FPD Touch Monitors Installation Guide
Contents
1. Ground for red video signal Ground for green video signal Ground for blue video signal VD Gi nA Rl wlrm No connection Ground en Ground N No connection m LA Horizontal sync signal P Vertical sync signal 15 No connection Input signals are RS 342 compatible with the video level up to 0 7 V point to point 75 ohms impedance The sync signals are TTL negative with separate sync signals for horizontal and vertical APPENDIX A Compliance Statements and Monitor Specifications Approvals Table 8 lists the approvals received for the 12 1 Profile and ChassisTouch FPD touch monitors Table 8 Approvals for 12 1 FPD Touch Monitors Approval Profile Monitor ChassisTouch Monitor CE CISPR 22 B v v EN55022 CSA y cUL UL1950 d C TICK v v FCC Class B v v TUV GS v vd UL1950 v v VCCI Class B v v 64 FPD Touch Monitors Installation Guide Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manua2. Define whether you hear a beep when you touch the screen or when you lift your finger off the screen Define how fast you must touch the screen to produce a double click Tune the touchscreen controller to the best operating frequency for your current configuration Define whether to display the cursor and where the cursor appears relative to a touch an offset In addition to calibrating and setting preferences you can use the control panel to view status information about the touchscreen and access online help For details on the control panel refer to the online help or the user documentation for TouchWare c HAPTER 3 Adjusting the Video Display Your FPD touch monitor has several control buttons an on screen menu and a Monitor Adjustment program for adjusting the video display For example e You can adjust the pixel clock and phase to eliminate noise e You can adjust the image contrast and brightness to your lighting conditions e You can adjust the horizontal and vertical position of the image This chapter presents guidelines for adjusting the video display and describes how to use the available monitor controls to adjust the image to your liking 42 FPD Touch Monitors Installation Guide Guidelines for Adjusting the Display Before You Make Any Adjustments e Be sure to set the controls under your normal lighting conditions e Wait for the monitor to warm up for 30 minutes before adjusting the video display
3. Check that the video input from the video card is within the timing range of the display Refer to Table 2 for details Check that your computer is using a supported display mode Refer to Table 2 for details Is the monitor is in Power Management mode Touch the screen press any key on the keyboard or move the mouse to restore operation Are the brightness and contrast settings too low Use the monitor controls to adjust these values 58 FPD Touch Monitors Installation Guide Problem Abnormal image Possible Causes and Solutions Check the following items e Check that the video output from the video card meets the mode and timing requirements specified in Table 2 e Check that the video cable is connected properly and securely to the monitor and the computer Colors of image are abnormal Check the following items e Check that the video cable is connected properly and securely to the monitor and the computer e Check that no pins are bent in the video cable connector Disturbances on the screen The video display adjustments are incorrect Refer to Chapter 3 for adjusting procedures No sound from internal speakers Check the following items e Check that the audio cable is connected properly to the back of the monitor and to the sound card in your PC e Check that headphones are not connected to the headphone connector on the front of the monitor e Check that your sound card is properl
4. footprint is ideal for the desktop or countertop Additionally its internal microphone and speakers provide support for your multimedia sound applications 52 FPD Touch Monitors Installation Guide Mounting the ChassisTouch Monitor You can mount the ChassisTouch monitor in a number of different ways ChassisTouch Hardware Accessory Kit The ChassisTouch monitor includes a hardware accessory kit for mounting the unit into a kiosk ATM or industrial enclosure Four 8 32 x 3 8 screws Pa and four 8 flat washers 5 Cable mount amp Se GE e lt 3 yo tie sep et SE e SE Chapter 4 Guidelines for Integrating Your FPD Touch Monitor 53 Mounting Options The ChassisTouch hardware accessory kit includes four brackets washers and screws The mounting holes are located on the sides of the monitor and are threaded to an 8 32 thread You attach the brackets to any of the four edges of the chassis The brackets are slotted allowing the chassis to slide in and out You can also rotate the brackets to various positions Note Do not mount the chassis unit directly from the rear of the cover Always use the brackets provided ChassisTouch Cable Connectors The cable connectors on the ChassisTouch monitor may be mounted either on the side or on the bottom of the unit depending on the model you have Access to the Video Controls The controls three buttons for adjus
5. VorsichtsmaBnahmen A Befolgen Sie die Hinweise auf dem Produkt und in dieser Dokumentation Lesen Sie die folgenden Sicherheitshinweise und Vorsichtsma nahmen sorgf ltig durch Warnung Um die Gefahr eines Stromschlags zu vermeiden entfernen Sie nicht die Abdeckung oder R ckwand des Monitors Das Ger t enth lt keine Teile die vom Kunden repariert werden k nnen ber lassen Sie s mtliche Reparaturen geschultem Kundendienstpersonal Vorsichtsma nahmen zur Vermeidung eines Funkenschlags oder Stromschlags Um die Gefahr eines Funkenschlags oder Stromschlags zu vermeiden beachten Sie folgende Punkte e Entfernen Sie keine Abdeckungen e Schlie en Sie das Netzkabel grunds tzlich an eine ordnungsgem installierte und geerdete Stromquelle an e Schlie en Sie alle mit diesem Monitor verbundenen Ger te grunds tzlich an eine ordnungsgem installierte und geerdete Stromquelle an e Ziehen Sie das Netzkabel grunds tzlich am Stecker und nicht am Kabel aus der Steckdose e Schlie en Sie das Ger t nicht w hrend eines Gewitters an bzw trennen Sie es w hrenddessen nicht vom Netz e Stellen Sie keine Gegenst nde auf den Monitor oder die Kabel und vergewissern Sie sich da die Kabel nicht geknickt werden e Halten Sie Fl ssigkeiten auch ein nasses oder feuchtes Tuch vom Ger t fern und setzen Sie es nicht Regen oder Feuchtigkeit aus da sonst die Gefahr eines Stromschlags besteht Vorsichtsma nahme
6. are located on the front of the Profile monitor and on the back of the ChassisTouch monitor 9 aje Mic H Control Button Description Ei Select gt 56 o Select Cycles through the display options you can change Press or to change the value of a setting 4 Decreases the value of the selected display setting gt Increases the value of the selected display setting Displaying the Options To display the options for adjusting the screen display 1 Press the Select button 2 Continue to press the Select button to cycle through the available display settings 44 FPD Touch Monitors Installation Guide SAVE HI Changing a Setting To change a display setting 1 Press the Select button until you display the option you want to change 2 Press d or to change the setting Warning Ifyou pause for more than 5 seconds after you adjust a setting the Save icon is displayed To return to the display setting press the Select button Saving Your Changes If you do not press the Select or Adjust buttons for approximately 5 seconds and you have made changes the monitor displays the Save icon e To save your changes press the button e To cancel your changes and restore the previous settings press the lt 4 button e To continue adjusting the setting press the Select button Exiting the Display Adjustment Mode e If you did not make any changes to the video displa
7. into a properly grounded power outlet Refer to the illustration on the previous page e If you are using the IEC cable plug one end of the cable into the AC DC power supply Plug the other end into the outlet on the back of your PC Refer to the illustration below Te ee IEC to IEC a power cable Warning If you are setting up a ChassisTouch monitor the connectors for the touchscreen power and video cables may be mounted either on the side or on the bottom of the unit depending on the model you have 30 FPD Touch Monitors Installation Guide Using the Profile Multimedia Features The 12 1 Profile monitor has a built in microphone and built in stereo speakers to support multimedia applications You use the supplied audio cable to connect the internal microphone and speakers to the sound card in your PC microphone Speaker Headphone connector External microphone Speaker connector Volume control Sound Card Requirements Before you can use the multimedia capability of the Profile monitor you must have a sound card installed in your PC The monitor works with the commonly available PC sound cards There are no additional requirements You also need to install any software drivers that came with your sound card Check that the sound controls provided by your sound card software are set correctly Also check that the sound controls provided in your P
