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Owner`s Manual

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1. rr prr t i Listening to messages Using the base unit When new messages have been recorded Erasing all messages Press ERASE 2 times while the unit is not in use Using the handset When new messages have been recorded New message is displayed 1 To listen to new messages MENU H BBB To listen to all messages MENU ABBIA 2 When finished press OFF Note e You can also use the PLAY soft key if displayed to play new messages e To switch to the receiver press N Operating the answering system MENU gt Answering device gt SELECT gt m on the base unit flashes Key Operation New message isdisplayed 4 or v Adjust the receiver speaker Press m m PLAY volume during playback e f new messages have been recorded the base unit plays back new messages E or lt Repeat message during e If there are no new messages the base playback unit plays back all messages 2 or Skip message during playback Operating the answering system 3 Enter the Settings menu during playback 4 Play new messages Key Operation 5 Play all messages or Adjust the speaker e Play greeting message volume E Record greeting message re Repeat message 8 Turn answering system on 1 Skip message PAUSE Pause m
2. gt Navegue por diversas listas y elementos _ Volumen 4 o v Ajuste el volumen del receptor o el altavoz mientras habla 4 A Vea la entrada del directorio telef nico Y CID identificador de llamadas Vea la lista de personas que llamaron gt REDIAL Remarcaci n Vea la lista de remarcaci n 46 Para obtener ayuda visite http www panasonic com help solo en ingl s Guia Rapida Espanola Cambio de idiomas Auricular predeterminado English Oprima OFF para salir Idioma de la pantalla MENU HAN Idioma de la gu Disponible para MENU EJE a de voz serie KX TGC220 1 MENU AMON 2 Introduzca el d a mes y afio actual 4 GUARDA OFF Cuando instale las bater as por primera vez es posible que aparezca Date and time Press SELECT 0 gt Espa ol gt GUARDA gt OFF 2 gt Espa ol gt GUARDA gt OFF Fecha y hora Auricular 3 Introduzca la hora y minuto actuales formato de reloj de 24 horas Operaciones b sicas C mo hacer y contestar llamadas Auricular es OK Para hacer llamadas Marque el n mero telef nico gt w amp Para contestar llamadas NIe Para colgar OFF Para ajustar el volumen del receptor o del altavoz Oprima 4 o v repetidamente mientras habla C mo hacer una l
3. Important e We recommend storing 10 digits including the area code If only 7 digits are stored all numbers that have the same last 7 digits will be blocked W From the caller list 1 v CID 2 4 Select the entry to be blocked e To edit the number MENU gt Edit SELECT Press EDIT repeatedly until the phone number is shown in the 10 digit format And then press SAVE Go to step 5 MENU 4 Save CID gt SELECT Call block SELECT 4 Yes gt SELECT Edit the phone number if necessary 24 digits max o0 5 amp 0 8 SAVE OFF W By entering phone numbers 1 MENU AAM 2 MENU gt 4 Ada gt SELECT 3 Enter the phone number 24 digits max 4 e To erase a digit press CLEAR SAVE gt OFF Blocking incoming calls that have no phone number You can reject calls when no phone number is provided such as private callers or out of area calls 1 MENUJAR A D 2 Select the desired setting gt SAVE gt OFF Setting the first ring for the call block list If you do not want the first ring from a number on the call block list to sound turn the first ring setting to O The default setting is On 1 MENU AmE 2 Select the desired setting gt SAVE gt OFF Viewing editing erasing call block numbers 1 MENU AAN 2 Se
4. SELECT To resume the conference MENU gt conf SELECT e To cancel the conference MENU gt Stop conference gt SELECT You can continue the conversation with the outside caller Intercom Intercom calls can be made between handsets Note e When paging unit s the paged unit s beeps for 1 minute e f you receive an outside call while talking on the intercom you hear 2 tones To answer the call with the handset press OFF then press w Making an intercom call 1 INTERCOM When 3 or more handsets are registered Select the desired unit SELECT 2 When you finish talking press OFF Answering an intercom call 1 Press INTERCOM or w to answer the page 2 When you finish talking press OFF 16 For assistance please visit http www panasonic com help Phonebook AAA Phonebook You can add 50 names 16 characters max and phone numbers 24 digits max to the phonebook and assign each phonebook entry to the desired group Important e All entries can be shared by any registered handset Adding phonebook entries LT or 4 LE gt MENU Add new entry SELECT Enter the party s name gt OK Enter the party s phone number OK Select the desired group gt SELECT 2 times OFF cO ond Character table for entering names While entering characters you can switch b
5. this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cordless t
6. EDIT repeatedly until the phone number is shown in the desired format 5 a hb OND Caller ID number auto edit feature Once you call back an edited number the unit which was used to call back remembers the area code and format of the edited number The next time someone calls from the same area code caller information is customized by the unit as follows When the call is being received the Caller ID number is displayed in the same format as the edited number After the call has ended the caller s phone number is displayed in the same format as the edited number when reviewed from the caller list For assistance please visit http www panasonic com help 27 Caller ID Service For example you can use this feature to set the unit to ignore the area code of callers in your area so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an entry in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each unit page 22 The default setting is On Note e Phone numbers from the 4 most recently edited area codes are automatically edited Erasing selected caller information 1 v CID 2 4 Select the desired entry 3 ERASE gt 4 Yes gt SELECT OFF Erasing all caller information 1
7. MENU IZIGIB 2 Select the desired setting gt SAVE e f you select off press OFF to exit Enter the desired hour and minute you wish to start this feature Ex Select AM or pm gt OK Enter the desired hour and minute you wish to end this feature EX Select AM or PM SAVE gt OFF NO of wo Changing the start and end time 1 MENUJARIBI7 2 Continue from step 3 Turning silent mode on off page 24 24 For assistance please visit http www panasonic com help Programming AAA Call block This feature allows the unit to reject calls when the unit receives a call from a phone number stored in the call block list as unwanted Storing unwanted callers page 25 the unit receives a call without phone number Blocking incoming calls that have no phone number page 25 When a call is received the unit rings briefly while caller information is being received If the caller s phone number matches an entry in the call block list the unit emits no sound to the caller and disconnects the call Caller ID subscribers only 1 This is called first ring If you do not want the first ring to sound turn this setting to off page 25 Important e Rejected calls are logged in the caller list Storing unwanted callers You can store up to 30 phone numbers in the call block list
8. MH batteries AAA R03 size Q e Do NOT use Alkaline Manganese Ni Cd batteries e Confirm correct polarities CD O e Follow the directions on the display to set up the unit For assistance please visit http www panasonic com help 9 Getting Started Battery charging Charge for about 7 hours e Confirm Charging is displayed e When the batteries are fully charged Fully charged is displayed Note when setting up Note for connections e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a Panasonic T adaptor page 4 Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 Note for battery charging e It is normal for the handset to feel warm during charging e Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a mo
