Home

Web Interface User`s Manual for LISTSERV, version 15.0 - L

1. 005 23 Keywords for a Discussion Style List 0 0 0 cee tee 24 Other Keywords to Consider for a Discussion Style List 2 2000 24 Templates to Customize for a Discussion Style List 2 0000 25 Templates to Customize 0 00 ccc 88 Country Codes siiis ax x ER eee a ee eae eee eG eee Ye ages 125 LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved Vi List of Tables LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved Vill Preface About This Manual Preface About This Manual This manual is intended for new users with little or no experience using the LISTSERV Web Interface The goal of this document is to give a broad overview of the main functions of LISTSERV Web Interface and some basic instructions on how to set up and administer a list This document will concentrate on demonstrating interaction with LISTSERV using the Web Interface Every effort has been made to ensure that this document is an accurate representation of the functionality of LISTSERV As with every software application development continues after the documentation has gone to press so small inconsistencies may occur We would appreciate any feedback on this manual Send comments via email to MANUALS LSOFT COM The following documentation conventions have been used in this
2. Include breakdown of subscribers per topic Don t forward request to peers Send reply via interactive messages BITNET users only Don t send list header Don t list subscribers List both concealed and non concealed subscribers list owners site maintainers only Scan a list s membership for a name or address Search list archives From this date From today In the last 7 days gt To this date Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 109 Appendix A STats WHERE SUBJECT CONTAINS xxxx AND OR SENDER CONTAINS xxxx listname lt options gt LOCal Informational commands Query RELEASE SHOW LISTSERV v15 0 lt topic gt lt listname gt File fn ft lt filelist gt lt options gt Flags lt function gt ALIAS nodel lt node2 lt gt gt BITEARN VM only DISTribute DPATHs hostl lt host2 lt gt gt DPATHs FIXes VM only HARDWare or HW LICense Command Reference Card Only this subject gt Only this author Complex boolean operations are supported see database guide Get statistics about a list VM Don t forward to peers Obtain a list of commands Order a LISTSERV manual or get a list of available ones if no topic was specified or get information about a list Get
3. Note The Server Archive Index can be set as the starting page when logging on to LISTSERV For more information see Section 2 6 Setting Your Personal Preferences This screen offers you several options and resources Log In Log Out Click to log in or log out of LISTSERV Get Password Change Password Click to get a LISTSERV password or to change an existing password e Search Archives Click to open the Archive Search page About LISTSERV Click to open the L Soft website in your Internet browser You will be taken directly to LISTSERV s product page LISTSERV Documentation Click to open the L Soft website in your Internet browser You will be taken directly to the Documentation page e CataList Email List Search Click to open CataList the official catalog of LISTSERV lists For more information see Section 2 8 Accessing CataList LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 99 Section 9 Archives To access the archives for a specific list simply click on the list name in the table If the list is not displayed then use the Access Unlisted Archives field to search for it The Access Unlisted Archives field allows you to access the archives of confidential lists that are not listed in the archive index Simply type the name of the list in the text box and click Submit This field will also work for non confidential lists The
4. Alpha AXP Ultrix OpenVMS and VMS are trademarks of Digital Equipment Corporation OSF is a registered trademark of Open Software Foundation Inc Microsoft is a registered trademark and Windows Windows NT and Windows 95 are trademarks of Microsoft Corporation HP is a registered trademark of Hewlett Packard Company Sun is a registered trademark of Sun Microsystems Inc IRIX is a trademark of Silicon Graphics Inc PMDF is a registered trademark of Innosoft International Pentium and Pentium Pro are registered trademarks of Intel Corporation All other trademarks both marked and not marked are the property of their respective owners This product includes software developed by the Apache Software Foundation http www apache org Some portions licensed from IBM are available at http oss software ibm com icu4j This product includes code licensed from RSA Security Inc Manuals for LISTSERV are available in PDF format from ftp Isoft com They are also available on the World Wide Web at the following URL URL http www Isoft com manuals index html L Soft invites comment on its manual Please feel free to send your comments by email to manuals I soft com Table of Contents Table of Contents Preface About This Manual 2 00 c eee ee RR Rh he uh ix Editorial Note New Version Numbering 0000 eee eee eh ix LISTSERV Command Syntax Conventions 0 000 eee ix Contacting L Soft 22 ciscus i
5. Section 4 List and Subscriber Management Below is a sample of the editor header for a list set to Send Editor Hold Date Tue 5 Mar 2002 10 47 21 0500 From L Soft list server at DRAGONFLY DC LSOFT COM 14 3 lt LISTSERV DRAGONFLY DC LSOFT COM gt Subject MYLIST approval required XXXXXXXX To Joe ListOwner lt joe PRUNE EXAMPLE COM gt This message was originally submitted by jackQUNIX FOO COM to the MYLIST list at DRAGONFLY DC LSOFT COM You can approve it using the OK mechanism click on the link below ignore it or repost an edited copy The message will expire automatically and you do not need to do anything if you just want to discard it Please refer to the list owner s guide if you are not familiar with the OK mechanism these instructions are being kept purposefully short for your convenience in processing large numbers of messages http DRAGONFLY DC LSOFT COM scripts wa exe OK XXXXXXXX amp L MYLIST Send Editor Hold Confirm is identical to Send Editor Hold except that postings coming directly from an editor must be confirmed with the OK mechanism by the editor who sent the message This is the recommended setting for any moderated list or announce only list because it protects the list from hackers who might try to forge spoof mail from a legitimate editor address A fourth method called self moderation exists for lists where subscribers are allowed to post freely
6. Web and Mail Web Templates also referred to as Dynamic Web Templates control the pages produced by the Web Interface These pages are produced dynamically when they are accessed What gets displayed by the browser depends on the circumstances and may change depending on who is accessing the Interface which list they are accessing the settings of that list and so on Commands in Web Templates begin with a plus sign and variables begin with an ampersand followed by a plus sign amp Mail Templates control text produced by LISTSERV itself Although generally categorized as mail templates they actually fall into three different types Mail Templates control the contents of email messages sent by LISTSERV A mail template is a complete email message Formatting commands are available substitutions that make sense in the context of the specific message are available and while other templates may be imbedded with the M command the message is in and of itself ready for LISTSERV to send Message Templates supply text that will ultimately be shown to the user These messages may be included in a mail template or they may be included in an email sent by LISTSERV in response to LISTSERV commands sent by email to the LISTSERV command address or they may be returned to the Web Interface in response to commands sent through the Web Interface Limited formatting is available Message Fragments templates are the lowest level of
7. gt Prevent user from posting to list User may post without going through moderator gt Postings from user go to list owner or moderator even if user is allowed to post Resets statistics for the list Unlock a list after a GET if you decide not to update it after all Issue a CMS command and get the last 20 lines of response sent back to you the rest being available from the console log Issue a CP command and get up to 8k of response data sent to you the rest is lost Control operation of databases gt Disable interactive database access without shutting down existing sessions gt Re enabl interactive access Shut down all interactive database sessions and disable interactiv access Softwar update procedur Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 117 Appendix A LISTs NODESG OFFLINI rj ONLIN PUT PUTC PWC LISTSERV v15 0 CLEANUP shipment CLEANUP BEFORE dd mmm yy PASSWORD shipment PW instpw RELOAD shipment STATus OWNed BY userid host MODerated BY userid host lt WTONLY gt listname LIST fn ft lt fm cuu dirid gt lt RECFM F LRECL nnn gt function ADD user newpw DELete user Query user Command Reference Card Remove an installed shipment from the log Remove all
8. All rights reserved 72 Section 4 List and Subscriber Management Figure 4 11 Subscriber Management T 38 Subscriber Management TEST1 TEST1 Home Select List TEST1 Test list for HAT Update Single Subscriber Bulk Operations TEST1 Examine or Delete Subscription Name or Address F3 henry somewhere com Henry Brown s lvia Search in TEST1 Add New Subscriber Email Address and Name henry somewhere com Henry Brown Henry Brown lt henry somewhere com gt Send Email Notification Do Not Notify the User Review List Members In Browser By Email 4 4 1 Adding a New Subscriber to the List To add a new subscriber click on the List Management menu and then select Subscriber Management The Subscriber Management screen opens On the Single Subscriber tab click the Select List drop down menu to select the list you want to add the subscriber to In the Add New Subscriber section enter the email address and name of the new subscriber Figure 4 12 Adding a New Subscriber Email Address and Name henry somewhere com Henry Brown Henry Brown lt henry somewhere com gt 9 Send Email Notification Do Not Notify the User LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 73 Section 4 List and Subscriber Management Then select whether or not to send
9. Passive Probing Passive probing is another option for testing subscriber email addresses With passive probing normal messages that are sent to the mailing list are used as the medium of the probe Peered List A list that is split or peered in order to share the mail load among two or more LISTSERV servers Peering also makes it possible to have list archives located in more than one place For example a list might be peered between a European host and a North American host making it possible for subscribers on each continent to retrieve archives from the nearer host Poster A person or address that sends a message to a list Postmaster The LISTSERV Maintainer the technical person in charge of the LISTSERV application on a particular server The postmaster has the right to create new lists on the server Probing Probing an address involves sending a unique message to that address and that address only to test if the address is valid or if the address generates bounces messages that are returned to LISTSERV because the address is bad Probing is more reliable than other types of bounce collection because sometimes bounces from regular mailing list traffic do not include enough information to determine which subscription was responsible for the bounce Q R RFC These documents called Request For Comments explain the rules that email and other software products must follow in order to work cooperatively w
10. LISTSERV to avoid perpetuating mail loops The default is Full Loop checking is configured on a list by list basis only Warning ALWAYS USE THIS KEYWORD WITH CAUTION Misuse of this keyword can and will allow mailing loops onto your list 3 For detailed instructions see the online help by clicking the Help icon associated with Loopcheck Safe Use this keyword to control the email address LISTSERV places in the SMTP MAIL FROM field which is where standards compliant mailers will return delivery errors When set to No then these errors are sent to the list address as before hopefully to be intercepted by the loop detector and passed on to the list owner When set to Yes then the error address is set to owner listname and delivery errors sent to that address are passed on to the list owner without the risk of creating a mailing loop The default is Yes Important Setting this keyword to Yes does not guarantee that all errors will go to the owner listname mailbox Unfortunately there are many non compliant mailers which will continue to send the error back to the list usually because it is listed in the LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 43 Section 4 List and Subscriber Management Reply To or Sender field Setting this keyword to Yes does significantly decrease the potential for mailing loops but not enough to actually code Loopche
11. Note After using the subscriber settings always use the Back button to return to the List Moderation Interface and not the Back feature of the browser The Back feature of the browser may cause past approve reject commands to be repeated and errors will be displayed complaining that the cookies do not correspond to any existing messages awaiting moderation true since these were already approved or rejected This does not do any harm at all to your list but may still be disconcerting LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 82 Section 6 Reports Section 6 Reports The Web Interface makes it possible for server administrators or for those list owners with multiple lists to obtain reports on their lists and search these lists for specific characteristics 6 1 List Management Reports To access click on the List Management menu select List Reports and then select either List Reports Subscriber Reports or List Activity Reports 6 1 1 List Reports To create a report select the list or lists to generate the report for By default you will see all of the lists you own Next select the columns you want to include in the report Finally click Submit Note Each column heading is a clickable link that will sort the column in ascending or descending order A small arrow pointing up or down will appear indicating the order Each list name in
12. Topics Check this box to report on which topics subscriptions are set to receive on lists configured with topics HTML Check this box to report on whether or not subscriptions are set to receive Digest or Index versions of the list as HTML This setting is irrelevant for subscriptions set to receive individual postings Regular mail style e MIME Check this box to report on whether or not subscriptions are set to receive Digest versions of the list as MIME This setting is irrelevant for subscriptions set to receive individual postings Regular mail style This setting is required for HTML Digests therefore it should be viewed in conjunction with the HTML setting Ack Check this box to report on whether or not subscriptions are set to receive an acknowledgement message when they post to the list For example Your message dated Thu 2 May 2002 16 08 28 0400 with subject My message has been successfully distributed to the MYLIST list 123 recipients See also the Repro setting e Repro Check this box to report on whether or not subscriptions are set to receive a copy of their own postings Some subscribers want to receive a copy of their own postings others are satisfied with just a short acknowledgement see the Ack setting and the copy that their mail client keeps while others want both or neither Renew Check this box to report on whether or not subscriptions are set to receive renewal notices on lists
13. but non subscriber posts are always sent to an editor for approval To enable self moderation set Send Editor Editor userid host listname Ensure that listname is in parenthesis Self moderation will catch all posts from non subscribers including posts from subscribers who are posting from a different address For instance if the subscriber originally signed up as joe foo com but is posting from joe unix1 foo com LISTSERV will treat his mail as non subscriber mail Self moderation may require some slight changes in individual user subscriptions in order for it to work seamlessly 4 3 2 7 Restricting Subscriber Privileges Another security issue involves protecting the list from people who refuse to play by the rules LISTSERV includes several different levels of privilege restriction for these users The REVIEW personal option setting By issuing a SET listname REVIEW FOR userid host command to LISTSERV you can moderate postings at the individual subscriber level Postings from subscribers set to REVIEW are passed on to the Editor s or Moderator s of the list If neither of these keywords are defined for your list the postings are passed on to the primary list owner The person who receives the postings can then determine whether or not to approve them Note that the subscriber always receives notification that his or her posting has been forwarded to a moderator for approval This is to avoid the impression that the subscr
14. gt Network links at the BITNET node s in question gt Addresses LISTSERV recognizes as node administrators gt Statistics about the NJE network gt BITEARN NODES entry for the specified node s gt Just the xyz tag and all tags whose name starts with abc BITNET path between snode and th specified node s Graduated license point information for planning Usage statistics default option Same as RELEASE command gt Same as SHOW STATS Automatic File Distribution Add fil your AFD list or generic ntry to Delete file s from your AFD list wildcards are supported Displays your AFD list Perform requested function on behalf of a user you have control over wildcards are supported for DEL and LIST File Update Information same syntax as AFD except that FUI ADD accepts no prolog text Order th Specified file or package Specify a prolog text to be inserted on top of the file Sends a file to someone else Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 111 Appendix A INDex lt filelist gt PW function ADD firstpw CHange newpw lt PW oldpw gt RESET SENDme Other advanced commands DATAbase function Search DD ddname lt ECHO NO gt List REFRESH dbname DBase DISTribute lt type gt lt source gt lt dest g
15. gt Prefer avoid MIME format especially MIME digests LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 107 Appendix A Command Reference Card DIGests INDex NODIGests NOINDex gt Ask for digests or message indexes rather than getting messages as they are posted REPro NOREPro Copy of your own postings TOPICS ALL Select topics you are lt gt topicname subscribed to add remove one or replac ntire list Options for mail headers of incoming postings choose one FULLhdr or FULL822 Full normal mail headers IETFhdr Internet style headers SHORThdr or SHORT822 Short headers DUALhdr Dual headers useful with PC or Mac mail programs SUBJecthdr Normal header with list name in subject line CONFIRM listnamel listname2 lt gt gt Confirm your subscription when LISTSERV requests it Other list related commands GETPOST listname refl ref2 lt gt gt opt Order individual messages from list archives There is a single option NOMIME Retrieve messages in raw form ie do not re encode MIME attachment links pre 1 8e behavior INDex listname Sends a directory of available archive files for the list if postings are archived Lists option Send a list of lists as follow no option Local lists only one line per list Detailed gt Local lists full information re
16. issued and the day of week or time of day when the digest should be distributed 3 For detailed instructions see the online help by clicking the Help icon associated with Digest e nternet Via BITNET Only Use this keyword to specify the host to use for routing Internet email There is no default value This parameter determines whether or not mail bound for Internet addresses is routed through a specific Internet gateway In principle this keyword should never need to be set on non BITNET hosts e Mail Via Use this keyword to specify whether or not to send messages out through the LISTSERV DISTRIBUTE network or directly through the local SMTP server The default is DISTRIBUTE Warning This keyword should generally only be used by the site administrator to troubleshoot delivery problems LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 4 Section 4 List and Subscriber Management Newsgroups Use this keyword to define the RFC822 Newsgroups header for a list This field may be required by certain news gatewaying software and should only be defined if the list is gatewayed to Usenet and the gatewaying software requires it The default is None NJE Via BITNET Only Use this keyword to determine whether or not mail bound for NJE addresses is routed through a specific gateway This keyword should never be set on non BITNET hosts Prime Use this
17. such tag is searched and it is enough for one of them to match the pattern If the requested tag is not present in the header there is no match A text search will search every line of the first text plain part in the message If there is no text plain part there is no match LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 62 Section 4 List and Subscriber Management Regular comparisons such as those described above are not case sensitive Patterns are standard LISTSERV patterns the asterisk is the wildcard character If there is no asterisk in the pattern it is replaced with pattern The content filter also supports exact match comparisons which are triggered by a double colon For instance Subject There are two significant differences between exact and regular match You must supply your own wildcard characters in an exact match if you want to use wildcards A regular match will insert leading and trailing wildcards if none are found Thus an exact match is the only way to make a comparison without wildcards You can make an exact match for the empty string Empty regular matches are ignored since they map to a wildcard comparison for which would be always true This also makes it possible to apply an exact match to a message that does not contain a specified header For instance if you want all messages to contain a mythical KABOOM RFC822 hea