8. warnings and safety precautions Caution To avoid the risk of severe electric shock do not remove the cover or back of the monitor There are no user serviceable parts inside Refer all servicing to qualified service personnel Shock and Fire Hazard Precautions To prevent risk of electric shock and possible fire Do not remove the covers Always connect the power cable to a properly wired and grounded power outlet Always connect any equipment used with this monitor to properly wired and grounded power outlets Always remove the power cable from the socket by holding the plug not the cord Do not connect or disconnect this product during an electrical storm Do not place any object on the monitor or cables that cause the cables to make sharp bends or that affect the integrity of the cables Do not place any liquids even a wet or damp cloth on or near the monitor Liquids can create an electrical hazard Do not expose the monitor to rain or moisture Installation Precautions Install the display in a well ventilated area Use and operate this display from the type of power source indicated on the AC DC power supply About This Manual 9 Do not use this product near water Keep the display away from the kitchen bathroom washing machine or other sources of water steam or moisture Do not expose this display to direct sunlight or heat Hot air may cause damage to the cabinet and other parts Do not
9. 28 Genoa V Raptor 3D Rendition Verite V2200 Matrox Millenium MGA 64 bit graphics Mystique G200 MGA 64 bit graphics Productiva G100 MGA 64 bit graphics Number 9 Revolution 3D Ticket to Ride STB Systems Inc Velocity 128 3D NVidia Riva 128 Symmetric Glyder Max 2 Permedia 3D Labs 28 FPD Touch Monitors Installation Guide Connecting the Touch Monitor b To connect the touch monitor 1 Turn offyour computer You should always turn off the computer before connecting or disconnecting a device 2 Connect one end of the video cable to the video connector on the monitor Connect the other end to the video card in your computer 3 Connect one end of the RS 232 serial touchscreen cable to the monitor Connect the other end to an available serial communication COM port on the back of your computer e Ifthe COM port has a 9 pin connector attach the touchscreen cable directly to the port e Ifthe COM port has a 25 pin connector first attach a 9 pin to 25 pin adapter not included to the end of the touchscreen cable and then attach the cable to the port Chapter 2 Setting Up Your FPD Touch Monitor 29 4 Plug the AC DC power supply into the monitor 5 Connect the power cable Note that your touch monitor includes an AC power cable and an IEC to IEC power cable e If you are using the AC power cable plug one end of the cable into the AC DC power supply Plug the other end
10. C operating system are set correctly If you need information on installing a sound card or sound drivers refer to the manual that came with your sound card Chapter 2 Setting Up Your FPD Touch Monitor 31 Connecting the Internal Microphone and Speakers To connect the internal microphone and speakers 1 Turn offyour computer You should always turn off the computer before connecting or disconnecting a device 2 Connect one end of the audio cable to the audio connectors on the back of the monitor A e Connect the plug to the left audio connector marked a on the monitor e Connect the plug to the right audio connector marked k kew on the monitor 88 09 00 Al le Q 3 Connect the other end of the audio cable to the sound card in your PC There are two plugs e Connect the 8 plug to the microphone input on the sound card e Connect the plug to the sound output connector on the sound card 4 Set the speaker sound level using the Volume adjust control on the front of the monitor 32 FPD Touch Monitors Installation Guide Connecting an External Microphone or Headphones The Profile monitor also has two audio connectors that allow you to connect an external microphone or headphones Note Before you can use an external microphone or head
11. FPD Touch Monitors 12 1 Profile and ChassisTouch Installation Guide The information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of MicroTouch Systems Inc MicroTouch may have patents or pending patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document The furnishing of this document does not give you license to these patents trademarks copyrights or other intellectual property except as expressly provided in any written license agreement from MicroTouch 1998 Microlouch Systems Inc All rights reserved Printed in the United States of America Document Title FPD Touch Monitors 12 1 Profile and ChassisTouch Installation Guide Document Number 19 226 Version 2 0 MicroTouch the MicroTouch logo AdLink ChassisTouch ClearTek DrivePoint Factura FinePoint Ibid the Ibid logo KeyPad Microcal PicturePad PrivacyTouch Profile Prospector The Public Browser QuickPoint ScreenWriter Tablet SimpleTouch SurfControl ThruGlass TouchMate TouchPad TouchPen TouchWare TouchTek TruePoint TuffTouch UnLink UnMouse WebStation and WorldService are either registered trademarks or trademarks of MicroTouch Systems Incorporated in the United States and or other countries Microsoft MS and
12. LED power 60 light power status 60 liquid crystal display LCD technology 18 maintaining your touch monitor 56 maintenance of touchscreen 56 menu options See video display MicroTouch Internet address 13 mode display See video mode monitor See touch monitor Monitor Adjustment program exiting from 46 running the 46 monitor cables connecting the 28 N noisy display image 47 O on screen adjustment options See video display OSD 43 P phase clock adjusting the 48 definition of 45 phone support 12 pin assignment video input 62 position of video image 45 49 power cable connecting the 29 power indicator 60 power management 61 power supply connecting the 29 securing the ChassisTouch 54 Power switch 33 powering on the touch monitor 33 precautions installation 8 safety 8 service and repair 9 shock and fire hazard 8 Index 71 preferences touchscreen 39 Profile touch monitor connecting the 28 description 16 external microphone 32 features and benefits 17 headphones 32 overview 16 using multimedia features 30 R refresh rate adjusting the 26 regulatory statements 63 repair precautions 9 requirements system 22 resolution ona CRT 19 on a flat panel display 18 restore previous video values 44 RS 232 serial touchscreen cable connecting the 28 S safety precautions 8 save icon 45 scan rate 26 Select button 43 serial touchscreen cable connecting the 28 service precautions 9 s
13. MS DOS are registered trademarks and Windows is a trademark of Microsoft Corporation Chapter 1 Contents About This Manual What You Need E 7 Installation Warnings and Safety Drecautons en 8 Shock and Fire Hazard Precautions nennen 8 Installation PreCaitiONS u tanpe pab ay disan pie a 8 Service and Repair Drecautons 9 Sicherheitshinweise und Norsaichtsmaf nabmen 10 VorsichtsmaBnahmen zur Vermeidung eines Funkenschlags oder Stromschlags A 10 Vorsichtsma nahmen bei der Installation 10 Vorsichtsma nahmen bei Wartung und Reparatur 11 MicroTouch Support Services 12 MicroTouch Technical Support 12 MicroTouch on the World Wide Web 13 MicroTouch Bulletin Board System 2uu40seesssseennnnn 13 MicroTouch Corporate Headquarters and Worldwide Offices 14 Introduction to Flat Panel Displays About Your Flat Panel Display Touch Monitor 16 What Is AM TFT LCD Technologie 18 A FPD Touch Monitors Installation Guide Chapter 2 Chapter 3 Video Resolution on a Flat Panel Display 18 Native Video Resolution 800 x 600 rreveeeeeoeenoooooooe 18 Using Other Video Resolutions eee eeeeseeeeeeseneeeeeeees 19 Comparing Video Resolution on a CRT 19 Setting Up Your FPD Touch Monitor System Requirements mar a a ara 22 Unpacking Your Touch Montor rss nennen een 23
14. Most monitors will require at least 30 minutes to warm up stabilize completely and reach their optimal operating point Some image characteristics such as image centering and black level will vary until the monitor warms up e Display a test image or pattern whenever you adjust the video The Monitor Adjustment program provides one pattern for clock phase and position adjustments and another pattern for contrast and brightness adjustments Using the Standard Controls for the Video Card In addition to the standard controls on the monitor each video card has several controls that let you adjust the display settings The software and driver for each video card is unique In most cases you adjust these settings by using a program or utility provided by the manufacturer of the video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings the image size position or shape may change This behavior is normal You can readjust the image using the monitor controls described in this chapter For more information on adjusting the desktop area resolution color depth or refresh rate refer to the user manual that came with your video card Chapter 3 Adjusting the Video Display 43 Controls for Adjusting the Video Display Your FPD touch monitor has three controls for adjusting the video display These controls