9. R pida Espa ola Conexiones Unidad base Conecte el adaptador de corriente alterna a la unidad presionandolo firmemente 2 Enganche el cable para fijarlo 8 Conecte el adaptador de corriente alterna a la toma de corriente 2 Conecte el cable de la l nea telef nica a la unidad y despu s a la toma telef nica de una sola l nea RJ11C hasta que escuche un clic Se requiere un filtro DSL ADSL no incluido si tiene este tipo de servicio Nota e Use solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra Cargador Conecte el adaptador de corriente alterna a la toma de corriente Para obtener ayuda visite http www panasonic com help solo en ingl s 45 Guia Rapida Espanola Instalaci n y carga de la bater a Cargue aproximadamente durante 7 horas Nota e UTILICE SOLO bater as recargables de Ni MH tama o AAA R03 Q e NO utilice bater as Alcalinas de Manganeso o de Ni Cd e Confirme que las polaridades est n correctas D O e Cambie el idioma de la pantalla e Confirme que aparezca Cargando 3 Sugerencias de operaci n Teclas de funci n Al oprimir una tecla de funci n puede seleccionar la funci n que aparece directamente encima de ella en la pantalla Preste atenci n a la pantalla para ver qu funciones est n asignadas a las teclas de funci n durante la operaci n Tecla navegadora a v 410
10. and handset e When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Ee Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MENUJAB D 2 2 Yes gt SELECT 3 After a beep sounds hold the handset about 20 cm 8 inches away and speak clearly into the microphone 2 minutes max 4 Press STOP to stop recording OFF Using a pre recorded greeting message The unit provides 2 pre recorded greeting messages f you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 33 is setto Greeting only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again For assistance please visit http www panasonic com help 29 Answering System Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU ABE 2 YES gt OFF Playing back the greeting message 1 MENUJAB D B 2 To exit press OFF
11. auto 226 Manual Handset name 104 26 Call block 217 25 First ring On 3173 25 Off Block w o num 2 3 On 240 25 Block calls without off phone number Speed dial 261 19 Voice mail Store VM accessi 331 34 VM Voice mail VM tone detect on 332 34 Off LCD contrast Level 1 4 lt 2 gt 145 Display contrast Key tone lt On gt 165 off Caller ID edit on 214 27 Caller ID number Off auto edit Auto talk On 200 14 off 22 For assistance please visit http www panasonic com help Programming Sub menu 1 Sub menu 2 Settings Code En Set tel line Set dial mode Pulse 120 13 lt Tone gt Set flash time 2 8 900 ms 121 15 lt 700 ms gt 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms Set line mode 9 A 122 lt B gt Call sharing lt On gt 194 15 off Registration Register handset 130 26 Deregistration 3 131 26 Change Display lt English gt 110 12 language Espa ol Voice prompt 2 lt English gt 112 12 Espa ol Main menu 28 Customer support Operation Code m Displaying customer support Web address 680 1 KX TGC220 series page 3 2 f you program these settings using one of the units you do not need to program the same item using another unit 3 This menu is not displayed when scrolling through the di
12. devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions 6 For assistance please visit http www panasonic com help Important Information e f the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment e Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration e The product should not be exposed to direct sunlight e Do not place heavy objects on top of the product e When you leave the product unused for a long period of time unplug the product from the power outlet e The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided e The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away
13. from the electrical appliances Routine care e Wipe the outer surface of the product with a soft moist cloth e Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return e This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Notice eThis product is designed for use in the United States of America Sale or use of this product in other countries may violate local laws eCet appareil est concu pour tre utilis aux tats Unis d Am rique La vente ou l emploi de cet appareil dans certains autres pays peut constituer une infraction la l gislation locale eEste producto est dise ado para usarse en los Estados Unidos de Am rica La venta o el empleo de este producto en ciertos pa ses puede constituir violaci n de la legislaci n local AERSAZH A Max AEH HHA EREA TRE BERNA gt ecCORMEA AREATORAE BE TRTENTRY AREA CORAL HEERLIDEF Hot SHILA AES AZ dS UTIs RAE UC EET EO y UCAIlS3E UMass 3 ENERGY STAR As an ENERGY STARS Partner Panasonic has determined that this pro
14. line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible For assistance please visit http www panasonic com help 5 Important Information e This product is unable to make calls when the handset batteries need recharging or have failed there is a power failure Battery We recommend using the batteries noted on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmful if swallowed e Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Attent
15. or daily Alarm can be set for each handset Important e Make sure the unit s date and time setting is correct page 13 1 MENUJAMRB D 2 Select the desired alarm option gt SELECT OLE Turns alarm off Go to step 7 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 4 3 Enter the desired month and date gt OK 4 Setthe desired time 5 Bj Select AM or pm gt OK 6 4 Select the desired alarm tone gt SELECT We recommend selecting a different ringer tone from the one used for outside calls 7 SELECT gt OFF Note e To stop the alarm press OFF or place the handset on the base unit or charger e When the handset is in use the alarm will not sound until the handset is in standby mode Silent mode Silent mode allows you to select a period of time during which the handset and or base unit will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Silent mode can be set for each unit Important e Make sure the unit s date and time setting is correct page 13 e We recommend turning the base unit ringer off page 14 in addition to turning the silent mode on e f you have set the alarm the alarm sounds even if the silent mode is turned on Turning silent mode on off 1
16. page 31 e The answering system is turned off Turn it on page 32 The unit does not emit the specified number of rings e If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Voice mail Problem Cause solution New Voice Mail is shown on the handset display How do remove this message from the display This notification is displayed when your service provider telephone company s voice mail service not the unit s answering system has recorded a message for you Typically you can remove this notification from the display by listening to the message To listen to the message dial the voice mail number provided by your service provider telephone company for most cases this will be your own phone number and follow the voice instructions Depending on your service provider telephone company you may need to remove all messages from your voice mailbox to remove the notification You can also remove this notification by pressing and holding until the unit beeps 40 For assistance please visit http www panasonic com help Useful Information Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit e Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After t
