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AIM R5.0 Software Update Manager

1. x Select criteria Enter matching pattern F Enter matching pattern t42 Select Communication Manager o 0 Select PIM group None Select DOCM Group None y Device Type q MCI Products gt ii Y c360 MO caso WO coo gt f CI Juniper gt 1 CI Media Servers oi E P330 olv E TN Boards rSw version Hw version Port Network V NIA E Y NA 1 M315 rd M2 M404 REV 00 Yj 4 0 17 1 0 iae Aaa Ea Software Type Analyzer State Y Boot Loader Ao 2 image Y e 4 Junos Mo V NIA Binn 8 Clear OK Cancel Apply 3 Select the criteria for the targets you want to display For more information on filter criteria refer to Filter Criteria Gateways Data Switches and Circuit Packs View on page 30 Issue 6 January 2008 29 The Targets Table 4 Click OK The filtering criteria are activated and the dialog box closes Or Click Apply The filtering criteria are activated and the dialog box remains open Note The Targets Table only displays targets that meet all the selected criteria To deactivate filtering 1 Click Clear All filtering criteria are cleared 2 Click OK Filtering is deactivated and the dialog box closes Note When filtering is active g appears in the Status Line Filter Criteria Gateways Data Switches and Circuit Packs View The following table displays the list of fields you can use to filter the information displayed in the Targets
2. Issue 6 January 2008 43 The Log File The log contains the following information about significant system events Table 9 Log Information Item Description Severity The severity of the event as follows e El Normal A successful action such as a completed download e Warning An unsuccessful action such as failure to detect a target e Major An event relating to a failure to download to a target Date Time The date and time the event occurred Source The IP address or the full identification of the target to which the event occurred Message The nature of the event such as a successful download to a target or retrieval from the web or an aborted or failed download or retrieval from the web Saving the Log To save the log as a text file 1 Click to the left of the log area Or Select File gt Save Log File The Save dialog box opens 2 Enter the path and filename 3 Click Save The log is saved as a text file Clearing the Log To clear the contents of the log click X to the left of the log area Closing the Log Select View gt Log to toggle the log window open or closed 44 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 6 The ASCA Reporting Tool This chapter describes how to generate an inventory file from the Communication Manager and how to generate an HTML ASCA report using the inventory file This chapter includes the
3. 74 Deleting Files From the License amp Authentication Files Table 75 Download Process Status Messages 2 2 082 eee enna 75 Scheduling Downloads 2 20 ee eee ee 77 Opening the Schedule Download Dialog BOX 77 Viewing Schedule Download Information 78 Scheduling Software Downloads 0008 ee eee ee eee 79 Cancelling A Scheduled Download lt lt 80 Resetting Modules 6 ccc ce ener dire w eee 81 Setting Product Defaults lt lt lt 2 lt lt oo lt lt lt lt lt lt 82 Issue 6 January 2008 5 Contents Chapter 8 Analyzing and Retrieving from the Web 85 Requirements for Retrieving Software from the Web 85 Performing Web Analysis lt lt 86 Retrieving New Versions from the Web 002802 86 Manually Adding Files coros ars 90 Chapter 9 Managing IP Phone Software 93 The IP Phones Interface enreda 4 94 Downloading Software 95 Downloading Software to Selected Devices 96 Viewing LOG Files snc 4645S a Oe RR eK AA 98 Importing Files to the Local Software Library 98 Appendix A Remote Library Index File 101 Appendix B Menus 2222222 eee eee 103 F
4. 2 2 02 ee eee eee 57 Software Libraries Parameters 58 Viewing Files Available to Download 59 Adding Editing or Deleting a File lt lt 60 Configuring Download Parameters ee ee 61 Download ParameterS 62 Configuring the Media Server Software Repository 64 Media Server Release Management lt lt 65 Managing Software Releases ee eee eee 65 Media Server Operations lt 66 Media Server Updates 66 Media Server License and Authorization Files 68 DOWHIGAGINGs 460246 Se ee AAA AAA 69 The Download Process Gateways Data Switches and Circuit Packs View 69 The Download Process CM Software Management View 70 Upgrades and Updates to the Communication Manager 71 Upgrading or Updating Media Server Releases 71 Installing a CM Service Update lt lt ee es 72 Installing a Platform Security Update 73 Assigning License and Authentication Files 73 Viewing Assigned License and Authentication Files 74 Assigning License and Authentication Files toa Device 74 Adding a file to the License amp Authentication Files Table
5. Cannot Start TFTP Server The TFTP server cannot be started This error may be caused by Windows socket problems Try restarting your computer Failed to activate download The device is in another download session Wait a few minutes and try the download again Failed to activate download process monitoring The device did not respond to SNMP or the read community is invalid Check the community and try the download again Failed to copy file The application was incapable of creating a temporary copy of the software Check disk space and directory permissions Failed to erase flash Device internal error Failed to get new version The download was completed successfully but failed to retrieve the new software version from the device This can be the result of a long rebooting timeout or the device still rebooting Insert the target into the table using Download Targets Detection Failed to open local file or filename is empty The download file does not exist or cannot be opened Check the download filename path and permissions Failed to set TFTP parameters The application could not set the TFTP parameters when trying to download Check the write community 1 of 2 Issue 6 January 2008 107 Troubleshooting Table 21 Download Error Messages continued Error Message Cause Possible Solutions File Format U
6. Issue 6 January 2008 33 The Targets Table Figure 7 Filter Devices Dialog Box CM Software Management View x Device Name Enter matching pattern mP Address Enter matching pattern pMain IP Address Enter matching pattern Device Type Q MCI Products K E Media Servers lv gt s8300 ji gt s8400 v gt 585008 Software Version Available on Media Server 4 RO14x 00 0 726 0 04 0 00 0 725 0 lt 4 RO14x 00 0 730 3 04 0 00 0 730 0 E VY RO14x 00 0 730 4 04 0 00 0 730 2 4 RO14x 00 0 730 5 04 0 00 0 730 3 ee e ee e meee Bi Server Status rServer Config Analyzer State Y active Vi ess Mo Mice isp Z main Clear OK Cancel Apply 3 Select the criteria for the targets you want to display For more information on filter criteria refer to Filter Criteria Gateways Data Switches and Circuit Packs View on page 30 4 Click OK The filtering criteria are activated and the dialog box closes Or Click Apply The filtering criteria are activated and the dialog box remains open Note The Targets Table only displays targets that meet all the selected criteria To deactivate filtering 1 Click Clear All filtering criteria are cleared 2 Click OK
7. Click Apply to add the file to the Software Library The progress of the file download is displayed in the Progress Information bar refer to Figure 19 Figure 19 Software Libraries File Download Progress Information Bar Progress Information Mi EG You can add file details to a Remote Software Library Avaya Software Update Manager cannot add delete files in remote libraries To modify file details in the Software Library 1 2 3 4 From the Software Libraries dialog box click the Files tab From the Software Library drop down list select the Software Library A table of files available in that library is displayed The File Details parameters appear below the table in read only format Select the file entry you want to modify Click Modify to enter file details The File Details parameters appear in read write format 60 Avaya Integrated Management Release 5 0 Software Update Manager O O ON O WO k Configuring Download Parameters From the Product Family drop down list select the relevant Product Family for the file From the Device Type drop down list select the relevant Device Type for the file From the Software Type drop down list select the relevant Software Type for the file In the File field enter the full path name In the Version field enter the version of the file In the File Length field specify the length of the file This parameter is optional
8. Figure 12 Maintenance Web Interface Menu 8710 78 16 osoft Internet Explore AE File Edit View Favorites Tools Help A Q O 2 A Os Jrs O 2 2 JA 8 Address https 149 49 78 162 cqi bin maint maintMain 18 Es Google G y co 2 ES Ly Bookmarks E9 blocked 4P check y y Autotik TE Autnril gt O settings Integrated Management Maintenance Web Pages Help Exit This Server 8710 78 163 Duplicate Server 2 S8710 78 164 FFULES gt status a Interchange Servers Es Download Files Busy out Server Release Server Shutdown Server The Download Files Web page lets you download files to the media server Server Date Time Software Yersion Configure Server File s to download from the machine I m using Restore Defaults to connect to the server Eject CD ROM Browse Pre Upgrade Step Browse Manage Software Make Upgrade Permanent Browse Boot Partition __ Manage Updates Browse IPSI Version Download IPSI Firmware Download Status File s to download from the LAN using URL Activate IPSI Upgrade Activation Status Backup Now Backup History Schedule Backup Backup Logs iew Restore Data Restore History Proxy Server e g proxy domain 3152 Format CompactFlash Administrator Accounts Modem I Install this file on the local server Server Access Syslog Server License File Authentication File Tripwire Tripwire Commands Install Root Certificat
9. 5 Click Apply In the Targets Table the Status column for the device set for scheduled download displays Waiting for download on time and date of download until the download begins Cancelling A Scheduled Download To cancel a scheduled download from the relevant view 1 Select the device or devices for which you want to cancel a scheduled download 2 Select Actions gt Schedule Download The Schedule Download dialog box opens 3 Select the targets for which you want to cancel the scheduled download 4 Click Remove The scheduled downloads are cancelled Note This option is only available if all the devices you selected are configured for scheduled download 80 Avaya Integrated Management Release 5 0 Software Update Manager Resetting Modules Resetting Modules Some device modules need to be reset before a change to their software takes effect Avaya Software Update Manager provides the ability to reset selected modules on your network AX CAUTION Resetting an individual module in a device may cause the entire device to reset For example if you reset the module which is currently the device s master agent the entire device resets This may disrupt traffic on your network To reset modules on your network 1 Click the view that you require Gateways Data Switches and Circuit Packs view or CM Software Management view 2 Select targets for the modules you want to reset in the Targets Table Note E
10. Filter Criteria IP Phones View The following table displays the list of fields you can use to filter the information displayed in the Targets Table You can filter by any combination of these fields Table 7 Filter Criteria Fields Field Description Device Name In the Name matching pattern field enter the name of the target you want to display The name can contain only one wildcard IP Address In the IP address matching pattern field enter the IP address of the target you want to display The IP address can contain a wildcard 4 or a range 0 255 or a number in the range 0 255 Communication In the Select Communication Manager field select the Manager communication manager used for the targets you want to display Select Group In the Select Group field select the PIM group to filter This enables filtering devices by device groups defined in the Avaya Provisioning and Installation Manager Device Type In the Device Type section select the product categories and sub categories you want to display For more information on filtering by device type refer to Filtering by Device Type on page 36 Filtering the Targets Table CM Software Management View To filter the Targets Table from the CM Software Management view 1 Select the CM Software Management tab 2 Select View gt Filter from the menu The Filter Devices dialog box opens for the CM Software Management view see Figure 7
11. Ready The target is idle and downloading can begin Only displayed before the first download for the target after the target was added to the Targets Table or after a delayed download was cancelled All Waiting Download process is waiting while software is being downloaded to other targets All Waiting for download on time and date User requested download to begin later All Setting Parameters Testing Configuration details are being sent to the agent The agent is testing whether download is possible Only for Avaya P330 Devices Only for Avaya P330 Devices Erasing Flash The agent is erasing flash memory Only for Avaya P330 M400 Devices 1 of 2 Issue 6 January 2008 75 Downloading Software to Targets Table 12 Download Status Messages continued Status Description Devices Downloading Rebooting After The software is being downloaded The device associated with the target is All Devices All except for Avaya Standby Supervisor being copied to the backup agent if it exists Download rebooting P330 Devices Data Connection The software is being downloaded All Established Download The download was completed All Successful successfully Download Failed The download failed All Download Failed The download failed due to the listed All with error Error error For more inf
12. Click Apply to update the file details in the Software Library The progress of the file download is displayed in the Progress Information bar refer to Figure 19 To delete a file from the Software Library 1 2 From the Files tab of the Software Library dialog box select the file you want to delete from the Devices Table Click Delete The file is deleted from the library Avaya Software Update Manager cannot delete files in remote libraries Configuring Download Parameters This section explains how to view and configure the download parameters from the Gateways Data Switches and Circuit Packs view or the CM Software Management view To configure the download parameters 1 Select the view for which you want to configure the download parameters Gateways Data Switches and Circuit Packs view or CM Software Management view In the Targets Table select the target or targets you want to configure Note When you open Avaya Software Update Manager for the first time the Targets Table appears with no entries To populate the Targets Table with data see The Targets Table on page 21 Click M Or Select Actions gt Target Details The Target Details dialog box opens If you selected multiple targets only the fields which are the same for all the selected targets appear with data All other fields appear empty Specify the download parameters For more information on download parameters refer to
13. DeviceClassification element Attributes deviceFamily The family of the device P330 W310 deviceType The type of the device Avaya P333T Avaya P333T PWR Avaya G700 gt lt DeviceClassification deviceFamily P330 deviceType Avaya P334T gt lt DeviceClassification deviceFamily P330 deviceType Avaya P333T gt lt DeviceClassification deviceFamily P330 deviceType Avaya P333T PWR gt lt DeviceClassification deviceFamily P330 deviceType Avaya G700 gt lt File gt lt File name G350 web version 2 0 2 contentLength 2441 403 contentType Web Management gt lt DeviceClassification deviceFamily G350 deviceType Avaya G350 gt lt File gt lt File name w310web_1 0 03 version 1 0 03 contentLength 6051 contentType Web Management gt lt DeviceClassification deviceFamily W310 deviceType Avaya W310 gt lt File gt lt File name W310_1 0 2 web version 1 0 2 contentLength 6051 contentType Web Management gt lt DeviceClassification deviceFamily W310 deviceType Avaya W310 gt lt File gt lt File name c360_4 3 19 version 4 3 19 contentLength 16051 contentType Image gt lt DeviceClassification deviceFamily W310 deviceType Avaya W310 gt lt File gt lt FileServer gt 102 Avaya Integrated Management Release 5 0 Software Update Manager Appendix B Menus This appendix provides the full structure of the menus in Avaya Software U
14. Endpoints and IP Endpoints For each element that has a version you can display the currently installed version and the latest available version Installed versions that are not the latest version are highlighted in red To generate an ASCA Report 1 From Avaya Software Update Manager select Tools gt Generate ASCA Report The ASCA Report dialog box opens Figure 15 ASCA Report Dialog Box ASCA Report y ASCA input file EtemplyechiehasCa _Inventory4 bd _Browse _ ASCA output directory tempryechiel Browse Case 2 Click the ASCA input file Browse button The Open dialog box opens enabling you to select the input inventory file 3 Click the ASCA output directory Browse button The Open dialog box opens Select the directory in which you want the ASCA HTML report file to be saved 4 Click Generate report to create the report A confirmation dialog box opens Issue 6 January 2008 53 The ASCA Reporting Tool 5 Click OK in the confirmation dialog box The ASCA HTML report opens Figure 16 Avaya Software Compatibility Audit ASCA Report Dialog Box Avaya Software Compatibility Audit Report General script information 6 Click Close to close the ASCA Report dialog box Filtering the ASCA Report You can filter the information contained in the ASCA report by hardware type using the Group filter or by software version using the Version filter To filter the ASCA report
15. O 149497132 149 49 71 32 10 Avayail20 Boot Loader Non firmware devi 27 1 51 k O 149 49 71 32 149 49 71 32 10 Avayai1t20 Image Ready 27 8 0 E a Distributed Office O i120 149 49 71 67 1 Avaya AM110 Image Ready L1 0 0_29 01 JE Avaya AM110 O i120 149 49 71 67 1 Avaya AM110 Service Pack Ready L1 0 0_29 01 O Avayait20 14949 7169 149 49 71 69 3 Avaya MM711 Image Ready 47 O gt avayaiso O 149497169 1149 49 71 69 5 Avaya MM722 image Ready 2 D E Avaya i40 BRI O 14949 7169 149 49 71 69 6 Avaya MM314 N A Non firmware devi N A O gt Avayai40 DSt O 149 49 71 69 149 49 71 69 7 Avaya Integrat Image Ready 83 CI E Avaya ntegreted Analog 149 49 71 69 149 49 71 69 10 Avayail20 Boot Loader Non firmware devi 27 1 51 O 149497169 149 49 71 69 10 Avayai120 Image Ready 27 80 MP Avaya MM710 449497179 140409717 10 Avava ian Bant Loader Non tirmaare devi L amp Avaya MM711 O amp Avaya MM714 x Severity Date Time Source Message gt Avaya MM716 Normal 15 29 Wednesday 149 49 71 21 1 Discovered Distributed Office Avaya AM110 Service Pack 2 Fem ar Matron noma 15 29 Wednesday 149 49 71 21 1 Discovered Distributed Office Avaya AM110 Image Version raya Normal 15 29 Wednesday 149 49 71 67 1 Discovered Distributed Office Avaya AM110 Service Pack L P Avaye MM7 22 Log File Normal 15 29 Wednesday 149 49 71 67 1 Discovered Distributed Office Avaya AM110 Image Version Area forma 29 Wednesd