15. Unique Characteristics of Each Monitor 2uu 23 Cables and Accessories un 24 Installing the Video Card and Video Driver uu 25 Supported Video Display Modes and Refresh Rates 25 Configuring the Display Settings eeeeeeeeeereeeserereesererreseee 26 Video Cards Tested by Micro Touch 27 Connecting the Touch Monitor sseeesesssesssssrerssrreerserrrsessreessse 28 Using the Profile Multimedia Features 30 Sound Card Requirements v so bas boe zet bad kab ban pak dwa kwen k asw 30 Connecting the Internal Microphone and Speakers 31 Connecting an External Microphone or Headphones 32 Turning On the Touch Monitor ee eeeeceeeeesneeeeeeesneeeeeeeeaes 33 Testing the Touch Monitor ea 33 Installing the Touchscreen Driver nassen es 34 Installing TouchWare for Windows 95 or Windows NT 4 0 uevereeeveeeeouoooooone 34 Installing TouchWare for Windows 3 1x and MS DOS 35 Installing TouchWare for Windows NT 3 51 36 Installing TouchWare for MS DOS Only 36 Installing TouchWare for OS 37 Calibrating the Touchscreen ae 38 Customizing the Touchscreen Settings uuu02 mann nennen 39 Adjusting the Video Display Guidelines for Adjusting the Display nennen 42 Before You Make Any Adiustmentz eee eeeeeseeeeeeeeees 42 Using the Standard Controls for the Video Card 42 Chapter 4 Chapter 5 C
16. a Augusta 13 15 Oficina 607 08006 Barcelona Spain Phone 34 9 3415 6285 Support supportspain microtouch co uk Taiwan R O C MicroTouch Systems Inc 9 3 FI No 33 Sec 1 Minsheng Road Banchiau City Taipei Taiwan 22046 R O C Phone 886 02 2959 6647 United Kingdom MicroTouch Systems Ltd 163 Milton Park Abingdon Oxon OX14 4SD England Phone 44 0 1235 444400 BBS 44 0 1235 861620 Support support microtouch co uk c HAPTER 1 Introduction to Flat Panel Displays The MicroTouch product line of Flat Panel Display FPD touch monitors offers the TruePoint Profile monitor for the desktop and the ChassisTouch monitor for kiosk ATM and industrial enclosures The monitors are available in a variety of sizes This chapter introduces the 12 1 Profile and ChassisTouch monitors and provides the following information e Features and benefits of your MicroTouch FPD monitor e Overview of flat panel display technology e Video resolution on a flat panel display 16 FPD Touch Monitors Installation Guide About Your Flat Panel Display Touch Monitor FPD ChassisTouch The MicroTouch product line of FPD touch monitors includes desktop models and chassis models The Profile flat panel display is a desktop touch monitor that features a sleek design with a small footprint The 12 1 Profile monitor has internal speakers and microphone for multimedia applications The ChassisTou
17. age by using a matrix rows by columns of tiny liquid crystal cells The cells create the pixels picture elements that make up the image To be more exact a cell actually exists for each color of each pixel on the display Each pixel is made up of three colors or sub pixels red green and blue Each cell has a thin film transistor switch to turn a pixel on or off The ability to turn on a single pixel and turn off its neighboring pixels results in an image with exceptional contrast and sharpness Also the thin film transistors let the system address and control each sub pixel individually The result is a fast response time in displaying the image Video Resolution on a Flat Panel Display Flat panel displays unlike CRTs are optimized to run at one resolution A flat panel display has discrete points on the display that determine the exact location of a pixel Each flat panel display has an exact number of pixels associated with it There is a one to one mapping between the number of pixels and the video addressability sometimes called resolution Native Video Resolution 800 x 600 A flat panel display is intended to be used only at the resolution dictated by the number of pixels on the panel For example the 12 1 Profile and ChassisTouch monitors have 800 pixels across the screen and 600 lines of pixels down the screen Therefore these flat panel displays can accurately display one resolution 800 x 600 at full screen Ch
18. ange light Indicates the monitor is receiving power but the screen is blank The monitor may be in Power Management mode Touch the screen press any key on the keyboard or move the mouse to restore the monitor to normal operation The monitor is not receiving a valid video signal from the PC Check that the computer is powered on check that the video cable is firmly connected to the monitor and the computer and check that no pins are bent in the video cable connector Chapter 5 Maintenance and Troubleshooting 61 Power Management The Profile and ChassisTouch monitors conform to the Video Electronics Standards Association VESA Display Power Management Signaling DPMS standard To benefit from power management the monitor must be used in conjunction with a computer and video card that implements the VESA DPMS standard The PC automatically invokes the power management feature if you do not use the touchscreen mouse or keyboard for a user defined period of time To restore the video image simply touch the screen press a key or move the mouse 62 FPD Touch Monitors Installation Guide Video Input Pin Assignment Table 7 describes the pin assignment of the video connector on the flat panel display The connector is a 15 pin mini D sub connector Table 7 Video Input Pin Assignment Pin Number Signal Connector Red video signal Green video signal Blue video signal Ground No connection
19. apter 1 Introduction to Flat Panel Displays 19 Using Other Video Resolutions The native and intended resolution for the MicroTouch 12 1 Profile and ChassisTouch monitors is 800 x 600 SVGA The 12 1 FPS monitor also supports the DOS text mode resolution of 720 x 400 This resolution is appropriate if you are running a DOS touch application The 12 1 FPD monitor provides support for 640 x 480 VGA resolution but only for compatibility and monitor setup The monitor does not properly display the image at VGA resolution However many video cards initially display a screen image at the VGA resolution By providing minimal support for 640 x 480 resolution the monitor can display the desktop controls that let you change to the optimal resolution of 800 x 600 Comparing Video Resolution on a CRT The CRT is an analog device There are no discrete points on the screen that constitute a pixel Instead a CRT has a smooth phosphor surface inside the tube CRT technology uses an electron beam to stimulate the phosphor surface to emit light and display an image The location of points on the screen is determined by the coordinate system in which the electron beam is working not by physical constraints used on the front surface of the display As a result a CRT can display different resolutions without compromising image quality c HAPTER 2 Setting Up Your FPD Touch Monitor This chapter describes how to set up your MicroTouch FPD touc
20. brating the touchscreen 38 Canada compliance statement 65 card video 25 ChassisTouch monitor accessory kit 52 clearance 54 connecting the 28 features and benefits 17 mounting options 52 overview 16 ventilation 54 cleaning the touchscreen 56 clearance ChassisTouch 54 clock frequency adjusting the 47 definition of 45 clock phase adjusting the 48 definition of 45 70 FPD Touch Monitors Installation Guide color depth defining 26 compliance statements 63 connecting the touch monitor 28 contrast adjusting the 50 definition of 45 control panel Touchscreen 39 corporate headquarters 14 customizing touchscreen settings 39 D desktop area 26 display adjustment See video display display mode See video mode Display Power Management Signaling DPMS 61 driver installing a video 25 installing the touchscreen 34 E E Mail address 13 exiting display adjustment mode 44 F FCC statement 64 features and benefits 17 fire hazard precautions 8 flat panel display 16 FPD definition of 15 frequency clock adjusting the 47 definition of 45 H hardware accessory kit 52 headquarters corporate 14 help bulletin board system 13 phone support 12 world wide web 13 horizontal position of video image 45 49 image position adjusting 49 Industry Canada compliance statement 65 installation precautions 8 safety precautions 8 troubleshooting 57 warnings 8 Internet address MicroTouch 13 L LCD technology 18
