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Compaq Presario CQ62 Notebook PC HP G62 Notebook PC

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1. 2 10 Maintenance and Service Guide Service tag 3 Illustrated parts catalog When ordering parts or requesting information provide the computer serial number and model number located on the service tag Component 1 Product name Description The name affixed to the front of the computer 2 Serial number s n An alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period The duration of the warranty period for the computer Model description An alphanumeric identifier used to locate documents drivers and support for the computer Maintenance and Service Guide Illustrated parts catalog Computer major components 3 2 Maintenance and Service Guide Illustrated parts catalog ltem Description Spare part number 1 39 6 cm 15 6 in High Definition HD light emitting diode LED display assembly for use in HP G62 biscotti computer models 595185 001 HP G62 biscotti computer models with webcam 595186 001 Presario CQ62 biscotti computer models 602170 001 Presario CQ62 biscotti computer models with webcam 602171 001 Presario CQ62 matte black
2. Bluetooth cable 602538 001 21 Base enclosure With card reader for biscotti computer models 595208 001 Without card reader for biscotti computer models 595209 001 With card reader for matte black computer models 595210 001 Without card reader for matte black computer models 595211 001 With HDMI card reader without a modem for biscotti computer models 608546 001 Continued 3 6 Maintenance and Service Guide Illustrated parts catalog Item Description Spare part number With HDMI card reader without a modem for matte black computer models 608547 001 Rubber Kit not illustrated includes four rubber feet 600849 001 Plastics Kit see Plastics Kit on page 10 for spare part component information 595200 001 22 Hard drive cover 23 Memory module cover Maintenance and Service Guide 3 7 Illustrated parts catalog Display assembly components 3 8 Maintenance and Service Guide Illustrated parts catalog Item Description Spare part number 1 Display bezel Presario CQ62 with webcam and microphone modules 595190 001 Presario CQ62 with microphone module only 595189 001 HP G62 with webcam and microphone modules 595193 001 HP G62 with microphone module only 595192 001 2 Display hinges 595195 001 3 High Definition display panel includes display panel and backlight cables 595130 001 4 Webcam board 600166 001
3. Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 4 16 Maintenance and Service Guide Removal and replacement procedures Remove the keyboard 1 Turn the computer upside down with the front toward you 2 Remove the three Phillips PM2 5x5 0 and three Phillips PM2 5x6 5 screws that secure the keyboard to the computer 3 Turn the computer right side up with the front toward you 4 Open the computer as far as possible 5 Release the tabs along the left O and right O edges of the keyboard using a thin flat bladed screwdriver 6 Lift the rear edge of the keyboard 6 and set the keyboard back towards the display O Maintenance and Service Guide 4 17 Removal and replacement procedures 7 Release the zero insertion force ZIF connector O to which the keyboard cable is attached and then disconnect the keyboard cable from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 4 18 Maintenance and Service Guide Removal and replacement procedures Top cover Description Spare part number For use with biscotti computer models 595206 001 For use with matte black computer models 595207 001 Before removing the top cover 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through th
4. 0x00000063 0x00000063 Motherboard resources 0x00000065 0x00000065 Motherboard resources 0x00000067 0x00000067 Motherboard resources 0x00000080 0x00000080 Motherboard resources 0x00000092 0x00000092 Motherboard resources 0x000000B2 0x000000B3 Motherboard resources 0x00000680 0x0000069F Motherboard resources 0x00000800 0x0000080F Motherboard resources 0x0000FFFF 0x0000FFFF Motherboard resources 0x0000FFFF 0x0000FFFF Motherboard resources 0x00000400 0x0000047F Motherboard resources 0x00000500 0x0000057F Motherboard resources 0x0000464E 0x0000164F Motherboard resources 0x00000380 0x0000038E Motherboard resources 0x000000F0 0x000000F0 Numeric data processor 0x00004050 0x00004057 Intel Graphics Media Accelerator HD Continued Maintenance and Service Guide 6 7 Specifications 1 0 address hex 0x000003B0 0x000003BB System function shipping configuration Intel Graphics Media Accelerator HD 0x000003C0 0x000003DF Intel Graphics Media Accelerator HD 0x00000062 0x00000062 Microsoft ACPI Compliant Embedded Controller 0x00000066 0x00000066 Microsoft ACPI Compliant Embedded Controller 0x00004048 0x0000404F Intel PCHM SATA AHCI Controller 4 Port 0x0000405C 0x0000405F Intel PCHM SATA AHCI Controller 4 Port 0x00004040 0x00004047 Intel PCHM SATA AHCI Controller 4 Port
5. 0x00004058 0x0000405B Intel PCHM SATA AHCI Controller 4 Port 0x00004020 0x0000403F Intel PCHM SATA AHCI Controller 4 Port 0x00004000 0x0000401F Intel 5 Series 3400 Series Chipset Family SMBus Controller 3B30 System memory map specifications Memory address 0x54404000 0x54404FFF System function Intel Turbo Boost Technology Driver 0x54405800 0x54405BFF Intel 5 Series 3400 Series Chipset Family USB Enhanced Host Controller 3B34 OxFF000000 0xFFFFFFFF Intel 82802 Firmware Hub Device OxFF000000 0xFFFFFFFF Motherboard resources 0x54405C00 0x54405FFF Intel Series 3400 Series Chipset Family USB Enhanced Host Controller 3B3C 0x51410000 0x51410FFF Realtek PCle FE Family Controller 0x51400000 0x51 40FFFF Realtek PCle FE Family Controller 0x51400000 0x5140FFFF Intel 5 Series 3400 Series Chipset Family PCI Express Root Port 2 3B44 OxFEDO0000 OxFEDOO3FF High precision event timer 0x53400000 0x543FFFFF Intel 5 Series 3400 Series Chipset Family PCI Express Root Port 1 3B42 0x53400000 0x543FFFFF Broadcom 802 11g Network Adapter 0x50400000 0x513FFFFF Intel 5 Series 3400 Series Chipset Family PCI Express Root Port 1 3B42 0xA0000 0xBFFFF PCI bus 0xA0000 0xBFFFF Intel Graphics Media Accelerator HD 0x3C000000 OxFEAFFFFF PCI bus 0x3C000000 OxFEAFFFFF Motherboard resources 0x52400000 0x533FFFFF Intel 5 Serie
6. Specifications 1 0 address hex 0x000000B4 0x000000B5 System function shipping configuration Programmable interrupt controller 0x000000B8 0x000000B9 Programmable interrupt controller 0x000000BC 0x000000BD Programmable interrupt controller 0x000004D0 0x000004D1 Programmable interrupt controller 0x00000040 0x00000043 System Timer 0x00000050 0x00000053 System Timer 0x00002000 0x000020FF Realtek PCle FE Family Controller 0x00002000 0x000020FF Intel 5 Series 3400 Series Chipset Family PCI Express Root Port 2 3B44 0x00000000 0x0000001F Direct memory access controller 0x00000000 0x0000001F PCI bus 0x00000081 0x00000091 Direct memory access controller 0x00000093 0x0000009F Direct memory access controller 0x000000C0 0x000000DF Direct memory access controller 0x00003000 0x00003FFF Intel Series 3400 Series Chipset Family PCI Express Root Port 1 3B42 0x00000060 0x00000060 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard with HP QLB 0x00000064 0x00000064 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard with HP QLB 0x00000D00 0x0000FFFF PCI bus 0x00000070 0x00000077 System CMOS real time clock 0x00000070 0x00000077 Motherboard resources 0x0000002E 0x0000002F Motherboard resources 0x0000004E 0x0000004F Motherboard resources 0x00000061 0x00000061 Motherboard resources
7. 4 20 Maintenance and Service Guide Removal and replacement procedures 7 Lift the rear edge of the top cover O until the top cover disengages from the base enclosure 8 Remove the top cover zB The TouchPad is glued to the top cover and is included with the top cover spare part Reverse this procedure to install the top cover Maintenance and Service Guide 4 2 Removal and replacement procedures Power button board Description Spare part number Power button board 595204 001 Before removing the power button board 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer W Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 O AON HNN Remove the keyboard see Keyboard on page 4 16 10 Remove the top cover see Top cover on page 4 19 Remove the power button board 1 Remove the Phillips PM2 0x
8. spare part number 3 4 4 24 specifications Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive 6 5 display 6 2 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 6 4 hard drive 6 3 VO addresses 6 6 interrupts 6 6 memory map 6 8 system DMA 6 5 switch cover removal 4 19 spare part number 4 19 system backup 8 1 system board Maintenance and Service Guide Index 3 Index removal 4 37 spare part number 3 4 System Configuration menu 5 4 system information 5 2 5 3 system memory map 6 8 system recovery points 8 3 T thermal material 4 40 thermal module removal 4 40 spare part number 4 39 tools required 4 1 top components 2 1 top cover spare part number 3 3 3 16 TouchPad location 2 1 on off button 2 1 U USB port pin assignments 9 5 user replaceable parts 1 3 W webcam product description 1 2 removal 4 29 spare part number 3 9 wireless antenna spare part number 3 16 Wireless Antenna Kit spare part number 3 16 wireless compartment cover illustration 3 10 removal 4 13 wireless module product description 1 2 wireless module compartment cover illustration 3 10 spare part number 3 10 WLAN modules removal 4 13 workstation guidelines 4 3 Index 4 Maintenance and Service Guide
9. 0 hard drive bracket screws O from each side of the hard drive 8 Grasp the 2 attached Mylar tabs and pull the bracket straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Maintenance and Service Guide 4 9 Removal and replacement procedures Memory module Description Spare part number Memory module 1 GB 1066 MHz DDR3 598859 001 Memory module 2 GB 1066 MHz DDR3 598856 001 Before removing the memory module 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the memory module 1 Loosen the three Phillips PM2 5x6 0 captive screws O that secure the memory module cover to the computer 2 Lift the back side of the memory module cover cover Q lift it up O and remove the cover The memory module cover is included in the Plastics Kit spare part number 595200 001 4 10 Maintenance and Service Guide Removal and replacement procedures 3 Spread the retaining tabs O away from the memory module The edge of the module opposite the slot rises away from t
10. 6 System I O address specifications o oooooooooocoorr eee teen nen e eee ees 6 6 System memory Map specifications 0 0 0 ee cece eee ene e eee eee 6 8 7 Backup and recovery Cr ating recovery discs een bens Sh ere edd ees lea Sea Meee ee ee ala de eee ee 8 1 When to backups iio e A AN ae el eh aed Sate ol ra ada le is dotado ed 8 2 Backup Suggestions A a bee bees 8 2 Using system restore Pots sss tacna es Gigaset E RE KE od a Ba Ee A od pi See 8 3 Performing a TecOvery oi 1 cece Ea E E e a a E aa asa 8 4 Recovering from the recovery discs 0 eee cece e een en ene nes 8 4 Recovering from the dedicated recovery partition select models only ooo oo ooooooo o o o 8 4 8 Connector pin assignments Audio in microphone ooo E E a a E a EE E A e EE 9 1 Atidio out headphone ici rad ar e ii 9 1 External MONO A A a an A 2a a ee 9 2 AM as A a e Cola Oy ES 9 3 v Maintenance and Service Guide Contents RIAT Mode osuna il ed deg dad Gotha iba Gath iba Get ete ies tye ais ls penne 9 4 KAS Metwork ci baie Bia i teat ih te tah Sed aed ied ah de ae ad 9 4 Universal Serials BS a e O MA a cat ALE Latin o dt EE Ae Cb 9 5 9 Power cord set requirements Requirements for all countries and regions 2 0 eee urruna eee 10 1 Requirements for specific countries and regionS 0 0 eee eee urner ruere 10 2 10Recycling Battery vena nc DA aeons Pe Wins Bestar dh hee hens 11 1 Display 2
