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Edit16S - DPS Telecom

1. 7 The progress of the firmware load will be displayed in the Status pane When the upload is complete the NetGuardian 16S will automatically reboot 49 20 2 Loading Firmware to Multiple NetGuardian 16S Units Using Saved Configuration Files The Easy Way Multiple Upload Select ID Upload Unit Name Unit Address Password 1 Yes Fresno Microwave Tower 128 10 220 199 2 Yes Madera Microwave Tower 126 10 221 199 Lise 3 Yes Visalia Microwave Tower 126 10 222 199 iak 4 Yes Fresno Power Substation 1128 1022219 jm 5 Yes z Madera Power Substation 126 10 221 200 me No X Load from script txst Load Cancel Fig 20 2 Multiple Upload Select window To upload firmware to multiple NetGuardian 16S units Edit16S needs a list of the units to update and their IP addresses The simple way to update multiple units is to point Edit16S to the list it already has the saved configuration files on your PC s hard drive For instructions on working with Edit16S configuration files see Section 4 3 Reading and Writing Configuration Files on PC Disk and Section 4 4 Reading and Writing Configuration Files to NetGuardian 16S NVRAM To load new firmware to multiple NetGuardian 16S units using saved configuration files follow these steps 1 Start Edit16S 2 Choose Load Firmware from the Device menu or click the Load Firmware button on the toolbar Note The
2. Port Type in the UDP IP port that the SNMP Trap manager receives Traps over In most cases this is Port 162 IP Address Type in the IP address of the SNMP Trap Manager Group Choose a Point Group from the drop down menu to assign all alarms from that group to this SNMP Trap Manager 11 7 TCP Setup lt MSG_BEG 00001 gt VID DPS Telecom FID NetGuardian 16 v1 0B SITE Fresno PNT 99 01 01 01 DESC RECTIFIER 1 STAT CLEAR DATE 09 01 2005 TIME 12 17 02 lt MSG_END 00001 gt Fig 11 7 1 An example TCP alarm notification MSG_BEG Sequential message number used to group the message and detect MSG_END missing messages e g 00001 00002 etc Vendor ID NetGuardian 16S Firmware ID SITE NetGuardian 16S system name Point ID port address display point See Section 21 1 Alarm Map DESC Alarm description STAT Status of the alarm Clear or Alarm DATE Date the alarm occurred TIME Time the alarm occurred Table 11 7 A TCP message elements The TCP notification device type transmits alarm notifications over the NetGuardian 16S s own TCP IP port s To view a TCP alarm notification a terminal must make a Telnet connection to the NetGuardian 16S s IP address s and the TCP IP port defined on the Notification Devices tab For example if the NetGuardian 16S s IP address is 126 10 230 183 and TCP IP Port 3000 is configured for TCP notification you could monitor alarm notifications from the NetGu
3. DPS Telecom Edit16S CS fig Edit16s NetGuardian 165 Soe Device Edit Connect Help Diem ale ae Ele ob wl System Login Ports SNMP Fiter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual F Device Name NetGuardian 165 Version Related Version e Device Location Contact Number 454 1 600 Modem Phone Number 555 1 212 DCP Unit IB fo Disabled Visit our website at www dpstelecom com for the latest PDF manual and FAQs December 15 2006 D OC UM06C 15202 Software Version 1 0 Revision History December 15 2006 NetGuardian 16S User Manual D OC UMO6C 15202 released Supports Software Version 1 0 June 30 2006 NetGuardian 16S User Manual D OC UM066 30300 released November 8 2005 Supports Software Version 1 0 NetGuardian 16S User Manual D OC UMO6C 15202 released Supports Software Version 1 0 This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2006 DPS Telecom Notice
4. Each options tab contains configuration settings for a specific NetGuardian 16S function Each configuration tab is defined in detail in this manual At the bottom right of the Edit16S window are Save and Close buttons you may have to scroll or grow the window to see them The Save button saves your configuration file to PC disk providing the same function as the Save Device command in the File menu and toolbar The Close button closes the current Edit16S configuration file F Read Print P Open Saved 0M review Configuration File mie Configuration Configuration i NGAGS Firmware File ummary Cut Text O VRAN Upgrade I I Dem Rel see Sle 2 Bi Save Write About Configuration PasteText Configuration Edit16S File to PC Disk to NG 16S Create New Print Copy Text NVRAM Configuration Configuration File Summay Fig 4 1 2 Edit16S toolbar The toolbar provides convenient access to some of Edit16S s most frequently used commands When you point your mouse cursor at a toolbar button text explaining the button s function will appear in the Status Bar at the bottom of the Edit16S window Some menu and toolbar commands are grayed out and unavailable when you first start Editl6S These commands are only available when a configuration file is open To make all Edit16S commands available create a new configuration file open a saved configuration file from disk or read a configuration file from the NetGuardian 16S s NVRAM
5. Can display alarm TMon ae information alarm description and threshold status Email alarm notification Can display alarm point addresses alarm Email descriptions date time stamps and alarm state SNMP Send SNMP Trap to tertiary SNMP Trap manager established for TCP notification Alarm notification via TCP port Connection from terminal must be Num17 Numeric paging without symbol Message is reported in format IP Display Address State When displayed on pager message appears in format HHHHHHHHHHH HH HH Table 11 A Notification Device types The following are the basic options for the Notification Devices tab For detailed instructions for configuring each notification device type see Sections 11 1 11 8 Type Phone Domain PIN Recipient Port Baud WFntt IP Address Group Choose from Off Alpha Numeric Text TMon TCP E mail SNMP or Num17 The Type options are explained in detail in Table 11 A on page 19 Type in a phone number for pager notification or an Internet domain for email notification The name in the field header will change to reflect the selected device type This field is not required for some device types Type in a PIN for alphanumeric pager notification email recipient user name for email notification or port for TCP and SNMP notification The name in the field header will change to reflect the selected device type This field is not required for some devi
6. 3 3 because the object identifier of dpsRTU is 1 3 6 1 4 1 2682 1 2 the Control Grid 3 the Display 3 dpsRTU 1 3 6 1 4 1 2682 1 2 DisplayGrid ControlGrid NVRamGrid AlarmGrid 2 3 4 5 DisplayEntry 1 NVRamSection 1 AlarmEntry 1 See Table 20 1 A OV_vTraps Ident 0 1 O _ OV_Traps points 1 Identity points 2 DisplayGrid points _OV_vTraps Ident DisplayEntry 1 3 6 1 4 1 2682 1 2 0 1 3 6 1 4 1 2682 1 2 1 1 3 6 1 4 1 2682 1 2 2 1 PointSet 20 Port 1 21 1 Must be set to 1 to perform the resync P0001Clr 20001 through request which will resend TRAPs for any P0064Set 10064 standing alarm P0001Clr 20001 through POO64Clr 20064 3 ControlGrid points 4 NVRamSection points 5 AlarmEntry points ControlGrid NVRamSection 1 3 6 1 4 2682 1 2 4 1 AlarmEntry 1 3 6 1 4 1 2682 1 2 3 NVsNmor 1 3 6 4 1 2682 1 2 5 1 1 Port 1 NvsData 2 Aport 1 Address 2 NvsStatus 3 AAddress 2 Display 3 ADisplay 3 Point 4 APoint 4 Action 5 APntDesc 5 AState 6 For specific alarm points see Table 20 1 A Table 20 3 A MIB object identifier tree descriptions 55 21 4 SNMP Granular Trap Packets Po Veersion 1 3 6 1 4 1 2682 1 2 1 3 7 1 2 1 1 1 0 1 3 6 1 2 1 1 6 0 1 3 6 1 4 1 2682 1 2 5 1 1 99 1 1 1 O D Vae 1 3 6 1 4 1 2682 1 2 5 1 2 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 3 99 1 1 1 1 3 6 1 4
7. 4 2 Editi6S Help To read the help file choose Help from the Help menu To see an explanation of the function of a toolbar button or text box point your mouse cursor at the button or text box and some brief explanation text will appear in the status bar at the bottom of the Editl6S window Some options tabs contain explanatory text explaining your options 4 3 Reading and Writing Configuration Files on PC Disk NetGuardian 16S configurations can be saved to and loaded from a floppy or PC hard disk or network drive Working with saved configuration files is a very convenient way to configure multiple NetGuardian 16S units you can define a basic configuration for all your units save it on disk and use it with appropriate changes for all of your individual units Commands for working with configuration files on your PC are located on the left side of the toolbar see Figure 4 1 2 The available commands are New Create a new blank configuration Note This will clear all Editl6S configuration settings you will be prompted to save the current configuration Open Load an existing saved configuration file from disk Save Save current configuration To delete a NetGuardian 16S configuration file from your PC choose Delete Device from the Device menu A dialog box will open to show you the configuration files on your computer Select the file you want to erase and click Delete A confirmation prompt will appear Click Yes to contin
8. 5 Channel Inactivity 0 1 20 2 MINS X 7 DCP Poll Timeout 0 120 30 secs v 8 Timed Tick 0 60 o Mns 10 NTP Sync 1120 60 MINS 41 Proxy Timer 0 120 20 MNS Y 12 Web Timeout 5 120 10 MNS 13 Web Refresh 5 120 eo secs v 14 BSU Timeout 1 120 5 Mns Debounce Rate 3 1000 MSecs 600 Ping Cycle Period Min 1 2 3 4 5 6 7 8 9 eorum ___ Min 0 1 2 3 4 5 Fig 16 1 Timers tab The Timers tab Figure 16 1 provides options for configuring various time related functions such as ping cycles timeout settings refresh rates and so on For each timer the Timers tab lists the timer s Description The function of the timer Timer functions are described in Section 16 1 Timer Descriptions This box cannot be edited This box also includes the acceptable range of values for this timer Value Type in the number of time units for the qualification time Units Choose the time units from the drop down menu Choose from seconds minutes or hours Hours and minutes are not available for all timers 16 1 Timer Descriptions Ping Cycle Period How often the NetGuardian 16S pings each ping target Range 1 120 seconds Default 60 seconds The smaller the Ping Cycle Period the sooner you ll find out about network device failures however frequent pinging will increase your network traffic The Ping Cycle Period should be set to several times the Ping Wait Time to allow
9. T Mon NOC Site Number Type in the site number of the T Mon NOC Baud Choose from 1200 2400 or 9600 Default setting is 1200 WFmt Choose from 8N1 7E1 or 701 Default setting is 7E1 Group Choose a Point Group from the drop down menu to assign all alarms from that group to T Mon NOC 11 5 E Mail Setup From netguardian 16s proactive com Sent Wednesday August 03 2005 2 27 PM To wtotten proactive com Subject Event at Techlab com POINT 1 BULL PEN 2 ALARM Fig 11 5 1 Typical email alarm notification If you select E mail from the Type drop down menu the rest of your configuration options are Domain Type in the Internet domain everything after the sign of the email recipient s email address Recipient Type in the user name everything before the sign of the email recipient s email address IP Address Type in the IP address of the SMTP server Group Choose a Point Group from the drop down menu to assign all alarms from that group to this email recipient 28 11 5 1 Configuring the NetGuardian 16S s Display Email Address System Login Ports SNMP Fiter IPA Point Groups No NetGuardian Web Browser Device Name netguardian 16s Device Location proactive com Contact Number s60 Modem Phone Number s122 Ot DCP Unit ID fj Fig 11 5 1 1 Assigning the NetGuardian 16S a display email address For identification purposes it s a good idea to assign a display email address to the NetGuardian 16S