16. 18 Monday 12 F 149 49 78 135 1 Discovered Distributed Office Avaya AM110 Service Pack 4 9 Normal 14 18 Monday 12F 149 49 78 135 1 Discovered Distributed Office Avaya AM110 Image Version El O O rosso Log File Normal 14 18 Monday 12 F 149 49 78 133 1 Discovered Distributed Office Avaya AM110 Service Pack ri a TN Boards E Area lormal 14 18 Monday 12 F 149 49 78 133 1 Discovered Distributed Office Avaya AM110 Image Version Status Line Normal 14 18 Monday 12 F 149 49 78 134 1 Discovered Distributed Office Avaya AM110 Service Pack idl Clear previous resul Normal 14 18 Monday 12 F 149 49 78 134 1 Discovered Distributed Office Avaya AM110 Image Version 7 9 Normal 14 18 Monday 12 F 149 49 78 127 10 Discovered Distributed Office Avaya i40 BRI Boot Loader Y OK Cancel 8 Normal 14 18 Monday 12 F 149 49 78 127 10 Discovered Distributed Office Avaya i40 BRI Image Version x Finished discovering all devices User administrator The IP Phones Software Libraries interface includes the following areas e Toolbar Toolbar buttons for accessing Avaya Software Update Manager s main functions e View Tabs Enables you to switch views between the IP Phones view and views for managing software distribution on other devices e Targets Table Displays information on available gateways software images scripts and software libraries For information about the Targets Table and the IP Phones view in p
17. Avaya Integrated Management Release 5 0 Software Update Manager Sorting the Targets Table Table 5 CM Software Management Target Table Parameters continued Field Description Entitled Service Pack The service pack update that you have the authorization to install Available Platform Security Update The latest platform security update currently available on the Avaya website Entitled Platform Security Update The platform security update that you have the authorization to install R1 on Hard Drive The first release available to install on the Media Server R2 on Hard Drive The second release available to install on the Media Server R3 on Hard Drive The third release available to install on the Media Server CD ROM Software releases available to copy to the hard drive from the CD ROM Status The communication status between the Avaya Software Update Manager and the target during the upgrade process Last Refresh Time The last time the row in the Targets Table was refreshed Available SES Service Pack The latest SES service pack available on the Avaya website Entitled SES Service Pack The latest SES service pack that you can download from the Avaya website 20f2 Note You can select which columns to display by using the Column Chooser For information on showing and hiding columns in the Targets Table refer to Customizing the Targ
18. CLI change the directory to opt ecs sbin 3 To run the script type asca_poll_script The inventory file is generated and saved to the var opt platform ASCA folder The script will automatically log into each gateway using root root Note If you have changed passwords on any gateway you will need to manually log into those gateways To do this you must execute the script with the u option i e asca_poll_ script u Note It is possible to run a more specific inventory when you run the script on the Communication Manager Type man asca_poll_script foracomplete guide to running the script 52 Avaya Integrated Management Release 5 0 Software Update Manager Downloading the Inventory File to your Computer Downloading the Inventory File to your Computer Once the inventory file has been generated on the Communication Manager you can download it onto your computer To download the inventory file to your computer 1 From your computer use FTP or SSH to navigate to the file 2 Go to the var opt platform ASCA folder on the Communication Manager 3 Copy the file ASCA_Inventory txt to your computer You are now ready to generate the ASCA report Refer to Generating and Filtering an ASCA Report on page 53 Generating and Filtering an ASCA Report The ASCA report displays information relating to all the elements of the CM including the following groups main servers ESS s LSPs H 248 Gateways TN Circuit Packs DCP
19. Filtering is deactivated and the dialog box closes Note When filtering is active appears in the Status Line 34 Avaya integrated Management Release 5 0 Software Update Manager Filtering the Targets Table Filter Criteria CM Software Management View The following table displays the list of fields you can use to filter the information displayed in the Targets Table You can filter by any combination of these fields Table 8 Filter Criteria Fields Field Description Device Name In the Enter matching pattern field enter the name of the target you want to display The name can contain only one wildcard IP Address Main IP Address In the Enter matching pattern field enter the IP address of the target you want to display The IP address can contain a wildcard or a range 0 255 or a number in the range 0 255 e For simplex servers the Main IP Address represents the address of the server e For duplex servers the Main IP Address represents the shared IP address that represents both servers e For ESSs and LSPs the Main IP Address represents the IP address of the CM that the ESS or LSP is backing up In the Enter matching pattern field enter the main IP address of the target you want to display The IP address can contain a wildcard or a range 0 255 or a number in the range 0 255 Device Type In the Device Type section select the product categories and sub categories
20. IP Address IP Address Server Status Server Type Server Contig Software Version Available Service Pack Entitled Service Pack Available Platform Security Update Entitled Platform Security Update R1 on Hard Drive R2 on Hard Drive R3 on Hard Drive CD ROM Status Last Refresh Time Available SES Service Pack Entitled SES Service Pack o Cancel 3 Select the columns you want to display 4 Click OK The dialog box closes and the selected columns are displayed 28 Avaya Integrated Management Release 5 0 Software Update Manager Filtering the Targets Table Filtering the Targets Table You can filter the Targets Table in order to reduce the number of targets currently displayed in the selected view This makes it easier to work by eliminating targets from the display You can later add these targets back to the list by running the filter again without having to re detect the targets Filtering the Targets Table Gateways Data Switches and Circuit Packs View To filter the Targets Table from the Gateways Data Switches and Circuit Packs view 1 Select the Gateways Data Switches and Circuit Packs tab 2 Select View gt Filter from the menu The Filter Devices dialog box opens see Figure 5 Figure 5 Filter Devices Dialog Box Gateways Data Switches and Circuit Packs View
21. Maintenance Web Interface Login Window tions Microsoft Internet Explorer File Edit View Favorites Tools Help he Qa X x 12 A J search Se Favortes el Cr A hes rea 8 Faled to retrieve buttons from MyWebSearch 8 Address la https 149 49 78 162 cgi binfunified E Google Glv y co Ef Le Bookmarks 9 blocked Check y y Autolink Hj Autoril mp Sendtow A O settings Integrated Management Standard Management Solutions Help Log Off Installation Launch Avaya Installation Wizard Launch Avaya Installation Wizard The Avaya Network Region Wizard Launch Avaya Network Region allows you to quickly administer Wizard network regions Administration The Native Configuration Manager Launch Native Configuration allows you to administer this system Manager using a graphically enhanced SAT applet Maintenance The Maintenance Web Interface allows Launch Maintenance Web you to maintain troubleshoot and Interface configure the media server Upgrade The Upgrade Tool allows you to Launch Upgrade Tool upgrade all servers Survivable Processors G700 Media Gateways and G350 Media Gateways 2004 Avaya Inc All Rights Reserved a Downloading from site about blank A 3 3 Local intranet a Issue 6 January 2008 47 The ASCA Reporting Tool 2 From the Maintenance Web Interface menu select Miscellaneous gt Download Files see Figure 12
22. Software Update Manager lt lt 10 The User terlatadi a a A ee 11 TOODA 1 iia ad A eg we 12 ViOW TADS criar a RA A a OSS 13 Dialog AIGA soi a cin d as a A OE AA eS a 13 Status LNG nes essen anane ka SEES ESSE SE SHES S 13 Using TOOUIBS 4 414444 408404645 44 0 O08 oO ss 14 Using Avaya Software Update Manager Help 14 Opening the Help to the Contents Page o 15 Opening the Help to a Topic of Interest 15 What s New in This Release 15 Chapter 2 Getting Started 17 Starting Avaya Software Update Manager 17 Defining Website Download Parameters 0 0 18 Defining Download Intervals lt lt 19 Defining Server Proxy Settings lt lt 19 SFAP Login Parameters lt s cb sees sd eee PRE RRR SERS REDS ES 20 Chapter 3 The Targets Table 21 Targets Table VIEWS sce ie ee eS OS ODES TESS OE THe SS OEE 21 Gateways Data Switches and Circuit Packs View 22 IP Phones VIEW fcc eer rR TR SS m READER SETH HE a HOS 22 CM Software Management View 06 eee ee eee ees 22 SU TOONS e es Saat A e A 23 The Gateways Data Switches and Circuit Packs Targets Table 24 The IP Phones Targets Table 2 eee te ee 25
23. Translation Saves all translations configured through SAT Reset Resets the Media Server Release server Releases a server currently in busy out service Busy out server Switches server from standby to busy out service Only duplex servers Interchange servers Switches between active and standby servers Only duplex servers Force interchange 2 Click Apply Media Server Updates The Manage Updates tab displays a table with the updates available for installation and their current status packed unpacked or activated You can install or remove a service update from the Media Server The table of installed updates provides the following information Update ID containing the release version and service update number Status and Type 66 Avaya Integrated Management Release 5 0 Software Update Manager Configuring the Media Server Software Repository Figure 22 Media Server Details Dialog Box Manage Updates Tab El Release Management Manage Updates License amp Auth Files Check Update ID Status Type O 00 0 730 5 1003 unpacked cold 00 0 730 5 1004 unpacked cold D 00 0 730 5 1005 activated cold O 00 0 724 0 1002 packed cold O urg te O Deactivate O Re O Install update from library 00 0 730 5 1005 y Apply Close To unpack activate or remove a service update 1 Select the service update that you want to use
24. box displaying a summary of the download currently being performed see Figure 25 6 Click Close to close the dialog box Assigning License and Authentication Files The License and Authentication tab of the CM Software Management dialog box enables you to view add assign or delete license and authentication files for devices selected The Assignment Table lists the licenses and authentication files assigned to the devices selected in the Targets Table The License amp Authentication files Table displays files available to assign Figure 26 CM Software Management Dialog Box License amp Auth Files Tab CM Software Upgrade Update License amp Auth Files IP Address License File Authentication File 149 49 78 180 s55954v3m2 050908 s55954v3m2 050908 149 OO O Is55952v3m2 050928 1 55000 lic License amp Authentication files Type File Name 355952v3m2 050928 155000 lic amp 555952v3m2 050928 155000 pw Add _ Delete Issue 6 January 2008 73 Downloading Software to Targets Viewing Assigned License and Authentication Files To view license and authentication files currently assigned to devices in the Targets Table 1 In the Targets Table select the devices you want to view 2 Click the License amp Auth Files tab in the CM Software Management dialog box The Devices Table upper table displays licensing and authentication file information for the
25. details of setting domain users for SCP please refer to the Avaya support website www support avaya com SCP Password The password for the SCP server This field is enabled for SCP only Retype SCP Password confirmation for the SCP server This field is enabled for SCP Password only SCP Server Path The path of the file to download on the SCP server This field is enabled for NMS only 58 Avaya Integrated Management Release 5 0 Software Update Manager Configuring Software Libraries Viewing Files Available to Download In the Files tab of the Software Libraries dialog box you can view the files available for download To view the files available for download from the selected software library 1 From the Software Libraries dialog box click the Files tab 2 From the Software Library drop down list select the software library whose files you want to view The files in the selected software library are displayed in the table Figure 18 Software Libraries Dialog Box Files Tab E x Software Libraries Files Software Library nms 135 27 162 170 NMS y Retresh Device Type Software Type version File Details New Product Family Media Servers Device Type 8300 ha Software Type CM Service Pack Fie lies Wersion File Length optional Notes New M
26. download ASCA inventory script 46 download software 4 69 Filter ASCA Report 54 filter the Targets Table 29 generate ASCA HTML Report 53 generate ASCA report 45 import files to a software library 98 install ASCA inventory script a aaao 49 install media serverupdates 66 manage software releases 65 manually add files to the server 90 print the Targets Table 36 reset MoQuies aie o a ade 81 retrieve new versions from the web 86 run the ASCA inventory script 52 savethelogfile 44 save the Targets Table 36 schedule a download 77 set product defauls 82 sort the Targets Table 27 specify software library 56 start Avaya Software Update Manager 17 upgrade or update media server releases 71 use On line help o o 14 use tooltips o 14 view download parameters 61 view files to download 59 view the log file 43 l Icons statusicons aooo a 23 Importing Files to a Software library 98 Importing targets 37 Installing CM service Update 72 platform security update 73 IP Phones Software Libraries downloa
27. downloading files from different locations The local library is the NMS library You can have many remote libraries but only one local library To configure the software libraries 1 Select the view in which you want to work Gateways Data Switches and Circuit Packs view or CM Software Management view only 2 Click Or Select Tools gt Software Libraries The Software Libraries dialog box opens The NMS Network Management Server local software library is selected by default 56 Avaya Integrated Management Release 5 0 Software Update Manager Configuring Software Libraries Figure 17 Software Libraries Dialog Box Software Libraries Tab X Software Libraries Files Software Library Properties Name P Type NMS 149 49 78 19 scp amp ftp amp tftp myServer 1 o Name myServer IP 135 64 102 133 Location Remte EJ Type Wo o EJ TFTP Server Secure Path FTP User Name ftpUser FTP Password Retype FTP Password FTP Server Path SCP User Name SCP Passwor P Pa j SCP Server Path Refresh Ada J Delete J apply Defining a Remote Software Library To define a remote software library 1 From the Software Libraries dialog box select the Software Libraries tab 2 Click Add to insert a new line in the Software Libraries Properties Table A new line appears and the software parameters become available to edit 3 Edit
28. e Downloading the new software to the relevant devices in your network For instructions on downloading software to devices refer to Downloading on page 69 e Resetting devices in the network as necessary For instructions on resetting devices refer to Resetting Modules on page 81 To start Avaya Software Update Manager refer to Starting Avaya Software Update Manager on page 17 10 Avaya Integrated Management Release 5 0 Software Update Manager The User Interface The User Interface The user interface consists of the following elements Menu Bar Menus for accessing Avaya Software Update Manager s functions For a list of menu items refer to Appendix B Menus Toolbar Toolbar buttons for accessing Avaya Software Update Manager s main functions View Tabs Tabs for switching between the different Targets Table views Dialog Area An area where all dialog boxes are displayed When no dialog box is open the Dialog Area disappears and the Targets Table expands to take its place Log File Area Log file detailing all activities performed in Avaya Software Update Manager For information on the Log File area refer to Chapter 5 The Log File Status Line The status line displays the currently logged in user name indicates when the Targets Table is filtered and shows progress during discovery Figure 1 Avaya Software Update Manager User Interface Edit View Actions Tools Help ga aaam
29. no entries In order to populate the Targets Table you need to detect new targets To start the detection process 1 2 Select the view in which you want to work Click Or Select Actions gt Download Targets Detection The Download Targets Detection dialog box opens Issue 6 January 2008 37 Detecting Targets Figure 8 Download Targets Detection Dialog Box ES Select the criteria for dowenload targets detection of devices in the network maps 3 Detect all the devices in the network map O Detect only new devices in the network map O Detect selected download targets O Detect using filter Clear previous results oK Cancel Apply Detecting All Targets The Software Update Manager server regularly detects the targets from the management platform When you detect targets using Software Update Manager the targets list is automatically retrieved from the server To detect all targets 1 In the Download Targets Detection dialog box select Detect all the devices in the network map 38 Avaya Integrated Management Release 5 0 Software Update Manager Detecting New Targets 2 Click OK Targets associated with all managed devices in the selected view are detected and added to the Targets Table and the Download Targets Detection dialog box closes Or Click Apply Targets associated with all managed devices in the selected view are detected and added to the Targets Tab
30. platform service pack Dont install license files Hame IP Address 8300 78 181 149 49 76 181 S8300 Date Now Job Owner administrator Job Close Note The Cancel Job button is disabled during a download It is not possible to cancel a job after the download has started 8 Click Close to close the dialog box Installing a CM Service Update To install a CM service update 1 Click the CM Software Upgrade Update tab in the CM Software Management dialog box 2 Select one or more of the targets that you want to upgrade in the Targets Table 3 Click the CM Service Packs checkbox A list of CM Service Packs appears in the CM Service Packs table 4 Select the service update you want to install 5 Click Download The Job Summary window opens in the CM Software Management dialog box displaying a summary of the download currently being performed see Figure 25 6 Click Close to close the dialog box 72 Avaya Integrated Management Release 5 0 Software Update Manager Downloading Installing a Platform Security Update To install a platform security update 1 Click the CM Software Upgrade Update tab in the CM Software Management dialog box 2 Select one or more of the targets in the Targets Table that you want to upgrade 3 Click the Platform Security Update checkbox 4 Select the service update you want to install 5 Click Download The Job Summary window opens in the CM Software Management dialog
