BT Elements - User manual
Contents
1. 70 zie eoe Er eee E 70 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Getting started Location Your BT Elements phone comes with a base which you will need to place within 2 metres of a mains power socket and telephone socket so that the cables will reach The charger can then be located wherever you want in your house provided it is within reach of a mains power socket The handset can be charged using the charger Make sure the base is at least 1 metre away from other electrical appliances to avoid interference Your BT Elements phone works by sending radio signals between the handset and base The strength of the signal depends on where you site the base Putting the base unit as high as possible can help provide the best signal range Setting up At the handset Make sure the battery ribbon is laying flat inside the battery compartment and insert the 2 x AAA NiMH rechargeable batteries supplied observing the polarity markings and Handset range The BT Elements phone has a range of up to 1000 metres outdoors when there is a clear line of sight between the base and the handset When there is no clear line of sight between the base and the handset e g the base is indoors and the handset either indoors or outdoors the range could be reduced to 50 metres Thick stone walls can severely affect the range WARNI2. TER CREER 47 Select a Send Service Centre number 48 Message alert beeps 49 Using sub addresses to keep your messages private 50 Set a terminal number sub address 50 How callers send a text to your handset 51 Reading personal text messages 51 Message memory full 52 Delete messages from the Inbox your personal message box 52 Using additional handsets Registering a new BT Elements handset 53 Registering another type of handset to your BT Elements base 54 Selecta base 55 De register a handset 56 Internal 56 Transferring calls 57 3 Way 58 HID np te YU 59 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com In this guide General information Safety information 67 Cleanilig sete si eo re er mex OPES 67 Environmental veo RP ERR 67 Product disposal instructions 68 Guarantee sc oer or boe ENERO rS 68 Returning your phone 69 Technical information 69 How many telephones can have 69 ROTTE Loro RU PPREPPYVPPIYOPRT 69 Declaration of Conformance 70 Connecting to a switchboard 70 Inserting a pause
3. Use WM to scroll through the list to the number you want to store Menu Menu Press ili repeatedly until id is displayed then press Menu Enter a name using the keypad then select the Ii option The number is displayed if necessary edit the number then press The ringer melody options are displayed use AP or GV to scroll and hear a sample of each melody when you hear the one you want press mA The entry is stored to the phonebook Press to return to standby Delete an entry all entries in the Calls list Select the option The most recently received number or name will be shown Use PW WM to scroll through the list Press and release 8 to delete the currently displayed entry only Delete is displayed Or BT Calling Features 39 See Entering names and Writing tips on page 22 If you need to edit the number use to delete any unwanted digits then enter new ones using the keypad If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 40 BT Calling Features Press and hold to delete all entries Delete All is displayed 4 Press EA confirm you want to delete Or Press if you decide not to delete 5 Press B to return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Text messaging Welcome to the BT text messagin
4. The dialling mode is pre set to Tone DTMF dialling If you are using your BT Elements phone with an older type of switchboard PBX you may required to change this setting to Pulse dialling Menu Press to open the main menu Menu Press Mf WM until Setur is displayed then press Set up menu 31 For security when you enter each digit of the PIN code it will be displayed as a Contact your PBX Switchboard provider if you are unsure which setting to use If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 32 Set up menu Switch temporarily to Tone dialling If the dial mode is set to pulse dialling you can switch temporarily to tone dialling for the duration of the call After you press geta line press and hold before you enter the telephone number The number you enter will be dialled out using tone dialling Please contact your network provider is you are unsure which setting to use UJ 1 2 3 Press WMV to select 1101 and press Use WM to highlight the dial mode you want and Menu press to confirm your selection Press repeatedly to exit and return to standby Recall mode If your switchboard does not operate with the present recall setting you can change it to earth loop recall by selecting Earth There are 2 recall mode settings Recall for time break recall This is the de
5. If you set auto answer to On when you receive an incoming call and the handset is in the charger you can pick it up to answer the call You do not need to press Menu 1 Press to open the main menu Menu 2 Press 7 WM until Handset is displayed then press Menu 3 Press WM to display Arisuer and press Menu 4 Press MF WM to select either Or and press to confirm 5 Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Handset menu 29 Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around To lock the keypad You can also lock the keypad using Menu the button see page 21 Press open the main menu Menu Press a WM until Handset is displayed then press e Menu Press WM to display 1 7 and press 0 while the keypad is locked the 7 confirm icon will be displayed To lock the keypad Press any button The display shows Fress IMPORTANT e _ If the keypad is locked you will NOT Press within 3 seconds to unlock the keypad be able to dial the emergency numbers 999 and 112 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com EIU Set up menu You will hear a sample ring at the base for all settings
6. LOs BT ELEMENTS shen SET UP amp USER GUIDE Find more user manuals and product information at www liGo co uk manuals TELEPHONES HEADSETS TWO WAY RADIOS PERSONAL CARE BABY MONITORS AND MUCH MUCH MOR For all the latest product news reviews and advice from liGo please visit ww Br s 00 38 BT ELEMENTS User Guide BT Elements BT Elements Digital Cordless Telephone 4 BT Elements to 21 N Welcome to your BT Elements Digital Cordless Telephone a Digital call quality with Best Class range of to 1000 metres outdoors and up to 150 metres indoors Rugged design and sturdy composition makes your BT Elements phone ideal for outdoor use With a splash and dust proof finish and also featuring a handy torch Handsfree operation for greater flexibility when on the phone 50 Name and number phonebook to store all your contact numbers for easy dialling Send and receive text messagest Inductive charging Register up to 5 handsets to the base without the need for additional wiring giving you a complete phone system on a single line T You must subscribe to your network provider s Caller Display service for this feature work and you must not withhold your number A quarterly fee may be payable Note some network provider lines may not be compatible with this text messaging service This User Guide provides y
7. Menu 1 Press to open the main menu 2 Press or WM until Handset is displayed then press 3 Beer is displayed press 4 Use WP to display either Kewtone Low Battery or Git Of Rare and press 5 Use AP WM to select n to activate the beeps 0 to deactivate the beeps and press 6 Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 26 Handset menu You will hear a sample ring for all settings except Off Handset ringer volume The handset has 6 ringer volume settings Off and 1 5 where 1 low and 5 high Menu Press open the main menu Menu Press 7 WM until Hariset is displayed then press Press a Wy to select either Int Ring Vol Ext Rina press Press Ab or WM to highlight the volume you require and press confirm Press repeatedly to exit and return to standby Handset ringer melody You can choose from 10 polyphonic ringer melodies for both external and internal calls Menu Press 3 open the main menu Menu Press MA WM until Handset is displayed then press Press Vio select either Ext Melochs or Int and press Use PW WM to hear and select a melody Press Sito confirm your selection Press repeatedly to exit and return to standby If you e
