Home

NetGuardian-16S

1. To adjust the contrast press Sel to select the command The arrow cursor gt will move to the right of the colon in Contrast to indicate that the command submenu is selected Press the Ack or button until you re satisfied with the contrast setting then press Sel to make your selection To exit the Command Menu and revert to the default contrast setting press Menu 9 Alarm Speaker The NetGuardian 16S s alarm speaker emits distinctive tones for three different circumstances 1 If the integrated Building Status Unit alarm sounds the speaker will emit a continuous tone If the BSU is in Standard Mode the sound will continue until the CopperCom CopperController issues a Silence Alarm command To request a Silence Alarm command press the Ack button If the BSU is in Standalone Mode pressing the Ack button will silence the speaker immediately 2 If there is an Ethernet connection failure the speaker will emit a high low warbling tone Press any front panel button to silence the speaker 3 Ifa reportable discrete alarm occurs that is an alarm that is configured to trigger an SNMP Trap or pager notification the speaker will emit an intermittent beep Press any front panel button to silence the speaker If you do not silence the speaker the beep will continue for a few seconds Silencing the speaker will allow the next alarm if any to sound The Sound off command on the LCD Command Menu see Section 8 2 1 Sound o
2. Acknowledgement accepted Thank you Goodbye 55 15 3 5 Dialog 5 Major GR 474 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Major alarm exists A Major alarm exists A Major alarm exists BONG BONG BONG Single bong every 1 5 seconds 3 strokes total Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm If Wait for PIN time elapses and the user has not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 15 3 6 Dialog 6 GR 474 Secure Dial In Please enter password User enters Acknowledge Code followed by pound as user ID password Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt If no alarms then No alarms exist No alarms exist No alarms exist If Critical alarm then A Critical alarm exists A Critical Alarm exists A Critical Alarm exists BONG BONG BONG BONG BONG BONG Double stroke bong every 1 5 seconds 6 strokes total If Major alarm then A Major alarm exists A Major Alarm exists A Major Alarm exists BONG BONG BONG Single bong every 1 5 seconds 3 strokes total Thank you Goodbye 56 15 3 7 Dialog 7 Critical RUS FO
3. 33 13 3 3 Proxy Menu You can create proxy connections to reach through to the craft port modem port or any of the other eight serial ports from the P roxy menu You ll be able to monitor and control additional devices via proxy connection to the NetGuardian 16S Data presented and handshaking will be specified by the connected device To cancel the proxy connection wait a half second then quickly type and press ENTER C onfig P roxy T elnet D ebug ef X it Available Data Ports In use 8 Proxy to M odem 1 2 3 4 5 6 7 8 ESC Fig 13 3 3 1 Access devices connected to the eight data ports on the back panel through M onitor menu gt P roxy option Note An issue has been identified when you attempt to access a IPM s PTMC and modify PTMC parameters via the NetGuardian 16S which prevents these PTMC parameters from being changed To avoid this from happening the terminal program must be configured to send CR LF for new lines Depending on the terminal software in use the actual configuration steps may vary but the steps identified for Tera Term Pro are Under Setup select Terminal and set New line Transmit to CR LF Please make a note of this when accessing PTMC configurations via the NetGuardian 16S newer installations Also note that this configuration change should only be used when accessing the PTMC console function When accessing other console ports keep the standard CR only confi
4. Melp Iere Aave Alirms Base flmms T on Ping Targets o Fig 14 1 The NetGuardian 16S Web Browser Interface The NetGuardian 16S s Web Browser Interface lets you connect to the unit and view alarms from any computer Using the Web Browser Interface you can view alarms operate controls and provision user configurable settings 14 1 Logging On to the Web Browser Interface Coppercom 16S Logon Password submit DPS Telecom Fig 14 1 1 NetGuardian 16S Web Browser logon To log on to the Web Browser Interface enter the NetGuardian 16S unit s IP address in the address bar of your Web browser When you first connect to the NetGuardian 16S you will see the logon page shown in Figure 12 1 1 above Enter your password and click submit Your system administrator should have already assigned the NetGuardian 16S an IP address and a logon 39 password If you do not know the IP address and password for your NetGuardian 16S unit check with your system administrator No more than four users can simultaneously log on to the Web Browser Interface Each user session is tracked by IP address and the NetGuardian 16S will automatically log out users after 12 minutes of inactivity unless the system administrator has configured a different timeout duration 14 2 Logging Out of the Web Browser Interface Sore DPS Telecom Coppercom 1 6S Refresh oon von Help Fig 14 2 1 Web Browser interface Logout
5. NetGuardian 16S Expansion 3 Discrete Alarms 99 1 16 1 48 6257 6305 Control Relays 99 1 17 1 8 6321 6328 Table 15 1 A NetGuardian 16S alarm map 52 15 2 System Alarm Descriptions Point system Aam Description 2 Modem not Responding Modem not responding to initialization sing shis Unit using default configuration settings NVRAM Lost Provisioning may be damaged E Communications failure between the ie Cerna ene NetGuardian 16S s two circuit boards Private LAN not Active Ethernet link not detected on Private port Public LAN not Active Ethernet link not detected on Public port i Unit detects another node with same IP address as Duplicate Private IPA the Private port i Unit detects another node with same IP address as Duplicate Public IPA the Public port Unit has not received poll from T Mon for longer DEP ROUSE IMAGING than DCP Timer period set by system administrator DCP Event Que Full More than 500 uncollected events in DCP event queue SNMP trap address is not defined and an SNMP SME Mab hot SENI Trap event occurred Network Time Server Communication to network time server failure Communication with CopperController failure and Boo olandalene Mode BSU enters Standalone Mode S 45 erial Rev Overflow UART hardware overflowed during receive Alarm set when any data port is filled with more 46 SBa Hey Gue Full than 16K of information Toggles state at constant rate set by Timed Tick
6. e damage caused by unauthorized attachments or modifications f damage during shipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of contract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and injury to property For an additional fee DPS may at its option make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty Technical Support If a purchaser believes that a product is not operating in substantial conformance with DPS published specifications or there appear to be defects in material and workmanship the purchaser should contact our technical support representatives If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty the technical support represen
7. number of the port you wish to view and press Enter The NetGuardian 16S provides an ASCII description under Transmit and Receive Choose a Transmit to view data transmitted to another device Choose b Receive to view data received from another device See Appendix ASCII Conversion for specific ASCII symbol conversion Data Port Stats Info Data Port ID 1 16 1 a Transmit Port HH Ovr ooooooooooooooosSs b Receive ooooooooooooooo Que_Ovr rx_In rxOut 2BE h 2559h 0000h7 0000h 8090h7 0000h 0090h70080h 0000h7 0000h 0000h7 0000h 0090h7 0000h 0000h70000h 0000h7 0000h 8990h70000h 0090h70000h 00990h70000h 0090h70000h 0090h70000h 0090h70000h 0900h70000h c Transmit HEX d Receive HEX ESC tx In txOut 0000h70008h 0080h70000h 0000h70000h 0080h70000h 0080h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70000h 0000h70800h 0000h70800h 32 Fig 13 3 1 6 1 Data port activity can be viewed from the M onitor menu gt p O rts option 13 3 2 Viewing Live Target Pings Choose P ing to ping any of the NetGuardian 16S s user defined IP addresses Then enter the ID number 1 32 of the IP address or enter any IP address to ping E dit M onitor P ing S tats T une Modem R eset Port ESC P Ping Address ID 1 32 Fig 13 3 2 1 Continuously ping an IP address that has been defined in the NetGuardian 16S s ping table
8. the Monitor menu click the Monitor link If the Edit menu does not appear in the left frame after logging on it means that another user has already logged on as the primary user Only the primary user the first user to log on can use the Edit menu If the primary user exits the Web Browser Interface without logging out other users cannot access the Edit menu 41 14 5 Monitor Menu 14 5 1 Alarm Summary Type Active Alarms Base Alarms 1 Ping Targets 0 System Alarms 0 Su by Group Name Active Alarms Group 1 Critical 1 Group 2 Major 0 Group 3 Minor 0 Group 4 Status 0 Group 5 Env Critical 0 0 0 0 Group 6 BSU Critical Group 7 BSU Major Group 8 BSU Minor Fig 14 5 1 1 Alarm Summary page When you first log on to the Web Browser Interface you ll see the Alarm Summary Fig 12 5 1 1 above in the main frame of your browser The Alarm Summary provides an at a glance view of all NetGuardian 16S alarms The Alarm Summary lists alarms in two categories Summary by Type and Summary by Group The Summary by Type lists alarms by their origin Base Alarms discrete alarms Ping Targets Analogs not supported on all NetGuardian 16S models and System Alarms Clicking a Type link will take you to the alarm list page for that alarm type For details see Sections 12 5 2 12 5 4 Base Alarms Ping Targets and System Alarms The Summary by Gro
