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eBox-4300&4310 User`s Manual
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1. 3 TXD1 4 DTR1 5 GND 6 DSR1 6 9 7 RTS1 8 CTS1 9 RI1 eBox 4300 4310 17 WARRANTY TERMS AND CONDITIONS 1 Warranty The warranty terms for eBox 4300 4310 are twelve 12 months from the beginning on the date of invoice During the warranty period DMP Electronics Will repair replace the product covered under this limited warranty 2 Service and Support DMP Electronics Inc provides the technical support for hardware problems with your system throughout the warranty period The technical support service is limited to configuration and operation of eBox 4300 4310 sold by DMP Electronics Inc The technical support service does not offer software tutoring or training 3 Return Merchandise Authorization RMA policy If the DMP staff or dealer determines that a part is defective Purchaser must call our technical support service to obtain an RMA number before attempting to return any part Please refer to your nearest dealer for To obtain an RMA number Purchaser must follow procedures as below 1 Complete the DMP Electronics Inc standard RMA Form and fax back to the RMA Department The RMA Number must be used within 7 DAYS The RMA Number must be shown clearly on your shipping label DMP Electronics Inc must receive all Returns before a replacement will be sent The repair cost is depends on the parts the damage reasons and whether under warranty period etc The Seller will charge the Purchaser in a
2. 2 ssseeeeeeeneeeeeeeees 7 gt CONNECTING PRINTER PORT eene enne nnn nnns 7 8 gt RECONFIGURING eBox 4300 4310 8 6 TECHNICAL SPECIFICATION eere eene ranas 9 7 TAKING CARE YOUR VESA 10 E E TT DP TERN 10 gt USING CABLES FOR CONNECTION 11 gt CLEANING YOUR VESA 11 8 TROUBLESHOOTING 12 gt TROUBLESHOOTING YOUR EMBEDBOX eene 12 gt VESA PC DOES NOT START 1 eere na renean nu nananusa uasa sana ranas 12 gt BIOS ERROR MESSAGE eere rennen 12 gt OPERATING SYSTEM NOT FOUND ee ceeeee nene nnn 13 APPENDIX ONBOARDCONNECTORS SUMMARY 14 eBox 4300 4310 vi gt SUMMARY TABLE FOR CPU BOARD nennen 14 gt FRONT CONNECTORS OUTLINE FOR eBOX 4300 4310 14 gt REAR CONNECTORS OUTLINE FOR eBOX 4300 4310 15 gt PIN ASSIGNMENTS CH D EE EUN E 16 WARRANTY TERMS AND CONDITION eene nnns 18 KR ERU 18 2
3. wae amp Gro u p Q COPYRIGHT The information in this manual is subject to change without notice for continuous improvement in the product All rights are reserved The manufacturer assumes no responsibility for any inaccuracies that may contain in this document and makes no commitment to update or to keep current information contain in this manual No part of this manual may be reproduced copied translated or transmitted in whole or in part in any form or by any means without the prior written permission of the DMP Electronics Inc Copyright 2008 DMP Electronics Inc Manual No IUMEBOX4300 4310 01 Ver 0 1 1 Issued Date May 01 2008 Q SPECIAL NOTICE TO USERS DMP Electronics Inc provides no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall DMP Electronics be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof DMP Electronics reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by th
4. Always disconnect the power cord from power source before cleaning the VESA PC eBox 4300 4310 11 This section describes the techniques of resolving some basic problems that you encounter when using your VESA PC For more troubleshooting guidelines please contact your nearest dealer for technical support TROUBLESHOOTING YOUR VESA PC A VESA PC does not start TROUBLESHOOTING Make sure the VESA PC is properly secured and plugged into a power source before it is turned on Make sure the power indicator shows the power is on See section 2 for more information about eBox 4300 4310 Overview When the VESA PC is plugged into a power strip or the UPS Uninterruptible Power Supply make sure the power strip or UPS is turned on and working normally Check if your VGA or LCD monitor is properly plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display monitor for details Check if your power control button does not function by removing the AC adaptor Wait for one minute and then reattach all power connection before pressing the power button Condensation may cause the VESA PC to malfunction for a while If this happens do not use the VESA PC for at least one hour When you have checked all the above guidelines and the VESA PC does not work Remove the power adaptor from the VESA PC unplug the power cord
