Home

Control Panel PDF Manual

1. 3 On the page that shows click Add and select Mail Internet Accounts 21x ai Mei News Directory Service A0 H Account Connection Remove Gen Service Properties Set as Default Import Export Zeile 4 On the wizard page that shows enter your name in the field and click Next to proceed Note this email will appear when you send out emails Internet Connection Wizard x Your Name When you send e mail your name will appear in the From field of the outgoing message Type your name as you would like it to appear Display name J ohn Smith For example John Smith 5 On the page that shows enter your Email Address and click Next to proceed Internet Connection Wizard d xj Internet E mail ddress Your e mail address is the address other people use to send e mail messages to you E mail address LU ohnSmith example com For example someone microsoft com cove 6 In the form that shows choose POP3 as your incoming server and enter mail server name for both Incoming and Outgoing Mail Click Next to proceed Internet Connection Wizard xi E mail Server Names My incoming mail server is a rop DI Server Incoming mail POP3 IMAP or HTTP server mail example com An SMTP server is the server that is used for your outgoing e mail Outgoing mail SMTP server bai example com lt Back Next gt Cancel 7 On the In
2. Important the user privileges can be changed by means of phpPgAdmin Creating PostgreSQL Databases Having at least one user you can create a PostgreSQL database This user will become the owner of this database To create a database 1 Select PostgreSQL databases in the Databases menu 2 Click Add Database in the PostgreSQL Databases section PostgreSQL Server Settings z You can maintain any of your databases using any user created with any PGSQL GUI client You can also use the builtin phpPGAdmin control panel by clicking its link from the manage database screen A HostName psql ultra psoft 192 168 112 152 A Portnumber 5432 PostgreSQL databases LI Database Database Database are Controls name description owner Database Hosting 189 3 Enter the name and description of the database The PGSQL Database Creation Create a database In the Name of database field enter the name of the database you are creating This name will be used later when you connect to the database from any database clients or tools The Database description field allows you to provide a short description of the database The Database owner field allows you to choose from the list of users Database name unixacc_ database Description est Database owner unixacc_pgsql sl Ki Submit 4 Click Submit and agree to additional charges Editing PostgreSQL Databases and User Privileges with phpPgAdmin You can edit the content of your
3. Registering Standard Second Level Domains ssssssssssssssesseeeeeeereerereeeerreeee 22 TEES TING ON VANS E 24 Hosting Existing DOMAINS sisi cncashimsncesaensasscaimvauacsinsasataimuenesbinsasacaimvasassimsesasaimuanas 25 Creating Third Level DOMAINS cceeeeeeseesceeeeeeeeeeetesenaaeaeeeeeeeeeseeesaaaneeeeees 25 Hosting Sites Without Domain Names 26 Parking External DOMAINS scicxsseccsctcrmorcceamwncedertsterenendedseeieenceitadeeti Eug 26 Registering Standard Second Level Domains gt Tocreate a new standard domain com net org etc 1 Enter your desired domain name into the field after the www part Domain Name Registration Register a second level domain e g Anita com Domain name www example H com sl Submit Domain Registration 23 2 Choose the top level domain from the drop down box com org net and so on and click Submit 3 Enter your contact and billing information Agree to the charges if any Based on these data the system generates a domain registration request and submits it to the domain registration company Go through subsequent steps on page 30 that allow you to configure new domain as Full featured web mail hosting domain Web hosting mail service alias for an existing domain Domain without web hosting mail service to be considered later either for hosting or for aliasing Type of the domain being registered will depend on the options you choose O
4. This document introduces you to the basics of Parallels H Sphere user control panel management Once logged into User control panel go to Account gt Account Settings Plan the arrangement of resources and services you are subscribed to To change your plan click the icon next to the plan name To switch between plans on different hosting platforms like Unix and Windows you need to go to Account gt Change Hosting Platform and go through the platform change wizard on page 16 Account manager Login the name by which you are known to the hosting system It s the same as your control panel login FTP Login the login name you use when you upload your site to your home directory on the server FTP Password the login name you use when you upload your site to your home directory on the server In this chapter Changing Hosting PIAN EE 15 Changing Billing POriOd EE 17 Changing Control Panel Password eee eeeeeteeeeeeeeeeeeeenntaeeeeeeeeeeteeee 17 Changing FTP Password RE 18 Changing Jare e e ee A ea 19 Changing DISK QUOTA EE 19 Configuring Control Panel Skins AAA 20 Changing Control Panel Language sssssssseerreeesseertrrrnrrrsserrrnernnnresrrrrnernn 21 Control Panel Basics 15 Changing Hosting Plan Your hosting plan determines the services you get with the account and the prices for these services Big sites with high hit rates and special services require more expensive plans cheaper plans are suit
5. 2 3 Generate a temporary SSL certificate Copy the certificate signing request CSR and private key for later use Go to Comodo CA http www instantssl com ssl certificate products ssl html or any other Certificate Authority and choose to get a new certificate When requested enter the signing request that you have saved Important When obtaining SSL certificate make sure it is generated for Apache regardless of whether you intend to install it on windows or Unix box After the permanent SSL Certificate has been generated save it toa secure location Select Domain info in the Domain Settings menu 6 Go to the Web Service page and click the Edit icon in the SSL field 7 Enter the certificate into the upper box of the form that opens Install Certificate based on previously generated Certificate request Edit SSL Site Name unixtest test1 90 psoft Certificate File Install Certificate based on previously generated Certificate request Upload Enter your certificate Certificate Authority File Install Data Transfer Security 173 Certificate Authority File Certificate Chain File Install Certificate Chain File for Unix accounts only Windows does not support Chain Certificates 9 Click Install 10 Now you can use the certificate jointly with the private key you have saved Using Shared SSL If your provider offers a Shared SSL certificate you can use
6. 2 In the form that appears enter the host name or the IP address of the server you would like to ping Enter the host name You want to trace 192 168 112 124 t Time Out i Trace Web Site Navigation 57 3 Select the time out period If you see the connection is slow select a bigger period 4 Click Trace and wait for the result The next page will show all the hosts that were passed to reach the target server CHAPTER 9 FTP Management After signup users are provided with FTP access to their home directory To establish an FTP connection you will need the following pieces of information FTP login FTP password and FTP host name To find this information select FTP User link in FTP User Account menu FTP User Parameter Login Password Quota Transfer FTP Group Home Directory Host Name FTP sub accounts Value testing File Manager HtProtect 3 0 MB used out of 200 MB in unlimited files EI 0 KB used since Feb 8 2006 testing hsphere local home testing web twriters p soft admin A j KA FTP Management 59 Login is the login to be used to enter a user directory via FTP It is automatically generated on the basis of the account name Note instead of using an FTP client you may choose here Parallels H Sphere built in Web based file manager WebShell on page 60 by clicking the File Manager HtProtect link Password is by default the password associated with your username If necessary
7. AntiVirus H sA balettt greg zzz zl Go mail balettt greg zzz mail balettt greg zzz The e mail address you use e g user domain com http7 192 168 112 138 8080 psoft serviet psoft hsphere CP action change_mbox_password 0 KB used since May 27 2007 DI relay mail server gt mail greg zzz D preferences applied to mail resources CA for all mailboxes for all mail resources box forward alias responder if all AntiSpams D preferences applied to mail resources CA for all mailboxes for all mail resources box forward alias responder i all AntiViruses Da 2 all domain aliases SPF 80 Mail Resources Mail domains a mail domain whose mail resources you can manage and view on the mail domain controls page To manage mail resources on your other domains choose it from the drop down list and click Go Incoming POP3 Server and Outgoing SMTP Server to deliver mail from and to your mail resources Login sign into your mailbox or change its password from outside your control panel Change Mailbox Password Link change mailbox password without logging into Parallels H Sphere control panel Mail traffic traffic run up by incoming and outgoing mail on the mail domain it is displayed for Mind that it also includes traffic generated by incoming spam on page 107 or virus on page 113 messages the system deletes Mail relay switch ON the option to ensure incoming mail is kept on the mail relay server
8. wintest_login2 E Add 194 Database Hosting 4 Enter user name 5 Choose login this user will belong to and click Add 6 Agree to additional charges if any Changing Microsoft SQL Database Quota Total quota size is the disk space allocated for the database file and the transaction log file Database Transaction Log file quota ratio is the portion of disk space allocated for the database file If you set the total quota size to 100 MB and the database transaction log file quota ratio to 40 then the maximum database file quota is 40 MB and the maximum log file quota is 60 MB The more dynamic your database is the bigger transaction log file quota ratio should be gt Tochange the quota 1 Select Microsoft SQL databases in the Databases menu 2 On the page that appears click the name of an existing database 3 On the form that shows click the Change quota icon against the Database quota field 4 Enter new database log file ratio and total quota size on the next page Change database quota for wintest_db Old database transaction log file quota ratio 50 New database transaction log file quota ratio 40 sl Total quota size fin MB fi 0 Submit 5 Click Submit 6 Agree to additional charges if any Database Hosting 195 Managing Microsoft SQL Databases You can manage your Microsoft SQL databases through a web interface with ASP Enterprise Manager in your control panel called Microsoft SQL Manager gt T
9. If you chose New E mail enter the autoresponder name in the Email address field If you choose the existing mail resource skip to Step 4 Add new E Mail Email address jautoreply test2 zone AntiSpam wi AntiVirus EN Mail Resources 87 Enable antispam on page 107 and antivirus on page 113 for mail SMS For security reasons we strongly recommend it to minimize the risk of using your Mail SMS for distributing spam Scroll down to the Autoresponder section and fill out the form HI AUTORESPONDER Subject Out of the office E Include incoming message Je Message Sender filter H f i F i my company com I am out of the office for a two weeks of vacation Please contact me after July lst Select the files to attach Attachments Check the box next to AUTORESPONDER Enter the uniform response in the Message field and its title in the Subject field Enter Sender Filter which restricts the range of possible sender e mail addresses Autoresponder Warning If you get the warning it means that administrator enabled patterns policy where Sender Filter value is obligatory KH M AUTORESPONDER Warning autoresponder won t work without Sender Filter value Subject A Autoresponder appears as marked and won t work until you configure Sender Filter deded balettt greg zzz Subject de loren balettt greg zzz E Subject Important 88 Mail Resources Include incoming mes
10. Oct10 2005 Registration last renew period in years 1 Total contract length in years 1 Expiration date Tue Oct 10 2006 Advisable renew date Mon Oct 9 2006 Renew domain for this many year s i d Submit 36 Domain Configuration Renew registration date the date you registered your domain or last time renewed the domain registration Registration last renew period in years the period you registered or last time renewed the domain registration for Total contract length in years the period you have registered your domain for including all the renewals Expiration date the date when your domain registration period expires Advisable renew date the date you are advised to renew the domain registration Renew domain for this many year s set the period you d like to renew the domain registration for Click Submit to confirm your renewal request and agree to charges if any Warning Make sure to renew your domain on time as you won t be able to renew it from your Control Panel when it expires gt 1 To configure automatic renewal Go to your control panel Domain Settings Domain info menu and click the domain name link On the page that appears in section Domain Renew Mode click the Renew domain link Select Automatic and enter the years to renew the domain for Current renew mode automatic Manual Submit Domain Configuration 37 If you have opted for an Automa
11. To change user password in the MySQL database 1 Select MySQL databases in the Databases menu 2 Click the MySQL Database or the Edit icon on its right 3 On the MySQL database management page click the Change password icon next to the database user Database admin2_user a 3 l users 4 Enter new password and click the Change button Change password for admin2_user New user password Ee Confirm password F ge 186 Database Hosting PostgreSQL Databases PostgreSQL is a database management system based on Unix platform It allows you to add access and process stored data The SQL part of PostgreSQL stands for Structured Query Language the most common standardized language used to access databases Unlike with other databases a PostgreSQL database cannot be created without a user You must stick to the following sequence 1 Create a PostgreSQL user 2 Create a database Note The first user in the list of users is the owner of a database however the database can be used by others who obtain permissions from the owner In this section Creating PostgreSQL Uer egsireeggeiebt teg uatageebebeg ise AER EEEEERRAEEN 186 Deleting Users And Changing Their Passwords ssssssseenneeeseerrrrrnrreserrrnee 187 Creating PostgreSQL Databases ccccccesccsseecsseeesenecesseecsneeseeeeeetsneenceneeeeens 188 Editing PostgreSQL Databases and User Privileges with phpPgAdmin 189 Changin
12. details Remove this will delete the email so when the client performs a send recieve they will never see the email Move to this allows you to specify a mailbox infected email goes to The client will never see this email unless they access the specified mailbox MIME type This will tag an email as virus according to the attachment s MIME Type By default it is disabled Disabled this will make MIME Type mode unavailable Allowed MIME Types this lets you check the MIME Types to be allowed so the client will receive the emails only of these MIME Types The other emails will be rejected Denied MIME Types this lets you mark the MIME Types to be denied so the emails with attachments of these MIME Types will be rejected and returned to a sender The MIME Types are grouped into sections so you can use the Check all options to mark all the section and click Submit 6 Once default Antispam preferences were changed and customized it shows as a custom icon next to the mailbox E mail Ei Resources included Properties abox 10 unix 1306 greg zzz ch g Si 0 00 MB of 1 MB eh axiss It helps you track changes in your mail resources E Mail Forgery SPF SPF or Sender Policy Framework http spf pobox com fights e mail forgery It prevents unauthorized people from forging your email address When you enable SPF a DNS record is created to define IPs allowed to send mail from your mail domain On receiving an e mail
13. for all mail resources box forward alias responder P all Antiviruses 2 Click to add antivirus resource for all mailboxes or for all mail resources box forward alias responder in this account 3 You can delete all antiviruses in this account by clicking the Trash icon Managing Antivirus on the Mail Domain Level 1 Go to the Mail Info menu and select a mail domain from the drop down box 2 Click Go and you will see the mail service details of the chosen mail domain Mail Manager Mail domains iptest com Go Mail Service Incoming POPS Server mal piest com Outgoing SMTP Server mail iptest com Login The e mail address you use e g user domain com Mail traffic 2 KB used since Apr 1 2005 Mail relay DI mail2 test241 psoft gt mail test241 psoft AntiSpam KH D preferences applied to mail resources KA for all mailboxes KA for all mail resources box forward alas responder ii all AntiSpams AntiVirus KM D preferences applied to mail resources KA for all mailboxes KA for all mail resources box forward aas responder ii all AntiViruses 3 On the page you will be taken to add antivirus resource either for all mailboxes of this mail domain or for all mail resources box forward alias responder If necessary you can delete all antiviruses under this maildomain by clicking the Trash icon 4 Clicking the antivirus icon will let you configure antivirus settings for mail resources 5 Click Submit at the
14. with the same name as the login this database was created under To delete a database click the Trash icon against the database name in the Controls section Deleting a database will delete all its users Adding New Microsoft SQL Database Users Users have only public db datareader and db datawriter roles that allow to access database read and write tables Within a database one login can be used only by one user Mind that the login used to enter the database is already used by you and it can t be used to create a new user on this database Therefore when you create a new user to the database the system will offer you to choose from the logins that aren t used by this database gt To add a new user to individual Microsoft SQL database 1 Select Microsoft SQL databases in the Databases menu 2 On the page that appears click the name of existing database or click the Edit icon in the Controls section The following form will show MSSQL database management Host Name mssql hs psoftnet Database name wintest db U Database login wintest_login Database Transaction Log file quota ratio 50 Used database file 1 MB out of 5 MB Database quota Used transaction log file 1 MB out of 5 MB Used total 2 MB out of 10 MB A Database users 3 At the bottom of the page click Add icon against the Database users field The following form will appear Add MSSQL user to the database wintest_db Username wintest user MSSQL login
15. 1 Preface In this chapter Bisi elle Re EU 9 ADo t THiS ig ies eebe eeo e Deg 10 Feedback erdre ere E EE sda GEE E AEREE EE E Hee EE 10 Typographical Conventions Before you start using this guide it is important to understand the documentation conventions used in it The following kinds of formatting in the text identify special information Formatting convention Type of Information Example Special Bold Items you must select Go to the System tab such as menu options command buttons or items in a list Titles of chapters Read the Basic sections and Administration chapter subsections Italics Used to emphasize the The system supports the importance of a point to so called wildcard introduce a term or to character search designate a command line placeholder which is to be replaced with a real name or value Monospace The names of The license file is located commands files in the directories and domain http docs common names licenses directory 10 Preface Preformatted Preformatted Bold CAPITALS KEY KEY On screen computer output in your command line sessions source code in XML C or other programming languages What you type contrasted with on screen computer output Names of keys on the keyboard Key combinations for which the user must press and hold down one key and then press another About This Guide Parallels H Sphere User guide aims at Web site owners
16. 2 00 100 Free the minimum number of units you initially get for free In Use the number of units you are currently using or have reserved when speaking of monthly resources and quotas Max the maximum number of units you can have Setup setup price for a unit of this specific resource used to calculate setup fee Recurrent recurrent price used to calculate recurrent fee Usage i e extra usage price used to calculate usage fee Refund Percentage defines how much of the recurrent charge you will be refunded Empty Fees fields mean that nothing is charged for this resource If all fields for a specific resource are empty this resource is completely free Refunds Money in your hosting system is returned either by check or by crediting the account balance but can t be issued back to credit cards Automatic crediting of your account balance initiated by various account activities is called refunding Refunds are listed in Billing Statements The Full refund message in the account Billing Statement implies that it isn t adjusted to the refund percentage which is when you quit hosting during the Moneyback Period Refund Formulas Only the latest recurrent fees are refunded Refund calculations for billing period and monthly resources differ Refunds for billing period resources User Billing 153 recurrent fee charged over the current billing period x days remaining to its closure x refund percentag
17. 2008 if ASP NET is enabled for web application you can select dedicated application pool with ASP NET support or select ASP NET version for shared application pool If ASP NET is disabled for web application only dedicated application pools without ASP NET support are available for selection and the only available option for shared application pool is 32 bit applications support Application Pools 227 Adding Web Directories gt To add a Web Directory 1 2 3 Go to Domain Info gt WebService Go to Web Directories Settings Click the Add button to create a new web directory Fill in the form for your new directory and click Submit Fill in the form for your new directory and click Submit Where Where Enter Web directory name and Web directory path relative to the user home Authentication level choose between Anonymous Access and Protected Access Anonymous access gives access to the public areas of your Web or FTP site without prompting visitors for a user name or password Protected authentication gives users access to the resources prompting them for a user name or password Execute permissions option determines the program execution level allowed for this site s resources None restricts access only to static files such as HTML or image files Scripts only allows only scripts to run not executables and Scripts and Executables removes all restrictions so that all file types can be accessed or executed A
18. AntiSpam KH 2 preferences applied to mail resources KA for all mailboxes KA for all mail resources box forward alias responder all AntiSpams AntiVirus bi D preferences applied to mail resources KA for all mailboxes KA for all mail resources box forward alias responder all AntiViruses E mail Setup Functions KA New E mail 1 test123 test4 psoft KA New Mailing List Resources included 329 Properties 0 00 MB of 10 MB gf test123 Important notes You can add any mail resources except for SPF Mail Relay Mail Domain Alias and Catch All Use unique names for all mail objects on the service domain level For instance if you create mail forward test test com another user can t create mailbox named test test com Use unique names for all mail objects on the service domain level For instance if you create mail forward test test com another user can t create mailbox named test test com Managing Mail Under Service Account Log into your service account and go to Mail Service page and click at Email created under Service Domain link Mail Manager Mail domains test3 julia sl Go Mail Service Incoming POP3 Server mail3 test126 psoft Outgoing SMTP Server mail3 test126 psoft Login The e mail address you use e g user domain com Mail traffic O KB used since Jun 15 2006 E mail Setup Functions New E mail New Mailing List 1 mail created under Service Domai It will
19. KI wintest_login Er wintest_login2 49 SI 192 Database Hosting 3 Enter login and password into the Microsoft SQL Login Creation Form that shows The MSSQL Login Creation Form Login wintest flogin Password pee Confirm password peee o H Submit Note you can change password by clicking the Change icon against the login name in the Controls section 4 Click the Submit button 5 Agree to additional charges To delete login click the Trash icon against the login name in the Controls section Important With deleting a login Parallels H Sphere will delete all databases created under it and also all users under the databases Also if you have some users under this login that are associated with another database these users will be deleted as well Please make sure you want to delete the login before clicking Trash Creating Microsoft SQL Databases Databases are created under logins and there can be several databases under one login To create a Microsoft SQL database Select Microsoft SQL databases in the Databases menu Click the Add database icon at the bottom of the page that appears Fill the MSSQL Database Creation form gt VS y The MSSQL Database Creation Form Database name wintest ER Login wintest_login si Ki Submit Database Hosting 193 4 Click the Submit button 5 Agree to additional charges Important When Microsoft SQL creates a database it automatically creates a user
20. MB Mhz Bogomips Used 1 5 GB 1 1 MB Used 1 1 GB 192 168 114 13 2 4 21 freevps 1 4 6 1913 213 3814 19 Size 1 5 GB 2 9 GB Size 2 GB 202 Virtual Private Servers Adding VPS Templates You can add VPS Templates from your user control panel VPS template is a predefined set of RPMs to install remove upgrade a certain service tool or application You can install application e g dns server ftp server and extra Parallels H Sphere VPS templates Extra VPS template is a custom set of RPMs provided depending on your OS You can add Parallels H Sphere VPS Templates in your Control Panel 1 Go to VPS Templates in the Virtual Private Server menu 2 To install a template click on the icon in the Status column VPS Templates Versions TT Name Status Controls Initializing Recent VPS Core Templates Ki VPS Core Template Base Installed 1 0 0 1 0 0 Q Kl VPS Core Template Kernel Installed 1 0 0 1 0 0 Q a VPS Core Template Quota Installed 1 0 0 1 0 0 Q VPS Application Templates Kl VPS Template DNS Server DI 1 0 0 1 0 0 Q Kl VPS Template FIP Server J 1 0 0 1 0 0 Q a VPS Template Mail Server VPS Template MySQL H Database Server KI VPS Template CP B a VPS Template PostgreSQL B Database Server a VPS Template Samba B Windows File Server Kl VPS Template Web Server DI 1 0 0 1 0 0 Q VPS Extra Application Templates VPS Extra Template C a development tools D 2 0 9 Wale Q news server si Add Vi
21. Mail Under Service Domain For Third Level Hosting In Parallels H Sphere owners of third level domains can create e mail resources under their service domains If you host a third level domain user domain com under service DNS zone domain com you can create mailboxes like anything domain com from your User control panel Important You can create mail under third level domains if administrator enabled creating emails under Service Zone in his administrator control panel in his administrator control panel In this section Managing Mail Under Account With Third Level Domain seeen 105 Managing Mail Under Service Account 106 Managing Mail Under Account With Third Level Domain To manage a mail resource under service domain go to the Mail Info menu and chose the third level domain from the drop down box Mail Manager Mail domains test4 psoft health test4 psoft Go Mail objects To see mail objects select domain Note that mail domain shows both third level domain health test4 psoft and service domain test4 psoft it is created under If you create a mailbox under the third level health test4 psoft it will look like user test4 psoft Mail Manager Mail domains test4 psoft health test4 psoft zj Se Mail Service Inaming PoPa mail3 test126 psoft Server Outgoing SMTP nail3 test126 psoft Server Login The e mail address you use e g user domain com Mail traffic 0 KB used since Jun 15 2006
22. Please pay attention to ORIGIN when you add an A record Adding Custom MX Records Custom MX records should be added when you want to use your external mail servers to process your e mail To use your external servers instead of those you get by default you need to disable mail service on the Domain Settings page of your control panel To use the external mail servers in addition to those you get by default you need to keep mail service enabled in the control panel The priority of the custom MX record will define whether your external servers will act as secondary or primary For instance if you set the priority of the custom MX record higher than 10 e g 11 your external mail server will be used as secondary If you set the priority of the custom MX record lower than 10 e g 9 your external mail server will be used as primary In the latter case your mail will be sent to your external mail server until it goes down or becomes otherwise inaccessible Then the default mail server will take over When you enable mail service in the control panel an MX record is created automatically in the DNS zone If mail service is disabled this built in MX record remains in the DNS zone and you can remove it manually using the control panel interface New custom MX DNS record ORIGIN unixtesttest200 psott Name Class Type Data N Mx t fis2 168 112 444 Submit 44 DNS Settings Name your local domain name If you leave the Name field
23. Scripts phpBB and mnoGoSearch ssssssssssssssseseeseeeeeereereeeee 76 CGI Scripts To add CGI support it will suffice to create a CGI alias or in other words to specify a CGI file extension and a CGI handler for it for instance Perl For example you can specify that all cgi files must be treated as executable Perl scripts gt To add a CGI alias 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 On the Web Service page that shows scroll down to find the CGl dir option and turn it on Now all files in the cgi bin directory will be treated as CGI executables This is the directory to place all your cgi scripts 4 On the Web Service page scroll down to find the CGI option and click the Add icon on its right 5 Enter an extension beginning with a dot and select the handler from the list PHP Dynamic Web Content 71 You can add support to your own PHP scripts Currently we support 4 x and 5 x gt To add PHP support do the following 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 4 If you wish to have the different PHP version than the default one set by On the Web Service page scroll down to find the PHP option and turn it on the administrator Choose the PHP version from the drop down box if you wish to have the different version than the default one set by the administrator Agree with the
24. Step Buy and Install SSL Certificate Site Name test psoft x 3 Years InstantSSL Certificate 260 00 KA Type 7 TrustLogo 0 00 I card Payment TrustLogo 70 00 e mail full barnet Company System Organization Unit Not specified Locality System State NewYork Postal Code State if other Country unitedstates 2 Address 1 Address 2 Address 3 DUNS Number de Company Number Submit where Type select a desired type of SSL Certificate If allowed by your plan you can bundle TrustLogo amp CardPayments Logo with the certificate selected DUNS provide your DUNS and company numbers in business listings if you have any to facilitate validation of your application 6 Agree to charges if any 7 Once you have completed the above steps a temporary certificate is generated and the following message in your control panel Web Options will show Disable SSL support Your 2 Years InstantSSL Certificate TrustLogo Card Payment TrustLogo has not arrived yet Request is sent Certificate for the next period will arrive soon Your Comodo Order Number 1464379 d Q comodossl renew com Data Transfer Security 177 You can see Comodo Order number You can address your SSL related questions to Comodo support with this unique number Your SSL vendor will then send you a permanent certificate confirmation request When your permanent certificate is approved which might ta
25. The location must be specified relative to root To create a virtual FTP directory inside a different directory include the path for example UserDirs Dir1 On the same page specify permissions to this directory Read check to allow file downloads from this directory Write check to allow file uploads to this directory List check to allow viewing browsing the contents of the directory It is usually used jointly with Read Grant Permissions to all users check to grant these permissions to all your Virtual FTP users If you leave this property unchecked you will have to define permissions on this directory individually for each Virtual FTP User Click the Edit icon next to the directory you have just created If you haven t granted the same permissions to all your Virtual FTP Users you can specify permissions for each of them individually Update Virtual FTP Directory Directory ftodirectory Permissions lv Read Write Le List Grant permissions for all users Authorized users P St 4 0 K Submit 64 FTP Management If you have chosen to grant the same permissions to all users you can skip this step Anonymous FTP This feature allows you to give public FTP access to a dedicated directory in your account A special directory is created in your root and its content can be viewed and downloaded and for Windows based accounts uploaded as well Note In Unix based accounts Anonymous FTP becomes availa
26. You will see the templates with available dedicated servers You may select the Get a quote for custom upgrade option and manually fill out custom server configuration Or you may choose from the list of available templates to view server details click a template name After you click Submit your request will be sent to the Parallels H Sphere administrator You will be notified about a charge for this upgrade Adding Extra IPs to a Dedicated Server You receive a server with only one IP address If it is allowed by the plan you signed up with you can always send requests for additional IPs from your cp To send a request for an extra range of IPs 1 Go to the Dedicated Servers Manage Servers menu 2 Choose the server you want to add IPs to 3 4 Fill in the number of IPs you want to add On the next page click Add Extra IP s Dedicated Servers 211 Creating Reverse DNS Records for Dedicated Server IPs Once an additional IP range is assigned to your server you need to create reverse DNS records PTR records for each IP from this range This is necessary for IPs not to be blocked by some e mail internet servers which reject mail from IPs without such records gt 1 2 3 4 5 To create revers DNS record for an IP Go to the Dedicated Servers Manage Servers menu Choose the server the IP belongs to Click Edit near the necessary IP range in the Extra IP addresses field Click the green
