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Sprint Nextel PC-5740 User's Manual

1. oooooooommmmmmmorm 85 Transmitter Specifications ee cee eee eee ees 86 Receiver Specifications Hardware Specifications 00 cece eee eee eee ee 88 Miscellaneous 2 2 56 53 0cscccteccstacsivasssecvessawse sa 88 4B Regulatory Information oo oooooommoo 89 Regulatory Notices 02 ara 90 Section 5 Safety and Terms amp Conditions 93 5A Safety andNotices ooooooooocmmmmmmmm o 95 Important Notice u een 96 Safety and Hazards u unu usa 97 5B TermsandConditions oooooooommmmmm 99 Terms and Conditions of Service 000005 100 Welcome to Sprint Sprint is committed to bringing you the best wireless technology available When it comes to mobile connectivity the Sprint PCS Connection Card offers more freedom than ever before No wires no cables just access to your data when you need it The power of the Internet and your company data is truly at your fingertips This guide will familiarize you with our technology and with your new Sprint PCS Connection Card and Sprint PCS Connection Manager Software through simple easy to follow instructions Welcome and thank you for choosing Sprint Introduction This User s Guide introduces you to Sprint PCS Service and all the features of your new phone It s divided into five sections Section 1 Sprint PCS Connection Card Basics Section 2 Using
2. Roaming Coverage You are roaming anytime your phone indicates that you are roaming Roaming coverage is only available with certain devices and unless included as part of your Services will result in additional charges Roaming calls placed manually through an operator or witha credit card will always incur separate and additional charges Depending on your phone settings you may automatically roam if there is a gap or interruption in coverage within the Sprint Nationwide PCS Network coverage area and roaming coverage areas See your phone guide for how to adjust phone settings Certain features and services may not be available in roaming coverage areas including PCS Vision voicemail call waiting call forwarding etc Charges Carefully review the terms of your Services You will be assessed charges based on the terms of your Services including without limitation monthly recurring charges and charges based on actual usage e g charges for long distance roaming call forwarding directory assistance etc Airtime and other time based usage charges are calculated from when your Section 5B Terms and Conditions 103 104 device first initiates contact with a network until the network connection is broken whether or not you were actually successful in connecting to the intended destination However you will not be charged for voice calls that ring and do not pick up or if you get a busy signal For voice calls received
3. ES PCS vision Connect your phone or card Note Inthis state the GO button is unavailable to indicate it cannot be engaged The signal strength and image compression icons also are not visible Disconnected If the Sprint PCS Connection Manager interface fails to detect a Sprint PCS Connection Card the message Connect your phone or card will continue to display In this state the GO button is available and the signal strength icon is visible Click GO to initiate a connection 34 Section 2A Sprint PCS Connection Manager Software If a Dial up Networking Connection is also available the GO submenu displays The GO submenu lists all available connections grouped by connection type and in alphabetical order The connection type Sprint PCS Vision or Dial up Networking appears on the left with the connection name to its right Duplicate connections appear only once Connecting In this state the Sprint PCS Connection Manager is attempting to makea connectio During this action the display will progress from Connecting to Authenticating to Authenticated The signal strength icon is visible and the GO button changes to Stop Sprint Ifyou attempt to establish a Sprint PCS Vision connection that requires a password or a Dial up Networking Connection requiring a remote login and password a dialog box will appear Enter the relevant information and click OK to continue the connection p
4. any wireless devices or related accessories d content or information accessed while using our Services such as through the internet e interruption or failure in accessing or attempting to access emergency services from your phone including through 911 E911 or otherwise or f events due to factors beyond our control including acts of God including without limitation weather related phenomena fire or earthquake war riot strike or orders of governmental authority Inthe event we are found to be responsible to you for monetary damages relating to the Services including wireless devices you agree that any such damages will Section 5B Terms and Conditions not exceed the pro rated monthly recurring charge for your Services during the affected period NO CONSEQUENTIAL OR OTHER DAMAGES UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF ORIN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES INCLUDING WITHOUT LIMITATION LOST PROFITS LOSS OF BUSINESS OR COST OF REPLACEMENT PRODUCTS AND SERVICES THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT MANDATORY ARBITRATION OF DISPUTES INSTEAD OF SUING IN COURT YOU AND SPRINT AGREE TO ARBITRATE ANY AND ALL CLAIMS CONTROVERSIES OR DISPUTES AGAINST EACH OTHER ARISING OUT OF OR RELATING TO THIS AGREEMEN INCLUDING WITHOU
5. materials or visit www sprint com for additional important information on this option Wireless Web Wireless Web Services may be available depending on your device and Service plan option This is not a Vision service Usage is calculated on minutes used and generally deducts from your Service plan minutes See our printed in store materials or visit www sprint com for additional important information on this option Lost or Stolen Equipment If your device is lost or stolen please notify us immediately by calling 1 888 211 4PCS You are responsible for all charges incurred before you notify us of the loss or theft You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use Messaging You may incur charges in accessing sending or receiving messages on your device We may impose limits on the number of voicemail text email or other messages that can be retained through your account Indicators of messages on your device including mailbox icons may not always provide an up to date indication of new messages and you may at times need to manually reset or clear your mailbox indicator Legitimate messages may be interrupted by software aimed at prevention of SPAM or similar messages Caller ID If you do not want people you call to receive the number assigned to your phone call us at 1 888 211 4PCS for information about automatic Section 5B Terms and Conditions 107 108 Caller ID blocking T
6. this step is not necessary Once the application software and driver are installed the card is ready for use Otherwise you must use the Sprint Activation Wizard to activate and configure your account Activation involves phoning Sprint Customer Service exchanging information and entering your account information into the appropriate fields in the wizard To activate an account and configure your Sprint PCS Connection Card 1 Insert the card into your PC Card slot The Activation Wizard will launch automatically 2 Click Nextto begin the activation process The windows will describe the process 3 Please telephone Sprint Customer Service to set up your Sprint PCS wireless network account a Ifyou will be using your Sprint PCS Connection Card primarily for business purposes call 1 877 789 3969 a Ifyour card is intended primarily for personal use call 1 888 715 4588 Section 1C Installing the Sprint PCS Connection Card You should have the following information available a Your billing address a Your Social Security or Tax ID number Your driver s license number Your Sprint PCS Connection Card s ESN electronic serial number The ESN is printed on the card s label and can also be displayed during the installation process Apenand papertowrite down your account information Inform your Sprint Customer Service Specialist that you are activating a Sprint PCS Connection Card PC 5740 During this call Spri
7. Establish Cancel Detail i 29 9 kb 0 17 MB 0 20 MB Connection rawer 30 Section 2A Sprint PCS Connection Manager Software About the Interface The following application functions are available within the main window of the Sprint PCS Connection Manager Software Close Closes the interface and Exits the software Go Initiates a connection Stop Ends or cancels a connection Minimize Minimizes the interface to System Tray Mode Menu Provides access to tools and options settings Message Area Displays Connect your phone or card Ready Disconnect Connect Connecting or Connected states Image Compression if applicable Indicates the relative speed of your Sprint PCS Vision connections Transfer Receive Visual indicator of data activity Signal Strength Visual indicator of signal strength Detail Drawer Displays byte counter Click to expand and to close Section 2A Sprint PCS Connection Manager Software 31 32 Secondary Menu Options Clicking the Menu button located in the upper left corner of the interface provides access to the Sprint PCS Connection Manager Software secondary menu New Connection Edit Connection Alert Log Connection History Device Info amp Diagnostics Software Updates Links Help About PCS Connection Manager Settings gt Exit If there is a Dial up Networking Connection available the Go C
8. Launch when Windows Starts When selected the Sprint PCS Connection Manager Software launches automatically upon startup of your computer Enable Bytemobile Optimization Client When selected the image compression software is enabled When finished click Apply and then OK to save changes and close Settings dialog box Software Updates It is recommended that you check for updates to the Sprint PCS Connection Manager Software regularly for the latest features and network enhancements Place a checkmark in the Check for Updates about Once a Month option for automatic updates or select Check Now for immediate access to Sprint PCS Connection Manager Software updates that are available Section 2A Sprint PCS Connection Manager Software 43 Components The Components dialog box offers the ability to make changes to enable or disable Sprint PCS Connection Manager components 1 Select the component Sprint PCS Vision you want to enable or disable 2 Arrange the order in which the components appear in the Sprint PCS Connection Manager Software 3 Press Cancelto undo any changes 4 Else click Apply or OK to save changes and close the Settings dialog box Sprint PCS Vision The Sprint PCS Vision dialog box offers the ability to affect the behavior of your Sprint PCS Vision access Select the Show Welcome screen checkbox if you would like to have a welcome screen appear upon a successful connection
9. PCS Connection Card operates over a type of wireless network called CDMA Code Division Multiple Access To use the Sprint PCS Connection Card you need an account that gives you access toa CDMA network Every CDMA network operates on one of three radio frequency bands Your Sprint PCS Connection Card PC 5740 leverages the high speed CDMA 1xEV DO nework and operates on the 1900 MHz band The Sprint PCS Connection Card utilizes CDMA 1xEV DO technology enabling real time high speed wireless access to email the Internet or your company network The card runs on most current Windows compatible laptop or desktop computers and it provides data transmission of up to 2 4 Megabits per second Mbps average speed of 300 800 kbps before bandswidth optimization Tip More information about CDMA networks is available on the CDMA Development Group Web site www cdg org Section 1A Introducing the Sprint PCS Connection Card ANetwork Card During Sprint PCS Vision connections the Sprint PCS Connection Card is a true network card functioning just like the network cards familiar to most business computer users Once installed and configured the card connects instantly to the CDMA network with just a few mouse clicks To surf the Web you can just insert the card click a few buttons and launch your Internet browser To access your company network you may need to launch an extranet client after you connect tothe CDMA network Tip To