18. to the list without moderation that is approval from a moderator On moderated lists where the Moderator keyword is not defined the first editor listed in the Editor keyword acts as sole moderator On all lists regardless of the value of the Send keyword editors are not subject to limitations on the number of daily posts to the list as set by the Daily Threshold keyword The first editor listed in the Editor keyword must be an email address pointing to an individual Other editors can point to lists on the same server including the current list in that case all the subscribers on the list have editor privileges To enter the name of a list you must enclose just the list name not the list address in parentheses If you do not specify the Editor keyword the primary editor is the first listed Owner address LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 55 Section 4 List and Subscriber Management 4 3 1 3 What is a Moderator When a list is fully or partially moderated all messages from moderated addresses are sent to the moderator s for approval You can set up your list so that incoming messages go to each moderator in turn in a round robin fashion or so that all incoming messages go to all moderators If you do not specify the Moderator keyword moderated messages get sent to the primary Editor address Messages are moderated in the following ci
19. 0 1 i 1 0 0 0 0 8 0 0 0 0 27 Z7 7 0 0 0 0 39 0 0 0 0 Configuration The Site Configuration wizard allows server administrators to change the LISTSERV site configuration directly through the Web Interface The configuration variables have been divided into 13 tabs according to their function My Configuration Shows the current LISTSERV configuration To edit the configuration variables from this tab simply click the Expand Configuration Variables option Domain Shows the most essential configuration options related to the LISTSERV domain and its setup LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 18 Section 3 Server Administration e SMTP Shows configuration options related to SMTP server connections and mail delivery Distribute Shows configuration options related to Distribute workers and Distribute jobs DomainKeys Shows DomainKeys options and allows you to enter a private key for DomainKeys Web Interface Shows configuration options related to the LISTSERV Web Interface Anti Spam Shows configuration options related to spam filtering Anti Virus Shows configuration options related to anti virus protection Logs and Errors Shows configuration options related to logs and error handling Optimization Shows configuration variables that allow you to fine tune LISTSERV s operations Database Shows DBM
20. 02 08 From Abby L Normal lt abby EXAMPLE COM gt 2 Another subject another ruler o Re Another subject another ruler 02 08 From Frank Lee frank EXAMPLE COM Browse the MYLIST online archives 4 3 5 5 What is a MIME Digest A MIME digest is midway in complexity between a plain text digest and an HTML digest It contains a table of contents of the topics discussed in the digest There are 4 messages totalling 86 lines in this issue Topics of the day 1 Request for comments 3 2 Another subject another ruler Each message in the digest is then included as a MIME attachment The subscribers access the messages as they would any other type of attachment And since MIME standards require that the type of content of each attachment is identified all messages should appear normally without the sort of display problems that plain text digests can have 4 3 6 Subject Tags The Subject Tags tab guides you through defining a Subject Tag and setting your list members subscription options to use the Subject Tag Some mailing list subscribers like to have list mailings easily identified by a subject tag which is a string within square brackets added to the beginning of the Subject line in the email headers 4 3 6 1 How do make SUBJECTHDR a default option SUBJECTHDR may be abbreviated to SUBJ If SUBJECTHDR or SUBJ is already part of your Default Options setting it already is the default Ot
21. EMAIL CASE or RESPECT EMAIL CASE These options are mutually exclusive only one can be defined at a time per list When set in a list header Misc Optionsz IGNORE EMAIL CASE causes the ADDcommand to ignore the case of the local part of list subscriber entries that is the part of the address that is to the left of the sign Although most modern mail clients are configured to ignore the case of the local part this behavior technically violates RFC821 which states that local parts are considered case sensitive When a list is set to Misc Optionsz RESPECT EMAIL CASE this tells LISTSERV to operate per RFC821 and treat address fields with differently cased local parts as different addresses The option is provided as an override LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 50 Section 4 List and Subscriber Management to the site level IGNORE EMAIL CASE configuration variable and does not need to be set to preserve the default unless the site setting has been changed to make IGNORE EMAIL CASE the default 3 For detailed instructions see the online help by clicking the Help icon associated with Misc Options Translate Use this keyword to determine whether or not LISTSERV keeps or removes control characters from files that it distributes Yes removes control characters No keeps them The default setting is Yes 4 2 2 Manual List Configuration To configu
22. Edit Table Technical support has been enabled If you h E comi prablens valli onc Bus C There are currently no messages requiring moderation on a aurvoc a Dy cians on gt any lists that you have selected for this report and for His Geer buoy icon r which you are listed as a moderator Follow the Edit z 2 gt Table link to select the lists that you want included in this Once you click on this icon an email message eo opens Enter any information describing your problem Please be as detailed as possible Each section uses icons to indicate its status and available actions e Green Shield with a Checkmark This icon means that you are current Note that in the Moderation section this icon mean that there are no messages pending moderation Orange Diamond with an Exclamation Mark This icon means that something requires attention Note that for the Moderation section this icon means that there are messages pending moderation Life Buoy This icon is used if the Server Administrator has enabled technical AAT support making it easy and convenient to send requests to L Soft support Once x you click on this icon an email message opens Enter any information describing your problem Please be as detailed as possible The Technical Support section shows whether or not the Server Administrator has enabled technical support If it is enabled then the Life Buoy icon is shown making it easy and convenient to send requests
23. Information LISTSERV Type LISTSERV R License Type Permanent LISTSERV Version 15 0 Expiration Date 31 Dec 2007 Build Date 8 May 2007 Maintenance Until 31 Dec 2007 graduated license Running Under Windows XP Professional Capacity Unlimited Runmode Standalone Version 15 0 Alias File Version 2006 09 01 15 56 06 Serial Number LSOFT JKUMPULA 4T 2007 05 16 10 44 02 F Secure Anti Virus Virus Database Version 5 44 Comments LSOFT You have the most recent version of LISTSERV Your LISTSERV license is current m LISTSERV Version 15 0 Build Date 8 May 2007 License Type Permanent Web Interface Version 2 4 1 R2616 Expiration Date 31 Dec 2007 Anti Virus Protection Technical Support Anti virus protection is enabled on DRAGONFLY DC LSOFT COM All Your technical support is current which entitles you to incoming and outgoing messages are scanned for viruses before assistance from L Soft s support staff as well as free fr delivery access to new versions and upgrades gt Virus Database Version 2007 05 16 10 44 02 F Secure Anti Virus Maintenance Until 31 Dec 2007 graduated license 5 44 Each section uses icons to indicate its status and available actions e Green Shield with a Checkmark This icon means that you are current or have the most recent version Red Triangle with an Exclamation Mark This icon means that something has expired or a new version is available Orange Diamond with an Exclamation
24. L Soft international Inc All rights reserved 4 Section 2 Introduction to the Web Interface Section 2 Introduction to the Web Interface LISTSERV 15 0 has a completely revamped Web Administration Interface making LISTSERV administration significantly easier It is now possible to change many LISTSERV site configuration settings on the fly although some changes may still require a restart of the server before they are recognized Note Most sites will be able to upgrade to LISTSERV 15 0 without losing local web customizations although this is not optimal and will not generally expose new features to your users To assist you in customizing the new LISTSERV 15 0 web Interface L Soft has produced a Customization Manual which is available in PDF format at the following location http www Isoft com manuals 15 0 LISTSERV 15 0 CustomizationGuide pdf The LISTSERV 15 0 Web Interface requires JavaScript to be enabled by default However those who prefer not to use JavaScript can set their navigation style to Non Script Navigation in their personal preferences For more information about preferences see Section 2 6 Setting Your Personal Preferences Virtually all list management operations can be accomplished via this Interface which is tied into LISTSERV s own password manager for security Note The Web Interface cannot be used to manage lists that are coded validate Yes Confirm NoPW Or Validate All Confirm NoPW beca
25. Management 0 00 cee ee eee 73 Adding a New Subscriber 0 n 73 Examining or Deleting a Subscription 0 0 0 0 c eee 74 Select Subscriber to Examine or Delete 0 0 0 ee 74 Subscriber Management Screen 2 0 00 cee ee eae 77 The Bulk Operations Tab 0000 cece eee 78 The Command Interface 0 teas 80 Moderated List Table s ressaca 0 0 ccc ee eens 81 LISTSERV v v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved v List of Figures Message VIOW 2 2242 eccsue i bebe hhe res ES ERR duri gend dde eds 82 Selecting the Columns for the My Settings Tab suaaaaa aaan 92 Changing List Settings llliliieeeeeee eae 95 Composing a Message 0 eee eee eae 96 The Server Archive Index 2 000 cece es 99 List Archives Screen onera sadaa RE yaa dd Se aG eae NAR RARE EAR ES 100 The Archive Index 0 0 00 tee eee 101 The Archive Browsing Screen 1 0 eh 103 Joining Leaving or Updating a List from the Archives 2 0005 104 LISTSERV v v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved vi List of Tables List of Tables Keywords for an Announcement Style List 2 0 00 ee 22 Other Keywords to Consider for an Announcement Style List 2 22 Templates to Customize for an Announcement Style List
26. Mark This icon means that something requires attention Sea g Life Buoy This icon is used if the Server Administrator has enabled technical T support making it easy and convenient to send requests to L Soft support Once lt you click on this icon an email message opens Enter any information describing your problem Please be as detailed as possible LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 17 Section 3 Server Administration The Server Information section displays a list of all server administrators and information about the LISTSERV version that you are running LISTSERV checks this information against a file on the L Soft server and if the information is out of date then you are prompted to download the latest version This information can also be viewed by running the RELEASE command Note that the version check requires javascript to function The License Information section displays your license type expiration date serial number plus other pertinent information regarding your LISTSERV license If your license is about to expire or has expired then the orange or red icon will appear and you will need to update it The Anti Virus Protection section shows whether or not the built in F Secure Anti Virus protection is enabled If your anti virus protection is about to expire or if itis not available then the orange or
27. Submit button you will get the same kind of feedback from LISTSERV as you would if you sent a PUT operation by mail The next screen will either say that the header of the list has been successfully updated or it will indicate that it has found errors and that the header has not been stored The feedback page also has a text box containing the header information you ve just stored or tried to store so if you need to make further corrections to the header you don t have to back up and start over The list header keywords and their parameters are documented in the List Keyword a Reference document in the online help or when using the configuration wizard by clicking the Help icon for each keyword 4 2 3 Topics List topics provide a way to run a mailing list preferably moderated where several sub topics are being discussed in parallel but some subscribers are only interested in a subset of the topics For instance a working group might have general discussions decisions and messages related to meetings People who cannot attend the meetings can then opt out of last calls for hotel reservations and discussions about seafood restaurants whereas people who have no time to follow the discussions can elect to get just the decisions At any rate such a compartmented list requires a certain discipline in order to be successful as the posters must label their messages to indicate which topic s they belong to Through the Topics keyword o
28. Way Discussion Lists 0 000 te tte 23 34 3 Moderated LISIS 22 24 ee ette eee eot dated ibd c Rog decr ed eG 26 3 5 Creating Mailing Lists lille III 26 3 5 1 Using the List Creation Wizard liillseell eh 27 3 5 2 Creating a List from a Template 0 0 0 2 cee ees 28 3 5 3 Cloning a EISE x ms ee eet e be v RR da ewe WEE a bu Eg 30 3 5 4 Using the List Header Editor to Create a List 000022 2c eeaee 30 3 6 Deleting Mailing Lists 0 0 0 eee Itt 31 3 7 Submitting LISTSERV Commands lessen 32 Section 4 List and Subscriber Management 0c eee ee eee eee eee nnne 35 4 1 Using the List Management Dashboard 000 ee 35 4 2 List Configuration 0 0 eens 37 4 2 1 List Configuration Using the Wizard 0 0 0 ee 37 4 2 2 Manual List Configuration 0 cee 51 4 2 3 TOPICS e REA ee REA EG NRI ES NGA ESTE Na eee Re Sos 52 LISTSERV v v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved i Table of Contents 4 2 4 Normal List vs Super List 00 20000 c eee eee eee 53 4 2 5 Mall Merge islas rx doch he ee RIZR a Pe ache e ae ae oes E diate S 54 4 3 List Configuration Task Wizard isses eh 55 4 3 1 Administrators ied eere cire extr st ede EKEN x bedient bar Rad cti Pa wang 55 4 3 2 SCGUI su tetas eiadbieidigiidiriaaitiiddsiaiie hich ai beta ds 57 4 3 3 At
29. a statistics report which allows you to reduce the changelog records to numbers based on several different criteria This is where you can determine for instance how many postings were made to a given list on a range of specified dates how many times a particular LISTSERV command was issued and so forth You should generally choose only one report column on which to report statistics Event or Email Address or Details as each value of the text field is counted independently and sorted in alphabetical order and rows could then include unrelated values and cause some confusion Changelog reports are only available for lists where the Change Log listheader keyword is set to Yes and only for the time span it was enabled Enabling Changelogs in the list header will not suddenly make it possible to view past list activity If Changelogs are enabled but set to rotate over time for example monthly changelogs the reports are only available for the current report To generate a changelog report Select a list Define the Report Type to create a historical or statistical report or both If you check both report fields you will get two reports The historical report shows the actual changelog entries The statistical report shows counts and averages Define the Report Entries to determine which events to include in the report Define the Report Interval to set the date range for the report e Optionally you can also select the repo
30. acceptable abbreviation in capital letters Angle brackets are used to indicate optional parameters All commands which return a file accept an optional F fformat keyword without the quotes that lets you select the format in which you want the file sent the default format is normally appropriate in all cases Some esoteric historical or seldom used commands and options have been omitted List subscription commands from most to least important Commands that support the QUIET keyword are marked SUBscribe listname full name Subscribe to a list or change your name if already subscribed ANONYMOUS Subscribe anonymously Following either full name or ANONYMOUS you may specify individual user options WITH optl opt2 gt with specified user options JOIN Same as SUBscribe SIGNOFF Remove yourself listname From the specified list From all lists on that server NETWIDE From all lists in the network UNSUBSCRIBE Same as SIGNOFF CHANGE Change your subscribed address to newaddr listname newaddr gt on the specified list newaddr gt on all lists on the server SET listname options Alter your subscription options ACK NOACK MSGack gt Acknowledgements for postings CONCEAL NOCONCEAL Hide yourself from REVIEW HTML NOHTML gt Prefer avoid HTML format especially HTML digests Mail NOMail gt Toggle receipt of mail MIME NOMIME
31. any possible sequence of Re keywords and takes anything to the left of a colon as a list of topics separated by commas The posting is considered to belong to all the topics listed before the colon If none of these topics is valid for the list it is classified in a special topic Other If some of the topics are valid but others are undefined the invalid ones are ignored At any rate the subject field is left unchanged Here is an example Subject Benchmarks News Benchmarks for XYZ now available Messages that should be read by everyone can be posted to the special topic All Topic names can be shortened to any unambiguous abbreviation In our example Be is ambiguous because it could be either Beta tests or Benchmarks but Bench is acceptable Subscribers select the topics they wish to receive with the ser command The syntax is SET listname TOPICS xxx Where xxx can be e A list of all the topics the user wishes to receive In that case these topics replace any other topics the user may have subscribed to before For instance after SET XYZ L TOPICS NEWS BENCH the user will receive news and benchmarks and nothing else Updates to the list of topics the user currently receives A plus sign indicates a topic that should be added a minus sign requests the removal of a topic For instance SET XYZ L TOPICS NEWS BENCH adds news and removes benchmarks If a topic name is given without a or sign is as
32. as local nodes for service area checking The LISTSERV machine is automatically considered as a local node and does not have to appear in the list Subscribers from any of the local nodes will receive separate pieces of mail with a single recipient in the To field in other words they will never receive a grouped piece of mail as non local recipients would if there are more than one recipient in their node Node is a generic term that means anything after the sign in the network address For instance SEARN and SEARN SUNET SE are both valid node LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 47 Section 4 List and Subscriber Management names By default this keyword takes its value from the LOCAL variable in LISTSERV s site configuration file PW Peered Lists Only Use this keyword to define the list password When sending the list back to the server the password is prefixed to the list file for validation see the Validate keyword for more specifics The PW parameter is invisible once it is defined that is for security reasons it does not appear either when the list is reviewed or when it is retrieved with a GET command by the list owner Note LISTSERV generates a 16 character random password for lists at list creation time 3 if this keyword is not explicitly defined making such lists more secure from random hackers List own
33. available to users upon request Among these files are the list archives we have already mentioned but LISTSERV can store just about any kind of file papers put up for discussion agendas and minutes of upcoming meetings survey results programs electronic magazine issues etc These files are organized in filelists VM version or catalogs other versions which are very much like directories on a PC Each filelist or catalog contains a list of files along with some descriptive text and LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 2 Section 1 About Mailing Lists and LISTSERV two file access codes or FACs that define who is allowed to order a copy of the file and who is the person in charge of updating it the file owner 1 3 Who are the people involved There are five main classifications of people who can interact with LISTSERV Each classification has a differing level of responsibility for its role and interaction with the software Figure 1 4 below illustrates the hierarchy of these classifications It also represents the relative number of people who fit into each classification Figure 1 4 People Who Can Interact with LISTSERV LISTSERV Maintainer List Subscribers Non subscribers The LISTSERV maintainer is the technical person in charge of the LISTSERV application on a particular server The LISTSERV maintainer may not be in charge of the e
