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WebEOC Town Square Users Manual

1. Updating a Record to the Press Release Board To update a record to the Press Release board follow the steps below 1 On the Control Panel select the Press Release link 2 Inthe Press Release window select the Update button of the record you want to update Incident Bridge Collapsed Press Release eee Date Time Press Relase Undate Director of Public Affairs 02 01 2011 09 50 32 Attachment C update 3 Inthe input view update the applicable fields Uploading rar Incident Bridge a new file will replace the Press Collapsed existing press release Release 4 Select the Save button to continue or select the Cancel button to abort the operation Title Director of Public Affairs Attachment Remove C save J canes ESi Acquisition Inc 3 25 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Removing a Record from the Press Release Board To remove a record from the Press Release board follow the steps below 1 On the Control Panel select the Press Release link 2 Inthe Press Release window select the Update button of the record you want to remove Incident Bridge Collapsed Press Release ES Director of Public Affairs 02 01 2011 10 12 54 Attachment Director of Public Affairs 02 01 2011 09 50 32 Attachment 3 In the input view select the Remove check box gra incident Bridge Press Collapsed Release Title Director of
2. 3 22 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards searching and Filtering Contact Records The Search and Filter features help you to quickly locate records in the Contacts List searching Using Any Contact Information Search pulls all records that match any combination of words you entered After your search is complete you must clear the search if you switch to use the letter or other filter buttons Searching Using Filter Buttons You can also search for a contact by selecting one of the following filters e Use the alphabet buttons to filter contacts whose last name begins with that letter e Use the Private Contacts button to show only contacts you designated as private e Use the Shared Contacts button to filter the list to contacts shared with others e Use the Show All button to view all contacts both shared and private Contacts List ATT Search E Search Clear Search Shared Contacts Lshow an Ja Js e LULL LS JEJEJE Jl JE Jo e Je Jr Smith Robert FEMA ae Incident Action Plans All positions have access to view and print Incident Action Plans IAPs Plans are built in the IAP Builder board After they are published they move to the Incident Action Plans Published board See Chapter 4 The Incident Action Plan for detailed instructions on these boards ESi Acquisition Inc 3 23 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards
3. When the Create Account window appears enter your position in the Position Name field and enter your position access code in the Position Access Code field AMEN T Create Account Please enter the position name and access code provided by your WebEOC Administrator Position Name po Position Access Code Note The Position Access Code is case sensitive As you enter the Position Access Code it will appear as a series of dots e e Select the OK button to continue or select the Cancel button to abort the operation In the Create Account screen enter a user name for your Create Account new account in the User Name field User Name Note Your agency may have Password user name conventions in n n cet Confirm Password place e g first initial and last name Check with your Primary Email OOOO administrator before Secondary Email e choosing a user name Enter a password for this account in the Password Remove field and confirm the pass Time Zone word in the Confirm Pass word field The password is Defaut case sensitive As you enter the password it will appear as a series of dots Cancel ecccccece Ol Override Server Default Time Zone Use Daylight Saving Time Note If you reenter your password incorrectly a warning will appear Town Square may require that you enter a stronger password Contact your Town Square administrator for assistance Enter your
4. Folder List 4 Inthe File List window select the Add File button File List Incident Bridge Collapse Current Folder aa A Picture of Bridge 5 12 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 5 Inthe Add File window select the Browse button to locate the file and enter a description for the file in the Description field Add File Current Folder Picture of Bridge File Name Browse Description o o o o ooo 6 Select the Save button or select the Cancel button to abort the operation Updating a File To update a file in the File Library follow the steps below 1 On the Control Panel select the EM Menu link in the Menus section 2 Select the File Library Admin link from the Boards sub menu 3 Inthe Folder List select the name of the folder 4 Inthe File List window select the Update button of the file you to update File List Incident Bridge Collapse Return to Folder List Current Folder sala Delete Lb Picture of Bridge i Wien 16 36 38 Attachment Add File Current Folder Picture of Bridge Description Charleston Bridge 6 Enter a new description for the file in the Description field 7 Select the Save button or select the Cancel button to abort the operation ESi Acquisition Inc 5 13 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Deleting a Folder in Fi
5. Press Release Every emergency response involves the media and almost every emergency response organization has a Public Information Officer PIO responsible for the development and release of accurate and complete public information regarding the incident The Press Release board provides a repository of links to press release files stored internally in the Town Square database or a file stored externally Selecting a link displays the press release in its entirety Adding a Record to the Press Release Board To add a record to the Press Release board follow the steps below 1 Onthe Control Panel select the Press Release link WebEOC Town Square Users as CMD EOC Director a OFF Bridge lapse Activity Log significant Events Contacts File Library Incident ction Plans Published la F F F lad Resource RequestTask Assignments shelters situation Repor Tools O DO 0005000 D D 2 Inthe Press Release window select the Add Press Release button Incident Bridge Collapsed gt S IU Press Release DateTime Press Relase 3 24 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Inthe input view enter a Title for the press release a a T y Incident Bridge and select the Browse P ress 3 Release Collapsed button to upload the file 4 Select the Save button to continue or select the Cancel button to abort the operation
6. 3 Select the Edit button for the record you want to update The After Action Comments and Recommendations form will open After Action Comments and Recommendations Incident Bridge Collapse sp Comments Issues 4 Enter the information in the applicable sections in the AAR record and select the Save button File Library Admin The File Library Admin board provides the ability for users to create shared and private folders to store files Adding a New Folder to the File Library To add a new folder to the File Library Admin board follow the steps below 1 Onthe Control Panel select the EM Menu link in the Menus section 2 Select the File Library Admin link from the Boards sub menu 3 Inthe Folder List view select the Create New Folder button Folder List Recover Deleted Folders Incident Bridge Collapse Shared Folders Private Folders eee e Create New Folder Folder List Choose a folder from the Folders list 5 10 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Enter the name in the Folder Name text field New Folder Folder Name Folder Type Shared Shared folders can be viewed by everyone Private Private folders can only be viewed by the Position who created it 5 For Folder Type select the radio button for one of the following options a Shared Shared fo
7. Additional Addresses Po Separate with commas Note The sender must have an e mail address set up in Town Square The sender does not need to enter e mail addresses for recipients who have e mail setup in Town Square 14 For recipients who do not have e mail addresses setup in Town Square enter the e mail addresses in the Additional Addresses field textbox Separate each e mail address by a comma An unlimited number of addresses may be entered 15 Select the Send button or select the Cancel button to abort the operation You will automatically return to the Messages window Replying to and Forwarding a Message To reply or forward a message follow the steps below 1 Select Messages from the Tools section on the Control Panel 2 In the Messages window select the message you want to reply and or forward Messages _iFrom Subject Priority Incident Received__ Delete 1 John Adams EOC Activated High Incident Name 2009 04 27 14 16 35 ii 6 4 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 6 Tools 3 Inthe Message Detail window select the Reply or Forward button Message Detail EOC Activated John Adams Received 2009 04 27 14 16 35 To Sally Sue Operations Section Chief Planning Section Chief Liaison Officer Planning Staff ncident Incident Name Priority High EOC was declared activated 0900 Robert Steele is the al Emergency Director and has assumed comma
8. ICS 206 Form completed Form Last Updated Incident 1 Incident Name Incident Name 2 Operation Period from 02 04 2011 13 27 33 to 02 04 2011 13 27 33 3 Medical Aid Stations i radian Contact Paramedics Number s Frequency on Site 4 Transportation indicate air or ground E x Contact gt Ambulance Service Number sVFrequency Level of Service ES 5 Hospitals Address Hospital Name Latitude amp Longitude if Helipad 6 Special Medical Emergency Procedures O Check box if aviation assets are utilized for rescue If assets are used coordinate with Air Operations 7 Prepared by Communications Unit 8 Reviewed by Safety Officer lt lt lt lt lt lt AU gt ie IES ST 5 When the Update Record window appears complete the fields as applicable 6 Ifthe ICS 206 is complete select Yes from the ICS 206 Form completed drop down list at the top of the window Yes will appear in the Complete column of the IAP Main View window 7 When you are finished editing the ICS 206 form select the Save button to save your information or select the Cancel button to abort the operation Printing the ICS 206 Form To print the ICS 206 form follow the steps below 1 Login to WebEOC Town Square 2 On the Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the ICS 206 link 4 When the ICS 206 form appears select the Print ICS 206 button at
9. e AD o p ee Se a An Incident Action Plan IAP contains general control objectives reflecting the overall incident strategy and specific action plans for the next operational period The IAP is developed by the Unified Command Command Staff and General Staff An effective IAP includes the following Specific objectives for the next operational period Defined work assignments for the next operational period including extracts of site specific safety messages Note The Site Safety Plan is generally a stand alone document and is not included in the IAP Defined resources that are needed to accomplish the work order An organizational chart depicting how all response personnel are to be organized Radio and telephone communications for all incident personnel A specific medical plan to follow in case of a responder emergency Detailed resource risks WebEOC Town Square contains two IAP boards IAP Builder and Incident Action Plans Published The IAP Builder board contains the following Incident Command System ICS forms IAP Cover Sheet ICS 202 Incident Objectives ICS 203 Organization Assignment List ICS 204 Operations Branch List ICS 205 Incident Radio Communications Plan ICS 206 Medical Plan ICS 207 Organizational Chart ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Creating a New IAP To create a new IAP follow the steps belo
10. De Jpdate Name Statu Population Friendly Needs Capacity Occupancy Availability Details Update Totals 0 o 0 ESi Acquisition Inc 5 35 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Enter the information in the applicable sections of the Shelter input view Shelter Incident Bridge Collapse Location Status Marne Address Lat Long Shelter Information Capacity Avellibility General Population Special Needs O Pet Friendly Contact Information Shelter Mansger Shelter hianager Phone Mobile Phone Comments Comments 5 Select the Save button or select the Cancel button to abort the operation 5 36 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Editing a Record To edit a shelter record follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Shelters link from the Boards sub menu 3 Inthe Shelter Status display view select the Update button in the Update column shelter Status Incident Bridge Collapse Add Shelter General z E Ae AR Population Friendly Needs Capacity Occupancy Availability Details Update B 4 Enter the information as applicable in the Shelter input view 5 Select the Save button or select the Cancel button to abort the operation Deleting a Record To del
11. ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Board Views The first thing you need to understand about boards is that boards can have multiple views Access to the board views will be based on your assigned position Also the board views that you have access to are determined by your Town Square administrator You may have access to all of the boards forms reports or plans or a combination of these A view is just another way of looking at the same data The typical board views are e Input F dd WebEOC Town Square e List and User ss CMD EOC Director e Details Activity Log Significant Events Contacts File Library Incident Action Plans Published Press Release A board may have a list view This view could Resource Request ask Assignments contain all of the data for a board or it may contain Shelters a subset of data List views are useful because they S tuation Report allow you to focus on the most important data _ Links New data or updates to data are entered in the input view Select the board link on the Control Panel and select the New Record or Update Record button to add or update entries lad lad lad F lad O 00 5000000 OD An example of a list view is the Shelters board You may not need to know if a shelter is pet friendly or Red Cross approved you may just need to know which shelter has the most beds available so you can sen
12. O Hybrid Overlays Shelters Hospitals Activity Log ld Significant Events Shelters ee ee ro te MO ra Er de Base Layer Examples e Street Map no on U i Hybrid Overlays Ol Shelters fl Hospitals Activity Log Significant Events Shelters ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards e Satellite Map WebEOC Mapper Lite Shelters M Hospitals Ea Activity Log a Significant Ewents Ed Shelters ee He jar Ea Hospitals Ba Acti rity Log El Significart Events H Shelters ESi Acquisition Inc 3 11 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards selecting Overlays Boards All Mapper Lite enabled boards are listed under Overlays in the Selection tool To turn board points on or off select the checkbox next to the board that you want All the board geo coded data points will be displayed on the map WebEOC Mapper Lite MB Labels E Show Labels Base Layer Streets Satellite O Hubrid Overlays Shelters Hospitals Activity Log Significant Events Shelters TS Ee ee 3 12 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards The Boards Section Town Square boards are designed to track display and manage the information following an Incident Command System ICS organizational structure This built in bo
13. To delete a published IAP follow the steps below 1 Onthe Control Panel select the EM Menu link in the Menus section 2 Select the IAP Admin Delete link from the Boards sub menu 3 Inthe IAP Main View window select the Delete button Bridge Collaps IAP Main View Incident Name Operational Period from to View Delete Bridge Collapsed 0204 2011 16 31 39 02 04 2011 16 31 39 Ce 5 16 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Select one of the following options a To delete the record select Yes from the drop down list and select the Save button b To save the record select No from the drop down list and select the Save button c To abort updating the record select the Cancel button Update Record 4 Report as User Check to delete IAF from 02 0412 02 04 2011 16 31 39 7 7 No w gel Nie 5 Logged In The Logged In board displays a list of users who are currently logged in to Town Square The list of users logged in can be viewed either by their user name or their position To view users currently logged in to Town Square follow the steps below 1 On the Control Panel select the EM Menu link in the Menus section 2 Select the Logged In link from the Boards sub menu Incident Bridge Collapse Position List Tex User Name ESi Acquisition Inc 5 17 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and
14. dipatik GA Mji a y CEA al maemae amamma e See Liar SER al all Ga pele Cae ae tori CHD EC Direcc Soba a 1604000 e ee Lag se Tenn 3 16 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Updating a Record on the Significant Events Board To update a record on the Significant Events boards follow the steps below 1 Onthe Control Panel select the Significant Events link WebEOC Town Square S1 User ss CMD EOC Director Esianificant Events File Library Incident Action Plans Published Press Release Resource Request Task Assignments shelters Situation Report Tools Plugins Links 2 Select the Update Record button CMD EOC Director Log Ty Incident Bridge Collapsed p a Record la Total failure of all the sections Gave way to severe flooding CMD EOC Director Bob Jones at 16 48 03 on 1 31 2011 017342011 16 48 03 _ 15th Address Location Incident Bridge Augusta GA 30901 don ias A A A Seat ap sett a SA T ET a aa This int tis nor for pul SLATE and i5 pa ees ta eee ae Tee ira ee at fhe PEA neat T iets Sr Satie ia TU Vet ne 5 ESi Acquisition Inc 3 17 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Update the applicable fields in the input view CMD EOC Director Log Incident Bridge Collapsed Originator CMD EOC Director Orginated By L
15. e Support users who implement both the Incident Command System ICS and Emergency Support Functions ESF structure e Integrate with other systems such as mapping e Operate within a variety of network configurations e Have a wide range of features consistent with the four phases of emergency management ESi Acquisition Inc 1 1 WebEOC Town Square 1 0 User s Manual Chapter 1 WebEOC Town Square Overview Audience and Purpose Audience People who use Town Square are classified as either users or administrators This manual is written for users People who setup users and configure Town Square in accordance with an agency s unique needs are administrators Administrators should refer to the WebEOC Town Square 1 0 Administrator s Manual Purpose This manual provides you detailed instructions and the knowledge that you will need to operate Town Square Because Town Square is a tool that provides levels of access that can be tailored to meet the unique needs of individual users and organizations some of the Town Square features covered in this manual may not be available to all users See your administrator for questions about a specific feature or capability Built in Process The information process flow in Town Square allows users to post data directly to boards This design is based on the ICS organizational structure Command Operations Logistics Planning and Finance Time Conventions Town Squ
