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umitl201 - Practical Automation

1. E 0 3 00 U n AC INPUT IEC320 INLET AC LINE CORD 7 5 FT SUPPLIED WITH 115VAC SYSTEMS ONLY 7 TM 1 69 E 5 2 9 DC OUTPUT 5 PIN DIN PLUG 19 2 6 Mechanical Detail Drawing PS60 H Mounting Bracket d i 4 5 6 dh 7 47 B E J Y ds 1 50 m T 3 78 Pa ge 67 of 72 Date 1 17 2006 19 22 7 Optional Bottom Mounting Plate 2 00 and 3 25 SLOT FOR 6 SCREW 4X 7 50 4 i 1 1 6 00 5 50 1020 L 5669 Y UN 55 1 1 30 1 59 5 50 PRINTER MOUNTING HOLE 49 1 8 58 2 Page 68 of 72 Date 1 17 2006 19 2 8 Optional Side Mounting Rails e e
2. 721 RS 232 Serial Interface Card Assembly Dip Switch pee Positions 1 8 Closed On 5 Ol Open Off ee C C SERIAL emu 7 2 2 Serial DIP Switch Settings Dip Switch 0 Closed On 1 Open Off Dip Switch Notes 1 Baud 0 9600 1 4800 0 192 1 57 6 0 1200 0 1 1 Future 2 Baud 0 0 1 1 0 101 3 Baud 0 0 0 0 1 1 11 4 Data Length 0 8 Bits 1 7 Bits 5 Parity Check 0 Disabled 1 Enabled 6 Parity Type 0 Even 1 Odd 7 Flow Control 0 Busy Xon Xoff 8 Future 0 0 Factory Default 0x00 9600 Baud 8 Data Bits No Parity Busy Flow Control 7 2 3 Serial Interface Pin out Serial Adapter Printer Typical 05 95 Signal Description PC Port Connector 9 Pin Pin No 1 OUTPUT Fixed spacing signal pull up to 5V Carrier Detect Pull up 2 OUTPUT Data Transmitted by the printer 3 INPUT Data Received by the printer 4 5 Logic Signal ground 6 OUTPUT Fixed spacing signal pull up to 5V DTR Pull Up 7 AUK RECV INPUT Aux Data Receive 8 Busy flow control bit HIGH Not Busy Ready for Data in XON XOFF mode this signal is always Not Busy Hig 9 Shell Page 29 of 72 Date 3 9 0 6 2000 Printer User Manual UMITL201 PDF 7 3 USB Interface This Full Speed 2 0 USB Universal Serial
3. REAR SENSOR COVER 19 2 14 Ticket Holder w Low Paper Sensor SLOTS FOR 8 MOUNTING SCREWS 4 PLACES e Sa 55 3 Xs 5 5 1 5 e amp Page 71 0172 Date 1 17 2006 ADJUSTABLE 10 Xs MIN 13 1546 MODEL NUMBER DIM GIX THLP 2 2 3 4 GIX THLP 4 4 3 4 19 3 Auxiliary Electrical Circuits 19 3 1 Typical Output Driver Application Circuits User Printer s Mini DIN Aux 1 0 Connector Connector Pins User Cash Drawer 6 6 Supply Solenoid 7 7 m 2 Amp Max Load 8 8 For a User With an External Clamp Diode 2 Amp Max Load User Printer s Mini DIN Aux 1 0 Connector Connector 8 Pins Cash Drawer Solenoid 7 7 8 Using the ITL Power Supply and Internal Clamp Diode Printer s Aux 1 0 2 Connector PCB Fuse 424 V The User may send the Pulse Command 0x1C at any time and the
4. D 0 9 eo PERIODIC MAINTENANCE The sensor located under this cover and another located under the printhead should be cleaned every two months or after approximately 15 000 tickets Use a Q Tip moistened with water or isopropyl alcohol To remove this cover loosen thumb screw and lift Refer to the user manual for access to the front sensor i 0 REAR SENSOR COVER Page 70 of 72 Date 1 17 2006 19 2 13 Sensor Covers PRINTHEAD COVER PERIODIC located under this cover and another under the printhead should be cleaned two months or after approximately 15 000 ls Use a Q Tip moistened with water alcohol To remove this cover loosen screw and lift Refer to the user manual for access to the front sensor L1 NOTE STORE UNIT WITH LEVER IN UP POSITION co e
5. 10 4 1 3 9 4 1 2 Status Pointer SHORT 10 4 1 4 Purge Spooler DISABLED 10 4 1 6 Cutter Mode ENABLED 105232222 Registration Sensor FRONT 9a3 Page 25 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 6 PRINTER STATUS INFORMATION 61 ITL Printer Status Overview The ITL printer has a wide range of printer status information available to suit any application environment There are three types of status Operator Indicators Port Level Interface Status and Interface Reverse Channel Status Depending on the requirements of the application the Operator Status in combination with the Port Level Interface Status may be all that 1s required For more advanced applications Interface Reverse Channel Status can be used to communicate detailed information about the printer back to the host Refer to the ITL Programmer s Guide for the command level details on Reverse Channel Status Also refer to 6 4 6 2 Operator Status Operator status 15 that which 15 displayed on the printer s display panel LEDs refer to section 4 2 To summarize the yellow Attention Error LED will flash to indicate an error condition refer to section 4 3 3 The green Ready LED will be on when the printer is ready to receive data from the host When this LED is off the printer may be busy printing or it may be in a Diagnostic Mode The green Power Paper LED will blink once every 15 seconds under normal conditions If the printer 15 out o
6. e oL 6 52 MOUNTING HOLE 4X SLOT FOR 6 SCREW 4X r ee 7 06 19 2 9 0 MV MOUNTING BRACKET ALTERNATE LOCATION 6 07 19 2 10 Brackets for using cLTx mounting holes MOUNTING HOLE 4X 2 6 h o 6 25 5 50 Q 8 8 156 AX 2 4x e ae ji y 2 04 T 7 06 e 5 19 OUNTING BRACKET ALTERNATE LOCATION 6 07 Page 69 of 72 Date 1 17 2006 19 2 11 pETX to pITL Countertop Adapter Plate Model ITL APETXO 104 j 19 2 12 Sensor Covers kITL and pITL PROTECTIVE COVER NIV uC 1531 0333 0333 124145
7. Page 27 of 72 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 7 1 5 Parallel Interface Pin out Table Pin Signal Name Signal Description NStrobe HostClk Compatibility Mode Set active low to transfer data into the Host input latch of the peripheral Data is valid while nStrobe is low Nibble Mode Set high during transfers to avoid latching data into the peripheral Data 1 DATA 1 LSB Data Data 3 3 Host Data 5 Data 6 Data 7 DATA 7 Data 8 DATA 8 MSB nAck PtrCIk Compatibility Mode Pulsed low by the peripheral to Printer acknowledge transfer of a data byte from the host Nibble Mode Used to qualify data being sent to the host Busy PtrBusy Compatibility Mode Driven high to indicate that the Printer peripheral is not ready to receive data Nibble Mode Data bit 3 then 7 then forward channel busy status PError AckDataReq Compatibility Mode Driven high to indicate that the Printer peripheral has encountered an error in its paper path Peripherals shall set nFault low when ever they set PError high Nibble Mode Data bit 2 then 6 Select Xflag Compatibility Mode Set high to indicate that the peripheral is Printer on line Nibble Mode Data bit 1 then 5 nAutoFd HostBusy Compatibility Mode Set low by host to put some printers into Host auto line feed mode May also be used as a ninth data parity or command data control bit Nibble Mode Set low to indicate that the host can receiv
8. 15 11078 1 kITL2002C PARALLEL 115 230 PARALLEL amp 1b 2b 4b 1 3 4 15 11078 2 kITL2002C SERIAL 115 230 SERIAL amp 1b 3 4b 1 2 4 15 11078 4 kITL2003C PARALLEL 115 230 PARALLEL amp 1b 2b 4b 15 11078 5 kITL2003C SERIAL 115 230 SERIAL 1b 3 4b B15 10696 4 cLTX 2003 P 20 230V PARALLEL amp 15 10696 6 cLTX 2003 5 10 115V SERIAL amp FGL B15 10696 8 cLTX 2003 5 20 230V SERIAL amp FGL NOTES 1a All LTx printers have an external Power Supply A 9 71090 Note that this is included in the model above 1b All ITL printers have an external Power Supply 09 71174 Note that this is not included in the model part above 2a Parallel Cable specified for the pLTX and uLTX is DCA2506 09 71018 2b Parallel Cable specified for this product DCA1650 A09 71140 3 Serial Cable specified for this product DCA3068 A09 71091 4a Overall size of the cLTX is 7 0 x 5 5 x 8 85 amp the pLTX 7 5 x 6 0 x 7 87 amp uLTX is 6 65 x 5 25 x 8 0 4b Overall size of the kITL is 6 0 x 5 0 x 8 09 the pITL is 7 5 x 6 0 x 7 5 and the is 6 65 x 5 25 x 7 52 5 Cut out in counter for both products are the same Page 63 of 72 Date 1 17 2006 19 APPENDIX 19 1 IEEE 1284 Parallel Cable Schematic IEEE PARALLEL PERIPHERAL INTERFACE FOR PERSONAL COMPUTERS Std nStrobe
9. 20 mSEC AVERAGE POWER 60w Max IDLE POWER 4w Nominal 13 3 1 Power Supply Additional Requirements The DC output cable connection to the printer must be a shielded cable The load of the printer presents a rapidly changing pulsed current drain to the attached power supply When designing or selecting an alternate power supply this dynamic load must be taken into consideration The printer system s EMI EMC and safety compliance are referenced to the power supply provided by Practical Automation The power supply must have short circuit and fault energy limit protection to comply with the required safety standards It 15 the responsibility of the system engineer when changing to an alternate power supply to insure continued functional safety and EMI EMC compliance is maintained Page 54 of 72 Date 3 9 06 2000 Printer User Manual UMITL201 PDF 14 OPERATOR RE PROGRAMMING OF FLASH MEMORY PROCEDURE Note that for Windows 2K XP systems we have provided several tools to assist with Flash Programming The printer driver has this feature included in the User Printer Properties Panel UPPP In addition we have a Flash Download Utility available on the website Last we have a DLL that will allow you to integrate Flash Programming into your application For non Windows applications the following information is useful 14 1 General Using this procedure the printer s operating system can be re programmed with new fi
10. 866 709 7688 905 696 8884 x4166 877 426 5754 954 426 5754 Fax 954 426 5761 Page 33 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 1 4 Registration Mark Options The ITL has two different registration mark sensors One near the front of the printer for LTx compatible marks and one near the rear for ETX ITX compatible marks Use F2 on power up to switch between the sensors refer to section 4 5 2 1 or use the EEPROM menu to select the sensor that matches the stock you are using Refer to section 10 5 9 1 4 1 Ticket Stock Drawing Rear Sensor This is the typical ETX ITX compatible ticket stock marking The standard distance from the cut line to the leading edge of mark 15 6 70 The sensor can be adjusted if needed TICKET FEED 1 5 SIDE Wi 015 2 9 5 Ed t t E c 4 D 500 MIN REGISTRATION MARK 250 MIN 500 CLEAR ZONE PERFORATION 6 700 PHYSICAL DISTANCE CUT LINE TO SENSOR LOCATION 9 1 4 2 Ticket Stock Drawing Front Sensor This is the typical LTx compatible ticket stock marking The standard distance from the cut line to the trailing edge of the mark is 2 20 The sensor can be adjusted slightly if needed 2 200 REGISTRATION MARK 500 2 750 na MIN PERFORATION 5 5 8 n W 015 9
11. 3 4 5 15 11079 5 pITL2003C SERIAL 115 230 SERIAL 15 3 45 5 15 10697 8 pLTX 2003 5 20 230 SERIAL Desktop Printer ulTL2000C Models Notes PARTA MODEL DESCRIPTION Notes 1 2 4 15 11080 1 uITL2002C PARALLEL 115 230 PARALLEL 16 25 46 15 11080 2 uITL2002C SERIAL 115 230 SERIAL 1b 3 4b uLTX2000E I Models MODEL DESCRIPTION 15 10698 1 2002 10 115V PARALLEL amp FGL 15 10698 3 2002 P 20 230V PARALLEL amp FGL 15 10698 5 2002 5 10 115V SERIAL amp Emm 1080 4 uITL2003C PARALLEL 115 230 PARALLEL amp 1b 2b 4b 1 3 4 15 11080 5 uITL2003C SERIAL 115 230 SERIAL amp 1b 3 4b 15 10698 4 JuLTK 2003 20 230V PARALLEL amp 15 10698 6 2003 5 10 115V SERIAL amp 15 10698 8 JuLTK 2003 5 20 230V SERIAL amp Kiosk Mountable Printer 15 10698 7 uLTX 2002 5 20 230V SERIAL amp FGL 15 10698 2 JuLTK 2003 P 10 115V PARALLEL amp cLTX2000E I Models MODEL DESCRIPTION 15 10696 1 cLTX 2002 10 115V PARALLEL amp FGL 15 10696 3 cL TX 2002 P 20 230V PARALLEL amp 15 10696 5 cL TX 2002 5 10 115V SERIAL amp 15 10696 7 2002 5 20 230V SERIAL amp 15 10696 2 cLTX 2003 P 10 115V PARALLEL amp kITL2000C Models MODEL DESCRIPTION Notes 1 2 4
12. URP ERREUR 61 E TIR kap kaa 61 Stalas NGGIH IE i c pt a kah a ub pae aa aa Laba b Anan a Bag a abaan ak EN d p 61 Page 5 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 5 RD 62 Ix I D 62 Ix un da 62 19 2 Side Monnune Pet Ts eol rnt re 69 19 2 IU Brackets Tor qe Ogni o ch i oc das ocular asa Con c sa t a tx 69 19 2 11 to pITL Countertop Adapter Plate Model a aaa tat etaed ctt na akan 70 192 Cours KEEE pEEL o tod dn cas cam D oc Au 70 19 2 13 Sensor 1 E oet oasis aito d a Ee Focal a an a acetate 71 HOW TO CONTACT US PRACTICAL AUTOMATION INC The Alinabal Group of Companies 45 Woodmont Road P O Box 3028 Milford CT 06460 VOICE 203 882 5640 FAX 203 882 5648 EMAIL pa practicalautomation com INTERNET http www practicalautomation com 11 LIMITED PRODUCT WARRANTY 1 1 1 Warranty Terms Practical Automation Inc warrants each new ITL series printer to be free from defects in materials and workmanship to the original purchaser Our responsibility is limited to repair or replaceme
13. 9 3 3 Sensor Position Adjustments The cut sensor position can be adjusted from the factory set position The front sensor can be adjusted from 2 00 to 2 36 50 8mm to 59 9mm The rear sensor can be adjusted from 5 06 to 6 80 129 mm to 173 mm The purpose of this adjustment 15 two fold 1 cut tear position adjustment 2 to accommodate ticket stock with non standard placement of the registration mark 9 3 4 Cutting Behind the Perforation Cutting on the perforation is not recommended The correct cut position is approximately 1 16 behind the perforation When this position is correctly set the ticket emerges with the perforation at the trailing edge and with 1 16 of material attached to the perforation Although cutting directly on the perforation can often be successful occasional incomplete cuts may occur This incomplete cut is due to the paper folding at the perforation and preventing the normal shearing action of the cutting blades Incomplete cuts can cause jams Page 40 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 4 Ticket Form Length Determination 9 4 1 Printer Ticket Length Determination The printer needs to determine the length of tickets it will be printing on This ticket length information will be available to the host system as printer status information The printer also uses it to determine the maximum printable length The start of print and cut position alignment are however always re
14. 42 Monu ME UE p ad Ed pi 43 10 3 1 EEPROM Menu 1 Parameters ua bia 43 Code Table ____ _ _ ____ 48 11 22 Eror Codo Table tni 48 LLES gana aga 49 12 DIAGNOSTICS and MAINTENANCE 50 Page 4 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 2 ITO PONE a odi adco kaeka agan kaa ana ng E On e Lapi 51 DUN uu 51 1557 Darts Bate ak aka MS MM 51 241 Powerdupes Dc Out Cabe e 54 ig Pe 54 iacu 54 135 1 Power So cusp Additonal naa KA ae 54 14 OPERATOR RE PROGRAMMING OF FLASH MEMORY PROCEDURE 000e00
15. 9 SIDE 5 a Page 34 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 1 5 Stock Width ITL 2002 2 00 0 015 50 8 0 4 mm ITL 2003 3 25 0 015 82 6 0 4 mm 9 1 6 Stock Thickness 0 004 0 0075 0 1 0 19mm typical 9 1 7 Perforations Perforations at 12 TPI Ties Per Inch is common for most ticket stock When a tearbar is used for separating tickets a more coarse perforation 6TPI with a 0 045 tie may be preferable It permits easier bursting at the tear edge 9 1 8 Registration Marks Registration marks must be printed with ink that produces a 5 1 contrast ratio to infrared light 890 935nm The measured values for registration mark are printed on the FO Status ticket The clear zone in between the registration marks must be free of printing or else be printed with ink that reflects infrared light When using the front sensor the registration mark should be 0 75 wide for best performance When using the rear sensor the mark should be 0 37 Other sizes are acceptable but may introduce small alignment delays Refer to the drawings above for dimensions Note the distance from cut line to the cut position sensor is factory set to 2 20 for the front sensor and 6 70 for the rear sensor This location 1s user adjustable to accommodate other ticket stocks refer to section 9 3 3 Page 35 of 72 Date