34. commands For some commands the response is automatically displayed by the Web Interface For others a special command parameter must be used in order to display the response in the browser otherwise the response is sent by email In addition other commands are only able to respond by email To access the LISTSERV Command Interface click on the List Management menu and then select LISTSERV Command LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 79 Section 4 List and Subscriber Management Figure 4 17 The Command Interface r R LISTSERV Command Interface ud m Select List Select List m DRAGONFLY DC LSOFT COM Command il Enter Command Useful Commands Release Server info Show Stats Show License Show Points All Show All Lists Show Hardware Served Off Addresses Send over Email User Commands Owner Commands Admin Commands Keyword Reference The Command Interface can only be used for single line commands In particular the PUT command will not work through the Web Interface Multi line commands must be sent by email A selection of frequently used commands is available at the bottom of the screen LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 80 Section 5 List Moderation Section 5 List Moderation The List Moderation Interface allows list
35. confidential list configuration keyword determines whether the list should be hidden from the archive index or not confidential No is the default value and indicates that the list is not confidential confidential Service indicates that the list is to be hidden from users who are not in the list s service area see the Service keyword for more details but not from other users Confidential Yes means that the list is unconditionally confidential See the List Keyword Reference document for more information on these keyword After clicking on the list you want to view archives for you are taken to the List Archives screen for that list See the next section for information 9 2 Viewing List Archives The List Archive screen displays the archives for a list Depending on how the list archive was set up you can access the archives by week month or year Figure 9 2 List Archives Screen X DRAGONFLY List DRAGONFLY DRAGONFLY DC LSOFT COM Dragonfly List The Dragonfly list was the first list on this server Options Log Out Change Password Join or Leave DRAGONFLY Post New Message Search Archives DRAGONFLY Archives e February 07 Week 4 e May 06 Week 1 e January 06 Week 3 This page also offers you several other options Log In Log Out Click to log in or log out of LISTSERV Get Password Change Password Click to get a LISTSERV password or to change an existing password LISTSERV v15 0 Web Interfa
36. imported addresses from all lists option is selected DELETE 243 subscribers removed DELETE 109 subscribers removed Global deletion process complete 352 entries removed f you do not supply an upload file where required or if your browser does not support the RFC1867 file upload extension you get the following message Your browser did not upload any file during the transfer Assuming you did fill in the file input box the most likely cause is that your browser does not support the file upload extension RFC1867 Notes Bulk operations are not enabled by default The site manager must enable this functionality explicitly If you get an error 2 when you click on the Import button this means that the upload directory has not been created If you get an error 13 when you click on the Import button this means that the upload directory has been created but the CGI program user does not have write permission in that directory In addition the input file must be a plain text file not a word processor document or spreadsheet and must contain one address per line optionally followed with a space or TAB and the subscriber s name In addition the subscribers being added or deleted will not be notified 4 5 Submitting LISTSERV Commands The LISTSERV Command Interface is used for submitting LISTSERV commands that are not otherwise facilitated by the Web Interface See Appendix A Command Reference Card for a listing of all
37. in some way The encoded attachment is then received and decoded automatically by the recipient s email program so that it can then be opened normally Unfortunately attachments tend to be large and sometimes they may contain viruses For these reasons many mailing list owners want to restrict the kind of attachments that are allowed on their mailing lists or forbid them altogether There are two common methods that are used to encode attachments MIME and UUEncoded 4 3 3 2 MIME Attachments The first and most common method of encoding is called MIME which stands for Multipurpose Internet Mail Extensions One advantage of this method of encoding for attachments is that messages containing MIME attachments have to include a description of what kind of file each attachment contains using the list of types of files given at http www iana org assignments media types By selecting specific MIME types to allow as attachments you can tell LISTSERV to permit distribution of messages containing images but not allow messages containing other kinds of attachments for example Unfortunately sometimes MIME attachments are not encoded correctly by the sending email program so that the description of what kind of file the attachment is is inaccurate It might say that the file is an image when actually it is a spreadsheet document for instance For this reason unless you ban attachments entirely you cannot guarantee that no unwante
38. list explaining the change you just made 4 3 7 CataList The CataList tab shows all the options available for cataloguing your list in CataList Listing in CataList makes it easier for prospective subscribers to find your list CataList is known for keeping an up to date record of lists It is updated several times a day so the listings are generally never more than a few hours out of date 4 3 7 1 Why List in CataList Listing in CataList makes it easier for prospective subscribers to find your list CataList is known for keeping an up to date record of lists It is updated several times a day so the listings are generally never more than a few hours out of date For an example of a CataList entry see the entry for the LSTOWN L list 4 3 7 2 Missing Listing in CataList If you can not find the entry for your list in CataList there are a number of possible causes The list is set to Confidential Yes or Confidential Service Confidential Yes prevents the list from being publicized automatically anywhere Confidential Service prevents the list from being listed in CataList but allows the list archives if they exist to be listed on the server s index page The list is new or was changed to Confidential No only recently Wait a day to make sure you have allowed time for database updates and then check again The LISTSERV server is set to standalone runmode Only networked LISTSERV servers benefit from CataList listings sp
39. look just like regular mailing list messages but any bounces generated by them go to the customized probe return addresses This allows LISTSERV to automatically determine which address each bounce is for even if the bounce is otherwise in a format that LISTSERV does not understand Depending on the setup of the Auto Delete keyword the bouncing address may be removed immediately or additional probes may be sent As with active probes any additional probe messages that are sent will contain the language in the PROBE2 template 4 3 5 Digesting and Indexing The Digest tab guides you through providing digest and index versions of the list in addition to the usual individual postings Normally LISTSERV sends messages out to subscribers as soon as it receives them so that the subscribers receive the mailing list messages throughout the day Some may prefer to get all of the messages at the same time combined into a single piece of email Such a collection of messages is called a digest Another option similar to the digest is for LISTSERV to send the subscriber a list of what messages have been distributed to the mailing list recently along with information about when the message was posted how big it is and who sent it This is referred to as an index 4 3 5 1 What is a Digest Normally LISTSERV sends mailing list messages out to subscribers as soon as it receives them so that the subscribers get messages throughout the day S
40. may not display correctly in plain text digests 4 3 5 4 What is an HTML Digest Recipients of an HTML digest who have email programs that are programmed to handle such digests will see an index of the day s messages followed by the contents of the DIGEST H template if any Clicking on a subject in the table of contents takes you down to the relevant message or messages in the index Clicking on any of the messages will then take you to the message in question HTML digests include information about the content of each message through MIME therefore each message should display normally Note Since the digest includes all of the messages as MIME attachments all of the links in the HTML digest index are of the form cid content id see RFC 2111 for more information about this type of URL Unfortunately some email clients even some that otherwise support HTML do not handle such references correctly For this reason some subscribers may not be able to use HTML digests LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 67 Section 4 List and Subscriber Management Figure 4 9 Example of an HTML Digest MYLIST Digest 7 Feb 2002 to 8 Feb 2002 Table of contents e Request for comments 2 e Another subject another ruler 1 Request for comments o Re Request for comments 02 08 From Fred Q Public lt fred EXAMPLE COM gt o Re Request for comments
41. message bounces depending on the mailing list s setup the address may be immediately removed or additional probe messages may be sent to make sure that the address is actually bad Generally if active probes are enabled then they are sent to subscribers whose subscriptions have been inactive for some time This allows the list owner to ensure that there are not many old bad addresses set to NOMAIL subscribed to the mailing list The PROBE1 mail template contains the initial active probe message Sometimes list owners will modify the message sent by the active probe mechanism to send information about the mailing list such as a FAQ a mailing list charter or instructions on how to subscribe and sign off The follow up message that may be sent if the initial probe fails can also be modified It is contained in the PROBE2 template 4 3 4 3 What is Passive Probing Passive probing is another option for testing subscriber email addresses With passive probing normal messages that are sent to the mailing list are used as the medium of the probe LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 65 Section 4 List and Subscriber Management Essentially when a message is sent to the mailing list a certain percentage determined by the Auto Delete Probe setting of the mailing list subscribers are sent individual copies of the message with customized return paths These messages
42. on the server after making changes to it This is done by sending mail from each account to LISTSERV LISTSERV MYHOST COM with the command PW ADD password again password is whatever you want it to be in the body of the message LISTSERV will request confirmation of this operation simply reply to the confirmation request with the word ok Adding these passwords will considerably lessen the chance that someone will spoof mail from you to make changes on your list It is very unlikely that this will happen but it never hurts to be cautious Sincerely Joe Smith LISTSERV Maintainer LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 124 Appendix C Appendix C Country Codes COM USA company GH Ghana NU Niue EDU USA education GI Gibraltar NZ New Zealand Aotearoa GOV USA government GL Greenland MIL USA military GM Gambia OM Oman NET USA network GN Guinea ORG USA organization GP Guadeloupe PA Panama GQ Equatorial Guinea PE Peru AC Ascension Island GR Greece PF French Polynesia AD Andorra GS South Georgia and South PG Papua New Guinea Sandwich Islands AE United Arab Emirates GT Guatemala PH Philippines AF Afghanistan GU Guam PK Pakistan AG Antigua and Barbuda GW Guinea Bissau PL Poland Al Anguilla GY Guyana PM St Pierre and Miquelon AL Albania PN Pitcairn AM Armenia HK Hong Kong PR Puerto Rico AN Netherlands Antilles HM Heard and McDonalds PS P
43. part of your message Next add the first part by one of the methods described above Click the Add Part button to open a second text box Select the content type of the second part and then add it to the second text box Advanced Use the Advanced button to display a drop down menu that can be used to select the charset character set of the message If your message requires a charset that is different from the default charset for LISTSERV American charset US ASCII then you can use the drop down menu to select the matching one before you type or paste in your message This selection will not translate one charset to another It is used to sync the charset of the original message with LISTSERV so that it can be encoded correctly for sending Attachments Use the Browse button to find your file on a local drive Click the Attach button to attach your file to your outgoing message Note Each list can have its own rules for accepting or rejecting messages with attachments The Browse and Attach buttons will function regardless of individual list settings As a result your message may be rejected or stripped of its attachment by the list Be sure to check with the list owner if you have any questions 8 4 2 Using Email to Post a Message To send mail to the list by using your email client program simply compose a message and address it to the list address in your email client The list address is the one that se
44. postings so that you can see exactly how it appeared on the list useful if you are behind an unreliable gateway or firewall The following settings are available in the Miscellaneous section Mail delivery disabled temporarily This option toggles the receipt of mail from the list You may want to disable mail delivery if you will be away from your mail for an extended period of time Address concealed from REVIEW listing This option conceals you from the list of subscribers shown by the REVIEW command Note that the list owner and the LISTSERV administrator can always get the complete list of subscribers regardless of this setting Nowadays most lists are configured so that only the list owner can use the REVIEW command but some lists still allow subscribers to get a listing of all the other participants For lists with topics enabled then the Topics section is visible if the topics section is not visible topics are not enabled This section allows you to subscribe or unsubscribe to all some or none of the available topics LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 106 Appendix A Command Reference Card Appendix A Command Reference Card This document is available separately It can be retrieved in plain text from any server running L Soft s LISTSERV with the command INFO REFCARD Commands are listed in alphabetical order with the minimum
45. receive information and do not interact with the other list members This type of list is most commonly used for delivering news and media publications company newsletters and any other types of announcements For example the LISTSERV at Work newsletter see http www Isoft com news newsletter us asp is sent quarterly to keep the L Soft community informed and up to date with the company s latest developments One way lists are similar to print newspaper subscriptions They often have large numbers of subscriptions and people sign on and off the list as they wish Set up an announcement list by using one of the following sets of keywords LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 21 Section 3 Server Administration Table 3 1 Keywords for an Announcement Style List Keyword and Suggest Value Description Send Owner Confirm Only addresses listed in the Owner keyword can post to the list Non owner addresses attempting to post receive a non customizable rejection message Send email address Confirm Only the specified e mail address is allowed to post to the list The sender is required to confirm the post All other addresses attempting to post receive a non customizable rejection message Send Editor Hold Confirm Only address listed in the Editor keyword can post to the Editor editor address es list without moderation Editors are require
46. red icon will appear and you will need to update it The Technical Support section shows whether or not the license includes technical support If it does the Life Buoy icon is shown making it easy and convenient to send requests to L Soft support Once you click on this icon an email message opens with information already entered including various server and license information Enter any additional information describing your problem Please be as detailed as possible If support is not available or if itis about to expire then the red or orange icon will appear The bottom part of the screen is a table that shows LISTSERV server data which is the same data available on the Server Usage Reports To add or remove columns from the table click the Edit Table option This option is a great way to customize the information shown in the table making sure only the information you want to see is visible If you customize the table then your changes will be saved in your preferences and will be automatically loaded every time you log in Figure 3 2 The Server Administration Dashboard Bottom Half Edit Table 2006 11 2006 12 2007 01 2007 02 2007 03 2007 04 2007 05 3 2 Site Bandwidth Infected A Spam Postings Recipients ops UT Usage in Reveivey Detected Messages Uperations Found Messages Sheratons 55 88 37 3 0 0 0 304 0 0 2 0 11 3 1 0 0 0 0 66 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 1 0 0 1 0 0 0 29 0 0 0 0 0 0 0 0 0 0 0 10 0 0 0
47. rights reserved 27 Section 3 Server Administration Section 3 4 1 One Way Announcement Lists Unmoderated Discussion List see Section 3 4 2 Two Way Discussion Lists and Moderated Discussion List see Section 3 4 3 Moderated Lists Click the Next gt button to continue The Miscellaneous screen opens Figure 3 5 Defining the List Options A List Creation gt List Name List Type Miscellaneous Miscellaneous Define how subscriptions are handled and which users can send messages to the list 3 Who Can Join the List Open Anyone By the Owner Subscribers Request Owner Adds O Closed Cannot Subscribe Owner Must Add 3 Who Can Send to List List Owners O Editors nancy xyz com Nancy Travis Is the List Confidential Public List in Archive Index and CataList Semi Public List in Archive Index Hide from CataList Confidential Hide from Archive Index and CataList Define how subscriptions are handled and which users can send messages to the list This screen will vary slightly depending on the type of list you re creating Click the Next gt button to continue The Archives screen opens Click the List Archives drop down menu to define whether or not you want to archive messages posted to the mailing list If posted messages are archived then click the Access to List Archives drop down menu to choose whether the archives will be available to the public or to subscribers only Fi
48. setting in the Preferences section To add or remove columns from the table click the Edit Table option This option is a great way to customize the information shown in the table making sure only the information you want to see is visible If you customize the table then your changes will be saved in your preferences and will be automatically loaded every time you log in The Lists Per Page parameter controls how many lists will be displayed on a single page The default is 10 If you want to break the list into 20 lists for example then simply enter 20 in the box and click Update The Changelog Period parameter lets you select the date range for the changelog columns in the report The default is 1 day If you want to change this period simply choose a different option from the drop down menu such as 14 days and then click Update Figure 4 2 List Management Dashboard Bottom Half Edit Table Subscribers Subscription Subscribe Signoff BLOG 1 Editor By Owner Configure View Hold Confirm Confirm Edit Edit COMMUNITY 1 Public Open Configure View Edit Edit DISCUSSION 10 Private By Owner Configure View Confirm Edit Edit DRAGONFLY 3 Private By Owner Configure View Edit Edit IDEABUBBLE 3 Editor Closed Configure View Hold Edit Confirm All Edit Retrieving the changelog data requires a separate query To lo
49. shipments installed before that date Confirm installation of a shipment when requested by LISTSERV Attempt to reload a shipment which failed due to a disk full condition Get a list of installed shipments Send back a list of local lists owned by the address supplied wildcards acceptable Send back a list of local lists moderated by the address supplied wildcards acceptable Regenerate all LISTSERV network tables or just compile the links weight file debugging command Suspend processing of reader files and disable the GET command Cancel OFFLINE condition Create a new list Update a CMS file on one of ISTSERV s R W minidisks note that this is similar to SENDFILE RECEIVE or LINK COPYFILE and should NOT be used to update file server files Password file management Define a password for the specified user Delete password for that user gt Query the password of the Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 118 Appendix A REGister n ENDFile SF SHOW SHUTDOWN STOP Note some debugging commands and options have Syntax of name OFF FOR user fn ft lt fm cuu dirid gt user OFF user OFF DROP LIS B Ll T EX SVFILE NCHmarks gt ECLoad gt Command Reference Card specified us
