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1. Music Speech in 360 DB C Speech in 360 D Advanced screen mode Select which direction you want your Zoom direction will be indicated for the hearing aids to zoom to Speech in 360 program Programs 1 Speech in 960 Lett Ay ae trug Program Music Speech in 360 Left ic e Q o 10 Select an audio source Directly select an audio source that is connected to the Phonak streamer Ihe selected streaming program will start to stream the audio signal to the hearing aids A Avanced screen mode Press Programs to see your hearing aid program list Speech in 360 TU niu WIA C Streaming indication After selecting an audio source it will start to stream the audio signal indicated by the blue bar and the name of the audio source on top of screen Bluetooth audio siamang T H ulm CU UL B Streaming programs Select any available audio source to connect to your streamer Programs Di Speech in loud noise fia al Speech in 60 f Music ben Speech in loud noise miata Praami STHEAMING PROGHAMS Bluetooth audia 14 11 Pause and resume streaming Pause and resume streaming music TV from an audio source connected to the Phonak streamer A Streaming programs B Pause streaming Select any available audio source Pause the audio streaming by pressing the dedicated pause button When streaming is paused your hearing ald w2. 360 Settings Basic Screen iem CONFIGURATION Link amp battery status a ic App settings gt b KEI i amu a uS Streamer Configuration emi i Help gt APPS Support App gt DGA PHINAK C Basic screen mode The basic remote control screen Is now shown E Hemaote Control DGA 5 Changing hearing aid volume A Basic screen mode Press button to increase the hearing aid volume on both hearing aids Press button to decrease the volume on both hearing aids n Remote Control DGA C Advanced screen mode Press the L button to increase or decrease the hearing aid volume on the left side only LI Automatic nili DSA B Advanced screen mode Press button to increase the and button to decrease the hearing aid volume on both hearing aids The volume level is indicated by the bars on the sides A Speech in 360 In c 49 D Advanced screen mode Press the R button to increase or decrease the hearing aid volume on the right side only Automatic TIN 8 B a i E B 1 DSA 6 Changing hearing aid volume using CROS II A Advanced screen mode Press button to Increase or button to decrease the overall volume of the hearing aid and the CROS II The volume level is indicated by the bars on the sides N 4 30 Pg Automatic TOO B Balance screen mode Press Balance to adjust the balan
3. Buttons APPS PHONAK 26 15 5 Streamer configuration Enable streamer pairing Activate the pairing mode via the app to connect your Phonak streamer to a Bluetooth audio source e g Phonak TVLink II A Settings menu In the Settings menu select streamer configuration Settings Basic Screen CONPIGUBRAT IOAN amp Link amp battery status gt SF App settings 5 9s Streamer Configuration diem F Help nm Support App gt PHONAK B Configuration menu Select Activate streamer pairing mode to connect your Streamer to a Bluetooth device Streamer Configuration MESSAGES VoiceAlerts Seman gt BUTTON CONFIGURATION Dialing options gt During call Caller ID E Lock buttons esse 27 16 1 Support Troubleshooting Here you can find solutions to the most probable causes when having problems using the RemoteControl App A Settings menu In the Settings menu select Support Basic Screen CUONFIGUSCATEDIN a Link amp battery status io App settings Eh Streamer Configuration F Help Support App N PHONAK C Causes Select one of the listed cause to see the described solution of It Troubleshooting Pair streamer No connection System connection No program Screen mode Program list No response Streamer configuration Volume level Streaming volume B Troubleshooting Select Troubleshooting to see the probable causes a
4. Details Compliance Information Symbol explanation 1 App overview Settings Side selection for volume adjustment Volume level indicator Program toggle Mute the heairng aid microphones 12 08 Automatic Actual hearing aid program Program list Volume up Volume down Home Statup program 2 Introduction A Control B Adjust Control uo our Phonak hearing aid Adjust iati HELLE X i e r C Accepting Terms of use In order to use the app you need to accept the Terms of use and the anonymous data analysis of the usage from the app Terms of Use ims app makes usa ot Googie Anas n analytics seno provided Dry Googie Inc cee oc Analbcs usas Oookhes te arg text Mes ae on sul gmap e to hep analyze how users Ld fhe app The information generated by ihe Goose about your use ol The appo vs generasy pe tranammited 10 and stored Ey Google on senem in the United States Ad the request of the operator of this app Google wil use thes intonation for the purpose of evaluating your use of The apo Gaming reports on app acht for apo perators and prevedang aber services relating 16 the app acteety and intermat uri LEIH Our P adie irren te g Googl enn m The USA val b6 abbr naated and wd am aub khu mm mul mdi pa cdm ndn n TMa mc amo md mna Please act if By accepbng you agree bo the anonymous dala 3 Pairing with a Phonak
