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1. Tou have suoceesSuly compiebed Gre kahvat Wizard for SO ureneriiremerhiemoherrachor To sooty Se anges the marand hag an resimi Windies To restart Winda Bsioma beady dick Frish If you mani be regia i Leber dereieci heker t ice Gide Bice red an cick Pri a Continue Anyway 7 e Figure 13 Windows Driver Warning 2 e Figure 14 Finish Install WRONG The program E protected by copyright law and eenaa kreshees Te contin chek Mert Figure 9 Welcome to Install Wizard Software Installation The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the software vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation a e Figure 12 Windgws Driver Warning Step III Installing the Securexam Remote Proctor device Cont Windows Vista j pyar g a engage apo ny ms S File Download Security Warning Internet Explorer Security Warning aaa The publisher could not be verified Are you sure you want to run this Do you want to run or save this fi2. that infringe any proprietary rights including copyright of any party or postings that student s do not have a right to make available Children s Online Privacy Protection Act COPPA The Children s Online Privacy Protection Act COPPA protects the online privacy and personal information of children less than 13 years of age In compliance with this act the University does not promote online collection of data from children and does not intentionally collect any per sonally identifiable information from children under 13 Children under the age of 13 must not be present when a student is using the SRPS unit during an online course assessment The University does not knowingly request or collect personal information from any person under I3 years of age It is the responsibility of the student to ensure that no underage minor or other individual has video or audio captured during an online test assessment If the University becomes aware that an individual under the age of 13 has been captured during the test assessment the student will be contacted California and Canadian Users California and Canadian residents have the right to know how student information may be shared The data collected via the SRPS unit will only be used by the University in course assessment evaluations Non U S Students For those students located outside of the United States please note that the video and audio data captured by the SRPS unit during the stu
3. traditional proctored exam environment In order to minimize potential Remote Proctor video reviewing you should e Make sure that the neck mirrored ball of the device is pushed down into the base The Neck has a horizontal line drawn into the plastic The neck of the device needs to be pushed down until the horizontal line disappears e Have adequate lighting When registering or taking the exam picture the screen will display the snapshot that is taken If the photograph is poor due to insufficient lighting adjust re take pic ture and leave illumination of the room the same throughout the test e Not have any unnecessary noise i e no cell phones no music playing etc e Avoid unnecessary movements such as getting up and walking around e Avoid background distractions people or pets entering the room e Havea clean desk e Nothing should be on your desk other than your computer and the Remote Proctor unit no pa pers books etc This is unless the test is an open book exam The unit must be placed and remain no further than two feet from the individual taking the exam Any of the above mentioned items can cause your exam to be invalid or at least come under scrutiny Remember it is important to treat your personal exam location as if it was on campus or at a testing center and you will be able to take your test at your convenience 3 Test Administration and Remote Proctor Support Using the Remote Proctor de
4. 2 Place your finger on the fingerprint pad and press lightly to take your picture 3 If you are satisfied with the picture click on Save and Close button If not click on the Repeat button and start again Figure 9 Follow directions in dialog box to capture picture Fingerprint verified Save and Close Figure 10 Select Save and Close Figure I 1 Select Next Enrolling your credentials through the Remote Proctor Cont The system will then upload your information to the Remote Proctor Server Please wait as this may take a minute or so When the upload is complete you will see a confirmation that all the necessary information has been gathered If all the items in the list have a check mark next to them you should select the Submit button If any of the items was not obtained there will be a red X beside the item If so you should select the lt Previous button until you get back to the appropriate page and re enter the information When the system has stored all the User Information and Biometric data you have completed the enrollment The system will display a confir mation message Select the Close button and you will be returned to your Blackboard User Home page Securexam Remote Proctor Upload in Progress RRRRREREEA O Software Software Secure Inc 2006 2007 All Rights Reserved Figure 12 The system uploads the enrollment informa
