MADRIX NEO Quick Start Guide
Contents
1. A PLEASE INSTALL THE SOFTWARE AND DRIVERS FROM THE CD BEFORE YOU CONNECT THE MADRIX NEO TO YOUR PC MADRIX 3 X Supported Operating Systems MADRIX NEO comes with software and drivers for the following operating systems Compatible with Microsoft Windows Vista 7 8 8 1 LJ Compatible with 32 bit and 64 bit Windows 8 Compatible Da WIT 1 Installing The MADRIX Software And Drivers Insert the CD that comes with the MADRIX NEO into the CD ROM drive of your operational computer The MADRIX software setup will launch automatically Follow the on screen installation instructions as described below DO NOT CONNECT MADRIX NEO TO YOUR COMPUTER BEFORE INSTALLING THE MADRIX SOFTWARE First please choose your preferred language and confirm with OK You may abort the process at any time by clicking Cancel Second the Welcome window appears Click Next gt to start the installation Third the License Agreement will be shown It outlines the terms you are agreeing to when you install the software You must accept these terms in order to continue Please click I Agree Fourth the Choose Components window allows you to select which components SMAPRPS ceemutawa omon mnasoma and which drivers you want to install peal GES rek an n n rata and used he corpora ever want t A description is given for each item The Seecton enent o neta items2. MADRIX and MADRIX Interface Driver need to be selected and are the most important items for operating the MADRIX NEO Confirm with Next gt Fifth the section called Destination Folder allows you to select the location on your harddisk where the software will be installed Please use the button Browse to choose a location and then click Install The installation process may take a few minutes sixth when the Installation Complete window appears click Next gt Seventh uncheck Run MADRIX and then click Finish to complete the installation process 2 Connecting MADRIX NEO To Your PC You can connect MADRIX NEO directly via USB MADRIX NEO already includes the software license for 512 DMX channels The data output the license is automatically activated when you connect the NEO to a computer that has MADRIX installed and running and the USB drivers enabled in the software Follow these quick steps to activate and configure the unit in MADRIX Step 1 Connect LED controllers fixtures to the XLR port of MADRIX NEO Step 2 Connect MADRIX NEO to a free USB 2 0 port of your computer using the provided USB cable Microsoft Windows will install the interface drivers automatically When ready the status LED of the device will now fade between red and green See also section Description Of Status LED Codes on page 8 Step 3 Start MA
3. DRIX and configure your virtual LED matrix using Preferences gt Matrix Generator or gt Patch Editor Step 4 Enable USB drivers in MADRIX Go to Preferences gt Options gt tab Devices USB Activate MADRIX USBone MADRIX NEO and click OK The driver should be activated by default step 9 Configure DMX output Go to Preferences gt Device Manager gt tab DMX Devices Click on the Search button loupe icon and the software will search for connected devices Step 0 The interface will now be shown in the list Select the interface in the list Cont and activate Enable and Output in the section Settings Click Apply to confirm and then OK to close the Device Manager Data will now be sent to MADRIX NEO via USB cabling and distributed to the XLR output port lt is possible to connect more than one MADRIX NEO Repeat the above steps as needed See also Frequently Asked Questions FAQs on page 10 For more information please read the MADRIX user manual Description Of Status LED Codes The following table describes the status codes of the status LED ak sending or receiving DMX data nediya diza The device works correctly Fading between Connected to USB Drivers installed correctly red green The device works No DMX data is sent Connected to USB No drivers installed Orange P
4. MADRIX Bin MUSIC MAKES THE LIGHT NEO USB 2 0 DMX512 Interface Including LED Lighting Control Software MADRIX MADRIX NEO Quick Start Guide 8 Edition Last Update September 2014 Thank You For Purchasing MADRIX NEO Please read this manual carefully and thoroughly before using MADRIX NEO Make sure that you fully understand all information This MADRIX NEO Quick Start Guide is written in English Made in Germany Imprint inoage GmbH Wiener StraBe 56 01219 Dresden Germany Managing Directors Christian Hertel Sebastian Pinzer Sebastian Wissmann Phone 49 351 482 056 30 Fax 49 351 482 056 31 Web http www madrix com E mail info madrix com Copyright Information And Disclaimer 2014 inoage GmbH All rights reserved Information in this manual is subject to change at any time and without prior notice Errors and omissions excepted Reproduction adaptation or translation without prior written permission is prohibited inoage GmbH does not grant guarantee on validity for a particular reason the marketability or other properties of the product There is no way to assert a claim to inoage GmbH neither in the legal way nor in other ways inoage GmbH is not responsible for damages including all disadvantages that are not just limited to the loss of sales but that are caused due to the use of the product due to the loss of serviceability of the product due to misuse happenings circumst
