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Student User Manual - Renton School District
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1. CENGAGE S N l d Learning October 2014 Assessment Training and Projects for Microsoft Office SAM Brief Student User Guide 4 Contents Introduction System Requirements Configuring Your Browser Supported Browsers Enabling JavaScript Internet Explorer Firefox for Windows Chrome for Windows Safari for Mac Setting Up Pop Ups IE Only Disabling Pop Up Blockers Internet Explorer Firefox for Windows Chrome for Windows Safari for Macintosh Third Party Pop Up Blockers Disabling Ad Blockers Setting Up Your Computer Necessary Software Monitor Resolution Windows 7 and 8 Mac OS X Viewing Applications on a Split Screen Windows Mac Tips for Mac Users How to Use SAM Logging in the First Time as a Pre registered Student Profile Information Logging into SAM as a New User Forgot Password 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM O oO Oo O 10 10 10 11 11 12 12 15 17 22 Existing Users Account My Account Notifications Help Sections My Sections Joining a Section Activities Activity Calendar Activity List Taking Assignments Adding a Product Searching for and Selecting an Assignment Taking Assignments from the Activity Calendar View Taking Always Available Assignments from Activity Calendar View Taking Assignments from the Activity List View Exam Assignments Training Assignments Using the Content Player Title Bar Assig
2. m Ends one training mode and takes you to the next NOTE If clicked while in practice mode it takes you to the next task Display when you are using the training s Observe and Practice modes Enable you to reset rewind pause and fast forward through the demonstration of each task Enable you to mute and unmute the audio presentation For Computer Concepts enables you to use Closed Caption _ Time Remaining No Limit Attempts Remaining 1 m Display when you are taking an exam m Indicate the time remaining for a timed exam Indicate the number of attempts you have to answer the question or complete the task Closes the Content Player m lf there are any unanswered questions or incomplete tasks the following warning displays There are unfinished tasks Are you sure you want to exit Click Yes to exit or No to return to the session If you exit you also see a summary of the session You can click Print to print the summary or click Close to end the session and return to the Preview Exam or Preview Training window Click Close to close the Preview window and return to the Exam Training or SAM Assignments page depending on where you clicked Preview IMPORTANT Do not use the X of the Windows control to exit the Content Player If you click the X of the Windows control you will lose your work 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 47 SAM Path Assig
3. Start Chrome Em On the Tools menu select Clear browsing data Select the following m Browsing history m Download history m Delete cookies m Cookies and other site and plug in data m Cached Images and other files oa Make sure the other check boxes are not selected gt l Click Clear browsing data Use this procedure to clear your browsing history on Safari On the Safari menu select Reset Safari Result The Reset Safari dialog box opens 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 63 3 Select the Clear History and Empty Cache check boxes 4 Make sure the other check boxes are not selected Ee Click Reset Logging Out Once you are done using SAM click the Logout link in the upper right corner of the page The SAM login page displays 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 64
4. erat 07 4 fot Anampa i PO pecten 0139 freer PIA 5 2010 Section DIE eer 2914 ee ee OL eee A E PMO feton 0129 fumme 04 4 PHD Section 029 are Ai Ti 2000 Saton 01 hueemer paii E 20 tectaon OLII fees D4 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 34 Searching for and Selecting an Assignment Before you can work on an assignment search for and select it Students can search for assignments through either the Activity Calendar or the Activity List Taking Assignments from the Activity Calendar View Use this procedure to begin an assignment using the Activity Calendar Navigate to the Activity Calendar view Narrow the list of assignments by selecting a Section from the drop down menu or an Assignment Type from the Activity filter Activity Calendar 552 Fall 2014 Fall 2014 2014 hd 7 Exa P o7 Set Calendar as default view A gt i Always Avaliable Assignments 0 z Z 0 Assignment Due pi Assignment Available eS Filtered for Exams A tie Select a Section Select a Section o September 2014 o Tue i Wed I Thy Fri L 5 4 5 3 NOTE Assignments that display with a gray badge become available that day Assignments with a red badge are due that day The assignments display only on their available or due date You can take the assignment between the availability and due date To take the assignment click the day it is available or due Select a day to view assignment
5. s Final Score 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 56 Reports You can view Exam Results and Training Progress from the Reports view You can also view Study Guides for exams and SAM Path assignments di Reports ch el OS Ce AV NS Sort Filter Activity Types Sort No data is currently available View all Reports Description of Report View Sections filter Select a section from the drop down menu All sections display by default Enter text for partial search functionality Filter Activity Types Select a type of activity to remove it from the list view Activity types that display in orange display in the Reports view NOTE Activity filters settings apply to the Activity Calendar Activity List and Reports pages Sort The Reports initially display by assignment name Click a heading row to sort by it Submitted The Submitted column displays the date and time when you submitted the activity View all Reports Click View all Reports to view every report from a section Different activity types have different reports A message displays if the report is not available for students to download The following are the reports you can download for each activity type m Exams Study Guide The Study guide lists tasks and provides links to training Results E Training 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 57 Training Progress m Pro
6. Note from Instructor o File Name Type Size Time Title Note No data available in table 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 60 Click Save Result The assignment displays in the Dropbox The file type name size and time submitted display CIS 101 Test Section Spring Section CIS 101 Test Section Sprinc OK 349 8 MB 99 94 available out of 350 MB Submit New File o Note from Files 0 2MB Instructor o File Name Type Size time Title Note Using Templates in Microsoft 0 2 Jun 30 2014 Wiss DO z CX MB 3 44 PM D You can also view notes from your instructors by clicking the view icon The note also displays in the Note column 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 61 Deleting a File in Dropbox To delete a file in Dropbox use the following procedure Click the Trash Can icon next to the name of the file you want to delete Result A warning prompt displays Click OK NOTE You cannot retrieve a deleted file Deleting a Note in Dropbox To delete a note in Dropbox use the following procedure Click the Trash Can icon next to the note you want to delete Result A warning prompt displays Click OK NOTE You cannot retrieve a deleted note Recovering and Resuming from a Crash or Lost Connection lf your computer crashes or you lose your connection to SAM during an exam or training you can restart once conditions return to
7. SAM 29 Activity Calendar By default the Activity Calendar displays when you log into SAM The Activity Calendar displays activities that become available and when they are due in a calendar format Activities a Activity Filters Activity Calendar 55 Exams Training le Projects Q SaM Paths Set Calendar as default view amp Always Available Assignments 2 Y a Assignment Due amp Assignment Available Deselect to make the Activity List o Aug ust 2014 o the default view e um o o o e E a E a E A 1 2 4 7 8 Current Exam Ej Exam g Exam Ey exam Day ie Project Pay ie Project a E Project 2 E Project 2 SAM Path o oa a Assignment Training Types 10 abl 12 13 14 15 exam E Exam Ey Exam Ey Exam Ey Exam y Exam E Exam Ey ie Project EE ie Project Ey le Project Ey ie Project ie Project E le Project By le Project B 17 18 19 20 21 22 Exam E xma exam g exam Exam E exam E exam Ey le Project EI le Project E ie Project E ie Project E ie Project E ie Project E ie Project E Ro SAM Path E 7 Training Eq Training NOTE The first time you log into SAM no sections display Register for a section in the Sections tab Set Calendar as default view By default the option box is selected for Set Calendar as default view To change the default view to the Activity List deselect the option box The next time you log into SAM the Activity List will display instead of the Calendar View Activity Cal
