User Manual
Contents
1. o0 f Go 06 Go O Be S S U le a Rackmount System LED Front Panel Status Once powered on the EMR9000 front panel status LEDs should show the following to indicate normal operating status 1 Service Mute button Off 2 Power LED Green 3 Cooling fan LED Green 4 Thermal LED Green 5 System fault LED Green Note For optional RAID systems please refer to their respective manuals 29 Chapter 4 Software Installation 4 1 Milestone Installation Milestone XProtect Level The Comparisons between XProtect Essential Enterprise Professional Corporate are listed in the following chart Please select the appropriate level according to your needs Key Features Number of Connected Cameras Maximum Number of Users Video Export Format Web Client Archiving to Network Storage 3rd Party Application Integration Support for Video Analytics Scalable Multi server Solution Alarm Manager Map Function Centralized Management Flexible Event Rule Wizard Failover Servers XProtect Essential 26 52. C o 00000 a De Ln LA a C0 e E D Display ISS 0 hen Fumetiom 1 LCD Display Shows IP address of the EMR server 2 Enter Switch S 4 LED Indicators Indicates the network hard drive and system status 5 Power Switch Powers up the EMR When the power is on the power indicator will shine in blue 6 Front USB Connector Connects external accessories such as mouse keyboard or other external devices 7 Hard drives EMR system hard drive locations 8 Slot fans Four slot fans situated at the front panel 9 Video Backup Button 2 2 Rear Panel EMR2000 Series EMR5000 Series k A G SEED QAI ORRO ORO o 0 A E 6 6 3 E S A s SU eo ERRE m Qn 12 O Tl eE il O RH oo S n KG qp KS L JIL AG AG We m CA ay o
3. 5 Remove four retention screws The screws secure the hard drive to the drive tray 6 Replace the drive Secure the hard drive with the four retention screws as shown below 7 Insert the drive tray back to the enclosure Install the drive tray with the front bezel open When fully inserted close the front bezel 8 Lock the drive tray Turn the bezel lock to the vertical orientation locked position using a flat blade screwdriver Do not push the bezel lock while turning it otherwise the spring handle will pop out again 56 Note Never leave the bezel lock unlocked the controller might consider it as a sign of faulty drive 9 Check for hard drive error s by looking at hard drive status LEDs Make sure the status LED lights up green shown below 57
4. 17 0 17 N A U WSS ae D SS i a NY BB lt yp G Secure the bracket support to fix the slide rail length 6 Attach one cage nut 08 to the front of the rack post The cage nut will be used to secure the enclosure in place EO QE E K pa A T LEO O ZEGOE FLY Attach cage nut to front rack post 19 7 Lift the enclosure and align it with the slide rails on the rack keeping pressure even on both sides slowly push the enclosure into the rack Fasten one M5 x 35mm crosshead screw 07 on each side of the enclosure chassis ears to secure the enclosure onto the rack D D D OD D DD D D D DD D D D OOOOH RG H 0 S245892 fl Lo d ORC ra le o 0200 Tf lt gt e A HA Ar e L D D DD OOOOO One flathead screw on left and right chassis ear 8 Complete the slide rail and enclosure installation procedure by re securing the front panel Rack Mounting EonStor DS RAID Subsystem s Optional Mount the RAID underneath the EMR9000 system Note For more details please refer to the hardware manuals or quick installation guides that came with the RAID subsystem s 20 3 3 Adding Hard Drives Optional Hard drives are
5. EMR Series Professional Enterprise Megapixel Video Recorder User Manual Release 1 1 Surveon About This Document This manual introduces EMR series systems and the procedures on how to install monitor and maintain them Version History _ Revise the default RAID level for EMR5000 series to non RAID only 1 0 Initial release All the EMR series models are put into this manual both hardware and software aspects are covered All Rights Reserved Surveon Technology 2012 Copyright Statement No part of this publication may be reproduced transmitted transcribed Stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of Surveon Technology Inc Disclaimer Surveon Technology makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose Furthermore Surveon Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without notice Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc Other names prefixed with SMR
6. Rackmounting Slide Rail Contents 01 Front Bracket Left a 02 Front Bracket Right a Rear Bracket o 03 Rear Bracket 04 Bracket Support M5 x L10 Crosshead Screw 07 M5 x 35mm Cross Recess Round Head Screw M5 Cage Nut 1 1 2 2 E 05 M5 x 8mm peg e E EE 9 Installing Enclosure Slide Rails 1 Remove the front panel Ae GE nr C XN SS z E L i SHOES Ee co 9 ELT RS 2 Assemble the slide rail 03 by inserting the rear bracket into the ditch indicated by the blue circle of the front brackets 01 amp 02 Rear Front Assembling the slide rail 3 Determine where the slide rail 03 is going to be installed and adjust the length of the sliding front bracket 01 or 02 till it meets the front rack post 1O00 D DOD 000 0 0 GGG O O OO is cits e wie A Oooo o Alo Front rack post Rear rack post Adjust slide rail length 4 Screw one M5 x 5mm position screw 05 to the front rack post and two M5 x 5mm position screws 05 to the rear rack post top and bottom positions to secure the slide rail to the rack Front rack post Rear rack post Attach M5 x 5mm screws front and back to secure the slide rail 5 To fix the slide rails length attach a bracket support 04 to slide rail using three M5 x L10 crosshead screws 06 U 17 U 17 i 17
7. Chapter 5 System Maintenance css sss s s s c s s c e s c e s c e e e ae aeaaea aaaea 48 5 1 Replacing the Power Supply Module for Rackmount Series 48 5 2 Replacing the Slot Fan Module for Rackmount Series eesseees 51 5 3 Replacing a Hard drive for Desktop Series cccccecccceccccecccees 53 5 4 Replacing a Hard drive for Rackmount Series cesccccccccccccees 55 Safety Precautions g Electric Shock Warning This equipment may cause electric shocks if not handled properly m Access to this equipment should only be granted to trained operators and maintenance personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non field serviceable units such as the power supplies m The system must be unplugged before moving or in the even that it becomes damaged Reliable Grounding Particular attention should be given to prepare reliable grounding for the power supply connection It is suggested to use a direct connection to the branch circuit Check for proper grounding before powering on the device Overloading Protection The device should be installed according to specifications Provide a suitable power source with electrical overload protection Do not overload the AC supply branch circuit that provides power to the device ESD Precautions Please observe all conventional anti ESD methods while handling the devi