16. 0 0 TOTAL ESi Acquisition Inc 5 23 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Enter the information in the applicable fields Hospital General Information Input Incident Bridge Collapse Name iwersity Hospit Address 3121 Peach Orchard Road Augusta GA 3 lt Get Address Lat Long f School District Area Served Directions Contact nformation 5 Select the Save button or select the Cancel button to abort the operation Viewing a Record To view details of a record to the Hospitals board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Hospitals link from the Boards sub menu 3 Inthe Hospital Status list select the Details button of the hospital record you want to view Hospital Status Incident Bridge Collapsed Operational Generator R id er n aa Last Siar Each Capacity Occupancy Availe ble Details Update lu posted 5 24 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Review the details of the record and select the Print PDF button the Return to List button or the Update Record button Hospital Status ite Betum te tisi Incident Bridge Collapsed Hospital Name Map University Hospital Address 3121 Peach Orchard Road Augusta GA 30206 City
17. 90 121 PNP Facility Questionnaire O Incident Bridge Collapsed Create New Form AA Record Ho Last Update Details Update ESi Acquisition Inc 5 45 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 5 Complete the information as applicable to the form instructions New Record Save span check Cancel _Retrieve Record Report As Jones DEPARTMENT OF HOMELAND SECURITY AS FEDERAL EMERGENCY MANAGEMENT AGENCY OMB Ho TENNI PHP FACILITY QUESTIONNAIRE Se a PAPERWORK BURDEN DISCLOSURE NOTICE Fubie reporting burden for this form 6 estimated te average 30 minutes per response The burden estimate noudes the time for reviewing f instructions searching existing data sources gathering and maintaining the needed dats and completing reviewing and submitting the form You are mot required to respond to this colection of information unless a valid OME control number appears im the upper ight comer of this form Send comments regarding the accuracy of the burden estimate and any suggestbons for reducmg this burden to Informaton Collections Management Federal Emergency Management Agency 500 0 Street SW Washington DC 20472 Fapenwork Reduction Projest 2007 0151 Submission of the form is required t biai or retain beralas under tee Pubis Assistance Program Please do not send your completed form to the above address A FEMA and State personnel will use this questionaire to ceienn
18. Branch a TT Beene 5 Inthe New Record window enter a name for the new branch the name of the branch director and the name of the branch deputy New Record Retrieve Record Incident Name Incident Name Enter One 1 Branch Branch Depuy SSS lt lt lt By A 6 Select the Save button to save the new branch to the ICS 203 form or select the Cancel button to abort the operation Editing a Branch To edit the branches in your operation follow the steps below 1 Loginto WebEOC Town Square 2 On the Control Panel select the LAP Builder link 3 When the JAP Main View window appears select the Operations Branch Setup button at the bottom of the window 4 Inthe Branch List window select the Edit button in the Edit column 5 When the Update Record window appears make your changes to the form and select the Save button 4 14 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Adding a Division to a Branch To add divisions to your existing branches follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the JAP Main View window appears select the Operations Branch Setup button 4 Inthe Branch List window select the Edit button in the Divisions column Branch List Return to Previous Screen Branch Name Branch Director Branch Deputy Edit Delete Divisions O
19. Category C Roads and Bridges 0 Category D Water Control Facilities 0 Category E Public Buildings and J Equipment Category F Public Utilities 0 Category G Parks and Recreation a Facilities Additional Comments 5 Inthe Damage Assessment input view enter the information in the applicable sections 6 Select the Save button or select the Cancel button to abort the operation 5 22 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Hospitals The Hospitals board enables users to add edit and display a list of hospitals and the services they provide This board is compliant with Hospital Incident Command System HICS IV standards used in emergencies and in daily operations Users can track and provide updates on emergency room availability room capacity total occupancy number of beds available and other detailed information on hospital services and infrastructure systems Adding a New Record To add a record to the Hospitals board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Hospitals link from the Boards sub menu gt WebEOC Town Square Seles a Shelters Internet fa RD o 3 In the Hospital Status window select the Add Hospital button Hospital Status Incident Bridge Collapse Operational Generator ER dam Capacity Occupancy Availab E El
20. E I a Add Branch if lt lt lt lt EE gt gt MN acy Note You must have an existing branch to add a division 5 Inthe Division Groups window select the Add Division Group button Division Groups Return to Branch List Branch Name Fire Division Name ICS 204 Delete _ Add Division Group lt lt Page 1 of 1 E Disable Refresh T 6 Inthe New Record window enter the name of the new division and the name of the division leader 7 Select the Save button to save the new division to the ICS 203 or select the Cancel button to abort the operation ESi Acquisition Inc 4 15 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Editing a Division To edit your operation s divisions follow the steps below 1 2 Log in to WebEOC Town Square On the Control Panel select the LAP Builder link When the JAP Main View window appears select the Operations Branch Setup button In the Branch List window select the Edit button in the Divisions column In the Division Groups window select the View button in the ICS 204 column When the ICS 204 Division Detail window appears select the Edit This Page button Some of the fields will already be populated from data entered on the ICS 203 Incident Name ICS 204 Division Detail Edit This Page Print ICS 204 Return to Division Group List ICS 204 Form completed Incident 1 Incident Name 2 Oper
21. ER Status Open ESi Acquisition Inc 5 27 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Road Closures This board will enable you to update track and display information on the status of roads closed Adding a New Record To add a new record to the Road Closures board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Road Closures link from the Boards sub menu gt WebEOC Town Square Seles Damage Assessment a B Hospitals 6 a Road Closures 8 B A Internet yr Rios 3 Inthe Road Closures window select the New Road Closure button Road Closures Incident Bridge Collapse Sy Closed From Cross To Cross Last E Peet Priority Status City Detail Edit Y Road Street Street Updated 5 28 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 De Enter the information in the applicable fields Road Closure Incident Bridge Collapse Reporting Information Contact Person Contact Agency Contact Phone E Alternate Phone 5 Details Road Name ias o f 1 and Cross Street 32 ce Zip Code Status Select Priority Level Select v Suggested Detour Reason for Closure Additions Details Date Time Closed 23 2011 17 16 18 Est Date Time Open 2 3 0041 1
22. Explorer 7 go to Page Setup under the Print menu From here you can adjust your left right top and bottom margins Remember this will affect all pages you print from in Internet Explorer For Mozilla Firefox 2 go to File Page Setup and select the Margins amp Header Footer tab From here you can adjust your left right top and bottom margins Remember this will affect all pages your print from Firefox ESi Acquisition Inc 4 25 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Publishing a Completed IAP When you have completed your IAP you can publish it to the Incident Action Plan Published board Publishing your IAP will allow you to keep a historical record of each IAP for an operational period After you publish the IAP it can no longer be edited The Incident Action Plan Published board will house all of your published IAPs To publish a completed IAP follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder board 3 When the IAP Main View window appears select the View Print IAP button at the bottom of the window Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete IAP Cover Sheet 02 04 2011 14 03 35 Yes ICS 202 Incident Objectives 02 04 2011 14 03 23 ICS 203 Organization Assignment List 02 04 2011 15
23. GA Incident Bridge Collapsed 30901 ESi Acquisition Inc 3 5 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Inthe data entry window enter a label for the map in the Map Label field This label will be displayed next to the point on the map CMD EOC Director Log Incident Bridge Collapsed Originator CMD EOC Director Orginated By Location Phone Date Time 2 8 2014 1 09 47 09 ES Event Type Select OO M Priority Select Point of Contact Name Contact Mumbes Map Label Address Location Lat Long Attachment 1 Attachment 2 Details Post to Significant Events Spell Check Record History 4 Enter the address information in the Address Location field At a minimum enter the street number and street name e g 318 Drayton Street You can narrow the list of matches in the geo database by including the street number street name city state and or ZIP code 5 Select the Get Address button to execute the search for address matches When the search is complete a drop down list of possible matches for the address will be displayed below the Address Location field The Lat Long values for the first item in the drop down list will automatically populate the coordinate fields 6 Select the address that matches your entry 3 6 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Te Select the Map It button The add
24. Links 4 To view users logged in by position select the Position List button Logged in Positions Current Incident Bridge Collapse user List Position List PLN Demobilization Unit PLN Planning Section Chief Status Boards Edit The Status Board Edit menu contains several status boards that are design to track and provide up to date information on property damage roads hospitals and shelters using the following boards e AAR After Action Review e Damage Assessment e Road Closures e Hospitals e Shelters Note For instructions on the After Action Review AAR board see the EM Menu section in this chapter 5 18 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Damage Assessment Board This board maintains a cumulative total of property damage and dollar value loss estimates Adding a New Record To add a record to the Damage Assessment board follow the steps below 1 Onthe Control Panel select the Status Boards Edit link in the Menus section MV elem EEC 3 1 User Name as CMD OC Director Uheci cta EM Menu 0000 ESI Website 2 Select the Damage Assessment link from the Boards sub menu WebEOC Town Square E L fol r E n i O amage Assessmen Hospitals Road Closures shelters Internet fa 100 o 3 In the Damage Assessment Countywide Totals display select the New Record butto
25. Menu The EM Menu contains the boards a position will use to track and document response activities from a management or administrative level File Library Admin IAP Admin Delete Logged In Resource Task Update All Checklist AAR EM Menu ICS FEMA Forms Status Boards Edit The following boards are accessible within the EM Menu e File Library Admin e JAP Admin Delete e Logged In e Resource Task Update All e AAR After Action Report Management View AAR Adding an AAR Entry To add an entry to the AAR board follow the steps below 1 On the Control Panel select the EM Menu link in the Menus section ICS FEMA Forms Status Boards Edit ESi Acquisition Inc 5 7 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 2 Select the AAR link from the Boards sub menu File Library Admin IAP Admin Delete Logged In Resource Task Update All 00000 OOO OO 3 In the After Action Comments and Recommendations window select the New AAR Entry button After Action Comments and Recommendations Incident Bridge Collapse 5 8 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Inthe After Action Comments and Recommendations form complete the fields in accordance with the Form Filling Instructions AFTER ACTION COMMENTS AND RECOMMENDATIONS Incident Bridge Collapse Form Filling Instruct
26. O ICS 205A Name Richard Davis Date Time 02 05 2011 16 09 38 Editing an ICS Record To edit an ICS record follow the steps below 1 On the Control Panel select the ICS FEMA Forms link in the Menus section 2 Select the ICS Forms menu 3 Inthe Boards list of the ICS Forms menu select the board name of the ICS form 5 42 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Inthe ICS forms display view select the Update button for the ICS record that you want to edit ICS 202 Incident Objectives Incident Bridge Collapse Incident Operatic nal Period Operation al Period Nam 2 Start End Bridge Collapsed 02082011 19 28 29 02 03 2011 19 38 29 sata 5 Update the information as applicable Update Record 1 Creste New Form Update INCIDENT OBJECTIVES ICS 207 4 Operational Period Command Emphasis 5 Site Safety Plan Required Yes No Y Sea Pianis Located At Date From Date To Tae Ta oa E Time From Time To 19 38 73 13 35 35 Plan E Ics 202 O ics 206 i CS 203 O ics 207 O ics 204 O ics 208 O ies 205 O Map Chart e O Weather O IES 2054 For Tides oT od 02 08 2011 19 38 23 ESi Acquisition Inc 9 43 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Printing an ICS Record To print an ICS record follow the steps below 1 On the Control Panel select the ICS FE
27. Request For Public Assistance FEMA 90 91 Project Worksheet FEMA 90 91A Project Worksheet Damage Descrip and Scope of Work Contin FEMA 90 91B Project Worksheet Cost Estimate Continuation Sheet FEMA 90 97C Project Worksheet Maps and Sketches Sheet FEMA 90 91D Project Worksheet Photo Sheet a x AA A A A Y A amp BB laa F laa F La Internet rl R a5 Incident Bridge Collapsed Record No Date Last Update 1 31 2011 01 31 2011 13 02 18 ESi Acquisition Inc 5 47 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 5 Update the information as applicable Update Record 1 Save Spell Check Report Aa Bob Jones DEPARTMENT OF HOMELAND SECURITY FEDERAL EMERGENCY MANAGEMENT AGENCY A apes PUP FACILITY QUESTIONNAIRE Explres Ocrober 31 2008 PAPERVIORK BURDEN DISCLOSURE NOTICE FPubbe reporting burden for this form 6 estimated te average 30 minutes per response The burden estimate meludes the time for reviewing instructions Searching existing data Sources gathering and maintaining the needed dats and competing reviewing and submitting the form You are mot required to respond to this colection of information unless a valid OME control number appear im the upper ight comer of this form Send comments regarding the accuracy of the burden estimate and any suggestbons for reducmg this burden to Informaton Cofiections Management Federal Emergency Managem
28. State Zip Lat Long 33 411207 I 82 00 2050 School District Ares Served Directions Capacity Occupancy E Hospital n Available Updating a Record To update a record to the Hospitals board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Hospitals link from the Boards sub menu 3 Inthe Hospital Status list select the Update button of the hospital record you want to update Hospital Status mcident Bridge Colapse Operational Generator pe a SA a sop Last Bhatia Power Oecupancy Pi Details Update Updated 4 Enter the updated information in the hospital input form 5 Select the Save button or select the Cancel button to abort the operation ESi Acquisition Inc 5 25 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Removing a Record To remove a record from the Hospitals board follow the steps below 1 2 3 4 5 On the Control Panel select the Status Boards Edit link in the Menus section Select the Hospitals link from the Boards sub menu In the Hospital Status list select the Update button of the hospital record you want to remove Hospital Status Incident Bridge Collapsed Operational Generator a a Last ds Power bi eee lea vailable Details ale Updated Dr nei Scroll to the bottom of the Hospital General Information Input view and select the
29. che ESi Acquisition Inc 9 33 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 5 A browser window will open Select the PDF print icon from the tool bar Road Closure incident Bridge Collapsed Reporting information Contact Person John Doe Contact Agency DOT Richmond County Contact Phone 706 453 2045 Alternate Phone Road Name Broad Street Between Cross Street 1 Ah and Cross Sireet 2 10h City Augusta 2p Code 30801 Stabus Suggested Detour Going North take 8th to Greene Reason for Ciosure Water Man rupture Additonal Details DateTime Closed 0206 2011 14 17 34 Est DateTime Open 0206 2011 14 17 34 5 34 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Shelters Board This board will enable you to update track and display information on the status of shelters Adding a Record to Shelter Status Board To add a new record to the Shelters status board follow the steps below 1 Onthe Control Panel select the Status Boards Edit link in the Menus section 2 Select the Shelters link from the Boards sub menu WebEOC Town Square 2 E1 X Damage Assessment B Hospitals E Road Closures G B 3 de Internet Ea 100 Mons 3 Inthe Shelter Status display view select the Add Shelter button Shelter Status Incident Bridge Collapse General Pet Special 0 pierce i Status C 5 cy An lity
30. the position access code PAC If your administrator has not given you these items you will not be able to create a Town Square user account A PAC is a position specific code that your administrator generates in Town Square The PAC your administrator gives you can only be used for the position you are assigned to This is an example of a PAC R egoP35 You must be able to access Town Square in order to register for a user account and log in Town Square is accessed using a Web browser over your organization s intranet or over the Internet depending on your network s infrastructure The first time you access Town Square you will need to type the URL of your Town Square into the Address field of your browser If you do not know the URL contact your Town Square administrator We recommend you create a bookmark or add a shortcut on your desktop for your Town Square address in order to access the site easily Before using Mozilla Firefox or Apple Safari to access Town Square check with your system administrator and confirm compatibility with these browsers Completing Self registration To complete self registration follow the steps below 1 Access your agency s Town Square site 2 Inthe WebEOC Town Square login screen select the New User Click here to create an account link User Password 2 2 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started 3
31. the top of the window 5 When your print window appears locate your printer and select the Print button ESi Acquisition Inc 4 21 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan The ICS 207 Form The ICS 207 Organizational Chart provides ICS personnel with information on the units that are currently activated and the names of personnel staffing each position unit An organization will be event specific not all positions need to be filled The size of the organization is dependent on the magnitude of the incident and can be expanded or contracted as necessary The Resources Unit typically prepares and maintains this chart under the direction of the Planning Section Chief The ICS 203 is used to help complete the Organizational Chart To make changes to the ICS 207 you must make changes to the ICS 203 Completing the ICS 207 Form To complete the ICS 207 form follow the steps below 1 Login to WebEOC Town Square 2 On the Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the ICS 207 link Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete N A IAP Cover Sheet Incident Objectives Organization Assignment List Incident Radio Communications Plan Medical Plan Organizational Chart Operations Branch Setu
