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AdderLink iPEPS

1. Percent 100 Preserve Aspect Ratio Cancel Misc Shared connection do not dis connect other viewers PP OET This option does not apply to iPEPS Mise Identities Load Save connections VNC Viewer Options CI Shared connection do not disconnect other viewers Full screen mode When ticked the VNC viewer will launch in full screen mode Use the menu key usually F8 to exit from full screen mode CI Full screen mode CI Render cursor locally C Allow dynamic desktop resizing CI Only use protocol version 3 3 v Beep when requested to by the server v Offer to automatically reconnect Render cursor locally This option does not currently apply to iPEPS connections v Try Single Sign On if server allows it Allow dynamic desktop resizing When ticked the viewer window will be automatically resized whenever the host system s screen resolution is altered OK Cancel Only use protocol version 3 3 This option does not apply to iPEPS connections Beep when requested to by the server When ticked your local system will beep in response to any error beeps emitted by the iPEPS Offer to automatically reconnect When ticked the viewer will offer to restore a lost connection with the server Try Single Sign On if server allows it This option does not apply to iPEPS connections IMPORTANT If you make any changes to the options given here and wish to
2. During calibration the iPEPS waits for 40ms after each mouse movement before sampling the next If a KVM device adds a significant delay to the flow of data the calibration process can be lengthened or may fail entirely The value entered here is added to or subtracted from the default 40ms sampling time Note You can enter negative values down to 40 in order to speed up the calibration process when using fast KVM switches Use this option with caution as it can adversely affect the calibration process Mouse Rate Defines the rate at which mouse movement data are transmitted to the system The default option is 20ms which equates to 50 mouse events per second This default rate can prove too fast when passed through certain connected KVM switches from alternative manufacturers In such cases data are discarded causing the local and remote mouse pointers to drift apart If this effect is encountered increase the mouse rate to around 30ms data are then sent at a slower rate of 33 times per second Background Refresh Rate Use the arrow keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network speed The options are Slow Medium Fast or Disabled When the disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of the se
3. OPERATION conncunsion INSTALLATION FURTHER INFORMATION Remote connection bv Web browser Vou can use a standard Web browser supported versions to gain access to the iPEPS and its host computer As soon as you make contact with the iPEPS it will begin downloading a small Java application to your browser which will be used only for the duration of your connection To connect using your Web browser 1 Launch your standard Web browser as usual 2 In the Address section type the address of the iPEPS as follows http v w x y where v w x y is the IP network address for example 192 168 0 3 e If you have been asked to also enter a port number 3 Press dl A connection attempt will be made In the browser window select the Connect using built in Java VNC viewer option to download a small application that will temporarily empower your browser on slow connections the application download can take several tens of seconds to complete Once complete a connection details dialog will be displayed VNC Vi nt tion Details mb FEET OD DEC HDD VENT ox The previously entered iPEPS Server 192168 3 1 0 c address will be shown here Encryption Let Server Choose Default O i If required select the Kot OK Cancel encryption mode MORE Options button Provides a range of viewer and connection settings MORE 4 Make any necessary option encryption changes and click the OK button to proceed Depending
4. option is unticked ZRLE This is a highly compressed method that is best suited to slow modem connections e Hextile This method offers better performance than the ZRLE when used over a high speed network because there is no need for the iPEPS to spend and reduces the host system output to 64 colours e Very low 8 colours This mode provides very rudimentary picture quality and hardly any speed advantage over the 64 colour setting You are recommended not to use this mode FURTHER Z S E E z time highly compressing the data e Raw This is a primitive uncompressed method that is mainly used for technical support issues You are recommended not to use this method a i 40 Inputs Enable all inputs When selected allows kevboard Misc Identities l Load Save mouse and clipboard data to be TIT inputs transferred between server and viewer svstems VNC Viewer Options Enable all inputs O Disable all inputs view only mode Disable all inputs view only mode When selected prevents control data being passed between server and viewer Viewer can display the server output but cannot control it O Customise v Send pointer events to server v Send keyboard events to server v Send clipboard changes to server v Accept clipboard changes from server CI Rate limit mouse move events Customise CI Enable 3 button mouse emulat
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6. To restore mouse operation when hot plugging 1 Carefully make the keyboard monitor and mouse connections between the host computer and the iPEPS ports 2 Using a keyboard and monitor directly connected to the iPEPS log on and then press er at c to view the options menu More about hotkeys 3 Select the Restore mouse functions option to display Restore Mouse iPEPS Restore IntelliMouse Back 4 Select one of the following options e Restore PS 2 Mouse if PS 2 mode is required or e Restore IntelliMouse if IntelliMouse mode is required Select the Return to host option Move the mouse a short distance and check for appropriate on screen cursor movement If the mouse cursor darts erratically around the screen then cease moving the mouse This is an indication that the chosen restore function is incorrect Try again using the other restore function Note The restore functions predict the likely mouse resolution settings but may not restore the exact speed or sensitivity settings that were originally set O U ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Resetting the configuration Dual Access models only The iPEPS does not display the configuration sequence If the iPEPS has been previously configured it may not automatically display the first of the setup screens In this case you have two options either Access the Unit or Network configuration screens
7. Via the keyboard and mouse connections from the host computer e From an individual power adapter or e From a common power adapter when used with other iPEPS units Power supply issues and options If you intend to derive power from the keyboard and mouse connections then both connections must be made to the host computer The power requirement of the iPEPS slightly exceeds the maximum that is permissible via a single keyboard mouse or USB port Therefore the iPEPS will share its requirements between two ports and will automatically refuse to operate if only one connection is made The iPEPS draws a maximum current of 1A at 5VDC If your computer cannot provide the necessary power requirement via its keyboard mouse or USB ports then you will need to use an external power adapter and also prevent the iPEPS from deriving any of its power from the ports On the side panel of the iPEPS use switch 1 to determine how power should be derived SW1 OFF Derive iPEPS power from either the interface connections or an external power supply ON Derive iPEPS power only from the external power adapter To connect the optional power adapter 1 Connect the low voltage output connector from the power supply unit to the power socket on the end panel of the iPEPS Note Ensure that switch 1 is set to the appropriate setting for your installation see Power supply issues and options opposite 2 Connect the IEC connector of t
8. Conf igurat ion Select the required option Unit configuration Network configuration Reset configuration ADDER INSTALLATION CONFIGURATION Zz S E z A o FURTHER INFORMATION 35 Unit configuration This page provides access to a selection of both basic and fundamental settings for the iPEPS Kevbd lavout Unit Config iPEPS Hardware ARGS Firmware 6 53 Keubd Layout UK D fidmin Fassud Unit Mame iPEFS Hot Keys ACtrisfilt Screensaver 410 mins b Tine s00 4558 52 Date s 10 4Ju1 42007 Encruption dfilwaus On b Video Source Save Cancel Use the arrow buttons to match the kevboard lavout expected bv the host system Admin password Enter the password that will be used to gain administrator access to the iPEPS There can only be one admin user and only that user is given access to the configuration menus The admin password background will be red until a reasonably secure password has been entered although this is only advisory as any password or no password may be entered Unit name The name entered here will be displayed on the local menus and the remote VNC browser windows Hot keys Use the left and right arrow keys to select an appropriate hot key sequence for the locally connected keyboard This sequence is used in combination with other keypresses to access the on screen menus The options are Ctrl Alt default Ctrl
9. Ensures that the Determines the Allows you This option is only mouse pointer optimum video and or to choose available to the which you move mouse settings for between admin user and and the mouse the host computer Shared and provides access This button will flash Private access to the main red when the new modes configuration host screen is first menus encountered Click this button when you first visit the new screen pointer on the host system are correctly synchronised When using the viewer window What is the best screen resolution to use The best resolution for your computer is one that is larger than the screen of the host computer that you are viewing This will allow you to see everything without scrolling around as described next How do I navigate around a larger screen If the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items The viewer window allows you to bump scroll only in full screen mode This means that when your mouse cursor bumps against the edge of the screen the screen image will scroll across automatically How do I escape from full screen mode Press the F8 button This button is changeable but is most often set to F8 Why is the button flashing red This happens when a new host screen is viewed that has not been viewed before Click the 4 button to perform an auto calibration for the screen and the mouse See Au
10. Hextile 40 45 Host computer connecting 7 Host configuration 53 Hosts configuration 53 Hotkevs to access menus 35 Hotkey sequences 53 codes and macros 60 HTTP port initial setup 12 local setting 37 remote setting 51 when altered 18 Identities VNC Viewer 43 Indicators 4 Initial configuration 11 IntelliMouse 14 IP access control 51 52 calculating mask 57 IP address explanation 55 local setting 37 remote setting 51 IP gatewav 51 IP network mask 51 IP network port 4 connecting 8 K Kevboard codes sending 28 Kevboard Lavout remote setting 48 Kevboard lavout local setting 36 KVM console 4 L Local connection 21 local control menus 35 Local network connection 18 Logging 54 Logon 16 23 M MAC address 37 50 51 Mask explanation 55 for IP access control 57 Menu bar viewer window 25 Menu kev changing 41 Menus local 35 remote 46 Modem connecting 9 Modem configuration 38 Mouse calibration 27 control 28 pointers 26 restoration 13 14 resync 26 27 N Net mask 37 explanation 55 Network configuration 37 51 Networking issues 18 Network port connecting 8 ADDER OPERATION emnes INSTALLATION FURTHER INFORMATION INDEX 0 Octets ip address 55 P Password admin setting 36 initial setup 12 remote logon 16 23 setting for users 47 Port number entering 32 Power switching configuration 21 on amp off select 27 user permissions 47 Preferred encoding
11. Supported video modes e Safety information When logging on using VNC viewer l cannot enter a username eW e Either the VNC viewer is an old version download a new one or only the Warranty admin user has been configured on the iPEPS e End user licence agreement e Radio frequency energy statements OPERATION enne INSTALLATION Getting assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions z PAS me EZ o Z e Adder Technology website www adder com Check the Support section of our website for the latest solutions and driver files e Email support adder com e Fax inthe UK 01954 780081 in the US 1 888 275 1117 INDEX e Phone intheUK 01954 780044 in the US 1 888 932 3337 34 Appendix 1 Local configuration menus This section covers the control menus that are available when you are using the locally connected keyboard video monitor and mouse To access the local configuration menus e On the locally connected keyboard simultaneously press c Note If the standard hotkeys CTRL ALT have been changed then you need to use those keys together with C to access the menus fidder iPEPS Module Control If you are not logged on as the admin user then the Configuration Shared b menu will not be available Select the Configuration option to display
12. one provided bv vour Internet service provider More addressing information Discover DHCP allocated addresses DNS addressing ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Operation Connecting to the iPEPS The iPEPS offers vou two wavs to connect e Local connection Dual Access models only e Remote connection by network link and two types of viewer e VNC viewer e Standard web browser Local connection dual access models only The keyboard video monitor and mouse connected directly to the iPEPS dual access offer password protected access to the host computer To make a local connection 1 Using the keyboard connected directly to the iPEPS dual access press any key to exit the screensaver and display the logon prompt fidder i Logon 2 Enter your username and password Providing you have the correct permissions the screen will display the currently selected host computer To view the local control menu 1 Press and hold the hotkeys usually and at then press c and finally release all three keys Note The and keys when pressed in combination are called hotkeys and they signal to the iPEPS that you wish to control it rather than the host computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the combination fails to work then please contact the system ad
13. retain them for successive connection sessions you must save the changes To do this change to the Load Save tab and click the Save button ADDER OPERATION emnes INSTALLATION FURTHER Z S c E z INDEX 42 Identities This feature helps vour VNC viewer to confirm that a revisited iPEPS is genuine and not another device masquerading as an iPEPS The list given will retain the identities of all visited units that have full security enabled When you first make a secure connection to the iPEPS the security Add Current information for that iPEPS unit is cached within this Identities tab i e the identity is known The next time that you connect to the iPEPS its identity is checked against the stored version If a mismatch is found between the current and the stored identities then a warning will be issued to you If an existing iPEPS is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identity can be created on the next connection VNC Viewer Options x Colour Encodin Scalini Inputs Misc Identities Load Save 192 168 0 3 5300 192 168 0 4 5300 Cancel Load Save Configuration File Reload VNC Viewer Options Allows you to load a configuration Colour Encoding Scalin Inputs file saved from this
14. ul A Z ba 53 Logging and status This screen provides various details about the user activitv on the iPEPS Note The log has a maximum capacitv of 1000 event lines After 1000 entries the oldest entries are overwritten If log data are important to your installation ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system Date and Type of event user name and access time the method or remote IP address event occurred Access mode private admin 132 168 16 23 Access mode shared admin 192 168 16 23 disconnected 132 168 16 23 1688 Disconnection by clie Logoff admin 192 168 16 23 connected 192 168 16 23 1712 Logon admin 192 168 16 23 no auth authenticated 192 168 16 23 1712 as admin Default ac Power On Switch to host connected 195 58 78 132 2037 Logon admin 195 58 78 132 no auth authenticated 195 58 78 132 2037 as admin Default ac connected 192 168 16 23 1735 Logon admin 192 168 16 23 no auth authenticated 192 168 16 23 1735 as admin Default ac Power On Switch to host connected 195 58 78 132 2050 Logon admin 195 58 78 132 no auth authenticated 195 58 78 132 2050 Click to clear Click to Optionally enter an Click to all log entries refresh IP address to which return to the list the status log should the main be sent menu To copy and paste the log You can copy the information listed within