5. be directed via email to privacy troy edu or via telephone to 334 670 5741 A student may also write Troy University University Attorney Attn SRPS Privacy Policy Department 500 University Drive Troy AL 36082 Changes to Privacy Policy and Notice The University may change this policy from time to time at its discretion The student s continued use of the SRPS unit indicates consent to this privacy policy and any future amended versions Revisions will be indicated by the effective date of the policy Each student is urged to periodi cally check this Privacy Policy for updates All changes will be effective upon posting or as otherwise stated in the revision If the student does not accept the terms of the Privacy Policy as posted then the student cannot participate in an online class test assessment using the SRPS unit This policy is effective as of September 29 2007 The University reserves the right to change this policy at any time and will post any changes to this policy as soon as they go into effect The student is expected to refer back to this policy on a regular basis Information for Which This Privacy Policy Does Not Apply This privacy policy does not apply to information collected about students by any other means than through the SRPS unit during online assess ment Except as specified herein this policy also does not apply to information that students may provide to the University in any other manner R
6. code Enter yos Giok FIH code Tuban Query Feia Protected Mode CH Step III Installing the Securexam Remote Proctor device Cont a Microsoft Windows P 8 Click Run to download Securexam Remote Proctor software Detailed visual step by step directions for XP can be found on the adjacent page 5 Select Run to continue the installation process Click Next when the welcome window appears Read the License Agreement carefully then check I agree then Next Click Next to continue the installation process Select Continue Anyway to install the Remote Proctor circuit board Select Continue Anyway to install the Remote Proctor camera Select Finish to complete the installation and to restart your computer Windows Vist 8 Click Run to download Securexam Remote Proctor software Detailed visual step by step directions for Vista can be found on page 6 Select Run to continue the installation process Click Next when the welcome window appears Read the License Agreement carefully then check I agree then Next Click Next to continue the installation process Select Continue Anyway to install the Remote Proctor Select Finish to complete he installation and to restart your computer Cont Windows XP File Download Security Warning Internet Explorer Security Warning Do
7. completed Do not manually close this application until it has finished uploading the test Securexam Remote Proctor Uploader Current Progress aie a ao a Total Progress 178 Figure 20 After closing the aforementioned screen the SRP Uploader will send the exam information to the server sit TP sit at AEAN Sas lackboar rs Suite i D P le By TRO UNIVERSI Y Home Help Logout e ae A future of opportunities W 7 eCampus _ TOL SOQDWARESECURE DEV gt ANNOUNCEMENTS Figure 19 Once your test is completed select the Fiile gt Exit menu choice 21 Need Helo Tech Support Hours Monday Wednesday Friday 8AM 6PM CST Tuesday and Thursday 8AM 9PM Contact Aaron Carolipio Associate Director of Testing and Services 334 670 3787 Scott Smith Remote Proctor Coordinator 334 670 597 The fastest way to receive support is to fill out the online support form The form can be found under the Re mote Proctor tab within Blackboard under support
8. data fingerprint and picture into the system Enrolling your information is a one time proc ess You will not be required to register all of this information each time Note Once you start the you use Remote Proctor Remote Proctor program your computer ts Locked l Start Remote Proctor by double clicking the Securexam RP icon on your down So wo other pro desktop Or use the Start Menu Start gt All Programs gt Software Secure Inc grams can run gt Securexam gt Securexam for RP 2 The system will respond with a dialog asking for your Login Enter troyuniversity_browser for Username and browser for Password Note these are case sensitive and select the OK button 3 The Blackboard login window will appear now enter in your Blackboard username and password and click Login Bee nay memme ba perms one e Se ee re b imr rem come eb es ee e Figure 2 Remote Proctor Login Enter troyuniver isty_browser for Username and browser for Password Enrolling your credentials through the Remote Proctor Cont 4 If your Usename and Password are valid within Blackboard the Remote Proctor will start the process of gathering the user and biometric data You will be prompted to fill in your user information required on the form When done select Next 5 Remote Proctor will first collect your Biometric information your fingerprint Click the blue Collect Bio Information button Do not s
9. light will only be on when the device is communicating with your PC or recording 4 Select Cancel to stop the Wizard NOTE The Wizard will run up to a total of 3 times Please select Cancel each time See figure 3 XP and Figure 4 Vista r Found New Hardware Wizard mn Found New Hardware r Welcome to the Found New Windows needs to install driver software for your Hardware Wizard Fingerprint Sensor This wizard helps you install software for Securexam Remote Proctor Serial 9876543246 Locate and install driver software recommended Windows will guide you through the process of installing driver software If your hardware came with an installation CD for your device lt 6 or floppy disk insert it now gt Ask me again later What do you want the wizard to do Windows will ask again the next time you plug in your device or log on Install the software automatically Recommended Install from a list or specific location Advanced Don t show this message again for this device Your device will not function until you install driver software Click Next to continue e Figure 3 XP Found New Hardware e Figure 4 Vista Found New Hardware Wiz Wizard Please click Cancel up to three ard Please click Cancel up to three times Important Note which USB port your Remote Proctor device is plugged into If you have to unplug it then plug it into the same port that the dev