10. The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents 8 9 Visit our website at www dpstelecom com for the latest PDF manual and FAQs Editi6S Overview Edit16S PC Requirements Connecting to the NetGuardian 16S 3 1 via Craft Port 3 2 via LAN Getting Started with Edit16S 4 1 Edit16S Interface 4 2 Edit16S Help 4 3 Reading and Writing Configuration Files on PC Disk 4 4 Reading and Writing Configuration Files to NetGuardian 16S NVRAM 4 5 Importing and Exporting Binary Configuration Files 4 6 Printing Configuration File Reports System Tab General Options 5 1 Version Related Options 5 2 Advanced Settings Login Tab Security Access Options 6 1 User Profiles 6 2 Access Privileges Ports Tab Configure Network Connections and Data Ports 7 1 Ethernet Ports Private and Public 7 2 Global Ethernet Options 7 2 1 Using the Base URL Box 7 3 Modem 7 4 Craft Port 7 4 1 Options Area Add NetGuardian Expansion Units 7 5 Data Ports SNMP Tab SNMP Trap Reporting Options Filter IPA Tab Accept or Block Traffic from Listed IP Addresses 10 Point Groups Tab Organize Alarms in Logical Categories 11 Notification Devices Tab Configure Pager and Email Alarm Notifications 11 1 Alphanumeric Pager Setup 11 2 Numeric Pager Setup 11 3 Text Pa
11. Top C NetGuardian 16S NGDF505 tsk By Bottom _ NetGuardian 165 NGDFBE66 tsk Ki Upload 0 Start Multiple Exit Fig 20 1 Firmware Load window To load new firmware on one single NetGuardian 16S unit follow these steps 1 Start Edit16S 2 Choose Load Firmware from the Device menu or click the Load Firmware button on the toolbar Note The Load Firmware command is not available when a configuration file is open You must close all configuration files to load firmware 3 Type in the IP Address and Password for the NetGuardian 16S unit you want to update Checking the Save Password box will save your password and automatically prefill the Password box the next time you open the Load Firmware utility Omit this step if you want to upload firmware to multiple NetGuardian 16S units 4 The Time out in seconds box controls how long a Load Firmware connection can remain idle before it terminates The default setting is 60 seconds 5 Inthe File To Upload area click the Browse button for the circuit board you want to update An Open dialog box will appear Browse to the tsk file that contains the firmware update and click Open You can update the Top and Bottom circuit boards separately or simultaneously Edit16S will not load a firmware update on to the wrong board 6 Click Start to upload firmware to one NetGuardian 16S To upload firmware to multiple units click Multiple
12. important information about your DPS Telecom product But if you don t have all the information when you call our Technical Support representatives can help you find it 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time During these hours Technical Support representatives are on duty in our fully equipped simulation lab DPS Technical Support Phone Number 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered with a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 57 58 Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conform to DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software If the purchaser discovers within these periods a failure of the product to substantially conform to the specifications or
13. ina text notice you want users to see when alarms from this Point Group are cleared his text will appear in SNMP Traps and responses pager and email alarm notifications TTY text alarms and in the Web Browser Interface in the State column of the Base Alarms and Ping Targets pages If this box is left blank the generic label Clear will be displayed when alarms from this Point Group are clear This box has an 8 character limit 23 11 Notification Devices Tab Configure Pager and Email Alarm Notifications System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings Call List This screen provides up to 8 notification methods that can later be assigned to alarm points ID Type Phone Domain PIN Recipient Port Baud WFmt IP Address Group 1 5NMP_ 162 1200 7E1 126 010 230 170 6 BSU Critical w 2 Emal Y PROACTIVE COM WTOTTEN 1200 w 7E1 126 020 230 140 2 Westem Regio 3lApha w 555 1212 516489 1200 w 7E1 w 255 255 255 255 5 Temp lams 4 a 1200 7E1 _ v 255 255 255 255 None 7 5 1200 7E1 _ w 255 255 255 255 None 6 1200 7E1 w 255 255 255 255 None 7 7 1200 w 7E1 v 255 255 255 255 None 8 1200 w 7E1 w 255 255 255 255 Noe Y Fig 11 1 Notification Devices The Notification Devices tab Figure 11 1 provides options for configu
14. the NetGuardian 16S s internal modem Type in the DCP address identifying this NetGuardian 16S to T Mon NOC If set to 0 DCP reporting to T Mon NOC will be disabled and the word Disabled will appear just beneath and to the right of the DCP Unit ID box as shown in Figure 5 1 above The NetGuardian Web Browser button opens a Web Browser Interface connection to the NetGuardian 16S unit if the unit has been configured with a valid IP address 5 1 Version Related Options The Version Related area displays the firmware version loaded on the NetGuardian 16S unit Your NetGuardian 16S shipped with the most recent available firmware but firmware updates will be released from time to time After installing a firmware update you can use the Version drop down menu to select the newer firmware version to access new features 5 2 Advanced Settings The Advanced Settings area displays some check boxes for two options that should only be checked if you are certain you want to use them Do not detect LAN link status Check this option if your NetGuardian 16S will normally operate without any LAN connection This option will stop monitoring of the LAN link and prevent the audible Ethernet Connection Failure alarm from sounding Low bandwidth connection Check this option if you have a low bandwidth connection to the NetGuardian 16S Note In v1 0F the following option is also available Disable all audible Not Recommended Check this option
15. to disable audible notification from the NetGuardian 16S speaker Warning Disabling the speaker is not recommended and could be dangerous fig Edit 16S NetGuardian E 5 xj See Device Edit Connect Help l x niela ala lel Sle ol E i Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings PPP Configuration Call List NetGuardian Web Browser Device Name NetGuardian Device Location sid Contact Number SY Advanced Settings These are advanced options Do not check these boxes unless you are certain you want to use these settings Do not detect LAN link status Modem Phone Number J Low bandwidth connection DCP Unit ID fo DCP Port 2001 Fig 5 2 The Disable All Audible option in v1 0F 10 6 Login Tab Security Access Options System Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Min Password Length Bo Enable quiet login Password Global password cannot be used to access the unit via modem ID User Password DTMF ID CallBack Phone 4 PRIMARY TECH pee 555 1212 2 SECONDARY TECH 867 5309 3 MAINT SUPERVISOR 735 5000 al oo oe 5 s 4 fe f 8 s 10 a 13 a 15 16 I Admin IV Monitor I SD Monitor Reach Through Telnet B
16. units in the field over LAN or local craft port connection e Create and save configuration files to your local PC this is great if you want to create a standard configuration for all your NetGuardian 16S units or if you want to create batches of configuration files for remote LAN upload e Load firmware updates via LAN To install Edit16S on your PC run the installer program included on the NetGuardian 16S Resource CD 2 Editi6S PC Requirements To run Edit16S DPS Telecom recommends a Windows based PC with the following specifications Operating System Windows 9x NT ME 2000 or XP Processor 333 MHz or better Color Setting 16 bit Screen Resolution 1024 x 768 Note Edit16S may not work properly on slower machines if the display is set for 256 colors 3 Connecting to the NetGuardian 16S 3 1 Via Craft Port Fig 3 1 1 To use Edit16S over a craft port connection use the UPPER craft port The simplest way to connect to the NetGuardian 16S is over a physical cable connection between your PC s COM port always COM Port 1 and the NetGuardian 16S s UPPER craft port Note You don t have to be connected a NetGuardian 16S unit to use Edit16S You only need a connection to the unit to read or write configuration files to its NVRAM You can use Edit16S on an unconnected PC to create and store NetGuardian 16S configuration files Use the DB9M DB9F download cable provided with your NetGuardian 16S to make a craft port con
17. 1 2682 1 2 5 1 4 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 5 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 6 99 1 1 1 Table 20 4 A Example of SNMP headers and descriptions Table 20 4 A shows the information contained in the SNMP Trap packets sent by the NetGuardian 16S The NetGuardian 16S sends a unique granular Trap OID for each alarm point and the Trap includes the user configured alarm description in a variable binding value field There are two ways your SNMP manager can identify alarms from the NetGuardian 16S e Read the unique granular Traps OID for each alarm e Read the generic Trap OID for any NetGuardian 16S Trap 1 3 6 1 4 1 2682 1 2 5 1 2 99 1 1 1 and parse the variable binding for the alarm description 56 22 Technical Support DPS Telecom products are backed by our expert Technical Support representatives live human beings with the training and skills to solve your problems fast To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom Web site You will find answers to many common questions on the DPS Telecom Web site at www dpstelecom com support Look here first for a fast solution to your problem 2 Prepare relevant information Having the important information about your DPS Telecom product ready to hand will help us answer your questions faster Please have ready your hardware serial number and user number when you call It s also handy to write down all other
18. 6 8065 9096 Control Relays 99 1 11 1 8 8641 8648 9641 9648 System Alarms 9 15 99 1 11 9 15 8649 8655 9649 9655 _ System Alarms 33 50 99 1 11 33 50 8673 8690 9673 9690 _ NetGuardian Expansion 1 Discrete Alarms 99 1 12 1 48 6001 6064 7001 7064 Control Relays 99 1 13 1 8 _ 6065 6072 7065 7072 NetGuardian Expansion 2 Discrete Alarms poo 1 14 1 48 Control Relays p99 1 15 1 8 6193 6200 7193 7200 NetGuardian Expansion 3 Discrete Alarms 199 1 16 1 48 6257 6305 Control Relays 199 1 17 1 8 6321 6328 Table 20 1 A NetGuardian 16S alarm map 21 2 System Alarm Descriptions Point SystemAlarm Description 2 Modem not Responding Modem not responding to initialization sting nO Unit using default configuration settings NVRAM Lost Provisioning may be damaged E Communications failure between the ie Cerna ene NetGuardian 16S s two circuit boards Private LAN not Active Ethernet link not detected on Private port Public LAN not Active Ethernet link not detected on Public port i Unit detects another node with same IP address as Duplicate Private IPA the Private port Unit detects another node with same IP address as Duplicate Public IPA the Public port Unit has not received poll from T Mon for longer DEP ROUSE IMAGING than DCP Timer period set by system administrator DCP Event Que Full More than 500 uncollected events in DCP eve
19. 6 10 230 233 Fig 20 3 Sample script file 51 Editing the Script File The sample script file provided contains instructions for editing the file Updating Firmware Using the Script File To use the script file to load new firmware on multiple NetGuardian 16S units follow these steps 1 2 Start Edit16S Choose Load Firmware from the Device menu or click the Load Firmware button on the toolbar Note The Load Firmware command is not available when a configuration file is open You must close all configuration files to load firmware Click the Multiple button The Multiple Upload Select window will open Check the Load from script txt checkbox Edit16S will load the script file The script file must be titled script txt and it must be placed in the same directory as the Edit16S executable file typically C Program Files DPS Telecom Edit16S Click the Load button The multiple upload will proceed automatically The Multiple Upload Select window will close The Status pane in the main Load Firmware window will display the progress of the upload Each NetGuardian 16 unit being updated will reboot automatically when its firmware load is complete 52 21 Reference Section 21 1 NetGuardian 16S Alarm Map one SNMP Trap Numbers Description Address Displa SNMP Trap Numbers _ NetGuardian 16S Base Unit Discrete Alarms 99 1 1 1 82 8001 8032 9001 9032 Ping Alarms 99 1 2 1 32 8065 809