32. 09 47 ICS 205 Incident Radio Communications Plan 02 04 2011 14 17 21 ICS 206 Medical Plan 02 04 2011 15 04 14 View ICS 207 Organizational Chart 02 04 2011 15 09 47 View Print IAP Operations Branch Setup P lt lt lt lt lt lt GEORGE gt gt MN Bierce icc lt 4 When the IAP appears select the Publish button 4 26 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan CD 1 Print PDF Print IAP Master View 1 Incident Name Incident 2 Operational Period to be covered by IAP Date Time From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 IAP Cover Sheet 3 Approved by Incident Action Plan GSB lt Pace 1 of 1 Bm Disable Refresh 5 When the Update Record window appears select the Check to publish LAP for Your Incident s Name checkbox Update Record 1 Check to publish IAP for Incident Name L lt lt lt lt lt Ele 1 of 1 E E Disable Refresh T 6 Select the Save button to publish the IAP or select the Cancel button to abort the operation The published IAP will move from the IAP Builder board to the Incident Action Plans Published board Note Published IAPs cannot be edited However they can be deleted See the Deleting a Published IAP section in this chapter ESi Acquisition Inc 4 27 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Printing a Publ
33. 1 On the Control Panel select the user name link 2 10 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started 2 From the User Account window edit your information See the Self registration sec tion in this chapter for detailed instructions User Account User Name Tech Real Name Location Phone Number Old Password New Password Confirm Password Primary Email secondary Email Language Locales Format Locales English United States Time Zone C Override Server Default Time Zone y rr ra kk Fr J z eta GMT 05 00 Easter Time Use Daylight Saving Time Cancel 3 Select the Save button to save your changes or select the Cancel button to abort the operation ESi Acquisition Inc 2 11 WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started Editing Your Position and Incident You can edit your position and the incident you are logged in to from the Control Panel Changing your position assignment or the incident may also change the boards menus tools plug ins and links that you will be able to access from the Control Panel To edit your position or incident follow the steps below 1 On the Control Panel select the Position or select the Incident link to change your position or incident you are logged in to 2 Select a new position from the Position drop down list select Position Incident Position Positi
34. 7 Plugins q Ly Ae oa e Se e Introduction e WebEOC Town Square has two plug ins CAP messaging and MapTac Town Square includes two plug ins e CAP messaging collects and distributes all hazard safety notifications and emergency warnings and e MapTacis a briefing tool used to display a variety of graphics and images ESi Acquisition Inc 7 1 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins CAP Messaging CAP ia an acronym for Common Alerting Protocol The CAP messaging plug in is a simple flexible data interchange format for collecting and distributing all hazard safety notifications and emergency warnings over information networks and public alerting systems CAP messages are managed similar to an e mail client program such as Microsoft Outlook CAP messages are stored in one of three folders the Inbox Sent Items and Trash In order to send and receive CAP messages your agency must be registered with the Disaster Management Interoperability Service DMIS CAP service as a Collaborative Operations Group COG and the DMIS service must be available If you are unable to send or receive CAP messages contact your Town Square administrator and request verification that CAP messaging is properly configured and that the DMIS service is running Accessing and Viewing CAP Messages In order to view send and receive CAP messages your agency must be registered with the Disaster Management
35. 7 16 18 Ex Select the Save button or select the Cancel button to abort the operation Editing a Record To edit a record to the Road Closures display view follow the steps below L 2 3 On the Control Panel select the Status Boards Edit link in the Menus section Select the Road Closures link from the Boards sub menu In the Road Closures display view select the Select button in the Edit column to open the record Road Closures Incident Bridge Collapse Priority Status Closed Cross ee Last Detail Road rad Street se Jena a 7 ESi Acquisition Inc 9 29 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Enter the updated information in the applicable sections of the input form 5 Select the Save button or select the Cancel button to abort the operation Viewing a Record To view a record on the Road Closures board follow the steps below A 3 On the Control Panel select the Status Boards Edit link in the Menus section Select the Road Closures link from the Boards sub menu In the Road Closures display view select the Details icon in the Detail column to view the record Road Closures Incident Bridge Collapse From Cross Street Cross Street 4 Review the details of the record and select the Print PDF button the Return to List button or the Update Record button Road Closure Return to List Incident Bridge Coll
36. Action Plans Published Press Release Resource RequestTask Assignments shelters Situation Report GCG GEeG8G0 6 O 500 60500000 Contacts List nd oral Ge OOOO CIC ooo opooa ooo Agency Phone Pager Mobile Update Details ESi Acquisition Inc 3 19 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Enter the information in the applicable sections of the input view Contacts Name and Information Department Address Email 1 Email 2 Email 3 Contact Numbers Business 1 a Business 2 eee Home Pager Fax Other Service Carnie i i Personal Satellite Business Gell Cell Pine Contact Type Shared Shared contacts can be viewed by everyone Private Private contact can only be viewed by the Position who created it E Spell Check 4 For Contact Type select the radio button for one of the following options a Shared Shared contacts can be viewed by everyone b Private Private contacts can only be viewed by the Position whocreated it 5 Inthe Spell Checker pop up window select the appropriate options to correct the error 6 When the spell check is complete select the OK button 7 Select the Save button to continue or select the Cancel button to abort the operation 3 20 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Updating a Contact R
37. Between Cross Street 1 and Cross Street 2 City Zip Code Status Priority Level Suggested Detour Going North take Sth to Greene Reason for Closure Water Main rupture a Date Time Closed 0205 2011 14 17 44 Est Date Time Open 02 05 2011 14 17 34 Remove from list 5 Select the Save button or select the Cancel button to abort the operation 5 32 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Printing a Detail Record To print a detail record from the Road Closures board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Road Closures link in the Boards sub menu 3 Inthe Road Closures display view select the Details icon in the Detail column to open the record Road Closures Incident Bridge Collapse Last Priority Status Updated 4 Select the Print PDF button Road Closure Incident Bridge Collapsed Reporting Information Contact Person Contact Agency Contact Phone Alternate Phone Details Road Name Between Cross Street 1 and Cross Street 2 City Zip Code Status Priority Level Suggested Detour Reason for Closure Additional Details Date Time Closed Est Date Time Open John Doe DOT Richmond County Broad Street 7th Going North take Sth to Greene Water Main rupture 021052011 14 17 34 020582011 14 17 34 Spal
38. Federal Emergency Management Agency s Applicant Handbook The handbook describes how applicants e g cities counties etc can apply for federal assistance under the Public Assistance Program For detailed instructions on completing the forms see the FEMA Applicant Handbook http www fema gov pdf government grant pa apphndbk pdf Adding a FEMA Form Record To add a FEMA form record follow the steps below 1 On the Control Panel select the ICS FEMA Forms link from the Menus section 2 Select the FEMA Forms menu 3 Inthe Boards list of the FEMA forms sub menu select the board name of the FEMA form ES Boards FEMA 90 120 Special Consideration Questions FEMA 90 123 Force Account Labor Sum mary Record FEMA 90 124 Materials Summary Record FEMA 90 125 Rented Equipment Summary Record FEMA 390 126 Contact Work Summary Record FEMA 90 127 Force Account Equipment Summary Record FEMA 30 123 MISSION ASSIGNMENT FEMA 90 136 Action Request Form ARF FEMA 30 49 Request For Public Assistance FEMA 90 91 Project Worksheet FEMA 90 914 Project Worksheet Damage Descrip and Scope of Work Contin FEMA 90 916 Project Worksheet Cost Estimate Continuation Sheet FEMA 90 91C Project Worksheet Maps and Sketches Sheet FEMA 90 910 Project Worksheet Photo Sheet Done Es Internet OOOOOBBEeEGGkfEoO amp I Ud e 2 ee 2 2 2 4 Inthe FEMA form display view select the Create New Form button FEMA
39. General Message ICS 214 Unit Log ICS 215 Incident Action Plan Safety Analysis ICS 215 Operational Planning Worksheet ICS 216 Radio Requirements Worksheet ICS 218 Support Vehicle Summary ICS 220 Alr Operations Summary ICS 221 Demobilization Checkout ICS 224 Crew Performance Rating ICS 225 Personnel Performance Rating NCS 226 Individual Performance Rating ICS 230 Daily Meeting Schedule DOOOOOOGOBOBOOGOOCOGEBEOGHOG a 0 6000000500000 000000000 Internet fa 100 a e ee Pe E 4 In the ICS display view select the Create New Form button to open the input view of the ICS form ICS 202 Incident ELANET Incident Bridge Collapse Ime iden vi Operatic nal Period Name Start 5 40 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 5 Enter the information in the applicable sections New Record INCIDENT OBJECTIVES ICS 202 2 Operational Period Date From 1 Incident Name pansion fl Time From 18 38 28 3 Objective s iain Public Safety 4 Operational Period Command Emphasis Se TTT 4 Site Safety Plan Requ Approved Site Safety Plan s Located At 6 Incident Action Plan the tems checked below are included in this Incident Action Plan Ics 202 O ics 206 Other Attachments ICS 203 O ics 207 O its 204 O ics 208 O Ics 205 O Map Chart IO O Weather O ies 2054 ForecastTides Currents 7 Prepared by amp Approved by Inci
40. If the status of the mapped point is tied to board data such as shelter status full open or closed then the mapped points for that status board will take on the color code assigned to that status 3 8 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Navigating Mapper Lite Navigation and Zoom Controls Pan Tool Located in the upper left corner of the window the pan tool allows you to pan to different areas on the map by holding the left mouse button on the desired arrow symbol Zoom Control Zoom in by selecting the plus symbol Zoom out by selecting the minus symbol If you want to zoom out to the full extent of the map select the globe symbol Note You can also zoom by using the scroll wheel on the mouse Click in the map display and scroll up to increase magnification or scroll down to decrease the magnification Showing Labels Select the Show Labels checkbox to identify the geo coded data points on the map Augusta Civic Center _ F J Wey E i Hospitals LA ii 4 Dao o Activity Log on ii E E 4 Significant Ewents pa Shelters ie a amp ESi Acquisition Inc 3 9 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards selecting Base Layers Select the radio button to set the type of base layer to be applied to the map view Streets Satellite or Hybrid WebEOC Mapper Lite Ss Labels M Shaw Labels Base Layer Streets etic
41. Interoperability Service DMIS as a Collaborative Operations Group COG and the DMIS must be available If the DMIS service is unavailable or the connection is unusually slow you will receive a time out message If you are unable to send or receive CAP messages contact your Town Square administrator To access and view CAP messages follow the steps below 1 Access your agency s WebEOC Town Square site 2 Inthe WebEOC Town Square login screen enter your user name in the User field and enter your password in the Password field User Password How User Click here to create an account a Forgot UsemamePasswond Note The password is case sensitive 3 Select the OK button 4 Select your position from the Position drop down list and select your incident from the Incident drop down list Note Only those positions and incidents that your administrator has given you access to will appear in the drop down lists 5 Select the OK button to continue or select the Cancel button to abort the operation 1 2 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins 6 Select CAP from the Plugins section on the Control Panel 7 Inthe CAP Message List window select Inbox Sent Items or Trash from the Folder drop down list CAP Message List Folder Inbox vw Get Messages Post Message 8 Select the Get Messages button A list of messages will appear for the folde
42. Items WebEOc Administrator REFOC Activated High incident Name 2009 04 27 15 21 17 2 WebEOC Administrator Email Accounts High incident Name 2009 04 27 14 58 15 Note You can still view reply forward and print any of the deleted messages ESi Acquisition Inc 6 7 WebEOC Town Square 1 0 User s Manual Chapter 6 Tools Printing a Message To print a message follow the steps below 1 Select Messages from the Tools section on the Control Panel 2 Inthe Messages window select the drop down list for Inbox Sent Items or Deleted Items 3 Select the message that you want to print Messages _ From Subject_ Priority Incident Received Delete Charles Price Authorization High Incident Name 2009 04 25 09 40 29 Charles Price Authorizations Normal Incident Name 2009 04 25 09 37 56 3 Charles Price FEMA Authorizations Normal Incident Name 2009 04 28 09 35 46 Charles Price Tracking Costs Normal Incident Name 2009 04 28 09 33 45 4 Inthe Message Detail window select the Print button Message Detall Authorization Charles Price Received 2009 04 28 09 40 29 To John Adams ncident Incident Name Priority High Emergency Director has authorization to requisition all county assets 5 Inthe print window choose the printer you want to use or select the Cancel button to abort the operation You will automatically return to the Message Detail window 6 8 ESi Acquisition Inc Chapter
43. MA Forms link in the Menus section 2 Select the ICS Forms menu 3 In the Boards list of the ICS Forms menu select the board name of the ICS form 4 In the ICS forms display view select the Select button for the ICS record that you want to print ICS 202 incident ae Incident Operatio nal Period Operabonal Period a Uodate Name Start End j Bridge ee er Saez Collapsed 9202 2011 19 28 28 0203 2011 19 38 28 Select 5 Select either the Print This Page or the Print PDF button The Print PDF button will open a browser window to display the ICS form in a PDF view Bridge Collapsed 2 Operational Period Date Date From 0A020111 To 02052011 Time Time From 16 09 33 To 16 09 38 3 ERETTE Maintain Public Safety 4 Operational Period Command Emphasis General Situational Awareness 5 Site Safety Plan Required Yes O No O Approved Site Safety Plan s Located At 6 Incident Action Plan ihe items checked below are included in this Incident Action Plan E IOS 202 O ICs 206 Other Attachments O ICS 203 DIOS 207 E O ics 204 O ICS 208 O Ics 205 O Map Chart O Weather ForecastTides Currents by Name Robert Smith PositonTile DOT Director O ICS 205A Name Richard Davis Date Time 02 05 2011 16 09 38 5 44 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links FEMA Forms Town Square includes a menu of the FEMA forms contained within the
44. PNP organization own the facility El Yes El No lf Yes obtain proof of ownership check hare if attached Ol gt Does the PNP organization have legal responsibaity to repar the faciity le yes L no _ If C es provide proof of legal responsiblity check bese if attached L 14 ls the faciity insured Z ves CI No 5 lf Yes obtain a copy of the msurance pobcy check here of attached oo oa oon a he CONTACT PERSON DATE _ Eric Smari 131 2011 FEMA Form 30 121 FEB 06 6 Select the Save button or select the Cancel button to abort the operation Updating a Record To update a FEMA form record follow the steps below 1 Onthe Control Panel select the ICS FEMA Forms link from the Menus section 2 Select the FEMA Forms menu 5 46 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 3 Inthe Boards list of the FEMA forms sub menu select the board name of the FEMA form WebEOC Town Square Microsoft Internet Explorer provided by ES1 Sele A FEMA 30 120 Special Consideration Questions FEMA 90 121 PNP Facility Questionnaire FEMA 90 123 Force Account Labor Summary Record FEMA 90 124 Materials Summary Record FEMA 90 125 Rented Equipment Summary Record FEMA 90 126 Contact Work Summary Record FEMA 390 127 Force Account Equipment Summary Record FEMA 90 129 MISSION ASSIGNMENT FEMA 90 136 Action Request Form ARF FEMA 90 49
45. Public Affairs Attachment Note No window will appear to confirm deletion of the record 4 Select the Save button to continue or select the Cancel button to abort the operation Viewing Press Release Attachments To view a Press Release attachment follow the steps below 1 On the Control Panel select the Press Release link 2 Inthe Press Release window select the Attachment link of the press release you want to view Incident Bridge Collapsed Press Release AEE Director of Public Affairs 0201 2011 10 12 54 tachment Director of Public Affairs 02 01 2011 09 50 32 Attachment 3 26 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Resource Requests Task Assignments The Resource Request Task Assignments board allows you to create update and change the status of resource requests and task assignments Resource Requests amp Task Assignments Incident Bridge ee M ignments My Requests View All Status Filter Creating a Resource Request New Resource Request New Task Assignment To create a resource request message follow the steps below 1 Onthe Control Panel select the Resource Request Task Assignments link WebEOC Town Square User as CMD EOC Director Activity Log Significant Events Contacts File Library Incident Action Plans Published ARA EF N A E A N A 2 Inthe Resource Requests amp Task Assignments windo
46. Remove Hospital From List checkbox Remarks 4 Spell Check Select the Save button to remove the entry or select the Cancel button to abort the operation Printing an Individual Hospital Record To print the details of an individual hospital record follow the steps below E 2 3 On the Control Panel select the Status Boards Edit link in the Menus section Select the Hospitals link from the Boards sub menu In the Hospital Status list select the Details icon of the hospital record you want to print Hospital Status Incident Bridge Collapsed Prim POF ase Hospital Operational Senerator le Last Status Power Status huesca leds O Details Update updated viuanity Update 13 10 01 Hospital 9 26 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 From the Hospital Status record select the Print PDF button Hospital Status Incident Bridge Collapsed Hospital Name Map University Hospital Address 3121 Peach Orchard Road Augusta GA 30206 City State Zip Lat Long 33 411207 82 00 2050 School District Ares Served Directions Capacity 800 Occupancy 570 Hospital Available 5 Select the Print icon in the tool bar at the top of the PDF file di ub ER 13 j The ath Ez F 75 E i TF tA Hospital Status Incident Bridge Collapse Hospital Status Operabonal States Fully Opera onal
