Skyus DS Quick Start Guide
Contents
1. Do not collocate or operate this device in conjunction with any other antenna or transmitter Contains TX module FCC ID N7N MC73542. installation on the local drive If you are working on a separate device from the one you intend to use the Skyus DS with save the file to a portable media device and use itto install the drivers on the separate device Begin the installation of the Sierra Wireless drivers by clicking on the executable driver installation file The setup utility will start up Skyus DS Quick Start Guide Welcome to the Mobile Broadband Driver Package Setup Boano fae itn aomena an you one te etn afee niate Senan Te ni rake oant te emtee es ataa oa tree yur RA SIERRA WIRELESS Figure 3 Sierra Wireless Driver Installation A successful installation initialization should show a progress bar in the dialog box and display a message just above the system tray este tobie trotar Rasa erg ovat de cron era rn noes Figure Sierra Wireless Driver Install initialization Sierra Wireless Device Drivers 1 progress saue pessa Wat Figure 5 Sierra Wireless Installing System Tray FW Skyus DS Quick Start Guide Follow the necessary steps to finish the installation until the screenshot matches the image shown in Figure 6 Completing the Mobile Broadband Driver Package Setup te eater adage har been neon or ree skin cose Seb SIERRA WIRELESS Gea Figure 6 Sera Wireless Installation Completed The Skyus DS attaches easily to the mounting bracket sold s
3. Skyus DS Quick Start Guide FW Skyus DS Quick Start Guide Preface Copyright 2015 Feeney Wireless LLC a Novatel Wireless Company All rights reserved This document may not be copied in part or otherwise reproduced without prior written consent from Feeney Wireless except where specifically permitted under US and International copyright taw Disclaimer The information in this document is subject to change without notice Feeney Wireless FW assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www feeneywireless com This publication may contain examples of screen captures and reports used in dally operations Examples may Include fictitious names or individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Patents and Trademarks Feeney Wireless and the FW logo are trademarks of Feeney Wireless LLC Skyus Skyus 3G Skyus 4G Skyus Global Skyus DS CIRA CIRA X CIRA X2 Crossroads and Axiom are trademarks of Feeney Wireless LLC VaraSight and the VaraSight logo are trademarks of Feeney Wireless LLC Other trade names used in this document may be trademarks or registered tradema
4. ard USB connection interface making it readily compatible with the largest choice of host devices Integration of the Skyus into a Windows based system requires at a minimum two high level components the driver and a mechanism to provide connection management This document is intended to guide you through the process of connecting the hardware and setting up these two components Skyus DS features include Operation on major US carrier networks 4G LTE support on major US carriers Two accessible SIM slots Cartier switching reprogramming required Integration with Crossroads IoT application framework GPSready External SMA antenna ports Diversity Activity LED USB Grounding Jack Figure 1 Skyus DS Top View Figure 2 Skyus DS Ports This documentis intended for users responsible for the initial setup of the Skyus DS and assumes the user has a basic working knowledge of computer networking wireless routing and network administration Scope This manual provides quick installation and configuration information z Skyus DS Quick Start Guide Specifications Power USB powered host must provide SW continuously Environmental Operating 30 Cto 60 C 22 F to 140 F Storage 40 C to 85 C 40 F to 185 F Dimensions 3 220 x2375 x0420 Weight mea Mounting Optional mounting bracket Data Interface USB 20 Mini B Connector Antenna Connection
5. eparately The figure below shows the dimensions and mounting hole locations of the plate The hardware used to secure the bracket depends on the mounting surface The Skyus DS slides into the bracket and is held in place by retention clips Figure 7 Mounting Bracket Dimensions Connecting Antennas Connect the first cellular antenna to the outermost SMA connector labeled Primary in Figure 8 A second cellular antenna can be attached tothe innermost SMA connector labeled Diversity This connector is used for Receive Diversity for 3G connections or multiple nput and multiple output MIMO for 4G LTE connections Antennas should be located at least 20 mm from any person When using multiple separate antennas for MIMO or Receive Diversity they should optimally be separated from each other by at least 20 mm FW Skyus DS Quick Start Guide Figure Antenna Connections Connect the GPS antenna to the middle SMA connector The Skyus DS will operate with most standard active GPS antennas When installing a GPS antenna place it where it has greater than 90 access to the sky For better performance avoid coiling or binding the GPS cable Ifyou have questions about the appropriate antennas for your Skyus DS contact your FW representative Connecting to a Computer or Route Connect the Type A Male side ofthe enclosed USB cable to your computer or alternate host device Connect the Mini B Male side of the enclosed USB cable to the Skyus Powe
