Online Protection User Manual
Contents
1. 2 14 2010 11 59 59 PM OEP atrol Prepared for Chris e mail protecting people online You can get reports at any time by logging on to https protection cyberpatrol com Sites Sites Predator Bully Custom Allowed Blocked Alerts Alerts Alerts Protected Computert lest Ke d 2 1 5 Last data reported on February 15 2010 7 54 01 AM Sites Sites Predator Bully Custom Allowed Blocked Alerts Alerts Alerts Protected Computer2 chns 301 2 1 4 Last data reported on February 15 2010 7 54 01 AM What to Do CyberPatrol notifies you of online communications that contain language typically used by predators cyber bullies or other types of suspicious activity Kids may use similar language in normal innocent communications What to Do offers suggestions for actions to take should you receive alerts Responding to Alerts Cyber Bully Alerts Online Predator Alerts Custom Alerts CyberPatrol notifies you of online communications that contain language typically used by predators cyber bullies or other types of suspicious activity Kids may use similar language in normal innocent communications Getting a single or several alerts does not necessarily mean that suspicious activity Is taking place However if alerts are persistent and take place over an extended period of time it s probably time to further examine the situation and take some action Experts agree that the first step in resolving online threats and problems is to talk with your ch2. Finance Investment Free Hosting Games F Home J Weapon Related J Lingerie F Redirectors Regional F Sex Education MySpace IM Google Talk Psi Jabber XMPP Clients Web Filtering Predator Alert Bully Alert Custom Alert Web Filtering Time Management Safe Search off Block Allow by Web Site Society Sports Health Travel Block All Recommended Jobsearch F Webmail F Kids And Teens World Normally Blocked News 7 Adult Recreation J Alcohol And Tobacco d Error Or Blank J Gambling Religion J Hacking And Warez Science 7 Illegal Activities 7 Parked Domains Shopping J XXX on allow list only Staus Settings Block Allow List Quick Set Page 22 Cybern 3 y er Patrol Online Protection User Manual Applications Web Filtering can be customized for each user Initial Web Filtering settings are determined based on the Profile selected Adults for example are given access to sites that may be inappropriate for a child Web Filtering gives you three blocking options Block Sites by Category amp Allow List Block Sites Based on the Allow List Only Turn Web Filtering Off Block by Categories You can individually block categories of web sites A check mark next to a category indicates that it is blocked Categories with a ft are those that are normally blocked by CyberPatrol Scroll your mouse over a category
3. when Time Management Bully Alert Settings mamen T Safe Search Custom Alert Edit Custom Presets 2010 CyberPatrol LLC Privacy Policy Main Toolbar Navigate the five main sections of the Safety Center Home Reports amp Alerts What to Do Admin and Advanced Home takes you to the main page for managing computer and user settings Reports amp Alerts takes you to report and alert settings and information What to Do tells you what to do if you get alerts or suspect problems Page 13 Cyber Ki frol Online Protection User Manual Safety Center Overview amp Setup Admin lets you manage computers licenses and account information Advanced takes you to advanced features Shared Profiles and Add Users Add a Computer Used to add another computer to the Safety Center Adding another computer may require purchasing an additional license Sign In Out Used to sign in and sign out of the Safety Center Protected Computers Identifies each protected computer assigned to the Safety Center The computer name is the name you assigned during account or license activation Click on a computer name to manage or change seitings for users of that computer User Names Users are identified by the account names you created when you first installed and setup Windows on your PC Additional users can be added to a computer by adding new user accounts to your Windows system Current Profile Indicates the current filtering and monitoring profile of a
4. 9A3yn8 1of3 Saturday January 29 2011 Add New License To purchase additional licenses click here To add a new license 1 Click Add New Licenses 2 When prompted enter your license ID and Activation Code 3 Click Add License The license will be added to the list and a notification will appear saying the license was successfully added Account Information This option lets you modify your contact information select a new default policy and change your password Enter appropriate information as directed and Click Save Page 19 Cybo patrol Online Protection User Manual Safety Center Overview amp Setup Manage Computers Manage Licenses Account Information Update Contact Information First Name Joe Last Name Fabitz Default Policy Teen Preset Policy for newly created users Email john johnsar com Retype Email Change Your Password Password Confirm Password Advanced This option lets you modify the advanced features of CyberPatrol Online Protection You can Edit Shared Profiles and provide instructions for adding additional users to a protected PC Edit Shared Profiles Add Users Title Family Shared edit remove Joe s Preset Shared edit remove zecxcvaucy Shared edit remove Add New Shared Profile Edit Shared Profiles A Shared Profile is one that can be shared across all users on all protected PCs Just like the presets that come with the Safety Center Shared pr
5. AO E 16 Weekly or Monthly EE ege Eed EEN geed Ae 16 WV a re DOr E E 17 PON E 18 EE 18 E ee e 19 eiert erte ee EEN 19 PRO QING EE 20 Edit Shared e 20 AGONI RE 21 ee e te Sosu r a E a a 22 WEF IRIDO EE 22 BOCKAOW I EEN 24 EE 25 Rinnen Ee E un Dn E 25 E ee es esse ete eee eens EEE eect te eee 26 Beuren EE 26 UI PCED EE 26 SLO En 27 PCT NO ical VT ATO BEE 29 oem R COUL NN E 29 Uninstalling CyberPatrol Online Protection ccccccccccceecceceeseceeseeceeceeeceeceeeeesseeeceeseueeeseaeeeessageeesseeeeeseeeeeeas 29 Web Filtering Categories and Definitions cccccccccccssecccceeeccecseeeceeeeeeeeeceeeeesseseceeseeccesseueceeseueeeessueeeesseeeeeesanes 30 TV DICAIV Blocked CaCO el 30 Normally Allowed CAICO ie 30 DenntonS and JEE 32 Page 2 rb r Patrol Online Protection User Manual Overview Overview CyberPatrol Online Protection guards families against today s most common online threats It is a service that uses a web site the Safety Center and a small software program the Scanner on any Windows PC with users you want to safeguard Safety Center Weicome to the Safety Center Scanner Scanner The Safety Center is used to manage computers users and protection levels for each computer and user Once you have activated the Safety Center you can manage any computer that has the Scanner installed The number of computers is determined by the license s purchased There is no limit to the number of indi