27. and explains how to set up and manage Web sites from the Parallels H Sphere User control panel Feedback ls al files total 14470 cd root rpms php SHIFT CTRL ALT CTRL P ALT F4 If you have found a mistake in this guide or if you have suggestions or ideas on how to improve this guide please send your feedback using the online form at http www parallels com en support usersdoc Please include in your report the guide s title chapter and section titles and the fragment of text in which you have found an error CHAPTER 2 User Account This section explains how to start working with your Parallels H Sphere user account and domains you host In this chapter Temporary Index Page EE 11 Uploading a Web ER 12 Contents or Home MEET e EE eege 12 Temporary Index Page You will be able to access your Web site right after you register your account To do this you will have to use an instant domain alias Instant Domain Alias is an additional web address which lets you access your site during the first several hours after the domain name registration the time when the site is yet unavailable at the newly registered domain Over the next few days DNS servers all across the Internet will update themselves with your new site name Once that happens you will be able to access your site at the domain you have registered The moment your account is registered a temporary index page is added to your site s direct
28. arrow opposite to the IP Type in domain name for this IP and click Submit The newly added record will appear on the Edit IP range page Important Setting up reverse DNS records is implemented only for class C network IPs Setting Up Dedicated Server Backup Service gt 1 2 3 To request regular backup for your dedicated server Go to the Dedicated Servers Manage Servers menu Choose the server you want to setup backup service for On the page that appears click on the icon in the Backup Services section Choose a preferable option and press Submit Then agree to be billed for the service Your request will be sent to and managed by the administrator After that you will see the scheduled task on the Backup service settings page to enter this page press Edit for Backup services on the Dedicated server page Now that you have configured scheduled backups you can request a custom task For that use the Add button see the above screenshot and set time for additional backup When the administrator has processed completed or cancelled backups of your server you can see that on the Backup service settings page 212 Dedicated Servers Requesting Dedicated Server Remote Reboot gt To request dedicated server remote reboot Go to the Dedicated Servers Manage Servers menu Choose the server you want to request remote reboot for On the next page click on the reboot icon in the Remote Reboot sec
29. bottom of the form Configuring Antivirus Protection for a Mail Resource 1 Click the e mail address in the E mail list on the Mail Manager page The following page will appear Add new E Mail Email address mailbox example test91 psoft KI Catch All P AntiSpam EI Antivirus EI 2 Check the AntiVirus box 3 Click the Submit button at the bottom of the form 4 On the Mail Manager page click the Antispam icon in the Resources included column E mail aA Resources included Properties postmaster olesya test91 psoft ch 2 D 10 MB Unchangeable ex mailbox olesya test91 psoft CD 9 2 D 0 03 MB of 5 MB th Store To webmaster 7 webmaster olesya test91 Gescht ch 2 0 03 MB of 5 MB eh webmaster s account j 5 On the page that appears edit the Antivirus Preferences if necessary Edit antivirus preferences tanya greg zzz Virus processing Mark As Virus Remove Move To MIME Type mode Disable Allowed MIME types Denied MIME types MIME Type Description Enable application Check All application andrew inset Andrew Toolkit inset i application illustrator Adobe Illustrator document Li annlicatinn macehinhawANn Macrintach RinHaveancadoad fila ri Virus processing By default it is set to Remove all incoming mail that bears a virus Mark as virus this will tag the email as virus i e add the word virus to the subject line of the email and then forward the email on to the client as an attachment with
30. but subdomains do not have their own DNS zones and usually cost less gt 1 To create a subdomain Select Domain Info link in Domain Settings menu in user s Control Panel Click Add in the Sub Domains field You will be asked to enter the subdomain name Add new subdomain to example twriters psoft Kl SubDomain Name Create subdomain Enter the new subdomain It will be displayed in the Subdomain field of the Domain Settings page Domain Configuration 29 Configuring Shared or Dedicated IP Hosting This is also called Virtual Hosting Shared IP and IP Based Hosting Dedicated IP Shared IP hosting one IP address is assigned to several domains and access toa domain is available only by its domain name Dedicated IP hosting one IP address is assigned to one domain To access a domain you can use either its IP address or its domain name IP Hosting Advantages Disadvantages Shared IP can be used for virtually unlimited number does not support Virtual of virtual hosts FTP easy to configure and use does not support SSL requires no additional hardware of protection software can be used for free Dedicated IP supports Virtual FTP Itis a pay service supports SSL Switching from Dedicated IP to Shared IP will delete your virtual FTP and SSL services To change the type of IP Select Domain Info in the Domain Settings menu If you have several domains choose the one to
31. can become a good alternative to paying online with credit cards that is usually done via merchant gateways On one hand this solution is more secure because your credit card data is not stored in the system database On the other hand the same level of automation is achieved with no need to enter your PayPal account each time to confirm payments Parallels H Sphere allows you to create PayPal payment subscriptions right from your User control panel Within subscription period PayPal will charge your credit card in the beginning of each billing period and billing month Upon a successive charge it will also inform Parallels H Sphere and the latter in its turn will replenish your account s balance To create a PayPal payment subscription 1 Choose Expected Payments in the Billing menu 2 On the page that appears you should be able to see payment estimations for your upcoming payment period They are shown as receipts that include all your recurrent payments for the set of resources being used There are two types of estimations recurrent fees for billing period based resources recurrent fees for monthly based resources 3 Click the link Create Subscription in the bottom of the estimation RECURRENT Monthly fee for PHP entry 11 13 07 12 13 07 0 90 RECURRENT Monthly fee for PHP entry 11 13 07 12 13 07 0 90 RECURRENT Monthly fee for PHP entry 11 13 07 12 13 07 0 90 RECURRENT Monthly fee for CGI Resource 11 13 07 12 1
32. charges Skip this step if you are using a Windows based plan At the top of the Web Service page click the Apply link for the Server configuration to change The changes will take effect within 15 minutes On the Web Service page click the Add icon that has appeared next to the PHP option On the page that appears enter an extension for your PHP pages beginning with a dot for instance php4 Select the MIME type from the list Skip this step if you are using a Windows based plan At the top of the Web Service page click the Apply link for the Server configuration to change The changes will take effect within 15 minutes Starting with version 3 1 you can have more options to choose for PHP 4 and PHP 5 For this first disable the PHP resource on the Web Service page and then enable the Advanced PHP resource below You can choose between the following modes if enabled by your administrator libphp PHP runs as an Apache module The advantage is that PHP is always in memory use which results in a higher speed capability and lower server load cgi PHP runs as a CGI script in a separate process which starts with each request and completes its work upon the script execution This provides a simpler and more secure PHP work but draws excessive memory usage and higher memory load fastcgi PHP also runs as a CGI script but under a single process which does not stop when the script is executed This allow
33. database management Host Name RH psql ultra psoft 192 168 112 152 Port number 5432 Database name unixacc_database U phpPgAdmin Built in phpPqgAdmin control panel you will need properly configured database Database description test A Quota H Used 2 0 MB out of 5 MB 4 4 Enter new quota and click Submit 5 Agree to additional charges Database Hosting 191 Microsoft SQL Databases Microsoft SQL hosting is available both to nix and Windows accounts if Microsoft SQL is set up in the system and enabled in the plan Unlike other SQL databases Microsoft SQL requires a login to access the Microsoft SQL server Once you have created a login you can create databases To access a database you need to create database users In this section Creating Microsoft SQL Ee 191 Creating Microsoft SQL Databases kee 192 Adding New Microsoft SQL Database User 193 Changing Microsoft SQL Database COuota 194 Managing Microsoft SQL Databases cccceesseceeeesseeeeeeeeeeeeeeeeeeeneeeenneees 195 Creating Microsoft SQL Logins Logins are used to access Microsoft SQL server and to create database users You should create as many logins as many users you will have gt To create an Microsoft SQL login 1 Select Microsoft SQL in the Databases menu 2 Click the Add New Microsoft SQL login icon at the bottom of page MS SQL server access logins MS SQL logins are used to access the MS SQL Server Login Controls
34. if your primary mail server goes down AntiSpam this resource filters and deletes incoming spam messages Antispam on page 107 can be added for all mailboxes or for all mail resources AntiVirus this resource checks incoming mail for viruses Antivirus on page 113 can be added for all mailboxes or for all mail resources SPF determines rules to be used by your corresponding mail servers to check whether e mails received from your mail domain are forgery or not Mail domain aliases ali to balet com E mail Setup Functions KA New E mail KA New Mailing List New Mail Domain Alias By first letter A B C D E F G H I J K L M N O P Q R ISIM UVWXYZ g pages Prev 1 2 Next E mail J Resources included Properties abc1 balettt greg zzz 111111 qqq qq abc3 balettt greg zzz 222223 wwewe we K ES Ce bar balettt greg zzz 0 00 MB of 1 MB eh Mail Resources 81 Mail domain aliases aliases of your mail domain on page 97 New E mail Setup Functions links to create new mail resources on page 79 A Z first letter navigation links to the rest of your mail resources based on alphabetical sorting Prev 1 2 Next navigation links to the rest of your mail resources Appear if there are more than 10 mail resources on the maildomain E mail e mail address of mail resources on the mail domain Resources included mail resources working on this e mail address Properties properties
35. index html gt Tocreate a mailing list 1 Click New Mailing List on the Mail Manager page 2 Fill in the form that appears Mail Resources 89 Add a new Mailing List Email address subscribe 7 example com Comment est Submit 90 Mail Resources 3 E mail address the name of the mailing list that all mail will be forwarded from to subscribers You can enter only a new e mail address If you need to use an existing address first delete the resource that uses it Comment a comment that will help you identify this address among other mail resources if needed Click Submit and agree to additional charges if any For specific details on how to configure your mail list on page 94 please read documentation at www ezmim org http www ezmim org Managing Your Mail List Subscribers The number of subscribers shows in brackets in the mailing list Properties column gt 1 To add subscribers to a mailing list Click the Subscribers icon in the Properties section Enter subscriber s email address in the Add subscriber field To add several subscribers at once enter their e mail addresses separated with line break in the Batch subscribers creation field Manage list subscribers Mail domain example com Mail list mailinglist example com Help address mailinglist help example com Subscription address mailinglist 1 subscribe example com Unsubscription address mailinglist 1 unsubscribe exa
36. is e mailed back to the sender optionally with an explanation from the moderator On moderated lists it may take a little longer for the message to reach all the subscribers since it has to be read and approved by at least one moderator before being sent out to the subscribers New text file Allow remote administrators to edit files in dirttext Not new text fie Text file editing not allowed Here you can allow remote administrators to edit the text files that make up most of the ezmlm responses Replies are sent only if the target address is a remote administrator With this switch ezmlm replies to the edit command with a list of the files in dir text Only files where editing seems reasonable are included in the list The remote administrator can edit any file in dir text by sending e mail containing the new text to edit file where file is the name of the file replaced edited In reply to this command ezmlm sends a message with the file and editing instructions A cookie based on the date file name and contents of the file is added to the Reply To address The cookie becomes invalid as soon as the file has been changed or after 27 hours whichever is shorter Also the cookie cannot be used to edit any other file even if the other file has exactly the same content Posts from addresses other than moderators are Others not rejected For moderated lists all rejected This is applicable to message moderated
37. logs are difficult to read but luckily you don t need to do this However if you need to take a look at the log file records 1 Select Quick access in the Account menu and click the Web Options icon 2 Choose the necessary domain 3 Scroll down to Log files and click the View icon next to it 4 List of log files shows Click the necessary file and all its records will show Note Entering end in the Line Number field will show a list of records from the tail of a log file Running Third Party Log Analyzers Log analyzers parse raw logs to produce visual reports in HTML format for viewing through a browser gt To enable these analyzers and view statistics reports for your sites 1 Select Domain Info in the Domain Settings menu 2 Click the Edit icon next to Web Service 3 On the page that shows enable disable the statistics package you want 4 Click the Apply link on the right of this domain 5 Click the View icon to go to the page of the statistics report This page is renewed once every 24 hours Please wait till the next morning to see the report to show up The report must contain statistics since the raw logs were enabled on page 132 Urchin Urchin http www urchin com products urchin_dedicated html is a commercial not free web analytics software which can be available both for Unix and Windows hosted accounts Urchin is used on millions of sites worldwide including over 20 of the Fortune 500 Ur
38. mail server rather than by the built in mail system However such user intervention requires knowledge of DNS configuration and clear understanding of what is to be done In this chapter Removing And Restoring Built in DNS Hecorde sssessessenereneneseerenrrneressrrree 40 Creating Custom DNS Hecorde Ak 41 40 DNS Settings Removing And Restoring Built in DNS Records gt To remove restore built in default DNS records of all types A CNAME MX and TXT from your control panel Edit Domain Domain name Sub Domains IP Address Name Servers Mail Service Web Service Transfer HTTP HTML Directory Name FTP Domain aliases Add new domain Select Domain info in the Domain Settings menu On the page that appears click the Edit icon in the DNS Configuration field unixtesttest200 psot J Q tl 192 168 114 200 Shared IP CHANGE to Dedicated IP ns test200 psoft gt 192 168 114 200 DNS configuration cia D ua ua 0 KB used since May 25 2004 hsphere local home unixtest unixtesttest200 psoft Your FTP password is the same as your system password your FTP site is ftp_unixtest test200_psoft K l SI 3 On the DNS configuration page click Trash for the record you want to remove DNS configuration Zone example test 4 Q example test example test 4 To restore the record TTL Class Type Data Built in A records 86400 IN A 10 140 112 3 CO 86400 IN A 10 140 112 3 Res
39. message sent in response to the request Referrer from which page visitor was directed Agent ID type of browser or another agent and related information such as user s OS Referrer log Stores the list of URLs from which visitors are referred to your site Agent log Stores data about agents used to enter the site such as browsers or any other Internet based software and all related data Error log Stores data about errors generated by the server for example the Page Not Found error or by your CGI scripts These are called raw logs which processed to obtain readable information usually in the form of tables and charts So to start with your Web site statistics check if stats logging is enabled Depending on your hosting plan your account may include different tools to track and report your Web site statistics In this chapter Enabling Stats LOGGING DEE 133 Viewing NEE e EE 134 Running Third Party Log Analyzers sssnnsseessseesnnrrnreesseerrrrnnnrsseertnnrnnnneserrnnee 134 Protecting KE 135 Promoting Your Site With Kanoodle AAA 137 Web Site Statistics 133 Enabling Stats Logging oN a y To enable or disable writing to log files Select Domain Info in the Domain Settings menu Click the Edit icon next to the Web Service field On the page that shows scroll down to the Settings section and click the ON OFF icon next to the log files 134 Web Site Statistics Viewing Raw Logs Raw
40. of mail resources working on this e mail address 12MBof20 MB mailbox quota usage E 8 sign in the mailbox 7 Catch All This property is set on a mailbox level to catch all mail sent to non existent mail addresses at this domain It can be enabled only for one mailbox per domain It can t be enabled on other mail objects like mail alias forward responder NR discard all incoming email add subscribers moderators trailer to a mailing list delete all mail resources working on the e mail address In this chapter Ee 82 Mail POF EE 85 Autoresponders eebe Eeer 86 E lee E 88 Maildomain TE 97 Mailbox TEE 100 Mail E 102 Mail Under Service Domain For Third Level Hosting cccceeeeeeeeetteeeeeeees 104 EEGEN ee eegene Eege 107 AntiVirus Protection D 113 E Mail Forgery SPF E 116 Outlook Express EE 118 Eudora Mail Cent 127 82 Mail Resources Mailboxes Mailboxes are used to send and receive e mails via client based mail software and can store mail on the hosting mail server Webmaster and postmaster mailboxes are obligatory created on each mail domain gt Tocreate mailboxes 1 Click New E mail in the E mail Setup Functions section and fill in the configuration page 2 Enter mailbox name into the Email address box Add new E Mail Email address jsmith useril06 greg zzz AntiSpam E AntiVirus IEN H F marLBox Password ben Comment E Catch All E Discard All In
41. option and click the Add icon on its right 3 Agree with the charges 4 On the page that appears enter the extension for this file type New Mime Type File Extension MIME Type Submit 56 Web Site Navigation 5 Begin file extension with a dot The MIME type must comply with MIME type specifications for example text rtf or video mpeg WAP Support WAP Wireless Application Protocol is a secure specification that allows users to access information instantly via handheld wireless devices such as mobile phones pagers two way radios smartphones and communicators Although WAP supports HTML and XML the WML language an XML application is specifically devised for small screens and one hand navigation without a keyboard WAP also supports WMLScript To add support for WML or WMLScript add the following MIME Types on page 55 MIME Type File Extension WML Source text vnd wap wml wml Compiled WML application vnd wap wmlc WMLScript source text vnd wap wmlscript Compiled WMLScript application vnd wap wmlscriptc Wireless Bitmap image vnd wap womp Reverse Traceroute This net troubleshooting tool allows you to ping any Internet host from your hosting server In other words you can use this tool to determine if a host is reachable and how long it takes for the signal to go all the way through gt To launch the Reverse Traceroute tool do the following 1 Select Trace Route link in the Domain Settings menu
42. posts are forwarded to moderators The lists only switch affects only moderated lists Here you can disable posting by subscribers to the mailing list so they will only receive messages posted by moderators This is usually chosen to send announcement or notifications where the interaction between recipients is not intended Allow only digest creation remote Respond to administrative requests and allow e administration and archive retrieval by remote archive retrieval administrators if the list is configurec with this option If you enable this function users will be required to request to the remote administrator in order to retrieve mail list archives Otherwise archive will be accessible only to the remote administrator e Do not process messages sent to the request C Request address is serviced adess With this option enabled it will process commands sent in the subject to list request host C Enables remote administration ce No remote administration A remote administrator is an address with the rights to do certain administrative tasks remotely by E mail Depending on how the list is configured remote administrators may have the right ability to list subscribers search for subscriber addresses by name add and remove subscriber addresses and or edit the texts that are sent in reply to list commands C Subscription moderation Subscriptions are not moderated Mailing lists may use subscription moderation Subsc
43. provenance and contents of an e mail message It is an analog of S MIME signing and verification at the mail service level Made via generation of public private key pair where public key posted as a TXT DNS record while private key is stored in a pre defined location on a mail server gt To enable and configure Mail Domain Keys for a mail domain 1 2 Go to the Mail Info menu and select a domain from the drop down list To enable DomainKeys for the domain click the Enable icon next to the Mail Domain Keys Manager field 3 Click the Edit Mail Domain Keys icon next to the Mail Domain Keys Manager field 4 On the page that appears set the mail domain keys preferences into one of the three states Bad Error Soft Error or Ignore If you wish to reset your changes click Restore Defaults To apply these settings to antispam settings for all mail resources click the Set button Note that this will override individual mail domain keys settings for mail resources Click Submit to apply changes To set greylisting parameters for a mailbox On the Mail Manager page for a mail domain find and click a required mail resource from the e mail list In the Edit E Mail form make sure the Mail Domain Keys box is checked Click Submit to return to Mail Manager The Edit Mail Domain Keys icon will appear next to the mail resource under the Resource Included column Click this icon and configure the greylisting pa
44. receive email Eudora Mail Client To configure your Eudora or any other e mail client you need to know your POP3 and SMTP servers To find them out log into Parallels H Sphere User control panel and got to the Mail Info menu Your provider s mail server may use different SMTP relays for sending mail POP before SMTP or SMTP AUTH In POP before SMTP the relay system collects your IP address when you authenticate yourself with the POP server and then permits SMTP relaying from that IP address for a short period of time In other words if your server uses POP before SMTP you need to check your mail first only then you can send your messages If your mail servers uses SMTP AUTH you must configure your Eudora to send a login and password not only when you receive mail but also when you send it Ask your provider which relay the server uses gt To configure Eudora 1 Open Eudora and go to the Tools menu gt Options Eudora lt Dominant gt Options On the page that shows select Getting Started on the left and fill in the following form JohnSmith example com Getting Started mail example com JohnSmith example com E Real name enter the name you would like others to see when they receive your e mail Return address your full e mail address Mail Server your incoming mail server Login Name your e mail address SMTP Server your outgoing mail server Click OK Once you have
45. restricted which means you won be able to increase it any higher when this limit is reached To check how much you can increase your quotas to go to Billing gt Online price and check the Max field in the Summary Disk Usage entry Keep in mind that your hosting plan can be configured to suspend your account if you use your Summary disk usage limit by certain percent Before suspension you would be usually warned by e mail of approaching your limit Disk Space Billing Depending on your account s plan configuration you can be charged for disk space based on individual resource quotas summary disk usage Charges for Individual Resource Quotas When you increase FTP mailbox or Microsoft SQL quota you are charged recurrent fee for billing period resources MySQL PostgreSQL database quota you are charged recurrent fee for monthly resources Read more about it in Online Prices on page 151 section Charges for Summary Disk Usage If by the end of the billing month your average summary disk usage exceeds summary disk usage limit you are charged usage overlimit fees If you increase your Summary disk usage limit every month you will be charged recurrent fee which is usually less than usage fees Individual Resource Quotas Disk Space 143 Quotas are set separately for your home directory each mailbox and database and define how many MB you can store in it You can t upload and store more MB than the resourc
46. send notifications to which will be written in the application configuration file In rare cases such as with Advanced Poll etc you will be redirected to the original installation page In case of more extensive data to fill in refer to the application s documentation 6 Press Submit Query 7 Agree with the additional charges for MySQL related resources that will be needed for the application to work After the application is installed you will find it on the page with its description under Installed Applications Press the Edit button to change its settings 76 Dynamic Web Content Preinstalled CGI Scripts phpBB and mnoGoSearch Owners of Unix accounts can use simple CGI wizards to enhance their sites with the following scripts phpBB requires MySQL mnogosearch All CGI scripts for a particular site are stored in the cgi bin directory unless specified otherwise If you accidentally delete any files in the cgi bin directory you can recover them by going to the Web Options page and clicking the Restore to default link Your existing files remain untouched so you will not lose your changes To get rid of undesirable changes in the script files delete these files and then click the Restore to default link on the Web Options page Also use the Restore to default link to fix your temporary index page to default See the Contents of Home Directory on page 12 for more information on the files and catalog
47. show the list of all mail resources created under this service domain Email created under Service Domain 1 E mail User name Account Resources included for_julia test3 julia test123 2768 E list test3 julia test123 2768 2a test test3 julia test123 2768 ch 2D AntiSpam Protection AntiSpam allows to trace filter out and delete soam messages coming to your mailbox The system doesn t delete messages recognized as spam It only marks them as spam and delivers them in a regular way which is why these messages also count against your summary traffic You can manage antispam protection on the level of account mail domain and mail resource In this section Managing Antispam for the Entire Account 107 Managing Antispam on the Mail Domain Level 108 Managing Greylisting Settings ke 109 Managing Mail Domain Keys ENEE 110 Configuring Antispam Protection for Mail RESOUICE eee eeeeseeeeeetneeeeteeeees 110 Managing Antispam for the Entire Account 1 Select Account settings in the Account menu The following page will show AntiSpam Include for new mail resources for all mailboxes e for all mail resources box forward alias responder P all AntiSpams 2 Click to add antispam resource for all mailboxes or for all mail resources box forward alias responder in this account 3 You can delete all antispams in this account by clicking the Trash icon Managing Antispam on the Mail Domain Level 1 Go to th
48. shtml ssi alias for unixuser2 test113 psoft 2 8 07 3 8 07 REFUND Server Side Include is removed due to the incompatibility of the target 0 25 plan vn mp Refund for PHP module for unixuser2 test113 psoft for 2 8 07 3 8 07 aq zen Control Panel Basics 17 Upon completion of the procedure a platform change request will be sent to your Parallels H Sphere administrator When it is approved the necessary resources will be recreated incompatible resources removed DNS and IP changed 3 When you receive the e mail informing that your hosting platform is ready to be used enable necessary resources and transfer user home directory content Changing Billing Period Your billing period determines how far in advance you pay Your hosting plan may be configured to allow you to switch between billing periods of different length price and discount policies To change the billing period To change the billing period Go to Billing gt Billing Profile Click Change next to your billing period Si oe ov Select a different billing period and click Submit More about billing on changing billing periods on page 150 Changing Control Panel Password You need your control panel password to log into the control panel Initially this password is the same as your FTP password but you can make these two passwords different gt Tochange the Control Panel password 1 Go to User gt User Password menu 2 Enter new password and app
49. the Support Center menu In the list of the trouble tickets that shows click the corresponding trouble ticket title Id Title Created Last Mod Type Status Close 12 question about MySQL Jun 21 2004 3 08 34 AM Jun 21 2004 3 08 344M Generic New Close 11 domain registration problem Jun 21 2004 3 07 05 M Jun 21 2004 3 07 05 AM Generic Closed Close 10 problem with email Jun 21 2004 2 23 59 4M Jun 21 2004 2 50 18 AM Generic New Close Note click column headers to sort your trouble tickets Enter a follow up trouble ticket in the box that appears Ticket problem with email Jun 21 2004 2 23 59 AM Close E Mail jadmin example com Le disable e mail confirmation Change Lia 27 HOG ZIRA AA Q Kaka Some Of tte customers gin treceve email Me noticatans Vastra Couldiwau Disase explain what ihe problem is Add New Message Hello I would also like to know how to turn off automatic sending online invoices Submit 3 Click Submit Closing Trouble Tickets Once you have answered a ticket and do not need it any further you can close it There are two options Select Trouble Tickets in the Support Center menu In the list of tickets click the Close link on the right Open a trouble ticket and once you answer it click the Close button in the right upper corner
50. the data about all visits to your sites Note Deleting the Logs directory will cause the loss of the web statistics accumulated in the course of your site operation The Virtual FTP directory Its name is the dedicated IP address This directory is created when you enable Virtual FTP Server and can be accessed by virtual FTP users to list and download its content There are as many such directories as dedicated IP addresses Read more on Virtual FTP on page 61 User Account 13 Note Deleting Virtual FTP directories will cause incorrect operation of Virtual FTP However you may harmlessly delete individual files in these directories The subdomain directories When you make a subdomain a new directory is created with the subdomain name as the directory name Read more about creating subdomains on page 28 Note If you delete a subdomain directory internet visitors will get the 404 File not found error when attempting to access the subdomain The ssl conf directory This directory stores SSL pairs for all encrypted sites Note Deleting the ssl conf directory will result in incorrect SSL operation Warning Don t delete ANY default directories in your root directory as this will cause malfunctions of your account As a rule of thumb you may delete only directories and files you have uploaded yourselves or that have been uploaded by any of your Virtual FTP and Anonymous FTP users CHAPTER 3 Control Panel Basics
51. the form that appears Forms are different depending on the DSN type ODBC Drivers MySQL ODBC 3 51 Driver Name Value Description DSN userwin ite st DSN name Name of a server running SOL Server on the Server mysql_te st_231 network Database he st_db T Name of the default database for the connection Description A description of the data in the data source Forthe MySQL driver the user ID name used for UID 55568 login DAD oa The password bone Portnumber of a server running SOL Server on the Port 3306 network Option f 6 Option on how to connect to the MySQL database Create CF Ma DG This allows you to use the DSN record in Cold DSN record Fusion changes take effect within a day Create Database Hosting 197 Enter the second part of your full DSN name in the DSN field The first part of your full DSN name is your Windows login In the applications scripts you run on your server you must use the full DSN name e g testvi0 mydatabase as in the below example Directories and file names must include paths relative to your home dir root the SourceDB field should include the name of the database and the extension Create CF MX DSN record check this box to have system DSN records registered in ColdFusion MX Once you have created the DSN record you will need to wait till the next morning until ColdFusion server is restarted 4 Click Create Editing DSN Records Here you will learn how to edit
