Manual, VOIspeed V
Contents
1. User Username for the authentication at the server Password for the authentication at the server the value is hidden Password ing using Domain PBX Server Domain Same as Addr for VOlspeed PBXs Phone Num V IP400P extension number The registration of the V IP400P at the PBX is performed at regular Expire Time intervals of time This parameter determines the duration of each interval 20 VOISPEED LTD USER MANUAL Enable Disable the phone registration at the PBX This parameter Reg Switch needs to be always enabled when the phone is used with a VOlspeed PBX Select DTMF mode to determine how the phone should manage DTMF signalling with the server Possible settings are 0 to send DTMF tones in audio band 1 to use the RFC 2833 standard and 2 to send DTMF signalling using SIP protocol in INFO messages Selecting Reg Status you can access the registration status the same information is available by pressing SYSINFO SIP Reg Status Server Addr Port User Password Domain Phone Num Expire Time Reg Switch get 0 OTMF_RELAY Dimf mode 1 DTMF RFC2833 2 DTME ap INFO Interval time Signal port 5 3 Call Service Settings In the Call Features sub menu you can configure all SIP enabled services offered by the V IP400P VOIsPEED V IP400P VOISPEED LTD 21 Call Feature Hotline Call transfer Switch Call waiting Switch Call forward Condition Mode Trans2. key to the DIAL button Both keys have the same function by default You can also determine a fixed amount of time after which a call is automatically started following the last key being entered default value 5 seconds With the V IP400P you can also define some preset rules to enter a number and automatically start a call see section 6 5 1 for more information 4 4 2 Reject an incoming call Press EXIT to reject an incoming call either in stand by or during a conversation in order to reject a second incoming call 4 4 3 Puta call on hold Press the HOLD button to put an active call on hold the display will show PLEASE DIAL Press HOLD again to retrieve the call or enter a new number and press DIAL to start a new call Press key to terminate the new call not the call on hold Note if no number is entered within 10 seconds of pressing HOLD the system will emit a continuous tone and the message PLEASE HUNG UP is displayed No further keys can be entered and the user can only retrieve the call by pressing HOLD again 4 4 4 Call Forwarding Calls can be transferred with or without supervision blind transfer Transferring a call with supervision entails placing the active call on hold dialling a new number and then pressing the TRANSFER button The handset can then be replaced With blind transfer the call is not placed on hold The user will simply need to press TRANSFER enter a number and then replace t
3. IP TELEPHONE VOISPEED V IP400P User Manual 2007 Voispeed Ltd All rights reserved Total or partial reproduction of this document is prohibited without prior written consent of the publisher Such consent will only be granted in those instances when the source of the document is clearly stated Revision 1 0 Released on 22 10 2007 Declaration of conformity can been found at this internet address http www voispeed com products conformity V IP400P DDC pdf 2 O VOISPEED LTD USER MANUAL Deen MNS EE EN PS 3 Bis Jprktrerg Ire ee ee en 5 2S Sec rnt nee ul are tee 5 22 52 Prod ct RI e EEN 6 238 PPOCUGE WV LAIN Wees 7 3 Main RequirementS rrrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnner 9 Selo Description EE 9 3 2 EE Eeer EE 9 35 DSP use NN den 10 3 4 Main Functionalities edd gdefed eu SE te ee Ve ee teen bin 10 3 5 Package COMI EE 12 4 How to use the V P400P isis sssssiscccntisscansceccsdenescsascsacessapesessievasacsbeneeeaste 12 4 1 Mounting Instructions eer Sites eege eege sde ridd daa 12 4 2 General Requirements ccccccccccccccceceeeeeeeeeesssseeseeeeeeseeeeeeeeeeeeeeeeeeeees 12 4 3 Phone DEStNP ION arsen 13 4 4 Main ee EU 14 E EEN ELLE EEN 14 4 4 2 Reject an incoming Call eeonnnennnnnnnnonnvennnnnnnnannnnnnnnnnnnvennnnnnnennnneennneenenenn 15 AA S Para Ee E e EE 15 4 4 4 Call Forwarding ccc ccecceeeeeeeeeeee cette
4. OXXXXXXX Ring Type 2 30x Ring Type 3 365 Ring Type 4 we 2 ll Pa Here you can either assign a ring tone to a single number or use the syntax explained in section 6 5 1 to enter group of numbers that use the same ring tone To remove any of the rules you can select it from the drop down menu and press Delete 6 5 4 Memory Key Settings Memory Key In the Memory Key section you can assign extension numbers to the V IP400P memory keys Memory Key 1001 Memory Key 2 1010 Memory Key 3 1011 Memory Key 4 on Memory Key Memory Key 6 Memory Key 7 Memory Key 8 Memory Key 9 Memory Key 10 1006 When the phone is connected to its V IP400E memory extension this section will list 20 additional memory keys NOTE Once the memory keys have been configured you need to save the new settings and reboot the telephone 6 6 Configuration Management Config Manage In this section you can either save all settings Save Config or revert back to the default settings Clear Config All saved settings are retrieved when the phone is switched on VOISPEED V IP400P VOISPEED LTD 33 6 7 Firmware Update Update In the web interface you can configure the V IP400P firmware update as well as import export settings 6 7 1 Online Update WEB Update In the WEB Update section you can upload up to date firmware from a file with extension z or a list of new se