47. Retrieving Your User Name or Password If you have forgotten your user name or password you can retrieve them using the link on the WebEOC Town Square login screen Note This feature may not be enabled in your Town Square Contact your Town Square administrator if you have questions If you do not have an e mail address entered for your user account you will not be able to retrieve your user name or password To retrieve your user name or reset your password follow the steps below 1 From the WebEOC Town Square login screen select the Forgot Username Password link Password 2 6 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started 2 3 6 Select the Retrieve Username or Reset Password link WebEOC Town Square Retrieve Username e Reset Password If you select the Reset Password link enter your user name and e mail address in the fields provided and select the Continue button WebEOC Town Square T Reset Password Usemame EmallAdaress Note If your administrator has enabled password history you will not be able to re use a previous password A confirmation window will appear Select the OK button You should receive an e mail containing a link to reset your password WebEOC Town Square WebEOc has sent your username to username email com Check your email to retrieve your username oe If you select t
48. Sheet To complete the JAP Cover Sheet follow the steps below 1 Log in to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the JAP Cover Sheet Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete View N A IAP Cover Sheet Incident Objectives View View Organization Assignment List View Medical Plan Incident Radio Communications Plan View View Organizational Chart View Print IAP Operations Branch Setup lt lt lt BP ace 1 of 1 BUM Disable Refresh Note The ICS 204 does not appear on the JAP Main View window because it is completed within the ICS 203 4 4 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 Inthe IAP Cover Sheet window select the Edit IAP Cover Sheet button Edit IAP Cover Sheet Print IAP Cover Sheet Return to Main View 1 Incident Name 2 Operational Period to be covered by IAP Date Time Incident Name From 01 28 2011 15 35 11 To 01 28 2011 15 35 11 IAP Cover Sheet 3 Approved by Incident Action Plan 4 Prepared by Date Time lt lt lt J lt lt EWE 1 of 1 E Disable Refresh ESi Acquisition Inc 4 5 WebEOC Town Square 1 0 User s Manual Chapter 4 The In
49. To log in to your Town Square user account follow the steps below 1 Access your agency s Town Square site 2 Inthe WebEOC Town Square login screen enter your user name in the User field and enter your password in the Password field WebEOC Town Square User Password O o New User Click here to create an account Forgot Usemame Password Note The password is case sensitive 3 Select the OK button 4 Select your position from the Position drop down list and select your incident from the Incident drop down list Position CMD EOC Director v Incident Chemical Release Note Only those positions and incidents that your administrator has given you access to will appear in the drop down lists ESi Acquisition Inc 2 5 WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started 5 Select the OK button to continue or select the Cancel button to abort the operation The WebEOC Town Square Logged In window will appear and your Control Panel will open in a separate window In order to reduce the number of windows that you have open at a time the Logged In window can be closed WebEOC Town Square Logged In The WebE0OC control panel should now be opened in a mew window lf the control panel has not appeared then the problem is probably due to a popup blocker Please tum off any popup blockers and log in again or contact your system administrator
50. WebEOC Town Square User s Manual Version 1 0 For ESi sales and operations ESi Acquisition Inc 823 Broad Street Augusta Georgia 30901 1400 USA Tel 706 823 0911 or 800 596 0911 Fax 706 826 9911 sales esi911 com http www esi911 com WebEOC and ESi and Town Square are registered trademarks of ESi Acquisition Inc MapTac and ESiWebFUSION are trademarks of ESi Acquisition Inc Microsoft Windows and Internet Explorer are registered trademarks of Microsoft Corporation Mozilla and Firefox are registered trademarks of Mozilla Foundation All other trademarks are the property of their respective companies 2002 2011 ESi Acquisition Inc All rights reserved No part of this publication may be used commercially reproduced stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of ESi Acquisition Inc While every precaution has been taken in the preparation of this document ESi assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Printed in USA Table of Contents Chapter 1 WebEOC Town Square Overview Ath OCUIGIOND tai dez 1 1 Audience and UNDOSS siria ads 1 2 BUIN FOC SS ota iio 1 2 Time CONVENIOS iaa dano 1 2 Chapter 2 Getting Started HALFOGUGUION artriti
51. WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Printing a Completed IAP You can print a completed IAP without publishing it To print a completed IAP follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View Print IAP button Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete IAP Cover Sheet 02 04 2011 14 03 35 Yes ICS 202 Incident Objectives 02 04 2011 14 03 23 ICS 203 Organization Assignment List 02 04 2011 15 09 47 ICS 205 Incident Radio Communications Plan 02 04 2011 14 17 21 ICS 206 Medical Plan 02 04 2011 15 04 14 ICS 207 Organizational Chart 02 04 2011 15 09 47 View Print IAP Operations Branch Setup lt lt lt AAN gt gt ES 4 When the IAP Main View window appears select the View Print IAP Master View button When your print window appears locate your printer and select the Print button 6 Ifyou want to print a PDF select the Print PDF button at the top of the window The PDF will be automatically generated Make sure to save the PDF to your desired location Printing Tips for Common Browsers When printing the ICS forms if the form runs off the page horizontally adjust your margins in your Internet browser For Internet
52. ail accounts external to Town Square All messages sent or received by you are seen regardless of the incident you are logged in to ESi Acquisition Inc 6 1 WebEOC Town Square 1 0 User s Manual Chapter 6 Tools Messages Composing and Sending a Message To compose and send a message follow the steps below 1 Access your agency s Town Square site 2 Inthe WebEOC Town Square log in window enter your user name in the User field and enter your password in the Password field Password New User Click here to create an account Forgot UsemamerPssswond Note The password is case sensitive 3 Select the OK button 4 Select your position from the Position drop down list and select your incident from the Incident drop down list Note Only those positions and incidents that your administrator has given you access to will appear in the drop down lists 5 Select the OK button to continue or select the Cancel button to abort the operation 6 On the Control Panel select the Messages link from the Tools section WebEOC Town e Log Off 6 2 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 6 Tools 7 Inthe Messages window select the Compose button Messages Delete 8 Inthe Compose New Message window select the recipient or recipients from the list of Users Groups or Positions a To make multiple selections hold the Ctrl key and select each r
53. all of the current FEMA and ICS forms Preparing the forms within Town Square creates an electronic completed document This assists in document retention because the data entered each form is saved to the database ICS Forms Menu Town Square includes a set of ICS forms to support the five major components common to most organizations Command Operations Planning Logistics and Finance This section provides general instructions on how to enter data and view details of an ICS record Adding an ICS Record To add an ICS record follow the steps below 1 On the Control Panel select the ICS FEMA Forms link in the Menus section WebEOC Town Square Microsoft Int Ea fx A E WebEOC Town Square Tex as CMD EOC Director Log Off Bridge Collapse Boards Menus Checklist Tools _ Plugins Links E Internet fa 100 2 Select the ICS Forms menu WebEOC Town Square M EJE fx LE Forms 9 Internet f E 100 ESi Acquisition Inc 5 39 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 3 Inthe Boards list of the ICS Forms menu select the board name of the ICS Form lt WebEOC Town Square Microsoft Internet Exp Sele wf ICS 204 ies List ICS 205 Incident Radio Communications Plan ICS 206 Medical Plan ICS 207 Organizational Chart ICS 209 Incident Status Summary ICS 210 Status Change Card ICS 211 Incident Check In List ICS 213
54. apsed Reporting Information Contact Person Contact Agency Contact Phone Alternate Phone Details John Dos DOT Richmond County Road Name Between Cross Street 1 Broad Street th and Cross Street 2 City Zip Code Status Priority Level Suggested Detour Resson for Closure Additional Details Date Time Closed Est Date Time Open Going North take Sth to Greene Water Main rupture 021052011 14 17 34 02082011 14 11 34 Spell Check 9 30 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Removing a Record To remove a record to the Road Closures board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Road Closures link from the Boards sub menu 3 Inthe Road Closures display view select the Select button in the Edit column to open the record Road Closures Incident Bridge Collapse New Rosd Closure mt POF Closed as Last te Road Cheat Updated ESi Acquisition Inc 5 31 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 At the bottom of the Road Closure input view select the Remove from List checkbox Road Closure Incident Bridge Collapsed Reporting Information Contact Person Contact Agency DOT Richmond County Contact Phone Alternate Phone Road Name
55. ard design helps you to quickly enter information to your position log and send it on to others to view The Control Panel below shows what the Boards section on a Control Panel may look like This section will provide detailed instructions for the following board views e Activity Log e Significant Events e Contacts e File Library e JAP Builder e Incident Action Plans Published e Press Release e Resource Request Task Assignments e Shelters e Situation Report Event Reporting Boards PE a i A WebEOC Town square ppm mzy j User CMD EOC Director Bridge Collapse Activity Log Significant Events Contacts File Library Incident Action Plans Published Press Release Resource RequestTask Assignments shelters situation Report The Activity Log and Significant Event board views are used to accomplish the recording tracking and viewing of who did what when in Town Square Your Activity Log allows you to record information and activities at the position level and selectively display the information on the Significant Event board without having to re enter information ESi Acquisition Inc 3 13 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Activity Log All positions have an Activity Log also known as a Position Log that allows you to keep a chronological record of the activities you performed Information you enter is displayed on your own log and is not visi
56. ards in Town Square are based on the National Incident Management System NIMS structure and are designed to support local jurisdictional crisis information management needs ESi Acquisition Inc 3 1 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards General Board Features Navigation Since boards are displayed in windows that can be resized the number of entries that can be viewed at any one time will vary If a board has more entries than can be viewed at the same time use the scroll bar to navigate through the window Each board may also be resized to increase or decrease the viewing area If the board consists of multiple pages use the arrow buttons located at the bottom of the window to navigate HH E lt lt gt gt ES Done Es Internet The left double arrow returns to the first page the single left arrow returns to the previous page and the right arrow advances to the next page Board Refresh Each time a new entry is posted or an entry is updated the board refreshes with the new or changed entry appearing at the top of the board unless the board is sorted or filtered To temporarily suspend this refresh process when scrolling through entries on a board select the Disable Refresh checkbox located at the bottom of each board lt lt lt lt Disable Refresh Done E Internet Note Uncheck the Disable Refresh checkbox to re enable the automatic refresh feature 3 2
57. are 1 0 User s Manual Chapter 4 The Incident Action Plan 4 When the ICS 205 form appears select the Edit This Page button Incident Name ICS 205 Incident Radio Communications Plan Edit This Page Print ICS 205 ICS 205 Form completed Form Last Updated Incident 1 Incident Name Incident Name 2 Date and Time Prepared 3 Operation Period 02 04 2011 13 27 33 to 02 04 2011 13 27 33 4 Basic Radio Channel Use Channel gt y RX Freq RX TX Freq TX Mode Zone Grp Channel Function Name Trunked Radio Assignment N or W Tone NAC N or W Tone NAC A D or M Remarks System Talkgroup 5 Special Instructions 6 Prepared by Communications Unit Date Time lt lt lt AAN gt MN EE 5 When the Update Record window appears complete the fields as applicable 6 Ifthe ICS 205 is complete select Yes from the ICS 205 Form completed drop down list at the top of the window Yes will appear in the Complete column of the IAP Main View window 7 When you are finished editing the ICS 205 form select the Save button to save your information or select the Cancel button to abort the operation Printing the ICS 205 Form To print the ICS 205 form follow the steps below 1 Loginto WebEOC Town Square 2 On the Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the ICS 205 link 4 When the ICS 205 form appears sele
58. are stamps all entries with a time and date It also tracks and displays who entered the information Entries appear in boards in the order in which they are entered into the system For example if a telephonic report is received at 10 p m and is entered into Town Square at 10 01 p m the system time stamp will be 10 01 p m 1 2 ESi Acquisition Inc Chapter 2 Getting Started q hoe og we Introduction AN The WebEOC Town Square interface empowers users to easily log in access boards enter and update information keep track of critical tasks and review the latest event information Detailed instructions are provided on the following topics in this chapter e Self registration Requirements e Logging in to Town Square e Control Panel Overview ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started Self registration Requirements The self registration feature in Town Square allows first time users to create their own accounts using the position names and position access codes PAC provided by their administrator If you occupy multiple EOC positions and self registration is enabled you can self register for each position for which you qualify After you have completed self registration you can log in to your account To complete self registration you will need your agency s Town Square address or URL the name of the position you will be assigned to and
59. ational Period 3 Reference Division Group Paul Roberts 4 Operations Personnel Operations Chief 5 Resources Assigned Reporting Location ee E enter SAP Contact e g phone pager radio Special Equipment and frequency etc Supplies Remarks Notes Information 6 Work Assignments 7 Special Instructions 8 Communications Primary Contact indicate cell pager or radio frequency system channel lt lt lt lt lt lt Pace 1 of 1 Es E Disable Refresh 4 16 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan When the Update Record window appears edit the fields as applicable If the ICS 204 form is complete select Yes from the drop down list next to ICS 204 Form completed at the top of the window When you are finished editing the ICS 204 form select the Save button to save your information or select the Cancel button to abort the operation Removing a Division To remove a division follow the steps below 1 2 3 Log in to WebEOC Town Square On the Control Panel select the LAP Builder link When the JAP Main View window appears select the Operations Branch Setup button at the bottom of the window In the Branch List window select the Edit button in the Divisions column In the Division Groups window select the Delete button in the Delete column When the Update Record window appears select Yes from the de
60. ble to others However if an entry meets the criteria of a post to the Significant Events you can mark the entry to be displayed on the Significant Events board for others to view You have the option to post one or all of your Activity Log records to the Significant Events board display that can be viewed by others Adding a New Record to the Activity Log To add a new record to the Activity Log follow the steps below 1 On the Control Panel select the Activity Log link WebEOC Town Square User 35 CMD EOC Director Bridge Collapsed Activity Log sionificant Events Contacts File Library Incident Action Plans Published Press Release Resource RequestiTask Assignments shelters situation Report CO 0000060 Select the New Record button CMD EOC Director Log Incident Bridge Collapsed Note The title of the Activity Log is the same as the name of the position you are logged in as 3 14 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Enter the information in the input view of the Activity Log CMD EOC Director Log Incident iiij iii O oe CMD EOC Director Orginated By Location Phone DateTime 1 31 2011 14 55 06 Event Type Select Priority Select Point of Contact ees Name L Contact Number Map Labet oO lr ____Z Lalong O lt A A Attachment 1 Brow
61. button to display all tasks and requests Status Filter Select a status from the Status Filter drop down list to view tasks and requests 3 32 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Shelters The Shelters board provides a standard list view that displays the shelter s name status occupancy etc It also indicates if a shelter is American Red Cross approved accommodates special needs or is pet friendly This view does not allow you to add or make updates to the board To view the Shelters board follow the steps below 1 On the Control Panel select the Shelters link WebEC Me Town oquare User CMD EOC Director aoa ros Activity Log Significant Events Contacts File Library Incident Action Plans Published Press Release Resource RequestiTask Assignments shelters situation Report GOOG GEeG8G0 6 OOD 500050000 Tools ns 2 Inthe Shelter Status window select the Select button to view details for that shelter Shelter Status Incident Bridge Collapsed General Pet Special eet 7 Samet Augusta ae 1200 Center Totals 1200 0 ESi Acquisition Inc 3 33 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Review the Shelter Status details window and select the Return to List button shelter Status Incident Bridge Col Shelter Shelter Status OPEN Name Map JAugusta Civ
62. c 7 Facilities Emergency Operations Energy Financial Fire Facilities Fire Incidents Government Military Hazmat Facilities Hazmat Incidents Infestation Law Enforcement Medical Public Venues Sensors Special Needs Telecommunications Transportation Facilities Transportation Incidents Water Facilities Weather Select MapTac from the ic section on the Control Panel Note The image or map will resize automatically anytime you change the size of your window If you do not want the map or image to be resized contact your Town Square administrator ESi Acquisition Inc 1 1 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Printing a Map To print a map or an image follow the steps below 1 Select MapTac from the Plugins section on the Control Panel 2 Select a map that you want to print from the Maps drop down list 3 Select the print icon Maps POE O a en A Tiss SS ftocal Map ie Ur JON ATH CAROL o R e AS HEVILLE as diay Me u FAYETTEVILLE C A INTON O AN O ngs suelo O CHARLOTTE ORK Front a ae Labels gt LN BK a aa IA a 2 Teo Unt qe pings one Eras et d sec na 2 Y Agricultural ES a de SPAR TANBURGG titer SF wecsr0N S Ni Civil Disturbance Ano oy E es as We l P PAGELAND MS up maV AIGHTSVILLE crimina Occurrences o E gt Gr F Po