10. Properly addressed written notice is effective three days after deposit in the U S mail postage prepaid This Agreement is governed by and must be construed under federal law and the laws of the State of Kansas without regard to choice of law principles If either of us waives or fails to enforce any requirement under this Agreement in any one instance that does not waive our right to later enforce that requirement If any part of this Section 5B Terms and Conditions Agreement is held invalid or unenforceable the rest of this Agreement remains in full force and effect Section headings are for descriptive non interpretive purposes only You may not assign this Agreement to any other person or entity without our prior written approval This Agreement including any referenced documents and attachments makes up the entire agreement between us and replaces all prior written or spoken agreements Section 5B Terms and Conditions 111 Index A Activating the Card 22 Activation Wizard 51 Alert Log 51 69 B Business Connection 76 Cc CDMA Networks 4 Close Button 33 Connection History 52 69 Connection Manager See Sprint PCS Connection Manager Software Connection Status 34 Connections Establishing and Terminating 40 D Device Info amp Diagnostics 53 70 E Environmental Specifications 84 Establishing Connections 40 G GO Button 38 H Hardware Specifications 88 Index I Indicator Arealcons 37 Installing
11. Section 2A Sprint PCS Connection Manager Software In This Section TheSprintPCS Connection ManagerSoftware Starting the Sprint PCS Connection Manager Software The Sprint PCS Connection Manager Software Window Taskbar Icons Establishing and Terminating Connections Sprint PCS Connection Manager Software Menu Options Accessing Links This chapter outlines the Sprint PCS Connection Manager Software interface for your notebook PC including the components of the main window button usage taskbar icons and more Once you ve mastered the basics here you l be ready to begin using your Sprint PCS Connection Card Section 2A Sprint PCS Connection Manager Software 27 The Sprint PCS Connection Manager Software Sprint PCS Connection Manager Software allows you to manage and monitor the connection between your Sprint PCS Connection Card and the CDMA network Use the Connection Manager Software to Determine your signal strength roaming status Sprint PCS Vision availability and other network parameters Initiate data calls View call statistics Enable and disable features such as Always on Top which allows you to set the card software to display in front of other application windows Set options related to sounds played and the lock code security feature which you can use to prevent others from using your card You must run the Sprint PCS Connection Manager Software anytime you use the Spr
12. Sprint PCS Connection Manager Software interface 2 Select Links fromthe submenu 3 Select Sprint PCS Web Site or Sprint PCS Business Connection Note The Sprint PCS Connection Manager Software interface Links menu does not allow you to add remove links Continue to manage direct links to your favorite Web sites through your Web browser Section 2A Sprint PCS Connection Manager Software Section 2B Menu Options In This Section OverviewofMenuitems ActivationWizard Alert Log Connection History Device Info amp Diagnostics Links Notebook PCs Software Updates Settings About Sprint PCS Connection Manager This chapter provides an overview and brief description of each menu option you may encounter while using your Sprint PCS Connection Card and Sprint PCS Connection Manager Software Section 2B Menu Options 49 Overview of Menu Items The following table outlines various menu items and provides a brief description and links on where in this guide to locate more detailed information about the item Menu Items Description For more information see Go Connect Establish a data connection Page 38 ActivationWizard Configure the card to use your Page 51 Sprint PCS Wireless Network Account View information on card errors or Page 51 AlertLog failures by date time alert connection 8 name and type ConnectionHistory View information on data connections Page 52 by date t
13. by your device you are charged from the time shortly before the phone starts ringing until the call is terminated You are charged for an entire voice call based onthe time period in which the call is initiated Partial minutes of use are rounded up to the next minute Sprint PCS Vision Charges Vision usage is measured in bytes not in minutes Bytes are rounded up to kilobytes Usage rounding occurs at the top of each clock hour while in a session and at the end of each session and is then charged to you based on the terms of your Services Depending on your Services usage may be charged against an allowance or ona fixed price per kilobyte Usage charges may be rounded up tothe next cent at monthly or other intervals In certain instances you may not know that your session has not ended As long as your device is connected to our network you will incur data usage charges You will be charged for all data directed to the internet address or IP address assigned to your device regardless of who initiates the activity or whether your device actually receives the data This includes but is not limited to the amount of data associated with the particular information item e g game ringer email etc additional data used in accessing transporting and routing this information item on our network data from partial or interrupted downloads re sent data and data associated with unsuccessful attempts to reach websites or use applications Bas
14. optimize your settings for faster speeds and data conservation when accessing your company network work in Offline mode and synchronize periodically to send and receive company email Do not use the Preview Pane also save or drag and drop attachments to a desktop folder before opening them rather than double clicking them in the email For more detailed information access the Microsoft whitepaper at http www microsoft com office outlook evaluation perform doc Package Contents Your Sprint PCS Connection Card package contains the following components Sprint PCS Connection Card PC 5740 Start Here Guide Installation CD containing the Sprint PCS Connection Manager Software and this User s Guide Warranty Section 1A Introducing the Sprint PCS Connection Card 5 About This Guide This User s Guide is designed to provide you with all the information you need to install and use your Sprint PCS Connection Card Section 1 which you are reading gives you an overview of the card and its basic features and provides instructions for installing your Sprint PCS Connection Card and Sprint PCS Connection Manager Software Section 2 provides detailed step by step instructions for usingthe card Section 3 introduces Sprint PCS Vision Services Section 4 provides electrical radiofrequency and other specifications forthe Sprint PCS Connection Card as well as regulatory notices concerning your Sprint PCS Conne
15. the Card 13 24 L Links 48 54 Lock Code 45 M Mechanical Specifications 84 Menu Options 49 55 Overview 50 Menu Tools 69 Minimize Button 33 P Package Contents 5 R Receiver Specifications 87 Regulatory Notices 90 Reinstalling the Driver 62 Resource Conflicts 67 S Safety and Hazards 97 Software Specifications 85 Software Updates 54 Sprint Customer Service 9 Sprint PCS Connection Card Activating 22 Care and Maintenance 11 Inserting and Removing 18 Installing 13 24 113 114 Software Overview 8 Sprint PCS Connection Manager Software 27 48 Indicator Area 36 Installing 16 Interface 31 Menu Options 41 Secondary Menu Options 32 Settings 42 Software Updates 43 Starting 29 Window illus 30 Sprint PCS Mail 75 Sprint PCS Service Activating 9 Sprint PCS Vision 44 73 79 System Requirements 15 Taskbar Icons 39 Terminating Connections 40 Terms and Conditions 100 Transmitter Specifications 86 Troubleshooting 57 70 U User Name 74 w Web Launching 74 Welcome i Index Notes
16. the Sprint PCS Connection Card Section 3 Sprint PCS Vision Section 4 Technical Specifications and Regulatory Information Section 5 Safety Information and Terms amp Conditions Throughout the guide you ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service The Table of Contents and Index will help you locate specific information quickly You ll get the most out of your phone if you read each section However if you d like to get right to a specific feature simply turn to that page Follow the instructions in that section and you ll be ready to use your phone in notime Section 1 Sprint PCS Connection Card Basics N Sprint Y Section 1A Introducing the Sprint PCS Connection Card In This Section YourSprintPcsconnectioncard ANetwork Card Package Contents AboutThis Guide This section introduces the basic features and functions of your Sprint PCS Connection Card the materials included with your card and an overview of the sections in this User s Guide Section 1A Introducing the Sprint PCS Connection Card 3 Your Sprint PCS Connection Card Your Sprint PCS Connection Card fits into a Type II PC Cardslot available on most notebook PCs and functions as a wireless network card This card allows you to Access your company network Sendand receive email Accessthe Internet CDMA Networks The Sprint
17. to remove the card when transporting your notebook or Tablet PC Section 1C Installing the Sprint PCS Connection Card When you insert the card the following should occur Ifsound effects are enabled the PC beeps The Unplug Eject Hardware appears in the system tray unless the feature has been disabled 3 Windows 2000 Windows XP Asa E 3 E 120M Unplug Eject Hardware Icon J l System Tray Icon system tray The Sprint PCS Connection Manager Software launches unless the auto launch feature has been disabled The card is powered as soon as you insert it Removing Power from the Sprint PCS Connection Card When the Sprint PCS Connection Card is connected to the computer it has power and is trying to communicate with the network To remove power the Sprint PCS Connection Manager software must be closed and the card must be properly ejected from the PC Card slot Section 1C Installing the Sprint PCS Connection Card 19 Removing the Sprint PCS Connection Card Toremove the card 1 Close the Sprint PCS Connection Manager program if it is running There are two methods to closing the program Click the close icon on the interface sy Right clickthe Sprint PCS Connection Manager system tray icon and select Exit from the menu Close PCS Connection Manager Help About PCS Connection Manager Exit 12 00 PM sven Tray om system tray 2 Left clickthe Unplug Eject Hardware icon inthe
18. 1B Getting Started Activating and Using Sprint PCS Service Before using your Sprint PCS Connection Card you must first set up your Sprint PCS wireless network account To set up your Sprint PCS Connection Card wireless network account Call Sprint Customer Service Ifyou will be using your Sprint PCS Connection Card primarily for business purposes call 1 877 789 3969 Ifyour card is intended primarily for personal use call 1 888 715 4588 You should have the following information available Your billing address Your Social Security number or Tax ID number Your driver s license number o Your Sprint PCS Connection Card s ESN electronic serial number The ESN is printed on the card s label and can also be displayed during the installation process Apenand paper to write down your account information Section 1B Getting Started 9 During this call Sprint Customer Service will help you select your service plan and guide you through the activation process They will also provide you with the following important account information Your card s Activation Code Your card s Phone Number Your card s Lock Code Tip You can use the Lock Code feature to prevent others from using your account should your Sprint PCS Connection Card be lost or stolen Unless your card has been pre activated the Sprint PCS Connection Manager Software application will automatically detect that no account has been