5. A new incoming message is displayed showing the sender s extension on the first row and the content in subsequent rows Press EXIT to store the message and exit or DEL to erase the message Press CALL LIST to see the list of saved messages press UP and DOWN to browse the list or DEL to delete the message Only 20 messages can be stored in the V IP400P memory When this limit is reached old messages are automatically replaced by new one Note incoming messages are not displayed in case the LCD is informing the user that an incoming call was lost 4 5 Memory Buttons M1 M10 The V IP400P features 10 memory buttons with associated LEDs These memory buttons can be further extended using the V IP400E expansion module bringing the total number of buttons to 30 Each button can be linked to an extension with the LED displaying its status 16 VOISPEED LTD USER MANUAL 4 5 1 Setup Press DEL and then one of the memory buttons in order to add or modify the extension s number associated to the memory button Enter the extension number press DEL to erase any of the digits entered and press OK to confirm or EXIT to cancel The same settings can be entered using the telephone web interface see section 6 5 4 4 5 2 Extension Status When a memory button is linked to a PBX extension the corresponding LED will display the extension s status according to the table below STATUS Free Green Engaged Red Ringing F
6. Keypad Password Set default value 123 as well as that for the web interface Web Password Set default value admin We recommend changing both passwords the first time you access the system Keypad Password Set password Apply Web Password Set Password Confirm NOTE In case you no longer have the old passwords you can reset them to their default values by following the steps described in section 5 7 6 8 2 Contact List Phone Book In the Phone Book section you can define the settings of the V IP400P contact list Unden Name Number Ring 1 Gino Paoli 365 Type 8 l2 Paolo Villaggio 370 Default Press Add to enter a new contact After typing in all details including the ring tone associated to that contact press Submit to save or Return to exit without saving Name Number Ring Type Default v To delete or change the details of any of the contacts saved you need to select the contact from the list and press Delete or Modify VOISPEED V IP400P VOISPEED LTD 35 6 8 3 Syslog Syslog Config In this section you can define a syslog server storing all log files for the phone This function should be enabled only if the system is not working correctly or if there was an explicit request from VOlspeed technical support team tick Enable Syslog checkbox When this function is enabled you need to have an active syslog server connected to t
7. SERVER e The Network Gateway Gateway e The Network Mask Netmask Knowing the telephone s IP address is of particular importance in order to access the web interface see chapter 6 in this manual 24 VOISPEED LTD USER MANUAL 5 7 Resetting the telephone It is possible to reset the V IP400P without accessing the web interface or any of the internal menus This procedure is particularly useful when there are no other ways to access either interfaces Please follow these steps e Turn off and then on the V IP400P e Press the ash key as soon as the display shows a sequence of characters P This will set the phone in POST mode the display will then show Post mode e Enter 168 and press OK e Turn off and then on the V IP400P The telephone will upload its default settings NOTE After resetting the telephone all its internal data will be lost VOISPEED V IP400P VOISPEED LTD 25 6 WEB Interface To access the telephone s web interface you should enter the string http followed by the phone s IP address Press the SYSINFO button in order to find the phone s IP address NOTE It is important that the PC from where you are trying to access the web interface is connected to the same network of the phone 6 1 Logon To access the web interface you need to enter valid username and password default values are respectively admin and admin We recommend chan
8. to a contact in the list SPEAKER Press to enable the speakerphone CALL LIST Press to access call logs or list of text messages PHONE BOOK Press to access the list of contacts Start Stop call recording only available when used in conjunction with VOlspeed PBX REC HOLD Press to place a call on hold TRANSFER Press to transfer an active call These memory buttons can be linked to extension numbers Their MH M40 LEDs will display the state of each extension only when used in T conjunction with VOlspeed PBX They can also be used to pick up an incoming call or another extension see section 4 5 4 4 Main Functionalities The V IP400P offers easy access to the general functionalities available in a traditional phone in addition to advanced features when used in combination with a VOlspeed PBX 4 4 1 Making a call There are multiple ways to make a phone call e Lift the handset or press SPEAKER enter a new number and then press DIAL e Lift the handset or press SPEAKER and press DIAL to call the last number entered e Lift the handset or press SPEAKER and press one of the memory buttons Lift the handset or press SPEAKER select a contact in the internal list and press DIAL 14 VOISPEED LTD USER MANUAL e Browse the call logs and press DIAL the call will automatically start using the speakerphone By using the web interface you can link the ash