8. SAM URLs only Confirm that the Allow All Sites to m Click Manage Exceptions Show Pop ups check box is selected m n the hostname pattern field enter the URL http sam cengage com m In the Pop up exceptions dialog box click Done 6 In the Content Settings dialog box click Done to save your changes Safari for Macintosh Safari does not support disabling pop up blocking for individual URLs Turn off pop up blocking so that you can use SAM On Safari menu click Preferences Result The Preferences dialog box opens 2 Click the Security tab the Click the Security tab tab Ea Deselect the Block pop up windows check box 4 Close the Preferences dialog box to save your changes You can turn off pop up blocking on the menu bar using the following procedure Click the Safari menu 2 Deselect the Block Pop Up Windows option NOTE Safari does not support disabling pop up blocking for individual URLs Turn off pop up blocking so that you can use SAM Alternatively you can turn off pop up blocking from the menu bar using the following procedure Click the Safari menu 2 Deselect the Block Pop Up Windows option 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 7 Third Party Pop Up Blockers Third party Internet Explorer Firefox and Chrome toolbars offered by companies like Yahoo Google and Ask com may include pop up blockers Deactivate this feature either
9. Using the Content Player You use the SAM Content Player to take exams and trainings assignments There are three areas in the SAM Content Player E Title Bar E Questions Area E Control Panel Home Insert Page Layout References v f _ z gt is Find Bell MT 7j24 VJA A lt 7 7 8G i B Ba AaBbCcL AaBbCcL AaBbCe ab_ Replace Paste a BI U abe x x aby Sy Oe ES TNormal 1TNoSpaci Heading1 Caas Ly Select Clipboard ont r Styles E Editing Navigation Search Document E oo amp Ss PENTANECH Contents 4 Warranty Register the warranty BA Penta Tech Printers Printing with Microline Troubleshooting Support Information Documentation Tech Support Notices wv m Page 1of7 Words 464 MS Word 2010 Question 1 HRZ 100 Create a new blank document a5 Control Panel Show Task List Task WD2267 eae Time Remaining No Limit Attempts Remaining 1 Title Bar Assignment Information The title bar of the Content Player s window lists general information about the assignment including m Your name m The name of the assignment Question Area Assignment Questions and Tasks The question displays either the question you need to answer or the simulated task you need to complete Follow the displayed instructions 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 45 When you begin a training a window
10. completely or for the URL http sam cengage com only Refer to the toolbar s documentation for instructions on how to disable this feature Disabling Ad Blockers Third party add ons and extensions for Internet Explorer Firefox and Safari may block the display of ads This may cause issues if one of the SAM URLs is present on the block list To prevent this disable the ad blocker for the URL http sam cengage com Refer to the ad blocker s documentation for more information 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 8 Setting Up Your Computer You need the following computer settings to run SAM Necessary Software You need the following software on your computer to use SAM m Adobe Flash Player Required to use the simulations in exams and training Links to this component are on the right side of the Home page under Software Click the link or go to http get adobe com flashplayer and follow the installation prompts Microsoft Office 2010 or 2013 Professional for Windows specifically Access Excel PowerPoint and Word Required to complete projects Go to http office microsoft com en us products FX100487411033 aspx pid CL100571081033 amp ofcresset 1 if you need to purchase and download Microsoft Office for Windows NOTE You cannot use Microsoft Office 2007 for Windows or 2008 for Mac m Adobe Reader Required to read SAM user manuals Go to http get adobe com reader if yo
11. describing the training task displays Click Continue to proceed with the training Control Panel Content Player Controls The control panel at the bottom of the page displays the Content Player controls These include Show Task List These controls enable you to do the following m Open and close the menu of questions Show Task List m Select specific questions to answer m Select tasks to perform For training assignments different SAM versions and training types have different controls m Intro Provides a basic summary of the task m Observe mode Provides audio and visual instructions for the task m Practice mode Helps you perform the task by providing audio and visual prompts m Apply mode Enables you to perform the task without assistance m CC Enables you to use Closed Caption The following are controls for various course subjects Course Subject is Practice Microsoft Office2010 C observe pS Practice EN NPY Microsoft Office 2013 Computer Concepts training about Windows or the computer Control Panel Content Player Controls Continued Task WD18 m Displays when you are taking an exam m Displays the ID of the current task or question i lt Question Enables you to go to the previous or next gt zoti i question in the task list 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 46 Vi Task Complete m Displays when you are using training
12. details for a day Result The Assignment Details window displays Click X on the window to close Computer Concepts Test 1 Available Date 08 10 2014 00 00 AM Due Date 09 11 2014 11 59 PM Attempts Allowed 1 Attempts Remaining 1 Incorrect Actions Per Task 3 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 35 Click the assignment name Result The Assignment Start or Project dialog box displays Computer Concepts Test 1 Instructions Read each task completely before attempting it Some tasks contain multiple steps Exam Details Incorrect actions allowed per performance task 3 SAM exam can be retaken No SAM exam retakes allowed 0 SAM exam retakes remaining 0 You are about to start the exam Once you begin you cannot stop and restart it Your exam receives a score whether or not you complete all the questions Do you want to start this exam Click Start to begin an assignment Result Either the Content Player or Project dialog box displays The Connected Computer Description A private corporate network for use by employees to coordinate e mail and communications intranet A private secure path across a public network usually the Internet extranet Type of network that allows an organization to permit outsiders like customers or suppliers to access part of its network Network architecture in which one or more high powered computers provide resources or services to other computers
13. displays Always Available Always Available Assignments display in the top left corner with the number of assignments that are always available m Click the dropdown menu m Select the activity type you want to view by selecting the check box All activity types are enabled by default m Click the assignment name to launch the assignment Hover over functionality Point the mouse at any activity on the calendar Result Text displays with assignment details including the due date Switch month Select the arrow next to the month to navigate the calendar Activity List Click the Activity List view to see a list of all activities The Activity List displays assignments from all sections by default From this menu you can select assignments to begin The Activity List displays the assignment name type availability due date section and status Assignments that you completed and have no more attempts available do not display in the Activity List 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 31 Activity List s All Sections amp Exams A Training TE Projects Q SAM Paths Readings Ea Alw Microsoft Office 2010 Illustrated First Course Reading Always SPRING_MONDAY_SECTION SPRING 2012 Microsoft Office 2010 Illustrated First Course Reading Always ae Microsoft Office 2010 Illustrated First Course M Sections filter Select a section from the dropdown menu All sections display by default Ente
14. normal Log in navigate to the Activities List view and select the assignment The Content Player begins where you lost connection and SAM saves any complete questions and tasks If you have a problem logging back in to SAM or re starting the Content Player clear your browser s temporary Internet and history files using the following procedures Internet Explorer Use this procedure to clear your browsing history on Internet Explorer Start Internet Explorer On the Tools menu select Delete Browsing History Result The Delete Browsing History dialog box opens Ew Select the Temporary Internet Files and History check boxes oa Make sure the other check boxes are not selected O5 Click Delete 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 62 Firefox for Windows Use this procedure to clear your browsing history on Firefox Start Firefox On the Tools menu select Clear Recent History Result The Clear Recent History dialog box opens Select the appropriate Time range to clear from the drop down menu If in doubt select everything 4 Select the Browsing amp Download History and Cache check boxes the Select the Browsing amp Download History and Cache checkboxes amp Download History and Cache check boxes Make sure the other check boxes are not selected 6 Click Clear Now Chrome for Window Use this procedure to clear your browsing history on Chrome Safari
15. on the network client server A network where each computer is equal to others and maintains its own operating system and application per to peer software pe This is what displays if you selected an Exam 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 36 Taking Always Available Assignments from Activity Calendar View Use this procedure to begin Always Available Assignments Navigate to the Activity Calendar view Narrow the list of assignments by selecting a Section from the drop down menu or an Assignment Type from the filter bar Result The Calendar view updates Activity Calendar PTA Fall 2014 Fall 2014 2014 B in 7 training TE LAM Proiect osam Patt pS e a Eg Always Available Assignmentsia v S Assignment Due Assignment Available lect a Section a o August 2014 o Set Calendar as default view 10 11 i Exam tE Provect BI e Projec E Provect E Q A a sam Path OR R Sam Pach B Training la Click the Always Available Assignments drop down menu Result A list of assignments displays Readings WExams MiIraining Projects MHSAM Paths Computer Concepts Test 1 4 Computer Concepts Test 1 Training Oa Select a check box to enable or disable assignment types 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 37 Click the activity name The Assignment Start or Project Start dialog box displays Computer Concepts Test 1 Training In