17. 1055ZS Silver PNLC1055ZR Red For assistance please visit http www panasonic com help w Introduction L O lr Additional replacement accessories Please contact your nearest Panasonic dealer for sales information page 49 Accessory item Order number Rechargeable HHR 4DPA 1 batteries e To order please visit http www panasonic com batterystore Battery type Nickel metal hydride Ni MH 2xAAA R03 size for each handset T adaptor KX J66 Range extender KX TGA405 2 1 Replacement batteries may have a different capacity from that of the supplied batteries 2 By installing this unit you can extend the range of your phone system to include areas where reception was previously not available This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Other information e Design and specifications are subject to change without notice e The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGDA20 You can expand your phone system by registering optional handsets 6 max to a single base unit e Optional handset is a different design from that of the supplied handsets e You cannot purchase the supplied handset KX TGCA20 separately 4 For assistance please visit http www panasonic com help Important
18. Information See For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product NWARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact us at http www panasonic com contactinfo Unplug from power outlets and never touch the inside of the product if its casing has been broken open e Never touch the plug with wet hands Danger of electric shock exists Installation e To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture e Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio w
19. NUJABIM D 2 Select the desired setting gt SAVE 3 OFF Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 31 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU HAH 2 Select the desired setting gt SAVE gt OFF For voice mail service subscribers If you subscribe to a flat rate service package that includes Caller ID call waiting voice mail and unlimited local regional long distance calls please note the following e To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 29 32 For assistance please visit http www panasonic com help Answering System e To use this units answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone com
20. O Boxes are not acceptable Keep the tracking number for your records A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty For Limited Warranty service for headsets if a headset is included with this product please follow instructions above IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT PROOF OF PURCHASE INDICATING DATE OF PURCHASE AMOUNT PAID AND PLACE OF PURCHASE CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE 50 For assistance please visit http www panasonic com help Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect bug infestation mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Factory Servic
21. Panasonic Operating Instructions Digital Cordless Phone Nadel Ne KX TGC210 KX TGC212 KX TGC213 Digital Cordless Answering System ModelNo KX TGC220 KX TGC222 Model shown is KX TGC210 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Guia Rapida Espanola pagina 45 For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Please register your product http www panasonic com prodreg Table of Contents Introduction Model composition Accessory information Important Information IA 5 Important safety instructions For best performance Other information Specifications Getting Started Setting up Controls Display icons Language settings Date and time Recording your greeting message 13 Othersettings cien 13 Making Answering Calls Making calls Answering calls 14 Useful features during a call Intercom Phonebook PRONEDOOK iiti tette eie 17 Special coa 19 Programming MenulisE iiie nete 20 Silent mode Call block Other programming Registering a unit Caller ID Service Using Caller ID service 27 Caller list uenerit nette ga 27 Answering System Answering system Turnin
22. When adding entries to the phonebook we recommend adding EX TONE to the beginning of phone numbers you wish to chain dial page 17 AAA Speed dial You can assign 1 phone number to each of the dial keys L1 to 9 on the handset Adding phone numbers to speed dial keys W By entering phone numbers Press and hold the desired speed dial key 1 to 9 ADD 4 Manual SELECT Enter the party s name 16 characters max OK Enter the party s phone number 24 digits max OK SELECT OFF rom the shared phonebook Press and hold the desired speed dial key 1 to 9 gt ADD Phonebook SELECT 4 Select the desired entry SAVE OFF a pb ON T AO N Note f you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key to 8 gt MENU 4 edit gt SELECT Edit the name if necessary gt OK Edit the phone number if necessary gt OK SELECT gt OFF a hb OND Erasing an entry 1 Press and hold the desired speed dial key 1 to 9 gt MENU Erase SELECT Yes gt SELECT OFF ON Viewing an entry Making a call 1 Press and hold the desired speed d
23. al off page 22 The 2nd caller s information is not displayed during an outside call e n order to use Caller ID call waiting or Call Waiting Caller ID CWID you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID For assistance please visit http www panasonic com help 39 Useful Information Answering system Problem Cause solution The unit does not record new messages The answering system is turned off Turn it on page 29 The message memory is full Erase unnecessary messages page 30 The recording time is set to Greeting only Change the setting page 33 Your service provider telephone company s voice mail service may be answering your calls before the unit s answering system can answer your calls Change the unit s number of rings setting page 32 to a lower value or contact your service provider telephone company cannot operate the answering system remotely The remote access code is not set Set the remote access code page 31 You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code
24. all page 25 BOOST Clarity booster is on page 15 In use Answering system is being used by another handset or the base unit 1 Line in Someone is using the line use 1 KX TGC220 series page 3 Language settings Display language You can select either English or Espa ol as the display language The default setting is English 1 MENUJA E 2 3 Select the desired setting gt SAVE 3 OFF Voice guidance language Available for KX TGC220 series page 3 You can select either English or Espa ol as the voice guidance language 12 For assistance please visit http www panasonic com help Getting Started of the answering system The default setting is English 1 MENVJAMO B 2 1 Select the desired setting 3 SAVE gt OFF as Date and time 1 MENUJE 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2014 DM ns na OK Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 o 9 Bil 5 Ed Select AM or PM 6 SAVE gt OFF Note e When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock format is used m 0 11 AO Recordi