8. name number match was not found in your phonebook Check that you have stored the full STD dialling code If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help 61 Cannot register a handset to a base You can register a total of 5 handsets to your BT Elements base and you can register your BT Elements handset to up to 4 bases Check that you have not exceeded the limits Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the telephone line correctly Is the base ringer set to off You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Base charging light not working Try cleaning the charging contacts on the base Check that the mains power is correctly connected Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Elements phone can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Elements base at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Elements Helpline on 0800 145 6789
9. ringer volume Caller Display If you have subscribed to your network s Caller Display service the caller s number or name if stored in the phonebook is displayed See page 37 for more information Auto answer As long as you have auto answer set to ON you can just pick the handset up off the charger to answer a call If you have switched it off you will need to press gq If auto answer is set to ON and you lift the handset to answer and then press Athe call will be ended Auto answer ON is the default setting See page 28 for more information on auto answer Range The t symbol on the display indicates when you are in range of the base If the symbol flashes and you hear a warning beep you are out of range and will need to move closer to the base If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 17 18 Using the phone Secrecy mute During a call you can mute the microphone and talk to someone nearby without your caller hearing Secrecy Press 38 iute is displayed while the microphone is muted and your caller cannot hear you Secrecy Press again to resume your conversation with your caller Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a handsfree call Handsfree Press g then dial the nu
10. When the other handset answers press complete the transfer If the called handset does not answer press o to speak to the external caller again If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 58 Using additional handsets 3 Way Call You can hold a 3 way conference call between 2 internal handsets and 1 external handset During a call 1 Press The external caller will be put on hold and will hear a tone 2 Enter the internal handset number that you want to hold the 3 way call with 3 When the internal handset user answers press to begin the 3 way call 4 Either internal handset can press gt any time to leave the 3 way call If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help Phone does not work Have you installed the batteries correctly See page 7 e Check that the mains power is correctly connected No dial tone e sthetelephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and ma
11. except Off BR N Base ringer volume The base has 6 ringer volume settings Off and 1 5 where 1 low and 5 high Menu Press open the main menu Press Be or until etur is displayed then press Base Volume is displayed press Press A or WM to highlight the volume you require and press confirm Press repeatedly to exit and return to standby Base ringer melody The base has 5 ringer melodies to choose from Press open the main menu Press WM until Setur is displayed then press Press WM to select Baza Melody and press Use AP WM to hear and select a melody Press confirm your selection Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com W N Be 1 2 Your BT Elements has a security PIN code which you will need to change some of the settings on your phone The default PIN code is 0000 You may want to change this to prevent unauthorised changes to your settings Press Bato open the main menu Press QP until Setur is displayed then press Press Mm or WM to select Fir Cade and press Enter the current 4 digit PIN code and press Enter a new 4 digit PIN code and press Re enter the new PIN code and press Press repeatedly to exit and return to standby Dial mode
12. please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 52 Text messaging Press WY to scroll through the list of messages Press EA view the full details for each message Press IE repeatedly to exit and return to standby Message memory full When the SMS message memory is full Full will be displayed So that you can continue to send and receive messages you will need to delete some all old messages Delete all messages from the Inbox your personal message box Press EA open the main menu Press PW WM until SME is displayed then press Press 7 or WM until Delete All is displayed and press Menu Press 4 Wy to display either Inbox or Personal SHS ue Confirm is displayed Press 0 confirm or cancel and return to the previous screen Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Using additional handsets You can use up to five GAP compatible handsets with your BT Elements base to extend your phone system without needing to install extension sockets for each new phone Your BT Elements handset can be registered to up to 4 bases You can then select the base you would prefer to use Additional handsets must be fully P M charged before attempting to register You need to register any additional hands
13. a beep then release it The base will now remain in registration mode for 90 seconds during which time you will need to complete the registration procedure shown in the other manufacturer s user manual If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com N e w Press repeatedly to exit and return to standby Using additional handsets 55 Registering your BT Elements handset to another base Follow the instructions shown in the other manufacturer s guide to put the base into registration mode Follow steps 2 to 6 of Registering a new BT Elements handset on page 53 to register the handset Select a base If your BT Elements handset is registered to more than one base you can select which base to use Alternatively if you select Auta your handset will automatically select the base with the best reception Menu Press Sl to open the main menu Press AP or WM until Resister is displayed then press Press Be or WM to highlight Select Ease and press Press a Wo select a base number 1 to 4 or RUMERD d fi selected base number flashes select Auta an ress to confirm p If an invalid base selection is entered you will hear the error tone If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 56 Using additional handsets You cannot de register
14. and press Use M to display either Send UReceive Lor Send Z Receius 2 and press Menu Either enter the server number and press Text messaging 47 If you have more than one Server Centre stored on your BT Elements phone you will need to select which one you want to use for sending see next section If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 48 Text messaging Or if a number is already stored it will be displayed To edit the number use 8 to delete existing digits and enter new ones using the keypad and press Press repeatedly to exit and return to standby Select a Send Service Centre number If you have more than one Service Centre stored on your BT Elements you will need to select the one you want to use for sending Your BT Elements phone is pre set to send using Server Centre 1 All messages sent will go via the selected provider Menu Press Ito open the main menu Menu Press MN WH until 5115 is displayed then press Press Mm or WM until 45 Settings is displayed and press Press or WH until Send Service is displayed and press Use Fao WY io select either Sera 1 or Send 2 press Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Text messaging 49 Message alert beeps When you recei
