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HP LaserJet Pro P1102w - Downloaded from ManualsPrinter.com

1. A4 Executive A5 A6 B5 JIS 16k Custom 210 x 297 mm 8 27 x 11 69 in 184 x 267 mm 7 25 x 10 5 in 148 x 210 mm 5 83 x 8 27 in 105 x 148 mm 4 13 x 5 83 in 182 x 257 mm 7 17 x 10 12 in 184 x 260 mm 7 24 x 10 23 in 195 x 270 mm 7 68 x 10 62 in 197 x 273 mm 7 75 x 10 75 in Minimum 76 x 127 mm 3 x 5 in Maximum 216 x 356 mm 8 5 x 14 0 in S S RER SISIA SNIS S S ASISI SISA Table 5 2 Supported envelopes and postcards Size Envelope 10 Dimensions 105 x 241 mm 4 13 x 9 49 in Input tray Priority input slot wireless models only Envelope DL 110 x 220 mm 4 33 x 8 66 in Envelope C5 162 x 229 mm 6 93 x 9 84 in Envelope B5 176 x 250 mm 6 7 x 9 8 in Envelope Monarch 98 x 191 mm 3 9 x 7 5 in Double postcard JIS 148 x 200 mm 5 83 x 7 87 in ASSIS LKIKIKIKISK ENWW Downloaded from ManualsPrinter com Manuals Supported paper sizes 37 Supported paper types and tray capacity Supported paper and print media types For a complete list of specific HP brand paper that this product supports go to www hp com support ljp1100series Paper type printer driver Input tray Paper including the following types lt S e Plain e Vellum e Recycled Priority input slot wireless models only V4 Rough Envelope Labels Cardstock Transparency Postcards LKIKIKIKISK T
2. ccccscceeeeeeteeeeeeeseeeeesnetseeeeees 44 Print with Windows a ae no nn En a 45 Open the Windows printer driver issues lerreen 45 Get help for any print option with Windows cccscccessseeeeeesneeeseeeeeeseeeeeseteeeeeenaeees 45 Change the number of print copies with Windows csccccceeeeeeeeeeeeseeeeeteneeeeeeteeeees 45 Print colored text as black with Windows is ss te meneur 45 Save custom print settings for reuse with Windows cccceecceceesteeeeeteeeeeeseeeeeeseeeees 46 Use a printing queksets in nada 46 Create a custom printing quick set aies ana d pendent 46 Improve print quality with Windows is ssh 46 Select a page size secsriuran inie n E A en 46 Select a custom page size rehausser 46 Selecta paper IMPR added remis inaia nns ee 46 Select the print resolution scindsonhernaneumeiinniape enna mean 47 Print the first or last page on different paper with Windows cssccesseesteeeereeeeteeeesees 47 Scale a document to fit page size with Windows cccccceeeeseeeeeeeeteeeseseeeeeesteeeeeses 47 Add a watermark to a document with Windows ccccssccceceeseeeeeeseseeeeetsneeeeeeseseees 47 Print on both sides duplex with Windows cccccccceeeeseeeeeeceeeecseeeeeeesteeeeeeseeeeensaes 48 Manually print on both sides duplex ccccccccsessecesenceeeeeseneeeeeeeteeees 48 Create a booklet with Windsor reiuRun 49 Print multiple pages per sheet with Windows cccceeesseee
3. 1 2 3 Open the printer driver click the Properties or Preferences button and then click the Paper Quality tab Select a size from the Size is drop down list Click the OK button Select a custom page size 1 2 3 4 Open the printer driver and then click the Paper Quality tab Click the Custom button The Custom Paper Size dialog box opens Type a name for the custom size specify the dimensions and then click Save Click the Close button and then click the OK button Select a paper type 1 Open the printer driver click the Properties or Preferences button and then click the Paper Quality tab 2 Select a type from the Type is drop down list 3 Click the OK button 46 Chapter 6 Print tasks ENWW Downloaded from ManualsPrinter com Manuals Select the print resolution 1 Open the printer driver click the Properties or Preferences button and then click the Paper Quality tab 2 In the Print Quality area select an option from the drop down list See the printer driver online Help for information about each of the available options fey NOTE To use a draft quality resolution in the Print Quality area click the EconoMode check box 3 Click the OK button Print the first or last page on different paper with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Paper Quality tab 2 Click the Use Different Paper Covers check box and th
4. This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready or Auto Off mode which saves natural resources and saves money without affecting the high performance of this product Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark will appear on ENERGY STAR qualified imaging products ENERGY STAR Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar Toner consumption EconoMode uses less toner which might extend the life of the print cartridge Paper use This product s manual duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your HP LaserJet print cartridges after use free of charge with HP Planet Partners Multilingual program information and instructions are included in every new ENWW Environmental product stewardship program 121 Downloaded from ManualsPrinter com Manuals
5. ENWW Downloaded from ManualsPrinter com Manuals Supported operating systems for Windows The product comes with software for the following Windows operating systems e Windows Vista 32 bit and 64 bit e Windows XP 32 bit and 64 bit e Windows 7 e Windows Server 2003 32 bit and 64 bit For more information about upgrading from Windows 2000 Server to Windows Server 2003 using Windows Server 2003 Point and Print or using Windows Server 2003 Terminal Services and Printing go to www microsoft com e Windows Server 2008 32 bit and 64 bit Supported printer drivers for Windows The product comes with software for Windows that allows the computer to communicate with the product This software is called a printer driver Printer drivers provide access to product features such as printing on custom sized paper resizing documents and inserting watermarks y NOTE The most recent drivers are available at www hp com support ljp1 100series Depending on the configuration of Windows based computers the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers In addition to the printer driver that is installed during the HP Smart Install or from the product CD the XML Paper Specification XPS driver is available for download from the Web 12 Chapter 2 Software for Windows ENWW Downloaded from ManualsPrinter com Manuals Priority for pr
6. Use the uninstall utility to remove Windows software s cccceeeceeeeeeseeeeeteeeeeeetteeeetaaes 15 Use the Windows Control Panel to remove software cc ccccesseeeeeseeeeteeeeentseeeneeeeeees 15 Supported utilities wireless models only 16 Embedded Web Servers tension cents hastienroert 16 3 Use the produet with MAG sd nine ao sante n e tessons 17 Soflware OMR a ce e a de a a om nn 18 Supported operating systems for Macintosh ccccsssccceeseeeeesteeeeeseeeecsseeeeeseeeeenaes 18 Supported printer drivers for Macintosh w asiiiecrddenrcrssoanennbacdakesaiunenagannrddawndededebneoaensies 18 Remove software for MOe nr teneur 18 Priority for print settings for Mac 4 1 10 moon unie 18 Change printer driver settings for Macintosh ccccscccceescseceeeseeeeeeeeceeeeeesneeeeeneeeens 19 Software for Mac computers icencnsssendousivincenvncanedsrseaniaiuangddepetenintengusinemeeasuehinddepecete ce 20 HP Printer Utility for Mae ao donnerait 20 Install software for Mac computers on a wireless network 00ccceeeeeeeees 20 ENWW Downloaded from ManualsPrinter com Manuals Supported utilities for Mac wireless models only 21 Embedded Web server ont 21 Print Wih MOC an a o ete ee tt et Ne 22 Create and use printing presets in Macintosh ssessceceeeeeeeeeeenseceeeeeeeeeeeeeseeeetaaees 22 Resize documents or print on a custom paper size eeeeceeeseeeeeteeeeeeteee
7. e The print cartridge might be damaged If a repetitive Aa BoC mark occurs at the same spot on the page install a new genuine HP print cartridge AQBbCc _ A e The internal parts might have toner on them If the defects Aa BoCe occur on the back of the page the problem probably Aa BoCc will correct itself after a few more printed pages F e Inthe printer driver make sure the appropriate media AaBbCC PROP type is selected Misformed characters e If characters are improperly formed producing hollow AaBbCc images the media stock might be too slick Try a AaBbCc different media AGBDLCS e If characters are improperly formed producing a wavy AaBLC Co effect the product might need service Print a AGBLCS eases page If the eee T improperly tact an HP authorized dealer or service oBbc ormed con a ae representative ENWW Solve image quality problems 95 Downloaded from ManualsPrinter com Manuals Page skew e Make sure that the media is loaded correctly and the media guides are not foo tight or too loose against the media stack e The input bin might be too full e Check the media type and quality Curl or wave e Check the media type and quality Both high temperature and high humidity cause media to curl e The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray e The fuser temp
8. 58 non HP supplies 60 notes iii fe online support 115 operating environment specifications 118 operating systems supported 18 operating systems Windows supported 12 operating systems networks 26 ordering part numbers for 108 supplies and accessories 108 ordering supplies Web sites 107 orientation paper while loading 40 output bin capacity 39 features 3 output quality See print quality P packaging product 116 pages blank 99 not printing 99 printing slowly 99 pages per sheet 23 pages skewed 91 paper covers using different paper 46 custom size selecting 46 custom size Macintosh settings 22 first and last pages using different paper 46 first page 22 loading orientation 40 pages per sheet 23 size selecting 46 ENWW supported sizes 37 supported types 38 type selecting 46 paper handling problem solving 91 paper input tray features 3 paper input trays feeding problems solving 91 paper jams See jams paper output bin features 3 paper ordering 108 part numbers print cartridges 108 pausing a print request 44 physical specifications 118 pickup roller change 65 clean 71 ports troubleshooting Macintosh 104 types included 3 power consumption 118 problem solving 78 presets Macintosh 22 print cartridges non HP 60 part numbers 108 recycling 60 121 redistributing toner 61 storage 60 warranty 112 print density 98 print media supported 37 print quality creases 96 curl 96
9. 6 Reconnect the power cord and then turn on the product 70 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it follow these instructions 1 Unplug the power cord from the product and remove the pickup roller as described in Replace the pickup roller on page 65 2 Dab a lintfree cloth in isopropyl alcohol and scrub the roller fia A WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the product and plug in the power cord allow the alcohol to dry completely 9e NOTE In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth moistened with water to clean the pickup roller 3 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt P X 4 Allow the pickup roller to dry completely before you reinstall it in the product 5 Reconnect the power cord ENWW Clean the product 71 Downloaded from ManualsPrinter com Manuals Clean the paper path If you are experiencing toner specks or dots on the printouts clean the paper path This process uses a transparency to remove dust and toner from the pa
10. Manuals Image defect examples ss 93 light print or faded sranie ners ani a a PO E EEEIEE EET 93 TONET Speck moienn a e A E E o 93 Dro potis Sr ne 94 Vemicalllinesn secies re tos nie I ean 94 Gray b ckground RE o eie a e N En 94 Toner EMEA de de OE EEEE TRE de de E LERA 95 Loose TOMEF in a nn er dede 95 Vertical repetitive defects sise wenatedasanawnninebanncntiedamenveaiinedavekeeduls 95 Misformed characters indienne 95 Page Ra E E R E 96 CUl Gr WAVE peoi N E E A E 96 Wrinkles Or CredseS ni naea E E ee 96 Toner scatter outline an RU 97 DAT EVIL AE A A 97 Optimize and improve image quality cccccccceseceeeeseceeeneeeeeeeeeeeeeeeeeeeeeeeeeneeeeseaees 98 Change print density me ieee a Ro 98 Solve performance problemes tenir entiere anenoonpent 99 Solve connectivity problems ennemie erreurs 100 Solve direct connect problems 4eme 100 Solve wireless probl m isssnnssoe renier 100 Solve product software problems ne otneanoaneenenone None 102 Solve common Windows problems seems tetes 102 Solve common Maciniesh problerts sisi eisienatit s 103 Appendix A Supplies and accessories ccccccsccccccscccssccscccsccecccesccecccscsesccececscsesccoees 107 Order parts accessories and supplies 2 theatre tan 108 Part NUMDETS acs ene NP TS 108 P p rhi ndling d sessaries annee 108 Print camridgES skipini bal banane 108 Cables and iMeTaRes merde aeneti enciinionden nec 108 Appendix B Servic
11. OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province fo province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 110 Appendix B Service and suppo
12. Options Print Cartridges Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Hewlett Packard Information Technology R amp D DoC BOISB 0901 00 rel 4 0 Shanghai Co Ltd Building 6 No 690 BiBo Road ZhangJiang Shanghai China HP LaserJet Professional P1102 HP LaserJet Pro P1102s P1106 P1108 BOISB 0901 00 ALL CE285A CC388A conforms to the following Product Specifications SAFETY EMC ENERGY USE Supplementary Information IEC 60950 1 2005 EN60950 1 2006 A11 2009 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN62311 2008 GB4943 2001 CISPR22 2005 A1 EN55022 2006 A1 Class B EN 61000 3 2 2006 EN 61000 3 3 2008 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Typical Electricity Consumption TEC Test Procedure The product herewith complies with the requirements of the EMC Directive 2004 108 EC the Low Voltage Directive 2006 95 EC and the EuP Directive 2005 32 EC and carries the CE Marking accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a
13. Priority feed slot The priority feed slot holds up to 10 sheets of media or one envelope one transparency or one sheet of labels or cardstock Load media with the top forward and the side to be printed on facing up To prevent jams and skewing always adjust the side media guides before feeding the media Input tray The input tray holds 150 pages of 75 g m 20 lb paper or fewer sheets of heavier media a 15 mm 0 6 in stack height or less Load media with the top forward and the side to be printed on facing up To prevent jams and skewing always adjust the side and front media guides NOTE When you add new media make sure that you remove all of the media from the input tray and straighten the entire stack This helps prevent multiple sheets of media from feeding through the product at one time reducing media jams 40 Chapter 5 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals Tray adjustment for short media base models only To print on media shorter than 185 mm 7 28 in use the short media extender to adjust your input tray 1 Remove the short media extender tool from the storage slot on the left side of the media input area 3 Insert the media into the product until it stops and then slide the adjustable media guide with the tool attached to support the media 4 When finished printing with short media remove the short media extender tool and then place it back in the stor
14. a Hi Speed USB 2 0 connection You must use an A to B type USB cable that is no longer than 2 m 6 56 ft HP Smart Install fey NOTE This installation type is supported for Windows only The HP Smart Install allows you to install the product driver and software by connecting the product to a computer through a USB cable fey NOTE The installation CD is not required during a HP Smart Install Do not insert the software installation CD into the computer CD drive 1 Turn the product on 2 Connect the USB cable 3 The HP Smart Install program should start automatically Follow the onscreen instructions to install the software e Ifthe HP Smart Install program does not start automatically AutoPlay might be disabled on the computer Browse the computer and double click the HP Smart Install drive to run the program If you cannot find the HP Smart Install drive use the product installation CD to install the software e Ifthe program prompts you to select a connection type select the connection type you will use to print to the product after installation CD installation 1 Insert the software installation CD into the computer CD drive y NOTE Do not connect the USB cable until prompted 2 If the installation program does not start automatically browse the CD contents and run the SETUP EXE file 3 Follow the onscreen instructions to install the software When you use the CD to install the software you can cho
15. an information sheet will be printed e Click the OK button An ePrint page prints out On the ePrint page look for the e mail address that is automatically assigned to the product 2 To print a document attach it to an e mail message and then send the message to the product s e mail address Go to www hpeprintcenter com for a list of supported document types 3 Optionally use the HP ePrintCenter Web site to define security settings and to configure default print settings for all HP ePrint jobs sent to this product a Open a Web browser and go to www hpeprintcenter com b Click Sign In and enter your HP ePrintCenter credentials or sign up for a new account c Select your product from the list or click the Add printer button to add it To add the product you need the product code which is the segment of the product e mail address that is before the symbol ye NOTE This code is valid for only 24 hours from the time you enable HP Web Services If it expires follow the instructions to enable HP Web Services again and obtain a new code d Click the Setup button The HP ePrint Settings dialog box appears Three tabs are available e Allowed Senders To prevent your product from printing unexpected documents click the Allowed Senders tab Click Allowed Senders Only and then add the e mail addresses from which you want to allow ePrint jobs e Print Options To set up default settings for all ePrint jobs sent to this