5. B BIOS error message pps For eBox 4300 4310 If you have just connect your VESA PC to a CD DVD or USB Drivers remove these peripherals And restart your VESA PC to confirm that the Windows operating system starts properly If your VESA PC continues to display the message Operating system not found and Windows does not start please contact your nearest dealer for servicing eBox 4300 4310 13 APPENDIX ONBOARD CONNECTORS SUMMARY SUMMARY TABLE FOR CPU BOARD Nbr Description Type of Connections _ Pinnbrs SW1 Power Button Power Button J4 4 pin J7 jPSi2keyboardorMouse DIN Connector 6 pin J8 _ 39 Min o 41112 COMPot BoxHeader5x220mm 9 pin i8 CF Device Switch 488 LAN R5 _ T 19 Mini Mini PCI socket 124 pin gt FRONT CONNECTORS OUTLINE FOR eBOox 4300 4310 CF Slot USB ic in Line out Power PWR ACT LED eBox 4300 4310 14 gt REAR CONNECTORS OUTLINE FOR 4300 4310 DC Power Jack PS 2KB MS VGA RJ 45LAN USB Power Switch Serial Ports Optional Wireless ANT Optional eBox 4300 4310 15 gt PIN ASSIGNMENTS J4 PS 2 Keyboard or Mouse 6 pin Mini Din Power SW Push Button Switch Pin Status ON O OFF J14 DC IN 5V 3 pin Mini Din Lock Pin Socket Pin Signal Name 1 VCC 2 GND 9 NC J
6. reasonable price A copy of the invoice for the RMA product s will also be shipped to Purchaser 7 The freight of return to Media Stream Tech is charges to Purchaser account and accompanied by an RMA number Any Returns with freight collect will be refused and returned to you After Repairing the cost of freight will be paid by Seller 8 DMP Electronics Inc must receive all returned goods within the warranty period AON O 4 Shipping Policy The Purchaser must pre pay shipping for any defective system or parts returned under the warranty DMP Electronics Inc shall not be liable for risk of loss or damage during shipment of your returned system or parts if you fail to insure the shipment All products must be shipped back to DMP Electronics Inc in original or equivalent packaging DMP Electronics Inc will ship the repaired or replacement product s to Purchaser by freight prepaid Purchaser assumes the risk of loss DMP Electronics Inc shall not be responsible for failure of the delivery service to make on time delivery eBox 4300 4310 18
7. 10 provides USB port Two in front amp one at the back Front cabinet USB Ports The second USB port is available for connection to USB devices Speaker Earphone eBox 4300 4310 supports Input Output device for speaker and Microphone CONNECTING SPEAKER EARPHONE AND WEB Connecting to WEB There is an available RJ 45 LAN jack for connection to the hub of your intranet and via your server for internet service see diagram for RJ 45 LAN jack eBox 4300 4310 6 CONNECTING THE KEYBOARD AND MOUSE PS 2 Keyboard or Mouse 6 pin The PS 2 Port is available for connect Keyboard or Mouse CONNECTING SERIAL PORT Serial Ports The serial port is usually connected to a serial device like modem option for eBox 4300 4310 JSK eBox 4300 4310 7 BIOS RECONFIGURING eBox 4300 4310 1 Take note that AMI BIOS is used in 4300 4310 PC reconfigure the VESA PC depress or hit the lt Del gt key to enter your BIOS setup main menu Select from the menu the desired setup for change Press lt Esc gt to go back to main menu Move your cursor to Save Settings and Exit press Y to save the changes that you just made eBox 4300 4310 will restart accordingly to your new setup Hee Iw eBox 4300 4310 8 TECHNICAL SPECIFICATION VIA Eden ULV 500MHz AMI BIOS Onboard 512MB 1GB DDR2 1x connector option for eBox 4300 4310 M and eBox 4300 4310 JSK 1 x EIDE 44 pi
8. 3 USB 90 4 pin USB Type 1 Connector Pin Signal Name 1 VCC USBO USBO GND GGND GGND Connector Pin Signal Name 1 KBCLK 2 PMCLK 3 GND 4 KBDAT 5 PMDAT 6 SB5V Vertical Type J8 RJ 45 Connector Pin Signal Name Pin Signal Name 1 FTXD 2 FTXD 3 FRXIN 4 NC 5 NC 6 FRXIN 7 8 4300 4310 16 gt PIN ASSIGNMENTS J1 VGA 15 pin D Sub Connector Pin Signal Name Pin Signal Name Pin Signal Name 1 MR 6 GND 11 NC 2 MG 7 GND 12 VCC 3 MB 8 GND 13 HYSYNC 4 NC 9 NC 14 VSYNC 5 GND 10 GND 15 VCC J10 MIC IN 5 pin RCA Phone Jack J5 USB USB2 For connection to external USB device 4 pin USB Type 1 Connector H Pin 4 Signal Pin Signal Name Name 1 GND 1 4 1 VCC 2 MIC1 2 USB2 3 Open 3 USB2 Touch 4 GND 4 Open 5 NC Touch 6 NC 5 VREFOUT Power BTN Push button Action Status J9 Line out 5 pin Phone Jack Signal Pin Name Push ON OFF 1 GND Line out 2 LOUTL 3 d LEDS POWER ON OFF amp HDD R W ime LED Color State 4 Touch 5 VREFOUT HDD On Green Flashes HDD R W J9 COM 9 pin Dsub Connector Signal Signal 1 5 Pin Name Pin Name 1 DCD1 2 RXD1