20. ID gt The time is lt time gt lt A M P M gt A Major alarm exists A Major alarm exists A Major alarm exists BONG BONG BONG Single bong every 1 5 seconds 3 strokes total Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm lf Wait for PIN time elapses and the user has not entered the code then replay message lf user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 19 6 Dialog 6 GR 474 Secure Dial In Please enter password User enters Acknowledge Code followed by pound as user ID password Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt If no alarms then No alarms exist No alarms exist No alarms exist If Critical alarm then A Critical alarm exists A Critical Alarm exists A Critical Alarm exists BONG BONG BONG BONG BONG BONG Double stroke bong every 1 5 seconds 6 strokes total If Major alarm then A Major alarm exists A Major Alarm exists A Major Alarm exists BONG BONG BONG Single bong every 1 5 seconds 3 strokes total Thank you Goodbye 45 19 7 Dialog 7 Critical RUS FORM 522 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Critical alarm exists A Criti
21. Load Firmware command is not available when a configuration file is open You must close all configuration files to load firmware 3 Click the Multiple button 4 The Multiple Upload Select window will open see Figure 19 2 1 This window will list all the NetGuardian 16S devices for which you have Edit16S configuration files saved on your PC You must have a Edit16S configuration file for every NetGuardian 16S unit you want to update 5 By default all units will be selected for upload To unselect a unit choose No from the Upload drop down menu 6 Do not check the Load from script txt checkbox For instructions on using this feature see Section 19 3 Loading Firmware to Multiple NetGuardian 16S Units Using a Script File 7 After you ve made sure the correct NetGuardian 16S units are selected click the Load button The multiple upload will proceed automatically The Multiple Upload Select window will close The Status pane in the main Load Firmware window will display the progress of the upload Each NetGuardian 16 50 unit being updated will reboot automatically when its firmware load is complete 20 3 Loading Firmware to Multiple NetGuardian 16S Units Using a Script File The alternative way to update firmware on multiple firmware is to supply Edit16S with a script file This is a plain text file that lists the firmware updates to install the NetGuardian 16S units to update and the IP address of each unit The script fil
22. Major call out is terminated during a call the NetGuardian 16S will play the message Critical abort and hang up When Voice Call Out is initiated the NetGuardian 16S will dial the first number listed on the Call List for the alarm s severity level The NetGuardian 16S will play the dialog determined by the CopperController s SNMP SET command If the SET command does not specify an alarm dialog the NetGuardian 16S will play the dialog selected for this contact in the Call List The dialog will be repeated up as many times as specified in the Repeat Count setting see Section 19 Call List Tab for configuration details There will be a pause controlled by Wait for PIN setting in the Call List Tab after each repetition to allow the user to enter the DTMF acknowledge code The user can interrupt the dialog at any time by pressing the Star key The user can then enter the DTMF Acknowledge Code If the user makes a mistake entering the acknowledge code he or she can clear the entry by pressing the Star key If the user enters the correct code the notification sequence will end 12 If the call remains unacknowledged after a user defined time period the NetGuardian 16S will call the next contact listed in the Call List If the alarm clears during the call the NetGuardian 16S will play the message Alarm Cleared and hang up Critical clears will not cancel a Major call out and Major clears will not cancel Critical call
23. RING RING RING RING RING Continuous 2 ring ringback tone If Critical alarm then A Critical alarm exists A Critical Alarm exists A Critical Alarm exists If Major alarm then A Major alarm exists A Major Alarm exists A Major Alarm exists BUSY BUSY BUSY Busy tone 3 pulses 5 seconds on and 5 seconds off Thank you Goodbye 47 20 Firmware Load Your NetGuardian 16S ships with the latest firmware already loaded But DPS Telecom periodically releases free firmware updates to add new improvements to its products You can get the best of new features without having to replace your hardware You re entitled to free firmware updates for the lifetime of your NetGuardian 16S unit To upload new firmware to your NetGuardian 16S unit s all you need is a LAN connection to the unit s and the Editl6S software You can upload firmware to one NetGuardian 16S unit at a time or to multiple units For specific step by step instructions for installing firmware updates see the following sections e Section 19 1 Loading Firmware on a Single NetGuardian 16S Unit e Section 19 2 Loading Firmware on Multiple NetGuardian 16S Units Using Saved Configuration Files e Section 19 3 Loading Firmware on Multiple NetGuardian 16S Units Using a Script File A note on firmware updates The NetGuardian 16S has two processors one on its top circuit board the other on its bottom circuit board Each processor requires its own firmware You
24. This doesn t have to be a real email address but it will identify the NetGuardian 16S in the From line of all email alarm notifications sent from the unit To assign a display email address 1 Click the System tab 2 Enter the NetGuardian 16S s user name everything in front of the sign in the Device Name box 3 Enter the NetGuardian 16S s Internet domain everything after the sign in the Device Location box 11 5 2 Assigning a Password for SMTP POP3 Authentication System Login Ports SNMP Fiter IPA Point Groups Notification Devices Alarms F This screen provides up to 8 notification methods that can later be assigned to alarm points ID Type i Domain Recipient u nused 1 SNMP 5 WTOTTEN PROACTIVE CO TECHDOGS 2 E mail 7 Rann d 3 Alpha Fig 11 5 2 1 Configuring an SMTP authentication password a ine m Some SMTP servers require that email senders authenticate themselves with a password You can configure the NetGuardian 16S to meet this requirement by authenticating itself with a password whenever it sends an email alarm notification To configure an SMTP authentication password 1 Type in the email recipient s full email address in the Domain box see Figure 11 5 2 1 above 2 Type in the authentication password in the Recipient box 29 11 6 SNMP Paging Setup If you select SNMP from the Type drop down menu the rest of your configuration options are
25. above Type yes and click Clear All to erase all qualification times Click Don t Make Any Changes to cancel the erasure and dismiss the dialog box For every entry in the Event Qualifier table your options are Type Choose the event to be qualified from the drop down menu Choose from Ala time when alarm is declared set Pri time when primary notification device is notified and Sec time when secondary notification device is notified Display ID number of the display of this alarm point Point ID number of this alarm point This setting cannot be edited Value Type in the number of time units for the qualification time Units Choose the time units from the drop down menu Choose from seconds minutes or hours 36 15 Relays Tab Configure Control Relays System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays ti j Extra Info Relays may be momentarily operated or latched depending on the command it receives Trap will be issued to indicate changes in relay status if it is set to Yes Base Expansion 1 Description UTILITY GENERATOR 1 UTILITY GENERATOR 2 SWITCH ROOM DOOR 1 SWITCH ROOM DOOR 2 SERVER ROOM DOOR BATTERY ROOM DOOR SECURITY LIGHTS EAST sioaiajelelry ls SECURITY LIGHTS WEST Energize State Trap Normal vi Yes Normal Yes Normal vi Yes Normal Yes Normal Y Yes Norm
26. age return to all incoming line feeds Remove to remove a return or Ignore to accept all carriage returns as received Default setting is Ignore This setting allows you to troubleshoot formatting issues Carriage Return Out This function is used to customize carriage returns Hex0D at the ends of line feeds Hex 0A Choose Append to add a carriage return to all outgoing line feeds Remove to remove a return or Ignore to add no returns Default setting is Ignore This setting allows you to troubleshoot formatting issues Request To Send Time carrier is turned on before data is sent in milliseconds Available range is 0 255 milliseconds Request To Send Time carrier stays on after data is sent in milliseconds Available range is 0 255 milliseconds Each data port can be configured for several different port types TCP is the default port type For an explanation of the port type options see Table 7 4 A below Choose Yes from the Pool drop down menu to pool data ports together To use port pooling at least two data ports must be assigned to the pool When port pooling is activated if you telnet directly to any port in the pool and the port is busy the NetGuardian 16S will automatically connect you to another port from the pool if one is available Port pooling can only be used with TCP RTCP and PTCP ports Note There are no echo settings for the data ports The data ports are pre set to no echo 19 Port Type Reac
27. al vi Yes Normal viYes Normal Yes Fig 15 1 Relays tab The Relays tab Figure 15 1 provides options for configuring the NetGuardian 16S s control relays At the top of the Relays tab are one or more buttons Base and if NetGuardian Expansion units are connected to the NetGuardian 16S Expansion 1 Expansion 2 and Expansion 3 Clicking these buttons lets you view the control relays of the NetGuardian 16S base unit plus any NetGuardian Expansion units connected to the NetGuardian 16S Your choices for each alarm point are Description Type a description of the control relay s function Polarity Choose between Normal normally open operation and Inverted normally closed operation Trap Controls whether the NetGuardian 16S sends an SNMP Trap to the SNMP Trap manager s when this control relay is activated Choose between Yes or No Choosing Yes from this menu will send a Trap to both the primary and secondary SNMP Trap managers if two Trap managers have been configured on the SNMP tab 37 16 Timers Tab Configure Ping Cycles Timeouts and Refresh Rates System Login Parts SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers ID Description Value Units IE Ping Cycle Period 1 120 60 SECS vY 2 Ping Wait Time 1 12 EJ SECS Y 3 Ping Fail Time 1 120 5 Mns 4 Sound ON Time 0 120 6 secs Y
28. ange 0 120 seconds Default 30 seconds The DCP Poll timer is only active if DCP polling is enabled How often the NetGuardian 16S toggles the state of System Alarm 46 Timed Tick Range 0 60 minutes Default 0 minutes Timed Tick is a useful function for sending a heartbeat alarm to alarm masters that do not periodically poll RTUs How often the NetGuardian 16S will synchronize its internal clock against a Network Time Protocol Server Range 0 120 seconds or minutes Default 60 minutes How long a proxy connection may remain inactive before the proxy session is terminated Range 0 120 minutes Default 20 minutes Data ports set to permanent TCP or PTCP never time out regardless of the Proxy Timer setting Setting the Proxy Timer to zero proxy sessions never time out This is not recommended because a broken connection can tie up the proxy port requiring a reboot or manual port reset How long a Web Browser Interface connection may remain inactive before the user is required to log on again Range 5 120 minutes Default 10 minutes How often the NetGuardian 16S will automatically refresh Web Browser Interface pages Range 5 120 seconds Default 60 seconds How long the NetGuardian 16S will wait between multiple unsuccessful pings of the CopperCom CopperController as defined by the Ping Cycle Period and the Ping Wait Time and entering Standalone Mode Range 1 120 minutes Default 5 minutes How long alarm sensor signal mu