21. ch flat panel Profile FPD display is designed specifically for kiosks and other enclosures All ChassisTouch monitors are encased in rugged metal instead of plastic The Profile and ChassisTouch monitors feature a touchscreen interface several mounting options and sturdy construction Table 1 lists the benefits of these features The Profile and ChassisTouch monitors are available in a variety of diagonal screen sizes including 12 1 The flat panel display uses active matrix thin film transistor AM TFT liquid crystal display technology The 12 1 monitor supports a full screen resolution of 800 x 600 The monitors are available with either MicroTouch s ClearTek capacitive touchscreen or TouchTek 5 wire resistive touchscreen making them suitable for the widest spectrum of touch applications Sample applications include multimedia kiosks for government financial retail and point of information markets wall mounted POS stations ticketing booths and industrial enclosures The monitors also feature space saving designs high resolution high brightness low radiation and low power consumption These qualities make the FPD touch monitors ideal for applications that require color resolution and clarity Chapter 1 Introduction to Flat Panel Displays 17 Table 1 Profile and ChassisTouch Features and Benefits Features Active Matrix TFT Liquid Crystal Display technology Benefits e Provides wide viewing a
22. ch Power supply 12VDC and power cable VGA video cable RS 232 serial touchscreen cable Mounting brackets screws and washers 4 of each Cable tie and cable mount On screen Display OSD Monitor Controls Phase Clock Horizontal Position Vertical Position Contrast Brightness Video Mode Save Restore Manual Control Buttons Profile ChassisTouch Select Select Adjust 4 and W Adjust 4 and W Volume Power 68 FPD Touch Monitors Installation Guide Specification Approvals 12 1 FPD Profile CE CISPR 22 B EN55022 CSA C TICK FCC Class B TUV GS UL1950 VCCI Class B ChassisTouch CE CISPR 22 B EN55022 cUL UL1950 C TICK FCC Class B TUV GS UL1950 VCCI Class B Warranty Monitor one year Touchscreen Components five years Touchscreen Technologies Supported capacitive and 5 wire resistive Controllers Supported SMT3V and SMT3RV Connection RS 232 serial communication Index A AC DC power supply 29 accessories and cables 24 accessory kit for ChassisTouch 52 active matrix technology 18 Adjust buttons 43 adjusting the video display See video display AM TFT LCD technology 18 audio cable 24 connectors 31 Profile multimedia features 30 audio features 16 B brightness adjusting the 50 definition of 45 bulletin board system BBS 13 buttons Adjust 43 Power 33 Select 43 C cable tie and mount 54 cables connecting the monitor 28 list of monitor 24 cali
23. e the display The Settings tab usually lets you change the Color Palette and the Desktop Area x by y pixel resolution Advanced Properties Chapter 2 Setting Up Your FPD Touch Monitor 27 Some video cards integrate additional features into the Windows Display Properties control panel to give you an exceptional setup that is flexible and easy to use For example the control panel may include an Advanced Properties button an Adjustment tab or a Refresh tab for changing other settings Other video cards have a separate utility for setting display properties Whenever you change the resolution color or refresh rate the image size position or shape may change This behavior is normal You can readjust the image using the monitor controls For more information on the monitor controls refer to Chapter 3 For more information on configuring the display settings refer to the manual that came with your video card Video Cards Tested by MicroTouch MicroTouch reviewed and tested several video cards currently available in the PC marketplace Table 3 provides a partial listing of the video cards compatible with the Profile and ChassisTouch FPD touch monitors Table 3 Video Cards Compatible with the MicroTouch FPD Monitors Company Model Chip Set ATI Technologies Xpert Work ATI 3D Rage Pro Turbo Diamond Stealth II G460 Intel 740 Stealth 3D 2000 Pro S3 Virge GX Viper V330 NVidia Riva 1
24. e touchscreen driver To complete the setup of your touch monitor make sure you calibrate the touchscreen Boot your system into MS DOS Me Installing TouchWare for MS DOS Only 1 2 3 Insert the TouchWare CD into the CD ROM drive Change to the CD ROM drive For example enter D if your CD ROM is Drive D Enter INSTALL followed by the source drive the destination drive and the destination directory For example the following command copies the files from Drive D source to Drive C destination and the MTS TOUCH directory INSTALL D C MTS TOUCH Follow the on screen instructions to complete the installation After the software is installed restart your computer to load and activate the touchscreen driver To complete the setup of your touch monitor make sure you calibrate the touchscreen Chapter 2 Setting Up Your FPD Touch Monitor 37 Installing TouchWare for OS 2 1 2 3 Insert the TouchWare CD into the CD ROM drive Open the OS 2 System gt Command Prompts gt OS 2 window Enter D OS2 TW34 DISK1 SETUP where D is the letter of your CD ROM drive Follow the on screen instructions to complete the installation After the software is installed restart your computer to load and activate the touchscreen driver To complete the setup of your touch monitor make sure you calibrate the touchscreen 38 FPD Touch Monitors Installation Guide Calibrating the Touchscreen After you connect your
25. en nachstehend aufgef hrten F llen das Ger t vom Netz und lassen Sie es von einem qualifizierten Kundendiensttechniker berpr fen e Fl ssigkeit ist in das Ger t gelangt bzw das Ger t ist na geworden e Trotz Beachtung der Hinweise in der Bedienungsanleitung funktioniert das Ger t nicht ordnungsgem e Das Ger t ist gest rzt bzw das Geh use wurde besch digt e Das Ger t weist eine verminderte Leistung auf e Das Netzkabel oder der Stecker ist besch digt bzw durchgescheuert 12 FPD Touch Monitors Installation Guide MicroTouch Support Services MicroTouch provides extensive support services through our technical support organization web site and bulletin board system BBS MicroTouch Technical Support Technical Support is available as follows e 24 hours a day Monday through Friday excluding holidays e 9 00 a m to 5 00 p m Eastern Standard Time Saturday and Sunday excluding holidays Whenever you contact Technical Support please provide the following information e Part number and serial number from the MicroTouch label on your monitor e Version number of your MicroTouch TouchWare e Make and model of your personal computer e Name and version number of your operating system e Type of mouse connected to your system e List of other peripherals connected to your computer e List of application software in use You can contact MicroTouch Technical Support by calling the hot line sending a fax
26. h monitor You need to complete the following tasks e Unpack the components e Check that a video card and the video software driver are already installed in your system e Connect the video touchscreen and power cables e Power on the monitor and test your setup e Install the touchscreen software e Calibrate the touchscreen 22 FPD Touch Monitors Installation Guide System Requirements The Profile and ChassisTouch flat panel touch monitors require a personal computer PC These touch monitors are not supported on Macintosh computers The requirements for your PC are as follows e Your PC must have an available RS 232 serial communication COM port You connect the touchscreen to this port e Your PC must have a unique interrupt request IRQ available to the COM port that the touchscreen will use The touchscreen cannot share an IRQ with another device e If the only serial port available on your PC has 25 pins you will need a 9 pin to 25 pin adapter e Your PC must have a video card and video driver already installed for the monitor If you need to install a video card or a video driver refer to your computer documentation for instructions e The video card must be compatible with the display timings listed in Table 2 e Ifyou plan to use the multimedia capability of the Profile monitor your PC must have a sound card installed When choosing your work space select a sturdy level surface Also make sure you ca
27. he horizontal and vertical position image size contrast and brightness to better suit your video card and your personal preference Refer to Chapter 3 for more information on using the on screen menu to adjust the video display 34 FPD Touch Monitors Installation Guide Installing the Touchscreen Driver gt LI A Start TouchWare includes the software driver that lets your touchscreen work with your computer You must be sure to install the correct touchscreen driver for your operating system MicroTouch has touchscreen drivers for the following PC operating systems e Windows 95 and Windows NT 4 0 e Windows NT 3 51 e Windows 3 1x e MS DOS e OS 2 System 3 x and 4 x The procedure for installing TouchWare from the CD is different for each operating system Refer to the appropriate section for your operating system Note After you install TouchWare be sure to restart your computer to load and activate the touchscreen driver Installing TouchWare for Windows 95 or Windows NT 4 0 If the AutoStart feature for your CD ROM drive is active 1 Insert the TouchWare CD into the CD ROM drive The system automatically detects the CD and runs the Setup program 2 Follow the on screen instructions to complete the installation After the software is installed restart your computer to load and activate the touchscreen driver To complete the setup of your touch monitor make sure you calibrate the touchscreen Cha