9. Access Privileges I Admin Monitor SD Monitor M Reach Through f Telnet I Database Edit Control F PPP Figure 12 7 1 1 Edit 16S Changes Under the Login tab select the User that will need modem access and make sure that the modem check box at the bottom is checked The password will also need to be set Figure 12 7 1 1 shows a example of changes that need to be made When dialing in priority is given to voice The voice will timeout waiting for a DTMF ID and the modem should automatically establish a connection Once a connection has been established the user should see the standard TTY interface password prompt Enter a valid password to access the TTY menus For an attached null modem the following command would be sent to dial the unit ATDT lt telephone number gt 62 16 Technical Support DPS Telecom products are backed by our expert Technical Support representatives live human beings with the training and skills to solve your problems fast To help us help you better please take the following steps before calling Technical Support 1 Checkthe DPS Telecom Web site You will find answers to many common guestions on the DPS Telecom Web site at www dpstelecom com support Look here first for a fast solution to your problem 2 Prepare relevant information Having the important information about your DPS Telecom product ready to hand will help us answer your guestions faster Please have ready your hardware s
10. CTRL 6 NO 14 39 CTRL 7 NO 15 40 CTRL 8 NO 16 41 FUSENO 17 42 Unused 18 43 Unused 19 44 Unused 20 45 Unused 21 46 Unused 22 47 Unused 23 48 Unused 24 49 GND 25 50 ALM 25 ALM 26 ALM 27 ALM 28 ALM 29 ALM 30 ALM 31 ALM 32 CTRL 1 CO CTRL 2 CO CTRL 3 CO CTRL 4 CO CTRL 5 CO CTRL 6 CO CTRL 7 CO CTRL 8 CO FUSE CO Unused Unused Unused Unused Unused Unused Unused GND Fig 4 6 3 1 Pinout Diagram for Discretes 25 32 Relays 1 8 connector 11 5 7 Data Ports Fig 5 7 1 Data ports 1 16 The NetGuardian 16S s 16 data ports provide reach through terminal server functionality for connecting multiple simultaneous users to external equipment via Telnet over LAN Each port can function as a proxy connection to an external device a craft port a channel port a TCP or UDP reach through port The NetGuardian 16S can support simultaneous proxy connections for up to five users RJ45 RS 232 Serial Port 8RTS 7 6 TXD 5 GND 4 GND 3 RXD 2 1 CTS Fig 5 7 2 Data port pinout The pinout for Data Ports 1 16 is shown in Figure 5 7 2 above 5 8 NetGuardian Expansion Port is 1 24 Fig 5 8 1 NetGuardian 16S Expansion port The EXP port see Figure 5 8 1 connects the NetGuardian 16S to a NetGuardian 16S DX Expansion Unit Up to three NetGuardian 16S DX Expansion Units can be daisy chained from the NetGuardian 16S Each NetGuardian 16S DX adds 48 discrete alarm points or 48 discrete alarms and 8 control relays to
11. Noma Ris 1 Submit Data Fig 14 5 5 1 Controls page Clicking the Controls link in the Monitor menu opens the Controls page see Figure 12 5 5 1 above From this page you can operate the NetGuardian 16S s eight control relays The Controls page lists each control relay by its ID number and the description configured by the system administrator To operate a control relay 1 Choose an operation from the relay s drop down menu in the State column For each relay the choices are e Opr operate Latch the relay e Ris release Unlatch the relay e Mom momentary Latch the relay for 600 msec 2 Click the Submit Data button to issue the control Caution Relays are normally controlled by the Coppercom Controller 45 14 5 6 Event Log Evt Date Time Grp State PRef Description EJ 14 36 56 1 Clear 11 33 Unit Reset 14 36 56 1 Alarm 11 33 Unit Reset 01 12 00 04 1 Alarm 11 37 LAN 2 not Active Fig 14 5 6 1 Event Log Clicking the Event Log link in the Monitor menu opens the Event Log page The Event Log maintains a history of up to 100 events including reboots base and system alarms ping alarms and controls Posted events for the various alarms include both alarm and clear status oint reference See Reference section for display descriptions Alarm or control relay description configured by system administrator State of the event A alarm C clear P Table 14 5 6 A Event Log fields and descrip
12. by the NetGuardian 16S in Standalone Mode Voice Call Out is available only for Critical and Major alarms No Major alarm can be added to the Voice Call Out queue until all Critical alarms are acknowledged When a Critical alarm occurs all pending Major alarms will be removed from the Voice Call Out queue The contacts for Voice Call Out are defined in the user configurable Call List Each contact can be configured to receive only Critical alarm calls Major alarm calls or both Critical and Major alarm calls For instructions on configuring the Call List see Section 12 6 1 Call List You can also dial in to the NetGuardian 16S and receive a voice update on current alarm status For some example dial in dialogs see Section 13 4 Default Voice Call Out Dialogs in the Reference section 16 7 1 10 11 12 13 14 Voice Call Out Sequence of Operations In Standard Mode Voice Call Out is initiated when the CopperCom CopperController sends an SNMP SET command In Standalone Mode Voice Call Out is initiated when an alarm occurs that has been assigned to Group 6 BSU Critical or Group 7 BSU Major by the system administrator If the modem is busy with data traffic Voice Call Out is paused until the modem is clear If and when the modem is clear Voice Call Out is paused for the Call Qual Time period set by the system administrator If the alarm that triggered Voice Call Out clears during the Call Qual Time Voice C
13. following items are included with your NetGuardian 16S If parts are missing or if you ever need to order new parts please refer to the part numbers listed and call DPS Telecom at 1 800 622 3314 NetGuardian 16S D PK NETGD 12001 Fars remme NetGuardian 16S Resource CD includes manuals MIBs and software Two Ethernet Cables 14 ft D PR 923 10A 14 i ESSENT n i 271 23 Rack Ears Eight 3 8 Ear Screws NetGuardian 16S User Manual D OC UM06C 08103 DB9M DB9F Download Cable 6 ft D PR 045 10 A 04 gt Telephone Cable 6 ft D PR 045 10A 01 a 19 Rack Ears Four Standard Rack Screws Four Metric Rack Screws Two 3 4 Amp GMT Fuse Two Power Connector Plugs Pads 3 Optional Accessories Extend the capabilities of your NetGuardian 16S with these optional hardware accessories To order or for more information call DPS Telecom at 1 800 622 3314 NetGuardian DX A Ra ag E aa 1 KS SESE LALABA LE Geba NetGuardian Expansion NetGuardian DX G4 D PK NETDX 12022 00001 The NetGuardian Expansion G4 provides an additional 48 discrete and 8 analog alarm points Up to three NetGuardian Expansions can be daisy chained off one NetGuardian 16S providing a total of 176 discrete and 32 analog alarm points Building Status Unit BSU D PK BSU02 12001 The Building Status Unit provides auxiliary local enunciation of alarms The BSU features a single large visual indicator for local alerts A
14. in the alarm point and relay description fields Table 13 3 4 A Event Log field descriptions 13 3 5 Backing Up NetGuardian Configuration Data via FTP 1 From the Start menu on your PC select RUN 2 Type ftp followed by the IP address of the NetGuardian 16S you are backing up e g ftp 126 10 120 199 35 3 After the connection is made press Enter 4 Enter the password of the NetGuardian 16S default password is dpstelecom then press Enter 5 Type binary and press Enter necessary for NetGuardian 16S file transfer 6 Type lcd and press Enter this allows you to change the directory of your local machine 7 Type get followed by the name you wish to define for the NetGuardian 16S backup file Add the extension ngd to the file name e g get ngdbkup ngd and press Enter 8 After reloading type bye and press Enter to exit Note The backup file name can have a maximum of eight characters before the file extension 36 13 3 5 1 Reloading NetGuardian Configuration Data 1 From the Start menu on your PC select RUN 2 Type ftp followed by the IP address of the NetGuardian 16S you are backing up e g ftp 126 110 120 199 3 After the connection is made press Enter 4 Enter the password of the NetGuardian 16S default password is dpstelecom then press ENTER 5 Type binary and press Enter necessary for NetGuardian 16S file transfer 6 Type lcd and press Enter this allows
15. link To log out of a Web Browser Interface session click the Logout link in the top frame of your Web browser The Logout link is always available while you re using the Web Browser Interface It s a good idea to log out before closing your browser window Exiting the Web Browser Interface without logging out can deny other users access to the Edit menu See Section 12 3 Monitor and Edit Menus for more information 14 3 Other Top Frame Links The top frame of the Web Browser Interface has three other links that are always available Refresh Refreshes the browser window Upgrade Opens a new browser window containing the firmware upgrade download page on the DPS Telecom website Help Opens a new browser window containing Web based help for the NetGuardian 16S Web Browser Interface 40 14 4 Monitor and Edit Menus EET a Pata E Controis Event Log Port Transmit Select x Port Receive Fig 14 3 1 Monitor and Edit menus After logging on you will see the Alarm Summary page shown in Figure 12 1 on page 24 Note the Monitor and Edit menus in the left frame of your browser The Monitor menu provides links to pages that present current alarm monitoring data The Edit menu which can be expanded by clicking the Edit link provides links to pages that provide options for configuring the NetGuardian 16S Clicking the Edit link expands the Edit menu and collapses the Monitor menu to button size To switch back to
16. period configured by system administrator Channel port has not forwarded any traffic for 48 Channel Port Timeout longer than Channel Port Timeout period set by system administrator Craft Timeout Timer has not been reset in the 49 Grab Orr Tegu period set by system administrator Communication to NetGuardian 16S Expansion 50 INGDdx Expansion Fail unit s failure Table 15 5 A System alarm descriptions 47 Timed Tick 53 15 3 Voice Call Out Default Dialogs 15 3 1 Dialog 1 Default Critical Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Critical alarm exists A Critical alarm exists A Critical alarm exists Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm If Wait for PIN time elapses and the user has not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 15 3 2 Dialog 2 Default Major Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Major alarm exists A Major alarm exists A Major alarm exists Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm If Wait for PIN time elapses and the user has