29. ardian 16S by opening a terminal window and typing in the command Telnet 126 10 230 183 3000 This is a convenient way to quietly monitor the NetGuardian 16S from your PC desktop 30 If you select TCP from the Type drop down menu the rest of your configuration options are Port Type in the UDP IP port that the SNMP Trap manager receives Traps over In most cases this is Port 162 IP Address Type in the IP address of the SNMP Trap Manager Group Choose a Point Group from the drop down menu to assign all alarms from that group to this SNMP Trap Manager 11 8 Num17 Pager Setup The Num17 notification device type is much like the Numeric type but Num17 eliminates the symbol which can cause problems on some pager systems If you select Num17 from the Type drop down menu the rest of your configuration options are Phone Type in the pager s phone number followed by commas For example 555 1212 Each comma after the phone number adds a 2 second pause giving the pager time to answer before the NetGuardian 16S transmits the alarm information Group Choose a Point Group from the drop down menu to assign all alarms from that group to this pager 31 12 Alarms Tab Configure Discretes and System Alarms System Login Ports SNMP Filter IPA Point Groups Notification Devices ing Targets Event Qual Relays Timers Time Settings pias Smiem Baie _Expans
30. b For each Ethernet port your options are Unit Address Type in the IP address assigned to this port Note that the Private and Public ports must have separate IP addresses on separate subnets Subnet Mask Type in the subnet mask assigned to this port The subnet mask controls whether IP packets transmitted to and from the NetGuardian 16S stay within the local network or are forwarded somewhere else on a wide area network Gateway You only need to enter a default gateway if this port is connected to a wide area network If you re not connected to a WAN keep the default value 255 255 255 255 Private Port Only Option The following options is available only for the Private port BSU Address Type in the IP address of the CopperCom CopperController This is the IP address the NetGuardian 16S will perpetually ping to verify its connection to the CopperController If the CopperController does not respond to the ping the NetGuardian 16S will enter Standalone Mode For details on Standalone Mode see the NetGuardian 16S User Manual 14 7 2 Global Ethernet Options The Global Ethernet Options area provides two options that apply to both Ethernet ports Proxy Base Defines the TCP IP ports used by Data Ports 1 16 Data Port 1 receives the port number entered in the Proxy Base box and Data Ports 2 16 receive the next 15 port numbers in ascending order For example if you keep the default setting of 3000 Data Ports 1 16 will corre
31. c Trap Managers ID IPA Port Format Retry Seconds 4 126 010 230 170 162 v2c Inform 7 5 5 2 126 010 130 170 162 v1 Trap ri 1 Fig 8 1 SNMP tab The SNMP tab Figure 8 1 provides the following options for configuring SNMP Trap reporting SNMP Communities Get Set Trap Trap Managers Community string for SNMP Get requests Community string for SNMP Set requests Community string for SNMP Traps Note Make sure that your community strings match those used by the SNMP manager Community strings are security passwords if the strings do not match the SNMP manager will not accept Traps from the NetGuardian 16S Community strings are case sensitive The NetGuardian 16S can report alarms as SNMP Traps to two separate SNMP managers at different IP addresses For each SNMP manager you can configure the following options IPA Trap Port Format Retry Seconds IP address of the SNMP manager If you re configuring the NetGuardian 16S to report to only one SNMP manager keep the default setting 255 255 255 255 in the IPA filed of Trap Manager ID 2 To turn off SNMP Trap reporting completely keep the default setting for both Trap Manager IDs UDP IP port the SNMP manager uses to receive Traps In most cases you should keep the default setting which is 162 Choose between SNMP v1 Trap SNMP v2c Trap or SNMP v2c Inform An SNMP v2c Inform message provides confirmed delivery unlik
32. cal alarm exists A Critical alarm exists Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm lf Wait for PIN time elapses and the user has not entered the code then replay message lf user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye lf code correct then Acknowledgement accepted Thank you Goodbye 19 8 Dialog 8 Major RUS FORM 522 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Major alarm exists A Major alarm exists A Major alarm exists BUSY BUSY BUSY Busy tone 3 pulses 5 seconds on and 5 seconds off Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm lf Wait for PIN time elapses and the user has not entered the code then replay message lf user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 46 19 9 Dialog 9 RUS FORM 522 Secure Dial In Please enter password User enters Acknowledge Code followed by pound as user ID password Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt If no alarms then No alarms exist No alarms exist No alarms exist RING
33. can update the top or the bottom boards separately or simultaneously It s impossible to load a firmware update on the wrong board Edit16S detects which processor a firmware update is designed for and will not load firmware to the wrong board Your NetGuardian 16S ships with the latest firmware already loaded But DPS Telecom periodically releases free firmware updates to add new improvements to its products You can get the best of new features without having to replace your hardware You re entitled to free firmware updates for the lifetime of your NetGuardian 16S unit To upload new firmware to your NetGuardian 16S unit s all you need is a LAN connection to the unit s and the Editl6S software You can upload firmware to one NetGuardian 16S unit at a time or to multiple units A note on firmware updates The NetGuardian 16S has two processors one on its top circuit board the other on its bottom circuit board Each processor requires its own firmware You can update the top or the bottom boards separately or simultaneously It s impossible to load a firmware update on the wrong board Edit16S detects which processor a firmware update is designed for and will not load firmware to the wrong board 48 20 1 Loading Firmware on a Single NetGuardian 16S Unit Firmware Load Bele Connect To Status IP Address fi 26 10 230 183 Password pees IV Save Password 60 Time out in seconds Default 60 File To Upload
34. ce types Choose a baud rate from the drop down menu This field is used only with Alpha Text and TMon Choose a word format from the drop down menu This field is used only with Alpha Text and TMon Type in an IP address for different network elements depending on the selected notification device type This field is used only with E mail TCP and SNMP Choose a Point Group from the drop down menu This assigns all alarms from a Point Group to this notification device so that for example all Critical alarms are sent to the 25 primary on call technician or all BSU Critical alarms are sent to an auxiliary SNMP Trap manager For information on defining Point Groups see Section 10 Point Groups Tab Organize Alarms in Logical Categories For information about assigning alarms to Point Groups see Section 12 Alarms Tab Configure Discretes and System Alarms and Section 13 Ping Targets Tab 26 11 1 Alphanumeric Pager Setup 1 E lt ot Nec 3 99 iT 8 TOWER LI Number of pages Unit name Port and Address T Mon NOC only Display number 4 5 2 etG ie an 16S 1 9 20 LI Alarm status 1 alarm O clear Time NetGuardian 16 sent page Alarm point description GHTS 20 06 20 05 5 A Alarm status 1 2 3 4 5 Alarm point number 6 7 8 9 10 Date and time pager received page Fig 11 1 1 Typical alphanumeric pager alarm display If you select A
35. de If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 43 19 3 Dialog 3 Default Secure Dial In Please enter password User enters Acknowledge Code followed by pound as user ID password Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt If no alarms then No alarms exist No alarms exist No alarms exist If Critical alarm then A Critical alarm exists A Critical Alarm exists A Critical Alarm exists If Major alarm then A Major alarm exists A Major Alarm exists A Major Alarm exists Thank you Goodbye 19 4 Dialog 4 Critical GR 474 Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Critical alarm exists A Critical alarm exists A Critical alarm exists BONG BONG BONG BONG BONG BONG Double stroke bong every 1 5 seconds 6 strokes total Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm lf Wait for PIN time elapses and the user has not entered the code then replay message lf user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 44 19 5 Dialog 5 Major GR 474 Hello this is telephone number lt DTMF
36. e a Trap message When an SNMP manager receives an Inform it sends a confirmation response back to the SNMP agent device that sent the Inform If the SNMP agent device doesn t receive a response to its Inform it resends the Inform until the SNMP manager sends a confirmation response Number of times the NetGuardian 16S will resend SNMP v2c Informs Time interval in seconds between attempts to resend SNMP v2c Informs 21 9 Filter IPA Tab Accept or Block Traffic from Listed IP Addresses System Login Ports SNMP Filter IPA Poi Disable IP Filter Block Listed IP Addresses Alow Only Listed IP Addresses ID IP Address 126 010 230 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 ICAC ajw n 255 255 255 255 255 255 255 255 _ 255 255 255 255 255 255 255 255 255 255 255 255 alale Fig 9 1 Filter IPA tab The Filter IPA tab Figure 9 1 enables a security feature that allows you to block listed IP addresses or allow traffic only from specific IP addresses You can list up to 12 IP addresses in the Filter IPA list To block or allow all traffic from an IP subnet you can type in an IP address in which an octet has been replaced with a wild card character For example in Figure 9 1 Filter IPA has been configured to allow traffic only from the subnet 126 10 230 The three radio buttons at the top of the tab give you thre
37. e commands You can also transfer binary format NetGuardian 16S files directly from NVRAM to your PC using File Transfer Protocol These files can be imported to Edit16S using the Import from File command on the Device menu See Figure 4 5 1 above Similarly NetGuardian 16S configurations created or editing using Edit16S can be exported in binary format using the Export to File command on the Device menu The binary format configuration file can then be transferred to the NetGuardian 16S s NVRAM using FTP You must reboot the NetGuardian 16S for the new configuration to take effect 4 6 Printing Configuration File Reports Print Preview BEE Editi S System Report Base Configuration Page 1 Config Name 9 26 20C SYSTEM Device Name NetGuardian 165 Device Location Fresno Contact Number 559 454 1600 Firmware Version v1 0B Avaliable RAM 64 KB Feature Full Unit DCP ID o DCP Port 2001 SNMP Communities Get public Set public Trap public LOGIN Minimum password length 3 Enable quiet login NO Fig 4 6 1 Print preview of configuration report NetGuardian 16S configuration settings can be printed out for easy reference using either the Print command on the Device menu or the Print button on the toolbar To preview what the configuration printout will look like choose the Print Preview command from either the Device menu or the toolbar The Print Preview command opens a scrolling text w
38. e from the drop down menu To send this alarm to a second notification device choose the secondary notification device from the drop down menu To assign this alarm to a Point Group choose the Point Group from the drop down menu 35 14 Event Qual Tab View All Event Qualification Times System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Re Sort Clear All ID Type Display Point Value Units 4 1 Am F 1 1 10 secs a2 Pi 1 1 5 MINS 3 Se v 1 a 1 m 4 None Fig 14 1 Event Qual tab The Event Qual tab Figure 14 1 presents a bird s eye view of all event qualification times for all alarm points You can edit event qualification timers in this tab although it s easier to keep track of what you re doing if you edit the qualification times on the Alarms tab At the top of the Event Qual tab are two buttons Sort and Clear Clicking the Sort button reorganizes the event qualification entries in ascending order of display and point WARNING II Answering YES will clear all Event Qualificatons Type in YES to CLEAR ALL Ip i Clear All Dont Make Any Changes Fig 14 2 Type in yes to confirm that you want to clear all event qualification times Clicking the Clear button will erase all event qualification times Clicking this button will first open the confirmation dialog box shown in Figure 14 2