28. he result is an image with very low contrast Adjust the screen brightness for the typical brightness level in the room Also look near the edges of the screen The edge is the best place to determine if the background is actually black or merely gray Once you set the Brightness the Contrast setting determines the white level of the screen image It defines the contrast between foreground and background the range between the lightest tones and the darkest tones in an image The optimum white level depends on room lighting Try to set the Contrast to the highest intensity that is comfortable to you b To adjust the brightness and contrast values 1 2 3 Run the Monitor Adjustment program and display the test image Press Select until you display the Brightness LI icon Press to make the image blacker press to make the image whiter Press Select until you display the Contrast L icon Press to decrease contrast press gt to increase contrast c HAPTER 4 Guidelines for Integrating Your FPD Touch Monitor This chapter describes the options for integrating the ChassisTouch and Profile monitors into your touch application e The ChassisTouch monitor is designed specifically for indoor kiosks ATMs and industrial enclosures All ChassisTouch monitors are encased in rugged metal instead of plastic making them easy to integrate into your kiosk e The Profile monitor which features a sleek design and a small
29. hock precautions 8 sound card 30 specifications 66 starting up the touch monitor 33 statements compliance 63 72 FPD Touch Monitors Installation Guide status light power 60 support technical 12 system requirements 22 T technical support 12 technology AM TFT LCD 18 telephone support 12 testing the touch monitor 33 TFT technology 18 thin film transistor technology 18 touch monitor cables and accessories 24 connecting the 28 maintaining the 56 specifications 66 testing the 33 turning on the 33 unpacking the 23 video resolution 18 touch settings 39 touchscreen calibrating the 38 cleaning the 56 connecting the 28 customizing settings 39 installing the software driver 34 touchscreen cable connecting the 28 Touchscreen control panel 39 touchscreen driver installing the 34 TouchWare installing 34 troubleshooting monitor 57 touchscreen 59 turning on the touch monitor 33 U unpacking the touch monitor 23 V VCCI Class B ITE statement 65 ventilation requirements 54 vertical position of video image 45 49 vertical scan rate 26 VESA definition of 61 video adjustment options See video display video cable connecting the 28 video card installing a 25 video cards tested 27 video connector pin assignment 62 video control buttons 43 video display adjusting the 43 exiting adjustment mode 44 on screen adjustment options 45 restoring previous values 44 saving adjustment changes 44 setting options 44 video dri
30. install this display in areas where extreme vibrations may be generated For example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality Do not block ventilation slots and openings with objects or install the display in a place where ventilation may be hindered Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Do not allow metal pieces or objects of any kind to fall into the display ventilation holes Handle the display with care The display contains glass parts Dropping the display may cause the glass parts to break Service and Repair Precautions Do not attempt to service this unit yourself Removing the display cover may expose you to dangerous voltage or other risks Refer all servicing to qualified service personnel Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that Liquid is spilled in to the product or the product is exposed to rain or water The product does not operate properly when the operating instructions are followed The product has been dropped or the cabinet has been damaged The product exhibits a distinct change in performance indicating a need for service The power cable or plug is damaged or frayed 10 FPD Touch Monitors Installation Guide Sicherheitshinweise und
31. l may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from MicroTouch authorized dealers Micro Touch is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Appendix A Compliance Statements and Monitor Specifications 65 I
32. m To exit from the Monitor Adjustment program click the right mouse button or press the Esc key Chapter 3 Adjusting the Video Display 47 Adjusting the Clock and Phase Values The Clock value defines the frequency of the pixel sampling clock It is important that this frequency closely match the original pixel clock generating the analog video signal The Phase value synchronizes the relative phase of the pixel sampling clock to the incoming video signal If the Clock or Phase value is incorrect the screen image may display one or more vertical bars noise The screen image may also flicker or seem out of focus Because both the Clock value and the Phase value can affect the noise level the basic rule for eliminating noise is as follows e First adjust the Clock value until the noise is uniform across the entire screen You may not be able to eliminate the noise by adjusting only the Clock setting e Then adjust the Phase setting to eliminate the noise The Phase value synchronizes the clock to the incoming video signal Note Ifthe video output of your computer is the same as the video timing specified in Table 2 the original clock setting usually works well Therefore you may only need to adjust the Phase setting to eliminate noise 48 FPD Touch Monitors Installation Guide To adjust the Clock and Phase values 1 2 Run the Monitor Adjustment program and display the test image Press Select until y
33. n bei der Installation e Installieren Sie das Ger t an einem gut bel fteten Ort e Vergewissern Sie sich da Ihre Stromquelle den Angaben auf dem Netzadapter entspricht About This Manual 11 e Halten Sie das Ger t von Wasser fern Stellen Sie es daher nicht in Kiiche oder Badezimmer bzw in der Nahe einer Waschmaschine oder anderer Wasser Dampf bzw Feuchtigkeitsquellen auf e Setzen Sie den Monitor nicht direkter Sonneneinstrahlung oder Hitze aus Das Geh use und andere Teile k nnen durch Hitze besch digt werden e Installieren Sie das Ger t nicht an Orten an denen es extremen Schwingungen ausgesetzt sein k nnte wie z B in der N he von Fertigungsanlagen Die Schwingungen k nnen zu schlechter Farb und Bildwiedergabe f hren e Blockieren Sie die L ftungsschlitze und ffnungen nicht und sorgen Sie f r eine gute Bel ftung um berhitzung zu vermeiden und einen zuverl ssigen und best ndigen Betrieb zu gew hrleisten e Lassen Sie keine Metallteile oder andere Gegenst nde in die L ftungsschlitze des Ger ts fallen e Gehen Sie vorsichtig mit dem Ger t um Es enth lt zerbrechliche Teile aus Glas Vorsichtsma nahmen bei Wartung und Reparatur Versuchen Sie nicht das Ger t selbst zu warten Wenn Sie die Abdeckung entfernen k nnen Sie gef hrlicher Spannung und anderen Gefahren ausgesetzt werden Lassen Sie alle Wartungsarbeiten von einem geschulten Kundendiensttechniker ausf hren Trennen Sie in d
34. n easily access the back of the touch monitor and the computer Easy access helps ensure a smooth setup of the touch monitor Warning Before setting up your touch monitor refer to the Installation Warnings and Safety Precautions section at the beginning of this document Chapter 2 Setting Up Your FPD Touch Monitor 23 Unpacking Your Touch Monitor Carefully unpack the carton and inspect the contents Your package may include the flat panel desktop model or the chassis model Identify your flat panel display Additionally make sure you received the cables and accessories listed in the following sections Profile Desktop ChassisTouch Flat Panel Display Touch Monitor Flat Panel Display Touch Monitor Unique Characteristics of Each Monitor Note the following features of each monitor The Profile monitor has a power switch on its side and a power LED on its front panel The ChassisTouch monitor does not have a power button or a power LED The power is on when you plug in the power cable Each monitor has three buttons for adjusting the video display Refer to Chapter 3 for more information on these controls The cable connectors on the ChassisTouch monitor may be mounted either on the side or on the bottom of the unit depending on the model you have The Profile monitor supports multimedia sound applications The monitor has built in speakers and microphone audio connectors and volume control It also has connect