11. Herzegovina Botswana Brazil Brunei Bulgeria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagaascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania rwanda Samoa San Marino Sao tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and
12. LCD cable kit 595196 001 5 Wireless antenna includes wireless antenna transceivers and cable Webcam cable LCD cable 6 Display enclosure includes logo for use with HP G62 biscotti computer models 595191 001 Presario CQ62 biscotti computer models 602172 001 Presario CQ62 matte black computer models 595194 001 7 Display hinge covers 600650 001 Display Rubber Kit not illustrated includes display bezel rubber screw covers 595198 001 Display Screw Kit not illustrated 595197 001 Maintenance and Service Guide 3 9 Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit 595200 001 1 Hard drive cover 2 Wireless module compartment cover 3 10 Maintenance and Service Guide Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Hard drive includes connector and bracket 500 GB 7200 rpm 599056 001 320 GB 7200 rpm 599055 001 250 GB 7200 rpm 599054 001 160 GB 7200 rpm 599053 001 Hard Drive Hardware Kit not illustrated includes bracket and screws 599057 001 2 Optical drive includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with Biscotti computer models 599062 001 Matte black computer models 600651 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with Biscotti computer models 599063 001
13. Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Spare part number 582562 002 15 Optical drive includes optical drive bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with Biscotti computer models 599062 001 Matte black computer models 600651 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with Biscotti computer models 599063 001 Matte black computer models 600652 001 16 Battery 6 cell Li lon 2 20 Ah 47 Wh 593553 001 6 cell Li lon 2 55 Ah 55 Wh 593554 001 17 Power connector includes cable 602743 001 18 USB board 595205 001 19 RJ 11 connector included in Cable Kit see Cable Kit on page 12 for spare part component information 595201 001 20 Bluetooth module 537921 001
14. St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 587259 001 Intel Core i7 620M Processor 4M cache 2 66 GHz SC turbo up to 3 33 GHz Continued 3 14 Maintenance and Service Guide Illustrated parts catalog Spare part number Description number 593530 001 Intel WiFi Link 5100 802 11 b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Gua
15. WiFi adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the
16. about your power settings select Start gt Control Panel gt System and Security gt Power Options This table describes factory settings For information about changing factory settings see the user guides located in Help and Support Maintenance and Service Guide External component identification Keys Q Your computer might look slightly different from the illustration in this section E Item Component Description 1 esc key Displays system information when pressed at the same time as the fn key 2 Send e mail key Opens a new e mail in your default e mail client 3 Media application key Launches CyberLink PowerDVD 4 Web browser key Launches default web browser 5 Print key Sends the currently active document to the default printer 6 Calculator key Launches the calculator application 7 fn key Displays system information when pressed in conjunction with the esc key Windows logo key Displays the Windows Start menu Windows applications key Displays a shortcut menu for items where the cursor is positioned 10 Actions keys Executes frequently used system actions 2 4 Maintenance and Service Guide External component identification Left side components Q Your computer might look slightly different from the illustration in this section aA OOO 8 Item Component Function 1 External monitor port Connects an external
17. and regions except for Australia and New Zealand 510100 011 56K V 92 data fax modem select models only for use in Australia and New Zealand 537921 001 Bluetooth module 580101 001 Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Canada the Cayman Islands Guam Puerto Rico the United States and the US Virgin Islands Continued Maintenance and Service Guide 3 13 Illustrated parts catalog Spare part number Description number 580101 002 Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentian Armenia Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and Herzegovina Botswana Brazil Brunei Bulgeria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Vi
18. computer models 595187 001 Presario CQ62 matte black computer models with webcam 595188 001 2 Power button board 595204 001 3 Keyboard includes keyboard cable for use in Adriatics 595199 BA1 Belgium 595199 A41 Canada 595199 121 Czech Republic 595199 221 France 595199 051 Germany 595199 041 Greece 595199 DJ1 Hungry 595199 211 for International use 595199 B31 Israel 595199 BB1 Italy 595199 061 Japan 595199 291 Korea 595199 AD1 North America 595199 001 Norway 595199 DH1 Portugal 595199 131 Russia 595199 251 Saudi Arabia 595199 171 Spain 595199 071 Switzerland 595199 BG1 Taiwan 595199 AB1 Thailand 595199 281 Turkey 595199 141 United Kingdom 595199 031 4 Speaker assembly includes cable 602744 001 5 Top cover includes TouchPad board for use in Biscotti computer models 595206 001 Matte black computer models 595207 001 Continued Maintenance and Service Guide 3 3 Illustrated parts catalog Item Description Spare part number 6 Fan heat sink assembly includes replacement thermal material for use with UMA systems 595832 001 Discrete systems 595833 001 7 Touchpad button board 595203 001 8 Modem module select models only All countries and regions except for Australia and New Zealand 510100 001 Australia and New Zealand 510100 011 9 RTC battery 602745 001 10 System board HM55 Discrete system board 595181 001 HM55 UMA system board 595
19. enclosure for use with Presario CQ62 biscotti computer models 602538 001 Bluetooth module cable 602743 001 Power connector includes cable 602744 001 Speaker assembly includes cable 602745 001 RTC battery 608546 001 Base enclosure with HDMI card reader without a modem for biscotti computer models 608547 001 Base enclosure with HDMI card reader without a modem for matte black computer models Maintenance and Service Guide 3 17 A Removal and replacement procedures Preliminary replacement requirements Tools required Use the following tools to complete the removal and replacement procedures E Flat bladed screwdriver E Magnetic screwdriver E Phillips PO and P1 screwdrivers Service considerations Before disassembly or assembly procedures review and adhere to all service considerations Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoi
20. it HO8 Ghee a ia yest kets peat hes 11 1 Index Maintenance and Service Guide vi 1 Product description Presario Presario CQ62 Intel CQ62 Intel HP G62 HP G62 Category Description UMA Discrete UMA Discrete Product name Compaq Presario CQ62 Notebook PC Xx Xx HP G62 Notebook PC X Xx Processors Intel Core i7 620M Processor 4M cache X X 2 66 GHz SC turbo up to 3 33 GHz Intel Core i5 540M Processor 3M cache 2 53 Xx Xx Xx Xx GHz SC turbo up to 3 06 GHz Intel Core i5 520M Processor 3M cache 2 4 Xx Xx Xx Xx GHz SC turbo up to 2 93 GHz Intel Core i5 430M Processor 3M cache 2 26 Xx Xx Xx Xx GHz SC turbo up to 2 53 GHz Intel Core i3 350M Processor 3M cache 2 26 Xx Xx Xx Xx GHz Intel Core i3 330M Processor 3M cache 2 13 X X X X GHz Chipset Intel HM55 X X X X Graphics IATI Mobility Radeon HD5430 with 512 MB X X dedicated video memory Intel HD Graphics UMA integrated with X X shared video memory E Up to 251 MB of graphics subsystem memory when total system RAM equals or is greater than 1024 MB E Up to 358 MB of graphics subsystem X X memory when total system RAM equals or is greater than 2048 MB Panel 39 6 cm 15 6 in HD LED BrightView display X X X Xx panel 1366 x 768 16 9 Wide Aspect Ratio X X X X Memory 2 customer accessible upgradable SODIMM X X X X slots Supports dual channel memory Xx Xx Xx Xx DDR3 1066 MHz Supports up to 8 GB of sys
21. module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the main antenna cable O and the auxiliary antenna cable from the wireless module Q The black WLAN antenna cable marked 1 is connected to the WLAN module Main terminal The white WLAN antenna cable marked 2 is connected to the WLAN module Aux terminal 2 Remove the Phillips PM2 0x3 0 screw that secures the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 3 Remove the WLAN module O by pulling the module away from the slot at an angle Q WLAN modules are designed with a notch to prevent incorrect insertion Reverse this procedure to install the wireless module Maintenance and Service Guide 4 13 Removal and replacement procedures Optical drive Q The optical drive spare part kit includes an optical drive bezel and optical drive bracket Description Spare part number DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with Biscotti computer models 599062 001 Matte black computer models 600651 001 Blu ray ROM with LightScribe DVD R RW Super
22. more than 2 0 m 6 5 ft E All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used E The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 VAC as required by the power system of each country or region E The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide 9 1 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conduc
23. off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 Remove the display assembly see Display assembly on page 4 25 Remove the sytem board see System board on page 4 36 Remove the fan heat sink assembly see Fan heat sink assembly on page 4 39 Maintenance and Service Guide 4 45 Removal and replacement procedures Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor straight up and remove it Q When you install the processor the gold triangle on the processor must be aligne
24. or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the esc key When the Startup Menu appears press the f10 key Use the arrow keys to select System Configuration gt Language and then press the enter key Use the arrow keys to select a language and then press the enter key When a confirmation prompt with the language selected appears press the enter key NR A 0 N To save the change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key Changes go into effect immediately Maintenance and Service Guide 5 1 Setup Utility Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke E To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or press the f5 or f6 key E To select an item press the enter key E To close a text box or return to the menu display press the esc key E To display additional navigation and selection information while Setup Utility is open press the f1 k