31. release 4 0 or later For Communication Manager release 2 x and 3 x it is necessary to upload a service pack update containing the script and install it onto the Communication Manager This chapter describes the following e Downloading and Installing the Inventory Collection Script R2 x and R3 x How to download and install the inventory script onto your Communication Manager for Release 3 x and 2 x e Running the Inventory Script on the Communication Manager How to run the inventory script on the Communication Manager to generate the ASCA inventory file Issue 6 January 2008 45 The ASCA Reporting Tool e Downloading the Inventory File to your Computer How to download the inventory file from the Communication Manager to your computer e Generating and Filtering an ASCA Report How to generate and filter the ASCA HTML report Downloading and Installing the Inventory Collection Script R2 x and R3 x In order to generate the HTML report using ASCA you must first run a script to generate an inventory file on the Communication Manager server On Communication Manager 4 0 release or later the script can be found on the server To run the script refer to Running the Inventory Script on the Communication Manager on page 52 For earlier models you must upload and install a service pack or patch containing the script to your Communication Manager The service pack can be copied to your computer from the Avaya
32. the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following website http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya website http www avaya com support Contents o IRIS 7 The Purpose of This Manual ee 7 Who Should Use This Manual lt lt ee ee 7 Organization of This Manual 7 Chapter 1 Introduction 65006585 lt mms sms 9 Avaya Software Update Manager Overview 2 022 eee eee 9 Using Avaya
33. the software parameters see Figure 17 For more information on software parameters refer to Software Libraries Parameters on page 58 4 Click Apply The selected software library is updated with the new parameters Issue 6 January 2008 57 Downloading Software to Targets Software Libraries Parameters The following table displays the list of software parameters by which you can define a remote library Table 10 IP Software Library Parameters Parameter Description Name The name of the software library IP The IP address of the software library Location The location of the software library Description A description of the software library Type The protocol type supported by the server where the software library resides FTP TFTP SCP or any combination TFTP Server Secure The path of the file to download on the TFTP server This field is enabled Path for NMS only FTP User Name The user name for the FTP server This field is enabled for FTP only FTP Password The password for the FTP server This field is enabled for FTP only Retype FTP Password Password confirmation for the FTP server This field is enabled for FTP only FTP Server Path The path of the file to download on the FTP server This field is enabled for NMS only SCP User Name The user name for the SCP server This can be a local or domain user name This field is enabled for SCP only Note For
34. where x Avaya_dir is the directory in which Avaya Network Manager was installed mode_dir is CVS if you are running Avaya Network Configuration Manager in Standalone Mode Note Do not modify or delete the directory in which download files are stored 5 To abort the current retrieval and go on to the next file click Skip To abort the current retrieval and cancel all the remaining retrievals click Cancel Issue 6 January 2008 89 Analyzing and Retrieving from the Web Manually Adding Files You can manually copy image files to the software library To copy a download file to the server 1 Click 53h Or Select Tools gt Add Image File The Software Libraries dialog box opens Figure 36 Software Libraries Dialog Box Files Tab ES Software Libraries Files Software Library NMS 149 49 78 11 NMS z Device Type Software Type version Avaya ATM Uplink Image 184 a Avaya C364T AC Avaya Web Managem 4 3 3 Avaya 6700 Avaya P333 Web Managem 4 6 2 Avaya MM760 Avaya G70 Image 50 Avaya MM711 Image 61 4 Avaya P133F2 Avaya P13 Image 2140 Avaya P133F2 Avaya P13 Web Managem 2 9 2 Avaya P333R Image 4414 Avaya P333R Web Managem 4 6 2 Avaya P333R LB Image 414 Avaya P333R LB Web Managem 4 6 2 Avaya G700 Avaya P333 Image 4414 image File Name to Upload Product Family ATM Access Device Type Avaya ATM Uplink
35. you want to display For more information on filtering by device type refer to Filtering by Device Type on page 36 Software Version In the Sw version section select the software version used for the target you want to display Available on Media Server Server Status In the Available on Media Server section select the release that you want to display from the list of releases available for installation on the Media Server hard drive or CD ROM drive In the Server Status section select the status of the server that you want to display Options are active standby busy out or dormant Server Configuration In the Server Config section select the type or types of server that you want to display Options are main LSP ESS or ICC Analyzer State In the Analyzer State section select the icon or icons representing the version update status of targets you want to display Issue 6 January 2008 35 The Targets Table Filtering by Device Type When filtering by device type you can select families of devices and specific module types Under each device family name one or more module types are listed To display module types select the device family or click its name When you select a device family all the module types are automatically selected You can then clear any module types that you do not want to select Printing the Targets Table To print the Targets Table 1 Select File gt Pr
36. 1 To filter the report by group select or clear the checkbox of the group or groups you want to display or hide 2 To filter the report by version select the checkbox of the version type you want to display 54 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 7 Downloading Software to Targets This chapter describes how to download software to the targets in the Targets Table in the Gateways Data Switches and Circuit Packs view and CM Software Management view It includes the following sections e Download Files Overview Provides a short overview about download files and where they are located e Configuring Software Libraries Describes how to configure the library for downloading software e Configuring Download Parameters Describes how to view and configure download parameters e Configuring the Media Server Software Repository Describes how to manage the software repository on the Media Server Includes information on how to install license and authentication information and manage updates to a single CM Server e Downloading Describes how to download software from both the Gateways Data Switches and Circuit Packs view and the CM Software Management view e Scheduling Downloads Describes how to schedule a download for a later time or date e Resetting Modules Describes how to reset devices after a download e Setting Product Defaults Describes how to view and change def
37. 8 Issue 6 January 2008 77 Downloading Software to Targets Figure 27 Schedule Download Dialog Box EJ Retry Download Maximum Download Retries 0 E Delay Between Retries seconds 0 H Job date 18 56 Wednesday 18 Apr 2007 Job owner administrator 4 Reset after download Device type Software t Avaya AM Image y aA Im Ei Name IP Address Module 10 135 E A Details Software Library MyTest Software Version L1 0 0_29 01 Remove Download Schedule Cancel Job Close Viewing Schedule Download Information The Schedule Download dialog box enables you to view schedule information and target details for the targets you have selected Select the target you want to view from the Schedule Download Table The Schedule Download dialog box displays the following information about the selected target Table 13 Schedule Download Parameters Parameter Description Maximum Download The maximum number of times for Avaya Software Retries Update Manager to retry downloading in the event of a download failure Delay Between Retries The number of seconds delay between download Seconds retries in the event of a download failure Job Date The date the download is to be executed for the selected target Job Owner The owner of the scheduled job 1 of 2 78 Avaya Integrated Management Release 5 0 Software Update Manager Sche
38. AVAYA Avaya Integrated Management Release 5 0 Software Update Manager 14 300168 Issue 6 January 2008 O 2008 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full legal page information please see the complete document Avaya Legal Page for Software Documentation Document number 03 600758 To locate this document on the website simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked websites referenced elsewhere within this documentation and Avaya does not necessarily endorse
39. An index file is an XML file that you create and maintain with the information of the different software update files stored on the remote server When an index file is present on a remote directory the Avaya Software Update Manager reads the index file and displays its contents to the Avaya Software Update Manager user This enables the user to view information on the software update files currently stored on the remote server With this list the user can determine which files to download to update the specific devices in the network The following is an example of the structure of an XML index file You can use this example and insert the relevant information for the files stored on your remote server lt xml version 1 0 gt lt FileServer contains File elements Attributes description The software library description gt lt FileServer description 1 0 0 01 26 04 gt lt File element Contains information for a specific file Attributes name The name of the file In case it is not in the root add the relative path in the beginning e g name p330 p330tweb_1 2 3 version The version of the file contentLength The size of the file in bytes contentTyp The type of the file Image Web Management Boot Loader gt lt File name p330tweb_4 5 2 version 4 5 2 contentLength 1491847 contentType Web Management gt lt Issue 6 January 2008 101 Remote Library Index File
40. Chapter 3 The Targets Table This chapter explains how to use the Targets Table The Targets Table lists detected download targets and displays information about them lt includes the following sections Targets Table Views Describes the different views of the Targets Table The Gateways Data Switches and Circuit Packs Targets Table Describes the information displayed in the various columns of the Gateways Data Switches and Circuit Packs Targets Table The IP Phones Targets Table Describes the information displayed in the various columns of the IP Phones Targets Table The CM Software Management Targets Table Describes the information displayed in the various columns of the CM Software Management Targets Table Sorting the Targets Table Describes how to sort the order of targets listed in the Targets Table Customizing the Targets Table Describes how to show and hide columns in the Targets Table Filtering the Targets Table Describes how to filter targets in the Targets Table Printing the Targets Table Describes how to print the Targets Table Saving the Targets Table Describes how to save the Targets Table as a text file Targets Table Views The Targets Table has the following viewing options Gateways Data Switches and Circuit Packs View From this view you can manage software related to Gateways Data Switches and Circuit Packs IP Phones View From this view you can manage fir
41. Download Parameters on page 62 Issue 6 January 2008 61 Downloading Software to Targets Figure 20 Target Details Dialog Box Name IP Address Module Location Device Type Software Type Port Network Hardware Wersion Software Library EJ localhost 149 49 78 134 1 Avaya AM110 Image 10 2 NMS 149 49 78 81 NMS DA File on USB Flash Drive Software Wersion veh Download Proxy bs Selected List Name IP Address Mod Device type Software type localhost 149 49 78 134 1 Avaya AM110 Defaults Apply Close Download Parameters The following table displays a list of download parameters Table 11 Download Parameters Parameter Description Name The logical name of the selected target s IP Address The IP address of the selected target s The number and location of the slot that the selected target occupies in the device s Module Location Device Type The type of device associated with the selected target s Software Type The type of software downloaded to the selected target s The port network associated with the TN Board Only applies to TN Boards Port Network 10f2 62 Avaya Integrated Management Release 5 0 Software Update Manager Configuring Download Parameters Table 11 Download Parameters continued Parameter Description Hardware Versi
42. Index Communication Manager A upgrading andupdating pad Comparing software versions 86 Actions menu ooo 104 Configuring download parameters 61 Adding targets a o 37 Configuring software library 56 Adding license an authentication files 74 Copying files to the Server 90 Analyzer State Filtering By 30 33 35 Customizing the Targets Table 28 ASCA Reporting downloading inventory file to your PC 53 downloading inventory script 46 D filtering report gt ee 53 54 Defining server proxy settings 19 rd dd AE E 53 Delayed download cancelling 80 installing inventory script 49 Deleting license and authentication files 75 OVBIVIEW a a oa oa a 45 Detecting 7 running inventory script 52 all targets 38 Assigning license and authentication files 74 new targets 39 Authentication Files selected targets o 39 adding coo A AUS oa ea rd eS a to 37 A A A i e E i n using filters a ooa O 40 deleting 75 Device Type filtering 36 VIEWIM SS se gt A NA a eS 74 Devices update modules 105 Avaya Software Compatibility Audit ASCA Dialog TOTO stereo A ee ee a Ba ye Bt 53 A sno E tea 13 generating ooo 53 DOXOS oo 13 OVEIVICW a
43. Management view Displays the Media Software Management dialog box Actions gt Target Details Actions gt Schedule Download From Gateways Data Switches and Circuit Packs view Resets the selected modules From IP Phones view Resets all connected IP Phones AM110 models only Actions gt Reset From Gateways Data Switches and Circuit Packs view Performs web analysis on targets in the Targets Table From CM Software Management view Performs web analysis on targets in the Targets Table Tools gt Image Analyzer From Gateways Data Switches and Circuit Packs view Displays the Retrieve From the Web dialog box From CM Software Management view Displays the Retrieve From the Web dialog box Tools gt Retrieve Image From the Web From Gateways Data Switches and Circuit Packs view Displays the Software Libraries dialog box Files tab From CM Software Management view Displays the Software Libraries dialog box Files tab Tools gt Add Image File 12 Avaya Integrated Management Release 5 0 Software Update Manager 1 of 2 Table 1 Toolbar Buttons continued The User Interface Button Description Menu Item Es From Gateways Data Switches and Circuit Packs Tools gt Software view Displays the Software Libraries dialog box Libraries Software Libraries tab From IP Phones view Displays the IP Phones Software Libraries dialog box From CM Softwar
44. Manager Retrieving New Versions from the Web Figure 32 Retrieve From the Web Dialog Box ES Products eu Products Media Servers JO CM Service Pack LO m06286 11410 HO amp 16287 11846 FO E 01 1 628 7 11951 FO E 26321 12714 O gt 01 2 632 1 12866 OCE 58400 MPC firmware O gt AVAYA_TN8400_2_0 DO 585008 SAMP firmware gt avava_ses00_2 0 HO E avava_ses00_1_0_sP4 gt AVAYA_S8500_2_1_SP2 O saso0c SAMP firmware O E gt AVAYA_S8500_2_1_SP1 O E AVAYA_S8500_2 1_SP2 SHO c3eo C Distributed Office Ll O 0 O Defaults O Update product defaults with the downloaded image versions _ Update product defaults with the downloaded image versions only for the latest available versions default operation O Do not update product defaults OK Cancel Apply Note If you have already performed a web analysis device types for which newer software is available on the website but not on your hard disk are automatically selected If you have not performed a web analysis or if the Targets Table is empty you must manually select the device types for which you want to retrieve new software Note You can display information about the new software version by placing the cursor on a row in the Targets Table For further information refer to Using Tooltips on page 14 3 Select the default
45. Software Type Image MS File Version File Length optional Add File Refresh yl Delete 2 Select the software library where the new file is located 3 Select the product family device type and software type of the new file in the Image File Name to upload section 4 Click in the File field to browse to the location of the file and click Open 5 Enter the file s version number in the Version field for Remote Mode only Note If you are not running Software Update Manager in Remote Mode the Version field is populated automatically when the image from the NMS server is selected 90 Avaya Integrated Management Release 5 0 Software Update Manager Manually Adding Files 6 Enter the file s size in the File Length optional field 7 Click OK The file is copied to the server and the Software Libraries dialog box closes Or Click Apply The file is copied to the server and the Software Libraries dialog box remains open Note For a remote software library the file is registered at the specified location for the device and file type entered Issue 6 January 2008 91 Analyzing and Retrieving from the Web 92 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 9 Managing IP Phone Software This chapter explains how to manage IP phone software distribution and IP phone configuration updates to gateway devices IP phones receiv
46. Support website and uploaded to the Communication Manager server from your machine This section describes how to upload and install the service pack Downloading the Service Pack to your Computer If your Communication Manager is 3 x release or older you need to download a service pack containing the inventory script from the Avaya support website To download the service pack to your computer 1 Follow the link below to the avaya support website https support avaya com japple asca help patches jsp 2 Click Download Inventory Collection Patches 3 Choose the correct service pack for your version of Communication Manager and click Download 4 Save the file to your computer Note Do not change the name of the service pack file when saving it to your computer You are now ready to copy and install the service pack to the Communication Manager Refer to Copying the Service Pack to the Communication Manager on page 47 46 Avaya Integrated Management Release 5 0 Software Update Manager Downloading and Installing the Inventory Collection Script R2 x and R3 x Copying the Service Pack to the Communication Manager Once the relevant service pack has been downloaded to your computer you need to copy it to the Communication Manager To copy a service pack from your computer to the Communication Manager 1 Log into the Maintenance Web Interface on the Communication Manager see Figure 11 Figure 11 Communication Manager