16. LTx2000 to ITL2000 The ITL is very similar to the LTx and the same print quality should be achieved with the same ticket stock In some cases the older printers would exhibit smearing of graphics and barcodes These artifacts can be reduced using the WarmTime adjustment described above 9 3 Ticket Position Optical Sensors The ITL has two optical sensors used to detect the position and presence of the ticket stock The Front sensor is in the standard LTx location and the rear sensor is in the standard ETX ITX location Select the sensor that matches your ticket stock If the sensor selection does not match your ticket the tickets may not register properly on power up or the cut may occur away from the desired location If this occurs try changing the sensor selection by pressing the FO and F3 switches while turning on the printer You will hear one short beep The tickets should now register properly Page 39 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 3 1 Sensor Location ITL 2000 Front Sensor FRONT SENSOR e D ADJUSTMENT SCREWS 9 3 2 Sensor Location ITL 2000 Rear Sensor REAR SENSOR PRINTHE EAD LEVER ADJUSTMENT SCREWS D unes 4 a e 69 D ES D d amp e
17. USB 2 0 15 3 4 4 Data Interface Connection caras a te uas espe pM 15 LE Nu utu MEM UL 16 espe e diae cec eo uec Le ch TET as EN 16 MP S NIN RR bebana EET 16 aa aana pa em c rat e sb on 16 The Primers Dara caia e ensi E eo n 16 4 OPERATOR CONTROLS and INDICATORS eaae ara sae paga eas arbe e exse aana na pu anga sunan panen sad sange rane supera nus Se 18 000 0000000 A KEN BH 18 ZI Data Module Denis is en aca ahaaa d Pen 7 7 7 77 77 18 msn on DUO T 19 Page 2 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF RESI s NORIS DN 19 Ao EPONE DP Lu xd didtur uM M UE pue UA MM ME 19 E DR RE E IH PHI s pic ii IM AME UE 19 PE aii AAN A aas ceat id io a
18. algorithm to a low paper signal etc The details of each parameter are listed below 10 2 EEPROM Change Menu Entry The EEPROM Change is menu is entered at power on using the switch sequence noted below Ck A ko ko ko ko EEPROM ENTRY HELP ko ko ko A Ck power to printer Hold F3 while turning on power Hold until 15 beep flash Release wait for 2 beep flash Press F3 twice quickly hold second Press until printing starts 10 2 1 EEPROM Change Menu Operation The EEPROM change menu is a collection of printed menus which permit the selection and change of stored parameters The EEPROM menu is entered via a power on switch operation refer to section 4 5 2 Upon entry into the menu a help report 1s printed which details the menu operations followed by the first EEPROM parameter menu Refer to the help menu below for parameter change and secondary menu access procedures kocko Ck kk Ck Ck EEPROM HELP ko kk CK FO MOVE cursor UP Fl MOVE cursor
19. cl Gra aci Cure dic des o d NA 32 621 Ock SPEE CORATE b eua ctii deos aureae Na 32 CANON ER 22 Ticker Stock Faner 32 Page 3 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF BICI Stock e Paper Vendor LI uu eiat LA duc 32 NE ea 34 EE 35 NARI UE Iu EIU CM AME LE 35 9 1 7 Perforations 35 9 3 1 Spenser Location ITL 2000 Front SOHSGT uii indica ii a 40 9 3 2 Sensor Location ITL 7000 Rear ua ea e icis a DA bia EpL b a king 40 Poor CRUS LE uc Lx 40 s oo osa icu cado Las oui KE Ta LA and 40 IUS EEF ROM Meva aaa ta re o 42 10 2 4 EEPROM Change Menn 7 42 IO L2 Aonve ie ye et bp i S ____ _ ___ ____
20. display very short OFF blink every 14 sec 2 Presence of DC power ON or Flashing when power is on 3 Out of Paper rapid ON OFF 50 duty cycle flashing when out of paper 4 Low Paper slow ON OFF 50 duty cycle flashing when paper is low 5 Diagnostic testing modes 10 ON and 90 OFF when in diagnostic mode 4 3 2 Ready This green LED indicator provides the following printer status information 1 System readiness for operation ON system 15 ready to accept data OFF not ready 2 Data flow During the receipt of data the LED will blink following the state of Busy signal While not printing during an IEEE 1284 or USB reverse channel status acquisition event this LED will blink following the state of the Busy signal 3 Reverse channel status 4 3 3 Attn Err This amber LED indicator in combination with the beeper is a general purpose enunciator for the operator It provides the following printer status information 1 Switch press annunciation short flash beep for each switch pressed 2 System warnings an attention flash beep to alert operator to load paper etc 3 System error codes a repeating sequential series of coded flash beep signals 4 Normal display OFF Page 19 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 4 4 Panel Switches There are four momentary push button switches on the user panel These are used for a variety of manual intera
21. gt DOWN F2 CHANGE Option cursor ENTER Next MENU level POWER OFF EXIT EEPROM MENU PRINT of parameter menu occurs 1 second after pressing any switch By pressing or F1 several times quickly and counting the beeps the cursor can be moved several positions before the next printout Pressing F2 at the counted target will change the selection This technique permits changes to be entered quickly without printing after each switch press 10 2 2 Active and Inactive Menu Line Some parameters on the menu are not changeable They are only for display or reference while others may become active on future firmware versions The cursor will skip menu lines that are not active Active parameters or the associated menu lines are shown with brackets around them For example INCREMENT and DECREMENT are active parameter menus lines These lines affect the PRINT INTENSITY line which displays the result Page 42 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 10 3 EEPROM Menu 1 Printout INTENSITY 6 INCREMENT CREMENT ENERGY TABLE NORMAL WARM TIME ADJ NORMAL IPS CLAMP NO LIMIT CUTTER MODE ENABLE LOW PAPER STATUS Only BEEPER ON 10 3 1 EEPROM Menu 1 Parameters Definitions 10 3 1 1 Print Intensity The amount of print energy applied to each printed dot is displayed The lowest lighter p
22. in sec Max 88 9 mm sec FGL Resident Fonts 5x7 5x9 8x16 13x20 OCRB 17x31 OCRA 17x31 OCRB 18x30 Courier 20x40 Courier 25x41 Bold Prestige 25x49 Script 30x52 OCRB 46x91 Orator FGL Resident Bar Codes Code 39 Interleaved 2 of 5 EAN 13 EAN 8 UPC USS CODABAR amp Code 128 B amp C with optional human readable interpretation line FGL Graphics Dot addressable graphics box and line drawing commands downloadable fonts and logos PCX file support PCX image rotation 0 90 180 270 degrees and multiplication Printer Firmware Options The print characteristics fonts bar codes etc noted on this data sheet refer to the standard firmware version This firmware emulates the commonly used Ticket Programming Language Boca s FGL Alternate Firmware Versions The version firmware is Windows WYSIWYG Printer Drive Function Printer s firmware can be updated over the Data Interface Also firmware permits the printers to emulate of the GTX ticket printers Print Width 1 89 48 0mm 384 dots ITL 2002 3 15 80 0mm 640 dots ITL 2003 Print Length 10 9 276 9mm Max Paper Width 2 00 015 50 8mm ITL 2002 3 25 015 82 6mm ITL 2003 Ticket Length 2 0 50 8mm Min Paper Type Thermal Tag Stock Paper Caliper 0 004 0 0075 0 1 0 19mm typical Paper Feed Friction Data Interface Plug in Option Modules P
23. nStrobe Signal Ground nStrobe Signal Ground nStrobe Data 1 Data 1 Signal Ground Data 1 Data 2 Signal Ground Data 1 Data 2 Data 2 Signal Ground Data 2 Data 3 Data 3 Signal Ground Data 3 Data 4 Signal Ground Data 3 Data 4 Data 4 Signal Ground Data 4 Data 5 Data 5 Signal Ground Data 5 Data 6 Signal Ground Data 5 Data 6 Deta 6 Signal Ground Data 6 Data 7 Data 7 Signal Ground Dala 7 Data 9 Signal Ground Data 7 Data Data 8 Signal Ground Data 8 nAck Signal Ground PError Select NACK Signal Ground PError Select NACK Busy Busy Signal Ground Busy nFautt Signal Ground Busy Chassis Ground Select Select Not Defined nAutoFd nAutoFd Signal Ground rAutoFd nSelectin nini ignal Ground nAutoFd nSelectin ninit nini Not Defined nFeutt Not Defined nSelectin nSelectin Not Defined Peripheral Logic High Logic Ground Figure 28 IEEE 1284 A host to IEEE 1284 B peripheral wiring diagram Std 1284 1994 Copyright 1994 IEEE All rights reserved H Page 64 072 Date 1 17 2006 19 2 ITL 2000 Mechanical Drawings 19 2 1 Mechanical Detail Drawing uITL Desktop Printer 2 007 and 3 25 1 7 00 7 52 6 4 36 OF PRACTICAL AUTOMATION TLI
24. operation in a kiosk or similar environment An optional low paper sensor can be mounted with the ticket stock supply to signal the application when the ticket supply needs to be replenished The ITL 2000 203DPI can be connected to the system using one of the following data interfaces Parallel IEEE 1284 Serial RS 232 or Full Speed USB 2 0 Interface The interface cables are standard off the shelf cables The ITL delivers extensive status information over these interfaces This status provides the OEM host system with information such as Low Paper Out of Paper Ticket Count error conditions etc This status information permits the host application to be tightly coupled to the ticket printing process An external 24V power module provides the input power for ITL series printers This single supply 24V operation makes for easier integration into an OEM system power distribution scheme An additional benefit is a power management scheme that budgets the printer s operation to a modest 60W average power allocation The printer and control electronics are mounted in a single chassis Depending on the printer model it can be mounted into a counter top e g movie theaters stand alone on a desktop or in a kiosk mountable configuration The separate power supply module is connected to the printer through a 6 foot 1 8 meter shielded cable with a circular DIN connector This modular packaging scheme 15 extremely convenient and suitable for mountin
25. parallel output port of the PC 3 4 2 Data I O Interface Connection Serial 5232 The ITL printer requires a shielded RS 232 Serial cable to connect to the host computer Refer to section 4 1 1 for a drawing of the printer s rear panel Before plugging in the cable make sure dip switches are set to your needed configuration Refer to section 7 2 2 for list of switch settings and drawing showing actual switches Note that 3 wire cables sometimes called null modem must use XON XOFF flow control b Connect the 9 pin male connector end of the cable to the serial input cable on the rear of the printer c Connect the 9 pin female connector end of the cable to the serial output port of the PC 3 4 3 Data I O Interface Connection USB 2 0 Full Speed The ITL printer requires a 4 pin shielded USB A B 2 0 Certified Compliant Cable to connect to a USB Compatible Computer Refer to section 4 1 1 for a drawing of the printer s rear panel Connect the 4 pin connector end of the cable to the USB input cable on the rear of the printer b Connect the 4 pin connector end of the cable to the USB output port of the PC 344 Data I O Interface Connection Ethernet The ITL printer requires a standard 8 pin network cable Contact the factory for configuration details FGL only Page 15 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 3 5 Ticket Stock Supply The ITL has been optimized for registration marked ti
26. refer to the ITL Programmers Manual Page 26 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 7 DATA INTERFACE AND AUXILIARY I O 7 1 1284 Parallel Interface Cable The IEEE 1284 parallel interface is one of the optional interfaces for the ITL printer Connection of this interface to a standard PC is made with a commercially available off the shelf shielded IEEE 1284 Certified Compliant Printer Cable The maximum length of this cable is 10 feet 3m 7 1 1 Parallel Port Signaling The parallel printer data is sent in the forward channel using IEEE 1284 Compatibility mode or ECP signaling Reverse channel communications are by IEEE 1284 Nibble or ECP mode signaling If required refer to the published IEEE 1284 standard for complete information on this interface 7 1 2 Parallel Interface Cable Schematic Refer to appendix 19 1 7 1 3 Parallel Interface Cable Quality To maintain system EMI EMC compliance and signal data integrity a shielded cable must be used A standard IEEE 1284 A B cable meets these necessary shielding and signal quality requirements 7 1 4 Parallel Interface Card Assembly OO LH I mmr TUUUUTUT UT L PARALLEL
27. set to the correct serial communications settings 18 1 2 Cables Parallel Serial USB Ethernet 18 2 Power Supply The LTx uses a 25 pin to 25 pin cable The ITL uses the standard 36 pin to 25 pin IEEE1284 cable The ITL and LTx use the same standard 9 pin to 9 pin serial cable LTx LTx does not have a USB interface option ITL The ITL uses a standard 4 pin USB 2 0 A B cable LTx The LTx does not have an Ethernet interface option ITL The ITL uses a standard 8 pin 10 100T cable The ITL uses the same power supply as the LTx which is also used with the ITX Page 60 0172 Date 1 17 2006 18 3 Physical Profile ITL models are physically smaller than the equivalent LTX The following 15 a model to model size comparison 18 3 1 Desktop Printer 6 65 W x 5 25 Hx 8 31 D 6 65 W x 5 25 Hx 7 52 D 18 3 2 Countertop Mountable Printer pLTX 6 67 W x 7 88 H x 5 10 D as mounted in counter top Mounting Panel 6 00 x 7 50 pITL 6 67 W x 7 88 H 5 10 D as mounted in counter top Mounting Panel 6 00 x 7 50 Note a pETX to pITL adapter plate is available for mounting a pITL in a cutout sized for a pETX 18 3 3 Kiosk Mountable Printer cLTX Printer 6 67 W x 5 50 H x 8 85 D kITL Printer 6 67 W x 4 94 H x 8 09 D 18 4 Printer Language LTx The LTx emulates Boca s FGL programming language ITL The
28. the FWITL BIN file is copied from a hard drive of a fast PC to the printer the typical loading time will be approximately 15 to 30 seconds Parallel Interface If the source PC is slow and the file is copied from the floppy drive the loading time can be 3 to 10 times longer The flash loading time is measured from the time the ATTN ERR LED comes on and until it goes out 14 3 5 Warning When the copy command is initiated and in response to data passing over the interface the printer will respond with a slight blinking of the READY LED Once the flash memory has been erased the ATTN ERR LED will be on continuously for the remainder of the loading process Note If the printer loses power while this LED is on the printer will not be able to complete the loading process If this occurs attempt to reprogram the flash as described above If any step is not successful after a power failure contact the factory The printer may require re programming at the factory Page 56 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 15 FGLAPPLICATION PROGRAMMERS INFORMATION The ITL has almost all of the FGL commands available in the ITX family of printers The FGL command language and other programmer related information 15 included in a separate ITX 2000 Programmer s Manual Refer to this manual for this level of technical information Page 57 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 16 ITL FIRMWARE OPTIONS FOR