6. ice see Flashing the Skyus DS Firmware 3 Allow time for the device to perform over the air provisioning Adding a Second SIM Follow the steps below if your Skyus DS is equipped with only one SIM and you want to install a second SIM for a different carer Disconnect the USB cable to remove power from the unit Remove the faceplate see Removing the Faceplate Insert the SIM in slot 2 se Inserting and Ejecting SIMs Replace the faceplate Insert the ground plug in the jack on the back panel Reconnect the USB cable to the unit to apply power Flash the device see Flashing the Skyus DS Firmware Allow time for the device to perform over the air provisioning Note Ifyou are simply replacing the SIM in slot 1 with a different SIM you do not needto instali the ground plug but you do stil need to flash the firmware if the SIM is for a different carrier Flashing the Skyus DS Firmware When you insert a new or replacement SIM fora different carier in your Skyus DS you must download and install diferent firmware on the Skyus DS This process is known as flashing the firmware Follow the steps below to flash the Skyus DS firmware 1 Browse to the FW Software Downloads page and identify the appropriate firmware image for the carrier of your SIM Click Download Complete the End User License Agreement EULA form and click Submit Form Select the folder to which you want to save the download file and click Save Run the Skyus f
7. inst harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful Interference to radio communication FW does not guarantee that interference will not occur in a particular Installation Operation is subject to the following conditions a This device may not cause harmful interference b This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more ofthe following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Exposure to RF radiation To comply with FCC RF exposure compliance requirements for mobile configurations a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons
8. lash executable file by double clicking it A DOS Command Prompt window opens which will display the progress of the flash process as shown below When the flash process is complete the Skyus is reset Allow time for the device to perform over the air provisioning nawy FW Skyus DS Quick Start Guide Figure 17 Flash Utility DOS Command Prompt Window Contacting FW For help with installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided See the Skyus DS User Manual for troubleshooting tips Ifyou still have questions contact us during business hours Monday through Friday excluding holidays between 8 am and 5 p m Pacific Time Support E Mail supportefeeneywireless com Telephone 600 683 4818 Website ww feeneywireless com Mailing Address P O Box 2549 Eugene OR 97402 When contacting technical support please have the following information on hand Serial number on product label Date that you received your device Abrief description ofthe problem Online Library For other documentation see our online document library at battoy feeneywireless com documents FW Skyus DS Quick Start Guide FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection aga
9. lide your thumb toward the center of the faceplate to separate it from the chassis Gently pull the faceplate off as shown below Figure 13 Faceplate Removal To install the faceplate simply press it into place 10 FW Skyus DS Quick Start Guide Inserting and Ejecting SIMs The Skyus DS comes with a multi purpose tool that you can use to insert and eject SIMs shown below The tool also serves as a ground plug which activates SIM slot 2 Ground Plug SIM insertion Eject Tool Figure 14 SIM Insertion Eject and Ground Tool To remove a SIM gently push the SIM with the edge of the tool and pullit out by hand Figure 15 Removing aSIM To install a SIM insert it with the label side up and press the SIM with the edge of the tool or your thumbnail until it latches into place Switching the Active SIM If Two SIMs Are Already Installed If your Skyus DS is already equipped with dual SIMs you can switch from one active SIM to the other without accessing the SIM slots however switching the active SIM requires that you reprogram or flash the firmware ifthe second SIM is activated with a different carrier than the first Follow the steps below to switch SIMs in a dual SIM device 1 Insert the ground plug into the jack on the back panel as shown below This causes slot 2 to become the active SIM slot n FW Skyus DS Quick Start Guide Figure 16 Inserting the Ground Plug 2 Flash the dev
10. r is provided by the USB cable Once connected the Skyus DS will power up and attempt to register to the carrier Figure 9 Type A Mole USB Figure 10 Type Mini 8 Mate USB Activation Jn most cases your Skyus DS will include one or two SIMs that are already installed and activated If you are using a SIM that has not been activated provide the IMEI and SIM IC CCID from the device label to your FW representative or carrier representative to activate your device Your device is ready to be activated only after the cellular carrier sets up an account and provides a phone number APN Access Point Name and or IP address for your device If you are nat sure if your device has an account contact your sales representative or FW technical support Provisioning Once your device is activated and you connect to the cellular carrier for the first time your device will perform Over the Air provisioning if necessary The Skyus DS will provision over the air automatically upon initial power up This process may take up to 45 minutes to complete Do not unplug the device or attempt to connect during provisioning FW Skyus DS Quick Start Guide Installing the Connection Manager Skyus DS customers using Windows operating systems have three choices for connection management FW Skyus Watcher FW Skyus Watcher is designed to manage the connection to the cellular network and provides connection watchdog connection and GPS status repor