5. ances or actions that inoage GmbH does not have influence on no matter if the damages as well as consequential damages are direct or indirect whether they are special damages or others nor if the damage is caused by the owner of the guarantee or third persons Trademark Credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation NEUTRIK is a registered trademark of Neutrik AG All other products mentioned herein may be trademarks of their respective companies MADRIX is a registered trademark of inoage GmbH Package Contents 1x MADRIX NEO DMX512 interface 1x USB cable 1x Quick start guide 1x CD ROM with MADRIX Software and drivers Please note Check the package contents and the condition of the interface after unpacking Contact your supplier if something is missing or damaged Do not use the device if it seems to be damaged Safety Instructions And Limited Warranty Two years of limited manufacturer s warranty are granted to the purchaser of this product Warranty applies to constructional fault material defect or incorrect assembly the manufacturer has caused or is to be held responsible for Warranty will be void if the interface is opened modified damaged through inappropriate handling and wrong usage damaged through electric current electricity or damaged through any other cause Please follow the instructions below to avoid mishandling damage to the device or p
6. ersonal injury device in dry environments indoor use The IP Rating of the device is IP20 Do not use the interface in humid environments and avoid contact with water or other liquids Turn off the power if you are not using the device for a long time Beware that the interface works with electrical power Only use the lt is recommended to always use galvanic isolation e g an opto isolator opto coupler splitter Avoid unwanted voltage on the DMX lines cables at all times Do not remove any parts from the unit including the plug ground pin or connect to an ungrounded circuit Do not connect the unit to LEDs that are switched on Only connect the unit to LEDs and controllers that are initially powered off There are no user serviceable parts inside or outside the interface Repair service lies only within the manufacturer s responsibilities If the interface appears to be defective please contact your dealer After expiration of the warranty period you may contact your supplier or the manufacturer to have the unit repaired against payment of an individual service fee if possible The interface has two ports Only connect devices cables and connectors to the USB port and XLR plug using connectors of the same type as the port Do not use inapplicable equipment This device should be used by professionals It is not designed to be operated by non professionals or children CE And RoHS Declaration Of Conformity RoHS The de
7. ia DMX512 USB to DMX Do not use the interface for any other deviating purpose The device can be connected to and disconnected from the PC during use and without a reboot Hot Swapping amp Plug and Play Up to 60 interfaces can be connected to a USB host controller and used at the Same time while maintaining a stable and high frame rate Frame Rate Stability 4 Technical Details Power DC 5 V 500 mA Power over USB USB USB 2 0 type B plug DMX512 512 DMX channels input or output DMX512 plug 5 pin XLR female NEUTRIK Case Metal enclosure IP20 Dimensions 78 mm x 59 mm x 35 mm length by width by height Weight 100 g Temperature range 10 C to 50 C Operating 10 C to 70 C Storage Relative humidity 5 to 80 non condensing Operating Storage PLEASE ALWAYS CONNECT EVERY NEO TO AN ACTIVE USB 2 0 PORT OR USE A USB 2 0 HUB WITH ITS OWN POWER SUPPLY MADRIX 3 X Minimum System Requirements 2 0 GHz dual core CPU OpenGL 2 0 graphics card NVIDIA recommended 2 GB RAM 1 GB free harddisk space 1280 x 768 screen resolution sound card USB 2 0 In order to access the full range of features it is recommended to install the MADRIX software provided with MADRIX NEO MADRIX 3 X software updates are free of charge for the purchaser of this product The latest MADRIX software including drivers and documentation and the latest quick start guide are available online at http www madrix com