25. aller ID service Private caller The caller requests not to send caller information Long distance The caller makes a long distance call f the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call The display shows Missed call Note e Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the units Ahandset is replaced on the base unit or charger Pressing OFF on a handset Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important Make sure the unit s date and time setting is correct page 13 Viewing the caller list and calling back 1 vlCID 2 Press v to search from the most recent call or A to search from the oldest call 3 Tocall back press N To exit press OFF Note e f the entry has already been viewed or answered V is displayed Editing a caller s phone number You can edit a phone number in the caller list by removing its area code and or the long distance code 1 1 v CID Select the desired entry MENU gt 4 Edit gt SELECT Press
26. ause 14 Phonebook 17 Power failure 10 Redialing 14 Ringer ID 18 Ringer tone 21 Rotary pulse service 15 Silent mode 24 Speed dial 19 SP PHONE Speakerphone 14 Temporary tone dialing 15 Time adjustment 22 Transferring calls 15 Troubleshooting 37 TTY 49 VM Voice mail 34 Voice guidance language 12 Voice mail 32 34 Volume Receiver 14 Ringer Base unit 14 Ringer Handset 14 21 Speaker 14 Wall mounting 35 52 Notes 53 Notes 54 Notes 55 IMPORTANT If your product is not working properly Reconnect AC adaptor to the base unit Check if telephone line cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used Read troubleshooting page in the Operating Instructions Y Visit our Web site http www panasonic com help e FAQ and troubleshooting hints are available For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Panasonic Corporation of North America Two Riverfront Plaza Newark NJ 07102 5490 O Panasonic System Networks Co Ltd 2013 Printed in China ICI AC PNQX6482ZA PNQX6482ZA PC1213MUO E
27. aves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max e Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Z CAUTION Installation and location e Never install telephone wiring during an electrical storm e Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone
28. blic utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Aids are not adequately shielded from external RF radio frequency energy If noise occurs use an optional headset accessory or the speakerphone option if applicable when using this phone Consult with your audiologist or Hearing Aid 42 For assistance please visit http www panasonic com help Useful Information manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evenings This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2
29. dial list 1 REDIAL 2 4 Select the desired phone number gt gt ERASE 3 4 Yes gt SELECT gt OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 2 a4 Pause 2 Dial the phone number gt w Note e A 3 5 second pause is inserted each time you press a Pause on the handset o 9 Answering calls 1 Liftthe handset and press N or 4 when the unit rings 2 When you finish talking press OFF or place the handset on the base unit or charger Any key answer You can answer the call by pressing any dial key Auto talk You can answer calls simply by lifting the handset page 22 Temporary handset ringer off You can turn the ringer off temporarily by pressing X Adjusting the handset ringer volume Press a or v repeatedly to select the desired volume while ringing Adjusting the base unit ringer volume Available for KX TGC220 series page 3 Press or repeatedly to select the desired volume e To turn the ringer off press and hold until the unit beeps 14 For assistance please visit http www panasonic com help Making An
30. duct meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark y ENERGY STAR For assistance please visit http www panasonic com help 7 Important Information Specifications e Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 e Frequency range 1 92 GHz to 1 93 GHz e RF transmission power 115 mW max e Power source 120 V AC 60 Hz e Power consumption Base unit 1 Standby Approx 0 6 W Maximum Approx 3 2 W Base unit 2 Standby Approx 0 7 W Maximum Approx 3 5 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W e Operating conditions 0 C 40 C 32 F 104 F 20 Yo 80 Yo relative air humidity dry 1 KX TGC210 series page 3 2 KX TGC220 series page 3 8 For assistance please visit http www panasonic com help Getting Started Setting up Connections W Base unit Connect the AC adaptor to the unit by pressing the plug firmly Fasten the cord by hooking it 8 Connect the AC adaptor to the power outlet Connect the telephone line cord to the unit then to the single line telephone jack RJ11C until you hear a click ADSL ADSL filter not supplied is required if you have a DSL ADSL service Note e Use only the supplied Panasonic AC adaptor PNLV226 W Charger Connect the AC adaptor to the power outlet e p Battery installation e USE ONLY rechargeable Ni
31. e Center or other Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the exclusions may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state If a problem with this product develops during or after the Limited Warranty period you may contact your dealer or Service Center If the problem is not handled to your satisfaction then write to the warrantor s Consumer Affairs Department at the addresses listed for the warrantor PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY When you ship the product e Carefully pack your unit preferably
32. e visit http www panasonic com help Useful Information Note e You can also use the VM soft key if displayed to play new voice mail messages e fthe handset still indicate there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps Wall mounting Charger only Note e Make sure that the wall and the fixing method are strong enough to support the weight of the unit Drive the screws not supplied into the wall 27 2 mm 1 1 16 inches For assistance please visit http www panasonic com help 35 Useful Information Error messages Display message Cause solution Base no power or No link Re connect base AC adaptor e The handset has lost communication with the base unit Move closer to the base unit and try again e Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again e The handset s registration may have been canceled Re register the handset page 26 Busy e The called unit is in use e Other units are in use and the system is busy Try again later e The handset you are using is too far from the base unit Move closer and try again Call phone company for your access e You have not stored the voice mail access number Store the number page 34 Check tel line e The supplied telephone line cord has not been conn
33. ecessary 3 IN Editing entries Find the desired entry page 18 MENU gt Edit SELECT Edit the name if necessary gt OK Edit the phone number if necessary gt OK Select the desired group page 18 gt gt SELECT 2 times OFF o al hon Erasing entries Erasing an entry 1 Find the desired entry page 18 2 MENU gt Erase gt SELECT 3 4 ves gt SELECT 4 OFF Erasing all entries O or 4 EE gt MENU Erase all SELECT 4 Yes gt SELECT 4 Yes gt SELECT OFF ah ond Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU 18 For assistance please visit http www panasonic com help Phonebook 2 2 Phonebook SELECT 3 Select the desired entry 4 Press CALL to dial the number Note e When storing a calling card access number and your PIN in the phonebook as one phonebook entry press A Pause to add pauses after the number and PIN as necessary page 14 e f you have rotary pulse service you need to press x TONE before pressing MENU in step 1 to change the dialing mode temporarily to tone