39. e must be titled script txt and it must be placed in the same directory as the Edit16S executable file typically C Program Files DPS Telecom Edit16S Here is a sample script file Script File In order for this script to work properly please fol low the following rules Everything after semicolon is a comment Blank lines are allowed Retry Delay Password and SourceFile values can be New Values would apply to all IPAs that follow 4 Retry x will set number of retries to value X Delay x will set delay value to X minutes Password samplepassword will set password to samplepassword 7 SourceFile C Directory filename tsk will reset source file 8 Lines that are not flagged Comment Retry Delay Password or SourceFile are read as IP addresses Retry 1 Retry Delay 1 Retry Delay Update NetGuardian 16S units in North Region Password northrtus Update bottom circuit boards SourceFi le C NetGuardian 16S NGDF505 tsk 126 10 230 183 126 10 230 193 126 10 230 203 Update top circuit boards SourceFi le C NetGuardian 16S NGDF948 tsk 126 10 230 183 126 10 230 193 126 10 230 203 Update NetGuardian 16S units in SouthRegion Password sourthrtus Update bottom circuit boards SourceFi le C NetGuardian 16S NGDF505 tsk 126 10 230 213 126 10 230 223 126 10 230 233 Update top circuit boards SourceFi le C NetGuardian 16S NGDF948 tsk 126 10 230 213 126 10 230 223 12
40. e options Disable IP Filter The default option which disables all IP filtering Block Listed IP Addresses Block all traffic from the listed IP addresses Allow Only Listed IP Addresses Block traffic from all IP addresses except the listed IP addresses Any option selected acts on all IP addresses in the Filter IPA list The Filter IPA settings apply to all inbound traffic over both the Public and Private Ethernet ports 22 10 Point Groups Tab Organize Alarms in Logical Categories System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets E When Set When Clear At Alarm Clear 2 Westem Region Alarm Clear 3 Northem Region Alarm Clear 14 Generator Alarms GenCiit Clear 5 Temp Alarms Temp Clear eu BSU Critical BSU Crt Clear 7 BSU Major BSU Maj Clear 8 BSU Minor BSU Min Clear Fig 10 1 Point Groups tab The Point Groups tab provides a means of grouping alarm points and control relays into logical categories You can use the Point Groups feature to organize alarms by severity or any other criteria you choose The NetGuardian 16S supports Point Groups Point Groups 6 7 and 8 are reserved for the preconfigured alarm groups BSU Critical BSU Major and BSU Minor When the NetGuardian 16S is in Standalone Mode alarms assigned to these point groups will trigger on audiovisual alert on the NetGuardian 16S s integrated Building Statu
41. e to reboot your PC to apply your changes 4 5 6 Write the new IP settings to the NetGuardian 16S s NVRAM For detailed instructions see Section 4 4 Reading and Writing Configuration Files to NetGuardian 16S NVRAM 7 Reset your PC s original IP address and subnet mask You can now connect to the NetGuardian 16S over its new assigned IP address 4 Getting Started with Edit16S 4 1 Edit16S Interface fig Editi6s NetGuardian 165 lolx ce Device Edit zlej x u ola gle Menu Bar and Toolbar System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings Call List Options Tabs Device Name NetGuardian 1 65 Version Related Version Device Location Fresno Contact Number 4541 600 Advanced Settings These are advanced options Do not check these boxes unless you are certain you want to use these settings 1 08 7 7 Do not detect LAN link status Modem Phone Number 555 1212 I Low bandwidth connection DCP Unit ID fo Disabled Save and Close Buttons Fig 4 1 1 The Edit16S interface Edit16S provides a standard Windows interface for selecting configuration options and working with configuration files The menu bar and toolbar contain commands for opening and saving configuration files on PC disks and reading and writing configurations to the NetGuardian 16S s NVRAM
42. ging Setup 11 4 T Mon NOC Notification Setup 11 5 E Mail Setup 11 5 1 Configuring the NetGuardian 16S s Display Email Address o oA NN OA a F amp F A WB N N N PO PO N PP PO PO ND ND NO NO a SH SS Sf Ff He 2 CON ND DD WN FB ON 8 UO fF A OO O 11 5 2 Assigning a Password for SMTP POPS Authentication 11 6 SNMP Paging Setup 11 7 TCP Setup 11 8 Num17 Pager Setup 12 Alarms Tab Configure Discretes and System Alarms 12 1 Configuring Event Qualification Timers 12 2 System Alarms 13 Ping Targets Tab Configure Ping Alarms 14 Event Qual Tab View All Event Qualification Times 15 Relays Tab Configure Control Relays 16 Timers Tab Configure Ping Cycles Timeouts and Refresh Rates 16 1 Timer Descriptions 17 Time Settings Tab 18 Call List Tab Configure Voice Call Out 18 1 Global Voice Call Out Settings 18 2 Contact Specific Voice Call Out Settings 18 3 Voice Call Out Sequence of Operations 19 Voice Call Out Default Dialogs 19 1 Dialog 1 Default Critical 19 2 Dialog 2 Default Major 19 3 Dialog 3 Default Secure Dial In 19 4 Dialog 4 Critical GR 474 19 5 Dialog 5 Major GR 474 19 6 Dialog 6 GR 474 Secure Dial In 19 7 Dialog 7 Critical RUS FORM 522 19 8 Dialog 8 Major RUS FORM 522 19 9 Dialog 9 RUS FORM 522 Secure Dial In 20 Firmware Load 20 1 Loading Firmware on a Single NetGuardian 16S Unit 20 2 Loading Firmware to Multiple NetGuardian 16S Units Using Saved Configuration Files The Easy Way 20 3 Loading Firmware to Multi
43. gior 41 DCP Event Que Full Yes None None 1 Eastem Regior 42 SNMP Trap not Sent Yes kd None X None 1 Eastern Regior 43 Network Time Server Yes None hi None 1 Eastern Regior 44lBSU Standalone Mode Yes None v None 6 BSU Critical 45 Serial Rev Overflow Yes None None Eastern Regior Fig 12 2 1 System alarms Click the System button on the Alarms tab to configure options for the NetGuardian 16S s internal housekeeping alarms For a full description of the NetGuardian 16S s system alarms see Section 20 2 System Alarm Descriptions in the Reference section Your configuration options for the system alarms are Description Description of the alarm s function This setting cannot be edited Trap Controls whether the NetGuardian 16S sends an SNMP Trap to the SNMP Trap manager s when this alarm is activated Choose between Yes or No Choosing Yes from this menu will send the alarm to both the primary and secondary SNMP Trap managers if two Trap managers have been configured on the SNMP tab Pri Notify To send this alarm to a notification device choose the primary notification device from the drop down menu Sec Notify To send this alarm to a second notification device choose the secondary notification device from the drop down menu Group To assign this alarm to a Point Group choose the Point Group from the drop down menu Note that one system alarm BSU S
44. h through port via Telnet over TCP IP PTCP Permanent TCP During a proxy connection this connection will never time out PTCP is not recommended for the NetGuardian 16S RTCP Raw TCP with no Telnet negotiation Reach through port via Telnet over UDP IP reserved for future use Creates logical bridge to odd even partner The odd even partners are pairs of 1 2 3 4 5 6 and 7 8 This allows the NetGuardian 16S to view communication traffic in either direction when inserted in the serial communication path between two devices This is accomplished by going in to the NetGuardian with one device and out to the other device from the odd even partner port Data is passed directly from one port to its odd even partner without being altered in any way This ability greatly simplifies troubleshooting communication problems by isolating the non communicating device When CHAN is selected the NetGuardian automatically activates the odd even partner as CHAN Data port acts as a craft port Captures debug information from connected device The debug information is stored in the receive queue of the NetGuardian 16S This is used primarily as a troubleshooting feature Channel Table 7 4 A Port type options 20 8 SNMP Tab SNMP Trap Reporting Options System Login Ports SK Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qu Community Get public Set public Trap publi
45. hipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of contract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and injury to property For an additional fee DPS may at its option make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty Technical Support If a purchaser believes that a product is not operating in substantial conformance with DPS published specifications or there appear to be defects in material and workmanship the purchaser should contact our technical support representatives If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty the technical support representative will authorize the return of the product for service and provide shipping inf
46. indow as shown in Figure 4 6 1 above 5 System Tab General Options System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings Call List Device Name NetGuardian 165 peeraa j PA ct Version v1 08 X These are advanced options Do not check these boxes Device Location Fresno unless you are certain you want to use these settings Contact Number 454 1600 S d Do not detect LAN link status Modem Phone Number 555 1212 Low bandwidth connection DCP Unit ID 0 Disabled Fig 5 1 System tab The System tab Figure 5 1 provides options for configuring basic NetGuardian 16S setup Device Name Device Location Contact Number Modem Phone Number DCP Unit ID Assign the NetGuardian 16S a name of your choice For easy identification it s a good idea to assign a name that will be meaningful to everyone who uses the NetGuardian 16S Type in the physical location of the NetGuardian 16S This is very useful for keeping track of different units Note The Device Name and Device Location boxes are also used to assign the NetGuardian 16S a display email address used in email alarm notifications For details see Section 11 5 1 Configuring the NetGuardian 16S s Display Email Address Type in a phone number or email address for the person responsible for this NetGuardian 16S unit Type in the phone number assigned to
47. initial SNMP set or end of previous call before new call Range 0 00 seconds Default 30 seconds Critical Msg Drop down menu to select voice dialog for Critical alarms You have a choice of 16 dialogs To turn off Critical notifications for this contact choose 0 Don t Call Major Msg Drop down menu to select voice dialog for Major alarms You have a choice of 16 dialogs To turn off Major notifications for this contact choose 0 Don t Call 41 18 3 Voice Call Out Sequence of Operations 1 10 11 13 14 In Standard Mode Voice Call Out is initiated when the CopperCom CopperController sends an SNMP SET command In Standalone Mode Voice Call Out is initiated when an alarm occurs that has been assigned to Group 6 BSU Critical or Group 7 BSU Major by the system administrator If the modem is busy with data traffic Voice Call Out is paused until the modem is clear If and when the modem is clear Voice Call Out is paused for the Call Qual Time period set by the system administrator See Section 19 Call List Tab for configuration details If the alarm that triggered Voice Call Out clears during the Call Qual Time Voice Call Out will be canceled If the alarm clears during the call Voice Call Out will play the message Alarm Cleared and hang up Critical call outs always supersede Major call outs If a Major call out is in progress when a Critical alarm occurs the Major call out will be canceled If a