8. Surveillance Server LA Advanced Configuration Hardware Devices P Cameras and Storage Information H 4 Events and Output Central Server Access Master Slave E Users EN Services amp 1 Add Hardware Devices E O Alarms L 2 Configure Video and Recording ed 3 Adjust Motion Detection ap 4 Configure User Access Use the wizards to configure the surveillance system 1 Cameras and other hardware devices such as video encoders NVRs etc can be added to your XProtect system through the Add Hardware Devices wizard If microphones speakers are attached to a hardware device they are automatically added as well Note 1 The default video recording path is under C You should go to Advanced Configuration gt Hardware Devices gt Camera Name on the side bar of Milestone XProtect Management Application Windows to change it to D or other drive partitions 2 Audio settings should be disabled under Advanced Configuration for avoiding video loss of ONVIF cameras 2 You can quickly configure your cameras video and recording properties through Configure Video and Recording wizard 3 The Adjust Motion Detection wizard helps you quickly configure your cameras motion detection properties 4 The Configure User Access wizard helps you quickly configure clients access to the XProtect server as well as which users should be able to use clients Note For more details about the Wizar
9. XProtect Server on the EMR system Insert the LAN cable to the LAN port to connect the EMR to a local network where your IP cameras reside Connection to analog cameras is also available via an IP encoder Connect an external monitor capable of 32bit or higher color quality to the VGA Port to view the Milestone XProtect interface 24 Rackmount System Connection Concept For detailed optional RAID components and topologies please refer to their respective manuals Remote Milestone XProtect Smart IP Camera s Client Management Center ee ee Ethernet Management Connection HDMI or DVI Compatible Monitor oa m Management Port SAS Port n n n T a J O n O n n n Ethernet Connection iSCSI Connection USB Connection SAS Connection Note Shaded areas are optional devices The system conne
10. fan module status LED light up red 51 3 Hook your index finger around the latch and gently pull the slot fan module out of the enclosure 4 Insert the replacement module simply by inserting it into the enclosure 52 5 3 Replacing a Hard drive for Desktop Series The easiest way to find out if your hard disk drive has failed is by looking at the hard drive status LED If the power status lights up red it indicates that that particular hard disk drive has failed Hard drives are hot swappable to replace it please refer to the following procedure 1 Locate the failed hard drive with a red status LED hard drive status LED 2 Unlock the hard drive tray by turning the bezel to the unlock position 3 Open the tray bezel by pushing the release button indicated by the blue arrow and the front bezel will automatically open 53 54 Release button 4 Remove the drive tray by pulling it one inch away from the drive bay Wait for at least 30 seconds for the hard drive to spin down and then gently and carefu
11. is being written to or read from the drive Indicates that there is no activity on the disk drive 2 Power Status LED Green Red GREEN indicates that the drive bay is populated and is working normally RED indicates that the disk drive has failed or a connection problem occurred 14 Rear Panel Ethernet LED EMR8000 Series EMR2000 5000 Series 1 7 l O UO N Sal de pg V EMR9000 Series Name Color LED Status 1 Link Status LED Indicates that the connection is established Off Indicates that the connection is not established 2 Activity LED Amber Blink indicates data transfer activity 15 Chapter 3 Installation 3 1 Installation Flow Chart Please refer to the following installation flow chart according to the EMR series you have Installation Flow EMR2000 5000 EMR8000 EMR9000 Rackmounting V Adding Hard Drives Optional V V Cabling V V V Powering up EMR V V V Milestone XProtect Installation V y V RAID Configuration Management Intel Utility HighPoint Utility SANWatch Extending Trial Licenses for V y v Milestone XProtect Optional Installing SANWatch on Remote PC s as Storage V Management Center Optional 16 3 2 Rackmounting
12. pre installed in the EMR series Users can also add supplementary hard drives and do RAID configurations themselves Please refer to the following table for more details Mod l Numbers of Pre installed Default RAID Space for Additional RAID Options for ii Hard Drives Configuration Hard Drives Additional Hard Drives 1 HDD N A 1 HDD N A EMR2000 2 HDD N A 0 HDD N A EMR5000 1 HDD N A 4 HDD RAIDO 1 or above EMR8000 2 HDD RAID1 6 HDD RAIDO 1 or above Note 1 You should go to Windows Disk Management to allocate and format the logical drives set the block size as 64k You can choose to do this before or after the RAID configuration is done 2 In EMR5000 series RAID rebuild mode would decrease the recording performance depending on the number of channels Hard Drive Installation Prerequisites Purchase hard drives having the same capacity and using same interface with the pre installed ones Inserting Hard Drive into Drive Tray 1 Open the front panel of the EMR system 2 Press the release button indicated by the blue arrow on the bezel the bezel panel should open automatically and gently pull out the hard drive tray 21 MAAU AVATALATA HOGG OU ON ATA TA OGG paa M LOL COU WU OUO OOO TATATATATATATATA OO ATA FATA Y GG GGG GG AGG LG GGG GG GAG Ti ALATA UAG muuu WA A U A UAG AV QU GWA Dann ARRARIAL G DOGD GDG GD naana naan GGG WOAS GGG GGG GGA aana VA CATATZALATATATATA A GOGO t AU