47. Table from the Gateways Data Switches and Circuit Packs view You can filter by any combination of these fields Table 6 Filter Criteria Fields Gateways Data Switches and Circuit Packs View Field Description Device Name In the Enter matching pattern field enter the name of the target you want to display The name can contain only one wildcard IP Address In the Enter matching pattern field enter the IP address of the target you want to display The IP address can contain a wildcard or a range 0 255 or a number in the range 0 255 Main IP Address In the Enter matching pattern field enter the main IP address of the target you want to display The IP address can contain a wildcard or a range 0 255 or a number in the range 0 255 Only available in CM Software Management view Communication In the Select Communication Manager field select the communication Manager manager used for the targets you want to display Only available in Gateways Data Switches and Circuit Packs view Select PIM Group In the Select PIM Group field select the PIM group to filter This enables filtering devices by device groups defined in the Avaya Provisioning and Installation Manager 10f2 30 Avaya Integrated Management Release 5 0 Software Update Manager Filtering the Targets Table Table 6 Filter Criteria Fields Gateways Data Switches and Circuit Packs View continued Field Des
48. The CM Software Management Targets Table 26 S rling the Targets Table o socra i ad poa o Ee eee 27 Customizing the Targets Table ee ee 28 Filtering the Targets Table lt lt lt lt 29 Issue 6 January 2008 3 Contents Filtering the Targets Table Gateways Data Switches and Circuit Packs View Filter Criteria Gateways Data Switches and Circuit Packs View Filtering the Targets Table IP Phones View lt lt Filter Criteria IP Phones View lt lt Filtering the Targets Table CM Software Management View Filter Criteria CM Software Management View Filtering by Device Type lt lt lt o Printing the Targets Table lt lt lt ee saving the Targets Table cis dee ed er PEDO Ew Chapter 4 Detecting Targets Starting the Detection Process Detecting All Targets ro morsa 0d deed need AAA Detecting New Targets Updating Information for Selected Targets Refresh Detecting Targets Using Filters lt lt ee ee Using Wildcards and Ranges in an IP Address Chapter 5 The Log File lt lt lt ViOWING UE LOG sake 6 sea
49. To begin working in Avaya Software Update Manager and to be able to download software you need to do the following from the Options dialog box e Define a Source Website refer to Defining Website Download Parameters on page 18 e Define Proxy Settings refer to Defining Server Proxy Settings on page 19 e Define SFAP Login Parameters refer to SFAP Login Parameters on page 20 Issue 6 January 2008 17 Getting Started To access the Options dialog box Select File gt Options The Options dialog box opens Figure 3 Options Dialog Box E Web Site 9 Avaya Support Web Site Oother https Retry Download Maximum Download Retries 0 Delay Between Retries seconds 30 Server Proxy Settings Use Proxy v Host nj proxy avaya com Port 8000 SFAP Login Parameters Use SFAP i User Name safecust4 Password Confirm Password Sold To 0004541353 VPN Site 2 Retrieve Sold To s Refresh ok cancel Apply For information about the Targets Table refer to Chapter 3 The Targets Table on page 21 Defining Website Download Parameters To enable downloading of files from the Avaya Website it is necessary to define the Avaya source website and download intervals in the Options dialog box To define the Avaya Support website as the source website 1 Select File gt Options The Options dialog box opens 2 Select Avaya Support Web Site in the Web Sit
50. Versions Available for Installation on Media Server Check Release Location 05 0 00 0 818 0 Hard Disk 9 Delete selected releases from Hard Disk O Copy release from CD to Hard Disk O Copy release from URL Media Server Operations O Update tripwire database O Reboot to standby partition O Make boot permanent Commit O Save translations O Reset O Release server Apply Close 64 Avaya Integrated Management Release 5 0 Software Update Manager Configuring the Media Server Software Repository Media Server Release Management The Release Management tab enables you to copy a release from an HTTP server to the hard drive It lists the currently installed versions of Media Server software for both the active and standby partitions In addition it lists up to three newer versions available for installation on the Media Server and the functions required to install or delete a release to the hard disk The currently installed versions of the Media Server software for both the active and standby partitions appear in the Installed Versions area of the dialog box Managing Software Releases A table of up to three versions available for installation on the Media Server and their current location Hard Disk CDROM or URL is displayed in the Versions Available for Installation on Media Server area see Figure 21 To delete a software release from the table 1 From the Versi
51. Viewing Log Files View the file transfer logs for upload success status Downloading Software to Selected Devices IP phone firmware images and configuration settings scripts to be uploaded to devices can be located either in a file on the client workstation or on the Network Management Server Software for upload is selected from the Manage IP Phones Software on the gateway dialog box To access the Manage IP Phones Software on the gateway dialog box from the IP Phones tab 1 Click Or Select Actions gt Download Now The Manage IP Phones Software on the gateway dialog box opens 96 Avaya Integrated Management Release 5 0 Software Update Manager Downloading Software Figure 39 Manage IP Phones Software on the Gateway Dialog Box Select IP phone software release Select release for phone family IP phone 1600 January 22 2007Release w 4 IP phone 4600 June 22 2006 Release IP phone 9600 June 20 2006 Release X Select firmware versions 9111 versions AO 1600 O 1608 DO 1618 WC 1603 i Z hb1603d106 bin v ha16030106 bin 4600 NO w00 O Select settings scripts ebd de bd le txt las Download _ Do not overwrite files Reset phones after download Download Schedule Close To select files for upload 1 From the Targets Table select one or more devices to which you want to upload
52. When you open Avaya Software Update Manager for the first time the Targets Table appears with no entries until you detect targets from the network The table is populated by the detection process Each row of the table displays information about a device from which software can be downloaded For more information on detecting targets refer to Chapter 4 Detecting Targets For more information on managing software for IP Phones refer to Chapter 9 Managing IP Phone Software CM Software Management View From the CM Software Management view you can detect and download software to targets associated with the Communication Manager also referred to as the Media Server When you open Avaya Software Update Manager for the first time the CM Software Management Targets Table appears with no entries until you detect targets from the network The table is populated by the detection process Each row of the table displays information about a target to which software can be downloaded A separate row in the Targets Table appears for each type of software that can be downloaded to a specific device For more information on detecting targets refer to Chapter 4 Detecting Targets Use the CM Software Management view to check the software versions currently used by listed targets against the newest releases on Avaya s website and on your hard disk For information on checking software status and downloading new software from Avaya s website re
53. Y AVAYA Todlber yp Phones CM Software Management x i E Current Version Select the criteria for download targets detection of devices in 6 Avaya MM314 N A Non firmware devi N A PSNR mons 4 149 497112 7 Avaya Integrat Image Ready 83 7 VewTas 149497112 14949 7112 10 Avayai120 BootLoader Non fimware devi 27 1 51 O Detect all the devices in the network map O 149497112 14949 7112 10 Avayait20 Image Ready 2780 O Detect only new devices in the network map O 1120 Gadi 149 49 71 21 1 Avaya AM110 Image Ready L1 0 0_29 01 x 120 Gadi 149 49 71 21 1 Avaya AM110 ServicePack Ready L1 0 0_29 01 Aenea e R eE 14949 7122 149 49 71 22 5 Avaya MM710 Image Ready 8 Detect using fiter 149 49 71 22 149 49 71 22 6 Avaya MM316 N A Non firmware devi N A a O 149497122 14949 7122 7 Avaya Integrat Image Ready 83 O 1149 49 71 22 149 49 71 22 10 Avayail20 Boot Loader Non fimware devi 27 1 51 IP Address E Targas O 149497122 449 49 71 22 10 Avayai120 Image Ready 27 8 0 Tade O 14949 7132 49 49 71 32 3 Avaya MM720 Image Ready 7 Product Fitter 149 497132 149 49 71 32 6 Avaya MM314 N A Non firmware devi N A e CICI Products O 149 49 71 32 149 49 71 32 7 Avaya Integrat Image Ready es BC caco
54. a oca ee ee a 45 Download Avaya Software Update Manager defining source website o oo 18 Starting ee 17 intervals o o 19 toolbar ooo Mad o da 19 user interface lt s sos soa oo 11 Download files a a a ee aS oo A y configuring software library 2 2 we 56 Avaya Software Update Manager Overview 9 manually adding o 90 overview ooe a eoa oa oa a a a 59 Cc VIEWING a aa Ek a a 59 Downloading Cancelling a delayed download 80 later ooa o au a a a ee da a ae Clearing the logfile 44 software 0 0 0 0 0 0000 2 ee 95 CM Service Pack installing 72 software to targets 69 CM Software Management View 22 status messages 75 customizingtable 28 29 detecting targets 37 downloading oa aoa a a a o 69 E license and authentication files 73 End e amp OS a aa a 103 license and authorization files 68 Error Messages o 107 media server release management 65 __ media server software repository 64 media serverupdates 0 66 printing table o 36 schedule download 77 sorting table oo o 27 updating e i oee a 70 upgrading o 70 Issue 6 January 2008 109 Index F FIGIMONU s s ee i
55. a tooltip appears with information about the target for example see Figure 2 below Figure 2 Tooltip CM Software Management view Note Name 8300 78 160 IP Address 149 49 78 160 Device Type 8300 Software Type Communication Manager Main CM 149 49 78 1631149 49 78 164 Software Version R014x 00 0 730 5 Server Type 8300 Isp Server Contig Isp Server Status active Active Partition 00 0 730 5 Standby Partition 00 0 730 3 R1onHD 04 0 00 0 730 3 R2onHD 04 0 00 0 730 4 R3onHD 04 0 00 0 730 5 CD ROM none Last Refresh Time Mon Mar 12 20 15 38 IST 2007 Download Status Ready Update State Latest version Available Service Pack Entitled Service Pack Available Platform Security Update Entitled Platform Security Update Update ID Type Update description Overwrite 00 0 730 5 1003 unpacked load 730 5 update 1003 00 0 730 5 1004 unpacked load 730 5 update 1004 00 0 730 5 1005 activated load 730 5 update 1005 no Tooltips are not available in the IP Phones view Tooltips are disabled by default To toggle the tooltips feature select View gt ToolTip Using Avaya Software Update Manager Help This section explains how to use the on line help in the Avaya Software Update Manager The on line help can be opened to the contents page or directly to a topic of interest 14 Avaya Integrated Management Release 5 0 Software Update Manager What s New in This Release Opening the Help to the Con
56. aa a e a 103 Filenames viewing 59 Filter Criteria targets table aa 30 33 35 Filter ASCA Report 54 Filtering product type aooaa a a 36 the Targets Table 29 Filters IP Address ote Ad de a e e Aa ee ew 40 producttype 40 to detect targets 4 40 G Gateways Data Switches and Circuit Packs View 22 customizingtable 28 29 downloading 504 69 printing table 040 36 schedule download a sorting table 2 2 200004 27 Gateways Data Switches and Circuit packs View detecting targets 37 Generate ASCA Report 54 H Help e ad a pa a he 14 Help menu o o o 105 How to add targets to the Targets Table 37 assign license and authentication files 74 cancel a delayed download 80 check software update status 86 clear the logfile 44 compare software versions 86 configure download parameters 61 copy files to the server 90 customize the Targets Table 28 define download intervals 19 define remote software library 57 define server proxy settings 9 define SFAP login parameters 20 define source Website 18 download ASCA inventory file to your PC 53
57. ach type of software for a module is represented by a row in the Targets Table Some modules may have more than one entry in the table 3 Click E Or Select Actions gt Reset The selected modules are reset Issue 6 January 2008 81 Downloading Software to Targets Setting Product Defaults This section explains how to view and change the default filenames for the software files that are downloaded to targets To view and change default filenames 1 Select Tools gt Product Defaults The Product Defaults dialog box opens Figure 29 Product Defaults Dialog Box DO Product Defauts ki Products C c360 oE c70 E Avaya G700 MGP amp Avaya G700 VolP gt Avaya MM710 E Avaya MM711 amp Avaya MMT12 E Avaya MM714 E Avaya MM715 E Avaya MM717 E Avaya MM720 gt Avaya MM722 EY Avaya MM760 90 P330 SC Temss0 OL x3a30wan Image Browse Clear OK I Cancel Apply 2 Click on the name of a product family to display a list of product types belonging to that family underneath the family name 3 Select a product type The default filename for each relevant download file type appears in the appropriate field 4 Click Browse to look for a different default file The Software Version Selection dialog box opens The Software Version Selection dialog box lists the files on the server 82 Avaya Integrated Management Release 5 0 Software Update Manager Setting Product Defa
58. articular refer to The Targets Table on page 21 e Log File Area Displays error and status messages from the system For information about the log file area refer to The Log File on page 43 94 Avaya Integrated Management Release 5 0 Software Update Manager Downloading Software e Dialog Area An area where all dialog boxes are displayed When no dialog box is open the Dialog Area disappears and the Devices Table expands to take its place e Status Line Displays the currently logged in user filter indication and discovery progress Note Only the Help On option is available in the Toolbar for the IP Phones tab Downloading Software The IP Phones view enables you to download firmware and configuration scripts for IP phones to any supported Avaya gateway device from the Software Update Manager server The Targets Table displays a list of available gateway devices The Files inventory for selected device dialog box provides information about the software and script files residing on each device when accessed from the IP Phones view To view the software and script files residing on a device 1 Select the IP Phones tab 2 Select the device you want to view in the Targets Table Note When you open Avaya Software Update Manager for the first time the Targets Table appears with no entries To populate the Targets Table with data see The Targets Table on page 21 3 Click M Or Select Actions gt Target Details The F
59. ault filenames Download Files Overview Download files contain embedded software for Avaya modules When a file is downloaded to a module it affects the capabilities of the module There are three types of download files e Image An executable file for running the device e Boot Loader A low level executable for starting up the device e Web Management An executable file providing web management capability to the device Note Not all download file types can be downloaded to all devices Issue 6 January 2008 55 Downloading Software to Targets All download files are stored in the x Avaya_dir mode_dir userver backup directory of the server station where e x Avaya_dir Is the directory in which Avaya Network Manager was installed e mode_diris CVS if you are running Avaya Network Configuration Manager in Standalone Mode Note Do not modify or delete the directory in which download files are stored The server station is the station running Avaya Network Manager in Standalone Mode If you are running Avaya Software Update Manager remotely all files retrieved from the Web and added manually are saved on the server and only files on the server can be downloaded to modules You can copy files from the remote station to the server For instructions on copying files to the server refer to Manually Adding Files on page 90 Configuring Software Libraries This section explains how to configure the software libraries for
60. ay 149 49 78 133 1 Discovered Distributed Office Avaya AM110 Service Pack ESTO TE O Normal 15 29 Wednesday 149 49 78 133 1 Discovered Distributed Office Avaya AM110 Image Version Normal 15 29 Wednesday 149 49 78 134 1 Discovered Distributed Office Avaya AM110 Service Pack Lo cance Normal 15 29 Wednesday 149 49 78 134 1 Discovered Distributed Office Avaya AM110 Image Version Y Finished discovering all devices Server jbeyoS62v User administrator E Applet Avaya Software Update Manager started A 49 internet 7A Issue 6 January 2008 11 Introduction Toolbar The Toolbar provides shortcuts to the main Avaya Software Update Manager functions The table below describes the buttons on the Toolbar and gives the equivalent menu options for the relevant view Table 1 Toolbar Buttons Button Description Menu Item Displays the Download Targets Detection dialog box Actions gt Download Targets Detection eL From Gateways Data Switches and Circuit Packs view Displays the Target Details dialog box From IP Phones view Displays the Files Inventory for Selected Device dialog box From CM Software Management view Displays the Target Details dialog box From Gateways Data Switches and Circuit Packs view Displays the Schedule Download dialog box From IP Phones view Displays the Manage IP Phones Software on Gateway dialog box From CM Software
61. cription Select DOCM In the Select Group field you can show the AM 110 devices that belong to a Group specific DOCM group Select the DOCM group used for the devices you want to display from the drop down box AM110 devices only Device Type In the Device Type section select the product categories and sub categories you want to display For more information on filtering by device type refer to Filtering by Device Type on page 36 Software Version In the Sw version section select the software version used for the target you want to display Hardware Version In the Hw version section select the hardware version currently running the target you want to display Only available in the Gateways Data Switches and Circuit Packs view Port Network In the Port Network section select the port network number for the TN boards you want to display Only available in the Gateways Data Switches and Circuit Packs view Software Type In the Software Type section select the software entity Boot Loader Image or Web Management to display targets using that type of software Only available in the Gateways Data Switches and Circuit Packs view Server Status In the Server Status section select the status of the server that you want to display Only available in the CM Software Management view Analyzer State In the Analyzer State section select the icon or icons representing the version update status of targets