63. ce Authorization Hi Incident Name 2009 04 28 09 40 29 2 Charles Price Authorizations Incident Name 2009 04 28 09 37 58 3 Charles Price FEMA Authorizations Normal Incident Name 2009 04 26 09 35 46 Charles Price Tracking Costs Normal Incident Name 2009 04 26 09 33 45 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 6 Tools Deleting a Message Messages cannot be deleted from the Sent Items or Deleted Items windows Deleting a message only changes the message from your Inbox to your Deleted Items box To delete a message from the Inbox follow the steps below 1 Select Messages from the Tools section on the Control Panel 2 Select the trash can icon next to the message Messages Subject Incident Rece Charles Price Authorization High Incident Name 2009 04 28 09 40 29 Charles Price Authorizations Normal Incident Name 2009 04 28 09 37 58 3 Charles Price FEMA Authorizations Normal Incident Name 2009 04 28 09 35 46 Charles Price Tracking Costs Normal Incident Name 2009 04 28 09 33 45 5 WebEOC Administrator Email Accounts High Incident Name 2009 04 27 14 58 15 3 Select the OK button to move the message to the Deleted Items or select the Cancel button to abort the operation and return to the Inbox Windows Internet Er plo I hy 2 Delete Email Accounts OK Cancel 4 You can view deleted items by selecting Deleted Items in the drop down list Messages Deleted
64. cident Action Plan 5 When the Update Record window appears complete the form as applicable Update Record 3 Report As User Name IAP Cover sheet complete No v 1 Incident Name Incident 2 Operational Period to be covered by IAP Date Time From 01 28 2011 15 35 11 To IAP Cover Name 01 28 2011 15 35 11 Sheet 3 Approved by Incident Action Plan Upload image CBrowse 4 Prepared by Date Time 6 When you have completed the fields on the cover sheet select the Save button at the top of the window Printing the IAP Cover Sheet To print the JAP Cover Sheet follow the steps below 1 Li Log in to WebEOC Town Square On the Control Panel select the LAP Builder link When the JAP Main View window appears select the View button next to the JAP Cover Sheet When the IAP Cover Sheet appears select the Print IAP Cover Sheet button at the top of the window When your print wndow appears locate your printer and select the Print button 4 6 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan The ICS 202 Form The ICS 202 Incident Objectives form describes the basic incident strategy control objectives command emphasis priorities and safety considerations for use during the next operational period It is typically completed by the Plannin
65. cked below are included in this Incident Action Plan LI ics 202 C ics 206 LI ics 203 LI ics 207 LI ics 204 O ics 208 LJ ics 205 CI Map Chart O ics 205A CI Weather Forecast Tides Currents 7 Prepared by 8 Approved by Incident Commander lt lt lt lt lt lt HA E Disable Refresh 5 When the Update Record window appears complete the fields as applicable 6 Ifthe ICS 202 form is complete select Yes from the drop down list next to ICS 202 Form completed at the top of the window Yes will appear in the Complete column of the JAP Main View window 7 select the Save button to save the ICS 202 form or select the Cancel button to abort the operation 4 8 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Editing the ICS 202 Form To edit the ICS 202 form follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the ICS 202 link 4 When the ICS 202 form appears select the Edit This Page button at the top of the window 5 When the Update Record window appears make your changes to the form and select the Save button Printing the ICS 202 Form To print the ICS 202 form follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the IAP Main View wind
66. ct the Print ICS 205 button at the top of the window 5 When your print wndow appears locate your printer and select the Print button ESi Acquisition Inc 4 19 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan The ICS 206 Form The ICS 206 Medical Plan provides information on incident medical aid stations transportation services hospitals and medical emergency procedures It is typically prepared by the Medical Unit Leader and reviewed by the Safety Officer Completing the ICS 206 Form To complete the ICS 206 form follow the steps below 1 Ze Log in to WebEOC Town Square On the Control Panel select the LAP Builder link When the JAP Main View window appears select the View button next to the ICS 206 link Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete N A IAP Cover Sheet Incident Objectives Organization Assignment List Incident Radio Communications Plan Medical Plan Organizational Chart View Print IAP Operations Branch Setup lt lt lt lt lt lt Pace 1 of 1 ES E Disable Refresh 4 20 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 When the ICS 206 form appears select the Edit This Page button at the top of the window Incident Name ICS 206 Medical Plan
67. ct the name to open that item When the board has been opened and the new data has been viewed the font will reset to black The X button next to a board indicates if it is closed or open Ifthe board is open the X button will appear red next to it s name on the Control Panel Select the red X button to close the window The X button will turn grey Message notifications and alerts will appear at the bottom of the Control Panel itn g e A E pe a Pa mL O ee You have recened a new message ESi Acquisition Inc 2 9 WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started If there are sections on your Control Panel you do not need to view select the name Boards Menus Tools Plugins or Links to collapse that section WebEOC Town Square Microsoft l B EJ JES A E WebEOC Town square Tech as CMD EOC Director Chemical Release Boards Activity Log Significant Events Contacts File Library Incident Action Plans Published Press Release Resource Request Task Assignments Shelters Situation Report Menus Plugins 00050o000da00a 060056050000 E Internet far Riosa Editing Your User Account The user name on the Control Panel will be displayed as a static or an active link If this link is active you will be able to edit your user account To edit your user account follow the steps below
68. d victims there The simplified list view allows you to easily locate the name of the shelter and see the most important information for the shelter instantly List views typically contain a button for a detailed view of the shelter information Shelter Status Incident Bridge Collapsed Add Shelter Availability Details Update Augusta Center ESi Acquisition Inc 3 3 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards WebEOC Mapper Lite WebEOC Mapper Lite is an optional feature that your administrator may have enabled for Town Square Mapper Lite integrates online mapping with the boards available in Town Square It uses Yahoo maps to geolocate address information associated with a status board By adding Mapper Lite capability to a board entries from that board can be tied to an address and displayed on a map with an identifying point For a board to be a candidate for adding GIS support it must meet specific criteria e The status board must be associated to a location for some or all of its entries e The location must be an address i e address city state and or ZIP code and X Y latitude longitude coordinates Data from multiple Town Square boards can be viewed simultaneously on the same map and displayed as points representing the state of the information Point colors can be defined to reflect the item s status For example a Shelters status board can be built to maintain a lis
69. dent Mame Uate l Commander Samuel Adams 02 09 2011 15 38 29 Fal 6 Select the Save button or select the Cancel button to abort the operation Viewing an ICS Record To view an ICS record follow the steps below 1 Onthe Control Panel select the ICS FEMA forms link in the Menus section 2 Select the ICS Forms menu 3 From the Boards list of the ICS Forms menu select the board name of the ICS Form you want to view ESi Acquisition Inc 5 41 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Inthe ICS forms display view select the Select button for the ICS record ICS 202 Incident Objectives Incident Bridge Collapse Incident Operational Period Operational Period start End You can view the details of ICS form record Bridge Collapsed Return to List Print This Page INCIDENT OBJECTIVES ICS 202 2 Operational Period Date Date From 0205 2011 To0205 2011 Time Time From 16 09 38 To 16 00 38 Maintain Public Safety 4 Operational Period Command Emphasis General Situational Awareness 5 Site Safety Plan Required Yes CO No O Approved Site Safety Plan s Located At 6 Incident Action Plan the items checked below are included in this Incident Action Plan E 163 202 O ICs 206 Other Attachments 0 ies 203 D Ic 207 c O lcs 204 O ICs 208 O ics 205 O Map Chart O Weather ForecastTides Currents Name Robert Smith Positon Tile DOT Director
70. display from the Maps drop down list 3 Select the desired marker tab This will open the tab and show all the icons under that tab 7 8 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins 4 Select the marker that you want to place on the map To see what the marker represents rest your mouse on nme icon n and a par up will reveal the marker title J y ae y Westwick Ji Il E al l f Murray Hills Hi 5 Move your cursor on the map to the desired location on the map and single click The marker will appear on the map You cannot drag and drop the markers to place them on the map Moving Markers Select the marker and hold the left mouse button down Drag the marker to the new destination and release the mouse button WebEOL 7 1 Map Tac Microsoft Internet Explorer provided by ES a oo E Train Derallment Clear Map Shape Civil Distur sance Criminal Occurren AAA Financial Fire Fac i gi i A Gen Ly ESi Acquisition Inc 7 9 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Resizing a Marker To resize a marker hover your cursor over the marker Select the handle that appears around the marker and drag the handle in until the marker is the desired size lt WebEOC 7 1 MapTac Microsoft Internet Explorer provided by ESI H oj xj aps tin 7 Disturbance Criminal Occurren Ed
71. dity Employers 0 What fee if amy is charged for the use of the faciity Was the facility im use st the time of the deaster E ves LI No Did the facility sustain damage as a direct result of the disaster e ves CI No What type of assistance is being requested restoration of backup powers Does the PNP organization own the faciiay F Yes Cl No lf Yes obtain proof of ownership check here if attached Ol gt Does the PNP organization have legal responsibaity to repar the faciity le yes L no _ If C es provide proof of legal responsiblity check bese if attached L 14 ls the faciity insured Z ves CI No 5 lf Yes obtain a copy of the msurance pobcy check here of attached TERE E CONTACT PERSON DATE Eric Smart 131 2011 FEMA Form 30 121 FEB 06 6 Select the Save button or select the Cancel to abort the operations Printing a Record To print a FEMA Form record follow the steps below 1 Onthe Control Panel select the ICS FEMA Forms link from the Menus section 2 Select the FEMA Forms menu 5 48 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 5 In the Boards list of the FEMA forms sub menu select the board name of the FEMA form In the FEMA form display view select the Select button in the Details column of the record you want to print The latest record will be listed at the top FEMA 90 121 PNP Fac
72. eb site See your WebEOC Town Square administrator for access to additional links ESi Acquisition Inc 5 1 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Town Square Menus Menus are a convenient way to group the board views you use most often to complete tasks Multiple Menus can be created to help you quickly access boards tools and plug ins Menus also keep the Control Panel more streamlined for easy navigation Town Square provides a set of menus that are already configured to support a position specific information process flow 5 2 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Checklist The Checklist menu allows users to create and edit checklists in the Checklist Builder and document the completion of activities in the Checklist board Building the Checklist To build and edit the checklist follow the steps below 1 On the Control Panel select the Checklist link in the Menus section WebEOC acia ICS FEMA Forms Status Boards Edit 3 Select the Add Checklist Item button Checklist Builder Incident Bridge Collapse _Add Checklist Item _ Complete Description ESi Acquisition Inc 5 3 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Inthe Create Checklist window enter the Item No and Item Description Create Checklist Incident Bridge Collapse te
73. ecipient Recipients name should be highlighted b To deselect recipients hold the Ctrl key and select the recipient s name once Recipient s name should not be highlighted Compose New Message To Users Groups Fositions User Name Select EOC Director WebEOC Administrator Command Staff Finance Section Chief EOC Director Finance Staff Finance GI Logistics Liaison Officer Sue oo O Priority Normal Attachment o EI Generate Emai Additional Addresses Po O Separate with commas 9 Enter the subject in the subject field 10 Select the priority High Normal or Low from the drop down list A High priority will display as red Normal as black and Low as green 11 Enter your message in the message field 12 Select the Browse button to add an attachment Note Town Square messaging can only support one attachment To send more than one file save the items to a ZIP file and attach the compressed file to the message ESi Acquisition Inc 6 3 WebEOC Town Square 1 0 User s Manual Chapter 6 Tools 13 To send an e mail select the Generate Email checkbox An Additional Addresses field will appear when the Generate Email checkbox is selected Compose New Message To Users Groups Positions User Name Select WebEOC Administrator Command Staff EOC Director Finance Logistics Liaizon Officer A EOC Director Finance Section Chief Priority Attachment l Generate Email
74. ecord To update a contact record follow the steps below 1 Onthe Control Panel select the Contacts link 2 Inthe Contacts List window select the Update button for the contact that you want to update Contacts List Search Search Clear Search Private Contacts Show All ADOOS 9 ICI 803 442 3 Update the information as applicable 4 Select the Save button to continue or select the Cancel button to abort the operation Removing a Contact Record To remove a contact record follow the steps below 1 On the Control Panel select the Contacts link 2 Inthe Contacts List window select the Update button for the contact that you want to remove Contacts List Search Search Clear Search Private Contacts ono one oo ano Dona eI 803442 s olla 9978 803841 1534 ESi Acquisition Inc 3 21 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Inthe Contacts record select the Delete Contact check box Contacts Name and Information Last Proctor First Middle Address 55 Smith Ave l Contact Numbers pines Ct e Phone Contact Type Shared Shared contacts can be viewed by everyone Private Private contact can only be viewed by ihe Position whe created if Cl Delete Contact Note No window will appear to confirm deletion of the record 4 Select the Save button or select the Cancel button to abort the operation
75. ent Agency 500 0 Street SW Washington DC 20472 Fapenwork Reduction Projest 2007 0151 Submission of the form is required t biam or retain beralas under the Pubis Assistance Program Please do not send your completed form to the above address A FEMA and State personnel will use this questionaire to ceiennime the eligibdity of specific facilites of an approved Private Non Profit PHP ogencaton See H CFR 200 221 Ouners of entes facdites ie power waterimcuding provided by an imgetion onganizaten oc facility 7 Bitte not provided solely for irrga on purposes sewer wastewater teatment communications and emergency medical care can apphy directly to FEMA for asaistance foc emergency work debria removal and emergency peotective measures and permanent work repair sior of replace a damaged facibry Gamers of non ontical facies can apply deecty lo FEMA for assistance for emergency work But must first apathy to the US Small Business Admnistraton 554 for assistance for permanent work If the owner of a mon cnitecsl facility does not quality for an SBA loan or the cost to repair the damaged faci ty exceeds the SGA losn amount the owner may app y to FEMA for f assistanse Name of the PNP Organization ESi Name of the damaged facdity and location 823 Broad Street Augusta SA 30501 What is the prenary purpose of the damaged facility Operations ls the facdity a oros facdity as define above E ves Ol mo Who may use the fac
76. ete a shelter record follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Shelters link from the Boards sub menu 3 Inthe Shelter Status display view select the Update button in the Update column of the shelter record you want to delete Shelter Status Incident Bridge Collapse Nan Stats General Pet Special c ity lo Availabili Detail Uodat ame Status Population Friendly Needs apacity Occupancy Availability Details Ipdate A 1200 o 1200 Totals 1200 0 1200 ESi Acquisition Inc 5 37 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 At the bottom of the Shelter input view select the Delete Shelter checkbox shelter Incident Bridge Collapse Location Status CLOSED e Name Augusta Civic Center Address 601 Tth Street Augusta GA 31020 Lat Long 23 470283 1181 205879 Shelter Information Capacity 1200 Occupancy Availitiity 1200 General Population Special Needs Pet Friendy C Contact Information Shelter Manager Harotd Boardman Shelter Manager Phone 706 234 0713 Mobile Phome 5 Select the Save button to delete the shelter record or select the Cancel button to abort the operation 9 38 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links ICS FEMA Forms The ICS FEMA Forms menu contains
77. g Section following each Command and General Staff Meeting conducted in preparing the Incident Action Plan Completing the ICS 202 Form To complete the ICS 202 form follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the ICS 202 link Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete View N A IAP Cover Sheet Incident Objectives View View View View iew Print IAP Organization Assignment List incident Radio Communications Plan Medical Plan View Organizational Chart Operations Branch Setup lt lt lt AN gt IN Disable Refresh ESi Acquisition Inc 4 7 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 When the ICS 202 form appears select the Edit This Page button ICS 202 Incident Objectives Edit This Page J Print ICS 202 Return to Main View ICS 202 Form completed Form Last Updated Incident 1 Incident name Incident Name 2 Operational Period from 02 04 2011 13 27 33 to 02 04 2011 13 27 33 3 Objective s 4 Operational Period Command Emphasis General Situational Awareness 5 Site Safety Plan Required Approved Site Safety Plan s Located at 6 Incident Action Plan ihe items che
78. he Retrieve Username link enter your e mail address in the Email Address field and reenter it in the Confirm Address field WebEOC Town Square Retrieve Username Email Address Confirm Address Select the Continue button ESi Acquisition Inc 2 7 WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started 7 Select the OK button in the confirmation window You will receive an e mail contain ing your user name WebEOC Town Square WebEOC has sent your username to username email com Check your email to retrieve your username Generic Login Issues This section contains common login issues and instructions for resolving those issues Invalid User Name or Password If you entered your user name or password incorrectly an invalid password window will appear Select the OK button Go to the section Logging in to Town Square in this chapter and repeat the steps WebEOC Town Square Invalid Username or password Passwords are case sensitive User Account Locked If you exceed the number of failed login attempts allowed a User account is locked window will appear Select the OK button and contact your administrator to unlock your account 2 8 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started Control Panel Overview The Control Panel is the information hub of Town Square It is organized by Boards Menus Tool