34. ected yet or not connected properly Check the connections page 9 Error e Recording was too short Try again Invalid e There is no handset registered to the base unit matching the handset number you entered e The handset is not registered to the base unit Register the handset page 26 Requires subscription to Caller ID e You must subscribe to a Caller ID service Once you receive caller information after subscribing to a Caller ID service this message will not be displayed Use rechargeable battery e A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 6 36 For assistance please visit http www panasonic com help Useful Information Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn on even after installing charged batteries e Place the handset on the base unit or charger to turn on the handset The unit does not work Make sure the batteries are installed correctly page 9 Fully charge the batteries page 10 Check the connections page 9 Unplug the base unit s AC adaptor to reset the uni
35. eed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for the product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Service Center or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state pu
36. elephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference FCC RF Exposure Warning e This product complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body This product may not be collocated or operated in conjunction with any other antenna or transmitter For body worn operation the handset must be used only with a non metallic accessory Use of other accessories may not ensure compliance with FCC RF exposure requirements Notice e FCC ID can be found inside the battery compartment or on the bottom of the units For assistance please visit http www panasonic com help 43 Useful Information Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants Compatible with Hearing Aid T Coil TIA 1083 44 For assistance please visit http www panasonic com help COMEN EN El E Gu a
37. espera 48 Para obtener ayuda visite http www panasonic com help solo en ingl s Appendix A A Customer services Customer Services Directory United States and Puerto Rico Obtain Product Information and Operating Assistance locate your nearest Dealer or Service Center purchase Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http www panasonic com help or contact us via the web at http www panasonic com contactinfo For hearing or speech impaired TTY users TTY 1 877 833 8855 Accessory Purchases United States and Puerto Rico Purchase Parts Accessories and Owner s Manual online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 237 9080 Fax Only Monday Friday 9 am to 9 pm EST Panasonic National Parts Center 20421 84th Avenue S Kent WA 98032 We accept Visa MasterCard Discover Card American Express For hearing or speech impaired TTY users TTY 1 866 605 1277 For assistance please visit http www panasonic com help 49 Appendix PP PE Warranty For United States and Puerto Rico Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship Pana
38. essage gt m STOP Stop playback 8 or Stop recording ERASE Erase currently playing STOP Stop playback message o Turn answering system off 1 If pressed within the first 5 seconds of a Ear Erase currently playing message the previous message is message played EJ 5 Erase all messages 30 For assistance please visit http www panasonic com help Answering System Key Operation bale Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback Playback SELECT 3 You can also erase as follows PAUSE gt Erase gt SELECT gt Yes SELECT Calling back Caller ID subscribers only 1 Press PAUSE during playback 2 k call back gt SELECT W Editing the number before calling back 1 Press PAUSE during playback 2 Edit amp Call gt SELECT 3 Press EDIT repeatedly until the phone number is shown in the desired format page 27 gt N Erasing all messages 1 MENUJABIBIG 2 Yes gt SELECT gt OFF _ Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform differen
39. etween uppercase and lowercase by pressing EX Aa Key Character 1 amp Xx o 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 4 6 H iI 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 mon o 6 7 P QRS 7 p q r s 7 Key Character 8 T U V 8 t u v 8 9 W X Y Z W X y z o a 0 El e To enter another character that is located on the same dial key first press to move the cursor to the next space e f you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space e _ inthe above table represents a single Space Erasing the character or number Press 4 or gt gt CLEAR e Press and hold CLEAR to erase all characters or numbers Storing a redial list number to the phonebook Phone numbers of up to 24 digits can be stored in the phonebook 1 gt REDIAL 2 Select the desired phone number gt SAVE 3 Tostore the name continue from step 3 Editing entries page 18 Storing caller information to the phonebook 1 v CID 2 Select the desired entry e To edit the number MENU Edit gt SELECT Press EDIT repeatedly until the phone number is shown in the desired format And then press SAVE Go to step 5 3 MENU For assistance please visit http www panaso
40. g the answering system on off Greeting message sesesss Listening to messages Remote operation i Answering system settings 32 Useful Information Voice mail service assesses 34 Wall mounting Charger only 35 Error messages Troubleshooting FCC and other information 42 Gu a R pida Espa ola Gu a R pida Espa ola Appendix Customer services eee 49 Warranty For United States and Puerto RIGO PEN HE 50 Index lt gt e 52 2 Introduction Model composition m KX TGC210 series m KX TGC220 series e Model shown is KX TGC212 e Model shown is KX TGC222 Base unit Handset Series Model No Part No Part No Quantity KX TGC210 KX TGC210 KX TGC210 KX TGCA20 1 series KX TGC212 KX TGC210 KX TGCA20 2 KX TGC213 KX TGC210 KX TGCA20 3 KX TGC220 KX TGC220 KX TGC220 KX TGCA20 1 series KX TGC222 KX TGC220 KX TGCA20 2 Accessory information Supplied accessories Quantity No Accessory item Order number KX TGC210 KX TGC212 KX TGC213 KX TGC220 KX TGC222 D AC adaptor PNLV226Z 1 1 1 Q Telephone line cord PQJA10075Z 1 1 1 Rechargeable batteries HHR 4DPA 2 4 6 Handset cover 1 PNYNTGCA20SR 1 2 3 Charger 1 2 1 The handset cover comes attached to the handset 2 PNLC
41. gistered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MENU A m AM iz 2 Baseunit Press and hold LOCATOR for about 5 seconds e f all registered handsets start ringing press LOCATOR again to stop then repeat this step 3 Handset Press OK then wait until a long beep sounds Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the handset to end its wireless connection with the system 1 MENU AMEA e All handsets registered to the base unit are displayed 2 2 Select the handset you want to cancel SELECT 3 4 Yes gt SELECT gt OFF 26 For assistance please visit http www panasonic com help Caller ID Service Using Caller ID service Important e This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller information is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest f the unit cannot receive caller information the following is displayed Out of area The caller dials from an area which does not provide a C
42. he handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service center Caution e To avoid permanent damage do not use a microwave oven to speed up the drying process For assistance please visit http www panasonic com help 41 Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US ACJ A If requested this number must be provided to the telephone company e Registration No found on the bottom of the unit e Ringer Equivalence No REN 0 1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with the product It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs ona telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exc