9. 34 6 7 2 Update through TFTP FTP server FTP Update 34 6 8 V IP400P System Management System Manage 34 6 8 1 Account Management Account Confg 35 6 8 2 Contact List Phone Book c c cccoiesnseiavk nies eae Revie envi 35 6 8 3 Syslog Syslog Config aan 36 6 8 4 Time Setting Time Get 36 6 8 5 Restarting the V IP400P eboot 0 eeeeeeeeneeeteeeeeeeeeeeeeeeeeeeeetteeetee 37 7 V IP400E Extension Module un 37 4 VOISPEED LTD USER MANUAL 2 Introduction Welcome to VOlspeed V IP400P user manual We would like to thank you for your purchase and for having chosen one our products This manual provides general guidelines for a correct use of the product In case you require further information on this product or to receive technical assistance please visit our website www voispeed com 2 1 Security Information A Please read the security rules below You should comply with these guidelines when using this device Please comply with these guidelines to avoid taking unnecessary risks A Use the device only in the standard working position Any installations or repairs on the product should be carried out only by qualified and fully trained personnel Use only accessories that are fully approved by The Manufacturer Do not connect to any non compatible products The device is not waterproof Avoid contact with liquids If you connect the device to other devices please read the user gui
10. OS DiffServ Outbound proxy for NAT Transversal Caller ID Call on hold Call forwarding blind attended Do not disturb 10 VOISPEED LTD USER MANUAL e Hot key a predefined number is dialled as soon as the handset is lifted e Redial e Conference call on three channels e Auto Answer e Possibility to define dialling rules e Call log incoming outgoing missed calls e Contact list with 8 ringtones e Full duplex speakerphone e Multiple ringtones 8 e Volume control for microphone and speaker handset speakerphone e Internal contact list up to 100 contacts accessible through the keyboard e 10 memory buttons with extension status only available with VOlspeed PBX and multiple ring tones e Automatic dialling on engaged line only available with VOlspeed PBX VOISPEED V IP400P VOISPEED LTD 11 3 5 Package Content 4 4 One V IP400P body One Handset with cable One network cable UTP RJ45 CAT5 1 5 mt Mounting supports One power supply 9V 600mA User manual How to use the V IP400P 1 Mounting Instructions Remove equipment from packaging Connect the handset to the telephone using the cable provided Connect the phone to the switch router hub through the Ethernet port using a UTPS cable with RJ45 connectors not crossed If required connect the additional Ethernet port to a second network device Connect the power supply provided in case the network does not support po
11. above representing a crossed waste bin indicates that the product once no longer utilised must be disposed of by separating it from any normal waste The user must ensure that the product once reached its end life is given to qualified organisations responsible for the collection of electronic and electrical waste The user may otherwise choose to return the equipment to the manufacturer when purchasing a new equivalent device In this case the product returned must correspond to the one being purchased Suitable disposal of the equipment in accordance with relevant recycling guidelines helps the environment and fosters sustainable development Unlawful disposal of this equipment is an offence and may lead to prosecution in accordance with the Country s laws in which the disposal takes place Correct disposal benefits us and the environment 6 VOISPEED LTD USER MANUAL 2 3 Product Warranty The Manufacturer Harpax Srl warrants its products to be free from defects in material and workmanship during the warranty period The product is covered by warranty only if it is used in compliance with the guidelines contained in this manual This warranty will be invalidated in case of manumission wrong use of the product or accidental damage This product is compliant with CE regulations The warranty period starts from the date the product has been purchased stated on the invoice and will last for twelve 12 months thereafter If a p
12. call should be automatically forward to on occurrence of one of the events below e The line is engaged Busy Gall Karwan e The call is not answered within a preset amount of time defined by No Answer Time No Answer e All incoming calls Always This function can be disabled by selecting Off No Disturb When selected the phone will reject all incoming calls Ban Outgoing When selected the phone will block all outgoing calls Enable Call When selected the phone will be able to transfer a call with or Transfer without supervision When selected the telephone is able to receive a second incoming call when the line is already busy on an active call In this case the second call is queued whilst the display shows a Enable Call a message and a tone is emitted by the speaker The user can Waiting reject the second call press EXIT or put it on hold press HOLD If the call is placed in the queue press HOLD again to switch from one call to the other VOISPEED V IP400P VOISPEED LTD 31 If enabled the phone will automatically answer an incoming call Auto Answer by activating the speaker after a preset amount of time No Answer Time in seconds When enabled the phone will periodically query the PBX on the i status of the extensions linked to its memory buttons To disable Enable Subscribe this function you need to switch off the phone wait for the registration to expire and swit