10. will only be provided to agencies such as law enforcement agencies when the information so collected is clearly in the public interest Otherwise the data collected will not be shared In the unlikely event that the University believes that the security of a student s personal information has been compromised while in the Univer sity s possession the University will notify the student If notification is necessary the University will attempt to do so as promptly as possible and to the extent that current contact student information is available In addition to the foregoing the University will only share or disclose personally identifiable information when the University needs to protect its legal rights the University must comply with applicable laws regulations or legal or regulatory process the University has reason to believe that someone may be causing injury to or interference with the University s rights or the rights of other users the general public or using University services in violation of a legal or personal right Cookies In the event that the University technical support staff is requested to assist a student with a SRPS unit malfunction the University may set and access cookies on a student s computer A cookie is a small amount of data often including a unique identifier that is sent to a browser from a website s computer and stored on that computer s hard drive The University may use cookies to ident
11. Remote Proctor Installation guide andi Man ail Table of Contents Remote Proctor Exam Policy Remote Proctor Personal Privacy Policy Read Me First amp Step I System Requirements Step II Pre Install Maintenance amp Step I1I Installing the RP Device a Install FAQ i eager Laig User Manual Introduction amp Enrolling Your Credentials Taking a Proctored Exam Rev 1 18 08 2 Remote Proctor System Exam Policy securexam Remote Proctor contains a web camera and microphone These are attached to soft ware filters that detect changes in motion and sound When there is sound or motion during the exam the Remote Proctor will transmit video clips with sound through the Internet for later review by faculty and school administrators These clips will be used for the purpose of establishing if any stu dent misconduct occurred during the test For more information about academic misconduct please refer to the Oracle Student Handbook hitp www troy edu studentservices oracle 2008 2009 Oracle pdf The video feed provides a 360 degree view of your exam environment Accordingly it is in your in terest to eliminate any unnecessary sounds or movements during the test itself Please review the SOFTWARE SECURE Inc REMOTE PROCTOR SYSTEM PERSONAL PRI VACY POLICY attached to this document Testing Environment Generally wherever you choose to take your exam you should do everything possible to mimic a
12. TON AT THE END OF THIS CAOQUMENT CAREFILLY READ ALL THE TERHS AMO CONDITIONS OF THIS AGREEMENT BY OLIETEG OH THE ACCEPT BUTT TOU ARE OREM TINGS To BE BOUND ET AND SAE BECOHIRG 5 PARTY TO THES HREDMENT OF UDR OT AGE TL OF Te TORS OF TRS SR CEMENT CLICK THe Deb WOT G0CEPT BUTTON ND DO WOT USE THES SOP TRE Olek Mest bo began contig ates heck ESk bo charges et reps The SOP TWAAL SORD INC Liber Agreement the greenene ic A egal aqreeiert Bamin you and POP TARE SOUR IMC 4 Dilba conaran OFTWARE SICURL k Catel thos et INC fe Sateen Aeete Praba rithe pairan Ghee a ial vane eL Teirin Berets Pit Peking Computer toffee aed aibei ee mete ace ported mi E Lgocept the terms of the eere agreement e Figure 10 License Agreement e Figure Begin Configuration Hardware Installation a eetalldwcre Wiradi a A The software you are installing for this hardware Dual Mode USB Camera OV 530 Completing the InstallAware Wizard for Secu rescimBrowsertemotePractor has not passed Windows Logo testing to verify its compatibility with Windows xP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing
13. ake a few moments Do not enter a password into the password box The Remote Proctor will do that for you once you authenticate 6 Place your finger on the fingerprint scanner The authentication dialog operates just as in the enrollment You should follow the following steps just as you did for registering e Position your head so that it fits fills the red box at the top of the image in the dialog box e Place your finger on the fingerprint pad on the Remote Proctor device When it recognizes your fingerprint the device will take the pic ture and display it in the dialog for your review e When you are satisfied with the picture you can accept it by selecting Save and Close If you are not satisfied with the picture you may repeat the process by selecting the Again button 7 The system will authenticate you and then place the appropriate password into the password field You do not need to enter anything into the password field Wait and the system will do it for you You should then Click on the Submit button 8 Proceed with your exam as you would any other Blackboard exam When you have completed the exam you may exit Remote Proctor by using the File gt Exit menu command Your Securexam Remote Proctor session is complete Note that the Securexam Remote Proctor Uploader process SRPUploader may appear in your toolbar for a few minutes after Remote Proctor has completed This is normal and it will disappear when it has