5. streamer Needed devices To be able to use the RemoteControl App you need a Phonak streamer ComPilot Il or ComPilot Air Il A Start pairing B Searching Start the pairing process with a Phonak streamer The RemoteControl App will search for an available Phonak streamer Connecting the app Connecting the app war BIET iae DESCRIPTIONS How to connect a ComPilot ii How fo cannect a GamPilst I How i cannect a CamPllot Air I How to connect a CompPilot Ai il C Select your device If the streamer is set in pairing mode before select your device found by the RemoteControl App to connect PLEASE SELECT Phonak ComfP3at Il F Connecting If a Phonak streamer is found the RemoteControl App will connect automatically Ld an T u setup T Please select your sirgeaqmer PLEASE SELECT Phonak CaomPii ot Il Conneching G Ready to use After the successful connection you can use the RemoteControl App Connected to ComFilot i ae u nmm F E F p ue fi A F X l N i i m O 4 LI F Y rj hy P s i a a T u A Basic and advanced screen mode Select between a basic and an advanced screen mode with more options A Advanced screen mode B Settings menu This is the default remote control screen mode To switch Swipe the slider to turn the basic screen mode on or off to basic screen mode press the Settings icon n speech in
6. Phonak RemoteControl App User Guide PHONAK life is on Getting started The RemoteControl App is developed by Phonak one of the world s leading companies in hearing technology Read this user instructions thoroughly in order to benefit from all the possibilities it offers Intended Use The Phonak RemoteControl App is intended for Android and Apple iOS devices to adjust certain aspects of Phonak hearing aids Some phones have touch sounds or keypad tones which could simulate a streaming to the app Go to your phone settings select sounds and make sure that all touch sounds and keypad tones are deactivated Compatible iPhones 45 5 5C 5S 6 6 Ce 0459 CE mark applied 2014 Contents an een _ u Be Jeep ES 17 18 fe De ot OF et eS cos Pe 1s App overview Introduction Pairing with a Phonak streamer Basic and advanced screen mode Changing hearing aid volume Changing hearing aid volume using CROS II Muting hearing aid microphones Changing hearing aid program Adjusting Speech in 360 Select an audio source Pause amp resume streaming Adjusting streaming volume Link amp battery status App settings 14 1 Language 14 2 Pair new streamer 14 3 Introduction screen 14 4 Demo mode Streamer configuration 15 1 VoiceAlerts 15 2 Dialing options 15 3 During call 15 4 Caller ID 15 5 Enable streamer pairing Support 16 1 Troubleshooting 16 2 Links 16 3 Terms of use 16 4
7. ce sound between the hearing aid and the CROS Il a To adjust your hearing direction move the slider to the wished side or use the L or R buttons b You can also mute side independently by selecting the Mute button s 4 00 PM Automatic 7 Muting hearing aid microphones You can reduce surrounding sounds by one button press Select the dedicated Mute button to additional reduce the hearing aid volume on both sides Basic screen mode Advanced screen mode B B Speech n 360 Remote Control iulii Hi Tih MD WDA 8 Changing hearing aid program A Basic screen mode B Advanced screen mode Press the toggle button to change the hearing aid programs Press the toggle button to change the hearing aid programmed by your hearing care professional programs or press Programs to see your hearing aid program list Hemote Control MAA MAA N C Advanced screen mode Select the program of your choice from the list by tapping on it S Un Em t Programs Bl Speech in loud noise E ye t 9 Speech in 360 fa Music i bow Speech in loud nore i Startup Program Bluetooth audio 9 Adjusting Speech in 360 The Speech in 360 screen offers you the ability to choose in which direction to focus your hearing A Advanced screen mode B Advanced screen mode Press Programs to see your hearing aid program list Select Speech in 360 Speech n 360
8. dial tif Last number redial Ld Short dial 15 3 Streamer configuration During call During a call the assigned button of the streamer can be configured to a variety of functions A Settings menu In the Settings menu select streamer configuration t Settings Basic Screen CONFIGURAT HKH amp Link amp battery status c App settings SS Streamer Configuration gt 7 Help APPS Support App gt PHONAK C Select function Select the function you want to configure during a call t During call SELECT FUNCTION Mo Function Ld Transfer call cos Hold call B Configuration menu Select During call to configure the assigned streamer button functionality Streamer Configuration Ml ae T Vw sceAlens ran 2 nT TON CONFISURATIEMNS Dialing options gt During call 3 Caller ID E Lock Buttons 25 15 4 Streamer configuration Caller ID The Caller ID option announces the name of the caller as shown on the phone display A Settings menu B Configuration menu In the Settings menu select streamer configuration Select Caller ID slider to enable or disable the spoken caller identification Settings Streamer Configuration Basic Screen Vonce lerls gt BUTTON CONFIGURATION CONFIGURATION b Galing options gt Link amp battery status gt er During call gt Of App settings gt EN Streamer Configuration gt lt lt Calter ID EJ 7 Help Lock