13. select the SLC Tihs pen Pile Bare Ceram software Registration Service Center SY BICGrne bo Ghee Crane Sobat Regain SEET Your cere Pd Fonera iG Lede aL 5 In the menu for SLC properties use the Upload LRQ function to upload the generated lrq file 6 You will receive the updated permanent license file lic from Milestone via e mail Save it in the USB drive Step 2 Import License Offline 1 Move the USB drive back to your EMR system 2 On the Management Application s toolbar click File gt Manage License Offline gt Import License and select your saved lic file to import it 3 When the permanent license file is successfully imported click OK 47 Chapter 5 System Maintenance Warning 1 Do not remove a failed component from the system until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted 2 Qualified engineers who are familiar with the system should be the only ones who make component replacements 3 When inserting a removable module do not use excessive force Forcing or slamming a module can damage the connector pins either on the module itself or on the backplane The following components can be replaced e PSU module refer to Replacing the PSU e Slot fan module refer to Replacing the Slot Fan Module e Hard drive refer to Replacing a Hard Drive 5 1 Replacing the Power Supply Module f
14. select the temporary license file lic to import it When the file is successfully imported click OK permites Wirards Applicaton etines Help tt S Activate License Online Fd Export License For Activation nave Changes and Restart Services Activating License Online Add at least one camera to your EMR system On the Management Application s toolbar click File gt Activate License Online 44 File Services Wizards Application Settings Help J Save Save Changes and Restart Services E Activate License Online Manage License Offline k 1 Specify how many licenses you want for each device and click OK 2 If you are an existing user enter your user name and password to log in to the Software Registration Service Center If you are a new user click the Create new user link to set up a new user account in the Software Registration Service Center and follow the registration procedure When done click Activate 3 When your temporary license file lic is successfully updated click Close 4 Your license file lic is now updated and permanent updates are visible in your Hardware Device Summary table Activate using this process each time you add a new device Online Activation Error Messages Under rare circumstances you may receive one of the following error messages during online activation Should you receive one the following list of Problems and What to do will help you ide
15. JPEG AVI Native Database Yes XProtect Professional 64 Unlimited JPEG AVI Native Database Yes Yes Yes Yes Yes XProtect Enterprise 64 Unlimited JPEG AVI Native Database Yes Yes Yes Yes Yes Yes Yes XProtect Corporate 64 Unlimited JPEG AVI Native Database Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Installing Milestone XProtect Server on the EMR System Desktop systems Go to C Essential and double click the installation file Rackmount systems Go to C XProtect Enterprise or C XProtect Professional or C XProtect Corporate and double click the installation file Choose nstall Trial and follow the instructions to start the installation Note 1 The trial version can be used for 30 days Also video channels are limited to eight as the maximum You may purchase licenses for permanent use and channel additions Please go to Extending Trail License for Milestone XProtect System section for more details 30 Basic System Settings through Wizards The Milestone XProtect Management Application Windows will prompt after the XProtect server installation is complete Pe The Open Platform Company Kal Matrix Welcome to the XProtect Enterprise Management Application Use the wizards below to configure the surveillance system For detailed configuration of all settings use the Advanced Confiquration oie ah 8 Ge Gd
16. NOUNE V e orsacies occ EE E REE 2 CHECKS Usa nate tu de ooda ots vous beds wous toes noustudseouasegenetebutenotesaereestude out as 27 Rackmount System LED Front Panel Status e e eee 29 Chapter 4 Software Installation cccccccccecccccccecccecccecccecccecccecccecs 30 4 1 Milestone lnstallation cs sss ss sss sss ss ess es ess esse eaea a aeaaaee 30 MILCStONe 1 Sead R leuiississsniosriseniadi inen daar i aa 30 Installing Milestone XProtect Server on the EMR System cce c c e x x e x x e e ee 30 Basic System Settings through Wizards ccceeccecceecceccecceeceecceeces 31 Installing Milestone XProtect Smart Client on Remote PC s 006 32 Starting Milestone XProtect Smart ClI Nt cece e eee 32 4 2 RAID Configurations for Additional Hard Drives Optional 34 RAID Configurations through Intel Utility e x x e ec e x x e e eee 35 RAID Configurations through HighPoint Utility e x x cece x x e e ee 37 4 3 RAID Configurations for Eonstor DS RAID Subsystem s Optional 40 System Event Notifications sse c x x e c x c e e x x K e e eee 42 4 4 Extending Trial Licenses for Milestone XProtect css ss ecc eee ee eee eee 44 PROCONCIRION siseccavastesidvansesavataeaidvanses avaiaeaidvansesavasaeaudvauseses 44 Activating a License xx c c c c x x x c c e e ee eee 44 N Laeret el oere aE E AEE AE EEE ARRET dese died AEREE cies aioe ance E 45
17. To replace a PSU follow these steps 1 Disconnect the power cord 2 Loosen the retention screw indicated by the blue arrow that secures the extraction handle to the chassis LI I HTI 3 Remove the PSU module indicated by the blue arrow Grab the extraction handle and pull the handle upwards to disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU out of the system If the system is mounted in a rackmount rack use another hand to support its weight while removing the module i di 1 SED E BIOS UG JOQ KAREO 49 50 4 Insert the replacement module Make sure the 1 extraction handle is held at its highest position so that the saddle notches on the sides of the handle can snap onto the metal 2 anchor pins placed along the interior walls of the PSU slot Push the PSU into 3 chassis and when you feel the contact resistance use slightly more fo