25. press the esc key When the Startup Menu appears press the f10 key 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press the enter key 3 When the Setup Confirmation appears press the enter key 4 To save the change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key Setup Utility default settings go into effect when the computer restarts Q The password security and language settings are not changed when you restore the factory default settings 5 2 Maintenance and Service Guide Setup Utility Exiting Setup Utility You can exit Setup Utility with or without saving changes To exit Setup Utility and save the changes from the current session If the Setup Utility menus are not visible press the esc key to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key E To exit Setup Utility without saving the changes from the current session If the Setup Utility menus are not visible press the esc key to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press the enter key After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu items listed in this chapter might not be supp
26. remove the module to restore computer functionality and then contact technical support through Help and Support 5 Hard drive bay Holds the hard drive Maintenance and Service Guide 2 7 External component identification Display components Item Component Description 1 Internal microphone Records sound 2 Webcam select models only Records audio and video and captures still photographs 3 Webcam light select models only On The webcam is in use 2 8 Maintenance and Service Guide External component identification Wireless antennas The computer model has at least 2 antennas that send and receive signals from 1 or more wireless devices These antennas are not visible from the outside of the computer Q For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Maintenance and Service Guide 2 9 External component identification Additional hardware components Item Component Description 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not connected to external power Batteries and power cords vary in appearance by region and country
27. sec Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 E CD ROM boot Enable disable boot from CD ROM E Floppy boot Enable disable boot from diskette E Internal Network Adapter boot Enable disable boot from Internal Network Adapter E Boot Order Set the boot order for USB Floppy Internal CD DVD ROM Drive Processor C6 sleep state select models only USB CD DVD ROM drive Hard drive USB Diskette on Key USB Hard drive Network adapter To do this Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive Memory Test Run a diagnostic test on the system memory 5 4 Maintenance and Service Guide 6 Specifications Computer specifications Metric U S Dimensions Width 37 4 cm 14 7 in Depth 24 7 cm 9 7 in Height front 3 2 cm 1 3 in Height rear 3 7 cm 15 Weight Equipped with 6 cell battery and optical drive 2 5 kg 5 5 lbs Input power Operating voltage 18 5 V dc O 3 5 A 65 Wor 19 0 V dc 4 74 A 90 W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperatin
28. tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot the computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to the computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create Q If the computer includes a solid state drive SSD you might not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drive
29. times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 976 773 168 625 142 448 488 376 120 312 560 340 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications might differ slightly Q Certain restrictions and exclusions apply Contact technical support for details Maintenance and Service Guide 6 3 Specifications DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD system memory CD R and CD RW DVD R DVD RW DVD R DVD RW DVD system memory Access time CD DVD Random lt 175ms lt 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5
30. 001 320 GB 7200 rpm 599055 001 250 GB 7200 rpm 599054 001 160 GB 7200 rpm 599053 001 Hard Drive Hardware Kit not illustrated includes connector bracket and screws 599057 001 Before removing the hard drive 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the hard drive 1 Loosen the two Phillips PM2 5x6 0 captive screws that secure the hard drive cover to the computer 2 Lift the left side of the hard drive cover lift it up and to the left and remove the cover The hard drive cover is included in the Plastics Kit spare part number 595200 001 4 8 Maintenance and Service Guide Removal and replacement procedures 3 Remove the three Phillips PM2 5x5 0 screws that secure the hard drive to the computer 4 Grasp the Mylar tabs on the hard drive and then slide the hard drive to the left to disconnect it from the system board 5 Disconnect the hard drive cable from the system board O 6 Remove the hard drive O from the hard drive bay 7 To replace the hard drive bracket remove the four Phillips PM3 0x4
31. 182 001 HM55 HDMI Discrete system board 595183 001 HM55 HDMI UMA system board 595184 001 11 Memory module 1066 MHz DDR3 1 GB 598859 001 2 GB 598856 001 12 Hard drive includes hard drive bracket and screws 500 GB 7200 rpm 599056 001 320 GB 7200 rpm 599055 001 250 GB 7200 rpm 599054 001 160 GB 7200 rpm 599053 001 Hard Drive Hardware Kit not illustrated includes bracket and screws 599057 001 13 Processor includes replacement thermal material Intel Core i7 620M Processor 4M cache 2 66 GHz SC turbo up to 3 33 GHz 587259 001 Intel Core i5 540M Processor 3M cache 2 53 GHz SC turbo up to 3 06 GHz 594188 001 Intel Core i5 520M Processor 3M cache 2 4 GHz SC turbo up to 2 93 GHz 594187 001 Intel Core i5 430M Processor 3M cache 2 26 GHz SC turbo up to 2 53 GHz 597624 001 Intel Core i3 350M Processor 3M cache 2 26 GHz 597623 001 Intel Core i3 330M Processor 3M cache 2 13 GHz 597622 001 14 Wireless WLAN module Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Canada the Cayman Islands 580101 001 Guam Puerto Rico the United States and the US Virgin Islands Continued 3 4 Maintenance and Service Guide Illustrated parts catalog ltem Description Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentian Armenia Australia Austria AzerbaijanBahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and
32. 3 Remove the display bezel 10 2 Maintenance and Service Guide Recycling 4 Remove the two screws O that secure each hinge to the display enclosure and lift up to remove the display hinge covers T te J 5 Remove all screws OQ that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly from the display enclosure E E ee 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Maintenance and Service Guide 10 3 Recycling 9 Use a sharp edged tool to cut the tape O that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame from the display panel Remove the screws that secure the backlight cover to the display panel 11 Lift the top edge of the backlight cover and swing it outward 0 l l o l 12 Remove the backlight cover 13 Turn the display panel right side up 14 Remove the backlight cables O from the clip in the display panel 10 4 Maintenance and Service Guide Recycling 15 Turn the display panel upside down 16 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the b
33. 3 0 screw O that secures the power button board to the top cover 2 Lift up and remove the power button board Reverse this procedure to install the power button board 4 22 Maintenance and Service Guide Removal and replacement procedures Touchpad button board Description Spare part number Touchpad button board 595203 001 Before removing the touchpad button board 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer W Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 O 0 N AUA Remove the keyboard see Keyboard on page 4 16 10 Remove the top cover see Top cover on page 4 19 Remove the touchpad button board 1 Remove the two Phillips PM2 0x3 0 screws OQ that secure the touchpad button board to the top cover 2 Lift up and remove the touchpad button board Reverse this procedure to install th
34. A ie LAER og A AO alados 4 38 Fan heat sink assembly Ce eee eee ce ee eee eens 4 39 PLOCESSOL 2 rra tl TA SN EA TA dd vs Bhs ea akties Martie bs 4 45 RIEL COnne tor A A dic 4 47 5 Setup Utility Starting Setup Ulty ia stc ista eta AA ig ag A iin daban Stites fa ia ial eel 5 1 Changing the language of Setup Utility 0 0 ccc cere ences 5 1 Navigating and selecting in Setup Utility 0 0 ccc ee eens 5 2 Displaying system information o 5 2 Restoring default settings in Setup Utility 22 0 eect en eee 5 2 Exiting Setup Uthty ut nih ee Gea thea ewes eee ee eee cae kee ele ils 5 3 Setup Utility Menus ha ce eee eae ae eee ewe st diles 5 3 Main ments 22a yeccs A Beta a ee eae Bee et ee eee T eel ee 5 3 Security MENU a c 2 Parsee PWR a SUBIR eee ee aed Qe an Sab te 5 3 System Configuration menu 2 2 rruen euraen errereen 54 Diagnostics Menu oi re neg A A A ed 54 6 Specifications Computer specifications s sereni ae E eee ee el ee aces Ban ea ae 6 1 39 6 cm 15 6 in HD display specifications 0 0 0 enn een e eens 6 2 Hard drive specifications timida pr tao 6 3 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications 6 4 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive specifications 6 5 System DMA specifications iio roar rd ota a ete Cah wal Aa a bea Ea dd ENS oa ee 6 5 System interrupt specifications o oo oooooooooo teen ene e ene e eee 6
35. AURA Remove the keyboard see Keyboard on page 4 16 10 Remove the top cover see Top cover on page 4 19 11 Remove the display assembly see Display assembly on page 4 25 Remove the USB board 1 Disconnect the USB board cable O from the system board 2 Remove the Phillips PM2 5x60 screw from the system board 3 Lift the USB board O straight up to remove it from the computer The USB cable is available with the cable kit using spare part number 595201 001 Reverse this procedure to install a USB board 4 32 Maintenance and Service Guide Removal and replacement procedures Power connector Description Spare part number Power connector includes cable 602743 001 Before removing the power connector cable 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wirele
36. B1 Keyboard for use in Taiwan includes keyboard cable 595199 AD1 Keyboard for use in Korea includes keyboard cable 595199 B31 Keyboard for international use includes keyboard cable 595199 BA1 Keyboard fo use in Adriatics includes keyboard cable 595199 BB1 Keyboard for use in Israel includes keyboard cable 595199 BG1 Keyboard for use in Switzerland includes keyboard cable 595199 DH1 Keyboard for use in Norway includes keyboard cable 595199 DJ1 Keyboard for use in Greece includes keyboard cable 595200 001 Plastics kit 595201 001 Cable kit 595202 001 Screw kit 595203 001 Touchpad button board 595204 001 Power button board 595205 001 USB board 595206 001 Top cover includes TouchPad board for use in biscotti computer models 595207 001 Top cover includes TouchPad board for use in matte black computer models 595208 001 Base enclosure with card reader for biscotti computer models 595209 001 Base enclosure without card reader for biscotti computer models 595210 001 Base enclosure with card reader for matte black computer models Continued 3 16 Maintenance and Service Guide Illustrated parts catalog Spare part number Description number 595211 001 Base enclosure without card reader for matte black computer models 595832 001 Fan heat sink assembly for use with UMA systems includes replacement thermal material 595833 001 Fan h
37. Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service Guide Document Part Number 602633 001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts and performing computer disassembly procedures O Copyright 2010 Hewlett Packard Development Company L P ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Arrandale and Core are trademarks of Intel corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2010 Document Part Number 602633 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the c