16. or you can enroll in new sections You are either enrolled automatically or wait listed depending on how the instructor set up the course 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 26 My Sections View the sections in which you are enrolled using the following procedure 1 On the Navigation bar click Sections Result The My Sections page displays and you see a list of sections in which you are enrolled or wait listed Sections Term Year CIS 101 intro to Computers Summer 2011 Summer 2011 gt white jon Accepted CIS 101 Test Section Spring 2014 Test white jon Accepted Microsoft Office 2010 illustrated First Course Microsoft Offic Microsoft Office 2010 illustrated First Course singh naveeninst Accepted The My Sections initially display by section name To sort the sections click a heading row to sort by it To filter by instructors Click the Instructor drop down menu and select the appropriate instructor from the list Instructor All Albracht Stephanie Cedrone Chris Kaul Karishma O Donnell Maureen To view section details Click the section s Name to view the section name course name term instructor and required textbook Result The Section Details window displays Section Details Section Name College of Southern Nevada Course Name Fall 2012 Term Year Fall 2012 Instructor white jon Textbook s Computer Literacy BASICS 4th Edition A Comprehensiv
17. Boston MA 02210 SAM 5 Firefox for Windows Use this procedure to turn off pop up blocking entirely or for the SAM URLs only a Start Firefox rt Start Firefox On the Tools menu click Options Result The Options dialog box opens 3 dick the Content tab the Click the Content tab tab You can turn off Pop up blocking completely or for SAM URLs only To turn off Pop up blocking To turn off pop up blocking for completely SAM URLs only Confirm that the Block pop up m f not selected click Exceptions to windows check box is not selected the right of the check box m In the Address of website field enter the URL htto sam cengage com m Click Exceptions to the right of the check box Result The Allow Sites Pop ups dialog box displays m Click Allow 5 On the Allow Sites Pop ups dialog box click Close 6 In the Options dialog box click OK to save your changes Chrome for Windows Use this procedure to turn off pop up blocking entirely or for the SAM URLs only On the Customize and Control Google Chrome menu in the upper right corner of the browser window click Settings Result The Settings dialog box opens eo Click the Show Advanced Setting link oa Click Content Settings 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 6 You can turn off Pop up blocking completely or for SAM URLs only To turn off Pop up blocking To turn off pop up blocking for completely
18. Center Street Boston MA 02210 SAM 51 When you have finished the project m Save the project files m Return to the Project dialog box CMPTR Excel 2010 Chapter 13 Practice It 1 Download the instructions and start files for the project After you complete and save the project click Browse to select and upload the project file Click Submit to turn it in Instructions Click the Download link to open the instruction fle and follow the directions to complete the project is Download Instructions ey Start Files Click the link s to save the start file s to your computer 3 CMPTR_Excel2010_Ch13_Plia_FA060814LA060814_1 xIsx Assignment Submission Click Browse to navigate to your completed project file on your computer Confirm that the _ filename s match the filename s in italics Click Submit to turn in Attempt Number 1 for grading ens eget ere a ania Browse No files selected m Click Browse to navigate to your completed project file on your computer m Confirm that the filename s match the filename s in italics Click Submit Result SAM grades the project automatically NOTE SAM checks the uploaded project file to verify the filename file type size and run a virus scan If any of these checks fail a message displays Fix the specified error and upload the completed project file 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 52 Dealing with Project Errors When yo
19. M verify that JavaScript is enabled on your browser To confirm its status use the procedure appropriate to your browser Internet Explorer Use this table to enable JavaScript on Internet Explorer On the Tools menu select Internet Options Result The Internet Options dialog box displays Click the Security tab Click the Trusted Sites icon 1 Click Custom level Result The Security Settings Internet Zone dialog box opens Scroll to the Scripting section Under Active Scripting confirm that the Enable radio button is selected Click OK to close the Security Settings Internet Zone dialog box Click OK to close the Internet Options dialog box Firefox for Windows Javascript is enabled by default in Firefox To verify if Javascript is enabled use this procedure Start Firefox m In the Address Bar enter about config m Press Enter Result The A warning box displays Click the button labeled I ll be careful promise Result The about config window displays In the Search box enter javascript enabled Result The list filters to display javascript enabled 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 3 In the Value column to the far right verify that True displays If False displays indicating that Javascript is disabled right click True and select Toggle Result True displays indicating that Javascript is enabled Chrome for Windows Follow this
20. The Connected Computer Click the Description on the left then click the Term on the right that matches the description Description Type of network that allows an organization to permit outsiders like customers or suppliers to access part of its network A network where each computer is equal to others and maintains its own operating system and application software A private corporate network for use by employees to coordinate e mail and communications A private secure path across a public network usually the Internet Network architecture in which one or more high powered computers provide resources or services to other computers on the network intranet extranet client server peer to peer Show Task List Q Task CONCEPTS3202 Time Remaining No Limit Attempts Remaining 3 3 Follow the instructions that display In the Control Panel click Exit to close the Content Player A message displays if there are any incomplete questions Click Yes if you want to exit or click No to continue working on the exam SAM does not grade incomplete questions IMPORTANT Your exam does not submit if you close the Content Player by closing the browser window 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 42 Training Assignments Use the following procedure to take a training assignment NOTE Close all applications other than your browser and additional browser windows or tabs unless ot
21. close the Tabbed Browsing Settings dialog box Click OK to close the Internet Options dialog box Disabling Pop Up Blockers To use SAM disable pop up blocking software on the browser for the URL http sam cengage com Use the procedure appropriate to your browser to disable pop up blocking Internet Explorer Use this procedure to turn off pop up blocking entirely or for the SAM URLs only Start Internet Explorer On the Tools menu click Internet Options Result The Internet Options dialog box opens Click the Privacy tab You can turn off pop up blocking completely or for SAM URLs only To turn off Pop up blocking To turn off pop up blocking for completely SAM URLs only To disable pop up blocking completely To disable pop up blocking for SAM confirm that the Turn on Pop up URLs only Blocker check box is not selected m Confirm that the Turn on Pop up Blocker check box is selected NOTES m Under Pop up Blocker click Settings Result The Pop up Blocker Settings You can also turn off pop up blocking dialog box opens entirely on the menu bar following these steps m In the Address of website to allow m On the Tools menu click Pop Up field enter http sam cengage com Blocker m Click Add m On the Pop Up Blocker menu m Click Close to return to the Internet click Turn Off Pop Up Blocker Options dialog box m Click OK to save your changes 2014 Cengage Learning 20 Channel Center Street
22. ct an instructor from the Instructor drop down menu to see the sections offered m Click a column head to sort by it NOTE If a course has multiple instructors a carat displays Click the carat to view all instructors Result The available sections for the selected instructor display 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 28 Fall 2014 2014 Word Level 1 Anderson David Accepted Click the Join Section icon Result A confirmation message displays Join Section Results You are accepted into Section Microsoft Office 2010 Illustrated First Course Click Activities to view your SAM assignments NOTE Depending on your instructor s section settings you may be auto enrolled into the section or wait listed Click the Close icon Result You return to the Join a Section page The course no longer displays in the Join a Section list Activities You can view and take assignments from either the Activity Calendar or Activity List view The Activity Calendar displays assignment available and due dates on a calendar The Activity List displays assignment details in a list format NOTE By default the option box is selected for Set Calendar as default view To change the default view to the Activity List deselect the option box The next time you log into SAM the Activity List will display instead of the Calendar View 2014 Cengage Learning 20 Channel Center Street Boston MA 02210
