HSF FAX/MODEM MANUAL
Contents
1. e V 34 33600 bps V 32bis 14400 bps e V 32 9600 bps e V 23 1200 75 bps e V 22bis 2400 bps V 22 1200 bps e V 21 300 bps Bell 212A 1200 bps Bell 103 300 bps V 17 14400 bps FAX e V 29 9600 bps FAX V 27ter 4800 bps FAX V 2 Channel 2 300 bps FAX e V 42bis data compression V 42 error correction MNP 5 data compression MNP 2 4 error correction TIA EIA 602 AT Command set V 8 Start up sequence V 80 Video Ready mode V 8 bis Start up sequence Plug and Play PCI Spec V1 0a TIA EIA 695 Voice command TA EIA578 Class 1 Fax Command Set 2 Section Two Installing The Modem This section explains how to connect your modem to your computer 2 1 Unpacking Your Modem In addition to this manual your modem package contains the following items One modem Modem software amp driver disc e manual include in Disc One telephone cable NOTE Contact your dealer if any of the above items are missing from your package 2 2 Modem Installation The following steps provide instructions for installing your modem 2 2 4 Hardware Installation CAUTION Before removing the cover from your computer turn off and unplug the computer and all attached peripherals Discharge any static electricity from your body by touching any metal surface before removing the modem from its antistatic bag 1 Turn off and unplug your computer from the AC outlet 2 Remove the compute2. Generic class 1 and Rockwell in your Fax software respectively You may also be prompted to enter an initialization string by the software Use AT amp F as your initialization string 4 2 Modem dials but does not connect 1 Make sure the COM port setting is identical on both the system AND the software 2 Make sure the phone line is working properly A noisy line will prevent proper modem operation 4 3 Modem makes a connection but no data appears on your screen 1 Make sure all communication parameters baud rate data stop and parity bits are properly configured and identical on both sides Be certain hardware flow control RTS CTS default is enabled in both the 15 modem and the communication software 2 Press the ENTER key several times The remote system may be waiting to receive your data before it begins 3 Make sure the correct terminal emulation mode is being used in the software refer to software manual 4 4 Modem experiences errors while online with a remote modem 1 Make sure Call Waiting is turned off 2 Make sure RTS CTS hardware flow control is enabled lt 31 Do not use XON XOFF software flow control when d transferring binary 3 Make sure the data speed is not faster than your computer s capability Operating at higher speeds under Windows 95 requires a faster CPU Pentium 200MHz or better 4 5 Modem exhibits poor voice record or playback 1 Make sure the correct mod
3. The default is IFC 2 2 Localportrate reporting disabled local port rate reporting enabled Select Modulation Parameter a specifies the modulation protocol as B103 B212 V21 V22 V22B V23C V32 V32B V34 or K56FLEX V90 Parameter b specifies automodeoperation whereO autoode disabled 1 automode enabled Parameter c specifies the lowest transmit speed for connection Parameter d specifies the highest transmit speed 19 MR 0 MR 1 ES a b c ER 0 ER 1 DS a b c d for connection Parameter e specifies the lowest receive speed for connection Parameter f specifies the highest receive speed for connection The default is MS K56 1 75 33600 75 56000 Modulation connection reporting disabled Modulation connection reporting enabled Select error control and synchronous access mode Parameter a specifies the initial requested mode when modem originates a call where O initiate call with direct mode 1 initiate call with normal mode 2 initiate call with V 42 without detection phase 3 initiate call with V 42 withdetection phase 4 initiate call with MNP mode 6 initiate call with V 80 synchronous access mode Parameter b specifies the acceptable fallback mode when modem originates a call where OZLAPM MNP or normal mode 2 LAPM or MNP mode 3 LAPM mode only 4 MNP mode only Parameter c specifies the acceptable fallback mode when modem answers a Call or specifies V 80 synchrounous access mode where 1 Normal
4. for PCI Communication Device device driver is a software program that makes a hardware device work Auto detect PCI Communication Device Click Next Cancel What do you want Windows to do Search for the best driver for your devi C Display a list of all the drivers in a specific location so you can select the driver you want select Search for the best driver for your device Click Next Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected locations Click Next to start the search Floppy disk drives Iv CD ROM drive Microsoft Windows Update IV Specify a location E Drivers W98 zl Directto CD ROM ex F Drivers W98 Click Next Back Nest Cancel 5 Add New Hardware Wizard Windows driver file search for the device Conexant PCI Modem Enumerator Windows is now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of driver search to ES JQ E DRIVERS WS8 HSFDFVEN INF Conexant PCI Modem Enumerator Click Next Add New Hardware Wizard D Conexant PCI Modem Enumerator Windows has finished installing the software that your new hardware device requires Click Finish 3 Select country global version is necessary Selecting a country other than the on