15. 40 Private access mode 26 R Raw 40 45 Refresh screen 27 Remote configuration 17 advanced unit configuration 49 host configuration 53 logging and status 54 main menu 46 network configuration 51 setting IP access control 52 unit configuration 48 user accounts 47 Remote connection 22 Reset configuration 38 Resync mouse 27 Router 18 S Safety information 62 Scaling VNC Viewer 42 Screen best resolution 25 calibration 27 navigation 25 refresh 27 Screensaver local setting 36 remote setting 48 Security ensuring 20 Server configuration 53 Setup procedure local setup 11 12 16 remote setup 17 Shared access mode 26 Single mouse mode 26 27 Slow connections optimising for 25 Supplied items 5 Syslog 54 T Threshold adjustment 29 Time local setting 36 remote setting 48 Troubleshooting 34 U Unit configuration 36 48 Unit name local setting 36 remote setting 48 USB converter 5 Use DHCP local setting 37 User accounts 47 Username initial setup 12 remote logon 16 23 V Video modes 61 Video settings 30 Viewer window 25 Virtual Media 3 operation 30 31 VNC port initial setup 12 local setting 37 remote setting 51 when altered 18 VNC viewer configuration menus 46 connection 23 connection options 40 download 32 window options 44 Ww Warranty 62 Web browser connection 24 viewer options 45 Z ZRLE 40 45 ADDER OPERATION mne INSTALLATION FURTHER INFORMATION
16. Connections Installation of the iPEPS involves a number of basic connections to some or all of the following items Host computer below Local kevboard video and mouse IP network port Power supply Host computer The iPEPS is connected to the host computer using the supplied KVM cable At the computer end of the cable you have the choice of linking the cable s PS 2 connectors directly to the computer or additionally attaching the supplied USB converters The converters not only allow you to use the computer s USB sockets but also enable the Adder Virtual Media feature to be used To attach the KVM cable to the iPEPS 1 Ensure that power is disconnected from the iPEPS and the computer Note If it is not possible to switch off the computer prior to connection then a Hot plug procedure is available see the Hot plugging and mouse restoration section for more details Connect the plugs at one end of the KVM cable set to the three sockets at one end of the iPEPS On the Dual Access model these are the ones on the bottom row To attach the KVM cable to the computer 1 Connect the video connector of the KVM cable to the video output socket of the computer 2 The keyboard and mouse connections can be made to the computer in two main ways e Directly to PS 2 style keyboard and mouse sockets of the computer PE BAT e Via the supplied converters to the USB connectors of the computer
17. Shift Alt Shift Alt Gr Left 4 Right Alt Left Ctrl Alt or Right Ctrl Alt To get here 1 Use the local keyboard and log on as the admin user 2 Press cn Tar c hotkeys may be different 3 Select Configuration 4 Select Unit configuration Screensaver Use the left and right arrow keys to select an appropriate period of inactivity on the local keyboard or mouse before a screensaver is displayed and the user is logged out This setting applies to local users only and once the screensaver is displayed for security purposes the user is required to log in again The timeout period can be selected between 5 minutes and 1 day 24 hours it cannot be disabled Note The Idle timeout option serves a similar purpose for remote connections Time and date Use the left and right arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week without power to the iPEPS after that it will be lost and require resetting Use the up and down arrow keys to move between each of the sections within the time and date entries Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details of your installation see Encryption settings for details The use of encryption imposes a slight performance overhead of roughly 1096 but is highly secure against third party intrusion
18. The computer s PS 2 style sockets The converters are shaped such that they can be fitted back to back directly into neighbouring USB sockets E The computer s gt USB sockets P The keyboard and mouse links are cleverly both fed via the green USB connection When used in this way the keyboard and mouse signals are both fed via the green USB converter and lead Note If you intend to power the iPEPS from the keyboard mouse interface rather than a power adapter both the purple and the green connections must be made to the computer This is true regardless of whether you use the PS 2 connections or the USB converters The iPEPS will prevent power being taken from just one socket in order to prevent overloading ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Local kevboard video monitor and mouse Note Dual Access model only Where local control is required as well as remote control the iPEPS Dual Access model provides the necessary keyboard video and mouse console outputs To connect a local keyboard video monitor and mouse 1 Position a suitable keyboard video monitor and mouse in the vicinity of the iPEPS such that their cables will easily reach 2 Connect the keyboard video monitor and mouse plugs to the sockets collectively labelled as KVM CONSOLE on the end panel of the iPEPS From keyboard From mouse From video monitor IP network port The iPEP
19. a memory stick CD ROM or floppy Via the IP network link he remote user can then control the host and make use of the transferred iles and folders An indispensable eature when remotely upgrading or patching distant host systems 7 S USB adapters Every iPEPS module is supplied with special PS 2 to USB adapters These not only convert the connector types but also permit the use of the Virtual Media feature on USB equipped systems IP network Internet ADDERLINK Four simultaneous remote users iPEPS can support four remote users at any one time IP network Internet The IP port allows direct connection to an Ethernet based local network and from there onto the wider Internet as required Alternatively the robust iPEPS security system will allow direct connection to the outside world Local user Dual Access model only Additional ports allow direct control of the system by a locally connected keyboard video monitor and mouse ADDER OPERATION ences INSTALLATION FURTHER INFORMATION AdderLink iPEPS features There are two types of AdderLink iPEPS units the dual access model which allows a local kevboard video monitor and mouse to be situated next to the computer and a standard model which eschews such connections to achieve a thinner casing The dual access model measures 118 x 75 x 42mm whereas the standard model measures just 118 x 75 x 26mm KVM consol
20. a quick calculation using its own IP address the other device s IP address and its own net mask Suppose a device with address 192 168 142 154 and net mask 255 255 255 0 needed to communicate with a device at address 192 168 142 22 The sending device would perform several calculations 1 Sending Destination 1 3 142 ri Bw aaie P x92 468 142 22 Net mask 192 168 142 000 Result N e 192 168 142 000 192 168 142 000 Answer YES o Address is local 1 The net mask is used to determine the local and global parts of the sender s IP address Where there is 255 in the mask the corresponding address slips through where there is a O it is blocked 2 Where the net mask was 0 the corresponding part of the result is also zero this section is now known to be the local part of the IP address 3 The same process is carried out for the destination address again using the sender s net mask Now the local parts of both addresses have been equalised to zero because their values are not important in determining whether they are both in the same local network 4 The results of the two net mask operations are now compared if they match the destination is local If not then the sender will still use the same full destination IP address but will also flag the message to go via the local network gateway and out into the wider world The reason for doing this It makes the network as a whole much more efficient If every mes
21. control keys see Using abbreviations Insert Delete Home End PageUp PageDown Up Down Left Right Print Pause Keypad keys see Using abbreviations KP_Insert KP_Delete KP_Home KP_End KP_PageUp KP_PageDown KP_Up KP_Down KP_Left KP_Right KP_Enter KP_Add KP_Subtract KP_Divide KP_Multiply KP_O to KP_9 Function keys F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 ASCII characters All characters can be entered using their ASCII codes from 32 to 126 i e A B C 1 2 3 etc with the exception of the special characters 4 and which have special meanings as explained below Codes with special meanings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds Note Hotkey sequences are not case sensitive Creating macro sequences Hot key macro sequences can be up to 256 characters long All keys are assumed to be released at the end of a line however you can also determine that a key is pressed and released within a sequence Any of the following three examples will send a command that emulates and a press and release of the Scroll Lock key SCROLL SCROLL SCROLL SCROLL Example SCROLL SCROLL 1 ENTER Press and release
22. equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le r glement sur le brouillage radio lectriques publi par le minist re des Communications du Canada ADDER OPERATION enne INSTALLATION FURTHER A S c E z INDEX 64 ADDER 2007 Adder Technology Limited All trademarks are acknowledged Release 1 0e August 2007 Part No ADDOO72 Adder Technology Limited Technology House Trafalgar Way Bar Hill Newburyport Hoe Huat Industrial Building Cambridge CB3 8SQ MA 01950 307 01 z United Kingdom United States of America Singapore 536199 sp Tel 44 0 1954 780044 Tel 1 888 932 3337 Tel 465 6288 5767 PE Fax 44 0 1954 780081 Fax 1 888 275 1117 Fax 465 6284 1150
23. in effect the change to the other time occurs If omitted the default is 02 00 00 Typical examples are UK GMTOBST M3 5 0 1 M10 5 0 2 Central Europe CET 1CEST M3 5 0 2 M10 5 0 3 US Eastern 2006 EST5EDT M4 1 0 2 M10 5 0 2 US Pacific 2006 PST8PDT M4 1 0 2 M10 5 0 2 US Eastern from 2007 EST5EDT M3 2 0 2 M11 1 0 2 US Pacific from 2007 PST5PDT M3 2 0 2 M11 1 0 2 For further details e For details of timezone specifier formats please refer to http www gnu org software libc manual html node TZ Variable html e For details of the Network Time Protocol main RFC number 1305 the SNTP subset used as the basis for the iPEPS 4330 http www ietf org rfc html To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Time amp Date Configuration option ADDER OPERATION eramnox INSTALLATION z PAS me EE Ee Z INDEX 50 Network configuration This page allows vou to configure the various aspects of the IP port and its relationship with the local network BITES Logged on users admin MAC address Use DHCP O 500 HTTP Port 0 disabled 80 0 0 0 0 0 0 0 0 zi 66 CB 23 00 00 22 IP fiddress IP Network Mask IP Gateway UNC Port IP ficcess Control Netuork Conf iguration Cancel MAC address Media Access Control address this is the unique and unchange
24. insert a thin object such as a straightened paperclip into the small hole adjacent to the power socket to depress the concealed reset switch and then remove it 4 Shortly after the VNC light should flash five times This indicates that the reset operation has been successful 5 Remove power and return switch 2 on the side of the unit to its OFF position Reset button hole ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Part 2 Remote configuration The second part of the configuration requires you to log into the iPEPS from a system via a network connection using either of the following two access applications e The VNC viewer a small application supplied on the CD ROM or downloadable from the Adder and RealVNC websites or even downloadable from the iPEPS itself or A standard browser that supports Java As soon as a web browser makes contact the iPEPS downloads a Java application to it This allows a viewer window to be opened and operation to commence just as it would with the VNC viewer application User accounts Allows you to create and manage up to sixteen separate user accounts each with separate access permissions Unit configuration Allows you to alter both basic and fundamental settings within the iPEPS Time amp Date Configuration Allows you to set the current time and date as well as the timezone specifier and specify a network timeserver if nece
25. integrates into an existing network structure The iPEPS is designed to reside either on an internal network behind a firewall router or alternatively with its own direct Internet connection Positioning iPEPS in the network Every network setup is different and great care needs to be taken when introducing a powerful device such as the iPEPS into an existing configuration A common cause of potential problems can be in clashes with firewall configurations For this reason the iPEPS is designed to be intelligent flexible and secure With the minimum of effort the iPEPS can reside either behind the firewall or alongside with its own separate Internet connection Firewall router ees Firewall emen on E ca Te E E Exe s ES x ADDERLINK KVM link to KVM link to Local connection host system host system network connection iPEPS situated behind the iPEPS situated alongside firewall the firewall IMPORTANT When the iPEPS is accessible from the public Internet or dial up connection you must ensure that sufficient security measures are employed Placing iPEPS behind a router or firewall A possible point of contention between the iPEPS and a firewall can occasionally arise over the use of IP ports Every port through the firewall represents a potential point of attack from outside and so it is advisable to minimise the number of open ports The iPEPS usually uses two separate port numbers however these are
26. on the options selected you may need to confirm certain items 5 Asecond connection attempt will be made and if successful an authentication dialog will be displayed VNC Authentication No Encryption DEK Username Password 6 Enter your username and password The viewer window should now open and show the current host computer Note If the Username entry is blanked out then only admin user account is currently defined and only a password is required ADDER OPERATION conncunsion INSTALLATION FURTHER INFORMATION Using the viewer window The viewer window gives you the ability to view and control the iPEPS and its host computer Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it The menu bar The viewer window presents a menu bar similar to that shown below Certain items within the toolbar are displayed depending upon your access permissions and or the iPEPS configuration CTRL ALT DEL Click to send the CTRL ALT DEL key sequence to the connected host computer Controls Displays a menu of options concerning keyboard video and mouse operation Viewer options VNC viewer only Click the VNC icon to view the viewer window options Dialogue area This area indicates your username and can also display other messages Controls xi Shared gt admin o Auto calibrate Access mode Re sync mouse Configure
27. or another Misc Identities Load Save viewer Configuration File Defaults Configuration File Save Allows you to save the current Save settings so that they can be copied from one viewer to another Configuration File Save As Allows you to save the current settings under a new name so that they can be copied from one viewer to another Defaults Reload When clicked all connection options are returned to the default settings that are currently saved Defaults Save When clicked saves the current connection options as the default set that will be used in all subsequent VNC connections ADDER OPERATION II INSTALLATION FURTHER Z S c E z INDEX 43 Appendix 3 VNC viewer window options YNC Viewer Connection Details Click the VNC icon in the top left corner of the viewer window or press F8 to n s E display the window options VC Encryption Let Server Choose Default v ADDER Standard window control items VNC Viewer Options Full screen Identities Load Save Expands the VNC viewer window to fill the whole screen Colour Eneoang Scaling Inputs with no visible window edges or toolbar Press F8 to re AUD Select Curve Restore display this menu Preferred encoding Full all available colours Move ZRLE O Medium 256 colours Size Single mouse mode P E MONS TP ext
