optimail 30 GBR-PCE / Installationsanleitung
Contents
1. e Place the scale platform onto the scale receptacle from above The long slot of the scale platform must slide in the counterpart on the scale receptacle e Press down slightly on the scale platform with your flat hand 10 optimail 30 Installation Guide Step 6 Installing the catch tray Attach the stop to the catch tray Slide the stop into the guides on the catch tray bottom Place the catch tray to the right of the franking machine Slightly lift the franking machine on the right The right side of the housing features two slots where the catch tray is fastened Push the catch tray underneath the frank ing machine so that the catches on the catch tray engage in the slots Put the franking machine carefully down Step 7 Filler hole Installing the sealer optional as ordered otherwise continue with Step 8 Installing and commissioning optimail 30 11 Filling the sealer e Swing up the rocker with the moistening felt The filler hole for topping up the sealer is now accessible e Fill the sealer with sealit sealing liquid or tap water Please note Permanently reliable sealing results can be assured only when you use sealit sealing liquid This special sealing liquid is available from Francotyp Postalia e Check the liquid level The liquid level in the sealer should roughly reach to the Max mark e Swing down the rocker e If necessary2. We recommend to use only approved FP equipment and FP original parts The manufacturer FP has established reliability safety and applicability The manufac turer cannot assess the reliability safety and applicability for products not approved by FP and therefore not vouch for such products If you are using an external Francotyp Postalia communication device for optimail 30 Carefully read the product information that came with the GSM Modem Universal Link Box mailcredit Kit This Installation Guide exclusively describes the installation and commissioning of the optimail 30 franking machine Please read the Operator Manual for further information about optimail 30 Installing and commissioning optimail 30 5 Installing and commissioning optimail 30 Step 1 Unpacking Franking machine Open the top of the box e Remove the accessories box from the packing e Remove the upper packing shell e Remove the catch tray from the packing e Carefully lift the optimail 30 out of the packing e Take optimail 30 out of the plastic bag e Remove the protective foil from the display e Unpack the accessories Sealer optional Open the cardboard box e Take the sealer out of the cardboard box and the plastic bag nd Keep the packing Use it again when you need to transport the optimail 30 or send it in to Service py 6 optimail 30 Installation Guide Step 2 gt Checking the contents of
3. dry the sealer 12 optimail 30 Installation Guide Catches Connecting the sealer to the franking machine e Place the sealer to the left of the franking machine e Slightly lift the franking machine on the left The left side of the housing features two slots where the sealer is fastened e Push the sealer underneath the franking machine such that both catches on the sealer engage in the slots e Put the franking machine carefully down Step 8 Modem cable Installing and commissioning optimail 30 13 Connecting the optimail 30 A Warning Use only cables provided with the optimail 30 or approved by Francotyp Postalia Make sure that cables are not damaged Connect the optimail 30 only to a grounded single phase power socket Make sure your office power supply conforms to power requirements shown on the serial number plate of the optimail 30 Make sure the socket for connecting the optimail 30 is close by and easily accessible at all times Connection to the data centre The optimail 30 offers the following options for connecting with the data centre e g for loading postage Teleset Internal modem External GSM Modem Universal Link Box communication with the data centre via a PC network mailcredit web access via a PC and the Francotyp Postalia mailcredit software If you are using the internal modem e Plug the modem cable into the modem socket on the f