50. spread through email using HTML messages For these and other reasons some list owners prefer not to allow HTML messages on their mailing lists LISTSERV s handling of HTML messages is controlled by the Language keyword 4 3 3 5 Exchange and Outlook Attachments Microsoft Outlook and Exchange use their own attachment type application ms tnef LISTSERV removes these attachments from messages it distributes unless specifically configured not to because they are disruptive to subscribers who use non Microsoft email clients LISTSERV s handling of these attachments is controlled by the Language keyword 4 3 3 6 Size Limits One objection to messages containing attachments is that they tend to be large and therefore may take a lot of time to download For this reason LISTSERV allows you to set a limit on the size of the messages it will distribute This is controlled by the Sizelim keyword 4 3 3 7 Content Filtering The CONTENT_FILTER mail template form if present contains filtering rules one rule per line empty lines ignored Each rule has the following format prefix pattern The prefix if present can be a mail header tag for example Subject Header to check the whole header or Text to search the message text The latter is the default if no prefix is supplied it is provided in case the pattern contains a colon in the first word If there are multiple mail header tags with the specified name such as Received each
51. that are configured to request subscription renewals This setting may only be changed by a list owner Note Some columns are only available while using LISTSERV in Expert Mode For more information see Section 2 6 Setting Your Personal Preferences To change specific list settings for one or all of your lists check the box that corresponds with that setting in the Report Columns section and click Submit The My Settings tab refreshes displaying the settings you selected Next click the box next the name of the list you want to change click the drop down arrow at the bottom of the column for the setting you want to change and then click Submit LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 94 Section 8 Subscriber s Corner For example if you wanted to change the Mail Style setting on all of your lists simply click that checkboxes for those list click the drop down arrow at the bottom of the Mail Style column select the setting you want i e Digest and then click Submit Figure 8 2 Changing List Settings My Lists My Settings Subscribed to 2 Lists as htaylor lsoft com List Names 4 Mail Style Mail Status Restrictions Subscription Date DISCUSSION Settings Post Open L Soft Discussion List Regular No Mail Post 17 Aug 2006 DRAGONFLY Settings Post Dragonfly List Regular No Mail Post 17 Aug 2006 E Invert Regular 3 Lists per Pag
52. the only people who are allowed to send messages to the subscribers The communication flows one way from the list administrators to the list subscribers This type of list is primarily used for newsletters product announcements and dissemination of information that does not require feedback from the subscriber e Two Way Discussion Lists The list administrators and the list subscribers are both permitted to post messages to the list The communication flows two ways between the administrators and the subscribers and back and forth between different subscribers This type of list is primarily used for discussion groups engaged in the exchange of ideas and information centered on a specific topic Moderated Lists This type of discussion list has an editor or editors who review all incoming messages The editor can then decide to allow the message to be sent to all the subscribers on the list or not allow the message to be posted to the list Moderated lists can be used to control the discussion by keeping off topic inflammatory or otherwise inappropriate messages from the reaching subscribers There are other types of lists for example you can use a list as an auto responder The three types listed here are the most common See the List Owner Manual for LISTSERV for more information on other list types 3 4 1 One Way Announcement Lists One way announcement lists or newsletters are types of lists where subscribers only
53. the Invert checkbox then the changes selected will be applied to the lists that are NOT checked fip Tip To subscribe to one list at a time you can simply click the Settings option next to the list name this option is located on both tabs This opens the Join or Leave List screen For more information on this screen see the online help or see Section 9 5 Joining Leaving or Updating a List from the Archives 8 2 Unsubscribing from One or More Lists To unsubscribe to one or more lists click the Show All Lists drop down menu and select Show Subscribed Lists Only Check the boxes next to the lists that you want to unsubscribe from and then click the Invert drop down menu and select UnSubscribe Check the Send email notification of changes option to have a notification email sent with information about the deletions Finally click the Submit button LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 91 Section 8 Subscriber s Corner Note If you select the Invert checkbox then the changes selected will be applied to the lists that are NOT checked fip Tip To unsubscribe from one list at a time you can simply click the Settings option next to the list name this option is located on both tabs This opens the Join or Leave List screen For more information on this screen see the online help or see Section 9 5 Joining Leaving or Updating a List from the Arch
54. the bottom of the column using the drop down boxes All of the the selections for changing the current options will be listed Highlight the new option by clicking it LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 83 Section 6 Reports e Click the Submit button to save your changes If you would like your subscribers to receive an email notification that their options have been changed check the Send email notification of changes box Otherwise no notification will be sent To view and make changes to the subscription options of individual subscribers click on the subscriber name If a name is not available click on the No Name Available link The Subscriber Management screen will open for the selected individual Make any changes and then click Update To delete subscribers check the boxes to the left of the subscriber names you want to remove and then click the Delete Selected Subscribers button Each column heading is a clickable link that will sort the column in ascending or descending order A small arrow pointing up or down will appear indicating the order 6 1 3 List Activity Reports Two types of activity reports can be generated using this Interface The first report is a history report This report simply displays the changelog records that match the selection criteria one record per line similar to reading the changelog yourself The second report is
55. to L Soft support Once you click on this icon an email message opens Enter any information describing your problem Please be as detailed as possible The Moderation section lists any messages that are awaiting moderation The messages displayed here are those that belong to a list for which you are listed as a moderator LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 35 Section 4 B I L TEC TES U Next List and Subscriber Management Note This section is only displayed if you are a moderator on one or more lists In addition only two icons are used in this section The green icon indicates that there are no messages pending moderation the orange icon indicates that there are messages pending moderation The bottom part of the screen contains a table that shows list configuration and list activity changelog data which is a combination of the List Report and the List Activity reports Note that the list activity data is only visible if a list has changelogs enabled By default the changelog data is not automatically calculated because of the time it takes to process the log files especially if you have many lists or if they have large log files To calculate the data just click on one of the plus signs If you would like the changelog numbers to be loaded automatically every time you access the page you can change the Owner Dashboard Changelogs
56. will be updated gt Do not lock the list gt Recover the old copy of the list before the last PUT Hold a list preventing new postings from being processed until a FREE command is sent gt Forward request to all peers Send back a list of local lists owned by the invoker Send back a list of local lists moderated by the invoker Move a subscriber to another peer gt Move several subscribers to various peers Update a list header from the file returned by a GET command Similar to PUT but lets you store the entire list header and subscribers together Query the subscription options Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 116 Appendix A STats UNLOCK x lt WITH options gt FOR user listname options lt FOR user gt Command Reference Card of another user wildcards are supported Searches all the lists you own Alter the subscription options of another user or set of users when using wildcards Additional options for list owners NORENEW RENEW NOPOST POST DITor NOEDITor ti EView NOREView listname RESET listname Site management functions CMS CP DATAbase INSTALL LISTSERV v15 0 command text command text function DISAble ENAble SHUTDOWN function gt Waive subscription confirmation for this user
57. 007 L Soft international Inc All rights reserved 85 Section 6 Reports criteria one record per line similar to reading the changelog yourself The second report is a statistics report which allows you to reduce the changelog records to numbers based on several different criteria This is where you can determine for instance how many postings were made to a given list on a range of specified dates how many times a particular LISTSERV command was issued and so forth You should generally choose only one report column on which to report statistics Event or Email Address or Details as each value of the text field is counted independently and sorted in alphabetical order and rows could then include unrelated values and cause some confusion Changelog reports are only available for LISTSERV servers where the SYSTEM_CHANGELOG site configuration parameter is set to 1 and only for the time span during which it was enabled Enabling Changelogs in the site configuration will not suddenly make it possible to view past list activity If Changelogs are enabled but set to rotate over time for example monthly changelogs the reports are only available for the current report To generate a changelog report Define the Report Type to create a historical or statistical report or both If you check both report fields you will get two reports The historical report shows the actual changelog entries The statistical report shows counts and av
58. 132 Glossary of Terms overall number of messages they receive For example a discussion list about restoring antique cars may have topics on the different makes or car different year models and or shows for antique car owners to attend A subscriber to this list may only be interested in Ford Model T cars and therefore would elect to subscribe to only those topics so as not to receive mail from any other topics Two Way Discussion List The list administrators and the list subscribers are both permitted to post messages to the list The communication flows two ways between the administrators and the subscribers and back and forth between different subscribers This type of list is primarily used for discussion groups engaged in the exchange of ideas and information centered on a specific topic U V WwW Web Templates also referred to as Dynamic Web Templates These templates control the pages produced by the Web Interface These pages are produced dynamically when they are accessed What gets displayed by the browser depends on the circumstances and may change depending on who is accessing the Interface which list they are accessing the settings of that list and so on X Y Z LISTSER y v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 133 Glossary of Terms LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All righ
59. 2 digest 92 HTML 94 index 92 MIME 94 regular 92 receive a copy of postings 94 receive an acknowledgement message 94 receive renewal notices 94 restrictions 93 subscription date 93 topics 94 Super Lists 53 Index T Templates creating a list from 28 customizing mail 87 Web 87 Toolbar 8 Topics using the list header keyword to define 43 using the list header keyword to define the default 48 Two Way Discussion Lists 23 N lt xXx s lt c LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 139 Index LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 140
60. 83 Subscriber Reports 83 Server Administration accessing 85 Anti Virus Spam Reports 85 Server Activity Reports 85 Server Usage Reports 85 RFC822 112 S Sender ID testing deliverability 20 Sender Policy Framework SPF testing deliverability 20 Server Activity Reports generating 85 Server Administration 17 cloning a list 30 creating a list from a template 28 creating a list using the list header 30 creating lists 26 deliverability assessment 19 Site Configuration 18 using the Dashboard 17 using the List Creation Wizard 27 LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 138 Server Administration Reports see Reports Server Archive Index 99 Server Usage Reports generating 85 Site Configuration 18 anti spam 19 anti virus 19 database 19 debugging 19 distribute 19 domain 18 DomainKeys 19 license 19 logs and errors 19 optimization 19 SMTP 19 Web Interface 19 Site Configuration Keywords DATABASE 112 NODE 109 Subject Tags 68 Subscriber Management 35 72 adding a new subscriber 73 bulk operations 78 deleting a subscription 74 examining a subscription 74 Subscriber Reports generating 83 Subscriber s Corner 91 posting a message to the list 95 Subscribers changing subscription settings 92 subscribing to one or more lists 91 unsubscribing from one or more lists 91 Subscription Settings changing 92 conceal 94 header style 93 mail status 93 mail style 9
61. 9 K site configuration variables 19 Default Home Page 5 Deleting z lists 31 Ines entering a new activation key 19 List Activity Reports generating 84 generating a changelog report 84 List Archives 100 List Configuration 37 Deliverability Assessment 19 testing DomainKeys 20 testing sender ID 20 testing sender policy framework SPF 20 testing the domain name 21 Digest list header keyword 41 controlling access 38 Digesting 66 controlling maintenance 44 with HTML 67 controlling security 47 with MIME 68 controlling subscriptions to the list 48 describing the list 37 determining distribution 40 handling errors 43 manually 51 using the Wizard 37 List Creation Wizard 27 List Editor using the list header keyword to define 44 with plain text 67 Discussion Lists 23 Domain Name testing deliverability 21 DomainKeys site configuration 19 testing deliverability 20 LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 136 List Header creating a list from 30 hiding from CataList 71 List Header Keywords ACK 40 Attachments 39 Auto Delete 43 Categories 49 Change Log 47 Confidential 47 Confirm Delay 48 Daily Threshold 41 DBMS 49 Default Options 48 Default Topics 48 Digest 41 Editor 44 Errors To 43 Exit 47 Files 39 Filter 39 Indent 49 Internet Via 41 Language 49 Limits 50 List ID 45 Local 47 Long Lines 50 Mail Merge 50 Mai
62. B Sample Boilerplate Files Unsubscribed User Still Getting Mail Use this one after you have done an exhaustive search of the list and determined that the person simply isn t on the list Typically the user is subscribed to a redistribution list and doesn t realize it Unfortunately can t unsubscribe you from listhame because you aren t subscribed to listhame host have run a check to see if you might be subscribed under a slightly different network address and have not found anything There are a few possibilities you should look into Are you getting a digest Are you perhaps getting a redistributed copy of postings possibly from a redistribution list If you look at the mail headers and there is an indication that you may be getting the postings from another source you will have to ask the people that run the other source to remove you from their list Use this one if the user unscubscribed successfully BUT they are still getting list mail I ve done a search of listhame for a possible duplicate subscription for you and have not found anything It s possible that the mail you are receiving was actually sent from listname before your unsubscribe request was processed Depending on the routing it could take anywhere from 24 to 48 hours for all such messages to get through the network so please be patient Quoted Replies Include Message Headers Causing them to Bounce When quoted replies from a user s mail client includes message he
63. ERV server is likely to be delivered to its final destination based on various standardized mail certification schemas To open the deliverability tool click Server Administration Site Configuration and then select Deliverability Assessment LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 19 Section 3 Server Administration Figure 3 3 Deliverability Assessment Screen Deliverability Assessment As spam filters become more and more aggressive there is a growing risk for legitimate email to be blocked or relegated to spam folders This tool will analyze your LISTSERV and DNS configurations and compare them to best practices giving you concrete advice on improving your deliverability Assess Deliverability 3 Host Name 3 IP Address pem To access the deliverability for your LISTSERV site enter the Host Name and the IP Address from which mail will be sent and then click Submit The Deliverability Assessment screen refreshes and your test results are displayed Each test response is self documented and where appropriate contains links to external resources describing the protocol in question Test results are displayed with the Green Shield with a Checkmark Red Triangle with an Exclamation Mark and Orange Diamond with an Exclamation Mark icons to help the administrator quickly identify problem areas The following areas will be tested Domain
64. Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved ix Preface About This Manual e full name first name middle initial surname not your email address Must consist of at least two space separated words e g John Doe e listname name of an existing list e node Either the fully qualified domain name FQDN of an Internet host or the BITNET nodeid or Internet hostname of a BITNET machine which has taken care of supplying an internet tag in its BITEARN NODES entry e host Generally the same as node but normally refers specifically to the fully qualified domain name FQDN of an Internet host rather than to a BITNET nodeid e pw a password containing characters from the set A Z 0 9 8 userid Any valid RFC822 network address not longer than 80 characters if omitted the hostname part defaults to that of the command originator e internet address Similar to userid but specifically refers to a complete RFC822 network address in userid fqdn format When we use this nomenclature a fully qualified hostname is required Other deviations from the standard set will be noted along with the affected commands Also the following conventions represent variable or optional parameters e italic type Always indicates required parameter names that must be replaced by appropriate data when sending commands to LISTSERV e lt gt Angle brackets may sometimes enc
65. Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 113 Appendix A File management commands for file owners only Command Reference Card AFD FUI PUT UNLOCK LISTSERV v15 0 GET fn ft lt filelist gt fn FILELIST lt options gt CTL NOLock fn ft lt filelist lt NODIST gt gt lt CKDATE NO gt lt DATE yymmddhhmmss gt lt PW password gt lt RECFM F lt LRECL nnn gt gt lt REPLY TO user gt lt REPLY TO NONE gt lt REPLY VIA MSG gt lt parameters gt Standard parameters supported for all files TITLE file title filelist lt options gt NOFLAG fn FILELIST Automatic File Distribution Get a list of people subscribed to a file you own Special options for filelists gt Return filelist in a format suitable for editing and storing back Don t lock filelist use in conjunction with CTL Update a file you own ven if Accept request current version of the file is more recent than the version you sent gt Set file date tim Supply your password for command authentication gt Select fixed format file not to be used for text files Send reply to another user gt Don t send any reply gt Request reply via interactive messages not mail Special parameters passed to FAVE routine if any gt Change file title in f
66. JaneSmith sample com Subscribed Since 10 May 2007 Subscription Type 9 Regular NODIGEST NOMIME DIGEST NOHTML MIME DIGEST HTML DIGEST NOHTML INDEX HTML INDEX Mail Header Style 9 Normal LISTSERV style header FULLHDR LISTSERV style with list name in subject SUBJECTHDR Dual second header in mail body DUALHDR O sendmail style IETFHDR O Normal LISTSERV style RFC 822 Compliant FULLS22 NOACK NOREPRO ACK NOREPRO NOACK REPRO Mail delivery disabled temporarily NOMAIL Address concealed from REVIEW listing CONCEAL User is exempt from renewal probing NORENEW User may bypass moderation EDITOR All postings sent to list owner for review REVIEW O User may not post to list NOPOST Delete From All Lists If you are deleting a subscription or changing updating its options the two options at the top of the screen allow you to choose whether or not a notification should be sent to the subscriber about the change or deletion The two options when used with the Delete button are strictly equivalent to DELETE listname userid host and QUIET DELETE listname userid host respectively and the other equivalent commands are formatted identically Send Email Notification is the default LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 77 Section 4 List and Subscriber