13. ch the telephone back on This function relates to the DTMF tones sent to the PBX by the V IP400P when the REC button is pressed see section 4 4 7 Record Key 6 5 3 Operating Settings DSP In the DSP section you will find the V IP400P operating settings Coding Rule g 711Alaw64k v e729 Payload Length 20ms v Signal Standard Italy Switzerland Ring Type Type 8 v Input Volume 3 1 9 Output Volume 7 1 9 Handfree Volume 5 1 9 Ring Volume 1 1 9 Handdown Time 200 ms SETTING DESCRIPTION You can choose amongst the following audio codecs e g 11Alaw64k Song ue e g711Ulaw64k e 9729 G729 Payload Payload length for the G729 audio codec Length Select this option to adjust the phone signalling tones to the Signal Standard predefined standard Ring Type You can choose between 8 different ring tones Input Output Here you can set the audio level of the headset volume Handfree Volume Here you can set the audio level of the speakerphone 32 VOISPEED LTD USER MANUAL Ring Volume Here you can set the audio level of the ring tone p Here you can set the timeout used to determine when a call is Handdown Time ended and when a call is put on hold flash Furthermore following the syntax below you can assign a ring tone to any number or group of numbers Ring Type Rule 1 8 xxx Ring Type 1
14. d End with e Fixed Length 11 Time out 5 3 30 There are three options available in this section tick the relevant checkbox Start dialling a number after the ash key is entered Start dialling after a set number of keys is entered Start dialling after a set amount of time following the last key being entered It is also possible to define rules to quickly dial predetermined numbers Digital map table Set Add 36 v bei In the field above you need to enter the rule and then press Add to save it In the text box you can enter any numbers together with any of the characters below DESCRIPTION This symbol represents any number between 0 and 9 VOISPEED V IP400P VOISPEED LTD 29 It represents a number of variable length It must be used in dot combination with Tn that sets the timeout after which a call is started do following the last key being entered otherwise the call will never be dialled It is a number within a preset range The range can be defined as min i max or by listing numbers separated by commas Example 1 2 5 means that only 1 2 and 5 can be used whereas 1 5 means that 1 2 3 4 and 5 are allowed It determines the Timeout after which a call is dialled following the last Tn key being entered n is the amount of time in seconds Note Tn must be placed at the end of a rule Examples e 365 The phon
15. de of the new equipment first Do not connect the device to any non compatible products Avoid prolonged exposure to direct sunlight Do not place the device near sources of intense heat e g radiators fire etc and near electronic equipment producing strong magnetic fields speakers microwaves ovens etc Do not install the device in humid rooms and avoid contact with liquids Do not expose the device to aggressive gas and do not use it in too dusty environments Never use the device in presence of any explosive gas e g methane Refrain from opening any parts of the product and do not touch the plugs with metal or sharp objects Please make sure that the power supply complies with the voltage setting of your equipment If you have any doubts about the voltage setting please VOIsPEED V IP400P VOISPEED LTD 5 call the technical support Do not remove any security devices Always disconnect the telephone from the power supply during storms All maintenance work should be carried out by qualified personnel We suggest cleaning the equipment only using a slightly dump cloth 2 2 Product Disposal Our products are compliant with the European Directives 2002 95 CE 2002 96 CE and 2003 108 CE regarding the limitation of use of lead mercury cadmium chromium VI as well as some flame retardants and hazardous material within electric and EE electronic equipment and disposal The sign
16. e will automatically start a call to the number 365 With this rule however the user will never be able to dial any destinations starting with 365 Therefore you should always place a timeout after defining a number in this way e g 365T2 will start a call to 365 after 2 seconds of entering 5 e 1 8 xxx Any 4 digit number between 1000 and 8999 e GXXXXXXX Any 8 digit number starting with 9 e 30x T4 Any 3 digit number starting with 30 You also need to enter a timeout so that the telephone will start a call if no more than 3 keys are entered within 4 seconds The Digital Map Table will list all rules saved Digitai map table Rules 365T2 1 8 xxx Bo 30x T4 To remove one of the rules you simply need to select it from the drop down menu and press Del 6 5 2 Call Settings Call Service In the Call Service section you can setup all call service settings for the V IP400P 30 VOISPEED LTD USER MANUAL Hotline Call Forward off O Busy O No Answer O Always Forward Number CT No Disturb C Ban Outgoing Enable Call Transfer Enable Call Waiting C Auto Answer 30 No Answer Time seconds Enable Subscribe Subscribe Expire 300 seconds Record Key Z SERVICE DESCRIPTION This is the number that the V IP400P dials as soon as the handset is lifted Hotline In Forward Number you can enter the number an incoming