4. Connection Configuration If necessary connect an external modem device GSM Modem or Universal Link Box to the serial connection socket Continue CO Cancel Choose option Connection Configuration Not available Universal Link Box Choose option Internal Modem GSM Modem External Modem PIN Delete PIN Cancel Save Choose option VOC OOO 0000 Installing and commissioning optimail 30 23 Connection Configuration mailcredit optional e Start mailcredit on the PC Heed the status information of mailcredit on the PC screen When mailcredit indicates that communication with optimail 30 and the internet is possible you can proceed with connection set up e Start Connection Configuration with CONTINUE optimail 30 scans connected devices and offers a list where you can select from avail able connection types This can take a few seconds To operate mailcredit e Select GSM MODEM e Enter a PIN e g 1234 Note You can type any PIN with 4 to 8 digits e SAVE the connection configuration e Continue with Authorisation on page 24 24 optimail 30 Installation Guide Load Postage Authorization has finished without errors To complete the installation please run a Teleset transaction Continue Cancel Choose option VOOS Authorisation optimail 30 will call the data centre when Conne
5. power switch the toggle switch on the left side of the franking machine y o The display lights up and the authorisation Lp procedure starts ZN Step 10 Authorisation Installing and commissioning optimail 30 A Security Device protects the optimail 30 against manipulation This Security Device monitors the status of the franking machine This is why you must first sign in author ise at the Teleset Data Centre and load postage validate The optimail 30 guides you through this authorisation procedure Simply follow the instructions on the dis play Caption Multi function keys Welcome Please follow the instructions for the installation Insert the MASTERCard now e Plegse confirm with CONTINUE Display area Menu area here still empty Status bar Notes on the authorisation procedure The optimail 30 caption indicates the current step of the authorisation procedure The left window area displays instructions and current settings display area The right window area menu area displays the control functions for the authorisation procedure CONTINUE CANCEL and various options e g for modem configura tion Use the multi function keys the keys to the right of the display to select the desired setting function Also heed the information in the status bar Inserting the MASTER card e Insert the supplied card labelled MASTER into the card rea
6. the optimail 30 Turning on Authorisation Loading postage Teleset Contents NN Oh OH A N 11 13 16 17 24 27 29 31 The optimail 30 is designed so that you can install and start it yourself with the help of this Installation Guide We will gladly provide support for installing your optimail 30 Simply contact our after sales service or your local sales agent 3 optimail 30 Installation Guide Safety tips Please observe the following tips when installing and commissioning for your own safety Install and commission the optimail 30 according to the instructions in this guide Check that the machine is complete and undamaged Do not start operating the optimail 30 if parts are damaged or missing Please contact the Francotyp Postalia after sales service Use only cables provided or approved by Francotyp Postalia Make sure that cables are not damaged When you move the optimail 30 from a cold environment i e below 10 C 50 F Wait at least 24 hours before connecting the optimail 30 The optimail 30 requires this period to adapt to the ambient conditions Only operate the optimail 30 on a grounded single phase power socket that conforms to the power requirements indicated on the serial number plate Make sure the socket for connecting the optimail 30 is close by and easily acces sible at all times Do not remove any parts of the housing Never cover the ventilation slots in the housing
7. the package Warning Do not start operating the optimail 30 if paris are damaged or missing Please contact the Francotyp Postalia after sales service e Check thatthe contents of the package are complete and free from any damage scope of delivery standard variant 1 NO Of W DY optimail 30 franking machine Catch tray with stop Power cable Modem cable Ribbon cassette MASTER card Operator Manual Installation Guide Quick Reference Guide Optional as ordered 8 USER card s 9 Data card s as ordered 10 Sealer 11 Scale mounted to optimail 30 and scale platform GSM Modem not shown Universal Link Box not shown mailcredit Kit not shown Installing and commissioning optimail 30 Step 3 Installing the optimail 30 Caution When you move the optimail 30 from a cold environment i e below 10 C 50 F Wait at least 24 hours before connect ing the optimail 30 The optimail 30 requires this period to adapt to the ambient conditions e Choose an installation site with the follow ing ambient conditions Room temperature 10 C 50 F to 40 C 104 F No direct sunlight Power socket in the immediate vicinity If applicable BT jack for connecting the internal modem in the immediate vicinity e Place the optimail 30 on a firm level low vibration and horizontal base Step 4 Installing the ribbon cassette Caution Make sure not to crease or tear the ribbon when in