9. eets the requirements of the Medical Devices Directive 93 42 EEC CE mark applied 2014 The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives i This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide D Important information for handling and product safety This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide 3 Bluetooth The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Phonak is under license Other trademarks and trade names are those of their respective owners 33 ud Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com 029 0336 02 V3 0 2018 04 fj 2014 2018 Phonak AG All rights reserved 0459
10. elect App settings to see the separate application settings menu n Hemote Control lt Settings Basic Screen CONFIGURATION Link amp battery status App settings gt e Sireamel Contiguration Help E Support App gt MOA PHONAK C Language settings D Language settings Select the language tab to change the language Select the language of your choice from the list of the app C App settings App settings HALAL LANGUAGE English gt lt a English 7 Pair new streamer vix View introduction gt enti Demo made Spanish French Hungarian 19 14 2 App settings Pair new streamer A step by step guide for the pairing process of the Phonak RemoteControl App to a Phonak streamer A Settings icon B Settings menu Press the settings icon Select App settings nz Speech in 360 Settings Basic Screen Link amp battery status GF App settings i Sireamer Configuration 7 Help GARM O Support App WER A C Pair new streamer Select Pair new streamer to repeat the pairing procedure of the app to another Phonak streamer Follow the screens as described in chapter 3 App settings LANGUAGE English gt Pair new streamer 0 mmm View intraduction Demo mace PHONAK 20 14 3 App settings Introduction screen The introduction screen shows again the required setup options of the Phonak RemoteCo
11. eshooting gt I App settings 5 F Links gt ES Streamer Configuration Terms of use lt Help gt Details Support App gt a PHONAK Phonak RemoteControl App version 1 0 0 The Phonak Ferm ont j Lil i i i mre Compatibility Cer the gE t il k str h l oo iTi i hi Enel 30 16 4 Support Details Support information about the Phonak RemoteControl App A Settings menu B Details In the Settings menu select Support Select Details for further information t Settings Support DESCRIPTIONS Basic Screen ComPilot Ii info gt ComPilot Air ll info gt COMFIGUAATION Link amp battery status Troubleshooting iS App settings 5 F Links gt ES Streamer Configuration f lerms of use gt Help gt Details gt lt lt G PHONAK Support App Troubleshooting TIS LEBE oar Ini Connection status I IC B al 31 17 Compliance Information Declaration of conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requirements of the Medical Devices Directive 93 42 EEC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on http www phonak com worldwide locations aa 32 18 Symbol explanation With the CE symbol Sonova AG confirms that this Phonak product m
12. figuration Under Messages select VoiceAlerts t Streamer Configuration MESSAGES Basic Screen e YoiceAlerts German gt zn BUTION CEN AT CONTHGSURATICN m wire ating option Link amp battery status gt Dialing options d Juri Pul OF App settings During cail x Streamer Configuration gt lt a Caller ID E 7 Help Lock buttons APPS PHONAK C Messages Messages TYPE 1 Select the type of the Bess Only messages Voice Alerts x LEVEL OF DETAIL 2 f VoiceAlerts are activated select the level Warnings Only of detail Standard vh Detailed 3 Select the language of LANGUAGE the VoiceAlerts English French 15 2 Streamer configuration Dialing options The dialing options assign a different button function for the Phonak streamer A Settings menu B Configuration menu In the Settings menu select streamer configuration Select Dialing options to configure the assigned streamer button functionality t Settings Streamer Configuration MESSAGES Bae Screen VoiceAlerts nan 3 BUTTON CONFISURATIEMS i Dialing options Link amp battery status fat During call gt Gr App settings gt EX Streamer Configuration gt amp Caller ID E 7 Help Lock buttons Support App i Aetate steamer pig mode PHINAK C Select function Select the function you want to configure Pe C Dialing options Main button SELECT FUNCTION Ho Function Voice