23. ction B Fall 2074 5 2044 lect a section to display its Gradebook Section A Fall 2074 Fall 2074 2074 CIS 101 Test Section Spring 2014 Result The Gradebook displays for the selected section m If the Instructor set up the Gradebook to display in percentages students can view the weights for all assignment types m If the Instructor set up the Gradebook to display in points the weights do not display for all assignment types Gradebook set up to display percentages Gradebook Fert C S 101 Test Section Spring 2014 v Final Score Gradebook set up to display in points Final Score 36 of 1155 36 619 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 55 m Instructors decide whether or not to display the Gradebook to students as well as what elements of the Gradebook to display Final Score Scores and Weights m f your instructor has set up the Gradebook for the section to display to students you can view the score information for each assignment You may have to wait for a specified date m f your instructor has not set up the Gradebook for the section to display to students the following message displays SAM cannot display the gradebook at this time Either your instructor has not given you access or you have no scores to display Assignments are grouped by their Type Click the arrow icon to expand an assignment type Result The list of assignments for the expanded Type display
24. e Compact and Repair Database Completing a Reading Assignment If your instructor has selected a Cengage eBook for your section the instructor can assign readings from that book If you have purchased that eBook through Cengage Brain http www cengagebrain com you can read that book online from within SAM using the following procedure Select the reading assignment from the Activity Calendar or Activity List view wooo i eO You purchased the eBook through The name of the Reading Assignment is Cengage underlined Click the name of the Brain http www cengagebrain com assignment and another browser window or tab opens You have not purchased the eBook yet The assignment name is underlined You are prompted for a license that can be purchased through Cengage Brain If this is the first time you have accessed the eBook the MindTap Service Agreement displays Click Accept to continue or click Decline Result The eBook displays 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 54 Gradebook Gradebook enables you to view your assignment scores for each section in which you enrolled including scores for the SAM Exams Project Assignments Training Assignments and Custom Assignments To select a section E Select the Gradebook tab m Select a Section from the drop down menu NOTE Entering text begins the search Gradebook Select Section Section A Summer 2014 Summer 2014 2014 SS Se
25. e Guide to ICs 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 2 Joining a Section Use the following procedure to join a section You can join sections only if the instructor enables auto enrollment SAM places you on the waiting list if instructors do not enable auto enrollment The instructor decides whether to enroll you On the Navigation bar click Sections Result The My Sections page displays You can view a list of sections in which you are enrolled Sections 552 My Sections S CC u 7 Term Year instructor Status CIS 101 intro to Computers Summer 2011 Summer 2011 white jon Accepted CIS 101 Test Section Spring 2014 Test white jon Accepted Microsoft Office 2010 illustrated First Course Microsoft Offic Microsoft Office 2010 Illustrated First Course singh naveeninst Accepted i To join a section use these steps e m Click the Join a Section tab Result A list of available sections displays Join a Section nstructor All l U Section Term Year Course Name instructor Join Section section1 section1 2013 section1 new Admin C sk 2 section10 w 2012 db inst10 inst10 section100 one 2011 civil verma abhishek c section1009 summer 2012 khgjghghgkhg s section1009 2 summer 2012 jjghhjgjhg instructor inst1009 section101 section101 2010 section101 data test i section102 section102 2010 section102 gt data test r To select an instructor use these steps m Sele
26. endar Display The Activity Calendar displays Exams Training Projects and SAM Paths Badges display next to the activity type A gray badge indicates the assignment becomes available that day A red badge means the assignment is due that day The number in the badge refers to the number of activities of that type Hover over a badge to display the assignments and Due Dates Click the hyperlink to begin the assignment 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 30 Filter Activity Types Activity types that display in orange display in the Activity Calendar view Select an activity type to hide it from the calendar view The Activity types that display in blue do not display in the Activity Calendar View NOTE Activity filters settings apply to the Activity Calendar Activity List and Reports pages Sections filter Select a section from the dropdown menu All sections display by default Enter text for partial search functionality Click a day to display the Daily Assignments dialog box The dialog box displays additional assignment details including the due date and time number of attempts allowed and how many times you attempted the assignment Unavailable assignments The assignment name displays in gray in the dialog box if the assignment is not available or past due Begin an assignment Select an assignment from the Daily Assignments dialog box to begin Result The Assignment Start or Project dialog
27. haracters maximum 20 characters and cannot contain any of the following gt S I gt lt amp ID optional Maximum 20 characters and cannot contain any of the following S H I gt lt amp Communication Email optional Maximum 128 characters Secret Question Select a secret question from the drop down menu Secret Answer Enter an answer to the selected Secret Question Blackboard ID Enter your Blackboard ID IMPORTANT The username email and password you enter become your login credentials for Cengage Brain http www cengagebrain com If you have a Cengage Brain account use that username and password when you register for SAM See Login Help 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 16 Logging into SAM as a New User Follow these steps when you log into SAM for the first time In your browser enter http sam cengage com in the Address field and press the Enter key Result The SAM Login page displays Username Password Forgot your password Click the New User button Enter your school s Institution Key New User Please enter your 8 digit Institution Key 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 17 Click Submit Result A confirmation message displays to verify the institution s identity Confirm Institution Institution Key Institution Name test institution1 Confirm this is the cor
28. he Forgot your password button Result The Retrieve Your Password dialog box displays Retrieve Your Password Username _ 2 Enter you username and click Continue In the dialog box that displays enter the answer to the security question and click Submit Retrieve Your Password Answer your security question to confirm your identity Username username sam com Security Question What is your father s middle name Answer Hank x Contact Tech Support if you can t remember your answer Result SAM sends an email to your email address on record with a link to reset your password Open the email and click the password reset link Follow the instructions to reset your password 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 22 Existing Users If you are an existing user completed your initial login to SAM use the following procedure to log in IMPORTANT SAM supports single sign on SSO with Cengage Brain http www cengagebrain com enabling you to use the same username and password for both systems If you are a returning SAM user the first time you log in to the SAM environment SAM checks Cengage Brain for an existing account If you have an account a prompt displays enabling you to enter your Cengage Brain password to link the SAM account with Cengage Brain Use your SAM password on subsequent logins to SAM In your browser enter http sam cengage com in the Address field and p
29. he My Profile dialog box from step 8 to continue Result The Terms and Conditions page displays Terms amp Conditions This is a legal document between Course Technology Cengage Leaming Course Technology and you Course Technology t wiling to license the Software to you only upon the condition that you accept all of the terms contained in this license agreement If you agree to all of the terns contained in this license agreement please so indicate by selecting the AGREE option below if you do not agree to the terms of this license agreement please select the DISAGREE option below If you elect to decline and have purchased your User Manual for the Software User Manual you may return it to Course Technology to the address noted below along with all packaging proof of purchase and a letter from the institution on whose system the Software is installed certifying that no user profile has been created for you If Course Technology receives these materials within 20 days of your purchase of the User Manual Course Technology will issue a refund to you for any fee paid by you for the retumed User Manual License Agreement License Grani Course Technology Cengage Lesming Course Technotogy granis to you subject to termination as provided in this License Agreement a nonexclusive nontransferable ficense License to use the Skils Assessment Management computer software as accessed through a focal area network of single central pr