18. U WOW WU PATEAT AAT Are W ATA ADD ta R AUG Ay va WAPATA u Aaara aa DOG AT avai a OGO A WOW CANA Aride zace A ATA VATA ARCATA TA Release button 3 Place the hard drive into the drive tray Make sure the hard drive s interface connector is facing the open side of the drive tray and its label side facing up Adjust the drive s location until the mounting holes in Secure the drive the drive tray are aligned with those on the hard drive with four supplied flat head screws 4 With the tray bezel open insert the hard drive and tray into the system TAU AARAAAAAABARARAGAA A QG GOGO GOGO TACALATATATATATANA TA TAATACATATA TA TA a UGG Aa BoD ManU G R QOO OGG WOH GUD ZaQVaaAUwBaBagaant anaa enclosure 5 Close the tray bezel 22 6 Use the small flat blade screwdriver to turn the bezel lock from the unlock to lock position 7 Repeat above steps to install other hard drives 8 Close the system front panel when you are done installing hard drives 23 3 4 Cabling Desktop System Connection Concept IP Camera s Remote Milestone XProtect Smart Client Management Center Ethernet Connection USB Connection Video Monitor Connection Note Shaded areas are optional devices Connect cables to the rear panel ports as follows Insert mouse keyboard to the USB port for installing Milestone E
19. also get the IP address for every RAID subsystem connected by long pressing the ENT key on its LCD panel Please refer to the software manual that came with your RAID subsystem s for more details 6 When completed all storage subsystems within the IP address range will appear in the sidebar ce E gt In Band Host IP 192 168 4 133 DS 125 G2240 A P 199 168 5 51 41 RAID Configurations through SANWatch Storage Manager The SANWatch storage Manager allows you to do subsystem configurations 1 In SANWatch Commander sidebar Connection View select the subsystem you want to configure 2 Click the Storage Manager icon 3 Choose Configuration for the user name and enter the password the password is not needed in default Enable SSL IZ User Mame Configuration Password Click Connect The Storage Manager will appear 4 Select Device gt Configuration gt Quick Setup from the sidebar The Quick Setup window will appear G Configuration 3 K Create Logical Drive eg A Existing Logical Drives Follow the instructions to create logical drives Note 1 Please refer to SANWatch User Manual for more details 2 You should go to Windows Disk Management to allocate and format the logical drives set the block size as 64k after the configuration is done In SANWatch the Notification Manager module collects the event status and sends them to the user through various channel
20. and EMR are trademarks of Surveon Technology Inc e Microsoft Windows and Windows are registered trademarks of Microsoft Corporation e Linux is a trademark of Linux Torvalds e Solaris and Java are trademarks of Sun Microsystems Inc All other names brands products or services are trademarks or registered trademarks of their respective owners Table of Contents ADOUE TINS DOCUING ME eranen e n eet etn tees ctr het ee uence aetna ow ns eset ees 2 WEISIOMN Tee cecceecapenesccarouecs ncgexsccuaseccsaceaansaevonns sennepesseeuatenesuaeee 2 yr ite Satemene ee eeaccins op beers crests ee eee EEEN 3 TAG OF COMI GINGS aac ces eoes outa nas I H 4 Safety Fi eaa 6 Device Site Recommendations sss esec ss sss ss ss sss ss es ss esse esae aaaea aaeeea 6 Chapter 1 Product QVerYiew csxe scs gs gna 06 0 RRR RR R AR RRR RR RN RR ARR 7 1 1 Features and Benefits c vse ssa s yesan es yga ears e RER RARE RNET 7 EMR2000 3000 ETIE a aaa 6 a 2 4 aT a Raa HHR ER A Ea TR Aa E 7 EMR8000 SOIC S cerror aien rE unc ROEE EEEE ENEE NEEE 7 SU AE OTE eaaa E E E E RAE EE E EEE sues 7 1 2 Specifications for the EMR Series css se c e c c e c e e c e c ee eean aaaea 8 NOGEU LIST TOF EMR SOIC eere eerie even cess ar TEE EE nine ee eeae ee sics 8 Hardware Specifications lt lt cccsxccticesessccewaviecccedestscanardsacareeseicawexioatewes 8 Chapter 2 Hardware Overview sss sss s s c s s c e e c es aeaa aeaa aaaea 9 Dl RONE PANG US cst cscs ce
21. ated by XProtect and save it in the USB drive 3 Move the USB drive with the lrq file to a computer with internet access Open an internet browser and go to Milestone s website at http www milestonesys com Select Software Registration from the top menu If you have used the Software Registration Service Center before log in with your e mail and password Otherwise click New to the System to create a new user account and register your SLC The Open Platform Company Products and Solutions Sales Partners industry Solutions C Protect IP Video Surveillance MProtect Add on Products Milestone Integration Matiorm SOK Wher To Buy L Custemer Stories The Goan Platten Gorey Software Registration Service Center io regier your Milestone Spree and fo Generis new License Keyt YOU Can use our TEW 876 heqetraten Service Lerner Pade rafer to foe goto mangal for or predic aveeleble fren gr Dow AS Bree 8 a d tplad geen of how Th License eye pra ied Tf yeu perce any problems your Milestone Farner wil be bl to help Ahan regabenng YEP hws plesta be paara HA5 ihe armai addres upad ihe eran addregs fo Whith the Licenbe Kaye Will be pert Meade vee pn emul pddreg thet a relevent people im your buemess can paces 0 more peppe should be able to generate Liter keyg K Lee at 17 a LE 5 a QL at T E EN al MYM UR SUIE U NS DS a New te the sypali 46 4 Under Current SLCs
22. b 1x HDMI 1x DVI 1x HDMI 2x1 GbE 2x 1 GbE f 7x USB2 0 4x 1Gb iSCSI e 1x e SATA 1x COM 2x 6Gb SAS 2x USB2 0 1x COM Flectrical e Input Voltage e Input Voltage Input Voltage Input Voltage 115 VAC 12VDC 5A 100 240VAC 3 5A 100 240VAC 4 8A 6A 240 VAC 3A e Power Consumption e Frequency Frequency 47 63Hz Power 380 watt Redundant in operation 43W 47 63Hz Power Consumption in Power e Power operation 430W Consumption in operation 43W Operating e Humidity 5 to 80 non condensing Humidity 5 to 95 non l e Temperature 5 to 40 C condensing Environment Temperature 10 to 35 C LED Indicator Yes Dimensions mm 190 H x 110 W x 225 H x 175 W x 245 D 310 H x 175 W x 50 4 W x 43 7 D x 4 3 H cm 245 D 380 D 19 85 x 17 2 x 1 7 Weight 3 kg 5 kg 8 9 kg 17 3kg without hard drives Certificate BSMI CB FCC CE Class B UL60959 1IEC60950 GOST FCC Class A CE CB UL60959 IEC 60950 CCC Chapter 2 Hardware Overview 2 1 Front Panel EMR2000 Series EMR5000 Series IS CT JATAHE HHN D 2 99 KLS HEREN NO ACTIA Ben Qa