38. Gren Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe Spare part number 580101 002 Intel WiFi Link 5100 802 11 b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guam Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Mala
39. Matte black computer models 600652 001 Maintenance and Service Guide 3 1 Illustrated parts catalog Miscellaneous parts Phillips PM2 0x3 0 screw Phillips PM2 5x3 0 screw Phillips PM2 5x4 0 screw Phillips PM2 5x5 0 screw Phillips PM2 5x6 5 screw Description Spare part number AC adapter 65 W AC adapter 463958 001 90 W AC adapter 463955 001 Cable Kit 595201 001 Hard drive connector cable Optical drive connector cable Power button cable RJ 11 cable TouchPad button board cable TouchPad cable USB cable Power cord for use with both HP G62 and Presario CQ 62 computer models for use in Argentina 490371 D01 Australia 490371 011 Brazil 490371 201 Denmark 490371 081 Europe 490371 021 India 490371 D61 Israel 490371 BB1 Italy 49037 1 061 Japan 490371 291 Korea 490371 AD1 North America 430971 001 the People s Republic of China 490371 AA1 South Africa 490371 AR1 Switzerland 490371 111 Taiwan 490371 AB1 the United Kingdom and Singapore 490371 031 Screw Kit 595202 001 Maintenance and Service Guide Illustrated parts catalog Sequential part number listing Spare part number Description number 463955 001 90 W AC adapter 463958 001 65 W AC adapter 490371 001 Power cord for use in North America with both HP G62 and Presario CQ62 computer models 490371 011 Power cord for use in Australi
40. Multi Double Layer Drive for use with Biscotti computer models 599063 001 Matte black computer models 600652 001 Before removing the optical drive 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the hard drive see Hard drive on page 4 8 Remove the optical drive 1 Position the computer with the left side toward you 2 Innsert a thin tool such as a screw driver O into the release access slot in the hard drive bay The disc tray is partially ejected from the optical drive 3 Grasp the bezel and slide the optical drive out of the computer 4 14 Maintenance and Service Guide Removal and replacement procedures 4 To replace the optical drive bracket position the optical drive with the rear toward you 5 Remove the two Phillips PM2 0x3 0 screws O that secure the optical drive bracket to the optical drive 6 Remove the optical drive bracket Reverse this procedure to reassemble and install an optical drive Maintenance and Service Guide 4 15 Removal and replacement procedures Keyboard Des
41. VGA monitor or projector 2 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component Depending on your computer model the computer might include an HDMI port or a USB port at this location RJ 45 network jack Connects a network cable USB ports 2 Connects an optional USB device Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio 8 Digital media slot select models only Support the following optional digital card formats E Memort Stick MS E Memory Stick Pro MSP E MultiMediaCard MMC E Secure Digital SD Memory Card E xD Picture Card XD 9 Drive light On The hard drive is in use Maintenance and Service Guide 2 5 External component identification Right side components Q Your computer might look slightly different from the illustration in this section Item Component Function 1 Optical drive light Flashing The optical
42. X DVD system memory 6 750 KB sec 6 4 Maintenance and Service Guide Specifications Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive specifications Applicable disc Read Write BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD system memory Ver 2 CD DA CD ROM Mode 1 and mode 2 CD ROM XA Mode 2 form 1 and form 2 Photo CD Single and multiple sessions CD Extra CD R CD RW and CD TEXT DVD system memory Ver 2 DVD R DVD R CD R and CD RW Access time BD DVD Random lt 230 ms lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD system memory 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec System DMA specifications Hardware DMA DMA4 System function Direct memory access controller Maintenance and Service Guide 6 5 Specifications System interrupt specifications Hardware IRQ System function IRQO System Timer IRQ1 Standard 101 102 Key or Microsoft natural PS 2 Keyboard with HP QLB IRQ8 System CMOS real time clock IRQ10 Intel 5 Series 3400 Series Chipset Family SMBus Controller 3B30 IRQ12 Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ16 Intel 5 Series 3400 Series Chipset Family USB Enhanced Host Controller 3B3C IRQ16 Broadcom 802 11g Network Adap
43. a with both HP G62 and Presario CQ62 computer models 490371 021 Power cord for use in Europe with both HP G62 and Presario CQ62 computer models 490371 031 Power cord for use in the United Kingdom and Singapore with both HP G62 and Presario CQ62 computer models 490371 061 Power cord for use in Italy with both HP G62 and Presario CQ62 computer models 490371 081 Power cord for use in Denmark with both HP G62 and Presario CQ62 computer models 490371 111 Power cord for use in Switzerland with both HP G62 and Presario CQ62 computer models 490371 201 Power cord for use in Brazil with both G62 and HP G62 and Presario CQ62 computer models 490371 291 Power cord for use in Japan with both G62 andHP G62 and Presario CQ62 computer models 490371 AA1 Power cord for use in the People s Republic of China with both HP G62 and Presario CQ62 computer models 490371 AB1 Power cord for use in Taiwan with both HP G62 and Presario CQ62 computer models 490371 AD1 Power cord for use in Korea with both HP G62 and Presario CQ62 computer models 490371 AR1 Power cord for use in South Africa with both HP G62 and Presario CQ62 computer models 490371 BB1 Power cord for use in Israel with both HP G62 and Presario CQ62 computer models 490371 D01 Power cord for use in Argentina with both HP G62 and Presario CQ62 computer models 490371 D61 Power cord for use in India with both HP G62 and Presario CQ62 computer models 510100 001 56K V 92 data fax modem select models only for use in all countries
44. acklight from the backlight frame t gt Maintenance and Service Guide 10 5 Recycling 18 Disconnect the display cable O from the LCD panel 19 Remove the screws that secure the LCD panel to the display rear panel 20 Release the LCD panel O from the display rear panel 21 Release the tape O that secures the LCD panel to the display rear panel 22 Remove the LCD panel 23 Recycle the LCD panel and backlight 10 6 Maintenance and Service Guide A AC adapters product description 1 3 spare part numbers 3 12 administrator password 5 3 antenna disconnecting 4 13 location 2 9 4 13 audio product description 1 2 audio in jack pin assignments 9 1 audio out jack pin assignments 9 1 B backing up 8 1 8 2 backup files and folders 8 2 hard drive 8 3 scheduling 8 2 base enclosure spare part number 3 6 battery location 2 7 spare part number 3 6 battery bay 2 7 Bluetooth module removal 4 34 spare part number 4 34 Bluetooth module cable removal 4 34 Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer drive removal 4 14 specifications 6 5 boot options 5 4 boot order 5 4 bottom components 2 7 built in device Bluetooth device radio 2 7 modem 1 2 buttons power 2 3 C cable lock product description 1 3 Index cables service consideration 4 1 chipset product description 1 1 components antenna 2 9 bottom 2 7 left side 2 5 right side 2 6 top 2 1 TouchP
45. ad 2 1 computer feet locations 4 6 computer specifications 6 1 connectors service consideration 4 1 creating recovery discs 8 1 creating recovery points 8 3 Diagnostics menu 5 4 display assembly removal 4 26 spare part number 4 25 display bezel 3 9 removal 4 28 spare part number 3 9 display component recycling 11 1 display hinge removal 4 27 4 30 11 3 spare part number 4 30 Display Rubber Kit spare part number 3 9 4 28 display specifications 6 2 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe precautions 4 2 product description 1 2 3 6 3 11 3 17 4 14 removal 4 14 spare part number 1 2 3 6 3 11 3 17 4 14 specifications 6 4 6 5 E electrostatic discharge 4 2 esc key 2 4 Ethernet product description 1 2 external media cards product description 1 3 external monitor port pin assignments 9 2 Maintenance and Service Guide Index 1 Index F f11 recovery 8 4 fan removal 4 40 spare part number 3 4 4 39 feet locations 4 6 spare part number 4 6 G graphics product description 1 1 grounding equipment 4 4 H hard drive precautions 4 2 product description 1 2 removal 4 8 spare part number 3 4 3 11 4 8 4 35 specifications 6 3 hard drive backup 8 3 hard drive bay location 2 7 hard drive bracket removal 4 9 hard drive cover removal 4 8 4 10 spare part number 3 10 HDMI port location 2 5 pin assignments 9 3 product description 1 3 headphone jack pin assignmen
46. age devices it A aE ante einen ete aie ei 3 11 Miscellaneous parts iene A oy SAY eas ie de tate Gy Desig ete ta aes Ga 3 12 Sequential part number listing 6 or 3 13 4 Removal and replacement procedures Preliminary replacement requirements o o o ooooor cece cette eraren 4 1 LO01S PEQUITEM mimica ti di na api desd she 4 1 Service considerations o 4 1 Grounding Suide ES di A a A td tte 4 2 Component replacement procedures 0 2 eee cence eee e tence eee 4 5 Serviceta catar dear Oa dea a a a ane he hanks 4 5 Computer festri inais ri is ka ts sl a ia lea al cia oa na we 4 6 BAT A A SI Te II o IS Aa nt 4 7 Hard diye dpa scada ado dato Ven weet en wegen deta ewe ea 4 8 Memory module peceni bes e id de Wb dle beg idee anes Mtr ales Gag cats 4 10 Wireless module pa ista rd a dba ee ies ee eel 4 12 Opticaltdrive iso esac A Ed ee Ee ea POM eee 4 14 E O a 4 16 NOPE COVER y IA AA AE E A EE EAS E AL E A and 4 19 Power button DO rocio EIS Sa eed hoe bbe de 4 22 Touchpad button board 1 cece nen eee nen ene eeae 4 23 Maintenance and Service Guide iv Contents Speakers enion e epa ote doy eae e ia ea nhs Gos dn Ged atthe eee 4 24 Display assembly oia id ta A iaa dd dl 4 25 USB DI A a A A eS 4 32 Power Connectors A A hed sea be Seon hos 4 33 Bluetooth modules praks it di ee et A ida 4 34 Modena tdt dd di ton En inthe lees 4 35 NA bea dee eee Ue ee eee bee eS bee eee ee E a a eee Ei beet 4 36 RTG Dat a do B
47. cement procedures Remove the RJ 11 connector 1 Remove the cable from the clips O and then lift the connector straight up and out of the computer Reverse this procedure to install the RJ 11 connector 4 48 Maintenance and Service Guide 5 Setup Utility Starting Setup Utility Setup Utility is a ROM based information and customization utility that can be used even when the Windows Operating system is not working CAUTION Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key The utility reports information about the computer and provides settings for startup security and other preferences To start Setup Utility Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the esc key 2 When the Startup Menu appears press the f10 key Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on
48. connector cable O from the system board 6 Remove the three PM2 5x4 0 screws O that secure the system board to the base enclosure 7 Grasp the right edge of the system board 8 Lift the system board 6 and pull it away from the base enclosure O at an angle Reverse this procedure to install the system board Maintenance and Service Guide 4 37 Removal and replacement procedures RTC battery Description Spare part number RTC battery 602745 001 Before removing the RTC battery 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 Remove the display a