15. button as you have just pressed wait for the cursor to move to the right before trying to enter it You MUST enter a name and a number otherwise the entry will not be stored Entering numbers Make sure you enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number To enter a pause in a phonebook number press and a P will be displayed For more information on pauses see page 70 The ringer melody option means that when you receive a call from a number stored in your phonebook the ringtone you choose will be played If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 24 Using the phone To see the number before dialling with the entry name displayed press If the number has more than 12 digits press view the remaining digits To search alphabetically Press the relevant keypad button e g for TOM press CE then scroll ai or WP through the entries under T To exit press To return to standby from the main menu at any time press EE If you access the phonebook by pressing rather than via the menu and you edit a name number the modification will only be taken into account for the current call and will not be stored to the phonebook permanently BR WN nu The name is displayed Use delete any i
16. message to another number Menu S Menu Press The message is displayed Press Either enter the number you want to send to using the keypad and press press 9 to open the phonebook and scroll mo r WM io search for the name you want and press Igi Press EA again to send the message Details to view the number the message was received from and date and time the message was received Menu Press Then use WM to scroll through the message details Press repeatedly to exit and return to standby Service Centre numbers To send and receive text messages you need the telephone number of your Network s text Centre These numbers have already been pre programmed into your BT Elements phone If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com If you accidentally delete the SEND or RECEIVE Service Centre numbers you will need to re enter them in order for your text service to work Your BT Elements phone can store 2 SEND Service Centre numbers and 2 RECEIVE Service Centre numbers The pre programmed SEND Service number is 1470P1709400 The pre programmed RECEIVE Service number is 080058752 Adding or changing Service Centre numbers Menu Press Sl open the main menu Press A or WM until 5 is displayed then press Press amp or WM until 45 Settings is displayed and press Press W until Send Center or Reu Center is displayed
17. open the phonebook and scroll or enu WY to search for the name you want and select Menu i 5 Press Il again to send the message Sendiria is displayed then Hezzase Sent If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Text messaging 43 Entering text A single text can be up to 160 characters Standard text entry With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen For example to write the word Hello press twice twice three times 3 See page 14 for the complete three times and three times Writing tips for text entry If you make a mistake press 8 to delete the last character or digit to the left of the cursor Press and hold BES to delete a string of text If the message is longer than 12 digits the lt q or f symbol will be displayed to denote hidden text If B gt is displayed press QM to view the hidden text or if lt Q is displayed press to view the hidden text Press and release to insert a space To enter a number keep pressing the required number button until the number is displayed To enter the phonebook press B If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 44 Text messaging You will not be able to receive text messages unti
18. or email bt helpdesk sgweurope com If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help Possible problems with text messaging Text messages cannot be sent and screen displays Fail The base station power supply or telephone line cord might not be properly connected Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly e You might have deleted the server number in error See page 46 48 for instructions on how to enter the number Cannot send text e Check service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service than one text messaging product is plugged into the line Remove other products e Check service centre number is correct e Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if yo
19. page 22 Button Symbol Button Symbol a M eul 57 2 Tuvsie DEF3ES WXYZ9s ED CB co 5 03 zsvs ti 54 GD econ eg 6860 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Phonebook SMS Add Entry Inbox Modify Entry Personal SMS Delete Entry Write Delete All SMS Settings Msg Alert Send Service Rcv Center Send Center Terminal No Setup Base Volume Base Melody Del Handset Pin Code Dial Mode Recall Mode Default Getting to know your phone 15 Handset Date amp Time Beep Set Date Keytone Set Time Set Alarm Register Select Base Reg Base Low Battery Out Of Range Int Ring Vol Ext Ring Vol Int Melody Ext Melody Auto Answer Handset Name Language Key Lock If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Using the phone When you make a call the backlight on the handset display comes on and the In Use light on the base flashes Press Ba enter a pause in the dialling sequence You can enter a pre dial number up to 32 digits long Only the last 12 digits will be displayed Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Switch the handset power on off To s
20. please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com view further messages or to view old messages Menu Press open the main menu Menu Press WM until 55 is displayed then press Press Be or WM until inbox is displayed then press The telephone number of the most recent message is displayed Press or WP io scroll through the list of messages and press to open and read a message For each message you will see The sender s name if the sender s details are stored in your phonebook and a name number match is found otherwise you will see the sender s number The full message Use MF WM to move through the message Menu When you have read the message press then Ah or WP to scroll and select from the following options Rerlu to write and send a reply Menu Press Enter your message using the keypad and press Press EA aain to send Delete to delete the message Text messaging 45 Messages marked are new unread messages Press at any time to return to the Inbox menu If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 46 Text messaging The last message sent will be saved and displayed when you next go to write a message If a message fails to send Send Fail will be displayed Menu Menu 55 Press again to confirm Faruard to forward the
21. the handset you are using If you enter an invalid handset number the display will return to standby De register a handset Press Fat open the main menu Press 7 WM until etur is displayed then press Press PW or WM to select Del Handset and press Enter the 4 digit PIN code then press Enter the number of the handset to be removed 1 5 using the keypad You will hear a tone to confirm the handset has been de registered Press repeatedly to exit and return to standby Internal calls If you have more than one handset registered to the base you can make internal calls between two handsets Press The Ge symbols are displayed Enter the handset number 1 5 you want to call At the called handset the symbol flashes and the calling handsets number is displayed The user can press gt o answer the call Press eo end the call If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Using additional handsets 57 Transferring calls You can transfer an external call to another handset registered to the base During a call Press The external caller will be put on hold If you want to cancel the call transfer press Enter the internal handset number that you want to transfer the call The called handset will ring At the called handset the user can press edo answer the call Atthe original handset
