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Starting the Video Management System

1. 173 46 MB of space required on the C drive 308624 00 MB of space available on the C drive nstallShield After finishing installation you will find the programs in the start menu or on the desktop If the program version is lower than 2 00 0052 it is recommended that you delete the existing file and then reinstall the program Install the Video Wall Server You can install the Video Wall Server following steps 1 2 3 Open the Program CD and install the program manually Run the install file and install the programs to your computer following the on screen instructions 2 1 Complete All program features will be installed for normal user LG Ipsolute Video Wall Server InstallShield Wizard fz LG Ipsolute Video Wall Server InstallShield Wizard Setup Type Choose the setup type that best suits your needs Ready to Install the Program The wizard is ready to begin installation Please select a setup type Click Install to begin the installation If you want to review or change any of your installation settings dick Back Click Cancel to Complete exit the wizard All program features will be installed Requires the most disk space gt Custom Choose which program features you want installed and where they will be installed Recommended for advanced users _ InstallShield 2 2 Customer Choose or adjust which program features you want installed and where they will be i
2. 38 Operation and settings 4 Verification of recording schedule Click the check box of devices which will be confirmed recording schedule and then click the View Schedule button The Schedule of Recording window appears But if you do not assign the recording schedule the Schedule of Recording window does not appear 5 Click the Apply button to save settings or click the Exit button User Management Create a new User Group 1 Click the button on the User Tree section The User Add Edit window is displayed 2 Set the Name and User Level and then click the Apply button The permission as per Group Level is selected automatically Edit a User Group and assign the User 1 Click the LA button on the User Tree section The User Add Edit window is displayed 2 Select the user from the User List 3 Click the f button If you want to release it select the user or check the Select All option and then click the Delete button 4 Click the Apply button to exit the window Note You cannot edit the Name and User Level option Delete a User Group 1 Select the required User Group 2 Click the i button on the User Tree section Note e Itis not possible to delete the default User Group Administrator Power User Normal User e If you delete a User Group the user in the User Group will be moved to the default User Group automatically Operation and settings 39 Registration the new us
3. LG Life s Good OWNER S MANUAL Video Management System Please read this manual carefully before operating your set and retain it for future reference MODEL LVi510 MFL67280213 1501 V1 8 Contents Introduction 4 Features 5 Recommended PC Requirements 6 Before install the Video Management System 2 Getting Started T Install the Video Management System 8 Install the Video Wall Server 9 Starting the Video Management System 10 Management Tool Overview 11 Surveillance Client Overview 16 Management Server Overview 16 Recording Server Overview 18 Streaming Server Overview 19 Video Wall Server Overview 3 Operation and settings 20 Using the Management Tool program 20 Starting the Management Tool Program 21 Using the overview window ee Device Management 28 Server Management 38 User Management 42 Remote Setup settings 47 Device Upgrade settings 48 Map settings BO License Management 51 Tool Configuration 56 Using the Surveillance Client Program 56 Starting the Surveillance Client Program ati Using the icon button OD Live 68 Playback Ta Event 16 Map 18 Video Wall 79 IP Utility 83 Export Viewer 86 LG File Player 4 Reference 88 Troubleshooting Introduction Introduction The LG Video Management System is an IP Surveillance software that works with the LG Video Server and LG IP cameras to provide video monitoring recording setting and event man
4. 3 Enter the administrator user name and password Click the OK button and then the IP Setting by Serial number window is displayed 5 Enter the IP address and click the Apply button to change the IP address Note You can also access the tools menu Click the right mouse button on the IP device in the Device list Help About IP Utility Displays the IP Utility Information 81 82 Operation and settings Icon bar oOo o tcon iescription 5l Search Icon Click to discover the LG IP device Network Setting Icon Select the device and then configure the network settings Web Page Connect Icon Click the button to connect the LG Smart Web Viewer Note e The searched devices as the Onvif method is not supported Mac address and S W Version display e Ifyou search the device by Onvif method network setting is unavailable through the Onvif method Operation and settings 83 Export Viewer You can play back the exported data on the PC using this program Run the Export Viewer from your Start gt Programs gt LG Ipsolute gt LVi510 Export Viewer Overview Menu Bar E m TU a y fee cus fmf ao anf am on re oa EE Playback Speed J_ Video Format Option Recoding Mode e Camera Number el f Set Watermark DVR NVR Time Video Information window Playback control buttons Option setting window Progressive bar 84 Operation and se
5. 7 LG_10 19 224 71 lotion 2014 12 26 11 29 37 S A LG_10 19 224 71 jotion 2014 12 26 11 28 52 x a LG_10 19 224 71 lotion 2014 12 26 11 27 59 ae s w o y 4 aa Paa Taa Taa Pan Taa Pan Paa Pai g A Ar SAA D a a A a a a fa 3 z Page View Icon rer eat e Playback View When you select a log you can see the playback in playback view If you want to pause the playback click the Button If you want to control the playback in detail click the i Button e Map View When you select a log you can see the map in map view If you want to see the map that is shown in new map tab click the SJ Button e Click page view icon to see the log search list kon SC cription Go to the first event log page Go to the previous event log page Go to the next event log page Go to the last event log page e After event search success when you mouse right click on the log list you can see the Go to Live Context Menu If you want to see the searched device in new live tab you click the Go to Live Menu e If the Recording server checked in the IP Camera or DVR Search Edit button which display the current page is activated Enter the desired page and click enter to move the page 74 Operation and settings IP Camera Event Search Ig Select the Event tab and desired camera on the device tree window The device tree window displ
6. e Video Format Displays the video type of the data e Recording Mode Displays the save mode of the data e Camera Number Displays the camera channel number of recorded data To play the exported data 1 Run the LG Export Viewer program on the PC or in the Export Viewer folder of the external USB device If you insert the exported data CD or DVD disc the export viewer program run automatically 2 Select File gt Open The open window is displayed 3 Select the root directory of the USB device and search amp select the desired file An example of playable file format is Channel name_date_time exp 4 Click the Open button The selected data is played back automatically 5 Select playback speed Use the slider to select the playback speed 6 Click the STOP button to stop playback Note The exported data with password cannot preview the image When you play the exported data with password logon screen appears To unlock the data enter the password To play the AVI file on a media player e The exported data of AVI LG file format is always displayed OSD To playing AVI LG file you have to install the LG DVR Codec e If you select AVI file format it can play on any media player But OSD may not be displayed on some media player e It is recommended that the exported AVI file play on the Windows Media Player Progressive bar You can search the image directly using the progressive bar Click and hold
7. Click Cancel to exit Complete the wizard fe All program features will be installed Requires the most disk space 5 Custom Select which program features you want installed Recommended for advanced users Ce 2 2 Custom Select programs which you want to install To additional installation and remove run the setup file and then select the Modify feature LVI510 InstallShield Wizard Sw 11510 InstallShield Wizard Setup Type Choose Destination Location Select the setup type to install Select folder where setup will install files Please select a setup type im Install LVI510 to C Program Files x86 LG Ipsolute D Complete B All program features will be installed Requires the most disk space Custom Select which program features you want installed Recommended for advanced users 7 8 Introduction BF Select Features Select the features setup will install Select the features you want to install and deselect the features you do not want to install Bw Description M Surveillance The LG Video Management System is an IP Surveillance AM tS software that works with the enagemen iver LG Video Server and LG IP Vl Recording Server cameras to provide video V Stream Server Monitoring recording setting anagement aai event management M Servers Management Tool LG IP Utility v v
8. Enter the desired interval and then click the Ok button Recording Statistics 1 The recording statistics report will be sent Click the Report Routine button The Record Statistics Report window is displayed Specify the report time and the report period Click the Ok button to save settings The mail attached xls Microsoft Excel file is sent to registered e mail address on alarm time 54 Operation and settings Configuration Backup Tool Setup gt lt Backup File Name LVIS10MSDB_20141208_144028 db 1 To save the current settings click the Save button When the save is completed the saved file name is added on the Backup File Name list The file is saved in the backup folder where is installed the management server folder 2 To restore the settings select the desired file from the Backup File Name list Displays the selected file name from the bottom of list 3 If you click the Apply button it appears confirmation message of restore Click the button to restore the configuration Management Tool program is restarted after restore completion 4 To delete the backup file select the desired file from the Backup File Name list and then click the Delete button Note e The Language Auto Login Auto Logout and Show Password options are not restored when the configuration restore e If the server configuration is changed you can not progress the restore Operation and set
9. displayed on the Monitor option 3 Select an icon from the Monitor option Drag and drop a device to the Display channel screen The Display option shows Video wall screen and you can configure the screen format to click the E button The selected icon is changed as the Screen Format 5 You can save the text event during playback in the Display option Select the desired screen and then click the mouse right button to select the Save Text option You can search the saved text event s comment from the Description option of Event tab Monitor Pop up menu Click the mouse right button on the icon of Monitor option The monitor pop up menu is displayed You can configure the monitor setting Display Mode e Display Mode Select show or hide monitor O5D p OSD Select show or hide OSD Set Font Size i Peleni e Set Font You can set the font size of the selected monitor If you check the Auto option font size varies with the panel size regardless of font size Note You can confirm the configuration on the selected monitor only Operation and settings 79 IP Utility The IP Utility can automatically discover and display LG IP devices on your network The IP Utility shows the MAC address IP address Model name and so on Note The computer running the IP Utility must be on the same network segment physical subnet as the LG IP device Starting the IP Utility Run the IP Utility from your Start gt Pr