79. ic Center Address 604 Tth Street Augusta GA 30901 Lat Long 33 470283 81 965679 Contact Information Primary Contact Primary Phone Secondary Contact Secondary Phone Comments Comments 1000 Shelter Kits available General Population Information Capacity 1200 Occupancy 0 Availibility 1200 3 34 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Situation Report Situation reports are typically published at least once every 24 hours during an emergency Town Square provides a standard format that is based on the Incident Command System for creating standard plans This view does not allow you to add or make updates to the board To view the Situation Report board follow the steps below 1 Onthe Control Panel select the Situation Report link WebEOC Town Square Usar CMD EOC Director Bridge Ci llapsed doards Activity Log significant Events Contacts File Library Incident Action Plans Published Press Release Resource RequestTask Assignments DO 000000 HoMoooooo 2 Inthe Situation Report window select the Attachment link oa Incident Bridge Situation Report oe Operational Operational E E Period Start PeriodEnd a SREP 02022011 O05 1 sith lig e 09 55 12 Attachment The Situation Report will open in a new window ESi Acquisition Inc 3 35 Introduction Chapter 4 The Incident Action Plan e
80. ility Questionnaire Incident age Coll ct _ Create New Form Record No Last Update latailg Update 1 31 2011 01 31 2011 15 02 16 Select the Print this page or the Print PDF button Selecting the Print PDF button will display the FEMA record as a PDF in your browser window You can then select the print icon on the tool bar FEDERAL EMERGENCY MANAGELENT AGENCY OMB Ne 1689 0017 PNP FACILITY QUESTIONNAIRE Expires Ocmaber 31 2003 PAPERWORK BURDEN DISCLOSURE MOTE Publis reporting Durer for mils farm is estimates in average M minas per response Tine Burden estia includes me time for reviewing Inarucnans Beansning Blsihg data sources ganering anc maintaining he needed tata and completing reviewing ane bm fhe Era You are not required to respond lo Tits collection Of Intonation unesa a vaid OLA control Puedes appears in he upper ropa comer of mis im Bend comments regarding Pe accuracy of the Duroes ESTARE ar any suggestions Tor reducing Tis burden i Ininmavon Collections Management Federal Emergency Manapemet Agency 300 E Breet SW Washington Go MTZ Paperwork Regueton Prien 3067 0131 Sumean of ee form ls reguireo RoI ar rean benefis under me Puniki Assistance Program Plsasa do mH sand your completed form to the above address FEMA and State personnel will use iis questionnalfe to determine the eligibili of specific taciiliies of an appereed Private Non Pro PNP organiza ion See 14 CFR el COREE OLE CERES FORM ENEE provisto a Werke C
81. ime the eligibdity of specific facdibes of an approved Private Non Profit PHP ogencaton See 44 CFR 200 221 Ouners of entes facdites ie power waterimcuding provided by an imgetion onganizaten oc facility 7 Mit is not provided solely for imngation purposes sewer wastewater teaiment communicators and emespency medical care can apply directly to FEMA for asaistance foc emergency work debria removal and emergency peotective measures and permanent work repair sior of replace a damaged facibry Gamers of non ontical facies can apply deecty lo FEMA for assistance for emergency work But must first apathy to the US Small Business Admnistraton 554 for assistance for permanent work If the owner of a mon cnitecsl facility does not quality for an SBA loan or the cost to repair the damaged faci ty exceeds the SGA losn amount the owner may app y to FEMA for f assistanse Name of the PNP Organization ESi Mame of the damaged facdity and location 823 Bread Street Augusta SA 30501 What is the primary parpose of the damaged facility Operations ls the facdity a oros facdity as define above E ves Ol mo Who may use the facdity Employers 0 What fee if amy is charged for the use of the faciity Was the facility im use st the time of the deaster E ves LI No Did the facility sustain damage as a direct result of the disaster e ves CI No What type of assistance is being requested restoration of backup powers Does the
82. ions Full Name AAA Y Organization 3 Contact Information Comments or lssues Oooo d Recommendations for improvement AFTER ACTION COMMENTS AND RECOMMENDATIONS FORM GUIDE Return to inning Instruction of Use This board is used to post comments and recommendations If you have suggestions for improvement abilities that you d like to se in WebEOC or even updates changes that you d like made to a board it can be posted here It is not necessary to wait until the end of an incident or an event to post a recommendation or comment and is highhy encouraged to do so Field Descriptions Full Name Enter your first and last name Preferred Format John Doe Organization Enter the name of your organization Contact Info Enter your phone number Preferred Format 501 555 5555 Comments or Issue List any comments issues that you may have pertaining to an event exercise or WebEDL Recommendations for improvement List your recommendations to improve any issues you may have Board Tips Check your spelling before clicking the save button 5 Select the Save button or select Cancel to abort the operation ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Editing an AAR Record To edit an AAR record follow the steps below 1 Onthe Control Panel select the EM Menu link in the Menus section 2 Select the AAR link from the Boards sub menu window
83. ished IAP To print a published IAP follow the steps below 1 Loginto WebEOC Town Square 2 Onthe Control Panel select the Incident Action Plans Published board WebEOC Town Square 1 User Name as PLN Demobilization Unit Activity Log Significant Events Contacts File Library IAP Builder C Incident Action Plans Published Resource RequestT ask Assignments Shelters Report 005060050000 60 600506000 0 3 When the IAP Main View window appears select the View button next to the IAP you want to print Incident Name IAP Main View Incident Name Operational Period from Incident Name 02 04 2011 13 27 33 02 04 2011 13 27 33 m Disable Refresh 4 28 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 When the IAP appears select the Print IAP Master View button or select the Print PDF button Print PDF Print IAP Master View 2 Operational Period to be covered by IAP Date Time From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 IAP Cover Sheet 3 Approved by Incident Action Plan lt lt lt Pace 1 of 1 gt Disable Refresh 5 Ifyou select the Print PDF button the PDF will be automatically generated Be sure to save the PDF to your desired location 6 Ifyou select the Print IAP Master View button your print window will appear Locate your printer and select the Print button ESi Acquisi
84. ist item follow the steps below 1 Onthe Control Panel select the Checklist link in the Menus section 2 Select the Checklist link in the Boards sub menu Checklist Builder ESi Acquisition Inc 5 5 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 3 Select the Update button from the Checklist display window PLN Planning Section Chief Checklist Incident Incident Name tem No Complete Time Complete Description Comments Update E Activate EOC Station appropriate personnel Deploy EMS and volunteers 4 Inthe checklist window enter any comments about this checklist item in the Comments field and select the Complete checkbox The date and time will automatically populate the gray field Checklist Incident Bridge Collapse tem No 1 tem Description Contact DOE HQ Washington DC Comments Contacted DOE HO and requested Support Complete 5 Select the Save button to save your changes or select Cancel to abort the operation The completed checklist item will be displayed on the Checklist board OPS Operations Section Chief Checklist Incident Bridge Collapse Item Time i lete t do indate maal HOPE Compie Description Comments Update J Contact DOE Contacted 2 3 2011 HO DOE HO and 15 09 41 Washington requested Update Dc support 9 6 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links EM
85. lders can be viewed by everyone b Private Private folders can only be viewed by the position who created it 6 Select the Save button or select Cancel to abort the operations Editing a Folder in the File Library To edit a folder in the File Library follow the steps below 1 On the Control Panel select the EM Menu link in the Menus section 2 Select the File Library Admin link from the Boards sub menu 3 In the Folder List window select the Edit link next to the folder name you want to edit Folder List Incident Bridge Collapse Shared Folders Private Folders Folder List Choose a folder from the Folders list Usa ESi Acquisition Inc 5 11 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Edit the Folder Name or change the Folder Type option to Shared or Private New Folder Folder Name Picture of Bridge Folder Type e Shared Shared folders can be viewed by everyone Private Private folders can only be viewed by the Position who created it 5 Select the Save button or select the Cancel button to abort the operation Adding a File to a Folder To add a file to a folder in the File Library follow the steps below 1 Onthe Control Panel select the EM Menu link in the Menus section 2 Select the File Library Admin link from the Boards sub menu 3 Inthe Folder List select the Name of the folder Folder List Incident Bridge Collapse
86. le Library To delete a file in the File Library follow the steps below 1 Onthe Control Panel select the EM Menu link in the Menus section 2 Inthe Boards sub menu select the File Library Admin link 3 Inthe Folder List window select the trash can icon Folder List Incident Bridge Collapse Shared Folders Create Mew Folder Folder List Picture of Bridge Edit Choose 2 folder from the Folders frst 4 Select the OK button to confirm deletion of the folder or select the Cancel button to abort the operation Deleted folders will be stored in the Deleted Folders list Message from webpage E le j Are you sure you want to delete this Folder Recovering a Deleted Folder To recover a deleted folder in the File Library follow the steps below 1 On the Control Panel select the EM Menu link in the Menus section 2 Select the File Library Admin link from the Boards sub menu 3 From the Folder List select the Recover Deleted Folders button eee a U Folder List Recover Deleted Folders Incident Bridge Collapse shared Folders Create New Folder Folder List Picture of Bridge Edit 3 Choose 2 folder from the Folders fist 5 14 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 From the Deleted Folders list select the Recover Folder button The folder will be added back to the File Library view Deleted Folders I
87. lete division drop down list Select the Save button to delete the division or select the Cancel button to abort the operation ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan The ICS 205 Form The ICS 205 Incident Radio Communications Plan is used to provide information on all radio frequency assignments down to the Division Group level for each operational period It lists methods of contact for personnel assigned to the incident radio frequencies phone numbers pager numbers etc The ICS 205 is typically prepared by the Communications Unit Leader and given to the Planning Section Chief Some information on this form is populated from data entered on the ICS 203 form Completing the ICS 205 Form To complete the ICS 205 form follow the steps below 1 2 Log in to WebEOC Town Square On the Control Panel select the IAP Builder link When the IAP Main View window appears select the View button next to the ICS 205 link Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete N A IAP Cover Sheet Incident Objectives Organization Assignment List Incident Radio Communications Plan Medical Plan Organizational Chart Operations Branch Setup lt lt lt lt lt APN gt ES 4 18 ESi Acquisition Inc WebEOC Town Squ
88. m Ho tem Description 5 Repeat these steps to add more items to the checklist 6 Select the Save button to save the checklist item or select the Cancel button to abort the operation The checklist list items will appear in the Checklist board OPS Operations Section Chief Checklist incident Bridge Collapse item Tit ne E dl a EA ch 0 i F Me Complete Complet Description Comments Update Contact DOE Ha Updating a Checklist To update a checklist follow the steps below 1 Onthe Control Panel select the Checklist link in the Menus section 2 Select the Checklist Builder link in the Boards sub menu Checklist Checklist Builder 5 4 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 3 Inthe Checklist Builder window select the Update button next to a checklist item to update it or select the Add Checklist Item button to add additional steps to this checklist Checklist Builder Incident Incident Name cs Complete Description Activate EOC Station appropriate personnel Deploy EMS and volunteers 4 If you select the Add Checklist Item button enter the new item in the Create Checklist window Create Checklist Incident Bridge Collapse Description 5 Select the Save button to save your changes or select the Cancel button to abort the operation Completing a Checklist Item To complete a checkl
89. n Damage Assessment Countywide Totals incident Bridge Collapse C legory Category Category B ee EH na my E Caegery ae sry Dollar E Ereeepency Pablito E e ls Lar Loss Debris Protective Ro oad priate Buildings Public arks Deets Updated Heroral Messares Brid F Homa an Litilitios and nition pes Fa jeu Equip Fa i Mah NaN Hat Mah NaN SMa SNaN ShN ShN ShN PLN ESi Acquisition Inc 5 19 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Note If an entry has not been added to the board the board view will contain a place holder NaN in the first row This will disappear after the first entry is saved 4 Enter the information in the applicable fields Damage Assessment Incident Bridge Collapse Jureiechon Oin gnacng Posmon cup Eos Director Prepared By Phone Number Fax Humber Emal Address Part Private Property Cumulative Damages Property Type 3 Single Family Hora pa ites fo cam Je cms o lee le ee er A So aT pees jo Je Je Ie zA Partil Property Includes eligible non profit facilities loumdaseire Damages Type of Property Estimated Dollar Loss insured i Category A Debrs Removal Catgory B Emerganey Protective Measures Category C Reads and Bridges Category D Water Control Faciles Category E Pubbe Bulidings and E
90. n Square 1 0 User s Manual Chapter 6 Tools Note Generate Email will not be available if the user who is sending the message does not have an e mail account setup in Town Square or if e mail capability has not been configured by the Town Square administrator Compose New Message Positions John Adams A a JEOC Director Sally Sue Finance Section Chiet User Name Finance Section Finance Staff WebEOC Administrator Group Name Liaison Officer Logistics Section Logistics Section Chief Subject RE EOC Activated Priority High gt Please send email accounts for all the users assigned to the Command Staff positions Original Message From John Adams Sent 2009 04 27 14 16 35 To Sally Sue Subject RE EOC Activated El Attac hment Browse Tanarata Email WEN Ale Ella Emails cannot be generated because no email address has been set for this user account Spel Check Send Canc 10 Select the Send button or select the Cancel button to abort the operations Sorting Messages To sort messages follow the steps below 1 2 Select Messages from the Tools section on the Control Panel In the Messages window select the drop down list for Inbox Sent Items or Deleted Items Select the column From Subject Priority Incident or Received of the messages that you want sorted By default messages are sorted by latest date and time received WEGERE DEE Charles Pri
91. nagers throughout the U S who want WebEOC power and reliability but are limited by staff and budget Town Square offers many of the same features and benefits as the industry leading product WebEOC Professional which has been used successfully since 1996 by many federal agencies corporations and other organizations to manage a myriad of incidents and special events Town Square includes a set status boards a NIMS Incident Action Planning IAP tool and ICS and FEMA forms It also includes WebEOC Mapper Lite a quick and easy mapping tool and WebEOC MapTac a briefing tool that allows users to publish annotate and share a map dispersion model or digital photo with other users With Town Square crisis information is immediately and universally available to authorized users everywhere Town Square gives local emergency managers and first responders the ability to manage incidents and special events via the Internet from anywhere inside the EOC your home office or at an event The design of Town Square is based on the following tenets of crisis information management systems CIMS should e Be affordable e Be user friendly e Beeasy to maintain by existing EMA or EOC staff with access to the vendor s technical support e Be easy to configure e Allow for remote access by authorized users located outside the local area network LAN e Comply with the provisions for the National Incident Management System NIMS
92. ncident Bridge Collapse Folder Hame Date Deleted Recover Bridge Collapsed 4 28 2011 21 13 36 O 5 Select the OK button to confirm that you want to restore the folder to the File Library or select the Cancel button to abort the operation Message from webpage Are you sure you want to restore this Folder IAP Admin Delete Published Incident Action Plans IAP can be viewed in the Incident Action Plans Published board located in the Boards section of the Control Panel Users with access to the EM Menu can view print and delete published IAPs from the IAP Admin Delete board Viewing and Printing a Published IAP To view a published IAP follow the steps below 1 Onthe Control Panel select the EM Menu link in the Menus section 2 Select the IAP Admin Delete link from the Boards sub menu A ask Update All AAR ESi Acquisition Inc 5 15 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 3 Inthe JAP Main View list select the View button for the IAP that you want to view or print ain View AP Incident Name Operational Period from to Fi Delete Bridge Collapsed 02 04 2011 16 31 39 02 04 2011 16 31 39 The published IAP will open in a new window for you to view or print i Incident Mame Bridge 2 Operational Period to be covered by LAP Date Time From 0204 2011 16 31 39 To 02 04 2011 16 31 39 Incident Action Plan Deleting a Published IAP
93. nd and control for the response Ei Attachment ENN txt Note Reply will not send the original attachment You can however attach other documents in your reply message Forward gives you an option to send the original attachment or send a different attachment 4 Inthe Compose New Message window select the recipient or recipients from the list of Users Groups or Positions a To make multiple selections hold the Ctrl key and select recipients Recipients will be highlighted when selected b To deselect recipients hold the Ctrl key and select recipients Recipients will not be highlighted 5 Edit the Subject in the subject field if needed 6 Select the Priority High Normal or Low from the drop down list A High priority will display as red Normal as black and Low as green The default priority for replying to or forwarding a message is Normal 7 Enter your message above the original message in the Message textbox 8 Select the Browse button to add an attachment Note Messaging in Town Square can only support one attachment To send more than one file save the items to a single ZIP file and attach the compressed file to the message 9 To send an e mail select the Generate Email checkbox An e mail will be sent only to addressees who have been set up as users in Town Square An Additional Addresses field will appear when the Generate Email checkbox is selected ESi Acquisition Inc 6 5 WebEOC Tow