52. they were bought at X 100 Getting Money Back If you quit hosting during the Moneyback Period you are refunded all recurrent charges that are neither adjusted to refund percentage nor prorated to the days remaining to the billing period closure If you quit hosting after the Moneyback Period refunds are calculated according to the refund formulas Mind that the setup and usage fees for any resources are not refunded Not all plans allow to claim money back To find out whether this feature is available under a plan go to the signup login page and click the link that says To compare available hosting plans and price schemes please click here In the form that appears check the boxes to the plans you want to compare or click the Plan group link to compare grouped plans and their price schemes In the first section of the chart that appears find Money Back Guarantee To claim the money back click Money Back on the control panel home page The following page will appear Are You sure You want to remove your account and get your money back Yes do want to get my money back No don t want to remove my account 156 User Billing After you click the first link your account will be suspended Your Account is SUSPENDED You account has been suspended for the following reason s Money back request You can view change your Billing Profile You can view your Billing Statements Your invoice to be paid on resuming Your b
53. time remaining to a new billing period closure When switching to a billing period shorter than the time elapsed from the beginning of the current billing period you are transferred to a new billing period with the start date of the day you are switching to a new billing period on For example a 2 month billing period starts on September 1 On October 5 you switch to a 1 month billing period The current 2 month billing period is interrupted closed and a new billing period is opened with the start date of October 5 and closure date of November 5 Refunds for the interrupted billing period are calculated as described in refund formulas and subtracted from new recurrent fees for a new billing period User Billing 155 If the resulting amount is negative the account balance is credited the difference positive the difference is charged as additional recurrent fee Refunds on Reducing Quotas and Limits Refunds for decreased FTP Mail Box Microsoft SQL database Quota Decreased MB of prepaid quota X Recurrent Price they were bought at X days remaining to the billing period closure X billing period duration in days x 100 PG My SQL database Quota Summary Disk Usage or Traffic Limit Decreased MB GB of prepaid quota traffic limit X Recurrent Price they were bought at X 100 PG My SQL database Quota Summary Disk Usage or Traffic Limit Decreased MB GB of prepaid quota traffic limit X Recurrent Price
54. to pay for resources online Contact technical support if your credit card brand is not supported Sometimes the account may require system administrator to approve of your registration in which case the account will not be available immediately Check you must send a check to the specified location After the check is received your account is made available for use Check payments can be disabled Trial depending on the plan trial registration may be disabled If you don t like the services you won t have to pay anything If you like them and decide to become a pay user you will be charged for the services you have used during the trial period When the trial period expires your account gets suspended and you receive a notification PayPal WorldPay 2CheckOut GestPay PaySystems PayNova these systems offer a web interface to make payments manually on page 147 User Billing 145 Billing Profile A billing profile is a set of billing details such as credit card information and or billing info first and last name company address phone e mail etc It is required to collect payments and to contact you on financial or related matters You can have several billing profiles and use them in turn activating the one you would like to be charged You can share one billing profile between your accounts if you have more than one This means you can pay with one card receive bills at one address for all your accounts Se
55. you can change on page 18 and hence make it different from you control panel password Host Name is a web server domain name to be used to access files via FTP There are different ways to allow guest users to download upload or view files in dedicated directories of your account FTP subaccounts s Virtual FTP Anonymous FTP They will be described later in this chapter In this chapter WebShell File Manager and htProtect A 60 Fl SUD ACCOUNMS E ee ene can ay satan ct naa EE 60 Vital gad E 61 A OnymMmoUS EP EE 64 Anonymous FTP Upload Facilities E 66 60 FTP Management WebShell File Manager and htProtect WebShell allows you to copy move delete and rename files and directories in your home directory on the server Also you can use it to upload download compress and decompress files as well as preview them in the browser htProtect utility is integrated into WebShell Protect utility allows you to password protect any directory on your site so only authorized visitors can open its content with their browsers gt You can launch WebShell in two different ways From the Quick Access page click File Manager under the Tools section Go to FTP User account gt FTP User menu of your Control Panel and click the File Manager HtProtect link on the page that appears WebShell and htProtect manuals are available from the WebShell interface Help button WARNING For Windows based accounts When you want to pa
56. your Summary Traffic FTP User on uploading files to your web account If you have any FTP sub accounts their traffic will be included here too Virtual FTP when authorized or anonymous internet users download upload or view files in your virtual FTP directories If you administer your account through dedicated IP it will be also added to Virtual FTP Traffic Mail on receiving sending e mail messages HTTP on internet visitors browsing your web site s Real Server on internet users downloading media files from your RealServer directory FTP Real User on uploading your media files to your RealServer directory FTP Traffic 139 Note Control Panel navigation is not included into the total traffic You can see what makes up your Summary Traffic by clicking the Magnifying Glass icon next to Traffic Details Traffic Cycle Regardless of account s billing period traffic usage is calculated at the end of traffic cycle which is one month or less if traffic cycle is forced to close with a traffic limit change or other events such as billing period closure changing to another billing period or other plan For example if you sign up on March 7 for a billing period of 6 months traffic will be closed and reset on the 7 of each month The traffic run up during the last day of the traffic cycle is transferred to the next traffic cycle calculations Traffic Limit The use of traffic cannot be physically restricted This means
57. 3 07 0 90 RECURRENT Monthly fee for Vhost Alias 11 13 07 12 13 07 0 90 RECURRENT Monthly fee for cgi bin Resource 11 13 07 12 13 07 0 90 RECURRENT Monthly fee for CGI Resource 11 13 07 12 13 07 0 90 Subtotal 33 30 Test Tax 1 2 0 40 TOTAL 33 70 Create Billing Period Based Subscription User Billing 149 4 Fill in subscription details Create Billing Period Based Subscription Subscription Start Date Nov 13 2007 12 00 00 AM Period i Month Subscription Amount pr Recurring Times This is the number of payments 2 which will occur at the regular rate Submit Query Period subscription interval determined by the system This value can be one month for monthly based resources or be equal to the billing period for billing period based resources Subscription Amount amount per one payment determined by the system Note that this is just estimated amount that can differ from the actual one Subscription amount above your actual payments will accumulate as your account s positive balance for your future spendings Subscription amount under your actual payments will accumulate as your account s negative balance that you can always pay off later via PayPal Recurring Times enter the number of times you d like the periodic payments to occur 5 Click Submit Query and finish the procedure on the your PayPal account native page To make sure payments have been performed successfully view existing su
58. AIN NAME gt cgi bin awstats pl inthe htaccess file as suggested in AWStats Security Tips http awstats sourceforge net docs awstats_security html 2 Webalizer Webalizer http www webalizer com is one of the most popular free statistics packages It is available only for Linux hosted accounts Once you have Webalizer enabled it starts collecting your web statistics You can see it in your browser by going to http lt your_domain gt webalizer ModLogAn ModLogAn http www modlogan org is another free statistics package included into Parallels H Sphere installation It is available only for Linux hosted accounts You can see Modlogan statistics for your domain in your browser at http lt your_domain gt modlogan Protecting Statistics 136 Web Site Statistics If it s provided by your plan in Parallels H Sphere 3 0 and up you can protect statistics of your site with password Parallels H Sphere will automatically use the password of your main FTP user for this purpose After you turn such protection on occasional visitors of your site won be able to view its statistics simply by using such links as http your site webalizer index html gt To enable this protection 1 Make sure to enable on page 132 either Webalizer Modlogan or Awstats or all of these before protecting 2 On the Quick Access page click Stats in the Tools section 3 Click Off in the Web Statistics Password Protec
59. Aa ee 75 Preinstalled CGI Scripts phpBB and mnotGofearch 76 PHPBB Fopnum uiscera iridna e a EEE E E a NEUE EEEa EEE ERNE AAN EEr 76 leie Ee EE 77 Fixing Broken Scripts irrien an diel ale aa ie fash isin AEN 78 Mail Resources 79 MAGIE S Sar a E saberg st ecate a A E E AS dh 82 Mailbox Storage QUota EE 83 Signingiinto a MANDO keria a E E a E E a e EGS 84 Postmaster and Webmaster 84 Math FOrwa EE 85 Au toresponde Ssi ceed oi Rise Sve Sel E TATAEE EEA EREE EA EEEE A AAKRE UEAN gece ia 86 Removing Autoresponder AA 88 Mailing BEE 88 Managing Your Mail List Subscribers eee eeeeaeeeeaeeseeeesaeeesaeeeeeeeseaees 90 Sending Messages to Mailing List Gubescrlbers 91 Preface Adding Mailing RER CT 92 Configuring GE Le NEE 94 Elle tu IEN 97 Removing Mail Domain Alases A 99 MADOX ANASOS e eetegtes bert r AEREE E RE ES SEREA EAS TAEAE EENE TAEAE dei dees 100 Creating Mail Alias eS nennen eaen ereenn aaa aa Ara aana SE Seid SETAn Aa Reeg 100 Unassigning Mailbox Alias from Mailbox 101 Removing Mailbox TE 101 Mail SMS EE 102 Mail Under Service Domain For Third Level Hosting 104 Managing Mail Under Account With Third Level Domain cccceeeeeseeeeeeneeeeeeeneeeeeeaee 105 Managing Mail Under Service Account 106 AntiSpam Protecti EE 107 Managing Antispam for the Entire Account 107 Managing Antispam on the Mail Domain Level 108 Managing Greylisting Geitings 109 Managing Mail Domain keys nanten naat 110 Configuring Antis
60. Alias est example twriters psoft Submit Domain Configuration 35 Configuring Domain Renewal Domains transferred or registered from your control panel with a domain registrar need to be renewed once the registration period expires In your account you can choose between manual and automatic renew modes This option is available only for domains registered from your control panel Although you will be sent an e mail notification before your domain expires you can choose whether to renew your contract with the registrar company manually or automatically In the automatic mode your domain name will be renewed for as many years as you specify in your control panel settings In the manual mode you would have to enter your control panel and click the Renew Domain link otherwise the domain name will expire and become unavailable gt To set the renewal mode to automatic or manual 1 Go to your control panel Domain Settings Domain info menu and click the domain name link 2 On the page that appears in section Domain Renew Mode click the Renew domain link Ki Domain renew mode Manual Renew domain e 3 To switch to another mode click the Edit icon On the page that opens select either Manual or Automatic With Manual renew mode you will be warned about domain expiration in advance so that you can renew the domain on time gt To renew your domain manually 1 Click the Renew domain link Renew registration date Mon
61. And Restoring Built in DNS RecordS cccceceeeeeeeeeeeeeeeaeeeeeeeeeeeeeseeeesaeeeeaeeseenees 40 Creating Custom DNS Hecorde seas eeeaaeeeeneeseeeeeseaeeseaaeseeeeeseaeeesaeeneneeenaees 41 Managing Your Mailing List Moderators AA 91 Preface 4 Web Site Creation and Publishing 45 Parallels SiteStudio iiir iere et tienda aii ea aiana adan Saia niaaa EA TEAN Taiau ia Naai 45 Parallels Plesk Sitebuilder AAA 46 Web Site Navigation 48 Redirect URL deeg ENNEN EENS VE A etd EE EE 49 Bil etele dee TEE 52 Error Pagos oirre i or ari Nee ege ATAA EEN Ee Nee eer 53 s rver Side mage Map eege re eee iai iii ii a ilar ee 55 OUER 55 WAP SUPPO EE 56 Reverse Traceroute eise te ai eari ieii v a E oi eege vase evel bender eie 56 FTP Management 58 WebShell File Manager and btbrotect 60 ei He ee EECHER 60 Kill len Posi gece caste niece edie tee eld eae ed ee ee 61 Anonymous FT Peis ccacgie etl ied eae ete at iad ene elitr 64 Anonymous FTP Upload Facilities 00 0 eceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeaeeeeeeaaeeeeeeaaeeeseeaaeeeseeaeeeeseaas 66 SSH Access to Server 67 Accessing Your SSH Account 68 Running Shell Scripts With Crontab ccccccceeeeeeeeeeeceeeeeeeaeeeeeeeceeeeesaaeeeeaaeseneeeseaeeeseaeeseeeseeeees 69 Dynamic Web Content 70 GG IPSCMIPIS oe csets EE eebe A E 70 PP EE 71 lee El EE 72 RUDY Om RAN EE 72 Eet Eeer eee rrr ery 73 ENEE eeh ll fet 73 Server Side Includes Ak 74 PHP MySQL Applea OS a aaa a ae aaa aa a
62. DNS configuration Mail Service Alias example com SPF Alias to existing example com hosting domain P G Your FTP password is the same as your system password your FTP site is ftp alias test Add new domain 7 FTP 32 Domain Configuration 2 Click the Trash icon near Mail Service Alias Alias to existing hosting domain gt To turn domain mail service alias to full featured web mail hosting domain 1 Go to Edit Domain page 2 Click the Trash icon near Mail Service Alias Alias to existing hosting domain 3 Click Off near Mail Service Web Service Edit Domain KI Domain name alias test f E Sub Domains ns test162 psoft gt 192 168 116 162 E Name Servers ns2 test162 psoft gt 192 168 116 162 Hl DNS configuration Kl Mail Service KI Mail Service Alias Ei E Web Service Kl Alias to existing E hosting domain a FTP Your FTP password is the same as your system password your FTP site is ftp allas test Add new domain Zi Domain Configuration 33 4 Mail Web Service will show as enabled Edit Domain E Domain name alias test jf Q E Sub Domains Kl IP Address 192 168 116 162 Shared IP CHANGE to Dedicated IP E Name Servers 12 gt test162 psoft gt 192 168 116 162 Hl DNS configuration KI Mail Service Kl Web Service Ki Transfer HTTP O KB used since Oct 11 2007 a ole Directory hsphere local nome testing alias test E rm Your FTP password is the same as your system
63. Dedicated Servers ccccceesceceeeeeceeeeeeeaeeeeneeceaeeeeaaeeseaaeeeeeeeseaeeeeaeseeneeteeeees 212 Microsoft Exchange Hosting 213 Managing Microsoft Exchange Mailboxes A 214 Managing Microsoft Exchange SMTP domains cscceesceceeeeeeeeeeeeeaeeeeeeeeeeeeseaeeeeaaeeeeeeeeaas 215 Adding MX DNS Records for Microsoft Exchange SMTP Domaine 216 Managing Microsoft Exchange Distribution et 216 Microsoft SharePoint Hosting 218 Enabling Microsoft SharePoint Services on a Domain 218 Editing Microsoft SharePoint Settings 0 cccecececeeeeeceeeeeeeeceeeeeceaeeesaaeeeeaeeseeeeseaeeesaeeseaeeseaees 220 Managing Microsoft SharePoint Users sessesseesseesseesiessiesristinttnntttnttnnttnunttnntnnntnnnennennnen nent 221 Creating New Microsoft SharePoint Users from Scratch cccsccccecsseeeessseeeessteeeeees 221 Enabling Microsoft SharePoint Access for an Existing FTP Gubuser s 223 Deleting Microsoft SharePoint Users eccccceeeeeeeeeeeeeeeeeeeeecaeeeeaaeseeeeeseaeeesaeeneaeeeeaees 223 Application Pools 224 Adding Dedicated Application Poos 225 Assigning Web Applications ccceecceceeeenneeeeeeneeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeesaaeeeeeeaaeeeenaas 225 Adding Web Directories si scsi nie ciel eee ene eevee eats 227 Technical Support 228 sending Trouble Tickets geeiert eer deen dee tee hee ee 229 Preface FollowingiUp Trouble Tickets EE Closing Trouble Tickets 8 CHAPTER
64. Grey List Manager field On the page that appears set the following greylisting parameters GL_MIN_REJECT Minutes to wait after the first delivery attempt Range 1 60 minutes Default value 5 minutes GL_MAX_WAIT Days after the first delivery when subsequent delivery attempts will not be accepted Range 1 30 days Default value 1 day GL_ACCEPT_GOOD Days to pass after successful delivery when mail with the same IP sender recipient combination can be accepted Cannot be less than GL_MAX WAIT Range 1 30 days Default value 3 days If you wish to reset your changes click Restore Defaults To apply these settings to antispam settings for all mail resourses click the Set button Note that this will override individual greylisting settings for mail resources Click Submit to apply changes To set greylisting parameters for a mailbox On the Mail Manager page for a mail domain find and click a required mail resource from the E Mail list In the Edit E Mail form make sure the Grey List box is checked Click Submit to return to Mail Manager The Grey List Edit icon will appear next to the mail resource under the Resource Included column Click this icon and configure the greylisting parameters as described above Managing Mail Domain Keys H Sphere 3 3 introduces the DomainKeys antispam technology a domain level authentication framework for e mail by using public key technology and DNS to prove the
65. Microsoft SQL Databases AA 195 DBC DSN Beete tee eana eege A GEESS 195 Creating New DSN Record cae eeeeaeeeeeeeeeaeeeeaaeeeeaaeseeeeeseaeeesaeeneaeeseeeeees 196 Editing DSN Records AAA 197 Preface Virtual Private Servers 198 Checking VPS atug 9120 bined ieee eee newest 198 Adding Custom DNS Records for VP 199 Changing VPS Root Password 199 Adding VRS Pieni ati he enacted anes Re eee ee A ee 200 Changing VPS Eu 200 Looking Up VPS System Information ccccceeeceeceeeeeeeeeeeeeeeceeeeeceaeeeeaaesseeeeseeeeseaeeseaaeseneeesaas 201 Adding VPS Kuel EE 202 Parallels Virtuozzo Containers 204 Starting and Stopping Your Virtuozzo Container 205 Changing Virtuozzo Container Administrative Password 205 Adding New IPs Allocated for Virtuozzo Container 206 Viewing Available Application Templates to Virtuozzo Container 206 Changing Virtuozzo Hlamg eege Nee RENE nective Hee Ne deeg 206 Dedicated Servers 208 Adding Dedicated Servers seesseesseesseesseesetsrttntrtnttnnttnnetnnetnnetnnetnnetnnstrnnennstnnsenssenasenn nnna 209 Managing Dedicated Gervers 209 Viewing Dedicated Server Info cccccceeceeeeeeeeecaeeeeseeceeeeeseaeeesaaeeseaeeseaeeeseaeessaeeseneeenaees 210 Requesting Dedicated Server Upgrade 210 Adding Extra IPs to a Dedicated Gener 210 Creating Reverse DNS Records for Dedicated Server Is 211 Setting Up Dedicated Server Backup Gervice 211 Requesting Dedicated Server Remote PHeboot 212 Cancelling
66. Pack Resource The setup fee for enabling Extra Pack Resource is 5 00 The recurrent fee for the rest of the billing period is 3 00 The recurrent fee for every subsequent billing period is 3 00 BILLING STATEMENT SETUP Setup fee for Package 1 Extra Package 5 00 Monthly fee for Package 1 Extra Package RECURRENT 3 00 10 2 07 10 3 07 TOTAL 8 00 Yes agree that my account is billed 8 00 No I cancel 3 View the assigned package Extra Packs assigned to your account Name Price Included Controls Extra 2 0 Domain included with maximum allowed number 2 0 Setup 5 00 Extra 10 0 Mailbox included with maximum allowed Package 1 3 Recurrent 3 00 number 10 0 Extra 2 0 Third level domain included with maximum allowed number 2 0 Add new package 4 Go to Billing gt Online Price to see how this Extra Pack affects resources Resource prices Units Prices Free Max Refund Resource In Extra Extra Setup Recurrent Usage Percentage Plan Total USE Plan Total Packages Packages Domain 0 2 2 0 Unlimited 2 Unlimited 100 Third level domain 0 2 2 1 Unlimited 2 Unlimited 100 Mailbox 0 10 10 3 Unlimited 10 Unlimited 100 You will be billed for Extra Pack as for a common resource included into Plan Wizard CHAPTER 17 Online Store Your control panel comes with two on line store builders Miva Merchant and osCommerce This section explains how to run integrated e stores from your control panel For instructions
67. Parallels H Sphere Parallels H Sphere 3 4 User Guide Parallels H Sphere 3 4 Reviosion 1 0 Revision 1 0 Parallels Legal and Copyright Notice Parallels Holdings Ltd c o Parallels International GMbH Parallels International GmbH Vordergasse 49 CH8200 Schaffhausen Switzerland Tel 49 6151 42996 0 Fax 49 6151 42996 255 www parallels com 1999 2010 Parallels Holdings Ltd and its affiliates All rights reserved product is protected by United States and international copyright laws The product s underlying technology patents and trademarks are listed at http www parallels com trademarks Microsoft Windows Windows Server Windows NT Windows Vista and MS DOS are registered trademarks of Microsoft Corporation Linux is a registered trademark of Linus Torvalds Mac is a registered trademark of Apple Inc All other marks and names mentioned herein may be trademarks of their respective owners Contents Preface 9 Typographical Conventions ssessseessessseeeseeesetstttetntsnttnntnnsnnetn netun nnnsennetnnsennstnnntenastnaennt nanena 9 ANENE EE 10 ESAE E AA EE ee EE 10 User Account 11 Temporary Index Page EE 11 Uploading a Web Gite 12 Contents of Home Directory ccccceeececeeeeeceee cesses ceeeeeseaeeeseaeeeeneeseeeeesaaeeeeaaeseeeeeseaeessaeeseneeeeaees 12 Control Panel Basics 14 Changing Hosting Plan rardo csecer i aathes eeececavegdeae aaiae de a iai paa eaaa a
68. TEGRATED mode is available only if some version of ASP NET is selected because it has no sense without ASP NET 32 bit applications support allows execution of 32 bit applications on 64 bit hosts 32 bit applications support cannot be disabled if ASP NET version 1 1 is selected because 64 bit ASP NET runtime is not available prior to 2 0 version In Windows Server 2000 Dedicated Application Pools are not available Assigning Web Applications gt To assign a Web Application to a web directory 1 Go to the Web Service page for this domain and click Edit next to Web Directories Settings 226 Application Pools 2 On the page that appears click to enable Web Application for the chosen Web Directory In Windows 2003 Choose Application Pool from the drop down box and click Submit In Windows 2008 Choose Application Pool from the drop down box specify application pool parameters if Shared Application pool is chosen click Submit You can edit and delete web applications Note Applications with different versions of ASP NET enabled cannot run in the same application pool either dedicated or shared In Windows 2003 changing ASP NET version for an application from a shared pool will automatically move it to another predefined shared pool Parallels H Sphere will not allow you to change ASP NET version to for instance 1 1 if the application is run in a dedicated pool which has other applications with ASP NET 2 0 In Windows
69. able for simpler sites To change to a different plan gt 1 Go to Account gt Account Settings 2 Click the Change icon next to your plan name 3 Select your new plan and click Submit Warning Switching plans will disable the resources that are unavailable under the plan you are switching to If you don t see the plan of your choice in the list that appears it means it is incompatible with your current plan You can t change to an incompatible plan but you can create a new account under this plan and then if you want you can delete your old account Plan Upgrade If you are switching to a higher plan your disk quota doesn t increase but free units do As a result your disk quota may turn out to be lower than free units so you can increase your disk quota without being charged The same is true of other resources Plan Downgrade If you are switching to a lower plan the system reduces your quotas for free units If you are using more than free units the system reduces the quota to the amount you are using In this section Changing Hosting Platform EE 16 16 Control Panel Basics Changing Hosting Platform Parallels H Sphere with the integrated hostingPlatformChanger system package adds a possibility to change a hosting platform by switching to a plan of a different nature Windows or Unix The platform change process with the help of hostingPlatformChanger package involves Cha
70. ain settings page Outlook Express Mail To configure your Outlook Express or any other e mail client you need to know your POP3 and SMTP servers To find them log into Parallels H Sphere control panel and go to the Mail Info menu Your provider s mail server may use different SMTP relays for sending mail POP before SMTP or SMTP AUTH In this section Configuring Outlook Express With POP Before GMT 119 Configuring Outlook Express With SMTP Auth Relay ssnsssssneenrrerrrrrrr 125 Configuring Outlook Express With POP Before SMTP In POP before SMTP the relay system collects your IP address when you authenticate yourself with the POP server and then permits SMTP relaying from that IP address for a short period of time In other words if your server uses POP before SMTP you need to check your mail first only then you can send your messages gt To configure this email client with the POP before SMTP relay 1 Open Outlook Express 2 In the menu bar go to the Tools drop down menu and select Accounts File Edit View Tools Message Help Send and Receive gt h New Mail Ser Synchronize All Synchronize Folder Outlook Ex erin a ze Address Book Ctrl Shift B Se en Edd Senger te Address BOOK Local Folders Inbox 1 Message Rules 4 ei Outbox Accounts VH Sent Items New Account Signup Deleted Iter Options lt E Drafts cA Create a new Mail
71. al Virtuozzo hosting plans After you have signed up to a Virtuozzo plan you need to configure your Virtuozzo container from the Virtuozzo Container menu In this chapter Starting and Stopping Your Virtuozzo Container 205 Changing Virtuozzo Container Administrative Password 205 Adding New IPs Allocated for Virtuozzo Container 206 Viewing Available Application Templates to Virtuozzo Container 206 Changing Virtuozzo PANS ssicsscesicesiseiercosreratesntlenomneticesenlaseeunereiaeionmeneneisianss 206 Parallels Virtuozzo Containers 205 Starting and Stopping Your Virtuozzo Container On your first run Virtuozzo container is stopped gt To start the Virtuozzo container 1 Go to Virtuozzo Container gt Info 2 The container s status will be Is stopped Click Start it to start the container Similarly you can stop the running container by clicking Stop it in the Status field Changing Virtuozzo Container Administrative Password gt Tochange the administrative password for your Virtuozzo container 1 Go to Virtuozzo Container gt Change Password 2 Set the new password and click Submit 206 Parallels Virtuozzo Containers Adding New IPs Allocated for Virtuozzo Container Out of the IP range set up your Parallels H Sphere administrator for Virtuozzo hosting users can add new IPs to their Virtuozzo container gt To add new IPs to the container 1 Go to Virtuozzo Container gt Server IPs 2 Click
72. alance for the past period RECURRENT Monthly fee for extra 100GB above free 100GB of traffic 11 4 04 12 4 04 RECURRENT Monthly fee for PHP module for example org 11 4 04 12 4 04 RECURRENT Monthly fee for cgi cgi alias for example org 11 4 04 12 4 04 RECURRENT Monthly fee for fcgi bin cgi directory for example org 11 4 04 12 4 04 38 00 100 00 4 00 7 00 1 00 Total 112 00 The amount due will be sent by check to the address you specified in the Billing Info Billing History In H Sphere you can view charges for all your accounts and by billing profiles for one account gt To view charges for all accounts 1 Select Online Sum invoice in the Billing menu then select the billing profile If you are just starting with your account you will see something like this Select Billing Profile KA a John Classic oo 654 06 2005 sl Get statements for this billing profile Billing Statements a Description LI Amount LI From LI To LI Oct 27 2004 Oct 27 2004 Unix 1254 1258 Account 61254 24 00 12 00 00 AM 12 00 00 AM Unix 1254 1289 Account 61254 100 00 Oct 27 2004 Opened 12 00 00 4M User Billing 157 2 Select the profile from the box and press to get statements for this profile The Online Summary Invoice page will display your bills for all accounts gt To see your charges by billing profiles for one account 1 Select Billing Statement in the Billing menu A Billing State
73. at you will be taken to enter the mail forward name in the Email address field 3 Check the box next to MAIL FORWARD 4 Enter destination e mail addresses separated with or or ENTER or TAB or SPACE E man rorwarp Enter forward emails separated by or or ENTER or TAB or SPACE 86 Mail Resources 5 6 Click Submit and agree with the charges if any To add e mail addresses to the list of destination addresses repeat the last three steps To remove e mail addresses from the list of destination addresses check the Delete box next to the target e mail addressed and click Submit gt Toremove a mail forward with preserving other services running on this e mail address 1 Click the mail forward e mail address in the E mail list on the Mail Manager page 2 Uncheck the Mail Forward box and click Submit gt Toremove a mail forward with other mail services running on this e mail address 1 Go to the Mail Manager page 2 Click the Trash icon next to the target mail forward Autoresponders Autoresponder automatically sends a preset message in reply to all mail sent to the autoresponder s e mail address They don t store the incoming mail as mailboxes do nor can they be used to send messages other than the preset autoresponse gt 1 To create an autoresponder Click New E mail on the Mail Manager page or click the name of the existing mail resource
74. atus to administrators contributors and so on Please take notice that after recovery of your provider s system these changes will be lost In this section Creating New Microsoft SharePoint Users from Scratch sssseseeeeeeeee 221 Enabling Microsoft SharePoint Access for an Existing FTP Subuser 223 Deleting Microsoft SharePoint Users ee 223 Creating New Microsoft SharePoint Users from Scratch gt Tocreate a new SharePoint user from scratch 1 Click the Web options icon on the control panel home page 2 Select the domain where SharePoint is enabled 3 4 On the page that appears click Add new assignment On the Web Service page click the Edit button against SharePoint Properties of sharepoint service for example com domain Domain Name Nickname e mail Controls 222 Microsoft SharePoint Hosting 5 Choose the Add a new windows subaccount and click Next Add anew windows subaccount Add a new windows subaccount ce Modify an existent windows subaccount Next 6 On the next step choose either to Allow sharepoint access or Allow FTP access for the same user or both and enter Login sand Password that will be used by FTP subuser and SharePoint user Add a new windows subaccount Login peter m Password fa m Confirm password pe P You will be able to access FTP service using this I Allow FTP access ep RSI Lo Allow sharepoint You will be able to access sharepoint s
75. awler Dogpile and Go2net It s that easy When a potential customer goes to Kanoodle com or one of their thousands of affiliated search engines and types in one of your key words your site comes up Enabling you to drive traffic make more sales establish your brand and earn much more money it s totally free with no deposit or credit cards required If you are already registered with Kanoodle enter your parameters in the form below and click Submit gt To get registered with Kanoodle 1 Select Kanoodle in the Domain Settings menu 2 At the bottom of the page that appears click Create a new trial Advertiser account with Kanoodle 3 Enter your details and click Submit 4 Once your account is created you will receive a confirmation email from Kanoodle com In your Kanoodle interface bid on how much you are willing to pay for each potential customer to come to your site Bidding starts at 5 cents per click The higher you bid on your keywords against your competition the higher your site will appear throughout Kanoodle com s search listings CHAPTER 14 Traffic Traffic is the data transferred to and from your Web site by your visitors plus the data transferred to and from your mailbox by incoming and outgoing mail In this chapter Summary e te 138 BRECH Cycle EE 139 R Enn Saye coarse eNOS ote Att eS oe ed at eS eA ote i RR ete 139 Summary Traffic You can also have other types of traffic that make up
76. blank all mail will be redirected for the base zone Data the priority of the record and mail domain name not the IP mail will be forwarded to Important To add an MX record for the base domain leave the Name field empty Adding Custom CNAME Records Finally CNAME records are used to map aliases with domain names New custom CNAME DNS record ORIGIN example com Name TTL Class Type Data sample 86400 IN CNAME mail domain com Submit Name The alias you give to the real host name TTL set how many seconds will elapse before the record is refreshed in the DNS cache Data The real name of the host you create an alias to This must be an official host name It cannot be an alias A CNAME record should always point to an A record to avoid circular references Warning Please pay attention to ORIGIN when you add a CNAME record CHAPTER 7 Web Site Creation and Publishing Your account comes with a comprehensive suite of Web tools that will help you create a professional Web site without knowing HTML manage files in your home directory and protect any directory on your site In this chapter Parallels SiteStudio ege As a a a a e Serer E vied 45 Parallels Plesk Sitebuilder 20 2 0 cee eeeeceeeceeeceeeceeeceeeceeceeeceeeceeceeeceeeneeeneeeneeenees 46 Parallels SiteStudio Before you pay a fortune to a Web design studio or waste hours making a nice looking web site in FrontPage consider our online sit
77. ble only after you create a Virtual FTP server gt To configure Anonymous FTP 1 Select FTP in FTP User Account menu 2 If you have several domains choose the one to enable virtual FTP for On the page that appears switch to dedicated IP Read more about Shared and Dedicated IPs on page 27 Skip this step if you have already enabled Virtual FTP 3 For Unix based accounts select FTP in FTP User Account menu Enable FTP for this domain and agree with the charges FIP Domain Name Fre A Anonymous FTP maxcp test Ga FTP required FTP Management 65 4 On your control panel home page select FTP in FTP User Account menu Enable Anonymous FTP for this domain in Unix FTP vhost KI Home Directory hsphere local home ftpuser KI Name of the server fipserver J KI E mail of the administrator olesya psoft net Kl IP Address of the FTP server 192 168 116 245 KI Virtual FTP traffic 0 KB used out of 1 0 GB limit amp Kl Virtual ftp users KI virtual ftp directories 3 KI Anonymous FTP KI Anonymous FTP Upload Facilities Ei in Windows FTP TT Domain name Anonymous FTP Ki example test Ei 5 Agree with the charges if any For Windows based accounts set the new FTP virtual host New FTP virtual host FTP server ftp example test FTP server IP 10 140 112 1 Initial status Running Stopped Upload directory Enabled Disabled Name of the server laftp example test Submit Query 66 FTP Management Anonymo