23. ce The use of a grounded wrist strap and an anti static work pad are recommended Avoid dust and debris in your work area Device Site Recommendations The device should be installed according to specifications This device should be operated at a site that is m Clean dry and free of excessive airborne particles m Well ventilated and away from heat sources such as direct sunlight and radiators m Clear of vibration or physical shock Away from strong electromagnetic fields produced by other devices S Available with properly grounded wall outlet for power In regions where power sources are unstable apply surge suppression S Available with sufficient space behind the device for cabling Chapter 1 Product Overview 1 1 Features and Benefits Megapixel solutions are the key trend in video surveillance with the advanced benefit of 6 time better image clarity However high I O huge capacity and Stability of the overall system are major challenges for system integrators The Professional Enterprise Megapixel Video Recorders allied with the most qualified partners in the industry provide a high performance and reliable platform EMR2000 5000 Series The EMR2000 5000 series secures the multi channel megapixel recording performance The industrial grade design of 2 5 HDDs 2 GLAN have made EMR2000 5000 series absolute choices over the commercial PCs and the ideal solution for small retail gas station residential and sma
24. ction concept of EMR9000 Series is shown above Video Monitor Connection You can choose to use remote PC s for Milestone XProtect Smart Client SANWatch if RAID subsystem s is installed management Optional RAID subsystem s is connected via iSCSI SAS host connections When connecting RAID host ports connect all iSCSI ports to the GbE switch and connect one of the SAS ports on both EMR9000 series and RAID subsystems Note 1 It is recommended that only one type of RAID subsystem is connected at a time 2 For detailed RAID operations please refer to the hardware software manuals that came with your RAID storage system s 25 3 5 Powering up EMR Desktop System Attach the power cable to the power socket on the rear panel 2 EMR8000 Series Make sure the safety switch on the rear panel is 11 switched to the side which means that it is turned on 3 Press the Power Switch 4 See if the System LED is blinking which means the system is starting up 1 5 See if the Network LED has turned green which indicates power is on and network is connected 6 See if the HDD LED L is on which means the hard drive can be accessed 7 EMR5000 8000 series The Server name and the IP address will be shown on the LCD screen EMR Server 172 19 GATS 26 Rackmount System Once all of the disk drives have been properly installed and the I O ports or management inte
25. disks a 64K 1 Location Model Capacity Max Free Available Disks IS Tri HDS722525VLSA80 VNRJMHCECNST2M 249 98 GB 249 98 GB m 1 6 HDS 22525VLSA460 VNRJISEC6DBNLSM 249 96 GB 249 95 GB Capacity According to the max free space Maximum MB on the selected disks Create 5 The new disk volume will appear in the Logical Device Information after it is created successfully Logout Technologies fic Event Manage Logical Device Information Name Type Capacity Cache Policy BlockSize Sectorsize OS Name Status iy ARRAY _a a RAID 1 6 58 GB 5126 HPT DISK O 2 Normal Maintenance iy ARRAY a a RAID 1 241 39 GB 5126 HPT DISK 0 3 Normal Maintenance 39 4 3 RAID Configurations for Eonstor DS RAID Subsystem s Optional Installing SANWatch If you have installed Eonstor DS RAID subsystem s please install SANWatch for storage management Note 1 SANWatch can also be installed on the same PC 2 Only Windows Platform is introduced in this section For Linux Solaris and Mac users please refer to SANWatch User Manual for more details 1 Double click Setup exe in C SANWatch An auto run screen provides a hot link to the Windows Installer program Click on Windows Platform 2 Install the Java based GUI SANWatch main program Choose Full Setup single server and follow the instructions to start the installation 3 Restart your computer after the installation is complete Act
26. ds and Management Application please refer to Milestone XProtect Essential Enterprise Professional Corporate Administrator s Manual 31 Installing Milestone XProtect Smart Client on Remote PC s You must install Milestone XProtect Server on the EMR system while the XProtect Smart Client can be installed either on the system or on remote PC s Note For EMR9000 series the XProtect Smart Client is highly recommended to be installed on remote PC s To install Milestone XProtect Smart Client for remote managements 1 Copy the Milestone XProtect directory from your EMR series and save it in the USB drive 2 Insert the USB drive to PC s 3 Double click the installation files and follow the instructions to start the installation Starting Milestone XProtect Smart Client 1 Double click the Smart Client shortcut on your desktop or select Start gt Programs gt Milestone XProtect Smart Client gt Smart Client from Windows Start Menu to start the software 2 The Smart Client login window will prompt Connect to Server AProtect Smart Client Sever address Authentication Basic authentication Username 3 Specify your login information in the following fields s Server address Type the IP address of your EMR server s Authentication Choose Windows authentication current user with which you will be authenticated through your current Windows login by default and do not have to specify a
27. eries 5 SALE I IERTI PARP Seca E 0 L S aes 4 ss aK DOGG D l s POCOO Hee POC Meg HOGS H O 69 A V yar oO yar R 0 ad R be 2 a ooe Cosas 1 RS Toe C3 SUCHE leUo lOa esoe 1 k 2 n 3 ee 4 G K 6 S 7 C 8 Y 11 2 4 LED Definitions Desktop System LED Front Panel Name Color_ _ LED Status Indicates that power is on and network is connected Off Indicates that network is disconnected Blink Indicates that network activity is in progress Indicates that the hard drive can be accessed Off Indicates that a hard drive read write error occurred Blink Indicates one of the followings 1 Disk volume creation is in progress 2 Online RAID level migrat