94. ng Section Chief and Operations Section Chief When approved it is included as part of the IAP The Branch List is generated using the Operations Branch Setup button in the JAP Main View window If you have not entered branch and division data the Branch List window will be empty Adding Branches to Your Operation You can only add branches to the Operations Section of the ICS 203 form Air Operations is the only branch available by default To add branches to your operation follow the steps below 1 Loginto WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the JAP Main View window appears select the Operations Branch Setup button at the bottom of the window Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete N A IAP Cover Sheet ICS 202 Incident Objectives ICS 203 Organization Assignment List ICS 205 Incident Radio Communications Plan ICS 206 Medical Plan View ICS 207 Organizational Chart View Print IAP Operations Branch Setup lt lt lt lt lt GEORGE gt MN MESES 1 ESi Acquisition Inc 4 13 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 Inthe Branch List window select the Add Branch button Branch List Return to Previous Screen Branch Name Branch Director Rranch Deputy Edit Delete Divisions Add
95. nts A gt 2 Select the desired shape button from the shape palette 3 Select the color from the drop down list gt WebEOC 7 1 MapTac Microsoft Internet Explorer provided by ESi Maps 4 Train Derailment Agricittara Civil Disturbance Criminal Occurre Educational Facil Emergency Oper Energy Financial Fire Facilities Fire Incidents ala ESi Acquisition Inc 7 11 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Deleting a Shape To delete a shape follow the steps below 1 Right click the shape A delete confirmation dialog will appear 2 Select the OK button to delete the shape from the map or select the Cancel button to abort the operation WebEOC 7 1 MapTac Microsoft Internet Explorer provided by ESI E Maps Train Derailment Note You can also select the delete icon in the Shapes palette and select the shape you want to delete Adding a Label to a Marker Labels can be added to any of the available markers However labels cannot be added to shapes Users with read only permissions will not be able to add labels to a map To add a label to a marker follow the steps below 1 Select the Labels tab to display the label palette WebEOC 7 1 MapTac Microsoft Internet Explorer provided by ESI Train Derailment 7 12 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins 2 Select the Set Label button t
96. o add a label 3 Select the marker to be labeled The Label Text field will appear Explorer User Prompt x Script Prompt OK Label Text Cancel tanker car derailed 4 Enter the text for the label and select the OK button The label will appear under the marker Clearing a Label on a Marker To clear a label on a marker follow the steps below 1 Select the Labels tab to display the label palette Civil Disturb Criminal Oc Educational Energ i j 4 2 Select the Clear Label button 3 Select the marker that you want to remove the label ESi Acquisition Inc 7 13 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Clearing All Items from a Map To clear all shapes markers and labels from a map select the CACHE Map button WebEOC 7 1 TEE Microsoft Internet ET provided by ESi H Bo dl cal isle Train Derailment A confirmation window will appear Select the OK button to clear all shapes markers and labels from the map Select the Cancel button to abort the operation and return to the map 7 14 ESi Acquisition Inc ESi Acquisition Inc 823 Broad Street Augusta GA 30901 706 823 0911 www webeoc com
97. ocation Phone Date Time Event Type Priority Point of Contact Name Contact Number Map Label Address Location 01 31 2011 16 48 03 Ex Selec Immediate Bob Smith 708 123 4587 15th Street Augusta GA 303901 Lat Long Attachment 1 Attachment 2 Details Post to Significant Events TEN Record History Total failure of all fhe sections Gave wey fo severe flooding CMD EOC Director Bob Jones at 16 38 02 on 1 31 2011 Note The Post to Significant Events check box is unavailable since you are updating the record The input view at the bottom provides a Record History of all the entries 4 Inthe Spell Checker pop up window select the appropriate options to correct the error 5 When the spell check is complete select the OK button 6 Select the Save button to save the updated record or the select the Cancel button to abort the operation ke Internet 3 18 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Contacts The Contacts board allows you to record information on individuals or other organizations that you will need to contact during an event Adding a Contact to the Contacts Board To add a contact to the Contacts board follow the steps below 1 Onthe Control Panel select the Contacts link WebEOC Town Square User 3 s CMD EOC Director Activity Log Significant Events File Cibrary Incident
98. og artEztion Ot ESTE EE POS hoy Homey SOc rigan parpat RISE resiment comminicaficos and emergency medical care can apply direct do FEMA dor assistance for emergency wk ostr s removal and pide POIROT CINE BS PERMAN wA RANT PRES Or RDU a URGES PAIE end O AEREE SII CBT ey CBE fo FEMA Or ssslianos ST amergenes Won DA mui Art app do he US Save Business Aomihisirafion SGA dor assisiancs Dr permanent wont fine wer Of a narica SBSH 0064 AOL Gual des en SBA loan OF me cat oo Nepal me Cage CUR bookbag me SAA lar MOE fe Gamer May apply DO FEMA Dr AIN hame oft PAP Organise ES Mame of the damaged tachi and location 525 Broad Area Agusta GA 50801 Ta E e primar purpose of he 2 ie SCR Cope me Tac a erika cli ss pee aoe Yes WO ray use e cm Employees What tee Fany ls changed tor he use of he taolik WSS e SRST M Use MD DE Oe CAIDA ES EN EE ATE es 1 A i a E E a 5 egs respon iD io repai he tachiky Yes im E YEB persis PE cf BAE Peeping check nace aces APRS omah a copy of Pe insurance polloy cnecl here E amacned Onecked FEMS Form 90 171 FEB OS ESi Acquisition Inc 9 49 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Links External Web sites can be accessed via the Links section on your Control Panel A limitless number of links can be added To access Links select the link name in Links section on the Control Panel WebEOC Town Square User Name as CMD l oc Direc
99. on Name Incident Incident Name w 3 To change the incident select a new incident from the Incident drop down list 4 Select the OK button or select the Cancel button to abort the operation The new incident name and or position you selected will be displayed 2 12 ESi Acquisition Inc Chapter 3 Boards e O ne es Se Ke Introduction e Boards are the heart of WebEOC Town Square They are the mechanism to share and manage real time event information with authorized users everywhere In Town Square incident information is transmitted and displayed in boards making the information universally available to all authorized users simultaneously In the context of Crisis Information Management Systems CIMS a board is equal to a large chronological or categorical paper based status board that dominates EOCs and command centers around the country With Town Square users enter information electronically into boards and information is instantly viewed by authorized users There is no duplicating of data no loose paper forms and no shouting from section to section to share information Town Square helps you build reports request assistance deploy resources store documents map almost anything and more In Town Square standard government forms e g ICS FEMA and Situation Reports etc used to track emergency response tasks are built as boards to implement your agency s information process flow Status bo
100. ons Plan Medical Plan Organizational Chart Operations Branch Setup lt lt lt AN Mt Disable Refresh 4 10 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 When the ICS 203 form appears select the Edit This Page button Incident Name ICS 203 Organization Assignment List Edit This Page Retur to Main View IC 203 Form completed Form Last Updated 1 Incident Name 9 Operations Section Incident Name Opel DS 2 Operational Period from 02 04 2011 13 27 33 to 02 04 2011 13 27 33 4 Incident Commander s and Command Staff incident commander i PO E E PO E pew sawone SS Intonation Ofer SSCS a enc A HA TE EE ee AAA A pds O MINS NP T Planning Section 8 Logistics Section Support Branch supply Unit Facilities Unit Senice Branch Communications Unit Medical Unit Food Unit lt lt UA ot Disable Refresh ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 5 6 When the Update Record window appears complete the fields as applicable If the ICS 203 form is complete select Yes from the drop down list next to ICS 203 Form completed at the top of the window Yes will appear in the Complete column of the JAP Main View window Select the Save button to save the ICS 203 form or select the Cancel button to abort the opera
101. ow appears select the View button next to the ICS 202 link 4 When the ICS 202 form appears select the Print ICS 202 button at the top of the window 5 When your print window appears locate your printer and select the Print button ESi Acquisition Inc 4 9 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan The ICS 203 Form The ICS 203 Organization Assignment List provides ICS personnel with information on the units that are currently activated and the names of personnel staffing each position unit It is used to complete the Incident Organization Chart ICS 207 An organization will be event specific not all positions need to be filled The size of the organization is dependent on the magnitude of the incident and can be expanded or contracted as necessary The Resources Unit typically prepares and maintains this list under the direction of the Planning Section Chief Completing the ICS 203 Form To complete the ICS 203 form follow the steps below 1 Loginto WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the JAP Main View window appears select the View button next to the ICS 203 link Incident Name IAP Main View Incident Name Incident Name Operational Period From 02 04 2011 13 27 33 To 02 04 2011 13 27 33 Form Description Edited Complete N A IAP Cover Sheet Incident Objectives Organization Assignment List Incident Radio Communicati
102. p lt lt lt lt lt APN gt ES 4 22 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 When the ICS 207 form appears select the Edit This Page button Incident Name ICS 207 Organizational Chart Edit This Page Print ICS 207 Return to Previous Screen Update Time 02 04 2011 15 05 12 Form Completed Yes Incident Commander Planning Chief Cost Unit Leader Medical Unit Leader Food Unit Leader Operations Chief Staging Area Mar EBPage 1 of 1 so Disable Refresh ESi Acquisition Inc 4 23 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 5 When you are redirected to the ICS 203 form make your changes 6 Select the Save button to save your changes or select the Cancel button to abort the operation Note For additional instructions on editing the ICS 203 form see The ICS 203 Form section in this chapter Printing the ICS 207 Form To print the ICS 207 form follow the steps below 1 Login to WebEOC Town Square 2 Onthe Control Panel select the LAP Builder link 3 When the IAP Main View window appears select the View button next to the ICS 207 link 4 When the ICS 207 form appears select the Print ICS 207 button at the top of the window 5 When your print window appears locate your printer and select the Print button 4 24 ESi Acquisition Inc
103. primary e mail in the Primary Email field Enter any additional e mail addresses in the Secondary Email field and select the Add button Note There is no limit to the number of e mail addresses you can enter Repeat step 8 to enter additional e mail addresses ESi Acquisition Inc 2 3 WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started O 10 11 12 13 The time zone defaults to the setting configured on your Town Square server To override this setting select the Override Server Default Time Zone checkbox Note We do not recommend changing the time zone as this may conflict with your Town Square server setting If you choose to override the time zone configured select the Default drop down list and choose a new time zone Select the Use Daylight Saving Time checkbox if your agency observes daylight saving time When you have completed the Create Account window select the Save button to save the new account or select the Cancel button to abort the operation Select the OK button to confirm that your account has been created Note All missing fields identified in red must be completed before you can save the account 2 4 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 2 Getting Started Logging in to Town Square If you receive an error during the login process see the Generic Login Issues section at the end of this chapter
104. queprmeeat Category F Public Utges Category 6 Parks and Recreation Facilities Addi penal Comments 5 Select the Save button or select the Cancel to abort the operation 5 20 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links Updating a Record To update a record to the Damage Assessment board follow the steps below 1 On the Control Panel select the Status Boards Edit link in the Menus section 2 Select the Damage Assessment link from the Boards sub menu 3 Inthe Damage Assessment Countywide Totals list select the Details icon of the record you want to update Damage Assessment Countywide Totals Incident Bridge Collage rp Last Updos mrj 4 Fac Equip 4 530 000 ee ESi Acquisition Inc 5 21 WebEOC Town Square 1 0 User s Manual Chapter 5 Menus and Links 4 Select the Update Record button Damage Assessment Incident Bridge Collapse Jurisdiction Richmond fee CMD EOC Director Prepared By Phone Number Fax Number Email Address Part Private Property Cumulative Damages Single Family Homes Multi F amity Homes Motie Homes M Business Industry Non Profit Orgs dr Part ll Public Property Includes eligible non profit facilities Cumulative Damages Estimated Dollar Loss Insured 75 Type of Property Category A Debris Removal Category B Emergency Protective Measures 0 0
105. r Inbox Sent Items or Trash selected CAP Message List Post Message 9 Select the message to view The message will be displayed in the CAP Message Detail window 10 Select the Return to List button to return to the CAP Message List Sending a CAP Message To send a CAP message follow the steps below 1 Select CAP from the Plugins section on the Control Panel 2 Select the Post Message button CAP Message List Folder mbox Y ESi Acquisition Inc 7 3 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins 3 Inthe Post CAP Message window enter all the required information in accordance with the CAP specification documentation For CAP field descriptions go to http www oasis open org specs index php capvl 1 Post CAP Message sender fe Status Actual Message Type Ack Private e Address to Categories Mer DJ Other O Fire Rescue DO Geo L Safety Health O Security O infra O Transport O met CBRNE Event Urgency severity Certainty Observed se Headline Description Instructions Post Message 4 Select the Post Message button to send the message or select the Cancel button to abort the operation 7 4 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Emptying the CAP Trash Folder To clear CAP messages that have been marked for deletion follow the steps below 1 Select CAP from the Plugins
106. r oto RA mame so ucational Facilities e e y pagifiaron _MILMINGT N a aae Y Deion e EA Emergency Operations __ ey ESA y SA aa sour ig Nee GHORENCE ep conway SN ae Ener e 23 v 25 gt 9 e NORTH MYATLE 4 ae DAHLONEGAT a5 8 ES GEN M ae D A Pe e Le inancia 5 mA O em A A MYRTLE m GAIN SVIL EN 4 Fire Facilities Ly A LES Ra ine i BEACH Fire Incidents SAL hs 4578 NG of Guero pm A hots Becht o a Giu gaure a ___ GEORGETOWN Generah _ e T ONN fa 17A N Pee e y ire TO ax NES ya egy Be EAI in Gover nment Milita ARES e E MONTON 7 NS N Hazmat Facilities cae ane en AS Hazmat Incidents dl GI A O Sl x 17 7 CHARLESTON Infestation a EN ae a Law Enforcement lt S swanssono J VRIBGELANS y RE y Medical HOM NG STATESBORO Y Pe S A J WARNER BE PORT OF Scena RRS suno N Public Venues Ms AL WENTWORTE he O HILTON HEAD ISLAND SMILES Sensors e TRIPmedia Group Inc El gt CLAXTON SSX TYBEE ISLAND a Special Needs hig more maps visit TRIPinto com HINESVILLE US SAVANNAH 0 50 Telecommunications Transportation Facilities Transportation Incidents Water Facilities Weather amp Placing Markers on a Map If you have read only permission to a map you will not be able to add markers to a map MapTac is pre loaded with 25 categories of DHS symbology To place a marker on a map follow the steps below 1 Select MapTac from the Plugins section on the Control Panel 2 Select a map to
107. ress will be displayed on the map marked with a colored symbol circle square or rectangle gt Se EA E Ta C ARGAD STREET fe eiT ee os HSTORC DSTR E ps J fig SHEEN STREET ee i HERES y 5 4 Teg x i E S a i Se SIA de gt a Fi ts we fi 1 ey i m 4 IETA DOAN NT CHAM ai TN fan T o Si fel ET ORICENS TEC 30 hee E rg BEBE a E r if a f 3 E 5 if f be iy eB F ing Es i E i mo or ne T jp Hi Fi E H Pay a l eT fi or a fs Sy E A i a Or iy iky a ake A fi h E Es f jee ER A Bey Se ee 20 i E AA a Th 7 Augusta Lc Center iey ti i 7 F i F Ty i pot ath Sie foe i i a Fa ei i Fi 7 Sin AT ee VER ATA A Complete the data entry screen and select the Save to add the point to the map The point will display as a circle ESi Acquisition Inc 3 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Displaying a Map from a Board To display a map from a board select the Map button on the board display CMD EOC Director Log Incident Bridge Collapsed Civic Center will be activated as a shelter in accordance with Richmond County Emergency Plan CMD EOC Director User Name at 07 21 51 on 217 2011 02 07 2014 07 24 51 Incident Bridge Collapsed GardessPork The new board entry will display a symbol circle square or rectangle on the map Administrators can assign colors to represent the status of map data
108. s Plugins and Links Within each of these sections the items are listed alphabetically You will see items on your Control Panel based on what your Town Square administrator has granted you access All Town Square windows i e Control Panel boards links etc may be resized and moved to any position on the desktop You can also open multiple boards and or multiple copies of a board plug in or link Your user name and position appear at the top of the Control Panel If your user name is highlighted you can select it to make changes to your user account Select your position to change the position you are logged in to without logging out of Town Square The incident you are currently logged in to also appears at the top of the Control Panel If it is highlighted you can select it to log in to a different incident without logging out The Log Off button allows you to log out of Town Square WebEOC Town Square Micr Seles AA AA A WebEOC Town Square User CMD EOC Director Bridge Colla Boards Activity Log Significant Events Checklist Contacts File Library Incident Action Plans Published Press Release Resource RequestiT ask Assignments Shelters Situation Report Menus Checklist El Menu NICS FEMA Forms Status Boards Edit Tools Messages Plugins CAP ESi Acquisition E Internet Items in red have new data posted to them Sele