28. responds immediately to your movements and a second slower moving cursor that represents the current mouse position at the host For the browser viewer the local cursor is a typical arrow Local cursor Remote host cursor For the VNC viewer the local cursor is a dot III M Internet Explorer Local dot cursor ES Remote host cursor Additionallv for fast network connections the VNC viewer also provides a single mouse mode See Controls Single Mouse for y details Internet Explorer Single local cursor Re synchronise mouse If you find that your local mouse pointer and that of the host are not correctly synchronised use this feature to re align their movements This operation is also selectable from the Controls menu To re synchronise the mouse 1 Click the Sx button and then click OK in the subsequent pop up message Note If you find that this doesn t work you may need to perform a mouse calibration again Access mode shared private Up to five users can be simultaneously logged on four remote users plus one local user and during normal operation all are able to see the same view of the currently selected host If you need to perform a sensitive task that should not be viewed by other users you can change the access mode to Private This action blanks the viewer window for all other logged on users Note For the courtesy of other users this mode should be used sparingly The admin us
29. secure operation features see Networking issues for details IMPORTANT The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network Adder Technology cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional ADDER OPERATION eene INSTALLATION z PAS me EZ o Z INDEX 58 Appendix 7 Cable and connector specifications RS232 serial mouse to PS 2 converter cable ADDER 6pin mini DIN 9pin D type female female CLK 2j nc DCD DAT p 2 RXD TD Q3 5 GND GND e l DTR 6 5V DSR 12V RTS Female B TXD C12V X Nc 8 CTS KAN Nc 9 RI OPERATION omen INSTALLATION z PAS me EZ Eo Z INDEX 59 Appendix 8 Hotkey sequence codes These codes are used when defining hotkey switching sequences macros for the host computer and allow you to include almost any of the special keys on the keyboard Permissible key presses Main control keys see Using abbreviations Backspace Tab Return Enter Ctrl Alt Win Shift LShift RShift LCtrl RCtrl LAlt AltGr RAlt Win RWin Menu Escape Space CapsLock NumLock PrintScreen Scrolllock Math operand keys see Using abbreviations Add Plus Subtract Minus Multiply Central
30. separately or Reset the configuration To invoke a configuration reset by main menu 1 Using the locally connected keyboard and screen log on as the admin user 2 Select the Configuration option Conf igurat ion 3 Highlight the Reset configuration option and press ill A warning screen will be displaved select the RESET option and press all fidder i set Config BO YOU WISH TO CONTINUE Reset Cancel 4 The iPEPS will reset and then display the first of the four initial configuration screens ADDER INSTALLATION A e 3 2 Z s Z e i9 OPERATION FURTHER INFORMATION 15 Part 1 Initial configuration Standard or Dual Access models To perform the initial local configuration 1 Connect the iPEPS to an IP network where a suitable computer is available on the same subnet please see the Installation chapter for further details 2 Use a computer connected to the same subnet of the network Va On that computer locate and select the VNC viewer icon 2 ORA VNC Vi A connection details dialog will be displayed nd VNC Viewer Connection Details Enter the iPEPS address here and click OK n Server c Encryption Let Server Choose Defaultjo Cone oC emma If required select the encryption mode MORE Options button Provides a range of viewer and connection settings MORE 3 In the Server entry type the addres
31. the log and paste it into another application 1 While viewing the log screen press Ctrl and C to copy the data into the clipboard 2 In a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste Svslog Server IP Address Logging information can optionallv be sent as it occurs to a separate svstem using the standard Svslog protocol Enter the IP address of a suitable svstem in the field provided For further details e For details of the Svslog protocol RFC number 3164 http www ietf org rfc html To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Logging and Status option ADDER OPERATION enne INSTALLATION FURTHER Z S z E e z INDEX 54 Appendix 6 Addresses masks and ports IP address network masks and ports are all closelv linked in the quest for one device to find another across disparate network links IP addresses As a rough analogy consider how you use the telephone system The phone number for Adder Technology in the UK is 0044 0 1954 780044 This number consists of three distinct parts 0044 connects from another country to the UK e 0 1954 selects the main telephone exchange in the Bar Hill area of Cambridgeshire and e 780044 is the unique code for Adder Technology within Bar Hill The important parts of the whole number
32. within a network The IP address can be thought of as the telephone number of the iPEPS Unlike the MAC address the IP address can be altered to suit the network to which it is connected It can either be entered manually or configured automatically using the DHCP option When the DHCP option is enabled this entry is greyed out Net mask Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general To get here 1 Use the local keyboard and log on as the admin user 2 Press cv Tar e hotkeys may be different 3 Select Configuration 4 Select Network configuration Gateway This is the address of the device that links the local network to which the iPEPS is connected to another network such as the Internet Usually this is a network switch or router and it will be used whenever a device to be contacted lies outside the local network VNC port This is the logical link through which communications with a remote VNC viewer will be channelled see What is a port The default setting is 5900 which is a widely recognised port number for use by VNC software However in certain circumstances it may be a
33. 11111110 2 addresses ingle Some of the simplest addresses to allow or deny are single locations In this case ae 111100 B ia you enter the required IP address into the Network Address field and simply 248 11111000 8 addresses enter the Mask as 255 255 255 255 255 used throughout the mask means 240 11110000 16 addresses that every bit of the address will be compared and so there can only be one 224 11100000 32 addresses unique address to match the one stated in the Network Address field 192 11000000 Ed addresses All locations 128 10000000 128 addresses The other easy setting to make is ALL addresses using the mask 0 0 0 0 As 0 00000000 256 addresses standard the IP access control section includes the entry 0 0 0 0 0 0 0 0 The purpose of this entry is to include all IP addresses It is possible to similarly exclude all addresses however take great care not to do this as you instantly render all network access void There is a recovery procedure should this occur If the access control range that you need to define is not possible using one address and one mask then you could break it down into two or more entries Each of these entries could then use smaller ranges of differing sizes that when combined with the other entries cover the range that you require For instance to accurately encompass the range in the earlier example 192 168 142 67 to 192 168 142 93 You would need to define the following six address and mask combination
34. 192 168 47 10 8000 Note the single colon that separates the IP address and the port number The firewall router would also need to be informed to transfer all traffic to the new port number through to the iPEPS If you need to change the VNC port number If you change the VNC port to anything other than 5900 then each VNC viewer user will need to specify the port address as well as the IP address For instance if you set the VNC port to 11590 and the IP address is 192 168 47 10 then VNC viewer users will need to enter 192 168 47 10 11590 Note the double colons that separate the IP address and port number The firewall router would also need to be informed to transfer all traffic to the new port number through to the iPEPS ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Addressing When the iPEPS is situated within the local network you will need to give it an appropriate local IP address and IP network mask This is achieved most easily using the DHCP server option which will apply these details automatically If a DHCP server is not available on the network then these details need to be applied manually in accordance with the network administrator The firewall router must then be informed to route incoming requests to port 5900 or port 80 if available through to the local address being used by the iPEPS Remote user with VNC viewer accesses IP address 129 7 1 10 and automatical
35. 5Hz sun 1152 x 900 66Hz vesa 640 x 480 9 60Hz sun 1152 x 900 76Hz vesa 640 x 480 72Hz sun 1280 x 1024 Q 67Hz vesa 640 x 480 Q 75Hz apple 640 x 480 67Hz vesa 640 x 480 Q 85Hz apple 832 x 624 75Hz vesa 800 x 600 56Hz apple 1152 x 870 75Hz vesa 800 x 600 9 60Hz vesa 800 x 600 72Hz vesa 800 x 600 75Hz vesa 800 x 600 85Hz vesa 1024 x 768 60Hz vesa 1024 x 768 Q 70Hz vesa 1024 x 768 Q 75Hz vesa 1024 x 768 Q 85Hz vesa 1152 x 864 Q 75Hz vesa 1280 x 960 60Hz vesa 1280 x 1024 Q 60Hz vesa 1280 x 1024 Q 75Hz vesa 1600 x 1200 60Hz vesa 1600 x 1200 65Hz half width vesa 1600 x 1200 70Hz half width vesa 1600 x 1200 75Hz half width vesa 1600 x 1200 85Hz half width vesa 720 x 400 70Hz 1900 x 1200 60Hz OPERATION enne INSTALLATION FURTHER A e E E z INDEX Not actually a VESA mode but a common DOS BIOS mode May also work on some systems when the operating temperature of the iPEPS is controlled 61 Warrantv Safetv information Adder Technologv Ltd warrants that this product shall be free from defects in e For use in dry oil free indoor environments only workmanship and materials for a period of two years from the date of original Warning live parts contained within power adapter purchase If the product should fail to operate correctly in normal use during the warranty period Adder will replace or repair it free of charge No liability can be accep
36. ADDER OPERATION emnes INSTALLATION z PAS me EZ Eo Z INDEX 36 Network configuration This page allows vou to configure the various Network Conf ig aspects of the IP port and its iPEPS TM MAC fiddress 66 CB 23 00 00 22 ESL with the local qn Aran ho network IP Address 192 168 1 4 Met Mask 255 255 255 0 Gateway UNC Port 5300 HTTP Port 80 Clear IF ficcess Control Save Cance I MAC address Media Access Control address this is the unique and unchangeable code that was hard coded within your iPEPS unit when it was built It consists of six 2 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies Adder Technology as the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP DHCP is an acronym for Dynamic Host Configuration Protocol Its function is particularly useful when connecting to medium size or larger networks When this option is selected your iPEPS will attempt to locate a DHCP server on the network If such a server is located it will supply three things to the iPEPS an IP address an IP network mask also known as a Subnet mask and a Gateway address These are not usually granted permanently but on a lease basis for a fixed amount of time or for as long as the iPEPS remains connected and switched on Discover allocations IP address This is the identity of the iPEPS
37. ATION Introduction Drawing upon our long and successful historv within the field of remote svstem control we have taken our best KVM via IP technologv and miniaturised it The result is the AdderLink iPEPS a highly responsive cost efficient way to control a single system from any remote position worldwide iPEPS stands for iP Engine Per Server and gives an indication of the clear design goals that have been applied to this product since its conception In situations where a single system must be placed in a relatively isolated location and yet must be controlled from elsewhere then iPEPS is the solution The host system can run its usual operating system completely unchanged and needs only to be connected via its keyboard video and mouse ports to the compact iPEPS unit This ensures that there is no performance hit associated with other remote solutions and also provides the authorised remote user with complete control The remote user uses a compact VNC viewer utility and can link to the iPEPS via any connected IP network or via the Internet Where local control is also required either temporarily or permanently the iPEPS Dual Access variant provides the necessary local connections for keyboard monitor and mouse Adder Virtual Media feature Allows an authorised remote user to ransfer files and folders to a host computer such that they appear as hough presented locally on removable media as would
38. AdderLink iPEPS ADDER User Guide Contents Introduction Adderlink IPEPS features iii kai er kk 4 NTIS sin WS DOXA pa pian bi 5 What you may additionally need accion diwi n 5 Installation ec i a rt ad rs 6 Ms ai cep REIR ER EAIM IIIA E PED OR B ERoSLU 7 Host COMPUTER sa 1 itis ic a ecole tes bisee tes d eevut added 7 Local keyboard video monitor and mouse 8 IF fiEIWO MIC DOT ai ta ki a ater aes Fern im CHrenerprnevesrrrT 8 Power supply conhectloh saiia b ar 9 Configuration ial coDUOGOUESEIOE nmu 11 Part 1 Initial configuration Dual Access model 11 Encryption settih S aae uiia rbd LONE piki 13 Hot plugging and mouse restoration 14 Resetting the configuration cui nt attore dni Rene 15 Part 1 Initial configuration Standard model 16 Part 2 Remote cOnTIguratiODi uie ca acres i ib 17 Networking SSUES E 18 Positioning IPEPS in the network ette 18 Placing iPEPS behind a router or firewall 18 Placing iPEPS alongside the firewall 20 Operation Connecting to tie IPEP S iin eias Pastendedot hd s rite pec a 21 Local connection dual access models only 21 REMOTE CONIC OTIS E d d 22 Remote connection by VNC viewer 23 Remote connection by Web browser 24 Using th
39. C mice these are the older PS 2 format and the more recent IntelliMouse format introduced by Microsoft These use slightly different data arrangements and it is important to know which type was being used before you hot plugged the computer to the iPEPS The previous setting depends both on the type of mouse and the type of driver as various combinations of PS 2 and IntelliMouse are possible Using the incorrect restore function may produce unpredictable results and require the computer to be re booted Which restore setting do I use The general rule is that unless both the mouse and the driver are both IntelliMouse compatible then you need to restore the mouse as PS 2 An IntelliMouse can operate in either mode whereas a PS 2 mouse cannot Recognising an IntelliMouse style mouse The IntelliMouse format was introduced to support among other features the scroll wheel function If the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will usually state that it is an IntelliMouse on its underside label Recognising an IntelliMouse driver Before hot plugging to the iPEPS or afterwards using only keyboard control access the Windows Control Panel of the computer and select either the Mouse option on Windows NT 2000 and XP or the System option on Windows 95 98 ME Look for the name of the driver which will usually include the words PS 2 or IntelliMouse
40. GURATION INSTALLATION FURTHER INFORMATION Placing iPEPS alongside the firewall iPEPS is built from the ground up to be secure It employs a sophisticated 128bit public private key system that has been rigorously analysed and found to be highly secure a security white paper is available upon request from Adder Technology Ltd Therefore you can position the iPEPS alongside the firewall and control a computer that is also IP connected within the local network IMPORTANT If you make the iPEPS accessible from the public Internet care should be taken to ensure that the maximum security available is activated You are strongly advised to enable encryption and use a strong password Security may be further improved by restricting client IP addresses using a non standard port number for access Ensuring sufficient security The security capabilities offered by the iPEPS are only truly effective when they are correctly used An open or weak password or unencrypted link can cause security loopholes and opportunities for potential intruders For network links in general and direct Internet connections in particular you should carefully consider and implement the following Ensure that encryption is enabled By local configuration or by remote configuration Ensure that you have selected secure passwords with at least 8 characters and a mixture of upper and lower case and numeric characters By remote configuration Reserve the ad