29. 0 49 LOWPAPERSEN 0 00 PHVOLTAGE 23 94 SYSVOLTAGE 23 82 CUTSEN 4 36 LOADSEN 4 75 SYSCS 3 34 PHCS 2 50 INTDETS 4 02 Sensor Calibration Load Cut White 973 973 Thresh lt 560 540 Black 148 108 INTERNAL STATUS Build 073 0000 5 0008 0A21 0000 0086 0000 0004 0000 104A gt 32 00 00 00 00 00 00 00 00 00 00 00 A2D 8 AutoDeteci Words 40 User Flash 130816 Checksum 1830 Boot sum EA75 Page 21 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 45 24 System Information Help Report The report above has a second part If the F0 switch is held after the first part has completed printing the system information help report will also be printed This report 1s a collection of menus which are printed during the associated operating modes and general help for other printer information such as error codes etc KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK OFFLINE SW HELP ck ck FO SEL ON OFFLINE Toggle 1 5 Print TEST ticket F2 LF Line FEED Paper F3 FF FORM FEED Paper FO amp 1 CUT PAPER NOTE A warning BEEP FLASH will occur every 15 sec when in the off line condition KKK KKK KKK KAKAK POR SWITCH HELP KKKKKKKKKKKKKKKKKKKKKKKKKKKK
30. 0000000000000000000 000000000000 55 14 3 1 Entering ibe Flash Load Mode sianida anakan a kaa 55 13 5 2 Flash Dala Lostlitig aaa ai kaka aka atan kipa kak kasan an aa d cis mb an aa ue cca ud ga NE 56 13 3 3 Figsh Loading Conplelolt aa a da cs ka akak apak nada eene Eso e hif adus 56 14 3 4 Flash Loading UR 56 S a deci 58 all 000000 58 DE I DUE IN ie Le ose ovata datum ie dina od pad eda 58 16 31 Toterfase i haces G Verion 58 16 3 2 Interface Choices FGL Version ake 58 dapi ve Prot Speed TEE DES au eacus cito Dec oir ad etta de rr Pata KA 58 10 35 38 Pranter tus POG REDDE cce d s ec eite d cnet eitis sep E Fo rat eter osa att tari 58 ITCL 2000 SPECIFICATIONS MR EKA naa a BENG wada aa aja KAN M 59 60 NERONE 60 S ME enn GR RR KA E 60 Mob TONG
31. 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 1 8 1 Registration Mark Location Formula Front Sensor Derm 2 20 T x m where Dem distance from cut line to registration mark T ticket length in inches 2 20 physical distance from cut line to sensor m 2 20 T multiple of tickets within 2 20 integer value Examples Ty 2 20 2 0 m 2 20 5 5 0 m 2 20 2 0 1 Dew 2 20 5 5 x 0 2 2 Dc 2 20 2 0 x 1 0 20 9 1 8 2 Registration Mark Location Formula Rear Sensor 6 7 Tu x m where Dem distance from cut line to registration mark T ticket length in inches 6 7 physical distance from cut line to sensor m 6 7 T multiple of tickets within 6 7 integer value Examples bap quoc 2407 m 6 7 5 5 1 6 7 2 0 3 6 7 5 5 1 1 2 6 7 2 0 x 3 7 Note Refer to an application note on this topic in Technical Notes section for the ITL printers the Practical Automation WEB site http www practicalautomation com download html 9 1 9 Ticket Length A 2 0 length is commonly used however this short length can make grasping the ticket extending from the output slot of the pITL somewhat difficult The maximum printable length is determined by the image ram size and is 10 9 With this as a understood limitation the ticket can be longer however unp
32. Bus Interface has the ability to transfer data a peak rate of 12Mb sec 5 o o 7 3 1 USB Interface Pin out Table USB Supply 5V interface is printer powered D USB D USB Shell Chassis Ground Chassis ground data cable shield connection 7 3 2 USB Interface Cable To maintain the printer s EMI EMC compliance and assure signal data integrity a 2 0 Certified Compliant USB 2 0 A B cable must be used Also the connected root an or external HUB s must be 2 0 Certified Compliant HUB s 7 44 Ethernet Interface Please contact the factory for details on installing and configuring the Ethernet Interface 7 55 Auxiliary I O Connector This connection is a small 8 pin circular DIN connector It is primarily used to connect external low ticket stock sensor to the printer For other applications or the use of the 2 amp power driver consult the factory and See section 19 3 1 PIN SIGNAL TITLE SIGNAL DESCRIPTION NOTES 1 5V OUT 5v SOURCE FOR SENSOR 50 mA MAX LED BIAS SENSOR BIAS 120 ohms TO 5V SENSOR TYPE BIAS SELECTION 1K ohms TO PIN 4 LOW PAPER L
33. ITL pETX to pITL adapter plate See section 19 2 11 2 00 and 3 25 only DATA INTERFACE MODULES IM P Parallel IEEE 1284 Data Interface Module See section 7 1 4 IM S Serial RS 232 Data Interface Module See section 7 2 1 IM U USB 2 0 Data Interface Module See section 7 3 IM E Ethernet 10T 100T Contact factory for details kITL MOUNTING PLATES and MOUNTING RAILS MP 2 2 00 and 3 25 Mounting Plate See section 19 2 7 MR 2x Mounting Rails See section 19 2 8 sold in pairs MR 2L Mounting Rails compatible with cLTx holes sold in pairs See section 19 2 10 Page 14 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 3 PREPARATION FOR USE 31 Unpacking and Inspection Inspect the shipping container for any signs of damage If any damage is noted contact freight carrier and file a claim with them b Carefully unpack the printer system c Inspect the printer system carefully d Check the received items to the packing list If any discrepancies are noted contact our Customer Service Department e Save the packing material for reuse in shipment of the printer system f Note the Printhead Lever is shipped in the up position to reduce wear on the roller Put the lever down prior to operate the Printer 3 20 Installation Location The uITL is designed to be used on a desktop with the ticket stock entering at the rear of the printer Take care not to tangle the cables with the ticket stock
34. ITL 2000 Printer Series User s Manual PRACTICAL AUTOMATION INC ITL 2000 Printer User Manual UMITL201 PDF TABLE of CONTENTS LI FULONDTIEIL TIN odia Cop OM abi 8 ig PICA 00 8 2 ITL 2000 OVERVIEW 9 gt 9 od aa eh conde Baka ta ed GO uec D 9 000000000 2 2 4 1 ITL Printer Model Numbers 2 4 2 ITL Power Supply Model Number 213 ofan ITL 2000 Printer Model eaa gagan ana naa peii 13 RI UR UB Power Spal y ROI OM hac 13 235 ILI Separat Component Model 14 3 PREPARATION FOR 2 2 9 15 EX duc NI EUER 15 EX RR TA mior Te 011 262 0 13 3 4 1 Data I O Interface Connection Parallel 105 1284 15 3 4 2 Data I O Interface Connection Serial RS232 sse 15 24 Data VO Connecion
35. ITL has two firmware sets One emulates Boca s FGL programming language and a second that is optimized for WYSIWYG printing in Windows using a Windows Printer Driver The ITL s FGL firmware is completely backward compatible with the LTx s FGL firmware and has additional new commands added to the language This is the firmware choice to use when replacing an LTx The second G firmware WYSIWYG set is completely compatible with the GTX 2000 printers and additionally enhanced for optimum Windows performance 18 5 Printer Driver LTx The LTx has a Windows printer driver that works with the printer s FGL firmware set ITL A Windows driver is provided for the firmware version In addition a new FGL Windows Printer Driver that will function with the ITL printer s FGL firmware is available This driver will also have advanced features reverse channel status USB support etc 18 6 Printer Status Monitoring LTx LTx has limited printer status capability The Parallel interface only supports the Parallel Port s legacy status which is confined to the hardware status bits available on the Parallel Port interface connector Busy Select Paper Error Fault The Serial interface supports more detailed reverse channel status including errors ITL The ITL interfaces Parallel USB and Serial support all of the LTx s legacy status capabilities as well as complete reverse channel communications for complete printe
36. KKKKKKKKKK Apply power to unit while holding FO SYSTEM STATUS 1 DIAGNOSTICS 2 NOT USED F3 EEPROM MENU FO amp Fl RE PROGRAM FLASH MEMORY FO amp F2 PRINTHEAD CLEANING FO Fl Fwd F2 F3 Rev FO amp F3 CHANGE REG SENSOR 5 SEC F2 amp F3 HEX DUMP MODE KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK EEPROM ENTRY HELP T KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK Turn off power to printer Hold F3 while turning on power Hold until 15 beep Release F3 wait for second beep Press F3 twice quickly hold press until printing starts Page 22 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 4 5 2 5 System Information Help Report continued KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK ERRORS HELP Long flash beep 1 Short flash beep 0 Repeated binary beep flash sequence 1 2 4 8 etc Error Codes 5 Flash Beeps MPU SYS RAM EPROM LASH HAR GEN MAGE RAM D GA ASIC LTAGE THERMISTOR DATA RESISTOR INITIALIZATION NFIGURATION SC 600 NO S OWN N mn kB i 0 1 V P P P M jH O 1 UTTER RANSPORT UTPUT EGISTRATION EAD LEVER OPEN UT OF PAPER Flashes no beeps TICKET NOT TAKEN no
37. OW PAPER INPUT 15K ohms TO GROUND LOGIC GND SENSOR GROUND SHELL FRAME Chassis ground data cable shield connection Page 30 72 Date 3 9 06 2000 Printer User Manual UMITL201 PDF 8 TICKET STOCK HANDLING OPTIONS 81 Ticket Separation Delivery Options Each ITL model has a specific ticket delivery option The uITL and pITL do not have a cutter and thus are tearbar only The kITL has a cutter and is designed to be mounted behind the wall of a kiosk 8 2 Low Ticket Stock Paper Monitoring Auxiliary Input Port ITL printers require that the ticket stock be placed external to the printer Two common methods for implementing low paper detection are optical sensor or mechanical switch The auxiliary port on the rear of the ITL printer chassis can accommodate either Refer to sections 2 4 5 and 8 2 3 for available ticket stock holders with low paper detection 8 2 1 Low Ticket Stock Paper Host Status Information The low ticket paper status information acquired through the printer s auxiliary port is available to host system over the printer s data interface reverse channel unless the DISABLED EEPROM parameter option is selected It is the responsibility of the connected host system to detect and react to this condition by notifying service personnel to attend to the paper condition 8 2 2 Printer Reactions to the Low Ticket Stock Paper Condition There are several programmable printer r
38. Printer will generate a 100mS conduction pulse with a maximum load of 2 Amps 6 End of If the printer is actively printing a ticket the pulse Document will be postponed until the printer is done with all gt printing and cutting activities Refer to section 7 4 7 for the Auxiliary connector pin out 2 Amp Max v Page 72 of 72 Date 1 17 2006
39. SB interfaces there are no printer set up selections required The Serial Interface requires that selections be made for Baud Rate Flow Control etc Note that these printer selections need to match the setup on the host PC Refer to section 7 2 2 for Serial Interface settings Contact the factory for details regarding configuring the Ethernet interface Page 16 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 3 9 44 Isa Printer Driver Required If you are using firmware you must install the Windows driver If you are using the FGL firmware you may or may not need a driver depending on your application and operating system Refer to section 2 3 for a summary of the advantages of each configuration Refer to section 2 4 1 to determine the proper model numbers Go to the website to obtain the correct driver if required as indicated by this table 16 Practical Automation WEB site http www practicalautomation com download html Page 17 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 4 OPERATOR CONTROLS and INDICATORS 41 Rear I O Panel The following items are located on the rear panel the power switch power input connector auxiliary I O cable connector and the installed data interface connector module Parallel shown The power switch in combination with holding one or more of the switch and display panel switches provides entry into special set up menus or diagnostic programs The A
40. SERIES e 19 2 2 Mechanical Detail Drawing pITL Countertop Printer 2 00 and 3 25 t amp amp 6 00 Y 7 50 6 50 50 5 10 i 9 TLE TES 7 49 8 6 u o 1 ___ 88 Page 65 of 72 Date 1 17 2006 19 2 3 Mechanical Detail Drawing kITL Kiosk Printer 2 00 and 3 25 geo pOm Siow O POSU ei panne e e e 0 19 2 4 Mechanical Detail Drawing pITL Countertop 2 00 and 3 25 me essel SECTION Page 66 of 72 Date 1 17 2006 19 2 5 Detail Drawing PS60 14 ITL Power Supply Qiu uguuuuduuuuuuuguuuuHnuH
41. The pITL is designed to mount in a counter top with the ticket stock placed below the printer is designed to be mounted in a kiosk with the ticket exiting through the wall of the enclosure Take care to dress the cables away from the ticket stock Refer to section 19 2 for the appropriate dimensional drawings As with all electronic equipment the ITL printer should be installed in a clean and ventilated location free of excess dust and or heat 3 3 Power Connection Refer to section 4 1 for a drawing of the printer s rear panel Insure that the power switch on the rear panel of the printer is in the off position b Connect the DC power output cable from the power supply to the power input connector on the rear panel of the printer c Connect the AC line cord to the IEC entrance connector on the power supply d Connect the AC line cord to the wall power outlet 3 4 Data I O Interface Connection The ITL printer requires a shielded data cable to connect to the host computer Refer to section 4 1 for a drawing of the printer s rear panel 3 4 1 Data I O Interface Connection Parallel IEEE 1284 The ITL printer requires a shielded IEEE 1284 A B parallel cable to connect to the host computer Refer to section 4 1 1 fora drawing of the printer s rear panel Connect the 36 pin connector end of the cable to the parallel input cable on the rear of the printer b Connect the 25 pin connector end of the cable to the