19. 2 You will see a prompt Clear all entries from the Alert Log Click Yes to delete all records Click Noto cancel Section 2B Menu Options 51 Connection History The Connection History maintains a record of your outgoing and incoming calls and data connections In the Settings window displayed when you select MENU gt Settings on the General tab you can choose whether or not to keepa connection history To enable or disable Connection History notebook PCs gt Select MENU gt Settings gt General gt Keep Connection History Acheck mark next to the option indicates that it is enabled To display the Connection History gt Select MENU gt Connection History For each message the Connection History displays The date andtime the connection was initiated Thetype of connection Sprint PCS Vision connection Deleting Records To delete all records in the Connection History 1 Fromthe Connection History window click Clear 2 You will see a prompt Clear all entries from the Connection History Click Yesto delete all records Click Noto cancel Section 2B Menu Options Device Info amp Diagnostics The Device Info amp Diagnostics window displays detailed information about your Sprint PCS Connection Card Sprint PCS Connection Manager Software signal strength port configuration and more The information displayed in this window includes The manufacturer Sprint PCS Connection Ca
20. 9 The Sprint PCS Connection Manager Software Window 30 Taskbarllcons miis ii a arias 39 Establishing and Terminating Connections 40 Sprint PCS Connection Manager Software Menu Options u nn a d 41 ACCESSING LINKS coito 48 2B Menu Options u 49 Oyerview of MenUlteMS si csrsrsrcrseisssi ssri csi nerize 50 Activation Wizard osise 20 00 nage aan 51 Alertl g u a Connection History Device Info amp Diagnostics oooccccccccncccccccnooo 53 Links Notebook PCs 00 cee cece eee e eet e cece e eens 54 Software Updates cetro eine 54 A aan About Sprint PCS Connection Manager 2C TroubleshootingTips ooooooommmmmmo Problem Causes and Suggestions 0 000008 58 Reinstalling the Sprint PCS Connection Card Driver 62 Resolving Resource Conflicts 0 0c eee e ee eee 67 Using the Menu Tools cccsscccnsve esi naaa 69 Section 3 Sprint PCS Vision ooooooo o 71 3A Sprint PCSVision ccc eee cece eee e eee eee 73 Launching the Web oo coseno iris 74 Using Sprint PCS Mall scesi ocio see 75 Sprint PESVISIOMEAOS io ci n ee 78 Section 4 Technical Specifications and Regulatory Information ooo ooooomoooo 81 4A Technical Specifications o oooooooooooo 83 Environmental Specifications cee e eee eee 84 Mechanical Specifications cece ee eee e ee eee 84 Software Specifications
21. Conditions 99 Terms and Conditions of Service Terms and Conditions of Services Effective September 1 2005 Thanks for choosing Sprint These terms and conditions are part of your agreement with Sprint for PCS CDMA Services Separate terms apply for any iDEN products or services Please note these terms may not be the most current version You can get a current version of the terms on our website at www sprint com or by requesting a copy from us at 1 888 211 4PCS A Para solicitar esta literatura en espa ol por favor contactar a 1 888 211 4PCS 4727 General This agreement Agreement covers the terms on which we agree to provide and you agree to accept any service or product we make available to you including your wireless services wireless devices etc collectively Services You accept this Agreement when you do any of the following a provide your written or electronic signature b accept through an oral or electronic statement c attempt to or in any way use any of the Services d pay for any Services or e open any materials or package that says you are accepting when you open it The Agreement includes the terms in this document together with the terms associated with the Services you select as described in our marketing materials e g service plan brochures or on our website You represent that you are at us least 18 years old In this document we use the words we our or Sprint to refer to
22. N Sprint 7 Sprint PCS Connection Card PC 5740 www sprint com 2005 Sprint Nextel All rights reserved No reproduction in whole or in part without prior written approval Sprint the Going Forward logo the NEXTEL name and logo and other trademarks are trademarks of Sprint Nextel Printed inthe U S A Table of Contents Welcome to Sprint vee sa i Introduction ccc cece cee eee cece eee ences ii Section 1 Sprint PCS Connection Card Basics 1 1A Introducing the Sprint PCS ConnectionCard 3 Your Sprint PCS Connection Card 0 cece eee eee 4 ANetw rk Car insite tries eaa cepo 5 Package Contents u es 5 About This Guide eiii 6 1B Getting Started With Your Sprint PCS Connection Card 7 Gettingst rted A east 8 The Sprint PCS Connection Card Software 8 Activating and Using Sprint PCS Service 4 9 Care and Maintenance u a 11 1C Installingthe SprintPCS Connection Card 13 Getting Started siii iia ea 14 Installingthe Sprint PCS Connection Manager Software 16 Inserting and Removing the Sprint PCS Connection Card 18 ActivatingYour Sprint PCS Connection Card 22 Section 2 Using the Sprint PCS Connection Card 25 2A Sprint PCS Connection Manager Software 27 The Sprint PCS Connection Manager Software 28 Starting the Sprint PCS Connection Manager Software 2
23. PCS Mail SprintPCS Business Connection Personal Edition Sprint PCS Vision FAQs Sprint PCS Vision brings you clarity you can see and hear with enhanced always on advanced multimedia services like email Web browsing and Sprint PCS Business Connection that are easy to learn and use This rich colorful graphic experience is a revolutionary way to look at wireless communications Section 3A Sprint PCS Vision 73 D Web Launching the Web 74 To access this information 1 Launchthe Sprint PCS Connection Manager Software by double clicking the icon on your desktop 2 Click GOto launch your Sprint PCS Vision connection 3 Once your Sprint PCS Vision connection is established you may launch your browser application for example Internet Explorer or Netscape Navigator Your User Name When you buy a Sprint PCS Connection Card and sign up for service you re automatically assigned a User Name Then when you use Sprint PCS Vision services your User Name is submitted to identify you to the Nationwide Sprint PCS Network The User Nameis also useful as an address for email and text messaging as a way to personalize Internet services and as an online virtual identity A User Name is typically based onthe customer s name and a number followed by sprintpcs com For example the third John Smith to sign up for Sprint PCS Vision services might have jsmith003 sprint com as his User Name If you want
24. Sprint Spectrum L P and its affiliates doing business as Sprint PCS Agreement We may change the Agreement at any time with notice Any changes to the Agreement are effective when we publish them If you use our Services or make any payment to us on or after the effective date of the changes you accept the changes If we change a material term of the Agreement and that change has a material adverse effect on you you may 100 Section 5B Terms and Conditions terminate the Agreement without an Early Termination Fee by calling 1 888 567 5528 within 30 days after the changes go into effect You understand and agree that taxes Universal Service fees and other charges imposed by the government or based on government calculations may increase or decrease ona monthly basis and that this paragraph does not apply to any increases in such taxes Universal Service fees or other charges Activating Service Before activation we may check your credit and verify your identity You must have and maintain satisfactory credit to receive and continue to receive Services We may charge a nonrefundable activation fee deposit prepayment or other fee to establish or maintain Services Term Commitments Unless we specifically tell you otherwise our service plans require that you maintain service for a minimum term Term Service Plan usually 1or2years After satisfying this minimum term your service plan will continue on a month to month basis unles
25. T LIMITATION THE SERVICES ANY PHONES EQUIPMENT OR ADVERTISING EVEN IF IT ARISES AFTER YOUR SERVICES HAVE TERMINATED AND INCLUDING CLAIMS YOU MAY BRING AGAINST SPRINT S EMPLOYEES AGENTS AFFILIATES OR OTHER REPRESENTATIVES OR THAT SPRINT MAY BRING AGAINST YOU CLAIMS THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT AND ITS PROVISIONS NOT STATE LAW GOVERN ALL QUESTIONS OF WHETHERA CLAIM IS SUBJECT TO ARBITRATION THIS PROVISION DOES NOT PREVENT EITHER YOU OR SPRINT FROM BRINGING APPROPRIATE CLAIMS IN SMALL CLAIMS COURT BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A STATE PUBLIC UTILITIES COMMISSION YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT NOR YOU WILL JOIN ANY CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY INA LAWSUIT ARBITRATION OR OTHER PROCEEDING THAT NO CLAIM EITHER SPRINT OR YOU HAS AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS WIDE BASIS AND THAT NEITHER SPRINT NOR YOU WILLASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IF FOR ANY REASON THIS ARBITRATION PROVISION DOES NOT APPLY TO A CLAIM WE AGREE TO WAIVE TRIAL BY JURY Section 5B Terms and Conditions 109 110 Asingle arbitrator engaged in the practice of law will conduct the arbitration The arbitration will be filed with and the arbitrator will be selected according to the rules of either JAMS or the National Arbitration Forum NAF or alternatively as we may mutually agree We agree to act in good faith in selectin
26. Vision data connection is active Section 2A Sprint PCS Connection Manager Software 37 The GO Button The GO button is used to establish and cancel a connection The text on the button changes during different connection stages GO Ready to establish a connection Click the button to start a connection if only one is defined or to display a list from which you can select a connection if more than one connection is defined Stop Onceaconnection is established the GO button changes to read Stop A connection is being established or is already established Click the button to cancel or disconnect 38 Section 2A Sprint PCS Connection Manager Software Taskbar Icons The Sprint PCS Connection Manager Software displays an icon inthe system tray in the lower right portion of the display screen on your computer The system tray icon indicates your connection status Connecting Sprint PCS Connection Card is ready to connect oris currently making a connection Connected Connection established to Nationwide Sprint PCS Network and data transferin process E Dormant Connection established but no data transfer taking place Disconnected Sprint PCS Connection Manager running but no connection in progress Error Sprint PCS Connection Manager has encountered a hardware failure in your computer s modem or other error while attempting to connect Section 2A Sprint PCS Connection Manager Software 39 Establish
27. a particular User Name you can visit www sprint com and get the name you want as long as nobody else has it Your User Name will be automatically programmed into your Sprint PCS Connection Card You don t have to enter it Section 3A Sprint PCS Vision MA Messaging Using Sprint PCS Mail With Sprint PCS Mail you can set up an account at no additional charge and perform many of the typical email functions from your Sprint PCS Connection Card that you can from your desktop computer You can manage your Sprint PCS Mail Account from your Sprint PCS Connection Card or desktop computer at www sprint com You can also access other select email providers from the Web Accessing Sprint PCS Mail Messages To access Sprint PCS Mail Messages 1 Fromthe Web home page select the Messaging folder 2 Select E mail If you re a first time user prompts will help you set up your email account by establishing a User Name and password 3 Toviewyour messages select Inbox 4 Selectthe message you wish to read 5 Onceyou ve read a message usethe quick actions atthe end ofeach message Erase Reply Reply All or Next Message or select Menu for a full list of options Section 3A Sprint PCS Vision 75 Composing Sprint PCS Mail Messages To compose a Sprint PCS Mail Message 1 Fromthe Web home page select the Messaging folder 2 Select E mail 3 Select Compose 4 Select Add Name to enter the address of the person to wh