8. ancel O Choose option Modem Parameters Phone type Extension Acess method Exchange Digit Exchange digit Save O CANCEL discards all entries Installing and commissioning optimail 30 19 Connection Configuration Internal Modem e Start Connection Configuration with CONTINUE optimail 30 scans connected devices and offers a list where you can select from avail able connection types This can take a few seconds e Select INTERNAL MODEM You must edit the configuration to match the internal modem to your telephone connection so the optimail 30 can establish a connection to the data centre The optimail 30 prompts you for the connection type phone type the access method the exchange digit if applicable The table on page 20 shows and explains the possible settings e Use the multi function keys to select the desired setting When the correct setting appears in the dis play area e CONTINUE When finished the optimail 30 displays the set modem configuration If the modem parameters shown are correct e SAVE e Continue with Authorisation on page 24 20 optimail 30 Installation Guide Modem parameters possible settings and their meaning Phone type DIRECT LINE optimail 30 is connected to a direct line EXTENSION optimail 30 is connected to an extension Access method EXCHANGE DIGIT extension only HOOK FLASH Define
9. commissioning optimail 30 15 If you are using mailcredit optional Have the mailcredit Kit supplied by Franco typ Postalia ready Carefully read the prod uct information that came with the mailcredit Kit For the optimail 30 use the connection cable with the male 25 pin D Sub connector and the 9 pin D Sub socket and the USB serial adaptor if applicable e Plug the connection cable D Sub male 25 pin to the serial interface of the optimail 30 and screw tight The serial interface is at the rear of the franking machine e Plug the connection cable 9 pin D Sub female to a serial interface of the PC Or e Plug the USB serial adaptor to the D Sub socket of the connection cable and screw tight e Connect the connection cable to a USB interface of the PC Note The provided USB serial adaptor can look different than the model shown in the illustration e Install the mailcredit software on the per sonal computer PC Please read the mailcredit manual with regard to installation and operation of the mailcredit software You can download the mailcredit software and the User Manual from the Francotyp Postalia home page 16 optimail 30 Installation Guide Power connection e Connect the power cable to the franking machine The power connection is at the rear of the optimail 30 e Plug the power plug into a grounded single phase power socket 2 Step 9 Turning on e Push I ON on the
10. ction Configuration has been com pleted successfully It takes some time to establish the connec tion and to authorise your optimail 30 Please stand by The optimail 30 displays a message when the authorisation was successful and prompts you to load postage e Select CONTINUE to start the Teleset process Step 11 Step 11 Loading postage Teleset You now load the first postage into your franking machine The sum you enter is loaded into your optimail 30 as a postage credit The called amount is paid according to your contract with Royal Mail Teleset Amount to load Load 0 Change Cancel Choose option Change Amount Amount to load Load 200 Note please enter amount in Cancel increments of 10 Enter using keys 0 9 OOOO VOOS e Use CHANGE to open the menu for the amount to be loaded e Type the desired amount e Continue with LOAD For verification the optimail 30 displays the set amount To load this amount e Use LOAD to establish the connection to the Teleset Data Centre Teleset Loading Finished Teleset completed successfully Continue New Register R1 200 00 Choose option Teleset Loading Finished Teleset completed successfully Continue New Register R1 200 00 Choose option Transaction Report Date of last Teleset Time of last Teleset UTC Loaded amount New amount available R1 Retur
11. der on the right side of the franking machine The chip on the card must face the rear e Push in the card against a slight resistance all the way to the stop You will feel the card snap in 17 18 optimail 30 Installation Guide Welcome e Press the CONTINUE multi function key Continue Please follow the instructions for the installation Insert the MASTERCard now VOOS Please confirm with CONTINUE Setting the location optional You must set the location of your franking machine if you own an optimail 30 with scale The optimail 30 needs this data to exactly display the weight Gravity Setting The optimail 30 opens a list Aberdeen eae BT eee Glasgow Liverpool ee Choose option 7 a e Use the arrow keys o to scroll for the appropriate location region e Use the multi function keys to set the location In the example Glasgow OOOO The optimail 30 saves this setting and continues with the next authorisation procedure step Connection Configuration Connection Configuration If necessary connect an external modem device GSM Modem or Universal Link Box to the serial connection socket Continue C Choose option Connection Configuration Not available GSM Modem Universal Link Box Internal Modem Choose option Modem Connection Current setting Extension Continue C Direct Line C C