30. herwise indicated by your instructor This ensures that the SAM Content Player performance is not affected Select a training assignment from the Activity Calendar or Activity List If your instructor specified a password for the assignment SAM prompts you for it Enter the password and click OK Result The assignment details display in a new window listing information about the training including m The name of the assignment m When the training is due Computer Concepts Test 1 Training Instructions Read each task completely before attempting it Some tasks contain multiple steps Training Details Due Date Always Available Do you want to start this training Cancel 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 43 Click Start Result The Content Player starts See Using the Content Player for further information Follow the instructions The Connected Computer Types of Networks Continue 00 01 10 Show Task List Wer i Q Observe KA Apply M urpe rai g mS Task Complete m an wa Click Exit in the Control Panel to close the Content Player when you are done A message displays if there are any incomplete tasks Click Yes if you want to exit or click No to continue working on the training IMPORTANT Your training does not submit if you close the content player by closing the browser window 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 44
31. ice 2013 Professional for Windows Professional Plus RT and Office 365 Home Premium University NOTE Refer to your Microsoft documentation for current disk storage requirements For up to date system requirements for Microsoft products refer to the following pages on the Microsoft website E For the Windows 7 operating system http windows microsoft com en us windows products system requirements E For the Windows 8 operating system http windows microsoft com en us windows 8 system requirements Configuring Your Browser You need to enable the following settings on your browser Supported Browsers You can access SAM using the following browsers Operating Systems Supported Browsers Windows 7 8 and 8 1 Internet Explorer 9 through 11 for 32 bit or 64 bit versions of Windows Firefox latest version and latest 1 Chrome latest version and latest 1 NOTES m SAM 2010 Assessment and Training content is not tested on Chrome m Compatibility Mode is not supported for Internet Explorer Mac OS X 10 7 or higher Safari 7 0 and Firefox latest version and latest 1 Confirm these settings in your browser 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 2 m JavaScript is enabled Pop up blocking is disabled either entirely or just for the SAM URL http sam cengage com Ad blocking software is disabled for the URL http sam cengage com Enabling JavaScript To use SA
32. is project Start Cancel 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 50 Click Start to display the project instructions Result The Project Instructions Start File and Assignment Submission window displays CMPTR Excel 2010 Chapter 13 Practice It 1 Download the instructions and start files for the project After you complete and save the project click Browse to select and upload the project file Click Submit to turn it in Instructions Click Download link to open the instruction fle and follow the directions to complete the project Download Instructions 6 Start Files Click the link s to save the start file s to your computer CMPTR_Excel2010_Ch13_Plla_FAQ60814LA060814 1 xlsx Assignment Submission Click Browse to navigate to your completed project file on your computer Confirm that the flename s match the flename s in italics Click Submit to turn in Attempt Number 1 for grading 1 CMPTR_Excel2010_Ch13_Pila_FA060814LA06 0814 2 xlsx eo ee Browse No files selected Click Download Instructions Result A standard download dialog box displays To save the file to your local disk select the Save File option box and click OK Click the download links for the start file and other project files if any Result A standard download dialog box displays To save the file to your local disk select the Save File option box and click OK 2014 Cengage Learning 20 Channel
33. ity List You can take exams training projects and SAM Path assignments in SAM or launch into the MindTap reader Some assignments are password protected Instructors provide the password Enter the password at the prompt Adding a Product Depending on how your institution licensed SAM you may need to enter Key Codes to access specific assignments like readings exams training and projects If this is the case your assignments display as inactive until you add the necessary product using the following procedure Navigate to the Activity List view Assignments that require a Key Code display with Key Code Required in blue text Conpagecom tuchevre ete t De O WALANG Cenfigen JE Bronse OR Orice mote B lemang Tipe Hew te mn D Cengage SSL VON T OU Adersinanateen Uiit Q Live Decurrente Cee E Farert Sonia DIREY Select Inetition 2 Meda Login F Regreition taning How t Activities 2O10 Section 0123 Sumwner 2 SS 2010 Section 0123 Summer 2014 SS 2000 Training C702 Key Code Nequred Tre 2019 Section 0123 Summer 2 j SS ACCESS 0324 Key Code Reawred Probect Away 5 Dote Section 01 23 Summer 2014 5 Access freject 912 Key Code Sequired praec T 5 TOLO Section 0123 Suewner 2 SS AL Accent O82 Kay Cose Regard Project ss 55 2019 Sertion 0123 Summer 2014 SS LL Wore 0123 Key Code Required Promect 65 2010 Section 0123 Huewmner 2 5 PROLITE 2090 OPO Key Code heourec Prge wort SS POD Section 017 S
34. jects Download submitted project file Study Guide The Study guide lists tasks and provides links to training SAM Paths Study Guide The Study guide lists tasks and provides links to training Viewing Reports To view a report use this procedure a On the Taskbar click Reports Use the Activities filters to locate a specific assignment type Exams Training Tore or SAM Paths 3 on On the Section drop down menu select the appropriate section Section On the Section drop down menu select the appropriate section down menu select the appropriate section You can view individual reports study guides or view all reports for the selected section m Click the Report icon to the right of the appropriate assignment to open and view the report m Click the Study Guide icon to the right of the appropriate assignment to open and view the study guide m Click View all Reports to view all reports for the selected section Reports DEAT 2014 7 55F hl Erami Summer 2014 gt di 6 oe View Study Guide View all reports for the selected section 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 58 Student amp ReportName Results amp ResultID 4580049 7 z j a l Find Next Pont using FOE Exam Results Sunday August 10 2014 Student James Smith Click to close the report window Section Summer 2014 08 07 2014 To close the report click the X icon in the upper
35. ld projects and just in time remediation to help students master essential computing skills SAM offers exams training projects and path based assessment and readings The student manual introduces the basic functions of SAM System Requirements Your workstation must meet the following minimum system requirements to use SAM Requirements Computer Audio and Video Network Software and Disk Storage m Processor Intel Pentium 4 or higher processor required Intel Centrino or an equivalent multi core processor recommended m Memory 512 MB RAM required 1 GB RAM recommended m Operating Systems Windows 7 32 or 64 bit or Windows 8 8 1 32 or 64 bit Mac OS X 10 7 or higher m Graphics SVGA m Resolution Minimum recommended 1280 x 800 m Color 32 bit m Video Memory 64 MB minimum 128 MB recommended m Video Card Modern DirectX compatible Internet Connection 56K modem minimum broadband connection cable DSL T1 or ISDN recommended persistent connection required m Web Browsers 4 MB m Adobe Flash Player 11 recommended versions 10 2 or higher have been tested and are supported versions prior to 10 1 are not supported 2 MB 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 1 Requirements m Adobe Reader 8 minimum 9 recommended 22 4 MB m SAM Projects For SAM 2010 Projects Microsoft Office 2010 Professional for Windows For SAM 2013 Projects Microsoft Off
36. n multiple steps Exam Details Incorrect actions allowed per performance task 3 SAM exam can be retaken Mo SAM exam retakes allowed 0 SAM exam retakes remaining 0 You are about to start the exam Once you begin you cannot stop and restart it Your exam receives a score whether or not you complete all the questions Do you want to start this exam 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 39 Click Start to begin an assignment Result Either the Content Player or Project Dialog box displays The Connected Computer Click the Description on the left then click the Term tthe right ti Description A private corporate network for use by employees to coordinate e mail and communications intranet A private secure path across a public network usually the Internet Type of network that allows an organization to permit outsiders like customers or suppliers to access part of its network Network architecture in which one or more high powered computers provide resources or services to other computers on the network client server A network where each computer is equal to others and maintains its own operating system and application er to peer software ps ps This is what displays if you selected an Exam 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 40 Exam Assignments Use the following procedure to take an exam NOTE Before you start an exam close all a