5. mode 2 LAPM MNP or normal mode 4 LAPM or MNP mode 5 LAPM mode only 6 MNP mode only 8 answer call with V 80 synchronous access mode The default is ES 3 0 2 Error control reporting disabled Error control reporting enabled Select data compression parameter Parameter a specifies the desired direction of data compression where O data compression disabled 1 both direction data compression enabled Parameter b specifies whether or not the modem whether or not the modem should continue to operate if the result is not obtained where O don t disconnect Parameter c specifies the maximum number of dictionary entries 20 Section Six S Register Summary Your modem has 16 registers designated SO through S89 Table 6 1 shows the registers their functions and their default values Some registers can have their values changed by commands If you use a command to change a register value the command remains in effect until you turn off or reset your modem Your modem then reverts to the operating characteristics specified in its nonvolatile memory Refer to Section Five for information on how to use the AT commands to manipulate the S registers NOTE The default value and range of some S registers listed below could vary with country Table 6 1 S Registers Register Function Range units Default SO X Auto answer Ring 0 255 rings 0 S1 Ring counter 0 255 rings 0 S2 Escape code character 0 255 ASCII 43 S3 Carriage re
6. your 44 SCEGODDIc uie ETE E EEE E i eret e este Ete DeL detels 14 Modem experiences errors while online with a remote modem decidere Piet e Eee blo 15 4 5 Modem exhibits poor voice record or playback Section Five ATCommand Set 5 1 Executing Commands serere 5 2 Command Format 523 AT Commands uere tex eth 5 4 V 25ter AT commands Section Six S Register Summary Section Seven Result Code Summary Section Eight Specifications 15 16 16 16 16 18 20 21 22 1 Section One Introduction Your new 56Kbps modem is a high speed PC communication peripheral that combines Data Fax Voice and Speakerphone functions into a single device This high performance modem connects your computer to all popular modems and fax machines available today This manual provides installation and operating instructions for your modem Also included in this manual are listings and descriptions of the standard AT command set S registers and troubleshooting tips Be certain to read Section Two Installing the Modem thoroughly before performing the actual installation Our customer support experience has shown that many costly and time consuming calls can be avoided with closer attention to the installation information provided here 1 1 Modem Compatibility Your modem is compatible with the following standards V 90 56Kbps down stream only K56 flex 56kbps download stream only
7. HSF FAX MODEM USER S GUIDE CTR 21 Compliance Statement The equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval dose not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instace The manufacturer should ensure that the vendor and user of the equipment is clearly informed of the above information by means of packaging and or user manuals or other forms of user instructions The information in this document is subject to change without notice and does not represent a commitment on the part of the vendor No warranty of representation either expressed or implied is made with respect to the quality accuracy or fitness for any particular purpose of this document The manufacturer reserves the right to make changes to the content of this document and or the products associated with it at any time without obligation to notify any person or organisation of such changes In no event will the manufacturer be liable for direct indirect special incidental or consequential damages arising out of the use or inability to use this product or documentation even if advised of the possibili
8. NNECT speed result code Dial tone and busy detection are both enabled Reset and recall configuration profile Carrier detect always ON Turn on CD when remote carrier is present DTR signal ignored Modem return to Command Mode after DTR toggle Modem hangs up and return to Command Mode after DTR toggle Loadfactorydefault configuration profile Guard tone disabled Guard tone disabled 1800Hz guard tone enabled Set pulse dial to 3996 6196 make break 18 amp P1 amp P2 amp P3 amp V EO E1 SL Q 5 4 V 25ter AT commands Command GMI GMM GMR GSN 4GOI GCAP lIFC a b ILRR 0 ILRR 1 MS a b c d e f ratio 10 pps Set pulse dial to 33 67 make break ratio 10 pps Set pulse dial to 39 61 make break ratio 20 pps Set pulse dial to 33 67 make break ratio 20 pps Report current configuration and stored profile Store current configuration Line quality monitor disabled Line quality monitor enabled Display line signal level Dispaly line signal quality Function Report manufacturer ID Report model ID Report revision ID Report product serial number ID Report global object ID Report complete capability list Set DTE modem local flow control Parameter a specifies the local flow control from modem to DTE where 0 Disabled 1 Enables XON XOFF 2 Enables RTS Parameter b specifies the local flow control from DTE to modem where 0 Disabled 1 Enables XON XOFF 2 Enables CTS