12. e an empty envelope or a folded sheet on the letter receiving tray side to be printed face up the top edge must touch the letter guide e Push the envelope in direction of the arrow until the optimail 30 feeds the envelope The illustration shows the approximate position where the optimail 30 starts feed ing the letter A roller pushes the envelope against ribbon and print head as soon as the letter sensor detects the envelope The optimail 30 prints a zero test print and ejects the imprinted envelope to the right Please read the Operator Manual for further information on how to operate the optimail 30 franking machine For your notes 29 Tips for dealing with issues occurring during commissioning Issue Possible cause and remedy Advert data are not loaded from the card The card contains no valid data Insert a card with valid data If the issue persists Call the FP after sales service Authorisation aborted An error message with troubleshooting information appears in case of authorisation issues If necessary e Turn off the optimail 30 Wait one minute e Turn the optimail 30 on again The authorisation procedure restarts Make sure that the Connection Configuration is set correctly see pages 19 to 23 Blank display Check whether the power cable is plugged in correctly and the power switch is turned on Connection Configuration GSM Modem cannot be set up opt
13. imail 30 fails to detect the GSM Modem Turn off the optimail 30 Check whether the GSM Modem has been installed correctly and connected to optimail 30 See page 14 and the product information that came with the GSM Modem Turn on optimail 30 again and restart Connection Configuration If you cannot solve the problem Call the FP after sales service Connection Configuration Universal Link Box cannot be set up optimail 30 fails to detect the Universal Link Box Turn off the optimail 30 Check whether the Universal Link Box has been installed correctly and connected to optimail 30 See page 14 and the product information that came with the ULB Turn on optimail 30 again and restart Connection Configuration If you cannot solve the problem Call the FP after sales service optimail 30 Installation Guide Issue Possible cause and remedy Connection Configuration mailcredit connection can not be set up GSM Mo dem is not offered in the list mailcredit is not active Start mailcredit Restart the connection configuration Please read the mailcredit User Manual manual when you have problems with the mailcredit application itself mailcredit does not recognise the franking machine Check whether or not the connection cable between franking machine and PC is properly connected see page 15 Quit and restart mailcredit or use the Reconnect meter function Restart the connection configurati
14. lia Ltd Lakeside House 74 Questor Powdermill Lane Dartford Kent DA1 1EF Phone 0844 225 2233 Website www fpmailing co uk 5 E Francotyp Postalia applies DQS certificated inte grated management systems with quality and envi ronmental management DIN EN ISO 9001 14001 These are valid for design and manufacturing of franking machines and postal equipment registration no 275570 QM 08 UM utaq Bigiay XXX 0 L LOZ vO Ad 00 L60E E00 LS
15. minimum 8 digits maximum e Press SAVE to confirm your input e Continue with Authorisation on page 24 22 optimail 30 Installation Guide Connection Configuration Continue If necessary connect an external modem device GSM Modem or Universal Link Box to the serial connection socket Cancel Choose option Connection Configuration Internal Modem Not available Universal Link Box GSM Modem Choose option Connection Configuration Universal Link Box optional You must configure the network connection before optimail 30 can establish a connection with the data centre e Have the Francotyp Postalia customer information with the data for your network at hand If necessary contact your network administrator e Start Connection Configuration with CONTINUE optimail 30 scans connected devices and offers a list where you can select from avail able connection types This can take a few seconds e Select UNIVERSAL LINK BOX optimail 30 will now try to establish a connec tion with your network A message will inform you of the test result e Follow the instructions on the display to configure the network You will find extensive information about the procedure of the network configuration and the explanation of technical terms and abbre viations used in network installation online at www francotyp com e Continue with Authorisation on page 24