37. ncepts Test 1 Available Date 08 10 2014 00 00 AM Due Date 09 11 2014 11 59 PM Attempts Allowed 1 Attempts Remaining 1 Incorrect Actions Per Task 3 Computer Concepts Test 1 Training Available Date 03 10 2014 00 00 AM Due Date 09 11 2014 11 59 PM 2014 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 48 Click an assignment on the list At the assignment window that displays click Start Result The Content Player displays The Connected Computer Click the Description on the left then click the Term on the right that matches the description Description A private secure path across a public network usually the Internet Network architecture in which one or more high powered computers provide resources or services to other computers on the network A network where each computer is equal to others and maintains its own operating system and application software A private corporate network for use by employees to coordinate e mail and communications Type of network that allows an organization to permit outsiders like customers or suppliers to access part of its network intranet extranet client server peer to peer Show Task List QQ Task CONCEPTS3202 Time Remaining No Limit Attempts Remaining 3 NOTE You need to complete the activities in the order in which they display instructor assigned them 3 Follow the instructions for the assignment Click Exit in the Control Pa
38. nel to close the Content Player A message displays if there are any incomplete questions Click Yes if you want to exit or click No to continue working on the exam SAM does not grade incomplete questions IMPORTANT The exam or training assignment does not submit if you close the content player by closing the browser window 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 49 Project Assignments Projects are SAM assignment types which require you to work in the appropriate Microsoft application When working on a project download instructions and a start file to your computer Use the start file to complete your work with the appropriate Microsoft application Upload the completed file back to SAM for grading Starting and Submitting a Project Use this procedure to take and then submit a project assignment in SAM Select a project from the Activity Calendar or Activity List Result The project list displays CMPTR Excel 2010 Chapter 13 Practice It 1 Available Date 03 10 2014 00 00 AM Due Date 09 11 2014 11 59 PM Attempts Allowed 3 Attempts Remaining 3 Click to select a Project from the list Result The Project details display CMPTR Excel 2010 Chapter 13 Practice It 1 Instructions Read each task completely before attempting it Some tasks contain multiple steps Project Details Maximum number of submissions allowed 3 Number of submissions you have remaining 3 Do you want to start th
39. nment Information Question Area Assignment Questions and Tasks Control Panel Content Player Controls Control Panel Content Player Controls Continued SAM Path Assignments Project Assignments Starting and Submitting a Project Dealing with Project Errors Wrong Key Wrong Name Wrong Format Wrong Application Virus Detected 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 23 24 24 25 26 26 27 28 29 30 31 33 33 35 35 37 39 41 43 45 45 45 46 46 48 50 50 53 53 53 53 53 54 Maximum File Size Exceeded Completing a Reading Assignment Gradebook Reports Description of Report View Viewing Reports Report Viewer Controls Dropbox Adding a File in Dropbox Deleting a File in Dropbox Deleting a Note in Dropbox Recovering and Resuming from a Crash or Lost Connection Internet Explorer Firefox for Windows Chrome for Window Safari Logging Out 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 54 54 55 57 57 58 59 60 60 62 62 62 62 63 63 63 64 Introduction SAM Skills Assessment Manager is a web based application that measures student proficiency in Microsoft Office software and technology related topics SAM teaches Microsoft Word Excel PowerPoint Access Outlook and Internet Explorer in addition to foundational computer concepts SAM uses skill based assessments interactive training real wor
40. nments SAM Paths are assignments consisting of sequential combinations of exams and training Supported path combinations include the following E Exam gt Training gt Exam Use this path to test students on a topic provide remedial training for any errors and re test students for proficiency Training gt Exam Use this path to train students on a topic and test their proficiency Exam gt Training Use this path to test students on a topic and provide remedial training for errors NOTE You need to complete SAM Path Assignments in the order that they are listed Select a SAM Path from the Activity Calendar or Activity List If your instructor specified a password for the assignment SAM prompts you for it Enter the password and click OK Result The assignment details display in a new window listing the assignment name instructions incorrect actions allowed per task and question if the exam can be retaken and for how many times the number of retakes remaining Exam 3 Available Date 08 09 2014 00 00 AM Due Date 08 10 2014 11 59 PM Attempts Allowed 1 Attempts Remaining 1 Incorrect Actions Per Task 3 Computer Concepts Test 1 Available Date 02 09 2014 00 00 AM Due Date 08 10 2014 11 59 PM Computer Concepts Test 1 Exam Available Date 8 9 2014 Due Date Attempts Allowed 1 Attempts Remaining 1 Incorrect Actions Per Task 3 Computer Concepts Test 1 Training Available Date After Exam Due Date Computer Co
41. ocessing unit Workstation any accompanying printed information refating to the Software including the User Manual collectively the Software The Software is subject to protection under the copyright trade secret laws where applicable and other intellectual property laws of the United States and other jurisdictions With this License you scquire only the right to use the object code version of the Software while the License is in effect and do nat soguire any nights of oamership in the Software You shall not be considered to be an Owner of a copy and shall not have nghis granted under 17 USC Sec 117 to make adaptations of the Software You may use the Software on a4 single microcomputer by accessing the Software through the Workstation License Prohibitions You may not rent sell lease lend sublicense give or permit access to the Software to any third party remove or obscure Course Technology s W proprietary nights notices alter decompile or disassemble nor attempt to alter decompile Click Agree to agree to the terms Result The Activity Calendar displays Activity Calendar f s e EO EC E mT a Always Available Assignments 0 2 Assignment Due Assignment Available s4 o August 2014 o 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 21 Forgot Password If you forgot your password use this procedure to reset your password On the SAM Login page click t
42. ocument to an HTML document and you do not have the original start file download a new start file from the Project information through the Activity List or Activity Calendar and start over Wrong Application You used an application other than Office 2010 2013 to work on a project file SAM rejects project files created by applications such as Office 2008 for Macintosh WordPad for Windows Any version of the full Office 2007 suite This requires SAM 2007 Any third party application that supports Office 2010 2013 file formats 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 53 Virus Detected Run an anti virus utility to disinfect your computer and any other computer on which the file might be stored Popular products include Norton AntiVirus and McAfee VirusScan The anti virus utility does one of two things to the project file If possible it disinfects the project file and you can submit it again The anti virus utility could quarantine or delete the file Download the project file again from the Project information through the Activity List or Activity Calendar and start over Maximum File Size Exceeded This occurs if the file you are uploading is has exceeded the maximum size Office 2010 1741 KB Office 2013 5 MB To fix this edit the file remove any extra content and upload it again For Access projects compress the database prior to submission to SAM From the Office menu select Manag
43. on to display on the left i Click and drag the lower right corner of the window so it fills the left side of the screen 3 Start Start the application to display onthe right Start the application to display onthe right to display on the right Ea Click and drag the lower right corner of the window so it fills the right side of the screen Drag the window to position it NOTE If you use OS X version 10 6 or greater you can purchase an app called Split Screen from the App Store to split the screen display If you use a computer in the lab always ask the lab administrator before you install an application Tips for Mac Users If you use a Mac you can use the same procedures for enabling JavaScript cookies and pop ups on your browser If you use an Apple Mac computer to access SAM you may find the following tips helpful When instructions direct you to press the Windows Ctrl key do the following depending on your keyboard m Using a Mac with an Apple keyboard press the Command key instead m Using a Mac with a generic USB keyboard press the Ctrl key You may need to press the Alt key for the same function When instructions direct you to click the right button of a Windows mouse do the following Using a single button mouse or track pad press the Ctrl key and click at the same time Using a more recent MacBook that supports gestures touch the track pad with two fingers You need to enable this in your Sy