10. network to allow IP address assignment With this setting the IP address is assigned automatically gt Static Manual Select this option when you set the network configuration manually IP Address Enter the static IP address of the device Subnet Mask Enter the subnet mask IP address Gate Way Enter the gateway IP address DNS Server Enter the Primary domain name server that translates the host names into IP address Secondary DNS Server Enter the Secondary DNS server address IPv6 address status gt Enable Click the check box if you want to use the IPv6 address Operation and settings Menu Sub Menu Description Tools Network Setting gt Mode Manual Select this option when you set a fixed IP address manually Basic Select this option to allow IPv6 address assignment based on the Mac address DHCPve Select this option when exist a DHCPV6 server in network Port amp Encryption gt Encryption SSL Select the HTTP or HTTPS option for security gt Web Port The default HTTP port number 80 can be changed to any port within the range 1 025 to 65 535 5 Set the options and click the Apply button to confirm your settings 6 Click the Close button to exit the window IP Setting by ARP_ PING Select the LG IP device in the Device List Select the IP Setting by ARP_PING option in the Tools menu The login window will be displayed M
11. port should be connected to local network and the other should be connected to external network If the Surveillance Client where is installed in external network the Client Setup gt General gt Connect External Network option is set to On the system is connect to server which is registered by external IP and you can not connect to VMS system where is installed in local network Remove the Server 1 Select the server on the list 2 Click the Remove button The selected server is removed Operation and settings 29 Assign the device to the Server 1 Click the Assign button of the Server menu The Server Device Assign window is displayed Server Device Assign x 2 Select the required device on the Device List If you want to assign the all device check the Select All option 3 Select the recording server from the drop down list Click the Ed button If you want to release it select the device or check the Select All option and then click the i button e Current recording device Total recordable device Indicate the number of current assigned device and recordable device on the basis of license 5 Click the OK button to exit the window Check the status of device which is assigned server You can check the current device status If you want to check the abnormal device status press the Status button and then you can view the result on the Server Status column Note The value OK or No Resp
12. recordable space of drive e Estimated Space Displays the necessary space when assigned devices are recorded during the Keep Day gt Devices Displays the status of assigned devices in the recording server e Device Name Displays the name of devices e Schedule Alias Displays the specified schedule name of devices e Drive Directory Displays the recorded data path of devices e Keep Day Displays the data stored period of devices e Overwrite Displays the overwrite permission or not If the keep day is passed the 36 Operation and settings recording data is deleted in old order e Profile Displays the profile of video stream e Recording Displays the recording or not Note Use the Estimated space option only for reference because the estimated space may differ from the real space You should click the Apply button to recalculate the space when you change the profile It takes about 1 minute to calculate the space Recording and playback device setting 1 Select the device on the device list 2 Click the Edit button The Recording Setup window is displayed 2 1 Each setting Set the options Recording Setup x CE 2 e Recording The applicable device is not performed recording if this option is not checked e Overwrite When the storage of recording server has overflowed previous data is deleted and then the recording is performed Recommendation e Schedule Alias Select the recording schedule of a
13. the Slider bar and move to the other point you want and then release it Or Click the point on the progressive bar you want to playback 86 Operation and settings LG File Player You can playback from the recording data in the Storage device or in the FTP server 1 Run the LG File Player from your Start gt Programs gt LG Ipsolute gt LVi510 LG File Player v1 1 26 cae a Q Time Play Speed 1 X J gt aa File Path Open Video Aspect v Original Aspect Language English x Convert to AVI Convert Ratio Ratio ee Close Select the language from the drop down list of language option Click the Open button The open window is displayed Find and open the DAT file Select the play speed from the drop down list a eS Use the control buttons to play the file Operation and settings 87 gt Starts playback a Stops playback Click this button repeatedly to play frame by frame playback Note You can search the image directly using the slide bar in stop mode Click the slide bar and move to the other point you want and then release it Or Click the point on the slide bar you want to playback The slide search is available when the DAT file and INFO file exist in the same folder If you convert the exported file extension from DAT file to AVI file click the Convert button The exported data with password cannot preview the image When you play the exported data with
14. window Displays PTZ camera icon Remove the PTZ virtual remote control N Bi fi Use to pan tilt the camera To manually adjust the focus of a camera Click the button to adjust manually the zoom pan and tilt soeed of camera which is supported speed function In case of step function supported camera click the button to adjust manually the pan rotation step To manually adjust the iris of a camera Displays the Selected Preset number Click go button after select from the drop down list Add Add the preset position number Delete Delete the preset position number Set Tour To set the preset tour Tour To start a preset tour Group Tour To start preset group tour Record To start a pattern record Run To start a recorded pattern Displays the Camera OSD control window Use these buttons to setup the Camera This button does not appear on the screen if the login is other than the administrator Operation and settings 67 Displays the Information Area Note PTZ Control can not use the specific function depend on the model DVR is able to set the PTZ Control for OSD setting Click Enter Button on the OSD Control and set the position using by PTZ arrow button and Iris button PTZ is supported to USB Joystick and it is recommended to use IP Desktop of the CH Products Company Web site http www Chproducts Com 13 28464 Home php The stream of Live view is depends on the screen fo
15. Event Face Detection Audio Detection and Object Desertion 34 Operation and settings gt To edit the Recording Schedule 1 Choose the Schedule Alias in the Schedule list 2 Click the Edit button You can check or change the recording schedule options except for Repeat Type and Alias gt To delete the Recording Schedule 1 Choose the schedule in the Schedule list 2 Click the Delete button in the Schedule list Operation and settings 35 Recording Device Recording Server Setup General Storage amp Schedule Recording Drives Actual recording capacity and the estimated recording capacity may have difference so please use only for reference Drive Type Status Device Total Space Available Space Estimated Space Ci bocal Connected 02 390GB 89GB 80 CB D Local Connected 1 540 GB 293 GB 068 Devices Device Name Schedule Alias Drive Directory Keep Day Overwrite Profile Recording E 10 19 224 74 30DAY Use Profile 1 Record W Bitic_10 19 224 71 Always 5 lge_recording 30DAY Use Profile1 Record Select All gt Recording Drives Displays the status of recording drive The Estimated Space and reality may be different e Drive Displays the drive where is set the recording path e Type Displays the drive type e Status Displays the connected status of recording drive e Device Displays the number of assigned devices on the drive e Total Space Displays the total space of drive e Available Space Displays the
16. List and click the Device Mapping icon 2 Select the desired device and click mouse right button to select the Rotate menu and desired angle Remove the device image 1 Select the map on the Map List and click the Device Mapping icon 2 Select the desired device and click mouse right button to select the Remove menu 50 Operation and settings License Management Registration the License 1 Click the License icon of the Overview menu The License Registration window will be displayed Click the Select button Find and open the License file e License Type Indicates the type of license You should register the applicable license in order to use the video wall server Server Mac Indicates the Hardware Mac address of Work Station where Management Server installed e Authorized Date Indicates the date when the license is authorized e Expire Date Indicates the date when current license is expired e Total Devices Indicates the number of registerd all of device on the device list e Recording Devices Indicates the number of assigned device on the Recording Server Note e IP camera is counted 1 device as 1 and DVR is counted 1 device as 0 25 on the Recordable Device e The Recordable Devices is fixed 16 automatically when the Expire Date is elapsed And you can not assign device on the recording server To record more device you have to renew the license 4 Click the Close button to exit the
17. agement functions The software has multiple search functions for recorded events Remote viewing and playback are also possible with the use of the Video Management System This manual contains instructions on how to use and manage the LG Video Management System in your networking environment Some knowledge of networking environments would be beneficial to the reader Should you require any technical assistance please contact authorized service center Features The LG Video Management System offers the following functions LG Management Server DB Database management e User Authentication Management Tool e Device Finder Device grouping e Multiple tree view Device Remote Setup e Recording Server Setup e User role amp device access permission Setup e Real Time Recording Server Monitoring Map making amp edition Recording Calculator e Real Time Streaming Server Monitoring e Multiple device firmware update Introduction Surveillance Client e 256 Channels Live monitoring with video buffering e Multiple playback at the same time e Event recording search e Instant playback e Digital Zoom e Camera Pan Tilt Zoom Control mouse joystick support e 2Way Bidirectional Audio support e Map support e Layout Sequence e AVI File export e Event Log e Intelligent Video analytics event detection e Map and Event Live Popup Display e LGIP Camera and DVR Support Streaming Server e 256 channels streaming e Real Time live
18. appear in the video window If you set to all area click the All button 3 Set the Sensitivity value The higher Sensitivity value is set the smaller motion can detect Note You can reset the size and position of the Motion detection window Click one of the dot point and drag amp drop to adjust the motion detection area Click the Motion detection window and drag to the desired position If you want to delete the Motion detection window select window number and click the Remove button Motion Detection is activated when the Video Codec is set to H 264 only H 264 amp MJPEG Enable Click to activate the stream function Deinterlacing Click to use the deinterlacing function Video Codec Select the video mode Codec from the dropdown list Resoultion Select the output image size of the camera Maximum Frame Rate Select the frame rate from 1 to 30 Note Few models which is supported H 264_High codec can select up to 60 fps 44 Operation and settings Quality Select the Quality gt VBR The bit rate may vary depending on the complexity of the video to meet the selected quality gt CBR The video quality may vary in order to preserve a constant bit rate GOP Size Select the GOP size This setting is valid for H 264 Stream Quality gt Stream Quialy If the Quality option set to VBR this option is displayed Select the network stream quality HIGHEST HIGH MEDIUM LOW and LOWEST gt Bit