16. dropouts 94 gray background 94 improve 93 light or faded print 93 loose toner 95 misformed characters 95 moisture on trailing edge 97 page skew 96 problem solving 93 ENWW Downloaded from ManualsPrinter com Manuals specifications 3 steam or vapor from the product 97 toner scatter outline 97 toner smear 95 toner specks 93 vertical lines 94 vertical repetitive defects 95 wave 96 wrinkles 96 printtasks 43 printer cleaning 71 printer information pages configuration page 56 demo page 56 supplies status page 56 printing configuration page 56 demo page 56 problem solving 99 supplies status page 56 priority feed slot loading 40 priority settings problem solving 78 blank pages 99 direct connect problems 100 output quality 93 pages not printing 99 pages printing slowly 99 paper handling 91 status light patterns 80 USB cables 99 Windows issues 102 wireless problems 100 See also solving product software for Windows 11 view 5 Q quality specifications 3 quick sets 46 R recycling 2 121 HP printing supplies returns and environmental program 122 recycling supplies 60 redistributing toner 61 removing Macintosh software 18 removing software Windows 15 repacking product 116 resize documents Macintosh 22 resolution problem solving quality 93 specifications 3 S safety statements scale documents Macintosh 22 separation pad change 68 serial number 7 service repacking product 116 sett
17. fey NOTE Notes provide important information to explain a concept or to complete a task Z CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging the product Z WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the product ENWW Downloaded from ManualsPrinter com Manuals iv Conventions used in this guide ENWW Downloaded from ManualsPrinter com Manuals Table of contents 1 Product Basics dires icnsscaneientenes suis manne dons n posa postent needs dense ass teinte den 1 Role Le Kerolin ore Iic oli EATE EN ET 2 tMirenm nalediun s s en nement 2 Product features nanas D en dodo en bia ner 3 PROD RS a ed ie Li one 5 Front and l ft side VIEW need en EE ER EA 5 Baek EW erer a a N E E E EEE A EE E near 7 Serial number and product number location c ccccceeeeceeceesseeeeeeeeeeeeeeeseeeesesseeeeeeeaes 7 Conterbanslie Neutre ea E a a A E 8 2 Sofware for Windows assesses naniscchspucdadansdasanpsces Eae EA aE EEA ETEA ne Ea 11 Supported operating systems for Windows sinusite 12 Supported printer drivers for Windows sh hnsnenreeteniehenememnenaue raio 12 Priority for print BEMIS erria eeraa A E E A E EEEE 13 Change printer driver settings for Windows ia discvivesaricessnsntneraranioreanranianenteurinek aniarnmniniepneneounen 14 Remove software for Windows vas moment cine tete 15
18. identifies you except to the extent necessary to enhance your Use or provide support services 8 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liability of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOST PROFITS LOST DATA BUSINESS INTERRUPTION PERSONAL INJURY OR LOSS OF PRIVACY RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 9 U S GOVERNMENT CUSTOMERS If you are a U S Government entity then consistent with FAR 12 211 and FAR 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed under the applicable HP commercial license agreement 10 COMPLIANCE WITH EXPORT LAWS You will comply with all laws rules and regulations i applicable to the export or import of the Software or ii restricting th
19. life See Redistribute Aa Cc toner on page 61 Aa Cc e The print cartridge is nearing end of life Install a new genuine HP print cartridge Aa gt Cc A C e The media might not meet Hewlett Packard s media a c specifications for example the media is too moist or too Aa Cc rough e Ifthe whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the product Properties Toner specks e The media might not meet Hewlet Packard s media j Aa BbGc oe for example the media is too moist or too LO tee rough AQBoGc AOBBCC e The product might need to be cleaned AaBoCc e The print cartridge might be defective Install a new genuine HP print cartridge AGBHGc ENWW Solve image quality problems 93 Downloaded from ManualsPrinter com Manuals Dropouts e single sheet of media might be defective Try reprinting AQ BoCc the job AQBoCc e The media moisture content is uneven or the media has Ac BLCc moist spots on its surface Try printing with new media AcBbCc e The media lot is bad The manufacturing processes can cause some areas to reject toner Try a different type or AQ BoCc brand of media e The print cartridge might be defective Install a new genuine HP print cartridge Vertical lines e Toner might be on the photosensitive drum Print a few more pages to see if the problem might co
20. panel light patterns Light status State of the product Action All lights are off The product is in Auto Off mode or is Press the power button to deactivate the turned off Auto Off mode or to turn on the product Status lights cycle The status lights cycle during the formatter No action is required Wait for the initialization period or when the product initialization period to end The product is processing a cleaning page should enter the ready state when the initialization period is finished Ready light is on and attention light is The product is in the ready state No action is required The product is off ready to receive a print job 80 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Table 8 2 Control panel light patterns continued Light status State of the product Action Ready light is blinking and attention The product is receiving or processing No action is required The product is light is off data receiving or processing a print job Attention light is blinking and ready The product has experienced an error Inspect the product determine the error light is off that can be corrected at the product such and then correct the error If the error is as a jam an open door the absence of the absence of paper in the proper tray a print cartridge or the absence of paper or the product is in a manual feed mode in the proper tray put the proper paper in t
21. print cartridge door 86 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Clear jams from the output areas A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 Open the print cartridge door and then remove the print cartridge 2 Keep the print cartridge door open and then with both hands grasp the side of the jammed media that is most visible this includes the middle and carefully pull it free from the product ENWW Clear jams 87 Downloaded from ManualsPrinter com Manuals 3 Reinstall the print cartridge and then close the print cartridge door 88 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Clear jams from inside the product 1 Open the print cartridge door and then remove the print cartridge A CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper 2 If you can see the jammed paper carefully grasp the jammed paper and slowly pull it out of the product ENWW Clear jams 89 Downloaded from ManualsPrinter com Manuals 3 Reinstall the print cartridge and then close the print cartridge door Solve repeated jams e Verify that the input tray is not overfilled The input tray capacity varies depending on the type of print media that you are using e Verify t
22. product click the Print Options tab and then select the settings that you want to use e Advanced To change the product s e mail address click the Advanced tab Use HP Direct Print wireless models only Use HP Direct Print to print directly to the product from any mobile device such as a smart phone net book or laptop computer ENWW Print with Windows 51 Downloaded from ManualsPrinter com Manuals NOTE No setup is necessary but HP Direct Print must be enabled Your mobile device must have an HP print application installed The HP LaserJet Professional P1102w model does not support HP Direct Print 1 To enable HP Direct Print follow these steps a After the product is connected to the network print a configuration page and identify the product IP address b At your computer open a Web browser and enter the product IP address into the address line The HP EWS screen appears c Click the Networking tab d On the Networking page click Wireless Direct Setup Select the check box enter the network name SSID in the Wireless Direct Printing Name SSID field and then click the Apply button The IP address of the mobile device appears in the Networking page NOTE To find the network name SSID click the Wireless Configuration menu in the Networking page 2 To print a document from an application select File and then select Print 2 NOTE If only one product that supports HP Direct
23. quality FastRes 1200 setting provides 1 200 dpi effective print quality Adjustable settings to optimize print quality Windows Vista 32 bit and 64 bit Windows XP 32 bit and 64 bit Windows 7 Windows Server 2003 32 bit and 64 bit Windows Server 2008 32 bit and 64 bit Mac OS X v10 4 v10 5 v10 6 HP Smart Install feature installs product software when you connect a USB cable between the product and a Windows computer The print cartridge is easy to install Convenient access to the print cartridge and to the paper path through the print cartridge door Paper tray can be adjusted with one hand A 10 sheet priority input slot wireless models only A 150 sheet 75 g m 20 lb paper input tray A 125 sheet 75 g m 20 Ib paper output bin Manual duplexing two sided printing Interface connections Energy savings Hi Speed USB 2 0 port 802 11b g wireless networking wireless models only After a user specified time the Auto Off feature automatically conserves electricity by substantially reducing power consumption when the product is not printing Economical printing N up printing printing more than one page on a sheet and the manual two sided printing features save paper EconoMode printer driver feature saves toner Supplies management Authentication for genuine HP print cartridges Easy ordering for replacement supplies Supplies status page shows estimated toner level in the print ca
24. the Networking tab 2 In the navigation pane click the IPv4 Configuration link or the IPv6 Configuration link 3 Inthe IP Address Configuration section click the Manual IP option 4 Type the required data in the Manual IP Address box the IP Subnet Mask box and the Manual Default Gateway box 5 Click the Apply button Link speed setting Use the Networking tab in the HP Embedded Web Server to set the link speed if necessary The setting is on the Advanced page Incorrect changes to the link speed setting might prevent the product from communicating with other network devices For most situations leave the product in automatic mode Changes can cause the product to turn off and then on Only make changes when the product is idle 32 Chapter 4 Connect the product ENWW Downloaded from ManualsPrinter com Manuals 5 Paper and print media e Understand paper and print media use e Special paper or print media guidelines e Change the print driver to match the media type and size e Supported paper sizes e Supported paper types and tray capacity e Paper orientation for loading trays e Load paper trays ENWW Downloaded from ManualsPrinter com Manuals 33 Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide Paper or print media that does not meet these guidelines might cause poor print quality increas
25. the settings that you want 1 on the various menus 3 Onthe Presets menu click Save as and type a name for the preset 2 These settings are saved inthe Presets 3 menu To use the new settings you must select the saved preset option every time From the Apple menu click System Preferences and then Print amp Fax Click Printer Setup Click the Installable Options menu you open a program and print Mac OS X v10 5 and v10 6 1 From the Apple menu click System Preferences and then Print amp Fax Click Options amp Supplies Click the Driver menu Select the driver from the list and configure the installed options ENWW Downloaded from ManualsPrinter com Manuals Software for Mac 19 Software for Mac computers HP Printer Utility for Mac Use the HP LaserJet Utility to print the product information pages and to change the Auto Off setting from a Mac computer To open the HP LaserJet Utility complete the procedure below A Open the Print Queue and then click the Utility icon Install software for Mac computers on a wireless network Before installing the product software make sure the product is not connected to the network using a network cable fey NOTE You must have Mac OS X V10 6 to install the product on a wireless network To connect the product to a computer on a wireless network follow these steps 1 Open Finder in the dashboard 2 Click Applications and then d
26. the software program click Print 2 Select the driver and then click Properties or Preferences The steps can vary this procedure is most common Chapter 2 Software for Windows Change the default settings for all print jobs Windows Vista and Windows 7 Click Start click Control Panel and then in the category for Hardware and Sound click Printer or Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes or Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Right click the driver icon and then select Printing Preferences Change the product configuration settings 2 Windows Vista and Windows 7 Click Start click Control Panel and then in the category for Hardware and Sound click Printer or Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes or Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Right click the driver icon and then select Properties Click the Device Settings tab ENWW Remove software for Windows Use the uninstall utility to remove Windows software 1 Click the Sta
27. the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED
28. typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s ENWW Declaration of Conformity HP LaserJet Professional P1102 P1102s P1106 and P1108 125 Downloaded from ManualsPrinter com Manuals Shanghai China December 2010 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 D 71034 B blingen FAX 49 7031 14 3143 www hp eu certificates USA Contact Product Regulations Manager Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 1 650 857 1501 126 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Declaration of Conformity HP LaserJet Professional P1102w Manufacturer s Name Manufacturer s Address declares that the product Product Name Regulatory Model Product Options Radio Module Print Cartridges Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Hewlett Packard Information Technology R amp D DoC BOISB 0901 01 rel 6 0 Shanghai Co Ltd Building 6 No 690 BiBo Road ZhangJiang Shanghai China HP LaserJet Professional P1102w BOISB 0901 01 ALL BOISB 0803 00 CE285A conforms to the following Product Sp
29. www arcep fr L utilisation de cet equipement 2 4 GHz Wireless LAN est soumise certaines restrictions Cet quipement peut tre utilis l int rieur d un b timent en utilisant toutes les fr quences de 2400 2483 5 MHz Chaine 1 13 Pour une utilisation en environnement ext rieur vous devez utiliser les fr quences comprises entre 2400 2454 MHz Chaine 1 9 Pour les derni res restrictions voir www arcep fr Notice for use in Russia CywjectBytot onpenenenHtie orpanhuenus NO NCNONb3OBAHNIO 6ecnpoBopHbix ceTed cTaHpapra 802 11 b g c pa oue uacroro 2 4 My HanHoe o6opynosanye MOET NCNONb3OBATbCA BHYTPH nomeleHn c HCnOnb3OBaHHeM pnanazoHa uacror 2400 2483 5 Mu KkaHanbi 1 13 Mpu UCNONb3OBGHUN BHYTPH NOMELYEHHA MAKCHMONbHAS 3PDEKTHBHAA H3OTPONHO H3NYUAEMAI MOLYHOCTb BVM nonxHa coctasnatb He 6onee 100mBr Korean statement Dlo So TAUA PSS ADEM 75680 R 136 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Taiwan statement AERTS ES PEER Sik MAUS JERE AT aOR LSE CE LUC gt KDB ER ME ROH BPE BIRA ZB MR EBT REV FERR gt R UNIE LOGS RE TERESA HPA Gs gt FERRE ALTE TER ARRETE RIRE SR SC SASS BCLS gt SLE Be eat FF BT PE BRESIH ZTE il ai Vietnam Tele
30. 0w Printer series e Speed Up to 18 A4 pages per minute ppm 19 letter e Speed 18 A4 pages per minute ppm 19 letter size size ppm ppm e Tray 150 sheet input tray e Trays 150 sheet main input tray and 10 sheet priority input slot e Connectivity Hi Speed USB 2 0 port e Connectivity Hi Speed USB 2 0 port and 802 11b g e Duplexing Manual duplexing using the printer driver wireless networking e Duplexing Manual duplexing using the printer driver Environmental features Recyclin Reduce waste by using recycled paper young Y g recy Recycle print cartridges by using the HP return process Energy savings Save energy with product Auto Off mode Duplex Save paper by using the manual duplex printing setting HP Smart Web Printing Use HP Smart Web Printing to select store and organize text and graphics from multiple Web pages and then edit and print exactly what you see onscreen It gives you the control you need for printing meaningful information while minimizing waste Download HP Smart Web Printing from this Web site www hp com go smartweb 2 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Product features ENWW Benefit Excellent print quality Supported operating systems Ease of use Flexible paper handling Supporting features Genuine HP print cartridge FastRes 600 setting provides 600 dots per inch dpi effective print
31. Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting Check that the product is turned on Verify that the USB cable is connected correctly Check that you are using the appropriate high speed USB cable Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer Check to see if more than two non powered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and then connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a non powered USB hub ENWW Downloaded from ManualsPrinter com Manuals Solve product software problems 105 106 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals A Supplies and accessories e Order parts accessories and supplies e Part numbers ENWW 107 Downloaded from ManualsPrinter com Manuals Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Part numbers The following list of accessories was current at the time of printing Ordering information and availability of the accessories might change
32. HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible fey NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to hitp www hp com recycle Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns more than one cartridge 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape the boxes
33. However HP recommends using the following steps to verify that the product is releasing steam and does not have a functional problem 1 2 Turn the product off and then on Send a print job to the product and then verify that the product is operating correctly When printing a job and vapor is visible immediately reprint the job using the same sheet of paper There should be either no visible vapor or much less vapor during the printing process Limit or reduce steam or vapor Make sure that the product is placed in a well ventilated area that meets the environmental specifications in this guide See Environmental specifications on page 118 Do not place the product or store paper near an outside entrance where temperature changes can increase humidity Use an unopened ream of paper that has not been exposed to high humidity Store paper in an airtight container where it will be less likely to absorb moisture ENWW Downloaded from ManualsPrinter com Manuals Solve image quality problems 97 Optimize and improve image quality Change print density You can change the print density setting by from the printer properties dialog box 1 Windows XP Windows Server 2008 and Windows Server 2003 using the default Start menu view Click Start and then click Printers and Faxes Or Windows XP Windows Server 2008 and Windows Server 2003 using the Classic Start menu view Click Start and then cl
34. In the Layout drop down list select the Long edged binding item or the Short edged binding item or Mac OS X v10 5 and v10 6 Click the Two sided check box Click Print Follow the instructions in the dialog box that opens on the computer screen before placing the output stack in the tray for printing the second half Print with Mac 23 Downloaded from ManualsPrinter com Manuals 5 Go to the product and remove any blank paper that is in the tray 6 Take the printed stack from the output bin and then insert the stack printed side down into the tray with the top edge feeding into the product first 7 At the computer click the Continue button to finish the print job 24 Chapter 3 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals 4 Connect the product e Supported network operating systems wireless models only e USB connection e Network connection wireless models only ENWW Downloaded from ManualsPrinter com Manuals 25 Supported network operating systems wireless models only The product supports the following operating systems for wireless printing Windows Vista 32 bit and 64 bit Windows XP 32 bit and 64 bit Windows 7 Windows Server 2003 32 bit and 64 bit Windows Server 2008 32 bit and 64 bit Mac OS X v10 4 v10 5 and v10 6 26 Chapter 4 Connect the product Downloaded from ManualsPrinter com Manuals ENWW USB connection This product supports
35. LOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 112 AppendixB Service and support ENWW Downloaded from ManualsPrinter com Manuals End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA is a contract between a you either an individual or the entity you represent and b Hewlett Packard Company HP that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media ii a user guide and other printed materials and iii online or electronic documentation collectively User Documentation RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS EULA IF YOU DO NOT ACCEPT THIS EULA DO NO
36. Luokan 3B laser GS statement Germany Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert warden ENWW Safety statements 133 Downloaded from ManualsPrinter com Manuals Substances Table China Ae AES DAR IRIE EE FA eH E NO BER TT H Ae A ED RATS tr Pb I AN AMG BURAK Buk ARR HEA ER Hg Cd Cr VI PBB PBDE FT FG X 0 X 0 0 0 fertile Ae 0 0 0 0 0 0 MABE 0 0 0 0 0 0 RS SUL AR AE X 0 0 0 0 0 TiRED X 0 0 0 0 0 0 RANE LC ADE BT ANSE EKI SJ T 11363 2006 FYE HER X RAAEIL AE PT APT A FEE SJ T11363 2006 HY BR iil BE TE SAR SCRE ABR ce RE E ih BE POUL BE RF 3685 BD ATS IA REA EM te SrA LA ERA RAIET ul EP BRE BE AL in MAER Restriction on Hazardous Substances statement Turkey T rkiye Cumhuriyeti EEE Y netmeli ine Uygundur 134 Appendix D Regulatory information Downloaded from ManualsPrinter com Manuals ENWW Additional statements for wireless products FCC compliance statement United States Exposure to radio frequency radiation Z CAUTION The r
37. Print is connected to the wireless network the document prints If more than one product that supports HP Direct Print is connected a list of products appears you must select your product before proceeding to the next step If no product is discovered follow the instructions in step 1 to connect the product Use AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print directly to the product from an iPad iOS 4 2 iPhone 3GS or later or iPod touch third generation or later in the following applications e Mail e Photos e Safari e Select third party applications y NOTE The product must be connected to a wired or wireless network 52 Chapter 6 Print tasks ENWW Downloaded from ManualsPrinter com Manuals To print follow these steps Tap the action Ka item 2 Tap Print NOTE If you are printing for the first time or if your previously selected product is not available you must select a product before proceeding to the next step 3 Configure the print options and then tap Print ENWW Print with Windows 53 Downloaded from ManualsPrinter com Manuals 54 Chapter 6 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 7 Manage and maintain the product e Print the information pages e Use the HP Embedded Web Server wireless models only e Economy settings e Manage supplies and accessories e Clean the product e Prod
38. T INSTALL DOWNLOAD OR OTHERWISE USE THE SOFTWARE IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE PURCHASE PRICE IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT 1 THIRD PARTY SOFTWARE The Software may include in addition to HP proprietary software HP Software software under licenses from third parties Third Party Software and Third Party License Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License Generally the Third Party License is located in a file such as license txt you should contact HP support if you cannot find any Third Party License If the Third Party Licenses include licenses that provide for the availability of source code such as the GNU General Public License and the corresponding source code is not included with the Software then check the product support pages of HP s website hp com to learn how to obtain such source code 2 LICENSE RIGHTS You will have the following rights provided you comply with all terms and conditions of this EULA a Use HP grants you a license to Use one copy of the HP Software Use means installing copying storing loading executing displaying or otherwise using the HP Software You may not modify the HP Software or d
39. U S returns To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new product supply item or visit www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product does not contain a battery Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop
40. adiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 in during normal operation This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device A CAUTION Based on Section 15 21 of the FCC rules changes of modifications to the operation of this product without the express approval by Hewlett Packard Company may invalidate its authorized use Australia statement This device incorporates a radio transmitting wireless device For protection against radio transmission exposure it is recommended that this device be operated no less than 20 cm from the head neck or body Brazil ANATEL statement Este equipamento opera em car ter secund rio isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Canadian statements For Indoor Use This digital apparatus does not exceed the Class B l
41. age 56 supplies status page 56 Information tab embedded Web server 58 input tray capacity 38 features 3 loading priority feed slot 40 interface ports types included 3 IP address Macintosh troubleshooting 103 manual configuration 32 J jams common causes of 83 locations 84 output bin clearing 87 preventing 90 tray clearing 84 140 Index Japanese VCCI statement 131 K Korean EMC statement 132 L laser safety statements license software 113 light patterns 80 link speed settings 32 loading media priority feed slot 40 131 133 M Macintosh driver settings 19 22 drivers troubleshooting 103 problems troubleshooting 103 removing software 18 resize documents 22 support 115 supported operating systems 18 USB card troubleshooting 104 wireless install 20 Macintosh driver settings custom size paper 22 managing network 31 material restrictions 123 Material Safety Data Sheet MSDS 124 media custom size Macintosh settings 22 first page 22 pages per sheet 23 select size and type 36 supported sizes 37 media path cleaning 72 mercury free product 123 model number 7 multiple pages per sheet 23 N n up printing 23 network IP address configuration 32 link speed settings 32 operating systems supported 26 Downloaded from ManualsPrinter com Manuals password changing 32 password setting 32 settings changing 31 settings viewing 31 network connection 28 Networking tab embedded Web server
42. age slot ENWW Load paper trays 41 Downloaded from ManualsPrinter com Manuals 42 Chapter 5 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals 6 Print tasks e Cancel a print job e Print with Windows ENWW Downloaded from ManualsPrinter com Manuals 43 Cancel a print job You can stop a print job by using the software program y NOTE It can take several minutes for all print jobs to clear after you have canceled a print job Stop the current print job from the control panel wireless models only A Press the cancel X button on the control panel Stop the current print job from the software program When you send the print job a dialog box opens briefly on the screen giving you the option to cancel the print job If several jobs are sent to the product through your software they might be waiting in a print queue for example in Windows Print Manager See the software program documentation for specific instructions about canceling a print job from the computer If a print job is waiting in a print queue or print spooler delete the print job there 1 Windows Vista and Windows 7 Click Start click Control Panel and then in the category for Hardware and Sound click Printer or Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start click Settings and then click Printers and Faxes or Windows XP Windows Se
43. allation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician fey NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 120 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production
44. and then click the Device Settings tab 2 Select the Auto Off delay from the Auto Off drop down list E NOTE The changed setting does not go into effect until a print job is sent to product Print with EconoMode This product has an EconoMode option for printing drafts of documents Using EconoMode can use less toner and decrease the cost per page However using EconoMode can also reduce print quality HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you must install a new print cartridge even if there is toner supply remaining in the cartridge Enable EconoMode with Windows 1 Open the printer driver and then click the Properties or Preferences button 2 Click the Paper Quality tab 3 Click the EconoMode check box ENWW Economy settings 59 Downloaded from ManualsPrinter com Manuals Manage supplies and accessories Correctly using storing and monitoring the print cartridge can help ensure high quality print output Check and order supplies Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few p g p g p g minutes HP policy on non HP print cartridges Hewlett Packard Company cannot recom
45. cal Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Customer support Get telephone support for your country region Country region phone numbers are on the flyer that was in the box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support lip 1 100series Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic www hp com support lip 11 00series information Order additional HP service or maintenance agreements www hp com go carepack ENWW Customer self repair warranty service 115 Downloaded from ManualsPrinter com Manuals Repack the product If HP Customer Care determines that your product needs to be returned to HP
46. ccceceesceeceeeeeeeeeeeeneeeeesaeeeeesseeeees 32 P address a te e E e e E Eeri 32 Link speed seling sisisi iaa E EEE EEE 32 5 Paper and print media ssssissssississsesscossicosiisosvicosvizssvscosicosdicos eidos Tea ve gente s need sa tse ere anna ste 33 Understand paper and print media use still aioneasiioncmneen nns s 34 Special paper or print media guidelines ss 3s acaiseressnenedrenws east are armaanNe 35 Change the print driver to match the media type and size cccceccceeeeseceeeeeeeeeeseseeetenseeeeesseeeeess 36 Supported PEPSI SIZES rend name ec anne no ind era 37 Supported paper types and tray cOpaciNiremenunennemntminn dut 38 Supported paper and print media types ccccccccceeesceceeeeteeeeeeeeeenseeeecsseeeesseeeeensaaes 38 Tray and Bin capacity sccxid nomade eee 38 Paper orientation tor loading trays jaiieseaiiniyawnanivangenrivaayausuiepnidovnay auders vasthadaanounniapneavagmeneraubreneniae 40 load paper iays a cn sere cap ae eased an aan ee 40 PRIORI Tee GIO a csaralactwas a nsaesnanesanceos neatnnntnae aemcete anata A a E a a 40 vi ENWW Downloaded from ManualsPrinter com Manuals Tray adjustment for short media base models only 41 6 Print tasks mmandmemmcmmwan mpmamNnEnanssms nrusssrmsmsensptermas 43 Cancela printio bsan TT E EE E E AE 44 Stop the current print job from the control panel wireless models only 44 Stop the current print job from the software Program
47. ce that anyone who has a network connected computer and a standard Web browser can use No special software is installed or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the device in the address line of the browser To find the IP address print a configuration page ENWW Software for Mac 21 Downloaded from ManualsPrinter com Manuals Print with Mac Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse Create a printing preset 1 2 3 4 5 On the File menu click Print Select the driver Select the print settings In the Presets box click Save As and type a name for the preset Click OK Use printing presets 1 2 3 fey NOTE To use printer driver default settings select Standard On the File menu click Print Select the driver In the Presets box select the printing preset that you want to use Resize documents or print on a custom paper size You can scale a document to fit on a different size of paper 1 2 3 4 On the File menu click Print Open the Paper Handling menu In the area for Destination Paper Size select Scale to fit paper size and then select the size from the drop down list If you want to use only paper that is smaller than the document select Scale down only Print a cover page You ca
48. com wired marking for ICTQC Type approved products 2 S a TD oO a ENWW Additional statements for wireless products 137 Downloaded from ManualsPrinter com Manuals 138 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Index A accessories ordering 107 108 part numbers 108 acoustic specifications 118 address printer Macintosh troubleshooting 103 AirPrint 52 altitude specifications 118 anticounterfeit supplies 60 B batteries included 123 bin output features 3 jams clearing 87 bins output capacity 38 blank pages problem solving 99 C cables USB problem solving 99 Canadian DOC regulations 131 canceling printing 44 canceling a print request 44 cartridges non HP 60 part numbers 108 recycling 60 121 storage 60 warranty 112 cautions iii change pickup roller 65 separation pad 68 ENWW Downloaded from ManualsPrinter com Manuals clean pickup roller 71 cleaning exterior 75 media path 72 printer 71 clearing jams locations 84 configuration page 56 connecting to the network 28 control panel settings 13 18 status light patterns 80 conventions document iii counterfeit supplies 60 cover pages 22 46 crooked pages 91 custom size paper settings Macintosh 22 customer support online 115 repacking product 116 D demo page 56 disposal end of life 123 document conventions iii dots per inch dpi specifications 3 doub
49. duct ENWW Downloaded from ManualsPrinter com Manuals 5 Position the new pickup roller in the slot The circular and rectangular slots on each side prevents you from installing the roller incorrectly 6 Rotate the top of the new pickup roller away from you until both sides snap into place 7 ENWW Manage supplies and accessories 67 Downloaded from ManualsPrinter com Manuals Replace the separation pad Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the product regularly pulls multiple sheets of media at a time you might need to change the separation pad NOTE Before you change the separation pad clean the pickup roller See Clean the pickup roller on page 71 A WARNING Before changing the separation pad turn the product off disconnect the power cord from the wall outlet and then wait for the product to cool 1 Disconnect the product power cord from the product 2 Remove the paper and close the input tray Set the product on its front 3 At the bottom of the product unscrew the two screws holding the separation pad in place 68 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 4 Remove the separation pad 5 Insert the new separation pad and screw it into place ENWW Manage supplies and accessories 69 Downloaded from ManualsPrinter com Manuals