49. cription Spare part number For use in Adriatics 595199 BA1 For use in Belgium 595199 A41 For use in Canada 595199 121 For use in the Czech Republic 595199 221 For use in France 595199 051 For use in Germany 595199 041 For use in Greece 595199 DJ1 For use in Hungary 595199 211 For International use 595199 B31 For use in Israel 595199 BB1 For use in Italy 595199 061 For use in Japan 595199 291 For use in Korea 595199 AD1 For use in North America 595199 001 For use in Norway 595199 DH1 For use in Portugal 595199 131 For use in Russia 595199 251 For use in Saudi Arabia 595199 171 For use in Spain 595199 071 For use in Switzerland 595199 BG1 For use in Taiwan 595199 AB1 For use in Thailand 595199 281 For use in Turkey 595199 141 For use in the United Kingdom 595199 031 Before removing the keyboard 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 o N Dun Remove the optical drive see Optical drive on page 4 14
50. d damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Maintenance and Service Guide 4 1 Removal and replacement procedures Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Ml Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a staticproof bag Avoid exposing a hard drive to products that have magnetic fields such a
51. d with the triangle embossed on the processor slot O Reverse this procedure to install the processor 4 46 Maintenance and Service Guide Removal and replacement procedures RJ 11 connector Description Spare part number RJ 11 connector included in Cable Kit 595201 001 Before removing the RJ 11 connector 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 Remove the display assembly see Display assembly on page 4 25 Remove the sytem board see System board on page 4 36 Maintenance and Service Guide 4 47 Removal and repla
52. dio signal in 3 Ground Audio out headphone 12 3 Pin Signal 1 Audio out left channel Audio out right channel 3 Ground Maintenance and Service Guide Connector pin assignments External monitor Pin Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog ool N o oO BA OJIN 5 VDC o Ground _ a Monitor detect N DDC 2B data wo Horizontal sync A Vertical sync al DDC 2B clock 8 2 Maintenance and Service Guide Connector pin assignments HDMI 1917 15131 97 5 3 1 18161412108 6 4 2 Pin Signal 1 Transition minimized differential signal TDMS data 2 2 Transition minimized differential signal TDMS data 2 shield 3 Transition minimized differential signal TDMS data 2 4 Transition minimized differential signal TDMS data 1 5 Transition minimized differential signal TDMS data 1 shield 6 Transition minimized differential signal TDMS data 1 shield 7 Transition minimized differential signal TDMS data 0 8 Transition minimized differential signal TDMS data 0 shield 9 Transition minimized differential signal TDMS data 0 10 Transition minimized differential signal TDMS Clock 11 Transition minimized differential signal TDMS data clock shield 12 Trans
53. drive is being accessed 2 USB port Connects to an optional USB device 3 RJ 11 modem jack select models only Connects a modem cable 4 AC adapter light Flashing white The computer is in Sleep On white The computer is connected to external power Flashing amber The computer is charged Off The computer is not connected to external power Power connector Connects an AC adapter Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it might not prevent the computer from being mishandled or stolen 2 6 Maintenance and Service Guide External component identification Bottom components E Item Component Function 1 Battery bay Holds the battery 2 Vents 4 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Battery release latch Releases the battery from the battery bay Memory module compartment Contains two memory module slots Holds a wireless LAN module A To prevent an unresponsive system replace the wireless module with only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message
54. dule on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 10 11 12 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 Remove the display assembly see Display assembly on page 4 25 Remove the Bluetooth module 1 2 Disconnect the Bluetooth module cable O from the system board Remove the Bluetooth module Reverse this procedure to install the Bluetooth module 4 34 Maintenance and Service Guide Removal and replacement procedures Modem Description Spare part number All countries and regions except for Australia and New Zealand 510100 001 Australia and New Zealand 510100 011 Before removing the modem 1 W VD ON AUA Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remo
55. e 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 10 Remove the keyboard see Keyboard on page 4 16 12 13 14 Remove the optical drive see Optical drive on page 4 14 Remove the top cover see Top cover on page 4 19 Remove the display assembly see Display assembly on page 4 25 Remove the sytem board see System board on page 4 36 Maintenance and Service Guide 4 39 Removal and replacement procedures Remove the fan heat sink assembly Q Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components you might need to move the fan heat sink assembly from side to side to detach the assembly CAUTION To avoid damage to the processor loosen the fan heat sink assembly screws in the sequence indicated on the heat sink assembly Likewise tighten the screws in the same sequence when installing the fan heat sink assembly Q Steps 1 through 4 apply only to computer models equipped with graphics subsystems having UMA memory 1 Turn the system board right side up with the front toward you 2 Disconnect the fan cable from the system board 4 40 Maintenance and Service Guide Removal and replacement procedures 3 Loosen the four Phillips spring loaded captive screws OQ that secure the fan heat sink assembl
56. e certification Xx Xx Xx Xx requirements Ethernet Integrated 10 100 network interface card NIC X X X X Realtek 8102E X Xx Xx Xx Wireless Integrated wireless local area network WLAN by way of wireless module 2 wireless antennas built into display assembly X X Support for no WLAN option X X Support for the following WLAN formats X X E Atheros 54g 802 11 b g X X X Xx E Atheros 54g 802 11 b g with Bluetooth X X X X E Broadcom 54g 802 11 b g X X X Xx E Broadcom 54g 802 11 b g with Bluetooth X X X Xx E Intel Wi Fi 5100 Xx Xx Xx Xx E Intel Wi Fi 5100 with Bluetooth X X X X Maintenance and Service Guide Product description Presario Presario CQ62 Intel CQ62 Intel HP G62 HP G62 Category Description UMA Discrete UMA Discrete External media Digital Media Slot supporting SD MMC MS Xx Xx Xx Xx cards MSPro xD cards Supports mini versions of SD select models only MMC MS Duo with adapter not included Ports Audio in stereo microphone X X X X Audio out stereo headphone High Definition Multimedia Interface HDMI X X X X version 1 3 supporting 1080p with High bandwidth Digital Content Protection HDCP key select models only Hot plut unplug with auto detect X X X X RJ 11 modem select models only Xx Xx Xx Xx RJ 45 Ethernet X X Xx Xx USB 3 one is an eSATA USB port Xx Xx Xx Xx VGA Dsub 15 pin supporting Xx Xx Xx Xx 1600
57. e operating system 2 Disconnect all external devices connected to the computer W Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 XI Aa A Remove the optical drive see Optical drive on page 4 14 9 Remove the keyboard see Keyboard on page 4 16 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove four Phillips PM2 5x3 screws in the battery bay and remove ten Phillips PM2 5x6 5 screws on the base enclosure The top cover screws are identified by a triangle icon embossed on the base enclosure e e m e e m m m m i e e e gt e ee ees i e e e e e e e e l I l I 1 3 Turn the computer right side up with the front toward you 4 Open the computer as far as possible Maintenance and Service Guide 4 19 Removal and replacement procedures 5 Remove the Phillips PM2 5x6 0 screw that secures the switch cover to the computer 6 Release the power button ZIF connector 0 speaker cable touchpad ZIF connector O and touchpad button ZIF connector O
58. e preferences 1 Select Start gt Devices and Printers 2 Right click the device representing the computer 3 Select Mouse settings Maintenance and Service Guide 2 1 External component identification Lights Q Your computer might look slightly different from the illustration in this section Item Component Description 1 Touchpad light Off TouchPad is enabled Amber TouchPad is disabled Caps lock light On Caps lock is on Power light On The computer is on Flashing The computer is in Sleep Off The computer is off or in Hibernation 4 Wireless on off light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber No wireless devices are detected 2 2 Maintenance and Service Guide External component identification Buttons Item Component 1 Speakers grill Description Two integrated speakers produce sound 2 Power button E When the computer is off press the button to turn on the computer E When the computer is on press the button to initiate Sleep E When the computer is in Sleep press the button to exit Sleep E When the computer is in Hibernation press the button to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more
59. e touchpad button board Maintenance and Service Guide 4 23 Removal and replacement procedures Speakers Description Spare part number Speaker assembly includes cable 602744 001 Before removing the speakers 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer W Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 O AON HNN Remove the keyboard see Keyboard on page 4 16 10 Remove the top cover see Top cover on page 4 19 Remove the speakers 1 Remove the three Phillips PM2 5x3 0 screws O that secure the speaker assembly to the top cover 2 Lift up and remove the speakers Reverse this procedure to install the speakers 4 24 Maintenance and Service Guide Removal and replacement procedures Display assembly Description Spare part number 39 6 cm 15 6 in High Definition HD light emi
60. eat sink assembly for use with discrete systems includes replacement thermal material 597622 001 Intel Core i3 330M Processor 3M cache 2 13 GHz 597623 001 Intel Core i3 350M Processor 3M cache 2 26 GHz 597624 001 Intel Core i5 430M Processor 3M cache 2 26 GHz SC turbo up to 2 53 GHz 598856 001 2 GB memory module 1066 MHz DDR3 598859 001 1 GB memory module 1066 MHz DDR3 599053 001 160 GB 7200 rpm hard drive 599054 001 250 GB 7200 rpm hard drive 599055 001 320 GB 7200 rpm hard drive 599056 001 500 GB 7200 rpm hard drive 599057 001 Hard Drive Hardware Kit includes bracket and screws 599062 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with biscotti computer models 599063 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with biscotti computer models 600166 001 Webcam module 600650 001 Display hinge covers 600651 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with matte black computer models 600652 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with matte black computer models 600849 001 Rubber kit ncludes four rubber feet 602170 001 39 6 cm 15 6 in HD light emitting diode display assembly for Presario CQ62 biscotti computer models 602171 001 39 6 cm 15 6 in HD light emitting diode display assembly for Presario CQ62 biscotti computer models with webcam 602172 001 Display