9. V_B2 1_V2 05 Conexant SoftK56 Data Fax ATAD PCI SoftK56 CModem Version 11 Rksample Version 340 Click OK 11 2 2 4 Uninstall Your Modem PART A Windows 98 1 Click Start Settings Control Panel 2 Add Remove Programs 2 highlight Conexant SoftK56 Modem 3 click Add Remove and OK to remove the modem Add Remove Programs Properties x Install Urinstall windows Setup Startup Disk To install a new program from a floppy disk or CD ROM drive click Inst all Install TU The following software can be automatically removed by Windows To remove a program or to modify its installed components select it from the list and click jemove ACDSee 32 Adobe Acrobat Reader 3 01 ic 1 00 M OK SS Epply PART B Windows NT 4 0 1 Click Start 2 Settings Control Panel 2 Add Remove Programs 2 highlight Conexant SoftK56 PCI Modem Uninstall 3 click Add Remove and OK to remove the modem Add Remove Programs Properties HE Install Uninstall windows NT Setup Bg To install a new program from a floppy disk or CD ROM drive click Install CUZ The following software can be automatically removed by Windows To remove a program or to modify its installed components select it from the list and click Add Remove 12 Section Three Installing and Configuring Communication Software NOTE I
10. available from the included software by 13 reading its manual you may also use any other commercially available communication software The software manual includes detailed information on all common modem functions 14 Section Four Troubleshooting Communication Software Your modem is designed to provide reliable and trouble free service Should you experience any difficulty however the information contained in this section will assist you in determining and resolving the source of the difficulty If you cannot resolve your difficulty after reading this chapter contact your dealer or vendor for assistance 4 1 Modem does not respond to commands 1 Make sure the modem is not configured with a conflicting COM port and IRQ setting If another device in your system is also configured as the same COM port it will not work Similarly IRQ settings may not overlap 2 Make sure the communication software is configured with the correct COM and IRQ settings same COM port and IRQ line as the modem Your communication software will not be able to send to and receive from your modem any data if it does not have the correct COM and IRQ settings of the modem 3 Make sure the modem is properly initialized by the communication software Your modem may have been improperly initialized by the software because you have selected an incorrect modem type Select Rockwell modem type in your data communication software select
11. dem Board Installation Wizard The wizard will install the modem driver shown below Conexant SoftK56 Data Fax RTAD PCI M To install the modem driver click Next Modem Board Installation Wizard The modem driver was installed successfully Conexant SoftK56 Data Fax ATAD PCI Modem To retum to Windows NT click Finish Click Finish i Ganca lt Back 3 Select country global version is necessary Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that violates the telecommunication regulations laws of that country In addition your modem may not function properly if the correct country selection is not made Only select the country in which you are located a Click Start 2 Settings Control Panel gt HSF Modem Couniry Select 5 Control Panel ol File View Help m e Accessibility Add Remove Console Date Time Devices Options Programs J oos Display Fonts Internet Keyboard OB um 5 5 Mail Microsoft Mail Modems Multimedia Postoffice Mahal rb nner HSF Modem Country Select b Select Your Country or Region Modem Country Select x Conexant SoftK55 Data Fax RTAD PCI Modem installed Please select the country in which this modem will be used Modem Homecountry Select x Please select a home country setting from the following l
12. e in which you are currently located may cause your modem to be configured in a way that violates the telecommu nication regulations laws of that country In addition your modem may not function properly if the correct country selection is not made Only select the country in which you are located a Click Start 2 Settings gt Control Panel gt System System Properties 5 Fony disk controllers amp 9 Hard disk controllers lt gt HSFMODEM lt P Conexant PCI Modern Enumerator Keyboard Modem Mouse Network adapters Ports COM amp LPT Sound video and game controllers Conexant SoftK56 Data Fax RTAD PCI Modem Properti 2 xl PART B Windows NT 4 0 Please follow the procedure below to install the modem driver 1 Please click Start 2 Run 2 choose E Drivers NT40 Setup exe E CD ROM driver letter after put the installation CD ROM into your drive Run E Drivers NT40 Setup exe Click OK Click Next Search to Conexant SoftK56 Data Fax RTAD PCI Modem Click Next Type the name of a program folder or document and Windows will open it for you Open JEADrivers N T40 setup exe Iv Bun Separate Memory Space Cancel Browse Modem Board Installation Wizard Welcome to the modem board installation wizard This wizard will install a new modem driver on your computer To begin installing the modem driver click Next Mo