67. Keys Yahoo is the most significant proponent of the DomainKeys system which is a cryptographic authentication solution that adds signatures to email messages allowing recipient sites to verify that the message was sent by an authorized sender and was not altered in transit DomainKeys uses two keys a public key and a private key for this certification The public key for the domain is stored in the DNS and the corresponding private key is registered with LISTSERV The Yahoo Mail email service displays a notification for recipients showing users whether the mail is certified Other email clients may have similar features For more information about Yahoo and DomainKeys please refer to http antispam yahoo com domainkeys Sender Policy Framework SPF Sender Policy Framework also known as SPF is an open DNS based certification protocol used by recipient sites to verify that the originating IP address is authorized to send email for the domain name declared in the MAIL FROM line of the mail envelope SPF is used to identify messages with forged MAIL FROM addresses AOL and Pobox Com are possibly the largest SPF users at this time For more information about SPF please refer to http www openspf org Sender ID Sender ID is a closed DNS based certification protocol used to verify that the originating IP address is authorized to send email for the domain name declared in the visible From or Sender lines of the email mess
68. L Soft international Inc Web Interface User s Manual LISTSERVS version 15 0 LISTSERV Last Updated June 13 2007 Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted L Soft does not endorse or approve the use of any of the product names or trademarks appearing in this document Permission is granted to copy this document at no charge and in its entirety if the copies are not used for commercial advantage the source is cited and the present copyright notice is included in all copies Recipients of such copies are equally bound to abide by the present conditions Prior written permission is required for any commercial use of this document in whole or in part and for any partial reproduction of the contents of this document exceeding 50 lines of up to 80 characters or equivalent The title page table of contents and index if any are not considered to be part of the document for the purposes of this copyright notice and can be freely removed if present Copyright 2007 L Soft international Inc All Rights Reserved Worldwide LISTSERV is a registered trademark licensed to L Soft international Inc ListPlex CataList and EASE are service marks of L Soft international Inc UNIX is a registered trademark of X Open Company Limited AIX and IBM are registered trademarks of International Business Machines Corporation
69. Management The Delete From All Lists button is strictly equivalent to the command DELETE userid host and is used to delete the user from all lists on the local server for site managers or from all lists on the local server that are owned by the invoker for list owners If you are making changes to the user s name field address or user options use the Update button to commit the changes If you make changes to both the options and the identification fields user option settings are updated first and then changes are made to the name and address fields Following either a Delete or an Update operation the main Subscriber Management screen is displayed along with a message indicating the success or failure of your operations 4 4 3 Bulk Operations The Bulk Operations tab allows a list owner to upload an input file containing email addresses and optionally names one address per line and either add all the email addresses in the file to the list optionally replacing the current subscribers or remove them from the list To access click List Management and then select Subscriber Management The Subscriber Management screen opens Click on the Bulk Operations tab Figure 4 16 The Bulk Operations Tab q Subscriber Management TEST1 TEST1 Home Select List TEST1 Test list for HAT v Update Single Subscriber Bulk Operations TEST1 Caution Some of the functions offered through t
70. Notify Use this keyword to define whether the list owner or the person indicated by Notify mon address is to receive notification of new subscriptions and deletions etc The default is Yes meaning that non quiet list owners will be notified Owner Use this keyword to define the person or list of persons who own the list They are responsible for controlling access to the list and defining the list control keywords that are best suited to the purpose of the list This keyword is required in every list and there is no default value Any combination of explicit network addresses and complex access levels is acceptable for example Owner BIGQ BLUE STAFF L Owner MAIN L Note The use of the Quiet parameter causes all subsequently defined list owners to be excluded from receiving any delivery error messages or other administrative mail from LISTSERV Peers Use this keyword to define the list of all the servers in the world that are peer linked to the list either directly or via one or more other peer servers This information is used by the various list management commands to determine the nearest peer list to a given user For example when a SUBSCRIBE command is received from a user and it is determined that there is a nearer peer list for that email address the subscription request is automatically forwarded to the appropriate LISTSERV Renewal Use this keyword to control whether or not subscribers are requir
71. Previous by Same Author Click to view the previous message by the same author e Chronologically Click to view the messages in chronological order Most Recent First Click to view the messages with the most recently posted message listed first Proportional Font Click to view the message using proportional font e Monospaced Font Click to to view the message using monospace font LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 102 Section 9 Archives This page also offers you several other options Join or Leave Click to open the Join or Leave List screen For more information see Section 9 5 Joining Leaving or Updating a List from the Archives Reply Click to compose and post a reply to the current message Post New Message Click to compose and post a new message to the list For more information see Section 8 4 Sending Mail to a List Search Archives Click to open the Archive Search screen Note If the message you are viewing contains additional parts or attachments then the Parts Attachments row will be displayed after the email header To view the part or attachment simply click on it For multi part messages the default view HTML or Text is set using the Default View option on the Archive Preferences tab under Preferences For more information see Section 2 6 Setting Your Personal Preferences Figure 9 4 T
72. RV LISTS DRAGONFLY Weekly Public Change Log Yes HH OFF The Dragonfly list was the first list on this server Delete Files Associated with Mailing List oO DRAGONFLY LOGO601C L1 DRAGONFLY LOGO605A E DRAGONFLY LOGO702D L1 7 eisai ter eerie O Delete All Associated Files Delete List 3 7 Submitting LISTSERV Commands The LISTSERV Command Interface is used for submitting LISTSERV commands that are not otherwise facilitated by the Web Interface See Appendix A Command Reference Card for a listing of all commands For some commands the response is automatically displayed by the Web Interface For others a special command parameter must be used in order to display the response in the browser otherwise the response is sent by email In addition other commands are only able to respond by email To access the LISTSERV Command Interface click on the Server Administration menu and then select LISTSERV Command LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 32 Section 3 Server Administration The Command Interface can only be used for single line commands In particular the PUT command will not work through the Web Interface Multi line commands must be sent by email A selection of frequently used commands is available at the bottom of the screen Figure 3 11 The Command Interface JD LISTSERV Command Interface C m Sel
73. RV s global definition of which machines are Local or the machines defined by the list keyword Local If you wish to set Service to Local you should check with your LISTSERV site administrator to find out which nodes are considered local If the global definition is not suitable you can override it by defining the Local keyword Local bitnodel some host edu another host com Service Local Confidential Servic If there are many subdomains within your primary domain you may wish to use the wildcard when defining the Local or Service keywords For instance Service HOST COM HOST COM defines the service area as HOST COM and all subdomains ending in HOST COM 4 3 2 4 Who May Review the List of Subscribers The ability to review the subscriber list may be restricted to either subscribers or to list owners This is done by setting the Review keyword appropriately To restrict reviews of the list to subscribers only set Review Private This is the default To restrict reviews of the list to list owners only set Review Owners To allow anyone including non subscribers to review the list set Review Public This is not recommended unless your LISTSERV server is operating on an intranet You can also restrict reviews to users within the list s service area by setting Review Service and defining the Service keyword appropriately LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international In
74. S related configuration variables Debug Shows debugging options License Shows a summary of your license and allows you to enter a new License Activation Key To update your site configuration click on the tab of your choice and locate the configuration variables that you want to change Use the applicable drop down menus and text boxes to make your changes and then click the Update button Notes To only show the configuration variables that are defined simply click the Show Only Currently Set Variables option Some changes require a reload or restart in which case you will be prompted accordingly Clicking on an individual configuration variable brings out a screen with only that variable as well as a full description If you know exactly which configuration variable you want to change you can use the Find or Add Configuration Variable field to search for it Note Not all configuration variables are listed using Basic Mode or Tutorial Mode For more information on these settings go to the General Preferences tab under Preferences a For detailed instructions click on the Help icon associated with each tab 3 3 Deliverability Assessment As spam filters become more and more aggressive there is a growing risk for legitimate email to be blocked or relegated to spam folders The Deliverability Assessment tool allows LISTSERV system administrators to determine whether mail originating from their LISTS
75. Senegal BV Bouvet Island KM Comoros SO Somalia BW Botswana KN Saint Kitts and Nevis SR Suriname BY Belarus KP Korea North ST Sao Tome and Principe BZ Belize KR Korea South SU USSR former KW Kuwait SV ElSalvador CA Canada KY Cayman Islands SY Syria cc Cocos Kneeling Islands KZ Kazakhstan SZ Swaziland CD Congo Democratic Republic CF Central African Republic LA Laos TC Turks and Caicos Islands CG Congo LB Lebanon TD Chad CH Switzerland LC Saint Lucia TF French Southern Territories CI Cote D Ivory Ivory Coast LI Liechtenstein TG Togo LISTSERVS v15 0 0000000000000 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 126 Appendix C Country Codes CK Cook Islands LK Sri Lanka TH Thailand CL Chile LR Liberia TJ Tajikistan CM Cameroon LS Lesotho TK Tokelau CN China LT Lithuania TM Turkmenistan CO Columbia LU Luxembourg TN Tunisia CR Costa Rica LV Latvia TO Tonga CS Czechoslavakia former LY Libya TP East Timor CU Cuba TR Turkey CV Cape Verde MA Morocco TT Trinidad and Tobago CX Christmas Island MC Monaco TV Tuvalu CY Cyprus MD Moldova TW Taiwan CZ Czech Republic MG Madagascar TZ Tanzania MH Marhsall Islands DE Germany MK __ F Y R O M Macedonia UA Ukraine DJ Djibouti ML Mali UG Uganda DK Denmark MM Myanmar UK United Kingdom DM Dominica MN Mongolia UM US Minor Outlying Islands DO Dominican Republic MO Macau US United States DZ Algeria MP Northern Mariana Islands UY Ur
76. Separate options with commas For detailed instructions see the online help by clicking the Help icon associated with Default Options Default Topics Use this keyword to specify which of the currently defined topics should be assigned to new subscribers by default For detailed instructions see the online help by clicking the Help icon associated with Default Topics LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 48 Section 4 List and Subscriber Management Subscription Use this keyword to define whether or not new users are allowed to subscribe to the list and if not whether their subscription requests are to be forwarded to the list owner or not 3 For detailed instructions see the online help by clicking the Help icon associated with Subscription Figure 4 7 The List Configuration Wizard Subscription Tab c 4 List Configuration Select List Select List z Descriptions Access Control Distribution Error Handling List Maintenance Security Subscription other List settings available on this page Default Options Subscription Keyword Setting 3 Default Options REVIEW SUBJ REPRO 3 Subscription IM 3 Confirm Fj Show Only Currently Set Keywords 4 2 1 8 Other The Other tab contains miscellaneous keywords that were not covered on the previous tabs The following keywords are availabl
77. Server Activity Reports 0 0 0 0 hr 85 Section 7 Customizing Mail and Web Templates lle 87 Section 8 Subscriber s Corner 0 0 ccc eee mnn 91 8 1 Subscribing to One or More Lists 0 0 ce rn 91 8 2 Unsubscribing from One or More Lists llle 91 8 3 Changing Subscription Settings 0 0 0 eee eae 92 8 4 Sending Mail to a Listos eee eris eee mr 95 8 4 1 Using the Web Interface to Posta Message ssseleleeesn 95 8 4 2 Using Email to Post a Message 0 eh 97 Section 9 Archives idu RREEXERE ELDER RR AER EUN REA S RHET SR AU ee ees 99 9 1 The Server Archive Index 0 06 li hh hh 99 9 2 Viewing List Archives lile 100 9 3 The Archive Index a ix seem CERE R gals gate AU Ra a4 SE REG RUE qu e Ra 101 9 4 Viewing an Archived Message slllsseeeeee rr 102 9 5 Joining Leaving or Updating a List from the Archives elles 103 LISTSERV v v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved il Table of Contents Appendix A Command Reference Card 20 cee eee eee eee eee 107 Appendix B Sample Boilerplate Files 000 eee es 121 Subscription Requests Sent to the List liliis 121 Sending Other Commands to the List or to the REQUEST Address for the List 121 Unsubscribed User Still Getting Mail llililee III 122 Quoted Replies Include Messa
78. TSERV will then send you a file containing a General Introduction to Revised LISTSERV that will give you some instruction on the service and a Quick Reference Card of the various commands Thanks for your interest If you have trouble subscribing with this method please let me know and will attempt to help If you have Subscription Open Confirm you might want to add the following Because LISTSERV verifies mailing paths for new subscribers a process not implemented when the list administrator adds people manually it is preferred that users subscribe themselves by the method outlined above Sending Other Commands to the List or to the REQUEST Address for the List On Sun 20 Mar 1994 22 44 25 0800 PST you said gt INFO REFCARD You need to redirect LISTSERV commands like the above minus the double quotes by the way to lt listserv host gt The request type addresses are for reaching the person that run the list another version You ve sent mail that appears intended for a mailing list to one of the addresses used to reach the list owner That is rather than sending your mail to listname a host you ve sent the note to OWNER Ilistname a host or listname REQUES T a host Please re send the appended note to the list address if you haven t done so already t original message follows LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 121 Appendix
79. V password and click on the Log In button If this is the first time you see this dialog or if you have forgotten your password you will need to get a new LISTSERV password first Email Address Password Change Password 2 3 Setting a LISTSERV Password If you do not already have a personal LISTSERV password set with the Pw ADD command or via the Web Interface or cannot remember your password you need to define one now If you choose to do this via the Web Interface simply click the Get a New LISTSERV Password link The Register LISTSERV Password screen opens LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 6 Section 2 Introduction to the Web Interface Figure 2 2 Registering a LISTSERV Password Register LISTSERV Password Register LISTSERV Password Please enter your email address and the desired password then click on the Register Password button If you already had a LISTSERV password but cannot remember what it was this procedure will automatically replace your existing password with the new one you will be entering below Email Address Password Password Again Verification Register Password Enter your email and password Confirm the password by entering it again and then click the Register Password button When your password registration is accepted a confirmation email will be
80. YOTHERLIST L or if you want to put each sublist on a separate line LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 53 Section 4 List and Subscriber Management Sub lists MYLIST L Sub lists MYOTHERLIST L The default value for this keyword is null e g to have no sublists Note The super list and all of its sublists must reside on the same LISTSERV server The only difference between a normal list and a super list is what happens when you post to it With the super list the membership of all the sub lists is added recursively and duplicates are suppressed Other than that the super list is a normal list with its own archives access control etc You can even subscribe to it and this is actually an important aspect of the operation of super lists If you are subscribed to the super list itself the subscription options used to deliver super messages to you are taken from your subscription to the super list just like with any other list All combinations are allowed and in particular NOMAIL is allowed meaning you don t want to get messages posted to the super list When you are subscribed to multiple sub lists on the other hand things work differently NOMAIL subscriptions are ignored You will get the super message if you have an active not NOMAIL subscription to at least one sub list The idea is that the super message must be equivalent to posting to al
81. ad the numbers automatically every time you access this page see the Owner Dashboard Changelogs setting under Preferences Lists per Page 5 3 Changelog Period 1 Day v Update LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 36 Section 4 List and Subscriber Management 4 2 List Configuration Lists can be configured using a wizard which guides you step by step through the configuration process or manually Figure 4 3 The List Management Menu E z ri an s Fi 1 Server Administration List Management List Moderation Subscriber s Corner Email Lists Preferences Log Out List Dashboard List Configuration List Configuration Wizard List Reports gt List Configuration Tasks Customization gt Alphabetic Keyword List Subscriber Management LISTSERV Command Manual List Configuration 4 2 1 List Configuration Using the Wizard To open the List Configuration Wizard click on the List Management menu select List Configuration and then select List Configuration Wizard Tip To view help for any option in the List Configuration Wizard simply click on the Help icon associated with it 4 2 1 1 Descriptions On the Descriptions Tab enter the following information List Title A short description of the purpose of the list The list title must fit on a single line and not exceed 40 50 characters Choosing a descriptive title is im
82. aders in the mail body the reply will be bounced back to the list owner If you forward such messages to the list or back to the sender you can add the following at the beginning ran across this one in the CBAY L mailing list archives and edited it slightly This message was sent to me from LISTSERV instead of the list The original message included the entire message being replied to including the mail headers These headers in the body pointed to the list itself LISTSERV has mail loop avoidance code and when it sees headers that it thinks it generated itself it bounces the message to the list owner If your mail client does this please remember to delete such included header lines from the body of your list replies D 6 Add the following to ask a postmaster for help on a bounced address you ve set to NOMAIL don t forget to include a cc to the bounced address Postmaster s Can you shed any light on the following error message Please let me know what you find as have removed the e mail address from the mailing list in question and would like to restore service as soon as is feasible Thanks Aside to user Should this note reach you meaning that the mail delivery problems have been resolved you can re enable your mail service by sending mail to listserv host with the following command SET listname MAIL LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights re
83. age Sender ID is used to prevent spoofing and to identify messages with visible domain names that have been forged Sender ID is being backed by Microsoft primarily for its Hotmail and MSN services For more information please refer to http www microsoft com mscorp safety technologies senderid default mspx LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 20 Section 3 Server Administration Domain Name This Interface also checks the DNS for the presence of A address MX mail exchanger and PTR reverse lookup records for the host name being assessed Many email providers require at least an A record and many also require a PTR record to certify that mail is actually originating from the host it claims to be coming from 3 4 Mailing List Types There are three main types or styles of mailing lists each with its own advantages for specialized use Setting specific keywords to certain values and then editing various templates creates different types of mailing lists The style of list will best determine the particular keywords and their settings in your list header Your LISTSERV maintainer will be able to create a list based on the style you want or need When requesting a new list make sure you tell your LISTSERV maintainer what style of list you want The three major types of lists are One Way Announcement Lists The owner s and or editor s of the list are