41. M 45 E rar gne b 45 M 45 Appendix 5 Remote configuration menus 46 User ACCOUNING xi a ei neiedeeeaedd 47 Unit configuration d 48 Advanced UNIT configuration 5 tinis iens 49 Time amp date corfigulat OF ik eset eem elec itaqae 50 Network Coni qub ab ON i odi ui dat tap 51 Setting IP access COntEol io B ia teste stepepuinb cat dada 52 Hotkey SEGWONCES issie eb 53 Logging ana status EET on ta a 54 Appendix 6 Addresses masks and ports 55 lia ll DD 55 i l p AT 55 Net masks the binary explanation 56 Calculating the mask for IP access control 57 POU US p 58 Security issues With DOS i sni reped ird tRa tnit 58 Appendix 7 Cable and connector specifications 59 RS232 serial mouse to PS 2 converter cable 59 Appendix 8 Hotkey sequence Codes sen 60 Permissible key presses esie Da etpn te che iate Leitemi sea id 60 Creating macro SEQUENCES iuueni ad xad ix aer UU Aag e ika 60 Appendix 9 Supported video modes 61 Wantan ATT 62 Safety sieut mc 62 End user licence a reemiett i ki ian eti YR ipd bina bnadi 63 Radio Frequency Energy cesses acies ib menie ird rie Pr keta dab a 64 Index ADDER OPERATION enne INSTALLATION FURTHER INFORM
42. ORMATION Remote connection bv VNC viewer The VNC viewer is a compact application that runs on vour remote svstem and allows you to view and use the iPEPS and its host computer VNC viewer is readily available from a number of different sources e from the iPEPS installation CD from the iPEPS itself e from the RealVNC website To connect using the VNC viewer 1 Locate and select the VNC viewer icon c Vo VNC Viewer A connection details dialog will be displayed VNC Viewer Connection Details dp Enter the iPEPS address here UU LL and click OK If required select the encryption mode MORE Options button Provides a range of viewer and connection settings MORE 2 In the Server entry type the address of the iPEPS as follows V W X y where v w x y is the IP network address for example 192 168 0 3 f you have been asked to also enter a port number 3 Click the OK button Depending on the options selected you may need to confirm certain items A connection attempt will be made and if successful an authentication dialog will be displayed VNC Authentication 192 168 3 1 No Encryption Y Username e Password 4 Enter your username and password The viewer window should now open and show the current host computer Note If the Username entry is blanked out then only admin user account is currently defined and only a password is required ADDER
43. S provides an autosensing Ethernet IP port that can operate at 10 or 100Mbps according to the network speed The iPEPS is designed to reside quite easily at any part of your network t can be placed within the local network behind any firewall router connections to the Internet or t can be placed externally to the local network on a separate sub network or with an open Internet connection Wherever in the network the iPEPS is situated you will need to determine certain configuration issues such as address allocation and or firewall adjustment to allow correct operation Please refer to Networking issues within the Configuration chapter for more details IMPORTANT When the iPEPS is accessible from the public Internet you must ensure that sufficient security measures are employed ADDER To connect the IP network port 1 Depending upon where in the network the iPEPS is being connected run a category 5e or 6 cable from the appropriate hub or router to the iPEPS 2 Connect the plug of the category 5e or 6 cable into the IP port on the end panel of the iPEPS OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION 3 Configure the network settings as appropriate to the position of the iPEPS within the network see Networking issues for details Power supplv connection The iPEPS provides flexibilitv in the wav that it is powered in order to suit vour installation requirements Each iPEPS can be powered
44. VER INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE SOFTWARE THE SERVICE OR THE INFORMATION RELIANCE ON THE DATA PRODUCED OR INABILITY TO USE THE SOFTWARE THE SERVICE OR THE INFORMATION EVEN IF REALVNC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU NOTHING IN THIS AGREEMENT LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM A PARTY S NEGLIGENCE OR FROM FRAUDULENT MISREPRESENTATION ON THE PART OF A PARTY 5 Export Control The United States and other countries control the export of Software and information You are responsible for compliance with the laws of your local jurisdiction regarding the import export or re export of the Software and agree to comply with such restrictions and not to export or re export the Software where this is prohibited By downloading the Software you are agreeing that you are not a person or entity to which such export is prohibited 6 Term and Termination This licence shall continue in force unless and until it is terminated by RealVNC by e mail notice to you if it reasonably believes that you have breached a material term of this Agreement In the case above you must delete and destroy all copies of the Software in your possession and control and overwrite any electronic memory or storage locations containi
45. ab Alt Escape and Ctrl Escape are passed directly to the iPEPS rather than being interpreted locally Menu key This feature allows you to select which function key is used to display the VNC viewer options menu The menu key is only way to exit from the full screen viewer mode IMPORTANT If you make any changes to the options given here and wish to retain them for successive connection sessions you must save the changes To do this change to the Load Save tab and click the Save button ADDER OPERATION emnes INSTALLATION z PAS me EIS Eo Z INDEX 41 Scaling No Scaling No attempt is made to make the screen image fit the viewer window You may need to scroll horizontally and or vertically to view all parts of the screen image Scale to Window Size Adjusts the server screen image to suit the size of the viewer window Custom Size Adjusts the server screen image according to the Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required Preserve Aspect Ratio When ticked maintains a consistent ratio between the horizontal and vertical dimensions of the screen image VNC Viewer Options Misc Ide ntities Load Save Scaling Inputs Colour Encoding Scaling Options O No Scaling Scale to Window Size Custom Size Scale Width to Scale Height to
46. able code that was hard coded within your iPEPS unit when it was built It consists of six 2 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies Adder Technology as the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP DHCP is an acronym for Dvnamic Host Configuration Protocol Its function is particularly useful when connecting to medium size or larger networks When this option is selected your iPEPS will attempt to locate a DHCP server on the network If such a server is located it will supply three things to the iPEPS an IP address an IP network mask also known as a Subnet mask and a Gateway address These are not usually granted permanently but on a lease basis for a fixed amount of time or for as long as the iPEPS remains connected and switched on Discover allocations To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Network Configuration option IP Address This is the identity of the iPEPS within a network The IP address can be thought of as the telephone number of the iPEPS Unlike the MAC address the IP address can be altered to suit the network to which it is connected It can either be entered manually or configured automatically using the DHCP option When the DHCP option is enabled this entry is greyed ou
47. able colours communications between the browser and the Jo G E f pes Preferred encoding G IRLE Medium 256 colours iPEPS keylengtli There are three manually selectable encoding C Hexile C Low 64 colours Bids methods which are accessible when the Auto Jepay C ven iowa colours 1024 bits medium security _ Wi ji i vi pa OK Cancel H C 2048 bits high security e ZRLE This is a highly compressed method oe between the browser and the that is best suited to slow modem connections Ok Cancel e Hextile This method offers better performance than the ZRLE when used 2048 bits high security over a high speed network because there is no need for the iPEPS to spend Selects the highest level of encoding for communications between the browser e time highly compressing the data and the iPEPS sp Raw This is a primitive uncompressed method that is mainly used for L PE technical support issues You are recommended not to use this method Misc 2o Z Colour level Shared don t disconnect other viewers 5 VNC Viewer Connectio 2 JBJIX The colour level is fixed at Medium 256 colours for almost all browsers This feature is restricted to software server exami ee ee fil versions of VNC and has no effect on iPEPS Encoding Inputs security installations Mist x Render cursor locally T Shared don t disconnect other viewers z This feature is restricted to software server M Render cursor locally versions of VNC and has no ef
48. account 1 Enter the required User Name to activate that position the Password and access tick box positions will become editable 2 Optionally enter a password for the user account 3 Tick untick the Local Modem Remote and Power options that are appropriate to the user 4 Click the Save button to register your changes To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the User Accounts option User Name All user names must consist of lower case characters or numbers only No symbols or upper case characters are permissible The user name can be between 1 and 16 characters in length Password Passwords are case sensitive and can include certain keyboard symbols The password can be between 1 and 16 characters in length or can be left blank for no password not recommended It is important to note however that the password background remains shaded in amber while the iPEPS considers your entered password to be too easy to guess A suitable password is best constructed using a mixture of more than 6 letters numbers and punctuation characters Local When ticked the selected user can gain access using the local KVM console directly connected to the iPEPS dual access models only Modem This option has no effect on iPEPS installations Remote When ticked the selected user can gain access via an IP network link such as a local int
49. ation with net mask LI LI 1 q L LI LI SSeS 3 di 253 253 255 240 p 1 001 1 01 0 c0 Binary equivalent of 154 V wy Inside a bit wise AND function When you open up the last octet of the net mask and look at the binary inside you can see the last four zero bits preventing any 1 s in the address from falling through 1 001 0000 Binary octet after AND operation with net mask e 1 catia equivalent of 10010000 Thus when 154 is bit wise ANDed with 240 the result is 144 Likewise any local address from 192 168 142 144 through to 192 168 142 159 would produce exactly the same result when combined with this net mask hence they would all be local addresses However any difference in the upper three octets or the upper four bits of the last octet would slip through the mask and the address would be flagged as not being local ADDER OPERATION emnes INSTALLATION FURTHER A e E E z INDEX 56 Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specifv both single locations and ranges of addresses In order to The permissible mask values for all octets are as follows ADDER use this function correctly you need to calculate the mask so that it accurately Mask artet Binary Number or addresses encompassed encompasses the required address es 255 11111111 1 address HN 254
50. ccess to all of the kev video settings that determine image quality and link performance Phase The phase setting adjusts the alignment of the host video output and the remote system video display to achieve the sharpest image Horizontal position Determines the horizontal position of the host screen image within the viewer window Vertical position Determines the vertical position of the host screen image within the viewer window Threshold Phase Horizontal Position 4 Uertical Position Brightness Red sf f wji 4 j Green 1 8 af Blue 128 4 Threshold Vid Sett The threshold Video mode vesa 1024 x 768 60Hz is effectivelv a 640 noise filter that 2 640 Bite differentiates 1 of 13 Auto between valid 108 video signals IM 108 futoj and background 1 xi 0 Auto noise or Contrast Display Activity 0 037 Save Colour brightness amp contrast Provides manual sliders and also an automatic setting button to optimise these important video constituents for the current host and connection speed Calibrate All Calibrate all Click to determine the optimum settings for all aspects of video the video connection from the host system 21 82 IE video signals EJ 86 futo between the xi 87 interference This has the effect of reducing unnecessarv iPEPS and the remote svstem thus improving performance Cancel Display acti
51. cure VNC access Hot Keys ACtrisfit gt to indicate that the password Please move the indes Gu Screensaver 410 mins is not sufficient When a press keys until the bar Time Hoori 59 bz password with reasonable sudes nde Date 410 Jul 42607 strength has been entered it 1 Encryption Always On F changes to blue Video Source Time and Date Screen 3 of 4 Screen 1 of 4 Next Set these correctly as all entries in the activity log are time stamped using them OPERATION CONFIGURATION INSTALLATION Encryption With every mouse move and keypress the single dash will move across the Arrange this setting according screen unless the same key is pressed repeatedly Periodically a new star to your security requirements character will be added to the bar as the random data are accepted as part see Encryption settings for of the new encryption key When the bar is full the final encryption keys for a description of the issues and f the settings your iPEPS will be created this process takes roughly 30 to 40 seconds When all items are correct select the Save option to display the next screen 4 Once the secure keys have been calculated the iPEPS will restart and present a standard logon screen 2 Edit the Network config screen The key elements here are A RE Use DHCP IP address Net n 5 Network Conf ig Mask Gateway E o 5 You need to either set the E IPERS DHCP option to Ves or Z TE MR Tc Mi 08 00 22 manually
52. depend on where you are If you were based in the same local area as Adder Technology there would be no point in dialling out of the UK or even out of the area The only part of the whole number that you are interested in is the final part 780044 In a similar way to the various parts of the telephone number the four sections or Octets of every IP address have different meanings or weights Consider the following typical IP address 192 168 142 154 192 is the most global part of the number akin to the 0044 of the phone number and 154 is the most local similar to the 780044 unique local code of the phone number When two network devices communicate with each other they always dial the whole number regardless of their respective locations in a network However they still need to know whether the other device is local to them or not and this is where the net mask comes into play Net masks The net mask or sub net mask informs a device as to its own position within a network From this it can determine whether any other device is within the same local network or is situated further afield Taking the telephone number analogy given in the IP address section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessary numbers When one network device needs to talk to another the first thing that it will do is
53. does not exceed the power switching product s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating OPERATION enne INSTALLATION Z WE lt PE zi Z General Public License Linux s The iPEPS runs an embedded version of the Linux operating system licensed z under the GNU General Public License To obtain the source code for the open source components of the system visit M i http www realvnc com products iPEPSIP gpl html 62 End user licence agreement PLEASE READ THIS AGREEMENT CAREFULLY THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE the SOFTWARE FOR USE WITH THE iPEPS PRODUCT the PRODUCT THE SOFTWARE IS PROVIDED TO ENABLE YOU TO OPERATE THE PRODUCT BY USING ALL OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT THEN DO NOT USE THE SOFTWARE BY USING ANY UPDATED VERSION OF THE SOFTWARE WHICH MAY BE MADE AVAILABLE YOU ACCEPT THAT THE TERMS OF THIS AGREEMENT APPLY TO SUCH UPDATED SOFTWARE 1 Intellectual Property Rights The Software and its structure and algorithms are protected by copyright and other intellectual property laws and all intellectual property rights in them belong to RealVNC Limited RealVNC a United Kingdom Limited Company or are licensed to it You may n