44. ord the secret question and answer will be used te reset your password Required Fields secret question Select a secret question secret answer When finished click Submit 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 14 Enter and confirm a new password ee When finished click Submit Result The Activity Calendar displays Activities Activity Calendar Sy LS Ee PS SSR se caror os cco vw Always Available Assignments 0 Y 2 D Assignment Due m Assignment Available oe N o August 2014 o E a E ee y ee ee ee 1 2 Profile Information Enter your profile information See the following table for more information on each field Field Type First name Maximum 50 characters and cannot contain any of the following S I gt lt amp Middle initial optional Maximum 1 character and cannot contain any of the following S I gt lt amp 5 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 15 Field Type Last name Maximum 50 characters and cannot contain any of the following H I gt lt amp Username Email Must be 6 to 50 characters and cannot contain any of the following H I gt lt amp NOTE Your username cannot be changed once you save your profile Password 6 to 17 characters use letter numbers and underscores only Alias optional Minimum 6 c
45. pplications except your browser Then close any additional browser windows or tabs unless otherwise indicated by your instructor This helps ensure that the SAM Content Player performance is not affected This is especially important if you take a timed exam Select an exam from the Activity Calendar or Activity List If your instructor specified a password for the assignment SAM prompts you for it Enter the password and click OK Result The assignment details display in a new window listing the following information about the assignment m The name of the assignment m Instructions m Incorrect actions allowed per task and question m Whether the exam can be retaken m The number of times an exam can be retaken m The number of retakes you have remaining Computer Concepts Test 1 Instructions Read each task completely before attempting it Some tasks contain multiple steps Exam Details Incorrect actions allowed per performance task 3 SAM exam can be retaken No SAM exam retakes allowed 0 SAM exam retakes remaining 0 You are about to start the exam Once you begin you cannot stop and restart it Your exam receives a score whether or not you complete all the questions Do you want to start this exam Start Cancel 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 41 Click Start Result The Content Player starts and the exam begins See Using the Content Player for further information
46. r text for partial search functionality Sort The Activity List initially displays by assignment name Click a heading row to sort by it Filter Activity Types Select a type of activity to remove it from the list view Activity types that display in orange display in the Activity List view NOTES m f you use the Always Available filter you need to turn ona filter for one or more assignment types for assignments to display m The Always Available filter is on by default Assignments with no due date do not display in the Activity List view while the filter is off m Activity filter settings apply to the Activity Calendar Activity List and Reports pages Due Date The Due Date column displays both the date and time an assignment is due Available Lists the assignments availability Status describes your progress on an assignment Type The type describes whether the assignment is an exam training project SAM Path or reading Sections The Section column lists the course associated with the assignment Beginning an assignment Click an assignment to begin Result The Assignment Start or Project dialog box displays NOTE Some assignments require an 18 digit keycode Enter the correct keycode when prompted See Adding a Product for more information 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 32 Taking Assignments You can launch assignments in SAM through the Activity Calendar or Activ
47. rect institution Cancel Click OK You may need to add a Key Code to access SAM If your institution has a Key Enter the 18 digit Key Code at the Code license prompt If you need to purchase a Key Code go to http www cengagebrain com If your institution does not m The My Profile page displays 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 18 Click Save Result The My Profile page displays 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 19 fe Enter the necessary information in the fields Required fields display with an asterisk NOTES m You must enter and confirm your username and password in the corresponding text boxes You cannot copy and paste m CengageBrain checks the username you enter If it finds it a prompt directs you to enter your CengageBrain password to login Click Save to save your user information Result The Review and Confirm page displays My Profile Review and confirm your information First Name Middle Initial John H Last Name Username Email Doe john doe sam com Password KEKEEKE Blackboard ID Communication Email Time Zone GMT 05 00 Eastern Time US amp Canada Bogota Lima Quito Click Revise if you want to change your profile information and then click Save Result Changes are accepted 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 20 Click Confirm in t
48. reen You can use SAM in a split screen environment with another browser window or application Examples You can read a Cengage eBook while doing a Training assignment or view the instructions and application while working on a project You can display each application window on the side you prefer If you have a wider monitor you may choose to split the screen Follow these procedures to set up a split screen environment Windows Confirm that the Aero Snap feature is enabled Click Start and select Control Panel from the menu on the right From the Control Panel dialog box select Ease of Access Center Result The Ease of Access Center dialog box opens Select Make the keyboard easier to use Confirm that Prevent windows from being automatically arranged when moved to the edge of the screen is deselected Click OK Click and drag the Windows title bar to the left until the arrow icon reaches the left edge of the screen The window fills the left side of the screen Start the application to display on the right side of the screen Click the Windows title bar and drag to the right until the arrow icon reaches the right edge of the screen The window fills the right side of the screen 6 Start the applications to display on the left and right sides of the screen 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 10 Mac Use this procedure to use a split screen on a Mac a Start the applicati
49. ress the Enter key Result The SAM Login page displays Username Password cc aE ED Enter your username and password 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 23 Click Login Result The Activity Calendar displays Activity Calendar Set Calendar as default view Exar raining Projects SAM Paths P i 4 EN Always Available Assignments 0 z Assignment Due E Assignment Available f pne ez Account You can change your account settings in the top right corner of SAM My Account Use the following procedure to update your SAM account Click the My Account link on the upper right side of the page Result Your account information displays 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 24 Review the information Click Edit to make changes Result The My Account Details dialog box displays My Account Details First Name Middle Initial Last Name Username Email Time Zone GMT 05 00 Eastern Time US amp Canada Bogota Lima iKey Password sss Change Password Alias IDF Communication Email Blackboard ID Secret Question Secret Answer gave Cancel Edit the information as necessary You cannot change grayed out field values Name fields cannot contain any of the following characters S gt lt amp l Select a Secret Question from the dropdown menu and enter a Secret Answer to set yo
50. right of the report window IMPORTANT Do not click the X icon for your browser or you will exit SAM Report Viewer Controls The report viewer includes the following controls at the top of the page E Go to the first page of the report Enter page number and Go to a specific page press ENTER Go back to parent report if applicable Enter a search term in Search for specific words within the report such as a section the Find Text field name E Click Find to find the first occurrence of the word m Click Next to find the subsequent occurrences of the word 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 59 Print Using PDF link Converts the report to Adobe s PDF format Dropbox Dropbox is a file box where you submit files for instructor review You can store up to 350 MB in Dropbox NOTE Do not submit project assignment files through Dropbox Submit project files by uploading the finished file through the Project Assignment dialog accessed through the Activity List or Activity Calendar view Adding a File in Dropbox To submit a file in Dropbox use the following procedure On the Section drop down menu select the section for the Dropbox you want to view Select the section for which you want to see the Dropbox Click Submit New File to upload a file CIS 101 Test Section Spring Section CIS 101 Test Section Sprinc OK 350 MB 100 available out of 350 MB Files OMB O