78. bscriptions by clicking their ID number List of active subscriptions Subscription Subscription Subscription Payments Summary Id Type ed e Amount Received Amount Oct 11 Monthly Based 2007 1 Month 0 55 0 0 00 Subscriptions history Subscriptions can be cancelled from your PayPal account page Changes will be applied immediately in the H Sphere User control panel Automatic E mail Invoicing To receive invoices by e mail 1 Select Billing Profile in the Billing menu 2 On the page that shows click to enable option Receiving the invoice by e mail With this option on you will receive invoices by email 150 User Billing Billing Period and Billing Month Accounting for traffic disk usage MySQL and PostgreSQL quotas is determined by a billing month Billing month equals the number of days in the billing period divided by billing period duration in months Billing month determines how far in advance recurrent fees for billing month resources are prepaid Accounting for other resources is determined by billing period Its length can vary depending on your hosting plan Your hosting plan may be configured to allow you to switch between billing periods of different length price and discount policies Based on this difference resources are sometimes referred to as monthly or billing period resources Accounting for other resources is determined by billing period Its length can vary depending on your hosting plan Your hosti
79. ccount on the mail domain If Catch All isn t enabled on any mail resource on this domain such messages will bounce back to the sender with an error notification 4 Check the box next to MAIL ALIAS and click to choose from existing mailboxes list to assign the mailbox alias to it KI MAIL ALIAS Click to choose from existing i You ve chosen mailboxes webmaster mailbox mailbox mailbox mailbox4 Select the mailboxes ei Delete Mail alias won t be created for deselected mailboxes Click with the Shift or Ctrl key pressed to select more than one mailbox To assign a mailbox alias to more than one mailbox 1 Click mailbox names in the list with the Shift or Ctrl key pressed Chosen mailbox es will appear in the list on the right Caution the mailbox alias won t be created for the deselected mailboxes Click Submit and agree with charges if any You can change a mailbox alias or assign it to other mailbox es or do both at any moment after Unassigning Mailbox Alias from Mailbox You can unassign a mailbox alias from the mailbox es it s currently assigned to 1 Click the mailbox alias e mail address in the E mail list on the Mail Manager page Select the mailbox name it is currently assigned to in the left you have chosen mailbox list Press the Delete button next to the list To remove several mailboxes select the mailboxes names in the list with the Shift or Ctrl key
80. chin will help you Web Site Statistics 135 Track overall site traffic including unique visitors referrals domains and search engines Analyze and improve the quality and loyalty of your sites traffic Make more money by maximizing the effectiveness of your search engine optimization and cost per click advertising Urchin software analyzes your website log files and delivers fast interactive reports and graphics on every aspect of your website s traffic and visitors Urchin is easy to install and allows you to view reports in seven languages with clear explanations of what you are viewing on each report Urchin is an essential tool for web designers marketing professionals webmasters and anyone interested in the success of their web business Urchin is modular so you can buy the licenses that best fit your needs AWStats AWStats http www awstats org is a free web analytics tool which can be available both in Unix and Windows hosted accounts It generates web ftp or mail server statistics into graphical web pages AWStats statistics for your domain is available in your browser at http lt your_domain gt cgi bin awstats pl AWStats has a separate configuration file for each serviced domain You can find this file in your home directory lt DOMAIN NAME gt cgi bin awstats lt DOMAIN NAME gt conf To protect your AWStats reports from unauthorized access you need to configure access rules for lt DOM
81. coming P Mail est useri106 greg zzz Alias By to add several aliases at a time enter their names separated by or or SPACE Mail Resources 83 3 Check AntiSpam AntiVirus to enable antispam filtering and antivirus protection for your mailbox 4 Check the box next to MAILBOX and configure Password an alphanumeric combination that authenticates logging into the mailbox It is required when you are logging into the mailbox outside your control panel or when you configure an external mail client to access your mailbox Comment enter description to help identify the mailbox Catch All This property is set for a mailbox resource to catch all mail sent to non existent mail addresses at this domain It can be enabled only for one mailbox per domain Catch All can t be set for postmaster or any other mail resource but mailbox Discard All Incoming Mail If you don t need ALL your incoming mail you can configure your mailbox to discard all incoming mail In this case senders won t receive undelivered mail notifications Alias by use this option for mass creation of mail aliases Enter alias names without the part separated by or or SPACE 5 Click Submit at the bottom of the form and agree with the charges if any gt Toremove a mailbox with preserving other services running on this e mail address 1 Click the mailbox e mail address in the E mail list on the Mail Manager pa
82. d an updated 7 page version of this site your directory on the server will have all the new pages and the old pages that haven t been overwritten If you publish many versions of the Web site the site may become cluttered with old files Warning If you have a complete Web site be careful not to overwrite it with a publish command Warning Don t upload your site to the root of your user directory Instead put it to the specific directory Contents of Home Directory Your home directory contains several default subdirectories Their number and names will differ depending on your plan yet some of them are common for all plans Here are some of the directories that are automatically created and may not be deleted Directories that contain your sites Each of your sites is put in a separate directory The name of the directory is the same as your site s domain name If you have more than one site you will have several such directories These are the directories where you will upload your htm1 files or any other files that you want to make accessible from the Internet Each of these directories may contain their own webalizer or modlogan directories Note Do not delete either of these directories Your site is too valuable to lose at a touch of a button The Logs directory It contains directories for every site with transfer log enabled Each such directory contains its own set of log files that are required to write and read
83. d to the time left to the end of the billing period If new traffic limit is higher than free GBs provided by the plan you are accrued recurrent fee prorated to the time left to the end of the billing period As the result of traffic cycle interruption the billing period for traffic becomes different from the billing period for the account For example you are hosted with 0 free units the traffic limit is 6 GB and the billing period of 6 months starts 1 January By 15 January you run up 3 5 GB of traffic and decide to increase traffic limit 1 2 6 GB of month traffic limit is prorated to 15 days which makes 3 GB Prorated traffic limit of 3 GB is subtracted from 3 5 GB of traffic run up for 15 days which makes 0 5 GB 3 0 5 GB of excess traffic is charged at a usage fee 4 Traffic is reset 5 A new traffic month is open and since then will close on the 15 of each month You are refunded recurrent fee for pre paid 6 GB traffic limit The refund is prorated to five and a half month left to the end of billing period You are accrued recurrent fee for the increased traffic limit The fee is prorated to five and a half months left to the end of billing period CHAPTER 15 Disk Space Your account allows you to host your Web site store incoming and outgoing mail create and manage databases These tasks require disk space on the hosting servers provided to you through individual resource quotas Your acco
84. databases and user privileges using the phoPgAdmin utility that comes with your control panel gt Torun phpPgAdmin 1 Select PostgreSQL databases in the Databases menu 2 Click the name of the database you would like to edit You can also start phpPgAdmin from the PostgreSQL database management page 1 Select PostgreSQL databases in the Databases menu 2 Click the Edit icon for the database you are going to edit PostgreSQL databases LI Database Database Database ja Controls name description owner E unixacc_database test unixacc_pqsql i ei 190 Database Hosting 3 In the form that appears click Built in phpPgAdmin control panel to start editing your database PGSQL database management Host Name RH psgl ultra psoft 192 168 112 152 Port number 5432 Database name unixacc_database U phpPgAdmin Built in phpPqgAdmin control panel you will need properly configured database Database description test A Quota B Used 2 0 MB outof5 MB 2 4 Follow the instructions of the phpPgAdmin control panel to edit your PostgreSQL database Changing PostgreSQL Disk Quota PostgreSQL disk quota is the maximum allowed size of one PostgreSQL database If you exceed this quota you will be charged for overlimit at a different usually higher price gt Tochange PostgreSQL disk quota 1 Select PostgreSQL databases in the Databases menu 2 Click PostgreSQL Database 3 Click the Change icon in the Quota field PGSQL
85. delivered to your mailbox will be legitimate However you will lose a lot of email processes messages that score over 2 Aggressive guarantees anything delivered to you will be legitimate Still a fair chance of false positives processes messages that score over 4 Normal might block some mailing lists messages processes messages that score over 7 Relaxed accepts semi legitimate bulk mail processes messages that score over 10 Permissive accepts almost everything processes messages that score over 14 The default value is usually 5 but this can be changed by the hosting system administrator b Spam processing Mark as spam this will tag the email as spam i e add the word SPAM to the subject line of the email and then forward the email on to the client as an attachment with details Remove this will delete the soam email so when the client performs a send recieve they will never see the email Move To this allows you to specify a mailbox spam email goes to The client will never see this email unless they access the specified mailbox MaxScore level if not Undefined overrides the Spam check level with an alternative score range from 20 to 500 Very Aggressive 20 Aggressive 40 Strict 60 Moderate 80 Neutral 100 Soft 150 Permissive 200 Loose 300 Very Loose 500 If spam email is detected on this level it is deleted irrespective of your choice for Spam processing White List sende
86. der osCommerce http www oscommerce com osCommerce is an open source e commerce and is released under the General Public Lic Add Edit Remove categories products manufacturers customers and reviews Categories to categories structure Statistics for products and customers Dynamic product attributes Tax zones classes and rates Configuration parameters in database fc editing Not tied together with the catalog modul module can be installed on another serv Payment and shipping modules Backup tool Customer accounts Customer address books other shipping destinations Order history Temporary not logged on and permane on shopping carts Search catalog for products or manufact Product reviews by customers E mail notifications Foreseen checkout procedure Secure transactions with SSL Number of products in each category ar Bestseller lists Display what other customers have brou to the current product displayed 164 Online Store Setting Up Miva Merchant gt To set up Miva Merchant 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 Enable Miva E Shop for your e commerce domain Agree to charges If you get the message Run out of MIVA Merchant licenses report to technical support 4 Click the Apply link in the Status column 5 Click the Setup icon that has appeared next to the domain name 6 Click t
87. dicated IP because name based hosting does not support data encryption in HTTP requests In Parallels H Sphere you can use certificate you already have or create a temporary certificate and then acquire a permanent certificate from a trusted authority If your provider offers a Shared SSL certificate you can use it instead of purchasing a certificate of your own If your hosting provider allows it in your plan you can buy and install a permanent Comodo Certificate http www instantssl com ssl certificate products ssl html directly from your control panel Later you can renew permanent certificates on page 175 and check errors and solutions In this chapter Using Existing Key and Certtcate AAA 169 Creating Temporary Certtcete AAA 170 Acquiring a Permanent Certificate ANNE 172 USING SANS SS E 173 Renewing Permanent Certificates Au 174 Managing Comodo SSL Certificates cc cccceeeeeeeeee erect eeeeeneeeeeeeeeeeteesesaeeeeeeees 175 Data Transfer Security 169 Using Existing Key and Certificate gt Toenable SSL 1 2 Click the Edit icon in the Web Service field 3 4 One the page that appears choose the Import SSL certificate option in the 6 Select Domain info in the Domain Settings menu Enable SSL for the domain in the list SSL Support section Enter the SSL Server Private Key and SSL Certificate in the boxes that appear New SSL Support Generate a temporary SSL certificate and certificate
88. dministered you can check the VPS status 1 On the user control panel home page select Server Info from the Virtual Private Server menu Status of vps1 _psoft virtual private server Status Is Running Stop It Virtual Private Servers 199 If you need to restart VPS click the Stop it link To activate it later click the Start It link Adding Custom DNS Records for VPS gt To configure DNS zones and add custom DNS records 1 Select VPS DNS Zone in the Virtual Private Server menu The following page shows DNS configuration Name TTL Class Type Data Built in A records Custom A records Add DNS A Record Custom MX records Add DNS Mx Record Custom CNAME records Add DNS CNAME Record To add a custom DNS record click the link in the necessary DNS record section Changing VPS Root Password You can log into your virtual server with a root password gt Tochange the VPS root password 1 Select Root password in the Virtual Private Server menu Changing root password of vps1_psoft virtual private server Root password p Confirm password a de Change 2 Enter a new password and confirm it again 3 Click the Change Edit button 200 Virtual Private Servers Adding VPS IP gt You can add more IPs to your virtual server 1 Select Server IPs in the Virtual Private Server menu IP addresses assigned to your PS TT YPS IP Address Action E 192 168 112 232 CX 2 To delete existing IP click th
89. e billing period duration in days x 100 Refunds for monthly resources recurrent fee charged over the current billing month x refund percentage 100 Note Refunds for monthly resources unlike for billing period resources are never prorated to the days remaining till the billing month closure If recurrent price for resource has been changed the refund will be calculated based on prices used to calculate the latest recurrent fees prepaid Refunds are triggered when prepaid billing period resources is deleted account s plan or billing period is changed quotas and limits are reduced or when user quits hosting during and after moneyback period In this section Refunds on Deleting Prepaid Billing Period Resources ceeeeereeeeeeeteee 154 Refunds on Changing Hosting Plan 154 Refunds on Changing Accounts Billing Pertod 154 Refunds on Reducing Quotas and Limits ENEE 155 GETING MONEY TEE 155 154 User Billing Refunds on Deleting Prepaid Billing Period Resources Refunds on deleting prepaid billing period resources are calculated by refund formulas Important No refunds are issued for the removal of the resources acquired for free No refunds are issued for prepaid resource that become free upon the removal of the resource units acquired for free Example You are using 2 dedicated IPs As your account offers only one dedicated IP for free you pay for the extra one Removing one of them you wil
90. e s quota allows except for and and will get an error message if you try to do so Periodically e g every 5 min the system scans your home FTP directory mailboxes and databases to see how much disk space is being used and updates the corresponding quota usage readings so you can always check how many MB are being used by the resource and how many more MB can be uploaded To upload more MB than the resource s quota allows you can increase it for your home directory on page 19 mailbox on page 82 MySQL database on page 179 PostgreSQL database on page 186 Microsoft SQL database on page 191 Resources quotas can be max restricted which means you won t be able to increase it any higher when this limit is reached To check how much you can increase your quotas to go to Billing gt Online price and check the Max field in the quota s entry CHAPTER 16 User Billing This chapter answers the most important issues related to Parallels H Sphere user billing In this chapter Ee of Payment gege 144 Billing Bro UR 145 Becoming a Payable User EE 146 Paying With Web Based Payment Systems eee eeeeenneeeeeeeeeeeeeee 147 alte Ee EN e e EE 149 Billing Period and Billing Month ne Zesende gute eege ee Deier 150 Online e 151 Sri e E 152 Bl FUSION EE 156 SAR Packages TE 160 Types of Payment You may have a possibility to choose between these types of payment Credit card this type of payment allows you
91. e description if needed The MySQL Database Creation Wizard Step 1 The first step of the MySQL database creation wizard allows you to create a database In the Name of database field enter the name of the database you are creating This name will be used later when you connect to the database from any database client or tool The Database description field allows you to provide a short description of the database This description is used only in the control panel to remind you of the purpose ofthis database Name of database admin2_ mnysqidb NM Database description Del db Ki Next Database Hosting 181 Note New MySQL databases are created with the username_ prefix where username is a unique identifier that contains either first letters of the name of an account under which this database is created or that account name s first letters and a unique number if there are several account names starting with the same letters This is done to prevent the creation of databases with the same name under different users 3 Agree with additional charges if any In the form that appears create a new user or grant privileges to users of other databases The MySQL Database Creation Wizard Step 2 Adding Users to admin2_mysqldb In this step you will add users and set their privileges on the newly created database In the left part of the form you can add new users In the right part you can set privileges for already existing users on the ne
92. e Mail Info menu and select the mail domain from the drop down box 2 Click Go and you will see the mail service details of the chosen mail domain Mail Manager Mail domains iptest com sl Go Mail Service Incoming POPS Server mal piest com Outgoing SMTP Server mail iptest com Login The e mail address you use e g user domain com Mail traffic 2 KB used since Apr 1 2005 Mail relay DI mail2 test241 psoft gt mail test241 psoft AntiSpam KH D preferences applied to mail resources KA for all mailboxes KA for all mail resources box forward alas responder ii all AntiSpams AntiVirus KM D preferences applied to mail resources KA for all mailboxes KA for all mail resources box forward alias responder ii all AntiViruses 3 Click to add antispam either for all mailboxes of this mail domain or for all mail resources box forward alias responder If necessary you can delete all antispams under this mail domain by clicking the Trash icon 4 Clicking the antispam icon will let you configure antispam settings for mail resources 5 Click the Submit button at the bottom of the form Managing Greylisting Settings Parallels H Sphere 3 3 introduces the greylisting method http www greylisting org of filtering spam for mail domains and mailboxes gt To configure greylisting parameters for a domain 1 2 3 Go to the Mail Info menu and select a domain from the drop down list Click the Edit icon next to the
93. e Trash icon next to it Changing VPS Limits gt You can increase or decrease server limits in the user control panel 1 Select Server limits in the Virtual Private Server menu TT Virtual Private Server Limits Action KI Disk Quota used 430 MB out of 2000 MB 4 a Memory Usage Limit used 3 MB out of 50 MB 4 E Number of Process Limit SE a0 processesup ang 4 E parioj Usage of Context RSS used 3 MB out of 17 MB E Number of Files Limit used 132 out of 250 4 KI Number of TCP Sockets Limit used O out of 10 4 E Hard CPU Load Percentage Limit used 0 00 out of 75 A 2 To change a limit click the Change icon in the corresponding Action section 3 On the page that appears enter a new limit and click Submit Virtual Private Servers 201 Looking Up VPS System Information You can look up system information just from your Control Panel Go to VPS server details in the Virtual Private Server menu System Information Virtual private server tania vps psoft Hostname cp example com Host IP hostname Os Linux Platform i686 Kernel Name Red Hat Enterprise Linux Release AS release 3 Taroon Processors il Update 4 Model AMD Athlon tm XP 2600 Cache 512 KB Date Thu Aug 25 18 41 55 EEST Uptime 3 days 7 34 2005 Load 0 00 0 00 0 00 Users 1 View Memory Usage Type Percent Capacity Free Physical Memory 99 17 1 MB Swap 0 2 9 GB Filesystems Mount Type Partition Percent Capacity Free vfs dev hdv1 56 887 6
94. e bill 2 To view details of any bill in the invoice click its Description in the first column The picture below illustrates details of the initial setup bill User Billing 159 Here is the statement for your Unix account from Apr 2 2002 until Now Opening Closing Balance Changes Balance money on your the difference money on your balance atthe between balance beginning of opening and affected by this billing closing billing period balance transactions during this billing period 1010 40 00 CR 51 10 CR 91 10 CR Your activity for your Unix account from Apr 2 2002 until Now Date Description Debits credits Taxes Balances time and date of the transaction type of fee tax free debit accrual tax free credit transaction balance resource service which you are accrual affected by debited credited for this the period this transaction transaction applies to and tax notes on what called the transaction oie Tae S 4 2 4 13 02 4 2 02 3 21 PM Changing billing period from 1 5 00 MONTH to 2 MONTH cancelled transaction is ignored in invoice calculations and doesn t affect itin any way Setup fee for 4 18 02 6 04 PM MmnogoSearch for 91 10 test ultra psoft Ending balance as of Apr 25 2002 4 00 55 00 00 10 91 10 total tax free debit total tax free total taxes for money on your accruals for this credit this billing balance billing period accruals for period affected by this billi
95. e builder Parallels SiteStudio that will create you a professional Web site in a matter of minutes and post it to your directory on the server Note In Parallels H Sphere 3 3 or higher we recommend migrating from SiteStudio to Parallels Sitebuilder on page 46 gt To start SiteStudio 1 Go to Domain Settings gt Web Options menu for chosen domain 2 Click Login in the SiteStudio section to launch Parallels SiteStudio control panel in a new window 46 Web Site Creation and Publishing Parallels Plesk Sitebuilder Parallels Sitebuilder is a powerful tool designed by Parallels for creating and publishing your Web sites even without having proper skills in Web design gt To enable and configure Parallels Sitebuilder in your control panel 1 2 Go to Domain Settings gt Web Options for your domain Find the Sitebuilder Site field and click the red square icon to enable Parallels Sitebuilder for your domain Pass through the Parallels Sitebuilder setup wizard You will be prompted to configure which Parallels Sitebuilder plan will be used for your Parallels Sitebuilder resource For this click the pencil icon next to the Sitebuilder plan field On the page that appears you will see the plan currently used for your Parallels Sitebuilder resource and the list of available plans To get acquainted with plan details click the magnifier icon next to a respective plan To choose or change the current plan choose one from
96. e e mail address from your contact info although this address is not changeable gt To edit SharePoint settings 1 Click the Web options icon on the control panel home page 2 Select the domain where SharePoint is enabled 3 On the Web Service page click the Edit button against SharePoint 4 Do the necessary changes on the page that appears and click Submit Properties of sharepoint service for example com domain Specify the SMTP mail server to use for Windows SharePoint Services e mail based notifications for alerts invitations and administrator notifications Personalize the From address Reply to address and Own e mail address SMTP server 192 168 116 111 From e mail address client test com Reply to e mail address client test com Own e mail address client test com Microsoft SharePoint Hosting 221 Managing Microsoft SharePoint Users General recommendations 1 We recommend adding deleting SharePoint users via Parallels H Sphere interface Users can be added deleted via your SharePoint site as well however at the next synchronization of Parallels H Sphere and SharePoint databases their user parts all changes will be lost newly created users deleted and deleted users recovered Each synchronization takes place at the moment of adding deleting users via Parallels H Sphere interface All users added via Parallels H Sphere interface become readers You can later change their SharePoint st
97. e icon next to the moderator There can be several moderators both for messages and subscription Message moderators allow messages to be sent to the mail list The message will be passed on to the mailing list subscribers only if a moderator approves it Subscription moderators allow people to join the list If at least one subscription moderator approves the request the user address becomes a subscriber As a rule of thumb most lists use the same addresses for both functions Adding Mailing List Trailer Message trailer is a uniform text added to each message Typically it contains instructions on how to unsubscribe from the list and similar information for subscribers There can be only one trailer for all messages within one mailing list Message trailer can edited at any moment gt To adda message trailer 1 Click the Trailer icon on the Mail Manager page 2 Enter the text that will be added to each of your subscribe messages Mailing List Message Trailer mailinglist example com This trailer will be added to to each message This usually would contain information on how to unsubscribe from the list or where the list html archive is kept Enter yor mailing list message trailer here Submit Mail Resources 93 3 Click Submit To remove a message trailer delete the text and click Submit To remove a mailing list click the Trash icon in the mailing list s Properties section In this section Confi
98. e refer to MySQL Support on page 179 chapter of this manual Set permissions to the admin directory using the htProtect on page 60 utility which is integrated into WebShell File Manager This is done to restrict public access to osCommerce configuration Warning When setting osCommerce on Winbox the admin directory is protected by default Parallels H Sphere setting Therefore it s not a subject to Webshell protection To access this directory user should enter his FTP login info Now let s take a look at the osCommerce controls Edit osCommerce Domain osCommerce Status unixaccount my zone DA gt Apply ON OFF enable disable the resource Switching off your osCommerce will permanently remove all your osCommerce settings databases etc So the next time you enable it you will have to configure it from scratch and you will be charged the osCommerce setup fee EDIT click the icon in case you somehow corrupted the templates and want to get them fixed Also use it if you have just set your e shop to use SSL certificate This option resets the config file using the current hosting settings and restores the osCommerce files from the bundle UPDATE click the icon to update osCommerce on page 167 to the newest version E SHOP click the icon to go directly to your on line store ADMIN click the icon to go to your osCommerce administrative panel Click the Apply link to change server conf
99. e subscription procedure C Subscriplions don t require confirmation Unsubscribe requires confirmation by a reply C Unsubscribe does not require confirmation toa message sent to the subscription address Normally confirmation is not required to unsubscribe from a mailing list However this option gives added security in that one can t remove another without permission e List subscribers Remote administrators can request a subscriber list and search the subscriber log The subscriber list cannot be obtained Mailing list users are not allowed to list the addresses of all subscribers Still you can allow remote administrator to get it The subscription log stores entries for each modification made to the subscriber database Remote administrators can list this log or search it for specific entries For example listing this file allows the remote administrator to see recent additions and removals C Message moderation Message posting is not moderated In special cases the list owner may set up the list to be message moderated On a message moderated list messages instead of going directly to the list to send messages to the list one must know its name If the list is called mailinglist domain com just send a message to mailinglist domain com are sent to one or more moderators They can accept or reject but not modify the message If the message is accepted it is sent to the list unmodified If it is rejected it
100. e that appears describe the server you would like to add and click Submit Alternatively you can simply send a trouble ticket on page 228 to administrator asking him about a custom built server Managing Dedicated Servers 1 2 In the Dedicated Servers menu choose Manage Servers Here you will see the list of your dedicated servers Click a dedicated server name to proceed to the server manage form In this section Viewing Dedicated Server Info 210 Requesting Dedicated Server Upgrade ceeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeenaaees 210 210 Dedicated Servers Adding Extra IPs to a Dedicated Server EEN 210 Creating Reverse DNS Records for Dedicated Server Pe 211 Setting Up Dedicated Server Backup Service ssrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrna 211 Requesting Dedicated Server Remote Heboot 212 Cancelling Dedicated Servers ANEN 212 Viewing Dedicated Server Info This form provides information about dedicated server parameters and traffic statistics along with dedicated server controls Note You are not able to automatically manage dedicated servers Instead Parallels H Sphere sends internal tickets to the administrator and the administrator in turn carries out your requests manually Requesting Dedicated Server Upgrade 1 Go to the Dedicated Servers Manage Servers menu 2 Choose the server you want to upgrade On the page that appears click the Request Server Upgrade link
101. ecaeeeseaeeseaeeseeeeseaeeesaeeeeeeeeeaees 174 Managing Comodo SSL Certificates 0 ceccceceeeeceeeeeeeeeeeeeeeeeeeeceaeeesaaeseeneeseaeeescaeeeeaaeseneeeeaas 175 Database Hosting 179 MNES DEI et A E A A E EAE T 179 Creating MySQL Database and Its User 180 Editing MySQL Databases with GbpMvhdmin 182 Changing MySQL Disk Quota m s aiiai aaeeea ana aeaaea aaae aaa aa a aana aa Nea aan iaie 183 Adding MySQL Users And Granting Them Drivileges A 183 Changing User PaSSWOIds AA 185 PostgreSQL Databases neira iieinn ania iia a a a a peekaa aaie iier ae aaien 186 Creating PostgreSQL Users ccccccceceeeeeeceeeeeeeeeeeeeaeeeeeeeeeeeecaaeeeeaaeseeeeeseaeeesaeeseeeeeneees 186 Deleting Users And Changing Their Password 187 Creating PostgreSQL Databases cecccceecceceneeeeeeeeeeeeeeeeeeeeeaeeeeaaeseeeeeseaeeesaeeseeeseenees 188 Editing PostgreSQL Databases and User Privileges with phpPgAdmin sseesseesseese 189 Changing PostgreSQL Disk Ouota eee eeeaeeeeaeeseeeeeseaeeesaeeneneeseenees 190 Microsoft SQL Databases ttnt tn ttnt tuntun nunnu attunt nunt tn nennen nnn nnnt 191 Creating Microsoft SQL LOGINS ccecsceeeeeeeceeeeeeeeeeeeeeeceeeeeeaeeeeaaeseeeeeseaeeetaeeseeeseaeeees 191 Creating Microsoft SQL Databases nnet 192 Adding New Microsoft SQL Database Users i e ec eeeeesee eens cee ceneseeeeeeeeeeeeteeeeeneeeaes 193 Changing Microsoft SQL Database Ouota ee cece cee eeee tee teae teas eeeeeeeeeeeeteneeeeeeeaes 194 Managing
102. ed on it gt To set an existing SMTP domain as Primary 1 Go to MS Exchange gt SMTP domains menu of your Control Panel 2 In the column Primary click the button to enable disable next to the domain 216 Microsoft Exchange Hosting Adding MX DNS Records for Microsoft Exchange SMTP Domains gt 1 2 To add MX records to the specific SMTP domain Go to MS Exchange gt DNS menu of your Control Panel Click to enable necessary domain Once it is enabled DNS record is created Note Enable an MX record only if the domain is created in this account and is used for MS Exchange hosting Do not enable an MX record if the domain is registered with another hosting account In this case add the corresponding MX record into the DNS configuration of this other hosting account Managing Microsoft Exchange Distribution lists A distribution list is a list of e mail addresses identified by a single name such as list_name domain com When an e mail message is sent to the distribution list name it is automatically forwarded to all the addresses in the list Microsoft Exchange allows you to manage centralized mailing lists for groups of users SH P gt y o N y gt v To add a distribution list Go to MS Exchange gt Distribution list menu of your Control Panel Click the Add Distribution List icon Fill in the form you will be taken to Name distribution list name Managed by Mailbox Principal Name To edit an exis
103. en posting a trouble ticket do not enter texts in HTML Support system will not transform it into the plain text but post it as it is E g entering lt i gt problem lt i gt will show up in a trouble ticket only as lt i gt problem lt i gt which will make it difficult for TechSupport staff to read Use it only when HTML tags are important Attachment when creating a new ticket you can add attachments 1 Click the Attachment icon in the Attachments section The pop up window will appear H 4 Mozilla Build ID 2004042110 Mox Select the file to upload Vhome Desktop agreement Browse Upload 1 In the pop up window click Browse and select the file 2 Click Upload The filename shows in the Attachments section 3 Click Submit Your ticket will be sent to the technical support Alternatively you can launch the trouble ticket composer from virtually any place in your control panel by clicking the button Edit Domain Domain name Ki Sub Domains Ki IP Address Ki Name Servers demo242 pot Qh SI 192 168 116 246 Shared IP CHANGE to Dedicated IP ns2 demo242 psoft gt ns demo242 psoft gt 192 168 116 242 If the information in the popup does not answer your question you would be suggested to send a Trouble Ticket Technical Support 231 Following Up Trouble Tickets gt To browse through your trouble tickets and answers to them 1 Select Trouble Tickets link in