42. WINDOWS Refer to section 2 3 for a detailed discussion of which firmware is best for your application 16 1 ITL Version Firmware The Version firmware can be installed at the factory or loaded in the field With the G firmware and a Printer Driver installed on the host computer listed below the ITL firmware printer provides WYSIWYG What You See Is What You Get printer function to programs operating in the Windows environment The Windows 2K XP driver can be downloaded from the website www practicalautomation com download For Windows 98 ME select the legacy GTX driver 16 2 ITL FGL Firmware Driver There is a Windows driver for printers with FGL firmware In general version 15 preferred see discussion in section 2 3 These drivers can be downloaded from our website www practicalautomation com 16 3 Installing the Windows Driver To load the Printer Driver the generalized procedure is to click on Start Settings Printers and then double click Add Printer to invoke the Windows Add Printer Wizard Then follow the Windows on screen instructions to load the driver Note however that the installation procedure is somewhat different for each data interface Parallel Serial USB Download the proper Driver Installation instructions from our website www practicalautomation com 16 3 1 Interface Choices G Version Firmware Printer Parallel IEEE 1284 and USB 2 0 Full S
43. aper Unknown detection Connected as Detected Connected C aene Disconnected Forced LP Passive Connected as Detected Disconnected High Paper Unknown Old Passive Active Connected as Detected Disconnected Forced LP Unknown lt Neither the uppercase or lowercase C c characters are reported 10 5 1 2 Half Resolution FGL Only Itis possible to emulate 100dpi with a 200dpi printer by changing this selection to ENABLED Note that this feature 15 not enabled in version 10 5 1 3 Registration Sensor The ITL has two optical sensors Front and Rear The Front sensor works with LTx style registration marks The Rear sensor works with ETX style marks 10 6 Restoring Factory Default Settings Press the following key sequence to reset the EEPROM settings to their original factory defaults On power up press lt F1 gt to enter Diagnostics Press F0 for Special Functions Press and hold lt F1 gt for 5 seconds until 5 rapid beeps are heard Release the button and cycle the power Reference sections 5 1 3 and 12 2 for additional information Page 46 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 11 ERROR CODES 11 1 Annunciation Flash Beep The ITL printer uses the switch and display panel to output operational conditions or errors to the user by a series of sequential buzzer tones beeps which coincide with the flash of the ATTN ERR LED The flash beep error signal is of a lo
44. arallel IEEE 1284 Bi Directional Serial RS 232 Busy amp XON OFF to 57 6K Baud Not supported with G firmware USB Full Speed V2 0 Compliant Ethernet 10 100 Compliant Not supported with firmware Page 59 of 72 Date 3 9 06 Special Purpose I O 8 Pin Mini Din Connector for Low Paper amp Auxiliary Power Driver Interface Cable IEEE 1284 A B Cable DB25M C36M RS 232 Cable DB9M DB9F USB A B Cable A B Ethernet 10 100T Compatible Cutter Life 300 000 cuts minimum Power Requirements 24 VDC 60 W max average provided by PS60 14 universal input power supply 90 264V 47 63 Hz 1 6 Regulatory Compliance CE Mark Compliant Safety ANSI UL 60950 3 Edition CAN CSA C22 2 NO 60950 00 CENELEC EN 60950 1992 CB SCHEME Compliant Consult factory for Countries listed Part 15 Class 55024 1998 55022 Class Environment Temperature Operating 5 to 40 C Storage 5 to 65 C Humidity 20 85 relative non condensing User Switches Power On Off Select F0 Test F1 Line Feed F2 amp Form Feed F3 Indicators Power Paper green LED Ready green LED Attention Error amber LED Audio Beeper Ticket Delivery Options Desktop Models Tearbar only pITL Countertop Models Tearbar only kITL Kisok Models with cutter only Setup Parameters optional control features can be changed by user frien
45. ases the data rate may be slow or inconsistent which can lead to print anomalies If you observe this then you can change the User IPS clamp to either automatically adjust to the host data rate or to force a fixed slower print speed The default setting is NO LIMIT which assumes the data rate is fast enough to print at the maximum speed The next selection is ADAPTIVE which instructs the printer to measure the data rate and reduce the print speed to match The following selections set a reduced print speed of 17 33 50 67 and MINIMUM 10 3 1 7 Cutter Mode The selections for this parameter are ENABLED DISABLED This parameter modifies the cutting mode of an attached cutter The ENABLED mode is the default operational mode The DISABLED mode can be used to temporarily inhibit the cutting action Sometimes when batch printing tickets from an application where the cutter s operation cannot be changed by modifying the application s software the DISABLED mode can be used to prevent cutting and permit a string of attached tickets to be printed Reference section 8 1 for additional information Page 43 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 10 3 1 8 Low Paper Selections for this parameter are STATUS Only or WARNING ONLY or BUSY after document printed or DISABLED Refer to section 8 2 for additional information 10 3 1 9 Beeper The selections for this
46. aster firmware is optimized to process this data very efficiently When using PA s V2 0x Windows Printer Drivers all of the advanced spooler and status features are supported by both modes FGL or 2 3 2 Managing Barcodes One of the best features of FGL printers is the ability to create barcodes automatically using ASCII printer commands The most common use of this is from a command line based OS such as DOS or UNIX Some FGL based applications can create FGL barcodes in a Windows environment by sending the printer command strings as text formatted in a printer font This process is outside the Windows WYSIWYG process and thus can be difficult for some programmers to integrate with other Windows based fonts and graphics For Raster Graphic printers several vendors have created DLL utilities that will generate a graphic image of the barcode which can be placed on the ticket the same way as any other image This can be advantageous to the programmer who needs the creative flexibility provided by Windows environment This method also allows designers to include proprietary barcode symbols which may not be included in the FGL palette For example this vendor provides the Windows tools needed to create 2 D barcodes PDF 417 http www bizfonts com pdf417 Other vendors provide similar tools for a variety of barcodes Page 10 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 2 3 3 Detailed Printer Data The follow
47. beep TICKET NOT PRESENTED no beep PRINTHEAD OVERTEMP POWER SUPPLY WAIT DATA ERROR EVENT h Beeps 1 uo wg gm 0 2 0 00 9 uo wg dg 4 5 2 6 Diagnostic Menu These functions are used by the factory during the manufacture or servicing of the printer This menu is entered by continuously holding F1 switch while turning on the power Refer to section 12 2 for Diagnostic Sub Menu 4 5 2 7 EEPROM Change Menu This menu is used to provide a method for modifying the stored printer operating parameters that are saved in nonvolatile EEPROM memory Holding the F3 switch while turning on the power enters this menu to protect against an inadvertent changing of stored parameter data a special sequence using F3 is needed following the initial F3 entry Refer to the EEPROM ENTRY HELP MENU portion of the system help report displayed in section 4 5 2 4 for this switch sequence The EEPROM change menu once entered has instructions for changing stored values The EEPROM parameter change menu has two levels an additional F3 switch press accesses the next level Note Some of the parameters cannot be changed They are reserved for future firmware updates Refer to section 10 for additional information on the EEPROM stored parameter data 4 5 2 8 Re Program Flash Memory This function permits the operator to change the operational firmware of the printer T
48. cket stock 0 0075 caliper For the desktop models uITL the ticket stock should be placed behind the printer enclosure For the counter top models pITL the ticket stock should be placed below the printer For all ticket stock supplies the thermally active side of the ticket stock needs to be facing up Registration marks must be on the opposite side from the printing side The ticket stock must be positioned to provide a smooth well aligned path to the printer s entry guides Refer to section 9 1 for information pertaining to the ticket stock supply 3 6 Ticket Stock Loading The printer will automatically load the ticket stock onto the drive roller of the printer For auto loading the printhead lever located on front left side of the printer mechanism must be closed in the fully downward position After applying power to the printer a long beep will be sounded indicating the printer is ready to accept ticket stock Feed the ticket stock into the rear paper guide until the ticket stock 1s stopped by the print mechanism After a short time the ticket stock will be pulled into the loaded position 3 7 Auto Sizing After every power on the printer will calibrate the registration mark sensors and measure the length of the tickets If the printer runs out of tickets and new ticket stock is loaded without cycling the power this auto sizing will also be done again Note that the ITL has two selections for sensing the registration mark The forwa
49. ctions should be changed to match the specific application 5 1 1 Factory Settings 5 1 1 1 Cutter Tearbar Each model is configured as either a tearbar or a cutter This can not be changed The cutter can be disabled through programming or EEPROM selection 5 1 1 2 Registration Marked Stock ITL printers are configured for registration marked ticket stock There is a configuration option to allow either LIK or ETX ITX compatible tickets 5 1 2 Special customizations to the printer firmware EEPROM settings mechanical options etc can be accommodated for customers with special application needs Please contact the factory s customer technical support Special Customization 5 13 EEPROM Parameter Storage Memory This memory device holds the parameters that customize the printer s operation to specific application requirements Refer to section 10 2 for details making changes to the data stored in this device 5 1 3 1 EEPROM Factory Defaults The EEPROM is typically shipped with the following default settings These setting handle most printer applications Parameter Name Default Setting Section Reference s Print Intensity 6 LO Print Energy Table Normal Warm Time Adjust Normal T0 3 1 5 Beeper ON 10 3 1 8 Low Paper STATUS Only 8 2 10 3 1 8 LP Cable Detect Passive Form Stored Size 5450 9 24 1 22 10 412 AUTO
50. ctions with the printer Some of these are printing a test ticket entering data into the printer parameter memory and selecting miscellaneous diagnostic operations The switches are labeled SELECT FO On Off line Select Function 0 TEST F1 Test print Function 1 LINE FEED F2 Line feed Function 2 FORM FEED F3 Form feed Function 3 4 5 Panel Switch Operations The switch and display panel switches are used for two modes of operation These are offline and power on operations 4 5 1 Offline Operations When printer is operating normally and on line pressing the SELECT F0 switch manually takes the printer to an offline state NOTE As a reminder to the operator the A E LED and buzzer will produce a single flash beep approximately every 14 seconds When the system is offline the switches operate in accordance with the Offline Switch Operations Table shown below 4 5 1 1 Offline Switch Operations Table Switch Operation Function Notes SELECT FO Offline Online toggle Offline enables functions below TEST F1 Prints a test ticket Prints a graphical test ticket LINE FEED F2 Advance approximately 0 1 Simple paper movement FORM FEED F3 Advances one form length Length depends on the printer setup and form type FO and F1 Force a Cut Only when a cutter is installed The switches must be released together 4 5 2 Power On Operations These functions provide an additional level of diagnostic support tool
51. dly switch panel entry Printer Status Printer status information such as Low Paper Out of Paper Ticket Count and System Errors are available to the host PC via IEEE 1284 USB or Serial RS 232 reverse channel communication Download Memory 512K Flash Standard for storage of user Fonts and Logos expandable to 1 Meg Special Factory Order Print Image Memory Meg Byte Maintenance Modular design for easy component replacement 18 REPLACING AN LTx 2000 PRINTER WITH AN ITL 2000 PRINTER The ITL 2000 printers can easily drop in and take the place of LTx 2000 printers in the field The ITL 2000 printer is a newer more advanced printer The ITL combines the reliability of the LTx with the expanded features of the ITA This document breaks down the areas which need to be understood in order to make the transition from one product to the other 18 1 Interface 18 1 1 Selection LTx The LTx has a 36 pin Centronics interface connector mounted to printer s rear chassis This is used for parallel communications An adapter can be attached to this port to convert it to RS 232 serial operation ITL The ITL has plug in interface modules The interface module is plugged in from outside of the printer chassis At power up it is automatically recognized by the printer controller If it is a Parallel or USB interface nothing else needs to be done If it is a Serial Interface the DIP switches on the modular interface PCB need to be
52. e peripheral to host data then set high to acknowledge receipt of that nibble Signal Gnd nStrobe 20 27 Signal Gnd Data 1 8 N 1 4 8 10 5 16 Host 15 16 17 19 28 Signal Gnd PError Select nAck 29 Signal Gnd Busy nFault 30 ninit nInit Compatibility Mode Pulsed low in conjunction with IEEE 1284 Active low to reset the interface and force a return to Compatibility Mode idle phase Nibble Mode Set high nFault nDataAvail Compatibility Mode Set low by the peripheral to indicate that an error has occurred The meaning of this signal varies from peripheral to peripheral Nibble Mode Set low to indicate that the peripheral has the data ready to send to the host 55 34 35 Not Defined 36 nSelectIn IEEE 1284 active Compatibility Mode Set low by host to select peripheral Nibble Mode Set high to indicate that the bus direction is peripheral to host Set low to terminate IEEE 1284 mode and to set bus direction to host to peripheral Shell Chassis ground data cable shield connection Page 28 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 7 2 RS232 Serial Interface The RS232 Interface is one of the optional Interfaces for the ITL Printer Connection to this Interface is by a DB9 M F straight through wiring shielded cable Note This serial interface only supported by FGL Firmware printers