54. dvantageous to alter this number see Security issues with ports for more details Note The VNC port and HTTP port can be set to the same port number in order to simplify router and firewall configuration If this is done then the iPEPS will listen for both types of traffic on the single port HTTP port This is the logical link through which communications with a remote web browser will be channelled The default setting of 80 is an established standard for web HTTP HyperText Transfer Protocol traffic though this can be changed to suit your local network requirements Clear IP access control This option removes all entries from the IP access control feature within the iPEPS The IP access control feature configurable by a remote admin user allows certain network address ranges to be denied access to the iPEPS If set incorrectly it is possible to exclude all network users and so this option provides an emergency recovery point ADDER OPERATION emnes INSTALLATION FURTHER A e c E z INDEX 37 Reset configuration This option allows vou to completely reset the iPEPS fidder Reset Conf ig DO YOU WISH TO CONTINUE Reset Cancel WARNING This process will remove all settings and return the unit to use its original state A complete reconfiguration will be required before it can be used To reset the iPEPS configuration 1 With the RESET option highlighted press di 2 The fir
55. e Using Windows Explorer or the Apple Finder locate and copy the required file folder or drive to the clipboard On the remote system within the VNC viewer window click the Controls button and then select the Virtual Media option A popup similar to the following will be displayed Uirtual Media Current UM drive None Uieuer clipboard No files Create UM Drive For Uirtual CD Uirtual Floppy and Uirtual Disk mapping functions use the UNC vieuer s Uirtual Media menu use F8 4 U to access Close Click the Create VM Drive button to announce file availability to the host computer whereupon a popup will confirm that the new virtual media disk is built selected device will be tagged for transfer but no other action will take place at this point Note that using either of the two methods outlined above no files or folders are transferred at this point instead the iPEPS will simulate a removable storage device at host computer This will appear within Windows Explorer or Apple Finder exactly as a floppy disk removable drive or memory stick would On the host computer either directly from iPEPS local console or via the VNC viewer locate the new virtual drive and access the files as necessary Files will be transferred to the host computer as they are specifically requested by the actions of the host computer ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION Downloading VNC viewe
56. e Dual Access model only Optionally connect a keyboard video monitor and a mouse to these three connectors to allow local control of the system Connections to computer Link these connectors to the keyboard video and mouse ports of the computer system to be remotely controlled Non Dual Access model The standard iPEPS module lacks the connectors to attach a local keyboard video monitor and mouse resulting in a slimmer casing IP network port This intelligent Ethernet port can automatically sense whether it is attached to a 10Mb or 100Mb network Power input Connect an optional power adapter here Indicators Switches These six indicators clearly show the key aspects of operation Used to select e LNK Network link and activity indication besi M and invoke REM Keyboard or mouse data are being received from a remote viewer configuration e VNC Indicates that a remote viewer is connected and active mode e 100 Indicates the Ethernet network speed 10 100Mbs LOC Keyboard or mouse data are being received from the local console or the USB Configuration Disk feature is in use e PWR Power indicator ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION INDEX What s in the box iPEPS standard model iPEPS dual access model Rack bracket supplied only with the standard iPEPS model CD ROM Four self adhesive rubber feet USB co
57. e mouse dialog where you can reinstate a mouse that has failed to operate correctly For advice on which mouse type to choose Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations to the host that are needed regularly or that are trapped by the iPEPS Keyboard Control f Ctrisflt Dell Send Alt Tab Send sche 8 d i 71 Send Send Oo Send ie oe Send Paste Clipboard Click to send the code Click to take text from the remote viewer clipboard and present it at the host computer as though it had been typed there directly When entering codes means press down the key that follows means release the key that follows 4 means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds It is automatically assumed that all keys specified will be released at the end so there is need to specify Ctrl or Alt if these keys are to be released together See Appendix 8 for a list of key sequence codes that can be used Examples Ctrl Alt 12 would be expressed as Ctrl Alt 1 142 N means press the N key Scroll means press the Scroll lock key Space means press the space key ADDER OPERATION conncunsion INSTALLATION FURTHER INFORMATION 28 Video Settings This dialog provides a
58. e viewer window eeeeeeeeeeennnnne 25 The menu bar E a etcetera 25 When using the viewer window 25 hup Wels o S 26 Re synchronise mouse e 26 Access mode shared private 26 Autocalibrate d cit 27 CONE GS oie caes pini iens bu EN bdo mor cR GU et pL nC M M in 27 Downloading VNC viewer from the iPEPS 32 If you need to enter a port number 32 Viewer encryption settings iua ier rire ritirare enineeee 33 Supported web DFOWSQIS uisi torti ban EE biez RAI LANE UE 33 Contents page 2 ADDER OPERATION emnes INSTALLATION FURTHER INFORMATION Further information Getting assistal tease beridim bebe bibl x P UP aL sbie i 34 Dices ejr cipeleiipro P A e tert 34 Appendix 1 Local configuration menus sss 35 Unit Config AUN osc sect tesi i erase ba a 36 Network contiguum AION ta a 37 Reset configuration iii teen a a 38 Clear IP access cabra iiiter EE incidet 39 Appendix 2 VNC viewer connection options 40 MW ei iciqise 12 2 iii annia eaa 40 gje coe TA A 41 eco sna e re ee wer creep rere 42 Lr eer 42 Us AIR ATT It 43 Load Save i iv fi Pe PP 43 Appendix 3 VNC viewer window options en 44 Appendix 4 Browser viewer options sen 45 Encoding ang colour levelre 45 TOURS ia a tran d
59. ealvnc com for more information on VNC 44 Appendix 4 Browser viewer options Inputs When you are connecting to the i A i i i iPEPS lis a Web b a 4VNC Viewer Connection Details Maok View only ignore mouse amp keyboard VNC Viewer Connectio DER ADDER When ticked the viewer will not send keyboard e number of options are available Server 152168310 Encoding inputs Security Misc or mouse information to the iPEPS or host Encryption Let Server Choose Default si m syste m Inputs E OK Cancel l H View only ignore mouse amp keyboard Click here to see ra m gees Accept clipboard from server l U access the options T IS eature is restricted to software server versions of VNC and has no effect on iPEPS V Send clipboard to server installations There are four options pages o Cancel Send clipboard to server Encoding and colour level This feature is restricted to software server versions of VNC and has no effect on iPEPS installations Auto select When ticked this option will examine the speed EATA IEEE Security of your connection to the iPEPS and apply the Encoding inputs security Misc OPERATION enne INSTALLATION most suitable encoding method This option is kum s iri iU m 2 VNC Viewer Connectio suggested for the majority of installations MU aia lee elects the lowest level of encoding tor i T i ss W Auto select Full all avail
60. easily changeable and can even be combined into a single port IMPORTANT The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network Adder Technology cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional Port settings As standard the iPEPS uses two ports to support its two types of viewer Port 80 for users making contact with a web browser and e Port 5900 for those using the VNC viewer When these port numbers are used VNC viewers and web browsers will locate the iPEPS correctly using only its network address The firewall router must be informed to transfer traffic requesting these port numbers through to the iPEPS When a web server is also on the local network Port 80 is the standard port used by web HTTP servers If the iPEPS is situated within a local network that also includes a web server or any other device serving port 80 then if you want to use the web browser interface from outside the local network environment the HTTP port number of the iPEPS must be changed When you change the HTTP port to anything other than 80 then each remote browser user will need to specify the port address as well as the IP address For instance if you set the HTTP port to 8000 and the IP address is 192 168 47 10 then browser users will need to enter http
61. ement the Threshold value by 2 or 3 points to achieve an optimum setting ADDER OPERATION conncunsion INSTALLATION FURTHER INFORMATION 29 Advanced Settings Virtual Media This option contains video signal settings that do not normallv need to be Please see the next page for details adjusted ADDER Pixel Format Advanced Settings Info Determines the colour l l z depth and data kf 1600 555 When selected this option displays an information dialog showing the current required to represent logged on users the current host its video mode and its mouse motion details each video pixel BI i af is gt Penne ef 16 2 Information Motion Detection This option is not etec M available for use with the iPEPS J LU Y Overlap Capture Tile Width and Height When enabled the iPEPS will begin capturing the Determines the size of the sample next frame of video output from the host computer areas into which the source video before it has fully completed processing the current screen is divided for examination frame In most cases this produces better video purposes Smaller sizes result in performance however when moving large objects more areas to sample larger areas around the screen such as an application window result in more frequent screen area the video image seen at the remote system may refreshes 16 is considered to be the exhibit temporary artifacts as the large image opt
62. enter a valid IP fidder iPEPS Logon At this stage the username will 1 5 address Net mask and iPEPS be admin and the password X8 IF fiddress 192 168 1 42 l u p iibe wh d Net Mask 255 255 255 Gateway See Networking isername will be w atever you entere Gateway issues for more details Passuord in the first setup screen rag X DE ae VNC and HTTP ports a These should remain set to Z 5900 and 80 respectively Screen Z of 4 Next unless they clash with an existing setup within the network See Networking issues for more details Once the username and password have been accepted the screen should now show the host computer screen or if none is connected a blank image When all items are correct select the Save option to display the next screen l continued 12 5 To view the options menu Press er Tar cJ More about hotkeys if the standard hotkevs were altered use the new hotkevs plus C Logoff Select to close vour current session and displav the fidder iPEPS odule Control screensaver iPEPS Logoff Restore Mouse Functions Conf igurat ion Restore mouse functions Select to revive a mouse that has ceased to function correctly See Hot plugging and mouse restoration for Access Mode Shared b details t 5 Configuration Select to gain access to the Unit and Network configuration screens Within here vou can also reset the iPEPS to its initial state Access mode Re
63. er has its Let server choose setting then the link will be encrypted Viewer encryption settings The web browser viewers and VNC viewers of level 4 0b5S or higher offer four encryption settings Always on This setting will ensure that the link is encrypted regardless of the iPEPS encryption setting Let server choose This setting will follow the configuration of the iPEPS If the iPEPS has Always on or Prefer on set then the link will be encrypted If the Prefer off setting is selected at the iPEPS then the link will not be encrypted Prefer off This setting will configure an un encrypted link if the iPEPS will allow it otherwise it will be encrypted Prefer on If the iPEPS allows it this setting will configure an encrypted link otherwise it will be un encrypted ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Hot plugging and mouse restoration It is strongly recommended that you switch off the host computer before attempting to connect it to the iPEPS However if this is not possible then you need to hot plug the computer while it is still running There is not normally a danger of damage to the computer however when mouse communications are interrupted often they fail to re initialise when reconnected The iPEPS provides a feature to reinstate mouse communications once the necessary connections have been made There are two main types of data formats used by current P
64. er has the ability to overrule the private setting x 5 Shared ae To change the access mode 1 Click one of the arrow buttons adjacent to the Shared Private indicator ADDER OPERATION conncunsion INSTALLATION FURTHER INFORMATION Auto calibrate When you visit the host computer for the very first time your viewer needs to determine the optimum video and mouse settings The button will remind you to click it by flashing red when a new computer screen is encountered Performing this step is important because it can help to decrease unnecessary video information being sent across the link thus improving overall performance Once this has been done the video settings for the host computer will be retained and re used Note When performing an auto calibration ensure that the screen image is static no moving images and also try to remove any on screen displays such as host names or menus This is because they can affect the calibration process and result in a lower overall performance level For mouse calibration ensure that there are no application windows located around the upper left corner of the screen This is because as the mouse calibration takes place the cursor may change to match the application as it skims across the window and this may confuse the calculation Also ensure that the host system does not have the mouse cursor trails option enabled To auto calibrate the screen and or mouse 1 Cl
65. ere will be displayed on the local menus and the remote VNC viewer browser windows Local Hot Key Sequence Use the arrow buttons to select an appropriate hot key sequence for the locally connected keyboard This sequence is used in combination with other keypresses to access the on screen menus The options are Ctrl Alt default Ctrl Shift Alt Shift Alt Gr Left Right Alt Left Ctrl Alt or Right Ctrl Alt Screensaver Timeout Use the arrow keys to select an appropriate period of inactivity before a screensaver is displayed and the user is logged out This setting applies to local users only and once the screensaver is displayed for security purposes the user is required to log in again The timeout period can be selected between 5 minutes and 1 day 24 hours it cannot be disabled Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details of your installation see Encryption settings for details The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Advanced unit configuration Click this button to display advanced options that do not normally require alteration ADDER OPERATION omen INSTALLATION FURTHER A e c E z INDEX 48 Advanced unit configuration Displavs advanced options that do not normallv require alteration Logged on users admin F
66. fect on iPEPS v Fast CopyRect installations OK Cancel Fast CopyRect This feature is restricted to software server versions of VNC and has no effect on iPEPS installations 45 Appendix 5 Remote configuration menus This section covers the configuration menus that are available to remote admin users using either the VNC viewer or the browser methods of access To access the remote configuration menus Click the Configure button in the top right corner of the window when logged on as the admin user Main configuration menu HEr Logged on users Indicates the current users irrespective of whether they are connected locally or via a network Click the required option e User Accounts e Unit Configuration e Time amp Date Configuration e Network Configuration Logging and Status ADDER coseconanos INSTALLATION OPERATION FURTHER INFORMATION INDEX 46 User accounts This section allows vou to manage up to sixteen separate accounts The first of the sixteen accounts is the admin account and is the onlv account with access rights to the configuration menus The user name and access rights are fixed for the admin account the only change possible for this account is the password There are fifteen user account positions p pues n pu ps e Pen pn p f pe p n n E She Se fos Popes open hs Behe pe P P S E e i To create a new