109. s 2 1 Self registration Requirements ooccoocccccncccnoconoconoconnnncnonononnnonnnnnnnonnncnnnnonaninaninons 2 2 Logging IA LO TOWN SQUA E cuca E E 2 5 Control Panel Overview c cccccccccseccceeceeeceeeceeeceeceueecaeeceuecaueesaeeseeessuecsueeneeesas 2 10 Chapter 3 Boards MOGUC TON aa tania 3 1 General Board Features iaa aaa AANE A A AAAA 3 2 BOIA VIEWS 0 A ind 3 3 WIAD DOF Ulla ion 3 4 The Boards o SCHON ura lia 3 13 Chapter 4 The Incident Action Plan HALFOGUCUON ri iio 4 1 Creating a New TA neu ad E 4 2 INES AP COVE one rs title acosa 4 4 The IES 202 FO e e o e o adas 4 7 TIGACS ZION ol dl 4 10 Operations Branch List ICS 204 a 4 13 MIES 20 OMT e eo 4 18 TMelES 206 FO Mr ic 4 20 THEACS 207 FEOT de ends 4 22 Prnting a Completed AP noraen aE E EE A 4 25 P blishing a Completed IAP engenron ee a 4 26 FMI al UDUSMOG TAP iaa 4 28 Dele liga PUBIS IMA ad 4 30 Chapter 5 Menus and Links INTO Mao io dato dendee 5 1 Town sSquare Mens ie 5 2 GRecKlISt soma na ed 5 3 EM Menton 5 6 Status Boards Edi aos 5 17 CSIFEMA FO MS ciao 5 37 Chapter 6 Tools A A nc E 6 1 Messages aii id E E 6 2 Chapter 7 Plugins MOUCHO pa da 7 1 CAP IVICSS A toni Petals that daldnaukedten Deo eoaceness 7 2 Map bac orante 7 6 Chapter 1 WebEOC Town Square Overview e LA 6 a Introduction WebEOC Town Square is Crisis Information Management Software CIMS designed specifically for local emergency ma
110. se Attachment 2 Bro Details Post to Significant O Events Record History 4 Select the Post to Significant Events check box if the information needs to be displayed for other positions to read 5 Inthe Spell Checker pop up window select the appropriate options to correct the error 6 When the spell check is complete select the OK button 7 Select the Save button to continue or select the Cancel button to abort the operation Ed Internet ESi Acquisition Inc 3 15 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Significant Events The Significant Events board displays all of the entries marked as Post to Significant Events in each user s Activity Log providing a chronology of events activities and actions taken during an incident The Significant Events board has the same look and similar functionality as an Activity Log CMD EOC Director Log Incident Bridge Colapsed baer 2 Ee Diener mel E bh a Tn PROV 162 ari g Thk m E ti tat mr Broad an m d A whe fun fopfored created o 30 bai sde hole pd hood Spel Check _ gt CMD EOC Significant Events Director Log Search Cuur Search Incident Bridge Collapsed Leani incident Bridge Collapsed Total fae Wire Lo eerie N Lr CMO HEL Direcci n Bob Jis al DELI O on 1111 2011 o eek Amjad bk GA ee Fh deers on at de pa Aga pw Leber
111. section on the Control Panel 2 Select Trash from the Folder drop down list A list of all CAP messages that this user has marked for deletion displays and the Empty Trash button is enabled CAP Message List Folder Tash Y Get Messages Fost Message Empty Trash 3 Select the Empty Trash button This will permanently remove all of the messages in the Trash folder CAP Message List Folder Trash Get Messages Fost Message Empty Trash ESi Acquisition Inc 1 5 WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins MapTac MapTac is a briefing tool used to display a variety of graphics and images It replaces or augments static paper based maps and magnetic light boards common in many EOCs MapTac allows authorized users to access an image of a static map dispersion model digital photo etc from any map GIS source or digital camera and using their web browser share the tactical scene with other users instantly MapTac can use images from any GIS or mapping system to produce a static image file e g JPEG GIF BMP etc Existing web based mapping resources available on the Internet can also be used to plot an address in order to create the image file that can then be saved to MapTac and annotated as necessary using the icon palette and drawing tools MapTac also allows responders at geographically separate locations to view and depending on user privileges update images real time Users wi
112. ssage form select a position from the Routing drop down list of positions in your organization The position you select will be assigned the responsibility to complete the task Repon As Bob Jones Task Assignments Task Assignment Message Task Assigemend Form 3240101 1 Imcident Marne AL Tack Details Shon Task Descripiion fLinvi Sl charezcters Detailed task description Priority DevtesTi me Diye Select Task POL POC Number Cancel Spell Check 4 Complete the fields as applicable The Incident Name Date Time and Task will populate automatically 5 Select the Save button to continue or select the Cancel button to abort the operation 3 30 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Updating Your Task Assignment To update a task assignment record follow the steps below 1 On the Control Panel select the Resource Request Task Assignments link 2 Inthe Resource Requests amp Task Assignments window select the My Assignments button This will only list tasks assigned to you Resource Requests amp Task SIRO EG En Assignments Incident Bridge Collapsed My Assigamenss ay Reques Search Clear Search Status Filter Show All Me RH 1 e a next 020232011 6227624 Direct jat lo 12 03 05 00 gio Details Originator rs Priority Time Due Status 3 Select the Update button for the Task Assignment record 4 Upda
113. st will populate automatically 5 Select the Save button to continue or select the Cancel button to abort the operation Updating Your Resource Request To update a resource request message follow the steps below 1 On the Control Panel select the Resource Request Task Assignments link 2 Inthe Resource Requests amp Task Assignments window select the My Requests button Resource Requests amp Task Assignments Incident Bridge Collapsed Ay Assigr Chy Requests view An Search Stat mt Show All w New Resource Request New Task Assignment Originator ata Promty Time Due Oty PLM Low cath 100 ceoeoc PUN net 02 02 2011 pr G2I7624 Director Sources 1612 03 05 00 Limit hours 3 Select the Update button for the Resource Request record 3 28 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Foe pork As Bob Jones ICS 213 RR al Lodatod 037020144 JAg Purpose The TIS FR CG le oped Os al otk tenn ges ioia avd pow thicical Resource Request flessage ects E i lichen Mama Cat Time o Eridgs Collapaed 021042044 t4425 SSP CE 116 Las MEHA Politeia np STEP re roce rai OF Supp 4 Enter the new information in the applicable sections of the ICS 213 RR input view A RARE OT 1 Per n Paquetes RAG 227 G24 Fagurt Detaili PLA Resources Uni ka n cty BI d Exon 100 z E o Lovi naxt to 12 hoyi eg
114. t of shelters and their statuses When you open a map in the Shelters board a point will be displayed for each shelter The point color could be green or red to reflect the shelter status of open or closed With Mapper Lite users can e View live updating multi user Town Square board data on a map and e Display data from multiple boards on a single map Note User access to board layers in Mapper Lite is controlled by the board permissions assigned to a user s group 3 4 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Adding Data to a Mapper Lite Enabled Board To add points to a map using Mapper Lite follow the steps below 1 Select a Board from the Control Panel WebEOC Town Square e User ss CMD FOC Director Bridge collapsed C Activity Log Significant Events Contacts File Library Incident Action Plans Published Press Release Resource Request ask Assignments shelters Situation Report Menus Tools Links 2 Select the New Record button CMD EOC Director Log Incident Bridge Collapsed Clear Search Record E Broad street closed A water main ruptured created a 30 foot wide hole and flooding Event Type Select CMD EOC Director User Name at 16 32 20 on 2 7 2011 en CMD EOC Position Director Name Phone 02 07 2011 Date O Attachments Map Map Water Main Break Address Location 623 Broad Street Augusta
115. te the information as applicable 5 Select the status of the task from the Task Status drop down list if applicable Report Az Bob Jones B Task Assignments Task Assignment Message Tak Ag evt Form 32020 1 Cute Tim 1 Taik TH 4048017 J 1 A Fi 1 arial CARE tie 02027011 15 09 08 FIN Cost Unit T it Ce tills Short Task Descripfon Lin ic50 ofrecer Determine cost tor building new badge Oe ted tah deacrip ion CTS Deis lt o 0202 2011 03 22 00 Jl Tiik POL MUM be AA astennas RSP A cod ted te TE eect Pa rm Carele Heed hire Information CACEN 6 Select the Save button to continue or select the Cancel button to abort the operation ESi Acquisition Inc 3 31 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Filtering Resource Requests and Task Assignments To help you locate specific tasks and requests several filter buttons are available Resource Requests amp Task Assignments incident Bridge Collapsed ht Requests view All Search sd Search Status Filter Show All e Clear Search eyes a Assigned pa eae Details Originator Assigned to ene Sel ln Progress Due Complete Cancelled My Assignments Button Use this filter button to display tasks and requests assigned to you My Requests Button Use this filter button to display tasks and requests assigned to others View All Button Use this filter
116. th appropriate permissions can add markers such as push pins fire trucks road blocks etc with or without labels and draw shapes on the image Labels can be added and edited at any time Administrators can add a URL to an icon allowing users to access related information by selecting the icon attached to the image file in MapTac MapTac Components The figure below illustrates the major components of the MapTac user interface The headers in the tool pane can be expanded and collapsed by selecting the related tab The major components are as follows e Maps This drop down list contains all of the maps your administrator has uploaded and contains a Clear Map button e Shapes This tab contains ellipses polygon and free hand drawing tools a delete button and shape color drop down list e Labels This tab contains add and remove label buttons e Marker tabs There are multiple marker tabs that contain categorized icons that can be added to your maps e Map view pane The right of the MapTac window contains the map you are working on and a printer icon Maps ESIHQO Clear Map a Shapes gt Augusta Marriott H Labels Agricultural Civil Disturbance Criminal Occurrences Educational Facilities Emergency Operations 7 6 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Viewing a Map To access a map or an image for viewing follow the steps below 1 Ec lucatio i
117. tion Editing the ICS 203 Form To edit the ICS 203 form follow the steps below 1 2 3 Log in to WebEOC Town Square On the Control Panel select the IAP Builder link When the IAP Main View window appears select the View button next to the ICS 203 link When the ICS 203 form appears select the Edit This Page button at the top of the window When the Update Record window appears make your changes to the form and select the Save button Printing the ICS 203 Form To print the ICS 203 form follow the steps below 1 2 3 Log in to WebEOC Town Square On the Control Panel select the LAP Builder link When the JAP Main View window appears select the View button next to the ICS 203 link When the ICS 203 form appears select the Print ICS 203 button at the top of the window When your print wndow appears locate your printer and select the Print button 4 12 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Operations Branch List ICS 204 The Branch List informs division and group supervisors of incident assignments After the Unified Command and General Staff agree to the assignments the assignment information is given to the appropriate divisions and groups The Branch List is typically prepared by the Resources Unit using guidance from the ICS 202 and the Operations Section Chief The Branch List must be approved by the Planni
118. tion Inc 4 29 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan Deleting a Published IAP You can only delete an IAP if you have the proper permissions configured Deleting an IAP is performed in the Menus section of the Control Panel See Chapter 5 Menus and Links for detailed instructions on deleting an IAP 4 30 ESi Acquisition Inc Chapter 5 Menus and Links e e A e e oa e Se introduction Menus give you an easy way to access multiple boards plug ins links and other menu items that are grouped under a single link on the Control Panel When you select the menu title a list of items will open in a new window or sub menu that is similar in appearance and parkiet a functionality to the Control Panel oa EM Menu Menus on the Control Panel are ICS FEMA Forms appended with a double arrow icon Sub menus are accessed by selecting the menu title Menus can be closed by selecting the X button next to the menu title Once a sub menu is open the X on the Control Panel will appear in red to confirm the menu is active If a menu contains a board the board link on the sub menu and the link on the Control Panel will change to red when new information has been posted to the board Status Boards Edit ES Website Links allow you to access a system a Web site or a particular file The link typically opens a new window displaying the external system or W
119. tor Checklist EM Menu ICS FEMA Forms status Boards Edit 0000 The Web site will open in a new window The links available to you are determined by your administrator Y FEMA inp aoe ERMA Pic n Tis Contec Lim A 2 iras Errar Sabet Coria ara a or Aedo ran Homa Pian E Prepare Recover amp Reb Apply for Assistance lisasters de Maps FEMA Audianoss About FEMA Mars E Mod SRCIEERN Stem oia qa kE make a plan De bebrmed 621 3362 TTY 00 462 735 of waster ov Wine minkan and Tash food preparedness init Find add floral sunvor resauross in Pe Feconer E Rew section out how much a flood might cost you Read hi about Guilt Coast Oil Spill ass t tanos Gore th NET DisasterAssistance gov AGGERE PA DERABTES HELF AMF MER et your child invoked h preparedness af cur kld tiendi Re Disaster recovery pages llinols bowel amp Texas 5 50 ESi Acquisition Inc Chapter 6 Tools Se wate Se Po Introduction WebEOC Town Square provides the capability to use e mail to communicate incident information among responders In Town Square incident information is transmitted via boards With the Messages tool you can communicate with other users via an internal messaging link unique to Town Square If your organization allows it you can send messages to any e mail server or e mail addressable device such as cell phones or pagers It also allows you to send and forward messages to e m
120. ucational Facilit Energy ies ES Deleting a Marker To delete a marker follow the steps below 1 Right click on the marker A delete confirmation dialog will display 2 WebEOC 7 1 MapTac Microsoft Internet Explorer provided by ESI Maps E i i Train Derailment Fire Incidents x a Ef S r E J i i d i l Ths oa 7 a ai E lc e i Pe A E Fs i i 4 F lo a a y i 5 1 y a pa Er E 2 Select the OK button to delete the marker from the map or select the Cancel button to abort the operation i j 7 10 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 7 Plugins Drawing and Placing Shapes on a Map Shapes are useful to highlight specific locations or areas on a map This tool is particularly useful to show areas that have been affected by an incident A user can draw resize and place either an ellipse polygon or a line anywhere on a map Shapes can be highlighted with one of the three transparent colors red green or blue Users that have read only permissions will not be able to add shapes to a map To draw and place a shape on a map follow the steps below 1 Select the Shapes tab to display the shape palette WebEOC 7 1 MapTac Microsoft Internet Explorer provided by ESi A Train Derailment Agricultural Civil Disturbance Criminal Occurre ducational Facil Emergency Oper Energy Financial Fire Facilitie Fire Incide
121. ue ated Faporting Locsbyi Cta Tiros Cais Augusta Loading Dock e 3 upper Jolita yot eppiy POC HEH Nu ber TERGAN and sdti bth ten FortJacison Columbia SC Aimy Base Faqus it paz Assigned Y OIE o Detalla tem description vital eharaiteietieii brani apace aparans att hared ITapplicabls puiposs aa diagram i and other Indo z Pontoons need to support heavy a a ra aiig oh EE e j L Goat Leco 320 000 000 Request Po Humber 209 234 8 2348765 E Add Deployment cont ipart Eapiomant cont Tota P0 00 Add Comment 5 To update the Request Status select the status from the Request Status drop down list Ascignet In Progress EL omplete Cancelled Need More Information Rejected 6 Select Save button to continue or select the Cancel button to abort the operation ESi Acquisition Inc 3 29 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards Creating a Task Assignment To create a task assignment follow the steps below 1 Onthe Control Panel select the Resource Request Task Assignments link 2 Inthe Resource Requests amp Task Assignments window select the New Task Assignment button Resource Requests amp Task Assignments Incident Bridge Collapsed My Assignments My Requests Search Sesrch 7 Status Filter Show All se Clear Sesrch 3 Inthe Task Assignment Me
122. w 1 Login to WebEOC Town Square 2 On the Control Panel select the LAP Builder link We elem ETE T User Name as PLN Demobilization Unit Log Of in J Ay ff a Ep Significant Events Contacts File Library Incident Action Plans Published Press Release Resource Request Task Assignments shelters situation Report fenus 0 6000506000 Note The boards on your Control Panel will vary depending on what your agency has assigned 3 In the IAP Main View window select the Add Update Operational Period button IAP Main View Add Update Operational Period _ E Disable Refres 4 2 ESi Acquisition Inc WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan 4 5 In the New Record window enter a name for the incident in the Incident Name field New Record Report As User Name Y Incident Name Operation Period Beginning 1 20 2011 15 26 10 Operation Period Ending 1 26 2011 15 26 10 Select the calendar icon to select an Operation Period Beginning and an Operation Period Ending date and time Select the Save button to create the new IAP When the JAP Main View appears you can complete the forms in any order You do not have to complete all of the forms for any incident record ESi Acquisition Inc 4 3 WebEOC Town Square 1 0 User s Manual Chapter 4 The Incident Action Plan The IAP Cover Sheet Completing the IAP Cover
123. w select the New Resource Request button An ICS 213 RR Resource Request Message input view will open Resource Requests amp Task Assignments Incident Bridge Collapsed Search 4 Search z Status Filter Show All yt Clear Search ESi Acquisition Inc 3 27 WebEOC Town Square 1 0 User s Manual Chapter 3 Boards 3 Inthe Request Details section of the ICS 213 RR form select a position from the Routing drop down list of positions in your organization The position you select will receive the request and will be assigned the responsibility to complete the request ICS 213 RR Save Cancel Spel Check Popase Tha 213 RR CG is used by al incidem personnal to request lschcal Resource Request Message oia cti K 5 213 RR CG 2 07 1 Incidont Hame DateTime 3 Resource Request Bridge Collapsed 214 2011 12 51 49 pe RN 0921932 4 ORDER Hom Use additional forme when roquewing different resource source of supply Raquest Details e Details item description vital charasterictices brand specs experience a Oty hb Kind E type dl Priority etc and ll applicable purposeluse diagrams and other Info la 0 Select I Requested Reporting Location DateTime Due g Order PILSO ob ETA LSC ee gt a Suggested Source s of supply POC phone number if known and suitable substitutes 4 Complete the fields as applicable The Incident Name Date Time and Resource Reque

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