43. ial key 1 to 9 2 Tomake a call press N For assistance please visit http www panasonic com help 19 Programming ETE Menu list To access the features there are 2 methods E Scrolling through the display menus 1 MENU 2 Press v or A to select the desired main menu gt SELECT 3 Press v or 4 to select the desired item from the next sub menus gt SELECT 4 Press v or 4 to select the desired setting SAVE W Using the direct command code 1 MENU gt Enter the desired code Example Press MENU E 1 o 1 2 Select the desired setting gt SAVE Note e To exit the operation press OFF e n the following table lt gt indicates the default settings e In the following table indicates the reference page number Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu T Phonebook Operation Code P Viewing the phonebook entry 280 18 Main menu Caller list Operation Code En Viewing the caller list 213 27 Main menu Answering device Sub menu 1 Sub menu 2 Settings Code P Play new msg 323 30 msg message Play all msg 324 30 Erase all msg 325 31 Greeting Record greeting 302 29 Check greeting 303 30 Pre recorded 304 30 Reset to pre recorded greeti
44. ich require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary When this feature is turned on is displayed Call share You can join an existing outside call To join the conversation press w when the other unit is on an outside call Note e A maximum of 3 parties including 1 outside party can join a conversation using 2 extensions 3 way conference e To prevent other users from joining your conversations with outside callers turn call sharing mode off page 23 Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press INTERCOM When 3 or more handsets are registered For assistance please visit http www panasonic com help 15 Making Answering Calls Select the desired unit SELECT 2 Wait for the paged party to answer e f the paged party does not answer press to return to the outside call 3 To complete the transfer Press OFF To establish a conference call MENU gt conf gt SELECT e To leave the conference press OFF The other 2 parties can continue the conversation e To put the outside call on hold MENU gt 4 Hold gt
45. idad base no est conectado correctamente Conecte de nuevo el adaptador para corriente a la unidad base e El auricular no est registrado en la unidad base Registrelo 1 Auricular MENU AMB 2 Unidad base Oprima y mantenga oprimido LOCATOR durante aproximadamente 5 segundos 3 Auricular Oprima OK y despu s espere hasta que suene un pitido largo le C mo se incrementa el nivel de e Oprima la tecla de navegaci n A repetidamente mientras volumen del auricular habla Por qu hay ruido o se corta la Trate de reubicar la unidad base de forma que se minimice la conversaci n distancia al auricular Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base visite http www panasonic com support Es posible a adir otro auricular e S puede a adir hasta 6 auriculares incluyendo los que se accesorio a mi unidad base venden con su unidad base a una sola unidad base e Para adquirir auriculares accesorios adicionales KX TGDA2O visite http www pstc panasonic com Los usuarios TTY usuarios con impedimentos auditivos o del habla pueden llamar al 1 866 605 1277 Es posible mantener cargando las e Puede dejar el auricular en la unidad base o el cargador en bater as todo el tiempo cualquier momento Esto no da a las bater as C mo se contestan las llamadas en e Oprima CALL WAIT cuando escuche el tono de llamada en espera 2 llamada
46. in the original carton e Attach a letter detailing the symptom Send the unit to Panasonic Exchange Center prepaid and adequately insured Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices These locations do not repair consumer products For assistance please visit http www panasonic com help 51 Index Index A IOT 3 way conference 15 Additional handset 26 Alarm 24 Answering calls 14 Answering system Call screening 32 Erasing messages 30 31 32 Greeting message 29 Greeting only 33 Listening to messages 30 31 Number of rings 32 Recording time 33 Remote access code 31 Remote operation 31 Ring count 32 Toll saver 32 Turning on off 29 Auto talk 14 22 Battery 9 10 Booster Clarity booster 15 Call block 25 First ring 25 Call share 15 23 Call waiting 15 Call Waiting Caller ID 15 Caller ID number auto edit 22 27 Caller ID service 27 Caller list 27 Caller list edit 27 Chain dial 18 CID Caller ID 27 Conference calls 15 Control type 11 Customer support 23 Date and time 13 Dialing mode 13 Direct command code 20 Display Contrast 22 Language 12 Eco mode 10 Error messages 36 Flash 15 23 Groups 18 Handset Deregistration 26 Name 26 azr aT v Registration 26 Hold 15 Intercom 16 Key tone 22 Line mode 23 Making calls 14 Missed calls 27 Mute 15 P
47. ion A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS N gt A For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other e For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVS radios personal computers wireless
48. lamada usando la lista de remarcaci n gt REDIAL gt Seleccione el n mero telef nico deseado gt a Para ajustar el volumen del timbre del auricular Oprima 4 o v repetidamente para seleccionar el volumen deseado mientras timbra Directorio telef nico Auricular Para afiadir entradas 1 0 o 4 011 gt MENU 2 4 Agregar Ent Nueva SELEC 3 Introduzca el nombre de la persona m x 16 caracteres gt 0K 4 Introduzca el n mero telef nico de la persona m x 24 d gitos gt OK 5 4 Seleccione el grupo deseado gt SELEC 2 veces gt OFF Para hacer llamadas 1 mo lt na 2 i Seleccione la entrada deseada gt Sistema contestador de llamadas u nidad base serie KX TGC220 Contestador encendido apagado Oprima ANSWER ON OFF para encender y apagar el contestador de llamadas Para escuchar mensajes gt E PLAY Para obtener ayuda visite http www panasonic com help solo en ingl s 47 Guia Rapida Espanola Operaciones basicas Sistema contestador de llamadas auricular serie KX TGC220 Para escuchar mensajes Para escuchar mensajes nuevos REPRO o MENU 31 21 3 Para escuchar todos los mensajes MENU HBBE Pregunta Causa y soluci n Por qu aparece Y e El auricular est demasiado lejos de la unidad base Ac rquelo e El adaptador para corriente de la un
49. lect the desired entry e To exit press OFF 3 To edit a number EDIT gt Edit the phone number gt SAVE gt OFF To erase a number ERASE gt 4 Yes gt SELECT gt OFF Note e When editing press the desired dial key to add CLEAR to erase e When viewing Block w o num is displayed if the blocking incoming calls For assistance please visit http www panasonic com help 25 Programming without phone number feature is turned on To turn the feature off ERASE gt v gt SAVE gt OFF Other programming Changing the handset name Each handset can be given a customized name Bob Kitchen etc This is useful when you make intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default setting is No If you select Yes without entering any handset name Handset 1 to Handset 6 is displayed 1 MENU HDD 2 Enter the desired name max 10 characters page 17 3 SAVE 4 Select the desired setting gt SELECT 2 times gt OFF Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important e See page 4 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre re
50. ng 20 For assistance please visit http www panasonic com help Programming Sub menu 1 Sub menu 2 Settings Code En Settings Ring count 2 7 rings 211 32 lt 4 rings gt Toll saver Recording time 1 min 305 33 lt 3 min gt Greeting only Remote code lt 111 gt 306 31 Screen call lt On gt 310 32 Off Answer on 327 29 Answer off 328 29 Main menu SP V M access V M Voice mail Operation Code En Listening to voice mail messages 330 34 Main menu 2 Intercom Operation Code GP Paging the desired unit 274 16 Main menu Set date amp time Sub menu 1 Sub menu 2 Settings Code En Date and time 101 13 Alarm Once 720 24 Daily Off Time adjustment 4 Caller ID auto 226 Manual Main menu Initial setting Sub menu 1 Sub menu 2 Settings Code En Ringer setting Ringer volume Off 6 lt 6 gt 160 14 Ringer tone 5 6 Tone 1 161 Silent mode On 238 24 On Off Off Silent mode 11 00 PM 06 00 AM 237 24 Start End For assistance please visit http www panasonic com help 21 Programming Sub menu 1 Sub menu 2 Settings Code En Set date amp time Date and time 101 13 Alarm Once 720 24 Daily Off Time adjustment 2 4 Caller ID