9. SERVICE AND SUPPORT cese eene ene enean nhan anna nans 18 3 RETURN MERCHANDISE AUTHORIZATION RMA POLICY 18 A SHIPPING POLICY 18 4300 4310 Vil UNPACKING YOUR EMBEDBOX Congratulation You have just acquired eBox 4300 4310 the world s smallest and compact PC See Figure 1 please check the following items PACKING LIST FOR 4300 4310 SERIES Note The accessories are subject to change without immediate notice CHECK BEFORE USE eBox 4300 4310 AC Power Adaptor VESA PC eBox 4300 4310 Drivers CD Figure 1 eBox 4300 4310 1 PREFACE eBox 4300 4310 VESA PC eBox 4300 4310 is a revolutionary device that is especially designed for limited physical space and temperature concerns No matter you are in a jammed office a crowded place or public transportation it can be easily integrated with a VESA LCD to bring you VESA PC access at any time It can attach to any VESA mounting fixture allowing it to be securely mounted onto desks walls or buildings and thereby optimizes your work area It can also attach directly to any size LCD for a mobile system for the use at trade shows presentations promotions etc Unlike traditional portable laptop design the VESA PC can be used with a large size LCD Furthermore with FANLESS design eBox 4300 4310 is ideal to be used in the environment where temperature demand is critic
10. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference in which case the user will be required to correct the interference at his own expense Testing was done with shielded cables Therefore in order to comply with the FCC regulations you must use shielded cables with your installation WARNING This product complies with EN55022 class A In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications MANUFACTURER S DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the requirements of European Community Council Directives 89 336 EEC and 73 23 EEC rela
11. age due to misuse within warranty The Supplier will be taken into consideration of the circumstances to provide repair service with charges expense for obsolete warranty This expense includes the cost of material and the cost of labor NOTE If there is other particular issue not listed in the above conditions both parties agreed to follow the General Law of Commerce with fair and reasonable discussion in handling and resolving the argument eBox 4300 4310 V Table of Contents CHAPTERS HEADING PAGE NO 0 UNPACKING YOUR EMBEDBOX 1 AVR ODE 1 P CHECK BEFORE USE bie adus bes a va 1 PSE ACE a MIU Ll V ER YR 2 2 eBox 4300 4310 OVERVIEW eere eene nennen 3 3 EMBEDDED CPU BOARD onere rere nennen uana nuni 4 gt SYSTEM SPECIFICATION 4 A PERIPHERALS 5 gt CONNECTING THE POWER ADAPTOR 5 gt CONNECTING THE MONITOR eene nennen 5 gt CONNECTING THE USB 6 gt CONNECTING USB SPEAKER EARPHONE amp WEB 6 gt CONNECTING THE KEYBOARD AND MOUSE
12. al So if you are looking for a device that is able to provide you with more mobility amp space but at the same time uses less power consumption then eBox 4300 4310 will be surely meet your need The VESA FDMI Standard defines mounting interfaces hole patterns and associated cable power supply locations for LCD monitors plasma displays and other flat panel devices eBox 4300 4310 is designed to fit this standard to make monitor attachment quick and easy eBox 4300 4310 2 eBox 4300 4310 OVERVIEW Front Panel Power LED The power LED lights up when s turn on HDD LED The HDD LED flashes when the system is working Please do not turn off the system when HDD start running Power Switch bud kem 9 0 Depress switch to turn on amp turn off the systems CF Slot For connection to Device with CF Card and Micro Driver Audio Line Out Audio Mic InPower Switch USB port For connection to devices with USB interface HDD CD DVD ROM Memory Stick etc Back Panel gt Power switch DC Power Jack 3 pin gt PS 2 Keyboard or Mouse 6 pin gt VGA RJ 45 LAN Jack gt Serial Port option for eBox 4300 4310 JSK USB Port Wireless Antenna optional eBox 4300 4310 3 CAbout Embedded CPU Board System Specification CPU VIA Eden ULV 500MHz Main Memory 512MB 1GB DDR2 BIOS AMI BIOS VGA Integrated VIA UniChrome Pro Il 2D 3D with MPEG4 and WMV9 decoding ac
13. and plug it in again Then turn on the power B BIOS Error Message BIOS error message appear when my VESA PC starts If the BIOS error message appears press any key to resume or hit lt DEL gt to enter BIOS setup main menu follow these steps 1 Press lt DEL gt and the BIOS Setup main menu appears check if HDD is detected at Pri Master If it is not detected use Sel keys 1 to choose AUTO and then go back to the main menu by pressing lt ESC gt Move your cursor down with Sel keys and choose Save Settings and Exit a message dialog appears as seen below hit lt Enter gt Save current settings and exit Y N Y 2 Go to Auto Configuration with Optimal Settings using the Sel keys 1 then press Enter A message dialog appears as seen below hit Y key and press Enter to save and recover the factory setting Load high default settings Y N N eBox 4300 4310 12 C Operating System Not Found A message indicating that Operating system not found appear when my VESA PC starts Windows won t start Enter your BIOS setup main menu by pressing DEL key be sure that your C drive is enable B if Windows still does not start follow these steps to initialize the BIOS Turn off the VESA PC Remove any peripheral devices connected to the VESA PC Restart the VESA PC Press DEL to enter BIOS Setup main menu window Follow the steps as written in item