67. he Configure button in the top right corner 3 Click the Network Configuration option To define a new IP access control entry 1 Click the Add button to display a popup dialog Metwrk dress Mask 1 jJ Access gt OK Cancel Network Address Mask Access Enter the network address Enter an IP network mask Use the arrow buttons to that is to be allowed or denied that indicates the range of select either Allow or access If a range of addresses addresses that are to be Deny as appropriate is being specified then specify allowed or denied access any one of the addresses For instance if only a single within the range and use the specified IP address were to be Mask entry to indicate the size required the mask entry would of the range be 255 255 255 255 in order to specify a single location See Calculating the mask for IP access control for details 2 Enter the base network address the mask and select the appropriate access setting 3 Click the OK button To reorder access control entries IMPORTANT When reordering ensure that any specific allowed addresses are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Click the Up or Down buttons as appropriate To edit remove access control entries 1 In the access control list click on the appropriate entr
68. he supplied country specific power lead to the socket of the power supply 3 Connect the power lead to a nearby mains supply socket continued ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION To use a common power adapter to supplv multiple iPEPS units Available as an optional item the Adder Power Squid cable allows vou to distribute power from an adapter to a maximum of four iPEPS units ADDER Note Do not attempt to power more than two IPEPS units using the standard 5V 2A power adapter unit For three or four iPEPS use only the higher capacity 5V 4A adapter 1 Connect a power output plug of the squid cable to the input socket of each iPEPS unit Note Ensure that switch 1 on each iPEPS is set to the appropriate setting for your installation see Power supply issues and options on the previous Du page P d 2 Connect the low voltage output connector from the power supply unit to the input socket of the power spider cable 3 Connect the IEC connector of the supplied country specific power lead to the socket of the power supply 4 Connect the power lead to a nearby mains supply socket Adder Power Squid Cable 1 OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Input from the power adapter Configuration Initial configuration The iPEPS initial configuration process occurs as two distinct parts The standard iPEPS and the Dual Access models differ i
69. i e http 192 168 0 3 11590 3 Continue with the standard VNC viewer instructions ADDER OPERATION conncunnon INSTALLATION FURTHER INFORMATION Viewer encrvption settings The web browser viewers and VNC viewers of level 4 0b5S or higher offer four encryption options The resulting actions of certain options depend upon how the iPEPS to which you are connecting is configured Always on This setting will ensure that the link is encrypted regardless of the iPEPS encryption setting Let server choose This setting will follow the configuration of the iPEPS If the iPEPS has a preference to encrypt the link then it will be so otherwise the link will not be encrypted Prefer off This setting will configure an un encrypted link if the iPEPS will allow it otherwise it will be encrypted Prefer on If the iPEPS allows it this setting will configure an encrypted link otherwise it will be un encrypted Whenever encryption does take place the viewer will first need to create the necessary secure key before the connection process can continue Supported web browsers The following web browsers have been tested and found to work correctly with iPEPS Windows e Internet Explorer 5 50 and above with Microsoft Java Virtual Machine release 5 50 with Java Runtime Environment 1 3 or above Linux Netscape 4 61 and above with Java Runtime Environment 1 1 or above Opera with Java Runtime E
70. ick the button to display the Calibrate options dialog ee eed eee A progress indicator will be Calibrating the mouse and video displayed while the necessary settings will take several seconds calculations are made Calibration is most effective if the desktop is static and the top left corner is clear of windows icons etc Video only Mouse only Cancel Information Mouse calibration uas mostly successful Mouse movement is Windows XP Enhanced Mk 1 Upon completion an information dialog will explain the For best calibration ensure that results There is no animation on the screen There are no icons or windows at the top left The mouse pointer is not animated Pointer trails are not enabled Controls When clicked this button reveals a menu of options concerned with keyboard video and mouse operation 1 if Controls Shared _ Resunc Mouse Refresh Screen Mouse Control Keyboard Control Uideo Settings Uirtual Media Advanced Info Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen When enabled the cursor is captured within the viewer window until you use the escape hot keys To escape from single mouse mode press F8 and then P Alternatively enable and use the mouse button escape sequences see Advanced unit configuration for details The s
71. ie ow colours Minimize Used for fast network connections where a second OI Maximize Raw O Very low 8 colours predictor cursor is not required Close Alt F4 Ctrl Alt Send F8 Send Ctrl Alt Del reuse aes Sends the selected keypress es to the iPEPS and host m system This is necessary because certain keys and key Alt combinations are trapped by the VNC viewer Send F8 Send CN aa Refresh Screen Refresh S iain Requests data from the server for a complete redraw of ise the screen image not just the items that change Connection Info About VNC Connection Info Desktop Name Adder iPEPS Host 62 254 213 53 New connection Size 800x628 Displays the connection dialog so that you can log on to a Pizel Format depth 8 Bbpp rgb max 3 3 3 shift 42 0 different iPEPS or VNC server location Server Default depth 15 16bpp big endian rgb555 Requested Encoding ZALE OPERATION II INSTALLATION z Options Last Used Encoding ZALE B Displavs the full range of connection options see A T UR E gt Appendix 2 for more details Pa d go Connection info Security Method RA2ne Z Displays various connection and display details Encryption No Encryption About Displays information about your VNC viewer ie About VNC Viewer for Windows B Y VNC Viewer Personal Edition Ve Built on Jul 12 2005 at 15 17 38 Copyright RealVNC Ltd 2002 2005 See http www r
72. ill or won t be granted access to the iPEPS If this option is left unchanged then the default entry of 0 0 0 0 0 0 0 0 ensures that access from all IP addresses will be permitted See Setting IP access control for details ADDER OPERATION emnes INSTALLATION FURTHER A e c E z INDEX 51 Setting IP access control The golden rule with this feature is Include before you exclude or to put it 1 another way Arrange allowed addresses in the list before the denied addresses This is because the positions of entries in the list are vitally important Once a range of addresses is denied access it is not possible to make exceptions for particular addresses within that range For instance if the range of addresses from A to F are denied access first then the address C could not be granted access lower down the list Address C needs to be placed in the list before the denied range IMPORTANT This feature should be configured with extreme caution as it is possible to deny access to everyone If such an error occurs see Clear IP access control for details about how to regain access fidd Renove Up Doun Edit 0 El 0 0 0 0 0 0 0 0 y IP ficcess Control In the list access control addresses prefixed by are allow entries while those prefixed by are deny entries To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click t
73. imum size for both the width moves and height settings OPERATION conncunaion INSTALLATION FURTHER INFORMATION 30 Virtual Media The Adder Virtual Media feature allows vou to remotelv make files available to the host computer linked to the iPEPS Single files or collections of files and folders up to 2GB in size can be quickly transferred via the VNC link This can prove to be an invaluable tool when upgrading the host computer from remote positions In order to use the Adder Virtual Media feature the VM link must be made between the iPEPS and a USB port on the host computer See Host computer connections for details To remotely transfer files to a host computer 1 On the remote system log into the iPEPS using the VNC viewer in the usual manner 2 On the remote system select the file s folder s or storage device i e floppy disk hard drive CD ROM memory stick that you wish to transfer to the host computer to a maximum of 2GB in either of the following ways e Within the VNC viewer window press F8 and then V A quick scan will be made of the available storage devices and a popup similar to the following will be displayed Virtual Media Drive co Drive E si C File Drive Type Block Size 2048 bytes Image Size 0 bytes v Read only Cancel Select the required storage device or file folder choose an appropriate Drive Type virtual CD floppy or disk directory and click OK Th
74. ingle mouse mode does not require calibration Resync Mouse This option has the same effect as the button on the menu bar and re synchronises the local and remote mouse pointers Refresh Screen This option refreshes the whole screen image to remove any artifacts from moved screen items This is useful when using very low refresh rates on slow speed communication links ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION Mouse Control This option displavs a mouse control dialog and is useful when the remote cursor is failing to respond correctly to your mouse movements even after using the Resync mouse option The mouse control dialog allows you to control the remote mouse cursor using a selection of buttons that you click with your local mouse Mouse Control Click to produce a single mouse click for the left centre or right mouse buttons Click to produce a continuous mouse click and hold for the left centre or right mouse Click to move the remote buttons mouse cursor up down left or right Click to calibrate the remote mouse lt J Relative 21 Pecommeett For a USB mouse allows you to choose between Relative standard and Absolute positioning modes For the latter all connected host computers must support absolute positioning devices Restore Mouse Restore PS2 Mouse Restore IntelliMouse Cancel Click to display the Restor
75. ion Allows you to select which data can V Pass special keys directly to server be transferred between server and Menu key F8 viewer Cancel Send pointer events to server When un ticked the VNC viewer will not send mouse movement or click data to the iPEPS or host system Send kevboard events to server When un ticked the VNC viewer will not send kevboard information to the iPEPS or host system Send clipboard changes to server This feature is restricted to software server versions of VNC and has no effect on iPEPS installations Accept clipboard changes from server This feature is restricted to software server versions of VNC and has no effect on iPEPS installations except for retrieving the activity log as described in the logging and status section Rate limit mouse move events When ticked this feature reduces the mouse movement information that is sent to the iPEPS and host system This is useful for slow connections and you will notice that the remote cursor will catch up with the local cursor roughly once every second Enable 3 button mouse emulation This feature allows you to use a 2 button mouse to emulate the middle button of a 3 button mouse When enabled press the left and right mouse buttons simultaneously to create a middle button action You are advised to generally use a 3 button mouse Pass special keys directly to server When ticked special keys the Windows key the Print Screen key Alt T
76. layout admin password time and date Controlling the local configuration menus The local menus use only the keyboard Use the keyboard arrow keys to move the green highlight indicator to the required position Then either type the required information or use the left and right arrows to change multiple choice items as appropriate Requires you to configure the various key aspects of the IP network port addressing This screen uses your mouse movements or keyboard inputs to create random data This unpredictable information is then combined with several other factors to develop the basis of the encryption keys that are used to establish secure continued remote links Problems The iPEPS asks for an unknown admin password ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Part 1 Initial configuration Dual Access model To perform the initial local configuration Dual Access model oniv 1 Edit the Unit config screen The kev elements here are 3 Move the mouse and enter changing key sequences within this screen ree Admin password iPEPS Enter a password of at least Hardware ARQ3 six characters that has a mix fidder iPEPS Secure Keys Firmware 0 33 of letters and numerals The Keubd Layout UK gt background colour provides Random data is required to fidmin Passud an indication of password generate encruption keys Unit Name iPEPS suitability and is initially red for se
77. ll of the fourth octet must be zeroes 192 168 142 67 192 168 142 68 192 168 142 72 192 168 142 80 192 168 142 88 192 168 142 93 255 255 255 255 255 255 255 252 255 255 255 248 255 255 255 248 255 255 255 252 255 255 255 255 defines 1 address 67 defines 4 addresses 68 to 71 defines 8 addresses 72 to 79 defines 8 addresses 80 to 87 defines 4 addresses 88 to 92 defines 1 address 93 FURTHER A S c E z INDEX 57 Ports If you accept the analogy of IP addresses being rather like telephone numbers then think of ports as extension numbers In a company of any size you generally wouldn t expect the accounts department to share the same telephone with the technical department Although their calls may all be related to the same company they concern very different aspects of that company It is the same with IP network connections Although you have only one network link into your computer and only one IP address phone number you are probably performing many different tasks through that one link often at the same time Thus when you browse the web your outgoing requests and the incoming information are all channelled through port 80 When you send an email it travels through port 25 and when you transfer files you are without knowing it using port 20 At the border crossing between the wider Internet and every local network attached to it there is a router that is usual
78. ly combined with a firewall One of its main tasks is to direct incoming traffic to the correct place within its local network A key piece of information to help it do this is the port number User with VNC viewer accesses IP address 129 7 1 10 this automatically uses port 5900 User accesses the company website at 129 7 1 10 this automatically uses port 80 Router firewall address 129 7 1 10 Router is programmed to send port 5900 VNC traffic to local address 192 168 0 3 and port 80 web traffic to local address 192 168 0 42 Web server ADDERLINK Web server has the local IP address 192 168 0 42 iPEPS has the local IP address 192 168 0 3 Security issues with ports The settings of port numbers become important when the iPEPS is situated behind a network firewall In order for a remote VNC viewer or web browser to make contact with your iPEPS it is necessary for the firewall to allow communication through a particular numbered port to occur One specific function of firewalls is to restrict access to ports in order to prevent malicious attackers using them as a route into your network Every new port that is opened offers a new possibility for hackers and so the number of accessible ports is purposefully kept to a minimum In such cases it may be advantageous to change one or both iPEPS ports to use the same number The other alternative is to place the iPEPS unit outside the firewall and take full advantage of its
79. ly uses port 5900 Firewall router address 129 7 1 10 The firewall routes the request from the VNC viewer on port 5900 through to the iPEPS at local address 192 168 0 3 iPEPS has a local address and net mask i e IP address 192 168 0 3 Net mask 255 255 255 0 ADDERLINK To discover a DHCP allocated IP address Once a DHCP server has allocated an IP address you will need to know it in order to access the iPEPS via a network connection To discover the allocated IP address 1 In either the local or remote Network configuration screens set the Use DHCP option to Yes and select Save Once the page is saved the iPEPS will contact the DHCP server and obtain a new address 2 Re enter the same Network configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arrange for your iPEPS to be accessible using a name rather than an IP address This can be achieved in two main ways For small networks that do not have a DNS Domain Name System server edit the hosts files on the appropriate remote systems Using the hosts file you can manually link the iPEPS address to the required name For larger networks declare the IP address and required name to the DNS server of your local network The actual steps required to achieve either of these options are beyond the scope of this document ADDER OPERATION CONFI