17. received over the NetGuardian 16S s 16 data ports The port data traffic is displayed in ASCII symbols To view transmit or receive port traffic select the data port you want to see from either the Port Transmit or Port Receive drop down menus in the Monitor menu See Figure 12 5 7 1 above To clear and reset the display click the Reset button in the top right corner of the page For a descriptions of the ASCH symbols see Section 13 6 ASCII Symbol Descriptions in the Reference section 47 14 6 Edit Menu 14 6 1 Call List Call List Global Settings Acknowledge Code 1234 DIMFCaliD feo ooo Call in Msg 1 Defaul Cal n FJ WaitforPIN 5 1 16 sec Repeat Count E 0 6 Phone 5551222 00222 Comments Primary Technician Delay Before Call 30 0 99 sec Critical Msg 7 DefaultCR Major Msg 2 DefaultMs gt Phone 867539 022 Comments Secondary Technician Delay Before Call Bo 0 99 sec Critical Msg 7 DefauitCR gt Major Msg 2 Detauttms Phone s0 ama el ig 14 6 1 1 Call List edit page Clicking the Call List in the Edit menu opens the Call List edit page see Figure 12 6 1 1 above On this page you can configure the Acknowledge Code and contacts for the Voice Call Out feature See Section 7 Voice Call Out for more information about this feature e Upto 10 Voice Call Out Contacts can be defined e Each contact can receive
18. use the TTY interface with the NetGuardian 16S all you need is any PC with terminal emulation software i e Hyperterminal and a connection to the NetGuardian 16S This connection can be a direct connection to the NetGuardian 16S s top front panel craft port or a remote connection via Telnet or dial up Some initial software configuration must be performed before you can use a remote connection to the NetGuardian 16S For Telnet connect to the Net Guardian s IP address at port 2002 to access the configuration menus after initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure The TTY interface is primarily used for configuring and provisioning the NetGuardian 16S but you can also use it to ping IP targets view system statistics and data port activity NOTE The TTY default password is dpstelecom If you have physical access to the NetGuardian 16S the easiest thing to do is connect to the unit serially through the top craft port and then assign it an IP address Then you can complete the rest of the unit configuration over a remote LAN connection if you want For instructions see Section 12 Connecting to the NetGuardian 16S via Craft Port If you DON T have physical access to the NetGuardian 16S you can make a LAN connection to the unit by temporarily changing your PC s IP address and subnet mask to match the NetGuardian 16S s factory default IP settings Follow th
19. 3 1 4 Monitoring System Alarms 13 3 1 5 Monitoring Data Port Activity 13 3 2 Viewing Live Target Pings 13 3 3 Proxy Menu 13 3 4 Event Logging 13 3 5 Backing Up NetGuardian Configuration Data via FTP 13 3 5 1 Reloading NetGuardian Configuration Data 13 3 6 Debug Input and Filter Options 14 Web Browser Interface 14 1 Logging On to the Web Browser Interface 14 2 Logging Out of the Web Browser Interface 14 3 Other Top Frame Links 14 4 Monitor and Edit Menus 14 5 Monitor Menu 14 5 1 Alarm Summary 14 5 2 Base Alarms 14 5 3 Ping Targets 14 5 4 System Alarms 14 5 5 Controls 14 5 6 Event Log 14 5 7 Port Transmit and Port Receive 14 6 Edit Menu 14 6 1 Call List 14 6 2 Date and Time 14 6 3 Reboot 14 6 4 NVRam 15 Reference Section 15 1 NetGuardian 16S Alarm Map 15 2 System Alarm Descriptions 15 3 Voice Call Out Default Dialogs 15 3 1 Dialog 1 Default Critical 25 25 25 27 28 28 28 29 30 30 31 32 33 34 34 36 37 38 38 39 39 40 41 41 42 42 43 44 45 46 47 47 49 49 50 51 51 52 53 53 15 3 2 Dialog 2 Default Major 15 3 3 Dialog 3 Default Secure Dial In 15 3 4 Dialog 4 Critical GR 474 15 3 5 Dialog 5 Major GR 474 15 3 6 Dialog 6 GR 474 Secure Dial In 15 3 7 Dialog 7 Critical RUS FORM 522 15 3 8 Dialog 8 Major RUS FORM 522 15 3 9 Dialog 9 RUS FORM 522 Secure Dial In 15 4 NetGuardian 16S Trap OIDs 15 5 SNMP Granular Trap Packets 15 6 ASCII Symbol Descriptions 15 7 Modem Access 16 Technic
20. Clear 3 Normal Clear 4 Normal Clear 5 Normal Clear 6 Normal Clear 7 Normal Clear 8 Normal Clear S tatus O pr R ls M om ESC Fig 13 3 1 3 1 The eight relays can be operated from this screen Caution Relays are normally controlled by the Coppercom Controller 13 3 1 4 Monitoring System Alarms View the status of the NetGuardian 16S s system alarms from the M onitor menu gt S ystem option Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present See Appendix System Alarm Descriptions for more information If groups are used the user defined status will be displayed 31 Allarms Rjelays E vent log Pling targets p O0 rts S ystem ESC S ID Description Status Modem not Responding Clear No Dialtone Clear Pager Que Overflow Clear Pager Notify Failed Clear Callout Notify Failed Clear Unit Reset Clear Lost Provisioning Clear Intra communication Fail Clear Private LAN not Active Clear Public LAN not Active Clear Duplicate Private IPA Clear Duplicate Public IPA Clear DCP Poller Inactive Clear DCP Event Que Full Clear SNMP Trap not Sent Clear Network Time Server Clear ESC to exit Any key to continue Fig 13 3 1 5 1 System Alarms can be viewed from the M onitor menu gt S ystem option 13 3 1 5 Monitoring Data Port Activity View the status of the NetGuardian 16S s 16 data ports from the M onitor menu gt p O rts option Enter the
21. Connect a PC running VT100 terminal emulation software to the craft port or connect via LAN using a Telnet client with VT100 emulation to port 2002 to reach the monitor menu selection This section allows you to do full system monitoring of the NetGuardian 16S including all alarms ping information relays analogs and system status C onfig P roxy T elnet D ebug ef X it E dit M onitor P ing S tats T une Modem R eset Port ESC M Allarms Rjelays E vent log P ing targets p O rts S ystem ESC BJAC Pl ing targets plO rts S ystem ESC Fig 13 3 1 1 The monitor menu allows status checking on all elements 13 3 1 1 Monitoring Base Alarms View the status of the device connected to the discrete alarms from the M onitor menu gt A larms option Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present If groups are used the user defined status will be displayed Allarms Rjelays E vent log P ing targets p Olrts S ystem ESC A B ase E xpansions ESC B ID Description Status Clear 2 Clear 3 Clear A Clear 5 Clear 6 Clear 7 Clear 8 Clear 9 Clear 10 Clear 11 Clear 12 Clear 13 Clear 14 Clear 15 Clear 16 Clear ESC to exit Any key to continue Fig 13 3 1 1 1 This example shows page two of the discrete alarms 29 13 3 1 2 Monitoring Ping Targets View the status of all your ping targets from the M onitor menu gt P ing targets opti
22. RM 522 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Critical alarm exists A Critical alarm exists A Critical alarm exists Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm If Wait for PIN time elapses and the user has not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 15 3 8 Dialog 8 Major RUS FORM 522 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Major alarm exists A Major alarm exists A Major alarm exists BUSY BUSY BUSY Busy tone 3 pulses 5 seconds on and 5 seconds off Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm If Wait for PIN time elapses and the user has not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 57 15 3 9 Dialog 9 RUS FORM 522 Secure Dial In Please enter password User enters Acknowledge Code followed by pound as user ID password Hello this is tele
23. Voice Call Out messages for Critical alarms Major alarms or both Critical and Major alarms e You have a choice of 16 different voice messages to assign to a contact for an alarm severity level To define the Call List complete all fields for each contact you want to define then scroll to the bottom of the Call List page and click the Submit Data button Call List configuration fields are described in Table 12 6 1 A on page 34 48 Acknowledge Code the start of the call to identify the NetGuardian 16S unit Drop down menu to select voice dialog heard by call in users Length of pause between message repetitions to allow aoe user to enter Acknowledge Code 1 16 sec Call in Msg Repeat Count Incremental delay time from initial SNMP set or end of Delay Bore Cal previous call before new call 0 99 sec Critical Msg Drop down menu to select voice message for Critical alarms Major Msg kad menu to select voice message for Major Table 14 6 1 A Call List configuration fields 49 14 6 2 Date and Time Curent Seting LL Data foo pe feos Day Mey A Time m Network Time Configuration Time Server IPA 255 255 255 255 Disabled Time Server Port 23 Timezone Pacific x Observe DST V Submit Data Fig 14 6 2 1 Date and Time edit page Clicking the Date and Time link in the Edit menu opens the Date and Time edit page see Figure 12 6 2 1 above On this page you c
24. X ETX ETX ETX EOT EOT EOT ENO ENQ ENO ACK ACK ACK BEL BEL BEL BS BS BS HT HT HT LE LF LF VT VT VT FF FF FF CR CR CR SO 50 50 SI STI SI DLE DLE DLE XON XON XON DC2 3 DC2 DC2 XOF XOF XOF DC4 DC4 DC4 NAK NAK NAK SYN SYN SYN ETB ETB ETB CAN CAN CAN EN EM EM SUB SUB SUB ESC ESC ESC FS FS FS GS GS GS RS RS RS US US US PELMMMHBBSSSR EER 444 000111222333444555666777888999 lt lt lt gt gt gt 72 2 NUL NUL NUL SOH SOH SOH STX STX STX ETX ETX ETX EOT EOT EOT ENO ENO ENO ACK ACE ACK BEL BEL BEL BS BS BS HT HT HT LF LF LF VT VT VT FF FF FF CR CR CR 50 50 50 ST 51 5D DLE DLE DLE XON XON XON DC2 DC2 DC2 XOF XOF XOF DC4 DC4 DC4 NAK NAK NAK SYN SYN SYN ETB ETB ETS CAN CAN CAN EN EM EN SUB SUB SUB ESC ESC ESC FS FS FS GS GS GS RS RS RS US US US rrrmmnihsisteee 444 1 000111222333444555666777888999 lt lt lt gt gt gt 2 2 NUL NUL NUL SOH SOH SOH STX gt NetGuardian 16S Fresno 2005 DPS Telecom Fig 14 5 7 1 Port Transmit page The Port Transmit and Port Receive pages display live data being transmitted or
25. above Alarm Point 1 EQUIP MAJOR has been assigned to the Critical Group 14 5 3 Ping Targets Point Description State 1 WEB SERVER Clear 2 MAIL SERVER Clear 3 ROUTER G49 Clear 4 ROUTER G48 Clear E NATEN 047 Fig 14 5 3 1 Ping Targets summary Clicking the Ping Targets link in the Monitor menu opens the Ping Targets page see Figure 12 5 3 1 above This page shows the Alarm or Clear status of each of the NetGuardian 16S s 32 ping alarms You ll probably have to scroll down the page to view all 32 ping alarms The NetGuardian 16S declares a ping alarm when a ping target a server router or any other device on an IP network does not respond to a ping reguest in a time interval configured by the system administrator The Ping Targets page lists each ping alarm by its point number and the alarm description configured by the system administrator The State column will display Clear in GREEN if the alarm is inactive and Alarm in RED if the alarm is active If the system administrator has assigned an Alarm Point Group to the alarm point the Group name will appear in RED in the State column when the alarm is active 43 14 5 4 System Alarms System Alarms Point Description State 9 Modem not Responding Clear 10 No Dialtone Clear 11 Pager Que Overflow Clear 12 Pager Notify Failed Clear 13 Callout Notify Failed Clear 33 Unit Reset Clear 34 Lost Provisi