8. lease reinstall software and drivers or try using a different USB port Hardware Error Please contact your dealer or supplier 8 Using MADRIX NEO As DMX IN Interface You can use this interface to send or receive DMX data via MADRIX MADRIX NEO features a 5 pin female XLR connector If you want to use DMX IN please use a 5 pin XLR male to 5 pin XLR male gender changer In MADRIX go to the menu Preferences gt Device Manager gt tab DMX Devices Select your device in the list and activate Enable and Input in the section Settings Click Apply In the next step configure your NEO to control MADRIX remotely under Preferences gt Device Manager gt tab DMX Input Choose a list entry Universe 1 to 8 select the NEO as DMX IN Device and activate Remote Then choose one of the input protocols in the section Remote Control Click Apply Close the window with OK Learn more in the software user manual 3 Pin And 5 Pin XLR Connector Layout The images below outline the general pin layout of 5 pin and 3 pin XLR ports Please use an XLR adapter if necessary 5 Pin Description 3 Pin Ground DMX DMX spare spare O1 Aa 0 M Help And Support Digital documentation files are automatically installed with MADRIX More information is provided in the MADRIX Help And Manual You can also open the software u
9. ommended software is MADRIX Can I use this interface to control lasers moving heads or scanners No The MADRIX software is not designed for such an area of application What does the blinking LED on the interface mean Please read the section Description Of Status LED Codes in this quick start guide on page 8 Can repair the MADRIX NEO myself No Do not attempt any repairs Any attempt will void your warranty Please contact your dealer or supplier if the device seems to be defective What can do if my interface does not work anymore during the warranty period Please contact your dealer or supplier 10
10. ser manual by pressing F1 on your keyboard or by navigating to the menu Help gt User Manual while using the MADRIX software In case of further questions concerning handling of the NEO or technical issues please read the MADRIX Help And Manual first contact your dealer or have a look at the website http www madrix com You can also directly contact info madrix com g Frequently Asked Questions FAQS Do need a MADRIX NEO and a MADRIX KEY No The MADRIX software license for 512 DMX channels data output is already included and activated automatically when connected to MADRIX A MADRIX KEY is not necessary for operating the MADRIX NEO However you may connect both to your computer to use their output features together Is it possible to use more than one MADRIX NEO Yes Up to 60 NEOs can be connected to a USB host controller and used at the Same time Please connect every NEO to an active USB 2 0 port or use a USB 2 0 hub with a power supply Does the MADRIX NEO work in stand alone mode No The NEO needs to be connected to a computer and works in live mode Can use a mobile computer instead of a desktop computer Yes Mobile computers such as laptops or notebooks may be used to run the MADRIX software Please pay attention to the system requirements and the power saving options of your operating system Can use other software apart from MADRIX to control lights No The rec
11. vice complies with the requirements set compliant forth in the council Directive of the law of the Member States relating to electromagnetic compatibility 2004 108 EC the Low Voltage Directive 2006 95 EC and the Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2011 65 EU RoHS The compliance with these three Directives has been evaluated in accordance with the following standards EN 59011 1998 A1 2000 A2 2003 EN 55024 1998 A1 2001 A3 2003 EN 61000 4 2 2001 EN 61000 4 3 2001 EN 61000 4 4 2001 and EN 61000 4 6 2001 FCC Declaration Of Conformity e The device has passed the following tests of compliance FCC 2003 Title 47 Part 15 class A Radio frequency devices This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation End Of Life ae This electrical device and its accessories need to be disposed of properly Do not throw the device into normal trash or household m waste Please recycle packaging material whenever possible Usage In general this device is designed to be operated as a hardware control interface to be set up between a computer and various types of controllable lights or lighting controllers v
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