61. er Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 10 11 12 13 Remove the optical drive see Optical drive on page 4 14 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 Remove the display assembly see Display assembly on page 4 25 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 4 10 Wireless module see Wireless module on page 4 12 Modem module see Modem on page 4 35 Fan heat sink assembly see Fan heat sink assembly on page 4 39 Processor see Processor on page 4 45 Maintenance and Service Guide Removal and replacement procedures Remove the system board 1 Disconnect the RJ 11 cable O from its mounting clip in the base enclosure 2 Disconnect the optical drive connector cable from the system board 3 Disconnect the bluetooth cable from the system board 4 Disconnect the USB cable O from the system board 5 Disconnect the power
62. erzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka
63. ey Displaying system information Use Setup Utility to view such information as the system time and date and information that identifies the computer The following procedure explains how to do this If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the esc key When the Startup Menu appears press the f10 key 2 Select the Main menu 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press the enter key Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen
64. from the display panel The display panel brackets are available using spare part number 595195 001 Reverse this procedure to install the display panel brackets 17 To replace the wireless antenna transceivers lift up on the silver transceiver O and release the adhesive material from the display cover 18 Lift up to remove the antenna transceivers The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595196 001 Reverse this procedure to install the display wireless antenna transceivers Maintenance and Service Guide 4 3 Removal and replacement procedures USB board Description Spare part number USB board 595205 001 Before removing the USB board 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer W Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 VD 0 Nn
65. g 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Maintenance and Service Guide Specifications 39 6 cm 15 6 in HD display specifications Metric U S Dimensions Height 21 0 cm 8 27 in Width 35 9 cm 14 1 in Diagonal 39 6 cm 15 6 in Number of colors Up to 16 8 million Contrast ratio 500 1 BV 300 1 AG Brightness 200 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1368 x 768 Configuration RGB vertical strip Backlight LED Character display 80 x 25 Total power consumption 5 3 w Viewing angle 45 horizontal 15 35 vertical typical 6 2 Maintenance and Service Guide Specifications Hard drive specifications 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 1159 1159 1159 1159 Interface type SATA SATA SATA SATA Transfer rate 140 MB sec 140 MB sec 140 MB sec 140 MB sec Security ATA security ATA security ATA security ATA security Seek
66. he computer 4 Remove the memory module by pulling the module away from the slot at an angle Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Maintenance and Service Guide 4 11 Removal and replacement procedures Wireless module Description Spare part number Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 580101 001 Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 580101 002 Intel WiFi Link 5100 802 11 b g n WLAN module 593530 001 Intel WiFi Link 5100 802 11 b g WLAN module 593531 001 Broadcom 4312G 802 11 b g WiFi adapter 582562 001 Broadcom 4312G 802 11 b g WiFi adapter 582562 002 Before removing the WLAN module 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the memory module see Memory module on page 4 10 4 12 Maintenance and Service Guide Removal and replacement procedures Remove the wireless module CAUTION To prevent an unresponsive system replace the wireless
67. ible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor ma
68. ished creating the recovery discs The next time you open Recovery Manager you are prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options If you are operating the computer on battery power you are prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions When to back up E Onaregularly scheduled basis Q Set reminders to back up your information periodically E Before the computer is repaired or restored E Before you add or modify hardware or software Backup suggestions M Create a set of recovery discs using Recovery Manager Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents folder and back up this folder periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processi
69. ition minimized differential signal TDMS data clock de Consumer electronics control CEC 14 Not connected 15 Display data channel DDC clock 16 Display data channel DDC data t Ground 18 5V Power 19 Hot plug detect Maintenance and Service Guide 8 3 Connector pin assignments RJ 11 modem Pin Signal 1 Unused Tip Ring Unused Unused oO of A WwW N Unused RJ 45 network 12345678 Pin Signal 1 Transmit Transmit Receive Unused Unused Receive Unused oO NI ol oF a Ww DY Unused 8 4 Maintenance and Service Guide Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Maintenance and Service Guide 8 5 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions E The length of the power cord set must be at least 1 5 m 5 0 ft and no
70. m and the left and right sides until the bezel disengages from the display enclosure 8 Remove the display bezel Reverse this procedure to install the display bezel 9 To replace the webcam module select models only lift the webcam module as far from the display enclosure as the webcam module cable allows 10 Disconnect the webcam module cable O from the webcam module and remove the webcam module The webcam module is available using spare part number 600166 001 Reverse this procedure to install the webcam module Maintenance and Service Guide 4 29 Removal and replacement procedures 11 To replace the display hinge covers remove the two Phillips PM2 5x6 0 screws that secure each hinge to the display enclosure 12 Remove the display hinge covers The display hinge covers are available using spare part number I to Otis Reverse this procedure to install the display hinge covers 13 To replace the display panel remove eight phillips PM2 5x6 0 screws O that secure the display panel to the display enclosure 14 Remove the display panel O from the display enclosure Reverse this procedure to install the display panel 4 30 Maintenance and Service Guide Removal and replacement procedures 15 To replace the display panel brackets remove the two Phillips PM2 0x3 0 screws that secure each bracket to the display panel 16 Remove the display panel brackets
71. ng document and then select Edit gt Paste 7 2 Maintenance and Service Guide Backup and recovery Using system restore points When backing up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time Recover back to that point if you want to reverse subsequent changes made to your system Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point Create additional restore points to provide increased protection for your system files and settings When to create restore points E Before adding or extensively modifing software or hardware E Periodically whenever the system is performing optimally Q If you revert to a restore point and then change your mind reverse the restoration To create a system restore point Select Start gt Control Panel gt System and Maintenance gt System In the left pane click System Protection Click the System Protection tab Under Automatic restore points select the disk for which you want to create a restore point Click Create The System Protection window opens nA BW N e 6 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally 1 Select Start gt Con
72. om the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only Q If the computer includes a solid state drive SSD you might not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window On some models you can perform a recovery from the partition on the hard drive from either the Start button or the fl1key This restores the computer to its factory condition To restore the system from the partition 1 Access Recovery Manager in either of the following ways A Select Start gt All Programs gt Recovery Manager gt Recovery Manager d Restart the computer and press the f11 key while the Press lt F11 gt for recovery message appears on the screen Then select Recovery Manager Recovery Manager opens 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions 7 4 Maintenance and Service Guide Audio in microphone 8 Connector pin assignments 12 3 Pin Signal 1 Audio signal in 2 Au
73. omputer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product description 2 External component identification Top COMPONENIS oia cia e oi a ded aio 2 1 TouchPad sentida da la ER a A A a 2 1 PILES a a dt de 2 2 Buttons ta Wea nga RD E a ites ti ate le 2 3 KEYS need ROS 2 4 E E E A A A EAT 24 Left sid components 3 i A a See bey doe bee ee 2 5 Right side components ir IW AALS A ei ER eet Se A ead Slee ee oth oe Reda ee AA aria 2 6 Bottom components ts e ora oe Soke tes Sw ew es ete Maney eee ee ines Deedee hla dona cido 2 7 Display cOMpoOnent 33 4 42 4 0 0424 riea na Sete ATE ET Ra ET aha a ee ae Re ese 2 8 Wireless iMac Sed eee ee 2 9 Additional hardware components o 2 10 3 Illustrated parts catalog Service Tak wh A A Ee ieee Watts 3 1 Computer major components seses senera n e o ea ia aaa net nee nent tenn en eae 3 2 Display assembly components o 3 8 Plastics Kiti riemen inet hes oie lis Sadho d wade nthe i bute that stein at a Waters Bee 3 10 Mass Stor
74. orted by the computer Main menu Select To do this System information E View and change the system time and date E View identification information about the computer E View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password Maintenance and Service Guide 5 3 Setup Utility System Configuration menu Select Language Support To do this Change Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Processor C6 State select models only Enable disable the processor C6 sleep state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Card Reader 1394 Power Saving select models only Enable disable Card Reader 1394 Power Saving When enabled saves power when the computer is in DC mode Fan Always On Enabled disable Fan Always On When enabled the computer fan is on Boot Options Diagnostics menu Select Hard Disk Self Test Set the following boot options E f9 and f10 Delay
75. phone cable from the system board and remove it from its routing channel 2 Pull the antenna cables through the opening in the top cover O and disengage the cables from the clip in the routing channel leading to the display hinge O 3 Disconnect the webcam cable O from the system board and release it from the clips that attach it to the system board 4 26 Maintenance and Service Guide Removal and replacement procedures CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 4 Remove the four Phillips PM2 5x7 0 screws OQ securing the display hinges to the computer 5 Lift the display panel straight up to remove it Reverse this procedure to install the display assembly Maintenance and Service Guide 4 27 Removal and replacement procedures 6 To replace the display bezel or any of the display assembly internal components remove the following screw covers and screws O 2 mylar screw covers on the display bezel bottom edge The display mylar screw covers are included in the Display Rubber Kit spare part number 595198 001 O Two Phillips PM2 5x7 0 screws on the display bezel bottom edge mM ra d 4 28 Maintenance and Service Guide Removal and replacement procedures 7 To remove the Display Bezel flex the inside edges of the bezel at the top and botto