26. al Support 53 54 54 55 55 56 56 57 58 59 60 61 62 1 NetGuardian 16S Overview NetGuardian 16S D PK NETGS Fig 1 1 NetGuardian 16S High capacity and versatile capabilities make it a powerhouse RTU NetGuardian 16S Proven Hardware and Software New and Expanded Capabilities The NetGuardian 16S is a multifunction high capacity NEBS certified LAN based SNMP DCPx remote telemetry unit The NetGuardian 16S is based on the proven hardware and software capabilities of DPS Telecom s popular NetGuardian 16S 832A RTU but the NetGuardian 16S adds greatly expanded functionality The NetGuardian 16S incorporates many functions that previously required several separate units while occupying only 1 RU on any standard 19 or 23 equipment rack freeing valuable rack space for revenue generating equipment The NetGuardian 16S features e Built in Web Interface monitor your alarms from any computer without an alarm master e Two separate IP addresses for security one IP address for private company LAN access and a second IP address for public Internet access e Voice Call Out for reporting alarms via telephone call e Integrated Building Status Unit for local alarm visibility e 32 reversible discrete alarm inputs expandable to 176 alarm points by adding NetGuardian 16S DX Expansion Units e 16 reach through serial ports with terminal server functionality for connecting multiple concurrent users via Telnet over LAN to telecom s
27. all Out will be canceled If the alarm clears during the call Voice Call Out will play the message Alarm Cleared and hang up Critical call outs always supersede Major call outs If a Major call out is in progress when a Critical alarm occurs the Major call out will be canceled If a Major call out is terminated during a call the NetGuardian 16S will play the message Critical abort and hang up When Voice Call Out is initiated the NetGuardian 16S will dial the first number listed on the Call List for the alarm s severity level The NetGuardian 16S will play the dialog determined by the CopperController s SNMP SET command If the SET command does not specify an alarm dialog the NetGuardian 16S will play the dialog selected for this contact in the Call List The dialog will be repeated up as many times as specified in the Repeat Count setting There will be a pause after each repetition to allow the user to enter the DTMF acknowledge code The user can interrupt the dialog at any time by pressing the Star key The user can then enter the DTMF Acknowledge Code If the user makes a mistake entering the acknowledge code he or she can clear the entry by pressing the Star key If the user enters the correct code the notification sequence will end If the call remains unacknowledged after a user defined time period the NetGuardian 16S will call the next contact listed in the Call List If the alarm clears during the call th
28. an reset the NetGuardian 16S s internal clock or configure the NetGuardian 16S to automatically set its clock to a Network Time Protocol Server To set the NetGuardian 16S internal clock enter the current date day of the week and time in the Current Setting area Note that the Date field uses U S MM DD YYYY format and the Time field uses 24 hour time After entering the correct time click the Submit Data button to save your changes To set the time automatically using Network Time Protocol enter the IP address and port of a network time server in the Network Time Configuration area For a list of network time servers click the Time Server IPA link Select your time zone in the Time Zone drop down menu and check the Observe DST check box if you re currently observing daylight saving time After making your selections click the Submit Data button to save your changes 14 6 3 Reboot LY This Action will Reboot the Unit Continue x cr Fig 14 6 3 1 Reboot command confirmation prompt Clicking the Reboot link in the Edit menu will reboot the NetGuardian 16S A dialog box see Figure 12 6 3 1 will ask you to confirm the Reboot command Click OK to execute the reboot or click Cancel 50 14 6 4 NVRam Action Description Write Writes current values to NVRam Initialize Sets NVRam to default values scion ME Clicking the NVRam link in the Edit menu opens the NVRam page On this page you can write your conf
29. e NetGuardian 16S will play the message Alarm Cleared and hang up Critical clears will not cancel a Major call out and Major clears will not cancel Critical call outs Major call outs but NOT Critical call outs can also be aborted by pressing the BSU Ack button The notification sequence will continue until the alarm is acknowledged or the NetGuardian 16S has attempted to reach every contact on the Call List A system alarm will be declared if no contact successfully acknowledged the alarm 17 8 LCDDisplay B 14 15 16 Fig 8 1 NetGuardian 16S LCD showing the Standard Prompt The front panel LCD displays the current alarm and control status and provides a command menu for controlling the NetGuardian 16S s basic functions Using the LCD command menu The four buttons surrounding the front panel LCD are used to access the LCD Command Menu To access the menu press the Menu button To scroll the menu use the Ack and buttons To select a menu command press the Sel Select button Standard Prompt When no Command Menu item is selected and no alarms or relays are active the LCD displays the firmware version and the standard prompt Press MENU for front panel options Controlling Display Speed The scroll speed can be temporarily increased by pressing and holding the button while the message is active 8 1 Alarm and Control Status Messages If an alarm or control relay is active the LCD will display the following mes
30. er PC with Edit16S software 5 2 Mounting Fig 5 2 1 The NetGuardian 16S can be flush or rear mounted The NetGuardian 16S mounts in a 19 rack or a 23 rack using the provided rack ears for each size Two rack ear locations are provided Attach the appropriate rack ears in the flush mount or rear mount locations shown in Figure 5 2 1 Note Rack ears can be rotated 90 for wall mounting or 180 for other mounting options not shown 5 3 Power Connection Fig 5 3 1 Power connectors and fuse The NetGuardian 16S has two screw terminal barrier plug power connectors located on the left side of the back panel See Figure 5 3 1 Before you connect a power supply to the NetGuardian 16S test the voltage of your power supply Connect the black common lead of a voltmeter to the ground terminal of the battery and connect the red lead of the voltmeter to the battery s 48 VDC terminal The voltmeter should read between 43 and 53 VDC If the reading is outside this range test the power supply To connect the NetGuardian 16S to a power supply follow these steps 1 Remove the fuse from the back panel of the NetGuardian 16S Do not reinsert the fuse until all connections to the unit have been made Remove the power connector plug from Power Connector A Note that the plug can be inserted into the power connector only one way this ensures that the barrier plug can only be reinserted with the correct
31. erial number and user number when you call It s also handy to write down all other important information about your DPS Telecom product But if you don t have all the information when you call our Technical Support representatives can help you find it 3 Have access to troubled eguipment Please be at or near your eguipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time During these hours Technical Support representatives are on duty in our fully eguipped simulation lab DPS Technical Support Phone Number 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered with a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 63 64 Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conform to DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software If the purchaser discovers within these
32. ese steps 1 Look up your PC s current IP address and subnet mask and write this information down 2 Reset your PC s IP address to 192 168 1 200 25 3 Reset your PC s subnet mask to 255 255 0 0 You may have to reboot your PC to apply your changes 4 Once the IP address and subnet mask of your computer coincide with the NetGuardian s you can access the NetGuardian 16S via a Telnet session or via Web browser by using the NetGuardian 16S s default IP address of 192 168 1 100 5 Provision the NetGuardian 16S with the appropriate information then change your computer s IP address and subnet mask back to their original settings 13 1 Menu Shortcut Keys The letters before or enclosed in parentheses are menu shortcut keys Press the shortcut key to access that option Pressing the ESC key will always bring you back to the previous level Entries are not case sensitive 13 2 Unit Configuration 13 2 1 Ethernet Port Setup The NetGuardian 16S must be assigned an IP address before you will be able to connect via LAN WAN using a Telnet client or a Web browser To connect via LAN the minimum configuration requires setup of the IP address and subnet mask Minimum WAN configuration requires that the default gateway be set as well Follow the instructions below to configure the NetGuardian 16S s IP address subnet mask and default gateway 26 assword FSH Coppercom 168 vi F 6167 Donfig P gt roxy Telnet Debug eCK gt it