22. you see in dark or poorly lit environments you may find the torch a handy feature To switch on Press and hold Qo switch the torch light on The button can be found on the back of the handset Using the phone 21 You can also lock the keypad using the handset settings menu see page 29 IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112 WARNING Never look directly at the torch light or shine it into the eyes as the light is very bright Please keep the torch away from small children If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Using the phone Paging calls cannot be answered by a handset The paging ring will stop automatically after 30 seconds if no button is pressed and your handset will return to standby Entering names There is a character map on page 14 to help you when entering names Use the keypad letters to enter names e g to store TOM Press once to enter T Press three times to enter O Press once to enter M Writing tips Press to delete the last character or digit To switch off Release Qc switch the torch light off Paging You can alert a handset user that they are wanted or locate a missing handset Press OB on the base All handsets registered to your BT Elements base will beep and display the C symbol and Oooo Press again to stop the pag
23. 00 800 150 residential or 0800 800 152 business Additional handsets are available from the Helpdesk on 0800 145 6789 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 64 Help AA U N HL 5 6 Billing enquiries Refer to the telephone number shown on your telephone bill Other functions and services available from the text messaging service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled Menu Press Sto open the main menu Menu Press MWh WM until 5115 is displayed then press Menu Press 7 WM until rite is displayed then press Usethe keypad to type in the following commands depending upon what you want to do e Opt out from receiving voice text messages C Turns off the opt out option ep EXD Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text C turns off permanent voice text message delivery Menu Press Menu 5 7 Press Z again to confirm and send If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help 65 If you are sending a message from a fixed line phone to another fixed line phone ep Forces a message you send to be delivered as a voice text even though
24. NG Do not place your BT Elements base in the bathroom or other humid areas Signal strength The D icon on your handset indicates when you are in range When you move out of range of the base the out of range tone will sound every minute and the 9 icon will flash on the handset display This is repeated until you move back into range Talk Standby time In ideal conditions fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge The base must remain plugged in to the mains and switched on at all times Please note that if you are using the torch feature the talk standby times will be reduced Note that new batteries do not reach full capacity until they have been in normal use for several days If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Getting started Battery low warning If the C_J symbol flashes in the display and you hear a warning beep every minute you will need to recharge the handset before you can use it again During charging the um symbol will scroll in the display Battery performance To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible From a rundown state the handset may take a minute or so to power up the display The cha
25. c but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 42 Text messaging At any time press to go back to the previous screen or press repeatedly to cancel and return to standby In order to send and receive text messages you must not withhold your number On most networks if you normally withhold your number the 1470 prefix presents your number for you Press to delete incorrect characters digits To enter a space press To change from lower to upper case press CIA For help with entering text see page 43 Receiving a call while writing atext If you are writing a text and you receive a call the text will be lost Problems sending If there is a problem sending a message the display shows Send Fail and the handset returns to standby Send a text message Press EA open the main menu Press aW WM until SMS is displayed then press Press PW or WM until Hrite is displayed then press If this is your first message Hrite Isa is displayed If you have sent a message previously this message will be displayed Press and hold to delete the existing message Menu Use the keypad to write your message then press Either enter the number you want to send to using the Menu keypad and select Or press B to
26. e dialling sequence Press to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Feature If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com For a Better We re always looking to make our products last longer and use less power so we don t have such a big impact on the environment To find out about what we are doing visit bt com betterfuture Br Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2012 Registered Office 81 Newgate Street London 1 7 Registered in England No 1800000 BT Elements Issue 5 11 12 Designed and produced by The Art amp Design Partnership Ltd Printed in China
27. ee eee source 28 Keypad 29 Base ringer volume 30 Base ringer melody 30 PIN code 31 Dial mode esset v dase 31 Recall mode sawn 32 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Restore default lt 5 33 Restore default settings without a PIN 33 Default settings 34 Date and time settings Set the date 35 Set the time 35 Set the alarm 36 Silence the alarm 36 BT Calling Features Caller Display 37 heh Rr RI ETC carats 37 View and dial from the Calls list 38 Copy a Calls list number to the phonebook 38 Delete an entry all entries in the Calls list ui eese mus ee o 39 Text messaging Subscribe to the text messaging service 41 Cost of the fixed line service 41 Send a text message 42 Entering oo 43 Standard text entry 43 Writing tips for text entry 43 Receiving and reading text messages 44 In this guide Service Centre numbers 46 Adding or changing Service Centre NUMBERS
28. er and screw the cover into place 5 Finally screw back the belt clip Note Spare rechargeable batteries are available from the BT Elements Helpline 0800 145 6789 WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Elements phone by using any other types of batteries There is a risk of explosion if batteries are replaced by an incorrect type Dispose of batteries according to the instructions If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com General information Safety information Only use the power supply suitable for the BT Elements range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 040497 and the item code for the charger mains power supply is 043317 e Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Elements Helpline on 0800 145 6789 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0800 145 6789 for all repairs 5 e If the keylock is switched on it is NOT possible to make calls including to the emergency numbers 999 112 Radio signal transmitted b
29. ets you purchase to your BT Elements base Registering a new BT Elements handset At the base 1 Press and hold until you hear a beep then release it The base will now remain in registration mode for 90 seconds during which time you will need to complete the following procedure At the new handset Menu 2 Press open the main menu 3 Press ao QP until Resister is displayed then press 4 Press PW WM to highlight Res Ease and press 5 Enter a base number from 1 to 4 and press If the handset is already registered to a base the base number will flash The default PIN code is 0000 6 Enter the 4 digit PIN code and press If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 54 Using additional handsets If registration is unsuccessful the handset will return to standby mode Try moving closer to the base you want to register to and following the registration procedure again Handsets must be GAP compatible to be able to be registered to your BT Elements base When the base is located your handset will display the base ID number press EA confirm registration to this base or cancel by pressing B The handset is automatically allocated the next available handset number which is displayed when in standby mode Registering another type of handset to your BT Elements base At the base Press and hold until you hear