51. ng your greeting message Available for KX TGC220 series page 3 You can record your own greeting message instead of using a pre recorded greeting message See page 29 for details 1 MENUJAB D B 2 Yes gt SELECT 3 Record a greeting message gt STOP gt gt OFF AA Other settings Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENUJAMRID 2 Select the desired setting 3 SAVE gt OFF For assistance please visit http www panasonic com help 13 Making Answering Calls o M Making calls 1 Lift the handset and dial the phone number e To correct a digit press CLEAR A 3 When you finish talking press OFF or place the handset on the base unit or charger N Using the speakerphone 1 Dial the phone number and press 1 2 When you finish talking press OFF Note e To switch back to the receiver press 1 a Adjusting the receiver or speaker volume Press A or v repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 4 Select the desired phone number 3 N Erasing a number in the re
52. nic com help 17 Phonebook 4 2 Save CID gt SELECT 5 4 Phonebook SELECT 6 Continue from step 3 Editing entries page 18 Groups Groups can help you find entries in the phonebook quickly and easily You can change the names of groups assigned for phonebook entries Friends Family etc By assigning different ringer tones for different groups of callers you can identify who is calling ringer ID if you have subscribed to Caller ID service Changing group names setting ringer ID The default group name is Group 1 to Group 9 1 Mor lt gt MENU Group gt SELECT 2 3 4 Select the desired group gt SELECT 4 To change group names Group name SELECT gt Edit the name 10 characters max gt SAVE To set group ringer tone Select the current setting of the group ringer tone gt SELECT gt Select the desired ringer tone SAVE 5 OFF Finding and calling from a phonebook entry 1 Mol lt nm 2 To scroll through all entries Select the desired entry To search by first character D Press the dial key 0 to 9 or which contains the character you are searching for page 17 O 4 Scroll through the phonebook if necessary To search by group GROUP Q 4 Select the desired group gt SELECT G 4 Scroll through the phonebook if n
53. nth Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level El High Medium m Low 4 YO Needs charging Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 10 hours max 1 Not in use standby 6 days max 1 If eco mode is on Note e Actual battery performance depends on usage and ambient environment Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit When this feature is activated is displayed e Eco mode is turned off when the clarity booster is activated page 15 10 For assistance please visit http www panasonic com help Getting Started rr T Controls Handset 1 SIs o Gi SP PHOI Speaker w TALK Dial keypad X TONE 4 SP PHONE Speakerphone Microphone Receiver Display OFF FLASH CALL WAIT INTERCOM Charge contacts eeoocooccooeQ W Control type A Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the di
54. om help 33 Useful Information AAA Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service Important e To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 29 For details see page 32 Storing the voice mail VM access number In order to listen to your voice mail messages you must dial your service provider telephone company s voice mail access number Once you have stored your voice mail access number you can dial it automatically page 34 1 MENU IGIGIE 2 Enter your access number 24 digits max gt SAVE gt OFF Note e When storing your voice mail access number and your mailbox password press 4 Pause to add pauses page 14 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 PPPP 8888 VM access Pauses Password number To e
55. pany to deactivate your voice mail service If your service provider telephone company cannot do this Set this units Ring count setting so that this units answering system answers Calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MENUJAB DIG 2 3 Select the desired setting gt SAVE gt OFF Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting only in step 2 on Caller s recording time page 33 Note e When you select Greeting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 29 For assistance please visit http www panasonic c
56. rase the voice mail access number 1 MENUVJABIBM 2 Press and hold CLEAR until all digits are erased SAVE gt OFF Voice mail VM tone detection Your service provider telephone company sends special signals sometimes called voice mail tones or stutter tones to the unit to let you know you have new voice mail messages If you hear a series of dial tones followed by a continuous dial tone after you press Sy you have new voice mail messages Soon after you hang up a call or after the phone stops ringing your unit checks the phone line to see if new voice mail messages have been recorded Turn this feature off when You do not subscribe to voice mail service Your service provider telephone company does not send voice mail tones Your phone is connected to a PBX If you are not sure which setting is required contact your service provider telephone company Turning VM tone detection on off The default setting is On 1 MENUJAB IB 2 2 4 Select the desired setting gt SAVE gt OFF Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following way New Voice Mail is displayed if message indication service is available 1 MENUJABIB D The speakerphone turns on 2 Follow the pre recorded instructions 3 When finished press OFF 34 For assistance pleas
57. rvice provider telephone company for details e f your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack plug the unit directly into the wall jack e f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details e The name display service may not be available in some areas Contact your service provider telephone company for details e Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late e Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later e Move closer to the base unit The caller list incoming phone numbers are not edited automatically The Caller ID number auto edit feature is turned off Turn it on and try again page 22 e You need to call back the edited number to activate Caller ID number auto edit cannot dial the phone number edited in the caller list e The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 27 Time on the unit has shifted e Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manu
58. s page 9 Making answering calls intercom Problem Cause solution Y is displayed e The handset is too far from the base unit Move closer e The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit e The handset is not registered to the base unit Register it page 26 Noise is heard sound cuts in and out e You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference e Move closer to the base unit e f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring e The ringer volume is turned off Adjust the ringer volume page 14 21 e Silent mode is turned on Turn it off page 24 The base unit does not ring e The ringer volume is turned off Adjust the ringer volume page 14 cannot make a call The dialing mode may be set incorrectly Change the setting page 13 cannot make long distance calls Make sure that you have long distance service 38 For assistance please visit http www panasonic com help Useful Information Caller ID Problem Cause solution Caller information is not displayed e You must subscribe to Caller ID service Contact your se