62. d and the dialog box closes Or Click Apply The changes are applied and the dialog box remains open Issue 6 January 2008 19 Getting Started SFAP Login Parameters The Avaya website displays all software firmware and security downloads for Avaya supported devices To retrieve the files you are entitled to SFAP authorization information for your account must be defined in Avaya Software Update Manager To define SFAP login information 1 Select File gt Options The Options dialog box opens see Figure 3 2 Click the Use SFAP checkbox 3 Enter the following parameters a User Name b Password c Confirm Password 4 Click Retrieve Sold To s A list of Sold To s appears in the Sold To drop down list A Sold To represents the location at which a device is installed The association between device and location is taken into consideration when checking entitlements to install software onto that device You will only be able to download software for devices associated with the selected Sold To 5 From the Sold To s drop down list select the Sold To you want to use 6 Click OK The changes are applied and the dialog box closes Or Click Apply The changes are applied and the dialog box remains open Note For more information regarding SFAP login parameters go to http support avaya com japple css japple PAGE OpenPage amp temp template name SFAP 20 Avaya Integrated Management Release 5 0 Software Update Manager
63. dd 4 Click Open The selected file now appears in the License amp Auth Files Table 74 Avaya Integrated Management Release 5 0 Software Update Manager Downloading Deleting Files From the License amp Authentication Files Table To delete files from the License amp Authentication Files Table 1 Click the License amp Auth Files tab in the CM Software Management dialog box 2 From the License amp Authentication Files Table select the file that you want to delete 3 Click Delete The selected file is removed from the License amp Authentication Files Table This action also deletes any assignments to devices in the Targets Table associated with the deleted file Download Process Status Messages During the download process Avaya Software Update Manager displays the download progress for each target in the Download Progress and File Size columns of the Targets Table Avaya Software Update Manager also displays the download status in the Status column of the Targets Table The statuses that are displayed vary from device to device The table below lists the different statuses with a description of each status and the device types to which the status is applicable For more information about the Targets Table refer to Chapter 3 The Targets Table For a list of errors that can occur during download refer to Appendix C Troubleshooting Table 12 Download Status Messages Status Description Devices
64. devices selected Assigning License and Authentication Files to a Device The License Authentications Files Table lower table lists the license and authentication files available for installation To assigning a file from the License amp Authentication Files Table to a device 1 Click the License amp Auth Files tab in the CM Software Management dialog box 2 Select the file that you want to assign from the License amp Authentication Files Table 3 In the Devices Table click the row of the device to which you want to assign the file A drop down list with available files opens Note If you click the Authentication file row when trying to assign a License file or click the License file row when trying to assign an Authentication file the option to assign the file is not available and the Assign tab is disabled 4 To assign the file to the selected device select the appropriate file from the drop down list 5 In the CM Software Upgrade Update tab click the Install License amp Auth Files checkbox This ensures that the file is assigned when the software upgrade is performed Note A License or Authentication file can only be assigned once Adding a file to the License amp Authentication Files Table To add a file to the License amp Authentication Files Table 1 Click the License amp Auth Files tab in the CM Software Management dialog box 2 Click Add The Open dialog box opens 3 Select the file you want to a
65. ding 0040 95 importing files 204 98 IP Phones Software Libraries View 94 IP Phones View 2 ee eee o 22 L License and Authentication Files AQUINO s a ca a a 74 deleting lt s s ewa a ae es 75 VIEWING c s s e s eoe o e e t e e 74 License and Authentication files ASSIONINO o s Raed EE ea a a 74 installation ee 73 Management a 73 License and authorization file management 68 Log file CIGANING ob he ee oe RE ke a gr Re ae a 44 SAVING s aoi ode Re a 44 VIOWINO i cio a ao a aoi Sea ae a cae eS ae 43 98 Login Parameters SFAP 20 110 Avaya Integrated Management Release 5 0 Software Update Manager M Manually adding files to the server 90 Media Server configuring software repository 64 license and authentication files 73 license and authorization file management 68 release management 65 service update installation 66 updating 2 ee ee ee 70 upgrading e a ee wee eek wae Ee a ws 70 Media Server Operations 66 O On line help cs 2026 os eaa e a e a Es 14 Overview ASCA Reporting 45 Avaya Software Update Manager 9 download files aoaaa a 55 P Parameters download oo 62 software libraries 58 Platform Security Update installing 73 Printing the Targets Table 36 Product D
66. ding or Updating Media Server Releases To install a release on one or more Media Servers 1 Click the CM Software Upgrade Update tab in the CM Software Management dialog box see Figure 24 2 Select one or more of the targets that you want to upgrade in the Targets Table 3 Click the CM Release Location checkbox 4 Click one of the following sources from which you want to download the software release NMS CD Media Server Hard Disk Media Server CD URL specify the URL from which you want to download the software 5 From the drop down list next to the selected media source choose the software version you require 6 Select one of the following actions to perform Install Release installs the release to the selected Media Server s Copy Release copies the release to the selected Media Server s Copy amp Install copies the release to the selected Media Server s and unpacks and installs it 7 Click Download to begin The Job Summary window opens in the CM Software Management dialog box displaying a summary of the download currently being performed see Figure 25 Issue 6 January 2008 71 Downloading Software to Targets Figure 25 CM Software Management Job Summary Window EJ CM Software Upgrade Update License amp Auth Files Job Summary Release 04 0 00 0 730 2 Action Copy from URL http 11135 64 102 133 YCD404 0 00 0 730 2 Don t install service pack Don t install
67. duling Downloads Table 13 Schedule Download Parameters continued Parameter Description Reset After Download Resets the device following a successful download if this checkbox is selected Software Library The Software Library from which the software is downloaded Software Version The Software Version of the selected target 2 of 2 Scheduling Software Downloads To schedule downloads 1 In the Retry Download area specify the Maximum Download Retries and the Delay Between Retries in the event of a download failure 2 Click the Reset after download checkbox to automatically reset the device after a successful download 3 Click Download to download immediately Or Click Schedule to schedule the download to take place at a later date The Schedule Calendar opens see Figure 28 Figure 28 Schedule Calendar femme 16 117 18 19 20 24 22 123 24 25 26 27 28 29 30 6 28 Sunday 15 Apr 2007 Apply ll Cancel Issue 6 January 2008 79 Downloading Software to Targets 4 From the Schedule Calendar set the time date and month at which you want the download to begin as follows Use the change hour buttons to set the hour Use the change minute buttons to set the minute Use the change year buttons to set the year Use the change month buttons to set the month Inthe calendar section click the day of the month to set the day
68. e e Chapter 2 Getting Started Explains how to start Avaya Software Update Manager and how to define the authorization information and parameters required to download software from the Avaya Website e Chapter 3 The Targets Table Explains how to use the Targets Table which lists all detected targets Issue 6 January 2008 7 Preface Chapter 4 Detecting Targets Explains how to add targets to the Targets Table Chapter 5 The Log File Explains how to view save clear and close the log file Chapter 6 The ASCA Reporting Tool Explains how to enable users without access to Avaya Software Update Manager to view inventory reports using the ASCA reporting tool Chapter 7 Downloading Software to Targets Explains how to download software to targets for Gateways Data Switches Circuit Packs and the Communication Manager Chapter 8 Analyzing and Retrieving from the Web Explains how to use the Avaya Software Update Manager Analyzer which compares software versions currently in use against the newest releases available on the Avaya website and lets you download new releases to your hard disk Chapter 9 Managing IP Phone Software Explains how to manage firmware and configuration scripts for IP phones Appendix A Remote Library Index File Provides an example of the structure of an index file to be used in the remote software libraries accessed by Avaya Software Update Manager Appendix B Men
69. e Trusted Certificates SSH Keys Ethernet Switch Ports Web Access Mask If the above box is checked you may specify only one file for downloading Cc onfigu ration File Synchronization IP Phones CM Phone Message File Serial Numbers 3 From the list of download methods select Files to download from the machine I m using to connect to the server 4 Click Browse to get to the directory on the computer that contains the service pack 5 Select the service pack and click Download You are now ready to install the service pack to the Communication Manager Refer to Installing the Service Pack onto the Communication Manager on page 49 48 Avaya Integrated Management Release 5 0 Software Update Manager Downloading and Installing the Inventory Collection Script R2 x and R3 x Installing the Service Pack onto the Communication Manager Once the service pack has been copied to the Communication Manager you need to install it on the Communication Manager This is done using the command line interface CLI on the Communication Manager For Communication Manager Release 3 x and above you must set up a telnet session and use a secure shell SSH to access the CLI on the Communication Manager Setting up a Telnet Session for accessing the CLI When using Communication Manager older than version 3 0 you must set up a telnet session to access the CLI To set up a telnet session 1 From the MS Windows start menu click Star
70. e Management view Displays the Software Libraries dialog box Software Libraries tab Activates context sensitive help Help gt Help ON 20f2 View Tabs The Targets Table has the following viewing options e Gateways Data Switches and Circuit Packs View e IP Phones View e CM Software Management View To display a specific view click the appropriate view tab The selected view opens For information regarding the information provided and actions performed in the different views refer to Chapter 3 The Targets Table Dialog Area The area to the right of the Targets Table is where all dialog boxes open This area can be resized by dragging the vertical splitter bar with the mouse When a dialog box opens it replaces the current dialog box in the Dialog Area When no dialog box is open the Dialog Area disappears and the Targets Table expands to take its place Status Line The Status Line displays the name of the currently logged in user In addition it displays and discovery progress and shows when the Targets Table is filtered Issue 6 January 2008 13 Introduction Using Tooltips Avaya Software Update Manager includes a tooltip feature which enables you to display additional information about targets and software versions Tooltips are available in the Targets Table To display additional information about a target place the cursor on the target s row After about one second
71. e area Or To define another website as the source website select Other and type the web address of the source website you want to use in the text box 3 Click Apply 18 Avaya Integrated Management Release 5 0 Software Update Manager Defining Server Proxy Settings Defining Download Intervals You can configure Avaya Software Update Manager to automatically retry downloading files in the event of a download failure To define the download intervals parameter 1 Select File gt Options The Options dialog box opens see Figure 3 2 In the Maximum Download Retries field enter the maximum number of download retries you want Avaya Software Update Manager to attempt The maximum number is 10 3 In the Delay Between Retries seconds field enter the number of seconds delay you require between download attempts The maximum time delay is 600 seconds 4 Click Apply Defining Server Proxy Settings If you use a proxy server to connect to the internet you must define your server proxy settings in the Options dialog box before you can begin downloading software from the Avaya Website To define your server proxy settings 1 Select File gt Options The Options dialog box opens see Figure 3 2 In the Server Proxy Settings area click the Use Proxy checkbox to enable server proxy settings 3 In the Host field specify the proxy host 4 In the Port field specify the proxy port number 5 Click OK The changes are applie
72. e their firmware updates and configuration scripts from the gateways through a TFTP or HTTP server selected by the DHCP server function Each gateway device contains a TFTP or HTTP server which stores firmware files and script files Firmware files are stored in device RAM and phone scripts composed of a settings script with phone configuration and an upgrade script with instructions for software upgrade are stored in device NVRAM Avaya Software Update Manager can manage IP Phone scripts on the following devices only e G250 devices e G350 devices e G450 devices e IP Office devices e AM110 devices AM110 devices are able to store up to 16 firmware images and 40 script files including language files per device The G250 G350 and G450 devices are able to store up to six firmware files and four setting script files per device The IP Phones view includes facilities for detecting gateways managing software images and settings scripts and transferring configuration files to IP phones This chapter includes the following sections e The IP Phones Interface An overview of the IP Phones Software Libraries user interface e Downloading Software Procedures for downloading IP phone software to Avaya gateway devices e Importing Files to the Local Software Library Procedures for creating a software library to be stored locally on a gateway or Network Management Server Issue 6 January 2008 93 Managing IP Phone Software T
73. ection dialog box remains open Issue 6 January 2008 39 Detecting Targets Detecting Targets Using Filters You can use filters to determine which targets should be detected You can filter the targets based on e Product Type e IP Address e Both Product Type and IP Address To detect targets using filters 1 In the Download Targets Detection dialog box select Detect using filter An IP Address Filter section and a Product Filter section appear Figure 9 Download Targets Detection Filters Dialog Box x Select the criteria for download targets detection of devices in the network maps O Detect all the devices in the network map O Detect only new devices in the network map Detect selected download targets Detect using filter IP Address Filter IP Address Product Fitter 900 Products SA caso A Distributed Office E Avaya AM110 NE avaya i120 OE avaya iso O amp Avaya i40 BRI O amp Avaya i40 DS1 POA 6250 gt E caso JOA 6700 gt O paso gt E Media Servers gt E temsso PCE TN Boards me v Clear previous results OK Cancel Apply 2 To filter by IP address enter the IP address of the target you want to detect in the IP Address Filter section You can use the asterisk wildcard or enter a range of values to define a group of targets For details refer to Using Wildcards and Ranges in an IP Address on page 41 3 To filter by product type
74. efaults setting 82 Product type filtering by 36 Proxy Settings Defining 19 R Remote library XML index file 101 Resetting modules 81 Retrieving Software from the Web 86 S Saving Ue OG Me tcs vetados ae AE e 44 the Targets Table 36 Scheduled Downloads 77 cancelling o o 80 Scheduling Software Downloads 79 Server Proxy Settings defining 19 Service Packs cm software management 70 installation o 66 SFAP COTIMING s a ia a a a aa 17 loginparameters 20 Index Software checking update status 86 comparing versions 86 retrieving versions 2 2 ee eee 86 Software Downloads scheduling 79 Software Library parameters 2 eee o ee ee 58 Software library add fles a ss a a ee ee ee Es 60 CONMPIQUIING s i e ior em ee a ee oTa a 56 define remote library 57 delete files s aa ce gae oa a Gee Gn 60 Software Releases managing 65 Software Type Filtering By 30 33 35 Sorting the Targets Table 27 Starting Avaya Software Update Manager 17 Status downloading Messages 75 ICONS a6 So ar de dl he he ok oe es AE 23 Status Line lt lt gt a lt lt 19 T Table Of targets o o ao oosa c
75. essin Saved Sessions Default Settings oad 149 49 78 10 eT Save Close window on exit C Always C Never Only on clean exit About Help Cancel 2 In the Host Name or IP address field If access is directly through the Services port enter the IP address 192 11 13 6 Or If access is via LAN or WAN enter the IP address or Host Name of the server 3 In the Port field enter 22 4 Inthe Connection Type field click SSH 5 In the Category area click Connection gt SSH The Options controlling SSH connections category is displayed see Figure 14 Figure 14 PuTTY Configuration Options Controlling SSH Connections Dialog Box Category E Terminal a Options controlling SSH connections Keyboard Bell Features E Window Appearance Behaviour Translation Selection Colours Er Connection Data Proxy Telnet Rlogin a Kex Auth TTY x11 Tunnels Bugs About Help p Data to send to the server Remote command F Protocol options TT Don t start a shell or command at all TF Enable compression Preferred SSH protocol version C tony Cd 2 C 2only ii Encryption options Encryption cipher selection policy AES SSH 2 only 5 3DE Blowfish Up warn below here D Arcfour SSH 2 only sown DES J Enable legacy use of single DES in SSH 2 cma 50 Avaya integrated Management Release 5 0 S