28. ams and open the Control Panel by selecting Start gt Settings gt Control Panel 2 Double click the System icon 3 Click the Hardware tab 4 Click the Device Manager button Section 2C Troubleshooting Tips 67 5 Locate the device that you want to disable a Ifyou want to disable an internal modem expand the n Modem tree by clicking the sign to its left a Ifyou want to disable an infrared device expand the ayy Infrared Devices tree by clicking the sign to its left a Ifyou want to disable a network card expand the u Network Adapters tree by clicking the sign to its left 6 Right click the device you want to disable choose Disable from the pop up menu that appears and click OK Windows XP To resolve a resource conflict in Windows XP gt Disable a device internal modem infrared device or network card Disabling an Internal Modem Infrared Device or Network Card 1 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel Double click the System icon Click the Hardware tab Click the Device Manager button TP WN Locate the device that you want to disable a Ifyou want to disable an internal modem expand the n Modem tree by clicking the sign to its left Ifyou want to disable an infrared device expand the yn Infrared Devices tree by clicking the sign to its left a
29. ards Do not operate the Sprint PCS Connection Card PC 5740 in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sprint PCS Connection Card PC 5740 MUST BE POWERED OFF It cantransmit signals that could interfere with this equipment Do not operate the Sprint PCS Connection Card PC 5740 in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sprint PCS Connection Card PC 5740 MUST BE POWERED OFF When operating it can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle should not operate the Sprint PCS Connection Card PC 5740 while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some jurisdictions operating such communications devices while in control of a vehicle is an offense WARNING This product contains a chemical known to the State of California to cause cancer This product contains a chemical known to the State of California to cause birth defects or other reproductive harm Section 5A Safety and Notices 97 98 Section 5B Terms and Conditions In This Section This section contains the terms and conditions of service for your new Sprint PCS Connection Card Section 5B Terms and
30. configured when you run it for the first time The Sprint Activation Wizard willthen launch to guide you through the activation and configuration process 10 Section 1B Getting Started Care and Maintenance As with any electronic device the Sprint PCS Connection Card must be handled with care to ensure reliable operation Follow these guidelines in using and storing the card Do not apply adhesive labels to the card They may cause the card to become jammed inside the card slot The card should fit easily into your Type II PC Card slot Forcing the card into a slot may damage the connector pins Protect the card from liquids dust and excessive heat When not installed in your computer store the card in a safe place Never force the Sprint PCS Connection Card in or out of your computer s PC Card slot When moving your computer always remove the Sprint PCS Connection Card from the PC Card slot to avoid any damage Section 1B Getting Started 11 12 Section 1C Installing the Sprint PCS Connection Card In This Section Getting Started Installing the Sprint PCS Connection Manager Software Inserting and Removing the Sprint PCS Connection Card Activating Your Sprint PCS Connection Card This section guides you through the steps necessary to install your Sprint PCS Connection Card and make it operational on your notebook PC Section 1C Installing the Sprint PCS Connection Card 13 Get
31. correct card driver installed Note You must have the Sprint PCS Connection Card installation CD to complete this procedure Windows 2000 To verify that the correct driver is installed 1 Locate the existing driver 2 Update the driver Tolocate the driver 1 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel 2 Double click the System icon 3 Click the Hardware tab 4 Click the Device Manager button 62 Section 2C Troubleshooting Tips 5 Locate the Sprint PCS Connection Card entries by using the signs to expand the listings For example to see allthe installed modems click the sign to the left of Modems The card should have three entries a The card should display under Multifunction adapters as Sprint PC 5740 Modem Parent a The card should display under Modems as Sprint PC 5740 Modem The card should display under Network adapters as Sprint PC 5740 Modem Modem Adapter Ifthe listings above do not appear identify the listing for the Sprint PCS Connection Card by ejecting the card This causes the driver listing for the card to disappear from the list Reinsert the card again to cause the driver listing to reappear You can identify the entries for the Sprint PCS Connection Card by observing which entries are affected when you eject and reinsert the card Updating the Driver 1 NP wN Ifthe installation CD is not already in y
32. ction 4A Technical Specifications Section 4B Regulatory Information In This Section This section outlines important regulatory notices concerning your new Sprint PCS Connection Card Section 4B Regulatory Information 89 90 Regulatory Notices This device is compliant with Parts 15 and 24 ofthe FCC Rules Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesirable operations FCC guidelines stipulate that the antenna should be more than 1 5 cm 0 6 from all persons FCCID PP4PX 100 CAUTION Unauthorized modifications or changes not expressly approved by Sprint Communications Company L P could void compliance with regulatory rules and thereby your authority to use this equipment WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 amp 24 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference inan appropriate installation This equipment generates uses and can radiate radio frequency energy and if not installed and usedin accordance with the instructions may cause harmful interferenceto radiocommunication However there is no guarantee that interference will not occur ina particular installation Ifthi
33. ction Card Section 5 provides important safety and liability information and includes the Terms and Conditions of use forthe Sprint PCS Connection Card Section 1A Introducing the Sprint PCS Connection Card Section 1B Getting Started With Your Sprint PCS Connection Card In This Section Getting Started The Sprint PCS Connection Card Software Activating and Using Sprint PCS Service Careand Maintenance This section outlines the basics of getting started with your Sprint PCS Connection Card including installing the Sprint PCS Connection Manager Software and inserting and activating your card Section 1B Getting Started 7 Getting Started Before you can begin using your Sprint PCS Connection Card you must 1 Install the Sprint PCS Connection Manager Software including the Sprint PCS Connection Card driver software 2 Activate your Sprint PCS Account unless the card has been pre activated 3 Configure the Sprint PCS Connection Card to use your account The Sprint PCS Connection Card Software The Sprint PCS Connection Card comes with the following software Sprint PCS Connection Manager Software allows you to manage the card s actions and monitor your connections The driver software establishes the interface between the card and your Windows operating system The software must be installed before you insert the Sprint PCS Connection Card for the first time Section
34. ction goes dormant The connection can goactive again quickly If no data is transmitted or received for an extended period of time the connection willterminate Section 3A Sprint PCS Vision Can Isign out of data services You can sign out without turning off your Sprint PCS Connection Card however you will not be able to browse the Web or use other Sprint PCS Vision services You may signin again at any time To sign out go to Settings gt Internet gt Sign Out in the Sprint PCS Connection Manager Software menu How can optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network For optimized results workin Offline mode and synchronize periodically to send and receive company email Also save or drag and drop attachments into desktop folders before opening them ratherthan double clicking them in the email For more detailed information access the Microsoft whitepaper at http www microsoft com office outlook evaluation perform doc Section 3A Sprint PCS Vision 79 Section 4 Technical Specifications and Regulatory Information Sprint Y 82 Section 4A Technical Specifications In This Section Environmental Specifications Mechanical Specifications Software Specifications Receiver Specifications Transmitter Specifications Hardware Specifications Miscellaneous This section outlines the environmental and
35. e Sprint PCS Connection Card Driver Resolving Resource Conflicts Using the Menu Tools This section provides assistance in diagnosing and solving many common problems you may experience while using your Sprint PCS Connection Card and Sprint PCS Connection Manager Software with your notebook PC Section 2C Troubleshooting Tips 57 Problem Causes and Suggestions When properly installed the Sprint PCS Connection Card is a highly reliable product Most problems are caused by one of these issues The wrong driver has been installed System resources required by the card are being used by other devices Network coverage is not available either because you are outside the Nationwide Sprint PCS Network or because of an account or network problem This section describes how to diagnose and solve these and other problems If after reading this section you are unable to resolve a problem please visit www sprint com or contact Sprint Customer Service at 1 888 211 4PCS 4727 Error Searching for Sprint PCS Connection Card The Sprint PCS Connection Manager Software interface displays this message Searching for Sprint PCS Connection Card Possible Causes Suggestions a The card is not completely inserted into the PC Card slot b The wrong driver is installed for the card c There is a resource conflict a Eject and reinsert the card b See Reinstalling
36. ed on these and a number of other factors e g the specific application network performance etc data used and charged to you will vary widely even for the same activity Estimates of data usage for example the size of downloadable files will not be accurate or a reliable predictor of actual usage Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites sessions or services Taxes and Surcharges We invoice you for taxes fees and other charges levied by or remitted directly to federal state local or foreign governments Section 5B Terms and Conditions including without limitation sales gross receipts Universal Service use and excise taxes If you claim any tax exemption you must provide us with a valid tax exempt document Tax exemptions are not applied retroactively We also invoice you for surcharges that we collect and keep to pay for the costs of complying with government programs such as number pooling and portability and Enhanced 911 service these charges are not the taxes nor government imposed assessments Invoicing amp Payment Invoicing cycles and dates may change from time to time Monthly recurring and related charges for Services are generally invoiced one invoicing cycle in advance Other charges are invoiced soon after they are incurred Most usage is generally applied to the invoicing cycle in which they are incurred but in some instances may be app