19. ayed list of allocate device Select the device name on the device tree window Select the event type from the dropdown list of Type option The event type is like as below The option searches video which motion event is occurred The option searches video which sensor event is occurred VA Event The option searches video which text event is recorded If you select the text option text input field is displayed and then the search word including video is detected all If the input filed is blank the option searches the video of text saved during the configured period The option searches all of the events Click the Calendar button and select the day and time The selectable days are displayed in green color Click the Search button Use Prev or Next to see the previous or next log list If you move to the beginning page of the log list click the First button Click the Export button to download a text log file DVR Event Search 1 Select the search location of event to click the Setup button 1 1 If you want to DVR Search in Recording Server check the Recording Server option on the Client Setup gt Playback gt Playback 1 2 If you want to DVR Search in DVR check the DVR option on the Client Setup gt Playback gt Playback Note When you check the DVR option on the Client Setup gt Playback gt Playback DVR Search result has no thumbnail images 2 Follow steps 1 7 des
20. corded data size Device Search_ There is no Search device Add Edit Remove 1 Check the Device Status ex network connection booting operation of device and power connection of device cf network condition Client VMS installed PC network and device network are the same local area Check the Client Status ex check the network connection or check that a firewall is not blocking a Bonjour If firewall refused Bonjour or UDP Packet please set to the accept Bonjour and UDP Packet 3 Not supported port forwarding ex Unique value of device is only IP Address in VMS Device Search So VMS is not supported Port forwarding Too long Device Search time Check the CPU Usage If CPU usage is over 90 all of operation of VMS couldn t normal performance Can t manual registration of device not search registration Manual registration is possible only connectable device Check the device information for register condition Ex IP Address User ID Password There are same IP address in searched results It is IP Conflict If the LG network device is set with a static IP address and if the DHCP option is set then there may be ip s same as the network device and other network partner Hence set the static ip address to 0 0 0 0 to resolve this conflict 92 Reference IP Utility There is no Search device 1 Check the Device Status ex network connection booting operatio
21. cribed in IP Camera Event Search Operation and settings Z5 Smart Search Smart Search x Start 2012 05 04 os 28 03 am S 10 2012 05 04 F 10 28 03 AM S 1 Select the device name on the device tree window 2 Click the al button The Smart Search window will be displayed 3 Click the Calendar button and select the day and time The selectable days are displayed in green color 4 Set the search area by mouse drag in preview for smart search 5 Choose the Sensitivity value 6 Click the Search Button 7 Click the Oo button to stop the smart search Note DVR Search result has no thumbnail images How to Export the event log data Export to txt File x C Program Files x86 LG Ipsolute Surveillance Event_2012 05 29_041712 1 Click the Export button The Export window will be displayed 2 Click OK to save the text file Operation and settings Map This function gives a visual overview of the device in your surveillance environment You can add the map to drag and drop the device to the map view Map Navigation Previous Map E LG Ipsolute Surveillance Client 2015 01 12 18 01 14 Cex T JUG 5254 T Ae 2 Evelt i Map Video Wall map le jf U 4 70 he a Ti al i a a a En Pr 4 sal i Fiet 5 a W EA MEE ALS ave iA ere e O amp Move pon scription E Screen Format Change 1 Scree
22. ctly The SMTP test mail will be transferred to the sender E Mail Setting gt Registration the E mail address of recipient l 2 3 Click the Add button The Recipient Add Edit window is displayed Enter the E mail address of desired recipient Click the OK button to exit the window gt Edit the recipient E mail address 1 2 3 A Select the E mail address in the recipient list Click the Edit button The Recipient Add Edit window is displayed Edit the recipient E mail address Click the OK button to exit the window Operation and settings 53 gt Delete the E mail address of recipient 1 Select the E mail address in the recipient list 2 Click the Delete button to selected E mail address is deleted Event Setting You can select the event options which can be sent by E mail to user Click the Setting button The Notification Event Set window is displayed Video Loss Sends an e mail when a video signal from the camera has stopped because of a cable disconnection or malfunction of a camera Motion Detected Send an e mail when a motion detection has occurred Alarm Send an e mail when a sensor has occurred Recording Failure Send an e mail when a device has the Not recording status from the recording server Notification interval for same event If you set the Notification interval for same event the email can be sent per specified time when the same event has occurred several time
23. detection recording Indicates instant recording Displays when the audio input function is available in the network device Start Instant Playback This function is playback previous 1 minute image Introduction 15 Pause playback Stop Instant Action Playback Recording Play backward or forward by double speed Start Instant Recording 2 OMODE Enable PTZ Control Mode g Indicates OSD control menu of camera Introduction Management Server Overview Stop server Exit When you start the management server management server icon is displayed on the task bar Click the icon to start or stop server Recording Server Overview Recording Server Status Login Server Start Recording Server Stop Recording Server a Exit 1 When you start the recording server recording server icon is displayed on the task bar Click the icon to start or stop server If you click the Recording Server Status the Recording Server Status window is displayed Device Name Framerate Bitrate Record Status LG_10 20 98 153 4FPS 240 Kbps Not Recording Connected e Device Name Displays the Camera name e Framerate Displays the frame rate The frame rate is the number of transportable frames per second e Bitrate Displays the Bit rate value e Record Displays the recording status e Status Displays the connection status Introduct
24. e Probe All is option which set the profile to 0 automatically all about camera registered by ONVIF scan e If you do not select profile devices cannot be registered Select the device in the list If you want to register the all device check the Select All option Click the Add button The registered device is displayed in the Camera Group tree Registration the DVR 1 Follow steps 1 2 described in Registration the device manually Device Add Edit x Select to DVR on the Device Type Specify the Device Name IP Address Port User ID Password and Model IP Address can register IPv4 address only Click Add button DVR Camera Add window is displayed DVR Camera Add x Device Name BES SSSS8SS8S8SS8s8 I wo il y iy on numb UN 5 Select to desired camera channel and click OK to add device Operation and settings 25 Edit the device 1 Click the check box of desired device 2 Click the Edit button The Device Add Edit window is displayed 2 1 Each edit Specify the Device Name Port User ID Password Encryption Protocol and click the OK button LG_10 19 224 71 2 2 Multiple edit Select devices which you want to be applied same settings And then specify the Port User ID Password Encryption and Protocol Selected devices are applied en bloc But the Device Name is not applied en bloc After the applicable of all settings click the OK button Devic
25. e User ID and Password and then click the OK button The Stop Streaming Server and Exit option is activated 4 The login is logged out after 1 minute Introduction 19 Video Wall Server Overview 1 Run the video wall server The video wall server icon is displayed on the task bar Show Video Wall Screen Language 2 Click the icon Show Video Wall Screen Click the option The video wall screen is displayed to full screen To return your desktop press ESC key e Language Select the language from the Language tab 20 Operation and settings 3 Operation and settings Using the Management Tool program The first time Management Tool is started you should register a LG IP camera and Server s to control it by the Video Management System Note The computer running Management Tool must be on the same network with device Starting the Management Tool Program 1 Run the lpsolute Management Tool program To launch Management Tool program select Management Tool from your Start gt Programs gt LVI510 gt Management Tool or click the Management Tool icon on your desktop The Management Tool login window is displayed I LG Ipsolute Management Tool x Select Basic or Windows Authentication from the Authentication option Enter the Server IP User ID and Password In the case of Windows Authentication you can only use PC in which is logged relevant account and you don t need to pass
26. e Add Edit x Model IP Address Port Device Name User ID Password Encryption Protocol W Bt ines5ii0 10 19 224 71 80 LG_10 19 224 71 admin raxx2 HTTP UDP E Nps100 10 19 224 137 80 10 19 224 137 admin 3 UDP 26 Operation and settings Remove the device 1 Click the check box of desired device 2 Click the Remove button The selected device is removed Create a new group folder and add the device To create a device group under the selected folder do the following on the Camera Group Tree section 1 Click the right mouse button on the folder 2 Select the Add Group option The Group Edit window is displayed Group Edit x me se ioe es L 9 89 IP Ca 0 DVR en Device Name 3 Enter the group name Select the device to add the group folder 5 Select the required device name that you want to group If you want to add the all device check the Select All option Click the lt button Repeat steps 5 to 6 to group the other device Click the Apply button to confirm it The new group folder is created under the folder you selected Operation and settings 27 Delete a group folder 1 2 Select the required group folder and click the right mouse button Select the Remove Group option Note It is not possible to delete the Group folder Deleting a group folder will delete all subgroup folders within the group folder as well If you delete the group folder the device in the gro
27. e Surveillance client in order to receive the event from the Onvif protocol used camera The default is first IP address If you have several IP addresses use the IP address same as network bandwidth of camera e Event Sound Beep the event sound according to selected event System Alert Popup Select the system alert popup activate or not If you do not check the system alert popup alert notification is not displayed Or alert notification appears when the following server status 1 When the recording server and streaming server is disconnected 2 When the recording server and streaming server access cut off or the camera has video loss 3 When the camera is not state of recording from the recording server e Connect External Network This is the function in order to connect to the VMS system from the Surveillance Client installed in external network If you use the function external network connection of server should be set to enable and server must be connected to external network e OSD Check On or Off to select the OSD 60 Operation and settings Live Client Setup x Q General Video Aspect Ratio ev Fitto Screen M 6j Playback Dynamic Stream Auto O SW Info Name Model Mac Buffering Time WM LG_10 19 224 71 LND5100 e85b5ba9403b Auto WM LG_10 19 224 137 LND5100 e85b5ba94041 Auto Video Aspect Ratio Select the video output ratio Fit to Screen Displays the video according to screen size Origina