6. following screen will appear Page 27 Cyber Patrol Online Protection User Manual Format Phone k Enter phone number ie NNN NNN NNNN Applications 3 Click the format you want to use and enter the information as directed Click Add The new item will appear in the list of custom terms Format Term Phone 227 1254 School Name Jefferson High Website www billyswebsite com Credit Card 1256 Name Joan Ofarc Address 1234 West Sth Anywhere Fl 34125 Email Joe anysite cpm Username bubba Generic apple delete delete delete delete delete delete delete delete delete Note You can delete any item on the list by clicking delete next to the item you want to remove 4 Click Save Your new settings are now in effect Page 28 CYP tral oo or trol Online Protection User Manual Additional Information Additional Information System Requirements CyberPatrol Online Protection is designed for Windows based standalone PCs It is also used for small networks of server based PCs by installing and licensing CyberPatrol Online Protection on each PC to be filtered Microsoft Operating Systems e Windows 7 e Windows Vista SP1 e Windows XP Home amp Pro SP2 e Windows 2000 Professional SP3 Disk Space 100 MB Internet Browsers e Microsoft Internet Explorer 7 0 and above e Mozilla Firefox 3 0 and above e Google Chrome 3 0 and above e AOL 8 0 and AOL 9 0 Internet Connection A valid In
7. more information about what actions to take in protecting people online response to this alert log on to https protection cyberpatrol com Alert Details The following Time May 5 2009 12 09 00 AM iteras are shown in the order To bobby they occurred From katie Subject Help me with my homework Body You had geometry already right Incoming yes Time May 5 2009 12 09 00 AM To katie From bobby Subject Help me with my homework Body You can get all of the answers on this site www homeworkcheats com Incoming no Time May 5 2009 12 09 00 AM To bobby From katie Subject Help me with my homework Body Thanks You should sneak out again tonight Incoming yes Note The events shown above triggered CyberPatrol Online Protection to send this alert In some cases a single event is enough to trigger an alert In other cases multiple events combine to trigger an alert Some events may be included purely for the purpose of providing context Weekly or Monthly Reports Depending on your selection summary reports are sent weekly or monthly showing the number of blocks and alerts by user Again for security and privacy reasons we do not store detailed alert information Reports are sent from alerts cyberpatrol com Page 16 Cyber y ei HR Online Protection User Manual Safety Center Overview amp Setup Weekly or Monthly Reports CyberPatrol Online Protection Weekly Report C b en Dates 2 8 2010 12 00 00 AM
8. name to display a brief description of the kinds of web sites contained in that category A complete description of categories is contained in the Additional Information section of this manual Alcohol And Tobacco T J Sell alcohol or tobacco or discuss how to make Si alcohol and mixed beverages To add or remove a category from the blocked list 1 Click the Block by Site Category tab The following screen will appear Block by Site Category Block Allow by Web Site E Ad Services E Free Hosting F Society Allow AN E Arts Games E Sports W Alternative Lifestyle E Health Travel Block All W Anonymous E Home W Weapon Related Recommended E Auctions E Jobsearch E Webmail E Blogs E Kids And Teens E World Business L Lingerie Normally Blocked F Chat E News W Adult E Computers E Recreation W Alcohol And Tobacco W Dating Personals E Redirectors W Error Or Blank W Downloads E Regional Al Gambling E Download Media E Religion W Hacking And Warez E Education and Reference fF Science W Ilegal Activities E Entertainment E Sex Education MW Parked Domains E Finance Investment E Shopping nt XOX 2 Select the categories you want to block by Clicking on the box to the left of the category name to display a check mark Repeat this process for all categories you want to select Note You
9. off and select the level of protection within each application John Mae Profile User Proffe Custom e Edit Shared Profiles Reports and Alerts Reports and Alerts give you a summary report of all alerts by computer and user that have been sent over the past 30 days Reports are summarized by Sites Accessed Sites Blocked Predator Alerts Bully Alerts and Custom Alerts Summary Report Summary Report Set Alert amp Report Notifications Activity Over the Past 30 Days Saturday January 09 2010 Monday February 08 2010 Sites Accessed Sites Blocked Predator Alerts Bully Alerts Custom Alerts home computer oO D D D D John IW 0 D 0 0 admin 0 0 D D 0 Total 0 oO 0 0 oO Set Alert Notifications There are two types of reporting in CyberPatrol Online Protection Alerts and Reports Reports offer a summary of alerts web site activity and other events An Alert is a notification sent by e mail when a potential problem is identified Both reports and alerts are automatically sent to the email account of the Safety Center Manager Alerts are either Off or On and sent immediately Reports are sent weekly or monthly Summary Report Set Alert amp Report Notifications Set Up Alert Notifications by User Choose alerts select notification frequency and pick up to 2 notification email recipients Alerts are automatically emailed to the Safety Center Manager Additional e mail alert 1 Additional e mail alert 2 My First User Inst
10. user The profile is first selected during the installation process and can be changed by clicking on the drop down menu There you can choose from one of four preset profiles or any Shared Profiles you may have created Profile options are Child Preteen Teen and Adult John Profile Teen Preset e amp User Profile Custom Child Preset D alerts Preteen Preset Alerts Indicates the number of alerts sent for a particular user Application Settings Shows the current status of each application A green check indicates on a red X off Application Settings Click on an application to edit settings Web Filtering Predator Alert Time Management Bully Alert Safe Search Custom Alert To change the status of an application or modify its characteristics click on the application name Once on the application page the application can be turned off or on by clicking the appropriate button next to the status indicator w On On Off e Off Each application page lets you select additional options depending on the function of the application When prompted you must Click Save for your changes to take effect Page 14 frol Online Protection User Manual Safety Center Overview amp Setup Edit Shared Profiles Edit shared profiles is an advanced feature that lets you create or edit a profile that is available as a preset to all users You create the profile name select the applications that are turned on and