37. es CPU Pentium III 166 MHz or higher Card Slots Type II PC Card Slot 32 bit bus Communications Ports 1 available Disk Drive CD ROM I O Resources 1 IRQ 32 bytes I O space Memory 32 MB Disk Space 14 MB Note Special Note for Windows 2000 Users To function properly the Sprint PCS Connection Card s IOTA protocol requires support for high security 128 bit encryption Ifthe installer does not detect high security support on your system a pop up window will appear instructing you to update your Windows 2000 to support 128 bit security Follow the onscreen instructions to update your system Section 1C Installing the Sprint PCS Connection Card 15 Installing the Sprint PCS Connection Manager Software Follow the instructions below to install the Sprint PCS Connection Manager Software from the installation CD This process requires you to restart your PC at the end of the installation therefore we recommend that you quit all open applications before you begin installation The Sprint PCS Connection Manager Software automatically determines your PC s operating system and installs all appropriate software Note Windows 2000 Users of Windows 2000 must be logged in with administrative privileges to install the Sprint PCS Connection Manager Software Windows XP Users of Windows XP may insert the card prior to installing the software You may also require administrative privileges depending on y
38. g an arbitrator The arbitration will be conducted by and under the then applicable rules of JAMS or NAF wherever the arbitration is filed or if the arbitrator is chosen by mutual agreement of the parties the then applicable rules of JAMS will apply unless the parties agree otherwise All expedited procedures prescribed by the applicable rules will apply We agree to pay our respective arbitration costs except as otherwise required by rules of JAMS or NAF as applicable but the arbitrator can apportion these costs as appropriate The arbitrator s decision and award is final and binding and judgment on the award may be entered in any court with jurisdiction If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration the party filing that action must pay the other party s costs and expenses incurred in seeking such stay or compelling arbitration including attorneys fees If any portion of this Mandatory Arbitration of Disputes section is determined to be invalid or unenforceable the remainder of the Section remains in full force and effect Miscellaneous You may notify us by calling us at 1 888 211 4PCS or use that number to get our current address for written notice We may send you notice to your last known address in our invoicing records or by calling leaving you a voice message on your wireless device or home phone
39. ges will also apply When your work PC isn t on you can share connections with your co workers so that you always have access to your email calendar and contacts Your data remains secure behind the corporate firewall and any changes you make on your wireless device are instantly updated on your company server without the need to synchronize Additional Sprint PCS Business Connection solutions are available for your company For more details visit businessconnection sprintpcs com Section 3A Sprint PCS Vision 77 Sprint PCS Vision FAQs How will I know when my Sprint PCS Connection Card is ready for Sprint PCS Vision service Your User Name for example bsmith001 sprint com will display onthe Sprint PCS Connection Manager Software display screen How dolsign in forthe first time You are automatically signed in to Sprint PCS Vision services when you launch the Sprint PCS Connection Manager Software How dol knowwhen my Sprint PCS Connection Card is connected to Sprint PCS Vision services Your Sprint PCS Connection Card automatically connects when Sprint PCS Vision service is used or an incoming message arrives When is my data connection active Your connection is active when data is being transferred When active Connected appears the Sprint PCS Connection Manager Software display screen When is my data connection dormant Ifno data is transmitted or received for approximately 10 seconds the conne
40. he number assigned to your phone can be blocked ona per call basis by dialing 67 Destination Number TALK or similar key Caller ID blocking is not available when using Vision or Wireless Web services TTY Access ATTY also known as TDD or Text Telephone is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone TTY doesn t work with all devices If you have a TTY capable device it may not function effectively or at all when attempting 911 calls and should not be relied on for such calls Disclaimer of Warranties WE MAKE NO REPRESENTATIONS OF WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT ALLOWED BY LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE CONCERNING YOUR SERVICES OR WIRELESS DEVICE WE DO NOT PROMISE UNINTERRUPTED OR ERROR FREE SERVICES AND YOU AGREE TO HOLD US HARMLESS FOR ALL SUCH PROBLEMS Limitation of Liability Neither we nor our vendors suppliers or licensors are liable for any damages arising out of or in connection with any a act or omission by your or another person or company b providing or failing to provide Services including deficiencies or problems with your wireless device our network coverage or Services e g dropped blocked interrupted calls messages etc c traffic or other accidents or any health related claims allegedly arising from the use of Services
41. iant with CDG1 Bandwidth 1 25MHz Occupied bandwidth 1 25MHz Modulation method O OPSK HPSK Waveform quality 0 990 Conducted spurious emission Complies with Title 47 Part 24 of the FCC Rules Common RF impedance 500hms Section 4A Technical Specifications Receiver Specifications Type of receiving EVDO and 1xRTT Frequency range 1930MHZ to 1990MHz Bandwidth 1 25MHz Occupied bandwidth 1 25MHz Modulation method O OPSK HPSK Receiver sensitivity 104dBm Inter modulation spurious response attenuation Complies with CDG stage 1 Common RF impedance Section 4A Technical Specifications 500hms 87 Hardware Specifications Interface type Type II PC Card Common air interface 1xEVDO and 1xRTT Channel spacing 50 KHz Chip set QUALCOMM MSM6500 Transmitting max data rate Forward link 2 4 Mbps Reverse link 153 6 kbps Supply voltage 3 3V Battery N A Charger charging time N A Current consumption Sleep idle Average in use Max peak 60mA 400mA 850mA Communication ports USB Voice capability Miscellaneous DUI amp driver No support Windows 2000 XP Accessories CD ROM PCS Connection Manager User Guide Start Here Guide Certification amp Approval 88 FCC parts 2 15 22 amp 24 SAR UL CDG etc Se
42. ime number dialed and type Device Info amp View detailed information about the Page 53 Sprint PCS Connection Card software Diagnostics and connections When connected to the Nationwide Sprint PCS Network provides links to Page 54 the Sprint PCS Web site and the Sprint PCS Business Connection Web site Check for posted updates to the Page 54 Software Updates Sprint PCS Connection Manager Software or configure to automatically check for updates Configure the Sprint PCS Connection Page 55 Manager Software to best suit your needs and preferences 50 Section 2B Menu Options Description Formore information see About Sprint PCS View the opening Sprint PCS Connection Connection Manager Software Manager identification screen Close the Sprint PCS Connection Page 33 Close o Manager Software application Activation Wizard The Activation Wizard is used to configure the Sprint PCS Connection Card to use with your account An overview of this process is provided on page 9 Specific instructions on using the Activation Wizard begin on page 22 Alert Log The Alert Log provides a record of all alerts that have been generated while establishing and maintaining your connections and settings You can use the Alert Log to help isolate and resolve connection issues To display the Alert Log gt Select MENU gt Alert Log To clear the Alert Log 1 Fromthe Alert Log window click Clear
43. ing and Terminating Connections The Sprint PCS Connection Manager Software interface can be used to establish and terminate connections with the Sprint PCS Connection Card Managing Connections In addition to connecting immediately using the Sprint PCS Connection Manager Software interface you can create anew Sprint PCS Vision connection a Dial up Networking connection or edit a previously created connection New Sprint PCS Vision connections can be stored on your notebook Dial up Networking connections are always stored on your notebook PC For information on using the Sprint PCS Connection Manager Software to establish terminate and manage connections Section 2A Sprint PCS Connection Manager Software Sprint PCS Connection Manager Software Menu Options Click the Menu button located at the upper left of the interface to launch the Sprint PCS Connection Manager secondary menu New Connection gt Edit Connection on Alert Log Connection History Device Info amp Diagnostics Software Updates Links Help About PCS Connection Manager Settings gt Exit Section 2A Sprint PCS Connection Manager Software 41 Settings The Settings window allows you to configure the Sprint PCS Connection Manager Software to suit your preferences In the Settings window you can Enable and disable several features including Window Always on Top Connection History Access Settings 1 Click Menu o
44. int PCS Connection Card 28 Section 2A Sprint PCS Connection Manager Software Starting the Sprint PCS Connection Manager Software To launch the Sprint PCS Connection Manager Software gt Double click the Sprint PCS Connection Manager desktop icon located on your desktop Sprint PCS Connection Manager or Select Start gt Programs gt Sprint gt UTStarcom Depending on your settings in the Options window the software launches automatically anytime you insert the Sprint PCS Connection Card Once you make a connection in the card software you can launch whichever application you want to use such as your Web browser or email application Use the close button in the upper right corner of the interface to exit Section 2A Sprint PCS Connection Manager Software 29 The Sprint PCS Connection Manager Software Window The Sprint PCS Connection Manager Software features its own Custom Main Interface CMI window It includes the following components AMenu button in the upper left corner Minimize and Close buttons in the upper right corner Anindicator area to the immediate right of the message area Abutton GO used to establish cancel a connection ADetail Drawer that displays the amount of data being transfered and received Close Exit Sprint PCS ConnectionManager Message Area Open Close Detail Drawer Indicator Area Minimize View to System Tray Mode Detail
45. it any portion of the money left after the one year period Other Sprint PCS Vision Terms You will not receive voice calls while using Vision Vision is not available for use with server devices or host computer applications other systems that drive continuous heavy traffic or data sessions or as substitutes for private lines or frame relay connections Unlimited Vision plans options may not be used with Sprint PCS phones or smart phones being used as a modem in connection with other equipment e g computers etc through use of connection kits or other phone to computer PDA accessories or Bluetooth or other wireless technology We may terminate services without notice for any misuse You may have access tocertain games ringers screen savers and other items on our Vision site 106 Section 5B Terms and Conditions Premium Services that are available for an additional charge You will be billed for Premium Service purchases on your Sprint PCS invoice based on the charges as specified at purchase Subject to the terms of the content purchased we may delete premium and non premium items downloaded to any storage areas we may provide including any pictures games and other content We may limit the amount of Premium Services you may purchase in a specific timeframe month week day or other time period Voice Command Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature See our printed in store