28. e view on the hotspot area Displays the layout rotation s setup window F save Layout Displays the layout save window Export Displays the Export file Window SSE User Information Displays the user group Liveview Pop up menu Click the mouse right button on the desired live view channel The live view pop up menu is displayed Video Export e Video Export Save the current screen as video file at Image Save the current screen as image file Print Seen e Print Print out the current screen by printer TERE e Save Text You can save the text event The saved event can search in the Event tab Go to Playback instant Playback e Remove Select to remove the selected device on the view igen e Goto Playback You can playback the selected screen as new speak window e Instant Playback Just the time second ago to play recording Digital Zoom data Relay e Listen Listen to audio from device e Speak Speak for sending audio into device e Digital Zoom Enable digital Zoom on images Note Digital Zoom function can operate only 1 split mode Introduction 13 e Relay Select On or Off to turn on or off the relay function of camera Main Frame Pop up menu Click the mouse right button on the title bar of Surveillance Client The main frame pop up menu is displayed Tab Tab Select to main menu You can move to each tap Live Sulncted Chaneyed Print Playback Events Emap Select each menu of New window to Bac
29. er Basic User Add 1 Click the User icon of the Main menu or Overview window 2 Click the Add button The User Add Edit window is displayed 2 Se User Add Edit x Select the User Group The permission of selected group is applied Select Basic User from the Authentication option Specify the User ID Password and click the Apply button Click the check box if you control permissions of the Surveillance Client Live Monitoring You can see the live view of assigned devices from the Surveillance Client Playback You can see the image recordings of assigned devices from the Surveillance Client Note If you do not have the permission of playback you can not use the instant playback function from the Live tab of the Surveillance Client Map You can use the map function from the Surveillance Client PTZ Control You can operate the PTZ function from Live tab of the Surveillance Client Event Search You can use the Event tab s function from the Surveillance Client Video Wall You can use the Video Wall tab s function from the Surveillance Client 7 Click the Apply button to exit the window The registered user is displayed in the Users tab 40 Operation and settings Windows User Add 1 Follow steps 1 3 described in Basic User Add 2 Select Window User from the Authentication option User Add Edit x From this location LGE NET Enter the object name t
30. f Surveillance Client The main frame pop up menu is displayed 2 Click the System Health View option Select the server which do you check the status on the Server list You can confirm the information as below e Check the system status of server Server Address Displays the IP address of server Connection Displays the connecting status of server Device Displays the number of devices connected to server CPU Displays the CPU usage rate of server MEM Displays the memory usage rate of server Bitrate Displays the bitrate value of server Type Displays the type of server e Check the status of HDD S M A R T e Check the status of devices connected to server Device Name Displays the name of devices Mac Address Displays the Mac address of devices Bitrate Displays the bitrate value of devices Framerate Displays the framerate of devices Operation and settings 59 Action Displays the recording status of devices Connection Displays the connecting status of devices Keep Day Displays the data stored period of devices Client Setup settings Click the o button The Client Setup window is displayed General Language ocal IP Address for the Basic Notification 9 Live 10 19 228 58 6l Playback Event Sound System Alert Popup O SW Info Event Sound e Language Select the language e Local IP Address for the Basic Notification Enter the IP address of PC which is installed th
31. ion 17 2 To stop or exit the Recording server Management Server Authentication is required Click the Login Server option The Authentication Check window is displayed e Authentication Check To stop or to exit the Recording Server Management Server Authentication is required Server IP 10 19 228 58 User ID Password x cme 3 Enter the User ID and Password and then click the OK button The Stop Recording Server and Exit option is activated 4 The login is logged out after 1 minute 18 Introduction Streaming Server Overview 1 When you start the streaming server streaming server icon is displayed on the task bar Click the icon to start or stop server If you click the Open streaming Server the streaming Server Information window is displayed e Device Name Displays the Camera name e Framerate Displays the frame rate The frame rate is the number of transportable frames per second e Bitrate Displays the Bit rate value e Status Displays the connection status 2 To stop or exit the Streaming server Management Server Authentication is required Click the Login Server option The Authentication Check window is displayed Authentication Check X To stop or to exit the Stream Server Management Server Authentication is required Server IP 10 19 228 58 User ID Password Lo cae 3 Enter th
32. l Aspect Ratio Displays the video according to original video source ratio Dynamic Stream You can select the Auto HD only and SD only mode HD only and SD only mode is not applied dynamic steam and it is always connected as HD or SD Note The dynamic stream is method in order to connect as many as cameras and connect as HD or SD automatically depending on the screen format In other words if division screen is small stream is connected as SD profile If the 4 division below or most wide screen of big small division format stream is connected as HD profile Stream Disconnect Time If you do not see the video during the set time as the reason of screen format change and so on the relavant devices cut off the access for efficient system resource management When you see again the screen the device is connected again automatically The setting time is 5 10 15 30 45 and 60 seconds Video Buffer Displays the each status of device buffer This option displays smooth video playback Each video is buffered during set time And also each frame is displayed evenly in a certain time Buffering Time Adjusts the buffering time of the live video Note e If you use this function the amount of buffer is increased and video is delayed as much as set time It is recommended to set to Auto for minimize of image buffering Video Buffer function is not supported to the DVR e After setting of the Buffering Time you have to restart the S
33. ld be intermittent according to the PC or Network condition 12 You can save the text event during playback Select the desired screen and then click the mouse right button to select the Save Text option You can search the saved text event s comment from the Description option of Event tab Operation and settings 71 How to Export the recorded data Export x Click the Export button The Export window will be displayed Select Image or Video Click Save or Start to save the export file e Image Click Image button the JPEG Saving window is displayed Click Save to save the export file The image format is fixed to the JPEG format evice ILG_10 20 98 103 N C 4 Program Files x86 LG Ipsolutett Sun e Video Click Video button the Video Export window is displayed Video Export x ILG_10 19 228 6 1 Set the Start Time and End Time to search 2 Select the one of file format on the drop down list of the Format You can set the password and watermark in case of the native format file e Watermark When you set the watermark function you can find fabricated frame on the File Player e Password The encrypted files must enter the password to play on the File Player To register the password click the checkbox of Password The password window is displayed Enter the password and then click the Ok button 72 Operation and settings 3 If you set the schedule a
34. lete old version files like as blue box above Click the Delete button on the Internet Options gt General tab gt Browsing history to delete the temporary files And then restart the program after click the Restore advanced settings and Reset button on the Internet Options gt Advanced tab 94 Reference The IP Utility program does not Install the Net Framework Telnet Server and Telnet run on the Windows Server 2008 Client from Control Panel gt Programs and Features gt Turn Windows features on or off gt Features gt Add Features option And then reboot the system The icon image among the video Restart the PC If the icon image is not visible still right management system programs clicking the icon And then select the icon from the is not seen though you update Properties gt Shortcut gt Change Icon option the program version 2 00 0051 or higher When device are connected by Connect the device by TCP mode UDP method s data UDP mode Connecting state transmission speed is faster than TCP method but the lasted data may not be transmitted intactly depending on network status The Security Warning message is_ The warning message is displayed in the case of displayed continuously below e Ifyou register the IP device by https e When you try to connect the IP device which is registered by https to the Surveillance Client The solution is like as belo
35. lications with this Video Management System program Use the graphics card in your computer with the latest driver If you use the DHCP or change the IP address as your likes this popup may be occurred To use the recording server and the streaming server normally you must use the static IP address Reduce the CPU usage and Network bandwidth using the device setting for each device Reduce the resolution increase the compression setting and lower the frame rate Reference 89 Connection refused server is not accepting any connections Connection succeeded but unable to the video The Video Management System doesn t run Can not execute the Video Management System Please update the Graphic Card Driver to recent version with a message from the start Check that internet and security firewall are not blocking a connection to the device The Graphics card driver is more than 6 months old For Video Management System to run properly the graphics card in your computer has been updated with the latest driver To find out what graphics card is installed in your computer a diagnostic program called dxdiag can be used DirectX version is 9 0 or higher In Windows Vista Windows 7 1 Select Start Enter dxdiag in the Start Search field If a prompt appears for the Diagnostic Tool click Yes Select the Display tab The name of the Graphics card appears under Device If the Direct3D Accele
36. long time to load Check that the usages of recording server timetable data and to play video NAS meets it s requirements and the network audio data from the recording bandwidth usages server NAS At the same time while recording video audio data the reading of it may cause delay Fail to read Timetable data from Check network drive setting for playback in the the recording server NAS Recording Server Settings of the Management Tool or physical network line The warning message is displayed If the Network encryption option is set to HTTPS the when you access the device setup warning message is displayed You should install the menu of the connected camera certificate or change the Network encryption option to HTTP to solve the problem You can install the certificate as shown below Check the SSL option on the Tools gt Add Edit Remove Device menu Access the device setup menu of the connected camera The warning message will be displayed Install the certificate to your computer following the on screen instructions Reference 91 Some recorded data do not exist If you had changed the capacity for the data recording to lower capacity than pre recorded data size the recorded data was deleted apart from assigned capacity by overwriting Before you change the capacity for the data recording check the current recorded data size and then back up the data or you should assign the bigger capacity than the re
