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Contents
1. References 1 Giselle Tsirulnik 2009 what will be the major trends in mobile marketing in 2010 Mobile marketer 2 www searchmarketingstandard com people shop phone buy 3 www globalmillenniamarketing com press release nov 10 02 htm 4 www scribd com doc 26261316 Online Airline Ticket Reservation System 5 www mobitel lk services mobitel_zones html 6 www zdnetasia com wap taxi booking bypasses operator 10027179 htm 7 Peter 2010 Benefits of PHP 8 www sun com software products mysq features jsp 9 Benjamin Arie 2010 Apache Web Server Advantages 10 Betty and the GeEks 2009 Wireless Communication wireless handout1 2 ppt 2 6 11 www wapf rum ord 12 Bruce m ttin 1998 WAPOLiaisonfolthe W3C WAP Forum W3C mobile workshop ppi 1 11 13 Sommarville 2006 Software Process Models Software Engineering 8 pp 64 88 14 www visual paradigm com V PGallery diagrams UseCase html 15 Chandrasekaran Rajagopalan 1999 3 Tier Architecture ppt 2 20 16 Keerti Sharma August 2002 Presentation on WAP ppt 7 16 67 Appendix A Mobile based restaurant reservation system User guide 68 Table of contents 1 Introduction 2 WAP enabled web application for mobile uses e Customer login i e Request new registration e Request order e Select restaurant location e Select menu e Table reservation for registered customers e Payment e Check order state2. Your order state Select a4 Web application Login User Name Password Submit E Admin Control Panel Nocila Freta file Edit Yiew History Bookmarks Jools Help 2 Most Visited Getting Started gt Latest Headlines R Home C http localhost Admin Control Panel Register Customer Add Menu Edit Menu Report a C A http mobic are Dfees net adenin2 Customer php admin Login page 761652575v Set State emad 0712250565 A gma comsepa 841 PM Administrative control panel page 85 V Costomer Order Control Panel Mozilla Firefox File Edit View Higtory Bookmarks Jools Help 2 C gt http mobicare Ofees net chet index2 htm EL p P Most Visited Getting Started gt Latest Headlines E Home 2 http localhost Customer Order Control Panel Mene id Quantity Required Date Requ 2010 11 29 153000 Pending 2010 11 29 15 30 00 2010 12 29 153000 Pending 2010 12 29 153000 153000 Reject 2011 01 29 15 3000 1530 00 Pending 01 29 155000 Pending 0000 00 00 1530 00 oD o rder id E Quantity Required Date Required Time Chef order control panel page 86 LBRARY
3. e View contact information o Check existing customer registration state SE 3 Web application for restaurant management e User login e Administrator s main functions o Set state of customers request o Add new menu o Edit existing menu o View detail e Chefs main functions o Set order state o View order report 4 Troubleshooting 69 1 Introduction This user manual is designed to give user guidelines on how to use the system This Restaurant reservation system includes two main modules e Mobile based WAP enabled web application to provide customer s functions There are two customer types 1 Registered customer 2 Guest e Web application for Administrator and chef s function WAP enabled web application for mobile uses How tojaccess the mobile site User requirements A mobile Device with following properties e WAP enabled e GPRS activated Mobile site URL http mobicare 0fees net mobi Enter the mobile site address to visit the site You will be directed to welcome page 70 a Customer login 1 Click Registered customer link in welcome page 2 Enter username and password 3 Click on submit button b Request new registration 1 Click guest link in welcome page 2 Select n new regiingtion link in ake Jniversity of ns Guest Detail N Customer Registration New Registration Name new registration page e Name e Password e Confirm passwor
4. d e NIC e Phone e Email 3 Click on submit button 4 System will provide a reference number 71 c e Request order 1 Login to system 2 Click new order link in main f Main Mi menn D CID Guest 3 Follow the instructions b Select estaurantloeation nit ac Click on new order link in Main menu Click on restaurant location in select restaurant page Select menu View available set menu Select a food menu item from the Food Menu Enter quantity required date and required time in order detail page Click on submit button 72 f Table reservation for registered customers 1 Click reserve table link in Table Reservation page 2 Click desired available table in select table page University of Moratuwa Sri Lanka Electronic Theses amp Dissertata www lib mrt ac lk 1 Click payment link in total amount Sony Ericsson lt page CID Guest OID 6 RID 1 d Total Amount 2400 2 Select card type in payment page Chick here vo ROTIE 3 Enter card number card code and name 4 Click on submit button 73 h Check order state p k Click existing order link in main qe UU menu E Existing Order v For guests Your order state Pending Enter order id press submit button For registered customers System will display the order ID s Select order id press submit button View c