33. ff will suppress sounds from Ethernet connection failures and discrete alarms but will not prevent BSU alarms from sounding 21 10 Front Panel LEDs Ss SY AG A g a 9 Pe i Data Ports 8 9 10 11 12 13 14 15 16 gt COPPERCOM A HELICO COMPANY XK gt s Powered by 5 So DPS Telecom Fig 10 1 Front panel LEDs The NetGuardian 16S s front panel LEDs indicate communication and alarm reporting status LED status messages are described below in Table 10 A LED Status Description Gaii Blink Green Transmit over upper craft port Blink Red Receive over upper craft port Transmit to NetGuardian 16S Expansion Blink Red Receive from NetGuardian 16S Expansion Private Transmit over Private Ethernet connection Receive over Private Ethernet connection Transmit over Public Ethernet connection Blink Red Receive over Public Ethernet connection Transmit over indicated data port Data Ports 1 1 RT Receive over indicated data port Blink Green Transmit over lower craft port Blink Red Receive over lower craft port Blink Green Lower board transmit to upper board Exp Public Craft 2 oul Blink Red Upper board transmit to lower board Blink Green Transmit over modem Blink Red Receive over modem Conti Blink Green Valid configuration 9 Blink Red Invalid configuration Blink Red New COS alarm Modem AI LA Solid Red One or more standing alarms BSU SM Solid Red BSU Standalone Mode acti
34. gt dit Monitor Ping Stats Tdune Modem Reset Port CESC E p lt Rdivate pCU gt blic n CU gt ram PPP Ddate time reCB gt oot s lt Wstem lt ESC gt U Private Interface Unit Address SubNet Mask Default Gateway 126 018 231 183 lt 126 010 231 183 255 255 192 668 255 255 192 000 gt 126 018 220 254 126 018 220 254 IP Filter Disabled MAC Address 00 10 81 00 14 B4 Features 5176 FB C5C Udnit Address Subnet Mask Gateway I gt P Filter Features lt ESC gt lt piRdivate ptU gt blic nCU gt ram POPP Date time re lt B gt oot s lt Wstem CESC U Public Interface Unit Address SubNet Mask 255 255 255 255 688 888 888 088 gt 255 255 255 660 lt H 000 B800 0900 gt Default Gateway 255 255 255 255 6088 888 888 088 gt IP Filter Disabled MAG Address 66 16 81 66 14 B5 Udnit Address Subnet Mask Gateway CESC Fig 13 2 Configure the Ethernet port parameters 1 Once a connection is established the NetGuardian 16S will respond with Password 2 Type the default password dpstelecom then press Enter Note DPS strongly recommends changing the default password The NetGuardian 16S s main menu will appear Type C for the C onfig menu Type E for E dit menu Type E for port settings Type R for Private settings or type U for Public settings Configure the unit address subnet mask and default gateway 1 SA L N MU 09 ESC to the main menu 10 When asked if you would like to save changes type Y ye
35. guration 34 13 3 4 Event Logging Choose E vent log to view the up to 100 events posted to the NetGuardian 16S including power up base and system alarms ping alarms analog alarms and controls Posted events for the various alarms include both alarm and clear status Refer to Table 13 3 4 A for event log field descriptions Note All information in the event log will be erased upon reboot or a power failure assword FR etGuardian G4 v4 1B 6411 Yonfig P gt roxy Telnet Debug eCK gt it dit Monitor P gt ing S gt tats Tune Modem Reset Port CESC M gt larms Relays a lt Ndalogs E gt vent log a lt C gt cum Timer B3AG Pding targets pCOdrts SDystem CESC E ut Date Time Grp State PRef Description 1 04 28 2886 16 02 16 1 setgrpi 11 59 GLD BSU 1 Fail 2 61 61 2645 12 66 66 1 clrgrpi 11 33 Unit Reset 3 61 61 2645 12 00 08 1 setgrpi 11 33 Unit Reset 4 61 01 2061 12 08 06 1 setgrp1 3 MjU 7 5 61 61 2661 12 08 06 1 setgrpi 9 1 MnU 6 61 61 2661 12 00 04 1 setgrpi 11 39 NET 2 is not Active ould you like to Reset the Event Log y ND Fig 13 3 4 1 Monitor the last 100 events recorded by the NetGuardian 16S from the M onitor menu gt E vent log option Event Log Field Evt Event number 1 100 Date the event occurred Time the event occurred Grp Alarm Group State of the event A alarm C clear Point reference See Appendix A for display descriptions er User defined description of the event as entered
36. ical Major Minor lights on the right front panel plus the alarm speaker When an alarm occurs the BSU alarm status lights will show the alarm s severity see Figure 6 1 above and the alarm speaker will emit a continuous tone To silence the speaker press the Ack button Note Audible alarms from the BSU cannot be silenced by the Sound off command on the LCD Command Menu For details on the Sound off command see Section 8 2 1 Sound off The BSU operates in two modes Standard Mode and Standalone Mode 6 1 Standard Mode In Standard Mode the BSU is controlled by the CopperCom CopperController The CopperController s configuration determines which alarms will trigger a BSU notification If a selected alarm occurs the CopperController will issue a Sound Alarm command to the BSU and any external Building Status units connected to the NetGuardian 16S Pressing the Ack button on the NetGuardian 16S or the Ack button on the CopperController sends an acknowledgment signal to the CopperController and the CopperController then sends a Silence Alarm command to the BSU and any external BSUs 15 6 2 Standalone Mode If the NetGuardian 16S loses its connection to the CopperController the BSU will enter Standalone Mode In Standalone Mode the NetGuardian 16S s internal configuration determines which alarms will trigger a BSU notification If a selected alarm occurs the NetGuardian 16S will trigger the BSU alarm and send a Sound Ala
37. iguration changes to the NetGuardian 16S s internal memory or you can reset the unit s memory to its default settings Note If you re not a system administrator your access privileges may not include rights to access this page The NetGuardian 16S stores its configuration data in nonvolatile RAM NVRAM The NVRAM will safely store all of the NetGuardian 16S s configuration data even if the unit s power supply fails To write your database changes to the NVRAM choose Write from the Action drop down menu and click the Submit Data button To initialize the NVRAM and erase all configuration data choose Initialize from the Action menu drop down menu and click the Submit Data button 51 15 Reference Section 15 1 NetGuardian 16S Alarm Map FRK SNMP Trap Numbers Description Address Displa SNMP Trap Numbers NetGuardian 16S Base Unit Discrete Alarms 99 1 1 1 32 8001 8032 9001 9032 Ping Alarms 99 1 2 1 32 8065 8096 8065 9096 Control Relays 99 1 11 1 8 8641 8648 9641 9648 System Alarms 9 15 99 1 11 9 15 8649 8655 9649 9655 System Alarms 33 50 99 1 11 33 50 8673 8690 9673 9690 _ NetGuardian 16S Expansion 1 Discrete Alarms 99 1 12 1 48 6001 6064 7001 7064 Control Relays 99 1 13 1 8 6065 6072 7065 7072 NetGuardian 16S Expansion 2 Discrete Alarms poo 1 14 1 48 Control Relays 9 1 15 1 8 6193 6200 7193 7200
38. is OK the LNK LED will light SOLID GREEN when the cable is connected RJ45 Ethernet Connection 8 7 6 Receive In RH 5 3 3 Receive In RI 2 Transmit Out TO 1 Transmit Out TO Fig 5 4 2 Ethernet port pinout The pinout for the Ethernet ports is shown in Figure 5 4 2 above 5 5 Telco Connection Public FPA 10BaseT 108334 Je DPS Telecom Support 1 559 454 1600 www dpsiele com Fig 5 5 1 Telco jack The rear panel telco jack see Figure 5 5 1 connects the NetGuardian 16S internal modem to a standard phone line for dial up access and pager alarm notification 5 6 Alarm and Control Relay Connections Discretes 25 32 Relays 1 8 Discretas 1 24 Fig 5 6 1 Alarm and control relay connectors The NetGuardian 16S s discrete alarm inputs and control relay outputs are connected through the two 50 pin connectors labeled Discretes 1 24 and Discretes 25 32 Relays 1 8 on the back panel See Figure 5 6 1 5 6 1 Alarm and Control Relay Connector Pinout Table Discretes 25 32 enjan Tana 0 Came 6 31 amis 18 43 Control Relays 1 8 nome co Cruse 17 EEJ ams e 33 atm2o 20 45 atmaa 8 amo o 34 amar 21 46 ALM 10 ALM 11 ALM 12 OT om 25 50 19 10 ia 12 CTRL5 13 E 15 16 10 11 12 13 14 15 16 17 25 Table 5 6 1 A Alarm and control relay connector pinout Table 5 6 1 A above shows the pinouts for the 50 pin con
39. larms may be acknowledged locally on the BSU which will in turn acknowledge the alarm in the NetGuardian 16S Sound level of the audible speaker can be adjusted with the volume control 4 Specifications Discrete Alarm Inputs Control Relays Maximum Voltage Maximum Current Protocols Interfaces Dimensions Mounting Power Inputs Current Draw Fuse Modem Visual Interface Audible Notification Unit Controls Operating Temperature Operating Humidity 32 reversible expandable to 80 138 or 176 alarm points 8 Form C expandable to 16 24 or 32 control relays 60 VDC 120 VAC 1 Amp AC DC SNMP DCPx T Mon NOC reporting 16 RJ45 RS 232 reach through serial ports 1200 to 115 200 baud 2 50 pin connectors discrete alarm inputs and control relay outputs 2 RJ45 10BaseT Ethernet ports 1 RJ45 NetGuardian 16S Expansion port 1 RJ11 telco jack 2 DB9 front panel craft ports 1 75 H x 8 W x 6 D 4 5 cm x 20 3 cm x 15 2 cm 19 or 23 rack Dual 48 VDC 40 to 70 VDC 200 mA 350 mA at power up 3 4 Amp GMT 33 6K internal LCD display 3 Critical Major Minor alarm status lights 30 bicolor LEDs 7 unicolor LEDs Alarm speaker 4 LCD menu control buttons 32 140 F 0 60 C 0 95 noncondensing 5 Installation 5 1 Tools Needed To install the NetGuardian 16S you ll need the following tools m Phillips No 2 Screwdriver Small Standard No 2 Screwdriv
40. nd text Modem toggle switch Shows modem vectored initialization Undefined 0 Osstart toggle switch Miscellaneous application debug including NVRAM read and write eration and event posting 1 Undefined 2 SPORT toggle switch Port init debug and channeled port debug 3 PPP toggle switch Shows PPP functioning 24 QAccess toggle switch Reserved for future use 25 Undefined 6 Report toggle switch Shows reporting event activity including SNMP pagers email etc Also ows PPP negotiation for NG client PPP mode SI al lol IK 8 1 1 ii co f fa aS f so om 1 1 ff WR RH HK pes N alatalo NIN IN 5 lt Ff na DR 27 SNMP toggle switch Reserved for future use 28 STAK toggle switch Shows network processing and IPA of arp requests Also shows packets discarded by Filter IPA 29 TERM toggle switch Shows UDP TCP port handling The camera and network time NTP jobs also use the TERM toggle switch 30 Undefined 31 HTTP toggle switch Shows handling of web browser packets 32 WEB toggle switch 2 Dump HTML text from web browser Table 13 3 A Debut Input and Filter Options a FR MER Di EEE ETIS ne 3 ESE SEI op NET a aa 38 14 Web Browser Interface tHe ln ice Eroe Comte Veli 19 0 9 ig 1 iat ss 7250 20 22 22326 05 DPS Telecom Coppercom 16S Rehe l egosi Upgrade