37. n Format to 4 Screen Screen Format Format Go to Live See the device of selected map in new live tab Go to Playback See the device of selected map in new playback tab Save Layout Save Current Layout Previous map Click this button to move to upper map Move When it activated you can move the map if map is zoom in e Map Navigation Show the map path When you click map navigation context menu is displayed as map name of same level Click the map to move desired map Ige_map Ige_map v sector_1 4 i sector_1 sector_2 Operation and settings es Live Popup When you double click the device in map or the event is occurred popup the live streaming window LG_10 20 96 86 Event Popup When the event is occurred icon changed from E to EK and the live popup is displayed Event is not occurred in a certain time icon is changed from E to Ea Sensor Popup When the sensor input is activated icon is changed from to amp and the live popup is displayed as device mapping If you can zoom in or zoom out using by the mouse wheel also you can zoom in or zoom out using by E or E button 78 Operation and settings Video Wall You can configure the Video Wall oes to oong and drop the device to the display view E LG Ipsolute Surveillance Client 01 12 18 00 54 Select the Video Wall tab 2 Double click a video wall server address from camera tree The mapping monitor icons are
38. n not run with Surveillance Client in the same PC 9 10 Introduction Management Tool Overview Main Menu Help Tool Setting Following cameras have been registered nd IP Cameras 2 User Following users have been registered Administrator 2 Sie Normal 0 Device Setup amp Upgrade setup and multi firmware upgrading for Main Menu Bar C Device Server amp User Setup LG Ipsolute Management Tool 10 19 228 58 12 Jan 2015 17 57 39 ee x Upgrade Ey de KA Register map and device mapping License amp Tool Configuration Register or update VMS software license Configure the setup information of Management Tool Description Introduction 11 Surveillance Client Overview I Device Tree window Live Event window i Live window Menu Bar i LG Isolute ee Client d 2014 06 18 14 51 38 ox Playback Event Map Video Wall LG_10 19 224 71 IEEESEPRESS OSS foc Show Hide Resource display Menu Bar Menu SSC sciption Displays the live view workspace Playback Displays the playback workspace Displays the event workspace Displays the map workspace Video Wall Displays the video wall workspace 12 Introduction Icon Bar Display the system logs Client Setup Displays the client setup window Displays the help Change the screen format on the live view Displays the liv
39. n of device and power connection of device cf network condition Client VMS installed PC network and device network are the same local area 2 Check the Client Status ex check the network connection or check that a firewall is not blocking a Bonjour If firewall refused Bonjour or UDP Packet please set to the accept Bonjour and UDP Packet 3 Not supported port forwarding ex Unique value of device is only IP Address in VMS Device Search So VMS is not supported Port forwarding 4 There are same IP address in searched results It is IP Conflict If the LG network device is set with a static IP address and if the DHCP option is set then there may be ip s same as the network device and other network partner Hence set the static ip address to 0 0 0 0 to resolve this conflict Can t network setting 1 For network setting Client VMS installed PC network and device network have to the same local area 2 Check that a firewall is not blocking a port number 81 81 port is used WSDL communication for network setup Please set to the accept 81 Port Can t IP setting by ARP_PING of device 1 For IP setting by ARP_PING client IP address and device address is the same local area For example If the client IP address is 10 164 47 000 device IP address must 10 164 47 xxx That is ARP_PING SPEC 2 Check the device setting of Enable ARP Ping in VMS_RemoteSetup If this set
40. nd then click the Schedule Add button you can export the data as schedule The registered schedule is displayed on the below list 4 Click the Start button to save the file When the progress is complete the state option on the schedule list is changed to Success e Print Click Print button to print the selected screen Note The audio recording is not supported when the DVR Camera is recorded video on the recording server Therefore the exported file is not supported audio The exported video file where is recorded on recording server can be run the File player only Only the video data of playback time within 1 hour can be exported Operation and settings 73 Event You can search event log history Playback View E LG Ipsolute Surveillance Client 2015 01 12 18 00 54 Start 2014 12 26 f 07 59 28 End 2014 12 26 4 17 59 28 evice LG_10 19 224 71 lotion 2014 12 26 11 57 19 LG_10 19 224 71 lotion 2014 12 26 11 50 43 x Ea Paa Pen LG_10 19 224 71 lotion 2014 12 26 11 50 33 LG_10 19 224 71 lotion 2014 12 26 11 45 21 a A LG_10 19 224 71 lotion 2014 12 26 11 40 27 LG_10 19 224 71 otion 2014 12 26 11 40 16 vm LG_10 19 224 71 lotion 2014 12 26 11 34 15 o LG_10 19 224 71 lotion 2014 12 26 11 33 55 cme LG_10 19 224 71 lotion 2014 12 26 11 33 24 LG_10 19 224 71 lotion 2014 12 26 11 32 48 a LG_10 19 224 71 jotion 2014 12 26 11 32 29
41. next by 10 seconds unit from current time Next 30 seconds Moves previous next by 30 seconds unit from current time Next 1 minutes Moves previous next by 1 minute from current time Next 5 minutes Moves previous next by 5 minutes from current time Event by Event Moves previous next by Event from current time ol Re Bookmark by Bookmark Moves previous next by Bookmark from current time Note It must to perform after change the multi Screen Format view If the recording server is DVR although the playback is searched the current camera is not watching when the DVR camera move to previous or next frame 9 Event Mode a is function which the Timeline graph set to be displayed specific recording information only V Al Continuity Motion v wi i Network Failure v Panic V ATM POS 70 Operation and settings 10 Click the bookmark button You can set bookmark desired camera and time on the Timeline graph Bookmark List Camera 01 x Title Date Time Bookmark 1 2012 05 29 PM 04 17 35 Note e When device and recording server is DVR bookmark is not set but bookmark displays in the DVR s bookmark e If server is the Recording server previous bookmark is deleted when modify the mode and date after setting the bookmark 11 Click the Search button Bookmark list of current device or DVR is displayed Note When you playback the recorded data the data cou
42. ng server DVR which is registered management server the Surveillance connect to are displayed on the Server List Select the Log Type User ID Device Name to set the search condition Click the Calendar button and select the day and time The selectable days are displayed in green color Click the Search button Use Prev or Next to see the previous or next log list If you move to the beginning page of the log list click the First button Click the Export button to download a text log file Select the Confirm option from the each log item Select the check box and then click the Confirm button you can see the result who did check it Note The system log is system log data of server which is selected from the current server list Therefore if the selected server is not connected the system log can not search and export If you select the DVR option the User ID and Device name options disappear from the search 58 Operation and settings e The exported file is saved as XLS format You can see the file as Microsoft Office Excel or Excel Viewer program System Monitoring System Monitoring x 10 19 228 58 bd Server Address Connection Device CPU MEM Bitrate 10 19 228 58 ected 2 7 2 1688 S M A R T Error Device Name Mac Address i Framerate Action Connection Keep Day LG_10 19 224 71 a9403b00 1688 kbps 71 ee ar LG_10 19 224 137 1 Click the mouse right button on the title bar o
43. nstalled J LG Ipsolute Video Wall Server InstallShield Wizard o E HI Lc Ipsolute Video Wall Server InstallShield Wizard o erro Setup Type Choose the setup type that best suits your needs Custom Setup Select the program features you want installed Please select a setup type Click on an icon in the list below to change how a feature is installed Feature Description J LG_Ipsolute_Files C Complete 3 All program features will be installed Requires the most disk space This feature requires 24MB on d dri your hard drive Custom Choose which program features you want installed and where they will be installed Recommended for advanced users Install to C Program Files x86 LG Ipsolute tServerstVideo Wall Server tt InstallShield he J sae lt e net gt cancel lt Bax J net gt After finishing installation you will find the programs in the start menu or on the desktop Introduction Starting the Video Management System You can select and run the Video Management System program from your Start gt Programs gt LG Ipsolute gt LVi510 or click the each program icon on your desktop 1 ao 7s YS Note Run the Management Server Run the Recording Server Run the Streaming Server program Option Run the Video Wall Server Option Run the Management Tool program Run the Surveillance Client program Video Wall Server ca
44. o select examples Enter the object name in the input field and then click the Check Names button 5 Click the OK button to exit the Select User window Click the Apply button to exit the window The registered user is displayed in the Users tab Note To register the windows user the pertinent PC and management server should be logged same domain Edit the user 1 Click the User icon of the Main menu or Overview window 2 Select the user on the list 3 Click the Edit button 4 Specify the User Group Password and click the Apply button Note You can not edit the User ID Operation and settings 41 Remove the user Click the User icon of the Main menu or Overview window Select the user on the list Click the Remove button The selected user is removed Note You can not remove the admin user ID Assign the device to the User iip Click the Assign button of the User menu The User Device Assign window is displayed User Device Assign x Device List Select the required device on the device list If you want to assign the all device check the Select All option Select the user from the drop down list Click the K button If you want to release it select the device or check the Select All option and then click the E button Click the OK button to exit the window 42 Operation and settings Remote Setup settings You can set the device via the netw
45. ograms gt LG Ipsolute gt LVi510 IP Utility Overview PP Utility a ex Menu Bar gt MAC Address Searched IP Device List IPv4 10 20 99 31 IPv6 fe80 15cb 11 1 3706 dcfO 10 Copyright C LGE Menu Bar Menu Sub Menu Description Device Search Click to discover the LG IP device After a few seconds the found Search LG IP devices gets displayed in the IP Utility window Exit Exit the program 80 Operation and settings Menu Sub Menu Description Tools Connect 1 Select the LG IP device in the Device List Web Page 2 Select the Connect Web Page option in the Tools menu When accessing the selected LG IP device the login window will be displayed on the screen 3 Enter the user name and password Note that the default administrator user name and password are admin 4 Click the OK button and then the LG Smart Web Viewer is displayed in your browser Note You can also access the LG Smart Web Viewer as doubleclick the IP device in the Device list Network Setting Select the device on the searched device IP list Select the Network Setting option in the Tools menu The login window will be displayed Enter the administrator user name and password Click the OK button and then the Device Network Settings window is displayed Device Network Settings IPv4 address status gt DHCP Automatic Select this option when a DHCP server is installed on the