16. n with BACK Folded edge Installing and commissioning optimail 30 25 Loading continues automatically You can monitor the progress in the display Please stand by Data exchange takes some time The residual sum is indicated when loading ends This represents the available postage credit of your optimail 30 Viewing and printing a report e Use REPORT to view the loading report a e Use the arrow keys o to scroll through the report e Fold a sheet ISO A4 size in the middle e Place the folded sheet on the letter receiving tray side to be printed face up the folded edge must touch the letter guide e Push the sheet in direction of the arrow until the optimail 30 feeds the sheet A roller pushes the sheet against ribbon and print head and printing starts as soon as the letter sensor detects the sheet The optimail 30 prints the report and ejects the imprinted sheet to the right 26 optimail 30 Installation Guide Teleset Loading Finished Teleset completed successfully New Register R1 200 00 Continue Report Choose option 0 36 pee UK 1st Let Without Advert eee Without Text Message ct TXT W O Endorsement END Ready to meter feed letter v 4 vy You can also print the report on a self adhesive FP double label e Press the key to exit the Report function e Select CONTINUE to end the Teleset process The
17. on PC problem web access failure Delivery is incomplete damaged Do not start operating the optimail 30 Call the FP after sales service Message No modem available Confirm the error message with the key and con tinue Setting up the connection to the data centre is part of the authorisation procedure No connection with the data centre Check the connection configuration for communication with the data centre see pages 19 to 23 Data centre issue Try again later optimail 30 fails to recognise the MASTER or data cards Card is inserted incorrectly Remove the card Insert the card in the card reader again chip facing the rear Card is defective Call the FP after sales service Teleset aborted An error message with troubleshooting information appears in case of Teleset procedure issues You must repeat the loading procedure before you can start franking with the optimail 30 To do this e Press the key e Select TELESET Or Service 31 Issue Possible cause and remedy continued Teleset aborted e Turn off the optimail 30 Wait one minute e Turn the optimail 30 on again The optimail 30 starts the loading procedure Please read the Operator Manual for further information regarding the Teleset topic Other errors See Operator Manual If you cannot remedy an error yourself please call the FP after sales service Francotyp Posta
18. optimail 30 displays the home menu Installation is complete You received the adverts and or endorse ments you ordered with your optimail 30 on chip card s Refer to the Operator Manual for instructions on how to load data from a chip card to the optimail 30 You may also have to load the current rate table for postage calculation Please refer to the Operator Manual The first stamp 27 The first stamp Your optimail 30 is ready for operation when commissioning has been completed successfully We recommend that you now make a test print with postage value 0000 zero test print 0 36 MEM DZ e In the home menu briefly press the multi o 60g function key next to AMT Without Advert eee C Without text Message a C W O Endorsement CD tee Ready to meter feed letter v The optimail 30 opens the product selection menu e Use the arrow key v to scroll until the OTHER products option appears e Select OTHER Choose option e Select ZERO TEST Deselect C CE Finish BACK e Press the key to return to the home menu Sees Deselect C CE Finish BACK 28 optimail 30 Installation Guide 0 00 Oth Zero Without Advert Without Text Message W O Endorsement 0000 Ready to meter feed letter 00000001 GREAT BRITAIN The postage value 0 00 for the zero test print is set e Plac