84. ailbox with a multitude of individual postings There are three digest formats a traditional text only format a MIME format which with mail clients that understand MIME digests bursts the individual messages out of the digest so that you can read them separately and an HTML format which requires an HTML mail clients Index Traditional or Index HTML format With an index subscription you receive short index messages at regular intervals usually once per day or once per week These indexes show you what is being discussed on the list without including the text of the individual postings For each posting the date the author s name and address the subject of the message and the number of lines is listed You can then download messages of interest from the server the index contains instructions on how to do that An index subscription is ideal if you have a slow connection and only read a few hand picked messages The indexes are very short and you do not have to worry about long download times The drawback of course is that you need to reconnect to retrieve messages of interest from the server You can choose to have the index sent to you in either a traditional format plain text or in HTML format with hyperlinks The following settings are available in the Mail Header Style section Normal LISTSERV style header Full mail headers normally the default containing Internet routing information MIME header
85. alestinian Territory Islands Occupied AO Angola HN Honduras PT Portugal AQ Antarctica HR Croatia Hrvatska PW Palau AR Argentian HT Haiti PY Paraguay AS American Samoa HU Hungary AT Austria QA Qatar AU Australia ID Indonesia AW Aruba IE Ireland RE Reunion AX Aland Islands IL Israel RO Romania LISTSERVS v50 Web Interface User s Manual This list is sorted by country code not by country Country Codes Note Country codes do not always correspond to a person s physical location for instance a German CompuServe user would be counted as a USA user simply because his or her address ends with COM Similarly there are several Canadian universities with EDU suffixes and so forth Table C 1 Country Codes O Copyright 2007 L Soft international Inc All rights reserved 125 Appendix C Country Codes AZ Azerbaijan IM Isle of Man RS Serbia IN India RU Russian Federation BA Bosnia and Herzegovina IO British Indian Ocean RW Rwanda Territory BB Barbados IQ Iraq BD Bangladesh IR Iran SA Saudi Arabia BE Belgium IS Iceland SB Solomon Islands BF Burkina Faso IT Italy SC Seychelles BG Bulgaria SD Sudan BH Bahrain JE Jersey SE Sweden BI Burundi JM Jamaica SG Singapore BJ Benin JO Jordan SH St Helena BM Bermuda JP Japan SI Slovenia BN Brunei Darussalam SJ Svalbard and Jan Mayen Islands BO Bolivia KE Kenya SK Slovak Republic BR Brazil KG Kyrgyzstan SL Sierra Leon BS Bahamas KH Cambodia SM San Marino BT Bhutan KI Kiribati SN
86. am and spoof warnings and other advantages If neither of the first two bullets applies check if DRAGONFLY DC LSOFT COM is in CataList If not you may want to ask your LISTSERV site administrator whether it would be possible to set up the server to run in networked or tableless runmode LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 70 Section 4 List and Subscriber Management 4 3 7 3 HTML Description in CataList An HTML description of your list is optional If provided it will be used by CataList the online catalog of LISTSERV lists If a text based list description is not provided the HTML description will also be used on the list s home page or archive index If a text based list description and an HTML description are both provided the text based list description will be displayed by default This default behavior can be changed by editing the list s OBJECT AO LISTDESC template To delete an existing HTML description check the Delete HTML Description checkbox and click Submit 4 3 7 4 Hide Header from CataList The CataList entry for each list contains a link to Take a look at the list s configuration that is the list header Even if the list is not in CataList it is possible for anyone to request a copy of your list header by sending the REVIEW command to LISTSERV If there are parts of your list header that you consider to be sensitive information you s
87. an email notification to this subscriber and click the Add to List button Note The full name of the subscriber is optional If omitted then the user will be added anonymously to the list 4 4 2 Examining or Deleting a Subscription To add a new subscriber click on the List Management menu and then select Subscriber Management The Subscriber Management screen opens From the Single Subscriber tab you can view or delete a subscription This works very much like the SCAN command Simply enter your criteria in the text box and click the Search in List button Figure 4 13 Examining or Deleting a Subscription Examine or Delete Subscription Name or Address henry somewhere com Henry Brown s lvia Search in HAT TEST If there is no match for your entry then you will get back the same page but with a Scan No match message at the top If on the other hand your search is successful one of two things will happen If there are multiple matches for your criteria a screen will be displayed with a scrollable list box containing all of the matches Figure 4 14 Select Subscriber to Examine or Delete Select Subscriber Frank N Stein lt fns example com gt A B Normal lt abn example com gt Aimee B Loved lt abl example com gt When deleting someone from the list O Send Email Notification Do Not Notify the User v Delete New Search Delete From All Lists Next simply choose
88. an optional second parameter limits the number of postings that may be accepted from any individual user per calendar day midnight to midnight in the server s local time zone The default is 50 When the value of the first parameter is reached the list is automatically placed on hold and the list owner or LISTSERV maintainer must issue the FREE listname command Note It may or may not be advisable to increase this parameter for higher volume lists individual list owners should study the issue carefully before increasing the daily threshold of their high volume lists When the value of the optional second parameter is reached by an individual user the user is told that their posting will not be processed and that they should resend it later if they still want it to be posted The list itself is not held in this situation The default is to have no such limit in which case the second parameter is not defined List owners and list editors are exempt from the individual daily limit There is no command to reset the limit for an individual user although the list owner may update the header to increase the value Digest Use this keyword to control the automatic digestification function allowing subscribers who do not have the time to read large numbers of messages as they arrive to subscribe to a digestified or indexed version of the list The list owner decides whether digests are available or not the frequency at which they are
89. ata that a Web server stores on a client system When a user returns to the same Web site the browser sends a copy of the cookie back to the server Cookies are used to identify users to instruct the server to send a customized version of the requested Web page to submit account information for the user and for other administrative purposes D Digest The method of sending a number of messages to subscribers at the same time combined into a single piece of email The list owner decides whether digests are available or not the frequency at which they are issued and the day of week or time of day when the digest should be distributed LISTSERV allows subscribers to get digests in three formats HTML MIME and NOMIME NOHTML Subscribers can individually choose the format that works best in their email clients Each email client is different so subscribers should experiment with the different digest styles to find the one they prefer DomainKeys A cryptographic authentication solution that adds signatures to email messages allowing recipient sites to verify that the message was sent by an authorized sender and was not altered in transit DomainKeys uses two keys a public key and a LISTSERVS v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 129 Glossary of Terms private key for this certification The public key for the domain is stored in the DNS and the corresponding private k
90. ation as policy Review All posts are sent to a moderator for approval before being permitted on the list No Review Posts are not sent to a moderator for approval before being permitted on the list Subscription Date Check this box to report the date on which each subscription was registered If this is blank the subscription was registered before the LISTSERV server was upgraded to version 1 8c which was released in 1997 Header Style Check this box to report on the header style subscriptions that are set to receive for list postings Possible header styles are Full Normal headers for list postings List name is always the To header e Subject Same as Full but a subject tag identifying the list is added to the subject header of all postings Short Only the bare minimum headers To From Date and Subject are included Warning This setting will break MIME messages therefore it should only be used on lists that allow plain text or for subscribers using mail clients that cannot handle MIME mail Dual Same as Full but the main headers are repeated inside the message text as well This is to accommodate some old mail software that did not process Internet mail properly and is mostly obsolete IETF Headers are exactly the same as those sent by the original sender with the possible exception of adding a Sender line depending on the list configuration This may break
91. ation of subscription activities set Notify No 4 3 2 Security The Security tab lets you set the security policies for your list LISTSERV s security options are wide ranging from almost no protection easiest to administer your list but also most open to hacker attacks to total protection requiring validation of each and every command sent to LISTSERV for your list It is also possible to limit access to various aspects of your list such as who can subscribe who can review the list of subscribers who can access the list archives and whether the list is publicized in any way LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 56 Section 4 List and Subscriber Management Security always requires a trade off with convenience Tightening up security requires you and your subscribers to go to extra trouble LISTSERV provides many security options but leaves the final choice up to the individual list owner Think carefully in each case How much does the need for convenience outweigh the need for security or vice versa 4 3 2 1 Levels of Validation The Validate keyword controls the level of command validation desired for your list The default Validate No requires password validation only for storing the list on the server This is often sufficient for general needs However when a list is set this way LISTSERV only compares the RFC822 Sender From headers again
92. ator Send Editor or subscription is set to REVIEW INFO A message containing information about the list Sent to anyone sending the REVIEW listname command to LISTSERV By default includes the non hidden parts of the list header BOTTOM BANNER Adds a text message to the bottom of each message posted to the list Usually used for disclaimers tips and or signoff or other instructions If you plan to send HTML messages through the list you should also define a BOTTOM BANNER HTML template containing the HTML version ofthe BOTTOM BANNER LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 88 Section 7 Customizing Mail and Web Templates Template Description TOP BANNER Adds a text message to the top of each message posted to the list Usually used for a copyright or short legal warning which absolutely has to be seen by each and every reader If you plan to send HTML mes sages through the list you should also define a TOP_ BANNER_HTML template AUTODEL1 This message is sent to users who are automatically deleted from the list when delivery errors bounces to that address exceed the threshold set by the Auto Delete keyword or its default setting WWW IND EX The main web page for the list archives This template creates the listname html file This is a static web template Re
93. ay be immediately removed or additional probe messages may be sent to make sure that the address is actually bad Attachment A file linked to an email message Many programs use MIME encoding to attach files Auto Responder A computer program that automatically responds with a pre written message to anyone who sends an email message to a particular email address or uses an online feedback form B Banner As a mailing list administrator sometimes you want all messages distributed to a mailing list to include a specific piece of information For instance you might want to have instructions on how to sign off the mailing list at the bottom of each message or to have a copyright notice at the top of the messages LISTSERV s banner templates allow you to do this The top banner is typically used for information that is deemed to be critical and requires prominent placement for example copyright notices The bottom banner is typically used for general information Bounce An Email message that is returned as undeliverable Bounce Server An optional dedicated LISTSERV server used exclusively to process bounced email C CataList The catalog of LISTSERV lists that is operated by L Soft the company that develops LISTSERV Listing in CataList makes it easier for prospective subscribers to find your list CataList is known for keeping an up to date record of lists It is updated several times a day Cookie A block of d
94. bscribers to post to the email list It is also possible for the moderator to perform several tasks such as editing and deleting messages There can be one or more moderators on a list Moderators can share the task of moderation in a round robin manner with each moderator taking a turn or all moderators can moderate all messages N Notebook A searchable archive containing all past posts to the list A list owner may edit and delete notebook logs only the list and or the LISTSERV Maintainer may create a notebook log for a list O One Way Announcement List The owner s and or editor s of the list are the only people who are allowed to send messages to the subscribers The communication flows one way from the list administrators to the list subscribers This type of list is primarily used for newsletters product announcements and dissemination of information that does not require feedback from the subscriber Owner The person formally in charge of the operation of a specific list The list owner is usually knowledgeable in the field covered by the list There can be more than one list owner for a list The responsibility of the list owner is limited to the list itself and does not include the computer running the list its mail system network lines and other hardware specifics LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 131 Glossary of Terms P
95. c All rights reserved 58 Section 4 List and Subscriber Management 4 3 2 5 Who May Access the Archives Restricting access to the list s notebook archive files is similar to controlling who may review the list This is accomplished by setting the fourth parameter of the Notebook keyword to an appropriate value For instance Notebook Yes e listserv lists mylist Monthly Public defines a monthly notebook on LISTSERV s A disk that is accessible by anyone By changing Public to Private access to notebooks becomes available only to list subscribers The same access levels are available for this keyword as for Review Note The location second parameter of the Notebook keyword may be changed only by the LISTSERV maintainer If enabled notebook archives are private by default 4 3 2 6 Who May Post to the List The Send list header keyword is the basic control for who may post mail to the list If the list allows non subscribers to post set Send Public For a list that does not allow non subscribers to post set Send Private Send Private is the default If you want a further level of security for Send Private you may set Send Private Confirm This setting requires each poster to confirm with the OK mechanism that the posting actually came from them This can help in cases where a hacker might be trying to spoof forge mail from an otherwise legitimate subscriber It is not recommended to set this in normal circums
96. ce User s Manual O Copyright 2007 L Soft international Inc All rights reserved 100 Section 9 Archives Join or Leave Click to open the Join or Leave List page For more information see Section 9 5 Joining Leaving or Updating a List from the Archives Post New Message Click to compose and post a message to the list For more information see Section 8 4 Sending Mail to a List e Search Archives Click to open the Archive Search page To access a specific archive simple click on it You are taken to the Archive Index See the next section for information 9 3 The Archive Index The Archive Index screen displays the message archives for a list Figure 9 3 The Archive Index x DRAGONFLY Archives p February 2007 Week 4 Options Show Author Hide Author Show Table of Contents Hide Table of Contents Join or Leave DRAGONFLY Post New Message Search Archives Subject Date Size Delete Tue 27 Feb 2007 White papers 14 41 15 0500 18184 lines o Back to Main DRAGONFLY Page Delete All 5 This page offers you several options Show Author Click to show who the message is from the From column will be displayed in the table If this information is already displayed then this option is not enabled Hide Author Click to hide who the message is from the From column will not be displayed in the table If this information is already hidden then this option is not enabled Show Table of C
97. checked two extra columns are displayed showing whether your account received the moderation request or other accounts did if the Moderator keyword is set to A11 with multiple moderators both columns will be checked for all messages 5 1 Accepting or Rejecting the Message If you can tell at a glance which messages to approve or reject simply check all the boxes corresponding to the messages you want to act upon Next go to the Action drop down menu select the action you want to perform Approve or Reject The default action is Refresh which simply refreshes the display without accepting or rejecting any messages Click the Submit button to record your actions 5 2 Viewing the Message Sometimes you cannot immediately tell whether a message should be accepted or rejected without reading the contents of the message To open the message contents click on the subject of the message to display a new view that shows only one message If the message is multi part the example includes an HTML part the part displayed is determined by your preferences The main mail headers of the message are also displayed If you wish to approve or reject the message select the appropriate action and then press the Submit button LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 81 Section 5 List Moderation Figure 5 2 Message View MODERATED LIST eso Message ID lt 000801c1
98. ck No unless you are sure that all your subscribers have compliant mailers Figure 4 6 The List Configuration Wizard Error Handling Tab A 4 List Configuration TEST1 TEST1 Home Select List TEST1 Test list for HAT x Descriptions Access Control Distribution Error Handling List Maintenance Security Subscription Other List settings available on this page Auto Delete Errors To Keyword Setting 3 Auto Delete m Type x 3 Delay days 10 3 Max bounces 100 3 Probe 3 Errors To 1 v 3 Specify barbara example com Show Only Currently Set Keywords 4 2 1 5 List Maintenance The List Maintenance tab contains the keywords that control list maintenance and moderation The following keywords are available for definition if applicable Editor Use this keyword to define the list editor s Enter the email addresses that are allowed to post to the list without moderation The first address is the primary editor and the default moderator and must be a single email address To give the editor privilege to all subscribers of a list on this server enter the listname in parentheses for example MYLIST When used in conjunction with the Send Editor option it causes all mail sent to the list to be automatically forwarded to the first person listed in the Editor keyword who will then determine whether to allow it to be dis
99. d delete and modify subscriptions to the list Assist subscribers and potential subscribers Set policies procedures related to the list and send administrative messages to the list Run reports on list activity A list moderator may or may not be the list owner as well There can be more than one list moderator for a list and some lists have none Moderators receive incoming messages sent to a moderated list and determine whether they should be distributed to the list List moderators Approve messages to be posted to the list Stop inappropriate messages from being sent to the list May edit the content of messages before sending them to the list List subscribers are people who have requested and have been granted permission to join a particular mailing list Subscribers e Can leave a list e Can set the way they receive list postings or change the name or email address associated with their subscription within the configuration limits set by the list owner May be permitted to search and view the archives May be permitted to send messages to the list depending on the type of list Non subscribers include everyone not subscribed to a list Non subscribers Canmake arequest to LISTSERV to be subscribed to a particular list Depending on the list configuration they may or may not be allowed to send messages to a list or read its archives LISTSERV v15 0 Web Interface User s Manual O Copyright 2007