104. enable virtual FTP for Click Change to Shared IP in the IP Address field gy oun wung SEI Kl IP Address 192 168 112 152 Shared IP CHANGE to Dedicated IP 2 ZE e 30 Domain Configuration 4 If prompted confirm the change by clicking Yes agree with the above Important After you switch between shared and dedicated IPs it will take several hours before the domain becomes available at the new IP address Domains on dedicated IPs don t have instant access aliases You can use an IP only server To create it choose no domain during signup Following the signup you should change IP to Dedicated Configuring Domain Aliasing Domain aliasing is creating domain names that point to other domains For example if your domain name is example com you can register another domain name e g example net and have it point to the location of example com This means every Internet user who goes to example net will land in example com A domain alias may have its own DNS zone custom DNS records separate mail service The new concept of domain aliasing is treating domain aliases as full featured domains It means that they can be registered renewed via domain registrar right from your control panel Besides domain aliases can be easily turned to full featured hosting domains and vice versa This concept provides you with more flexible approach to creating web hosting mail service aliases Currently Para
105. ervice access using this subaccount Next 7 Now enter information necessary to identify the user on SharePoint Web site Add a new windows subaccount Sharepoint user nickname aA peter Sharepoint user e mail peter example com Next 8 If you chose to Allow FTP access as well you need also to determine relative home directory on page 58 Add a new windows subaccount Relative home dir a Next Microsoft SharePoint Hosting 223 Enabling Microsoft SharePoint Access for an Existing FTP Subuser 1 Click the Web Options icon on the control panel home page 2 Select the domain where SharePoint is enabled 3 On the Web Service page click the Edit button against SharePoint 4 On the page that appears click Add new assignment Properties of sharepoint service for example com domain Domain Name Nickname e mail Controls 5 Choose the Modify an existent windows subaccount and click Next Choose an FTP subuser Pick subaccount from listed below tommy 3 gregory Sa 6 Enter user nickname and e mail as in the previous section Deleting Microsoft SharePoint Users gt To delete a SharePoint User 1 Repeat steps 1 3 in the Creating New SharePoint Users on page 221 section 2 Click Remove this assignment for the necessary user Properties of sharepoint service for example com domain Domain Name Nickname e mail Controls billy billy billy example com x peter peter peter example com x 2
106. fic limit on the 15 of November your traffic will be reset and a new billing month will start If you expect to run up more traffic than comes with your plan it s a good idea to raise your traffic limit To change the traffic limit Select Quick Access in the Account menu Click the Change icon next to Total traffic E EE E Ne Enter how much traffic you expect to run up throughout your billing period Read more about traffic on page 138 Changing Disk Quota Depending on your plan configuration billing for disk space is based on either disk quota or disk usage Disk Usage If your disk space billing is based on disk usage the Statistics section will display a bar showing average summary disk usage since the beginning of the billing month 20 Control Panel Basics In this section you will also see the summary disk usage for the last day It is the total disk space used by files in your FTP home directory all your mailboxes and databases at the moment of the system scan As a rule the scans run every night Disk Quota If your disk space billing is based on disk quota the Statistics section will display a bar showing the amount of disk space actually used out of the disk space allowed by your account quota This bar shows disk space only on the web server Pee To change your disk quota Go to Account gt Account Settings menu Click the edit icon in the Quota field Enter new disk quota and submit Read
107. filled these fields Eudora will populate other settings based on your input Select Checking Mail on the left and fill out the form that shows 2 x op JohnSmith example com Getting Started a Checking Mail Incoming Mail A Sending Mail T ME If Available STARTTLS Composing Mail e Paar Mail Server POP and Login Name should be populated from your input on the Getting Started screen Check for mail every X minutes determine how often Eudora will check for new mail messages when you are connected Send on check allows you to send any outgoing mail messages at the time that you check for incoming mail Save password check it and you won t enter it each time you check your mail 5 Click OK to save settings 6 Select Incoming Mail on the left and check the necessary options KS Getting Started Checking Mail Incoming Mail Sending Mail Composing Mail Server Configuration must be set to POP Leave mail on server allows your e mail to be stored on a server Otherwise mail can be deleted after storing for a certain amount of days or upon emptying from Eudora s Trash bin Skip messages allows you to not download messages that are of a large size Offline should not be checked Authentication style should be set to Passwords 7 Click OK 8 Select Sending Mail on the left Options Rags Category Return address JohnSmith example co
108. find the mnoGoSearch option Click the Add URL icon you will be prompted to enter the URL you want to add The URL will appear on the Web Services page in the mnoGoSearch section You can extend your mnoGoSearch capabilities for example set local charset by editing the indexer conf file To learn how to work with indexer conf refer to indexer conf dist which can be found in the account fe mnogosearch domain directory Note If you mishandle anything you can always restore mnoGoSearch configuration to the default by clicking the Edit icon but all your custom settings will be lost Fixing Broken Scripts If you have accidentally deleted any of your CGI scripts and or the index page index html you can restore them to default To get rid of any undesirable changes in you CGI scripts and go back to the default settings delete the unnecessary files and restore the scripts ee To fix restore the scripts Select Domain Info in the Domain Settings menu Click the Edit icon in the Web Service field On the Web Service page click the Restore to default link CHAPTER 12 Mail Resources Parallels H Sphere has an advanced mail system that is easy to manage Click the Mail Info menu to manage your account mail services from the Mail controls page Mail Manager Mail domains Mail Service Incoming POPS Server Outgoing SMTP Server Login Change Mailbox Password Link RH Mail traffic Mail relay AntiSpam H
109. from your mail domain correspondent s server checks if the IP address that the e mail s come from is listed in your SPF DNS record If it s not the e mail will be rejected or flagged as suspicious E mails sent to your mail domain will undergo similar check up Provided SPF in enabled on the sender s mail domain e mails coming from the IP that isn t listed in the senders SPF DNS record will be rejected or flagged as suspicious according to your SPF policy configuration SPF can be enabled disabled for a mail domain and or domain aliases with mail service or mail domain alias You configure SPF preferences when you enable SPF Later you can change SPF configuration by clicking the Edit icon next in the mail domain mail domain alias SPF entry Kl SPF pa you will be taken to SPF preferences page Change SPF preferences for unix0307 moroz ded Fail C SPF mechanism prefix E Softfail Pass Neutral Apply the selected option for all domain aliases with SPF T Submit Here you set SPF politics or recommendations on how mail received from your mail domain should be treated by correspondent s mail server For example by setting SPF mechanism prefix to fail you announce that any message received from this domain is a forgery and recommend corespondent s server to reject it In this section Enabling SP gee mnra one ee ee ee ee 117 Disabling bol al ae er ee ee E A E T 118 Enabling SPF gt To enable SPF on do
110. g PostgreSQL Disk Quota ccccccceeeeeenee eter eet eeectaaeeeeeeeeeteeeenaeeeeeeees 190 Creating PostgreSQL Users gt To create a PostgreSQL database user 1 Select PostgreSQL in the Databases menu and the Add PostgreSQL user form automatically appears 2 Fill the Add PostgreSQL user form on the PostgreSQL Users page Add PostgreSQL user J Username unixacc_ pgsql Password a Confirm Password zy KEE 3 Agree to additional charges Database Hosting 187 Deleting Users And Changing Their Passwords gt To delete the PostgreSQL database user 1 Select PostgreSQL Users in the Databases menu 2 Click the Trash icon next to the user name on the PostgreSQL user management page 3 Agree to additional charges Important The Trash icon appears only next to non owners The owner of a database cannot be deleted unless you remove the PostgreSQL database PostgreSQL Server Settings kd A HostName psql ultra psoft K Port number 5432 PostgreSQL users management LI Users created by you If you wantto drop a user first delete all the user s privileges If you do not do this a new user will have the privileges of a deleted user User name Controls unixacc_pgsq A unixacc_pgsql2 A EN 188 Database Hosting To change user password gt 1 Select PostgreSQL Users in the Databases menu 2 Click the Change icon next to the name of the user 3 Enter a new password confirm it and click Change
111. ge 2 Uncheck MAILBOX and click Submit Note Postmaster mailbox can t be deleted gt To remove a mailbox with other mail services running on this e mail address 1 Go to the Mail Manager page 2 Click the Trash icon next to the target mailbox Note If Catch All is enabled for a mailbox it can t be deleted To delete a Catch Al mailbox first switch Catch All OFF or switch it to another mailbox Mailbox Storage Quota Mailbox quota defines how many megabytes of mail you can store in your mailbox You can t store more than allowed by the mailbox quota It s not included into the site disk space quota If your hosting plan allows you can increase the initial free mailbox quota gt To increase mailbox quota 84 Mail Resources 1 On the Mail Manager page click the MB link in the mailbox Properties section E mail Resources included Properties postmaster example com D 10 MB Unchangeable ck mailbox example com cb a 3 2 Gd 0 03 MB of 5 MB D Subscriber mailesource example com 2 2 Enter new quota size in megabytes and click Submit From this moment on you will be charged for the difference between this new amount and the free amount your hosting plan grants This charge will be added to the recurrent fee at the beginning of each billing period Note You cannot change quota for the postmaster mailbox Signing into a Mailbox To send and receive mail from your mailbox you should sign in On the Ma
112. gin and password that will be used by this other user and the directory this user will be restricted to The directory must be relative to your home directory If you leave the directory field empty FTP sub users will have access to your whole home directory Notes FTP subaccount s directory can be multi level nested subdirectory relative to your home directory For Windows accounts you must use the VP character as a delimiter in the path You must not add the leading slash domain com dir subdir for Unix domain com dir subdir for Windows In Parallels H Sphere 3 0 when creating FTP subaccounts you can also make the FTP subuser being set up a SharePoint user For this on the first step check Allow sharepoint access as well and enter SharePoint settings on page 218 FTP subaccount traffic is a part of the Total Summary traffic on page 138 but you can always see how much FTP traffic has been run up by an individual FTP subaccount by going to the FTP Manager page and clicking the Edit icon next to the subaccount login Important Windows FTP subaccounts work only if Webshell on page 60 version is 4 3 2 and up Virtual FTP Only for Unix based accounts Virtual FTP provides ampler possibilities than FTP sub accounts You can give your authorized Virtual FTP users access to more than one directory and specify a different set of permissions for each directory Virtual FTP users log right into your root but ca
113. guring Mailing Lists cee adie oe ae ee ars Ne eae Olea eae 94 Configuring Mailing Lists You can configure mailing list by clicking the e mail address in the E mail list on the Mail Manager page List owner e mail address subscribe example com Enter the e mail address that enables mail list subscribers to report their problems or error messages sending requests to your_mailinglist owner domain com Since EZMLM can take care of virtually all requests without human intervention the list owner may read mail only infrequently Archived C Not archived By default all messages sent to a list are kept archived This way subscribers can later retrieve messages from the archive For instance subscribers haven t been following the list for a while or they just want to see the discussion of a specific question E g retrieve one message at a time with the get command your_mailinglist get 123 domain com get message 123 Read more on commands to access the ezmlm message archive http www ezmlim org ezman 0 32 ezman1 html ss1 7 20 The archive is also used to create digests on page 88 You can view mailing list archive from your Control Panel For this click on the magnifying glass above the Archived option Archive Q This will carry you to a web interface where you can view and search for monthly archived messages received by your mailing list Lists Months lt lt lt userl test183_psoft gt gt gt Conf
114. he Install button and complete the installation MIVA Merchant 4 12 You are going to setup MIVA Merchant 4 12 Ifyou have already installed MIVA Merchant 4 12 manually nothing will happen Install 8 Online Store 165 Click the Edit icon to configure your Miva shopping cart Alternatively you can do it using Miva administration panel When it prompts you for a login and a password enter those you use for your FTP account Click the View icon to see how your online store looks from the Internet To remove Miva Merchant database with all its entries click the Uninstall icon Setting Up osCommerce gt To set up osCommerce online shop 1 2 3 Select Domain info in the Domain Settings menu Click the Edit icon in the Web Service field On the page that shows enable osCommerce for the online store domain Agree with charges if any Create a database and a user osCommerce uses MySQL databases to store your commercial data such as products or catalogues MySQL databases New user sl f E atabase unixacc_test NEXT 166 Online Store Warning Assigning a previously created MySQL database for use by osCommerce will clear contents of all its tables The databases used by osCommerce will show among your MySQL databases as Locked By osCommerce You can manage osCommerce databases with any MySQL GUI client or the built in phpMyAdmin control panel For more information on MySQL pleas
115. hoose the existing mail resource skip to Step 4 Add new E Mail Email address sms test2 zone AntiSpam k AntiVirus a 3 Enable antispam on page 107 and antivirus on page 113 for mail SMS For security reasons we strongly recommend it to minimize the risk of using your Mail SMS for distributing spam 4 Scroll down to the Mail SMS section and configure it HI F maLsms Max size of one SMS message H 160 in bytes Max messages for one email 3 x Recipients phone numbers in e mail format H Sender filter a 380671234567 sms kyivstar com Submit Check the box next to Mail SMS to add this resource Set Max size of one SMS message as a rule mobile providers allow up to 160 bytes per one SMS message you can set less Set Max messages for one email Your SMS messages will be formed out of email according to the max size of the message you have set If email is bigger it will be truncated You can later check email in your mail inbox If smaller administrator s value of max messages will override your user settings Example 1 You set max SMS message size to 160 bytes and max number of messages to 3 2 You receive an email of 1000 bytes in size 3 According to your settings cell phone user will receive 3 SMS messages by 160 bytes each including mail header It makes 480 bytes in total with the rest 520 bytes of email truncated Enter recipients phone numbers in email format e g XXXXXXXXXXXX sm
116. ible by a dedicated IP Submit Parking External Domains This feature allows using Parallels H Sphere DNS server to map IPs to domain names serviced and hosted on other servers not those of Parallels H Sphere In this case a DNS zone is created with a custom DNS A record for the domain name and its IP is entered in the form below Domain parking z Register a domain for your site that is hosted elsewhere This will create a DNS zone that will map this domain to the IP of the server where your site is hosted Domain name hwww example org Domain IP address 192 168 112 55 Submit CHAPTER 5 Domain Configuration This chapter dwells on domain and subdomain configuration domain and server aliasing shared and dedicated hosting and so on In this chapter Removing DOMainS EE 27 Enabling Instant Domain Aliases sci icccccasesssscrcsainceressanscntrteroresavevasedineenssanensine 28 Creating Subdomains EE 28 Configuring Shared or Dedicated IP Hosting 29 Configuring Domain Aliasing sssesesneeneeeseeesenerrntreserrnrrrnrrrssrrrnernnnnnssrrrrnrenn 30 Adding KENE 34 Configuring Domain Renewal EE 35 Changing Domain Contact and Billing Irtormaton 37 Adding Web Access Control 37 Removing Domains To remove a domain Select Domain Info link in Domain Settings menu on the left Click the Delete icon in the Domain name field at the top of the page 2 N ES e Confirm the deletion by clicking Yes agree wi
117. ich can t be registered automatically e g your_domain de prefer a different registrar than the one used by your hosting provider In either case you need to make sure that the domain name is valid Enter it into the box omitting the www part Following the registration you will get an e mail notification with the information to send to your domain name registration company They will make appropriate changes on the root DNS servers and within a couple of days your domain will be accessible at the new IP address Right after registering the domain in your user control panel your site will be available by the instant domain alias Domain registration is a standard procedure First you purchase a domain name from a domain registration company Second you register this domain name with your web hosting provider and get your new IP address It is only then that your site becomes available to all Internet community This is true for both standard and nonstandard domains In case of standard domain names however the registration process is automated Creating Third Level Domains Third level domains are registered on your provider s DNS server You don t need to register a third level domain with a domain registration company If you choose to create a third level domain it will contain your provider s domain name E g if your provider s domain name is besthosting com and the third level domain you are registering is mythirdleve
118. ificate does not match the name of the site Note When designing your pages set any internal links to images or frames as lt a href https user domain com images example jpg gt orsimply lt a href images example jpg gt If you use the lt a href http gt link your visitors will get the message The page contains both secure and non secure items This is not much of a problem in terms of security since visitors may simply choose the do not display non secure items option but no graphics will be displayed Renewing Permanent Certificates If your certificate is about to expire renew it 1 Find the certificate signing request CSR that you saved when acquiring the old certificate 2 Go to your certificate authority and choose to renew the certificate When requested enter the CSR 3 After the permanent SSL Certificate has been generated save it toa secure location 4 Select Domain info in the Domain Settings menu 5 Go to the Web Service page and click the Edit icon next to the SSL Support 6 Enter the corresponding certificate into the box of the form that opens Edit SSL Site Name unixtest test190 psoft Certificate File Install Certificate based on previously generated Certificate request Upload Data Transfer Security 175 7 Click Upload 8 Now you can use the certificate jointly with the private key you have saved Note The Different ke
119. iguration Without it osCommerce may not work Online Store 167 Updating osCommerce to 2 2 MS2 osCommerce 2 2 Milestone 2 contains lots of bugfixes so if you run the prior version we highly recommend updating your online store building software to version 2 2 MS2 gt To update osCommerce to version 2 2 MS2 1 Back up all your custom osCommerce settings 2 In your control panel go to the osCommerce settings page 3 Choose the domain you are running your online store on and click the Edit icon That will update osCommerce scripts 4 Click the Upgrade icon This will update osCommerce database Edit osCommerce Domain osCommerce Status unixaccountmy zone D a e a Ok Please make sure that your current osCommerce version is older than 2 2 MS2 before performing the upgrade When updating osCommerce IGNORE the following message Warning Installation directory exists at hsphere local nome your_account_name domain_name catalog install Please remove this directory for security reasons Complete the update and only then remove this directory CHAPTER 18 Data Transfer Security SSL Secure Sockets Layer protocol is a standard for transmitting confidential data such as credit card numbers over the Internet Most true business sites support this feature which allows more security in data transmitted over the web SSL uses a private key to encrypt data that is transferred over the SSL connection SSL requires a de
120. igure Search lt lt lt Page 1 of 1 gt gt gt Month Year Messages January 2006 2 by Thread by Date April 2006 1 by Thread by Date lt lt lt Page 1 of 1 gt gt gt Lists Months lt lt lt userl test183_psoft gt gt gt Configure Search Powered by Positive Software Corporation Check Not Archived to disable archiving the messages sent to the list Archive access is open to anyone or subscribers only depending on the Guard settings Block archive Only moderators are allowed to e access the archive You can prohibit the overall access to the archive and authorize only moderators to get at it Digest No digest Do nol set up the digest list Check the Digest box to set up the mailing list with a digest function The digest is a special kind of mailing list extension Instead of sending separate messages it sends out a collection of messages ordered by digest subscribers collections of messages Digest is sent out when a predetermined time or traffic limit has been reached Receiving digest is very convenient for users who want to follow a list but not to participate in the discussion Digests contain each message as it was sent out by the list No editorials no missing messages If the list owner has chosen to restrict posts and archive access to subscribers digest subscribers are automatically given the same privilege From the subscriber point of view the digest
121. ike to enable mail domain alias for In the E mail Setup Functions section click New Mail Domain Alias E mail Setup Functions New E mail Q New Mailing List New Mail Domain Alias 1 Resources E mail H included ER postmaster stacytest2 com ci 10 MB Unchangeable th 0 03 MB of 1 MBER webmaster s webmaster stacytest2 com cb account 5 On the page that appears choose the domain alias to enable mail domain alias on and click Next New Mail Domain Alias Domain Alias samplez com 6 Click Submit on the next page to confirm your choice and agree with charges if any Removing Mail Domain Aliases Important When removing mail domain alias you remove aliases for ALL your mail resources on the primary mail domain You cannot remove a mail domain alias for an individual mail resource gt Toremove a mail domain alias 1 Go to Mail Info gt Mail Manager 2 Click the Trash icon next to the mail domain alias that you are removing in the Mail Domain Alias section Mail domain aliases test com ii New Mail Domain Alias Mailbox Aliases Mail aliases are alternative addresses to existing mailboxes on page 82 on the same domain name Messages sent to a mailbox alias arrive to the primary mailbox Creating Mail Aliases 1 Click New E mail on the Mail Manager page 2 Enter the mailbox alias name in the Email address field 3 Check the Catch All box to intercept messages sent to a non existing a
122. il Manager page click the Launch Webmail icon E mail a Resources included Properties postmaster example com D 10 MB Unchangeable A mailbox example com ch S 2 0 03 MB of 5 na Subject Autoreply Provided you signed up for a Unix Linux plan you can also sign into your mailbox from outside your control panel by entering http YOUR WEB SERVER IP inthe Address field of your browser and clicking the IMP mail client link on the page you are taken to Postmaster and Webmaster You get Postmaster mailbox for free Webmaster is a regular mailbox and it counts towards your total mailboxes This means if you get 0 free mailboxes you pay for the Webmaster box but you don t pay for Postmaster When postmaster and webmaster mailboxes are created Catch Allis disabled by default You can enable it entirely in the Globals menu Forward on page 85 is disabled by default Option Discard all incoming mail is enabled by default You can t change quota for the postmaster mailbox Postmaster mailbox can t be deleted Mail Resources 85 Mail Forwards Mail forwards redirect all mail sent to the mail forward e mail address to other e mail addresses Important Mail forward cannot be set with Catch All as postmaster gt To create a new mail forward 1 Click New E mail on the Mail Manager page E mail Setup Functions KA New Mailing List New Mail Domain Alias 2 On the configuration page th
123. ion your suspended account is likely to be completely deleted in a couple of days and then all your account settings will be lost Paying With Web Based Payment Systems If you choose to pay with a web based payment system such as PayPal or WorldPay you need to make an advance payment not less than the registration fee 1 Create a billing profile on page 145 with a web based payment system if you haven t yet A section with the amount due appears at the bottom of the billing info page Click submit query you will be redirected to this gateway web interface to make the payment You may have to create an account if you don t have one Use the following form to transfer money to your account via PaySystems 24 4 Submit Query 2 Click submit query you will be redirected to this gateway web interface to make the payment You may have to create an account if you don t have one 3 Submit the payment If the money is successfully charged to the credit card the control panel receives a confirmation and the payment gets registered 4 Give your web host some time to process the payment and enable the account You will receive a welcome email upon account activation Since you pay outside the control panel your credit card info won t be stored in your billing profiles and billing info won t show in the control panel In this section PayPal SUBSCTIPO EE 148 148 User Billing PayPal Subscription PayPal subscriptions
124. irectory below this one A permanent redirection for this resource Submit Redirect status Web Site Navigation 51 The exact URL entered above redirects requests for any files in the indicated directory to one file For example to redirect all requests for products html file to the following URL www example net enter www example net products html in the To field and select this option You can redirect requests to URLs with parameters for example www examples net param1 yes Note you can redirect requests for files and directories both to your own site and to any other external URL A directory below this one redirects a parent directory to a child directory For example to redirect your examples net products directory to a subdirectory named news enter excample net products news in the to text box and select this option Without this option the Web server will continually map the parent to itself A permanent redirection for this resource sends the following message to the client 8301 Permanent Redirect Redirects are considered temporary and the client browser receives the following message 302 Temporary Redirect Some browsers can use the 301 Permanent Redirect message as the signal to permanently change a URL such as a bookmark 52 Web Site Navigation Directory Indexes This tool allows you to set your own index pages instead of those specified in the defa
125. is chapter Accessing Your SSH Account duet deu EEN ENEEEERdeuEgER eeh 68 Running Shell Scripts With Crontab 69 68 SSH Access to Server Accessing Your SSH Account gt To request shell access to the server 1 2 Select FTP User in the FTP menu Enable Shell Access and administrator will receive the request on his control panel 3 Agree with charges if any 4 Click the Request Status link that appeared to learn if your request has been processed by administrator Depending on the request status the Request status will show up as not reviewed by administrator or granted by administrator If shell access is granted by administrator it turns ON and opens you access to the server Important Parallels H Sphere 3 1 users with SSH access enabled will be automatically limited to their home directory This is done for security reasons in order to restrict users from running certain commands and accessing system directories However users will still be able to create copy move rename and delete files and directories and run a variety of utilities and file managers Utilities cat echo ln mkdir ps rm sh cp date kill ls mv pwd rmdir sleep md5 md5sum ping awk diff find id sed tar whereis basename dirname grep ldd sort touch which cut du head more tail vi whoami clear File managers mc ytree vifm deco SSH Access to Server 69 Running Shell Scripts With Crontab Cr
126. it instead of purchasing a certificate of your own Unlike a regular SSL certificate it costs less doesn t require a dedicated IP and belongs to an equally trusted Certificate Authority The disadvantage of Shared SSL is that it can be used only with third level domains Shared SSL requires that your site runs on a Shared IP gt To secure your site with Shared SSL 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 Enable Shared SSL for the domain in the list 4 Agree to charges if any If you are using a second level domain example com you will be asked to create a third level domain alias for example domainalias example com New 3rd level Domain Alias In order to use a shared SSL certificate you need to create a third level domain alias for your site Please choose an appropriate name for it Alias for domain subtest unixtesttest 90 psoft subtest test 90 psoft sl Submit 174 Data Transfer Security Now the site is available both at the non secured second level domain name e g http example com and at the secured third level domain alias e g https example victor psoft Note that Shared SSL certificates work only within one domain level i e for user1 example com and not for www user1 example com In the example above the certificate will not work for www example victor psoft and your visitors will get the warning The name on the security cert
127. k en sf i Ma Tee IOI Re Temporary SSL certificate SSES BEGIN CERTIFICATE MI IDCTCCAnKgAwIBAg IBATANBgkqhkiG9wOBAQQFADCBmTELMAKGA LUEBhMCVVMx CZAJBQNVBAgTAk5 ZMREwDwYDVQQHEWhOZX cqww9yazEaMBgGA1UEChMRUG9ZaXRp 2 9mdHdhcemUxG jAYBQNVBASTEULuc i BUZWF tMRAwDgYDVQQD oZXJ INS AO JKoZI hv cNAQkBFhFpbnNoYwxsQH 2Z0Lm5 LdDAeFwow NDA2MjMyMDUzM j FaFwOwNTA2M4MyMDUZM j FaMIGLMQswCO VUZELMAKG ALUECBMCTKExDTAL E BACTBHR1 C3 BTAPBGNVBAGTCEJP wMQowCAYD ZNO MSAwHgYJKoZI AQEFAAOB QAw JEau45Uwe hv cNAQKBEMFAZG gYkCgYEAz bw J6hiYIINY at Tiree ta ECH xRF6XOq6h Pak ok eo aT a ey Submit Query SSL Certificate Signing request includes the details that you submitted on the previous step Use this request if you want to get a permanent SSL certificate from a trusted Certificate Authority such as Comodo CA http www instantssl com ssl certificate products ssl html Thawte or VeriSign SSL Server Private Key is the secret key to decrypt messages from your visitors It must be stored in a secure place where it is inaccessible to others Don t lose this key you will need it if you get a permanent certificate Temporary SSL Certificate validates your identity and confirms the public key to assure the visitors that they are communicating with your server not any other party 8 Click Submit Query 172 Data Transfer Security Acquiring a Permanent Certificate gt To acquire a permanent certificate 1
128. ke some time it will be automatically installed on your domain Comodo SSL certificate can be renewed within 30 days to the expiry date The new certificate will include the number of days before expiry since the renewal request You can t request certificate renewal more than 30 days before expiry gt 1 To renew certificate Go to Web Options in the Domain Settings menu and click Edit next to the chosen domain On the page that appears click Renew Certificate Disable SSL support Your 1 Year InstantSSL Certificate TrustLogo Card Payment TrustLogo installed and fully functional SSL Support Expiration date 9 10 06 Renew certificate SEI On the page that appears you will see see the billing statement and certificate owner info To renew certificate click Submit Renew Comodo SSL Certificate Site Name comodossl renew com BILLING STATEMENT SETUP 1 Year InstantSSL Certificate TrustLogo Card Payment TrustLogo 3 00 Subtotal 3 00 PDV 20 0 60 TOTAL 3 60 Your SSL certificate expires 9 10 06 We recommend you to renew the certificate now Certificate Owner Info e mail test test test Company Test Test O Organization Unit OU Locality TestL State Postal Code 1222312 Country United States Address 1 TestL Submit 178 Data Transfer Security 4 Once you have sent the renewal request you will be taken to the Web options page and will see the following Disable SSL support Your 1 Year I