76. ets Table on page 28 Sorting the Targets Table To sort the Targets Table click the column title of the information by which you want to sort An arrow appears in the heading of the column by which the Targets Table is being sorted An arrow pointing up indicates that the Targets Table is being sorted in ascending order An arrow pointing down indicates that the Targets Table is being sorted in descending order Click the column title again to toggle between ascending and descending order You can sort by any column in the Targets Table Issue 6 January 2008 27 The Targets Table Customizing the Targets Table The Targets Table can be customized to show and hide columns This enables you to view only relevant columns You can customize columns in the Targets Table at any time without having to re detect download targets To customize columns in the Targets Table 1 Click the view in which you want to customize the columns either Gateways Data Switches and Circuit Packs view or CM Software Management view The Target Table for the selected view opens 2 Right click any column in the Targets Table The Column Chooser dialog box for that view opens Figure 4 Column Chooser Dialog Box CM Software Management View gt Column Chooser SJ SI SX al SI 8 4 4 El xl State Name Main
77. fer to Chapter 8 Analyzing and Retrieving from the Web 22 Avaya Integrated Management Release 5 0 Software Update Manager Targets Table Views Status Icons The Targets Table displays a status icon for each target to indicate the update status of the software currently running in the target The table below displays the icons and explains what they indicate Table 2 Software Version Status Icons Icon Description O The software version displayed in the target is the newest version available A newer software version is available on your server A newer software version is available on Avaya s website but not available on your local server 0 OF The selected row contains read only information No action or operation can be performed on this row An upgrade for this target is available but you are not entitled to access it No information is available for this target Issue 6 January 2008 23 The Targets Table The Gateways Data Switches and Circuit Packs Targets Table The Gateways Data Switches and Circuit Packs Targets Table displays the following information about each target Table 3 Gateways Data Switches and Circuit Packs Target Table Parameters Field Description State The update status of the software currently running in the target For more information refer to Status Icons on page 23 Name The host name of the target IP Addre
78. following sections e Avaya Software Compatibility Audit Report Overview Provides an overview of the process of generating an inventory file and outputting itto an HTML report using the ASCA reporting tool e Downloading and Installing the Inventory Collection Script R2 x and R3 x Explains how to download and install the inventory script required for Release 2 x and 3 x of the Communication Manager e Running the Inventory Script on the Communication Manager Explains how to run the Inventory script on the Communication Manager to create the inventory file e Downloading the Inventory File to your Computer Explains how to download the Inventory file to your computer once it has been created on the Communication Manager e Generating and Filtering an ASCA Report Explains how to generate an ASCA HTML report from the inventory file and how to filter the HTML report Avaya Software Compatibility Audit Report Overview The Avaya Software Compatibility Audit ASCA Report enables users without access to Avaya Software Update Manager to generate inventory reports A script is run on the Communication Manager to generate an inventory file ASCA then outputs the inventory file to an inventory report in HTML format The information in the HTML report can be filtered to display only the information you require The script that the Communication Manager uses to generate the inventory file can be found on Communication Manager
79. from the List of installed updates table 2 Click the operation you want to perform from the options listed below the List of installed updates table The operations that may be performed on a selected service update depend on the status of the update The following list describes the service update status and the operations that may be performed on a service update with the status described Packed The service update file is located on the media server You may choose to unpack the patch or remove it from the var home ftp pub directory Unpacked The service update file was unpacked You may choose to activate the service update or remove the extracted files from the opt updates directory Activated The service update was unpacked and activated You may choose to deactivate the service update When you deactivate the service update the status reverts to Unpacked 3 Click Apply 4 Click Close The dialog box closes To install a service update from a library 1 Select the library from the drop down list A list of available updates is displayed 2 Select the service update you want to install Issue 6 January 2008 67 Downloading Software to Targets 3 Click Unpack from the options listed below the List of installed updates table 4 Click Apply The service update is copied and unpacked Its status appears as Unpacked 5 To activate the service update select Activate 6 Click Apply The status changes t
80. g Avaya Software Update Manager e Performing Web Analysis Explains how to check the update status of currently loaded software versions against the newest versions on the Avaya website e Retrieving New Versions from the Web Explains how to retrieve new software versions from the Avaya website e Manually Adding Files Explains how to add files from other sources to the Avaya Software Update Manager server Requirements for Retrieving Software from the Web In order to be able to use the downloading tools in Avaya Software Update Manager you need to define the SFAP Login Parameters the website through which to download software and your proxy server information You will be unable to begin the download process in any view in Avaya Software Update Manager until you have completed these steps If you attempt to retrieve software versions from the web before defining SFAP Login parameters you will receive the following error message Figure 31 Error Message SFAP Login Parameters not defined Error Avaya Software Update Manager xi Please configure SFAP Login Parameters in the Options dialog Lox For information on how to define SFAP Login Parameters refer to Chapter 2 Getting Started on page 17 Issue 6 January 2008 85 Analyzing and Retrieving from the Web Performing Web Analysis Avaya Software Update Manager analyzes the Avaya website and compares the software versions currently loaded in dev
81. get Table Parameters continued Field Description File Size During a download this column displays the number of bytes that have been downloaded to the target Port Network The port network associated with the TN Board This applies to TN Boards only Serial Number The serial number of the target Hardware Version The device hardware version or vintage Last Refresh Time The last time the row in the Targets Table was refreshed 2 of 2 Note You can select which columns to display by using the Column Chooser For information on showing and hiding columns in the Targets Table refer to Customizing the Targets Table on page 28 The IP Phones Targets Table The IP Phones Targets Table displays the following information about each target Table 4 IP Phones Target Table Parameters Field Description Name The host name of the target Device Type The type of device associated with the target IP Address The IP address of the target Location The physical location of the selected gateway Status The communication status between the Avaya Software Update Manager and the target during the upgrade process Last Refresh Time The last time the row in the Targets Table was refreshed Download Progress During a download this column displays the percentage of the file which has been downloaded to the target Issue 6 January 2008 25 The Targets Table Note You can se
82. he IP Phones Interface To view the IP Phones Interface click the IP Phones tab in the View Tabs section of Avaya Software Update Manager User Interface Figure 37 IP Phones Software Libraries Interface Menu Bar A Avaya Software Update Manager Microsoft Internet Explorer Fie Edit View Actions Tools Help BRI AQRA 4 AVAYA Gateways Data Switche DP Phones CM Software Management E EJ View Tabs aa Nas Device Type _ P Adress _ Location Status Last Refresh Time Downlo 1 Select the criteria for download targets detection of devices in O AMI10133 Avaya AMI10 149 4978133 SmallLablsrael Ready Mon Feb 12 14 18 26 PST 2007 ap eats O AMI10 134 Avaya ANJJO 149 49 78 134 SmallLablsrael Ready Mon Feb 12 14 18 26 PST 2007 O AM110 135 Araya ANI10 149 49 78 135 Small Lab Israel Ready Mon Feb 12 14 18 26 PST 2007 O Detect all the devices in the network map O Detect only new devices in the network map O Detect selected download targets Dialog Area 9 Detect using fiter IP Address Fitter Product Fitter 910 Products gt JO c30 910 Distributed Office gt Avaya AM110 DE Avaya 120 OE avayai40 J amp Avaya i40 BRI OE Avaya i40 D51 00 6250 oO 6350 gt 00 6700 E Severity Date Time Source Message g Media Servers 1 Normal 14
83. ices against the newest versions available on the web To perform web analysis 1 Click the view within which you want to work Gateways Data Switches and Circuit Packs view or CM Software Management view only 2 Click Ba Or Select Tools gt Image Analyzer Avaya Software Update Manager analyzes the software versions available on Avaya s website and updates the State column in the Targets Table For information on the status icons used in the Targets Table refer to Status Icons on page 23 Retrieving New Versions from the Web You can use Avaya Software Update Manager to retrieve software versions from Avaya s website Avaya Software Update Manager places the retrieved version in your default directory You can then download the versions to targets For information on downloading software to targets refer to Chapter 7 Downloading Software to Targets Note To be able to retrieve software from the web SFAP Login Parameters must be defined in Avaya Software Update Manager If you have not already defined SFAP Login Parameters refer to Chapter 2 Getting Started on page 17 To retrieve new versions from the web 1 Click the view within which you want to work Gateways Data Switches and Circuit Packs view or CM Software Management view only 2 Click amp F Or Select Tools gt Retrieve Image From the Web The Retrieve From the Web dialog box opens 86 Avaya Integrated Management Release 5 0 Software Update
84. ile is displayed in the Auth File field 3 Click Apply 4 Click Close to close the dialog box Downloading This section describes how to download software to targets and explains the download status messages that are displayed while the files are downloading This section includes e The Download Process Gateways Data Switches and Circuit Packs View Describes the download process from the Gateways Data Switches and Circuit Packs view e The Download Process CM Software Management View Describes the download process from the CM Software Management view e Download Process Status Messages Lists and explains the download status messages The Download Process Gateways Data Switches and Circuit Packs View To start the download process for Gateways Data Switches and TN Boards 1 Select the Gateways Data Switches and Circuit Packs tab 2 In the Targets Table select the target or targets to which you want to download Note When you open Avaya Software Update Manager for the first time the Targets Table appears with no entries To populate the Targets Table with data see The Targets Table on page 21 3 Click W Or Select Actions gt Download Now The download process begins Issue 6 January 2008 69 Downloading Software to Targets Note Once the download process begins it cannot be stopped The Download Process CM Software Management View The CM Software Management dialog box is
85. iles inventory for selected device dialog box opens Issue 6 January 2008 95 Managing IP Phone Software Figure 38 Files Inventory For Selected Device Dialog Box Ix Files inventory for selected device 149 49 78 133 Phone M Files 1603 hb1603d106 bin a 96XX has xxd110 bin WSW a02d01b2_3 bin 4602544 4602sbtel_82 bin 4601 bo 1do1p2_3 bin 1603 ha1603d106 bin WRS b20d01b2_4 bin 461054 alodo1b2_4 bin 4610SVY bi0do1b2_4 bin 96XX hag xxd100 bin 462554 b25d01a2_5 bin 96xXx hb96xxd100 bin 4620 bao0do01a2_3 bin Unknown N A Unknown N A E Script File Name Upgrade 16xxupgrade txt a Upgrade xxupgrade scr Upgrade 96xxupgrade txt Language mif_hebrew txt Language mif_japanese txt Language mif_spanish_latin txt Language mif_italian txt Language mif_french_canbd Language mif_russian txt Language mit_korean txt Language mif_french_paris bd Language mif_portuguese txt E Lananadca mif chinasa tot Retresh Detete The Phones Software Table displays an entry for each type of software residing on the selected device The Script File Table displays a entry for each available upgrade script and configuration settings script for the selected device Perform the following steps to upload software to a device e Downloading Software to Selected Devices Select the software from an NMS library or directory and download it to the device or devices you wish to upgrade e
86. int A standard print dialog box opens 2 Select a printer 3 Click OK The Targets Table is printed Saving the Targets Table To save the information in the Targets Table as a text file 1 Select File gt Save As A file browser dialog box opens 2 Enter the path and filename 3 Click Save The information in the Targets Table is saved in the specified file 36 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 4 Detecting Targets This chapter describes how to add targets to the Targets Table You can use Avaya Software Update Manager to download software only to targets listed in the Targets Table For more information about the Targets Table refer to Chapter 3 The Targets Table This chapter includes the following sections Starting the Detection Process Describes how to start the detection process Detecting All Targets Describes how to detect all targets associated with devices from the management platform Detecting New Targets Describes how to detect targets associated with devices added to the network map Updating Information for Selected Targets Refresh Describes how to detect targets selected in the Targets Table Detecting Targets Using Filters Describes how to detect targets using a set of filters based on device type and IP address Starting the Detection Process When you open Avaya Software Update Manager for the first time the Targets Table appears with
87. is only for the latest available product versions default operation This is the default option selected Do not update product defaults Select this option to leave the product default unchanged 4 Click OK The Retrieve From the Web dialog box closes Or Click Apply The Retrieve From the Web dialog box remains open The Retrieve From the Web status is displayed in the status window see Figure 34 It shows the name of the file currently being retrieved and the progress of the current retrieval 88 Avaya Integrated Management Release 5 0 Software Update Manager Retrieving New Versions from the Web Figure 34 Retrieve from the Web Status Window Retrieve From the Web Avaya Software Updat 1 E3 Avaya AM110 Image 1 of 2 a9 Downloading DE_L1 0 0_21 02 bin Er oe In the event of a download failure Avaya Software Update Manager will generate an error message to inform you that the selected files were not downloaded see Figure 35 Figure 35 Retrieve from the Web Download Failure Message Window Retrieve From the Web Avaya Software Updat 1 Some files were not downloaded a9 Check log for details Skip Cancel Note Files retrieved from the web are placed in the local software library directory on the Network Management Station NMS The local software library is the directory x Avaya_dir mode_dir userver backup library directory of the server station
88. l Mel cirio AAA HESS 103 Ed MEND 32 a A A a a Ena 103 VIEW MANU i bea eek See TORE SADE AAA AAA 104 ACTIONS MENU 5 4 44 444 64 ee Dd Se Re eR ee 104 TOONS PIG TAU eo oe eee ai SS A el a es ae Se GH ee eS 105 Help Menu ia EDDA ONE PETE ADHD EEE OW EE SH OO 105 Appendix C Troubleshooting lt lt ee eae 107 DODE SA OSes Shee a Se 4 See ee eS a 109 6 Avaya Integrated Management Release 5 0 Software Update Manager Preface This chapter provides an introduction to the structure and assumptions of this manual It includes the following sections e The Purpose of This Manual A description of the goals of this manual e Who Should Use This Manual The intended audience of this manual e Organization of This Manual A brief description of the subjects contained in the various chapters of this manual The Purpose of This Manual The Avaya Software Update Manager User s Manual contains information needed to use Avaya Software Update Manager efficiently and effectively Who Should Use This Manual This manual is intended for network managers familiar with network management and its fundamental concepts Organization of This Manual This manual is structured to reflect the following conceptual divisions e Preface Describes the manual s purpose intended audience and organization e Chapter 1 Introduction Provides an introduction to the Avaya Software Update Manager and a description of the user interfac
89. le and the Download Targets Detection dialog box remains open Detecting New Targets Avaya Software Update Manager enables you to detect targets associated with new devices This ensures that if devices were added to the Network Management Console either while you were working or since the last detection was performed the targets associated with the new devices are added to the Targets Table To detect targets associated with new devices 1 In the Download Targets Detection dialog box select Detect only new devices in the network map 2 Click OK Targets associated with new devices are detected and added to the Targets Table and the Download Targets Detection dialog box closes Or Click Apply Targets associated with new devices are detected and added to the Targets Table and the Download Targets Detection dialog box remains open Updating Information for Selected Targets Refresh To update or refresh information for selected targets in the Targets Table 1 Select the targets in the Targets Table that you want to update 2 In the Download Targets Detection dialog box select Detect selected download targets 3 Click OK The targets selected in the Targets Table are detected the information in the Targets Table is updated and the Download Targets Detection dialog box closes Or Click Apply The targets selected in the Targets Table are detected information in the Targets Table is updated and the Download Targets Det
90. lect which columns to display by using the Column Chooser For information on showing and hiding columns in the Targets Table refer to Customizing the Targets Table on page 28 The CM Software Management Targets Table The CM Software Management Targets Table displays the following information about each target Table 5 CM Software Management Target Table Parameters Main IP Address IP Address Field Description State The update status of the software currently running in the target For more information refer to Status Icons on page 23 Name The host name of the target For simplex servers The IP address of the server For duplex servers The IP address shared by both servers For ESS or LSP servers The primary CM server IP address for the ESS or LSP listed The IP address of the target Server Status The status of the server displayed For simplex servers the status is displayed as either active or dormant For duplex servers the status is displayed as active standby busy out or dormant Server Type The type of server selected The internal server name is displayed in parentheses Server Config The configuration of the server Main ESS or LSP Software Version The software version including details of the release and load number Available Service Pack The latest service pack update currently available on the Avaya website 1 of 2 26