17. eee e eee eeeetteeeeceaeeaaaeaaaaeaaaeeeeeeeeeeeeeees 15 4 4 5 Three user conference rrrnrnnarnvvvrrrnnnnnnnnnnnnrrrrrrrnnnnnnnnnnnnnnnnnnersssssnennnnnnnnnn 15 AAG e Mee e DEE ETH 16 4 4 7 Call RECORIAG DE 16 44 8 Spe kerph ser a E E RR 16 4 4 9 Howto change the volume settings ccceeeee eee eeeeeeeeeeeeteeeaaeeeeeeeeeeeeeeees 16 4 4 10 Text Messaging E 16 4 5 Memory Buttons M1 Mi 16 45t re EE 17 415 2 E Del Re Sni agere ogsaa Tee 17 4 06 gt Conact MISE EE 18 AT GAO Aae eee 18 Ss Manual Setting iesea aaan dadh andaina danadana ES 18 9 1 gt NEMO Interfaces EE 19 VOIsPEED V IP400P VOISPEED LTD 3 5 25 SPEREGEN 20 5 3 Call Service Settings EE 21 5 4 Advanced Settings AANEREN EEN 23 D2 4 gt System Settings 24 5 07 Telephone Status sjur eee 24 5 7 Resetting the telephone aksene eee ieee 25 6 WEB Interface suste dad 26 Dale OG Sen thee 26 Ee C rrent SPE uer 26 6 3 Network configuration LAN Congo 27 6 4 SIP User Setting SIP Confgl ee EEN 28 6 5 Advanced Settings chance 29 6 5 1 Number input setting Digital Map 29 6 5 2 Call Settings Call Genicel REENEN ENNEN 30 6 5 3 Operating Settings DSP sence eee sea ee he ea 32 6 5 4 Memory Key Settings Memory key 33 6 6 Configuration Management Config Manage 33 6 7 Firmware Update Update EEN 34 6 7 1 Online Update WEB Update ccceeeeeescecceeceeeeeeeeceeeeeeeeeeeeeteeeeeeneas
18. es Internal contact list Text messaging 3 2 General Specifications 100 240V AC 5V DC 1A Power Supply 1 10 100Base T RJ 45 802 3af compatible mode B 1 10 100Base T RJ 45 To connect the external memory extension V IP400E Dimensions 240mm x 184mm x 120mm VOISPEED V IP400P VOISPEED LTD 9 3 3 Display The V IP400P features a backlit LCD blue When in standby and with no active alarms the LCD would normally display time and telephone s name New events e g incoming calls or errors e g undetected DHCP are promptly displayed on the LCD 3 4 Main Functionalities The V IP400P features all the functions of a traditional phone In addition when used in conjunction with a VOlspeed PBX more advanced functionalities are available Network protocols TCP UDP IP HTTP DHCP Client FTP TFTP DNS ARP ICMP Power Over Ethernet 802 3af Mode B Switch DHCP or static IP over two 10 100Base T RJ 45 ports Standard Encryption and authentication DIGEST using MD5 Firmware upgrading via TFTP FTP and HTTP Syslog the phone can send events with debugging information to a syslog server with increased level of detail VoIP protocols SIP RFC3261 e RFC2543 SDP RFC2337 Voice Codec G 711 A law U law G 729 G 723 r63 e G 723 r53 Jitter Buffer DTMF standard relay RFC2833 and SIP info G 168 echo cancellation Voice Activity Detection VAD QoS supporting T
19. fer Num Dial rule End with Fixed length Switch Length Fixed length Switch Time 0 OFF 1 ON 0 OFF 1 ON 0 Never 1 Always 2 Busy 3 No Answer 0 OFF 1 ON 0 OFF 1 ON DESCRIPTION Here you can enter a number that the handset is lifted Hotline is dialled automatically as soon as Call transfer Enables Disables call transfer with or without supervision Enables Disables call queuing of any incoming call during an active Call waiting call When enabled a queued call is notified to the user through an acoustic signal and a message on the display 22 O VOISPEED LTD USER MANUAL Below are the options available for call forwarding e 0 to disable call forwarding e 1 to forward all incoming calls e 2 to forward an incoming call only when the line is engaged in this Call forward oe case Call waiting should be disabled e 3 to forward an incoming call only when it is not answered within a pre defined amount of time this delay needs to be set through the web interface There are three ways for the V IP400P to start dialling a number once it has been typed in e The number is dialled as soon as the ash key is entered Dial rule e The number is dialled following a pre determined number of characters e The number is dialled after a pre defined time out Here you can select one of the three options 5 4 Advanced Settings In the DSP sub menu y
20. ging username and password after the first access All menu options are described below V IP400P welcome 6 2 Current State Here you can access the phone s general settings 26 VOISPEED LTD USER MANUAL LAN Connect Mode DHCP MAC Address loo 1c 68 00 02 90 IP Address 192 168 0 210 Gateway 1192 168 0 254 SIP Register Server 192 168 0 24 Register Phone Number 1008 State Registered Version VOIP PHONE V1 6 7 5 Aug 23 2007 20 14 13 e The LAN section shows all network settings how the IP address is acquired statically or through DHCP IP address the MAC address the IP address and the network Gateway e The SIP section shows status and settings of the phone s registration at the server PBX Furthermore here it is also possible to see the V IP400P firmware version 6 3 Network configuration LAN Config Here you will need to configure the phone s network settings Firstly setup how the IP address is acquired by the phone statically or dynamically In case Static IP address is selected the network administrator will also have to setup the IP address the Netmask the Gateway and the DNS server If Dynamic IP address is selected the DHCP server will assign the IP address to the phone automatically In this case you need to choose DHCP and if required enter the IP addresses of the DNS servers Active IP Current Netmas