13. ill switch to the previous program t Programs Bluetooth audio EI TH C Automatic treaminmg bo Speech in loud noise Speech in 360 EZ pu liii TH boy Speech in loud noise ry Starlap Program STREAMING PROGRAMS Bluetooth audio C Resume streaming To resume to the audio streaming press the play button PM T Automatic Streaming A EETU 8B NULL ni 2 Q gt 15 12 Adjust streaming volume Separately adjust the volume of the streaming audio without affecting the initial volume of the hearing aid A Streaming programs B Streaming volume Select any audio source While streaming you can adjust the volume of the audio source separately from the hearing aid volume by using the buttons in the blue bar 1 00 PM n TV Link Programs Automatic COn Speech in loud noise en Speech in 360 f Music mu og Speech in loud noise r1 Starten Program STREAMING PROGRAMS MM RCD Bluetooth audio bh dr 4 m C Streaming volume When the stream is paused the volume adjustment is disabled 1 00 PM Automatic L f A Pl ET J N A 13 Link amp battery status Check the connection status of the Phonak streamer to the hearing aids and the battery status of the streamer A Settings icon B Settings menu Press the settings icon on the remote control screen In the sett
14. ings menu select Link amp battery status B x Settings Hemote Control Basic Screen CONFIGURATION Link amp battery status lt a OF App settings S Streamer Configuration gt 2 Hein APPS Support App Q 65 PHONAK C Connection screen Select Check to monitor the connection of the Phonak streamer to your hearing aids Link amp battery status Left ad Right and ComP iced Aur H JA p 17 13 Link amp battery status Check the connection status of the Phonak streamer to the hearing aids and the battery status of the streamer D Beep tone right E Beep tone left If you heard a beep tone in your right hearing aid press If you heard a beep tone in your left hearing aid press Yes to confirm the successful connection Yes to confirm the successful connection Did you hear a beep tone in the Did you hear a beep tone in the left right aid aid No Ygs Vea F Connection screen a The successful connection to both hearing aids is indicated by a green icon on the connection screen b The battery status of the streamer is indicated by the shown battery icon Left aid Real aim Corn Pat As il Apa 18 14 1 App settings Language The Phonak RemoteControl App is available in different languages The default language of the RemoteControl App will be the same as set on the connected phone A Settings icon B Setting menu Press the settings icon S
15. nd possible solutions DESCRIPTIONS CamPubot II mt CompPilot Air il info gt Troubleshooting a Links gt ferms of use Details gt D Solutions Described solution to the selected cause Pair streamer n oair the api Remedy Bet Zr The Seane Per Le 28 16 2 Support Links Links offer further support when using the RemoteControl App You can find instruction videos and more information about the RemoteControl App A Settings menu B Links In the Settings menu select Support Select Links for further information from the Internet lt Settings DESCRIPTIONS Basic Screen CamPileat II infa gt ComPil t Ar I info gt CONFIGURATION Link amp battery status j Troubleshooting gt I App settings gt Links gt A Streamer Gonhguration lt _ Terms of use Help gt Detauds support App gt u PHINAK C Link selection Select a link of your choice for further information RemoteControl App ComPilat II Info ComPilot Air I Info Videos on Accessories HearingLikeMe 29 16 3 Support Terms of use Important information about the Terms amp Conditions of the Phonak RemoteControl App A Settings menu B Terms of use In the Settings menu select Support Select Terms of use for terms and conditions t Settings Support DESCRIPTIONS Basic Screen ComPilat It infa GomPilot Air Il info gt COMPIGUAATION c Link amp battery status gt Troubl
16. ntrol App A Settings icon Press the settings Icon DMNA C Introduction view Select View introduction to see the introduction screens again App settings 7 Dra 1E LANGUAGE English gt Pair new streamer gt View Introduction gt lt a Demo mode B Settings menu Select App settings Settings Basic Screen CONFIGURATION Link amp battery status App settings e Streamer Configuration 7 Help APE support App PHONAK 21 14 4 App settings Demo mode The demo mode of the RemoteControl App can be used to view the app screen mode and the available functionalities without connecting a streamer or adjusting hearing aid settings A Settings icon B Settings menu Press the settings Icon Select App settings Ez Speech in 360 Basic Screen CONFIGURATION amp Link amp battery status gt OF App settings G Bi mem M u T L ami e Streamer Configuration H rr 7 Help f SU Port App gt DGA PHONAK C Demo mode Activate the slider to begin the Demo mode without a Streamer App settings LANGUAGE English 5 Par new Streamer View introduction gt Dema mode a 22 15 1 Streamer configuration VoiceAlerts The VoiceAlerts are spoken messages or beep tones send to your hearing aids from your Phonak streamer A Settings menu B Configuration menu In the Settings menu select streamer con
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