14. d during a proctored exam The Remote Proctor de vice captures 360 degree video and audio to maintain academic integrity The multimedia stream is uploaded to the server and reviewed by professors and a multimedia stream for evaluation What if my Internet connection is lost during a test Dol have to retake the test Sometimes Blackboard and other Internet applications such as the Remote Proctor can lose connectivity depending on the quality of Internet connection If you lose connection you are encouraged to contact your professor and advise them of what happened when and any circumstances leading up to the loss of connectivity The video up to the disconnection will be reviewed and the professor will make the determination if when or how the new test is administered What if already have a web cam or other USB device s plugged in It is im portant to note which USB port your Remote Proctor device is plugged into If you have to unplug it then plug it into the same port that the device was installed with If you don t plug the device in the same port then you can run into serious technical issues and you might have to re install the device The Remote Proctor device itself will co exist with other devices installed without any problems lm ona military or office computer and am not sure if I m allowed to install the software What do do You need to consult the IT contact that is in charge of your computer to install the so
15. dent s online assessment will be transferred to a server in the United States By registering as a Troy University student enrolled in online curriculum the student consents to this transfer The laws and regulations in different countries impose different and even conflicting requirements on data protection Because Troy University is located in the USA as are the servers that store the captured data all matters relating to this data are governed by the laws of the State of Alabama Students also consent to the adjudication of any disputes arising in connection with usage in fed eral and state courts of and in accordance with the laws of the State of Alabama Other Terms of Use Disclaimers The University is not responsible for the conduct of any student during the test assessment The University takes reasonable steps to protect the security and integrity of all personal information provided however due to the inherent nature of the Internet the University cannot guarantee that the data collected by the SRPS unit during transmission through the Internet or while stored on the University s system or otherwise in the University s care will be absolutely safe from intrusion by others such as hackers The University assumes no liability for any error omission interruption deletion defect delay in operation or transmission communications line failure theft or destruction or unauthorized access to or alteration of any user data capt
16. eel Mme mirst ee he Remote Proctor system requires you to explicitly follow the directions listed on the following pages This document will help you install the Remote Proctor system Please pro ceed through this guide following the steps as numbered NOTE Before you install Securexam Remote Proctor you must uninstall any previous versions of Remote Proctor from your computer Please do not plug in the Securexam Remote Proctor device until instructed to do so After installing the device into a USB port you must always use the same USB port when using the Remote Proctor Device To change the port you must uninstall and reinstall the Remote Proctor software Step I Requirements To use the Remote Proctor System In order to use the Securexam Remote Proctor your PC must have the following e Gigabyte of RAM 2 GB recom mended 2 GB free hard drive space e Internet Connection strongly rec ommended DSL Cable or LAN No USB WIFI internet connection hard wired Cat5 connection recommended e Microsoft NET 2 0 Framework e Microsoft Windows Operating Sys tems XP or Vista 32 bit Software Secure does not support 64 bit or Non North American versions Securexam Remote Proctor device should be packaged with One Securexam Remote Proctor main unit with USB cable attached One reflective teardrop mirror with Cobra shaped stand Figure Assembling the Securexam Remote Proc
17. elect the Next button yet The capture fingerprint dialog box will appear Place your finger on the fingerprint scanner and wait until the system responds Follow the instructions in the yellow pop up bubbles until the system tells you that your fingerprint has been enrolled Hint slightly vary the position of your finger tip each time you place it on the fingerprint scanner 6 You will return to the Collect Bio Info page Select the Next button to continue registration Securcaaes Remote Procter Enralieeent a jana Swe t Shader Securexam Henmoie Proctor freee hero gene nmiotepoc lor OSM feragersijeemoteprocion com n Ei ae ae Moat gt Collect Rio Information Figure 4 Enter in user data if not already popu lated Make sunt the dewee ri plugsed in naani j ba colec Beg Inte Atter succesctull ooiecing Bio mnformshon cliche met t orina enrolment cer pravis bo chasse contact nfermaban lt Previous Newt gt Fi p in 2 Mere Taare Sains as Po POO All Rights Pegarvad Figure 5 Select Collect Bio Info and wait for the fingerprint capture to display CU Hemobe Procbor Collect Bio Information Maks fur thee d ve it piugg d of eed Bick Bae follows butin ih siad Gna Tog After successtuly colecing Bes nhernation cick naxt to contines enreilmeant or previcas to inher atit hirat Cent k 7 a ret ey SOWIE Sofware Secu