11. Cyber Patrol protecting people online Online Protection User Manual ef Be CYP patrol Online Protection Welcome to the Safety Center Sign In Need an Account Email S sign up now P d asswor Protect your Children Online V Remember me on this computer Monitor Internet activity for threats like z Cyber Bullies and Online Predators Sign In 2 Forgot your password You are receiving the full level of protection This level of protection wil continue until Saturday January 29 2011 License Info e Safety Center Synchronization was successfully completed on 2 10 2010 at 7 24PM Visit the Safety Center Sync with Safety Center fa Update Safety Center Account d Off Filtering as normal Set Overide Intemet Settings Advanced Check for Updates Last updated on 2 10 2010 at 7 12 PM Scanner Settings Page 1 Cyber i y er Patrol Online Protection User Manual Contents Contents DY SEV GW eege 3 Baier le elen CN 3 PCV ALING ihe Safely e E siioni aaa i E a Ea Ee EENE 4 Activating Your Safety Center ACCOUNT EE 4 SCA DS UE e e BEE 7 MVS WA WS el ed esse toca AEEA EA E AEEA sees ones E E A AA AN E ET A AAT 9 STO T oae E AE E A AE EEA O AAO ERA A AEAN A EE E 10 ENEE eege I E ee ee ee ET 11 Safety Center Overview amp Setup WE 13 Safety Center Site Home Page 13 Kaiser Le 15 T PCI ege 15 EE 15 MEAN
12. Page 5 IO Online Protection User Manual Activating the Safety Center 8 Click Next The Safety Center Activation is Complete screen will appear Congratulations you have successfully activated the CyberPatrol Online Protection Safety Center You are now ready to download the Scanner The CyberPatrol Online Protection Scanner is a program that runs on your computer and reports activity to the Safety Center want to monitor THIS computer wanto monitor ANOTHER computer Skip download and login to the Safety Center 9 You will need to download the Scanner on the computer or computers you want to protect If you are installing the scanner on this computer Click I want to monitor THIS computer If you are protecting another computer access the internet from that PC and go to httos protection cyberpatrol com downloads OPClientSetup exe Install and set up the Scanner 10 Click Safety Center to sign into the Safety Center or go to https protection cyberpatrol com Page 6 Cer 1 y ei HR Online Protection User Manual Installing and Using the Scanner Installing and Using the Scanner Scanner Installation Once the Safety Center is setup you will need to install the Scanner on the computer s you wish to protect 1 Download the software to the computer by going to httos protection cyberpatrol com downloads OPClientSetup exe The file download screen will appear Click Run and the software will be downloaded to
13. ack to normal filtering een Gae 1 minute 5 minutes 10 minutes 30 minutes 1 hour 2 hours 4 hours 5 Click the duration time for your setting 6 Click OK The Scanner will display a popup screen to let you know override has expired Internet settings are for advanced users and identify how your computer accesses the internet These settings are automatically set If you need to change Internet settings Click Change Internet Settings The following screen appears _CyberPatrol Online Protection Scanner Internet Proxy Settings How this computer connects to the Internet Please choose how your Web Browser connects to the Internet If you are unsure of which option to choose then select Automatic Automatic Use Internet Explorer Browser settings recommended C Nope Do not use a Proxy server Manual Connect through a Proxy server Specify the details below Address Port GU lt Back Select the proper settings and Click Finish Your software is automatically updated by CyberPatrol If you want to assure that you have the latest updates Click Check for Updates Page 12 Cer 8 patrol Online Protection User Manual Safety Center Overview amp Setup Safety Center Overview amp Setup Once you activate the Safety Center and install the Scanner on the appropriate PC you are ready to select applications and safeguard levels for your computer and if you want individual users CyberPatro
14. ant Alerts Send Reports Admin ON WEEKLY e Guest DN e WEEKLY e Parents ON e WEEKLY You can identify two additional people to receive reports and alerts Type their e mail address in one of the Additional e mail boxes under Set Up Alert Notifications by User Page 15 frol Online Protection User Manual Safety Center Overview amp Setup Note f you don t receive alerts and are filtering mail check your junk mail folder Alerts can be turned On or Off by user Report frequency can be set to weekly or monthly by user Click on the drop down menu make your selection and when prompted Click Save Instant Alerts If you have set Instant Alerts to On you will be notified by e mail whenever a Bully Predator or Custom alert is detected The alert will contain detailed information about the incident We do not store these reports nor do we keep the information reported to you Once the alert is reported all information is erased from our systems If you want to maintain a log of alerts we suggest that you save the information on your computer E mails are sent from alerts cyberpatrol com For security reasons some information may be changed or disguised in the alert e mail We do not transmit sensitive information that could end up in the hands of others CyberPatrol Online Protection Alert Generated May 5 2009 12 00 00 AM Computer name Bob s PC C ber o User account Bob r Patrol To change your alert settings or get
15. at sell adult novelty items vibrators and sex toys or adult videos Sites that sell alcohol or tobacco or discuss how to make alcohol and mixed beverages Domains that either do not resolve to a valid server or are misconfigured Online gambling bookmaking sports betting dog tracks horse race betting Sites that host gambling events but do not allow online betting are not included Sites that discuss or distribute tools for hacking cracking attacking or phreaking systems Any site that contains keys serial numbers or cracked downloads for pirated programs Illegal online pharmacies prescription free purchasing how to modify weapons bomb making phishing credit card fraud illegal drugs and drug manufacturing or recreational drug usage Domains that are parked These include companies like Seeg com and others who hold domains and pay people for their usage Graphic adult material Pornographic sites and sites that sell pornographic material Companies that serve or provide banner or other types of advertising Gay Lesbian Nudist Colony etc No nudity may be expressed on the site These sites talk about these alternative lifestyles only Attempt to bypass Internet filters or provide information about how to do it May include systems to make your Internet connection anonymous or hide your identity Museums art galleries artist sites photographers Artistic nudes may appear Allow auctions and or bidding o