14. celerator Resolution up to 1 920x1 440 Audio AC97 CODEC Fully Compliant with AC97v2 2 VIA Vinyl VT1708 LAN Realtek RTL8100B 10 100Mbps Ethernet Interface Graphics eBox 4300 4310 Keyboard and Mouse PS 2 Keyboard and Mouse On Board IDE Enhanced IDE interface 44 pin box header x 1 Peripheral 1 USB V2 0 Ports x 3 2 Serial port x2 This function is only available for eBox 4300 4310 JSK 3 Audio Mic in Line in 4 CF Slot Dimension amp Weight 115 x 115 x 35 mm 505g Operating System Suitable for Windows CE NET Windows XP Embedded LINUX Windows XP Windows 98 Windows 2000 PERIPHERALS CONNECTING THE POWER ADAPTOR Power Adaptor To use your VESA PC immediately take and use the supplied AC adapter as a power source See the left diagram for visual connection Connect the DC power jack of the power adaptor to the DC Input jack of eBox 4300 4310 mco Turning ON Your VESA PC ET Press the power button as indicated on EC EO w e the figure on your left side the system will at start automatically CONNECTING THE MONITOR VGA Connection Depending on your choice of viewing select a conventional CRT or the LCD VGA monitor Make your connection by following the reference diagram from the VGA cable of your cable to the 15 pin D Sub VGA port of eBox 4300 4310 eBox 4300 4310 5 PERIPHERALS CONNECTING THE USB eBox 4300 43
15. e terms of a separated user license agreement or label sticker This product contains software owned by DMP and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Updates and additions to software may require an additional charge Subscription to online service providers may require a fee and credit card information Financial services may require prior arrangements with participating financial institution eBox 4300 4310 TRADEMARKS ACKNOWLEDGMENT eBox 4300 4310 is the registered trademarks of DMP Electronics Inc Microsoft Windows and AMI are registered trademarks of Microsoft Corporation and American Megatrends Inc in the United States and or other countries respectively Other brand names product names or trade names appearing in this document are the properties and registered trademarks of their respective owners All names mentioned herewith are served for identification purpose only OWNER S RECORD The serial number of this product is located at the rear panel of your eBox 4300 4310 series Refer to the model and serial number when you contact your nearest dealer or DMP offices for services The Model No of this product is also indicated on the product label of your gift box as eBox 4300 eBox 4300 H eB
16. n 2 x RS 232 1x PS 2 for or Mouse 1 x RJ 45 Ethernet Connector 1 x Type I II Compact Flash slot 3 x USB 2 0 Ports two in front Up to 128MB Share System Memory Up to 1920 x 1440 AC97 V2 2 Codec Vinyl VT1708 Line out Mic in Realtek 8100B Built in boot ROM function Boc 7 0 90 relative humidity non condensing eBox 4300 4310 9 This section gives you guidelines on using eBox 4300 4310 VESA PC Safe using TAKING CARE YOUR VESA PC Storing and Handling STORING B Do not place your VESA PC in a location that is subject to Heating sources such as stove oven heater radiator or air duct Direct contact from sunlight Rain or moisture area Excessive dust accumulation area High humidity place Constant or occasional mechanical movement vibration or shock Strong magnets or magnetic fields or magnetically unshielded speakers Ambient temperature of more than 95 F 35 C or less than 32 F 0 C Do not place other electronic device or electrical equipment near your VESA PC The electromagnetic field of the VESA PC may cause interference subjecting to malfunction Provide adequate air ventilation circulation to prevent internal buildup of heat Do not place your VESA PC near the wall behind the curtains or draperies in between two books that block its ventilation slots Leave a space of at least 8 inches 20cm behind the sides and back panel of the VESA PC Change of environme