18. entifiable information is information that can be used to identify a student as an individual Personally identifiable information in cludes biometric and any multimedia data captured by the SRPS unit while the student was utilizing the unit in conjunction with an online class assessment delivered by the University How the University Uses the Personally Identifiable Information The University will use the biometric and multimedia data captured during an online test assessment to validate and verify the student taking the assessment The data will also be used to ensure that the student adhered to the online testing requirements as set by the instructor Except as described the University will not share or knowingly make any personally identifiable information available to third parties Collection of Personally Identifiable Information The University only collects the personally identifiable information via the SRPS unit for the purpose of validation and verification that the student registered in the class is indeed the student that is taking the assessments The faculty will govern the testing environment and will specifically notify students whether notes textbooks class materials or the like may be used during the assessment The biometric and multimedia data captured during the assessment will only be used by University personnel for assessment environmental review Any other information gathered as a result of the review of the captured content
19. ftware SecurexamBrowserRemoteProcter The Er balan need a cre ready to core SEC Urea pesee rochor on Fes computer gt Don t install this driver software You should check your manufacturer s website for updated driver software Chee New i Bega cafiqueanen for your device a detmigi hoe Lemos tp eit Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information v See details Figure 20 Windows Driver Warning Completing the In tallaware Wizard for Secu rescmBrowsertemoteProctor i 7 rat on G cone ins You a emae Yeu have neirthiad dpe bed Gre kabawa Wizard for Dhrti resek enge ob To sooty She anges the tapang Rag an Peau iVindees To resia t Vineet Biona baby dick Frish u Pee eae he Rhett ices Jea bai gered Seer kc Fires e Figure 21 Finish Install FAQ TROY UNIVERSITY Does the Remote Proctor system capture when I m not taking an exam The Remote Proctor system only captures video and audio during a test taking session Even though the light is on the device does not initialize until the Securexam soft ware is run and the test Is initiated What criteria is set for test taking The criteria is set by the academic depart ment at Troy main campus Consult you course syllabus for more information What is exactly capture
20. ftware The Remote Proctor system does do a 360 degree video and audio capture so please be aware of your responsibility of taking your test in an area where photography or video is not permitted See the course syllabus for the guidelines of the Remote Proctor test taking environment Who do contact if have technical problems The preferred method of contact for the Remote Proctor device is using the online form The form can be found on the Blackboard under the Remote Proctor tab or under the What is the Remote Proctor icon found on the login page of Blackboard Follow the link under support and fill out the online form This form will dispatch an e mail to the Remote Proctor technician Note Technical support calls will be handled Monday Wednesday and Friday 8AM 5PM Tuesdays and Thursdays till 9PM excluding holidays Please allow for 0 30 minutes for a response Usern Mamua eN The remote proctor system requires you to explicitly follow the directions listed on the follow ing pages This document will help you use the remote proctor system Please proceed through this guide following the steps as outlined NOTE Please follow the Installation Guide to install the Remote Proctor unit prior to reading this user manual Enrolling your credentials through the Remote Proctor The first time you log into Blackboard using Remote Proctor you will be required to enroll your user and biometric
21. hnical support calls This form is the fastest way for students and faculty members to receive help All support requests are monitored Monday Wednesday and Friday from 8 AM 5 PM CST After hours support is available Tuesdays and Thursdays till 8 AM 9PM CST All calls received outside of these hours will be answered the next business day SOFTWARE SECURE Inc REMOTE PROCTOR SYSTEM PERSONAL PRIVACY POLICY Purpose of this Privacy Policy This privacy policy describes how Troy University will use the personally identifiable information that is collected via the Software Secure Remote Proctor System SRPS when a student takes an online class that utilizes this technology for the online testing environment For purposes of this policy Troy University will be referred to as the University and the Software Secure Remote Proctor System will be referred to as the SRPS unit The term biometric data refers to methods for uniquely recognizing humans based upon one or more intrinsic physical or behavioral traits For the purpose of this policy biometric data will refer to the capture of fingerprint scans captured by the SRPS unit The term multimedia refers to media that uses multiple forms of information content and information processing For the purpose of this document multimedia will refer to the recording of photographs video and audio by the SRPS unit What is Personally Identifiable Information Personally id
22. ice was installed with If you don t plug the de vice in the same port then you can run into serious technical is sues and you might have to re install the software and device Cont ure 6 e Figure 5 SecurexamBrowser software e Figure 6 SecurexamBrowser software Step III Installing the Securexam Remote Proctor device 5 Log in to Blackboard and click on the Student Resources tab in the right hand corner of the web page see figure 5 Then select the Remote Proctor Selection see figure 5a 2 gvel Student Resources Modify Content REMOTE PROCTOR Policy how to support and contact info for Securexam Remote Proctor e Figure 5a Remote Proctor Selection 6 Clink the link in the software section of the Securexam Remote Proctor software see fig N S EARE A Eo 7 fe bres Mire blecbbsand com wtiappd ponil Treti ip ab de 167 1 Dd ibad Arde Sete TROY UNIVERSITY Viwlsoma ba the Garraren Resets Preceter page NOTE afl dleg me porbed in Adobe Aresbat iir it a To wa he ladle biona veo click here niall wien iol Actes VET a Tei cies Be ici alle Goede Ebel haik TAEA i a Tota Pa uiet manual chek here uik oat a To ea he FAD dici here Software To pial the Securom Kamote Proctor poihere ch Support a To contact Aima Poni Technecal gugpes click here Gogga a Dereet oninia tuppar ik Bupi Tethratuin will Piva you mh pn