76. r computer models equipped with graphics subsystems with discrete memory Q The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board components each time the fan heat sink assembly is removed Thermal grease is located on the section of the fan heat sink assembly O that services the processor A thermal pad is located on the section of the fan heat sink assembly that services the Northbridge chip O Replacement thermal grease and pads are included with all system board fan heat sink assembly and processor spare part kits Reverse this procedure to install the fan heat sink assembly 4 44 Maintenance and Service Guide Removal and replacement procedures Processor Q The processor spare part kit includes replacement thermal material Description Spare part number Intel Core i7 620M Processor 4M cache 2 66 GHz SC turbo up to 3 33 GHz 587259 001 Intel Core i5 540M Processor 3M cache 2 53 GHz SC turbo up to 3 06 GHz 594188 001 Intel Core i5 520M Processor 3M cache 2 4 GHz SC turbo up to 2 93 GHz 594187 001 Intel Core i5 430M Processor 3M cache 2 26 GHz SC turbo up to 2 53 GHz 597624 001 Intel Core i3 350M Processor 3M cache 2 26 GHz 597623 001 Intel Core i3 330M Processor 3M cache 2 13 GHz 597622 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is
77. rgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagaascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania rwanda Samoa San Marino Sao tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe 582562 001 Broadcom 4312G 802 11 b g WiFi adapter for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 582562 002 Broadcom 4312G 802 11 b g WiFi adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and H
78. s 3400 Series Chipset Family PCI Express Root Port 2 3B44 OxFED1C000 0xFED1 FFFF Motherboard resources OxFED10000 0xFED13FFF Motherboard resources OxFED18000 0xFED18FFF Motherboard resources OxFED19000 OxFED19FFF Motherboard resources 0xE0000000 0xEFFFFFFF Motherboard resources 0xFED20000 0xFED3FFFF Motherboard resources Continued 6 8 Maintenance and Service Guide Specifications Memory address OxFED45000 0xFED8FFFF System function Motherboard resources OxFEE00000 0xFEEFFFFF Motherboard resources 0x54400000 0x54403FFF High Definition Audio Controller 0x50000000 0x503FFFFF Intel Graphics Media Accelerator HD 0x40000000 0x4FFFFFFF Intel Graphics Media Accelerator HD 0x54405000 0x544057FF Intel PCHM SATA AHCI Controller 4 Port 0x54406100 0x5440610F Intel Management Engine Interface 0x54406000 0x544060FF Intel 5 Series 3400 Series Chipset Family SMBus Controller 3B30 Maintenance and Service Guide 6 9 7 Backup and recovery Recovery after a system failure is as complete as your most current backup HP recommends creating recovery discs immediately after software setup As you add new software and data files continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following
79. s in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Q Materials Disposal This product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury might be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight O and the liquid crystal display LCD panel o Q The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Maintenance and Service Guide 10 1 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly AN F A T eai L S 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly
80. s monitors or speakers Avoid exposing a drive to temperature extremes or liquids IF a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even 1f the spark is neither felt nor heard damage might have occurred An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostaticsafe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as li
81. s section of the window Creating recovery discs HP recommends creating recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Q If the computer does not include an internal optical drive use an optional external optical drive purchased separately to create recovery discs or purchase recovery discs for the computer from the HP website Note the following guidelines before creating recovery discs Use high quality DVD R double layer DVD R DVD R double layer DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs might be required whereas only a few DVDs or BDs are required Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Maintenance and Service Guide 7 1 Backup and recovery E Number each disc before inserting it into the optical drive E If necessary exit the program before you have fin
82. ss module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 13 Remove the display assembly see Display assembly on page 4 25 Remove the power connector cable 1 Zo To remove the power connector cable disconnect the cable connector O from the system board Remove the power connector cable by lifting it straight up from the base enclosure Reverse this procedure to install the power connector cable Maintenance and Service Guide 4 33 Removal and replacement procedures Bluetooth module Description Spare part number Bluetooth module 537921 001 Bluetooth module cable 602538 001 Before removing the Bluetooth module 1 W O 0 N AURA Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory mo
83. ssembly see Display assembly on page 4 25 14 Remove the sytem board see System board on page 4 36 Remove the RTC battery 1 2 Use a sharp non conductive tool to release the clip O that secures the battery to the system board Lift the battery out of the computer Reverse this procedure to install the RTC battery 4 38 Maintenance and Service Guide Removal and replacement procedures Fan heat sink assembly Description Spare part number Fan heat sink assembly includes replacement thermal material for use only with computer models 595832 001 with UMA graphics subsystem memory Fan heat sink assembly includes replacement thermal material for use only with computer models 595833 001 with discrete graphics subsystem memory Before removing the fan heat sink assembly 1 W O 0 QDD Un fF Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on pag
84. t display hinges Continued Maintenance and Service Guide 3 15 Illustrated parts catalog Spare part number Description number 595196 001 Wireless antenna kit includes wireless antenna transceivers and cable 595197 001 Display screw kit 595198 001 Display rubber kit 595199 001 Keyboard for use in North America includes keyboard cable 595199 031 Keyboard for use in the United Kingdom includes keyboard cable 595199 041 Keyboard for use in Germany includes keyboard cable 595199 051 Keyboard for use in France includes keyboard cable 595199 061 Keyboard for use in Italy includes keyboard cable 595199 071 Keyboard for use in Spain includes keyboard cable 595199 121 Keyboard for use in Canada includes keyboard cable 595199 131 Keyboard for use in Portugal includes keyboard cable 595199 141 Keyboard for use in Turkey includes keyboard cable 595199 171 Keyboard for use in Saudi Arabia s includes keyboard cable 595199 211 Keyboard for use in Hungary includes keyboard cable 595199 221 Keyboard for use in the Czech Republic includes keyboard cable 595199 251 Keyboard for use in Russia includes keyboard cable 595199 281 Keyboard for use in Thailand includes keyboard cable 595199 291 Keyboard for use in Japan includes keyboard cable 595199 A41 Keyboard for use in Belgium includes keyboard cable 595199 A
85. tem memory xX Xx Xx Xx Supports the following configurations E 4096 MB total system memory 2048 x 2 X X X Xx E 3072 MB total system memory 2048 x 1 X X X X 1024 x 1 Maintenance and Service Guide 1 1 Product description Presario Presario CQ62 Intel CQ62 Intel HP G62 HP G62 Category Description UMA Discrete UMA Discrete E 2048 MB total system memory 2048 x 1 X X X X 1024 x 2 E 1024 MB total system memory 1024 x 1 X X X Xx Hard drives Supports all 9 5 mm 6 35 cm 2 50 in SATA X X X X hard drives Customer accessible X X X Xx Single hard drive configurations 500 GB 7200 rpm Xx Xx Xx Xx 320 GB 7200 rpm X X X X 250 GB 7200 rpm X X X X 160 GB 7200 rpm X X X X Optical drives 12 7 mm fixed SATA tray load X X X X DVD RW and CD RW SuperMulti Double Layer X X X X Combo Drive with LightScribe Blu ray ROM with LightScribe DVD R RW X X X Xx SuperMulti Double Layer Drive Webcam VGA camera fixed angle with activity light and X X Xx Xx select models only single analog microphone Microphone Integrated single analog microphone for X X X X models with no webcam Audio High definition audio supports Microsoft X X X X premium requirements with Presario HP Altec Lansing speakers Modem 56K V 92 data fax MDC modem X X X X select models only computer models not equipped with a modem have a cover over the RJ 11 jack opening Supports all worldwid
86. temala Guam Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593531 001 Intel WiFi Link 5100 802 11 b g WLAN module for use in Pakistan Russia and Ukraine 593553 001 Bat
87. tenance and Service Guide Removal and replacement procedures Battery Description Spare part number 6 cell 2 20 Ah 47 Wh battery 593553 001 6 cell Li lon 2 55 Ah 55 Wh 593554 001 Before disassembling the computer 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch to release the battery 3 Pivot the battery upward and remove it from the computer To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated The battery release latch automatically locks the battery into place Maintenance and Service Guide 4 7 Removal and replacement procedures Hard drive Q The hard drive spare part kit includes a hard drive bracket and hard drive connector The hard drive bracket and hard drive connector as well as the hard drive bracket screws are also available in the Hard Drive Hardware Kit Description Spare part number 500 GB 7200 rpm 599056
88. ter IRQ16 Intel 5 Series 3400 Series Chipset Family PCI Express Root Port 2 3B44 IRQ16 Intel Management Engine Interface IRQ17 Realtek PCle FE Family Controller IRQ17 Intel 5 Series 3400 Series Chipset Family PCI Express Root Port 1 3B42 IRQ19 Intel Turbo Boost Technology Driver IRQ19 Intel PCHM SATA AHCI Controller 4 Port IRQ21 Intel 5 Series 3400 Series Chipset Family USB Enhanced Host Controller 3B34 IRQ22 High Definition Audio Controller IRQ81 IRQ190 Microsoft ACPI Compliant System 1RQ4294967294 Intel Graphics Media Accelerator HB System I O address specifications 1 0 address hex System function shipping configuration 0x00000020 0x00000032 Programmable interrupt controller 0x00000024 0x00000025 Programmable interrupt controller 0x00000028 0x00000029 Programmable interrupt controller 0x0000002C 0x0000002D Programmable interrupt controller 0x00000030 0x00000031 Programmable interrupt controller 0x00000034 0x00000035 Programmable interrupt controller 0x00000038 0x00000039 Programmable interrupt controller 0x0000003C 0x0000003D Programmable interrupt controller Ox000000A0 0x000000A1 Programmable interrupt controller 0x000000A4 0x000000A5 Programmable interrupt controller 0x000000A8 0x000000A9 Programmable interrupt controller 0x000000AC 0x000000AD Programmable interrupt controller 0x000000B0 0x000000B1 Programmable interrupt controller Continued 6 6 Maintenance and Service Guide