80. mation from the Network Time Protocol server listed in the NTP Server IP address field NTP Server IP address Optionally enter the IP address for a known Network Time Protocol server Set Time from NTP Server Click to immediately use the time and date information from the listed NTP server Timezone specifier Optionally enter a recognised timezone specifier related to the current position of the iPEPS When an NTP server is used the specifier will be used to provide the correct real time The timezone specifier takes the following form std offset dst offset start time end time The std and offset specify the standard time zone such as GMT and O or CET and 1 or EST and 5 respectively The dst string and offset specify the name and offset for the corresponding Daylight Saving Time zone if the offset is omitted it defaults to one hour ahead of standard time The remainder of the specification describes when Daylight Saving Time is in effect The start field is when Daylight Saving Time goes into effect and the end field is when the change is made back to standard time The most common format used for the daylight saving time is Mm w d Where m specifies the month and must be between 1 and 12 The day d must be between 0 Sunday and 6 The week w must be between 1 and 5 week 1 is the first week in which day d occurs and week 5 specifies the last d day in the month The time fields specify when in the local time currently
81. me x isa A Z f i www ctxd com Adder Corporation 29 Water Street Adder Asia Pacific 6 New Industrial Road OPERATION enne INSTALLATION 65 Index A Access control configuration 52 mask calculation 57 Access mode shared amp private 26 Account creation for users 47 Address explanation 55 Addressing DNS 19 network issues 19 Admin password initial setup 12 local setting 36 Advanced unit configuration 49 Artifacts on screen 25 Assistance from Adder 34 Auto calibrate 27 Auto select 40 45 Binarv net masks 56 Browser connection 24 C Cables 5 Cable specifications 55 59 60 61 Calibrate mouse 26 screen 27 Calibrate all video settings 29 Clear IP access control local setting 37 Colour level 40 Configuration initial steps 11 remote 17 Connections host computer 7 kevboard 8 local 21 modem 9 monitor 8 mouse 8 network port 8 remote 22 Connector specifications 59 Control menus for local connection 35 for remote connection 25 46 Controls viewer options 27 D Date local setting 36 DHCP discovering allocations 19 during initial setup 12 local setting 37 remote setting 51 DNS addressing 19 E Encryption key 12 Encryption settings 13 viewer 33 End user licence 63 F Firewall 18 Firmware current version 48 Force encrvption 36 Full screen mode escape from F8 25 G Gatewav local setting 37 remote setting 51 H
82. min password for administration use only and use a non admin user profile for day to day access Use the latest Secure VNC viewer this has more in built security than is available with the Java viewer To download the viewer Use non standard port numbers Restrict the range of IP addresses that are allowed to access the iPEPS to only those that you will need to use To restrict IP access Do NOT Force VNC protocol 3 3 Remote configuration e Ensure that the computer accessing the iPEPS is clean of viruses and spyware and has up to date firewall and anti virus software loaded that is appropriately configured Avoid accessing the iPEPS from public computers Security can be further improved by using the following suggestions Place the iPEPS behind a firewall and use port the numbers to route the VNC network traffic to an internal IP address Review the activity log from time to time to check for unauthorized use e Lock your server consoles after they have been used A security white paper that gives further details is available upon request from Adder Technology Limited Ports In this configuration there should be no constraints on the port numbers because the iPEPS will probablv be the onlv device at that IP address Therefore maintain the HTTP port as 80 and the VNC port as 5900 Addressing When the iPEPS is situated alongside the firewall it will require a public static IP address i e
83. ministrator for details fidder iPEPS Module Control MShared The local control menu contains numerous options the most useful of which are Access mode Allows you to select a Private mode in order to prevent other logged on users from viewing your actions on the host computer Use and id to change between modes Note For the courtesy of other users this mode should be used sparingly The admin user has the ability to overrule the private setting e Return to host Quits the control menu and displays the host computer screen ADDER INSTALLATION Z i D g M E Z o ie OPERATION FURTHER INFORMATION 21 Local connection continued To avoid the hall of mirrors effect IMPORTANT Never configure a svstem so that vour viewer is viewing itself When controlling a host computer using the locallv connected kevboard video monitor and mouse it is possible to use the VNC viewer or a browser if the host computer is networked to create a remote link back to itself This will set up a hall of mirrors effect where the computer is viewing itself into infinitv While technically possible the iPEPS unit is not designed to withstand this treatment and could sustain damage Remote connections From a remote system you connect to the iPEPS using either of two types of viewer VNC viewer ADDERLINK Web browser ADDER OPERATION conncunsion INSTALLATION FURTHER INF
84. n Part 1 of their configuration but behave in an identical manner for the Part 2 configuration Part 1 Initial configuration This part of the configuration takes place using either a locally connected keyboard and video monitor Dual Access model only or a computer connected to the same local network as the iPEPS It allows you to set up key basic details network essentials and security key creation Part 1 Initial configuration Dual Access model When controlled via the locally connected keyboard and video OR monitor as the iPEPS Dual Access model is switched on for the first time it will take you through a set up sequence consisting of three main screens Unit Conf ig auk GPEPS O o Hirit Y M16 mins gt por ss zv 105 du 420075 Always On r Unit config screen Netuork Conf ig Network config screen Part 2 Remote configuration This part of the configuration takes place using a remote network connection It allows fine tuning of the part 1 configuration items plus the creation of multiple user accounts Go to Part 2 Remote Part 1 Initial configuration Standard or Dual Access models Connect the iPEPS to an IP network and use a computer located on the same network to connect to the iPEPS See page 16 for details Secure Keys Secure keys screen Allows you to determine a mixture of basic and fundamental setup details such as the keyboard
85. ng the Software 7 General Terms 7 1 The construction validity and performance of this Agreement shall be governed in all respects by English law and the Parties agree to submit to the exclusive jurisdiction of the English courts 7 2 If any provision of this agreement is found to be invalid by any court having competent jurisdiction the invalidity of such provision shall not affect the validity of the remaining provisions of this agreement which shall remain in full force and effect 7 3 No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term 7 4 This agreement constitutes the entire agreement between you and RealVNC ADDER OPERATION enne INSTALLATION FURTHER A S c E z INDEX 63 Radio Frequencv Energv A Categorv 5 or better twisted pair cable must be used to connect the iPEPS unit in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances European EMC directive 89 336 EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specificatio
86. ns in the European standard EN55022 These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that harmful interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart J of part 15 of FCC rules which are designed to provide reasonable protection against such interference when the
87. nverter plugs KVM cable set What you may additionally need Squid power cable Power adapter plus country specific power cable Standard version power adapter capable of supplying a single iPEPS units directly or up to two iPEPS using the Squid power cable Part number PSU IEC 5VDC Heavy duty version power adapter capable of supplying up to four iPEPS units using the Squid power cable Part number PSU IEC 5VDC 4AMP KVM cables One set per connected computer Part number VKVM xM where x is the cable length in metres 1 2 5 or 10 CCSUN converter Required to connect Sun computers that use a mini DIN port to connect their keyboard and mouse Part number CCSUN xM where x is the cable length in metres 2 50r 10 Allows up to four iPEPS units to be powered from a single power adapter Part number CAB XSERIES AWAY PWR iPEPS Dual Access rack plate Part number MET IPEPS DA FASCIA ADDER OPERATION enne INSTALLATION FURTHER INFORMATION Installation Mounting The iPEPS offers two main mounting methods e Supplied four self adhesive rubber feet e Rack mount brackets see below Connections KODERLINK An extra width rack bracket is available as an optional extra for the iPEPS Dual Access model A rack bracket is supplied with each iPEPS standard model ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION
88. nvironment 1 1 or above ADDER OPERATION conncunsion INSTALLATION FURTHER INFORMATION Further information This chapter contains a varietv of information including the following Troubleshooting e Getting assistance see below ADDER Remote network users are unable to contact the iPEPS Troubleshooting see right Check that the correct address is being used by the remote users Appendices Check the network settings Check that the users network address has not e Appendix 1 Local configuration menus been excluded in the IP access control section e Appendix 2 VNC viewer connection options e f the iPEPS is situated behind a firewall check that the relevant ports are e Appendix 3 VNC viewer window options being allowed through the firewall and are being correctly routed e Appendix 4 Browser viewer options e Check the end panel indicators the LNK indicator should be on If the network link is a 100Mbps connection the 100 indicator should also be on e Appendix 5 Remote configuration menus e Appendix 6 Addresses masks and ports The remote cursor is not correctly responding to my mouse movements e Appendix 7 Cable specifications Recalibrate the mouse When doing so ensure that the host system does not have mouse cursor trails enabled and that the top left corner of the Appendix a Hotkey sequence cades screen is clear of application windows e Appendix 9
89. orce UNC Protocol 3 3 Idle Timeout minutes Protocol Timeout seconds Mouse Latency Allowance milliseconds Mouse Rate milliseconds E LL im 5l f eme 5 Replace oldest connection gt a Upgrade Firmware Background Refresh Rate Single Mouse Mode Mouse Suitch Behaviour for admin connections when limit reached Use VESA GIF Advanced Unit Configuration Cancel To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Unit Configuration option 4 Click the Advanced Unit Configuration option Force VNC Protocol 3 3 IMPORTANT The use of this option is not recommended Protocol 3 3 is a legacy version that does not offer any encryption Idle Timeout Determines the period of inactivity on a remote connection before the user is logged out The idle timeout period can be set to any time span expressed in minutes Note The Screensaver option serves a similar purpose for local connections Protocol Timeout Sets the time period by which responses should have been received to outgoing data packets If the stated period is exceeded then a connection is considered lost and terminated Mouse Latency Allowance This option is used during calibration to account for latency delays caused as signals pass through a device introduced by some KVM switches from alternative manufacturers
90. ot reproduce publish transmit modify create derivative works from publicly display the Software or part thereof Copying or storing or using the Software other than as permitted in Clause 2 is expressly prohibited unless you obtain prior written permission from RealVNC 2 Permitted and Prohibited Uses 2 1 During the term of this Agreement and as long as you comply with the terms of this agreement you may use the Software only with the Product for your personal use or for the internal use of your business You may make as many copies of the Software as you require for your own internal business purposes only and for archival purposes You are expressly prohibited from distributing the Software in any format in whole or in part for sale or for commercial use or for any unlawful purpose 2 2 You may not rent lease or otherwise transfer the Software or allow it to be copied Unless permitted by law you may not reverse engineer decompile or disassemble the Software 3 Warranty REALVNC DOES NOT WARRANT ANY RESULTS OBTAINED USING THE SOFTWARE TO THE EXTENT PERMITTED BY LAW REALVNC DISCLAIMS ALL OTHER WARRANTIES ON THE SOFTWARE EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT OF THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOE
91. r from the iPEPS The iPEPS has the ability to distribute its own VNC viewer application To download the VNC viewer 1 Open your Web browser 2 Enter the network address where the iPEPS is situated in the form http 192 168 0 3 and make the link 3 In the opening iPEPS screen click the link that offers to download the secure VNC viewer from the unit 4 Save the download file vncviewer exe to your system Select and run the downloaded file and then connect to the iPEPS using the VNC viewer application Ui If you need to enter a port number Usually when you make a network connection to the iPEPS either using the VNC viewer or a Web browser you simply enter the IP address i e 192 168 0 3 However if a special configuration is necessary then you may be asked to specify a port number as well as the IP address What is a port To enter a port number in a Web browser 1 Enter the required IP address in the usual Address box i e http 192 168 0 3 2 Atthe end of the IP address add a single colon and then enter the port number in this example the required port number is 8000 i e http 192 168 0 3 8000 3 Continue with the standard Web browser instructions To enter a port number in VNC viewer 1 Enter the required IP address in the usual Server box i e http 192 168 0 3 2 Atthe end of the IP address add two colons and then enter the port number in this example the required port number is 11590
92. ranet or the wider Internet depending on how the iPEPS is connected Power This option has no effect on iPEPS installations ADDER OPERATION emnes INSTALLATION FURTHER A e z E e z INDEX 47 Unit configuration This page provides access to a selection of both basic and fundamental settings for the iPEPS Many of the settings displayed here are also accessible through the on screen menu on the locally attached keyboard mouse and monitor EEI Logged on users admin Hardware Version Firmware Version Host Keyboard Layout fidmin Passuord Unit Name fm 9j IT lt f trae bl Advanced Unit Configuration Local Hot Key Sequence Screensaver Timeout Encryption Unit Configuration Cancel Hardware Version Indicates the version of the electronic circuitry within the iPEPS unit Firmware Version Indicates the version of the hardwired software within the iPEPS flash memory Host Keyboard Layout Use the arrow buttons to match the keyboard layout expected by the host system Admin Password Enter the password that will be used to gain administrator access to the iPEPS There can only be one admin user and only that user is given access to the configuration menus To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Unit Configuration option Unit Name The name entered h
93. s 192 168 1 42 4 Click the OK button Depending on the options selected you may need to confirm certain items A connection attempt will be made and if successful an authentication dialog will be displayed VNC Authentication 192 168 1 42 No Encryption Cancel n Username Password 5 Enter admin as the Username leave the password entrv blank and click the OK button The viewer window should now open IE oor kal if Controls Ki Shared gt admin Conf igure Click the Configure button 6 Click the Configure button to display the Configuration menu You are now ready to begin Part 2 of the configuration Use the various options particularly the Unit Configuration and Network Configuration options to arrange the iPEPS to suit your requirements Unit Configuration Time amp Date Configuration Network Configuration Logging and Status Return to Host If the iPEPS does not respond on the network The iPEPS network address has been previously changed from its factory default then it won t respond when you try to make initial contact Try resetting it to its default address 192 168 1 42 and other settings by performing the following 1 Remove all power to the device 2 Set switch 2 on the side of the unit to its ON position 3 Apply power to the device After about two seconds the VNC indicator will light Before the indicator extinguishes