11. rks of the manufacturers or vendors of the respective products Intended Use Use this product only for the purpose it was designed for refer to the datasheet and user documentation For the latest product information visit us online at www feeneywireless com Document Number 25 52 020 01 Revision A FW Skyus DS Quick Start Guide Contents Overview Intended Audience Scope Specifications Installation Installation Summary Package Contents Installing the Sierra Wireless Driver Installing the Mounting Bracket Connecting Antennas Connecting to a Computer or Router Activation Provisioning Installing the Connection Manager FW Skyus Watcher Windows Mobile Broadband Sierra Wireless Skylight Accessing the SIM Slots Removing the Faceplate Inserting and Ejecting SIMS Switching the Active SIM Two SIMs Are Already Installed Adding a Second SIM Flashing the Skyus DS Firmware Contacting FW Online Library FCC Compliance FW Skyus DS Quick Start Guide Overview The Skyus DS is a rugged low cost self contained modem kit that gives you the ability to switch carriers in the field The Skyus DS platform simplifies the integration efforts of adding mobile connectivity in Intemet of Things oT solutions and accelerates time to market for creating connected devices In contrast to standalone radio modules the Skyus DS uses a stand
12. s Three SMA female two cellular and one GPS TDs One activity LED OS Support Carriers TMobile Chipset MC7354 Bands See the Skyus DS Specification Sheet for carier specific information Data Rates Peak download speeds of up to 100 Mbps and peak upload speeds of up to 50 Mbps actual speeds depend on carrier network implementation Regulatory Approvals FCC Part 15 Class B Satelite Channels 16 Protocol NMEA 0183 Version 3 0 Acquisition Time Hot Start 1 second Warm Start 29 seconds Cold Start 32 seconds Accuracy Horizontal lt 5m 90 Atitude lt 8m 90 Velocity lt 02 m s Sensitivity e Tracking 161 d m Acquisition Assisted non LTE 158 dBm Acquisition Assisted LTE 153 dBm Acquistion Standalone 145 d m Operational Limits Altitude lt 600m or Velocity lt 100 m s Either limit may be exceeded but not both Windows Vista 32 and 64 bit Windows 7 32 and 64 bit Windows 8 Verizon and AT amp T only Linux SDK available 2 632 or newer kemel required Software Compatibility AT Commands Yes QM Interface Yes FW Skyus DS Quick Start Guide Installation The following sections describe the installation and initialization of the Skyus DS This procedure assume that your Skyus DS contains one or two activated SIMs Installation Summary Inspect the package contents and compare against the packing list Install
13. the Sierra Wireless driver Optional Install the Skyus DS mounting bracket and mount the unit to the bracket Connectthe antenna s Connect the Skyus DS to the computer or router using the USB cable Activate the SIM if necessary Wat for Over the Air provisioning if necessary Install the connection manager Package Contents Package contents depend on the accessories ordered Compare the contents with the packing list if any items are missing or damaged contact FW support Item Type Description Skyus DS Included Skyus DS LTE Device with one or two SIMs installed Cable Included USB 20 Type A Male to Mini B Male Mounting Bracket Accessory Skyus DS mounting bracket Antennals Accessory FW offers several antennas that meet the Skyus DS antenna specifications Skyus DS Multi aeai Included Used for grounding the SIM port and for SIM insertion and ejection Installing the Sierra Wireless Driver The Skyus DS uses an internal Sierra Wireless radio module Drivers for Windows 7 and Windows 8 based platforms are provided in binary form by Sierra Wireless and are available for download on the FW website For quick connection download a driver only package directly from the FW Downloads page Under Skyus 4G Drivers click Download Files to begin downloading the driver file for installation Ifyou are working on the device you intend to use the Skyus DS with proceed with
14. ting and logging functionality appropriate for loT applications where 24x7 connectivity is desired Skyus Watcher is available after signing an End User Licensing Agreement EULA with FW Skyus Watcher can be downloaded from the FW Downloads page For information on the installation of the Skyus Watcher application please reference the Skyus Watcher User Guide Windows Mobile Broadband The Skyus DS is compatible with the Windows Mobile Broadband connection management functionality built into Windows 7 and Windows 8 Users can manage cellular connections in the Windows Network and Sharing Center This form of connection management is not recommended in applications demanding 24x7 connectivity Sierra Wireless Skylight Sierra Wireless provides a connection utility compatible with Skyus devices that can manage connections and display network coverage indication For more information on Sierra Wireless Skylight go to the Sierra Wireless website or contact your FW sales representative Accessing the SIM Slots The SIM slots are located behind the Skyus DS faceplate which you can remove by hand The slots are numbered as shown below By default SIM slot 1 is the active slot Faceplate Figure 11 Dual SIM Slots FW Skyus DS Quick Start Guide Removing the Faceplate 1 Locate the two tabs along the bottom edge of the faceplate Figure 12 Faceplate Tabs 2 Insert your thumbnail between one of the tabs and the chassis Then s
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