129. l CHAPTER 25 Application Pools Parallels H Sphere implements Dedicated Application Pool for users of Windows 2003 and Windows 2008 platforms IIS version 6 0 and higher provides the ability to configure applications to run in the dedicated application mode This means one or more web applications can be grouped together into so called pools and run in isolation from others assigned to other web application pools Because each application pool runs in its own worker process errors in one application pool will not affect the applications running in other application pools All newly created resources that use application pools are by default created in an appropriate Shared Application Pool There are several pre defined shared pools for all combinations of application pool settings When a web application is being created under a dedicated application pool the pool should exist prior to its creation Now Parallels H Sphere allows you right from your user control panel to create web directories and assign web applications to them in the same time choosing a dedicated or a shared pool for each application This document will tell you how to configure application pools Web directories and Web applications In this chapter Adding Dedicated Application Poos 225 Assigning Web Applications 0 ccecceceeeeeeeeeeeeeeeceeneeeeeeeeeeeeeceeaeeeeeeeeeeeeeennaaees 225 Adding Web DireClOnies wigs sect ceacthueeenes sacs techidepobeaaa
130. l the fully qualified domain name would be mythirdlevel besthosting com Third level domain registration is available only if it s allowed under the selected plan Functionally third level domains have same features as second level domains To register a third level domain name enter the desired domain name in the Domain name field Choose provider s domain name to the right and click Submit Third Level Domain Name Registration Register your own domain based on a domain name we are offering e g POLINA Dn ler AIMAN CN Domainname www example olegt pson sl Submit 26 Domain Registration Hosting Sites Without Domain Names You can also host sites without domain names the so called stop gap domains When you create a stopgap domain you get no DNS zone and you cannot use e mail service However you will be able to access and manage your site using the instant domain alias you get at signup Stopgap domains support web site management and FTP services Also you can have IP only access if you get a dedicated IP To create a stopgap domain just click the Submit button in the Stopgap domain registration form Stopgap domain registration LI Click to host a site without a domain name It will have no DNS zone or mail service but you will be able to FTP configure and view it from the Internet by an instant domain alias thatloo lt s similarto 723 MM Omar zone com Also there is a possibility to make the site access
131. l Area Network Any Available Add gt Remove Properties Set as Default Import Export Set Order Close 3 On the Properties page choose the Servers tab and check My server requires authentication box amp mail example com Properties General Servers Connection Security Advanced Server Information My incoming mail server is a POP3 server Incoming mail POP3 mailexample com Outgoing mail SMTP mailexample com Incoming Mail Server Account name JohnSmith example com Password eesse J Remember password I Log on using Secure Password Authentication Outgoing Mail Server JV My server requires authentication OK Cancel Apply 4 Click Settings on the right Outgoing Mail Server window will show Outgoing Mail Server Logon Information Use same settings as my incoming mail server Ze Log on using Account name JohnSmith example com Password Je eeeee J Remember password T Log on using Secure Password Authentication E Cancel Here you can use the same settings as incoming server enter account name and input another password for outgoing email check Remember password if you don t want to enter password each time you send out email 5 Click OK 6 Back on the Properties page click Apply and OK to save settings and then close all dialog boxes Now that Outlook Express is configured you can send and
132. l be refunded only if it is the IP that you prepaid for If the removed IP was acquired for free no recurrent fees are returned for the prepaid IP that appears to be free now The system will treat this resource as free starting from the next billing period In such cases you are advised to remove the resource to get the refunds and then add it again as free Refunds on Changing Hosting Plan If no billing period change is implied changing plans doesn t close the current billing period If recurrent fee calculated based on target plan prices and free units is higher than refund for the resource unused on the source plan you will be charged the difference Otherwise the account balance will be credited the difference Refunds on Changing Accounts Billing Period If there are more than one billing period you can switch between them When switching to a billing period longer than the time elapsed from the beginning of the current billing period you are transferred to a new billing period with the start date the same as of the one you are switching from For example a 1 month billing period starts on September 1 On September 15 you switch to a 2 month billing period You are then transferred to a 2 month billing period with the start date of September 1 and closure date of October 31 Refunds for the interrupted billing period are calculated as described in refund formulas and subtracted from new recurrent fees prorated to the
133. le If you define a group of IPs you should add mask with the in front of it e g 192 168 112 5 255 255 255 0 Note Don t forget about permissions on directories to where you want to upload export files If you don t have permissions toread write files you cant upload export your lists CHAPTER 6 DNS Settings DNS can be considered something similar to a phone book When you move from one location to another your name stays the same but your phone number may change In order to point your name to the new phone number you must contact the telephone service provider so they assign you the new phone number and update all directory information to reflect you as pointing to this new phone number In this way the IP number can be compared to a phone number When someone calls http www example com your ISP looks at the DNS server and asks how do I contact example com The DNS server responds It can be found at 198 105 232 4 As the Internet understands it this can be considered the phone number for the server which houses the http www example com web site The DNS records for your domain are kept on your hosting server in the place called DNS zone When you register a domain by means of the control panel all DNS records are automatically created for you but in some rare cases you may need to add custom records to your DNS zone An example would be when you want all e mail to be processed by an external
134. le USET ere n Eege ES Zoe dee dee 146 Paying With Web Based Payment Gvetemz 147 SEU Ee en RE 148 Automatic E rmiall INVOICING EE 149 Billing Period and Billing Month EEEEERSEEEENEEEREEEEERSEEEEEEEEREEEERRSEENEEEEEEEEEERSEEREREEEEEEEEEESeEEE 150 ONIN de 151 Plan Da 151 lee 151 Ile 152 Refunds on Deleting Prepaid Billing Period Resources eee eeeeeeeeneeeeeeneeeeeenaeeeeeeaes 154 Refunds on Changing Hosting Plan 154 Refunds on Changing Account s Billing Period 154 Refunds on Reducing Quotas and Limite 155 Getting Money Back 155 elle Halte 156 Extra e le GEN 160 Online Store 162 Miva Merchant and ost ommerce nennen nnen 163 Setting Up Miva Merchant c cccccceceeeceeeeeeeeeeeeeeeeeeaeeeeaeeseeeeeseaeeseaaeeseaeeseeeeeseaeeesaeeeeeesneeeess 164 Setting Up osCommerce cceeececeeeeeeeeeeeeeeeeeeeee eae eeceaeeeeaeeseeeeeseaeeeeaaeseeaaeseeeeseaeeesaeeseeeseeeeess 165 Updating osCommerce tO 2 2 MS2 cccceeccececsecceceeeeeceeeseneeeeeseeeeceeeeeeceseneeeesseneeeesseeeaeeesseeaees 167 Data Transfer Security 168 Using Existing Key and Certificate sseni ceecceceeeeeceeeeeeeaeeeeneeceeeeseaeseeaaesgeneeseaeeesaaeeeeaaeseeneeseas 169 Creating Temporary Certificate i iiruini einna iaaa ea aana aaan aaas aiaiai 170 Acquiring a Permanent Certificate 172 Using Shared SSL srren erneer a n aeiaaeeao aa e etaan tie heatetaivenad A aipa ett Eata ia 173 Renewing Permanent Certificates ccccccseceeseceeeeeeeaeeeeaaeeeene
135. list for the mailing list your_mailinglist domain com is called your_mailinglist digest domain com You use the same commands to work with digest as you do when you work with the main list The only difference is that you use your commands with digest indication Prefix Set up the list so that the outgoing subject C will be prefixed with the list name No prefix Check No prefix to prohibit adding prefix to the subject line of each message that does not already contain it If you want the subject line of each message that does not contain it to include the prefix place the text in the file DIR prefix e Guard archive Archive access requests from e Do not guard archive Archive access request unrecognised SENDER will be rejected from any SENDER s will be serviced Here you can restrict the access to the mailing list archive by allowing only subscribers retrieve the archive Non subscribers requests will be rejected Subscription requires confirmation by reply to a message sent to the subscription address Usually an applicant for subscription your _mailinglist subscribe domain com is sent a confirmation request To confirm it one should just reply to the message When it is done recipient s address is added to the database and he becomes a subscriber This verification mechanism tests if the person at the subscription address really wants to be a subscriber You can always include or exclude confirmation from th
136. llels H Sphere supports hosting mail service alias for the following types of domains Hosting Domain Alias Mail Service Alias domain of Host Existing Site domain of Host Existing Site type type Registered domain Registered domain Transferred domain Transferred domain If you have domain aliases they will continue to operate according to the old scheme To make old aliases full featured domains remove them and then add again as described below gt To configure new domain as a web hosting mail service alias for an existing domain 1 Choose Add New Domain in Domain Settings menu 2 Enter name for your alias and click Submit Domain Configuration 31 Host Existing Site Host my existing website I will change name servers in my registrar Domain name www alias test Submit 3 Click Continue On the Options page choose settings according to the screenshot below Options Include Web hosting Web options Alias to existing hosting domain example com v C without Web hosting Include Mail services Mail domain alias to example com sl Mail options 7 Automatic DNS configuration recommended without Mail services Submit 4 Click Submit gt To disable web hosting mail service alias for a domain 1 Go to Edit Domain page Edit Domain E Domain name alias test 7 3 E Sub Domains ns test162 psoft gt 192 168 116 162 a Sanas ns2 test162 psoft gt 192 168 116 162
137. llow read access check the box to allow users to read or download files or directories and their associated properties Allow write access check the box to allow users to upload files and their associated properties to the enabled directory on your server or to change content in a Write enabled file Write access is allowed only with a browser that supports the PUT feature of the HTTP 1 1 protocol standard Allow source access select to allow users to access source code if either Read or Write permissions are set Source code includes scripts in ASP applications Allow directory browsing select to allow users to see a hypertext listing of the files and subdirectories in this web directory Configure web directory resources To do this go to the Web Service page for this domain choose the needed directory in the Web Directories and Web Applications section and click Go Page similar to this appears Resources available for the web directory are and You can edit and delete web directories except for the predefined Document Root directory which can t be deleted Resources available for the web directory are and _You can edit and delete web directories except for the predefined Document Root directory which can t be deleted You can edit and delete web directories except for the predefined Document Root directory which can t be deleted CHAPTER 26 Technical Support Your control panel comes with an integrated
138. ls invitation Dynamic Web Content 73 ASP gt To add support for ASP Active Server Pages in a Windows based account Select Domain info in the Domain Settings menu Click the Edit icon in the Web Service field On the Web Service page scroll down to find the ASP option and turn it on ba OO N Agree with the charges ASP NET gt To add support for ASP NET in a Windows based account 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 On the Web Service page scroll down to find the ASP NET option and turn it on 4 In Windows 2003 based accounts choose the ASP NET version from the drop down box In Windows 2008 based accounts choose application pool with appropriate ASP NET version 5 Agree with the charges if any 74 Dynamic Web Content Server Side Includes You can add your own SSI aliases or in other words specify SSI file name extensions For example you can specify that all ssi files must be treated as server side includes To add an SSI alias do the following 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 On the Web Service page scroll down to find the SSI option and click the Add icon on its right 4 Agree with the charges if any In the window that appears enter your SSI file extension beginning with a dot Skip this step if you are using a Windows based plan At
139. lternative billing profile the current one becomes deactivated Delete Billing Profile Permanently delete the billing profile you don t need any more Plan You can switch plan on page 15 if necessary Becoming a Payable User If you are a trial user and would like to continue hosting with your hosting provider you must become a pay user For this all you need to do is to create a billing profile If you don t do it during the trial period upon its expiry your account will be suspended This closes access to your control panel and redirects visitors to your site to a suspended account page However suspending trial account preserves its content and configuration and still leaves you a chance to become a pay user 1 Log into your account Your home page will display the suspended notification and invoice to be paid on account resuming Your Account is SUSPENDED Your account has been suspended for the following reason s Your trial period has expired You can view change your Billing Profile You can view your Online Invoice Your invoice to be paid on resuming Your balance for the past period 5 00 RECURRENT Monthly fee for test com domain 7 14 04 6 14 04 2 00 RECURRENT Monthly fee for Unix plan 7 14 04 6 14 04 3 00 Total 35 00 User Billing 147 2 Click You can view change your Billing Profile and create a billing profile on page 145 If you do not become a pay user upon trial period expirat
140. ly 18 Control Panel Basics Changing FTP Password You need your FTP password to upload your site to the server Initially this password is the same as your Control Panel password but you can make these two passwords different To change the FTP password Go to Account gt Account Settings Click the Change icon next to FTP Password ee ee NE Perform changes and submit Control Panel Basics 19 Changing Traffic Limit Traffic limit is the gigabytes of transferred data you pre pay for at the beginning of the billing period Every month the system checks if you stay within the limit and if you don t it charges you for the excess Then your traffic is reset Control Panel navigation is not included into the total traffic Total traffic limit is the amount of traffic you pay for in advance It is charged at the recurrent fee However if you fail to run up all your quota resource you are not returned the payment for the unused megabytes if you exceed the quota you are charged usage fee per each gigabyte of the excess traffic You can always buy additional amount of the resource in order not to be charged the extra payment The system e mails you a notification once you have used 80 of the traffic limit Example If your billing period is 2 months long and started on the 5 of October the first billing month will end on the 5 of November and your total traffic will be reset However if you change your total traf
141. m Incoming Mail Domain to add to unqualified addresses Sending Mail SMTP server mail example com Composing Mail T Allow authentication MV Immediate send V Send on check CH Internet Dialup Secure Sockets when Sending D If Available STARTTLS D Last SSL Info Replying Fy D Cancel 9 Return address and SMTP server should already be completed from previous fields on the Getting Started tab Domain field can be left blank Allow authentication Leave it unchecked for POP SMTP relay Should be checked only for SMTP Auth Relay Immediate send allows Eudora to send messages immediately after being written as opposed to storing them in the Outbox for you to send at a later time Check Send on check to send any outgoing mail messages at the time that you check for incoming mail Leave Secure Sockets as the default setting 10 Click OK to save settings Now that Eudora Mail is configured you can send and receive emails CHAPTER 13 Web Site Statistics Information about the operation of your site is critical for decision making To obtain this information you need to analyze statistical data that is written to log files in your home directory on the server Transfer log Stores combined data about every visit to your site including Remote host IP visitor s IP Time of request when visitor requested the page First line of request Error generated by request if any Size of
142. m paraml yes page Add Redirect H Redirect from http www olegt psoftfindex html to http example com C Permanent status Temporary status Redirect status See other status C Gone status Note When the gone status is used the to argument must be omitted Submit 50 Web Site Navigation If you leave the Redirect from field empty visitors will be redirected from any location in the site In the to field you can enter URLs with parameters as illustrated in the screenshot above Leave Redirect status as is unless you want to change the default Permanent returns a permanent redirect status 301 indicating that the resource has moved permanently Temporary returns a temporary redirect status 302 This is the default and indicates to the client that the resource has moved temporarily See other returns a See Other status 303 indicating that the resource has been replaced Gone will cause a visitor s browser display The requested resource is no longer available on this server and there is no forwarding address Please remove all references to this resource message when trying to go to the to URL Windows based accounts In Windows plans redirect works in a slightly different manner New Redirect H Redirect from www olegttest clegt psoftfindex htm to ip si hunn sample con The client will be sent to The exact URL entered above A d
143. main 1 Go to Mail Info gt Mail Manager and choose domain in the Mail domains drop down list 2 Turn ON SPF entry SPF Add SPF to all domain aliases with mail service or mail domain alias Sr AS ene Wh 4 On the page you will be taken to configure SPF preferences on page 116 To enable SPF on domain alias Go to Domain Settings gt Domain Info and click the domain name Click the Edit icon next to the domain alias Turn a button in the SPF entry to ON You can t enable SPF on domain aliases without mail service or mail domain alias On the page you will be take to configure SPF preferences on page 116 Alternatively you can enable SPF on all mail domain s aliases with mail service or mail domain alias by clicking the Add icon below the SPF entry on your mail domain settings page Disabling SPF SE E as D gt 1 2 3 To disable SPF on domain Go to Mail Info gt Mail Manager Choose domain in the Mail domains drop down list Turn OFF SPF entry Turning SPF OFF on the mail domain doesn t disable it on its aliases To disable SPF on domain alias Go to Domain Settings gt Domain Info and click the domain name Click the Edit icon next to the domain alias Turn a button in the SPF entry to OFF Alternatively you can disable SPF on all mail domain s aliases with mail service or mail domain alias by clicking the Add icon below the Trash icon below the SPF entry on your mail dom
144. ment consists of consequent invoices Account Billing Info Credit Limit 100 00 H Balance 76 00 CR Your current billing period started on Oct 27 2004 and ends up on Noy 27 2004 LI Billing Statements Q Plan LI Description LI Total Unix 1254 1289 10 27 04 Open 0 00 Unix 1254 1258 10 27 04 10 27 04 24 00 158 User Billing Balance shows how much money you have on your balance A negative balance shows how much you owe for the services used This is usually appropriate for users who pay by check and for credit card users whose credit cards failed to be charged Credit restricts your ability to buy new resources in case your credit card fails to be charged or you have run out of your check money Description the name of your current account Amount the amount accrued for the billing period This amount consists of accruals for all resources including the setup recurrent and usage fee However it does not include or depend on factual charges nor is it related to debits and credits to the account For example if you were accrued 10 setup fee the Amount will show 10 00 even if your credit card has been immediately credited by this amount From the beginning of the payment period To the end of the payment period In the example illustrated above Opened means that the billing period has not finished A new bill is created for every new payment interval The initial setup fee is putin a separat
145. more about disk space on page 141 Configuring Control Panel Skins gt To select a skin and configure interface design settings 1 2 Select Look and Feel in the Account menu Select the skin from the Choose Design drop down box You will see the skin preview Click the Choose button Note If your browser works slowly with XPressia choose XPressia Lite which is specially designed for such situations Select an icon set in the Choose Icon Set box You will see the preview of images from this icon set Click the Set button Note Choose the Text Links mode if your browser is slow in drawing images Set Tooltips state This option determines whether or not to show hints at the top of each page Control Panel Basics 21 Changing Control Panel Language This option will change all texts in the control panel including labels system notes context online help etc gt Tochange the language of the control panel 1 Select Language in the User menu 2 On the page that appears select the preferred language from the drop down box and click Submit CHAPTER 4 Domain Registration This chapter tells about registering domains via Parallels H Sphere You can create an account without any domain at signup If so your account will have FTP and disk space but without DNS zone Virtual and Anonymous FTP Mail service or ODBC support You can create a domain to this account later in the future In this chapter
146. mple com N Email address Action 1 subscriber2 example com ii 2 subscriber 1 example com ii 1 Remove all subscribers H Add subscriber Submit Batch subscribers creation Submit Mail Resources 91 3 Click Submit gt Toremove subscribers from a mailing list 1 Click the Subscribers icon in the Properties section 2 Click Delete next to the subscriber to delete subscribers one by one or the Delete icon in Remove all subscribers Sending Messages to Mailing List Subscribers To send a message to a mailing list send the newsletter to the mailing list e mail address using WebMail or any mail client such as Outlook Express Managing Your Mailing List Moderators Moderators approve of message posts and requests for subscription Individual moderator s addresses are kept secret even from other moderators The total number of moderators is displayed in brackets in the mailing list Properties column gt To add a moderator to your mailing list 1 Click the Moderators icon in the Properties section 2 Enter moderator s e mail in the field Manage list moderators Mail domain example com Mail list mailinglist example com Email address Action moderator2 example com moderator example com Add moderator Add 92 Mail Resources 3 Click Add 4 Repeat steps 1 3 if necessary gt Toremove a moderator from your mailing list 1 Click the Moderators icon in the Properties section 2 Click the Delet
147. n enter only those directories you allow them to enter To provide Virtual FTP Access to a certain domain do the following 1 If you are using a dedicated IP skip this step Otherwise switch to dedicated IP on page 27 Select FTP in FTP User Account menu Enable FTP for this domain 62 FTP Management FTP Domain Name Fre Anonymous FTP J maxcp test FTP required 4 If you have several domains choose the one to enable virtual FTP for 5 Click the confirmation link to agree with the charges 6 Fill the form that appears Adding new virtual FTP host Home Directory hsphere local home unixtesd Name ofthe server ifpserver E mail of the administrator admin example com Submit Add Name of the Server for the new virtual host This name will appear in the welcome message when guest users connect to your server with FTP clients Enter E mail of the administrator by which FTP users can reach you with questions or comments 7 Create a new Virtual FTP User by going to the FTP Host page and clicking Add for Virtual ftp users New FTP User Login ifptest Password Confirm password a r Submit 8 Click the Add icon for Virtual FTP Directories and enter the name for the new Virtual FTP Directory New FTP Directory Directory fipdirectory Permissions Read Write Le List Grant permissions for all users Submit FTP Management 63 End it with a slash for example Dir1
148. n pick up a dedicated server from available templates or sign up without a server Order a custom built server or add a templated one right from your control panel later In the same way you can send requests for extra IPs server upgrade remote reboot and cancellation as well as set up regular backup service In this chapter Adding Dedicated KEE 209 Managing Dedicated Servers EE 209 Dedicated Servers 209 Adding Dedicated Servers You can add a dedicated server from provided by your administrator or send request fora server Creating dedicated servers from templates Creating dedicated servers from templates gt 1 3 To add a dedicated server from a template Go to Dedicated Servers Add New Server menu in your Control Panel On the list of available server templates click the one you need to see its details If you are satisfied with the server settings click Add The server will appear on the Manage servers page Ordering a custom built dedicated server You can order a custom built dedicated server by simply clicking a link only if this option is enabled by your hosting provider Sending request for a custom built server will issue a trouble ticket to the administrator Then you will get an e mail with login password URL and IP for a new dedicated server gt 1 To order a custom built dedicated server Select Send request for a custom built server in Dedicated Servers Add new Server menu On the pag
149. n next to the Mailbox you need To add a mailbox Go to MS Exchange gt Mailboxes menu of your Control Panel Click the Add mailbox icon Fill in the form you will be taken to Mail Box Plan choose the plan that suits you best Principal name your mailbox name Password a mailbox password in conformity with Windows server password restrictions To edit an existing mailbox Go to MS Exchange gt Mailboxes menu of your Control Panel Click the Edit icon next to the mailbox you want to edit Make necessary changes in the form you will be taken to SMTP Proxy allows to create an alias second e mail address Mail Forward specify the e mail address for your mail forwarding Store and Forward enable if you want your mail to be saved and posted to Mail Forward e mail simultaneously Admin enable if you want to grant administrator privileges to this mailbox Microsoft Exchange Hosting 215 Managing Microsoft Exchange SMTP domains Microsoft Exchange allows you to set up Internet SMTP domains that you may want to accept messages for To add a new SMTP domain Go to MS Exchange gt SMTP Domains menu of your Control Panel Click the Add new domain icon on y Fill in the form you will be taken to gt To remove a SMTP domain 1 Go to MS Exchange gt SMTP domains menu of your Control Panel 2 Click the Trash icon next to the domain you need Note You cannot remove SMTP domain with a mailbox already creat
150. nd docteeeemeraaeiadent areoenenenioesbnaeie 227 Application Pools 225 Adding Dedicated Application Pools Se ce he EN To add a Dedicated Application Pool in Windows Server 2003 Go to Account gt Account Settings in your user control panel In the section Dedicated Application Pool click Add Enter extension and maximum number of worker processes Extension will be used for pool name For instance if your account name is user extension is test the newly created application pool will be named usertestAppPool Maximum number of worker processes can be restricted by administrator To add a Dedicated Application Pool in Windows Server 2008 Go to Account gt Account Settings in your user control panel In the section Dedicated Application Pool click Add Enter extension and maximum number of worker processes select ASP NET version pipeline mode and 32 bit applications support status Note Extension will be used for pool name For instance if your account name is user extension is test the newly created application pool will be named usertestAppPool Maximum number of worker processes can be restricted by administrator ASP NET version specifies ASP NET version for assigned web applications Pipeline mode allows to select between INTEGRATED if you want to use the integrated IIS and ASP NET request processing pipeline and CLASSIC if you want to use IIS and ASP NET request processing modes separately modes IN
151. ng billing period transactions during this billing period Kosao o soa B charged H cancelled 160 User Billing Total shows the amount due for factual services offered It does not include most of the items highlighted by yellow such as items that were immediately charged off the credit card credits or debits to the account balance by the administrator etc Note To get a printable version of your bill click the Printer icon in the bill header which will open it in a separate window suitable for immediate printout Extra Packages Parallels H Sphere allows users to add as many extra packages as they want By purchasing an extra pack user gains ability to add some resources for free because extra pack increases free units for a resource gt To buy an Extra Pack 1 Go to Billing gt Add New Extra Package choose an Extra Pack that meets your requirements and click Add Select Extra Pack you wish to add to your account Name Price Included Controls Extra 2 0 Domain included with maximum allowed number 2 0 Setup 5 00 Extra 10 0 Mailbox included with maximum allowed Ba Recurrent 3 00 number 10 0 Extra 2 0 Third level domain included with maximum Package 1 allowed number 2 0 User Billing 161 The page will list all extra packages created by administrator in his control panel their prices and included resources 2 Agree to the charges Create resource confirmation You are about to enable Extra
152. ng plan may be configured to allow you to switch between billing periods of different length price and discount policies Based on this difference resources are sometimes referred to as monthly or billing period resources Based on this difference resources are sometimes referred to as monthly or billing period resources A new billing period month opens when your account is activated upon signup or moderation when the previous billing period closes when the previous billing month closes valid only for billing month when you change to billing period shorter than the time elapsed from the beginning of a current one when your start billing date is changed by administrator User Billing 151 Online Prices Plan Fees In your hosting system you can be charged plan fees for account services provided with your hosting plan and fees for custom jobs Plan fees except for domain registration fee are charged for resources acquired beyond free units You should distinguish between the following types of plan fees Setup fee single time fee charged at the moment a unit of specific resource is accrued over free units Setup price for this specific resource Recurrent fee for billing period resources service fee for resource maintenance during the whole billing period charged in advance the moment it is acquired and since then at the beginning of each billing period Monthly price for the resource x units over free f
153. nging a user s hosting plan Changing domain IPs Removing incompatible resources currently all resources listed on the Web Options page You will be warned of it during the plan change Manual transfer of a user s content gt To initiate the platform change process 1 Go to Account gt Change Hosting Platform On the page that appears from the drop down box choose the plan you want to switch to Change Hosting Platform Plan Unix Platform Plan As soon as you choose your new hosting plan administrator will consider your request and confirm the plan change After changing your hosting plan you will need to transfer the user s home dir content to the new hosting server manually The user s content will not be trasfered automatically You ll be notified via your contact e mail as soon as new hosting platform will be ready for deploying your home directory content on it You are about to switch to a different plan You will be charged or refunded for the difference between the old and the new plans Switch To Plan Windows Platform Plan Switch 2 You will be prompted to a Billing Statement that lists the information about prices on new resources and refunds for the incompatible resources Click Submit to continue BILLING STATEMENT The difference between the recurrent fee for the current and the new User REFUND Account 2 8 07 3 8 07 0 49 Changing plan from Unix test plan 2 to Windows test plan 1 Refund for
154. nothing happens if you exceed your traffic limit that initially equals Free gigabytes allowed with your account your web sites mailboxes and virtual FTP accounts will continue to work Each GB beyond the limit however will be charged at the overlimit rate To prevent overlimit charges you can reserve more traffic by changing your traffic limit to the bandwidth level you are expecting to have With traffic limit increased each traffic month you will be accrued recurrent fee for the whole booked amount which is usually lower than the usage overlimit charges To change traffic limit Select Account Settings in the Account Menu Click the Change icon in the Transfer Summary Traffic field E E 2 On the page enter summary traffic you expect to run up over the month When you are changing traffic limit the current traffic cycle closes and the following calculations are performed 1 Traffic limit for a traffic cycle is prorated to the period from the start of the traffic month to the day when the traffic limit is changed 2 The resulting GBs are subtracted from total traffic run up by this day The traffic run up during the last day of the traffic cycle is transferred to the next traffic cycle calculations 3 If the result is positive it is accrued usage fee 140 4 5 Traffic Traffic is reset If at the beginning of the billing period you pre paid for the traffic limit you are refunded the recurrent fee prorate