21. he same network on which you have connected the V IP400P Server IP 0 0 0 0 Server Port 514 MGR Log Level None m SIP Log Level None Enable Syslog You will need to enter the following details e Syslog server s IP address e UDP port used by the server default value 514 e MGR log 0 7 to set the level of details of the phone s log files e SIP log 0 7 to set the level of details of the log files relating to SIP traffic 6 8 4 Time Setting Time Set In Manual Timeset you can manually setup the system s time and date Manual Timeset year months day hour minute Alternatively in SNTP Timeset you can enter the details of a network NTP server that will be responsible for automatically update the phone s time and date SNTP Timeset server ntp1 ien it timezone GMT 01 00 Amsterdam Berlin Bem Rome Stockholm Vienna EI timeout 60 seconds Daylight select sntp 36 VOISPEED LTD USER MANUAL Here timeout is the interval of time between two updates and Daylight is to setup the daylight saving time NOTE Manual time settings are lost when the V IP400P is rebooted 6 8 5 Restarting the V IP400P Reboot In the Reboot section you can restart the phone using the web interface 7 V IP400E Extension Module The V IP400E module adds 20 memory keys to the V IP400P phone In order to use this module all you need to do i
22. he handset Note when the V IP400P is used in combination with a VOlspeed PBX a call that fails to transfer is sent back to the first user after a preset amount of time 4 4 5 Three user conference Firstly place an active call on hold Secondly start another call and then press the star key to start a conference call Replace the handset to terminate the conference VOIsPEED V IP400P VOISPEED LTD 15 4 4 6 Call pick up The V IP400P can be used to pick up an active call directed to an extension linked to one of the memory buttons When an extension starts ringing flashing amber LED lift the handset and press the relevant memory button to pick up the call A pre recorded voice will ask to replace the handset in order to direct the call to the V IP400P Note this feature is only available when the V IP400P is used in conjunction with a VOlspeed PBX 4 4 7 Call Recording Press the REC button during an active call in order to record a conversation The recording is stored in the user s vocal box Note this feature is only available when the V IP400P is used in conjunction with a VOlspeed PBX 4 4 8 Speakerphone Press SPEAKER before or during a conversation in order to activate the speakerphone 4 4 9 How to change the volume settings Press UP and DOWN buttons during an active call in order to modify the volume The relevant level is displayed on the LCD 4 4 10 Text Messaging The V IP400P supports SIP text messaging
23. k MAC Address Current Gateway 192 168 0 210 255 255 255 0 00 1 68 00 02 90 192 168 0 254 O static DHCP IP Address 192 168 0 122 Netmask 255 255 255 0 Static Gateway 192 168 0 254 DNS Domain Primary DNS 202 96 134 133 Alter DNS 202 96 128 68 NOTE It is not required to configure the PC port of the V IP400P This port can either operate like a switch or be connected to a device with static or dynamic IP address this will not affect the behaviour of the DHCP server VOISPEED V IP400P VOISPEED LTD 27 6 4 SIP User Setting SIP Config In this section you can define the main SIP account settings Firstly you will need to create a new user at the server PBX and make sure that the firewall allows UDP traffic through port 5060 and RTP port for audio signals Subsequently you will need to fill in the fields below SIP Registered Configuration Register Server Addr 192 168 0 24 Register Server Port 5060 Register Username utente 1008 Register Password age Domain Realm 192 168 0 24 Register Expire Time 60 seconds Phone Number 1008 DTMF Mode DTMF RELAY RTP Initial Port 5005 RTP Port Quantit 200 Fi Enable PRACK Fi Nat Keep Alive Enable Register Please find below the explanation of these fields Register Server Addr DESCRIPTION IP address of the server PBX Register Server Port Server PBX port used for SIP traffic Register User
24. lashing Amber Do not disturb Flashing Red When used in combination with a VOlspeed PBX the memory buttons can be used to pick up an incoming call directed to another extension see section 4 4 6 In this case the LED associated to that extension will be flashing amber to indicate that it is ringing You can link the extension number of the V IP400P to one of the memory buttons In this case you will need to press one of the memory buttons then star and ash keys in succession and enter the extension number When the V IP400P is used with a VOlspeed PBX the LED associated to that memory button will show the status of the V IP400P according to the table below STATUS Free Green Voice Mail Amber Call Divert Flashing Green Do not disturb Flashing Red Telephone blocked Red VOISPEED V IP400P VOISPEED LTD 17 4 6 Contact List The V IP400P internal contact can store up to 100 contacts Each one can be linked to a different ring tone Press PHONE BOOK to access the contact list followed by one of these commands SHOW to browse the list in alphabetical order ADD to enter a new contact and SEARCH to retrieve a contact in the list When selecting SHOW you can browse the list using the UP and DOWN keys Press DEL to delete or modify an entry When selecting ADD you can then enter the name of the contact its telephone number and the ring tone to be linked to that contact select a val