100. d pages for each keyword these include lengthy explanations about the keywords 3 Tip To view help for any option in the List Configuration Task Wizard simply click on the Help icon associated with it 4 3 1 Administrators The Administrators tab allows you to define the administrative roles for the list 4 3 1 1 What is an Owner Owners are the primary administrators of the list Email addresses with owner privileges may change the configuration and templates of the list add and delete subscriptions and change the settings on subscriptions Owners also receive email sent to the official list owner address Unless otherwise specified they receive notifications of subscriptions signoffs and error messages related to the operation of the list Some owner addresses may be designated as quiet owners These addresses have all the owner privileges but do not receive any of the owner messages Each list must have at least one non quiet owner If you are replacing an owner start by adding the new owner address Next make sure that the new address is able to function as an owner before removing the old address from the list of owners If you make a mistake by first removing the old working address and then discovering the new address does not work you may have to get the site administrator to fix your list for you 4 3 1 2 What is an Editor On lists set to Send Editor editors are those addresses that are allowed to post directly
101. d attachments will get through to the list It is possible to have plain text MIME attachments with no encoding or special treatment required As they are harmless LISTSERV will not reject messages containing only plain text attachments LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 61 Section 4 List and Subscriber Management LISTSERV s handling of most MIME attachment types is controlled by the Attachments keyword 4 3 3 3 UUEncoded Attachments Another less common method of encoding attachments is called UUEncode Messages containing UUEncoded attachments do not include information about what kind of file the attachment contains As a result your only options are to allow all UUEncoded attachments or forbid them all LISTSERV s handling of UUEncoded attachments is controlled by the Attachments keyword 4 3 3 4 HTML Messages One special type of MIME message is the HTML message HTML Hypertext Markup Language is the language used to write Web pages Many email programs allow users to display and compose messages using HTML Using HTML to compose email messages allows for more creative messages including graphics and colorful text which are not permitted in standard plain text messages Unfortunately not all email programs are able to interpret HTML messages correctly displaying instead the raw HTML code Also in recent years some computer viruses have
102. d display the report 6 2 2 Anti Virus Spam Reports This report provides information based on the activities of LISTSERV s anti virus and anti spam protection LISTSERV s anti virus protection is only available under the following conditions LISTSERV Classic or LISTSERV HPO not LISTSERV Lite Maintenance is current which can be determined by entering the Snow License command in the LISTSERV Command Interface see Section 3 7 Submitting LISTSERV Commands For operating systems other than Windows and Linux an anti virus station AVS must also be set up e F Secure must also be running on the LISTSERV or AVS server There are three main steps to creating a report Select the Report Columns that you would like to include in your report Select the Report Interval to set the date range for the report e Click Submit to run and display the report Clicking Submit without making any changes displays the default report shows monthly anti virus and anti spam statistics for the period indicated the last 6 full months plus partial results for the current month in all three of the anti virus and anti spam report categories shown at the top of the page 6 2 3 Server Activity Reports Two types of activity reports can be generated using this Interface The first report is a history report This report simply displays the changelog records that match the selection LISTSERV v15 0 Web Interface User s Manual O Copyright 2
103. d is spread across them 3 For detailed instructions see the online help by clicking the Help icon associated with Moderator e New List Use this keyword to define the name of the new list that this list has been migrated to Warning This keyword can only be used on a list that has already been migrated and all other keywords except Owner removed from the list configuration To prevent accidental deletion of all keywords this Wizard will not remove the other keywords LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 45 Section 4 List and Subscriber Management for you The easiest way to do this is to go to the List Management page and use the Configuration button to edit the list header and remove all the keywords except Owner Notebook Use this keyword to indicate whether or not an automatic log of every piece of mail sent to the list is to be kept and to define at which interval of time its file name must be changed and who is allowed to retrieve it from the server The default values are Notebook No A Single Private Only a postmaster may set this keyword For detailed instructions see the online help by clicking the Help icon associated with Notebook Notebook Header Use this keyword to determine whether or not individual messages in notebook archives are stored with full Internet header information or with short headers The default is Short
104. d to confirm their own postings Any non editor address attempting to post to the list will receive the message defined by the POST EDITOR template and the message will be forwarded to the first editor listed or Moderator addresses if defined The editor or moderator s must be careful not to OK these or they will be distributed Send Editor Hold Confirm Same as above except that subscribers that attempt to post Editor editor address es will receive a non customizable rejection message and their Default Options NOPOST post will not be forwarded to the editor or moderators Non subscriber posts will still be forwarded to the moderator as above If the editor addresses are subscribed they must be set to POST before they will be allowed to post The following table contains some header keywords that you may want to consider setting in addition to those in the above table Keywords appearing without a suggested value may have multiple settings and or options to consider For more information about assigning keyword values see the List Keyword Reference document or the Keyword Wizard in the Web Interface Table 3 2 Other Keywords to Consider for an Announcement Style List Keyword Suggested Value Auto Delete Yes Full Auto set Max Delay and Probe values as appropriate for you list Change Log Yes Confidential Default Options Digest No Notebook Rep
105. d to define the categories of users who can mail to the list This can be used to place the list under the control of an editor The default value is Public 3 For detailed instructions see the online help by clicking the Help icon associated with Send Stats VM Only Use this keyword to indicate whether or not statistics are to be maintained for the list If yes select which level of statistics is desired and who is able to retrieve the statistics reports The default value is Normal Private LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 39 Section 4 List and Subscriber Management Note This keyword is obsolete and has absolutely no effect on all ports of the software except for VM On non VM servers it is provided for backwards compatibility only i e for lists being migrated from VM in order that any existing Stats keyword setting in a migrated list header does not trigger a command parser error 4 2 1 3 Distribution The Distribution tab contains the keywords that determine the method of distribution for list message Figure 4 5 The List Configuration Wizard Distribution Tab List Configuration TEST1 TEST1 Home Select List Update TESTI Test list for HAT x Descriptions Access Control Distribution Error Handling List Maintenance security Subscription Other List
106. d updated are the ones for the list that is currently selected For administrators if no list is selected then the sitewide templates will be modified Before making any modifications check carefully that the list for which you want to make changes is selected especially if you own many lists or have server administrator privileges Server administrators have the option to toggle between sitewide templates and templates for the selected list by clicking the Modify for drop down menu and selecting Load Text To exit the Edit Mode simple click Close Edit Mode 2 8 Accessing CataList CataList the catalog of LISTSERV lists can be accessed at http www Isoft com catalist html or if you are logged into LISTSERV by clicking on the CataList icon at the bottom of each screen You can also access the CataList from the Server Archive Index see Section 9 1 The Server Archive Index for more information CataList lets you browse any of the 56 128 public LISTSERV lists on the Internet search for mailing lists of interest and get information about LISTSERV host sites While many of these public lists do screen new subscriptions this is usually done to make sure that newcomers understand what the list is about and perhaps more importantly what it is not about As long as you respect the list charter set of rules for members you can reasonably expect to be welcomed on any of the lists that you find in this database 2 8 1 Searching for a Lis
107. d521 cc913530 2b0177d1Gexample com gt From List Subscriber lt memberG example com gt To lt moderated 1 DRAGONFLY DC LSOFT COM gt Subject Moderated message from a subscriber Date Wed 27 Mar 2002 00 00 11 Content Type multipart alternative X Priority 3 X MSMail Priority Normal X Mailer Microsoft Outlook Express 6 00 2600 0000 X MIMEOLE Produced By Microsoft MimeOLE V6 00 2600 0000 This is a sample message that will be moderated 5 3 Subscriber Settings If the logged in email address is an owner of the list and if the From address of the message is a subscriber to the list then the email address in the main moderation view is a link and the Change Subscriber Settings option is shown on the message view Both lead to the Interface for viewing and changing the subscriptions settings These links are convenient for lists that have Default Options REVIEW with a policy of changing the subscription to NOREVIEwW after the first on topic posting to the list The moderator owner may look at the message decide that the subscriber may be removed from moderation change the subscription settings to NOREVIEW and then approve the message Be sure to change the settings first because the message will no longer be displayed after it has been approved or rejected Similarly if a subscriber has sent inappropriate material to the list the moderator owner may want to delete the subscription
108. date time of last update of a file and GET PUT file access code Get additional technical data useful when reporting problems to experts Find out who maintains the server and the version of the Software and network data files Display information as follows BITNET nodeid to Internet hostname mapping Statistics about the BITEARN NODES file Statistics about DISTRIBUTE DISTRIBUTE path from that server to specified host s Full DISTRIBUTE path tree gt List of fixes installed on the Server non VM see LICENSE Hardware information License capacity information and software build date Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 110 Appendix A LINKs nodel lt node2 lt gt gt NADs nodel lt node2 lt gt gt NETwork VM only NODEntry nodel lt node2 lt gt gt NODEntry nodel abc xyz PATHs snode nodel node2 lt gt gt POINTs lt ALL listl list2 gt STATs VERSion no function Commands related to file server functions FUI GIVE LISTSERV v15 0 ADD fn ft lt filelist lt prolog gt gt ELete fn ft lt filelist gt List For node administrators FOR user ADD DEL LIST etc fn ft lt filelist gt lt options gt PROLOGtext XXXX fn ft lt filelist gt lt TO gt user Command Reference Card
109. der with an exact match you can tell LISTSERV to perform one of the content filtering actions if the the header is not present This is not possible with a regular match Note however that you cannot differentiate a header with an empty KABOOM field from a header with no KABOOM field One of the most handy uses for the exact match syntax is to be able to write a rule to reject messages with blank subject lines For instance Subject Action REJECT Please resubmit your message with a non blank subject Every rule can optionally be followed by an action rule This has the following format Action ALLOW Action REJECT reason Action DISCARD comment Action MODERATE LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 63 Section 4 List and Subscriber Management The available actions are the same for both regular and exact comparisons For instance Edit List Template CONTENT FILTER istname Subject Content Filter Make changes to template then press Update FNCCPOTTI WNOICST COO Messages arcrirmcamovyeu Orr cms list Subject Auto Generated Action REJECT Text Click here to be removed Action REJECT Buzz off spammer Subject Action REJECT Please resubmit with a non blank subject Text copyright Action MODERATE E To friend public com v The default is Action REJECT with no specified r
110. dows has paid up maintenance you may send problems to SUPPORT LSOFT COM for a quick reply Sales To reach our worldwide sales group simply write to SALES LSOFT COM You may also call 1 800 399 5449 in the US and Canada or 1 301 731 0440 outside the US and Canada to speak to our sales representatives LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved xi Preface About This Manual LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved xii Section 1 About Mailing Lists and LISTSERV Section 1 About Mailing Lists and LISTSERV The widespread use of electronic mail email has become an efficient convenient and economical way for people from all over the world to communicate While traditional email is ideal for one on one interaction email lists advance the concept a step further by disseminating a single message simultaneously to a group of people Fast global and cost effective mass communication is easy with the use of email lists Figure 1 1 One on One Email Interaction gx ar e S With email lists companies and institutions can quickly and cost effectively deliver thousands even millions of direct email messages simultaneously over the Internet Furthermore through database integration messages can be personalized according to each recipient s demographic information and preferences Ne
111. e BIN Send email notification of changes Index 8 4 Sending Mail to a List After you have subscribed to a list you will eventually want to participate in the discussion assuming that you have joined a list where subscribers have permission to post on some lists you are not allowed to post mail back to the other subscribers For more information on the different types of mailing lists see Section 3 4 Mailing List Types 8 4 1 Using the Web Interface to Post a Message There are two ways to post a message to a list using the Web Interface The archives for a list give you the option to post a message from the List Archive screen the Archive Index and the Archive Browsing screen For more information on these screens see Section 9 2 Viewing List Archives Section 9 3 The Archive Index and Section 9 4 Viewing an Archived Message To access the list archives click Email Lists on the Toolbar To compose and send a message to the list from the archives click the Post New Message option on any of the screens previously mentioned The Send Message screen opens shown in Figure 8 3 which is where you compose your plain text HTML or multi part messages See below for information on the Send Message screen The Subscriber s Corner screen lets you see the lists that you re subscribed to or all public lists on the server To access the Subscriber s Corner screen simply click Subscriber s Corner on the Toolbar For more information o
112. e This is the easiest method for creating a list To create a list using the List Creation Wizard select Server Administration Mailing Lists and then List Creation The List Creation Screen opens Figure 3 4 Using the List Creation Wizard to Create a List A List Creation List Name List Typ Miscellaneous Archiv summary List Name This interface allows you to create a new mailing list including the directories necessary for supporting the archives A new list can be created by using the list creation wizard which guides you through each step of the list creation process by using an existing list template by cloning a previous list or by entering the list header keywords directly into the list header editor Regardless of the option you choose the list will not be created until you press the Create button on the final summary page 3 List Name Test4 LINGUISTICS DEPT XYZ L etc 3 List Title Another test list The works of Jack Pianist List Creation Method wizard Step by Step Create From Template Clone List Paste List Header Enter the List Name List Title and then select the Wizard Step by Step Click the Next gt button to continue The List Type screen opens Enter the List Owner and then select the type of list you d like to create Your choices are Announcement List see LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All
113. e for definition if applicable Categories Use this keyword to define the categories to use for searches in CataList 3 For detailed instructions see the online help by clicking the Help icon associated with Categories DBMS Non VM Only Use this keyword to specify whether or not this list is stored in a DBMS This should only be set by the Site Administrator Warning Do not set this keyword unless the LISTSERV site configuration is set up to work with a DBMS For detailed instructions see the online help by clicking the Help icon associated 2 with DBMS ndent Use this keyword to determine the minimum number of columns allowed for list addresses in response to the REVIEW command The default is 40 Language Use this keyword to define the language in which information mail and messages are to be sent to subscribers of the list The postmaster must have LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 49 Section 4 List and Subscriber Management provided the required data file called idiom MAILTPL where idiomis the name of the language specified by this keyword to the server The default is English which USes DEFAULT MAILTPL 3 For detailed instructions see the online help by clicking the Help icon associated with Language Limits ISP Add On Only Use this keyword to define specific limits for a list C
114. e mail template for digests However some of the text within the digest is not mandated by the RFCs and so LISTSERV provides some fragment templates to control these parts for example MSG DIGEST FRAGMENT DATERANGE 1 to control the date range and MSG DIGEST FRAGMENT PREAMBLE 1 to control the text preceding the table of contents Formatting commands are generally not available in fragments Message Templates These templates supply text that will ultimately be shown to the user These messages may be included in a mail template or they may be included in an email sent by LISTSERV in response to LISTSERV commands sent by email to the LISTSERV command address or they may be returned to the Web Interface in response to commands sent through the Web Interface Limited formatting is available MIME Stands for Multipurpose Internet Mail Extensions Extensions to the Internet mail format that allow it to carry multiple types of data as attachments to email messages Moderated List This type of discussion list has an editor or editors who review all incoming messages The editor can then decide to allow the message to be sent to all the subscribers on the list or not allow the message to be posted to the list Moderated lists can be used to control the discussion by keeping off topic inflammatory or otherwise inappropriate messages from the reaching subscribers Moderator A person who can accept or reject messages received by the list su
115. eader editor This method can also be useful if you are migrating a list from another LISTSERV server and you have been sent a copy of the original list configuration by email Important Do not paste the old list title if you are migrating from another server To create a list using the List Header Editor select Server Administration Mailing Lists and then List Creation The List Creation Screen opens Enter the List Name List Title and then select Paste List Header Click Next gt to continue The Summary screen opens with the list title already entered into the text box Enter or paste the list header into the text box and then click Create to create the new list LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 30 Section 3 Server Administration Figure 3 9 Entering the List Header Information A List Creation 5 List Name ist Type Miscellaneous Archives Summary cancel lt Back J create TESTS List Header test3 list for hat 3 6 Deleting Mailing Lists To Delete a list click Server Administration Mailing Lists and then List Deletion The List Deletion screen opens From here you can completely delete a list its archives and any associated files from your LISTSERV instance Use the Select List drop down menu to find the list you want to delete and then click Update Note If you are in Expert Mode then y