13. em type is selected in the Voice Fax software Use Rockwell or similar selection Do not select Cirrus Logic or Lucent 2 Make sure your computer is fast enough to handle voice operations 88 4Kbps Voice operations are CPU intensive and require a Pentium 200MHz or better CPU when running under MS Windows 95 16 Section Five ATCommand Set 5 1 Executing Commands Your modem is in Command Mode upon power on and is ready to receive and execute AT commands The modem remains in Command Mode until it makes a connection with a remote modem Commands may be sent to the modem from an attached terminal or a PC running a communication program This modem is designed to operate at common DTE speeds ranging from 115 2Kbps or 57 6Kbps to 300bps All commands and data must be issued to the modem using one of the valid DTE speeds 5 2 Command Format All commands must begin with the AT prefix followed by the command letter and ended with the ENTER key Spaces are allowed in the command string to increase command line readability but are ignored by the modem during command execution All commands may be typed in either upper or lower case but not mixed A command issued without any parameters is considered as specifying the same command with a parameter of 0 Example ATL ENTER This command causes your modem to lower its speaker volume 5 3 AT Commands All default settings are printed in bold text Command Funct
14. ion A Answer incoming call A Repeat Last command Do not preceed A with Dn 0 9 A D and L Redial last number P Pulse dial T Tone dial WwW Wait fo second dial tone f Pause wait for 5 seconds of silence flash return to command mode after dialing amp wait for AT amp T bong tone EO Command echo disabled E1 Command echo enabled 17 X3 X4 amp CO amp C1 amp DO amp D1 amp D2 amp F amp GO amp G1 amp G2 amp PO Escape characters switch from Data Mode to Command Mode Modem on hook hang up Modem off hook make busy Report Identification information n 0 7 Speaker OFF Low speaker volume Medium speaker volume High speaker volume Speaker always off Speaker on until carrier detected Speaker always on Speaker off during dialing on until carrier detected Return to Data Mode Initiate a retrain and return to Data Mode Pulse dial Result code enabled Result code disabled Read S register r Refer to Chapter 7 for details Set S register r to value n Refer to Chapter 7 for details Tone dial Numeric responses Text responses Enables CONNECT result code only Dial tone and busy detection are disabled Same as X0 plus all CONNECT responses blind dialing Enablesall CONNECT speed resultcode Dialtone detectionis enabled but busy detection is disabled Enables all CONNECT speed result code Dial tone detection is disabled but busy detection is enabled EnablesallCO
15. ist NOTE Home country setting should NOT be changed unless it is set incorrectly when the modem is first installed Selecting a country other than the onein which you are curently located may cause your modem to be configured in a way that violates the telecommunication regulations laws of that country In addition your modem may not function properly if the correct country selection is not made Only select the country in which you are located Select Home Country Netherlands Norway Spain Sweden SELECT COUNTRY Denmark Finland France 2 2 3 Checking Modem Functionality 1 Start Windows 98 Click Start Settings gt Control Panel gt Modem File Edt View Go Favorites Help se mE Bl s Back Forverd Up Cut Copy Paste Ur Address E Control Panel z 1f2 A g Date Time Desktop Display Themes L amp Game Intenet Modems Controllers Installs a new modem and changes age 3 Dess Keyboard as a T objects selected LEJ My Computer 2 Click General and highlight Conexant SoftK56 Data Fax RTAD PCI Modem as shown below 10 Modems Properties 3 Click Diagnostic and highlight the designated COM as shown below Click More Info and the system will communicate with the modem Modems Properties More Info CA COMT No Modem Installed A COM2 No Modem Installed Conexant SoftK56 Data Fax RTAD PCI OK SoftkK56
16. nsible for compliance could void the user s authority to operate the equipment The information contained in this manual has been verified at the time of this manual s printing The manufacturer reserves the right to make any change and improvement in the product described in this manual at any time and without notice All registered trademarks are the property of their respective owners Copyright 1999 All rights reserved No reproduction of this document in any form is permitted without prior written authorization from the manufacturer Version 1 0 Table of Contents Section One Introduction 1 1 4 Modem Compatibility eene 1 Section Two Installing The Modem 2 2 1 Unpacking Your Modem eer 2 2 2 Modem Installation eese 2 2 2 1 Hardware Installation sees 2 2 2 2 Setting Up Modem Under Windows 98 3 2 2 3 Checking Modem Functionality 9 2 2 4 Uninstall Your Modem sese 11 Section Three Installing and Configuring Communication Software 12 3 1 Using Your Modem eene 12 3 2 Where To Go From Here eee 12 Section Four Troubleshooting Communication Software 14 4 1 Modem does not respond to commands 14 4 2 Modem dials but does not connect ees 14 4 3 Modem makes a connection but no data appears on