89. tery 6 cell 2 20 Ah 47 Wh 593554 001 Battery 6 cell 2 55 Ah 55 Wh 594187 001 Intel Core i5 520M Processor 3M cache 2 4 GHz SC turbo up to 2 93 GHz 594188 001 Intel Core i5 540M Processor 3M cache 2 53 GHz SC turbo up to 3 06 GHz 595130 001 High Definition display panel includes display panel and backlight cables 595181 001 HM55 Discrete system board 595182 001 HM55 UMA system board 595183 001 HM55 HDMI Discrete system board 595184 001 HM55 HDMI UMA system board 595185 001 39 6 cm 15 6 in HD light emitting diode display assembly for G62 biscotti computer models 595186 001 39 6 cm 15 6 in HD light emitting diode display assembly for G62 biscotti computer models with webcam 595187 001 39 6 cm 15 6 in HD light emitting diode display assembly for Presario CQ62 matte black computer models 595188 001 39 6 cm 15 6 in HD light emitting diode display assembly for Presario CQ62 matte black computer models with webcam 595189 001 Display bezel for use with Presario CQ62 with microphone module only 595190 001 Display bezel for use with Presario CQ62 with webcam and microphone modules 595191 001 Display enclosure for use with HP G62 biscotti computer models 595192 001 Display bezel for use with HP G62 with microphone module only 595193 001 Display bezel for use with HP G62 with webcam and microphone modules 595194 001 Display enclosure for use with Presario CQ62 matte black computer models 595195 001 Display hinge kit includes left and righ
90. tion 1 3 power button 2 3 power button board removal 4 22 4 23 spare part number 4 22 4 23 power cord set requirements 10 1 spare part number 3 12 processor product description 1 1 removal 4 46 spare part number 3 4 4 45 4 47 product description audio 1 2 cable lock 1 3 chipset 1 1 Ethernet 1 2 external media cards 1 3 graphics 1 1 hard drives 1 2 keyboard 1 3 memory module 1 1 microphone 1 2 modem module 1 2 operating system 1 3 optical drives 1 2 panel 1 1 ports 1 3 power requirements 1 3 product name 1 1 serviceability 1 3 TouchPad 2 1 video 2 5 webcam 1 2 wireless module 1 2 product name 1 1 R recovery methods f11 recovery 8 4 recovery discs 8 4 Recovery Manager 8 4 recovery partition 8 4 removal replacement preliminaries 4 1 procedures 4 5 restore points 8 3 restoring factory settings 5 2 right side components 2 6 RJ 11 modem jack pin assignments 9 4 RJ 45 network jack location 2 5 pin assignments 9 4 RTC battery removal 4 38 spare part number 3 4 3 13 Rubber Kit spare part number 3 7 S scheduling backups 8 2 Screw Kit contents 3 12 spare part number 3 9 security product description 1 3 serial number 3 1 4 5 serviceability product description 1 3 Setup Utility changing the language 5 1 Diagnostics menu 5 4 displaying system information 5 2 exiting 5 3 Main menu 5 3 navigating and selecting 5 2 restoring default settings 5 2 System Configuration menu 5 4 speaker removal 4 24
91. tive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid touching pins leads and circuitry Handle electronic components as little as possible Turn off power and input signals before inserting or removing connectors or test equipment Maintenance and Service Guide 4 3 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation EH When seated wear a wrist strap connected to a grounded system Wrist straps are flex
92. tor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 9 2 Maintenance and Service Guide 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedure
93. trol Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click the System Restore button and then click Next The System Restore window opens 5 Follow the on screen instructions Maintenance and Service Guide 7 3 Backup and recovery Performing a recovery Q You can recover only files that you have previously backed up HP recommends using Recovery Manager to create an entire drive backup as soon as you set up the computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if the computer includes a solid state drive SSD you might not have a recovery partition If that is the case recovery discs have been included with the computer Use these discs to recover your operating system and software Q Windows has its own built in repair features such as System Restore and driver roll back capabilities Try these features before using Recovery Manager Q Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s website or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system fr
94. ts 5 000 V Maintenance and Service Guide Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 62 screws in 5 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number located on the service tag aU MLM x EUA UUM Item Component Description 1 Product name The name affixed to the front of the computer 2 Serial number s n An alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period The duration of the warranty period for the computer Model description An alphanumeric identifier used to locate documents drivers and support for the computer Maintenance and Service Guide 4 5 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 595198 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below 4 6 Main
95. ts 9 1 heat sink assembly spare part number 3 4 4 39 heat sinkassembly removal 4 40 hinge removal 4 27 VO address specifications 6 6 interrupt specifications 6 6 J jacks network 2 5 RJ 45 2 5 K key components 2 4 keyboard product description 1 3 removal 4 17 spare part number 3 3 4 16 keys fn 2 4 keys 2 4 L LAN Power Saving 5 4 language changing in Setup Utility 5 1 left side components 2 5 lights optical drive 2 6 M Main menu 5 3 mass storage devices spare part number 3 11 memory map specifications 6 8 memory module product description 1 1 removal 4 10 spare part numbers 4 10 4 38 microphone product description 1 2 microphone jack pin assignments 9 1 model name 1 1 modem product description 1 2 removal 4 35 spare part number 3 13 modem jack pin assignments 9 4 monitor port pin assignments 9 2 network jack location 2 5 pin assignments 9 4 O operating system product description 1 3 optical drive location 2 6 precautions 4 2 product description 1 2 removal 4 14 spare part number 3 6 3 11 4 7 4 14 specifications 6 4 6 5 P packaging guidelines 4 3 panel product description 1 1 pin assignments audio in 9 1 audio out 9 1 HDMI 9 3 headphone 9 1 Index 2 Maintenance and Service Guide Index microphone 9 1 modem 9 4 monitor port 9 2 network 9 4 RJ 11 94 RJ 45 9 4 USB 9 5 plastic parts 4 1 Plastics Kit contents 3 10 ports product descrip
96. tting diode LED display assembly for use in HP G62 computer biscotti computer models 595185 001 HP G62 computer biscotti computer models with webcam 595186 001 Presario CQ62 biscotti computer models 602170 001 Presario CQ62 biscotti computer models with webcam 602171 001 Presario CQ62 matte black computer models 595187 001 Presario CQ62 matte black computer models with webcam 595188 001 Before removing the display assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer W Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the hard drive see Hard drive on page 4 8 Remove the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 Remove the optical drive see Optical drive on page 4 14 NOD AN HNN Ff Remove the keyboard see Keyboard on page 4 16 10 Remove the top cover see Top cover on page 4 19 Maintenance and Service Guide 4 25 Removal and replacement procedures Remove the display assembly 1 Disconnect the display panel cable O and the micro
97. ttle as possible If you remove a component place it in an electrostaticsafe container 4 2 Maintenance and Service Guide Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconduc
98. ve the memory module see Memory module on page 4 10 Remove the wireless module see Wireless module on page 4 12 10 11 12 13 Remove the optical drive see Optical drive on page 4 14 Remove the keyboard see Keyboard on page 4 16 Remove the top cover see Top cover on page 4 19 Remove the display assembly see Display assembly on page 4 25 Remove the modem 1 2 Remove the two Phillips PM2 0x3 0 screws O that secure the modem to the system board Lift up the modem from the computer Reverse this procedure to install the modem Maintenance and Service Guide 4 35 Removal and replacement procedures System board Q The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material Description Spare part number HM55 Discrete system board 595181 001 HM55 UMA system board 595182 001 HM55 HDMI Discrete system board 595183 001 HM44 HDMI UMA system board 595184 001 Before removing the system board 1 W O WAN NN fF Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the comput
99. x 1200 external resolution at 75 Hz Multi pin AC power X X X Xx Keyboard and Full size keyboard 39 62 cm 15 6 in with X X X Xx TouchPad numeric keypad Supports 2 way scroll with legend Xx Xx Xx Xx Taps enabled as default X X X X Power 65 W AC adapter with localized cable plug X X requirements support 90 W AC adapter with localized cable plug X X support 6 cell 2 20 Ah 47 Wh battery X X X X Security Kensington Security Lock X X X X Operating system Preinstalled Windows 7 Professional 32 and 64 bit Xx Xx Xx Xx Windows 7 Home Premium 32 and X X X X 64 bit Windows 7 Home Basic 32 and X X 64 bit FreeDOS X X Serviceability End user replaceable parts AC adapter Xx Xx Xx Battery system X X X Hard drive X X X X Memory module X X X X Optical drive X X X X Mini Card components X X X X Maintenance and Service Guide 1 3 2 External component identification Top components TouchPad 1 OO EEE A J Item Component Function 1 TouchPad light Off Touchpad is on Amber Touchpad is off TouchPad Moves the pointer and selects or activates items on the screen Left TouchPad button Press the left side of the TouchPad button to execute functions like the left button on an external mouse 4 Right TouchPad button Press the right side of the TouchPad button to execute functions like the left button on an external mouse This table describes factory settings To view or change the pointing devic
100. y 4 Remove the fan heat sink assembly by lifting it straight up Maintenance and Service Guide 4 4 Removal and replacement procedures Q Steps 5 through 8 apply only to computer models equipped with graphics subsystems having discrete memory 5 Turn the system board right side up with the front toward you 6 Disconnect the fan cable from the system board 7 Loosen the two Phillips captive screws and four Phillips spring loaded captive screws that secure the fan heat sink assembly 8 Remove the fan heat sink assembly O by lifting it straight up i l Reverse this procedure to install the fan heat sink assembly 4 42 Maintenance and Service Guide Removal and replacement procedures The following illustration shows the replacement thermal material locations for computer models graphics subsystems having UMA memory Q The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board components each time the fan heat sink assembly is removed Thermal grease is located on the section of the fan heat sink assembly O that services the processor Replacement thermal grease and pads are included in spare parts kits for all system boards fan heat sink assemblies and processors Maintenance and Service Guide 4 43 Removal and replacement procedures The following illustration shows the replacement thermal material locations fo
101. ysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593530 001 Intel WiFi Link 5100 802 11 b g WLAN module for use in Pakistan Russia and Ukraine 593531 001 Broadcom 4312G 802 11 b g WiFi adapter for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 582562 001 Continued Maintenance and Service Guide 3 5 Illustrated parts catalog Item Description Broadcom 4312G 802 11 b g

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