28. es Enter the default user name RAID and password hpt for logging in Please note that the user name and password are case sensitive Event Task Setting Logout Help Please Login User Name RAID Password ees Login 3 3 Once successfully logged in the information of your hard drives and existing disk volume will be displayed Click Create Array Til Manage Setting Logout Help E EGALO Technologies dnc Logical Device Information Name Type Capacity Cache Policy BlockSize Ssectorsize OS Name iy ARRAY _a a RAID 1 6 55 GB 5126 HPT DISKO 2 iy ARRAY _a a RAID 1 241 39 GB 5126 HPT DISKO 5 Status Normal Maintenance Normal Maintenance Physical Device Information Location Model Capacity 1 5 HDT 225250LA320 VD541BT4E50UE 249 99 GB 1 6 HOT f22525DLA300 VDS41BT4E474VJ 249 95 GB aff HDS722525VLSA60 VNRIMACECNST 2M 249 96 GB 1 6 HDS722525VLS5A460 VNRJSECGDBNLSM 249 99 GB Rescan Beeper Mute Max Free 0 00 GB 0 00 GB 249 96 GB 249 965 GB 4 Choose array type and Initialization type Select All can be clicked to select 38 all the hard drives you have Click Create to start the configuration CLG LOL Manage Event Task Setting Logout Help E Technologies ine Create Array Array Type RAID 0 Array Name Defaut Initialization Method Quick Init Cache Policy Write Back E Block Size 64k Number of RAIDS member
29. ion is in progress 3 RAID rebuilding is in progress Indicates the system fan is malfunctioning pik an that system is starting up 12 Rackmount System LED Front Panel a O indicates the system is being serviced or is requiring services OFF indicates the system is not being serviced nor is requiring 1 Service services Mute button Press and release it immediately mutes the audible alarm Press and hold for more than two seconds sends a service notification to the host computer Green indicates the power supply Green unit is operating properly 2 Power Amber Amber indicates the power supply unit has failed Green indicates the cooling fan is G operating properly 3 Cooling fan daai Amber Amber indicates there is a cooling fan failure in the system 13 Green indicates the internal temperature is within the safety Grenj threshold 4 Thermal Amber Amber indicates that the internal temperature has gone over the safety threshold Green indicates the system is Green operating normally 5 System fault Amber Amber indicates the system has encountered abnormal conditions Drive Tray LED Two LED indicators are located on the right side of each drive tray When notified by a drive failure message you should check the drive tray indicators to find the correct location of the failed drive Blink Indicates that the data
30. ivating SANWatch Commander 1 Double click the desktop shortcut or select Start gt Programs gt Infortrend gt SANWatch from Windows Start Menu or to start the software 2 The Management Host Login window will prompt Management Host Login Fa IP address 192 168 4 133 Password IP address Enter the IP address of the EMR system Password Enter the login password The default setting is root Click OK after the address and password are entered 3 If you login using the default password root a warning message will appear asking you to change the password 40 FE Management Host Login Warning Default password found in this Management Host Do you wantto set password for Management Hostto login l DO not prompt the warning for This host again Click Yes to change the password or No to move ahead 4 SANWatch Commander will appear H SANWatch Commander File View Tools Language Help Physical View Connection View 5 For the first time login you will be required to assign a range of IP address for your RAID subsystem s The Auto Discovery function will scan for every connected RAID arrays IF Range 192 168 4 1 to 192 168 4 264 Specify the from and to addresses in the IP range fields Click Start to scan the network Searching for the subsystems might take a few minutes or more Once the scan is finished a message will prompt Click OK to proceed Note You can
31. ll business field application EMR8000 Series Built in with the HW RAID the EMR8000 secures the multi channel megapixel recording performance The industrial grade design of 8 HDDs dual display and 2 GLAN have made EMR8000 series an absolute choice over the commercial PCs and the ideal solution for mission critical projects such as hotel school bank and factory EMR9000 Series Built in with the world s leading EonStor HW RAID subsystem the EMR9000 series secures the multi channel megapixel recording performance while keeping the scalability for the maximum of 112 disks The industrial grade design of XEON Quad Core processor 2 SAS ports 6 GLAN and redundant module have made EMR9000 series an absolute choice over the commercial PCs and the ideal solution for mission critical surveillance projects such as hotel school bank factory transportation city surveillance and public utility 1 2 Specifications for the EMR Series Model List for EMR Series EMR2000 Series EMR5000 Series EMR8000 Series EMR9000 Series Professional Megapixel HW RAID NVR Enterprise Megapixel HW RAID NVR Hardware Specifications ae FMR2000 Series EMR5000 Series FMR8000 Series FMR9000 Series Intel Dual Core 1 8 GHz Intel Core i3 2100 Intel XEON Quad Core System Memory DDR3 2GB DDR3 4GB DDR3 4GB 24GB Max Chipset Intel ICHIR Intel Q67 Express Chipset Storage 3 5 SATA HDD HDD hot swappable e O Interface 1x D Su
32. lly remove the drive tray from the chassis 5 Remove the four retention screws that secure the hard drive from the sides of the drive tray two on each side 6 Install the replacement hard drive as shown below and reinserted into the enclosure Connector end 5 4 Replacing a Hard drive for Rackmount Series Warning 1 Keep a replacement on hand before replacing the hard drive Do not leave the drive tray open for an extended period of time or the internal airflow will be disrupted 2 Handle the drives with extreme care Carry them only by the edges of their metal covers and avoid touching their circuits part and interface connectors Detecting a Failed Hard Drive If a hard drive fails the system notifies you through the following indicators e Audible alarm refer to Audible Alarms e Hard drive tray status LED Replacing a Hard Drive 1 The hard drives are located behind the front panel indicated by the blue circle 2 Unlock the drive tray bezel indicated by the blue arrow Use a flat blade screwdriver to set the groove in the horizontal orientation 3 Open the drive tray Press the button The tray bezel will pop out 55 2 Ts 6 e ae n 4 Remove the drive tray Pull the tray one inch away from the enclosure Wait for at least 30 seconds for the disk drive to spin down and then gently withdraw the drive tray from the chassis