5. d restaurant reservation compared to manual method D Yes EJ No Was the graphical user interface easy to use amp Yes No 81 a 10 Level of satisfaction sj Very satisfied 5 Satisfied Unsatisfied Very unsatisfied Neither Any comments Yes P3 Cam be Sed Not Sure O No 12 Further improvements enhancements that you feel necessary to make this software more useful aw Sample screen shots Mobile based WAP enabled web application Customer Login M ile based Lo Reservation System e login to click User Name Visitor login to click 2 Ericsson in VY WW Lib nie i I Select Location cto 7 01D 7 Select Restaurant _ Location mum Kandy Existing Order Contact Us Ea D a Quirk Share 4 Lure fa 83 Appendix C Mobile based Reservation System A Succestully Login Select Order CID Guest OID 6 Chicken Fride Rice with two curries Unit Price Rs 600 00 No of Person Required Date yyyy mm dd 2010 12 31 More Total Amount 4800 Chick hore to TTT m Sr Attention you can t Reserve Table 4 4 P dais is M e Gre Www lib n tga He Lu Check your Order Stotus Select Orde ID Order Order EZEE By 3 356 aos v ERI rre mem reum r 1 Display Status XILTINSILI OD Guest o1 6 v
6. ed date and time Pending 2010 11 29 Pending 2010 12 29 2_ Rej 20 Pending 2011 01 29 NM 78 4 Troubleshooting Try the following solutions if mobile based reservation system does not function properly e Be sure that you have a WAP enabled and GPRS activated mobile device e Be sure that you have entered correct URL 79 Appendix B EVALUATION QUESTIONNAIRE Mobile based restaurant reservation system EVALUATION QUESTIONNAIRE The aim of this questionnaire is to build a cost effective mobile based restaurant reservation system The applicability and usefulness of the proposed system will be assessed throughsthe information that will be gathered through this questionnaire Therefdre welcome your feedback Thank You B W Wickramasinghe MSc in IT University of Moratuwa E mail buddhikastat g yahoo com 80 ws Name amp Mr Mrs J MISS zit ira eee Age group 16 20 f 21 30 f 31 50 Above 50 Occupation Profession How would you rate your knowledge of mobile literacy E An advanced user An average user Basic user EJ Non literate Have you usedyany online reservation system before Yes ENG If Yes please specify the purpose t4atoseeoopesesiesseophossecessseosscsostospooreseososesotpsevesevesssesesseeoss eo sosessettopmecoe Have you used any mobile based reservation software before Yes No Prefer mobile base
7. ontact information L University of Moratuwa Sri Lanka Click takt us ladkianisininanes amp Dissertations Systerrseill dispiay dallo sag dla contact number in contact detail page Contact on line through mobile phone 1 Click contact us link in main menu 2 Click on telephone number link to connect customer care service Check existing customer registration state Click guest link in welcome page Enter existing reference number in guest detail page Click on submit button 74 3 Web application for restaurant management Administrator and chef are two back end users in the system to carry out its operation The administrator has responsible for overall web application management which includes user management customer management food menu management etc Customer order management is the main operation of the chef until order is delivered to customer How to access the web site User requirements A computer with internet facilities Web browser Web site URL http mobicare 0fees net admin Enter the web address to address bar on web browser to access the site You will be directed to login Page User login 1 Enter user name and EL po M E CEDE Login password in login page d User Name 2 Click on submit button Password 75 N b N Administrator s main functions Set state of customers request Click on customer registration CustomerID Cu
8. s_Name NIC Phone Email button 26 Naim _ 801652575v 0713389076 nihall gma Enter customer ID Select state set state drop down menu Click on submit button aD iii Set State Add dew menu Click 6 amp mdd Meni bitt ri Enter following menu detail Menu Id Name Description Price 1 Menu Chicken Fride Rice with two cumies 700 00 e Name ied RU o equ aA Ort Conan a pe iq 2 2 Memu2 Fride Rice with two curries 00 00 e Description e Unit price Click on submit button 76 c Edit existing menu 2 Click on edit menu button Enter menu id to edit Memia D NEM u o Edit description and unit price v3 Click on submit button d View detail l 2 e Click on view detail button View all customers and orders detail Chef s main functions Web site URL http mobicare 0fees net chef Enter the web address to address bar on web browser to access the site You will be directed to login Page Login to system 77 a N b Set order state Pending orders are listed online on the pending orders frame Enter order in to change state frame Change state to following as needed o M Pending State e Accept e Processing e Reject e lo se Click G gstibmit button View order report View all order detail Order id customer id menu id current order state and requir
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