30. etween the handset and base may cause interference to hearing aids e is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment e Itis recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Never look directly at the torch light or shine it into the eyes Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge an
31. fault setting Earth for earth loop recall Press wate open the main menu Press PW WM until Setur is displayed then press Press 4 WM to select Recall Hode and press 4 Use ao to highlight the recall setting you want 5 and press confirm your selection Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com BF WwW N Restore default settings You can restore your BT Elements phone to its default original settings as described on page 34 Menu Press 3 to open the main menu Press WM until Setur is displayed then press Menu Press 7 WM to select Default and press Menu Enterthe 4 digit PIN code and press Menu Confirm is displayed press 4 to confirm the reset The handset will switch off then switch back on again with the default settings restored Restore default settings without a PIN If you have forgotten your PIN code you can restore your BT Elements to the default settings following the procedure shown below Unscrew and remove the belt clip and battery compartment Cover Remove the batteries for a few minutes Press and hold Gy while still pressing the button insert the batteries again observing the polarity markings and Menu Default is displayed press When the phone powers up the default
32. g service on your BT Elements Your BT Elements phone can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at http www bt com terms Subscribe to the text messaging service When you send your first text message from your BT Elements phone you will automatically be registered for the service On receipt of your first text through the service the system will send you a welcome text message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use text messaging A quarterly fee may be payable please contact your network provider for more details You may also send messages to landline phones that are NOT text compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys et
33. hed to it onto the screws protruding from the wall by placing it over the screw heads then pull it down gently and it should drop down and secure into place Your BT Elements phone is ready for use If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Getting to know your phone Handset and charger Earpiece receiver Display with orange backlight Backlight comes on when you receive a call or when any button is pressed Secrecy Clear Back In talk mode press to switch secrecy mute on off page 18 In entry mode press to delete digits In menu mode press to move back to the previous screen or press and hold to exit and return to standby When viewing the Calls list Redial list press to delete the displayed entry or press and hold to delete all entries Redial Scroll Up Volume In standby mode use to redial any of the last 10 numbers called page 19 When dialling storing a number press to enter a pause page 23 In talk mode press to increase the handset earpiece volume page 17 Use to scroll up through the phonebook redial list and Calls list Talk In standby mode press to make or receive calls In talk mode press to end a call page 16 Calls Scroll Down Volume In standby mode press to open the Calls list page 38 In talk mode press to decrease the handset earpiece volume page 17 Use to scroll down through the
34. ing ring Or press any button on the handset 50 Name and number phonebook You can store up to 50 names and numbers in the phonebook Names can be up to 12 characters long and numbers up to 24 digits You can also select from 10 different ringtones for phonebook entries Store a phonebook name and number Menu Press 0 open the main menu 2 Phonebook is displayed press 3 Ente is displayed press If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com BOUM oH Menu Enter a name using the keypad and press Enter a telephone number using the keypad and press Use WM to scroll through and hear a sample of each melody When you hear the melody you want press to confirm Press repeatedly to exit and return to standby Dial an entry Press 29 to open the phonebook list Use WMV to scroll and find the entry you want or search alphabetically Press edo dial the displayed number Edit a phonebook name or number Press open the main menu Phaneboak is displayed press Press P WM to select Modify Entre and press Use AW or WM to scroll and find the entry you want to edit or search alphabetically and press EA select Using the phone 23 To enter a space press Use GD GHD and punctuation characters see page 14 for full character map If the next letter is on the same
35. ins power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out You may need to change the dial mode from tone to pulse see page 31 e If you are connected to a switchboard check whether you need to dial an access code Handset does not ring Theringer volume may be switched off see page 26 e Check that the mains power is correctly connected Make sure the handset is registered to the base see page 53 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help No display The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries icon flashes e Is the handset registered correctly to the base see page 53 e Check that the mains power is correctly connected e Check that the handset is within range of the base LB icon flashes The batteries are low place the handset on the base charger to recharge Ji icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press T e Make sure the handset is in range of the base e Another handset registered to your BT Elements base may be on the line No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider see page 37 The caller may have withheld their number
36. it is not withheld prior to answering the call If your caller s name and number are stored in the phonebook and a name number match is found you will see the caller s name alternating with their telephone number on the display Calls list The Calls list holds up to 40 telephone numbers and they are stored in the order they were received The caller s details are stored in the Calls list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new call is received in the Calls list the 4 icon will flash in the display when in standby mode to alert you IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 To ensure that the caller s name is displayed make sure you have stored the full number including the dialling code in the directory To exit the Calls list at any time press B If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 38 BT Calling Features If there are no entries Emet will be displayed It may take a couple of seconds for the display to show the telephone number or name for an incoming call The display will initially display Call followed by the number Your BT Elements can display numbers up to 20 digi
