hold the PCI Express cards securely in place Use the thumbscrews to loose and rotate the card retainers to the appropriate position for securing the card Be sure to apply power to ExpressBox first then the host computer Your operating system may prompt for software or drivers for the PCI Express cards you have installed in ExpressBox Follow instructions provided by the PCI Express card manufacturer FCC Statement NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part I5 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not in stalled and used in accordance with the instruction manual may cause harmful interference to radio communications Opera t
11. esponsible for missing components and or systems or components that are found to be physically damaged upon return Advanced Replacement Service is not offered for the following products a Out of Warranty products If your product is out of warranty and requires repair please refer to the Out of Warranty Repair Service detailed below b OEM branded products If your product is manufactured by Magma but carries another brand name please contact the company whose brand name appears on the product or the third party company who sold you the product for information regarding their advanced replacement policies NON RETURNED ADVANCED REPLACEMENTS Defective product cannot be returned for credit after 90 days following arrival of your Advanced Replacement EXPEDITED REPAIR OPTIONS Although Magma does not offer an Expedited Repair Program there are methods to expedite the receipt of your replaced or repaired Product a Expedited Shipping You may request priority shipping and must bear the extra costs of priority shipping by providing a VISA MasterCard or American Express card number to a Technical Support Specialist when the RMA number is requested b Advanced Replacement The fee based Advanced Replacement Service described above is the quickest method to replace defective product OUT OF WARRANTY REPAIR SERVICE Magma will attempt to repair out of warranty defects at an additional charge You will be charged a minimum evaluation fee of 150
12. ion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num riqu de la classe A est conform a la norme NMB 003 du Canada CE The product s described in this manual complies with all applicable European Union CE directives Magma will not retest or recertify systems or components that have been reconfigured by customers Warranty and Repair Policy For Magma ExpressBox 1U 30 DAY MONEY BACK GUARANTEE Your satisfaction is extremely important to us and your feedback helps us improve our products and services If for any reason you are not 100 satisfied with your Magma product contact the Magma Sales Department and return your product postmarked within 30 days of the invoice date for a full refund or exchange excluding shipping and handling charges and any international duties After 30 days product may be returne
13. ke sure the Magma PCle host card is properly seated in the host computer and check the DIP switch setting on the host card The DIP switch setting must be x8 if the host card is inserted into a x8 PCI Express slot or set to x4 if using a x4 PCI Express slot Problem Additional slots not seen in Device Manager Solution Make sure the cable is installed correctly The lower connection should be used for connecting a single chassis to a host machine The upper connection should be used for expanded or daisy chained configurations You will be able to locate your PCI Express cards under one of the root ports in your host system by viewing Device Manager or Apply System Profiler If trouble persists contact Technical Support Technical Help Contact Technical Support by phone at 858 530 25 1 I Support is available Monday through Friday 8 00 AM to 5 00 PM Pacific Time Web www magma com support THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED AND WE EXPRESSLY DISCLAIM ALL OTHER WARRANTIES TO THE MAXIMUM EXTENT ALLOWED BY LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR ANY PARTICULAR PURPOSE AND NON INFRINGEMENT Our sole liability and your sole remedy in contract tort or otherwise shall be limited to repair or replacement of defective product We will not be liable for indirect direct special punitive or consequential damages of any kind including loss of use loss or damage
14. ndly interface allows initiating a agent while the chassis can support both hot swap request without affecting the DHCP and static IP setups operation of the entire system e Flexible SNMP trap management allows for Any one of the four PCle peripherals can be early detection of chassis failures Such events stopped and replaced with the same or include chassis overheating swappable fan equivalent peripheral failure and swappable power supply failure e All four expansion slots are designed to e Real time reporting of chassis temperature protect a PCle peripheral electrically in the as probed in two locations within the chassis event of Its surprise removal is available via the same interface e The SNMP agent supports managers across multiple platforms DOS Linux UNIX etc In addition to SNMP monitoring and reporting the chassis features an IMPORTANT Additional information about configuring SNMP and utilizing Hot Plug features can be found in the user manual at www magma com support manuals Troubleshooting Problem ExpressBox does not power on Solution Make sure both power cords are connected to power source Make sure both power supplies are set to ON or 1 on the front of the chassis Push power but ton on front left side of chassis to power up You should see two green LED s one on each power supply You should see a green led next to the lightening bolt picture Problem System halted on boot Solution Ma
15. oduct If the condition of the product is misrepresented Magma may impose a 75 00 handling fee PRODUCTS DAMAGED IN SHIPPING Magma ensures that all Products will be suitably packed marked and shipped in accordance with common carrier and other applicable requirements It is your responsibility to handle damage caused in shipping Therefore it is highly recommended that you do not sign the delivery receipt for your shipment until you have determined that it is free of shipping damage If you determine that the Product has been damaged in shipping you are responsible for filing a damage claim with the freight company ADVANCED REPLACEMENT SERVICE Magma offers an Advanced Replacement Service primarily intended to address severe problems encountered in a system within the first 60 days after shipment Under the terms of this service Magma will expedite the shipment of a replacement product prior to receiving the defective product Advanced replacements are available by providing a VISA MasterCard or American Express card which will be charged the list price of the replacement product and associated shipping costs The cost for this service is ranges from 25 to 100 plus a 25 restocking fee Credit for the purchase price of the original product will be issued 7 10 business days after receipt of the original product The original product must be returned to Magma with all parts and components that were shipped with it in undamaged condition You are r

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