53. e ticket stock selected Remember that the higher energy settings will slow the printing speed 12 2 1 4 F3 Image RAM Test This will do a full read write test on the entirety of both Image RAM pages This test should only be performed if there are printing anomalies that cannot be explained any other way This test will take about 30 seconds If successful you will hear 5 rapid beeps If it fails you will hear the standard error sequence for a System RAM error 12 2 2 Burn in and Cut Tests These tests are used as tools by the factory to insure proper operation under continuous cycling operations 12 2 3 F3 Serial Port Test This will perform a loop back test to confirm that the printer s serial port can send and receive data along the RS 232 serial port This test requires an adapter that connects pint 2 to pin 3 and pin 7 to pin 8 Once that is plugged into the serial port connector press F3 again and the test will run A test report will be printed 12 3 Hex Dump Mode Functions The Hex Dump Mode provides two functions Hex Data Dump and Data Rate Measurement These are advanced diagnostic tools that can aid in solving data transmission problems 12 3 4 Hex Data Dump Enter Hex Data Dump by pressing and holding F2 and F3 see section 4 5 2 1 This 15 the default function After entering this mode all data sent over the interface form the host PC be printed in both hexadecimal and ASCII This printout can assist the programmer o
54. eactions to the low paper condition If the STATUS Only default mode 15 selected the printer will only display the condition on the switch and display panel by a slow flashing of the P P Power Paper LED If the WARNING ONLY is selected the printer will sound a warning each time a document is printed If the BUSY after document printed option is selected the printer will complete the document in process and go offline This reaction is distinguished from out of paper in that the low paper warning provides enough paper in the path to complete the document in process If the DISABLED option is selected the printer ignores the low paper signal 8 2 3 Ticket Holder with Low Ticket Detection This accessory holds a supply of tickets mounted below the printer and has an adjustable low ticket sensor The ticket holder is connected to the printer with a cable and the low ticket supply condition becomes available to the host PC through the printer s status information The low ticket sensor is a weight sensing mechanism with an adjustable spring tension for changing the low ticket supply detection point There are two ticket holder models available see section 19 2 12 for dimensional drawing These are distinguished by their ticket width GTX THLP 2 with max ticket width of 2 5 and GTX THLP 4 with a max ticket width of 4 5 Ideally the tickets should be boxed with an easily removed top for convenient loading Also the box support
55. el port The file containing the Flash Data has a BIN suffix The Serial Interface can also be used however due to the slower data rates it can take up to 10 minutes to load the flash The process in general is the same as in parallel with the exception that the source PC s serial port and the printer s serial interface setup need to match DOS Shell Access This method of using the Windows DOS Prompt can sometimes be blocked by drivers attached to the port All drivers attached to the port where the update will take place should be re assigned to file Temporarily change the driver s properties to accomplish this during the firmware update process and then restore it them when complete 1433 Flash Loading Completion Once the flash loading process has been started the printer will read the data and program the flash memory When the loading has been completed successfully the ATTN ERR LED will go out After a short delay the printer will automatically reset itself and be ready for operation After the ATTN ERR LED is out it is safe to remove power from the unit If the loading was unsuccessful the ATTN ERR LED will remain on the long 5 second load beep will reoccur This indicates that a re load of the data is necessary The power must not be removed The copy command should be re invoked to re start the loading process 14 3 4 Flash Loading Time The loading time is substantially affected by the transfer rate of the PC If
56. er User Manual UMITL201 PDF 13 POWER SUPPLY INFORMATION 13 1 Power supply D C Output Cable The ITL Series Printer uses an external 24V 60 watt power supply This power supply is connected to the printer by a shielded DC power cable with a 5 pin circular DIN input connector on its output This cable mates to the printer s 8 pin circular DIN mounted on the rear panel of the printer The pin out for both connectors is shown below Note only the first five pins are active for the 60 Watt power supply POWER GROUND 24 VDC 24 VDC CHASSIS GROUND Chassis ground power cable shield connection 13 2 Power Management The ITL printers are budgeted to operate from a power supply of 60 average watts The short term power demands can be significantly higher than 60 watts To provide for this the printer controller has a large input capacitor reservoir Also it uses on the fly power management The power management scheme takes advantage of the switching power supply s characteristic of being able to deliver high short term power demands It then forces average power compliance over time 13 3 Power Supply Requirements OUTPUT VOLTAGE 24VDC TOL 5 OUTPUT CURRENT Min 0 0A Average OUTPUT CURRENT Max 2 3A Average OPERATING TEMPERATURE 50 C Max INPUT VOLTAGE 90 TO 264 VAC PRINTER LOAD CAPACITANCE 10 000 uF INRUSH CURRENT 8A Into 10 000 uF PRINTING POWER 75w Max 5 seconds SHORT TERM POWER 100w Max
57. f a graphical operating system such as Windows programmatic creation the printer raster graphical information can be very challenging 2 When using the Serial RS 232 Interface only supported by the FGL printer 3 Ifyour Ticketing Application specifies FGL printer ex ETX LTx ITA Consult your ticketing sofiware vendor for their recommendation of the printer model to be used In most other Windows situations the Raster Graphic mode is preferred You should order the ITL printer with the suffix ex ITL 2003G If you have purchased the incorrect model it 15 possible to download the correct firmware into the printer Refer to section 16 for information regarding the correct printer driver for your application 2 3 1 Programmer s Notes The choice of which printer mode to use can be based on many factors as outlined above However the fundamental choice for the programmer is the location of the programmer s drawing surface For FGL emulation it is within the printer and manipulated using printer commands sent over the interface For the Raster Graphic mode the ticket is created using Windows programming methods and drawn by the Windows GDI process The printer commands are abstracted from the programmer by the Windows Printer Driver which sends them directly to the printer The GDI process treats everything as graphic objects including fonts The rendering process yields a large amount of printer data but the R
58. f paper this LED will blink rapidly If the Low Paper sensor is connected and enabled see section 4 3 1 the Power Paper LED will blink slowly 6 3 Port Level Interface Status The communications port has a status port word that provides overview status information For the parallel interface this 15 called the Compatibility Mode Status commonly known as Centronics status The parallel interface has several signals which provide a top level view of the printer s status These are Busy PError Select nFault Collectively they convey 1f the printer is ready for data has ticket stock and does not have a detected fault In many applications this level of status 1s sufficient 6 4 Reverse Channel Status Printer Status Programmer s Information for Windows A program that demonstrates the detailed printer status collection in the Windows environment is available to Practical Automation s customers Also a support Utility DLL 15 available that provides the programmer with tools related to this and other printer related tasks 15 available This level of programming tools and technical assistance can only be made available to volume OEM customers To have access to this support contact your sales representative or Practical Automation s Sales Manager to explain you application and printer purchasing requirements Other operating systems will work differently For more information about the status commands and the printer s available status information
59. ferenced using the ticket s backside registration marks The position of the print cut and the length of the ticket are all accomplished by detecting these registration marks The registration mark sensors are mounted to the ticket input tray The printer s methods for determining the ticket length are listed below 9 4 1 1 Auto Sizing The default setting 1s to auto size the ticket every time the printer 15 powered on This measures the distance between the registration marks as well as calibrates the optical sensors to the contrast ratio of the marks Auto size enabled is the recommended setting 9 4 1 2 Disabling Auto Sizing The process of auto sizing advances the ticket stock so that almost the entire ticket is outside the output slot of the printer In certain situations this ticket motion may not be desirable Some ticket stock is weaker at the perforations and this can cause the ticket to flex The extra movements associated with auto sizing especially the reverse direction can cause the ticket to separate at the perforation or the perforation can get caught not permitting the ticket to fully retract jam Disabling the auto sizing does not disable the sensor calibration or the initial position alignment to the registration mark in preparation for printing At power up or whenever new ticket stock is introduced a few short ticket moves will occur Note with auto sizing disabled if the size of the ticket has changed registration erro
60. formation if the trouble is easily corrected If the trouble requires factory service we will so advise and provide written return authorization Loaner printers can usually subject to availability be shipped within 24 hours during the work week by Practical Automation Customers are required to pay all shipping charges Refer also to the Warranty Terms and Packaging and Shipping instructions before returning any equipment Page 7 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 12 NOTIFICATION FOR USERS IN THE UNITED STATES WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designated to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables must be used with this unit to insure compliance wit
61. g into any system Page 9 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 2 3 Choosing FGL Emulation or Raster Graphics Mode Depending on the firmware installed PA ticket printers can operate in one of two modes FGL Emulation or Raster Graphic mode In general new Windows applications should use the Raster Graphic mode G firmware which relies on the Windows GDI Graphic Data Interface process to create the print information This provides the most font flexibility and best graphic rendering FGL mode relies on the internal printer fonts and barcode generators to create the ticket FGL uses a wide range of ASCII printer commands to select the fonts and enable the other features PA also offers an FGL Windows Printer Driver however its intended use is primarily for backward compatibility with legacy ETX LTx 2000 applications that were operating with its FGL Windows driver The FGL Windows driver when the host application selects and only uses the printer internal fonts can be very efficient and responsive However in application circumstances where Windows WYSIWYG printing is the goal printer s FGL firmware and the FGL Windows Driver are a less efficient combination of resources than firmware and its Windows driver Here are some reasons that might direct you to use the FGL Emulation mode 1 When using a command based operating system such as DOS or Unix Without the available resources o
62. h the Class A FCC limits FOR USERS IN CANADA 13 REGULATORY COMPLIANCES CE Mark Compliant Safety ANSI UL 60950 3 ED CAN CSA C22 2 NO 60950 00 IEC CENELEC STDS EN 60950 1999 REPORT 60950 3 ED Class 55024 1998 and 55022 1998 Class Page 8 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 2 ITL2000OVERVIEW 21 Introduction This instruction manual provides information for the ITL series printers and associated options It provides installation operational configuration programming systems applications notes and maintenance information 2 2 Product Description The ITL series printers are low cost ticket printers designed for use in movie theater and kiosk ticketing applications They have many features designed to make ticket printing efficient and reliable The ITL has been optimized to work from character based operating systems Dos Unix Linux Etc permitting any combination of graphics and fonts to be printed or with the optional G version firmware and a printer driver in the Windows operating system environment for fast WYSIWYG printing Refer to section 2 4 1 for specifying the printer s firmware option that is desired The ITL models print on standard 2 00 50 8 mm or 3 25 82 6 mm wide ticket stock Designed for use in applications where reliable printing is required the ITL has features and options structured to support unattended
63. hanges to the EEPROM Refer to section 10 for more details on the EEPROM settings and how to change them The printer must be power cycled to exit this Special Function menu 12 2 1 1 F0 Store AutoSize in EEPROM This is a quick method of updating the parameter EEPROM storage with the measured size of a registration marked ticket By holding the FO button for 5 seconds the measured size of the ticket will be stored in the EEPROM and the auto sizing MODE option will be changed to USE STORED SIZE Auto sizing will not occur in the future Refer to section 10 4 1 2 for more details 12 2 1 2 F1 Reset EEPROM This is a quick method of resetting the printer parameters back to the factory default settings The F1 button must be pressed for at least 5 seconds Refer to section 5 1 3 1 for more details Page 50 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 12 2 1 3 F2 Printhead Adjustment This is a quick way to adjust the print energy to match the ticket stock There are four functions F0 Increase the Print Energy setting by 1 If the setting goes above 16 it will wrap around to 1 F1 Decrease the Print Energy setting by 1 If the setting goes below 1 it will wrap around to 16 F2 Print a short test ticket This will help test the present energy setting F3 This feature will print 16 test patterns each at the next energy setting The printout can be reviewed and the best energy level for th