46. lfyouwant to disable a network card expand the u Network Adapters tree by clicking the sign to its left 6 Right click the device you want to disable choose Disable from the pop up menu that appears and click OK 68 Section 2C Troubleshooting Tips Using the Menu Tools Connection History Connection History provides you with a detailed record of the connections established using your Sprint PCS Connection Card Since Connection History allows you to sort records by connection name you can easily distinguish between personal and business usage Accessing Connection History gt Select Menu gt Connection History from the Sprint PCS Connection Manager Software interface About Connection History The Connection History window displays a table with three columns Date Time Connection Name and Type The Type column will label the connection as Sprint PCS Vision You can select entries by using the arrow keys or your mouse Selected entries are highlighted By default no entry is selected Click the Clear button to access the Clear Connection History dialog box Click Yes to confirm the delete or Noto cancel Alert Log The Alert Log provides a record of all alerts that have been received while establishing and maintaining your connections You can use the Alert Log to help isolate and resolve connection issues Accessing Alert Log Select Menu gt Alert Log from the Sprint PCS Connec
47. lied to subsequent invoicing cycles You are responsible for all charges associated with any device activated on your account regardless of who used the device You must pay all charges by the due date on the invoice Past due amounts accrue late charges until paid at the rate of 5 per month or at the highest rate allowed by law and may result in immediate suspension of your account If you agree to any auto payment option through banking or credit account we may initiate payment from the account for all amounts we invoice you without additional authorization or notice Based on your credit or payment history we may require certain forms of guaranteed payment as a condition of maintaining Services If we invoice you for amounts on behalf of a third party payments received are first applied to amounts due to us You may be charged additional fees for certain methods of payment and for payments denied by a financial institution Acceptance of payments even if marked paid in full does not waive our right to collect all amounts that you owe us Disputed Charges Disputes concerning any charges invoiced must be raised within 60 days of the date of the invoice You accept all charges not disputed in this time period Disputes can only be made by calling or writing us as directed on your invoice Section 5B Terms and Conditions 105 Account Spending Limit amp Deposits We may impose an account spending limit ASL on any account without
48. n the Sprint PCS Connection Manager Software interface 2 Select Settings from the submenu Note For details on additional items available through the Sprint PCS Connection Manager Software s Menu button see Section 2B Menu Options beginning on page 49 Access Settings Sprint Je gt New Gonnection Edit Connection Alert Log Connection History Device Info amp Diagnostics Software Updates Links gt Help About Sprint PCS Connection Manager General Components PCS Vision Novatel Wireless The Settings window contains five tabs General Sound Advanced Lock and Location 42 Section 2A Sprint PCS Connection Manager Software General Set general Sprint PCS Connection Manager Software settings by checking or unchecking the options Play Sound Effects Select this checkbox to play a clicking sound whenever an action is made on the Sprint PCS Connection Manager software Always on Top When checked the Sprint PCS Connection Manager window displays in front of all other open application windows even if another window is placed over the Sprint PCS Connection Manager Software window Start in System Tray Select this checkbox to have Sprint PCS Connection Manager interface visible on your screen regardless of what application are open Keep Connection History When selected the Sprint PCS Connection Manager Software logs all connections inthe connection history
49. notice We will notify you of anASL based on your credit or payment history and may reduce the ASL at any time with prior notice An ASL should not be relied on to manage usage on your account We may suspend an account without prior notice when the account balance reaches the ASL even if the account is not past due Services can be restored upon payment of an amount that brings the account balance below the ASL and any past due amounts If we require a deposit for you to establish or maintain an account we will hold the deposit as partial guarantee of payment for Services We may change the deposit amount at any time with notice for good reason Except as we allow a deposit may not be used to pay any invoice or delay payment The deposit amount the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history The rate of interest if any on the deposit is subject to change We may mix deposits with our other funds If your account is terminated for any reason we may without notice apply your deposit to any outstanding charges We may send any remaining deposit amounts to your last known address within 75 days after account termination If the funds are returned to us you may claim these funds for one year from the date of return Any money held during this one year period will not accrue interest for your benefit and are subject to a servicing fee charged against the balance You forfe
50. nt Customer Service will help you choose a service plan and guide you through the activation process 4 Click Next when you are asked for your card s ESN electronic serial number The third window will appear which displays your card s ESN in the top field 5 Carefully repeat the ESN to the Service Representative You will be given an activation code 6 Enterthe activation code into the bottom field of the window and click Next to continue to the next window 7 Once your Sprint Customer Service Specialist has given you your card s phone number enter the number in the top and bottom fields and click Next to continue Note If the phone numbers you enter into the top and bottom fields do not match a warning will appear requesting that you verify that the phone numbers are correct Section 1C Installing the Sprint PCS Connection Card 23 24 8 You have now successfully completed the activation process Your phone number and lock code will be displayed at the bottom of the final activation window Click Finish to exit the Sprint Activation Wizard On completion of this step your Sprint PCS Connection Card is ready for use Section 2A Sprint PCS Connection Manager Software on page 27 explains how to use the Sprint PCS Connection Manager Software to manage and monitor your connections Section 1C Installing the Sprint PCS Connection Card Section 2 Using the Sprint PCS Connection Card N Sprint Y 26
51. ny successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Section 4B Regulatory Information 91 92 S6ettimm 5 Safety and Terms amp Conditions N Sprint Y 94 Section 5A Safety and Notices In This Section Important Notice Safety and Hazards This section outlines important liability and safety guidelines concerning your new Sprint PCS Connection Card Section 5A Safety and Notices 95 96 Important Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sprint PCS Connection Card PC 5740 CDMA modem are used ina normal manner witha well constructed network they should not be usedin situations where failure to transmit or receive data could result in damage of any kind tothe user or any other party including but not limited to personal injury death or loss of property SPRINT SPECTRUM L P accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sprint PCS Connection Card PC 5740 CDMA modem or for failure of the Sprint PCS Connection Card model PC 5740 to transmit or receive such data Section 5A Safety and Notices Safety and Haz
52. om you re sending a message 5 Select Nextto enter the subject of your email and your specific message 6 Select Send when your message is ready to be delivered gt Sprint PCS Business Connection Personal Edition Sprint PCS Business Connection Personal Edition gives you secure real time mobile access to your Microsoft Outlook or Lotus Notes email calendar company directory and personal contacts Sprint PCS Business Connection Personal Edition delivers the following features Business email access Read reply to forward delete and compose your company email Company directory and contacts Search view call and email contacts from your company s directory Do all this and add edit your personal contacts Work calendar Accept and decline meetings view daily summaries and details and navigate to various dates 76 Section 3A Sprint PCS Vision Files information on your PC Browse folders download and view documents from any device using a PC browser or Pocket Internet Explorer Sprint PCS Business Connection Personal Edition requires no hardware or software installation on your company s network Just install the Sprint PCS Business Connection Personal Edition software on your work PC This allows data to be securely retrieved in rea time by your wireless device when connected to the nationwide Sprint PCS network There is a monthly charge for Sprint PCS Business Connection and usage char
53. omatic monthly checks Select MENU gt Software Updates gt Check for updates once a month Acheck mark next to the option indicates that it is enabled Click OK to save changes and exit the Software Updates dialog box Section 2B Menu Options Settings The Sprint PCS Connection Manager Software Settings menu allows you to configure a variety of general and advanced settings for your Sprint PCS Connection Manager Software For complete details on the Settings options Always on Top Notebooks Only When Window always on top is enabled the Sprint PCS Connection Manager Software displays in front of all other application windows even when you position another window over the manager This allows you to view connection status indicators while using another application such as your Internet browser To enable or disable Always on Top Select MENU gt Settings gt General gt Window always ontop Acheck mark next to the option indicates that it is enabled About Sprint PCS Connection Manager The About Sprint PCS Connection Manager menu option allows you to display the Sprint PCS Connection Manager Software opening splash screen which appears when you launch the Sprint PCS Connection Manager Software gt Select MENU gt About Sprint PCS Connection Manager Section 2B Menu Options 55 56 Section 2C Troubleshooting Tips In This Section Problem Causes and Suggestions Reinstalling th
54. onnect menu selection expands to reveal a submenu containing all available connections The Go Connect menu does not opena submenu if only the Sprint PCS Vision connection is available The Go Connect menu is replaced by Stop Disconnect once you establish a connection The Go Connect and Links menus are inactive if no card is connected tothe PC Once your card is connected to the PC the Links menu will remain inactive until a connection is established Section 2A Sprint PCS Connection Manager Software The Minimize and Close Buttons ip Close Minimize Tull The Minimize button closes the window but leaves the program running When the program is minimized its icon in the system tray can be used to determine the card status See page 39 Once minimized you can redisplay the program by double clicking the desktop shortcut or launching the card software from the Start menu See page 29 You can also click the icon inthe status area The icons are shown inthe section Taskbar Icons on page 39 The Close button is used to exit the card software Section 2A Sprint PCS Connection Manager Software 33 Connection Status The Sprint PCS Connection Manager Software interface provides information about your current connection status Connect your phone or card Ifthe Sprint PCS Connection Manager Software fails to detect a Sprint PCS Connection Card the message Connect your phone or card displays
55. our CD ROM drive insert it Ifthe CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu Right click Sprint PC 5740 Modem Parent Click the Properties button Click the Driver tab Click the Update Driver button to launch the Update Device Driver Wizard Click Next Section 2C Troubleshooting Tips 63 64 10 11 12 Select Display a list of known drivers for this device so that can choose a specific driver and click Next Click the Have Disk button Enter d Drivers Win2K where dis the letter of your CD ROM drive Click OK If the Digital Signature Not Found window displays click Yes Click Finish Repeat steps 6 12 as prompted If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu You must restart your PC to complete the driver installation The correct driver should then be installed Windows XP To verify that the correct driver is installed 1 Uninstall the existing driver 2 Install the Windows XP driver from the Sprint PCS Connection Card installation CD To uninstall the existing driver 1 Open the Control Panel by selecting Start gt Control Panel If Pick a Category is displayed select Switch to Classic View Double click the System icon Click the Hardware tab Section 2C Troubleshooting Tips 5 Click the Device Manager button 6 Locate the Sp