91. log e Saving the Log Explains how to save the log e Clearing the Log Explains how to clear the log e Closing the Log Explains how to close the log Viewing the Log To open the log 1 Select the view in which you want to work 2 Select View gt Log Report The log opens underneath the Targets Table You can resize the log by dragging the horizontal splitter bar When a dialog box is open you can also resize the log by dragging the vertical splitter bar Figure 10 Log File x Severity Date Time 4 30 Morsuay s Dec zoor Warning Warning Warning Warning Warning Warning Warning PEPER Ee 14 38 Thursday 9 Dec 2004 14 37 Thursday 9 Dec 2004 14 37 Thursday 9 Dec 2004 14 36 Thursday 9 Dec 2004 14 36 Thursday 9 Dec 2004 14 36 Thursday 9 Dec 2004 14 35 Thursday 9 Dec 2004 Source Unable to retrieve http www avayanetwork comistte softwarelupdatemasterip333rlb_4 1 1 Unable to retrieve http Www avayanetwork com site sottware updatemaster p330tweb_4 6 Unable to retrieve http www avayanetwork com stte softwarelupdatemaster L_4 1 1 Conne Unable to retrieve http Avww avayanetwork com site software updatemasterip1 30web_2 9 Unable to retrieve http vww avayanetwork comisite sottware updatemaster p130_2 14 0C Unable to retrieve http www avayanetwork com site sottware updatemaster mm711_60 Co Unable to retrieve http www avayanetwork comistte softwarelupdatemasteripiccolo tsl_1 8
92. mation about the scheduler refer to Scheduling Downloads on page 77 4 Click Close to close the dialog box Viewing Log Files You can review the results of your uploads in the Log File area For more information on the Log Files in Software Update Manager refer to The Log File on page 43 Note There is no unique log file for IP Phone software distribution functions Upload activity appears as a normal log entry and is included in all log events New entries appear at the top of the log file Importing Files to the Local Software Library You can use the Network Management Server software library to store IP phone software and configuration files enabling you to view files distributed to gateways and to initiate file distribution to gateways from the Update Manager client without storing the files on the client workstation Software images can be obtained directly from Avaya Refer to Retrieving New Versions from the Web on page 86 for instructions on retrieving files from Avaya The IP Phones Software Libraries dialog box provides a tree view of available software releases and settings scripts contained in the Network Management Server software library and enables you to import them 98 Avaya Integrated Management Release 5 0 Software Update Manager Importing Files to the Local Software Library To open the IP Phones Software Libraries dialog box 1 Click im Or Select Tools gt Software Libraries The IP Phones Sof
93. mware related to IP phones CM Software Management View From this view you can manage software related to the Communication Manager Issue 6 January 2008 21 The Targets Table Gateways Data Switches and Circuit Packs View From the Gateways Data Switches and Circuit Packs view you can detect and download software to targets associated with Gateways Data Switches and Circuit Packs When you open Avaya Software Update Manager for the first time the Gateways Data Switches and Circuit Packs Targets Table appears with no entries until you detect targets from the network The table is populated during the detection process Each row of the table displays information about a target to which software can be downloaded A separate row in the Targets Table appears for each type of software that can be downloaded to a specific device For more information on detecting targets refer to Chapter 4 Detecting Targets Use the Gateways Data Switches and Circuit Packs view to check the software versions currently used by the listed targets against the newest releases on Avaya s website and on your hard disk For information on checking software status and downloading new software from Avaya s website refer to Chapter 8 Analyzing and Retrieving from the Web IP Phones View From the IP Phones view you can manage firmware images and configuration scripts to be placed on IP Telephony gateways for distribution to IP phones
94. nd view the updated Latest Available recommendation lf the particular hardware vintage for the TN board can not be supported by the target CM release this information will be highlighted e The ability to download IP Office firmware R4 1 e The ability to edit file size file name version number and hardware compatibility fields for an existing entry the Software Library 16 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 2 Getting Started This chapter explains how to define the authorization information and parameters required to gain access to download software from the Avaya Website lt contains the following sections e Starting Avaya Software Update Manager Explains how to access Avaya Software Update Manager from your management platform e Defining Website Download Parameters Describes how to specify the download source website and download intervals e Defining Server Proxy Settings Describes how to specify the Proxy settings for your server e SFAP Login Parameters Describes how to define the SFAP Login download parameters required to begin downloading software from the Avaya Website Starting Avaya Software Update Manager This section describes how to start Avaya Software Update Manager To start Avaya Software Update Manager From Avaya Network Management Console select Tools gt Avaya Software Update Manager The Avaya Software Update Manager Targets Table opens
95. nknown Wrong download file Check the download filename and path File Not Found The agent cannot connect to the TFTP server or cannot get the download file Check if the file exists File Too Big Wrong download file Check the download filename and path Flash Erasure Error Device internal error Flash Write Error Device internal error O Error While Reading Local File An error occurred while reading from the local download file If the problem persists replace the download file on your local machine Out Of Memory Device internal error responding to SNMP Server is Device can not reach Check the device s routing parameters Unreachable the server SNMP Error Agent is not 1 Check if the device responds to ping 2 Check the SNMP community Note This error may be the result of a long network delay Try the download again SNMP Error After Download The file is not accessible according to TFTP server configuration The device did not respond to SNMP after the download was completed The file is not located in a subdirectory of the TFTP secure server path This error may be the result of a long network delay Try to insert the device again and check that the version matches the one downloaded Check file path and product defaults 2 of 2 108 Avaya Integrated Management Release 5 0 Software Update Manager Index
96. o os a 13 table views aa oaoa oa a a 24 26 Targets Table o oo a 24 26 toolbar e a oa a a ha ge aei a a i n 12 TOOMIPS ei aa a a i a Se Saw OG 14 V View CM software management view a 22 IP phones software libraries 22 View Menu 2 ee ee 104 Viewtabs 2 13 21 Viewing download parameters 61 license and authentication files 74 AAA 43 98 W Website defining download website 18 Wildcards s s osoo soo a ee 41 X XML index file a aaa aa 101 112 Avaya Integrated Management Release 5 0 Software Update Manager
97. o Activated 7 Click Close The dialog box closes Media Server License and Authorization Files The License 8 Auth Files tab displays license status information for the Media Server It also enables you to install license and authorization files Figure 23 Media Server Details Dialog Box License Auth Files Tab x Manage Updates License amp Auth Files Release Management License File Auth File License Status Communicaligr License Mode Normal checking application CommunicaMar version RO15x 00 0 818 0 Network used for License MGP License Serial Number is 071503101683 on MGP RFA Module ID is 1 RFA System ID is 1 4 i Apply Close To install a license file 1 Click m in the License File row of the License amp Auth File tab in the Media Server Details dialog box The Open dialog box opens 2 Select the license file you wish to install and click Open The path of the selected file is displayed in the License File field 68 Avaya integrated Management Release 5 0 Software Update Manager Downloading 3 Click Apply 4 Click Close to close the dialog box To install an authorization file 1 Click LJ in the Authorization File row of the License amp Auth File tab in the Media Server Details dialog box The Open dialog box opens 2 Select the authorization file you wish to install and click Open The path of the selected f
98. odif Apply Delete Issue 6 January 2008 59 Downloading Software to Targets Adding Editing or Deleting a File To add a file to the NMS local Software Library 1 2 N O O A 00 From the Software Libraries dialog box click the Files tab From the Software Library drop down list select the NMS Software Library A table of files available in that library is displayed File Details parameters appear below the table in read only format Click New to enter new file details The File Details Parameters now appear in read write format From the Product Family drop down list select the relevant Product Family for the file From the Device Type drop down list select the relevant Device Type for the file From the Software Type drop down list select the relevant Software Type for the file To the right of the File field click LJ to select the file you want to add The Open dialog box opens Select the file you want to add and click Open The file path appears in the File field 9 In the Version field enter the version of the file Avaya Software Update Manager 10 11 12 populates this field when you choose the file from the local file system In the File Length field specify the length of the file Avaya Software Update Manager populates this field when you choose the file from the local file system In the Notes field add any notes you want This parameter is optional
99. oftware Update Manager Downloading and Installing the Inventory Collection Script R2 x and R3 x 6 Inthe Preferred SSH Protocol Version field of the Protocol options area select 2 7 In the Encryption options area use the Up and Down buttons to set AES SSH 2 only as the first option and 3DES as the second option 8 Click Open 9 Click Yes to accept the host key The PuTTY dialog box opens Note The first time you connect to the server SSH prompts you to accept the server s host key Save the host key to ensure you are not prompted for the host key in the future Note Many Avaya products support access with SSH However Avaya does not provide support for third party clients used for SSH access Problems with SSH client including PuTTY are the responsibility of the user or the SSH client vendor Installing the Service Pack Once you have started a telnet session or an SSH session you can begin installing the service pack to the Communication Manager Note The service pack must be copied to the var home ftp pub directory before starting the installation To install the service pack on the Communication Manager 1 From the telnet or SSH session type 192 11 13 6 if access is directly through the Services port Or Type the IP address or the host name of the server if access is over the LAN or WAN 2 Log in using the appropriate Login ID and password 3 Type update_unpack lt update filename gt and press En
100. omo ee 24 26 VIEWS 2 a ae d a e A a a a 24 26 TADS i o a A AAA Se 13 Targets adding to the Targets Table 37 deten a e d o o 37 downloading softwaret0 69 IMPORUINO sc a oe a ee a ce a 37 viewing parameters 61 Targets Table 24 26 addingtargets 37 cm software management view 22 26 CUSTOMIZING s we ke a ma e a a a a 28 filter criteria s 30 33 35 filtering o o 29 gateways data switches and circuit packs view 22 24 parameters o o a 24 26 A ee a ee a ee a aa 36 SAVING soa ios a ane a EE E a a 36 SONING ica rara a 27 VIBWS 5 c sos a a ee 21 Toolbar io ooo ee a a a e 12 Tools mMenu so sos soa ee ew 105 TOOMIPS ss enca a o GS a a a o a 14 Troubleshooting sosoo 107 Issue 6 January 2008 111 Index U Update modules 04 105 Updates Communication Manager ca Upgrading Communication Manager 71 User interiace s s a e aa a e lr d a 11 cm software management targets table 26 cm software management view 22 dO AMOR cc SR a ee 13 gateways data switches and circuit packs targets table 24 gateways data switches and circuit packs view 22 IP phones software libraries view 94 IP phones view o 22 on line help o ooo 14 table tabs i
101. on The device hardware version or vintage Software Library The location from where to download the new file File on USB Flash The name of the USB flash drive file associated with the Drive selected target Software Version The software version of the new file Download Proxy The IP address of the CM to use when downloading files to TN Boards 2 of 2 Note If multiple targets are selected only parameters whose value is the same for all selected targets are displayed Issue 6 January 2008 63 Downloading Software to Targets Configuring the Media Server Software Repository This section explains how to manage the software repository on the Media Server From the Media Server Details dialog box you can manage updates and install license or authentication files to the software repository on a single Media Server Note The Media Server Details dialog box is only accessible from the CM Software Management tab To access the Media Server Details dialog box 1 From the Avaya Software Update Manager User Interface select the CM Software Management tab 2 Click W Or Select Actions gt Target Details The Media Server Details dialog box opens Figure 21 Media Server Details Dialog Box Release Management Tab Manage Updates License amp Auth Files Release Management Installed Versions Active Partition 00 0 818 0 default Standby Partition root2 Application software not instal
102. ons Available for Installation on Media Server Table click the checkbox of the version you want to delete 2 Select Delete selected releases from Hard Disk 3 Click Apply To copy a release from a CD Rom to the hard disk 1 From the Versions Available for Installation on Media Server Table click the checkbox of the version you want to install 2 Select Copy release from CD to Hard Disk 3 Click Apply To copy a release from a URL to the Hard Disk 1 From the Versions Available for Installation on Media Server Table click the checkbox of the version you want to install 2 Select Copy release from URL 3 Specify the address of the URL in the Copy release from URL field 4 Specify the software version you want from the drop down list adjacent to the Copy release from URL field 5 Click Apply Issue 6 January 2008 65 Downloading Software to Targets Media Server Operations The Media Server Operations area of the Release Management Tab enables you to perform a number of functions on the Media Server To perform one of the Media Server Operations 1 In the Media Server Operations area click the operation that you want to perform from those listed The following options are available Update tripwire database Clears all changes following an upgrade Reboot to standby partition Reboots the system to the standby partition Make boot permanent Commit Makes the active partition the boot partition Save
103. ormation about error description messages refer to Appendix C Troubleshooting Setting Default Flash The version that was downloaded was All made into the default version Downloading Boot A Boot Image is being downloaded All Image Downloading Image The Image is being downloaded to Bank All to APP1 A of the device Downloading Image The Image is being downloaded to Bank All to APP2 B of the device Synchronizing After a successful download the files are All 2of2 76 Avaya Integrated Management Release 5 0 Software Update Manager Scheduling Downloads Scheduling Downloads This section explains how to schedule a download for a later time or date Opening the Schedule Download Dialog Box To open the Schedule Download dialog box from the Gateways Data Switches and Circuit Packs view 1 Select the Gateways Data Switches and Circuit Packs tab 2 Select the target or targets to which you want to download from the Targets Table 3 Select Actions gt Schedule Download The Schedule Download dialog box opens see Figure 28 To open the Schedule Download dialog box from the CM Software Management view 1 Select the CM Software Management tab 2 Click Y Or Select Actions gt Schedule Download The CM Software Management dialog box opens 3 From the CM Software Upgrade Update tab in the CM Software Management dialog box click Schedule see Figure 24 The Schedule Download dialog box opens see Figure 2
104. pdate Manager File Menu Table 15 File Menu Item Description Save As Saves the current table as a text file Save Log File Saves the current log file as a text file Options Opens the Options dialog box Print Prints the Targets Table Exit Exits Avaya Software Update Manager This option is unavailable in Remote Mode Edit Menu Table 16 Edit Menu Item Description Select All Selects all rows in the current table Issue 6 January 2008 103 Menus View Menu Table 17 View Menu Item Description Filter Opens the Filter Devices dialog box Log Report Toggles the Log Report below the Main window ToolTip Enables tool tips in the Targets Table This menu item is disabled by default Actions Menu Table 18 Actions Menu Item Description Download Targets Detection Target Details Opens the Download Targets Detection dialog box for detecting targets on the network Opens the Target Details dialog box for configuring target parameters Download Now Initiates downloading of software to the targets selected in the Targets Table Schedule Download Opens the Schedule Download dialog box for scheduling a software download to the targets selected in the Targets Table Reset Resets the selected module s 104 Avaya Integrated Management Release 5 0 Software Update Manager Tools Menu Table 19 Tools Menu Tools Men
105. s option you want use for downloading in the Defaults section of the Retrieve From the Web dialog box Issue 6 January 2008 87 Analyzing and Retrieving from the Web Figure 33 Retrieve From the Web Dialog Box El Products eu Products LJ Media Servers 00 CM Service Pack LO m08286 11410 FO 01 1 628 7 11846 FO amp 01 1 628 7 11951 POS 01 2 6321 12714 O gt 01 2 632 1 12866 OCE 58400 MPC firmware gt AVAYA _TN8400_2_0 OIC 585008 SAMP firmware HO gt avava_ses00_2 0 FO E gt Avaya_58500_1_0_SP4 gt AVAYA_S8500_2 1_SP2 9 CE sasooc SAMP firmware O E gt AVAYA_S8500_2_1_SP1 O gt AVAYA_S8500_2_1_SP2 9 HO c30 C Distributed Office Defaults O Update product defaults with the downloaded image versions T Update product defaults with the downloaded image 2 versions only for the latest available versions default operation O Do not update product defaults oK Cancel Apply The following table lists the available options Table 14 Retrieve From the Web Defaults Options Option Description Update product defaults with Select this option to update the product default with the the downloaded image versions downloaded version Update product defaults with Select this option to update the product default only if the the downloaded image versions downloaded version is the latest version available for th