41. nectors Discretes 1 24 and Discretes 25 32 Relays 1 8 Note that the NetGuardian 16S s control relays can be set for either Normally Open or Normally Closed operation By factory default all control relays are set to Normally Open You can reset all relays for Normally Closed operation at the hardware level by resetting a jumper on the NetGuardian 16S circuit board For instructions on resetting control relays for Normally Closed operation see Section 5 10 Jumper Options Switch Control Relays from Normally Open to Normally Closed RTN 1 RTN 2 RTN 3 RTN 4 RTN 5 RTN 6 RIN 7 RTN 8 RTN 9 RTN 10 RTN 11 RTN 12 RTN 13 RTN 14 RTN 15 RTN 16 RIN 17 RTN 18 RTN 19 RTN 20 RTN 21 RTN 22 RTN 23 RTN 24 GND 5 6 2 Discretes 1 24 Connector Pinout Diagram Kem 1 26 2 27 3 28 4 29 9 30 6 31 7 32 8 33 9 34 10 39 11 36 12 37 13 38 14 39 15 40 16 41 17 42 18 43 19 44 20 45 21 46 22 47 23 48 24 49 25 50 O ALM 1 ALM 2 ALM 3 ALM 4 ALM 5 ALM 6 ALM 7 ALM 8 ALM 9 ALM 10 ALM 11 ALM 12 ALM 13 ALM 14 ALM 15 ALM 16 ALM 17 ALM 18 ALM 19 ALM 20 ALM 21 ALM 22 ALM 23 ALM 24 GND Fig 4 6 2 1 Pinout Diagram for Discretes 1 24 connector 10 5 6 3 Discretes 25 32 Relays 1 8 Connector Pinout Diagram O RTN 25 1 26 RTN 26 2 27 RTN 27 3 28 RTN 28 4 29 RTN 29 5 30 RTN 30 6 31 RTN 31 7 32 RTN 32 8 33 CTRL1NO 9 34 CTRL 2 NO 10 35 CTRL 3 NO 11 36 CTRL 4 NO 12 37 CTRL 5 NO 13 38
42. not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 54 15 3 3 Dialog 3 Default Secure Dial In Please enter password User enters Acknowledge Code followed by pound as user ID password Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt If no alarms then No alarms exist No alarms exist No alarms exist If Critical alarm then A Critical alarm exists A Critical Alarm exists A Critical Alarm exists If Major alarm then A Major alarm exists A Major Alarm exists A Major Alarm exists Thank you Goodbye 15 3 4 Dialog 4 Critical GR 474 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Critical alarm exists A Critical alarm exists A Critical alarm exists BONG BONG BONG BONG BONG BONG Double stroke bong every 1 5 seconds 6 strokes total Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm If Wait for PIN time elapses and the user has not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then
43. ntry 1 3 6 1 4 1 2682 1 2 0 1 3 6 1 4 1 2682 1 2 1 1 3 6 1 4 1 2682 1 2 2 1 PointSet 20 ime 4 4 5 OV_vTraps Ident 0 1 SumPCir 102 DispDesc 4 ComFailed 103 ResyncReq PntMap 5 ComRestored 014 Must be set to 1 to perform the resync P0001Clr 20001 through request which will resend TRAPs for any P0064Set 10064 standing alarm P0001Clr 20001 through P0064Clr 20064 3 ControlGrid points 4 NVRamSection points 5 AlarmEntry points ControlGrid NVRamSection 1 3 6 1 4 2682 1 2 4 1 AlarmEntry 1 3 6 1 4 1 2682 1 2 3 NVsNmbr 1 3 6 4 1 2682 1 2 5 1 4 T Action 5 APntDesc AState For specific alarm points see Table 13 1 A 1 2 3 5 6 59 Table 20 3 A MIB object identifier tree descriptions 15 5 SNMP Granular Trap Packets Po yersion 1 3 6 1 4 1 2682 1 2 5 1 1 99 1 1 1 OOo ga Value 1 3 6 1 4 1 2682 1 2 5 1 2 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 3 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 4 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 5 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 6 99 1 1 1 Table 12 3 A Example of SNMP headers and descriptions Table 12 3 A shows the information contained in the SNMP Trap packets sent by the NetGuardian 16S The NetGuardian 16S sends a unique granular Trap OID for each alarm point and the Trap includes the user configured alarm description in a variable binding value field There are two wa
44. on This screen displays the ping target ID description and IP address Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present B ase E xpansions ESC lt Ajlarms Rjelays E vent log P ing targets p O rts S ystem ESC P ID Description IP Address Status 1 200 209 200 209 Clear 2 290 209 200 209 Clear 3 259 299 259 259 Clear 4 290 209 200 209 Clear 5 200 209 200 209 Clear 6 259 259 259 259 Clear 7 255 255 259 255 Clear 8 255 255 255 255 Clear 9 255 255 255 255 Clear 18 299 299 299 299 Clear 11 299 299 299 299 Clear 12 299 299 299 299 Clear 13 299 299 299 299 Clear 14 299 299 299 299 Clear 15 299 299 299 299 Clear 16 299 299 299 299 Clear ESC to exit Any key to continue Fig 13 3 1 2 1 The Ping info submenu allows you to change ping targets 30 13 3 1 3 Monitoring and Operating Relays Controls The NetGuardian 16S comes eguipped with 8 relays that can be used to control external devices Monitor the status of your relays from the M onitor menu gt R elays option Relays are set to normally open N O as the factory default but each or all of them can be changed to normally closed N C by changing their respective jumper see Section 6 12 Jumper Options Allarms Rjelays E vent log Pling targets p O rts S ystem ESC R B ase E xpansions ESC B Base Relays ID Description Mode Status 1 Normal Clear 2 Normal
45. oning Clear 35 Intra communication Fail Clear 36 Private LAN not Active Alarm 37 Public LAN not Active Clear 38 Duplicate Private IPA Clear 39 Duplicate Public IPA Clear 40 DCP Poller Inactive Clear 41 DCP Event Que Full Clear 42 SNMP Trap not Sent Alarm 43 Network Time Server Clear 44 BSU Standalone Mode Clear 45 Serial Rev Overflow Clear 46 Serial Rev Que Overflow Clear 47 Timed Tick Clear Clicking the System Alarms link in the Monitor menu opens the System Alarms page see Figure 12 5 4 1 above This page shows the Alarm or Clear status of each of the NetGuardian 16S s 26 internal housekeeping alarms You ll probably have to scroll down the page to view all 26 system alarms Fig 14 5 4 1 System Alarms summary For a full description of the NetGuardian 16S s system alarms see Section 13 5 System Alarm Descriptions in the Reference section The System Alarms page lists each system alarm by its point number and alarm description The State column will display Clear in GREEN if the alarm is inactive and Alarm in RED if the alarm is active 44 14 5 5 Controls Controls ID Description Mode State 1 UTILITYGENERATOR1 Noma Ris 2 Jumumv GENERATOR 2 Normal Za 3 SWITCH ROOM DOOR 1 Normal Mom 4 SWITCH ROOM DOOR 2 o Noma Ris 5 SERVER ROOM DOOR Normal Ris 6 BATTERY ROOM DOOR Normal Ris 5 7 SECURITY LIGHTS EAST Normal Ris J 8 SECURITY LIGHTS WEST
46. periods a failure of the product to substantially conform to the specifications or that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantial non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in Fresno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product or a refund of the purchase price for the non conforming product These remedies are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchaser s failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster
47. phone number lt DTMF ID gt The time is lt time gt lt A M P M gt If no alarms then No alarms exist No alarms exist No alarms exist RING RING RING RING RING RING Continuous 2 ring ringback tone If Critical alarm then A Critical alarm exists A Critical Alarm exists A Critical Alarm exists If Major alarm then A Major alarm exists A Major Alarm exists A Major Alarm exists BUSY BUSY BUSY Busy tone 3 pulses 5 seconds on and 5 seconds off Thank you Goodbye 58 15 4 NetGuardian 16S Trap OIDs The illustration and tables below outline the SNMP OIDs for NetGuardian 16S alarm points This illustration begins with dpsRTU however the MIB object identifier tree has several levels above that The full English name is as follows root iso org dod internet private enterprises dps Inc dpsAlarmControl dpsRTU Therefore dpsRTU s full object identifier is 1 3 6 1 4 1 2682 1 2 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the Control Grid is 1 3 6 1 4 1 2682 1 2 3 3 because the object identifier of dpsRTU is 1 3 6 1 4 1 2682 1 2 the Control Grid 3 the Display 3 dpsRTU 1 3 6 1 4 1 2682 1 2 DisplayGrid ControlGrid NVRamGrid AlarmGrid 2 3 4 5 DisplayEntry 1 NVRamSection 1 AlarmEntry 1 See Table 13 1 A O OV Traps points 1 Identity points 2 DisplayGrid points _OV_vTraps Ident DisplayE
48. polarity Note that the 48V terminal is on the left and the GND terminal is on the right Insert a battery ground into the power connector plug s right terminal and tighten the screw then insert a 48 VDC line to the plug s left terminal and tighten its screw Push the power connector plug firmly back into the power connector If the power feed is connected correctly the LED by the connector will light GREEN If the polarity of the power feed is reversed the LED by the power connector will light RED Repeat Steps 2 4 for Power Connector B Reinsert the fuse to power the NetGuardian 16S The front panel LEDs will flash RED and GREEN 5 4 LAN Connection Private FT Public FF Ka e i t 10BaseT 10BsseT jora DPS Telecom Support 1 559 454 1600 www dpstele com Fig 5 4 1 Ethernet ports For enhanced security the NetGuardian 16S has two 10BaseT Ethernet ports Each port has its own separate IP address and subnet so you can safely connect one port to your private company LAN and the other to the public Internet Connect the Private Ethernet port to the company LAN Connect the Public Ethernet port to the Internet By default outbound data traffic from the NetGuardian 16S will be sent over the Public Ethernet port Only outbound data that is specifically directed for the company LAN will be sent over the Private Ethernet port Both ports are standard RJ45 ports that take standard RJ45 Ethernet cables If the IP connection
49. rformance or use of this manual Contents 7 9 Visit our website at www dpstelecom com for the latest PDF manual and FAGs NetGuardian 16S Overview Shipping List Optional Accessories Specifications Installation 5 1 Tools Needed 5 2 Mounting 5 3 Power Connection 5 4 LAN Connection 5 5 Telco Connection 5 6 Alarm and Control Relay Connections 5 6 1 Alarm and Control Relay Connector Pinout Table 5 6 2 Discretes 1 24 Connector Pinout Diagram 5 6 3 Discretes 25 32 Relays 1 8 Connector Pinout Diagram 5 7 Data Ports 5 8 NetGuardian Expansion Port 5 9 Craft Ports 5 10 Jumper Options Switch Control Relays from Normally Open to Normally Closed Building Status Unit 6 1 Standard Mode 6 2 Standalone Mode Voice Call Out 7 1 Voice Call Out Sequence of Operations LCD Display 8 1 Alarm and Control Status Messages 8 2 LCD Command Menu 8 2 1 Sound off 8 2 2 Reboot 8 2 3 Run Config 8 2 4 Contrast Alarm Speaker 10 Front Panel LEDs 11 Back Panel LEDs 12 Connecting to the NetGuardian via Craft Port 13 TTY Interface N N N N YN YM a AH He SH S gt SF SF SF SS SF Se gt BR OO N O O O O O O SI NOD oO RK A O N O O OO 0 SI SI 0 GI a GI A WO N 13 1 Menu Shortcut Keys 13 2 Unit Configuration 13 2 1 Ethernet Port Setup 13 2 2 Edit PPP Port 13 3 Monitoring 13 3 1 Monitoring the NetGuardian 13 3 1 1 Monitoring Base Alarms 13 3 1 2 Monitoring Ping Targets 13 3 1 3 Monitoring and Operating Relays Controls 13