33. ntify the problem Unable to access license server Error activating license License not allowed Feature not registered Feature already in use Failed to login m Problem Online activation was not possible either due to a problem on the online activation server itself a problem with your connection to the online activation server or to a problem with the specified information such as username or password R What to do Contact Milestone Support support milestonesys com who will investigate the issue for you If activation has already taken place on another system activation should not be necessary as another system is already running with your activated licenses If you believe that this is wrong contact Milestone Support Support milestonesys com who will investigate the issue for you Activating License Offline Add at least one camera to your EMR system Step 1 Export License for Activation Offline 45 To export a license file with your currently added devices for activation do the following 1 On the Management Application s toolbar click File gt Manage License Offline gt Export License for Activation Wizards Application settings Help BETV ICES Export License For Activation a Import License Load Configuration from Restore Point Import Changes to Configuration 2 Specify a file name and location for the license request lrq file automatically gener
34. ny user name or password When ready click Connect 32 Note Please refer to Milestone XProtect Essential Administrator s Manual Smart Client User manual for more details 4 The Smart Client window will open Milestone XProtect Smart Client amp Playback M ka Private Shared 33 4 2 RAID Configurations for Additional Hard Drives Optional Hard drives are pre installed in the EMR series Users can also add supplementary hard drives and do RAID configurations themselves Please refer to the following table for more details Model Numbers of Pre installed Default RAID Space for Additional RAID Options for Bos Hard Drives Configuration Hard Drives Additional Hard Drives 1 HDD N A 1 HDD N A EMR2000 2 HDD N A 0 HDD N A EMR5000 1 HDD N A 4 HDD RAIDO 1 or above EMR8000 2 HDD RAID1 6 HDD RAIDO 1 or above Note 1 You should go to Windows Disk Management to allocate and format the logical drives set the block size as 64k You can choose to do this before or after the RAID configuration is done 2 In EMR5000 Series RAID rebuild mode would decrease the recording performance depending on the number of channels 34 RAID Configurations through Intel Utility 1 Click Intel Rapid Storage Technology shortcut on the desktop The program will prompt for creating disk volumes P l Your system is functhoning nanmaity tip Create Create a volume by combining avaliable di
35. or Rackmount Series The power supply modules PSUs are fully redundant and each PSU module is housed in a robust steel canister Detecting a Failed PSU If a PSU fails the system notifies you through the following indicators e PSUs are located at the rear and there one status LED 1 refer to Power Supply Unit PSU amp LEDs for LED definitions XS e Front panel LED status indicator refer to Front Panel 48 e Audible alarm refer to Audible Alarms Replacing the PSU A failed PSU should be replaced as soon as possible but only when you have a replacement module in your hand Contact technical support for more details refer to Customer Support Warning 1 Although systems can operate using a single PSU it is not advisable to run the system with a single PSU for an extended period of time 2 When a PSU is removed from the chassis the cooling module is also removed from the chassis Hence the airflow provided by the cooling module is also disabled With an empty module bay airflow will also be disrupted It is therefore strongly recommended to complete the replacement procedure in less than five minutes
36. rce to engage the back end connectors Push the handle downwards to secure the module 5 Fasten the retention screw 6 Reconnect the power cord 7 Power on the PSU module 5 2 Replacing the Slot Fan Module for Rackmount Series Warning Although the cooling modules are fully redundant it is not advisable to run the system with only one or two drawer fan module for more than five minutes There are also four slot fan modules located behind the front panel cover These cooling modules draw in air and cool the entire system enclosure while controlling the operating temperature within the chassis and therefore their working integrity should be maintained at all times Detecting a Failed Slot Cooling Fan Module If a cooling module fails the system notifies you through the following indicators e Front panel LED status indicator refer to Front Panel Status LED e Audible alarm refer to Audible Alarms Replacing the Slot Cooling Fan Module The failed cooling module should be replaced as soon as possible but only when you have a replacement module in your hand To replace the drawer fan module 1 Remove the front panel cover by loosening the two screws on both ends AMEN ERRES LANN 9 ANNY S AN OT See EL Q Sess w Eoo k d ee C N LOG x 85 S R E T S SL CS SEE p 2 Identify the faulty slot fan module by reading the slot
37. retete 3 G a SRS 4 a T 6 odo 1 Power Socket Used for connecting power cable 2 e SATA Port Used for connecting the EMR with e SATA drives external storage devices 5 Restore Button 8 Kensington Lock hole For use with a Kensington lock Please refer to your Kensington lock for instructions 9 COM Port 10 HDMI Port Used for connecting audio video devices such as video projectors and DVD players 11 Safety switch Used for preventing injury if someone inadvertently attempts to open the machine Please make sure it s on after the power cable is attached to the power socket 12 Audio Ports Used for attaching audio devices such as headphones and speakers 13 iSCSI ports iSCSI ports for RAID expansion purposes 14 SAS ports SAS ports for RAID expansion purposes 10 15 DVI port Used for connecting video devices such as video projectors and DVD players 2 3 Hard Drive Designation The hard drive arrangement for each system is shown below The general alignment is from left to right and or top to bottom in numeric order EMR2000 Series EMR5000 Series S o S h R S EMR8000 Series EMR9000 S