23. ify the student and computer that require technical assistance in order to troubleshoot the malfunction with the SecureExam Remote Proctor System The cookies may contain personally identifiable information and such cookies will not be shared with others except as indicated above If the student does not want cookies most Web browsers include an option that allows the student to not accept them However if a student set the browser to refuse cookies the technical support staff may not be able to provide assistance with the SRPS unit IP Address The Internet Protocol IP address is usually associated with the place from which the student connects to the Internet through an Internet Service Provider or internet access point The server that houses the captured data from the SRPS unit may also record the referring page that linked the student e g another website or a search engine the website visited after this website other information about the type of browser computer platform related software and settings used any search terms entered on this website or a referral site and other web usage activity and data logged by the web servers The University may use the IP address to help diagnose problems with the servers gather broad demo graphic information and administer the SRPS unit We may also link this information with the student s personal information when necessary to enforce compliance with University rules and policies terms of se
24. le software Name SecurexamBrowser6 5 exe a Name SecurexamBrowser6 5 exe Publisher Unknown Publisher Type Application 11 0MB From troy blackboard com ae ec A This file does not have a valid digital signature that verifies its publisher You should only run software from publishers you trust How can I decide what While files from the Intemet can be useful this file type can potentially harm your computer If you do not trust the source do not run or save this software What s the risk Figure 15 Setup Figure 16 Publisher Verification i P Lieni Agreement Wekome to the InstalAware wizard for Means care hdly raad the folar ernis ayeeman a sepnuresamErrwserkemotefroctor t W tme abeingrg Winans wi abe SOFTWARE SECURE Pal Racecar eae ee bees oe Get pet oer ber SSC BRM REMOTE RCT LEER ARE AM OPT VAR LICENSE ERME fon ON THE ADEE WARNING Tha payaa a maene by meceeugie lve ane iter Ses iaa Se Tht SOFTWARE SECURE IHC Uie Agee he Agpeemeni E a lega Bor eerersl bian yo nd SOP Tee SECU MZ Deieire Corer aha SOP Tae SC is tae ey in tha Agreement the sere Sefrvare means Deiren cher irr Cormier define ote asdecebed meda ane orinited T ra terms of She koeie breenin To GOL Chee he Figure 18 License Agreement gf Windows Security Completing the InstallAware Wizard for x Windows can t verify the publisher of this driver so
25. re Ine O 2008 2007 AN Rights Reserved Figure 6 Finger print capture Follow the directions shown in TAE ERE VENOW POP UP SOx Figure 7 Select Next to continue the photo graphic capture Enrolling your credentials through the Remote Proctor Cont 8 Next select the blue Take Picture button Do not select the Next button yet 8 A dialog box will appear that shows a live video feed from the camera and a panel to validate your fingerprint The fingerprint scanner will act as the button to take the picture You are instructed to e Position your head so that it fits fills inside the red box at the top of the image in the dialog box e Place your finger on the fingerprint pad on the Remote Proctor device When it recognizes your fingerprint the device will take the picture and display it in the dialog for your review e When you are satisfied with the picture you can accept it by selecting Save and Close If you are not satisfied with the picture you may repeat the process by selecting the Again button e You will then return to the Take a Picture page This time select the Next button Securexam Remote Proctor Take a Porhere ake pure the device it Sloped in Figure 8 Select Take Picture and wait for the capture screen to appear Securexam Remote Proctor To Authenticate 1 Position your head so that it fills the red box in the window above
26. rvice or to protect University sites customers or others Children and Non Students This policy and the SRPS unit are not intended for use by children especially those under age 13 Children and other individuals non students not involved in the test assessment should not be present in the room where the online assessment is being done Any video or audio of any other individuals and particularly minors will be the legal responsibility of the student enrolled and engaged in the online test assessment The University will not be held liable under any circumstances for multimedia data content that is sensitive in nature The University expects its students to adhere to certain rules of etiquette and good taste Therefore students will not allow video or audio content to be captured that are unlawful harmful threatening abusive harassing defamatory pornographic libelous invasive of another s privacy or harmful to mi nors in any way that harass degrade intimidate or are hateful toward an individual or group of individuals on the basis of religion gender sexual orientation race ethnicity age or disability that include personal or identifying information about another person without that person s explicit consent that are false deceptive misleading deceitful misinformative constitute bait and switch or impersonation of any person or entity contain student s or a third party s advertising branding or promotional content