35. n for the current video movement or does not reach resolution and operating system the edges of the screen Cursor is not located directly e Open the Touchscreen control panel and make underneath your finger sure all cursor offsets vertical edge horizontal are turned off e Calibrate the touchscreen for the current video resolution and operating system Cursor is extremely jittery or Stabilize the cursor by adjusting the operating erratic frequency of the touchscreen controller Cursor lags finger Lower the baud of the touchscreen controller and the touchscreen driver 60 FPD Touch Monitors Installation Guide Power Status Light The Profile touch monitor has a power status light LED on the front of the display You can use the status light to help you determine possible problems with your monitor Table 6 Status Light on the Profile Desktop Monitor Status Light Off Description The monitor is not receiving any power Green light Normal operation Indicates the cables are properly connected the monitor is receiving power and the monitor is receiving a valid video signal If the status light is green but the screen is blank check the following items The brightness and contrast may be too low Use the monitor controls to adjust The display mode of the computer is outside the range of the monitor Reconfigure your computer to use a supported display mode Refer to Table 2 for details Or
36. n surface Use isopropyl alcohol or a non abrasive glass cleaner Avoid using cleaners other than glass cleaners Do not use any vinegar based solutions Apply the cleaner with a soft lint free cloth Avoid using gritty cloths Always dampen the cloth and then clean the screen Be sure to spray the cleaning liquid onto the cloth not the screen so that the drippings do not seep inside the display or stain the bezel Always handle the touchscreen with care Do not pull on or stress cables Chapter 5 Maintenance and Troubleshooting 57 Monitor Installation Problems Problem Possible Causes and Solutions No image displayed Is the monitor receiving power blank screen A Check that the computer power cable is connected properly and securely into a grounded electrical outlet Check that the AC DC power supply is firmly plugged into the monitor Check that the monitor s power cable is connected properly and securely to an electrical outlet Check that the power button and status light are on Profile touch monitor only Try using another power cable Try using another electrical outlet Is the monitor receiving a valid video signal from the PC Check that the computer is powered on Check that the video cable is connected properly and securely to the monitor and the computer Check that no pins are bent in the video cable connector Check that the video card is firmly seated in the card slot in your computer
37. ndustry Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la Classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada VCCI Class B ITE Statement This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instructional manual CORE PHUBRESRRESAERH BBS VCCI OF CROC VFABERRMHRETY CORBA ZERATERTZSIE ZEMELTLIETN COBRBMIVAPTFLEYD a VREBIZIERLT ERAINSC ZEBZTIISEICITILNEYEF FUR AAA MCE TIELWRRELTFALL 66 FPD Touch Monitors Installation Guide Specifications for the 12 1 FPD Touch Monitors Table 9 Specifications for 12 1 FPD Touch Monitors Specification 12 1 FPD LCD Panel Type 12 1 diagonal TFT Physical Dimensions Profile ChassisTouch Width x Height x Depth 13 4 x 12 8 x 6 5 11 7 x 9 1 x 1 9 340 x 325 x 166 mm 297 x 231 x 48 mm Weight Profile ChassisTouch 8 4 Ibs 3 8 kg 4 7 Ibs 2 1 kg Display Type TFT Color LCD Active Display Area 9 7 x 7 26 Horizontal x Vertical 246 x 184 5 mm Pixel Dimension Horizontal x Vertical 0 3075 x 0 3075 mm Display Colors 262 144 color
38. ngle performance with exceptional brightness contrast and sharpness e Provides high switching speed and large color depth making the display ideal for today s multimedia images Profile sleek design low profile and small footprint ChassisTouch metal enclosed display no bezel Requires substantially less countertop or desktop space than traditional CRTs Provides easy integration of FPD touch monitors into kiosks and industrial enclosures Profile built in microphone and speakers Provides multimedia capability Flat display Provides increased viewing area over traditional curved displays CRTs Touchscreen interface e Makes your application intuitive and easy to use simply touch the screen e Requires less employee training e Requires no keystrokes or difficult commands to remember e Requires no keyboard mouse or pad Variety of mounting options Makes the monitor adaptable to a variety of markets and applications Profile cast iron base and friction hinges ChassisTouch cable connectors exit from side or bottom of chassis Provides added stability during touch input Provides added installation options 18 FPD Touch Monitors Installation Guide What Is AM TFT LCD Technology The MicroTouch flat panel displays use active matrix thin film transistor AM TFT liquid crystal display LCD technology With AM TFT LCD technology a flat panel display shows a video im
39. of the monitor Press to decrease contrast press gt to increase contrast Video Mode Fi EI Sa Displays the current video mode Selects the video display mode of the monitor Three modes are available SVGA VGA and DOS Press gt or to cycle through the video modes SAVE Save Changes AH YH Save or cancel changes you make to the display settings Press gt to save your changes press dro discard your changes and restore the previous display settings 46 FPD Touch Monitors Installation Guide Using the Monitor Adjustment Program The LCD Monitor Adjustment program helps you adjust the display settings by providing a test pattern and On Screen instructions The adjustment program is provided as an aid for Windows 95 98 and Windows NT You do not need to use the program to adjust the display settings Use this program when setting up the display for the first time when changing the system settings or when changing the video card Running the Monitor Adjustment Program To run the Monitor Adjustment program 1 Insert the LCD Monitor Adjustment Program disk into the diskette drive 2 Run W32ADJI2 EXE 3 Start the program by pressing the spacebar You can also click the left mouse button to start the program 4 Follow the on screen instructions to adjust the monitor settings 5 Continue to make adjustments until the best video image is achieved Exiting from the Monitor Adjustment Progra
40. ontents 5 Controls for Adjusting the Video Display u 222440 en 43 Displaying the Options an aa 43 Changing ASC EE 44 Saving Your RE 44 Exiting the Display Adjustment Mode 44 Overview of the Men Options 45 Using the Monitor Adjustment Program 46 Running the Monitor Adjustment Program 46 Exiting from the Monitor Adjustment Program 46 Adjusting the Clock and Phase Nalues en 47 Adjusting the Image Position c cssesseceeseeenecteoteeeeeneesenes 49 Adjusting the Brightness and Contrast Values uu0 0 50 Guidelines for Integrating Your FPD Touch Monitor Mounting the ChassisTouch Momitor eccceeesseeeeesesneeeeeeeenes 52 ChassisTouch Hardware Accessory kt 52 Mounting Options ea ua 53 ChassisTouch Cable Connectors 222240022224Bne rss nnnneer seen 53 Access to the Video Controls 2 00200eeorerreeroorooreensonsonsonse 53 Clearance and Ventilation uu0r22444ner ss nnnneersennnnnenee nenn 54 Securing and Routing System Cables un nn 54 Maintenance and Troubleshooting Maintaining Your Touch Monitor 56 Touchscreen Care and Cleanmg essen 56 Monitor Installation Probleme 57 Troubleshooting the Touchscreen 22 Bnne een 59 Power Status Light 2 a 60 Power Management EE 61 Video Input Pin Assignment EE 62 6 FPD Touch Monitors Installation Guide Appendix A Compliance S
41. or sending electronic mail e Technical Support Hot Line 978 659 9200 e Technical Support Fax 978 659 9400 e Technical Support E Mail support microtouch com About This Manual 13 MicroTouch on the World Wide Web You can visit the MicroTouch web site at the following address http www microtouch com You can download MicroTouch touchscreen software and drivers obtain regularly updated technical information on MicroTouch products and learn more about our company MicroTouch Bulletin Board System MicroTouch also has a Bulletin Board System BBS that you can access 24 hours a day 7 days a week You can use the BBS to download updates of the latest drivers and obtain regularly updated technical information on MicroTouch products You can reach the MicroTouch BBS at the following numbers e 978 659 9250 e 978 683 0358 To connect to the BBS you need standard communication software and a modem that supports 2400 4800 9600 14400 or 28800 baud Additionally the communication parameters must be set as follows No parity 8 data bits and 1 stop bit N81 Once you establish a modem connection with the BBS the system prompts you to log in using your name You can register with MicroTouch the first time you log in to the BBS The menu of available options is self explanatory 14 FPD Touch Monitors Installation Guide MicroTouch Corporate Headquarters and Worldwide Offices United States MicroTouch Systems Inc 300 G