64. his operation is NOT a normal operator function Technical personnel responsible for the programming or maintenance of the printer system should only use it This mode is entered by continuously holding the FO and F1 switches while turning on the power Refer to section 14 3 for additional information 4 5 2 9 Hex Dump Diagnostic Mode This function provides a method for determining if the data is being sent over the data interface properly Technical personnel responsible for the programming or maintenance of the printer system generally use it This mode is entered by continuously holding the F2 and F3 switches while turning on the power Refer to section 12 3 for additional information Page 23 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 4 5 2 10 Printhead Cleaning Diagnostic Mode This function provides a method for using the paper advance motor to drive a cleaning card under the printhead as part of normal printer maintenance This mode is entered by continuously holding the FO and F2 switches while turning on the power Refer to section 12 4 2 Page 24 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF S PRINTER PROGRAMMABLE CONFIGURATION SETTINGS 5 1 Overview The ITL printer has programmable or configuration features permitting it to be customized to almost any printing task These have been configured at the factory to the most typical settings Review this section to determine if any sele
65. information This parameter determines the status returned to the host if no alternate selection is made by a command sent over the data interface 10 4 1 5 Interface Misc The selections for this parameter are NORMAL and ACK 0 5US NORMAL does not exercise the ACK signal on the parallel port The other selection transmits a 0 5 uSec ACK pulse for those systems that require it 10 4 1 6 Purge Spooler Control The selections for this parameter are ENABLED or DISABLED This parameter effects how the printer interface handles the unsent data after an error occurred during the printing of a document The default value is DISABLED for FGL and ENABLED for G These are different because of the different data modes 10 4 1 7 Plug and Play PNP Response FGL Only For some applications that communicate directly with the printer the Windows Plug and Play process is a nuisance Setting this to DISABLED will prevent Windows from reporting New Hardware Found on every power up For all situations that require a Windows driver and or Language Monitor leave this setting to ENABLED 10 4 1 8 Configuration Option Certain customers have requested unique settings or actions This setting will report a unique code for those customers This is usually set at the factory and should not be changed This can be changed using this menu allowing customers with different installation requirements to reconfig
66. ing is a brief explanation of the process which FGL G printer forms the printed image of a character In order to print a simple line of text each letter s graphic image its pixels need to be converted into printer dots For FGL printer which has 13 internal fonts one of these fonts is selected by a command followed by the text for the letters to be printed using that font For example to print the word Text in FGL you would send lt F1 gt Text The printer has an internally stored image of the dot patterns for each printer font and it uses this to print the selected font For Raster Graphics the font selection is made using Windows programming methods For example a small Arial font could be selected for the printable string of Text as in the example above The Windows GDI using the Windows Printer Driver would then render this character string convert each letter s graphic image its pixels into printer dot image data and commands This data would be passed to the printer over the interface The image below shows the graphical data Dots Data hex RARE F8 00 08 20 00 08 20 C8 9E 21 25 08 23 2 08 x 21 05 08 20 8 86 Thus Text is converted to 7 rows of 3 bytes each In addition Raster language requires a command prefix of at least 2 characters so each line 15 at least 5 by
67. inter 2 Lift the printhead lever 3 Remove the ticket stock from the printer 4 Insert a cleaning card between the printhead and drive roller 5 Put the printhead lever down 6 Enter the Printhead Cleaning Mode through the printer s Power on Switch Panel Operation Turn the printer on while pressing and F2 until the printer beeps 7 Once in this mode the printer s panel switches will permit the cleaning card to be moved back and forth under the printhead F0 Move forward slowly F1 Move forward rapidly F2 Move backward slowly F3 Move backward rapidly 8 Clean the printhead by driving the cleaning card back and forth several times 8 Clean the drive roller by firmly holding the cleaning card at the rear of the printer while the drive roller is pulling on the card in the forward direction This will cause the roller to slip against the card and wipe itself clean 9 Turn power off and remove the cleaning card Allow the printhead and roller to dry for several minutes before inserting tickets 12 4 2 2 Printhead Cleaning Cards Printhead cleaning cards are available from Practical Automation ITL MODEL Cleaning Card Width ITL 2002 2 00 50 8 mm width A15 70051 1 ITL 2003 3 25 82 6 mm width A15 70051 2 Note 1 The instructions on the cleaning card package are outdated The instructions listed in section 12 4 2 1 are more current and should be used Page 53 of 72 Date 3 9 06 ITL 2000 Print
68. isi datio LOU idi etii 26 poc TH Locus abu iiS a ae oa 26 5 4 Port EU aas dali a 26 6 4 Reverse Channel Status Printer Status Programmer 5 Information for 26 IDALA INTERFACE AND AUXILIARY 21 3 05 Cable ulii scene eed ANA Ik 27 EAE SEED B Val Ser be 22 1L Parallel 0 Prout Table cui es gi jan apa a aaa d ak nk 28 1225000 90 IPTE Lorie ico di apa cds Do en nebat La bts dad 29 12 1 Serial Interes C densa dd ania iui esL etd samia coss QUA CER Ln M ust E rad 29 1 52 Geri DIP Ss Hel SERIE mudo o ia ec hd ra Crib air eia dok ah E aub 29 ION Luo 30 VER CO SCREEN 30 TICKET STOCK HANDLING OPTIONS vb bcn bae Ent ____ ANANG 31 gSTICREISIOCK INFORMATION dii d ecc deci d d acted oa n a o o dila
69. ket Drawing Front Sensor 2 200 LEADING EDGE 2 000 9 1 14 Example LTx 5 5 Length Ticket Drawing Front Sensor 2 200 i m n 9 9 2 2 d lt lt E m 5 500 Page 38 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 Ticket Stock Thermal Response Characteristics 9 2 1 Print Activation Energy Thermal inks have two main properties that affect the energy required to turn completely black The first 15 the activation temperature and the second is the activation time These parameters are somewhat related as it takes more time for the printhead to get hotter However it is possible to have thermal ink that needs a longer time at a lower energy to convert to black completely Adjusting the energy profile helps to match the printhead to the thermal ink The ITL has three parameters for adjusting the print energy These are provided to accommodate ticket stock with a broad range of thermal response characteristics The default factory energy level setting has been optimized for the most common types If the ticket stock requires more or less print energy the setting can be changed to achieve the best results e Print Energy Level section 10 3 1 1 Adjusts the print energy in small increments This should be set to the lowest value that provides solid black printing Ra
70. l be used sITL 2003 with a three digit configuration number DI Data Interface 2 Parallel IEEE 1284 Parallel Interface 7 1 4 7 1 5 and 19 1 Serial Serial RS232 Interface 7 2 1 and 7 2 3 3 USB USB 2 0 Full Speed Interface See 7 3 and 7 3 1 Ethernet 10 100 Compatible device only Contact factory 3 Notes 1 The kITL models are not available in tearbar versions at this time 2 The Interface name Parallel Serial or USB 15 stamped into I O Interface bracket and becomes the final suffix of the product s model number label 3 The Serial RS232 Interface and Ethernet Interface are only supported with FGL firmware Page 12 of 72 Date 3 9 06 2000 Printer User Manual UMITL201 PDF 242 ITL Power Supply Model Number PS60 14 MN Model Number PS60 14 Power Supply Model Number MN LC 60W External Desktop Power Supply 19 2 5 LC Line Cord blank with US approved line cord E no line cord for Export applications 2 4 3 Example of an ITL 2000 Printer Model Number pITL 2003 C Parallel with PS60 14 The above two model numbers specify a complete ITL 2003 printer configured with Countertop mount p 3 25 paper width ITL 2003 a parallel data interface Parallel with 60 watt external desktop power supply with a line cord for the North American market PS60 14 2 4 4 ITL Power Supply Options The ITL printer system should be ordered with the PS60 14 External 24V Desktop P
71. ng 1 or short 0 duration The flash beep signals are arranged as a coded sequence followed by a long quite pause before repeating 11 1 1 Sequence Length Flash Beep These flash beep sequences are arranged into three groups These groups are distinguished by a three four or five flash beep signal length sequences The flash length grouping identifies the type of error that has occurred The five flash beep sequence represents a Diagnostic Errors The four flash beep sequence represents a Operational Errors The three flash beep sequence represents a Temporary Conditions or Errors 11 1 2 Weighted Positions Each flash beep signal represents the equivalent of a one 1 for a long and a zero 0 for a short Each position in the sequence has a binary weight The first is given a weight of 1 while the second would be 2 the third 4 etc 11 1 3 Counting To determine the error code first identify the number of flash beeps in the sequence group Next for each flash beep signal which is short 0 the binary weight associated with it is not counted For each long 1 flash beep signal the binary weight associated with it 15 counted 11 1 4 Example The following example is provided for determining an error code The error code sequence is represented below by the following Short Long Long Short the sequence repeats after a long quiet pause Determining the error code is as follows The number of fla
72. nge from 1 to 16 default is 6 Note that as this setting increases the print speed decreases more heating requires longer cooling times e Print Energy Table section 10 3 1 4 The Normal table provides the energy settings for the standard print speed of 3 5IPS The Alternate table is reserved for special situations Warm Time Adjust section 10 3 1 5 Modifying this parameter changes the thermal dot history controls This setting affects the amount of dot smearing Its effect will primarily be noticed in large black regions and barcodes When printing two or more dots in a row the first dot requires more energy and the following dots require less energy The printhead element is still warm from energizing the previous dot If the Warm Time setting is too long then the dots will smear If the Warm Time is set too short then black regions graphics etc may not be as dark as desired 9 2 1 1 Optimizing the Print Energy Settings If the print quality is not acceptable with your ticket stock consider the following steps e Obtain newer ticket stock Recent improvements do not necessarily cost more Refer to the ticket vendor list 9 1 3 Ifthe text is not crisp clear or dark enough increase the Print Energy Level to the lowest acceptable level e If graphics or barcodes are smearing decrease the Warm Time Adjust If larger black regions are not dark enough increase the Warm Time Adjust 9 2 1 2 Converting from ETX2000
73. nt of the printer and or accessory or part thereof at our option for a period of one year from the date of shipment This limited warranty does not extend to any defect malfunction or failure caused by or resulting from improper service packing maintenance or repair abuse neglect accident or any other cause beyond the control of Practical Automation Inc or to any product whose serial number has been removed altered replaced or rendered illegible Page 6 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF Except and to extent provided herein Practical Automation Inc makes no warranty either express or implied including any warranty of merchantability or fitness for a particular purpose Practical Automation Inc shall not be liable to the purchaser or to any other person or firm for any specified or consequential damages of any kind which result from the use or misuse by any person or loss of profits or product resulting from any defect or malfunction or failure of this product No person agent distributor service facility or company is authorized to change modify or amend the terms of this limited warranty in any manner or fashion whatsoever 11 22 Warranty Procedure If you cannot resolve your equipment problem notify Practical Automation giving the model and serial number of your equipment Describe your problem in detail Upon receipt of this information Practical Automation will send you service in
74. or 4 4 4 4 4 4 4 4 0 75 00 Temporary Conditions or Errors Ticket Not Taken Condition na Ticket Not Presented na Printhead too hot cold wait s Average power wait s Interface Data Error has occurred warning s 3 3 3 3 3 11 2 1 Error Code Table Notes f Future na Not applicable s The beep is disabled for this flash beep signal gt ULP 11 2 2 Error Code Table Information Each flash beep signal of the repeated sequence has a binary weighted value The first is the least significant 1 2 4 8 16 Each flash beep signal is a long 1 or short 0 duration For each long duration flash beep signal the associated binary weight value is counted For each short duration beep flash signal the binary weight value 15 ignored Page 48 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 11 2 3 Error Code Computation Where n flash beep signal duration E long duration flash beep signal 0 short duration flash beep signal Error Code flash beep signal p 2M 3 4 5h Error Code summation n 1 n 2 n 4 n 8 n 16 Page 49 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 12 DIAGNOSTICS and MAINTENANCE A wide range of diagnostic functions have been built into the printer These assist the factory production field installation and customer service 12 1 Diagnostic Entry Entr
75. ower Supply It can be optionally purchased without a power supply The customer must provide an equivalent power supply 13 3 Page 13 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 2 4 5 ITL Separate Component Model Numbers Model Number Description POWER SUPPLY PS60 14 Universal input 90 240 VAC 47 63 Hz External 247 60W Desktop Power Supply supplied with US 115V line cord 19 2 5 PS60 14E Universal input 90 240 VAC 47 63 Hz External 24 60W Desktop Power Supply supplied without a US 115V line cord PS60 H Mounting bracket for the PS60 14 power supply 19 2 6 TICKET HOLDERS GTX THLP 2 Fan fold ticket holder 8 2 3 and 19 2 14 for ticket stock up to 2 50 63 5 mm in width and 6 25 158 8 mm in length Includes a low paper sensor and a 6 auxiliary cable 8 GTX THLP 4 Fan fold ticket holder 8 2 3 and 19 2 14 for ticket stock up to 4 50 114 3 mm in width and 6 25 158 8 mm in length Includes low paper sensor and a 6 auxiliary cable 8 CABLES ATX AC8 Auxiliary Cable shielded 8 conductors with MINIDIN 8 connector 6 foot 1 8m length AC8 18 Auxiliary Cable shielded 8 conductors with MINIDIN 8 connector 18 0 45m length ATX PC36 Parallel IEEE 1284 Interface Cable 6 foot 1 8m length ITL SCO9 Serial Interface Cable 10 foot 3 0m length CUSB 206 USB 2 0 A B Cable 6 foot 1 8m length COUNTERTOP ADAPTER PLATE FOR p