50. duct might be turned off The wireless light is off If the light is off the product is not connected to the network and the wireless unit in the product might be off Press the wireless button to try connecting to the network or run the Wireless Configuration utility to configure the product See Use the Wireless Configuration utility on page 31 To verify that the product finds the network print a configuration page The product should have an IP address assigned to it For information about connecting wirelessly to a network see Network connection wireless models only on page 28 If the product remains unable to connect to the network uninstall and then reinstall the product If the error persists contact a network administrator or refer to the user manual of the wireless router or access point Chapter 8 Solve problems Downloaded from ManualsPrinter com Manuals ENWW Clear jams When clearing jams be careful not to tear jammed paper If a small piece of paper remains in the product it could cause additional jams Common causes of jams e The input tray is loaded incorrectly or is too full 2 NOTE When you add new media always remove all of the media from the input tray and straighten the entire stack This helps prevent multiple feeds and reduces media jams e The media does not meet HP specifications e The product might need to be cleaned to remove paper dust and other particles from th
51. duct software might not have been installed or was installed Make sure that the product GZ file is in the following hard drive incorrectly folder e Mac OS X v10 4 Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt is the two letter language code for the language that you are using e Mac OS X v10 5 and v10 6 Library Printers PPDs Contents Resources If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the GZ file from the following hard drive folder e Mac OS X v10 4 Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt is the two letter language code for the language that you are using e Mac OS X v10 5 and v10 6 Library Printers PPDs Contents Resources Reinstall the software See the getting started guide for instructions The product name does not appear in the product list in the Printer Setup Utility or Print amp Fax list Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the ready light is on The wrong product name is being used Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Printer Setup Utility or the Print amp Fax list The interface cable might be defective or of poor quality Replace t
52. during the life of the product Paper handling accessories Item Description Part number Pickup roller Pickup roller for input tray RL1 1443 O00CN Separation pad assembly Separation pad for input tray RM1 4006 000CN Print cartridges Item Description Part number HP LaserJet print cartridge Black print cartridge See one the following items to determine the print cartridge part number e The configuration page e The supplies status page e The current print cartridge e www hp com go lisupplies Cables and interfaces Item Description Part number USB cable 2 meter A to B cable 8121 0868 108 Appendix A Supplies and accessories ENWW Downloaded from ManualsPrinter com Manuals B Service and support e Hewlett Packard limited warranty statement e HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement e End User License Agreement e Customer self repair warranty service e Customer support e Repack the product ENWW 109 Downloaded from ManualsPrinter com Manuals Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional P1100 P1100w One year from date of purchase HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during
53. e Use of the Software including any restrictions on nuclear chemical or biological weapons proliferation 11 RESERVATION OF RIGHTS HP and its suppliers reserve all rights not expressly granted to you in this EULA c 2007 Hewlett Packard Development Company L P Rev 11 06 114 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Techni
54. e and SUpport nr eines pate asso nnne nn eve s basis 109 Hewlett Packard limited warranty statement cccceesseceeeeeeeeeeeeceeeseneeeeeeesseeeeseseesettseeeesneaes 110 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 112 End User License Agr ment steam rime 113 Customer self repair warranty service sisi 115 CUSTOMER SUPPOE ten A a a e A EE 115 Repack the prod ch ee no E N E 116 ENWW Downloaded from ManualsPrinter com Manuals Appendix Specific oions scsssssessiscvescssossancsivivesensusendodsenssncssnnsehsnossosacsnnesananenssionsseossssieneces 117 Physical been hd hentai 118 Power consumption electrical specifications and acoustic EMISSIONS cceeeeeeereeetteeteteeteeetees 118 rvronmentalspechcaens sis de lei oem 118 Appendix D Regulatory information cccccscsscscscccsscsccccsesccssccssscesceesccssseeesseeeeees 119 F ES lee a a eee eme ae nd na a 120 Environmental product stewardship program ccccceeceeeeeseeeeeeececeseaeeececenseeeeeeuseesenieeeeeensaes 121 Protecting the enviranments sens needed 121 NE OSEO ar ea a ia Ta Eie aain Te 121 Pow r CONSUMPHION sepepada a a ns E a E EE EEE EE S 121 Toner COMNSUM PLOW ersen erare EEE e E E A NA 121 Paper seneni a RER A e E aea e 121 CEE A E E a A din 121 HP Laser print supplies unten 121 Return and recycling instructions ccccnnusdssiceneiedesoniaceusbintedeusvetenssc
55. e paper path Loose toner might remain in the product after a media jam This toner clears up after a few sheets print Z CAUTION If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric ENWW Clear jams 83 Downloaded from ManualsPrinter com Manuals Jam locations Jams can occur at the following locations in the product Internal areas Input tray Output bin Ey NOTE Jams can occur in more than one location Clear jams from the input tray A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product 84 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals E NOTE Depending on where the jam is located some of the following steps might not be necessary 1 Open the print cartridge door and then remove the print cartridge 2 Remove the media stack from the input tray ENWW Clear jams 85 Downloaded from ManualsPrinter com Manuals 3 With both hands grasp the side of the jammed media that is most visible this includes the middle and carefully pull it free from the product 4 Reinstall the print cartridge and then close the
56. e product CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper ENWW Clean the product 73 Downloaded from ManualsPrinter com Manuals 2 With a dry lint free cloth wipe any residue from the paper path area and the print cartridge cavity 3 Reinstall the print cartridge and then close the print cartridge door 74 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 4 Disconnect the power cord Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the device Product updates Software and firmware updates and installation instructions for this product are available at www hp com support lip 1 100series Click Downloads and drivers click the operating system and then select the download for the product ENWW Product updates 75 Downloaded from ManualsPrinter com Manuals 76 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 8 Solve problems e Solve general problems e Interpret control panel light patterns e Clear jams e Solve paper handling problems e Solve image quality problems e Solve performance problems e Solve connectivity problems e Solve product software problems ENWW Downloaded from ManualsPrinter com Manuals 77 Solve general problems If the product is not res
57. ecifications SAFETY EMC Radio ENERGY USE Supplementary Information IEC 60950 1 2005 EN60950 1 2006 A11 2009 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN62311 2008 GB4943 2001 CISPR22 2005 A1 EN55022 2006 A1 Class B EN 61000 3 2 2006 EN 61000 3 3 2008 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 EN 301 489 1 V1 8 1 EN 301 489 17 V2 1 1 EN 300 328 V1 7 1 FCC Title 47 CFR Part 15 Subpart C Section 15 247 IC RSS 210 Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Typical Electricity Consumption TEC Test Procedure The product herewith complies with the requirements of the R amp TTE Directive 1999 5 EC Annex IV EMC Directive 2004 108 EC the Low Voltage Directive 2006 95 EC and the EuP Directive 2005 32 EC and carries the CE Marking C accordingly ENWW Declaration of Conformity HP LaserJet Professional P1102w 127 Downloaded from ManualsPrinter com Manuals This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purpose
58. ed jams and premature wear on the product For best results use only HP brand paper and print media designed for laser printers or multiuse Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements 34 Chapter 5 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals Special paper or print media guidelines This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in the printer driver to obtain the best results A CAUTION HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper could damage the product Media type Do not Envelopes Store envelopes flat D
59. ed side facing down in the input tray 7 At the computer click the Continue button to print the second side of the job Create a booklet with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Finishing tab 2 Click the Print on both sides manually check box 3 In the Booklet layout drop down list click the Left binding or Right binding option The Pages per sheet option automatically changes to 2 pages per sheet 4 Click the OK button ENWW Print with Windows 49 Downloaded from ManualsPrinter com Manuals Print multiple pages per sheet with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Finishing tab 2 Select the number of pages per sheet from the Pages per sheet drop down list 3 Select the correct options for Print Page Borders Page Order and Orientation 4 Click the OK button Select page orientation with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Finishing tab 2 Inthe Orientation area select the Portrait or Landscape option To print the page image upside down select the Rotate by 180 degrees option 3 Click the OK button Use HP ePrint HP ePrint is a suite of Web based printing services that enable a supported HP product to print documents of the following types e E mail messages and attachments sent directly to the HP product s e
60. ed with the product name or the product number s 3 This product uses a radio module device which Regulatory Model number is SDGOB 0892 as needed to meet technical regulatory requirements for the countries regions this product will be sold Shanghai China December 2010 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strae 140 D 71034 B blingen FAX 49 7031 14 3143 www hp eu certificates USA Contact Product Regulations Manager Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 1 650 857 1501 130 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls makin
61. ee Clear jams on page 83 Print a small document from a different program that has worked in the past If this solution works then the problem is with the program you are using If this solution does not work the document does not print complete these steps a Try printing the job from another computer that has the product software installed b Check the USB cable connection Direct the product to the correct port or reinstall the software selecting the connection type that you are using c Ifthe print quality is unacceptable complete the following steps e Verify that the print settings are correct for the media that you are using See Change the print driver to match the media type and size on page 36 e Use the procedures in Solve image quality problems on page 93 to solve print quality problems Factors that affect product performance Several factors affect the time it takes to print a job ENWW The use of special paper such as transparencies heavy paper and custom size paper Product processing and download time The complexity and size of graphics The speed of the computer you are using The USB or network connection The product I O configuration Solve general problems Downloaded from ManualsPrinter com Manuals 79 Interpret control panel light patterns Table 8 1 Status light legend Symbol for light off Symbol for light on vl Symbol for light blinking RS Table 8 2 Control
62. eeeeeeeeeteeeeeeeeeeeseeeeeeeeennaaees 50 Select page orientation with Windows us 50 Use APRES nina en um nant 50 Use HP Cloud Print ies eee oeie 50 Use HP Direct Print wireless models only 51 Use Pamiers 52 7 Manage and maintain the product sssssssssoseooseesssoosecosseosseesseoossooosecsseosssooseesssosseosseeose 55 Print the inoinoempaqes ss nan le nes 56 Configuration page nn do nee 56 Supplies status page a denr es 56 D MO Page e e a E A a a O 56 Use the HP Embedded Web Server wireless models only 57 Open the HP Embedded Web Server by using a network connection ccccceeeteeeeees 57 HP Embedded Web Server sections ccsssseeesesseeceeneeeceeeeeecseeeneaeeeneaeeeseaeeseaes 58 ENWW vii Downloaded from ManualsPrinter com Manuals Information tab ceccccccseeeccccccusecceccecuueccccecueeseeccceusesecesaeaueeeceeauaessesseeauees 58 Settings TAL se nn eae pe de eut 58 Networking b 6 na ere inde 58 AP Smart Install bol sR E E eerie 58 linkse a no a eee ar tates E 58 Economy Seming Si erresis pe n e A A A EO ANI E A E 59 A Olmo eal No E iamaes 59 PUNTO OMS emo oo 59 Manage supplies and accessories cis ivsioscassiiusneasundontiesannenbinnneawualsindan tement 60 Check and order supplies ennemi rene 60 Print cartridge Ode ao nue 60 HP policy on non HP print cartridges 2 23 60 HP fraud hotline and Web site usc csosrrersvonnsendbrrasseonsscondannnstonndvoseambsecoraraenicn 60 Recycle s p
63. een stored incorrectly The paper has variability from one side to the other The paper is too moist has the wrong grain direction or is of short grain construction The paper varies from side to side The paper has cutouts or perforations Solution Try another kind of paper between 100 and 250 Sheffield with 4 to 6 moisture content Store paper flat in its moisture proof wrapping Turn the paper over Use long grain paper Turn the paper over Use paper that is free of cutouts or perforations Problems with feeding Print is skewed crooked The paper has ragged edges Use high quality paper that is made for laser printers The paper varies from side to side Turn the paper over The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot The media guides might be incorrectly adjusted Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray The media might be wrinkled f
64. en select the necessary settings for the front cover other pages and back cover 3 Click the OK button Scale a document to fit page size with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Effects tab 2 Click the Print document on check box and then select a size from the drop down list 3 Click the OK button Add a watermark to a document with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Effects tab 2 Select a watermark from the Watermarks drop down list To print the watermark on the first page only click the First page only check box Otherwise the watermark is printed on each page 3 Click the OK button ENWW Print with Windows 47 Downloaded from ManualsPrinter com Manuals Print on both sides duplex with Windows Manually print on both sides duplex 1 Load paper face up in the input tray 2 Open the printer driver and then click the Properties or Preferences button 3 Click the Finishing tab 4 Click the Print On Both Sides manually check box If you will bind the document along the top edge click the Flip pages up check box 5 Click the OK button to print the first side of the job 48 Chapter 6 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 6 Retrieve the printed stack from the output bin and maintaining the paper orientation place it with the print
65. er Documentation this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software will agree to this EULA Upon transfer of the HP Software your license is automatically terminated b Restrictions You may not rent lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use You may not sublicense assign or otherwise transfer the HP Software except as expressly provided in this EULA 5 PROPRIETARY RIGHTS All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law including applicable copyright trade secret patent and trademark laws You will not remove any product identification copyright notice or proprietary restriction from the Software 6 LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the HP Software except and only to the extent that the right to do so is allowed under applicable law 7 CONSENT TO USE OF DATA HP and its affiliates may collect and use technical information you provide in relation to i your Use of the Software or the HP Product or ii the provision of support services related to the Software or the HP Product All such information will be subject to HP s privacy policy HP will not use such information in a form that personally