56. our XP installation Installing the Sprint PCS Connection Manager Software and the Sprint PCS Connection Card driver 1 Insert the installation CD into your CD ROM drive The CD should auto start and display a menu 2 Ifthe CD does not auto start select Start gt Run and d launch exe where dis the letter of your CD ROM drive 3 Fromthe CD start up window select Install Sprint PCS Connection Manager This will launch the InstallShield Wizard 4 The License Agreement window appears Click Yes to accept the agreement and proceed with the installation 16 Section 1C Installing the Sprint PCS Connection Card 5 Select Sprint PCS Connection Card and click Next on the Select your card screen 6 Click Next to install the software to the default destination folder recommended If you need to install the software to a different folder click Choose and select an alternate installation destination 7 Click Finish or Restart to complete the installation and launch the Sprint PCS Connection Manager 8 Wait for your PC to reboot Windows 2000 You may need to restart your PC manually by selecting Start gt Shutdown gt Restart 9 Click OK when you are prompted to insert the Sprint PCS Connection Card Insert the cardinto the Type ll PC Card slot Note Do not forcefully insert the Sprint PCS Connection Card This may damage the connector pins 10 Windows will detect the new hardware Sprint PCS Connection Ca
57. r from us to another carrier We do not guarantee that transfers to or from us will be successful If you transfer your number away from us the terms of this Agreement e g Early Termination Fee etc still apply If a transfer to Sprint is not successful you will be responsible for any discounts provided to you with the purchase of your device See our printed in store materials or Section 5B Terms and Conditions visit www sprint com for additional important information on number transfers Coverage Available coverage areas for Services are generally identified in our mapping brochures and at www sprint com This may include coverage on our digital network the Sprint Nationwide PCS Network as well as coverage we make available to you through agreements with other carriers off network or roaming coverage All coverage maps are high level representations of outdoor coverage and there are gaps in coverage within areas shown as covered on the maps Coverage is not available everywhere nor can we guarantee you will receive coverage at all times or without interruptions or delays e g dropped calls blocked calls etc inthe coverage areas we identify Actual coverage and quality of Services may be affected by conditions within or beyond our control including network problems software signal strength your equipment structures including buildings in which you may be located atmospheric geographic or topographic conditions
58. rd and will install the necessary drivers The Add New Hardware Wizard or Found New Hardware Wizard will launch depending on your operating system 11 Followthe onscreen prompts to allow the wizard to install the drivers 12 Click OK when you are notified that the installation is complete Oncompletion of this step the Sprint PCS Connection Manager Software and the Sprint PCS Connection Card driver are installed and you can proceed to activate your card if it has not already been activated Section 1C Installing the Sprint PCS Connection Card 17 Inserting and Removing the Sprint PCS Connection Card Inserting the Sprint PCS Connection Card Before you insert the Sprint PCS Connection Card you must first install the Sprint PCS Connection Manager Software Once you have completed the software installation procedure you may insert your card into your computer s PC Card slot The Sprint label should be facing up and the 68 pin connector located at the end of the card should be inserted directly into the computer s PC Card slot Note The Sprint PCS Connection Card should fit snugly but you should be able to insert or remove it easily from your computer s PC Card slot y A portion the black section of the card will remain outside the PC Card slot This section contains the card s antenna and the LED light emitting diode Because the card is not entirely contained in your computer s PC Card slot it is important
59. rd model PC 5740 The hardware version The version of software in use The Sprint PCS Connection Manager Software version and build Theversion of the PRL Preferred Roaming List which specifies the radio frequency channels that the card is permitted to use The card s designed capabilities and coverage Various communication and card tests and results To access the Device Info amp Diagnostics menu Select Menu gt Device Info 8 Diagnostics Section 2B Menu Options 53 Links Notebook PCs During an active Sprint PCS Vision connection this menu option provides hyperlinks to the Sprint PCS Web site www sprint com and the Sprint PCS Business Connection Web site businessconnection sprint com To access links select MENU gt Links gt Sprint PCS Web Site or Sprint PCS Business Connection Note The Sprint PCS Connection Manager Software Links menu does not allow you to add or remove links Continue to manage direct links to your favorite Web sites through your Web browser menu Software Updates 54 From time to time Sprint may release updates for your Sprint PCS Connection Manager Software These updates may add new features or improve the network performance This menu option allows you to check for any posted updates or to set up an automatic monthly check for updates To check for software updates Select MENU gt Software Updates gt Check Now To enable or disable aut
60. reless modem Lice 3 Enter your lock code and click OK Tip Your default lock code is the last four digits of your Sprint PCS Connection Card s phone number If you can t recall your card s phone number go to Menu gt Device Info and Diagnostics or call Sprint Customer Service at 1 888 211 4PCS 4727 46 Section 2A Sprint PCS Connection Manager Software gt Tochange your lock code access the Settings window Select Menu gt Settings gt PCS Vision and click Change Lock Code Enter your new lock code in the first field and confirm it by re entering it into the second field Note Running the Activation Wizard resets the lock code to the last four digits of the most recently activated phone number Selecta lock status UnLock to leave the Sprint PCS Connection Card unlocked Lock Now to enable the lock code feature immediately and Lock On Power Upto enable the lock code feature the next time the card powers up gt Click OKto save changes and close the Settings dialog box Note The Sprint PCS Connection Manager Software interface will allow you to place outgoing calls to emergency numbers even if the Sprint PCS Connection Card is locked Section 2A Sprint PCS Connection Manager Software 47 48 Accessing Links For your convenience Sprint incorporates links to select Sprint PCS Products and Services within the Sprint PCS Connection Manager Software menu To access these links 1 Click Menu onthe
61. rint PCS Connection Card entries by using the signs to expand the listings For example to see allthe installed modems click the sign to the left of Modems The card should have three entries The card should display under Multifunction adapters as Sprint PC 5740 Modem Parent The card should display under Modems as Sprint PC 5740 Modem a The card should display under Network adapters as Sprint PC 5740 Modem Modem Adapter Ifthe listings above do not appear identifythe listing for the Sprint PCS Connection Card by ejecting the card This causes the driver listing for the card to disappear from the list Reinsert the card again to cause the driver listing to reappear You can identify the entries for the Sprint PCS Connection Card by observing which entries are affected when you eject and reinsert the card 7 Right click Sprint PC 5740 Modem Parent 8 Select Uninstall from the pop up menu 9 Click OK to confirm the uninstall The Sprint PCS Connection Card listings should be removed Section 2C Troubleshooting Tips 65 Installing the Windows XP Sprint PCS Connection Card Drive 1 Iftheinstallation CD is not already in your CD ROM drive insert it Ifthe CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu 2 Eject and reinsert the Sprint PCS Connection Card to launch the Found New Hardware Wizard 3 Select Install from a list or specific location Ad
62. rocess To cancel the connection click Stop Section 2A Sprint PCS Connection Manager Software 35 Connected Once the connection is established the message area displays Connected and the transfer receive icon is wt now visible Click Stop to disconnect For other messages see Troubleshooting Tips on page 57 Indicator Area The indicator area displays icons that help you keep track of your signal strength and roaming status notify you when you receive messages and indicate whether certain options or features are enabled The following table lists the indicator area icons and explains the significance of each icon 36 Section 2A Sprint PCS Connection Manager Software Indicator Area Icons The Signal Strength indicator uses bars to show the strength of the radio signal The number of bars increases up toa maximum of four as the signal strength increases Note This icon is displayed only when data services are available T When no bars are shown no connection is possible for one of the following reasons Noantennais attached Youare outside of the Nationwide Sprint PCS Network service area The signal strength is too weak Anetwork or account probelm is preventing the Sprint PCS Connection Card from obtaining service Once a connection is established this icon is replaced by the Transmit Receive icon The Transmit Receive indicator lets you know that a Sprint PCS
63. s equipment does cause harmful interference to radio or television reception which can be determined byturningthe equipment offand on the useris encouraged totryto correct the interference by one or more of the following measures Section 4B Regulatory Information Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet ona circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING EMI Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set outinthe interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or a
64. s you have agreed to extend the term for additional period s Certain service promotional or product offers may require that you agree to or extend a Term Service Plan As discussed below we may charge you an Early Termination Fee if you deactivate a Term Service Plan before the end of the term Using Services You agree to not use our Services inan unlawful fraudulent or abusive manner You may not resell or lease Services to anyone Sprint is not responsible for any opinions advice statements services applications or other information provided by third parties and accessible through our various Services including the internet Neither Sprint its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through these Services You are responsible for evaluating such content You are also responsible for any use of our Services through any wireless device on your account including but not limited to use by children or minors We strongly recommend that you closely monitor any such usage Section 5B Terms and Conditions 101 102 Changing Services Changes to Services will generally be effective at the start of your next full invoicing cycle In certain instances the changes may take place sooner in which case your invoice will reflect pro rated charges Certain changes may be conditioned upon payment of an Early Termination Fee or certain other charges Termination of Services Con