17. nstall the communication software according to the software user s manual Be certain that your software is configured to communicate with the modem on the same COM port and IRQ line used by the modem You may be prompted by the software to configure certain communica tion parameters We suggest the following settings Baud rate 57 600 bps Data bits 8 Parity None Stop bit 1 Flow Control RTS CTS Initialization string AT amp F The AT commands used by the modem are compatible with the command set used by Intel modems Select a Rockwell modem type if prompted by your data communications software Select Generic Class 1 or Rockwell modem type when prompted by your Fax or Voice software 3 4 Using Your Modem Common modem functions i e dialing file transfer faxing are per formed by using communication software in conjunction with the modem NOTE The communication software included with your modem provides a user friendly interface for all common modem functions and should be sufficient for all of your communication needs 3 2 Where To Go From Here If you have difficulties getting your modem to work read Section Four to find information as well as answers to commonly asked questions and problems concerning the communication software Sections Five through Ten contain reference material AT commands S register and Result codes etc and can be skipped NOTE It is important that you familiarize yourself with the functions
18. r s cover according to its owner s manual 3 Select any available PCI bus slot 4 Remove the bracket and save the screw 5 Carefully insert the modem into the selected slot Apply even pressure until the modem is firmly seated 6 Secure the bracket with the screw saved earlier Store the bracket for future use 7 Replace the computer cover and plug in your computer Reconnect all cables 8 Connect the telephone able into the modem s LINE con nector see Figure 2 1 Attach the other end into the tele phone wall jack Figure 2 1 This completes the internal modem installation NOTE The back of your modem should look like Figure 2 1 2 2 2 Setting Up Modem Under Windows 98 This internal modem supports the Plug and Play feature It allows your computer to set the optimal configuration for the modem and communication software automatically PART A of the installation is for Windows 98 PART B of the installation is for Windows NT 4 0 PART A Windows 98 Please follow the procedure below to install the modem driver 1 Turn ON computer power after completing hardware installation 2 Windows 98 will automatically detect the Plug and Play modem and setup a Conexant SoftK56 Data Fax RTAD PCI Modem or Conexant SoftK56 Data Fax Speakerphone PCI Modem message under Add New Hardware Found as shown below 4 Add New Hardware Wizard This wizard searches for new drivers
19. turn character 0 127 ASCII 13 S4 Line feed character 0 127 ASCII 10 S5 Backspace character 0 32 127 ASCII 8 S6 Dial tone wait time 2 255 seconds 2 S7 Remote carrier wait time 1 255 seconds 50 S8 Comma pause time 0 255 seconds 2 S10 Carrier loss time 1 255 0 1 second 14 S11 Touch tone dialing speed 50 255 milliseconds 95 12 Escape character guard time 0 255 0 02 second 50 Section Seven Result Code Summary OK RING ERROR NODIALTONE NOANSWER DELAYED FAX FCERROR 0 2 4 6 8 CONNECT NOCARRIER CONNECT1200E BUSY CONNECT xxxxx BLACKLISTED DATA NOTE For x1 x2 x3 and x4 the modem send this result code when the DTE speed is xxxxx bps N aU 32 35 22 Section Eight Specific ations Modulation std V 90 K56flex V 34 V 32bis V 32 V 29 V 27ter V 22bis V 23 V 22 V 21 V 17 Bell 212 103 Compression V 42bis MNP Class 5 Error Correction V 42 MNP Classes 2 4 FAX Command TIA EIA 578 class 1 Transmit level 12 dBm 1 dB vary with country Sensitivity 43 dBm UART 16550 compatible Power 75 W max Temperature 0 to 55 degrees C operating 20 to 80 degrees C non operating
20. ty of such damages Microsoft Windows is a trademark of Microsoft Corporation All product names are trademarks or registered trademarks of their respective owners FCC Compliance Statement This device complies with Part 15 and 68 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Warning Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 and 68 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ina residential installation This equipment generates uses and can emit radio frequency energy and if not installed or used in accordance with the instructions may cause interference to radio communications However television reception interference can be determined by turning the equipment off and on the user is encouraged to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party respo
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