66. erature might be too high In the printer driver make sure that the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media Wrinkles or creases e Make sure that media is loaded properly e Check the media type and quality e Turn over the stack of media in the tray Also try rotating the media 180 in the input tray e For envelopes this can be caused by air pockets inside Aa BoCc the envelope Remove the envelope flatten the envelope and then try printing again 96 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Toner scatter outline If large amounts of toner have scattered around the characters the transfer of toner to the media is not optimal A small amount of toner scatter is normal for laser printing Try a different media type setting in the printer driver or use a different media type Turn over the stack of media in the tray Use media that is designed for laser printers Moisture AaBbCc AaBbCc AaBbCc AaBbCc AQBO C4 2a obdo oos EN NOTE This product dissipates heat by using convective cooling The heat and moisture generated by the printing process escape through vents in the product exterior or through the output bin area Verify normal product operation The release of moisture is a result of normal product operation
67. ersists uninstall the product and then re run the installer program When prompted for network settings provide the settings and then continue the installation Configure the wireless router or access point so that the list of accepted MAC addresses includes the product hardware address Refer to the device owners manual for help Solution Move the product to a location where it can receive a steady signal from the wireless router or access point Or you might need to move the wireless router or access point Solve connectivity problems 101 Solve product software problems Solve common Windows problems Error message General Protection FaultException OE Spool32 Illegal Operation Cause Solution Close all software programs restart Windows and try again Delete all temporary files from the Temp subdirectory To find the Temp folder complete the following steps 1 Click the Start button and then click the Run item 2 In the Open box type temp 3 Click the OK button A Windows Explorer window for the Temp folder opens See the Microsoft Windows documentation that came with the computer for more information about Windows error messages 102 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Solve common Macintosh problems Table 8 3 Problems in Mac OS X The printer driver is not listed in the Printer Setup Utility or the Print amp Fax list Cause Solution The pro
68. eteeeeetseeeeenaes 22 Print arCov r page nine diet init lee tentes 22 Print multiple pages on one sheet of paper in Macintosh cccceereeeeeeeeeteeesteeeeenrees 23 Print on both sides douleur or ana umnauointminnent 23 Print on boih Sides manmually sss unanimement 23 4 Connect the product shui chine nu lieues its lise u bin 25 Supported network operating systems wireless models only cc ccceeeeeceeeeeeeeteeeesteeeeeetteeees 26 USB eonnectioi ua ns memioniamann neo 27 DO Se a ee 27 SU Tle el lleicl eee a mee de a dm a E 27 Network connection wireless models only 28 Supported network protocols nn manne entente 28 Install the product on a wireless network with HP Smart Install 28 Install the product on a wireless network with the software CD s ssssssssssssssseeseesseerssee 29 Install the software for a product currently on the network sesseeeseeeeteeeeeeeteeeeteeeenees 29 Perform a peer to peer ad hoc wireless installation c ccccsccceceeeseeeeeeseeeeeesteeeeaes 30 Turn off the product wireless units caen denuntenesihacaeabardsaukinewersneasendve 30 Configure the network prod sin vispeinienonepniniavadsucine tien ancdagnaniantde 31 Use the Wireless Configuration utility 31 Restore default wireless settings cccsseccecesceeeeceeeeseeeeseneeeeeteeeenteeeees 31 View or change network settings su nimmneenmeinntonn 31 Set or change the network password
69. for repair follow these steps to repack the product before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain the print cartridge A CAUTION It is extremely important to remove the print cartridge before shipping the product A print cartridge that remains in the product during shipping can leak and cover the product engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light 2 Remove and retain the power cable interface cable and optional accessories such as an EIO card 3 If possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment 116 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals C Specifications e Physical specifications e Power consumption electrical specifications and acoustic emissions e Environmental specifications ENWW Downloaded from ManualsPrinter com Manuals 117 Physical specifications Table C 1 Physical specifications Specification HP LaserJet Profes
70. g adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORBIS PRUBRESERRSREMHMMBS VCCI ORE CROC DFABRANRE CT CORB RERRCHATS CE EAMELTUETA CORBMIVACTLEVS VREET MASNSe SBSeSSROFCEMHVET EIRE ICE gt TIL URRY RUAELTR SL Power cord instructions Make sure your power source is adequate for the product voltage rating The voltage rating is on the product label The product uses either 110 127 Vac or 220 240 Vac and 50 60 Hz Connect the power cord between the product and a grounded AC outlet A CAUTION To prevent damage to the product use only the power cord that is provided with the product Power cord statement Japan N mlk AMSA BRA KFEHRU SL ASAE SRA IL HHO Mi CIRE RLR TEA ENWW Safety statements 131 Downloaded from ManualsPrinter com Manuals EMC statement Korea Bs 7121 Ol ADE ASS BS SS AXNIASSSS E I AS Y85471 DSM FE IAA ASE AS S322 Bt AH DE USAN ASS MSU 132 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional P1100 P1100w laserkirjoitin on k ytt j n ka
71. hat the media guides are properly adjusted e Check that the input tray is securely in place e Do not add print media into the input tray while the product is printing e Use only HP recommended media types and sizes e Do not fan media prior to loading it in a tray To loosen the ream hold it firmly in both hands and twist the media by rotating your hands in the opposite direction e Do not let print media stack up in the output bin The print media type and the amount of toner used affect the output bin capacity e Check the power connection Make sure that the power cord is firmly connected to both the product and the power supply box Plug the power cord into a grounded power outlet Change the jam recovery setting When the Jam Recovery feature is turned on the product reprints any pages that are damaged during a jam 1 Open the product Properties dialog box 2 Click the Device Settings tab 3 Click the Auto option or the Off option under Jam Recovery 90 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Solve paper handling problems The following problems with media cause print quality deviations jamming or damage to the product Problem Poor print quality or toner adhesion Dropouts jamming or curl Excessive curl Jamming damage to product Cause The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot The paper has b
72. he cable with a high quality cable The printer driver does not automatically set up the selected product in the Printer Setup Utility or the Print amp Fax list Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the ready light is on ENWW Solve product software problems 103 Downloaded from ManualsPrinter com Manuals 104 Table 8 3 Problems in Mac OS X continued The printer driver does not automatically set up the selected product in the Printer Setup Utility or the Print amp Fax list Cause Solution The product software might not have been installed or was installed incorrectly Make sure that the product PPD is in the following hard drive folder e Mac OS X v10 4 Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt is the two letter language code for the language that you are using e Mac OS X v10 5 and v10 6 Library Printers PPDs Contents Resources If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt The interface cable might be defective or of poor quality A print job was not sent to the product that you wanted Cause The print queue might be stopped Delete the GZ file from the following hard drive folder e Mac OS X v10 4 Library Printers PPDs Contents Resources lt lang gt lproj w
73. he tray and follow the onscreen instructions or open and close the print cartridge door to resume printing Attention light is blinking and ready The product has experienced a continual _ If the recovery is successful the product light is on error from which it will recover on its continues to the processing data state own and completes the job If the recovery is unsuccessful the product continues to the continuable error state Try removing any media from the media path and turning the product power off and then on again The attention and ready lights are on The product has experienced a fatal error 1 Turn off the product or disconnect from which it cannot recover the power cord from the product 2 Wait 30 seconds and then turn on the product or reconnect the power cord to the product 3 Wait for the product to initialize If the error persists contact HP customer support See Customer support on page 115 ENWW Interpret control panel light patterns 81 Downloaded from ManualsPrinter com Manuals Table 8 2 Control panel light patterns continued Light status State of the product The product is attempting to locate a wireless network The wireless light is blinking The product is connected to a wireless network The wireless light is on Action No action is required No action is required The product is not connected to a network and the wireless unit in the pro
74. her product Replace the cable if necessary Solve wireless problems The installation program cannot detect the product during the setup process Cause Solution The product is off Verify that the product is on and ready Restart the product if necessary The product is too far away from the wireless router or access Move the product closer to the wireless router or access point point A personal firewall program is blocking communication Temporarily disable the firewall program to install the product Re enable the firewall program once the product installation is complete If disabling the firewall allows you to communicate with the product you might want fo assign the product a static IP address and then re enable the firewall For information about firewalls that are used in an HP environment see www hp com support XP_firewall_information The product is not communicating with the wireless router or e Verify that the wireless tj light is on If it is not on press access point the wireless 1 button e Move the product closer to the wireless router or access point and then try again e Restore the default wireless settings a Turn the product off b Press and hold the wireless tp button and the cancel X button and then turn the product on c Hold the buttons until all the lights blink in unison and then release the buttons If the error persists uninstall the product and then re run the installer progra
75. here lt lang gt is the two letter language code for the language that you are using e Mac OS X v10 5 and v10 6 Library Printers PPDs Contents Resources Reinstall the software See the getting started guide for instructions Replace the interface cable with a high quality cable Solution Restart the print queue Open print monitor and select Start The wrong product name is being used Another product with the same or similar name might have received your print job You are unable to print from a third party USB card Cause This error occurs when the software for USB products is not installed Chapter 8 Solve problems Downloaded from ManualsPrinter com Manuals Jobs Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Printer Setup Utility or Print amp Fax list Solution When adding a third party USB card you might need the Apple USB Adapter Card Support software The most current version of this software is available from the Apple Web site ENWW When connected with a USB cable the product does not appear in the Printer Setup Utility or Print amp Fax list after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software troubleshooting component Check that your Macintosh supports USB Verify that your Macintosh operating system is Mac OS X v10 4 or later
76. hr LASERJET PROFESS L P1100 Printer series p User Guide www hp com support lip 1100series Downloaded from ManualsPrinter com Manuals Downloaded from ManualsPrinter com Manuals Y HP LaserJet Professional P1100 Printer series Downloaded from ManualsPrinter com Manuals Copyright and License 2011 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation Without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CE651 91008 Edition 1 3 2011 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Intel Core is a trademark of Intel Corporation in the U S and other countries ENERGY STAR and the ENERGY STAR mark are registered U S marks Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation Downloaded from ManualsPrinter com Manuals Conventions used in this guide OTIP Tips provide helpful hints or shortcuts APA ps p p
77. ick Printers Or Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer 2 Inthe list of printers right click the name of this product and then click the Properties menu item to open the printer properties dialog box 3 Click the Device settings tab and then move the Print Density slider to the desired setting 4 Click the Apply button to accept the setting and then click the OK button to close the dialog box 98 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Solve performance problems Problem Pages print but are totally blank Pages print very slowly Cause The cartridge pull tab or the sealing tape might still be in the print cartridge The document might contain blank pages The product might be malfunctioning Solution Verify that the cartridge pull tab and tape have been removed completely from the print cartridge Check the document that you are printing to see if content appears on all of the pages To check the product print a Configuration page Print on a different type of paper Heavier paper types can slow the print Pages did not print job Complex pages can print slowly Narrow or small media can print slowly Using the FastRes 1200 print quality setting can cause slow printing Proper fusing may require a slower print speed to ensure the best print quality 1 Open the
78. imits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 of Industry Canada Pour l usage d int rieur Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescribes dans le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Le composant RF interne est conforme la norme CNR 210 d Industrie Canada European Union regulatory notice The telecommunications functionality of this product may be used in the following EU and EFTA countries regions ENWW Additional statements for wireless products 135 Downloaded from ManualsPrinter com Manuals Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Notice for use in France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This equipment may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see
79. ings driver presets Macintosh 22 drivers 14 19 priority 13 18 Settings tab embedded Web server 58 shipping product 116 size specifications product 118 size media tray selection 36 skewed pages 91 software embedded Web server problems 102 settings 13 18 software license agreement 113 supported operating systems 18 supported Windows operating systems 12 uninstalling for Windows 15 uninstalling Macintosh 18 solving 78 creases 96 curl 96 direct connect problems 100 dropouts 94 feeding problems 91 131 133 16 21 Index 141 gray background 94 light or faded print 93 loose toner 95 misformed characters 95 moisture on trailing edge 97 page skew 96 skewed pages 91 steam or vapor from the product 97 toner scatter outline 97 toner smear 95 toner specks 93 vertical lines 94 vertical repetitive defects 95 wave 96 wireless problems 100 wrinkles 96 See also problem solving special media guidelines 35 special paper guidelines 35 specifications device features 3 electrical and acoustic 118 environment 118 physical 118 Spool32 errors 102 status light patterns 80 stopping a print request 44 storing print cartridges 60 product 118 supplies counterfeit 60 non HP 60 ordering 107 108 part numbers 108 recycling 60 121 supplies status page 56 support online 115 repacking product 116 supported media 37 T TCP IP operating systems supported 142 Index technical support o
80. int settings Changes to print settings are prioritized depending on where the changes are made fey NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else e Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box e Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software You can change most of the print settings here e Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes ENWW Priority for print settings 13 Downloaded from ManualsPrinter com Manuals Change printer driver settings for Windows 14 Downloaded from ManualsPrinter com Manuals Change the settings for all print jobs until the software program is closed 1 On the File menu in
81. ireless router or access point and the product are set to use the same mode or protocol e Ifthe light is off the product is not connected to the network and the wireless unit in the product might be off Press the wireless button to try connecting to the network or run the Wireless Configuration utility to configure the product See Use the Wireless Configuration utility on page 31 To verify that the product finds the network print a configuration page The product should have an IP address assigned to it If the product remains unable to connect to the network uninstall and then reinstall the product If the error persists contact a network administrator or refer to the user manual of the wireless router or access point 3 Check to see if any control panel lights are lit See Interpret control panel light patterns on page 80 4 Make sure that the paper that you are using meets specifications 5 Make sure that the paper is loaded correctly in the input tray 78 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Make sure that the product software is installed correctly Verify that you have installed the printer driver for this product Check the program to make sure that you are using the printer driver for this product Print a configuration page See Print the information pages on page 56 a If the page does not print verify that the input tray contains paper b Ifthe page jams in the product s