51. stem Preferences Using a generic USB two button mouse or track pad click the right button To Backspace hold the Function fn key on the keyboard while pressing the Delete key 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 11 How to Use SAM Logging in the First Time as a Pre registered Student Use the following procedure to log into SAM In your browser enter http sam cengage com in the Address field and press the Enter key Result The SAM Login page displays Username Password Forgot your password 2 Enter the username and password you received If this is your first login and your If this is your first login and your institution has a site license institution does not have a site license Click Login Enter your SAM Key code at the prompt If you need to purchase a Key Code go to http www cengagebrain com The SAM Terms and Conditions page Click Login displays The SAM Home page displays on subsequent logins 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 12 Action When the SAM Terms and Conditions page displays click Agree to accept the terms and conditions Agree Disagree 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 13 Enter and Confirm your secret question and secret answer Please select a secret question and answer to complete your user registration In the event you forget your passw
52. structions Read each task completely before attempting it Some tasks contain multiple steps Training Details Due Date Always Available Do you want to start this training Click Start to begin an assignment Result Either the Content Player or Project Dialog box displays The Connected Computer The Internet 00 00 40 Show Task List 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 38 Taking Assignments from the Activity List View Use this procedure to begin an assignment using the Activity Calendar Navigate to the Activity List view NOTE Sort the list by clicking on a column heading Narrow the list of assignments by selecting a Section from the drop down menu or an Assignment Type from the filter bar You can work on assignments if they are listed with an availability of Always or Now Enable the Always Available filter to view assignments with no due date The assignments display in blue Activity List F Readings qm Always Available Computer Concepts Test 1 Training Traini Alias 03 11 2014 Fall 2014 Fall 2014 2014 In Progress Computer Concepts Test 1 E 09 11 2014 11 59 PM Fall 2014 Fall 2014 2014 In Progress Computer Concepts Test 1 Eya Fall 2014 Fall 2014 2014 Hot Attempted Computer Concepts Test 1 Training Fall 2024 Fall 2014 2014 In Progress Computer Concepts Test 1 Instructions Read each task completely before attempting it Some tasks contai
53. table to enable JavaScript on Google Chrome Select Settings on the Customize and Control Google Chrome menu in the upper right corner of the browser window Result The Settings dialog box opens Click the Show Advanced Settings link Click Content Settings Confirm that the Allow All Sites to Run JavaScript check box is selected On the Content Settings dialog box click Done to save your changes Safari for Mac Follow this table to enable JavaScript on Safari On the Safari menu select Preferences Result The Preferences dialog box opens a Click the Security tab a Confirm that the Enable JavaScript check box is selected 4 Close the dialog box to save your changes Setting Up Pop Ups IE Only SAM requires that pop ups in Internet Explorer always display in a new window instead of a new tab Use the following procedure to set up this display requirement On the Tools menu click Internet Options Result The Internet Options dialog box displays 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 4 On the General tab under the Tabs Category click Settings Result The Tabbed Browsing Settings dialog box opens Under When a pop up is encountered select Always open pop ups in a new window 4 Click OK to save your changes and close the Tabbed Browsing Settings dialog box OK to save your Click OK to save your changes and close the Tabbed Browsing Settings dialog box and
54. u need to download Adobe Reader IMPORTANT If you are using a computer in a computer lab always ask the lab administrator before installing any software Monitor Resolution The preferred screen resolution is 1280 x 800 or higher however you can run SAM with a resolution of 1024 x 768 This setting enables SAM simulations to display fully on a 17 inch or larger monitor Scroll right or left to see the full display using a smaller screen resolution Use the following procedures to check or update the current resolution Windows 7 and 8 Use this table to change your screen resolution for Windows 7 and 8 Right click anywhere on your computer s desktop to display a shortcut menu On the shortcut menu select Screen Resolution to display the Screen Resolution dialog box On the Resolution menu select 1280 x 800 Record the current setting so you can restore it later Click OK to save your changes Result The Screen Resolution dialog box closes 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 9 Mac OS X Use this table to change your screen resolution for Macs On the Apple menu select Systems Preferences to display system preferences Be From the Hardware category click Displays to edit the screen resolution On the Resolution menu select 1280 x 800 Record the current setting so you can restore it later if desired 4 Click OK to save your changes Viewing Applications on a Split Sc
55. u submit a project for grading SAM performs a number of checks The embedded key in the uploaded file matches the key assigned to your start file The uploaded file name matches the name expected by SAM The file type matches that of the project s start file In other words if a Word 2010 2013 document Example docx extension is expected then you need to upload a Word 2010 2013 document You did not use Office 2010 2013 to complete the project m The file contains no viruses m The file does not exceed SAM maximum file size Office 2010 1741 KB Office 2013 5 MB If the completed project file fails any of these tests during upload it will not be accepted by SAM and you will see an appropriate alert To resolve these problems refer to the following sections Wrong Key You are not using the SAM account that downloaded the original start file Log back in to SAM using the correct start file and account Wrong Name Rename the file to the name SAM expects Refer to the Project information on the Activity Calendar or Activity List page for the correct file name Wrong Format You changed the format of the project start file using the Save As function For example you might have saved a Word 2010 2013 document docx as a Word 97 2003 file doc Use the Save As function to save the document using the format that SAM is expecting If you changed the document to something other than its native format e g you changed a Word d
56. ummer 2014 55 Word Project O82 Kay Coce Requkes Progect 55 2010 Section 0123 Summer 2014 Ss Protect 271 a Femara ata lt s n SS EL Project 221 Key Coja Semure Praec Dn S5 2010 Section 0129 Susewner 2014 Copwight 2013 Cengage Leaning ine Prirecy Policy Technical Support SAM Centr Comments Credits 5AM 2013 Projects Credits 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 33 Click Add Product Result The Add Product window displays Add Product The following products are currently enabled for this user 1 5AM 2013 Assessment Training Projects amp 3 MT Readers v1 0 IAC Please enter your new 18 character Key Code to add other products Enter Key Code Caution Key Codes cannot be re used If you purchased a used copy of SAM the Key Code may not work If you don t have a key code please visit Cengagebrain Some of the characters in your Key Cade may be hard to distinguish The letter 0 appears as 0 the number zero appears as 0 If you experience problems entering your Key Code please contact Tech Support Enter the product s 18 digit Key Code If you need to purchase a Key Code go to http www cengagebrain com If you do not have the correct Key Code for the assignment a message displays asking for a Key Code Click the Enter Key Code button e 27x 55 DAD fection 0172 foewner 24 3 2010 Secon 0129 Seema 2014 Het Athempied fe SD etan Od
57. ur security question Click Save to save the changes to your account Notifications System messages display in the Notifications dropdown Notifications include system downtime or failure to meet system requirements such as installing Adobe Flash player Plan your schedule accordingly if there are periods when SAM will not be available to you 2014 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 25 Help If you require technical assistance you can access documentation through the Help menu or contact Cengage Customer Technical Support To open the documentation select the link to either the online help or the User Manual If you need technical assistance do the following Click Help Click Tech Support Result The Cengage Customer Technical Support page opens in another tab Under Returning User enter your SAM Cengage Brain username email address and password and click Sign In On the Select a Product menu click Select Product and select SAM Result The SAM Knowledgebase page displays From here you can do the following m Browse articles downloads and tutorials in the left column m Search the knowledgebase by entering one or more keywords in the Search field and clicking Search m Enter a new problem by clicking No please create a new case on the upper right side of the page Follow the online directions to complete your case Sections You can view the sections in which you enroll
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