17. ntal temperature Problems may occur when there is a sudden change of environmental temperature or if the VESA PC is brought directly from a cold location to a warm one moisture may condense inside your VESA PC Turn off your VESA PC and contact your nearest dealer Checking the surrounding appliance s before using your VESA PC Since the VESA PC uses high frequency radio signal and may interface with radio or TV reception causing interference or poor signal display When this happens relocate the VESA PC by a suitable distance away from the set Do not drop the VESA PC from the working table nor place heavy objects on top of the VESA PC eBox 4300 4310 10 USING CABLES FOR CONNECTION To avoid problem use only the specified interface cables in your accessory bag The supplier will not be responsible for the connection arising from the other unspecified peripheral equipment Do not use cut or damaged cables for connection CLEANING YOUR VESA PC Clean the VESA PC with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine as these may damage the finish of your VESA PC When a solid object falls or a liquid spills onto the VESA PC turn off the VESA PC immediately and unplug the LAN and power cables Contact a qualified person or your dealer to check the VESA PC before you use it again
18. ox 4300 M eBox 4300 JSK eBox 4310 eBox 4310 H eBox 4310 M and eBox 4310 JSK eBox 4300 4310 SAFETY INFORMATION WARNING Do not expose your VESA PC to rain or moisture in order to prevent shock and fire hazard Never install your VESA PC in wet locations Do not open the cabinet to avoid electrical shock Refer to your nearest dealer for qualified personnel servicing Never touch un insulated terminals or wire unless your power adaptor and display monitor are disconnected Locate your VESA PC as close as possible to the socket outline for easy access and to avoid force caused by entangling of your arms with surrounding cables from the VESA PC when using eBox 4300 4310 avoid using or installing the modem to the serial port during a storm or a lightning Do not use the modem or a telephone to report gas leak in the vicinity of the leak USB connectors are not supplied with Limited Power Sources DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS ENCASING OF THIS PRODUCT PLEASE CONTACT YOUR NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN eBox 4300 4310 iii REGULATORY FCC CLass A NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment
19. tandard eBox 4300 4310 configuration do not have the IDE cable Upon receiving this product kindly please refer to the User Manual to check for the contents and appearance of this product contact immediately your nearest dealer or DMP office for any defective or missing parts The supplier will not be responsible for any reported discrepancy thereafter the expiration period of 3 days from the date of purchase 2 n consideration of transportation and the cost of storage the supplier provides to the distributors a warranty of 12 months This warranty covers the failure caused by hardware breakdown excluding hard drives but does not cover the act of misuse and mishandling 3 The supplier will not accept unknown post therefore if you wish to repair or to return your goods kindly please contact your nearest dealer to make your declaration and at the same time apply for a RMA number RMA stands for Return Merchandise Authorization please see the RMA form and fill up for authorization 4 The freight for return goods for repair will follow the International customary practice and convention Both parties is to pay for freight of one shipment each The shipper is required to prepaid the freight from the place of origin This means that the returnee user covers the freight for return goods while the Supplier covers the freight for goods after the repair 5 Obsolete warranty is referred to as 1 Expiration of warranty or 2 Dam
20. ting to electromagnetic compatibility and product safety respectively ATTENTION This product has been designed and certified to comply with certain regulatory requirements pertaining to Information Technology Equipment This product has not been designed for use as a medical device Without limitation of the foregoing this product is not intended and has not been certified for use in a hospital or clinical environment to diagnose treat or monitor patients under medical supervision and is not intended and has not been certified to make physical or electrical contact with patients nor to transfer energy to or from patients and or to detect such energy transfer to or from patients eBox 4300 4310 iv Q PURCHASE AGREEMENT PURPOSE In accordance to the general commercial conduct of Trust and Fair Trade herewith below is the agreement for the protection for both parties DMP and Users in pursuant of trading PRODUCT DESCRIPTION With this product herewith also known as eBox 4300 4310 which is a simplified amp an economical design of an embedded VESA PC for Special Purpose Personal Computing The basic specification of this product comprises of the x86 technology design and with onboard 512MB 1GB System memory Display USB Keyboard PS2 Mouse LAN and Audio Interfaces DISTRIBUTION CONVENTION 1 This Product includes a gift box an inner case a PC a Power adaptor User s Manual Utilities amp Drivers CD and IDE cable s
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