82. isable any licensing or control feature of the HP Software If this Software is provided by HP for Use with an imaging or printing product for example if the Software is a printer driver firmware or add on the HP Software may only be used with such product HP Product Additional restrictions on Use may appear in the User Documentation You may not separate component parts of the HP Software for Use You do not have the right to distribute the HP Software b Copying Your right to copy means you may make archival or back up copies of the HP Software provided each copy contains all the original HP Software s proprietary notices and is used only for back up purposes 3 UPGRADES To Use HP Software provided by HP as an upgrade update or supplement collectively Upgrade you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade To the extent the Upgrade supersedes the original HP Software you may no longer use such HP Software This EULA applies to each Upgrade unless HP provides other terms with the Upgrade In case of a conflict between this EULA and such other terms the other terms will prevail 4 TRANSFER ENWW End User License Agreement 113 Downloaded from ManualsPrinter com Manuals a Third Party Transfer The initial end user of the HP Software may make a one time transfer of the HP Software to another end user Any transfer will include all component parts media Us
83. le sided printing 23 Macintosh 23 paper loading orientation 40 See also duplex printing dpi dots per inch specifications 3 drivers Macintosh settings 22 Macintosh troubleshooting 103 paper types 38 presets Macintosh 22 quick sets Windows 46 settings 13 14 18 19 Windows opening 45 duplex printing 23 Macintosh 23 paper loading orientation 40 See also double sided printing E EconoMode setting 59 electrical specifications 118 embedded Web server 16 21 Configuration page 58 HP Smart Install tab 58 Information tab 58 Networking tab 58 product status 58 Settings tab 58 shop for supplies 58 supplies status 58 support 58 using 57 end of life disposal 123 envelopes loading orientation 40 environment specifications 118 environmental features 2 environmental stewardship program 121 ePrint 50 AirPrint 52 HP Cloud Print 50 HP Direct Print 51 errors software 102 European Union waste disposal 123 Index 139 EWS See embedded Web server F feeding problems solving 91 Finnish laser safety statement 133 first page use different paper 22 fraud hotline 60 G General Protection FaultException OE 102 H HP Cloud Print 50 HP Customer Care 115 HP Direct Print 51 HP fraud hotline 60 HP Smart Install wireless install 28 HP Smart Install tab embedded Web server 58 humidity specifications 118 l Illegal Operation errors 102 improve print quality 93 information pages configuration page 56 demo p
84. led or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the product in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Print the information pages on page 56 For a complete explanation of the features and functionality of the embedded Web server see HP Embedded Web Server sections on page 58 16 Chapter 2 Software for Windows ENWW Downloaded from ManualsPrinter com Manuals 3 Use the product with Mac e Software for Mac e Print with Mac ENWW Downloaded from ManualsPrinter com Manuals Software for Mac Supported operating systems for Macintosh The product supports the following Macintosh operating systems Mac OS X v10 4 v10 5 and v10 6 oy NOTE PPC and Intel Core processors are supported Supported printer drivers for Macintosh The HP LaserJet software installer provides PostScript Printer Description PPD files a CUPS driver and the HP Printer Utilities for Mac OS X The HP printer PPD file in combination with the CUPS driver provides full printing functionality and access to specific HP printer features Remove software for Mac Use the uninstall utility to remove the software 1 2 3 Browse to the following folder Library Printers hp laserjet P1100 P1560 P1600Series Double click the HP Unins
85. m When prompted for network settings provide the settings and then continue the installation 100 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals The product cannot connect to the wireless network Cause The product wireless settings and the network settings do not match The wireless router or access point is configured with a media access control MAC filter that is denying the product access to the network The wireless connection is sometimes disabled Cause The product environment might be affecting wireless communication The following situations can affect wireless communication e A concrete or metal framed wall stands between the product and the wireless router or access point e Televisions computer appliances microwave ovens intercoms mobile cellular phones battery chargers and AC power adapters are installed close to the network e broadcast station or high tension wire is located close to the network e A fluorescent light that is near the network is being switched on or off Downloaded from ManualsPrinter com Manuals Solution You might need to configure the product network settings manually Verify that you know the following network settings e Communication mode e Network name SSID e Channel ad hoc networks only e Authentication type Use the Wireless Configuration utility to configure the product to print on wireless network If the error p
86. mail address e Documents from select mobile device print applications Use HP Cloud Print Use HP Cloud Print to print e mail messages and attachments by sending them to the product s e mail address from any e mail enabled device NOTE The product must be connected to a wired or wireless network To use HP Cloud Print you must first have access to the Internet and enable HP Web Services 1 Enable HP Web Services in the HP Embedded Web Server EWS by following these steps a After the product is connected to the network print a configuration page and identify the product IP address b At your computer open a Web browser and enter the product IP address into the address line The HP EWS appears 50 Chapter 6 Print tasks ENWW Downloaded from ManualsPrinter com Manuals c Click the HP Web Services tab If your network does not use a proxy server to access the Internet proceed to the next step If your network uses a proxy server to access the Internet follow these instructions before proceeding to the next step i Select the Proxy Settings tab ii Select the Check this box if your network uses a proxy server to access the Internet check box iii In the Proxy Server field enter the proxy server address and port number and then click the Apply button d Select the HP Web Services tab and click the Enable button The product configures the connection to the Internet and then a message appears informing you that
87. mend the use of non HP print cartridges either new or remanufactured y NOTE Any damage caused by a non HP print cartridge is not covered under the HP warranty and service agreements To install a new genuine HP print cartridge see Replace the print cartridge on page 62 HP fraud hotline and Web site Call the HP fraud hotline 1 877 219 3183 toll free in North America or go to www hp com go anticounterfeit when you install an HP print cartridge and the control panel message says the cartridge is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the orange pull tab is missing or the packaging differs from HP packaging Recycle supplies To recycle a genuine HP print cartridge place the used cartridge in the box in which the new cartridge arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item 60 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Replacement instructions Redistribute toner When a small amount of toner remains in print cartridge faded or light areas might appear o
88. n inkjet products ENWW Downloaded from ManualsPrinter com Manuals Special paper or print media guidelines 35 Change the print driver to match the media type and size Selecting media by type and size results in significantly better print quality for heavy paper glossy paper and overhead transparencies Using the wrong setting can result in unsatisfactory print quality Always print by type for special print media such as labels or transparencies Always print by size for envelopes 9 NOTE Depending on the software program the commands and dialog box names that follow might be different 1 On the File menu in the software program click the Print menu item Select the driver and then click the Properties button or the Preferences button 2 3 Click the Paper Quality tab 4 In the Type is or Size is list box select the correct media type or size 5 Click the OK button 36 Chapter 5 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals Supported paper sizes This product supports various paper sizes and it adapts to various media NOTE To obtain best print results select the appropriate paper size and type in your print driver before printing Table 5 1 Supported paper and print media sizes Size Letter Dimensions 216 x 279 mm 8 5 x 11 in Input tray Priority input slot wireless models only lt Legal 216 x 356 mm 8 5 x 14 in
89. n print a separate cover page for your document that includes a message such as Confidential 1 2 On the File menu click Print Select the driver 22 Chapter 3 Use the product with Mac Downloaded from ManualsPrinter com Manuals ENWW 4 Open the Cover Page menu and then select whether to print the cover page Before Document or After Document In the Cover Page Type menu select the message that you want to print on the cover page Ey NOTE To print a blank cover page select Standard as the Cover Page Type Print multiple pages on one sheet of paper in Macintosh You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages V2 iis 4 A o N pi On the File menu click Print Select the driver Open the Layout menu Next to Pages per Sheet select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 Next to Layout Direction select the order and placement of the pages on the sheet Next to Borders select the type of border to print around each page on the sheet Print on both sides duplex Print on both sides manually 1 ENWW Insert enough paper into the input tray to accommodate the print job If you are loading special paper such as letterhead load it face down in the tray On the File menu click Print Mac OS X v10 4
90. n the printed page You might be able to temporarily improve print quality by redistributing the toner 1 Open the print cartridge door and then remove the print cartridge 2 A CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric ENWW Manage supplies and accessories 61 Downloaded from ManualsPrinter com Manuals 3 Reinsert the print cartridge into the product and then close the print cartridge door If the print is still light install a new print cartridge Replace the print cartridge When a print cartridge approaches the end of useful life you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality 1 Open the print cartridge door and then remove the old print cartridge 62 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 2 Remove the new print cartridge from the packaging Place the used print cartridge in the bag and box for recycling A CAUTION To prevent damage to the print cartridge hold the print cartridge at each end Do not touch the cartridge shutter or the roller surface 3 Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge ENWW Manage supplies and accessories 63 Downloaded from ManualsPrinter com Ma
91. naderssadsonsania dosed e e E a ie 133 Substances Table nine dde da uma 134 Restriction on Hazardous Substances statement Turkey cccccceceeeeeseeeeenteeeeeseees 134 x ENWW Downloaded from ManualsPrinter com Manuals Additional statements for wireless products cccesseceeeeeseeeeeeeeeeeeeeeeeeneeeecseeeeecseeeeeseeeestseeees 135 FCC compliance statement United States 52 acscvsordersviertcrnnedeevieucnaedesnuanranrinnecnenanes 135 Australia statement ET D 135 Brazil ANATELS Semen attente 135 Canadian statements menacent donnant aasieaaneiaak Gaaers 135 European Union regulatory n lie s rit init tite easitue 135 Notice for use in Flame annee annees 136 Notice for use in Russia non unanimement 136 Korean statement ensani ei E EEE SEE E E 136 Taiwan statemen eene eee E E NEE E E E OE TR 137 Vietnam Telecom wired marking for ICTQC Type approved products nssssoseeeeeoene 137 WGN siaiesnieacssistiowedtins casstedaencnachsnnideswasensnsdadancianssnawnsiaienenaadsintacsdanesdasetseses dites sass dan marne daneserens 139 ENWW Downloaded from ManualsPrinter com Manuals xi xii ENWW Downloaded from ManualsPrinter com Manuals 1 Product basics e Product comparison e Environmental features e Product features e Product views ENWW Downloaded from ManualsPrinter com Manuals Product comparison HP LaserJet Professional P1100 Printer series HP LaserJet Professional P110
92. nline 115 repacking product 116 temperature specifications 118 tips iii toner loose toner 95 low 93 redistributing 61 scatter outline 97 smear 95 specks 93 toner cartridges See print cartridges tray features 3 jams clearing 84 Tray 1 23 trays capacity 38 double sided printing 23 loading 40 paper orientation 40 troubleshooting 78 Macintosh problems 103 See also solving problem solving troubleshooting checklist 78 types media tray selection 36 U uninstalling Windows software 15 uninstalling Macintosh software 18 uninstalling Windows software 15 USB cable part number 108 USB port problem solving 99 troubleshooting Macintosh 104 type included 3 V view product 5 W warnings iii Downloaded from ManualsPrinter com Manuals warranty customer self repair 115 license 113 print cartridges 112 product 110 Web sites customer support 115 fraud reports 60 Macintosh customer support 115 Material Safety Data Sheet MSDS 124 ordering supplies 107 Windows driver settings 14 problem solving issues 102 ENWW Downloaded from ManualsPrinter com Manuals 2011 Hewlett Packard Development Company L P www hp com WMA O DOk6HkEtOO08m ManualsPrinter com Manuals
93. nnalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annot s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet Professional P1100 P1100w kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoistydkaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina nakymatt mallelasersateilylle laitteen ollessa toiminnassa Ala katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W
94. ns View or change network settings Use the embedded Web server to view or change IP configuration settings 1 Print a configuration page and locate the IP address e Ifyou are using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e Ifyou are using IPv the IP address is a hexadecimal combination of characters and digits It has a format similar to this XXKX KKKX KXKX XXXX KXXX 2 To open the embedded Web server type the IP address into the address line of a Web browser 3 Click the Networking tab to obtain network information You can change settings as needed ENWW Network connection wireless models only 31 Downloaded from ManualsPrinter com Manuals Set or change the network password Use the embedded Web server to set a network password or change an existing password 1 Open the embedded Web server click the Networking tab and click the Password link y NOTE If a password has previously been set you are prompted to type the password Type the password and then click the Apply button 2 Type the new password in the Password box and in the Confirm Password box 3 At the bottom of the window click the Apply button to save the password IP address The product IP address can be set manually or it can be configured automatically using DHCP BootP or AutolP To change the IP address manually use the HP Embedded Web Server 1 Open the HP Embedded Web Server and then click
95. ntion A light Indicates that the print cartridge door is open or other errors exist 2 Ready light When the product is ready to print the ready light is on When the product is processing data the ready light blinks 1 Wireless button To detect wireless networks press the wireless button This button also enables and disables the wireless feature 2 Wireless light When the product is searching for a network the wireless light blinks When the product is connected to a wireless network the wireless light is on 3 Attention A light Indicates that the print cartridge door is open or other errors exist 8 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals 4 Ready light When the product is ready to print the ready light is on When the product is processing data the ready light blinks 5 Cancel X button To cancel the print job press the cancel button Press and hold the button for 5 seconds to print a configuration page ENWW Product views Downloaded from ManualsPrinter com Manuals 9 10 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals 2 Software for Windows e Supported operating systems for Windows e Supported printer drivers for Windows e Priority for print settings e Change printer driver settings for Windows e Remove software for Windows e Supported utilities wireless models only