19. optimal 30 Franking machine Installation Guide 2 optimail 30 Installation Guide Commissioning overview The following overview lists the operating steps for using your optimail 30 for the first time You have to perform these steps in the given order before you can use the optimail 30 If certain steps are inapplicable for installation and commissioning of your optimail 30 e g because you have not ordered a scale simply proceed with the next one All steps are described in detail on the following pages Step 1 Unpacking Step 2 Checking the contents of the package i Step 3 Installing the optimail 30 q Step 4 Installing the ribbon cassette Step 5 Mounting the scale platform optional Step 6 Installing the catch tray q Step 7 Installing the sealer optional Step 8 Connecting the optimail 30 Step 9 Turning on Step 10 Authorisation i Step 11 Loading postage Teleset Contents Commissioning overview Safety tips Installing and commissioning optimail 30 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 The first stamp Tips for dealing with issues occurring during commissioning Service Unpacking Checking the contents of the package Installing the optimail 30 Installing the ribbon cassette Mounting the scale platform optional Installing the catch tray Installing the sealer optional Connecting
20. ranking machine The modem socket is at the rear of the franking machine The spring on the plug must face downwards e Connect the modem cable to the BT jack telephone socket analogue This is where you would connect a fax machine 14 optimail 30 Installation Guide Power connection ed Rs Antenna terminal Adapter NN Power connection AC adapter If you are using the GSM Modem optional Set up the GSM Modem according to the enclosed manual Plug the connection cable to the serial interface at the rear of the optimail 30 and to the GSM Modem Tighten the screws Plug the AC adapter of the GSM Modem into a grounded single phase power socket Make sure your office power supply con forms to power requirements shown on the AC adapter s serial number plate If you are using the Universal Link Box optional Set up the Universal Link Box ULB according to the enclosed manual Use the adapter D Sub 9 pin male 25 pin male to plug the connection cable to the serial interface of the optimail 30 Tighten the screws The serial interface is at the rear of the franking machine Plug the AC adapter of the ULB into a grounded single phase power socket Make sure your office power supply con forms to power requirements shown on the AC adapter s serial number plate Serial interface at the PC Or USB interface at the PC Installing and
21. s how the exchange is dialled from the extension Usually you would dial EXCHANGE DIGIT The hook flash time of the internal modem has been fixed to 500 ms Exchange digit The exchange digit depends on the telephone system A W indicates waiting for the dialling tone A comma indicates a dialling pause Use the numeric keys to type the exchange digit The exchange digit can comprise several digits Normally a 0 is used Use WAIT to define waiting for the dial ling tone after the exchange digit was dialled Use PAUSE to insert a dialling delay of 2 seconds Connection Configuration If necessary connect an external modem device GSM Modem or Universal Link Box to the serial connection socket Continue Cancel Choose option Connection Configuration Not available Universal Link Box Internal Modem GSM Modem Choose option External Modem PIN KEKE Delete PIN Cancel Save Choose option VOC VOOS 0000 Installing and commissioning optimail 30 21 Connection Configuration GSM Modem optional e Start Connection Configuration with CONTINUE optimail 30 scans connected devices and offers a list where you can select from avail able connection types This can take a few seconds e Select GSM MODEM To operate the GSM Modem you must type the PIN of your modem s SIM card e Type the PIN 4 digits
22. serting it Otherwise the ribbon might break Also make sure the edges of the ribbon do not fold over Folded ribbons are thicker and prematurely fill the take up ribbon spool e Open the flap of the ribbon cassette com partment by lightly pressing the release catch The flap swings up automatically to the stop 8 optimail 30 Installation Guide Transport fixture cardboard strip Cassette latch e Take the supplied ribbon cassette from the packing A cardboard strip may be present in the rib bon cassette as transport fixture see the illustration e If present Remove the cardboard strip Tension the ribbon Turn the white ribbon spool in the direction of the arrow Place the ribbon cassette on the letter receiving tray with the ribbon facing down wards Hold the ribbon cassette as shown in the illustration and carefully insert it in the cas sette slot The cassette must easily slide into the cassette slot Insert the cassette until the latch snaps in Installing and commissioning optimail 30 9 e Close the flap You can feel the lock snap Step 5 Mounting the scale platform optional otherwise continue with Step 6 If you ordered an optimail 30 with integrated scale the scale comes mounted to the franking machine on delivery You need only attach the scale platform e Hold the scale platform so that the long slot in the scale platform foot points to the right towards the display
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