38. rfaces have been connected the system can be powered on Checklist BEFORE powering on the system please check the following Cable connections Make sure the system has been correctly connected to host computer s management computers or external networking devices refer to System Connection Ambient temperature Make sure the ambient temperature is within the operating conditions described in Environment Power Cable Connection amp Powering on Use the included cable clamps to secure power cord connections 1 Remove power cords and cable clamps from the accessory boxes 2 Combine cable strap with cable clamp 27 28 3 Attach cable clamps to the power cords by opening and enwrapping the plastic ring around the base of power cords 5 Adjust the position so that when a power plug is connected the barb anchor can be inserted into the anchor hole near the power socket indicated by the blue circle 6 Flip power buttons to the ON position on BOTH PSUs
39. s 1 Click the Notification Manager icon in SANWatch Commander sidebar 42 The Notification Manager will appear in the main window SNMP Email Broadcasting Fax MSN and SMS notification receivers can be set by clicking the corresponding icons E Bg 4 er B S Note Please refer to SANWatch User Manual for more details 43 4 4 Extending Trial Licenses for Milestone XProtect When you purchase the license key you receive a temporary The Trial Licenses for Milestone XProtect can be used for 30 days Please contact your dealer for purchasing XProtect license key license file lic including a Software License Code SLC Save the lic file and SLC in a USB drive Importing Licenses Offline Note 1 If your EMR system has internet access use online activation for a quick and convenient activation procedure 2 You cannot activate more licenses than you have bought If you have added more cameras than you have licenses for you must buy additional licenses before you can activate them 3 To get an overview of your licenses go to the Management Application s navigation pane expand Advanced Configuration select Hardware Devices and view your Hardware Device Summary table Insert the USB drive with the lic file and SLC to your EMR system 2 Start the Milestone XProtect Smart Client On the Management Application s toolbar click File gt Manage License Offline gt Import License and
40. sesir E wrens unset ee cwseoseccenesrescedsesecess 9 DiZ REA PTE H ees 10 2 3 Hard Drive Designation ssesessesesceseecesoececoececcececcesoeceseesecoeo 11 24 LED DOTMICIONS scneexcsctecnccc rieni shoesedeeaoeecneenes 12 Desktop System LED Front pPanel css x e x x e e ee eee 12 Rackmount System LED Front Panel cccceeccecceeccecceeceeceecceeces 13 RIVE TA ED wc A E EE ates aseuasevestenses 14 Rear Panel Etnernet En S eR rE S EE EEEE ES 15 Chapter 3 I cI e Ta rrarena orekon nrn nnn 16 3 1 installation Flow Cll TTT 16 3 2 RAC 2 eF eT ssa assis ers cassia nto arasess amino ans icine ie E E 17 Installing Enclosure Slide Ralls YR Z SR VR KRY A A Y LLAN RTK 18 Rack Mounting EonStor DS RAID Subsystem s Optional cceeees 20 3 3 Adding Hard Drives Optional ceccccncccccccccccccccccceccccccscees 21 Hard Drive Installation Prerequisites cccecceeccecccecceccecceeceecceeees 21 Inserting Hard Drive into Drive Tray ccecceccceccecceecceccecceeceecceeces 21 E C ADUNE ccccccccccceescecnenarseesece T E saraeececseecoteseiaseeeeseccates 24 Desktop System Connection Concept sssssseescesceesoeesersoeescesceesoeee 24 Rackmount System Connection Concept ssssescssseesccesceesocescesceesoeee 25 3 3 POwWe rine UD EMR sirrssrsunnanas nea AE 26 Desktop SYSTEM ss0 lt ccne caccacenesnsecen sencencensusecearsnseeccaunseoonseusaeoseenssouss 26 RACKI
41. sks to enhance your storage system C rae 3 rR hi E manage Click on any temeni in the storage system view to manage its properties D Arey ooo D MILESTONE nitiaizing O complete You can see the current status of your disk drives on the right hand side Click Create a custom volume on the left or the Create button on the top 7 current Status Your system i functioning normally A Create Create a volume by combining avalabie disks to enhance your storage system umo Chick on any Gemeni in the storage system view to manage its properties D arsyoo D MILESTONE inttia amp zing US complete 35 2 Select the RAID type Click Next to continue Select Volume Type Flexible date protection Recovery D gw R ahtime datt protector MAID 17 C7 Optinined disk perfermance RAID 0 EFfcient data hosing ard protection RAID 5 C Balanced performance S data peotectior RAID I a COTE pE to dis to cresie a volume where eadh disk ores an Bact Copy of the cata and erodes real time lardin aa 3 Select the disks for RAID configuration a TRN k L E r 4 K She C T E HB Ta Intel a 19 1 7 v i TT Status Creste LSet Name Volume 0000 Select two disks CE NP Disk on port 3 33 G8 af Dek on port 2 233 GB Specify khe GATE piit veume site 230475 Me Ay N RTD fj T irae Enable vol
42. ume write back cache GE w eae wotunne ack 0 Cancel More Pep oo tis BE For achieving better performance remember to tick Initialize volume in Advanced section Click Next to continue 4 After selecting the disks the systems will ask you to confirm the settings you have just made Click Create Volume to continue 36 5 The volume will start initialization after the configuration is done Please L Select Confirm Volume Creation BEE the Celera CGA HR EG PUL WARAING Reforming amp drive uperade or Cee ee BPE Te ice a Dee SE ee TE eee TEC 63 ee ee 16 GET P GP OUE Zb Back yp cate BT COPS oO The Oe hoe tee 2 ee depending on the mumier brd 8176 of Ee d YOU CR Coie eee er Bea eS rey d EE Create Vohine Cancel hic on thes BG wait until it is complete Note RAID initialization for EMR series might take several hours or more 6 vi The system will shut down after the initialization is finished Press the power switch to restart the system Go back to Intel Rapid Storage Tool again to check if the RAID is configured successfully After the initialization is complete please restart the system Go back to Intel Rapid Storage Tool again to check if the RAID is configured successfully RAID Configurations through HighPoint Utility k e m Manage Click HighPoint RAID Management Utility shortcut on the desktop The program will prompt for creating disk volum
Download Pdf Manuals
Related Search