76. parameter are ON OFF Used to turn off the beeper for continuously occurring tones associated with printer errors etc The user created beeps associated with switch pressing etc will still occur Page 44 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 10 4 EEPROM Menu Z2 Printout STORED FORM SIZE 5 50 MODE AUTO WITH BU SIZE 10s 0 SIZE 15 5 CHANGE SIZE SIZE 0 1s 5 SIZE 0 01s 0 STATUS SHORT INTERFACE MISC NORMAL PURGE SPOOLER DISABLED PNP RESPONSE ENABLED CONFIG OPTION STANDARD 10 4 1 EEPROM Menu 2 Parameters 10 4 1 1 Change Stored Size Forms Len 10 s 1 s 0 1 s 0 01 s Each one of these menu lines causes an incremental change to one of the four digits of the Form Stored Size Incrementing past 9 returns the digit to 0 Refer to section 9 4 1 2 3 1 for additional information 10 4 1 2 Form Stored Size Display This data is changed by the above menu lines or can be automatically loaded using the document s measured size Refer to section 9 4 for additional information 10 4 1 3 Form Mode The selections for this parameter are USE STORED FIXED SIZE AUTOSIZE WITH BU ENABLED AUTOSIZE NO BU ENABLED Refer to section 9 4 1 2 3 for additional information 10 4 1 4 Status Pointer The selections for this parameter are SHORT NORMAL EXTENDED COMPLETE Reference the Programmers Guide for additional
77. peed Interfaces are available for the ITL G Printer The Serial Interface is NOT supported on the ITL G printer The large amount of data required for the Windows WYSIWYG function makes this interface impractical 16 3 2 Interface Choices Version Firmware Printer The FGL firmware will work well with a Parallel USB or RS 232 Serial interface 16 3 3 Adaptive Print Speed G Only The data delivery rate of a Windows parallel port varies with the specific operating system chosen the PC s clock speed and BIOS settings ECP with DMA is the fastest At the start of data the ITL G printer samples the host computer s parallel port data delivery rate It adapts the ensuing ticket s print speed to match the sampled rate This data rate and print speed matching provides for best print quality This is the printer s default setting This can be disabled and fixed by the user by changing the selection of the IPS CLAMP setting 16 3 4 Printer Status Information The ITL G Printer Status Information is common to all newer printers from PA Page 58 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 17 ITL 2000 SPECIFICATIONS Specifications subject to change without notice Printing Method Direct Thermal Printhead Dot Density 203 DPI 8 dots mm Dot Cycle Life 50 x 10 Dot Cycles typical Abrasive Life 164K ft 50Km typical Operation Dot History Controlled Temperature Thermistor Controlled Print Speed 3 50
78. process 9 4 1 2 3 1 Entering a Fixed Size Manually Following the process described in section 10 4 1 1 a manually entered ticket size can be saved in the EEPROM memory 9 4 1 2 3 2 Entering the Measured Size Automatically The last measured ticket length can automatically be stored using the Special Functions Menu refer to section 12 2 1 First hold F1 while turning on the power The auto sizing process will begin and then the Diagnostic Menu will be printed Press and the Special Functions Menu will be printed Press and hold the FO button for 5 seconds until a sequence of rapid beeps is heard This will copy the measured size into the EEPROM memory Page 41 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 10 EEPROM PARAMETER STORAGE MEMORY Note that on Windows 2K XP systems the printer driver has a configuration utility that can manage almost all of the settings discussed in this section We recommend that you use the driver to make these changes Refer to the User Print Properties Panel UPPP guide 10 1 EEPROM Parameter Memory Overview The EEPROM parameter memory is used to store a variety of printer configuration parameters These stored parameters provide the data which customizes the operation of the printer to the particular application Examples of this are print intensity parameters are used to set the printer to match the response characteristic of the media being used selections for the printer s reaction
79. r status including Errors Firmware version Ticket count Electronic serial number Paper and Low Paper condition etc Page 61 of 72 Date 1 17 2006 18 7 Ticket Stock 18 7 1 Thermal Coating The ITL will work well with the same ticket stock used with the LTx In addition print energy controls have been added to reduce the smearing found with faster paper 18 7 2 Registration Marks The ITL will work with registration marks on either side of the ticket The front sensor is used with LTx compatible tickets The rear sensor is used with ETX ITX compatible tickets Reference section 4 5 2 1 18 8 Conversion Process Steps 1 Determine the Part Number and Model Number of your LTx printer that will be replaced by an 111 2000 printer Use the table and notes below to make the ITL cross reference selection 2 Print out the LTx s F0 Status Report This will provide information on the Interface its settings 1f Serial and the print intensity settings This will answer many questions about how the ITL 2000 will need to be setup up to match the LTx 3 Based on the learned Interface Type determine what interface cable will be required If it is a Parallel Interface you will need a new Centronics parallel cable If it is a Serial interface you can use the same cable as with your LTx The DIP switches are on the serial card Refer to section 7 2 2 to determine the correct settings found in step 2 above 4 The ITL uses the same power
80. r technician while debugging a printing cable problems Note that even the shortest ticket can produce a very large hex dump This situation 15 greatly magnified with narrow tickets If investigating the initialization parameters for a printing problem be prepared to turn off the printer after a few pages have been printed 12 3 2 Data Rate Measurement Test The second option of Hex Dump Mode is the Data Rate Measurement Test It requires additional switch presses once in the Hex Data Dump mode Press F0 then F1 then F0 to place the printer into the Data Rate Measurement mode At this time the print data is sent from the host The printer will read all of the data but it will not print it After the data is all sent the printer calculates the average data rate and prints a short ticket summarizing this information 12 4 Periodic Maintenance 12 4 1 Paper Registration Mark Sensor Maintenance Under heavy use conditions periodic cleaning of the registration mark sensors 2 may be required to insure that the accumulation of paper dust does not impair their operation These two reflective sensors are located on the ticket tray The rear sensor 15 located under a protective cover which must be removed for cleaning The front sensor is located under the printhead Access to the front sensor requires the removal of the protective cover just after the entry slot into the mechanism The sensors are covered with protective shield which must be
81. ramming Process 14 3 1 Entering the Flash Load Mode The printer will go into the flash load mode in three ways 1 Automatically if the printer detects a failure of the flash memory s checksum during its power up testing operations 2 Manually by powering on the printer while holding the F0 and F1 switches pressed 3 Command Driven by the host computer Refer to the ITL Programmer s Manual for details on this mode of programming The entry into the flash load mode is signaled by a long continuous beep approximately 5 seconds For the manual entry path the switches need to be held only until this long beep starts Wait until the beep stops however before starting the flash loading process below Page 55 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 14 3 2 Flash Data Loading The Flash Data Loading procedure is simply to copy the new Binary Data image file to the printer s data port after the printer is in flash load mode Because of the large amount of data using the Parallel data interface is the preferred interface to re program the Flash Memory The following example uses DOS batch file commands to illustrate this process The firmware data file also includes a DOS Batch file should be used to execute this loading command FWITL BIN LPTI The B permits Binary Data to be sent without detecting data as control characters LPT1 is the designation for the output parall
82. rd sensor is compatible with LTx standard tickets The rear sensor is compatible with ETX ITX standard tickets Refer to section 4 5 2 1 for more details 3 8 Test Print Once the ticket stock has been loaded successfully a test ticket should be printed to insure that everything 15 operating properly Pressing the SELECT FO switch will place the printer offline the READY LED will go out Then by pressing the TEST FI switch a test ticket will be printed Refer to section 4 5 for detailed information on these switch operations 3 9 Printer Set up Confirmation It is recommended that the System Status Report be printed immediately after installation power up while pressing Review the settings and confirm that they match the needs of the application Refer to section 5 1 3 9 Configuration Settings The printer 15 configured at the factory to support the installed options printer width form type and paper cutter To verify these settings refer to section 5 1 3 9 2 EEPROM Settings If any settings on the Systems Status Report are not set in accordance with the intended operation of the printer Refer to section 10 1 and follow the procedure to change these settings in the EEPROM 3 9 3 Configuring the Printer s Data Interface Host PC The appropriate set up for the PC s Interface Parallel Serial or USB should be done as required using the information provided by the PC s User s Information Printer For the Parallel or U
83. removed for cleaning The printhead does not need to be removed Refer to the drawings below for the location of these sensor covers Cleaning is accomplished by using a Q tip dipped with alcohol swiping the Q tip across the sensors lens removing debris Page 51 of 72 Date 3 9 06 2000 Printer User Manual UMITL201 PDF 12 4 1 1 Sensor Cleaning Access ITL 2000 PROTECTIVE COVER 1 SH REAR SENSOR COVER FRONT SENSOR ACCESS SLOTS COVER REMOVED I L O U n Lj o Je 0 0 NES qo CC CA C C C J REAR SENSOR ACCESS SLOTS a COVER REMOVED Page 52 of 72 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 12 4 2 Printhead Cleaning The printhead and drive
84. rint selection is 1 and the highest darker print is 16 A setting in the range of 4 to 8 is typical Change this value using the Increment and Decrement selections described below 10 3 1 2 Increase Print Intensity This parameter increases the applied energy level by one Refer to section 9 1 14 for additional information 10 3 1 3 Decrease Print Intensity This parameter decreases the applied energy level by one Refer to section 9 1 14 for additional information 10 3 1 4 Print Energy Table The selections for this parameter are Normal Alternate Normal contains the standard print energy settings Alternate can be used for special applications For standard product this is not used 10 3 1 5 Warm Time Adjustment There is a careful balance between print energy print speed and the blurring of dark areas In general the Print Intensity setting above should be adjusted to the lowest number that produces the best looking text The Print Energy Table determines the print speed After these settings are adjusted or left at the factory defaults examine the dark regions and graphics including any barcodes If the edges of dark areas are blurred especially barcodes then decrease the Warm Time setting If the center of larger dark regions do not stay dark increase the Warm Time 10 3 1 6 IPS Clamp G only In Raster mode the printer is printing the data as quickly as it is sent by the host PC In some c
85. rintable beyond 10 9 9 1 10 Ticket Stock Pre Printing Information 9 1 10 1 Pre Printed Ticket Stock Bottom Side Restrictions versions of the ITL utilize optical sensors to monitor the progress of ticket stock through the system Pre printing of the ticket stock in the area of these sensors should be avoided unless an infrared reflecting ink is used High contrast ratio printing in these areas can interfere with this monitoring Refer to the drawing 9 1 4 above for the location of these restricted areas clear zone 9 1 10 2 Pre Printed Ticket Stock Top Side Restrictions Preprinting on the thermally active side of the ticket stock should only be done using inks compatible with direct thermal printing Also insure that the host application only prints thermally in the un inked areas Page 36 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 1 11 Example ETX ITX 2 0 Length Ticket Drawing Rear Sensor 9 EA 22 C n E Hi 700 4 2 000 6 700 9 1 12 Example 5 5 Length Ticket Drawing Rear Sensor 6 6 O 69 co gt gt Li 21 1200 5 500 6 700 Page 37 of 72 3 9 06 2000 Printer User Manual UMITL201 PDF 9 1 13 Example LTx 2 0 Length Tic
86. rmware from a data file This should only be done by technical personnel who are familiar with performing this type procedure Although the process is very simple under some version update conditions if the printer lost power before the operation was completed successfully there is a possibility that it could leave the printer inoperable requiring it to be returned to the factory for programming via the BDM interface The README TXT text file distributed with the firmware data file will have information regarding the update conditions associated with that particular version of firmware 14 2 Requirements To accomplish the loading of new firmware the following are required A new firmware data file obtained from the factory or downloaded from our Website 2 An ITL printer with a Parallel or Serial RS232 Data interface Note For the USB Interface this technique cannot be used A Parallel Interface module could be substituted into the printer to perform the firmware update and then re install the USB for normal printer use Also Practical Automation will provide a software tool for the USB case Contact factory Technical Support for this tool 3 A Parallel or Serial data cable 4 A PC to read the firmware data file and copy it to the printer s data interface using a DOS copy command technique 5 The printer and the PC connected with the data cable 6 The printer entered into the flash load mode 14 3 Flash Re Prog