16. can use the Quick Set buttons to Allow All Block All and Block Recommended Click the appropriate quick set button 3 Click Save Your changes are now in effect Page 23 Cyber e Patrol Online Protection User Manual Applications Block Allow list The Block Allow List is made up of web sites that you want to always be blocked or allowed Any site added to this list will override the settings in the blocked categories If for example there are specific web sites you don t want users to visit such as games or blog sites you add the web address of that site to the list and indicate you want them blocked Even though access to these sites is normally allowed adding them to your Block Allow list assures that they are always blocked To add a site or sites to the Block Allow List 1 Click the Block Allow tab The following screen will appear Block by Site Category Block Allow by Web Site Add Site Address Example www site com for multiple sites separate each site by a comma Block Allow Custom Site List Action Domain Block X www badporn com remove Allow www cyberpatrol com remove Block X www howtohacksoftware com remove Block X www illegalmusicsite com remove Save Cancel 2 Click in the Add Site Address box and type the address of the Web site in the format domainname xxx com org gov etc ie facebook com Note You can add multiple web sites by inserting commas to separate th
17. ctions Adding a User CyberPatrol Online Protection relies on the User Accounts in your Windows software to identify the Users on protected PCs These users are typically setup when you installed Windows XP Vista or Windows 7 If you have previously set up individual user accounts they will be recognized by the Scanner and show up in the Safety Center All computers have at least one user the Administrator Adding additional users for Online Protection requires that you set up additional user accounts in Windows Once a user is added to Windows it will be detected by the Scanner and added to the user list in the Safety Center The process for setting up additional users is dependent on the version of Windows installed on your computer To get detailed instructions on how to add a user click on the name of the Windows software installed on the computer you are protecting Operating systems Windows XP support microsoft com kb 279783 Windows Vista windows microsoft com en US windows vista Create a user account Windows 7 windows microsoft com en us Windows7 Create a user account Page 21 CybeT patrol Online Protection User Manual Applications Applications CyberPatrol Online Protection contains six applications Web Filtering Time Management Safe Search Bully Alert Predator Alert and Custom Alert Web Filtering Time Management and Custom Alert offer controls and settings that can be set and managed by the Safety C
18. e list Create a list of web sites in word or some other text editor separated by a comma Copy the list and paste it into the Add Site Address box Sample www testsite com www mywebsite com www another com 3 Click Block or Allow depending on how you want to always allow or block the web site The web site will appear in the Custom Site list at the bottom of the page Custom Site List Action Domain Block X www badporn com remove Allow 4 www cyberpatrol com remove Block AN www howtohacksoftware com remove Block X www illegalmusicsite com remove Note You can click on Action or Domain to display the list by action or in alphabetical order by domain name Click Remove to remove an item from the list and then Click Save 4 Click Save The site is now added to your list Page 24 G t ER Patrol Online Protection User Manual Applications Status Settings Web filtering can be turned off turned on or turned on with the Allow list only If the status is set to on both Category and Block Allow functions are available If the Status is set to Allow List only only that function is available and category filtering is disabled Time Management Time Management lets you control the amount of time a user can spend online Access can be restricted by day of the week in half hour increments To use Time Management 1 Click on Time Management The following screen will appear Time Management Manages the time a u
19. enter Manager The remaining three are either turned on or off The alert packages Predator Bully and Custom monitor popular chat programs and social networks looking for potentially harmful activity You select the type of alerts that you want to use Predators Compares chat activity with words and phrases commonly used by online sexual predators Bullying Compares chat activity with words and phrases commonly used by cyber bullies Custom Monitors any name phone number address or words that you choose If any custom entries show up in chats you are alerted In addition some chat programs have the ability to send and receive encrypted scrambled messages This can be an indication that something bad is being sent or received Therefore when the Safety Center detects an encrypted message it immediately sends an alert We monitor the online chat services listed below Windows Live Messenger Windows Messenger Yahoo Messenger Facebook IM Web Filtering Web filtering is used to block access to web sites defined by the Safety Center Manager Blocks web sites based on category settings and block allow lists User John Sancin Profile User Profile Custom Web Filtering Block by Site Category Categories Ad Services Arts Jl Alternative Lifestyle J Anonymous Auctions Blogs Business Chat Computers VV Dating Personals J Downloads Download Media Education and Reference Entertainment
20. entertainment industry or are for personal entertainment Movies television and magazines are included here Joke sites and other online gaming sites may be included here Games are also included in the game category Any site that offers stock trading investment advice or online banking Companies that allow free webpage hosting If they have a canonical name for their free hosting only that is entered Gaming sites and gaming related activities sites Gambling related sites are not included here Casino and other online betting are in the blacklist for gambling Poker and other gambling games that do not allow betting may be included here Health related sites that are legal in nature Hospitals and medical related sites like legitimate pharmacies Online pill sites are classified in the blacklist for illegal activities Home decorating appliances and things that are purchased for homes Real estate for homes is also in this category Resume posting and job hunting sites Sites appropriate for children and teens Some teen online help sites are included Sell or promote lingerie No graphic photos allowed News agencies and outlets This includes press release sites Recreational activities Canoeing hiking boating sailing skating weightlifting Includes both outdoor and indoor recreation Sports is found in a separate category Primary purpose to redirect you to another site This may be to hide the identity of the destina