42. ors for an external microphone and headphones 24 FPD Touch Monitors Installation Guide Cables and Accessories Your touch monitor includes the following cables and accessories SVGA video cable RS 232 serial Profile 15 pin mini D sub communication cable audio cable connector connects the touchscreen 3 5 mm stereo to the serial COM port in plugs male your computer Installation guide TouchWare CD with ChassisTouch hardware kit touchscreen software and documentation includes mounting brackets screws and LCD Monitor Adjustment Program washers cable tie and cable mount diskette for adjusting the video display Chapter 2 Setting Up Your FPD Touch Monitor 25 Installing the Video Card and Video Driver Before you can connect your touch monitor make sure your computer has a video card already installed for the monitor After you connect the monitor you need to install the video software driver The video driver is supplied by the video card manufacturer and may be found on the diskettes that came with your computer If you need information on installing a video card or video driver refer to the manual that came with your video card Supported Video Display Modes and Refresh Rates Your video card must support one of the display modes specified in Table 2 If you select an unsupported video mode the monitor will stop working or display unsatisfactory picture quality The 12 1 Profile and ChassisTouch monit
43. ors have an 800 x 600 flat panel display The ideal settings for these monitors are as follows e Display Mode 800 x 600 e Refresh Rate 60 Hz e Color Depth at least 16 bit high color The 12 1 FPD monitors provide minimal support of the VGA display mode for compatibility and monitor setup Many video cards initially display a screen image at the VGA resolution By providing some support at 640 x 480 VGA the monitor can display the desktop controls that let you change to the optimal resolution of 800 x 600 26 FPD Touch Monitors Installation Guide Table 2 Applicable Display Modes and Video Timing Display Mode H Sync V Sync Dot Frequency Refresh Rate SVGA 36 9 kHz 60 Hz 40 0 MHz 800 x 600 DOS Text 31 5 kHz 70 Hz 28 3 MHz 720 x 400 Configuring the Display Settings After you connect your monitor and turn on your computer you may need to configure one or more of the following display settings e Display mode also called desktop area or video resolution e Refresh rate also called vertical scan rate or vertical sync e Color depth also called color palette or number of colors Each video card has several controls that let you adjust the display settings However the software and driver for each video card is unique In most cases you adjust these settings by using a program or utility provided by the manufacturer of the video card Most video cards use the Windows Display Properties control panel to configur
44. ou display the Clock icon Press to decrease the value press to increase the value When adjusting the clock value you will see vertical bands of noise or distortion on the screen Examine the noise level and adjust the Clock value until the noise or distortion is uniform across the entire screen Press Select until you display the Phase an icon Press to decrease the value press to increase the value Continue to adjust the Phase setting until you eliminate the noise Chapter 3 Adjusting the Video Display 49 Adjusting the Image Position To adjust the vertical or horizontal position of the image 1 2 3 4 5 Run the Monitor Adjustment program and display the test image Press Select until you display the Vertical Position icon Press d to move the image down press to move the image up Press Select until you display the Horizontal Position icon Press to move the image to the left press gt to move the image to the right Adjust the position until you center the image within the viewing area 50 FPD Touch Monitors Installation Guide Adjusting the Brightness and Contrast Values The Brightness setting determines the black level of the monitor If you set the value too high or too bright the monitor cannot produce black The result is a washed out image If you set the brightness value too low the monitor produces the dimmer grays as black T
45. phones you must connect the audio cable between the back of the monitor and the sound card in your PC Refer to the previous section for details Use this connector for external headphones Use this connector for an external microphone When you use an external microphone the monitor automatically disables the internal microphone You input sound through the external microphone When you use headphones the monitor automatically disables the internal speakers You will hear sound only through the headphones Chapter 2 Setting Up Your FPD Touch Monitor 33 Turning On the Touch Monitor To turn on the Profile touch monitor press the Power switch on the side of the display In normal operation mode the Power status light LED is steady green when the monitor is receiving power and a valid video signal Ki Power status light Power switch Select lee Q To power on the ChassisTouch monitor plug in the power cable ChassisTouch does not have a power switch or a power status light Testing the Touch Monitor Before you test your touch monitor make sure all cables are connected properly Be sure to tighten all cable screws To test that the monitor is working properly 1 Turn on your monitor and then turn on your computer 2 Make sure the video image is centered within the screen area Use the monitor controls to adjust the image if necessary You can adjust t
46. pter 2 Setting Up Your FPD Touch Monitor 35 If the AutoStart feature is not active 1 2 3 4 5 Insert the TouchWare CD into the CD ROM drive Click on Start gt Settings gt Control Panel Double click on Add Remove Programs Click on Install to run the Setup program on the CD Follow the on screen instructions to complete the installation After the software is installed restart your computer to load and activate the touchscreen driver To complete the setup of your touch monitor make sure you calibrate the touchscreen Installing TouchWare for Windows 3 1x and MS DOS I 2 3 4 Insert the TouchWare CD into the CD ROM drive Open the Program Manager Open the File menu and choose Run Enter D CDROM SETUP where D is the letter of your CD ROM drive Follow the on screen instructions to complete the installation After the software is installed restart your computer to load and activate the touchscreen driver To complete the setup of your touch monitor make sure you calibrate the touchscreen 36 FPD Touch Monitors Installation Guide Installing TouchWare for Windows NT 3 51 L 2 3 4 Enter DASETUP Insert the TouchWare CD into the CD ROM drive Open the Program Manager Open the File menu and choose Run where D is the letter of your CD ROM drive Follow the on screen instructions to complete the installation After the software is installed restart your computer to load and activate th
47. riffin Brook Park Drive Methuen MA 01844 United States Phone 978 659 9000 Fax 978 659 9100 Web Site http www microtouch com E Mail touch microtouch com Support Hot Line 978 659 9200 Support Fax 978 659 9400 Support E Mail support microtouch com Australia Microlouch Australia Pty Ltd 797 Springvale Road Mulgrave Victoria 3170 Australia Phone 61 03 9582 4799 Web Site http www microtouch com au E Mail touch microtouch com au Support support microtouch com au France MicroTouch Systems SARL Europarc de Cr teil 19 rue Le Corbusier 94042 Cr teil Cedex France Phone 33 1 45 13 90 30 Support supportfrance microtouch co uk Germany MicroTouch Systems GmbH Schiess Str 55 40549 Diisseldorf Germany Phone 49 0 211 59907 0 Support supportgermany microtouch co uk Hong Kong MicroTouch Systems Inc 8A The Trust Tower 68 Johnston Road Wanchai Hong Kong China Phone 852 2333 6138 852 2334 6320 Italy MicroTouch Systems srl C so Milano 19 20052 Monza MI Italy Phone 39 0 39 230 2230 Support supportitaly microtouch co uk Japan MicroTouch Systems K K Bellevue Mizonokuchi Building 3F 3 2 3 Hisamoto Takatsu ku Kawasaki shi Kanagawa 213 Japan Phone 81 044 811 1133 Korea MicroTouch Systems Inc 402 4 Floor Nam Kyung Building 769 6 Yeoksam Dong Kangnam Gu Seoul Korea Phone 82 2 552 3198 Spain MicroTouch Systems SL Vi
48. s maximum 18 bit Display Resolution For optimal viewing 800 x 600 SVGA For monitor compatibility setup 640 x 480 VGA Tilt Profile ChassisTouch 30 5 Not applicable Response Time 20 ms Rise 40 ms Fall Temperature Operation 0 to 40 C Ambient Storage 25 to 60 C Ambient Humidity 90 35 C Power Supply AC DC Adapter Input AC 100 240V 50 60 Hz 1 2 A Max Output 12 VDC 2 0A Power Management VESA DPMS compatible Power Consumption 12 Watts excludes AC DC adapter Input Signal Video Analog 0 7 V point to point 75 ohms positive Sync TTL level positive negative separate sync Appendix A Specification V Sync Frequencies Supported Compliance Statements and Monitor Specifications 67 12 1 FPD 800 x 600 SVGA 60 Hz 640 x 480 VGA 72 Hz Audio Input Profile 2W 2W maximum Connectors Profile 2 pin DC power connector 12VDC 15 pin mini D Sub female VGA video connector 9 pin D type female RS 232 touchscreen output 3 5 mm stereo audio jacks female internal speakers input internal microphone output external microphone input external headphones output ChassisTouch 2 pin DC power connector 12VDC 15 pin mini D Sub female VGA video connector 9 pin D type female RS 232 touchscreen output Accessories Profile Power supply 12VDC and power cable VGA video cable RS 232 serial touchscreen cable Audio cable ChassisTou