25. name Username for SIP authentication Register Password Password for SIP authentication Domain Realm Server PBX domain Please enter the server s IP address in case you are using a VOlspeed PBX Register Expire Time Registration timeout This is the interval of time between two authentications performed by the V IP400P to the server PBX Phone Number Telephone extension number DTMF Mode This field describes how DTMF tones should be transmitted These are the options available in audio DTMF_RELAY through RFC 2833 protocol INFO messages or within SIP protocol 28 VOISPEED LTD USER MANUAL This is the RTP port used to transfer initial voice packets The RTP Initial Port firewall needs to be configured to allow UDP traffic through RTP port RTP Port Quantity Max number of ports used for audio transmission Enable PRACK _ it enables one of the SIP protocol options This option enables to control NAT without losing the connection Nat Keep Alive with the PBX Enable Register It enables the registration at the server PBX 6 5 Advanced Settings Advanced In this section you will find the range of settings that affect the performance of the telephone not its communication with the server PBX 6 5 1 Number input setting Digital Map In Digital Map you can determine how the phone should dial a number after it has been entered on the keypa
26. ou can access the advanced settings of the phone DSP 0 g711Alaw64k 1 g711Ulaw64k Codec 2 g723 r63 3 g723 r53 4 g729 Handdown time Input volume Output volume e Codec here you can select the voice codec being used e Handdown time determines the time in milliseconds after which the call should be terminated following the handset being replaced VOISPEED V IP400P VOISPEED LTD 23 e Input volume and Output volume determine the audio level to and from the server PBX 5 5 System Settings Once the V IP400P has been fully configured we recommend saving all changes and reboot the phone This action can be performed in the System sub menu System Save Reboot SetDefault SetDefault Sys SetDefault All Here you can also restore all default settings and in particular the network settings This option should be considered in case the telephone is not operating correctly NOTE After rebooting all unsaved changes will be lost Furthermore call logs and message lists will also be erased from the internal memory 5 6 Telephone Status Press SYSINFO to display the telephone s internal status By pressing this button multiple times the phone will display the following information e The extension number associated to the phone Number e The telephone s IP address DHCP or Static e Whether the phone is currently registered at the server PBX or not SIP e The Server PBX s IP address SIP
27. roduct modification repair or attempted repair by anyone not authorized by The Manufacturer including the user or failure to follow instructions supplied with the product e Damages caused during product transportation or delivery due to insufficient or inappropriate packaging e Damages caused by accident fire water any acts of nature insufficient ventilation or other causes that don not fall under the control of The Manufacturer e Damages caused from any unintentional or deliberate human acts e Damages caused from manumission or in conjunction with warranty labels being broken e Damages to Software or any Hardware component not supplied by The Manufacturer with the product This warranty is only valid within the European Community 8 VOISPEED LTD USER MANUAL 3 Main Requirements 3 1 Description V IP400P is a stand alone device that requires no connection to a PC to make phone calls As well as providing the same features of a traditional telephone the V IP400P supports both data and voice through the IP network The V IP400P guarantees clear and reliable voice quality over any IP network It is fully compatible with SIP industry standard and provides full interoperability with VOlspeed based systems The integrated switch allows you to connect an additional IP device to the LAN through the second Cat5e socket The telephone offers the following functionalities Power over Ethernet Multiple ring ton
28. roduct proves to be defective in material or workmanship during the warranty period The Manufacturer will at its sole discretion repair or replace the product with a similar one new or re conditioned The replacement unit will be covered by a new warranty period that will last the remaining time on the customer s original limited warranty The old equipment substituted will automatically become property of Harpax Srl In order to have access to the warranty the user must fill out the online form that can be found on www prontopbx com or www voispeeditd com please also contact the customer support department on 01727 848186 The user must provide a valid invoice to claim warranty on the product VOISPEED V IP400P VOISPEED LTD 7 Exclusions The warranty will be invalidated in the following cases e Damages to any parts that are meant to ware out with time No support maintenance or replacement will be provided for these components e Damages resulting from using a wrong power supply e Damages resulting from misuse or actions that do not comply with the guidelines of this manual e Damages resulting from lack of maintenance as advised by The Manufacturer e Damages resulting from installing or using the product without complying with the relevant standards legal health and safety technical etc that are in place in the Country where the product is utilised e Damages resulting from misuse negligence unauthorized p