21. ety Center Safety Center Manager User Scanner Profile Preset Profiles Custom Profile Shared Profile Report Alert The name of the complete CyberPatrol product including the Safety Center web site and the Scanner software that runs on protected computers Refers to the individual applications that run within the Safety Center There are currently 6 apps Web Filtering Time Management SafeSearch Bully Alert Predator Alert and Custom Alert This term refers to the product web site from which Safety Center Managers can control and administer all applications alerts reports for any computer running the scanner The person who owns the product license and controls Safety Center settings A person that is identified as the user of any protected PC The software that runs all protected PCs Identifies the level of protection for a user There are 4 preset profiles Child Pre Teen Teen and Adult Any profile created specifically for a particular user Each custom profile is specific to that user A profile created by the Safety Center Manager that can be shared across all users on all protected PCs Each Shared Profile has a unique name that is assigned when the profile is created A summary of alerts web site activity and other events A notification sent to the Safety Center Manager when a potential problem is identified Page 32
22. ild Talk with them about bullying have conversations about online predators and talk about the danger of giving away personal information You also need to listen Be sure to give them the opportunity to share any online problems with you Make sure they understand that therewill be no consequences if others are attacking or pursuing them Keep in mind that one of the biggest fears kids have is that if they bring up computer or Internet problems those privileges will be taken away from them If you have identified a specific problem it is important to deal with it right away If in doubt you need to get as much information as you can from your child and take action rPatrol uses proprietary software to analyze communications and determine the possibility of inappropriate activity Getting a single or several alerts does not necessarily mean that suspicious activity is taking place However if alerts are persistent and take place over an extended period of time it s probably time to further examine the situation and take some action IMPORTANT NOTIFICATION Cyber Patrol uses proprietary software to analyze communications and determine the possibility of inappropriate activity While we do our very best to assure that all incidents of inappropriate communication are properly identified and that you are notified the nature of this type of activity makes it impossible for any technology to be 100 percent accurate all of the time There
23. information communication tools and kids at their fingertips it creates the perfect storm All children are at risk Since Predator Alert scans for any sexually explicit content it reports all instances regardless of the source That includes chat between consenting people To activate Predator Alert 1 Click the ON next to the red X button at the top right of the page Ja On 3 On de E 2 Click Save Predator Alert is now activated for the selected user Bully Alert Bully Alert monitors chat for both sexual chat and terms commonly used by bullies Cyber bullies today are very prevalent and can make life extremely difficult for your children All children are at risk and common symptoms include not wanting to go to school staying away from the computer they may become withdrawn and moody Since Bully Alert scans for common bully terms it reports all instances regardless of the source That includes chat between consenting people To activate Bully Alert 1 Click the ON next to the red X button at the top right of the page w O On 2 On Page 26 Cyber e Patrol Online Protection User Manual Applications 2 Click Save Bully Alert is now activated for the selected user Custom Alert Custom Alert lets you enter phone numbers names addresses and other information that you want to monitor in social networking and other chat sessions You can choose from pre defined formats or create generic text An
24. is no technology that is a suitable substitute for good parenting We strongly urge you to use our software and services in conjunction with good parenting practices Page 17 Cyber y ei HR Online Protection User Manual Safety Center Overview amp Setup Admin Admin lets you manage computers licenses and your account information You can add or delete protected computers review and add licenses change account information and reset your password Manage Computers All computers currently protected are listed in this section by name and possibly with a description you created during set up You can remove a computer in which case the software license becomes available for another PC This option also provides a link to the Scanner download Manage Computers Manage Licenses Account Information Nickname Description Las My First My Description remove La My Second Second computer remove Add New Computer Download The Scanner The CyberPatrol Online Protection Scanner must be installed on each computer If you need to download the Scanner click here To remove a computer 1 Click Remove next to the computer you want to delete The following screen will appear asking if you are sure you want to remove the computer Manage Computers Account Information Manage Licenses Nickname Description La My First My Description remove La My Second Second computer remove Add New Computer Download The Scan
25. l uses selectable preset levels for young children pre teen teen and adult Selecting a preset option will automatically set all filtering and alert levels For example Children will have more restrictions and monitoring and Adults will have less You also have the option to create Shared Profiles with settings you select Shared Profiles can be used with all users You can modify any preset to refine the level of protection for a particular user This creates a custom profile that is only available to that user Safety Center Site Home Page The Safety Center Home Page is the primary control center for managing protection and alert settings You can select computers to be protected and review or set both the kinds and levels of safeguards for each person using the PC Computers are identified by the names assigned during activation Safety Center Site Home Page Main Toolbar Sign In Out Add a Computer help welcome Cariton sign out Cyber strol Computer and user settings View and edit user information settings and status Add a Computer John at Home Protected SS Computers User Name e Application Settings i Click on an application to edit settings Current Profile Ls DS Ener ee RO T Web Filtering Predator Alert Alerts a pees Time Management Bully Alert EE Safe Search Custom Alert Guest Application Settings D eg ees Click on an application to edit settings E jig SS i Web Filtering Predator Alert Application Alerts