96. nuals 4 Bend the tab on the left side of the cartridge until the tab breaks loose and then pull the tab until all the tape is removed from the cartridge Place the tab and tape in the print cartridge box to return for recycling 5 Insert the print cartridge in the product and then close the print cartridge door A CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 64 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Replace the pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the product regularly mispicks no media feeds through you might need to change or clean the pickup roller See Clean the pickup roller on page 71 to order a new pickup roller 1 Open the print cartridge door and then remove the print cartridge A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper ENWW Manage supplies and accessories 65 Downloaded from ManualsPrinter com Manuals 2 Find the pickup roller 3 Release the small white tabs on each side of the pickup roller and rotate the pickup roller toward the front 4 Gently pull the pickup roller up and out 66 Chapter 7 Manage and maintain the pro
97. number of print copies with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Advanced tab 2 In the Copies area use the arrow buttons to adjust the number of copies If you are printing multiple copies click the Collate check box to collate the copies 3 Click the OK button Print colored text as black with Windows 1 Open the printer driver click the Properties or Preferences button and then click the Advanced tab 2 Click the Print All Text as Black check box 3 Click the OK button ENWW Print with Windows 45 Downloaded from ManualsPrinter com Manuals Save custom print settings for reuse with Windows Use a printing quick set 1 Open the printer driver and then click the Properties or Preferences button The Print Tasks Quick Sets drop down list appears on all tabs except the Services tab In the Print Tasks Quick Sets drop down list select one of the quick sets and then click OK to print the job with the predefined settings Create a custom printing quick set 1 2 3 4 Open the printer driver and then click the Properties or Preferences button The Print Tasks Quick Sets drop down list appears on all tabs except the Services tab Select an existing quick set as a base Select the print options for the new quick set Click Save As type a name for the quick set and then click OK Improve print quality with Windows Select a page size
98. o not use envelopes that are wrinkled nicked stuck together or Use envelopes where the seam otherwise damaged extends all the way to the corner of the envelope Do not use envelopes that have clasps snaps windows or coated Use peel off adhesive strips that are linings approved for use in laser printers Do not use self stick adhesives or other synthetic materials Labels Use only labels that have no Do not use labels that have Transparencies exposed backing between them Use labels that lie flat Use only full sheets of labels Use only transparencies that are approved for use in laser printers Place transparencies on a flat surface after removing them from the product wrinkles or bubbles or are damaged Do not print partial sheets of labels Do not use transparent print media not approved for laser printers Letterhead or preprinted forms Use only letterhead or forms approved for use in laser printers Do not use raised or metallic letterhead Heavy paper Glossy or coated paper Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product Use only glossy or coated paper that is approved for use in laser printers Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product Do not use glossy or coated paper designed for use i
99. olded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package ENWW Downloaded from ManualsPrinter com Manuals Solve paper handling problems 91 Problem Cause Solution The product does not pull media from The product might be in manual feed At the computer follow the onscreen the input tray mode instructions to deactivate manual feed mode Or at the product open and close the print cartridge door The pickup roller might be dirty or Contact HP Customer Care See Service damaged and support on page 109 or the support flyer that came in the box The paper length adjustment control in Set the paper length adjustment control the input tray is set at a length that is to the correct length greater than the media size 92 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Solve image quality problems You can prevent most print quality problems by following these guidelines e Use paper that meets HP specifications See Paper and print media on page 33 e Clean the product as necessary See Clean the product on page 71 Image defect examples This section provides information about identifying and correcting print defects y NOTE If these steps do not correct the problem contact an HP authorized dealer or service representative Light print or faded e Redistribute the toner to extend the
100. ork connection and an infrastructure network connection Ad hoc network Infrastructure network Turn off the product wireless unit If you want to disconnect the product from a wireless network you can turn off the wireless unit in the product 1 At the product control panel press and hold the wireless button for more than 5 seconds 2 To confirm that the wireless unit is turned off print a configuration page and then verify that the product IP address is specified as 0 0 0 0 on the configuration page 30 Chapter 4 Connect the product ENWW Downloaded from ManualsPrinter com Manuals Configure the network product Use the Wireless Configuration utility Use the Wireless Configuration utility to configure the product to print on a wireless network 1 Connect the wireless product to the computer through a USB cable 2 Click the Start button and then click the Programs or All Programs menu item 3 Click the HP menu item and then click the HP LaserJet Professional P1100 Printer series menu item 4 Click the Wireless Configuration menu item 5 Follow the onscreen instructions to configure the product to print on a wireless network Restore default wireless settings 1 Turn the product off 2 Press and hold the wireless y button and the cancel X button and then turn the product on 3 Hold the buttons until all the lights blink in unison and then release the butto
101. ose the following types of installations e Easy Install recommended You will not be prompted to accept or make changes to default settings and you automatically will accept the software license agreement e Advanced Install You will be prompted to accept or make changes to default settings ENWW USB connection 27 Downloaded from ManualsPrinter com Manuals Network connection wireless models only The product can connect to wireless networks Supported network protocols To connect a networking equipped product to a network you need a network that uses one of the following protocols e TCP IP IPv4 or IPv e Port 9100 e LPR e DHCP e AutolP e SNMP e Bonjour e SLIP e WSD e NBNS Install the product on a wireless network with HP Smart Install y NOTE This installation type is supported for Windows only The HP Smart Install allows you to install the product driver and software by connecting the product to a computer through a USB cable If the product previously has been installed on a network reset the wireless defaults See Restore default wireless settings on page 31 NOTE The installation CD is not required during a HP Smart Install Do not insert the software installation CD into the computer CD drive 1 Turn on the product and then connect the USB cable to the product and the computer The installation program should start automatically 28 Chapter 4 Connect the product ENWW Do
102. ouble click System Preferences and then click Print amp Fax 3 Open Print Queue click Printer Setup click the Utility tab and then click Open Printer Utility 4 Click HTMLConfig 5 Click the Networking tab and then click Wireless in the list on the left 6 Under Communication Mode click Infrastructure select a network name from the Available Network Names SSID list and then click the lt lt button 7 From the Security Mode pop up menu under Authentication click WEP 8 Type the WEP key and then click Apply 9 Click OK in the confirmation box 10 Close the HTML Config windows and the Print Queue window 11 In the Print amp Fax window choose the USB option listed with the product model and then click the minus button 12 When the window with the list of printers appears choose the Bonjour option listed with the product model and then click Add 20 Chapter 3 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals Supported utilities for Mac wireless models only Embedded Web server Network models are equipped with an embedded Web server which provides access to information about device and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator Apple Safari or Firefox The embedded Web server resides on the device It is not loaded on a network server The embedded Web server provides an interface to the devi
103. per path Do not use bond or rough paper AaBbCc AgBbCc AaBbCC AaBbCc A BbEC E NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 60 to 163 g m 16 to 43 Ib that has a smooth surface 1 Make sure that the product is idle and the ready light O is on 2 Load media in the input tray 3 Open the printer Properties 4 Click the Device Settings tab 5 In the Cleaning Page area click the Start button to process the cleaning page NOTE The cleaning process takes about 2 minutes The cleaning page stops periodically during the cleaning process Do not turn the product off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the product 72 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Clean the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of the printed sheets A WARNING Before changing the separation pad turn the product off disconnect the power cord from the wall outlet and then wait for the product to cool 1 Disconnect the power cord from the product Open the print cartridge door and then remove the print cartridge A CAUTION Do not touch the black sponge transfer roller inside the product Doing so can damage th
104. plieSnenrs niae a E EET E 60 R plac ment insituclinnss sss demie neniteiateenntmutenbn its 61 Redistribute Nr a ne er de 61 Replace the Srinbcanid es une eme ne 62 Replace the pickup roller iscsi ncviinintapdenchiosajdatweieaedaidantidos wxhesbiehannekavendineoaaseins 65 Replace the separation path thomas 68 Clean the produch issiran RS aA 71 Clean the pickup roller amener 71 Clean the paper pots riens 72 Clean the printearridaeatens ie ina tentait 73 Clean th edener ni sd nc Mae nes cr 75 rigele iregi ele le lie c no on rt A EA Ne an 75 8 Solve problems sante ion danse r al tises 77 Solve d nernliBrobl Me dense iama oem cent 78 Troubleshooting checklist san nent itonnneit 78 Factors that affect product performance 44 79 Interpret conirakpanel light paterns s enin siennes 80 Clear jams nenaon n en edie aaa ea ea 83 Common causes of jams en raneeanrenameumne and 83 J m locali oNS eese a ro bio E a a ari 84 Clear jams from the input tray ane nd iunnonnietn 84 Clear jams from the output areas is isssiisneae Mianherawenddcanvesenenonedhbeatisa e binotietainhsdleviansilaneses 87 Clear jams from inside the product 8 usines 89 Solve repeated jamsession naeia note al 90 Change the jam recovery setting ii neo berlenniiidinidatenunbeanvelenntins 90 Solve paper handling problems nets issonenntsen orne 91 Solve image quality problems sn mm nano 93 viii ENWW Downloaded from ManualsPrinter com
105. ponding correctly complete the steps in the following checklist in order If the product does not pass a step follow the corresponding troubleshooting suggestions If a step resolves the problem you can stop without performing the other steps on the checklist Troubleshooting checklist 1 Make sure that the product is set up correctly a b c d e Press the power button to turn on the product or to deactivate the Auto Off mode Check the power cable connections Make sure that the line voltage is correct for the product power configuration See the lakel that is on the back of the product for voltage requirements If you are using a power strip and its voltage is not within specifications plug the product directly into the wall If it is already plugged into the wall try a different outlet Make sure that the print cartridge is installed correctly If none of these measures restores power contact HP Customer Care 2 Check the cabling or wireless connection wireless models only b c Check the cable connection between the product and the computer Make sure that the connection is secure Make sure that the cable itself is not faulty by using a different cable if possible For a wireless connection look at the control panel wireless light Ifthe light is on the product has a connection with a network e Ifthe light is blinking the product is searching for a network connection Make sure that the w
106. print driver and then click the Properties or Preferences button 2 Click the Paper Quality tab and then use the Print Quality drop down list to select a lower resolution setting 3 Click the OK button or the Apply button to accept the setting The product might not be pulling paper correctly The paper is jamming in the product The USB cable might be defective or incorrectly connected Make sure that paper is loaded in the tray correctly Clear the jam See Clear jams on page 83 e Disconnect the USB cable at both ends and then reconnect it e Try printing a job that has printed in the past e Try using a different USB cable Other devices are running on the computer The product might not share a USB port If you have an external hard drive or switchbox that is connected to the same port as the product the other device might be interfering To connect and use the product disconnect the other device or use two USB ports on the computer ENWW Downloaded from ManualsPrinter com Manuals Solve performance problems 99 Solve connectivity problems Solve direct connect problems If you have connected the product directly to a computer check the USB cable e Verify that the cable is connected to the computer and to the product e Verify that the cable is not longer than 2 m 6 56 ft Replace the cable if necessary e Verify that the cable is working correctly by connecting it to anot
107. product previously has been installed on a network computer so that it already has an IP address and you want to install the printer driver on another computer complete the following steps 1 At the computer open the HP Embedded Web Server See Open the HP Embedded Web Server by using a network connection on page 57 2 Click the HP Smart Install tab 3 Click the Download button 4 Follow the onscreen instructions to complete the product installation ENWW Network connection wireless models only 29 Downloaded from ManualsPrinter com Manuals Perform a peer to peer ad hoc wireless installation The product can be installed wirelessly to a computer through a peer to peer ad hoc installation 1 Turn on the product and then restore the network setting 2 Print a configuration page see Configuration page on page 56 and find the network name SSID in the Network Information section 3 Refresh the computer wireless network connection list and then click the product network name SSID and connect to it 4 After several minutes print a configuration page and then find the product IP address 5 At the computer open a web browser type the product IP address in the address box and then press the Enter key to open the HP Embedded Web Server 6 Click the HP Smart Install tab and then click the Download button to install the product software The figures below show the difference between an ad hoc netw
108. ray and bin capacity Tray or bin Paper type Input tray Paper Envelopes KIKIKIKIKISK Specifications Quantity Range 150 sheets of 75 g m 20 b bond 60 g m 16 lb bond to 163 g m 43 lb bond 60 g m 16 Ib bond to 90 g Up to 10 envelopes m 24 lb bond Transparencies Minimum 0 13 mm 0 005 in Up to 75 transparencies thick 38 Chapter 5 Paper and print media Downloaded from ManualsPrinter com Manuals ENWW Tray or bin Paper type Specifications Quantity Output bin Paper Range Up to 125 sheets of 75 g m 20 lb bond 60 g m 16 lb bond to 163 g m 43 lb bond Envelopes Less than 60 g m 16 lb bond Up to 10 envelopes to 90 g m 24 Ib bond Transparencies Minimum 0 13 mm 0 005 in Up to 75 transparencies thick ENWW Supported paper types and tray capacity Downloaded from ManualsPrinter com Manuals 39 Paper orientation for loading trays If you are using paper that requires a specific orientation load it according to the information in the following table Paper type How to load paper Preprinted or letterhead e Face up e Top edge leading into the product Prepunched e Face up e Holes toward the left side of the product Envelope e Face up e Left short edge leading into the product Load paper trays Z CAUTION If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Clear jams on page 83 for more information
109. rrect itself AdaBb AdaBb AGBb AQGBb AdaBb e The photosensitive drum inside the print cartridge has probably been scratched Install a new genuine HP print cartridge a000 Gray background e Change the media to a lighter basis weight Aa BboCc e Check the product environment Very dry low humidity AdaBbCc conditions can increase the amount of background shading AaBbCc AaBbCc AaBbCc e The density setting might be too high Adjust the density setting See Change print density on page 98 Install a new genuine HP print cartridge 94 Chapter 8 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Toner smear e If toner smears appear on the leading edge of the media the media guides might be dirty Wipe the media guides with a dry lint free cloth e Check the media type and quality e The fuser temperature might be too low In the printer driver make sure the appropriate media type is selected e Try installing a new genuine HP print cartridge Loose toner e The fuser temperature might be too low In the printer AaB c driver make sure the appropriate media type is selected KIAIBOCC e Clean the inside of the product See Clean the product on page 71 AaBbCc e Check the media quality AaBbCc e Plug the product directly into an AC outlet instead of into AaBbCc a i a power strip Vertical repetitive defects