46. onse of the Device Status displays the activate condition of the Web Service such as Device Setup or Device Upgrade 30 Operation and settings Configuration of the server settings Select the setting server and then click the Setup button Note After completing the settings on each setup page click the Apply button to confirm the settings General settings Recording Server Setup Storage amp Schedule Recording Device Server Information IP Address 10 19 228 58 Pre Post Event Recording When event is occured by motion or sensor or va the recording server try to record more pre event time or post event time y r g y p p Pre Event Time Sec Post Event Time Sec Recording Protocol Camera Setting Auto Start Run the server software when windows starts Not Use Apply E i sid gt Server Information Shows the Server Name IP Address Access Port Playback Port and Assigned Device number gt Pre Post Event Recording e Pre Event Time Specify the pre event recording time When the Event signal is detected the server is recording the data before the event during the setting time e Post Event Time Specify the post event recording time When the Event signal is detected the server is recording the data after the event during the setting time gt Recording Protocol e TCP only If you select this option the recording is implemented as TCP protocol only regardless of protocol set
47. ork 1 2 3 4 Click the Setup icon of the Main menu or Overview window Select the device name Click the Setup button The remote setup window is displayed Set the options Note After completing the settings on each setup page click the Apply button to confirm the settings In case of the specific models are not displayed Video Setup menu but are connected to web client of camera directly You can set the feature about video is used all model of LG camera commonly on the Video Setup tab Set the characteristic function of each camera on the Web browser tab In case of the camera which is supported Smart codec function set the feature on the Web browser tab Deinterlacing Resin corse Bsn 4096 Bit Rate 1024 10240 kbps 1 30fps tao 2048 256 10240 kbps Apply _ canei Operation and settings 43 General CaptureMode This item is optional Select the capture mode Motion Motion detection window is used to detect movement of the object in the video image Motion detection is used to generate an event whenever movement occurs in the video image A total of 5 motion detection windows can be configured 1 Select Motion Detection window number from the drop down list 2 Click one point with the left mouse button on the preview window and drag amp drop to adjust the desired size The Motion detection window will
48. ows server is rebooted because if you set the login password then the Recording server SW will not be restarted automatically in rebooting Before install the Video Management System e The pictures used in this manual are based on Windows 7 Professional e Do not use other applications with this Video Management System program This can cause memory shortage and program malfunction e Check that the LG IP Device is are connected to the network and that power is supplied For more information on product installation see the user manual of your LG IP device Getting Started 2 Getting Started Install the Video Management System You can install the Video Management System software following steps 1 Insert the Program CD which will be started automatically If the disc does not run automatically on your PC open the Program CD and install the program manually 2 Run the install file and install the programs to your computer following the on screen instructions 2 1 Complete Install the all program Management Server Recording Server Streaming Server Management Tool Surveillance Client File Player Export Viewer GS 1 1510 Installshield Wizer Ready to Install the Program The wizard is ready to begin installation Setup Type Select the setup type to install Please select a setup type Click Install to begin the installation If you want to review or change any of your installation settings click Back
49. password logon screen appears To unlock the data enter the password The file including password or watermark can not convert to AVI file using by File Player To play the file logged on password you should enter the correct password Click the Close button to exit the window Reference 4 Reference Troubleshooting Use the SOAP XML Web services to exchange each server and configure information Surveillance Client performs TCP connection by receiving the surveillance image through the recording server and the streaming server The Video Management System does not activate properly Can not connect to check the status of the server of error message is popped up and then the server cannot use on the Management Tool Repeat error message Unable to connect to device Port number of the Management Server is 9100 Port number of the Recording Server is 9101 Port number of the Streaming Server is 9102 Port number of the Video Wall Server is 9103 It is used port number 554 for the request of recorded data and the playback as recording server It is used port number 555 for receive the live video as streaming server It is used port number 9556 for receive the monitor control as video wall server It is used port number 9557 for receive the status event as management server Check your PC system Please use the recommended PC system with Video Management System program Do not use other app
50. pplicable device Drive Select the drive where is set the recording path e Address When you select the network drive the recording path of network drive will automatically be entered Directory When you select the local drive the recording path of applicable drive will automatically be entered e Keep Day When it is passed configured period previous data is deleted automatically even if the storage has enough capacity If the recording capacity is not enough the recording data may be deleted by Overwrite function before the keep date e Profile Select the profile of video stream Operation and settings 37 2 2 Multiple setting Click the check box of setting devices and then click the Edit button Selected devices list is displayed Device Add Edit x Device Name Schedule Alias Drive Directory Keep Day Overwrite Profile Recording G_10 19 224 71 Select devices which you want to be applied same settings And then specify the Schedule Alias Drive Keep Day Overwrite Profile Recording Selected devices are applied en bloc e After completion of all settings click the OK button 3 Calculate the storage Select device and click the Calculator button The IP Calculator window is displayed Click Calculate to confirm the enable recording days and storage space Warning The calculated data can change to other value according to a video image scene including motion vector
51. rate If the Quality option set to CBR this option is displayed Enter the bit rate Edit the bit rate value from 256 kbps to 10 240 kbps Operation and settings 45 Tracking Setup Option Auto PTZ Tracking Auto PTZ Main Menu Track Mode Target Size Camera Height Track Time Sensitivity Auto PTZ Lost Menu Action STAY Timeout 10SEC Activate video analytics processing at DSP Check the box to enable the video analytics Auto PTZ Tracking setting Configure Auto PTZ Tracking Algorithm Parameters These parameters are to be used for tracking the object displayed on the screen Auto PTZ Main Menu Track Mode Configuration of tracking modes for moving objects gt PT This mode uses Pan Tilt and tracks objects while auto tracking is conducted gt PTZ This mode uses Pan Tilt Zoom and tracks objects while auto tracking is conducted 46 Operation and settings Target Size Configuration of how large the object being tracked is actually displayed on the screen gt SMALL This mode zooms in and magnifies the object until it occupies 1 4 of the screen gt MEDIUM This mode zooms in and magnifies the object until it occupies 2 4 of the screen gt LARGE This mode zooms in and magnifies the object until it occupies 3 4 of the screen Camera Height Configures the height of the camera Track Time Configures maximum time duration of tracking The system sta
52. ration and DirectDraw Acceleration options are not enabled change them to enable To download the latest driver you need to visit the graphics card manufacturer s web site Some of the more common ones are e nVidia www nvidia com ATI www amd com S3 http www s3graphics com To upgrade the graphics card drivers on your computer 1 Download the driver from the manufacturers web site to your hard drive Make sure that there are no other programs running on your computer Uninstall the existing drivers Run the installer and follow the wizard to install necessary files Reboot to activate the change 90 Reference Video Streaming Problem If the client PC s are unable to access the multicast stream check with the system administrator for the use of a valid multicast address or check if the router is supporting multicasting If the images appear to have white of gray stripes on it upgrade the Video graphics driver on the client PC to the latest version If two different video streams were mixed in one channel check they have same multicast address Ul is not drag amp drop Reduce the CPU usage and device connection number Disconnect the device or reduce the frame rate Error message was shown except Check the device status such as IP configuration authentication deny while network connection and the network bandwidth loading the device setup usages of the Video Management System Suffer a
53. rectory Enter the folder name to save the recorded data files Add Network Drive options Drive Selects the network drive name Folder Enter the network drive address with folder name User ID Type the user ID for the folder access in the Network drive Password Type the password for the folder access in the Network drive Click the Add button gt Registration the recording schedule 1 2 3 Click the Add button Schedule of Recording window is displayed Enter the schedule alias Select the repeat type and set the detail options It can be configured in 5 different ways Daily Weekly No Repeat Monthly and Yearly Schedule duration If the Repeat type option set to No Repeat Monthly or Yearly Operation and settings 33 this option is displayed Custom day If the Repeat type option set to Monthly or Yearly this option is displayed When you set the Custom day the Management Tool can run the recording at a designated day only 4 Select the record mode and set the recording schedule time using drag on the time table The record mode differ from the model The VMS is displayed the record mode automatically as the connected network device e None The scheduled recording function is not activate e Continuous The recording tasks run continuously during scheduled time e Motion The recording tasks run during motion detection only e VA The recording tasks run during occurrence of VA e
54. rmat In case of the model LNB7210 and LNB5110 it is used RS 485 communication but PTZ control is not supported Most wide channel is connected HD profile others are connected to SD profile When the Live view channel can not be connected to SD profile it is connected to HD profile only The Speed Iris Group Tour Pattern and OSD option is not supported by device which is registered as ONVIF camera The Go to Home preset position is not supported by device which is registered as ONVIF camera If specific client in the multiple client connection status is using the PTZ function when other client try to use PTZ function the specific client authorizes the PTZ control depending on the user authority If the lower authority user try to control the PTZ while the high authority user is using the PTZ function the system notifies the lower authority user that the high authority user are occupied the PTZ On the contrary to this if the high authority user try to control the PTZ while the lower authority user is using the PTZ function the system beg to inform that the high authority user that the lower authority user are using the PTZ and the high authority user can get the PTZ control Save the text event 1 Click the mouse right button on the live view window and then select the Save Text option in the popup window The Save Text window is displayed Enter the contents and then click the Ok button The text event is sa