26. line Protection service 1 Activate your Safety Center account 2 Install the Scanner on the computer s whose users you want to protect Activating Your Safety Center Account Upon purchasing or trial of CyberPatrol Online Protection you will receive an e mail that contains the following Link to the activation site License ID Activation Code 1 To activate your account go to https protection cyberpatrol com The following screen will appear De A Online Protection Welcome to the Safety Center Sign In Need an Account Email carlton inlinetechnology com amp Sign up now Password Protect your Children Online Remember me on this computer Monitor Internet activity for threats like Cyber Bullies and Online Predators Manage remotely online P Forgot your password Enforce safe search on search engines Block and allow web sites individually or by category Protect personal information 2 Click Sign Up Now The Add New License Screen will appear Enter the license ID and Activation Code you received via e mail when you purchased the product Add New License Enter the License and Activation Code from the confirmation email you received upon purchasing this product License ID Activation Code Weed a License Purchase one here Can t find your License and Activation Code Please contact Support Page 4 frol Online Protection User Manual Activati
27. n manually perform the operation by Clicking Sync with the Safety Center You can access the Safety Center from the Scanner by Clicking Visit the Safety Center During installation the scanner asked you to associate your Scanner with a computer name in the Safety Center If you change your user name and or password you will need to reestablish the connection between the Scanner and the Safety Center To sync the Scanner and Safety Center 1 Click Update Safety Center Account You will be asked to enter your Safety Center password Configuration Password In order to make changes to the product s local configuration you must supply your Safety Center account password Password You are then asked to enter your new email address user name and enter your new password The following screen appears CyberPatrol Online Protection Scanner Name Identify this installation with a unique name Each installation needs to be identified by a unique computer profile within your Safety Center account Please select one of the available computer profiles below Installed Ml home computer Located in family room Located in the Family Room Work computer If you need to create an additional computer profile then dick the link here to visit the CyberPatrol Online Protection Safety Center and follow the instructions for adding a computer 3 Check the box of the computer name that corresponds to the com
28. n their site Either offer blogging service or personal pages for individuals or families Page 30 G y Patrol Online Protection User Manual Business Chat Computers Dating and Personals Download Media Downloads Education and Reference Entertainment Finance and Investment Free Hosting Games Health Home Job Search Kids and Teens Lingerie News Recreation Redirectors Regional Religion Science Additional Information Run by a business They may or may not be trying to sell something If they are trying to sell something online they will also be put in the shopping category Contain a chat area or are primarily dedicated to online chat Computer related sites May discuss computer software programming how to repair them etc Computer companies will also be listed here Sites that offer downloads of products will also be listed in the downloads category Online dating guides and matchmaking services Music streaming radio movie trailers or any other media type of download If there is any type of application available for download from a site it will be in this category Sites that specialize in downloads like download com are in this category Sites that offer downloadable music are also in this category Schools universities and sites that are primarily dedicated to research for schools Online homework help sites are included in this category Sites that include information about the
29. nel website Display the latest information about the product ee eee ee ee Using the Scanner The scanner is designed to run silently in the background in protected PCs Once installed you can access the scanner by clicking on the Scanner icon in the system tray The following screen will appear CyberPatrol Online Protection Scanner d You are receiving the full level of protection f A This level of protection will continue until Saturday January 29 2011 License Info Synchronization was successfully completed on 2 10 2010 at 7 24 PM on Visit the Safety Center a ig e Sync with Safety Center Safety Center 4 Update Safety Center Account Set Overide Off Filtering as normal f 2 Intemet Settings Advanced Scanner 1 Lastupdated on 2 10 2010 at 7 12 PM Settings Check for Updates Close The main page of the Scanner is divided into three sections License Info Displays licensing information Safety Center Synchronizes your scanner and allows interaction with the Safety Center Scanner Settings Sets up the actions of the Scanner Page 9 Cyber y ei HR Online Protection User Manual Installing and Using the Scanner Safety Center The Safety Center section displays the last time your Scanner updated information with the Safety Center This process automatically takes place every few minutes You ca
30. ner If you need Are you sure you want to permanently remove this computer This operation cannot be undone 2 Click OK The computer will be removed from the list and a notification will appear saying Installation deleted successfully Page 18 frol Online Protection User Manual Safety Center Overview amp Setup To add a computer 1 Click Add New Computer The Add a Computer screen will appear asking you to Name Your Computer Name Your Computer Enter a name and description for the computer you want to monitor License ID 6 e Computer Nickname Computer Description Add Computer 2 Use the drop down menu to select a license ID If you do not have any available licenses you will need to cancel the process and purchase an additional license before you can add a computer 3 Type a name for the computer 4 Optionally add a description The Scanner must be installed on any computer that you want to protect If you need to download the Scanner either Click Click Here or go to https protection cyberpatrol com downloads OPClientSetup exe For further directions go the section titled nstalling the Scanner Manage Licenses This option identifies your current licenses gives you the option to add new licenses and provides a link to purchase additional licenses Manage Computers Manage Licenses Account Information License ID Activation Code Installations Used Expires 252566