50. rm command to any external BSUs Pressing the Ack will silence the alarm speaker directly and send an Silence Alarm command to any external BSUs The NetGuardian 16S determines whether to put the BSU in Standalone Mode by pinging the CopperController The NetGuardian 16S will put the BSU in Standalone Mode only if it does not receive a ping response from the CopperController If the BSU enters Standalone Mode the BSU SM LED will light SOLID RED and the NetGuardian 16S will declare a Critical alarm In Standalone Mode the NetGuardian 16S determines which alarms will trigger a BSU notification and the alarm severity level of the BSU notification by referring to which alarms have been assigned to Alarm Point Groups 6 7 and 8 by the system administrator Group 6 BSU Critical Group 7 BSU Major Group 8 BSU Minor Alarm Point Group assignments can only be configured by the system administrator For more information on Alarm Point Groups see Section 12 5 1 Alarm Summary 7 Voice Call Out The NetGuardian 16S features Voice Call Out which provides alarm reporting via telephone call The Voice Call Out function will call up to 10 user defined contact phone numbers to announce Critical and Major alarms with up to 16 dialogs For a reference to possible Voice Call Out dialogs see Section 13 4 Voice Call Out Default Dialogs in the Reference section Voice Call Out is controlled by the CopperCom CopperController in Standard Mode and
51. rms Register for MyDPS online at www DpsTelecom com register The Protocol atarm Monitoring Ezine May 10 2005 Call 1 888 393 1060 gt ops Telecom White Paper 5 Steps to Intelligent SNMP Legac cy Integration alarm monitoring aqulpment compatte ae temic yo without los ing time money or functionality Download White Paper TON HM Surbadh rge Your Netcdannen With SNMP Wie ew m Creative Solution Convert Your LEDs to Contact Closures Ted Van Tuyl of Gick Network created a unique monitoring application that e ntact clost ing DPS ech toal d Read Eu MT Story jur DPS Telecom call 1 300 693 0951 TT Network Alarm Monitoring Fundamentals Alarm Monitoring Where Do You Start Remember that vel NEVER sol your emaii dress to anybody and that s a promina We will also send you aur informative eMag ars DPS Telecom oer Partners in Network Alarm Monitoring 800 622 3314 www DpsTelecom com 4955 E Yale Avenue Fresno California 93727
52. roll to the next menu command press the button To change the Sound off setting press Sel to select the command The arrow cursor gt will move to the right of the colon in Sound off to indicate that the command submenu is selected Press the Ack and buttons to scroll through the Sound off time period options Select 0 minutes to allow all sounds When the time period you want is displayed press Sel to make your selection To exit the Command Menu without changing the Sound off setting press Menu 19 8 2 2 Reboot Fig 8 2 2 1 Reboot command Reboot The Reboot command reboots the NetGuardian 16S To scroll to the next menu command press the button To reboot the NetGuardian 16S press Sel The LCD will briefly display the message Rebooting and the normal boot sequence will begin To exit the Command Menu without rebooting press Menu 8 2 3 Run Config Fig 8 2 3 1 Run Config command Run Config The Run Config command forces the TTY configuration interface to run over the upper craft port at 9600 baud To scroll to the next menu command press the button To run the TTY configuration utility press Sel To exit the Command Menu without running the TTY interface press Menu 20 8 2 4 Contrast Fig 8 2 4 1 Contrast command Contrast The Contrast command provides controls for adjusting the contrast of the LCD To scroll to the next menu command press the button
53. rs DPS Telecom ve Your Partners in Network Alarm Monitoring NetGuardian 16S c TE f ad gt NotGaikrdiar 165 bd CX t 7 MM EINU UNSS gt CorrseCom lt hi ie ED 093 Recon Visit our website at www dpstelecom com for the latest PDF manual and FAQs December 8 2006 D OC UM06C 08103 Firmware Version 1 0 Revision History December 8 2006 October 2 2006 November 8 2005 NetGuardian 16S User Manual D OC UM06C 08103 released Supports Firmware Version 1 0 NetGuardian 16S User Manual D OC UM06A 02102 released Supports Firmware Version 1 0 NetGuardian 16S User Manual D OC UM05B 08101 released Supports Firmware Version 1 0 This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2005 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing pe
54. s 11 Reboot to save the new configuration to the NetGuardian 16S 12 Now you can connect to the NetGuardian 16S via LAN and complete the configuration 27 13 2 2 Edit PPP Port Choose P PP to edit your PPP port in TTY Interface You can choose a baud rate depending on what device has been chosen for the PPP port C onfig P roxy T elnet D ebug e X it E dit Monitor P ing S tats T une Modem Rjeset Port ESC E E thernet n ram P PP Rjeboot s Y stem ESC P Configuration Port Datal Baud 9600 Compression Yes Client Mode onDemand Phone Username Password Server Server Disabled Address 255 255 255 255 Client Specified Pjort Bjaud mo D em C ompression M ode piH one U sername pass W ord S erver A ddress B aud mo D em ESC Fig 13 2 2 1 Edit your PPP port If you are using a modem for the PPP port then choose mo D em for the modem option to define the modem initialization strings see Figure 10 4 Choose B aud to define the baud rate for that port See Figure 13 2 2 2 Client Mode onDemand Phone 3 Username Password Server Server Disabled Address 255 255 255 255 Client Specified Port B aud mo D em C ompression M ode piH one U sername pass W ord S erver Alddress B aud mo D em ESC B 3 00 6 00 1 200 2 400 4 800 9 600 a 19200 b 38400 ESC Fig 13 2 2 2 Select the baud rate for your PPP port 28 13 3 Monitoring 13 3 1 Monitoring the NetGuardian
55. sages to indicate alarm and control status Discrete Alarms If there are any standing discrete alarms the display will read Discrete Alarms followed by the user defined descriptions of the standing alarm points Relays If there are any latched relays the display will read Relays followed by the user defined descriptions of the latched relays Ping Alarms If any ping targets have failed to respond within the specified time the display will read Ping Alarms followed by the user defined descriptions of the ping targets 18 8 2 LCD Command Menu Fig 8 2 1 LCD display showing the Standard Prompt The LCD Command Menu provides commands for controlling some of the NetGuardian 16S s basic functions temporarily silencing the alarm speaker rebooting the unit and running the TTY configuration utility When no Command Menu item is selected and no alarms or relays are active the LCD displays the firmware version and the Standard Prompt Press MENU for front panel options See Figure 8 2 1 above To access the Command Menu press the Menu button 8 2 1 Sound off Fig 8 2 1 1 Sound Off command Sound off The Sound off command suppresses sounds from the alarm speaker for a user defined period of 10 20 or 30 minutes Note The Sound off command setting does not silence audible alarms from the integrated Building Status Unit For details on the integrated BSU see Section 6 Building Status Unit To sc
56. tative will authorize the return of the product for service and provide shipping information If the product is out of warranty repair charges will be quoted All non warranty repairs receive a 90 day warranty Free Tech Support is Only a Click Away Need help with your alarm monitoring DPS Information Services are ready to serve you in your email or over the Web www DpsTelecom com X Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use right away Expert tips on using your alarm monitoring eguipment advanced technigues that will save you hours of work e Educational White Papers deliver fast informal tutorials on SNMP ASCII processing TL1 and other alarm monitoring technologies e New product and upgrade announcements keep you up to date with the latest technology Exclusive access to special offers for DPS Telecom Factory Training product upgrade offers and discounts To get your free subscription to The Protocol register online at www TheProtocol com register Free Tech Support on the Web MyDPS MyDPS is your personalized members only online resource Registering for MyDPS is fast free and gives you exclusive access to Firmware and software downloads and upgrades Product manuals Product datasheets Exclusive user fo
57. the NetGuardian 16S for configurations of e 1 NetGuardian 16S DX Expansion Unit 80 discrete alarms and optional 16 control relays e 2 NetGuardian 16S DX Expansion Units 128 discrete alarms and optional 24 control relays e 3 NetGuardian 16S DX Expansion Units 176 discrete alarms and optional 32 control relays To order NetGuardian 16S DX Expansion units call DPS Telecom at 1 800 622 3314 12 RJ45 RS 232 Serial Port 8RTS 7 6 TXD 5 GND 4 GND 3 RXD 2 1CTS Fig 5 8 2 NetGuardian 16S expansion port pinout The pinout for the NetGuardian 16S expansion port is shown in Figure 5 8 2 above 5 9 Craft Ports ae od Craft 1 D PK NETGS Fig 5 9 1 Craft ports The NetGuardian 16S has two craft ports one for each of the unit s two internal circuit boards The upper craft port is used for 1 connecting a PC running the Edit16S configuration software via a COM port connection 2 accessing the NetGuardian 16S TTY configuration interface and 3 loading firmware updates to the upper circuit board The lower craft port is used for loading firmware updates to the lower circuit board 13 5 10 Jumper Options Switch Control Relays from Normally Open to Normally Closed i eoeeoooe Fig 5 10 1 The control relay jumpers are accessible through a notch in the upper circuit board on the front right corner of the unit ic NO Nel NO NCS a NE R Y3 RL ROYZ ne AF TF Fig 5 10 2 Detail view sho