48. ion_ Expansion 2 Expansion a ID LE Description Polarity Trap Bi Pri Notify Sec Notify i Group Qual E q EQUIP MAJOR Normal Yes Device 3Alpha Device2E mail 6 BSU Critical Y None 2 EQUIP MINOR Nomal w Yes Device 3Alpha Device SNMP 8 BSUMInor None 3 GENERATOR FAIL Nomal w Yes v Device Alpha w Device 2E mal 4 GeneratorAlar None 4 HIGH TEMP Nomal Yes Device 3Alpha Device 2 E mail i 5 TempAlarms None 5 INTRUSION Nomal Yes Device 3Alpha Device SNMP 6 BSU Critical Nore 6 BEACON Normal w Yes Device 3Alha Device2E mal w 7 BSUMajor None 7 SIDE LIGHTS Normal Yes Device 3Alpha Device 1SNMP 7 BSUMaior None 8 HUMIDITY Nomal Yes Device 3Alpha Device 2 E mail r 7 BSU Major Ll None 9 WATER LEAK T Nomal Yes Device 3Alpha w Device 2 E mail 7 BSU Major Y None 10 FIRE Normal y Yes vl Device 3 Alpha Device SNMP 7 6 BSU Critical T None 11 TXA ACTIVE Nomal Yes Device 1 SNMP Device 2 E mail zhi Eastern Regior None 12 TXB ACTIVE Normal Yes al Device 1 SNMP a Device 2 E mail 2 Westem Regio None 13 DELAYED Normal Yes Device 1 SNMP Device 2 E mail 72 Westem Regio b l None 14 FUSE 112 10 Normal Yes Device 1 SNMP Device 2 E mail ge Northern Regio T None TAIFUSE 112 11 Nomal Y Yes Device1 SNMP Y Device 2 E mail rlz Northem Reaio N
49. itor RS 232 115200 8N1 v ligoe lone Y 0 4 Monitor RS 485 1415200 8NI Ignore Ignore 0 Te Radio Crft Port 17415200 8N1 Ignore Ignore vl 0 ji Tg MUX Ct Pot 115200 lent wlignore w ligne 0 ai 115200 Ignore Ignore vl 0 8 115200 Ignore Ignore 0 9 115200 8N1 ignore ligoe Y o0 10 115200 8N1 Ignore Ignore 0 1 115200 Jo an 11F90N Onl w lanan w lanaran n Fig 7 5 1 A portion of the Data Ports definition table The Data Ports definition table configures options for the NetGuardian 16S s 16 data ports Please note that the NetGuardian Expansion unit is connected to the NetGuardian 16S using the dedicated NetGuardian Expansion port This port requires no user configuration For more information on the NetGuardian Expansion port see the NetGuardian 16S User Manual 18 For each data port your choices are Description Baud WFntt CRX In CRX Out RTS Head RTS Tail Port Type Pool Type in a description of the function or device connected to the data port This box has a 15 character limit Choose from 1200 2400 9600 19200 38400 57000 or 115200 baud Default setting is 115200 Word format Choose from 8N2 8N1 7N1 7E1 802 or 701 Default setting is 8N1 Carriage Return In This function is used to customize carriage returns Hex OD at the ends of line feeds Hex 0A Choose Append to add a carri
50. ity for their passwords 6 1 User Profiles You can enter up to 16 User Profiles each with its own security access privileges The User Profile options are User Type ina name or description for each user This box has an 18 character limit Password for PRIMARY TECH Password ania Confirm Password 1 4 Cancel Fig 6 1 1 Assigning a user password Password Type in a password for the user A dialog box like that shown in Figure 6 1 1 above will open your typing will automatically appear in the Password box in this window Enter the new password again to confirm then click OK Call Back Phone This is a security feature that prevents unauthorized access via modem When dial up users connect to the NetGuardian 16S they are prompted to enter their passwords If the user s password is valid the NetGuardian 16S will display the message accepted Disconnecting The NetGuardian 16S then disconnects and dials the user s modem and the user will be logged on with his or her defined access privileges To disable this feature leave the Call Back Phone box blank 6 2 Access Privileges PRIMARY TECH Access Privileges Admin V Monitor SD Monitor MV Reach Through Telnet Database Edit Control MV Modem PPP Fig 6 2 1 Configuring access privileges The Access Privileges area provides check boxes for configuring each user s security access rights The display changes to show the Access Privileges for the user currentl
51. lpha from the Type drop down menu the rest of your configuration options are Phone PIN Baud WFmt Group Type in the pager s phone number Type in the pager s PIN 5 15 digits Choose from 1200 2400 or 9600 Default setting is 1200 Choose from 8N1 7E1 or 701 Default setting is 7E1 Choose a Point Group from the drop down menu to assign all alarms from that group to this pager 11 2 Numeric Pager Setup If you select Numeric from the Type drop down menu the rest of your configuration options are Phone Group Type in the pager s phone number followed by commas For example 555 1212 Each comma after the phone number adds a 2 second pause giving the pager time to answer before the NetGuardian 16S transmits the alarm information Choose a Point Group from the drop down menu to assign all alarms from that group to this pager 11 3 Text Paging Setup If you select Text from the Type drop down menu the rest of your configuration options are Phone Baud WFntt Group Type in the phone number of the text paging device Choose from 1200 2400 or 9600 Default setting is 1200 Choose from 8N1 7E1 or 701 Default setting is 7E1 Choose a Point Group from the drop down menu to assign all alarms from that group to this device 27 11 4 T Mon NOC Notification Setup f you select TMon from the Type drop down menu the rest of your configuration options are Phone Type in the phone number of the
52. nection Edit16S can only connect to the NetGuardian 16S through the upper craft port not the lower craft port Each craft port is connected to a different circuit board and you need to connect to the upper circuit board For more details on the craft ports including their pinout see the NetGuardian 16S User Manual You can perform all configuration tasks via the craft port but if you like you can connect via the craft port just to configure the NetGuardian 16S s Private LAN IP address and then do the rest of your configuration via a LAN connection For details on initiating a connection to the NetGuardian 16S see Section 4 4 Reading and Writing Configuration Files to NetGuardian 16S NVRAM 3 2 Via LAN a 2 le Support 1 559 454 1500 www dpsiele com Fig 3 2 1 NetGuardian 16S LAN ports You can also connect to the NetGuardian 16S over a LAN connection This is a very convenient way to provision multiple NetGuardian 16S units at multiple locations Note You don t have to be connected a NetGuardian 16S unit to use Editl6S You only need a connection to the unit to read or write configuration files to its NVRAM You can use Edit16S on an unconnected PC to create and store NetGuardian 16S configuration files The NetGuardian 16S has two Ethernet ports the Private port which connects to the company LAN and the Public port which connects to the public Internet Each port has a separate IP address For details ab
53. nfiguration The Craft Port area provides the following options for configuring the NetGuardian 16S craft port Baud Rate Choose from 1200 2400 9600 19200 38400 57000 or 115200 baud Default setting is 115200 Word Format Choose from 8N1 7E1 or 701 Default setting is 8N1 16 7 4 1 Options Area Add NetGuardian Expansion Units Options NGDdkx Units 3 Fig 7 4 1 Options area The Options area on the Ports tab provides only one option the NGDdx Units box which provisions the NetGuardian 16S with the number of connected NetGuardian Expansion units The only configuration necessary is to type in the number of NetGuardian Expansion Units from 0 3 Up to three NetGuardian Expansion units can be daisy chained from the NetGuardian 16S Each NetGuardian Expansion unit adds 48 discrete alarm points and optionally 8 control relays to the NetGuardian 16S s alarm capacity for configurations of e 1 NetGuardian Expansion unit 80 discrete alarms and option 16 control relays e 2 NetGuardian Expansion units 128 discrete alarms and option 24 control relays e 3 NetGuardian Expansion units 176 discrete alarms and option 32 control relays To order NetGuardian Expansion units call DPS Telecom at 1 800 622 3314 17 7 5 Data Ports 115200 Ignore Ignore 0 Mon
54. nt queue SNMP trap address is not defined and an SNMP SNE Mab olen Trap event occurred Network Time Server Communication to network time server failure Communication with CopperController failure and Boo olandalene Mode BSU enters Standalone Mode S 45 erial Rev Overflow UART hardware overflowed during receive Alarm set when any data port is filled with more 46 SBa Hey Gue Full than 16K of information Toggles state at constant rate set by Timed Tick period configured by system administrator Channel port has not forwarded any traffic for 48 Channel Port Timeout longer than Channel Port Timeout period set by system administrator Craft Timeout Timer has not been reset in the So erae P on timeo period set by system administrator 50 NGDax Expansion Fail Sere to NetGuardian Expansion unit s Table 20 2 A System alarm descriptions 47 Timed Tick 54 21 3 NetGuardian 16S Trap OIDs The illustration and tables below outline the SNMP OIDs for NetGuardian 16S alarm points This illustration begins with dpsRTU however the MIB object identifier tree has several levels above that The full English name is as follows root iso org dod internet private enterprises dps Inc dpsAlarmControl dpsRTU Therefore dpsRTU s full object identifier is 1 3 6 1 4 1 2682 1 2 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the Control Grid is 1 3 6 1 4 1 2682 1 2
55. ntenance Supervisor 30 1 Defaut CR 2 Default MJ Y Fig 18 1 Call List tab The Call List tab Figure 18 1 provides options for configuring the NetGuardian 16S Voice Call Out feature 18 1 Global Voice Call Out Settings The top portion of the Call List tab configures global Voice Call Out settings Acknowledge Code DTMF code users enter to acknowledge alarms DTMF Call ID ID number of pre recorded voice message to be played at the start of the call to identify the NetGuardian 16S unit Call In Message Drop down menu to select voice dialog for voice call in You have a choice of three default dialogs Call Qualify Length of pause between Voice Call Out command issued by CopperController and initiation of dial out Range 5 99 sec Default 15 seconds Wait for PIN Length of pause between message repetitions to allow user to enter Acknowledge Code Range 1 16 seconds Default 5 seconds 40 Repeat Count Number of times NetGuardian 16S will repeat Voice Call Out dialog If user does not enter Acknowledge Code within Repeat Count the NetGuardian 16S will hang up and call next contact 18 2 Contact Specific Voice Call Out Settings The lower portion of the Call List tab defines the list of Voice Call Out contacts Up to 10 contacts can be defined For each contact your choices are Phone Type in the contact s phone number Description Optional description of the contact Call Delay Incremental delay time from
56. o TECH Access Privileges I Database Edt J Control V Modem DER Fig 6 1 Login tab The Login tab Figure 6 1 provides options for configuring NetGuardian 16S users and their security access privileges Clicking on the Login tab first opens a security dialog box that will prompt you to enter the Master password the password that allows complete access to configure all NetGuardian 16S options The factory default Master password for a new NetGuardian 16S or new Edit16S configuration file is dpstelecom note that dpstelecom is all lower case passwords are case sensitive For better security you should change the default Master password immediately After you have provided the Master password you have access to the following options Min Password Length Password Minimum number of characters for any user password The longer your passwords are the more difficult they are to guess Master Password Password Confirm Password mersz Cancel Fig 6 2 Changing the Master password This box displays the current Master password in asterisks To change the Master password start typing in this box The Master Password dialog box Figure 6 2 above will open your typing will automatically appear in the Password box in this window Enter the new password again to confirm then click OK 11 Enable quiet login Checking this box hides password asterisks for users logging in via modem which provides extra secur
57. one Fig 12 L Configuring base alarms The Alarms tab Figure 12 1 provides options for configuring the NetGuardian 16S s discrete alarm inputs At the top of the Alarms tab are two or more buttons System Base and if NetGuardian Expansion units are connected to the NetGuardian 16S Expansion 1 Expansion 2 and Expansion 3 Clicking these buttons lets you view the NetGuardian 16S s system alarms the discrete alarm inputs of the base NetGuardian 16S unit and the discrete alarms of any NetGuardian Expansion units connected to the NetGuardian 16S Your choices for each alarm point are Description Polarity Trap Pri Notify Sec Notify Group Qual Type a description of the alarm s function Choose between Normal normally open operation and Reversed normally closed operation Controls whether the NetGuardian 16S sends an SNMP Trap to the SNMP Trap manager s when this alarm is activated Choose between Yes or No Choosing Yes from this menu will send the alarm to both the primary and secondary SNMP Trap managers if two Trap managers have been configured on the SNMP tab To send this alarm to a notification device choose the primary notification device from the drop down menu To send this alarm to a second notification device choose the secondary notification device from the drop down menu To assign this alarm to a Point Group choose the Point Group from the drop down menu Double click this box