31. ng the Safety Center 3 Click Next The Add Your Customer Information Screen will appear L Add Customer Information Enter your name email and password Use the email entered below when signing In to your account First Name Last Name Email Confirm Email Password Confirm Password 4 Complete the required customer information fields Your password must be at least 6 characters Important You will need to use your password during set up and to manage your account Please take the necessary Steps to assure you dont lose your logon information 5 Click Next The Name your Computer screen will appear eu Add a Computer Enter a name for the computer you want to protect Other computers may be added later License ID 252 XXX Computer Nickname Computer Description Protection Level Child Preset 6 Type in a name for the computer you want to protect like Home Computer If useful you may also type in a computer description 7 Select a default protection level for your computer Choices are Child Preteen Teen and Adult Protection and monitoring options will be set based on your selection You will be able to modify or customize selections anytime after installation is complete If your computer has multiple user accounts you can select different settings for each user after installation is complete Child Preset k Child Preset Preteen Preset Teen Preset Adult Preset
32. ofiles is a collection of settings that are applied to a user Shared Profiles are identified and made available in the profile drop down menu Each Shared Profile has a unique name that is assigned when created To add a Shared Profile 1 Click on Add a New Shared Profile The following screen will appear Name your profile The profile you create will become a shared profile that can be assigned to any of your users Profile Name Description Add Profile Page 20 afrol Online Protection User Manual Safety Center Overview amp Setup 2 Enter a profile name and optionally a description of the profile 3 Click Add Profile Your profile is added to the list and a message is displayed that your profile was created successfully Now that a new Shared Profile has been named and added to the list edit the profile to determine and select the settings for each application To edit a Shared Profile 1 Click Edit next to the profile you wish to edit A page similar to the home page will appear with your Shared Profile name and the six applications displayed in the header John Shared Web Filtering Predator Alert Time Management Bully Alert Editing Shared Profile Safe Search Custom Alert 2 Click on each application you want included in your profile and select any optional settings 3 Once you have selected your options Click Save 4 Repeat this process for each application until you have made all of your sele
33. puter you are using 4 Click Finish Page 10 Cyber y ei HR Online Protection User Manual Installing and Using the Scanner Scanner Settings Scanner Settings lets you Set the Override Mode Internet Settings and check for Scanner Updates To change your override settings 1 Click Set Override You will be asked to enter your password guration Password In order to make changes to the product s local configuration you must supply your Safety Center account password Password Clees 2 Enter your password and Click OK The following screen appears Override Mode is a quick way of setting the level of filtering Please note that the setting will affect all users of this computer Filter as normal Override Mode Off All users are filtered and monitored based on their Safety Center configuration Allow All All forms of filtering for all users is ignored User monitoring is still performed based on their Safety Center configuration Block All All Internet access is blocked for all users Choose below the duration after which Override Mode will revert back to normal filtering Duration 1 minute 3 The normal mode is set to Override Mode Off Click Allow All or Block All to change your settings 4 Click the Duration Drop Down Menu Page 11 Cyber y ei HR Online Protection User Manual Installing and Using the Scanner Choose below the duration after which Override Mode will revert b
34. ser spends online Opened Time GE Blocked Time Toggle Open Block by clicking in each 30 minute cell or click drag release across a row Make sure that the On Off function is clicked to On 2 Scroll over the time management grid to the date and time you want to control Click your left mouse button to toggle the time off and on until it displays the setting you want Note Holding your left mouse down while scrolling lets you select multiple time blocks 3 Click Save Your new settings are now in effect Page 25 Cyber y er Patrol Online Protection User Manual Applications SafeSearch SafeSearch protects users by forcing SafeSearch to its strictest security settings in Google Yahoo and Bing With SafeSearch turned off users are exposed to explicit images and content This search engine feature blocks access to inappropriate content and images on these popular search engine sites CyberPatrol Online Protection prevents users from turning this feature off To activate SafeSearch 1 Click the ON next to the red X button at the top right of the page v Qo On WE A Op 2 Click Save SafeSearch is now activated for the selected user Predator Alert Predator Alert monitors chat for sexual chat and terms commonly used by sexual predators the most dangerous kind of online threat The ultimate goal of a sexual predator is to meet kids in the real world and have sexual contact with them Because the Internet puts personal
35. ternet connection is required Notes With Microsoft Internet Explorer 7 0 or above installed We recommend you have the latest Microsoft security patches installed Support is only for 32 bit operating systems Uninstalling CyberPatrol Online Protection To uninstall CyberPatrol Online Protection use the standard approach for removing programs from your computer using the Windows Control Panel area Click On CyberPatrol Online Protection and select uninstall During the uninstall procedure you may be asked to supply your CyberPatrol Control Panel account password If however your password is not being accepted please contact CyberPatrol support Page 29 G ft Lier Patrol Online Protection User Manual Additional Information Web Filtering Categories and Definitions Web filtering is divided into two major types normally blocked and normally allowed Normally blocked categories are those that are typically deemed as inappropriate for under age users Typically Blocked Categories Adult Alcohol and Tobacco Error or Blank Gambling Hacking and Warez Illegal Activities Parked Domains XXX Normally Allowed Categories Ad Servers Alternative Life Style Anonymizers Arts Auctions Blogs Sites that discuss adult topics phone sex adult chat rooms Nudity may be included but not graphic sexual content Hate advocating of violence Satanism and other subversive groups are included Domains th