37. l you have first sent a message The first message sent registers you with the text service If you have sub addresses set up If a text message has been sent to a particular sub address the 71 symbol will only appear on the handset associated with that sub address and will be shown as part of the personal SMS for that handset Otherwise it will be displayed on all handsets and stored in the Inbox The number of new messages shown in the display includes messages in your personal SMS box and in the general Inbox The cursor automatically moves to the right after a couple of seconds So when the next letter is on the same button as the one you have just entered wait for the cursor to move to the right before trying to enter it Receiving and reading text messages Received messages are stored in the Inbox The Inbox can store up to 15 messages When you receive a new text message the CZ symbol flashes in the display along with the number of new messages e g 5 The Messages Indicator on the base flashes and you will hear the new message alert beeps provided they are set to on To view the most recent message details Menu 1 Press Il to open the main menu 2 The number for the most recent message is displayed press Menu to display the message 3 Scroll WM to move through the message Menu 7 4 Press view further menu options If you experience any problems
38. lay 13 Base 13 Navigating the menus 14 Character map 14 15 Using the phone Switch the handset power on off 16 Make an external call 16 Preparatory dialling 16 16 Recelve a 17 Earpiece 17 Secrecy 18 18 a handsfree call 18 Switch to handsfree during a call 19 Redial vos 19 Dial a number from the redial list 19 Delete a number from the redial list 19 Delete the entire redial list 20 Copy a redial list number to the 20 Keypad lock see saad tease EE YS 21 Switching the torch on off 21 PAGING PE YS 22 50 Name and number phonebook 22 Store a phonebook name and number 22 Dial 23 Edit phonebook name or number 23 Delete a phonebook entry 24 Handset menu Keypad beeps 25 Handset ringer volume 26 Handset ringer melody 26 Handset name 27 Display language 27 ree
39. mber The is displayed and you hear your call over the loudspeaker 2 Press end the call If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Switch to handsfree during a call During a call Handsfree Press g The call is transferred to the loudspeaker Press edo end the call Redial The last 10 telephone numbers called are saved to a redial list You can then select any of the numbers to redial delete or copy to the directory Dial a number from the redial list Press Mais The last number called is displayed Use WM to scroll through the redial list to the number you want Press edo redial Delete a number from the redial list Press AP The last number called is displayed Use PW WMV to scroll through the redial list to the number you want Using the phone 19 During a handsfree call press WY to change the volume To switch handsfree off and return to i Handsfree the handset at any time press gsm To exit the redial list at any time press Redial numbers can be up to 32 digits long Only the first 12 digits will be displayed if there are more than 12 digits the B gt symbol will be displayed Press gato view the remaining digits If the number is stored in the phonebook and a name number match is found the name will be displayed instead To toggle between the name and nu
40. mber press OK If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 20 Using the phone Menu Press Delete is displayed press confirm Or press I to cancel Press B to return to standby Delete the entire redial list Press jm The last number called is displayed Press and hold Eg Delete A11 is displayed press EA confirm Or press to cancel Press B to exit and return to standby Copy a redial list number to the phonebook Press ab The last number called is displayed Use or WV to scroll and display the number you want then press Addl is displayed press is displayed Enter a name using the keypad and press The redial number is displayed If you wish you can edit the number When the number is correct press Menu Press or WM to select a melody and press save the entry If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Press 29 to exit and return to standby Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around To lock the keypad Press and hold for 3 seconds The display shows the 2 0 symbol To unlock the keypad Press any key The display shows Fress Press within 3 seconds to unlock the keypad Switch the torch on off To help
41. ncorrect characters and enter new ones using the keypad and press confirm The number is displayed Use to delete any incorrect digits and enter new ones using the keypad and press Raz to confirm The current melody is played Use 9 or W to scroll through and hear a sample of each melody When you hear the melody you want press EA confirm Press repeatedly to exit and return to standby Delete a phonebook entry Press EA open the main menu Phonebook is displayed press Press PW WM to select Delete Entro and press Use AW WM to scroll and find the entry you want to delete or search d dE and press EA select Confirm is displayed Press g EA confirm Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Handset menu Keypad beeps Your BT Elements phone has a selection of beeps warning tones which can be set to on to alert you to certain situations Key tones where a beeps sounds every time a keypad If you switch key tones off you will button is pressed to confirm the button press ies FIERE AR altering settings Low battery warning tone a beep alerts you when the batteries are low and need recharging Out of range tone when the handset moves too far from the base and goes out of communication range a warning tone will sound
42. ne on 0800 145 6789 or email bt helpdesk sgweurope com Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office General information 69 Technical information How many telephones can have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Elements has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Only use approved base mains power supply item code 040497 Only use approved charger mains power
43. not mixed with other commercial waste for disposal Guarantee Your BT Elements is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Elements or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 59 or contact the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair If you experience any problems please call the Helpli
44. ou with all the information you need to get the most from your phone You must first set up your phone before you can use it This doesn t take long and is easy to do Just follow the simple instructions in Getting Started on the next few pages Need help If you have any problems setting up or using your BT Elements please contact the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Alternatively you may find the answer in Help at the back of this guide IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Calls made from within the UK mainland network are free Mobile and International call costs may vary Got everything BT Elements handset BT Elements base BT Elements charger 2 x AAA NiMH 550mAh rechargeable batteries 1 x Battery compartment cover 1 x Belt clip Mains power adaptor for base item code 040497 Mains power adaptor for charger item code 043317 Telephone line cord Wall mounting bracket In this guide Getting started Location eee Rr Res 7 Settlnd 7 Getting to know your phone Handset and charger 11 Handset display icons 12 Standby disp
45. phonebook redial list and Calls list k Keypad lock Switch temporarily from pulse to tone dialling From standby press and hold to lock the keypad page 21 11 Torch On Off located on back of handset Press and hold to switch the torch on page 21 Release the button to switch the torch off page 22 Handsfree In standby mode use to switch handsfree on and off page 18 Menu OK In standby mode press to access and scroll through the menu options page 14 Press to confirm a displayed option Phonebook Exit In standby or talk mode press to open the Phonebook page 22 When viewing the Redial list Calls list or when editing press to exit and return to standby Alphanumeric keypad with orange backlight Use to enter digits and characters Recall Power On Off For use with a switchboard PBX and BT Calling Features Use to switch the handset power on off page 16 Int n standby or talk mode use to make an internal call page 56 Microphone Charging Indicator lluminates when the handset is charging in the base If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 12 Getting to know your phone Handset display icons These are the symbols you will see on your handset s screen Handset Displayed when the line is in use Ext Displayed when an external call is being received or in progress Int Di
