CSDirect - Innovative Interfaces` Online Service Center
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1. Editing Issues For specific information on the Millennium Editor read the Millennium Editor FAQ How do I insert edit or delete the PIN field in a patron record Library staff may insert PINs into new patron records via the Create New Records wizard In the character based system choose the Alter System Parameters option set your Defaults for New Records to prompt for the PIN as needed If the patron record does not have a PIN field enter Edit mode from the Edit menu select Insert Field select the field group tag for the PIN then choose OK Save the changes to the patron record To edit a PIN in the patron record enter Edit mode place the cursor in the PIN field and press any key Millennium Circulation displays the Enter Pin dialog After completing your edits save the changes to the patron record To remove the PIN field from the patron record enter Edit mode put the cursor in the PIN field then choose Delete Field from the Edit menu Save the changes to the patron record Passwords and Authorizations Do some password authorizations include the functionality of other authorizations Yes password authorizations that grant you the power to edit or create records automatically also allow you to view those record types For example users who have authorization for function 162 Create patron records or 164 Edit patron records can automatically view patron records even if they lack authorization for function 161 Vie2. CSDirect FAQs INNOVATIVE CS VDirect a FAQs a Sottware a Documentation O Tutorials Millennium Circulation Release 2002 Phase 2 What s New Updated text is shaded amp For information on Millennium system administration see the Millennium System Administration FAQ For information on the Millennium Editor see the Millennium Editor FAQ Java Runtime Environment Issues What version of the Java Runtime Environment J RE does Millennium Circulation Release 2002 Phase 2 require Millennium Circulation as with all Millennium applications in Release 2002 Phase 2 requires JRE 1 3 1 02 When should download the new J RE Innovative recommends that you download the new JRE prior to upgrading to Release 2002 Phase 2 When you launch any Millennium client after upgrading to Release 2002 Phase 2 Millennium will prompt you to update your client machine to J RE 1 3 1 _02 if you have not done so already If you choose yes when prompted a wizard will automatically guide you through the update If you choose not to update to JRE 1 3 1 02 you may experience difficulty running the Millennium clients You can get JRE 1 3 1 02 and installation instructions in the Software section on CSDirect Hardware Issues Will Millennium Circulation work on a laptop computer Yes Innovative supports a minimum screen resolution of 800x600 Note that if you are using a laptop running Windows 98 there is a known Java bug that affects redrawi
3. k value For information on finding and cleaning up the bad values bad codes review the Fixing Bad Codes FAQ and the Patron Records section on Fixed Length Fields in the User Manual page 103169 Creating Records On The Fly Sometimes when I begin to attach an item on the fly to a bibliographic record choose the wrong bibliographic record Is there a way to choose a different bibliographic record without stopping the on the fly creation process Yes If you determine that you have selected the wrong bibliographic record choose BROWSE to return to the list of bibliographic records The system will prompt Are you sure you want to cancel creating this record Answer yes then select a new bibliographic record Millennium Circulation adds a New Item tab to the bibliographic record display and continues the on the fly process For more information on creating records on the fly review Creating Item Records On The Fly in the User Manual page 100276 In the Circulation System Options we have specified templates for items patrons and bibs on the fly The system is now prompting us for templates Why In Release 2002 phase 2 Millennium uses the on fly template choices stored in the On the fly Records tab of the Settings options For more information review On The Fly Records in the User Manual page 105324 The character based system will continue to use the Circulation System Options settings http csdirect ili com cgi bin pri
4. ng a non default Windows 98 desktop theme To correct this try one or more of the following e Change your desktop theme to the Windows Default theme e Turn off the Windows 98 trailing mouse feature in Settings Control Panel Mouse Motion e Set the Windows 98 pointer scheme to none in Settings Control Panel Mouse Pointers Scheme My offline circulation transaction dates do not match the date on the PC Why is that Offline circulation gets its date and time information from your computer s internal clock Changing the software clock changes the internal clock Setting your system to display daylight savings time means that your display time and your internal clock will always be an hour off For example if the time is 6 00 p m with daylight savings and the daylight savings setting is not set the clock on the screen will say 5 00 p m but the internal clock will still be set to 6 00 p m If you change the hour to 4 00 p m the clock on the screen will say 4 00 p m but the internal clock is set to 5 00 p m because it is still taking daylight savings into consideration Using this example an offline circulation done at that 5 00 p m by the internal clock but at 6 00 p m on http csdirect ili com cgi bin print fag plx 1 of 5 2 18 2003 10 27 20 AM CSDirect FAQs the display shows a time of 5 00 p m To prevent confusion Innovative recommends that sites set the PC to automatically adjust for daylight sa