155. nstantSSL Certificate TrustLogo Card Payment TrustLogo installed and fully functional SSL Support Expiration date 9 10 06 Renewal request is sent Certificate for the next period will arrive soon vk CHAPTER 19 Database Hosting Parallels H Sphere allows hosting MySQL PostgreSQL and Microsoft SQL databases In this chapter MySQL Databas eS niren ea e et dE NEE 179 P stgreSQL RE EE 186 Microsoft SQL Databases siccsigccicieiseckecasiteeceed casheressdeecgabsabi uesstentvehseseeceeiteceqectes 191 ODBC RER e un E 195 MySQL Databases MySQL is a popular database management system It allows you to add access and process stored data MySQL users cannot exist separately from MySQL databases You must stick to the following sequence 1 Create a database 2 Add MySQL users to each created database However MySQL users can be shared by different databases In this section Creating MySQL Database and Its User 180 Editing MySQL Databases with GDhpkMv dmim 182 Changing MySQL Disk QU tel scecc dveseseecerterencevsenedeeiacneen sentence eehtueentiantecrrienaents 183 Adding MySQL Users And Granting Them Privileges 183 Changing User PasswordS E 185 180 Database Hosting Creating MySQL Database and Its Users gt To create a MySQL database 1 Select MySQL in the Databases menu and MySQL database creation Wizard automatically appears 2 On the form that shows enter the name of the database and databas
156. ntrol panel Web Site Creation and Publishing 47 3 After the migration is over you will be brought back to the Web Options page 4 Now your site available in the Parallels Sitebuilder control panel You may click the respective icon next to the Sitebuilder Site field to log into Parallels Sitebuilder edit and publish your site migrated from Parallels SiteStudio CHAPTER 8 Web Site Navigation This chapter introduces you to the tools that enhance your site navigation In this chapter Redirect WR EE 49 Directory INOOKES EE 52 Error PAGES EE 53 Server Side Image Map EE 55 MIME TYpeS eech 55 WAP SUPPO ss Fc ee caste ats ali ees Ara ee eco ara eae Ni ia ec ee 56 Reverse Traceroute cee ceeeceecceeeceeeceeeceeceeceeeceeeceeeceeceeceeecseeseneceeeseeentesseeenees 56 Web Site Navigation 49 Redirect URL Use this feature to redirect your visitors from one web page to another or even to a different Web site gt Tocreate a redirect in a Unix based account 1 Go to Domain Setting gt Web Options for the domain you need 2 Scroll down to find the Redirect option and click the Add icon next to it 3 Agree with the charges 4 On the page that appears create the redirect rule Unix based accounts Entering http www examples com products into the Redirect from field and http www examples com parami yes in the to field will take all the http www examples com products visitors to the http www examples co
157. o set up and launch Microsoft SQL Manager 1 Select the Domain Settings menu 2 On the page that appears click Edit for Web Service 3 On the Web Options page enable ASP and ASPNET if they are disabled Then enable Microsoft SQL Manager at the bottom of the page 4 Click the Magnifying glass icon that appears to launch Microsoft SQL Manager you will be asked to choose the login to connect to your Microsoft SQL databases MSSQL manager Choose MSSQL login SO i i login wintest_login2 ODBC DSN Records ODBC Open DataBase Connectivity is a standard database access method developed by Microsoft Corporation ODBC makes it possible to access any data from any application by means of ODBC drivers one for each database format You can create DSN Date Source Name records based on ODBC drivers to access databases of different formats under Windows plan In this section Creating New DSN Hecor AAA 196 Editing DSN Gio e EE 197 196 Database Hosting Creating New DSN Record gt Tocreate a new DSN Record 1 Select ODBC Service in the ODBC menu and the list of available ODBC drivers will show Available ODBC Drivers Microsoft Paradox Driver db 2l Microsoft Access Driver mdb 2 Microsoft Visual FoxPro Driver Microsoft dBase Driver dbf Al Microsoft Excel Driver xls KA SOL Server Z MySQL ODBC 3 51 Driver PostgreSQL KA 2 Click the Add icon next to the database driver you need 3 Fill
158. on how to operate your on line shop visit the corresponding company site In this chapter Miva Merchant and ost ommerce Ak 163 Setting Up Miva E EE 164 Setting Up osCommerce TEE 165 Updating osCommerce to 2 2ME 167 Miva Merchant and osCommerce Online Store 163 Your plan may allow you to create an online store with two online shop builders and managers on line store features Miva Merchant http www miva com products merchant Miva Merchant is a dynamic browser based storefront development and management system that allows merchants to create multiple online stores Read the license Store management simple wizards and sophisticated tools Account management provide frequent shopper programs discounted pricing and special product availability Catalog Management Associating complimentary products to give shoppers the opportunity to purchase others that are similar Configuring multiple sales tax methods configures multiple sales tax methods and instant order e mail confirmations Secure transactions with SSL Driving targeted shoppers to your store with a search engine and shop box that is displayed on popular web sites Affiliate Program Inventory Tracking Advanced and simple mode administrative interfaces Product Attribute Template Site Traffic and Sales Statistics Quick Selection when administering your storefront Calculating shipping costs as a percentage of the total or
159. ontab allows you to clock and run your own Unix shell scripts automatically It is available only in Unix based plans and requires the knowledge of Unix shell commands gt To enable crontab jobs Select FTP User in the FTP menu Enable Crontab Agree with charges if any Click the Edit icon for Crontab E r Ee On the page that appears add the crontab job Commands are executed by cron when the minute hour day and month fields match the current time and when at least one of the two day fields day of month or day of week match the current time If you want to set any minute hour day enter symbol In the Command box write a command to be executed by cron i e path relative to your root home directory The Mail To address is where the system will direct reports if errors occur To delete a job check the box in the Delete section and click Submit Query CHAPTER 11 Dynamic Web Content This document explains how to add support for dynamic Web pages such as CGI PHP ColdFusion or ASP scripts In this chapter EE te he atic rob tae red ict Saath Pio batt So eat ied ae aie arco 70 PHP aa EE 71 GOlGFUSION EE 72 Ruby COMI yAN Osea ee cae e Sas cee cae a vsaser Deccan ese Me cenae gee Cee eee 72 AOR Rec ei De I cs Ne AN a ade oI Ta tote hell I ca hae a GT te Ata Pe aa ie 73 PP INET aca bi ry seen a Send deren ora Sica a Seo Bocca nce ad coe ad cepa 73 ele Bure e EE 74 PHP MySQL ee ee EE 75 Preinstalled CGI
160. or quotas x days left to the end of the billing period billing period duration in days Recurrent fee for monthly resources fee for each GB of traffic or MB of disk space reserved over free units charged prorated for the whole billing month in advance at the moment of purchase and since then at the beginning of each billing month Monthly price for a monthly resource x units over the current resource limit billing period duration in months Usage fee fee for each excessive GB of traffic or MB of disk space consumed over the user reserved limit charged at the end of each billing month Extra price for a monthly resource x units over the user reserved limit billing period duration in months Domain registration fee single time setup fee charged at the moment of domain registration renewal with a domain registrar from your account control panel Registration price for the term the domain is registered renewed for Resource Prices You should distinguish what you pay for To see your plan s prices select Online Price in the Billing menu 152 User Billing Resource prices Resource Units Prices Refund Free In use Max Setup Recurrent Usage Percentage Domain 4 1 5 00 2 00 100 IP Address 1 D 3 00 2 00 100 CGI Resource 1 4 00 7 00 100 PHP Module 1 3 00 4 00 100 PHP entry 5 3 6 00 8 00 100 Server Side Include 0 2 00 2 00 100 Error Document 0 6 00 1 00 100 Error Log 0 2 00 4 00 100 Transfer Lan an
161. ory It will be there until you upload your site and replace it with your own index page for example yoursite index htm1 Meanwhile from this temporary page you can Administer your account Enter your control panel login and password into Log into your Control Panel This login and password are e mailed to you at the address you specified at signup Use the Control Panel to view your bills change your contact billing information change passwords get more disk space report problems to the technical support staff and more Create a web site in a matter of minutes right from your browser Use the option Launch Site Builder Initially the password to log into the site builder is the same as that for the control panel 12 User Account Uploading a Web Site Whenever possible upload your site using the utilities that come with your web site development software For instance if you made your site with Parallels SiteStudio FrontPage or Dreamweaver use their integrated web publishing tools If you made your site with simple text editors or if your site building software does not have a publishing utility use freestanding FTP clients such as CuteFTP SmartFTP or WebShell on page 60 a Web based file manager built in Parallels H Sphere Please note that site publishing tools don t remove your old web content from the server For instance if you used Parallels SiteStudio to upload a site with 15 pages and later you publishe
162. ou check URL jt will allow you to use scripts pbhp ASP to dynamically generate error pages alternatively use static error page files for each type of error page error page files for this domain can t be shared with other domains Path to Custom Error page must be relative to the virtual host and start with 7 Web Site Navigation 55 Server Side Image Map This feature allows your server to regard files with a specific extension as map files In other words the server checks the file with the specified extension to define the links of an image unlike a client side image map which uses the information inserted into the HTML code and reports back to the browser where to go gt To add an image map file extension 1 Go to Domain Setting gt Web Options for the domain you need 2 Scroll down to find the Server Side Imagemap option and click the Add icon on its right 3 Agree with the charges 4 Enter the file extension beginning with a dot New Imagemap File Extension File Extension Submit MIME Types This utility allows defining file formats that are not defined in web browsers This enables the browser to display or output files that are not in HTML format just like it displays simple text files gif graphics files and PostScript files gt To add a definition for your own file format 1 Go to Domain Setting gt Web Options for the domain you need 2 Scroll down to find the MIME Type
163. ou to send and receive electronic mail and other forms of interactive communication through computer networks The centralized e mail servers connect to the Internet and private networks where e mail messages are sent to and received from other e mail users Exchange Server offers you integrated collaborative messaging features such as scheduling contact and task management capabilities When you are signed up for an Microsoft Exchange plan you can do the following in your user control panel 1 In this chapter Managing Microsoft Exchange Mailboxes etree eeeeetneeeeeeeeeeeteeee 214 Managing Microsoft Exchange SMTP domaine 215 Adding MX DNS Records for Microsoft Exchange SMTP Domams 216 Managing Microsoft Exchange Distribution lists cccccccccccccceeeeeeeeeeeeeeeeeeees 216 214 Microsoft Exchange Hosting Managing Microsoft Exchange Mailboxes Mailbox is an area in memory or on a storage device where e mail is placed In e mail systems each user has a private mailbox When the user receives e mail the mail system automatically puts it in the mailbox 1 Go to MS Exchange gt Mailboxes menu of your Control Panel 2 On the form that appears you can Ser We on wi View general information on your mailboxes Increase Mail Store Quota and Public Store Quota by clicking on the edit icon and agreeing to charges if any Add a mailbox Edit an existing Mailbox Remove an existing Mailbox by clicking the Trash ico
164. p Organization Unit i Locality est State Other si State if other i Cd Country United States si Submit Data Transfer Security 171 These data will be used to generate the certificate Don t make changes to the data if you are not sure about the purpose of these changes 7 Follow instructions that appear at the top of the next page SSL Certificate Signing Request BEGIN CERTIFICATE REQUEST Pe ae ee MI IBZDCCATUCAQAWwWgYSXCZAJ BONVBAYTA1VTMQswCOYDVOQIEw JOQTENMASGA UE BXMEdGVz RMA8GA1LUEChMIQm1nIE NvcnAxCjAIBQNVBASTATExHzAdBqNVBAMT 0 NVZ QxIDASBgkqhkiG3wOBOQEWEWFKbW1ugGV 4 WW1wbGUuY 29 tMIG MAOGCSqGSTI EBAQUAA4GNADCBiOKBGQDNt bss Immsegre 1jiVBIOB mnEu js fH1 4yQ8TGNWzvD8 FyyMkR j 1LRZ9DqGIj 3U3LvmC 4hKz zhlH 7PdeqdREur5 j wx3PCEPB jNHfRUYPUMOm2HFE 6rqBG cujUiUqsagewInHGSkKT qj HSHTmTH0z fErOcrGDj GhHlLOWsNVwIDAQABe wet psp eater BOADGYEA AtVyYY Oh4ecyRmL j jI ee e cOlLNDVmM45He2 KqEs qRs 5 KX j WPSK6KEKRT fHeGyS SPPrx yj 3 aNmp6 qbjBf2ZPyMf 5 r4qmYq2P9 ORXqBXd0 2G f q3i4B 4JIKs wOVCq15 SO7 F9L8rwdwETw mm Cerrrerc rr neam mer SSL Server Private Key BEGIN RSA PI EE 7j1LRZ ee j 3U3L oC VwIDAQAB Ch9Hsymd L56UwmiI cm qzAjfgYln xr tGe OHbc4NMI2nJ o6CFidWa f2 u4ZtSwMaSJIQq wMbROrwm nqyAHxTR F JypHmiim2Uw Lb 2wIATXCIO3LTVNmCO Sgb4chL8weRqvu LeXhvZwjEV e09NMtgv3pig7 3iK4ECv fAzpbdd2s I fmUh E7Hrn LNfDQJBAKsM Terr tk De RT er ob lA ef o OT CC es f TVET d okt TAI T
165. pam Protection for Mail Resource cccceeeeeeeeeeeeeeeteeeeeeeeeeeeteeneees 110 AMTIVIFUS PROS CHOM EE 113 Managing Antivirus for the Entire Account 113 Managing Antivirus on the Mail Domain Level 114 Configuring Antivirus Protection for a Mail Resource 114 E Mail FOrgery SPE E 116 Enabling SPE EE 117 Disabling SPES E 118 O took Expr SS Mel ee ee Eed A Ee E 118 Configuring Outlook Express With POP Before SMTP A 119 Configuring Outlook Express With SMTP Auth Helay 125 Eudora Mail ern 127 Web Site Statistics 132 Enabling Stats POO Une EE 133 Viewing E E 134 Running Third Party Log Analvzerg 134 lte Seeerei eege ege EES eege gie 134 Eeer GE 135 UI 135 Medlog LEE 135 le e ne BEE le 135 Promoting Your Site With Kanoodle s esseesseeeeeeesneseeessn nssr nesrnesnnnsrnssrnssnnnsnnstnnrnssrnssrnssrnnnnt 137 Traffic 138 elt Te GR UE 138 AN clues Oh ol EE 139 teren ee See 139 Disk Space 141 Summary Disk Usage 0 ccccceeeccececeeeeae cesses eeeeee cae a aa e aa aa aa eaaa h Ta taea aadar hidan 141 Disk Space BillinG kiireinen enaa aaa aia ae a asaan eae daea iaa a aa danang 142 Individual Resource Quotas esseesseesseeeseeesressntertstntetnnetnnetnntnnetnnetnnstnnsennsetnnetnnstnnntnnsena nnna 142 User Billing 144 Types W Payment aaran an EA E EE A E 144 Biling Pronese ardir are aeS ARARIPE NA concave act bi puacasen ded icesevuaccncvbadiheenad AATRE RAAR Or RAELE 145 Preface 6 Becomingia Payab
166. password your FTP site is ftp allias test Add new domain 27 gt To register domains without web mail service considered later either for hosting or for aliasing 1 Choose Add New Domain in Domain Settings menu 2 Enter name for your domain and click Submit 3 Click Continue and on the Options page choose settings exactly as shown on the below screenshot 34 Domain Configuration Options Include Web hosting Web options Alias to existing hosting domain example com eil Without Web hosting Include Mail services Mail domain alias to example com sl lv Automatic DNS configuration recommended Mail options Without Mail services Submit 4 Click Submit Later on the Edit Domain page turn ON either the Service buttons or the Alias buttons Adding Server Aliases Server aliases are additional names for your virtual host Unlike domain aliases they are not added to your DNS zone and are registered only with Apache For instance if your virtual host name is example com and you also would like it to be available at www example com you should add www server alias to the example com domain gt To add a server alias 1 Go to Domain Settings gt Web Options 2 Click the Edit icon next to the domain you need 3 Scroll down to the Server alias field and click the Add icon 4 Enter server alias It will be added to the list of server aliases for this virtual host name New Alias New
167. pressed and click Delete Removing Mailbox Aliases To remove a mailbox alias preserving other services running on its e mail address 1 Click the mailbox alias e mail address in the E mail list on the Mail Manager page 2 Uncheck the MAIL ALIAS box Click Submit To remove a mailbox alias along with all mail services running it s e mail address click the Delete icon in the mailbox alias Properties column on the Mail Manager page E mail B Resources included Properties postmaster example com ch 10 MB Unchangeable eh mailbox example com GER EI 2 D 0 03 MB of 5 MB ck Subscriber EE C To delete a Catch All mailbox alias first switch Off Catch All Mail SMS Mail SMS is a mail resource which allows forwarding emails to the cell phone number in the form of SMS message To convert email into SMS Parallels H Sphere will strip the incoming email of all excessive content e g HTML tags system and server info You can split one incoming e mail into up to 10 SMS messages that will be sent to the recipients phone number in email format The maximum length of one SMS message usually is set to 160 bytes as required by most of mobile providers gt Tocreate a mail SMS 1 Click New E mail on the Mail Manager page or click the name of existing mail resource E mail Setup Functions e New Mailing List New Mail Domain Alias 2 If you chose New E mail enter the mail SMS name in the Email address field If you c
168. ptions Include Web hosting Web options Alias to existing hosting domain example com sl C Without Web hosting Include Mail services Mail domain alias to example com el Automatic DNS configuration recommended Mail options C without Mail services Submit 24 Domain Registration Transfering Domains Transfer domain already registered from outside your control panel with any registrar to OpenSRS or to Enom This will update domaine info and change its DNS servers in the OpenSRS or Enom databases to the Parallels H Sphere ones Transferred domains are registered with OpenSRS or Enom for the period chosen at transfer plus the time remaining from registration with original registrar Note You can t transfer domains that are already in use in the system Nor can you transfer third level domains if they use a second level domain owned by another user Go through subsequent steps on page 30 that allow you to configure new domain as Full featured web mail hosting domain Web hosting mail service alias for an existing domain Domain without web hosting mail service to be considered later either for hosting or for aliasing Domain Registration 25 Hosting Existing Domains Choose this option to host a domain registered outside Parallels H Sphere if you d prefer to contact the registrar personally rather than apply changes automatically like to register a non standard or regional domain wh
169. r e mail addresses to accept Black List sender e mail addresses to reject Note White and Black Lists have priority over the spam check level you can use masks using and For example domain com abc domain com domain com e mail addresses or masks should be separated by or or ENTER or TAB or SPACE 5 Click the Submit button at the bottom of the form Once default Antispam preferences were changed and customized it shows as a custom icon next to the mailbox E mail Resources included Properties abox 10 unix 1306 greg zzz ch g 0 00 MB of 1 MB eB axiss It helps you track changes in your mail resources AntiVirus Protection AntiVirus resource checks incoming mail for viruses and if detects any sends e mail notification about it and deletes the virus mail You can enable antivirus resource for all mail domains in your account for specific maildoman and for mail resources of specific mail domain You can manage antivirus protection on the level of account mail domain and mail resource In this section Managing Antivirus for the Entire Account 113 Managing Antivirus on the Mail Domain Level sssssessserenesssssrreerrrrrssserrrrrrnn 114 Configuring Antivirus Protection for a Mail Hesource 114 Managing Antivirus for the Entire Account 1 Select Account settings in the Account menu The following page will show Antivirus Include for new mail resources for all mailboxes
170. r the domain you need Scroll down to find the Error option and click the Add icon on its right In the form that appears enter the error document settings For Unix accounts New Error Document Error Document Code 404 Not Found sl Message or URL Type Ihttp www example com errard 04 html Redirect Message Submit 54 Web Site Navigation Error Document Code choose the one you need from the drop down box Message or URL the path to the page with ERROR message IMPORTANT if ErrorDocument 401 is chosen in Error Document Code the path must be relative to the local user s site home root Type Specify if the text in the previous field must be treated as a URL Redirect or as a text message Message For Windows accounts Users will get a slightly different form to enter the path to the custom error page Note that the path should be relative to the home directory not to the virtual host directory New Error Document Error Document Code 400 Bad Request Ka Choose the documenttype FILE URL Path to Custom Error page d If you check FILE only static error page files can be used the same error page files for this domain can be shared with other account domains For instance with the following file path all account domains will share this error page pages 404 error html use the V character as a delimiter in the file path do not start the file path with V If y
171. rameters as described above Configuring Antispam Protection for Mail Resource 1 Click the e mail address in the E mail list on the Mail Controls page Add new E Mail Email address mailbox a example test91 psoft d Catch All IT AntiSpam L Antivirus jv On the page that appears check the AntiSpam box and click Submit at the bottom of the form On the Mail Manager page click the Antispam icon in the Resources included column E mail aA Resources included Properties postmaster olesya test91 psoft D 2 D 10 MB Unchangeable ex mailbos olesya test91 psoft ch 2 2 D 0 03 MB of 5 MB th Store To webmaster webmaster olesya test psoft ch 2 0 03 MB of 5 MB eh webmaster s account Fill up the Antispam preferences page that will show Edit antivirus preferences tanya greg zzz Virus processing Mark As Virus Remove Move To MIME Type mode Disable Allowed MIME types Denied MIME types MIME Type Description Enable application Check All application andrew inset Andrew Toolkit inset Li application illustrator Adobe Illustrator document IT annlicatinn macehinhawANn Marcrintach RinHavennendad fila rm a Spam check level determines how aggressively spam will be filtered Antispam filters analyze each email message as it passes through the gateway email server and score it between 1 and 14 The larger the number the more likely it is considered to be spam Very Aggressive guarantees almost anything
172. rectory Indexes option with spaces index html cgi bin about html Hl Directory Indexes Hl e Web Site Navigation 53 If you are using a Unix based plan click the Apply link at the top of the Web Service page Error Pages Use this utility to define what will be done if a requested page on your site is missing or fails to open for any other reason In order to specify your own Error Documents you need to be slightly familiar with the server returned error codes Successful Client Requests 200 201 202 203 Info 204 205 206 Client Request Redirected 300 301 302 303 304 305 9o N gt y gt OK 400 Created 401 Accepted 402 Non Authoritative yet rmation 403 No Content 404 Reset Content 405 Partial Content 406 407 408 Multiple Choices 409 Moved Permanently 410 Moved Temporarily 411 See Other 412 Not Modified 413 Use Proxy 414 415 To configure Error Pages Client Request Errors Server Errors Bad Request 500 Internal Server Error Authorization Required 501 Not Implemented Payment Required not used 502 Bad Gateway 503 Service Unavailable Forbidden 504 Gateway Timeout Not Found 505 HTTP Version Not Method Not Allowed Supported Not Acceptable encoding Proxy Authentication Required Request Timed Out Conflicting Request Gone Content Length Required Precondition Failed Request Entity Too Long Request URI Too Long Unsupported Media Type Go to Domain Setting gt Web Options fo
173. request SSL Server Private Key SSL Certificate Site Name unixtesttest 90 psoft x Submit In the Site Name field choose whether you want to secure with or without the www prefix Only one option will work correctly For instance if you choose to secure http www domain com your visitors will get security warnings when they go to http domain com 7 Click Submit Now your site is secured 170 Data Transfer Security Creating Temporary Certificate The only difference between temporary and permanent certificates is that temporary certificates are generated by your control panel not trusted Certificate Authorities Thus when visitors enter your site they will get the unknown certification authority warning window gt To generate a new temporary SSL private key and certificate 1 gt S ZS Select Domain info in the Domain Settings menu Click the Edit icon in the Web Service field Enable SSL for the domain in the list In the SSL Support section click Import SSL certificate On the page that shows click Generate a temporary SSL certificate and certificate request New SSL Support One Step Buy and Install SSL Certificate Generate a temporary SSL certificate and certificate request gt On the page that appears apply your details by clicking Submit SSL Certificate Signing Request Parameters Site Name unixtest test 90 psoft sl e mail jadmin example com Company Big Cor
174. ription to these lists is identical to the subscription process in mailing lists except that after confirmation the request is passed on to the list moderator s One becomes a subscriber only after his request has been approved by a moderator i e he replies to the Reply To address Do not restrict posts based on SENDER C User posts only address Submit You can set up your mailing list to allow posts from subscribers only In this case posts received from non subscribers will be rejected and sent back To save changes click Submit Maildomain Aliases Mail resources on a mail domain that has a mail domain alias will all have alternative addresses Mail resources and their aliases will have different domain parts i e mail domain and its alias and the same resource names For instance with example net being a mail alias to example com every mail resource on example com will have a counterpart on example net specifically mailbox example net will be an alternative mail address to mailbox example com mailforward example net will be an alternative mail address to mailforward example com autoresponder example net will be an alternative mail address to autoresponder example com etc gt Tocreate a Mail Domain Alias 1 2 3 Make sure you enabled mail domain alias for the target domain On your control panel home page click the Mail Info icon In the Mail domains drop down box choose the domain you d l
175. rtual Private Servers 203 Note Prior to installing Custom templates make sure to add them at the bottom of the VPS Templates page 3 You can view the template details by clicking the View icon in the Controls column You will find the info on packages installed their version etc VPS Template DNS Server Packages Name Initializing bind 9 2 4 27 0 1 el4 bind libs 9 2 4 27 0 1 el4 bind utils 9 2 4 27 0 1 el4 caching nameserver 7 3 3 Versions Current Recent 9 2 4 27 0 1 el4 9 2 4 27 0 1 el4 9 2 4 27 0 1 el14 7 3 3 You can update Parallels H Sphere VPS Core templates which are the basic services libraries and tools of Parallels H Sphere VPS For this go to Virtual Private Server gt VPS Templates and find the Update icon in the Controls column CHAPTER 21 Parallels Virtuozzo Containers Parallels Virtuozzo Containers is the world s leading operating virtualization solution for Windows and Linux Parallels Virtuozzo Containers creates isolated containers on a single physical server and OS instance Compared to other virtualization technologies Parallels Virtuozzo Containers offers the highest levels of density performance and manageability For more details please visit the Parallels Virtuozzo Containers home page at http www parallels com products virtuozzo Parallels H Sphere 3 3 and up provides dedicated server hosting based on Parallels Virtuozzo Containers It is available for users signed up for speci
176. s mobile provider com where XXXXXXXXXXXxX is the recipient s mobile number sms mobile provider com mobile operator domain for incoming SMS messages Optionally enter Sender Filter which restricts the range of possible sender e mail addresses Click Submit To edit Mail SMS message or its subject Click the Mail SMS e mail address in the E mail list on the Mail Manager page E mail Ei Resources included Properties postmaster test2 zone E 10 MB Unchangeable eh sms test2 zone E 2 D 380674554545 sms mobile pro com SI 2 380671234567 sms kyivstar com J webmaster test2 zone D 0 00 MB of 18 MB th webmaster s account ii 2 Enter more phone numbers or Sender Filter patterns and click Submit gt Toremove mail SMS Option One To remove Mail SMS by preserving other services running on its e mail address 1 Click the Mail SMS e mail address in the E mail list on the Mail Manager page 2 Uncheck the box next to Mail SMS 3 Click the Submit button at the bottom of the form Option Two To remove Mail SMS along with all mail services running on its e mail address click the Trash icon in the Properties section on the Mail Manager page E mail Ei Resources included Properties postmaster test2 zone CD 10 MB Unchangeable th sms test2 zone E 2 D 380674554545 sms mobile pro com sms2 test2 zone E 2 D 380671234567 sms kyivstar com D webmaster test2 zone ch 0 00 MB of 18 MB th webmaster s account 7
177. s settings to access the phpBB MySQL database mnoGoSearch If you are running a Unix based account you can enhance your site with a utility that searches your site by keywords gt To enable mnoGoSearch 1 2 3 Select Domain Info in the Domain Settings menu Click the Edit icon in the Web Service field On the Web Service page scroll down to find the mnoGoSearch option and turn it on 4 Agree with charges if any Go through the wizard you will be prompted to select from the existing MySQL databases or create a new one to be used by mnoGoSearch Warning Assigning a previously created MySQL database to be used for mnoGoSearch needs you will remove contents of all its tables Choose or create a MySQL user to access and manage MySQL database you have allocated for use with mnoGoSearch Go to your search page by clicking the View icon To make it available to the Internet users put a link to your mnoGoSearch page on your site s pages Note It will take some time to index your site pages and get your search working Parallels H Sphere supports adding mnoGoSearch URLs directly from your Control Panel This will improve the process of your site indexing and therefore the search results 78 Dynamic Web Content gt 1 2 3 4 To add a mnoGoSearch URL Select Domain Info in the Domain Settings menu Click the Edit icon in the Web Service field On the Web Service page scroll down to
178. s to minimize server load while running PHP in CGI mode 72 Dynamic Web Content ColdFusion gt To add ColdFusion support in a Windows based account 1 2 3 Select Domain info in the Domain Settings menu Click the Edit icon in the Web Service field On the Web Service page scroll down to find the ColdFusion option and turn it on 4 Agree with the charges If you need to add custom file extensions to be handled by ColdFusion click the Add icon that has appeared next to the PHP option On the page that appears enter an extension for your PHP pages beginning with a dot Note If your account wasn t created from the control panel default extensions won t be added when you enable ColdFusion Ruby on Rails If Ruby on Rails is installed and enabled in your plan you can switch it on for your domains Note To use Ruby on Rails it must be installed manually to a Web server by your Parallels H Sphere administrator gt To enable Ruby on Rails for your domain 1 2 3 Select Domain Info in the Domain Settings menu Click the Edit icon in the Web Service field On the Web Service page scroll down to find the Ruby on Rails option and turn it on You will be warned that Ruby on Rails will create its own index page on your domain instead of the existing one Choose Yes continue to enable Ruby on Rails After you enabled Ruby on Rails your domain s index page will the Ruby on Rai
179. sage if you want to quote the original message in the autoresponse If you check this option there is a risk for your autoresponder to be used for distributing soam messages sent to it from intruders To minimize this risk configure antispam for the autoresponder as it is said in the item 4 above Add attachments to your autoresponder for instance your corporate logo 5 Click the Submit button at the bottom of the form and agree with the charges if any You can edit autoresponder message and its subject at any time Removing Autoresponder with preserving other services running on its e mail address 1 Click the autoresponder e mail address on the Mail Manager page 2 Uncheck the AUTORESPONDER box 3 Click the Submit button at the bottom of the form along with all mail services running on its e mail address 1 Go to the Mail Manager page in the Mail Info menu 2 Click the Trash icon in the autoresponders Properites section To remove a Catch All autoresponder first switch Catch All off Mailing Lists Mailing lists act similar to forwards on page 85 with the only difference that they offer wider possibilities such as independent end user subscription message and subscription moderation archiving and more The mailing list solution available in the control panel is the popular EZMLM IDX MAILING LIST MANAGER http Awww ezmim org For comprehensive information on EZMLM see EZMLM FAQ http www ezmim org faq 0 32