65. sistent with this Agreement a we may terminate Services at any time with notice to you and in certain instances without notice and b you may terminate Services at any time with prior notice to us Except as otherwise provided in this Agreement IF YOU TERMINATE YOUR TERM SERVICE PLAN EARLY OR WE DO SO FOR GOOD CAUSE YOU WILL BE REQUIRED TO PAY THE APPLICABLE EARLY TERMINATION FEE ASSOCIATED WITH YOUR SERVICES We will not charge an Early Termination Fee for deactivations consistent with our Return Policy or for service plans being provided on a month to month basis If any Services are terminated before the end of your current invoicing cycle we will not prorate charges to the date of termination and you will not receive a credit or refund for any unused Services Wireless Devices Numbers amp E mail Addresses We did not manufacture your wireless device and we are not responsible for any defects or for the acts or omissions of the manufacturer The only warranties on your device are any limited warranties extended by the manufacturer directly to you or passed on to you through us Your device may not accept Services directly from any other carrier You do not have any rights to any number e mail address or other identifier we may assign to your device or account you may not modify change or transfer any of these except as we allow or as allowed for by law In certain instances you may transfer your number from another carrier to us o
66. system tray Amessage bar appears Safely remove NEC PCI to USB Open Host Controller Restart E 1200PM Unplug Eject Hardware Icon_ 20 Section 1C Installing the Sprint PCS Connection Card 3 Click Safely remove NEC PCI to USB Open Host Controller A dialog box notifies you that it is safe to remove the card Windows 2000 Once the Safe to Remove Hardware message appears click OK and use the ejector button most laptops have a ejector button located next to the PC Card slot to remove the card Windows XP Once Safe to Remove Hardware message appears in the system tray use the ejector button most laptops have a ejector button located next to the PC Card slot to remove the card 4 Remove the Sprint PCS Connection Card from your computer s PC Card slot by gripping the card by both of its sides and pulling straight out If available use your computer s card ejector tool Correct When inserting or removing your Do not handle or remove the Sprint PCS Connection Card grip Sprint PCS Connection Card by the card by both of its sides pulling on the antenna Section 1C Installing the Sprint PCS Connection Card 21 22 Activating Your Sprint PCS Connection Card The final step to making your Sprint PCS Connection Card operational is configuring it to use your account Tip For an overview of account activation and configuration If you purchased a pre activated Sprint PCS Connection Card
67. technical specifications for your new Sprint PCS Connection Card Section 4A Technical Specifications 83 Environmental Specifications Operating temperature 200 C to 609 C Storage temperature 400 C to 859 C Humidity 90 RH 70 C 24 hours Vibration stability 5Hz to 500Hz 3 1G Drop 76 cm drop 6 face 3 cycle Contact discharge Level 2 8kv Air discharge Level 3 15 kv Mechanical Specifications Dimensions W x D x H 53 8mm x 20 3mm x 116 3mm Weight 50g Battery Pack N A Power Button No support Headset Jack No support LED Yes Green Red 84 Antenna Embedded Dual Band Diversity Antenna Section 4A Technical Specifications Software Specifications CDMA specification 1xEVDO Data service Support FAX No support IOTA Support OTASP IS 683A Support OTAPA IS 683A Support PRL preferred roaming list Support Authentication Support Voice No support NAM 2 E911 amp Position Location No support TTY Accessibility No support Mobile IP Support WNP wireless number S rt portability uppo Section 4A Technical Specifications 85 86 Transmitter Specifications Type of multiplexing EVDO and 1xRTT Normal output power 7 10 dBm TX Max power 23 dBm Frequency range 1850MHz to 1910MHz Frequency stability Compl
68. the Sprint PCS Connection Card Driver on page 62 c See Resolving Resource Conflicts on page 67 58 Section 2C Troubleshooting Tips Error Splash Screen is Frozen The splash screen of the Sprint PCS Connection Manager Software is frozen Possible Causes Suggestions If you are unable to resolve this problem by restarting your PC you may have a resource conflict See Resolving Resource Conflicts on page 67 Error Notin Service The Sprint PCS Connection Manager Software interface displays the message Not in Service Possible Causes Suggestions Inadequate signal strength may occurfor any ofthese reasons a You are outside the Nationwide Sprint PCS Network b Your antennais not attached or is pointed in the wrong direction c You may be inside a building or near a structure that is causing radio interference a Verify that you are within the Nationwide Sprint PCS Network Coverage maps are available at www sprint com b Ensure your antenna is properly attached and is perpendicularto the card Re orient your antenna c Change your location Section 2C Troubleshooting Tips 59 Error Not able to prepare data services Windows 2000 The Sprint PCS Connection Manager Software interface displays the message Unable to prepare data services Possible Causes Suggestions You need to perform the high sec
69. ting Started Before you can use your new Sprint PCS Connection Card you must first 1 Install the Sprint PCS Connection Manager Software located on the installation CD onto your computer Note Before installing your new software delete or uninstall any previously existing modem or dialer software from your system Do not insert the Sprint PCS Connection Card into the slot until you have installed the Sprint PCS Connection Manager Software onto your PC or until instructed to do so by the installation CD 2 Insert the card into your computer s PC Card slot Sprint label facing up Windows will detect the card and automatically install the necessary card drivers Tip A driver is software that forms the interface between a device such as the Sprint PCS Connection Card and the operating system on your PC 3 Launch the Sprint PCS Connection Manager Software application 4 Activate your Sprint PCS Connection Card and Account unless it was pre activated If your card has not previously been activated the Activation Wizard will automatically launch and guide you through the process 14 Section 1C Installing the Sprint PCS Connection Card System Requirements The Sprint PCS Connection Card is supported on the following operating systems Windows 2000 Windows XP To install and run the Sprint PCS Connection Card and accompanying Sprint PCS Connection Manager Software your system requires these minimum resourc
70. tion Manager Software interface Section 2C Troubleshooting Tips 69 70 About Alert Log The Alert Log displays a table with four columns Date Time Alert Connection Name and Type You can select entries by using the arrow keys on your keyboard or the mouse Selected entries are highlighted By default no entry is selected Click the Clear button to access the Clear Alert Log dialog box Click Yes to confirm the delete or Noto cancel Device Info amp Diagnostics Device Info amp Diagnostics can help identify problems associated with connecting to the Nationwide Sprint PCS Network Device Info amp Diagnostics evaluates issues with your USB port port configuration Sprint PCS Connection Card signal strength battery status the Nationwide Sprint PCS Network and more Once the program runs a diagnostics check it can recommend possible solutions Accessing Diagnostics gt Select Menu gt Device Info amp Diagnostics from the Sprint PCS Connection Manager Software interface About Device Info amp Diagnostics The Device Info amp Diagnostics dialog box allows you to select a number of ways to troubleshoot or obtain more information about your Sprint PCS Connection Card The tests automatically execute when the window opens Section 2C Troubleshooting Tips Section 3 Sprint PCS Vision N Sprint Y 72 Section 3A Sprint PCS Vision In This Section Launching the Web Using Sprint
71. tothe Sprint PCS Vision network Select the Perform Pre Connect Tests checkbox if you would like to see what may have caused a failure ifthe Connection Manager was unable to connect Select the Go automatically when ready checkbox to automatically connect to the Nationwide Sprint PCS Network after Sprint PCS Connection Manager launches and senses acompatible Sprint PCS device The Activation Wizard is used only when activating a new Sprint PCS device The Change User Lock enables you to change and customize your User Lock Code 44 Section 2A Sprint PCS Connection Manager Software Lock Code The Lock Code feature can be used to prevent others from using your Sprint PCS Connection Card and your account When the lock code is enabled the message area will display Card Locked and the lock icon will appear in the indicator area While the card is in lock mode you may not launcha data session without first entering your four digit lock code The default lock code is the last four digits of your Sprint PCS Connection Card phone number See Tip on next page Section 2A Sprint PCS Connection Manager Software 45 To enable the lock feature 1 Click the Locked Unlocked icon located in Detail Drawer of the Sprint PCS Connection Manager interface 2 The Enter Lock Code window appears Enter User Lock Code To prevent accidental locking of your modem the user lock key is required to lock and unlock your wi
72. urity 128 bit upgrades required for IOTA execution Perform upgrades as described inthe release notes Upgrades may be downloaded from Windows 2000 High Encryption Pack http www microsoft com windows20 00 downloads recommended encryption default asp 60 Section 2C Troubleshooting Tips Error Connection Gets Dropped When attempting a data connection with Sprint PCS Connection Manager Software the connection gets dropped as soon as it is established the status goes from Connecting and Connected back to Click GO to Connect Possible Causes Suggestions The connection properties are 1 Windows XP Click Start gt Connect To gt not optimal Sprint PCS Vision Connection Windows 2000 Click Start gt Settings gt Network and Dial Up Connections gt Sprint PCS Vision Connection 2 Click Properties 3 Click the Networking tab 4 Click Settings 5 Ensure that Enable LCP Extensions and Negotiate multi link for single link connections are not selected 6 Click OK Section 2C Troubleshooting Tips 61 Reinstalling the Sprint PCS Connection Card Driver There is a Sprint PCS Connection Card driver for each supported Windows operating system Unless the appropriate driver for your version of Windows is installed you will not be able to establish a network connection with the card This section provides instructions on verifying that you have the
73. vanced on the first window of the Found New Hardware Wizard and click Next to proceed 4 Select the Search for the best driver in these locations radio button and the Include this location in the search check box then enter d Drivers WinXP where d is the letter of your CD ROM drive Click Next to proceed to the next window 5 Ifawarning appears stating that Sprint PCS Connection Card has not passed Windows Logo testing click Continue Anyway 6 Click Finish and repeat steps 1 to 5 as prompted The correct driver is then installed Section 2C Troubleshooting Tips Resolving Resource Conflicts Note You require your Sprint PCS Connection Card installation CD to complete this procedure TheSprint PCS Connection Card requires these system resources 11RO 32 bytes of I O space available communications ports Ifthese resources are not available tothe card you havea resource conflict Ifanother PC Cardis installed you may be ableto free the necessary resources simply by ejecting the other device Otherwise you may need to disable another device such asan internal modem infrared device or network card to resolve the resource conflict This section explains how to disable other devices Windows 2000 To resolve a resource conflict in Windows 2000 gt Disable a device internal modem infrared device or network card Disabling an Internal Modem Infrared Device or Network Card 1 Close all Windows progr

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