29. s settings from the DHCP server connected to the LAN Press SYSINFO to display these settings In case no DHCP server is available or in order to assign a static IP address to the V IP400P you will need to modify the way the phone has access to the network In this case you will need to press the key 1 until Static Mode is displayed Hold the key 2 until DHCP Mode is displayed in order to go back to the default settings When in Static Mode the following settings are assigned to the phone e Network address 192 168 1 179 e Network mask netmask 255 255 255 0 e Gateway 192 168 1 1 e DNS Server 202 96 134 133 e Alternative DNS server 202 96 128 68 To modify any of these settings you will need to access the main menu and then enter the Network section select LAN and then Static Net VOIsPEED V IP400P VOISPEED LTD 19 Network LAN Static net IP Netmask Gateway DNS DNS2 Here you can select or modify each of these settings press OK to select a setting and DEL to modify it use in place of dots 5 2 SIP Interface Once the network interface is operating correctly the V IP400P can register onto the PBX In this case you will need to access the telephone s SIP settings All the details required for the registration are available in the Server sub menu DESCRIPTION Addr Server PBX IP Address Port PBX port used to exchange SIP messages default value 5060
30. s to connect the V IP400E to the MOD port of the V IP400P using the cable provided The 20 additional memory buttons can be configured in the same way as the V IP400P memory keys see section 4 5 VOISPEED V IP400P VOISPEED LTD 37
31. ttings text file Select the file and then press Update Once the file transfer is complete the phone will apply the new settings and will restart 6 7 2 Update through TFTP FTP server FTP Update In this section you can enter the FTP server s settings Server Username Password File name Type Application update v Protocol FTP iv Here you need to enter the servers IP address Server and if required the authentication details Username e Password Then select the Protocol choosing from FTP and TFPT no authentication required and enter the Type of operation e Application update to replace the firmware using the file specified in File name e Config file export to export the phone s settings into a text file specified by File Name the old file will be overwritten e Config file import to import the phone s settings from a file specified by File name The phone will connect to the server to upload download the file NOTE The user must have the required network privileges to connect to an FTP server requiring authentication 6 8 V IP400P System Management System Manage Here you will find a selection of advanced settings for the V IP400P 34 VOISPEED LTD USER MANUAL 6 8 1 Account Management Account Config In the Account Config section you can change the password for the settings menu accessible by pressing the MENU button on the phone
32. ue between 0 and 8 with 0 as default ring tone When selecting SEARCH the phone prompts the user to enter a string that will be matched against the entries in the contact list Any matches are displayed in alphabetical order 4 7 Call Logs The V IP400P stores information about all incoming outgoing missed calls together with a list of the last 20 text messages received Press CALL LIST to access call logs and messages and press UP or DOWN to browse amongst these options DIALLED list of outgoing calls RECEIVED list of incoming calls MISSED list of missed calls and MESSAGES list of stored messages You can browse each list using UP DOWN or you can delete an entry pressing DEL Press EXIT to go back 5 Manual Setting Press MENU to access the V IP400P main menu and use the button UP DOWN OK or EXIT to navigate the menu To access the menu you will need to enter a numeric password that can be changed using the phone s web interface see section 6 8 1 default value 123 The main menu is structured into 5 sections Network network interface Call Feature call settings SIP SIP interface DSP advanced settings and System system settings 18 O VOISPEED LTD USER MANUAL MENU Network Call Feature SIP DSP Note press UP and DOWN to browse the options OK to select an option and EXIT to go back Press OK to display a setting and DEL to modify it 5 1 Network Interface The V IP400P acquires it
33. wer over Ethernet standard PoE 802 3af Mode B 4 2 General Requirements Make sure that both your server and the network are operating correctly before connecting the phone Note you will need to create a new user at the server PBX in order to register the phone onto the network 12 VOISPEED LTD USER MANUAL 4 3 Phone Description EYSINFD HANDSET CALL LIST PHONEBOOK K REC HOLD TRANSFER REDIAL SPEAKER Mi Mi Please find below a description of the main functions of the V IP400P buttons BUTTON DESCRIPTION The keypad is used to enter numbers and characters both upper and KEYPAD lower case Displays general information extension number phone and gateway SYSINFO IP address Hold the button to access this information Press again to move to the next item OK Press OK to confirm a selection or browse the menu EXIT Press to exit the menu refuse an incoming call or erase data MENU Press to enter the main menu UP Press to browse menus and settings or to increase the volume during a conversation VOISPEED V IP400P VOISPEED LTD 13 Press to browse menus and settings or to decrease the volume during DOWN a conversation DEt Press to delete the last character entered delete stored messages call logs or other settings DAE Press to re dial the last number entered dial a new number or a number linked
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