180. se Select MySQL databases in the Databases menu Click the MySQL Database or the Edit icon on its right On the form that shows click Add against the Database users field and fill the form Add MySQL user to the databaseadmin2_db2 Username admin2_ user3 Password iota Confirm password ee User role read sl Add Granting privileges to an existing user on the databaseadmin2_db2 Pick user admin2_user si User role read x Grant 184 Database Hosting Each user role involves a fixed set of privileges on this specific database Role Set of privileges read select select insert delete update select insert update drop create alter index 4 Click the Add or Grant button and agree to additional charges 5 To edit privileges click the Edit icon next to the user You will be brought to the Privilege Maintenance page You are about to administer user privileges on database Current user admin2_user Edit privileges admin2_db2 TT Edit privileges Privilege name Current status grant J drop Li update a create LJ alter E index E select E insert Li delete Li Ki Submit Database Hosting 185 6 Check or uncheck the desired privileges and press the Submit button Note For more information on MySQL access privileges please refer to www mysql com http www mysql com Any changes in user privileges will be applied to the whole selected database Changing User Passwords
181. ssword protect a folder in WebShell that is accompanied with creating a user authentication problem can arise as WebShell will not check whether system account with the same user name exists There are two ways to prevent this problem Create a user in WebShell based on the name of your own FTP account For example FTP account name is mike Then user name in Webshell can be mi keNNNN where NNNN are some other symbols If you want to protect a folder using your own FTP account name you should set the same password in Webshell as for FTP account Make sure you are logged off Webshell before browsing untrusted sites from the same browser window FTP Subaccounts The simplest way to authorize your friends or colleagues to work with particular directories of your account is to create FTP subaccounts An FTP subaccount is a combination of a username and a password which gives full FTP permissions to a single directory without giving access to the root directory other directories or the control panel No dedicated IP is required for FTP subaccounts Although each FTP subaccount has a login which is different from yours both have the same ID in the system gt Tocreate anew FTP subaccount 1 Select FTP User link in FTP User Account menu FTP Management 61 2 At the bottom of the page that shows find FTP sub accounts or System accounts in Parallels H Sphere 3 0 and up and click the Add icon On the next page enter the FTP lo
182. support center that allows you to communicate your problems to the technical support using a web browser In this chapter Sending Trouble TICK CLS EE 229 Following Up Trouble Tickets Closing Trouble MCKGISi 2325 kik Ee gees 232 Technical Support 229 Sending Trouble Tickets To report a problem do the following 1 Select Make a Ticket link in the Support Center menu On the page that appears compose the problem report Please describe the problem fJ Title Problem with email notifications E Mail jadmin example com disable e mail confirmation Priority Normal sl Please describe the nature of the problem and how it can be repeated Include as much information as you can this will help to solve your problem faster Hello Our customers testuser1 and testuser2 haven t received any email notifications since last week Could you please explain what is the problem Attachments select the files to attach agreement Submit 230 Technical Support Title the subject of your trouble ticket message E mail the e mail address that the reply and confirmation will be sent to Disable email confirmation check this box if you do not want to receive confirmation that your ticket has been sucessfully delivered Priority state how important or urgent it is for you to have this problem taken care of Question enter a question or describe your technical problem Important for v2 3 and higher wh
183. ternet Mail Logon page enter full email address in the Account Name field and mailbox password in the Password field Check the Remember Password box to avoid entering it every time you check or send email and click Next to proceed Internet Connection Wizard Internet Mail Logon JohnSmith example com 8 On the page that shows click Finish to save settings and get back to the list of email accounts Internet Connection Wizard xi Congratulations You have successfully entered all of the information required to set up your account To save these settings click Finish Cancel 9 Now that email account is created select Accounts from the Tools drop down list in the menu bar 10 On the Internet Accounts window select the newly created mail account and click Properties to edit the settings for your email account Internet Accounts 21x All Mail News Directory Service Gag Active Directory ca Bigfoot Internet A gmx net A Hotmail imail example com A usa net GA VeriSign Internet Gag WhoWhere Inter A yahoo directory service directory service mail mail mail mail default directory service directory service mail Connection Local Area Network Local Area Network Any Available Any Available Any Available Any Available Local Area Network Local Area Network Any Available Add gt Remove Properties Set as Default Import E
184. th the above Choose whether you would like to preserve the content of the domain s directory Remove web content Check the boxes next to the domains you would like to remove web content for V example twriters psoft Submit f you choose to leave web content all this Web site will remain on the server and will be accessible by FTP If you choose to remove web content all this Web site and its directory will be permanently deleted from the server 28 Domain Configuration Enabling Instant Domain Aliases An instant domain alias is an additional web address that gives access to your Web site when you dont have a real domain name or when your real domain name is temporarily unavailable Instant domain aliases are generated randomly based on your provider s domain name and can t be changed gt 1 2 3 4 To enable or disable access to your Web site by instant domain alias Go to Domain Settings gt Web Options Select the domain if you have more than one Click Edit next to Web Service At the bottom of the Web Service page that appears enable or disable Instant access domain alias Creating Subdomains A subdomain is a lower level domain It is added on the left of the domain name e g subdomain example com You can create as many subdomains as allowed by the plan Domains and subdomains have equal functional capabilities including web site management e mail service FTP dedicated IPs etc
185. the Add icon to add the IP The IP will be assigned automatically To remove the added IP click the Delete icon next to it Viewing Available Application Templates to Virtuozzo Container gt To view application templates available for your Virtuozzo Container Go to Virtuozzo Container gt Application Templates You will see the list of available application templates such as PHP proFTPd and others Changing Virtuozzo Plans Parallels H Sphere users can switch to another Virtuozzo plan if available gt Tochange a Virtuozzo plan 1 Go to Account gt Account Settings Alternatively go to the Quick Access page and click the Change Plan icon next to the Plan name in the Information section 2 On the Choose Plan form select a plan from the drop down box and click Switch 3 On the page that appears show which plan you have currently and which plan you will move to Moreover you will be notified which application templates will be INSTALLED and which will be REMOVED after the plan change and the amount you will be refunded To confirm the plan change click Yes do want to change the plan Parallels Virtuozzo Containers 207 Note The new plan will not become available at once It takes time for Parallels H Sphere Control Panel to apply changes for the account CHAPTER 22 Dedicated Servers Parallels H Sphere allows you to host your sites on dedicated servers When you first sign up with a dedicated server pla
186. the Editicon on its right MySQL Server Host Name mysql test 90 psoft 192 166 114 190 Port number 3306 MySQL databases Database name Database description Controls Hl admin2_mysqldb test db A g H admin2_db2 AF Add database In the form that appears click Built in phpMyAdmin control panel to start editing your database MySQL database management Host Name mysql test 90 psoft 192 166 114 190 Port number 3306 Database P name admin2g_mysqldb J Built in phpMyAdmin control panel phpMyAdmin you will need a properly configured dba user to log in just add user with dba role if you don t have one Quota Used 0 0 MB outof5 MB 4 Database admin user A users K l Follow the instructions of the phpMyAdmin control panel to edit your MySQL database Database Hosting 183 Changing MySQL Disk Quota MySQL disk quota is the maximum allowed size of one MySQL database If you exceed this quota you will be charged for overlimit at a different usually higher price gt 1 2 3 To change MySQL disk quota Select MySQL databases in the Databases menu Click the MySQL Database or the Edit icon on its right Click the Change button against the Quota field and enter the new quota Change database quota for admin2_mysqldb Quota 5 F Submit 4 Click Submit 5 Agree to additional charges if any Adding MySQL Users And Granting Them Privileges on y To add new users to an existing MySQL databa
187. the drop down menu and click Submit Alternatively these settings are available from the Domain Settings gt Sitebuilder menu Parallels H Sphere users who already have Parallels SiteStudio may test Parallels Sitebuilder without charge during the trial period set by their Parallels H Sphere administrators Otherwise users who enable Parallels Sitebuilder will be charged immediately after they go through the setup wizard During the trial period a user may click a respective icon to accept or reject the Parallels Sitebuilder resource before the end of the trial period Once Parallels Sitebuilder is enabled you will see some other controls next to the Sitebuilder Site field Click the Sitebuilder setup page icon to log into your Parallels Sitebuilder control panel http IP 8080 by default Here you can change the look of your site To view a new site s design click the magnifier icon next to the Sitebuilder Site field The site will open in a new window Build your site and click Publish to upload it to the Web To migrate existing sites from Parallels SiteStudio to Parallels Sitebuilder Go to Domain Settings gt Web Options for your domain If you already have Parallels SiteStudio on page 45 enabled for this domain you will see the migrate icon next to the Sitebuilder Site field Just click this icon and confirm to start the migration process and make your site available in the Parallels Sitebuilder co
188. the top of the Web Service page click the Apply link for the Server configuration to change The changes will take effect within 15 minutes Skip this step if you are using a Windows based plan At the top of the Web Service page click the Apply link for the Server configuration to change The changes will take effect within 15 minutes Dynamic Web Content 75 PHP MySQL Applications A pack of over 30 PHP MySQL third party Web applications is supplied with Parallels H Sphere If your hosting provider enabled it in your plans you can install these applications on your domains If your hosting provider enabled it in your plans you can install these applications on your domains gt To install an application 1 2 Select EasyApp in the Domain Settings menu On the page EasyApps Collection that shows you will see the list of applications that can be installed Press on the title of application you want to install you will find yourself at a page with its description outline homepage diskspace etc and a link to install it Click Install Fill in the necessary data on the form that appears Domain Choose a domain if you have more than one to install the application on Path Location of the application when you have installed it in relation to the domain s root directory User name Name of the application s administrator Password Password of the administrator E mail Electronic address to
189. tic Renew Mode the domain will be automatically renewed for the number of years you specified when choosing the Domain Renew Mode The charges for a renewal will be made according to your plan settings Changing Domain Contact and Billing Information Contact billing info is available only for domains registered through Control Panel If you want to change either your contact or billing information for a registered domain click the Edit icon in the corresponding section Edit info in the form and check Yes in the Affect Owner Info entry Note If your omg domain is locked you won t be able to update your domain s contact billing information via control panel Unlock your domain first Adding Web Access Control This document describes the Web Access Control resource which allows Linux users to add and configure web access for their domains to different locations You can allow or deny access for domain names or IP addresses groups of IPs By adding Web Access Control you define the default order type of access gt Toadd Web Access Control in your User control panel 1 Go to Domain Settings gt Web Options 2 Scroll down to Web Access Control and click Add Configure the form that shows Add Web Access Control Location admin Current Default Access Rule e Deny C Allow Submit 38 Domain Configuration 3 Enter Location which provides for access control by URL f Current Default Access Rule allow this loca
190. ting distribution list Go to MS Exchange gt Distribution lists menu of your Control Panel Click the Edit icon next to the list you want to edit Make necessary changes to the form you will be taken to To remove a distribution list Go to MS Exchange gt Distribution list menu of your Control Panel Microsoft Exchange Hosting 217 2 Click the Remove icon next to the list you need CHAPTER 24 Microsoft SharePoint Hosting If you signed up to a Windows hosting plan with included Microsoft SharePoint resource you can enable Microsoft SharePoint Services http www microsoft com windowsserver2003 technologies sharepoint default mspx on your domain In this chapter Enabling Microsoft SharePoint Services On a Domain 218 Editing Microsoft SharePoint Gettmgs 220 Managing Microsoft SharePoint Users sssssssesssesseerrrreesserrnrrrnrrnssrrrnrnnrnesent 221 Enabling Microsoft SharePoint Services on a Domain To enable Microsoft SharePoint on a domain 1 Click the Web options icon on the control panel home page 2 Select a domain to launch Microsoft SharePoint Services 3 On the Web Service page disable FrontPage Extensions if enabled 4 Enable SharePoint by clicking the Off button Kl SharePoint Microsoft SharePoint Hosting 219 5 Create resource confirmation by agreeing to pay the presented bill This will open a native SharePoint pop up page where you can finish the setup Type in your Parallels H Sphere
191. tion a ee E Choose a preferable option and press Submit to send the request to the administrator This will issue a trouble ticket to the administrator with your reboot request Cancelling Dedicated Servers To cancel a dedicated server Go to the Dedicated Servers Manage Servers menu Click the Delete icon next to the server name you want to cancel ek E Fill in the page with necessary information and click Submit Schedule automatic server cancellation for the end of the billing period server will be automatically withdrawn from your account the day before the end of the billing period After you choose this option you can see the automatic cancellation date when viewing the server information Click the Cancel Server icon again if you have changed your billing period and want your server to be cancelled accordingly or if you want to send request for earlier cancellation Send request for immediate server cancellation Send request for server cancellation on date trouble tickets with these request will be issued to your upstream provider Important If you choose to cancel a server automatically and then change your mind to continue using it inform the administrator about this ASAP It is only the administrator who is empowered to discard or postpone automatic cancellation of dedicated servers CHAPTER 23 Microsoft Exchange Hosting Parallels H Sphere integrates Microsoft Exchange Server hosting that enables y
192. tion column to turn it On for a domain Edit statistics Web Statistics Domain Password Webalizer Modlogan AWStats Status Protection LI tsunix tst999 tst Si Q Ss Q SS Q eu tsunix222 tst999 tst D a Q a Q D Q Se Web Site Statistics 137 Now when clicking to view stats by one of the three analyzers enter to the prompt your main FTP login and password on page 58 Note if one of the three analyzers being disabled at the moment you turned the protection on was enabled afterwards and you want to protect it as well turn for that the Web Statistics Password Protection option Off and then On again Promoting Your Site With Kanoodle Do you have a website but do not have much traffic Do you have great products and services Are you wondering how you can get people to buy them Kanoodle is the answer Kanoodle com is a Pay Per Click Search Engine that helps drive traffic to your website Pay Per Click or PPC is when you only pay when a potential customer clicks on a search engine listing that directs them to your website PPC is a fast effective and affordable form of on line advertising to increase your website s traffic branding and sales Kanoodle com is affiliated with thousands of Search Engines across the Internet They power over 750 Million search results per month You simply list your site with Kanoodle and they automatically list you on thousands of their partner sites like Infospace Webcrawler Metacr
193. tion web directory will be available for all domain names IPs f Current Default Access Rule deny this location will be denied for all 4 Submit to confirm By editing Web Access Control you can add delete upload and export allowed or denied domain names IPs Manage Web Access Control For example com Location admin web Web Service example com By selecting Allow as type of order you will allow access for all domain names and can manage domain names IPs or groups of IPs to deny access to selected location By selecting Deny you will deny access for all domain names and can allow access only for trusted domain names or IPs IP groups aah Default Access Allow From All Change to Deny From All mrsmith com 192 168 112 4 192 168 113 5 255 255 255 0 Deny Domains IPs list Delete Domain example org Add E 192 168 112 2 Mask Add Manage domains IPs PO Upload _Import Export Current Default Access Rule if necessary you can change current default access rule Deny Domains IPs list you can delete any domain or IP from the list If current default access rule allow you can define the list of domain names IPs which have no access If current default access rule deny you can allow access to defined domain names IPs Domain type in a new domain and click Add Add IP address and Mask Manage Domains IPs you can upload list domains IPs from file and export existing list to fi
194. tore default A records click Restore default records DNS Settings 41 Creating Custom DNS Records To create a custom record to your DNS zone Select Domain info in the Domain Settings menu On the page that appears click the Edit icon in the DNS Configuration field aO P oy This link will take you to the DNS Configuration page DNS configuration Zone unixtesttest200 psott Q Name TTL Class Type Data Built in A records unixtesttest200 psoft 66400 IN A 192 166 114 200 unixtesttest200 psoft 86400 IN A 192 168 114 200 Custom A records Add DNS A Record Built in MX records unixtesttest200 psoft 66400 IN Mx 10 mailtest200 psoft Custom MX records Add DNS Mx Record Built in CNAME records mail unixtesttest200_psoft 86400 IN CNAME mailtest200 psoft Custom CNAME records Add DNS CNAME Record 42 DNS Settings 4 On this page you can see several blocks of DNS records You can add any type of DNS records by clicking an appropriate link You will be asked to enter corresponding DNS data Adding Custom A Records Normally A records are used to map domain names and web server IP New custom A DNS record ORIGIN unixtesttest200 psoft Name TTL Class Type Data example e6400 IN A f92 168 112 111 Submit DNS Settings 43 Name enter the string to map to the web server TTL set how many seconds will elapse before the record is refreshed in the DNS cache Data enter the IP of the web server Warning
195. ttings are configured individually for each billing profile If you sign up as a trial user no billing profile is created The system however keeps track of all your purchases and includes them into your bills available in the Billing Statement Important If a trial user happens to enter his valid credit card info one of the two things may happen User is immediately charged according to Billing Statement User balance is zeroed out if it s provided by a plan the user signed up under in H Sphere 3 2 and higher gt To create a billing profile 1 Select Billing Profile in the Billing menu 2 On the page you will be taken to choose from the available type of payment for your new billing profile in the Edit Billing Profile drop down box and click the Edit button next to it Billing profile Example 1 Example xxxxxxxxx1121 01 2006 a EI Edit Biling Profile D dd sol KI Receive the invoice by e mail Check PayPal illi WorldPay E i Change Biling Profile Check Out SKXXKMMMMT121 01 2006 el Activate Pay Systems Delete Biling Profile Si da zl Delete Plan Unix of Billing Period 1 MONTH of 146 User Billing Edit Billing Profile After the edit the old data will be preserved in an old billing profile Receive the invoice by e mail With this option ON you will receive invoices that will inform you of accruals charges and your current balance status Change Billing Profile If you activate an a
196. ues not to be deleted phpBB Forum phpBB is a high powered fully scalable and highly customizable bulletin board package phpBB has a user friendly interface simple and straightforward administration panel and helpful FAQ phpBB Key Features Unlimited forums and posts Multiple language interface Private or public forums Powerful search utility Private messaging system Complete customization with templates phpBB files are stored in a separate directory for each of your sites gt To add phpBB forum to your site 1 Select Domain Info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 On the Web Service page scroll down to find the phpBB option and turn it on 4 Agree with charges if any Dynamic Web Content 77 Go through the installation wizard You will be prompted to select from the existing MySQL databases to use with phpBB or create a new one Warning Assigning a previously created MySQL database to be used for phpBB needs you will remove contents of all its tables Choose or create a MySQL user to access and manage MySQL database you have allocated for use with phpBB Click the Setup icon to install the script You will be taken to the phpBB administrator control panel where you can start configuring the forum to your liking If you are taken to the setup page again click the Fix button This will reset the config php script which contain
197. ult settings In other words you can tell your visitors browsers which page to load as they hit your domain Usually its index html1 by default but you can set any other custom welcome page Example If a visitor goes to your site http www example com the first page to open willbe http www example com index html However if you set welcome html1 as the directory index the page to open will be http www example com welcome html Warning your custom index pages won t add to the defaults they will replace them Therefore make sure to enter the full list of indexes you would like to have in your configuration gt To set your custom directory indexes 1 Go to Domain Setting gt Web Options for the domain you need 2 Scroll down to find the Directory Indexes option and click to enable it Agree with the charges if any 3 In the box that appears enter the names for files that will be treated as indexes Put file names in the descending order of priority and separate them with spaces for example index html cgi bin about html Directory Indexes index html Note paths must be separated by spaces E g index html example start html Update 4 Skip this step if you are using a Windows based plan At the top of the Web Service page click the Apply link for the Server configuration to change The changes will take effect within 15 minutes 5 To edit the list you have made click the Edit icon next to the Di
198. unt s plan may be also configured with summary disk usage to control disk space usage on an overall basis for all your disk space consuming resources combined together In this chapter Summary Disk Une eier geess eegene Ee iecieeatdensventdeceiatones 141 Disk Space le E 142 Individual Resource e ic civctdceneds Adie ckigeere silts diperte Mies chapels 142 Summary Disk Usage Average and Last Day Summary Disk Usage Every 24 hours the system scans your FTP home directory each of your mailboxes and databases to summarize disk space used by these resources which makes summary disk usage for the last day Summary readings of each daily scan are added up and divided by days elapsed from the beginning of the billing month on page 150 to make your average summary disk usage If your hosting plan is configured with the summary disk usage resource you will see both figures on your Account gt Quick Access page Disk usage Q 7 Avg 8 20 MB f Last day 12 MB 142 Disk Space Summary Disk Usage Limit Free disk space allocated for all your disk space consuming resources makes your initial summary disk usage limit However it doesn t stop you from using more disk space as quotas do If you exceed it you will be charged overlimit fees To prevent it increase your Summary disk usage limit clicking the Edit icon next to the summary disk usage bar and entering a new summary disk usage limit Summary disk usage limit can be max
199. us FTP Upload Facilities Only for Unix based accounts If you want to allow anonymous FTP users to upload files enable Anonymous FTP Upload Facilities by doing the following 1 Enable Anonymous FTP on page 58 2 At the bottom of the FTP vhost page you will find a new option to enable anonymous FTP upload facilities 7 4 Home Directory Name ofthe server E mail of the administrator IP Address of the FTP server Virtual FTP traffic Virtual ftp users Virtual fto directories Anonymous FTP fhsphere local home unixtess ftoserver U admin example com 10 126 4 31 0 KB used out of 1 0 GB limit 2 ftptest ER KA fodirectory U 2 Anonymous FTP Upload Facilities 3 Turn it on This will create a dedicated directory inside the Anonymous FTP directory 4 The Uploads Windows based plans Incoming Unix based plans directory has only the upload permissions so it will allow neither downloading nor viewing its content CHAPTER 10 SSH Access to Server SSH is a secure form of Telnet connection using an RSA key It is a more powerful means of access than FTP as it provides a command line interface for running scripts etc At the same time SSH allows more possibilities for error and actions which may cause harm to the server Therefore SSH access is a privilege to an account It can be revoked at any time if user s activities appear detrimental to the health of the server In th
200. user login and password to enter this page Title of http example com Template Selection Select a template to apply to this Web site Each template includes Web pages Web Parts lists libraries and other items Choose the template that most closely matches the type of site you want to create or click here for information on how to migrate an existing site Select a Template Template Team Site Blank Site Document Workspace Basic Meeting Workspace Blank Meeting Workspace Decision Meeting Workspace Social Meeting Workspace Multipage Meeting Workspace This template creates a site for teams to create organize and share information quickly and easily It includes a Document Library and basic lists such as Announcements Events Contacts and Quick Links 220 Microsoft SharePoint Hosting Editing Microsoft SharePoint Settings To register SharePoint Services on your domain thus making you the administrator of such services Parallels H Sphere needs the following pieces of information to be used for sending electronic mail to your SharePoint users SMTP server outgoing server name From e mail address Reply to e mail address It will take your default setting for this purpose Parallels H Sphere SMTP server and e mail address from your contact info Later you can change these settings if needed Besides Parallels H Sphere will need an e mail address to register SharePoint Services on It will also tak
201. w AOA KAKA a AEEY 15 Changing Hosting Platform cccccecceeesceceeeeeceeeeeeaeeeeeeeseeeeesaaeeeeaaeeeeeeeseaeessaaeeseaaeeeeeeeeaas 16 Changing Billing Period 17 Changing Control Panel Daseword 17 Changing FIP EE te DEE 18 Changing Trawhic EE 19 Changing Disk el ET 19 Configuring Control Panel Gkins nennen nnna 20 Changing Control Panel Language cc cccceceeeseeceeeeeeeeeeeseaeeseneeseaeeecaaeeeeaaeseeeeeseaeeesiaeeneaeessaes 21 Domain Registration 22 Registering Standard Second Level Domains eect eeeeeeeeeeeeseaeeesaeeseaeetenneees 22 Transfering DO Mains TEE 24 Hosting Existing Domaine 25 Creating Third Level DOMAINS ccccceeeeeeceeeeeeeeeeeeeeeceaeeeeaaeedeneeceaeeesaaeeeeaaeseeeeesnaeeesaeeneneeenaees 25 Hosting Sites Without Domain Names 26 Parking External Domams sessir nenoai e aE OE E A EE A 26 Domain Configuration 27 Cut Vive NET EE 27 Enabling Instant Domain Alases A 28 Greating SUBGOMAINS se nesinnes daey cauaa ien tanion raadde nia saadat aoaia datednadicenarae AEAEE aaia 28 Configuring Shared or Dedicated IP Hosting ceccceceeceeeeeeeeseeceeeeeceaeeeeaaeseeeeeseaeeesaeeseneeenaees 29 Configuring Domain Aliasing ccccececeeeeeeeceeeeeeeeeeeeeeecaeeeeeaeseeeeeceaeeeseaeeseaaeseeeeeseaeeesaeeneneeseaees 30 Adding Server EE 34 Configuring Domain PHenewal nennen nann 35 Changing Domain Contact and Billing Iniormation 37 Adding Web Access Control 37 DNS Settings ee Removing
202. wly created database To add a new user enter the user login and password then select a typical role for this user If you need to set more specific privileges you can do this from the MySQL privileges form later after the user has been created To set privileges on the newly created database for an existing user select this user from the list then select a typical role of this user and then press the Add existing user button If you need to set more specific privileges on the database you can do this from the MySQL privileges form later Add MySQL user to the database admin2_mysqldb Granting privileges to an existing Username admin2_ user2 user on the databaseadmin2_mysqldb Password pen Pick user admin2_user gt Confirm password ae Userrole fread x User role read Ka Grant Add user Finish Add a new user to the database you have just created choose user role and click Add user Choose roles for users of other databases so they can use your new database Click Grant Click Finish to complete creating your MySQL database 182 Database Hosting Editing MySQL Databases with phpMyAdmin You can edit the content of your databases using the phpMyAdmin utility that comes with your control panel gt 1 3 4 To run phpMyAdmin do the following Select MySQL databases in the Databases menu Inthe form that appears click the name of the existing MySQL Database you want to edit or
203. xport Set Order 11 On the Properties page that appears choose the General tab and check the settings of your email account SS Mail example com Properties John Smith JohnSmith example com Here you can set the name that will show in your letters set reply email should be the same as email 12 Click Apply and OK to save settings Configuring Outlook Express With SMTP Auth Relay If your mail server uses SMTP AUTH you must configure your Outlook Express to send a login and password not only when you receive mail but also when you send it Ask your provider which relay the server uses You can set SMTP Auth relay right after your email account is created gt To configure this email client with the SMTP Auth relay 1 Select Accounts from the Tools drop down menu in the menu bar 2 On the Internet Accounts window select the newly created mail account and click Properties to edit the email settings Internet Accounts 2 xj All Mail News Directory Service Account Type Connection Gag Active Directory directory service oa Bigfoot Internet directory service gmx net mail Hotmail mail b mal evample Pe mail A usa net mail default GA VeriSign Internet directory service Cag WhoWhere Inter directory service yahoo mail Local Area Network Local Area Network Any Available Any Available Any Available Any Available Local Area Network Loca
204. y and certificate error may show up during the renewal It means that your private key on the server does not match the certificate This is probably because private key or CSR certificate submission request was re generated after you ordered certificate Take CSR and get replacement certificate InstantSSL has free re issuance Managing Comodo SSL Certificates Parallels H Sphere allows to buy and install a permanent Comodo certificate in one step directly from your control panel if your hosting provider allows it in the plan you have signed up for Later you can renew your Comodo SSL certificate through your Control Panel H Sphere allows to buy and install a permanent Comodo certificate in one step directly from your control panel if your hosting provider allows it in the plan you have signed up for Later you can renew your Comodo certificate through your Control Panel gt To buy and install a permanent certificate directly from your control panel 1 Select Domain info in the Domain Settings menu 2 Click the Edit icon in the Web Service field 3 Enable SSL for the domain in the list 4 One the page that appears scroll down to SSL Support and choose the option One step buy and install SLL certificate SSL support disabled One step buy and install SLL certificate H SSL Support Import SSL certiticate Generate self signed SSL certificate 176 Data Transfer Security 5 Fill in the form with your contact data One
205. your DSN records For more details on each driver s parameters read driver specifications E g you can find all information about Microsoft SQL DSN configuration on the Microsoft Web Site gt To edit DSN records 1 Select ODBC Service in the ODBC menu 2 On the page that shows in the Your DSN section click the Edit icon next to the DSN record you need Your DSN userwin_test MySQL ODBC 3 51 piven 3 Edit the DSN records in the form that appears 4 Click Update To delete a DSN record go to ODBC Service in the ODBC menu and click the Delete icon next to the existing DSN CHAPTER 20 Virtual Private Servers Virtual Private Server VPS support offers a series of advantages and privileges in that you get your own Linux server with root access whereas in regular user accounts you could only request non root access from the administrator In this chapter CHECKING VPS Status iriri sirini EaR RENREN 198 Adding Custom DNS Records for VP 199 Changing VPS Root Password 199 Adding EE 200 Changing VPS WINNS E 200 Looking Up VPS System Information wsicceccsssecieesescesasieiaseconsideridetecsssssmeeacbeienase 201 Adding VPS nl el TE 202 Checking VPS Status Such as installing Virtual Server takes a while VPS will not be activated right away after signup Until it gets activated you can view only billing info and trouble ticket system in your user control panel To make sure that VPS is activated and can be a

Control Panel PDF Manual

Contents

Download Pdf Manuals

Related Search

Related Contents