58. tions Table 12 5 6 A above describes the information fields in the Event Log To clear and reset the Event Log click the Reset button in the top right corner of the Event Log page Note The Event Log is automatically cleared whenever the NetGuardian 16S reboots 46 14 5 7 Port Transmit and Port Receive DPS Telecom summav Thursday Sept 22 2005 14 56 NetGuardian 16S Refresh Logout Upgrade Help Port Transmit Data 2 503 50 51 SI 51 DLE DLE DLE XON XON XON DC2 DC2 DC2 XOF XOF XOF DC4 DC4 DC4 NAK NAK NAK SYN SYN SYN ETB ETB ETB CAN CAN CAN EM EM EN SUB SUB SUB ESC ESC ESC FS FS FS G3 GS GS RS RS RS US US US ahremnfgaisisseee nnn44 000111222333444555666777888999 lt lt lt gt gt gt 777 NUL NUL NUL SOK S08 SOH STX STX STX ETX ETX ETX EOT EOT EOT ENO ENO ENQ ACK ACK ACK BEL BEL BEL BS BS BS HT HT HT LF LF LF VT VT VT FF FF FF CR CR CR 30 30 30 SI SI SI DLE DLE DLE XON XON XON DC2 DCZ DC2 XOF XOF XOF DC4 DC4 DC4 NAK NAK NAK SYN SYN SYN ETB ETB ETB CAN CAN CAN EM EN EM SUB SUB SUB ESC ESC ESC FS FS FS GS GS GS RS RS RS US US US vrrmmefdosssrees 44 STX ST
59. ts NVRAM You can use Edit16S on an unconnected PC to create and store NetGuardian 16S configuration files Use the DB9M DB9F download cable provided with your NetGuardian 16S to make the top craft port connection Select the following COM port options e Bits per second 9600 e Data bits 8 e Parity None e Stop bits 1 e Flow control None When a connection is established sometimes accompanied by receipt of a hex byte type DPS CFG then press Enter to activate the configuration menu You can perform all configuration tasks via the craft port but if you like you can connect via the craft port just to configure the NetGuardian 16S s Private LAN IP address and then do the rest of your configuration via a LAN connection xt here 24 13 TTY Interface ME File Edit View Call Transfer Help Ole 213 ola Coppercom 16 v1 0F 0167 C onfig P roxy T elnet D ebug elklit Disconnected auto detect TCP IP SCROLL caps num Capture Print echo N Fig 13 1 The TTY interface initial configuration screen The TTY interface is the NetGuardian 16S s built in controller for basic configuration and monitoring of the NetGuardian 16S Configure the NetGuardian 16S s ethernet port settings monitor the status of base and system alarms operate control relays view live ping targets view debug or create proxy connections to other ports For more advanced configuration tools please use the Edit16S utility To
60. up lists alarms according to the logical Alarm Point Group they have been assigned by the system administrator Clicking a Group link will take you to the Event Log page For details see Section 12 6 Event Log Note that the same alarm may appear twice in the Alarm Summary In the example in Figure 12 5 1 1 the same discrete alarm appears in the Base Alarms summary and the Group 1 Critical summary 42 14 5 2 Base Alarms Point Description State 1 EQuiP MAJOR Critical A EQUIP MINOR Clear 3 INTRSN Clear 4 BEACON Clear 5 SIDE LT Clear 6 HMDTY Clear 7 H20 LEAK Clear 8 FIRE Clear 9 TXA ACTIVE Clear 10 TXB ACTIVE Clear 11 DELAYED Clear 12 FUSE 112 10 Clear 13 FUSE 112 11 Clear 14 RFCTIFIFR 1 Clear Fig 14 5 2 1 Base Alarm summary Clicking the Base Alarms link in the Monitor menu opens the Base Alarm page see Figure 12 5 2 1 above This page shows the Alarm or Clear status of each of the NetGuardian 16S s 32 discrete alarms You ll probably have to scroll down the page to view all 32 discrete alarms The Base Alarms page lists each discrete alarm by its point number and the alarm description configured by the system administrator The State column will display Clear in GREEN if the alarm is inactive and Alarm in RED if the alarm is active If the system administrator has assigned an Alarm Point Group to the alarm point the Group name will appear in RED in the State column when the alarm is active In Figure 12 5 2 1
61. ve BSU Standalone Mode disabled DTMF tone transmit for Voice Call Out Blink Red Receiving DTMF tones from Voice Call Out user s phone Voice Call Out voice playback active Voice Voice Call Out voice playback off Table 10 A Front panel LED Status message descriptions DTMF 22 11 Back Panel LEDS 3 a e A gt n J gt 10BaseT Fig 11 1 Back panel LEDs for Power left and Ethernet connections The back panel LEDs indicate the status of power and Ethernet connections LED status messages are described below in Table 11 A LED Status Description Gate Solid Green Correct polarity on power feed A Solid Red Red Reversed polarity on power feed A cen Green Correct polarity on power feed B Solid Red Red polarity on power feed B EE e activity between LAN chip and processor Transmit and receive activity Ethernet link OK Table 11 A Back panel LED Status message descriptions 23 12 Connecting to the NetGuardian via Craft Port D PK NETGS Fig 12 1 1 NetGuardian 16S s Top Craft Port The simplest way to connect to the NetGuardian 16S is over a physical cable connection between your PC s COM port and the NetGuardian 16S top craft port Note You must be connected via the top craft port to use the TTY interface but you don t have to be connected to a NetGuardian 16S unit to use Edit16S You only need a connection to the unit to read or write configuration files to i
62. wing how the jumpers are labeled on the circuit board By factory default the NetGuardian 16S s eight control relays are configured for Normally Open operation You can reconfigure the control relays for Normally Closed operation by resetting jumpers on the NetGuardian 16S circuit board Each control relay can be individually reconfigured by setting the jumpers To open the unit and expose the circuit board remove the screws from the top of the NetGuardian 16S and lift the top cover off The control relay jumpers are on the lower circuit board on the front right of the unit The upper circuit board is cut to allow access to the adjustable jumpers as shown in Figure 5 10 1 above Each jumper has a label etched on the circuit board that shows which control relay it corresponds to as shown in Figure 5 10 2 1 Control Point Detail 1B Unjumpered Normally Open Jumpered Normally Closed N O Fig 5 10 3 Jumper settings for configuring the control relays To switch a control relay to Normally Closed operation place its corresponding jumper in the closed position as shown in Figure 5 10 3 14 6 Building Status Unit NetGuardian 16S Critical Major Minor Fig 6 1 Integrated Building Status Unit alarm status lights speaker and Ack button The NetGuardian 16S incorporates an integrated Building Status Unit BSU that provides local notification of selected alarms The Building Status Unit panel consists of the three Crit
63. witches servers radios PBXs and other equipment e 8 programmable NO NC control relays expandable to 32 by adding NetGuardian 16S DX Expansion Units 32 ping alarms Automatic 24 7 email and pager alarm notification Alarm reporting to any SNMP manager or the T Mon NOC Alarm Monitoring System Backup dial up alarm reporting Dual 48 VDC power inputs Free lifetime firmware updates installed via LAN or serial connection NEBS Level 3 compliance Dual IP address security model for safe public access For enhanced security the NetGuardian 16S has two separate IP addresses on separate subnets This allows you to safely connect the NetGuardian 16S to both your private company LAN and the public Internet Since the public IP address is on a separate subnet users from the outside cannot connect to your company LAN Connect via LAN to telecom switches servers radios and more The NetGuardian 16S s 16 reach through serial ports provide LAN based terminal server access to up to 16 serial devices Multiple users can simultaneously connect to the NetGuardian 16S via Telnet over LAN to connect and control telecom switches servers radios multiplexers PBXs and many other types of remote site equipment NEBS compliant for guaranteed reliability The NetGuardian 16S is compliant with NEBS Level 3 electrical environmental and safety standards NEBS certified NetGuardian 16S models are available as an option 2 Shipping List Please make sure all of the
64. you to change the directory of your local machine 7 Type put followed by the name you defined for the NetGuardian 16S backup file and press Enter e g put ngdbkup ngd 8 Type literal REBT to reboot the NetGuardian 16S 9 After reloading type bye and press Enter to exit 37 13 3 6 Debug Input and Filter Options Debug Input Options ESC xit Debug how BAC status points how task status how DUART information how network routing table lear debug enable bitmap Turn all debug filters OFF isplay Options O 0 g Debug Filter Options 1 Alarm toggle switch Shows posting of alarm data 2 Analog toggle switch Shows TTY interface debug 3 Config toggle switch Shows TTY interface debug 4 Control relay toggle switch Shows relay operation DCP responder toggle switch Shows DCP protocol malala J J lt o1 6 Device toggle switch Shows telnet proxy information and Edit16S serial communication Expansion poller toggle switch Shows NGDdx polling ECU Interrogator toggle switch Shows BAC processing FTP Command toggle switch Shows command string parsing FTP Data toggle switch Shows FTP Read Write GLD poller toggle switch Shows GLD polling HTML debug switch Shows Web Browser processing HWACS debug switch Shows hardware access operation PING toggle switch Socket toggle switch Shows current dcu resources LED toggle switch Shows current LED state LCD display toggle switch Shows LCD control a
65. ys your SNMP manager can identify alarms from the NetGuardian 16S e Read the unique granular Traps OID for each alarm e Read the generic Trap OID for any NetGuardian 16S Trap 1 3 6 1 4 1 2682 1 2 5 1 2 99 1 1 1 and parse the variable binding for the alarm description 60 15 6 ASCII Symbol Descriptions ea se Sue Substitute Table 13 6 A ASCII symbols Table 13 6 A lists all possible ASCII symbols displayed on the Port Transmit and Port Receive pages For more information about Port Transmit and Port Receive see Section 12 5 7 Port Transmit and Port Receive Some notes on the ASCII port display e Printable ASCII characters will appear as ASCII e Non printable ASCII characters will appear as labels surrounded by brackets for example NUL e Non ASCII characters will appear as hexadecimal surrounded by brackets e g IF e A received BREAK will appear as lt BRK gt 61 15 7 Modem Access The TTY interface can also be accessed through the phone line but before dial in access is granted the user must be setup as a modem user with Edit16S E Edit 16s NetGuardian See Device Edit Connect Help olsa lS ee Sle ol wy stem Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Enable quiet login I ae aloasswiord cannot be used to access the unit via modem ID User DTMF ID Call Back Phone ETA Wu 1

Download Pdf Manuals

Related Search

NetGuardian 16S

NetGuardian-16S

Contents

Download Pdf Manuals

Related Search

Related Contents