27. te of Alabama without regard to conflict of law provisions and the student agrees to exclusive personal jurisdiction and venue in the state and federal courts of the United States located in the State of Alabama The University may demand that any dispute between the University and the student about or involving the data collected must be settled by arbitration 6 Indemnity The student agrees to indemnify and holds the University its staff its faculty and affiliates and respective officers agents partners and employ ees harmless from any loss or liability arising out of the use of the SRPS unit or from any claim or demand including reasonable attorneys fees made by any third party due to or arising out of the student s collected data in violation of these terms of service and or any breach of the repre sentations warranties and obligations set forth above and or if any content is collected during the use of the SPRS unit Other Disclosures The University may disclose personal information when required or requested by law court order or other government law enforcement au thority or regulatory agency to enforce or apply the University s rights and agreements or when the University believes in good faith that dis closing this information is necessary or advisable for example to protect the rights property or safety of the University including students fac ulty staff or others affiliated with the University The Universit
28. test you wish to take When Begin test XXXX Appears Select the OK button to start the test A jahre of eppertanitics ey Troy UNIVERSITY Troy Login a Black bes ated ogee TP 1 Eek pra bin ititi Ee edie pra mami ben peppered tet Blech ete be er mpima a ae ed ep Op Jd ears er pew bha j Jiag ipani ple ppe Bhasin Pow Ue ZE Bumi Web ipaan aed peer ip Ensi T i pma interes po bi Trt Pe Ee d phei on We bha iia 1 iga Eber pay parea el po Pe beer d cage of yea CS ae pee ohare i you ti need aatiehence chek fae fo fede your paitweord Figure 14 Double click Hne Support Canter fp alichiag on the Heed the Remote Proctor 307 sappa che bell ti vibadble Dadafon to aloe many pied apportion Utena may cali 1 00 414 5756 for limited live aaaistontes betwoon Icon on the desktop 2 08 am amp 5 60 pum or email blackbosrdaupportghtroy edu for after hours support My Courses Courses in which you are enrolled LE Securexam Remote Proctor Course No Announcements Figure 16 Select the course in which you have a proctored exam U RELATE Pera Anj DOE y PAB 4 Begin SRP Demo Test Glick GF to bgn SRF Lemo Test Glock Cancel to itu Figure 7 Select the proctored exam and click OK 20 Taking a Remote Proctored exam Cont 5 When the password page for the exam appears wait for the Remote Proctor Authentication dialog to appear This is may t
29. tion Please wait as this may take a minute or so Securexam Remote Proctor Summary Please click Submit to save your information w Contact Information y Bio Information x Picture y Enrollment Video Figure 13 Select Submit if all of the Summery items show a green check box If there is a red x then select Previous and re register the missing items Securexam Remote Proctor You have successfully enrolled your Securexam Remote amp Software Software Secure Inc 2006 2007 All Rights Reserved Figure 14 Enrollment Confirmation Select Close Taking a Remote Proctored exam Taking a Remote Proctored exam is no different than taking any exam in Blackboard The only exception is that the exam will ask you for a password DO NOT ENTER IN A PASSWORD once you authenticate with the Remote Proctor system the device will enter in a password for you 1 Start Remote Proctor by choosing Securexam Remote Proctor icon on your desktop You may also start the program using the following menu choice Start gt All Programs gt Software Secure Inc gt Securexam for RP 2 You should see your login page for Blackboard Course Management system Log in as you normally would 3 On your User Home page select the course for which you want to take test An example is given below you may not see an exam with this name on your system 4 Goto the Assignments section and select the
30. tor Figure 2 Picture of the USB port and cord for the Re mote Proctor A a Step II Pre Installation Maintenance Ne t is strongly recommended as part of a set of prudent and precautionary measures students installing Securexam Remote Proctor perform the following maintenance on their computer prior to installing the software e Ensure that the computer meets the minimum requirements e Ensure that the latest virus software updates and definitions have been installed and have been run e Ensure that the latest updates for Microsoft Windows have been installed Updates can be found at http update microsoft com e Perform hard disk optimization defragmentation to ensure proper working of the computer s hard disk The maintenance outlined above will help ensure that the computer is in good general working order Step III Installing the Securexam Remote Proctor device y Remove the clear plastic arm holding the reflective ball and the Remote Proctor blue and crimson base from the box 2 Insert the clear plastic arm into the base of the Remote Proctor unit and press down firmly until the line on the inside of the arm cannot be seen See figure 3 Remove the red tag from the USB cable connector and insert the USB connector plug into the desired USB port on your computer See figure 2 The system will respond with Found New Hardware Wizard and the light on the front of the device should light up the