55. rts tracking when it detects objects in motion As the time reaches the maximum time duration configured by user the tracking is disabled and the camera returns to its initial position The system will be reset for tracking new objects You should be aware not to set up the time duration too short since it may cause tracking failure Sensitivity You can configure the sensitivity of detection Choosing proper sensitivity will enhance the performance of auto tracking since the environmental condition may influence the accuracy of the detection For instance rain snow or swaying branches may cause malfunctioning of auto tracking gt LOW The sensitivity of the object detection is LOW In this case false detection rate is also low but if the object itself is too small or very similar to the background it may not be detected gt MEDIUM The sensitivity of the object detection is middle The camera detects the object more accurately than the case of low sensitivity It may detect swaying branches or flags but not frequently gt HIGH The sensitivity of the object detection is HIGH The camera can detect even smaller one but it can also detect swaying branches or flags Additionally rain or snow may decrease the accuracy of the detection Auto PTZ Lost Menu Action You can configure next step when the camera lost the object which has been tracked gt STAY When the camera loses the object it doesn t come back to its initial po
56. s Map settings This function gives a visual overview of the device in your surveillance environment Map setup icon Map View LG Ipsolute Management Tool 10 19 228 58 12 Jan 2015 17 58 26 gt Overview G Map Tree A Map Layer A map rome Map List Map setup icon Click to setup the Map options Click to add the map Edit Map Click to modify the map Remove Map Click to remove the map Device Mapping Click to allocate and edit the map Map List Displays the imported Maps Map View Displays the registered Maps Add the Map 1 Select the map as parent on the Map list Operation and settings 49 2 Click the Add Map button and specify the name 3 Select the file to register the sub map of the selected map Edit the Map 1 Select the required Map 2 Click the Edit button The Map Add Edit window is displayed 3 Edit the device position Map name or delete the device 4 Click the OK button to exit the window Delete the Map 1 Select the required Map 2 Click the Delete button The selected Map is deleted Device Mapping 1 Select the map on the Map List 2 Click the Device Mapping icon and then place the device on the desired location 3 Click the Device Mapping icon again to save the settings Device Icon The camera icon and sensor icon being the same IP address can place separately Camera Rotate the device image 1 Select the map on the Map
57. sition but stays where the object has been just lost gt RETURN When the camera loses the object it returns to its initial position and gets ready to detect new object Time Out When the camera lost the object for the first time it zooms out twice and tries to track the object Time Out variable after the camera zooms out twice sets how long the camera maintains the status of the object detection to re detect it Operation and settings 47 e Apply After completing the settings on this page click Apply button to confirm the settings e Cancel Cancels the setting of current values Device Upgrade settings You can update the device manually LG Ipsolute Management Tool 10 19 228 58 12 Jan 2015 17 58 15 Overview a Device R Server amp User f Setup IP Camera firmware upgrade Device Name Firmware Version Status WO LG_10 19 224 71 00 1796 290 WO LG_10 19 224 137 D5100 1796 1 Select All DVR firmware upgrade IP Address Select All 1 Select the device on the Device list If you want to upgrade the all device check the Select All option 2 Click the Path button 3 Find and open the firmware file 4 Click the Upgrade button to update the firmware Note Multi device upgrade needs more time than single device upgrade So upgrade time has relation to number of device or VMS status But this operation is useful for management of much device 48 Operation and setting
58. streaming Video Wall Server e Multiple monitor setup e 256 Channels Live monitoring with 4 monitors Recommended PC Requirements The LG Video Management System must be installed below operating systems for best performance and stability Server Requirements Recording Server Streaming Server Management Server e Intel Xeon E5620 2 6 GHz or Higher e 4GB of RAM or Higher e 500 GB of storage or more Introduction Video Wall Server Requirements Intel i7 880 3 07 GHz or Higher e 8GB of RAM or Higher e 100 GB of storage or more e Radeon HD 7970 Graphics card Client Requirements Surveillance Client Management Tool e Intel 17 880 3 07 GHz or Higher e 4GB of RAM or Higher e 100 GB of storage or more e 4GB PCI E 2 0 X16 bus Graphics card with Microsoft DirectX Note Minimum requirements resolution is 1280X1024 Operating System Requirements e Microsoft Windows 7 Professional or Ultimate 32 bit 64 bit e Microsoft Windows Server 2008 Standard Edition SP2 32 bit 64 bit e Microsoft Windows Server 2008 Enterprise Edition SP2 32 bit 64 bit e Microsoft Windows Server 2008 Standard Enterprise Edition R2 32 bit 64 bit Microsoft Windows XP Pro SP2 SP3 32 bit 64 bit Warning Disable or Turn Off UAC User Account Control in Control Panel It supports the Auto Execution of Recording Server Streaming Server and Management Server when Windows Server has been rebooted Do not use a login password when wind
59. t open the additional window The Video Wall option is not eae i supported open a new window Disconnect All Selected Channel Print Print out the selected channel by Delete Channel All printer View Export Exports the Data System L a a e Connect All Select to connect all device P Disconnect All Select to disconnect all device Help Exit e Delete Channel all Select to remove the all channel on the view View Click the Tree Show Hide option to dispread or close the tree You can see the image of channel as full screen by selecting Full Screen option If you want to escape the full screen mode then push ESC button on the keyboard e System Log Display the system logs e Setup Displays the client setup window e System Health View Displays the status of Server HDD and connected devices e Help Displays the help Show Hide button You can show and hide the Camera tree window Map tree window and Live Event window at once to click Show Hide button Resource Display Menu scription CPU Displays the current CPU usage of client Displays the current Network usage of client 14 Introduction Live window icons Description Displays when the PTZ device is connected Displays when the audio function is activated in the network device Indicates Continuous recording Indicates sensor recording aie Indicates motion detection recording Indicates va event
60. ting e Camera Setting The data is recorded as protocol setting when you added devices Operation and settings 31 Note If you use RTP multicast option TCP recording may not be performed The default setting is RTP unicast and you can configure the setting from the Web Client If the system is in a state of recording it is recommened to use TCP only option UDP connection may occur packet loss depending on the network status gt Auto Start If you select the Use option the recording server runs automatically when the windows restart Note Disable or Turn Off UAC User Account Control in Control Panel Server may not restart automatically when you restart the windows in the case of UAC activate Do not use a login password when windows server is rebooted because if you set the login password then the Recording server SW will not be restarted automatically in rebooting 32 Operation and settings Storage amp Schedule Recording Server Setup General Recording Device Recording Drives Drive Mc E Used Space 82 26 GB Hl Available Space 308 26 GB E Reserved Space 0 00 GB Total Space 390 53 GB Schedule List Office Hour Non Office Hour Always Schedule Alias Repeat Type gt Add the recording drives 1 2 3 Click the Add Local Drive or Add Network Drive button Set the detail options Add Local Drive options Local Drive Selects the local HDD drive of your recording server Di
61. ting is not checked ARP Ping is disabled Reference 93 The warning message is displayed when you access the device Video Management System Live view has white screen after the window s sleep mode amp hibernate mode The Video Management System cannot remove or reinstalling after updating version 2 00 0052 or higher The script error is occurred from the Management Tool gt Setup gt Web Client gt Audio amp Video option If the Network encryption option is set to HTTPS the warning message will be displayed You should install the certification or change the Network encryption option to HTTP to solve the problem You can install the certificate as shown below 1 Log in the device 2 Install the certificate to your computer following the on screen instructions The Video Management System does not support window s sleep mode amp hibernate mode To resolve this problem please restart the Video Management System LG Ipsolute Management Server 10 17 2013 10 17 2013 10 17 2013 10 17 2013 Q 20 187MB 2 00 0049 634MB 2 00 0049 136 MB 2 00 0049 125MB 2 00 0049 6 MB 00 0049 LG Ipsolute Management Tool Fa LG Ipsolute Recording Server EZ LG Ipsolute Stream Server Check the Program and Features on the Control Panel Because it regards previous installed files blue box and updated file red box as discrete files If you install the Video Management System version 2 00 0052 or higher de
62. tings 55 Software information Tool Config Notification Configuration Backup Software information e Software Information Displays the version of the Software Information 56 Operation and settings Using the Surveillance Client Program Starting the Surveillance Client Program 1 Run the Ipsolute Surveillance Client program To launch Surveillance Client program select Surveillance Client from your Start gt Programs gt LG Ipsolute gt LVi510 gt Surveillance Client or click the Surveillance Client icon on your desktop The Surveillance Client login window is displayed er IP 110 19 228 58 ser ID admin Select Basic or Windows Authentication from the Authentication option Enter the Server IP User ID and Password Note that the default administrator user name and password are admin Surveillance Client window is displayed In the case of Windows Authentication you can only use PC in which is logged relevant account and you don t need to password In case of the Windows authentication You should logon the same domain with the pertinent PC and management server PC and you can logon without input the password Operation and settings 57 Using the icon button Using the Log view You can see the system log list Log Search x Click the Al button The log window is displayed Select the server you want on the server list The recording server streami