110. rt ENWW Downloaded from ManualsPrinter com Manuals THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Hewlett Packard limited warranty statement 111 Downloaded from ManualsPrinter com Manuals HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT AL
111. rt button and then click the Programs or All Programs menu item 2 Click the HP menu item and then click the HP LaserJet Professional P1100 Printer series menu item 3 Click the Uninstall menu item and then follow the onscreen instructions to remove the software Use the Windows Control Panel to remove software Windows XP Windows Server 2003 and Windows Server 2008 1 Click the Start button click the Control Panel item and then click the Add or Remove Programs item 2 Find and select the product from the list 3 Click the Change Remove button to remove the software Windows Vista and Windows 7 1 Click the Start button click the Control Panel item and then click the Programs and Features item 2 Find and select the product from the list 3 Select the Uninstall Change option ENWW Remove software for Windows 15 Downloaded from ManualsPrinter com Manuals Supported utilities wireless models only Embedded Web server The product is equipped with an embedded Web server which provides access to information about product and network activities This information appears in a Web browser such as Microsoft Internet Explorer Apple Safari or Firefox The embedded Web server resides on the product It is not loaded on a network server The embedded Web server provides an interface to the product that anyone who has a network connected computer and a standard Web browser can use No special software is instal
112. rtridge Not available for non HP supplies Product features Downloaded from ManualsPrinter com Manuals Benefit Supporting features Accessibility e The online user guide is compatible with text screen readers e All doors and covers can be opened by using one hand Security e Kensington lock receptacle on the back of the product 4 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Product views Front and left side view 1 Output bin 2 Foldable output tray extension 3 Input tray 4 Short media extender tool 5 Power button 6 Printcartridge door liftab 7 Control panel ENWW Product views Downloaded from ManualsPrinter com Manuals 1 Output bin 2 Foldable output tray extension 3 Priority input slot 4 Main input tray 5 Power button 6 Printcartridge door liftab 7 Control panel 6 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Back view USB port 2 Power connector 3 Kensington lock Serial number and product number location The label that contains the product number and serial number is on the rear of the product ENWW Product views Downloaded from ManualsPrinter com Manuals Control panel layout E NOTE See Interpret control panel light patterns on page 80 for a description of what the light patterns mean 1 Atte
113. rver 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers 2 In the list of printers double click the name of this product to open the print queue or spooler 3 Select the print job that you want to cancel right click the job and then click the Cancel or Delete item 44 Chapter 6 Print tasks ENWW Downloaded from ManualsPrinter com Manuals Print with Windows e NOTE Depending on the software program the commands and dialog box names that follow might be different Open the Windows printer driver 1 On the File menu in the software program click Print 2 Select the product and then click Properties or Preferences Get help for any print option with Windows Printer driver Help is separate from program Help The printer driver help provides explanations for the buttons check boxes and drop down lists that are in the printer driver It also includes instructions for performing common printing tasks such as printing on both sides printing multiple pages on one sheet and printing the first page or covers on different paper Activate the printer driver Help screens in one of the following ways e Inthe printer driver Properties dialog box click the Help button e Press the F1 key on the computer keyboard e Click the question mark symbol in the upper right corner of the printer driver e Right click on any item in the driver Change the
114. ry Information IEC 60950 1 2005 EN60950 1 2006 A11 2009 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN6231 1 2008 GB4943 2001 CISPR22 2005 A1 EN55022 2006 A1 Class B EN 61000 3 2 2006 EN 61000 3 3 2008 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 EN 301 489 1 V1 8 1 EN 301 489 17 V2 1 1 EN 300 328 V1 7 1 FCC Title 47 CFR Part 15 Subpart C Section 15 247 IC RSS 210 Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Typical Electricity Consumption TEC Test Procedure The product herewith complies with the requirements of the R amp TTE Directive 1999 5 EC Annex IV EMC Directive 2004 108 EC the Low Voltage Directive 2006 95 EC and the EuP Directive 2005 32 EC and carries the CE Marking C accordingly ENWW Declaration of Conformity HP LaserJet Pro P1102w 129 Downloaded from ManualsPrinter com Manuals This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confus
115. s this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 This product uses a radio module device which Regulatory Model number is BOISB 0803 00 as needed to meet technical regulatory requirements for the countries regions this product will be sold Shanghai China December 2010 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strae 140 D 71034 B blingen FAX 49 703 1 14 3143 www hp eu certificates USA Contact Product Regulations Manager Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 1 650 857 1501 128 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Declaration of Conformity HP LaserJet Pro P1102w Manufacturer s Name Manufacturer s Address declares that the product Product Name Regulatory Model Product Options Radio Module Print Cartridges Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Hewlett Packard Information Technology R amp D DoC BOISB 0901 06 rel 1 0 Shanghai Co Ltd Building 6 No 690 BiBo Road ZhangJiang Shanghai China HP LaserJet Pro P1102w BOISB 0901 06 ALL SDGOB 0892 CE285A conforms to the following Product Specifications SAFETY EMC Radio ENERGY USE Supplementa
116. sional P1100 Printer series Product weight 5 3 kg 11 6 Ib Product height 194 mm 7 6 in Product depth 224 mm 8 8 in Product width 347 mm 13 7 in 1 Values are based on preliminary data See www hp com support jp 1 100series Power consumption electrical specifications and acoustic emissions See www hp com go ljp1 100 regulatory for current information Environmental specifications Table C 2 Environmental specifications Operating Storage Temperature 15 to 32 5 C 59 to 90 5 F 20 to 40 C 4 to 104 F Relative Humidity 10 to 80 10 to 90 1 Values are based on preliminary data See www hp com support ip 100series 118 Appendix C Specifications ENWW Downloaded from ManualsPrinter com Manuals D Regulatory information e FCC regulations e Environmental product stewardship program e Declaration of Conformity HP LaserJet Professional P1102 P1102s P1106 and P1108 e Declaration of Conformity HP LaserJet Professional P1102w e Declaration of Conformity HP LaserJet Pro P1102w e Safety statements e Additional statements for wireless products ENWW Downloaded from ManualsPrinter com Manuals 119 FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential inst
117. ss Links Links are located in the upper right part of the status pages You must have Internet access to use any of these links If you use a dial up connection and did not connect when you first opened the HP Embedded Web Server you must connect before you can visit these Web sites Connecting might require that you close the HP Embedded Web Server and reopen it e Shop for Supplies Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice e Support Connects to the product support site You can search for help regarding general topics 58 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Economy settings Auto Off mode Auto Off is an energy saving feature of this product After a user specified time period the product automatically reduces its power consumption Auto Off The product returns to the ready state when a button is pressed or a print job is received When the product is in Auto Off mode all of the control panel LEDs and the power button backlight LED are off fey NOTE Although the product lights are off in Auto Off mode the product will work normally when it receives a print job Change the Auto Off delay time You can change how long the product remains idle Auto Off delay before it enters Auto Off mode y NOTE The default Auto Off delay setting is 5 minutes 1 Open the printer properties
118. taller app file Click the Continue button and then follow the onscreen instructions to remove the software Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made oy NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here might override settings changed anywhere else e Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box e Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup or Print dialog boxes 18 Chapter 3 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals Change printer driver settings for Macintosh Change the settings for all print jobs until the software program is closed 1 On the File menu click Print 2 Change the settings that you want on the various menus Change the default settings for Change the product configuration all print jobs settings 1 On the File menu click Print Mac OS X v10 4 2 Change
119. ter com Manuals Use the HP Embedded Web Server wireless models only Use the HP Embedded Web Server EWS to view product and network status and to manage printing functions from a computer View product status information Determine the remaining life on all supplies and order new ones View and change the product default configuration settings View and change network configuration You do not need to install any software on the computer You only need to use one of these supported Web browsers Internet Explorer 6 0 and later Firefox 1 0 and later Mozilla 1 6 and later Opera 7 0 and later Safari 1 2 and later Konqueror 3 2 and later The HP Embedded Web Server works when the product is connected to a TCP IP based network The HP Embedded Web Server does not support IPX based connections or direct USB connections 6 NOTE You do not have to have Internet access to open and use the HP Embedded Web Server However if you click a link on any of the pages you must have Internet access to go to the site associated with the link Open the HP Embedded Web Server by using a network connection To open the HP Embedded Web Server type the IP address or host name of the product in the address field of a supported Web browser To find the IP address print a configuration page at the product by pressing and holding the cancel X button when the ready Q light is on and no other jobs are printing Hold the button until
120. the ready light starts blinking 26 TIP After you open the URL bookmark it so that you can return to it quickly in the future ENWW Use the HP Embedded Web Server wireless models only 57 Downloaded from ManualsPrinter com Manuals HP Embedded Web Server sections Information tab The Information pages group consists of the following pages e Device Status displays the status of the product and HP supplies e Device Configuration shows the information found on the Configuration page e Supplies Status shows the status of HP supplies and provides part numbers To order new supplies click Order Supplies in the upper right part of the window e Network Summary shows the information found on the Network Summary page Settings tab Use this tab to configure the product from your computer If this product is networked always consult with the product administrator before changing settings on this tab The Settings tab contains the Printing page where you can view and change the default print job settings Networking tab Network administrators can use this tab to control network related settings for the product when it is connected to an IP based network HP Smart Install tab oy NOTE This tab is supported for Windows only Use this tab to install the product driver and software on a computer Click the Download button to start the installation process and then follow the onscreen instructions to finish the proce
121. tnnsdncenntareinnetensce 122 United States and Puerto Rica in iitennersts 122 Multiple returns more than one cartridge 122 Single returns and nee es de aus 122 SIMA CLIN nd HN ed ous 122 Nom U S refusent asie 123 POD rips Re a ie a rags 123 Material restrictions a de don 123 Disposal of waste equipment by users in private households in the European Union 123 Chemical substances gos cea cates taveravia saud eareaseiasanebonungusean lavuavesaivatamimncenunnad teres 123 Material Safety Data Sheet MSDS ccecccceeseeceeeneeeceeeseeeeeeaeeeeceseeeesseeeesenaeees 124 For mo e MOOD ses ntact oi a entree 124 Declaration of Conformity HP LaserJet Professional P1102 P1102s P1106 and P1108 125 Declaration of Conformity HP LaserJet Professional P1102w c cccsesseeceeesseeeeeenseeeeeeseeeeeeaes 127 Declaration of Conformity HP LaserJet Pro P1102w cceesceccssceeceeesneeeeeeseeeeeeeetseeeesseeeeeeneaes 129 Safely SNS ba ofeach te asec eerste a anes vee es ra 131 DAS STS Menner a a a E a 131 Canadian DOC Peel ett ths aise ses cota iced dove nnieaacindeecbone baste iabibs ePbdnlec ocala neansacdicnnmaaedonine 131 VCCI statement Japan see 131 Power cord instruUCHONS eat nai 131 Power cord statement Japan 5ssiieiiiininstinnidaune 131 EMC statement Korea sisi 132 Laser statement for Finland dites 133 GS statement Germany sca csec icaiicecssonsunsvadee
122. together using strapping or packaging tape The package can weigh up to 31 kg 70 lb 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from www hp com recycle or 1 800 340 2445 holds up to 31 kg 70 lb of HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box Shipping For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice 122 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Residents of Alaska and Hawaii Do not use the UPS label Call 1 800 340 2445 for information and instructions The U S Postal Service provides no cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii Non
123. uct updates ENWW Downloaded from ManualsPrinter com Manuals 55 Print the information pages You can print the following information pages Configuration page The configuration page lists current product settings and properties It also contains a status log report To print a configuration page do the following 1 Open the printer driver and then click the Properties or Preferences button 2 Click the Services tab and then in the Print Information Pages drop down list click the Config Page list item 3 Click the Print button On wireless models you can print the configuration page from the product control panel A Atthe control panel press and hold the cancel X button until the ready O light starts blinking and then release the button Supplies status page To print the supplies status page select it from the Print Information Pages drop down on the Services tab in the printer driver The supplies status page provides the following information e The estimated percentage of toner remaining in the print cartridge e The number of pages and print jobs that have been processed e Ordering and recycling information Demo page To print the demo page select it from the Print Information Pages drop down on the Services tab in the printer driver The demo page contains examples of text and graphics and is used to show product print quality 56 Chapter 7 Manage and maintain the product ENWW Downloaded from ManualsPrin
124. where you purchased the product Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach ENWW Environmental product stewardship program 123 Downloaded from ManualsPrinter com Manuals Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by accessing the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment 124 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Declaration of Conformity HP LaserJet Professional P1102 P1102s P1106 and P1108 Manufacturer s Name Manufacturer s Address declares that the product Product Name Regulatory Model Product
125. wnloaded from ManualsPrinter com Manuals e Ifthe HP Smart Install program does not start automatically AutoPlay might be disabled on the computer Browse the computer and double click the HP Smart Install drive to run the program If you cannot find the HP Smart Install drive use the product installation CD to install the software e Ifthe program prompts you to select a connection type select the connection type you will use to print to the product after installation 2 Follow the onscreen instructions to complete the product installation 3 When the installation is complete if you want to verify that the product has a network IP address print a configuration page Press and hold the product cancel X button until the ready O light blinks and then release the button to print the configuration page Install the product on a wireless network with the software CD 1 Insert the software CD into the computer CD tray If the installation program does not start automatically browse the CD contents and run the SETUP EXE file 2 Follow the onscreen instructions to complete the product installation 3 When the installation is complete if you want to verify that the product has a network IP address print a configuration page Press and hold the product cancel X button until the ready light blinks and then release the button to print the configuration page Install the software for a product currently on the network When the

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