46. rge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Elements Helpline on 0800 145 6789 After charging your handset for the first time subsequent charging time is about 6 8 hours a day dependant on usage Batteries and handset may become warm during charging This is normal Replace the battery cover hook the two plastic clips into place first then lower and screw the cover into place Finally screw the belt clip on You can use a coin e g 10p piece if you don t have a screwdriver Atthe base Plug the mains power cord into the socket on the underside of the base and plug the other end into the mains power wall socket the base must be plugged into the mains at all times The green Power In use light comes on and you will hear a confirmation tone If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Power adaptor cable Telephone line cord DO NOT connect to the wall socket until the handset is fully charged Atthe charger Plug the charger power cord into the charger and the mains power wall socket Place the handset on the base to charge for at least 24 hours The red Charging light comes on While the handset is charging the mm fi symbol scrolls in the display when the handset i
47. s fully charged the display shows the mmm symbol After 24 hours plug one end of the telephone line cord into your BT Elements base and the other end into the telephone wall socket Wall mounting optional If you wish you can wall mount the handset and charger Drill two holes in the wall for the 2 screws provided using the wall mounting bracket as a template Getting started Removing the batteries If you ever need to remove the batteries unscrew the belt clip remove the battery cover pull the ribbon away from the handset and the batteries will be released If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 10 Getting started IMPORTANT Before you wall mount please check that you are not drilling into any hidden wiring or plumbing the mains power adaptor will reach the plug socket BT are not responsible for any damage injury caused while attempting to wall mount your phone Insert the wall plugs provided into the holes and then insert the 2 screws one into each hole Leave a gap between the head of the screw and the wall approx 3mm Thread the power cable from the charger through the hole in the bracket and thread the cable into the cable groove on the underside Secure the charger onto the bracket by screwing the 3 screws supplied into the underside of the bracket co y a Fix the bracket now with charger attac
48. settings will be restored Set up menu 33 Please note restoring the default settings will delete your phonebook redial and calls list Default PIN code setting is 0000 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Set up menu 4 Replace the battery compartment cover and belt clip Default settings Handset Name Low Battery Tone Out of Range Tone Key Tones Auto Answer Handset Internal Ringer Melody Handset Internal Ringer Volume Handset External Ringer Melody Handset External Ringer Volume Earpiece Volume Phonebook list Calls List Redial List PIN code Dial Mode Keypad Lock HANDSET 1 ON ON ON ON w Ul Hou Empty Empty Empty 0000 DTMF Tone OFF If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Date and time settings Set the date Menu 1 1 Press open the main menu 2 Press Mao WM until Date amp Time is displayed then press 3 Set Date is displayed press 4 Enter the date dd mm e g for 15th February press 1 5 0 2 then press 5 Press repeatedly to exit and return to standby Set the time Menu 1 Press open the main menu Your BT Elements uses the 24 hour clock 2 Press Mao WM until Date amp Time is displayed then ene ee press Service from your network provider Menu the time will be set when you receive 3 Pre
49. splayed when an internal call is being received or in progress New Calls Telephone Flashes to indicate new Calls list entries Person Handset When viewing the Calls list indicates a call you answered You must subscribe to your network provider s Caller Display service for this feature to work A quarterly fee may be payable m 1 El I ME ITS Person When viewing the Calls list indicates an unanswered call Phonebook Displayed when the phonebook is in use Menu Displayed when the menu is in use Battery status Shows handset battery status Scrolls when the handset is charging in the base Range Displayed in standby mode to indicate handset is in range of the base Flashes if you go out of range or if a handset is not registered 4 A E Keypad lock Displayed when the keypad is locked Left arrow or Right arrow Indicates that the displayed number text message is longer than the screen 12 digits or more Alarm bell Displayed when the alarm is set Envelope Displayed to indicate new text messages in the Inbox Handsfree speaker Displayed when in handsfree mode If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Getting to know your phone 13 Standby display when in standby the display shows the handset name handset number the time and the range and battery icons Time M 77 Shows the
50. ss rm WM to select Set Time and press your first call 4 Enter the time in 24 hour format e g for 9 24pm press 2 1 2 4 then press 5 Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 36 Date and time settings When the alarm is set the fl symbol will be displayed when in standby mode Set the alarm You can use your BT Elements phone as an alarm clock Menu Press open the main menu Press f or WM until Date amp Time is displayed then press Menu Press WMV to select Set Alaris and press Press PW or WM to select either Menu to switch the alarm on and press The previous alarm time setting is displayed Enter the time you want the alarm to sound in 24 hour format e g for 7 30am press then press Or Menu Uff to switch the alarm off and press Press repeatedly to exit and return to standby Silence the alarm When the alarm time is reached the alarm will sound and Alarm Cn will flash in the display Press any button on the handset to silence the alarm If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com BT Calling Features Caller Display If you have subscribed to a Caller Display Service you will be able to see your caller s number on your handset display provided
51. supply item code 043317 Only use approved batteries These products are available from the BT Elements Helpline on 0800 145 67895 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com General information For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby BT declares that this BT Elements is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the BT Elements is published on the website www bt com producthelp Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in th
52. the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g GD Hello will be home late If you are sending a message from a fixed line phone and require a status report aD C Will allow a status report to be sent back to you when you have sent a message to confirm delivery Place GD GD EM at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message You keep hearing an error beep You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Unscrew and remove the belt clip and battery compartment cover You can use a coin if you don t have a screwdriver handy 2 Remove the old batteries 3 Make sure the battery ribbon is laying flat inside the battery compartment and insert 2 x AAA NiMH 550mAh rechargeable batteries observing the polarity markings and 4 Replace the battery cover hook the two plastic clips into place first then low