49. tatements and Monitor Specifications Approvals o a oo dee 63 Federal Communications Commission FCC Statement 64 Industry Canada Compliance Statement rennen 65 VCCI Class B ITE Statement sus 65 Specifications for the 12 1 FPD Touch Monitors 66 Index About This Manual Congratulations on the purchase of your touch monitor and welcome to the world of MicroTouch a world where using a computer is as simple as touching the screen This manual describes how to set up the following MicroTouch TruePoint monitors e 12 1 Profile flat panel display FPD touch monitors e 12 1 ChassisTouch flat panel display FPD touch monitors Setting up the touch monitor is easy This manual describes how to connect the cables install the touchscreen software and adjust the video display It also provides guidelines for integrating the touch monitor into a kiosk or similar enclosure What You Need to Know This document assumes you have basic computer skills You should know how to use the mouse and keyboard choose commands from menus open and run application programs and save files If you need to learn more about these tasks refer to the manuals and diskettes that came with your PC 8 FPD Touch Monitors Installation Guide Installation Warnings and Safety Precautions A Follow all instructions marked on the product and described in this document Pay close attention to the following installation
50. ting the video display are always located at the rear of the ChassisTouch monitor These three buttons let you display the on screen menu icons and adjust the phase clock image position contrast and brightness Make sure you will be able to access the video controls once the ChassisTouch monitor is installed 54 FPD Touch Monitors Installation Guide Clearance and Ventilation Leave at least two inches of space behind the ChassisTouch monitor for proper ventilation Allow space to access the display adjustment buttons Keep all ventilation slots and openings clean Vacuum the opening if you notice dirt accumulating on them Do not block ventilation slots and openings with objects or install the display in a place where ventilation may be hindered Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Securing and Routing System Cables You must be sure to secure all cable connections Shaking and vibration especially during shipment may dislodge components that are improperly connected Be sure to tighten all cable screws Use the cable tie and cable mount supplied in the ChassisTouch hardware kit to secure the power supply cable Route all wiring and cabling away from heat sources and sharp metal edges to avoid damage Also keep the touchscreen cable away from sources of electromagnetic and radio frequency interference Use the cable tie and mount
51. to secure the power cable c HAPTER 5 Maintenance and Troubleshooting If you have a problem setting up or using your monitor you may be able to solve it yourself Before calling MicroTouch try the suggested actions that are appropriate to the problems you are experiencing with the monitor Be sure to check the LCD Monitor Adjustment Program diskette for a readme file This file will contain the most current information about the touch monitor You may also want to consult your video card user s manual for additional troubleshooting advice 56 FPD Touch Monitors Installation Guide Maintaining Your Touch Monitor To maintain your display and keep your monitor operating at peak performance Keep your monitor and screen clean Refer to Touchscreen Care and Cleaning later in this chapter for more information on cleaning the touchscreen Adjust the monitor video controls Refer to Chapter 3 for more information Keep all ventilation slots and openings clean Vacuum the opening if you notice dirt accumulating on them Do not block ventilation slots and openings with objects or install the display in a place where ventilation may be hindered Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Touchscreen Care and Cleaning The touchscreen requires very little maintenance MicroTouch recommends that you periodically clean the glass touchscree
52. touch monitor and install TouchWare you must calibrate the touchscreen Calibration serves two purposes e Sets the active area of the touchscreen e Aligns the touchscreen s active area to the underlying video Calibration aligns the active touch sensitive area of the touchscreen with the video image on the display Calibration also determines the edges of the screen s image and locates the center of the touchscreen If the screen is not calibrated properly the active area of the touchscreen may not be aligned with the video or may be unnecessarily small in size Whenever you change the resolution color refresh rate image position or image size you calibrate the touchscreen To calibrate the touchscreen open the Touchscreen control panel and select Calibrate Follow the directions displayed on the screen For more information on calibration refer to the online help or the user documentation for TouchWare Note Before calibrating the touchscreen let the monitor warm up for several minutes and then center the video image within the screen area Also always calibrate the touchscreen at the monitor video resolution that your touch application will use Chapter 2 Setting Up Your FPD Touch Monitor 39 Customizing the Touchscreen Settings You can use the Touchscreen control panel to set the following preferences for the touchscreen Define the touch actions that equate to a mouse click double click and drag
53. ver installing a 25 video image adjusting position of the 49 video input pin assignment 62 video mode changing 43 displaying 45 supported 26 Index 73 video resolution W defining the 26 onaCRT 19 on a flat panel display 18 video timing 26 warnings installation 8 World Wide Web site 13 worldwide offices 14 MicroTouch Systems Inc Corporate Headquarters UNITED STATES 978 659 9000 Fax 978 659 9100 World Wide Web http www microtouch com E Mail touch microtouch com FACTURA KIOSKS a division of MicroTouch Systems Inc 716 424 4300 Fax 716 424 4335 MicroTouch Worldwide Offices AUSTRALIA 61 03 9582 4799 e FRANCE 33 1 45 13 90 30 e GERMANY 49 0 211 59907 0 HONG KONG 852 2333 6138 e ITALY 39 0 39 230 2230 e JAPAN 81 044 811 1133 e KOREA 82 2 552 3198 SPAIN 34 9 3415 6285 e TAIWAN 886 02 2959 6647 e UNITED KINGDOM 44 0 1235 444400 Document Number 19 226 Version 2 0
54. y configured and that its volume and the monitor volume are turned up e Check that sound is enabled in your PC No sound from headphones Disconnect the headphones and verify that sound is heard from the internal speakers Check volume control on monitor and headphones Internal or external microphone is not working Check the following items e Check that the audio cable is connected properly to the back of the monitor and to the sound card in your PC e Check that your sound card is properly configured and that its microphone input is enabled Chapter 5 Maintenance and Troubleshooting 59 Troubleshooting the Touchscreen If you are experiencing problems with the touchscreen check the following list of common installation errors Table 5 Common Touchscreen Installation Errors Common Installation Errors Possible Solutions Touchscreen does not respond Review the installation procedures Are all to touch cables connected properly e After you installed TouchWare did you restart your PC to activate the touchscreen driver e Are the communication settings correct Is the touchscreen trying to use the same COM port or IRQ as another device for example a mouse If so a hardware device conflict will result and the touchscreen will not work Touchscreen is not accurate Calibrate the touchscreen for the current video resolution and operating system Cursor does not follow finger Calibrate the touchscree
55. y settings and you do not press the Select button for approximately 5 seconds the monitor exits the adjustment mode e Ifyou made changes to the video display settings the monitor exits the adjustment mode when you save or cancel your changes Chapter 3 Adjusting the Video Display 45 Overview of the Menu Options Table 4 describes the options for adjusting the screen display Table 4 Options for Adjusting the Screen Display Display Icon Function Description Clock Phase Synchronizes the relative phase of the pixel sampling clock to the incoming video signal Clock Frequency Adjusts the frequency of the pixel sampling clock It is important that this frequency closely match the original pixel clock generating the analog video signal Vertical Position Adjusts the vertical position of the screen image Press to move the image down press to move the image up Horizontal Position Adjusts the horizontal position of the screen image Press to move the image to the left press to move the image to the right Brightness e o 0 Hl Adjusts the background brightness Specifically brightness adjusts the black level of the monitor Press to make the background darker press bk to make it lighter Try to adjust the brightness to match the brightness level in the room Contrast Adjusts the contrast between foreground and background Specifically contrast adjusts the white level
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