31. ured The University is not responsible for any problems or technical malfunction of any telephone network or lines computer online systems servers or providers computer equipment software failure of any email due to technical problems or traffic congestion on the Internet or on any of the web sites or combination thereof including any injury or damage to users or to any person s com puter related to or resulting from participation in any activities on the web sites or downloading materials The University makes no warranties that services will be timely secure uninterrupted or error free Under no circumstances shall the University be responsible for any loss or damage including personal injury or death resulting from use of the web sites any content posted on or through the web sites or conduct of any users of the sites whether online or offline The University can at its own discretion delete any content stored on the servers as needed or directed Limitation on Liability In no event shall the University be liable to the student or any third party for any indirect consequential exemplary incidental special or punitive damages including lost profit damages arising from a student s use of the services even if the University has been advised of the possibility of such damages or anything to the contrary contained herein Disputes In the event of a dispute the student agrees that the dispute shall be governed by the laws of the Sta
32. vice will require you to test the device prior to taking a graded online exam To insure this all Remote Proctor enabled courses have a Remote Proctor test This test is non graded but allows for the testing of the device in addition to valuable feedback about the Re mote Proctor program IT IS IMPERATIVE THAT YOU TAKE THIS TEST PRIOR TO TAKING A GRADED BLACKBOARD EXAM In order for University personnel to provide students with any technical support students must attempt to install the Securexam RP Software and try to take the Remote Proctor test exam The requirement for using the Remote Proctor instead of a human proctor necessitates this procedure If the device is not tested by using the Remote Proctor exam there is no guarantee that the device will work for your graded exams It will then be up to your instructor to decide whether to accommodate any extenuating circumstances Addition ally there have been circumstances where the Remote Proctor device did not work on your com outer even after you have contacted technical support MBS has strict guidelines on the time allot ted between receiving the device and discovering that you have to return it for a refund The return policy can be found here on the MBS website at http oookstore mbsdirect net vb_faq php Technical support The Remote Proctor team has an online form Online form can be found under the Remote Proctor tab under support that allows us to track all of the current tec
33. y reserves the right to use or disclose non personal information in any way neces sary The University may also disclose personal information when required by law or necessary to operate University business e g to attorneys audi tors or accountants to protect student rights to protect University rights or to protect the rights of others Security of the Information Collected The security of personal information is important to the University We maintain physical electronic and procedural safeguards to secure all personal information However perfect security does not exist on the Internet therefore there is always some risk in transmitting information electronically The personal information collected will be stored within databases controlled by the Software Secure Incorporated As deemed appropriate security measures consistent with industry standards such as firewalls and encryption technology will be provided to protect all personal information However we cannot guarantee the security of the Software Secure Incorporated databases nor guarantee that personal information provided by students will not be intercepted during electronic transmission Accuracy of the Information Collected Any questions students may have regarding University Privacy Policies the accuracy of personal information the use of their personal informa tion or requests to correct update or remove student information stored in the databases should
34. you want to run or save this file Name SecurexamBrowser6 5 exe Type Application 11 0MB From troy blackboard com The publisher could not be verified Are you sure you want to run this software Name SecurexamBrowser6 5 exe Publisher Unknown Publisher Step III Installing the Securexam Remote Proctor device n SecurexamBrowserRemoteProctor Installdvware Wizard Ln aS A Wirio bo Chae irsta Aiari for Getur teimBriw sier Rema Pnt tor Tia ekale Wiad val incall Taunan Remat roa On yiu toper should only run software from publishers you trust How can I decide what software to run ig gt While files from the Internet can be useful this file type can ry potentially harm your computer If you do not trust the source do not run or save this software What s the risk x This file does not have a valid digital signature that verifies its publisher You e Figure 7 Setup Figure 8 Publisher Verification SecurezamBrowrerRemoteProctor InstallAware Wizard H SecurexamBrowserRemoteProctor Installaware Wizard License Agreement Pete carefully reed the folie boar sop eair Carpi ting Chae trestle Wir for S0CunmLmBnnw scr Rien bene tor OPT AARE SELLE IW A SE CLE GM AMOR PRUS TOH LEER AGEREMENT AND SOFTWARE LENSE TERMS Th Filiere Wad it hia rebi bo Sorters Tenreiro emae to on thes oorge BEFORE YOU CLIE ON THE S amp C CEPT BUT
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