53. time in hours and minutes 4 H nmm Battery status Range mum nunnu Li Ll ki T i m i 1 1 Handset number Handset name 71 iP 18 faim EL d Base Power In use Calls light Message Indicator Illuminates when the power is connected Flashes when receiving a call and during a call when you have new text messages or Calls list entries waiting and when the phone is in registration mode Page Find handset Press to page locate a missing handset page 22 BT Elements If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 14 Getting to know your phone Exit or go back one level in the menu Press 8 to go back one level Press repeatedly to exit and return to standby To change between upper or lower case press Navigating the menus Your BT Elements has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby Menu 1 Press 4 to open the main menu then press WF repeatedly to scroll to the menu option you want Menu 2 Press select a displayed menu option or press to go back to the previous screen Character map The following table shows you where each letter and punctuation character can be found This will be helpful when storing a name in the phonebook see
54. ts and names up to 12 characters f a caller has withheld their number Withheld will be displayed f the number is unavailable Unavailable will be displayed f the call is from an international number International will be displayed f the call is from a private number Private will be displayed f the call is from the operator Orerator will be displayed f the call is from a payphone Pasrhone will be displayed f the call is from a ringback request Rinsback will be displayed View and dial from the Calls list Press WI The most recently received number name is displayed If you answered the call you will see the e symbol If the call was not answered you will see the amp symbol Use WM to scroll through the list With a name displayed press OK repeatedly to view the caller s number and the date and time the call was received To dial a displayed number press aq The number will be dialled automatically Or To exit and return to standby press 29 When all new calls have been viewed the 4r3 symbol will disappear from the display Copy a Calls list number to the phonebook Press WW The most recently received number name is displayed If you answered the call you will see the symbol If the call was not answered you will see the amp symbol If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com
55. ur phone displays your caller s number when you receive an incoming call If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Help 63 If you are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free Further help and advice for text queries on BT lines BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser For other telephone service providers please contact their customer services General sales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 08
56. ur terminal handset number They must put the relevant terminal number at the end of your telephone number when they send you a text message Set a terminal number sub address Menu Press 4 to open the main menu Menu Press WM until 55 is displayed then press Press Wy until 5315 Settings is displayed and press If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Text messaging Press ao WM until Terminal Ho is displayed and press Press 8 to delete the existing terminal number the default is 9 and enter a new one using the keypad the choice is 6 7 or 8 then press fito confirm Press repeatedly to exit and return to standby How callers send a text to your handset When your caller sends a text by simply adding your 1 digit terminal number on the end of your telephone number the text will automatically be stored to your own handset Reading personal text messages If you have new messages the display will show the Micon and the number of new messages When viewing the list of messages if a message is private the icon will be displayed at the top of the screen Menu Press open the main menu Menu Press 7 WM until 5115 is displayed then press Press or WP until Personal SMS is displayed then press The telephone number of the most recent message is displayed If you experience any problems
57. ve a text message the message alert beeps will sound These beeps can be switched on or off Menu Press open the main menu Press mor WM until 545 is displayed then press Press Mao WM until 545 Settings is displayed and press Press Mao WM until Mss Alert is displayed and press Menu Press 7 GH to select Qn and press If you select On you will hear a to confirm sample of the alert beeps Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 50 Text messaging If people do not include the terminal number the messages will be stored in the Common Box and will be accessible to all users of your BT Elements phone If you wish you can change an existing terminal number to another number between 6 and 9 Using sub addresses to keep your messages private Your BT Elements is pre set to make all text messages available to every handset user with all messages sent from and received via a General Inbox terminal number 0 Your BT Elements phone can register up to 5 handsets If you have more than one handset registered to your base each handset has a handset number This number is also used as a terminal number or sub address and allows you to receive personal text messages at your own handset to keep them private from other users You must remember to tell people yo
58. witch off Press and hold Q until the display goes off To switch on Press and hold Q for 3 seconds and the display will come back on Make an external call Lift the handset and press 8 symbols are displayed When you hear the dialling tone dial the number you want Preparatory dialling Enter the number first If you make a mistake press Ej to delete the last digit Press dial End a call Press 8 Place the handset back on the charger If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Receive a call When you receive a call the phone rings the C symbol flashes the keypad backlight comes on and the Calls light on the base flashes Call is displayed and the 6 2 symbol flashes to let you know if it is an external or internal call If your handset is on the charger and auto answer is on pick up the handset to answer the call Or If your handset is on the charger and auto answer is off pick up the handset and press eo answer the call Or If your handset is off the charger press Earpiece volume During a call you can adjust the volume of the earpiece handset receiver There are 5 volume levels to choose from 1 Press to increase WY to decrease the volume Using the phone Ringer volume While the phone is ringing you can use WMV to adjust the
59. xperience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com Handset name You can give your handset a name to personalise it if you are using more than one handset The maximum number of characters is 10 Menu Press Sl to open the main menu Menu Press a WM until Handset is displayed then press Press a or WA to display Handset Hame and press The existing handset name is displayed followed by a flashing cursor Use 8 to delete the current name and enter a name using the keypad then press 4 to confirm Press repeatedly to exit and return to standby Display language You can change the language that is shown on your handset display There are 17 languages to choose from English French Spanish Italian German Dutch Portuguese Danish Finnish Swedish Norwegian Russian Greek Polish Czech Slovak or Hungarian Menu Press Sto open the main menu Menu Press 7 WM until Handset is displayed then press Menu Press WM to display Lanisuase and press Handset menu 27 To delete incorrect characters press 8 For help with entering names see page 22 If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 28 Handset menu 4 Press A W to highlight the language you want and press confirm 5 Press Ill repeatedly to exit and return to standby Auto answer
60. y part of your product in water Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm If you experience any problems please call the Helpline on 0800 145 6789 or email bt helpdesk sgweurope com 68 General information Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is
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