5. nt faq plx 4 of 5 2 18 2003 10 27 20 AM CSDirect FAQs Last updated Return to milcirc2002 shtml http csdirect ili com cgi bin print faq plx 5 of 5 2 18 2003 10 27 20 AM
6. on record without requiring any authorizations in Millennium Circulation The request was in response to the need of various libraries to allow staff to view patron records but not authorize general staff to override blocks Can I use the undo button to undo canceled holds or renewals in Millennium Circulation No Millennium Circulation does not currently offer this feature have noticed that Millennium Circulation does not write renewals without fines to the Circulation Override Table like the character based system does Is it supposed to No Currently Millennium Circulation does not write renewals without fines to the circulation override file Innovative is pursuing development of matching behavior between Millennium Circulation and the character based system so that choosing to renew without fines in Millennium Circulation will write to the circulation override file We had a situation where the following message appeared in checkout Borrower cannot Checkout Items because Override y n Why did the block reason not appear This situation occurs when the MBLOCK value in the patron record is not a valid value listed in the MBLOCK fixed length field table For this reason the system cannot associate the value in the patron record with a valid value in the table and therefore cannot display an associated message To resolve the problem enter a valid value into the patron record either the NO BLOCK value or the appropriate bloc
7. vings changes Navigation Issues Why do I sometimes end up in the wrong index when I retrieve records You must specify the index that you want to search whenever you attempt to retrieve a record To avoid this problem e Enter your search string with the index tag in the data entry box e g enter tgone with the wind OR e Select an index from the pulldown menu Click on the data entry box or lt Tab gt over to it OR e If you want to use the default index lt Tab gt to move to the data entry box How can return to the scan barcode box after I click the Search button in Circulation Desk mode When you click the Search button in Circulation Desk mode Millennium Circulation opens a Patron Browse display Millennium Circulation will not allow you to use the scan barcode box as long as the Patron Browse display is open To restore focus to the scan barcode box you can either use the browse display to retrieve a patron record or select the Close Icon Millennium Circulation does not react when I use the keyboard to respond to certain dialogs What s the problem In most dialogs Millennium Circulation automatically gives one of the buttons focus For example Millennium Circulation has given the OK button focus in the following dialog New DUEDATE fl6 19 2000 button in focus You can use lt Tab gt to change which button has focus When the button that you want to select has focus press lt Enter gt or the spacebar to e
8. w patron records I can t access my on the fly creation options in Millennium Circulation What s wrong Verify the following password authorizations for on the fly creation in Millennium Circulation On The Fly Record Creation Type Password Authorization Needed Item records View bibliographic records level 101 Create item records level 122 Bibliographic records View bibliographic records level 101 Create new bibliographic record level 102 Create item records level 122 Patron records Edit patron in check out level 91 Create patron records level 162 If you change password authorizations you must start a new connection to Millennium Circulation in order for the changes to take effect We ve noticed two new Millennium Circulation passwords in our Passwords and Authorizations that are not documented in the User Manual 373 gt Millennium View Circulation Parameters 382 gt Millennium Edit Pre defined Charges What are these These passwords pertain to functionality coming in a future release http csdirect iii com cgi bin print faq plx 3 of 5 2 18 2003 10 27 20 AM CSDirect FAQs Functionality Issues Why don t I see patron record blocking information immediately when retrieving a patron record using Millennium Circulation Patron blocking information no longer immediately displays in Millennium Circulation due to overwhelming feedback from customers requesting a way to view a patr
9. xecute that button Millennium Circulation prevents the buttons on certain dialogs from gaining focus By preventing buttons from gaining focus Millennium Circulation forces users to read and deliberately respond to the displayed dialogs Usually Millennium Circulation prevents buttons from gaining focus on dialogs that it displays as you scan or enter barcodes To select a button on one of these dialogs you must use the mouse or the appropriate keyboard shortcut e g Alt 0 to select the OVERRIDE button Display and Search Issues Can change the order in which Millennium Circulation displays index tags in drop down menus The Help Desk can adjust this for you Note that a change to the listed order of indexes affects all Millennium modules Why does Millennium Circulation occasionally display authority records You may retrieve authority records when you perform searches in bibliographic indexes Bibliographic indexes contain both bibliographic and authority records http csdirect iii com cgi bin print faq plx 2 of 5 2 18 2003 10 27 20 AM CSDirect FAQs Millennium Circulation allows me to search only by record numbers in the Course Reserves mode Can I set it to allow me to search by other criteria Millennium Circulation Course Reserves can be adjusted to search by instructor Prof TA course name or course record number The Help Desk or your Implementation team if your library is in implementation can adjust this for you
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