58. ormation If the product is out of warranty repair charges will be quoted All non warranty repairs receive a 90 day warranty Free Tech Support is Only a Click Away Need help with your alarm monitoring DPS Information Services are ready to serve you in your email or over the Web www Dps Telecom com X Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use right away e Expert tips on using your alarm monitoring equipment advanced techniques that will save you hours of work e Educational White Papers deliver fast informal tutorials on SNMP ASCII processing TL1 and other alarm monitoring technologies e New product and upgrade announcements keep you up to date with the latest technology Exclusive access to special offers for DPS Telecom Factory Training product upgrade offers and discounts To get your free subscription to The Protocol register online at www TheProtocol com register Free Tech Support on the Web MyDPS MyDPS is your personalized members only online resource Registering for MyDPS is fast free and gives you exclusive access to Firmware and software downloads and upgrades e Product manuals Product datasheets e Exclusive user forms Register for MyDPS online at www DpsTelecom com register The Protocol a
59. out the Ethernet ports including their pinout see the NetGuardian 16S User Manual To connect to the NetGuardian 16S via LAN all you need is the unit s Private or Private IP address If the unit has not yet been assigned an IP address you must make a temporary connection the unit to configure its IP settings If you have physical access to the NetGuardian 16 the easiest thing to do is connect to the unit through the craft port and then assign it an IP address Then you can complete the rest of the unit configuration over a remote LAN connection if you want For instructions see e Section 3 1 Connecting to the NetGuardian 16S via Craft Port e Section 7 Ports Tab Configure Network Connections and Data Ports e Section 4 4 Reading and Writing Configuration Files to NetGuardian 16S NVRAM If you DON T have physical access to the NetGuardian 16 you can make a LAN connection to the unit by temporarily changing your PC s IP address and subnet mask to match the NetGuardian 16S s factory default IP settings Follow these steps Look up your PC s current IP address and subnet mask and write this information down Reset your PC s IP address to 192 168 1 200 Start Edit16S On the Ports tab enter the assigned Private or Private IP address for this NetGuardian 16S unit For detailed instructions see Section 7 Ports Tab Configure Network Connections and Data Ports 1 2 3 Reset your PC s subnet mask to 255 255 0 0 You may hav
60. outs Major call outs but NOT Critical call outs can also be aborted by pressing the BSU Ack button The notification sequence will continue until the alarm is acknowledged or the NetGuardian 16S has attempted to reach every contact on the Call List A system alarm will be declared if no contact successfully acknowledged the alarm 42 19 Voice Call Out Default Dialogs 19 1 Dialog 1 Default Critical Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Critical alarm exists A Critical alarm exists A Critical alarm exists Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm lf Wait for PIN time elapses and the user has not entered the code then replay message lf user enters incorrect code then Problem invalid acknowledgement code If errors exceed repeat count then Thank you Goodbye lf code correct then Acknowledgement accepted Thank you Goodbye 19 2 Dialog 2 Default Major Hello this is telephone number lt DTMF ID gt The time is lt time gt lt A M P M gt A Major alarm exists A Major alarm exists A Major alarm exists Enter PIN to acknowledge alarm User enters Acknowledge Code followed by pound to acknowledge alarm lf Wait for PIN time elapses and the user has not entered the code then replay message If user enters incorrect code then Problem invalid acknowledgement co
61. ow It s a good idea to always load the existing configuration from unit NVRAM before defining configuration options This is an important double check to make sure you know what unit you re working with and what settings you re changing To write to NVRAM click the Write NVRAM button on the toolbar or choose Write to NetGuardian from the Connect menu If you choose the command from the Connect menu you also get to choose whether you connect to the NetGuardian 16S via craft port or LAN A dialog box similar to those shown in Figure 4 4 1 will open You must have the correct password to read the NVRAM If connecting by LAN enter the NetGuardian 16S s Private or Public IP address Click the Write button The dialog will display the progress of the writing process When the write is complete the dialog box will close and Edit16S will automatically reboot the NetGuardian 16S Note Changes to the NetGuardian 16S configuration DO NOT take effect until you write the changes to NVRAM and reboot the unit The Write NVRAM command writes all current configuration settings to the NetGuardian 16S s NVRAM erasing all previous settings 4 5 Importing and Exporting Binary Configuration Files fi Edit16s NetGuardian Tee Device Edit Connect Help Tr Di NewDevice Ctrian Open Device Cti 0 F c fed Save Device Ctrl 5 5 Save Device As X Delete Device Ctrl D Close Device Ctrl Fig 4 5 1 Import from File and Export to Fil
62. ple NetGuardian 16S Units Using a Script File 21 Reference Section 21 1 NetGuardian 16S Alarm Map 21 2 System Alarm Descriptions 21 3 NetGuardian 16S Trap OIDs 21 4 SNMP Granular Trap Packets 22 Technical Support 28 29 29 30 31 32 33 34 35 36 37 37 39 39 39 40 41 42 42 42 43 43 44 44 45 45 46 47 48 50 52 52 53 54 55 56 1 Editi6S Overview fig Edit16s NetGuardian 165 for xi ce Device Edit Connect Help _ e x Ci eta aal ie EE 3 System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings Call List eae NetGuardian l6S m Version Related Advanced Settings Version v1 08 b These are advanced options Do not check these boxes Device Location Fresno unless you are certain you want to use these settings Contact Number 454 1600 T Do not detect LAN link status Modem Phone Number 555 1212 Low bandwidth connection DCP Unit ID 0 Disabled Fig 1 1 The Edit16S user interface Edit16S is the System Administrator s configuration interface for the NetGuardian 16S Edit16S gives you full control over all of the NetGuardian 16S s configurable options unlike the limited configuration options available in the NetGuardian 16S s built in Web Browser Interface With Edit16S you can e Configure and provision the NetGuardian 16S e Read and write configuration files to NetGuardian 16S
63. r RS 485 115200 8N1 vlie wlimoe Y 0 o he o Ethemet Port Pubic Rado Cit Pot 115200 w eN1 llonoe w ioe v 0 o TcP wives v Unit Address 126 10 240 183 6 MUX CitPot 115200 8N1 v ignoe v imoe Y 0 0 Io vives v SubnetMask 255 255 255 0 z 115200 8N1 lione vlie Y 0 o ot vfo v Gateway 255 255 255 255 8 115200 8N1 v ignoe ignore 0 o jot No pl 115200 v ent w ionoe v igoe Y 0 o o vo v L 10 115200 8N1 Ignore Ignore h 0 0 oft No Y Global Ethemet Options 44 115200 8N1 vlie vlie Y 0 o o No Prox Base a000 12 115200 w ani v igore w i Y 0 o or vio v Base URL http www dpstelecom com 13 115200 8N 1 Ignore igoe 0 o jo vo Y l 14 115200 8N1 v lgnoe w imoe Y 0 o m viNo v 15 115200 8N1 Ignore Ignore v 0 0 Off No F i EER E 16 115200 8N1 v ignoe vlie Y 0 o o vio v Answer Init EET Dial Init Fig 7 1 Ports tab The Ports tab Figure 7 1 provides options for configuring the NetGuardian 16S s Ethernet ports modem craft port and data ports 7 1 Ethernet Ports Private and Public The NetGuardian 16S has two Ethernet ports the Private port and the Public port Each port has its own separate IP address and subnet so you can safely connect one port to your private company LAN and the other to the public Internet Each of the NetGuardian 16S s Ethernet ports has its own configuration area on the Ports ta
64. ring the types of external notification devices used by the NetGuardian 16S Up to eight notification devices can be defined including additional SNMP Trap managers besides the primary and secondary SNMP Trap managers You can configure multiple notification devices of the same type The Notification Devices tab is used only for defining what notification devices are available You assign individual alarm points to notification devices using the Alarms and Ping Targets tabs For information see Section 12 Alarms Tab Configure Discretes and System Alarms and Section 13 Ping Targets Tab For each notification device there are several option fields to be defined Please note that the option fields for each notification device will change to display the appropriate options for the device you select and that some option fields are disabled for some device types 24 Alphanumeric paging that recognizes numbers letters and symbols Can Alpha display alarm point addresses alarm descriptions date time stamps and alarm state Numeric paging that recognizes only numbers Message is reported in Numeric format IP Display Address State When displayed on pager message appears in format HHHH HHHH Text messages that can be accessed through terminal emulation software Text Can display alarm point addresses alarm descriptions date time stamps and alarm state Alarm forwarding to T Mon NOC via dial up connection
65. s The pages you create for the Web Browser Interface must have specific file names The basic format for Web page file names is shown in Table 7 2 1 A above Some examples If your website s URL is http www mycompany com the Web page for Base Alarm Point 5 should be http www mycompany com base5 html the Web Page for Ping Alarm Point 28 should be http www mycompany com ping28 html and so on To link to files other than HTML pages include the text amp pntID plus a file extension to your base URL For example to link to PDF documents type in your base URL like this http www mycompany com amp pntID pdf To link to a Microsoft Word document type in your base URL like this http www mycompany com amp pntID doc 15 7 3 Modem Modem Ring Count i Answer Init Dial Init Fig 7 3 1 Modem configuration The Modem area configures basic settings for the internal modem Ring Count Number of rings before the modem answers incoming calls Default setting is 1 Answer Init and Dial Init Type in these boxes only if any other modem initialization settings need to be set For example the modem can be set to ignore the dial tone by entering an init string in either of these boxes Refer to the standard Hayes modem command set for a list of modem commands The default setting for these boxes is blank 7 4 Craft Port M Craft Port Baud Rate 115200 Word Format 8N1 z Fig 7 5 1 Craft port co
66. s Unit When the NetGuardian is in Standard Mode the CopperCom CopperController controls which alarms trigger an integrated BSU audiovisual alert For more information on the integrated BSU see the NetGuardian 16S User Manual The Point Groups tab is used only for defining Point Groups You assign individual alarm points control relays and notification contacts to Point Groups using the Notification Devices Alarms Ping Targets and Relays tabs For information see Section 11 Notification Devices Tab Configure Pager and Email Notifications Section 12 Alarms Tab Configure Discretes and System Alarms Section 13 Ping Targets Tab and Section 15 Relays Tab Each Point Group is defined by three text boxes which are shown in the columns in the Point Groups tab Description Type ina general label for this Point Group Note that Point Groups 6 7 and 8 are reserved for the preconfigured alarm groups BSU Critical BSU Major and BSU Minor This box has a 16 character limit When Set Type in a text notice you want users to see when alarms from this Point Group are set This text will appear in SNMP Traps and responses pager and email alarm notifications TTY text alarms and in the Web Browser Interface in the State column of the Base Alarms and Ping Targets pages If this box is left blank the generic label Alarm will be displayed when alarms from this Point Group are set This box has an 8 character limit When Clear Type