87. roller should be cleaned periodically to eliminate the build up of thermal ink residue and paper dust This is easily accomplished by using a soft isopropyl alcohol impregnated cleaning sheet This sheet should be fed through the paper path several times To assist with this operation a diagnostic support tool is used Caution Although printhead cleaning is a normal and recommended preventative maintenance activity if frequent cleaning of heavy buildup is occurring this is a symptom that something is wrong with the media printer thermal operating relationship Heavy buildup will shorten the life of the printhead because it blocks the flow of thermal energy from the printhead to the media which is acting as a heat sink path for this energy If the thermal media is depositing onto the printhead it is most likely due to a quality problem the media has not been cured properly or the press printed inks are not thermally stable and are burning off etc Also it could be due to a mismatch of the media s thermal response characteristic to the printer 5 thermal energy delivery level If very fast media is being used the printer s thermal energy may need to be reduced to better match it The best solution is to select the thermal media that is compatible with the printer s normal default energy level setting 12 4 2 1 Printhead Cleaning Diagnostic Tool The entry into this tool is a Power On Switch Panel Operation Turn off the power to the pr
88. rs may occur Always use the auto sizing when using different length tickets There are two choices for disabling auto sizing 1 Disabling the Auto Size Back up 2 Used Stored Ticket Size Use the EEPROM menu section 10 2 10 4 1 3 to change the System Control MODE to the settings indicated 9 4 1 2 1 Disabling Auto Size Back Up This selection eliminates the backup motion associated with the auto size process noted above This can prevent snagging that can occur on the reverse motion for certain types of ticket stock The ticket length will be measured normally by moving the ticket forward through the output slot of the printer The retraction will be eliminated and the stock will be cut off if a cutter 15 installed or left forward for a tearbar To disable the auto size backup the EEPROM system control parameter MODE need to be set to AUTO WITHOUT BU 9 4 1 2 2 Use Stored Ticket Size This selection completely disables auto sizing This is done by changing the EEPROM System Control parameter MODE to STORED SIZE This will instruct the printer to assume that the actual size of the ticket 1s the value stored in the EEPROM If ticket stock used is different form the valued stored in the EEPROM ticket registration errors may occur 9 4 1 2 3 Entering the STORED SIZE There are two ways to enter a ticket size into the EEPROM memory 1 by entering a predetermined number 2 storing the last value measured during the auto size
89. s These functions are provided for service or technical support personnel 4 5 2 1 Power On Operations Table For this mode one or more switches are pressed and held while applying power to the printer The switch is held until a flash beep occurs The lists of power on operations are detailed below Refer to section 4 5 2 4 for System Information Help Report which outlines each menu listed below Switch Operation Function Notes SELECT FO Print status report If held longer prints help menus Refer to section 4 5 2 4 System Info Help Report TEST F1 Enter diagnostics menu Refer to section 12 1 LINE FEED F2 Not Used FORM FEED F3 Enter EEPROM change menu Refer to section 10 2 FO and F1 Re program Flash Memory Refer to section 14 3 FO and F2 Printhead cleaning Refer to section 4 5 2 10 F2 and F3 Hex Dump Diagnostic Mode Refer to section 12 3 FO and F3 Change Sensor Selection Refer to section 9 3 4 5 2 2 Printer System Information and Reports Printer system status information is available through a number of printed reports These are the System Status Report System Help Report EEPROM Interactive Parameter Change Menu and Diagnostic Support Menus Page 20 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 4 5 2 3 System Status Report This is a printed report which contains much of the operational or stored parameter information for the system It includes firmware version numbers diagnostic pass fail resul
90. s the tickets when the stack height exceeds the 5 inch support height of the ticket holder The ticket holder can be adjusted to accommodate ticket fold lengths from 8 to 12 inches long The procedure to adjust this ticket holders low paper detection point is provided in an application note that in on the Practical Automation WEB site in the Technical Notes sub section of the ITL printer http www practicalautomation com download html Page 31 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 9 TICKET STOCK INFORMATION 9 1 Ticket Stock Specifications 911 Form The ITL printer 15 optimized for perforated ticket stock with registration marks 9 1 2 Ticket Stock Thermal Paper Types The list below is a list of thermal paper manufacturers and some of their product offerings Manufacturer Appleton Resiste 600 7 5 Ricoh 150TLA 150LAM 120TLA 120TLD Kanzaki 300 KT 570 Nashua TT15618 TT10618 Recommended ticket stocks 9 1 3 Technical Contact Telephone Katherine Kahlenberg 1 920 991 8640 Robert Molina 1 314 441 4665 Mike Daty 1 413 736 3216 Ticket Stock Paper Converter Vendor List These paper converters take the raw thermal paper from the above manufacturers and produce finished tickets Listing of Converters Company Contact Amalon Industries Inc 254 Helicopter Cir Carona CA 92880 Canada Ticket Inc 9085 196A St Langley BC V1M3B5 Ste
91. sh beep signals in the sequence 15 four 4 b Counting from the first flash beep signal each has the weight of 1 2 4 8 respectively c Only the middle two are counted The error code is 2 4 6 d The error code 6 15 listed in the table of errors under the four code sequence This error indicates that the Printhead Lever 15 Opened f See section 11 2 for the table of error codes Note also that the error codes are printed on the system help report Page 47 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 11 2 Error Code Table Flash Beep Number of Flash Beep signals in a repeated Flash Beep Flash Beep sequence Error Code Error Code Description Notes Diagnostic Errors MPU System Error RAM Fault Error EEPROM Checksum Error FLASH Memory Error Character Generator Memory Error IMAGE Memory Error Analog to Digital Converter Error 5 FPGA ASIC Error 5 Voltage Error 5 10 Printhead Thermistor Error 5 11 Printhead Data na 5 12 Printhead Print Resistor Error f 5 13 Cutter Initialization Error 5 14 Configuration Strap Error 5 15 Miscellaneous Error 5 5 5 5 5 5 5 3 15 Operational Errors Paper Path Jam Error Cutter Operational Error Transport Presenter Error Paper Output Error Registration Mark Detection Error Printhead Pressure Release Lever Error Out of Paper Error Interface Data Err
92. supply as the LTx 5 If you use a pLTX then your pITL will drop in to the same opening 6 The Printer Language for the Txis FGL so ITL 2000 is the printer that matches the LTx The ITL2000 will operate with the same data stream and produce the same ticket as the LTx Note In the unlikely event that a customer finds an exception to this FGL language matching performance please advise Practical Automation Engineering will review the technical details and correct it with a firmware update where possible Page 62 of 72 Date 1 17 2006 18 9 LTx 2000 to ITL 2000 Model Number and Part Number Cross Reference Table Counter Top Mountable pLTX2000R I Models pITL2000C Models PART B15 10697 1 MODEL DESCRIPTION Notes PART MODEL DESCRIPTION Notes pLTX 2002 P 10 115V PARALLEL amp FGL 5 15 11079 1 pITL2002C PARALLEL 115 230 PARALLEL amp 1b 2b 4b 5 15 10697 5 pLTX 2002 5 10 115V SERIAL amp gt p 1 3 4 5 15 11079 2 pITL2002C SERIAL 115 230 SERIAL amp FGL 1b 3 4b 5 15 10697 7 pLTX 2002 S 20 230V SERIAL amp FGL 515 1063722 gLEXS2UUS P10 115V PARALLEL amp FGL 1 2 4 5 15 11079 4 pITL2003C PARALLEL 115 230 PARALLEL 6 FGL 1b 2b 4b 5 B15 10697 3 pLTX 2002 20 230V PARALLEL amp FGL B15 10697 4 pLTX 2003 20 230V PARALLEL amp FGL 15 10697 6 pLTX 2003 S 10 115V SERIAL amp FGL 1
93. tes This results in 35 bytes from the Raster Graphic driver whereas only 8 data bytes are required with FGL For larger fonts the difference can be 100 1 or more The Windows Raster programming method allows the use of any Windows font or graphic without special commands To support this larger data payload version printer has its electronic hardware firmware and driver organized to handle this very efficiently Both modes have similar throughput Note also that it is possible to change the operating mode of the printer by simply downloading the preferred firmware to the printer Page 11 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 2 4 MODEL NUMBERING SYSTEM 2 4 1 ITL Printer Model Numbers MNDD TW FW DI e Enclosure u Desktop 19 2 1 Countertop mountable 19 2 2 k Kiosk mountable 19 2 3 1 5 Special Configuration Custom Ordered MN Model Number ITL Printer Series Model Number DD Dot Density 200 203 DPI Print Resolution 8 0 Dots mm TW Ticket Width 2 2 00 50 8 mm Ticket width 9 1 4 3 3 25 82 6 mm Ticket width 9 1 4 FW Firmware blank Standard Firmware emulates Boca s Ticket Programming Language G Firmware for Windows WYSIWYG function and GTX2000 emulation CN Configuration Number blank Note This entry is normally blank For a specially ordered printer configuration the 5 prefix wil
94. ts interface configuration status print intensity control levels miscellaneous system control parameters and operational data This report is printed by continuously holding the F0 switch while turning on the power and releasing the switch after them first beep Note The System status report below is from an FGL firmware printer The firmware printer provides this same report however a few details are different OK OR KK KK KK X SYSTEM STATUS REPORT KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK Practical Automation ITL Ticket Printer Model ITL 2003 Firmware Version V1 00 Revision Date 01 15 06 Resolution DPI 203 ITL ALL SYSTEM TESTS PASSED CONFIGURATION Output Type CUTTER Data Interface PARALLEL ACK Signal NO ACK Two Image Rams Max Image Rows 640 Max Image Columns 6400 EEPROM SETTINGS Settings can be changed Print Energy Settings Intensity 6 Energy Tables NORMAL Warm Time NORMAL Print Speed 3 50 IPS Paper Settings Low Paper Mode STATUS Only Reg Sensor FRONT Form Length Ctrl AUTO WITH BU Measured Size 5 56 Beeper ON Status Selector SHORT Purge Spooler DISABLED PNP Response STANDARD Practical Automation Low Cost Image Printer Row Offset 16 Col Offset 16 Practical Automation ITL Ticket Printer Hold to print Help Menus Operating Status PHTEMP 24C EXSEN1 1 15 EXSEN2
95. ure the printer Page 45 of 72 Date 3 9 06 2000 Printer User Manual UMITL201 PDF 10 5 EEPROM Menu 3 Parameters LP CABLE DETECT PASSIVE HALF RESOLUTION DISABLED REG SENSOR FRONT 10 5 1 1 Low Paper Cable Detection If your printer is equipped with the Low Paper Sensor that has Active Cable Detection 4 quarter 2004 then by setting the LP CABLE DETECT to ACTIVE it will enable two actions 1 the connected status connected or disconnected of the Low Paper cable will be reported in the printer s status information refer to the Programmer s Guide Note an older Low Paper senor w o the Active cable detection capability will always appear to be disconnected if the LP CABLE DETECT is set to ACTIVE 2 If the Low Paper cable is disconnected the Printer s Low Paper condition will be forced and reported in the printer s Low Paper status information refer to the Programmer s Guide Setting the LP CABLE DETECT to PASSIVE it prevents old Low Paper sensor from being reported as disconnected yet permits the new Low Paper cables to be detected as connected The following table 1s an overview of the settings and conditions for Low Paper Cable Detection L P 5 EEPROM Printer Status Field OWT aper Sensor Cable Condition Field 00 Field 11 Type setting Low Paper Capabilit Connected as Detected Connected C 5 Passive New w Active cable Disconnected High P
96. ux I O socket is for connecting a low paper sensor from an external ticket stock supply N INTERFACE CARD MQUNTING SCREWS 2 4 1 Data Interface Module Details Shown below are the 3 interface modules available for the ITL printers Note The RS232 Serial is NOT supported on the firmware printers It is only for FGL firmware printers PARALLEL SERIAL USB 4 E gt 65 5 B ga 4 1 1a 4 1 1b 4 1 1c Page 18 of 72 Date 3 9 06 ITL 2000 Printer User Manual UMITL201 PDF 4 2 Switch and Display Panel The switch and display panel provides the operator with an interface to the printer The display LEDs and beeper are used to output relevant printer operational status and warnings The switches provide a means to control the various printed output menus and test functions POWER PAPER ATIN QUT ERR TICKET 2 PED F3 Q LINE ING READY READY pj resi 2 2 LINE TEST Q 2 FEED POWER SELECT F3 amp plTL PANEL ATL PANEL 4 3 Panel LED Indicators 431 Power Paper This green LED indicator provides the following printer status information 1 Sanity indication Normal
97. ve Wengrowich Globe Ticket amp Label 300 Constance Dr Warminster PA 18974 Mercury Graphics 1438 Fletcher Rd Saskatoon Saskatchewan S7M5T2 Ken Wasden 800 544 2131 909 278 8888 Fax 909 278 8891 800 576 5511 604 888 1200 Fax 800 944 9424 www canadaticket com 800 523 5968 Ask for local Rep 800 906 6999 306 384 8000 Fax 306 683 0075 kwasden mercurygraphics com Page 32 of 72 Date 3 9 06 Listing of Converters ITL 2000 Printer User Manual UMITL201 PDF Company Contact Nashua 800 323 4265 250 South Northwest Hwy Park Ridge IL 60068 Charles Thoner National Ticket Company PO Box 547 Shamokin PA 17872 0547 Bill Alter Ticket Craft 1390 Jerusalem Ave Merrick NY 11566 Donna O Brien Weldon Williams and Lick 711 North A Street Fort Smith AR 72901 Steve Lansing Automated Media Inc PO Box 40455 Indianapolis IN 46240 0455 Label Rite 1050 Bethlehem Pike North Wales PA 19454 Jack Eric Waldner Relizon 80 Ambassador Drive Mississauga Ontario Canada L5T2Y9 Tracy Fielding World Wide Ticket amp Label 1673 SW 1 Way 1 Deerfield Beach FL 33441 Eric Covitz Fax 847 692 9818 800 829 0829 570 672 2900 Fax 570 672 2999 tickets nationalticket com 800 645 4944 516 538 6200 Fax 516 538 4860 tickets ticketcraft com 800 242 4995 Fax 479 783 7050 sales wwline com 800 872 0991 Fax 317 566 0882 csr askami com 215 646 6115 labelrite prodigy net
98. y into the diagnostic sub menu and other diagnostic support functions are Power On Switch Panel Operations refer to section 4 5 2 The access switch sequence 1s detailed below on the help menu This menu is part of the System Information Help Report refer to section 4 5 2 4 Ck Ck Ck Ck Sk ko koko POR SWITCH HELP o Apply power to unit while holding FO SYSTEM STATUS F1 DIAGNOSTICS F2 NOT USED F3 EEPRO ENU FO amp 1 RE PROGRAM FLASH MEMORY FO amp F2 PRINTHEAD CLEANING FO Fl Fwd F2 F3 Rev FO amp F3 CHANGE REG SENSOR 5 SEC F2 amp F3 HEX DUMP MODE 12 2 Diagnostic Sub Menu This diagnostics sub menu provides access to four selections Special Functions Factory Burn In Cut and Serial tests DIAGNOSTIC HELP Ck ck ko ko After entering this DIAGNOSTIC menu press and release SPECIAL Functions Fl BURN IN test F2 CUT test F3 Serial Port Test 12 2 1 Special Functions These Special Functions are designed to make quick c

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