36. tion site Tinyurl com is an example City state country military or government sites Religious discussion sites and sites for churches No hate or pro violent religious sites allowed Science and discussions of science related information Biology DNA and science related companies Science labs Page 31 Cy ber Patrol Sex Education Shopping Society Sports Travel Weapon Related Web Mail World Online Protection User Manual Additional Information Sexual education and additional sites No graphic adult material allowed Offer something for sale on their site Clubs organizations for causes non profits social issues like politics College amateur professional and Olympic sporting events and activities Sporting equipment sites are also included here Locations that primarily offer sporting activities are included bowling alleys gyms etc Travel agents destinations or companies who specialize in travel services Weapon related sites for guns and knives that are not illegal Gun clubs hunting legal weapon sales etc Offer webmail from their domain Domains here may be in some categories above if they have an English speaking page No graphic sites are in this category If a domain contains no English it will be classified here Definitions and Terminology The following terms are used to describe functions and applications within CyberPatrol Online Protection Online Protection Application Saf
37. uct you must associate this installation with a CyberPatrol Control Panel account These accounts are free and are used to configure the details of your Online Protection Password eee eRe RRS If you do not yet have an account then click the button below to visit the web site and follow the instructions for new customers Enter the e mail address and password that you used to activate your account Click Next 5 The following screen will appear Identify this installation with a unique name Each installation needs to be identified by a unique computer profile within your Control Panel account Please select one of the available computer profiles below Refresh Description Located in family room If you need to create an additional computer profile then dick the button below to visit the web site and 6 Click the Check Box next to the computer that you are protecting In most cases only a single computer is listed 7 Click Finish Your installation is complete and you are ready to begin using CyberPatrol Online Protection Page 8 Cyber ei Online Protection User Manual Installing and Using the Scanner CyberPatrol Online Protection You ve successfully configured CyberPatrol Online Protection To finalize the installation and enable CyberPatrol Online Protection on this computer dick Finish To configure the monitoring details for this location go online at any time to the CyberPatrol Control Pa
38. vidual users that can be protected on each PC With CyberPatrol Online Protection you can Protect multiple computers and users from a single online location the Safety Center Access the Safety Center from any computer with an Internet connection Create separate protection levels for each user Receive threat alerts and reports sent directly to your e mail Product Applications CyberPatrol Online Protection offers six online safety applications each of which can be turned off or on separately for each user Web Filtering Filters and blocks bad and undesirable sites Block adult material illegal downloads and other unsuitable web sites Time Management Controls times that individual users can spend online Limit usage based on time of day or daily weekly cumulative time allowances Safe Search Monitors safe search features of Google Yahoo and Bing and assures they are set to highest safe searching level Predator Alert Monitors chats and alerts you of potential online predators or when other sexually oriented chat is taking place Bully Alert Monitors chats and alerts you of potential cyber bullies Custom Alert Monitors information words and numbers credit card SSN phone numbers that you select You are alerted if any of the information is shared in chats Page 3 Cyber Patrol Online Protection User Manual Activating the Safety Center Activating the Safety Center There are two steps required to use CyberPatrol On
39. your computer Do you want to run or save this file Ca Name OPClientSetup exe Type Application 3 62MB From protection cyberpatrol com While files from the Intemet can be useful this file type can ry potentially harm your computer If you do not trust the source do not run or save this software What s the risk 2 Once the software download is complete the CyberPatrol Online Protection Setup Wizard will appear on your screen Click Next Welcome to the CyberPatrol Online Protection 1 0 Setup Wizard This wizard will guide you through the installation of CyberPatrol Online Protection 1 0 It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue 3 Follow the set up instructions Upon completion you will see a second setup wizard that will guide you through the steps for configuring CyberPatrol Online Protection for your computer Welcome to the CyberPatrol Online Protection Setup Wizard This Wizard will guide you through the steps for configuring CyberPatrol s Online Protection product on this computer To continue click Next Page 7 Cer 1 y ei HR Online Protection User Manual Installing and Using the Scanner 4 Click Next The Safety Center Account Screen will appear Enter the login details to your Control Panel account To use this prod
40. ytime an item you have entered is used in a chat session you are alerted We suggest entering personal phone numbers street addresses and other data that you may not want shared with an unknown person Important When entering information in the Generic format be careful not to use commonly used terms like the Doing so will generate a large number of false alarms Pre Defined formats include Phone Address School Name Email Website Username Credit Card only the last four numbers Generic Name Social Security numbers only last four numbers To create Custom Alerts 1 Click on Custom Alerts The following screen will appear Custom Alerts La on Notifies Safety Center Manager of that a custom term GC off has been used in a chat session DO NOT supply Full Credit Card or Social Security information Cyberpatro LLC is not responsible for any information you supply but we do keep it private and secure Format Phone Add Enter phone number te ONNNINNN NNNN Format Term Phone 2227 1234 delete School Name Jefferson High delete Website www billyswebsite com delete Credit Card 1256 delete Name Joan Ofarc delete Address 1234 West Sth Anywhere Fl 34125 delete Email Joe anysite cpm delete Username bubba delete Generic apple delete Make sure that the On Off function is clicked to On 2 Click the Format drop down menu to select the format of the information you want to enter The
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