67. spond to TCP IP ports 3000 3015 Base URL This is an optional box that you should only fill in if you want alarm points in the Web Browser Interface to be clickable hyperlinks to Web pages or other browser viewable files To use this option type in the URL of the website that hosts your Web files For complete instructions on using this feature see Section 7 2 1 Using the Base URL Box 7 2 1 Using the Base URL Box Entering a URL in the Base URL box on the Ports tab enables a feature that adds clickable hyperlinks to each alarm point in the NetGuardian 16S Web Browser Interface These hyperlinks can take the user to HTML Web pages or any other file that can be viewed in a Web browser like Microsoft Word documents PDF files text files and so on You can use this feature to provide users with quick access to explanations of the alarm specific instructions for handling the alarm equipment documentation or any other information you think is relevant to the alarm To use this feature you must first create a website to host the pages or files you want to link to Then enter the website s URL in the Base URL box on the Ports tab This automatically activates hyperlinks in the Web Browser Interface Web Browser Interface Page Linked Web Page File Names base htmlbase32 html Ping Alarms ping1 html ping32 html system9 html system16 html SREM Malis system33 html system50 html Table 7 2 1 A File name formats for linked Web page
68. st be active before the NetGuardian 16S detects a discrete alarm Range 3 1000 msec Default 600 msec 39 17 Time Settings Tab System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Server IPA 164 067 062 194 Enabled Click here for Network Time Protocol server IP addresses Time Server Port 1123 Time Zone Pacific zi ObserveDST M Fig 17 1 Time Settings tab The Time Settings tab Figure 17 1 lets you configure the NetGuardian 16S to automatically set its internal clock to a Network Time Protocol server To enable network time sync enter the IP address and port of a network time server For a list of network time servers click the Web link Select your time zone in the Time Zone drop down menu and check the Observe DST check box if you re currently observing daylight saving time 18 Call List Tab Configure Voice Call Out System Login Ports SNMP Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings i Acknowledge Code 8699 Call Qualify sec 15 DTMF CallID 6 Wait for PIN sec 5 Call in Message 1 Default Calin z Repeat Count 2 ID Phone Comments Call Delay Critical Msg Major Msg q 5551212 Primary Technician 30 1DefautCR 2DefautM 2 867 5309 Secondary Technician 30 1 Default CR 2 Default MJ v 3 736 5000 Mai
69. tandalone Mode is preconfigured for Point Group 6 BSU Critical 34 13 Ping Targets Tab Configure Ping Alarms Event Qual Relays Timers Time Settings System Login Parts SNMP Filter IPA Point Groups Notification Devices Alarms ID Description IPAddress Trap Pri Notify Sec Notify Group 4 q WEB SERVER 126 010 230 130 Yes Device 3Alpha Device 2E maill 3 Northem Regio 2 MAIL SERVER 126 010 130 140 Yes Device 3Alpha Device 1 SNMP 3 Northem Regio 3 ROUTER G49 126 010 130 100 Yes Device3Alpha Device2E mal 1 EastemRegior 4 ROUTER G48 126 010 130 101 Yes x Device 3 Alpha Device 2 E mail vit Eastern Regior Fig 13 1 Configuring ping alarms The Ping Targets tab Figure 13 1 provides options for configuring the NetGuardian 16S s 32 ping alarms Your choices for each ping target are Description IP Address Trap Pri Notify Sec Notify Group Type a description of the device being pinged Type in the IP address of the device being pinged Controls whether the NetGuardian 16S sends an SNMP Trap to the SNMP Trap manager s when this alarm is activated Choose between Yes or No Choosing Yes from this menu will send the alarm to both the primary and secondary SNMP Trap managers if two Trap managers have been configured on the SNMP tab To send this alarm to a notification device choose the primary notification devic
70. tarm Monitoring Ezine May 10 2005 Call 1 888 393 1060 gt ops Telecom White Paper 5 Steps to Intelligent SNMP Legac ey Integration alarm moniioriog aqulpment compatte ae temic yo without los ing time money or functionality Download White Paper TON E surbodhalge Your Netcdannen With SNMP Wie ew m Creative Solution Convert Your LEDs to Contact Closures J Ted Van Tuyl of Cicki Network created a unique monitoring application that e ntact clost ing DPS ech pment d Read Eu ull Story Jord DPS Telecom call 1 300 693 0951 E Network Alarm Monitoring Fundamentals Alarm Monitoring Where Do You Start Rarmambar that ma lE NEVER sol your emaii aciress to anybody and that s a promina We will aleo send you our informative eMag nP gt DPS Telecom oer Partners in Network Alarm Monitoring 800 622 3314 www DpsTelecom com 4955 E Yale Avenue Fresno California 93727
71. that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantial non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in Fresno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product or a refund of the purchase price for the non conforming product These remedies are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchaser s failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during s
72. the ping target device time to respond Ping Wait Time How long the NetGuardian 16S waits after sending a ping before it determines the target is unreachable Range 1 12 seconds Default 8 seconds 38 Ping Fail Time Sound ON Time Channel Inactivity DCP Poll Timeout Timed Tick NTP Sync Proxy Timer Web Timeout Web Refresh BSU Timeout Debounce Rate How long the NetGuardian 16S waits between an unsuccessful ping and determining that a ping target device has failed Range 1 120 minutes Default 5 minutes The Ping Fail Time should be set to several times the Ping Cycle Period to allow multiple pings before a device failure is declared How long the NetGuardian 16S s alarm speaker will sound when an alarm sets or clears Range 0 120 seconds Default 6 seconds The alarm speaker can be manually turned off for one alarm at a time by pressing any front panel button Note This setting does not apply to audible alarms controlled by the NetGuardian 16S Integrated Building Status Unit How long each data port may remain inactive before the port communication session is terminated Range 0 120 minutes Default 2 minutes If the Channel Inactivity period elapses and the port session is terminated the NetGuardian 16S will set System Alarm Point 47 Channel Port Timeout How long the NetGuardian 16S waits after the last poll from a T Mon master before determining that the T Mon connection has failed R
73. to configure qualification time for the alarm the primary notification device or the secondary notification device For instructions on configuring event qualification times see Section 12 1 Configuring Event Qualification Timers 32 12 1 Configuring Event Qualification Timers is Event Qualification Data Ol x Point Value Units Type 0 SECS Am l EJ 1 5 wns v Pi v 3 1 T A HOURS Sec v ID Display Cancel Fig 12 1 1 Event Qualification Data window Double clicking in the Qual box for an alarm point opens the Event Qualification Data window Figure 12 1 1 above For each alarm point you can set an alarm qualification time for 1 When the alarm is set 2 When the primary notification device is notified 3 When the secondary notification device is notified You can configure any of these notification times or all three There is a separate Event Qualification Data window for each alarm point and three qualification events can be set for each alarm point Your event qualification options are Display ID number of the display of this alarm point This setting cannot be edited Point ID number this alarm point This setting cannot be edited Value Type in the number of time units for the qualification time Units Choose the time units from the drop down menu Choose from seconds minutes or hours Type Choose the event to be qualified from the drop do
74. ue the deletion or No to cancel Deletion cannot be reversed so be sure you want to delete the file 4 4 Reading and Writing Configuration Files to NetGuardian 16S NVRAM Read from unit IP Address 126 10 230 183 Password Read Using Serial Connection Password Ea p Connection Status 7 Sector 0 Configure AN Device Serial Cable on COM1 ia 0 Phone View Mi iew Modem Log Close Fig 4 4 1 Read from unit via LAN left or via craft port right Edit16S s main function is to write configuration files to the NetGuardian 16S s NVRAM You can also load configurations from a unit s NVRAM edit them as you please and then rewrite them to NVRAM To read from NVRAM click the Read NVRAM button on the toolbar or choose Read from NetGuardian from the Connect menu If you choose the command from the Connect menu you also get to choose whether you connect to the NetGuardian 16S via craft port or LAN One of the two dialogs shown in Figure 4 4 1 will open You must have the correct password to read the NVRAM If connecting by LAN enter the NetGuardian 16S s Private or Public IP address Click the Read button The dialog will display the progress of the reading process When the read is complete the dialog box will close and the configuration file will be open in Edit16S Note Reading from the NetGuardian 16S s NVRAM will clear all configuration settings currently defined in the Edit16S wind
75. wn menu Choose from Ala time when alarm is declared set Pri time when primary notification device is notified and Sec time when secondary notification device is notified When you have made your choices click Submit to save your settings or click Cancel 33 12 2 System Alarms System Login Ports SNMP Filter IPA Point Groups Notification Devices Ping Targets Event Qual Relays Timers Time Settings Ca ER As System Base Expansion 1 Expansion 2 Expansion 3 ID Description Trap Pri Notify Sec Notify Group al em no s ne None Y None 1 Eastern Regior 10 No Dialtone Yes None x None i 1 Easten Regior X 11 Pager Que Overflow Yes None None 1 Eastern Regior 12 Pager Notify Failed i Yes kd o None mg None Fil Eastem Regior 13 Callout Notify Failed Yes v None 7 None 1 Eastern Regior 33 Unit Reset Yes 7 None X None 1 Eastem Regior 34 Lost Provisioning Yes v None None m 1 Eastern Regior 35 Intra Communication Fail Yes None 7 None 1 Eastern Regior 36 Private LAN not Active Yes Y None m None 1 Easten Regior 37 Public LAN not Active Yes None X None Y 1 Eastern Regior 38 Duplicate Private IPA Yes None m None vii Eastern Regior kd 39 Duplicate Public IPA Yes None v None 1 Eastern Regior 40 DCP Poller Inactive Yes None Y Noe 1 Eastem Re
76. y selected in the User Profiles area For each user the Access Privilege levels are Admin Allows user to change Login User Profiles and passwords Database Edit Allows user to edit the NetGuardian 16S configuration database Monitor Allows the user to monitor NetGuardian 16S alarm points 12 Control SD Monitor Modem Reach Through Telnet Allows user to operate NetGuardian 16S control relays Allows user to monitor serial port traffic Allows user to access NetGuardian 16 via dial up modem connection Allows user proxy access through reach through data ports Allows user Telnet and craft access to NetGuardian 16S 13 7 Ports Tab Configure Network Connections and Data Ports System Login Ports snme Filter IPA Point Groups Notification Devices Alarms Ping Targets Event Qual Relays Timers Time Settings Call List 2 te SS 7 r Craft Pot Ethemet Port Private pn dx Units Bi BaudRate 115200 7 UnitAddress 126 10 230 183 Word Fomat ant Subnet Mask 255 255 2550 Gateway 255 255 255 255 ID Description Baud WF mt I CRX In CRXOut ATSHead ATS Tail Port Type Pool BSU Address 2610230104 1 PCP Poling 115200 8N1 _ lonore _ Ionore Y 0 0 PTCP No Y 2 ASCII Device 115200 8N 1 lignore ligoe Y 0 0 RTCP No 3 Monitor RS 232 115200 8N1 lignore ligne Y 0 0 ICP No Y 4 Monito

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