106. sa a A A ee Saving the Log 2c ck ev do DEREK OS order Giearng ELGG oscar SHE SESESESSSEESS SE oe SePOee See Closing MALOS cin bse eee eS we EA DEW AAA Chapter 6 The ASCA Reporting Tool Avaya Software Compatibility Audit Report Overview Downloading and Installing the Inventory Collection Script R2 x and R3 x Downloading the Service Pack to your Computer Copying the Service Pack to the Communication Manager Installing the Service Pack onto the Communication Manager Setting up a Telnet Session for accessing the CLI Setting up a secure shell SSH for accessing the CLI Installing the Service Pack et Running the Inventory Script on the Communication Manager Downloading the Inventory File to your Computer Generating and Filtering an ASCA Report lt lt Filtering the ASCA Report o 4 Avaya Integrated Management Release 5 0 Software Update Manager 30 31 33 33 35 36 36 36 37 37 38 39 39 40 41 43 43 44 44 44 45 45 46 46 47 49 49 49 51 52 53 53 54 Contents Chapter 7 Downloading Software to Targets 55 Download Files Overview 2 55 Configuring Software Libraries lt es 56 Defining a Remote Software Library
107. select the types of products you want to detect in the Product Filter section 40 Avaya Integrated Management Release 5 0 Software Update Manager Detecting Targets Using Filters 4 Click OK The targets that meet the filter criteria are added to the Targets Table and the Download Targets Detection dialog box closes Or Click Apply The targets that meet the filter criteria are added to the Targets Table and the Download Targets Detection dialog box remains open Using Wildcards and Ranges in an IP Address You can use an asterisk wildcard in the IP address The asterisk must replace an entire octet rather than individual digits For example 149 49 50 and 149 49 are valid entries However 149 49 40 1 and 149 49 are not valid entries You can use a range to represent the last octet For example 149 49 48 101 110 is a valid range However 149 49 48 101 9 and 149 49 35 40 101 are not valid ranges The IP address must be written without any spaces Issue 6 January 2008 41 Detecting Targets 42 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 5 The Log File This chapter describes the Avaya Software Update Manager log Avaya Software Update Manager keeps a log of all activity New log information is appended to the end of the existing log This chapter includes the following sections e Viewing the Log Explains how to open the log and describes the information contained in the
108. ss The IP address of the target Module Location The number and location of the slot that the module occupies in the target For stackable devices this is the module s position in the stack Device Type The type of device associated with the target Software Type The software entity to be downloaded to the target Options are Image An executable file for running the device Boot Loader A low level executable for starting up the device Web Management An executable file providing web management capability to the device Status Displays the date and time of the scheduled download During a download this column displays download process messages Current Version The software version currently running on the target Available Version The latest version of the software available from Avaya s website This field is updated each time you run a web analysis For more information on web analysis refer to Chapter 8 Analyzing and Retrieving from the Web Entitled Version The latest version of software available on the Avaya website that you have the authority to install Download Progress During a download this column displays the percentage of the file which has been downloaded to the target 10f2 24 Avaya Integrated Management Release 5 0 Software Update Manager The IP Phones Targets Table Table 3 Gateways Data Switches and Circuit Packs Tar
109. t gt Run The Run dialog box opens 2 From the Run dialog box type telnet 192 11 13 6 and press Enter to access the communication server Note For Communication Manager 3 0 and newer you should set up a secure shell SSH for accessing the CLI Do not use a Telnet session Setting up a secure shell SSH for accessing the CLI When using Communication Manager 3 0 or newer you need to set up a secure shell SSH to access the CLI To use SSH a third party client such as PuTTY must be installed on your computer To download PuTTY point your browser to http www putty nl download html To log on to the CLI using PuTTY 1 Click Start gt Programs gt PuTTY gt PuTTY The PuTTY Configuration dialog box opens with the Basic Options for your PUTTY Session category displayed by default see Figure 13 Issue 6 January 2008 49 The ASCA Reporting Tool Figure 13 PuTTY Configuration Basic Options For Your PuTTY Session Dialog Box ER PuTTY Configuration E 2 x Category Logging E Terminal Keyboard Bell Features E Window Appearance Behaviour Translation Selection Colours E Connection Data Proxy Telnet Flogin E SSH Kex Auth TTY x11 Basic options for your PuTTY session T Specify the destination you want to connect to Host Name or IP address Port 22 Connection type C Raw Telnet Rlogin SSH C Serial r Load save or delete a stored s
110. tents Page To open the help to the contents page select Help gt Contents The on line help opens to the contents page Opening the Help to a Topic of Interest To open the help directly to a topic of interest 1 Click Ke Or Select Help gt Help ON The cursor changes to the shape of an arrow with a question mark 2 Click a point of interest in the Avaya Software Update Manager The help opens to a topic explaining the feature that was clicked What s New in This Release Avaya Software Update Manager Release 5 0 introduces the following enhancements e Ability to upgrade Avaya Communication Manager Release 5 0 systems e Ability to upgrade the S8300C Avaya Communication Manager SES co residency e Support for the G450 branch gateway e Support for the S8730 e Enhanced support the IG550 Integrated Gateway Inventory reporting for J2320 J2350 J4350 and J6350 Inventory reporting for all TIM modules Inventory of DSP resources Inventory and upgrade capability for TGM550 Report includes hardware and software versions serial number license and part number e ASCA enhancements SES versions reported and analyzed Inventory support for 96xx and 16xx IP phones Issue 6 January 2008 15 Introduction Display of latest available firmware vintage for TN circuit packs takes into account compatibility with release of Avaya Communication Manager Ability for you to change the Target CM Release field a
111. ter 4 Select the number corresponding to the service pack file and press Enter For example 00 339 4 xxxx tar gz 5 To list Communication Manager files and verify that the new service pack file was unpacked type update_show and press Enter Issue 6 January 2008 51 The ASCA Reporting Tool 6 Type update_activate lt update name gt where update name is the file name without the tar gz release or issue number of the service pack file and press Enter For example update_activate 00 0 339 4 xxxx The Communication Manager may reboot If the server reboots you must wait until the restart or reset completes before entering additional commands The Communication Manager displays a message that the service pack was applied Note If during a system reboot you receive the message opt ecs sbin drestart 2 4 command failed no action is required 7 To list the Communication Manager files and verify that the service pack file was activated type update_show and press Enter 8 At the prompt commit this software type y 9 To close the telnet window type q Running the Inventory Script on the Communication Manager The inventory script generates the inventory file that the ASCA reporting tool uses to generate an HTML ASCA report To generate the inventory file on the Communication Manager 1 From a telnet or SSH session log into the active Communication Manager server using an account with root privileges 2 From the
112. the files 2 Click Select IP phone software release 3 From the drop down lists in the Select release for phone family area select the releases for the phone families applicable to the IP Phones connected to the selected device s Note If the selected device is an AM110 device the release s applicable to the phone families connected to the device are automatically selected 4 Select the phone models that you wish to update For firmware files select the firmware files you wish to update from the list of checkboxes appearing in the select firmware versions area The list only displays firmware versions applicable to the phone releases for the phone families selected in the Select IP phone software release area To upload the setting scripts 1 Select select settings scripts A list of scripts appears 2 Choose the scripts you require from the files listed Issue 6 January 2008 97 Managing IP Phone Software To begin or schedule selected files for download 1 In the Download area select Do not overwrite files if you do not want files that already exist on the gateway to be overwritten 2 In the Download area select reset phones after download to reset phones automatically after copying the file to the gateway Note This option is only available for AM110 gateways 3 Click Download to begin uploading software to targeted gateways immediately Or Click Schedule to schedule software upload in the future For more infor
113. tware Libraries dialog box opens Figure 40 IP Phones Software Libraries Dialog Box ES Server Library 4 O IFPhones AO Software Releases z January 22 2007 Release 2 1603 hb1603d106 bin The 1603 R1 0 6 boot application ha1603d106 bin The 1603 R1 0 6 phone application gt y CI 1608 om 1616 DO June 20 2006 Release DO August 17 2006 Release OO June 22 2006 Release 53 Settings Scripts 9600 IP Phones 4600 IP Phones oo fad Delete Refresh Import To Import new files into the IP Phones software library 1 Click Import The Import window opens 2 Select the file you want to import from the client workstation and click Import The selected file is imported into the IP Phones Software Library 3 View log files to confirm the import if desired For more information on log files refer to Viewing Log Files on page 98 To delete files from the IP Phones Software Library 1 Select the file or files that you want to delete in the Server Library tree 2 Click Delete The files are deleted from the tree Issue 6 January 2008 99 Managing IP Phone Software 100 Avaya Integrated Management Release 5 0 Software Update Manager Appendix A Remote Library Index File This appendix provides an example of the structure of an index file you can create for use in the remote software libraries accessed by Avaya Software Update Manager
114. u Item Description Software Libraries Opens the Software Libraries dialog box for selecting the location from which to download an image Image Analyzer Analyzes the software versions available on Avaya s website Retrieve Image From the Web Opens the Retrieve From the Web dialog box for retrieving the latest software versions for selected targets from the Avaya website Add Image File Opens the Software Libraries dialog box Generate ASCA Opens ASCA Reporting dialog box Report Product Defaults Help Menu Table 20 Help Menu Opens the Product Defaults dialog box for viewing or changing the default software filenames Update Manager Item Description Contents Opens the help module contents page for information Help ON Activates context sensitive help About Avaya Software Opens a window containing e Copyright information about Avaya Software Update Manager e Version information about updates for specific devices Issue 6 January 2008 105 Menus 106 Avaya Integrated Management Release 5 0 Software Update Manager Appendix C Troubleshooting This chapter contains a list of common Avaya Software Update Manager error messages an explanation of each message and some possible solutions Table 21 Download Error Messages Error Message Cause Possible Solutions Access Violation Access to file denied Check file permissions
115. ubsequent downloading to the appropriate devices Avaya Software Update Manager includes a server hosted on the workstation running Avaya Network Manager in Standalone Mode The server stores all the software retrieved from the web and can download the software to appropriate devices Files containing embedded software can also be copied to the server The server can be reached locally or via remote access This provides the ability to update the software on your devices from anywhere in the world Issue 6 January 2008 9 Introduction Using Avaya Software Update Manager Avaya Software Update Manager is used to retrieve software from the web and download it to appropriate devices in your network Using Avaya Software Update Manager you can perform the following tasks e Starting Avaya Software Update Manager For instructions on starting Avaya Software Update Manager refer to Starting Avaya Software Update Manager on page 17 e Detecting the download targets associated with devices in the network For instructions on detecting targets refer to Chapter 4 Detecting Targets on page 37 e Analyzing the software on the network devices to determine if there are new versions For instructions on analyzing device software refer to Performing Web Analysis on page 86 e Retrieving new versions of software from the Web For instructions on retrieving software from the web refer to Retrieving New Versions from the Web on page 86
116. ults Figure 30 Software Version Selection Dialog Box Y Software Version Selection Al x Device Type Avaya P332GT ML Software Type Image Version z Software Version Availability on Software Libraries Library Server Name Je Address Version Status NMS 149 49 78 11 Missing OK Jl Close 5 Select a file version A version number that appears in green is present in all of the displayed libraries A version number that appears in red is present in only some of the displayed libraries 6 Click OK The Software Version Selection dialog box closes 7 Click Apply to apply the new filename Click OK to apply the new filename and close the Product Defaults dialog box Issue 6 January 2008 83 Downloading Software to Targets 84 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 8 Analyzing and Retrieving from the Web This chapter explains how to check software currently loaded in devices against the latest release of the software on the Avaya website lt also describes how to manually add files to the Avaya Software Update Manager server If a device is not using the newest software you can use Avaya Software Update Manager to retrieve and download the relevant software for the device This chapter includes the following sections e Requirements for Retrieving Software from the Web Describes the information you need to begin retrieving software from the web usin
117. us Provides the full structure of the menus in Avaya Software Update Manager Appendix C Troubleshooting Explains how to identify and find solutions for errors that may occur when downloading 8 Avaya Integrated Management Release 5 0 Software Update Manager Chapter 1 Introduction This chapter provides an introduction to the Avaya Software Update Manager It includes the following sections e Avaya Software Update Manager Overview An overview of Avaya Software Update Manager e Using Avaya Software Update Manager An outline of the tasks required to effectively use Avaya Software Update Manager e The User Interface Describes the Avaya Software Update Manager user interface e Using Tooltips Explains the Avaya Software Update Manager tooltip feature e Using Avaya Software Update Manager Help Explains the options for accessing on line help in Avaya Software Update Manager Avaya Software Update Manager Overview Avaya Software Update Manager is an application that downloads software to managed Avaya devices Avaya Software Update Manager can also check the software versions currently in use against the latest versions available from Avaya and recommend updates when a newer version is available In this guide the word target is used to define any device to which software can be downloaded Avaya Software Update Manager can download a new release from Avaya s website and store iton your hard disk for s
118. used to install and upgrade CM Server Media Server software and install license or authentication files to the software repository on the CM Server You can perform upgrades on multiple servers at the same time Note The CM Software dialog box is only accessible from the CM Software Management tab To access the CM Software Management dialog box 1 Select the CM Software Management tab 2 Click Or Select Actions gt Target Details The CM Software Management dialog box opens Figure 24 CM Software Management Dialog Box CM Software Upgrade Update Tab CM Software Upgrade Update License amp Auth Files CM Release Location O mms cp 9 Media Server Hard Disk 104 0 00 0 725 0 O Media Server CD 4 4 4 Ourt Actions Install Release CM Service Packs Platform Service Packs Install License amp Auth Files _bowrioss _sensaue cose 70 Avaya Integrated Management Release 5 0 Software Update Manager Downloading Upgrades and Updates to the Communication Manager The CM Software Upgrade Update tab enables you to copy a release from an HTTP server to the hard drive of one or more CM Servers You can choose the source location of the release you want to download copy and or install a release and install associated updates license files and authentication files Upgra
119. you want to display 20f2 Filtering the Targets Table IP Phones View To filter the Targets Table from the IP Phones view 1 Select the IP Phones tab 2 Select View gt Filter from the menu The Filter Devices dialog box opens for the IP Phones view see Figure 7 Issue 6 January 2008 31 The Targets Table Figure 6 Filter Devices Dialog Box IP Phones View x Select criteria Name matching pattern IP address matching pattern Select Communication Manag Mi Select Group None Mi Device Type q 1110 Products gt M0 6350 MO Juniper Clear OK Cancel Apply 3 Select the criteria for the targets you want to display For more information on filter criteria refer to Filter Criteria Gateways Data Switches and Circuit Packs View on page 30 4 Click OK The filtering criteria are activated and the dialog box closes Or Click Apply The filtering criteria are activated and the dialog box remains open Note The Targets Table only displays targets that meet all the selected criteria To deactivate filtering 1 Click Clear All filtering criteria are cleared 2 Click OK Filtering is deactivated and the dialog box closes Note When filtering is active appears in the Status Line 32 Avaya Integrated Management Release 5 0 Software Update Manager Filtering the Targets Table

AIM R5.0 Software Update Manager

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