63. ttings Menu Bar Menu Sub Menu Description File Open Opens the data file Print Prints the current playback image Save to JPEG You can capture and save the current image in JPEG file format 1 Play the recorded data 2 Pause the playback at a desired point during playback 3 Select this option The JPEG Export window is displayed 4 Set the options 5 Click the Save button Exit Exits the program View Language Select the language for Export Viewer program Video Size Select the video size of the data file Date Format Select the date display format Help About Export Displays Export Viewer information Viewer Playback control buttons Jumps to the beginning or end of the file Click this button repeatedly to play frame by frame playback in reverse Click this button to play reverse or normal playback Click this button repeatedly to play frame by frame playback Pauses playback Stops playback Operation and settings 85 Option Setting window e Set Watermark The warning window will appear with watermark option if the file which is in playback differs from the file that is originally recorded DVR NVR Time If you check this option the time of the DVR NVR time zone is displyed during playing back the exported file If not the time of the client time zone is displayed Video Information window e File Name Displays the file name
64. up folder will be moved to the upper group folder automatically Edit a group folder 1 Select the required group folder and click the right mouse button 2 Select the Edit Group option The Group Edit window is displayed 3 Overwrite the existing group name with a new name of your want 4 Add or remove the device e If you add the device select the device and click the lt button e If you remove the device select the device on the group list and click the Remove button 5 Click the Apply button to confirm it Note You cannot edit the Group folder 28 Operation and settings Server Management Registration the Server 1 Select the Server tab on the main menu or click the Server icon on the Overview window The Server window is displayed 2 Click the Add button The Server Add Edit window is displayed 3 To configure the external internet click the Option button The Server Option window is displayed 4 Click the checkbox of the Enable External Network Connection option and then enter the external IP address in the External Network IP option Click the Ok button to save settings 5 Specify the Server Type Server Name Server IP and click the OK button Note The external internet is function which for connected to VMS system is installed in local network using by Surveillance Client of remote network environment The server should be supported more than 2 of LAN port One
65. urveillance Client for operate the program Operation and settings 61 Playback Client Setup x Q General Live O SW Info Export C LG Exported Files IMAGE Video Export C LG Exported FilesY VIDEO Log Export C LG Exported Files LOG e Playback If you configure the recording setting recording server and DVR is executed recording same time Select Recording Server or DVR when you request recorded data on the surveillance client e Target Export Folder Set the export path The default path is like as below Image Export LG Exported Files IMAGE Video Export LG Exported Files VIDEO Log Export LG Exported Files LOG 62 Operation and settings Software Information Client Setup x Q General Live I Playback Displays the version of software Operation and settings 63 Screen Format Click the EI button The view window is displayed Select the desired Screen Format The view is changed selected Screen Format Hotspot Click the button The selected Hotspot channel is displayed purple border and image of selected channel is copied to the hotspot channel Sequence 1 Click the re button The Rotation window is displayed and view all the channels in sequence in the selected Screen Format 2 Click E or Ml to allocate the layout what the desired Screen Format and information of device mapping 3 Enter the interval time and then click the On b
66. utton to save setting Rotation x Layout Selected Layout 64 Operation and settings Save Layout Click EI button to store the mapping information after set the surveillance device on the desired Screen Format Enter the layout name and click OK The icon is created on the device tree window Select the layout icon to browse the desired layout If you want to delete the layout select the layout and click mouse right button The popup menu is displayed and you can select delete to delete the layout Operation and settings 65 Live A LG Ipsolute Surveillance Client 2015 01 12 17 59 44 lt 0 Playback 2 Event Map Video Wall Site LG_10 19 224 71 LG_10 19 224 137 ayouts Click the Live tab to see the live view 2 Select registered device or group on the device tree and then drag and drop the Live view window 3 Mapping device will be connected automatically Live Event icon Indicates Video Analysis Event Intrusion Crossing Line Object Removal Tampering Face Detection and Audio Detection Indicates motion detection a Indicates sensor event Note If you press Auto button on the live event window current live screen is removed and the device which event occurred displays sequentially on the screen Device drag and drop function can not do when auto event function perform 66 Operation and settings Using the PTZ remote button Click the button on the live view
67. ved at the selected device in real time You can search the saved text event s comment from the Description option of Event tab Operation and settings Playback You can playback the recorded data of a selected IP device To start playback you should check the recording server condition in the management tool A LG Ipsolute Surveillance Client 5 01 12 18 00 16 EEESESseee8 Select the Playback tab 2 Click the channel number and drag and drop to playback window position If you select Device and drag and drop to a playback window then all channels are displayed 3 Select the channel window you want to view Select playback start time by using the time line and time input column When using time line to search a start time use the zoom in out icons for more detailed searches 5 Click the date icon and select the date The day is displayed in a green text when recorded data exists backward and forward play to drag left and right The Jog control can adjust the speed more than x1 only 7 The Jog Control Rock button status is like as below Operation and settings 69 Status scription O fat Adjust the playback speed to drag and drop the Jog Control i The playback speed is fixed to x1 speed 8 Jump to Frame Mode is set to forward or backward playback Click to move setting interval Frame by Frame Moves previous next by frame from current time Next 10 seconds Moves previous
68. vent only e Sensor The recording tasks run during sensor detection only e C V The recording tasks run continuously during scheduled time and the VA recording tasks run during occurrence of VA event If the VA event is terminating the continuously recording is performed again e C S The recording tasks run continuously during scheduled time and the sensor recording tasks run during sensor detection If the sensor event is terminating the continuously recording is performed again e V S The recording tasks run during occurrence of VA event or sensor detection only e C V S The recording tasks run continuously during scheduled time and the VA event or the sensor recording tasks run during occurrence of VA event or sensor detection When the event is terminating the continuously recording is performed again e C M The recording tasks run continuously during scheduled time and the motion recording tasks run during motion detection If the motion event is terminating the continuously recording is performed again e M S The recording tasks run during sensor or motion detection only e C M S The recording tasks run continuously during scheduled time and the sensor or motion recording tasks run during sensor or motion detection 5 Click the Apply button to confirm the settings Note The Video Analytics VA event is the generic term for Intrusion Event Crossing line Event Object counting Event Object Removal Event Tampering
69. w Go to the View certificates and click the Install certificate Click the Next and select the Place all certificates in the following store option Click the Browse button Select the Trusted Root Certification Authorities folder and then close the window Click the Next button and finish the import certificates The warning message is displayed Click the Yes button LG Life s Good
70. window You can use the all channels without limitation Operation and settings 51 Tool Configuration Click the Tool Config icon of the Overview menu The Tool Setup window will be displayed Select the each tab and then confirm and configure the settings Tool Config e Language Displays the language of the Management Tool e Auto Login If you select Use you can start the Management Tool automatically as pre executed account e Auto Logout The Management Tool is logged out automatically if you do not conduct the user mouse input during the Logout Time e Show Password Show or hide character of the password as you type If you uncheck the setting of Show Password the password shows or 52 Operation and settings Notification Enable Notification When the event occurs you can inform by registered E mail address Click the checkbox to select the enable notification or not SMTP Server Setting You can send the E mail by using the SMTP server Specify the below SMPT server settings Sender Name Enter the sender name Sender E mail Enter the E mail address of sender SMTP Server Enter the SMTP server address Port Enter the SMTP port number Encryption Select the encryption protocol SMTP Server ID Enter the user ID of the SMTP server SMTP Server Password Enter the password of the SMTP server Test Click the Test button and check that the mail can be sent corre
71. word 4 lf other PC is logged in management server you can log in read only mode Operation and settings 21 Using the overview window LG Ipsolute Management Tool 10 19 228 58 12 Jan 2015 17 57 39 e Overview Device FF evice Server e Device Displays the number of registered IP Camera and DVR You can access directly to click Setup button Server Displays the number of registered Recording server Streaming server and Video Wall server You can access directly to click Setup button e User Displays the number of registered User by User Group Administrator Power Normal You can access directly to click Setup button e Map You can access directly to click Setup button e Device Setup amp Upgrade Click Remote Setup button to access the Setup menu And also click F W Upgrade button to access the Upgrade menu directly e License amp Tool Configuration Click License button to register or upgrade VMS software license If you click the License button the license registration window will be displayed 22 Operation and settings Device Management Registration the device 1 Select the Device tab on the main menu or click the Device icon on the Overview window The Device window is displayed LG Ipsolute Management Tool 10 19 228 58 12 Jan 2015 17 58 02 Zs Overview Ce Device FF Site e Tre G p 7 See vi Port Firmware version Model a See e
72. yo ILG_10 19 224 7 e85b5 b 10 19 224 71 80 1796 0 3290 D510 LG LND5100 Click the Scan button After a few seconds the found device is are displayed Select the device in the list If you want to register the all device check the Select All option Click the Add button The Device Add Edit window is displayed Specify the Device Name User ID Password Protocol and click the OK button The registered device is displayed in the Camera Group tree Operation and settings 23 Registration the device manually 1 Select the Device tab on the main menu or click the Device icon on the Overview window The Device window is displayed 2 Click the Manual Add button The Device Add Edit window is displayed Device Add Edit x LGCamera 3 Specify the Device Type Device Name Address type IP Address Port User ID Password Encryption Protocol and click the Select button 4 Select the stream 5 Click the OK button to exit the window Note If you register the device by DDNS it is recommended to use TCP mode Registration the Onvif camera 1 Select the Device tab on the main menu or click the Device icon on the Overview window The Device window is displayed 2 Click the Onvif Scan button The Onvif Scan window is displayed 3 You must change from Click to profile on the Profile option of the list It means Probe 24 Operation and settings Note e Th

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