94. s in the IP access control section Address ranges Although you can define ranges of addresses due to the way that the mask operates there are certain restrictions on the particular ranges that can be set For any given address you can encompass neighbouring addresses in blocks of either 2 4 8 16 32 64 128 etc and these must fall on particular boundaries For instance if you wanted to define the local address range OPERATION mne INSTALLATION Network address entry Mask entry 192 168 142 67 to 192 168 142 93 The closest single block to cover the range would be the 32 addresses from 192 168 142 64 to 192 168 142 95 The mask needed to accomplish this would be 255 255 255 224 When you look at the mask in binary the picture becomes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 01000000 to 95 01011111 would all be treated in the same manner See Net masks the binary explanation for details When defining a mask the important rule to remember is There must be no ones to the right of a zero For instance ignoring the first three octets vou could not use a mask that had 11100110 because this would affect intermittent addresses within a range in an impractical manner The same rule applies across the octets For example if vou have zeroes in the third octet then a
95. sage for every recipient was shoved straight out onto the Internet the whole thing would grind to a halt within seconds Net masks keep local traffic just that local Want to know more ADDER OPERATION emnes INSTALLATION FURTHER A S c E z INDEX 55 Net masks the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers binary this is native digital where everything is either a 1 one or O zero on or off yes or no The net mask operation described on the previous page is known as a bit wise AND function The example of 255 255 255 0 is handy because the last octet is completely zero and is clean for illustrative purposes However actual net mask calculations are carried out not on whole decimal numbers but bit by bit on binary numbers hence the term bit wise In a real local network a net mask might be 255 255 255 240 Such an example would no longer be quite so clear until you look at the net mask in its binary form 11111111 11111111 11111111 11110000 In this case the four zeroes at the end of the net mask indicate that the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final result uem m Sie Ee ql ca un b b n i Decimal octet prior to AND UAEA 1 oper
96. scroll twice press 1 then enter then release all keys equivalent definition is SCROLL SCROLL SCROLL SC ROLL 1 ENTER 1 ENTER Using abbreviations To reduce the length of the key definitions any unique abbreviation for a key can be used For example scroll scr and even sc all provide an identifiable match for ScrollLock whereas en could not be used because it might mean Enter or End ent would be suitable for Enter Note Hotkey sequences and abbreviations are not case sensitive For information about where to enter these codes please see the sections Host configuration or Keyboard control ADDER OPERATION enne INSTALLATION FURTHER A e c E z INDEX 60 Appendix 9 Supported video modes The following video modes are supported and can be automaticallv configured bv the iPEPS If a recognised video mode cannot be found the iPEPS will graduallv change some of the kev parameters to discover whether a video lock can be achieved Support for VESA GTF Generalized Timing Formula is available and can be enabled via the Advanced Unit Configuration screen The half width video modes capture everv other pixel These are not generallv recommended for normal use but mav be used for emergencv access to high resolution high frequency system screens Half width screens can be expanded to normal width using the scaling features of the viewer ADDER vesa 720 x 400 8
97. ssary Network configuration Here you can alter any of the existing network settings plus you can take advantage of the IP access control feature that lets you to specifically include or exclude certain addresses or networks Logging and status Provides various details about the user activity on the iPEPS For more information about each menu option please see Appendix 5 Remote configuration menus in the Further information chapter To perform the remote configuration 1 Use either the VNC viewer or a standard web browser to make remote contact with the iPEPS see Connecting to the iPEPS for more details 2 If the username entry is not blanked out enter admin Then enter the password that was set during the local configuration stage if no password was set then just press cp Once logged in the iPEPS will show the video output from the host system if one is connected or otherwise a No Signal message 3 Click the Configure button in the top right hand corner of the window to display the configuration menu 4 Several of the options within the configuration menu duplicate those that are available in the local configuration Dual Access model only However there are other settings that are only available here ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Networking issues Thanks to its robust securitv the iPEPS offers vou great flexibilitv in how it
98. st screen of the initial configuration process will be displayed See Initial configuration for details To get here ADDER 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be different 3 Select Configuration 4 Select Reset configuration OPERATION II INSTALLATION FURTHER A e z E e z INDEX 38 Clear IP access control This option removes all entries from the IP access control feature within the iPEPS ADDER What is IP access control The IP access control feature configurable by a remote admin user allows certain network address ranges to be denied access to the iPEPS If set z incorrectly it is possible to exclude all network users and so this option provides 2 an emergency recovery point lt To clear IP access control H 1 Use the local kevboard and log on as the admin user E 2 Press hotkeys may be set differently 3 Select Configuration 8 4 Select Network Network Conf ig 3 configuration 3 5 Highlight the Clear IP E access control option 9 and press gl 255 255 255 0 z S E z amp o FURTHER INFORMATION 39 Appendix 2 VNC viewer connection options nectin h i When you are connecting to the VNC Viewer Connection Details IX ADDER iPEPS using the VNC viewer a IMPORTANT If you make any changes to the options given here and wish to n
99. t IP Network Mask Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general IP Gateway This is the address of the device that links the local network to which the iPEPS is connected to another network such as the wider Internet Usually the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network VNC Port This is the logical link through which communications with a remote VNC viewer will be channelled see What is a port The default setting is 5900 which is a widely recognised port number for use by VNC software However in certain circumstances it may be advantageous to alter this number see Security issues with ports for more details HTTP Port This is the logical link through which communications with a remote web browser will be channelled see What is a port The default setting of 80 is an established standard for web HTTP HyperText Transfer Protocol traffic though this can be changed to suit your local network requirements IP Access Control This section allows you to optionally specify ranges of addresses which w
100. ted for damage due to misuse or circumstances outside Adder s control Also Adder will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product Adder s total liability under the terms ADDER No user serviceable parts within power adapter do not dismantle e Plug the power adapter into a socket outlet close to the module that it is powering Replace the power adapter with a manufacturer approved type only of this warranty shall in all circumstances be limited to the replacement value of e Do not use the power adapter if the power adapter case becomes damaged this product cracked or broken or if you suspect that it is not operating properly If any difficulty is experienced in the installation or use of this product that you e f you use a power extension cord with the iPEPS make sure the total are unable to resolve please contact your supplier ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the iPEPS yourself Safety considerations when using power switches with iPEPS Follow the manufacturer s instructions when setting up and using power switching products Always ensure that the total ampere rating of the devices plugged into the power switching product
101. to calibrate for important information about this feature How do I remove traces of moved items from the screen When you move an item or window across the screen sometimes it can leave unsightly trails These are called artifacts and can be particularly prevalent when the connection speed is low To remove artifacts click the Controls button and select the Refresh screen option See Controls How do I make the most of a slow connection The VNC viewer is slightly better suited to slower connections than the browser viewer because it offers more options Click the Options button of the VNC viewer when entering the iPEPS address during log on Adjust the Threshold setting Ensure that the video Threshold setting is set higher than the automatic setting suggests Tweak this setting manually to ensure the best setting Fewer colours Select the Low 64 colours mode The Very low option offers hardly any improvement and looks a lot worse Rate limit mouse events When selected this mode greatly reduces the mouse movement data that are sent to the host computer When you move the local mouse the remote cursor will catch up roughly once per second ADDER OPERATION conncunron INSTALLATION FURTHER INFORMATION 25 Mouse pointers Both viewers provide a double mouse cursor to help overcome anv delavs caused by slow connections When you move your mouse you will see two mouse cursors a local one that
102. ttings of this option Single Mouse Mode Mouse Switch Allows you to select the mouse button combination that can be used to exit from single mouse mode when active Options are Disabled Middle Right Button Middle Left Button Behaviour for admin connections when limit reached Determines what should occur when four global connections already exist and a fifth administrator connection attempt is made Options are Replace oldest connection Replace newest connection and Don t replace Only non administrator connections can be terminated in this way Use VESA GTF When ticked the VESA Generalized Timing Formula will be used to help determine the correct input video resolution and timing details See Appendix 9 for a list of all supported video modes Upgrade firmware Places the unit into upgrade mode ADDER OPERATION i conncunsion INSTALLATION FURTHER A e c E z INDEX 49 Time amp date configuration This page allows you to configure all aspects relating to time and date within the iPEPS Logged on users admin Te ae je 2j x oie 2 lt foo gt Timezone specifier e g EST5 UTC Time And Date Use NTP E Set Time from NTP Server NTP Server IP address Time amp Date Configuration Cancel Time and Date Use the arrow buttons to set the correct current time Use NTP When this option is selected the iPEPS will synchronise its internal clocks using infor
103. turn to host Allows you to choose between Quits the menu and returns to Shared mode where all other the host screen logged on users can see your operations and Private mode where the screens of all other users are blanked Encryption settings The iPEPS offers a great deal of flexibility in its configuration and this extends equally to its encryption settings Due to the variety of situations in which it might be used and the range of viewer applications that need to view it a number of settings are available that might not make perfect sense at first glance However these settings should allow you to configure the iPEPS and the viewers to operate as required Factors to consider when setting these options might be Do all of the connections and operations require encryption e Will some users be using older VNC viewer versions iPEPS encryption settings The iPEPS configuration page offers three encryption settings Always on This setting will force all viewers to use encryption Note This setting will preclude any VNC viewer versions that do not support encryption Prefer off This setting does not enforce encryption unless a viewer specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up Prefer on This setting generally enforces encryption unless an earlier viewer version is unable to support it in which case the link will be un encrypted If a view
104. umber of options are available N e IEEE retain them for successive connection sessions you must save the changes CHI To do this change to the Load Save tab and click the Save button 4 MX Click here to 8 access the options E d There are six tabbed pages of options Z A ET Colour Encoding IT z Auto select Misc Identities Load Save Colour level E When ticked this option will Coos Encoding Sealing Inputs This section allows you to select the most appropriate colour level for the 2 examine the speed of your V Auto select Colour level Speed of the connection to the iPEPS Where the connection speed is slow or E connection to the iPEPS and apply A EE Ful all available colours inconsistent there will be a necessary compromise between screen response and 6 the most suitable encoding method gt ZALE O Medium 256 colours colour depth This option is suggested for the Hentie Low 64 colours e Full This mode is suitable only for fast network connections and will pass majority of installations Raw O Very lon 8 colours on the maximum colour depth being used by the host system z Preferred encoding e Medium 256 colours This mode reduces the host system output E There are three manually selectable to a 256 colour mode and is more suitable for ISDN and fast modem encoding methods which are connections o accessible when the Auto select e Low 64 colours This mode is suitable for slower modem connections
105. vity Indicates the level of video activity currently in progress Using automatic configurations e Every setting can be individually subjected to an automatic configuration click the appropriate Auto button and most can also be manually adjusted Use the Calibrate All button to automatically determine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements These OSD elements use different video rates to those of the host system and can affect the setting of the automatic threshold value iPEPS uses an improved calculation procedure to filter out the effect of these elements However best results are obtained when the screen contains only host system information Note To maximise performance the threshold level is automatically increased by 5096 when a slow link is detected Setting the Threshold manually Occasionally it can be useful to manually adjust the Threshold setting in order to achieve a setting that best suits your particular requirements 1 Use the Calibrate All function to ensure that all other settings are optimised 2 Click the Threshold left arrow button to decrement the setting by one and observe the Display Activity indicator 3 Repeat step 2 until the Display Activity indicator suddenly rises to a much higher level i e 5096 This will mean that you have reached the noise boundary At this point incr
106. y 2 Click either the Edit or Remove button as appropriate ADDER OPERATION emnes INSTALLATION FURTHER A e c E z INDEX 52 Hotkev sequences iPEPS allows you to enter commands that take the form of hotkey sequences that emulate standard keypress combinations ADDER Hotkey sequences Almost any combination of keypresses can be emulated using the following notations means press down the key that follows means release the key that follows means press and then release the key that follows means add a delay The standard delay period is 250ms however if a number immediately follows the asterisk this will define an alternate delay period in milliseconds A list of permissible keypresses and information about how to abbreviate them are given in Appendix 8 Notes e The entries are not case sensitive e t is not necessary to specify all keys to be released at the end because they are all released automatically after the last code Examples To send the command Ctrl Alt 4 you should use the following Ctr A t 4 To send the command Ctrl Alt 12 you should use the following 4Ctrl KALT4 142 the 4 1 entry causes the 1 key to be pressed and released before the 2 key is pressed OPERATION emnes INSTALLATION To send the command Scroll lock 1 4 Enter with a 500ms delay you should use A the following Scr 500 1 Ent a rz PE Ee Z fa

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