59. sonic Corporation of North America referred to as the warrantor will for the length of the period indicated on the chart below which starts with the date of original purchase Limited Warranty period at its option either a repair your product with new or refurbished parts or b replace it with a new or a refurbished equivalent value product or c refund your purchase price The decision to repair replace or refund will be made by the warrantor Parts Labor One 1 Year One 1 Year During the Labor Limited Warranty period there will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Mail In Service Online Online Repair Request To submit a new repair request and for quick repair status visit our Web Site at http www panasonic com repair When shipping the unit carefully pack in a padded shipping carton include all accessories and send it prepaid Include a letter detailing the complaint a return address and provide a day time phone number where you can be reached P
60. splay Navigator key a v 4 or gt Scroll through various lists and items 24 Volume a or v Adjust the receiver or speaker volume while talking 4 Q View the phonebook entry REDIAL View the redial list v CID Caller ID View the caller list Base unit m KX TGC210 series page 3 0 BEL LOCATOR O Charge contacts O LOCATOR e You can locate a misplaced handset by pressing LOCATOR For assistance please visit http www panasonic com help 11 Getting Started m KX TGC220 series page 3 Charge contacts Speaker VOL Volume up down ANSWER ON OFF ANSWER ON OFF indicator gt m PLAY STOP Message indicator a Repeat gt Skip ERASE LOCATOR e You can locate a misplaced handset by pressing LOCATOR 0000 6006 Display icons Handset display items Item Meaning Y Within base unit range Y Out of base unit range a The line is in use e When flashing The call is put on hold e When flashing rapidly An incoming call is now being received ECO Eco mode is on page 10 Item Meaning LS Speakerphone is on page 14 Xx Ringer volume is off page 14 g Silent mode is on page 24 PRIV Call sharing mode is off page 23 Alarm is on page 24 Handset number 8 Battery level x Blocked c
61. splay menus It is only available in direct command code 4 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 13 5 Ifyou subscribe to a distinctive ring service such as IDENTA RING select a tone tone 1 to 2 If you select a melody you cannot distinguish lines by their ringers 6 The preset melodies in this product Tone 3 Tone 5 Melody 1 Melody 10 are used with permission of O 2012 Copyrights Vision Inc 7 f you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature For assistance please visit http www panasonic com help 23 Programming 8 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700 ms unless pressing FLASH fails to pick up the waiting call 9 Generally the line mode setting should not be changed This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition Set the line mode to A if telephone line condition is not good Alarm An alarm sounds at the set time for 3 minutes once
62. ssistance please visit http www panasonic com help 31 Answering System Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation Repeat message during playback 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback Start voice guidance 3 o Turn answering system off Ba Erase currently playing message PAG Erase all messages E End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played 2 For English voice guidance only 3 For Spanish voice guidance only Turning on the answering system remotely 1 Dial your phone number from a touch tone phone 2 Letthe phone ring 15 times Along beep is heard 3 Enter your remote access code within 10 seconds after the long beep The greeting message is played back e You can either hang up or enter your remote access code again and begin remote operation page 31 e Ea Answering system settings Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjust the speaker volume press a or v repeatedly You can answer the call by pressing N Call screening can be set for each handset The default setting is On 1 ME
63. swering Calls Useful features during a call Hold 1 Press MENU during an outside call 2 4 Hold gt SELECT 3 To release hold press N Note e After holding for 10 minutes the call is disconnected Mute 1 Press MUTE during a call 2 Toretum to the call press MUTE Note e MUTE is a soft key visible on the display during a call Flash FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note e To change the flash time see page 23 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed on the handset that is in use after you hear the call waiting tone 1 Press CALL WAIT to answer the 2nd call 2 Toswitch between calls press CALL WAIT Note Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users Press X TONE before entering access numbers wh
64. t Reconnect the adaptor and try again e The handset has not been registered to the base unit Register the handset page 26 cannot hear a dial tone e The base unit s AC adaptor or telephone line cord is not connected Check the connections e Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company Menu list Problem Cause solution The display is in a language cannot read Change the display language page 12 cannot register a handset to a base unit e The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 26 Battery recharge Problem Cause solution The handset beeps and or 2 flashes e Battery charge is low Fully charge the batteries page 10 For assistance please visit http www panasonic com help 37 Useful Information Problem Cause solution fully charged the batteries but Q still flashes is displayed or the operating time seems to be shorter e Clean the battery ends CD and the charge contacts with a dry cloth and charge again e t is time to replace the batterie
65. t operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important e To prevent unauthorized access to this product we recommend that you regularly change the remote code 1 MENUJA 1 01 6 2 Enter the desired 3 digit remote access code 3 SAVE gt OFF Deactivating remote operation Press in step 2 on Remote access code page 31 e The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 32 4 When finished hang up Voice guidance W When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press to perform a specific operation or press 2 to listen to more available operations W When the Spanish voice guidance is selected To start the voice guidance press 9 The voice guidance announces the available remote commands page 32 Note f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call For a
66. v CiD 2 ERASE gt 4 Yes gt SELECT gt OFF 28 For assistance please visit http www panasonic com help Answering System PI Answering system Available for KX TGC220 series page 3 The answering system can answer and record calls for you when you are unavailable to answer the phone You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting only as the recording time setting page 33 Important e Make sure the unit s date and time setting is correct page 13 Memory capacity including your greeting message The total recording capacity is about 17 minutes A maximum of 64 messages can be recorded Note e When message memory becomes full Messages full is shown on the handset display The ANSWER ON OFF indicator on the base unit flashes rapidly if the answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later f you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press ANSWER ON OFF to turn on off the answering system Handset 1 Toturn on MENU HBB To turn off MENU JE B 2 8 2 OFF Note for base unit

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