116. eader keyword to define the default 48 List Address 45 Lists about 1 adding a new subscriber 73 LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 137 adding an HTML description for CataList 71 cloning 30 creating 26 cloning 30 from a template 28 using the List Creation Wizard 27 using the list header editor 30 deleting 31 deleting a subscription 74 examining a subscription 74 hiding the list header from CataList 71 normal lists vs super lists 53 searching for a list using CataList 14 types 21 closed 23 moderated 26 one way announcement 21 open 23 private 23 public 23 two way discussion 23 LISTSERV about 1 LISTSERV Maintainer definition 3 Logging In 5 Loopcheck 43 M Mail Merge 54 list header keyword 50 Messages posting to the list using the Web Interface 95 101 103 replying 103 Moderated Lists 26 N NJE Via 42 O One Way Announcement Lists 21 Open Lists 23 P parameters 114 119 Passwords changing 7 setting 6 Index Preferences setting 8 archives 11 general 9 reports 12 Prime Time setting to delivery during 42 Private Lists 23 Probing 65 active 65 passive 65 Public Lists 23 Q R Report Preferences 12 changelog period 12 number of lists displayed 12 number of subscribers displayed 12 report period 12 Reports ChangeLog for lists 84 for servers 86 List Management accessing 83 List Activity Reports 84 List Reports
117. eason REJECT means that the message is rejected The text of the rejection is fetched from the BAD_CONTENT mail template form with the reason supplied as a variable called amp COMMENT MODERATE means that the message is to be forwarded to the list editor to be manually approved or rejected DISCARD means that the message is to be discarded without further processing any text following DISCARD is echoed to the LISTSERV log file ALLOW means that the message is allowed and all remaining rules are ignored This could be used in moderated lists to allow certain posters to bypass certain filters for instance Edit List Template CONTENT FILTER istname Subject Content Filter Make changes to template then press Update Subject Out of office Action REJECT OOO messages are not allowed on this list From JOE EXAMPLE COM Action ALLOW Text Click here ta he removed In the example above messages with Subject lines containing Out of office are rejected Messages containing the text Click here to be removed are also rejected UNLESS it came From joe example com LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 64 Section 4 List and Subscriber Management Note A compilation of commonly used Internet message headers is available in RFC 2076 The CONTENT FILTER is a data template None of the usual mail template substitutio
118. ect List Select List v Update DRAGONFLY DC LSOFT COM Command E u i i Enter Command Useful Commands Release Server info Show Stats Show License Show Points All Show All Lists Show Hardware Served Off Addresses Send over Email User Commands Owner Commands Admin Commands Keyword Reference LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 33 Section 3 Server Administration LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 34 Section 4 List and Subscriber Management Section 4 List and Subscriber Management The List Management menu on the Toolbar gives you a variety of features for working on and maintaining your lists and subscribers 4 1 Using the List Management Dashboard The List Management Dashboard is one of the screens that may appear when you log in This is determined by your preference settings If it does not appear then you can open the dashboard by clicking List Management and then List Dashboard The top part of the List Management Dashboard is divided into two sections providing information and reports about your technical support and lists Figure 4 1 List Management Dashboard Top Half N T List Management Dashboard MG Select List BEND n Select List v Update Dashboard for htaylor lsoft com Technical Support Moderation
119. ection 0 0 cee eae 13 Catalist P mc 15 Searching fora Bist tcc enr ru RE RR S ure EE RES gees Eu ERE 16 The Server Administration Dashboard Top Half 000000 eee eee 17 The Server Administration Dashboard Bottom Half 00 000 e ee eee 18 Deliverability Assessment Screen llis 20 Using the List Creation Wizard to Create a List 0000002 02 eeaee 27 Defining the List Options 0 0 0 ec RII Ih 28 Selecting the Template lese a hh nd dn 29 Setting up Archives for the List llli 29 Entering the List to Clone llsiieeseee eR Ih 30 Entering the List Header Information lslielsilern 31 Deleting bist 22241245240 tper e BIG di de bd Pid eil be deed 32 The Command Interface llllee n 33 List Management Dashboard Top Half 0 ce eee 35 List Management Dashboard Bottom Half 0 0 0 c ee ee 36 The List Management Menu 00 00 cee eae 37 The List Configuration Wizard Descriptions Tab 000 00005 38 The List Configuration Wizard Distribution Tab 2 0 00 ee 40 The List Configuration Wizard Error Handling Tab 00 0 e eee eee eee 44 The List Configuration Wizard Subscription Tab illl 49 Manual List Configuration 0 0 0 eee 51 Example of an HTML Digest 0 0 0 c e ren 68 Hiding a Header from CataList 0 0 eee 71 Subscriber
120. ed to renew their subscriptions on a regular basis and what the subscription period is Multiple renewal times can be set Each renewal time can be specified as an interval or a set date For detailed instructions see the online help by clicking the Help icon associated with Renewal Sizelim Use this keyword to indicate the maximum size for acceptable messages to be posted to the list larger messages will be rejected A plain integer represents LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 46 Section 4 List and Subscriber Management the size as a number of lines add K or M after the integer to represent kilobytes or megabytes Subject Tag Use this keyword to define the text to use in lieu of the listname in the subject line for subscriptions set to SUBJECTHDR For detailed instructions see the online help by clicking the Help icon associated with Subject Tag X Tags Use this keyword to indicate whether or not X To and X cc tags are to be included in the output mail files to list recipients of the original mail file other than the list userid and how they should appear in the RFC822 header 4 2 1 6 Security The Security tab contains the keywords that control list security The following keywords are available for definition if applicable Change Log Use this keyword to indicate whether or not to maintain a subscriptio
121. eee eee ka a Eee ede eee x Section 1 About Mailing Lists and LISTSERV ccc eee eee e n n nnn 1 1 4 Whatis LISTSERV urs Emu Gadde ne es AE e ae epee ona GU X RR 1 1 2 File Server Functions 2 2 0 0 ccc ee eee hh hah yh hd 2 1 3 Who are the people involved 0 000 cc nh 3 Section 2 Introduction to the Web Interface lille nnn 5 2 1 The Default Home Page 0 ce lh hh hs 5 2 2 Logging I i ox puer ER RUE EXIMdOb rud PRA RU Nace aus Ere Inde a ee 5 2 3 Setting a LISTSERV Password ssssseeee eee ae 6 2 4 Changing the LISTSERV Password 00 e eee s 7 2 5 Using the Toolbar icr abd hal RC ea EG RID RICE Sala RUP A ae eae RR 8 2 6 Setting Your Personal Preferences 0 000 cece eens 8 2 6 1 General Preferences 0c cece ete tenes 9 2 6 2 Archive Preferences 000 eee eee E 11 2 6 3 Report Preferences 0000 cece es 12 2 Editing a Page usse me ad doy whee AR Pe eee ad de eae eet ad aw es eed Ras 13 2 8 Accessing CatabLlst 1 2u nrbe sb eid wd ee eee eb ade cible a a R a 14 2 8 1 Searching fora List 0 en 14 Section 3 Server Administration 000 eee n nnn 17 3 1 Using the Dashboard os sss exi ee RR Rei RE EE pee ade ee See Maa a 17 22 Senium 18 3 3 Deliverability Assessment 0 0 00 teens 19 3 4 Mailing List Types 00 ccc eee eens 21 3 4 1 One Way Announcement Lists 0 000000 21 3 4 2 Two
122. eir preferred header setting 4 3 6 3 Why specify a different Subject Tag You do not have to set the Subject Tag list keyword in order to make it available to your subscribers If you do not provide a subject tag the list name will be used for any subscription set to SUBJECTHDR The primary reason for setting the Subject Tag keyword is to provide a short text string to be used instead of the list name Some email client programs limit the number of characters they display in the subject line Long list names in a subject tag may take up most or all of the space provided for display by these email clients 4 3 6 4 Why would you make SUBJECTHDR the default When you specify a default option you are telling LISTSERV to use this setting for all new subscribers Specifying a new default option will not change the options for current subscribers Set default options because you specifically want new subscribers to have those options or you believe that most subscribers would want those options and you want to save them the trouble of setting options themselves When deciding whether to set SUBJECTHDR as a default option you may want to consider the technical sophistication of your typical subscriber People with little technical experience are not likely to experiment with their subscription settings They are unlikely to know that SUBJECTHDR is available unless they are on a list where it is the default If they do find out about it they a
123. er B Set a user s SIGNUP FILE entry Request the server to send you a file from one of its disks Permanently suspend access from an abusive user or gateway restore with SERVE user Permanently suspend access from an abusive user or gateway and drop all further inbound mail from this sender on the floor restore with SERVE user Return a list of all addresses that are currently served off or which are spam quarantined Same as S PRI ENDFILE ile cache CPU disk paging benchmarks Statistics about EXECLOADed REXX files S f S tatistics about LSVFILER tatistics about PREXX functions usage STORage gt Information about available R disk space and virtual storage EBOOT REIPL Stop or reboot the server the two options are synonyms Same as SHUTDOWN parameters filelist fformat fn ft LISTSERV v15 0 been omitted 1 to 8 characters from the following set A Z 0 9 S _ Netdata Card Disk Punch LPunch UUencode XXencode VMSdump MIM E text MIME Appl Mail same syntax as filelist same syntax as filelist O Copyright 2007 L Soft international Inc All rights reserved 119 Web Interface User s Manual Appendix A Command Reference Card full name firstname middle initial surname not your e mail address host Internet hostname li
124. er you should open the HTML file that it produces in a text editor Notepad for example and then cut and paste only the lines of HTML code that are between the lt body gt and lt body gt tags into the template You may also want to add br tags at the beginning and at the end of the template to make sure that there is always a line break between the banner and the rest of the email If you do not want to use a Web design tool itis easy to make a very basic HTML banner by taking the text banner and adding some simple HTML tags For example 4 3 9 Mail Templates The Mail Templates tab introduces you to a few mail templates that many list owners choose to customize LISTSERV provides a large number of templates that control the contents of email messages automatically sent to subscribers and others by LISTSERV under various circumstances This tab lists a few of the most popular ones For detailed instructions see the online help by clicking the Help icon associated with the Mail Templates tab or click on the Template Commands or Template Variables tip at the top of the tab 4 4 Subscriber Management The Subscriber Management screen allows the list owner to examine or delete a subscription and add a new subscriber to the list To open the Subscriber Management screen click on the List Management menu and then select Subscriber Management LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc
125. erages Define the Report Entries to determine which events to include in the report Define the Report Interval to set the date range for the report e Optionally you can also select the reporting interval for statistics reports The default is to show totals for the entire reporting period Optionally select a report format The default is a web based table You can also get the results in a Comma separated values CSV format which can then be saved from your web browser to a file on your computer allowing you to import the data into any reporting software that supports CSV files Click the Submit button LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 86 Section 7 Customizing Mail and Web Templates Section 7 Customizing Mail and Web Templates The majority of Web Interface pages and administrative messages sent to subscribers can be customized Customizing your lists Web pages and administrative messages creates an individual look and tone for your list Subscribers will see Web pages and read administrative messages that are specific to your list containing pertinent information and instructions rather than just generic pages and messages The template editor allows the site administrator and list owner to customize the majority of the Web Interface Pages and Administrative Messages sent out by LISTSERV There are two types of templates you can customize
126. ers are now encouraged to use personal passwords defined with the Pw ADD command q q v in preference to list passwords for this reason The one exception to this keyword s obsolescence is when you are creating peer lists Peers must have the same PW keyword so you cannot use the LISTSERV generated random password when creating peers Service Use this keyword to specify a limited service area for this list leave blank to allow subscriptions from anywhere For detailed instructions see the online help by clicking the Help icon associated with Service Validate Use this keyword to determine what level of validation if any is performed for various LISTSERV commands that apply to individual lists There are six different settings ranging from very basic to very strict The two most common settings are Yes and No For detailed instructions see the online help by clicking the Help icon associated with Validate 4 2 1 7 Subscription The Subscription tab contains the keywords that control subscription to the list The following keywords are available for definition if applicable 3 3 Confirm Delay Use this keyword to define the number of hours to hold subscription requests awaiting confirmation For detailed instructions see the online help by clicking the Help icon associated with Confirm Delay Default Options Use this keyword to define the subscriber options that will be the default for all new subscribers
127. es sent to subscribers and the main Web page for the list archives However it is not necessary to customize any of the templates Customizing templates can be complex for new users so it is not covered in depth in this manual The table below lists some of the templates you will most likely to want to customize Table 7 1 Templates to Customize Template Description Welcome Messag A template for a message sent to new subscribers in addition to the standard signup message By default no welcome message is sent Farewell Messag A template for a message sent to subscribers leaving the list By default no farewell message is sent SSIGNUP A standard message sent to all new subscribers usually with list instructions By default this template is included in both the SIGNUP1 and ADD1 templates SIGNUP1 A message sent to new subscribers who have signed on by themselves By default includes the STGNUP template ADD1 A message sent to new subscribers who have been added to the list by the owner By default includes the SIGNUP template SIGHNOFF2 A message sent to users who are trying to sign off a list they are not signed on to or from an address that was not the one used to subscribe with DELETE1 This message is sent to a subscriber who has been removed from the list by a list administrator POST EDITOR A message sent to a user when their post has been forwarded to a mod er
128. ey is registered with LISTSERV E Editor A person or email address that is allowed to send messages directly to the list without moderation If the editor keyword is not defined the primary editor is the first list owner address F Flame An abusive or personally insulting email message or newsgroup posting or to send an abusive or personally insulting email message or newsgroup posting G H Header The arrangement of keywords and their associated values that make up the configuration of a LISTSERV list The values of the keywords defined in the header determine the behavior of the list Index An index similar to the digest is another option for receiving one message that summarizes a collection of messages from LISTSERV LISTSERV sends the subscriber a list of what messages have been distributed to the mailing list recently along with information about when the message was posted how big it is and who sent it Indexes are only available for archived mailing lists that have digests enabled Indexes are sent out at the same time as the digests Indexes are available in HTML and NOHTML formats If HTML is used the index includes a link to each message in the Archive Interface If NOHTML is used the index includes instructions on how to retrieve the messages the subscriber wants J K L LISTSERV The email list management software application distributed by L Soft that allows users to create and maintain emai
129. f interest from the server the index contains instructions on how to do that An index subscription is ideal if you have a slow connection and only read a few hand picked messages The indexes are very short and you do not have to worry about long download times The drawback of course is that you need to reconnect to retrieve messages of interest from the server You can choose to have the index sent to you in either a traditional format plain text or in HTML format with hyperlinks The following settings are available in the Mail Header Style section Normal LISTSERV style header Full mail headers normally the default containing Internet routing information MIME headers and so forth The To header contains the address of the list LISTSERV style with list name in subject Full mail headers like the default except that a subject tag is added to the subject line of mail coming from the list If there is no subject tag defined in the list s configuration the name of the list will be used This can be very useful for sorting and filtering mail Dual second header in mail body Dual headers are regular short headers followed by a second header inside the message body This second header shows what list the message is coming from Sender the name and address of the person who posted it Poster the poster s organization if present and the message subject Dual headers are helpful if your mail clien
130. filters on some mail clients that rely on all list mail having certain mail headers look the same on all list postings Full 822 Full mail headers like the default except that the To header contains the recipient s email address instead of the list address Short 822 Only the bare minimum headers To From Date and Subject are included In addition the To header contains the recipient s email address instead of the list address LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 93 Section 8 Subscriber s Corner Warning This setting will break MIME messages therefore it should only be used on lists that allow plain text or for subscribers using mail clients that cannot handle MIME mail e Conceal Check this box to report on whether or not subscriptions are listed in a Review of the list of subscribers This setting is only of interest for lists where the list of subscribers is viewable by other list members or the general public This setting is mostly superfluous on lists that are set such that only the list owners can review the list of subscribers because list owners can always see the subscriber addresses regardless of the Conceal setting However list owners may set the list such that Conceal is the default option for all subscribers to indicate that subscriptions are allowed without requiring the first and last names of the subscriber
131. fine whether to create the archive directories manually or to let LISTSERV do it for you Click the Next gt button to continue The Summary screen opens Review your selection and then click Create 3 5 3 Cloning a List If the list you are about to create is very similar to an existing list it is usually faster to clone the original list and make a few final touches as necessary To clone a list select Server Administration Mailing Lists and then List Creation The List Creation Screen opens Enter the List Name List Title and select Clone List Click Next gt to continue The List Type screen opens Enter the name of the original list in the List to be Cloned field Figure 3 8 Entering the List to Clone A List Creation gt List Name List Type List Type If the list you are about to create is very similar to an existing list it is usually faster to clone the original list and make a few final touches as necessary To clone a list simply enter the name of the original list and your list will be based on the original list header List to be Cloned Monthly Newsletter Finally click Next gt to create your list based on the original list header The Summary screen opens Review your selection and then click Create 3 5 4 Using the List Header Editor to Create a List If you are knowledgeable about list headers and individual keywords you can also enter the list header keywords directly into the list h
132. ft international Inc All rights reserved 12 Section 2 Introduction to the Web Interface 2 7 Editing a Page The Interactive Edit Mode is a tool to help server administrators and list owners customize the LISTSERV Web Interface Only server administrators can make sitewide changes while list owners can modify pages and templates for the lists that they own When a logged in user has the privileges to edit a page an Edit Page option appears in the top right corner of the Web Interface Click on this option to enable Edit Mode When enabled the screen is split into two sections The top section shows the current page divided into its component templates By default all LAYOUT and BODY template components are displayed as well as the names of all text variables Each template is marked by a paragraph sign and followed by its name Figure 2 8 Edit Mode Top Section gt LAYOUT GLOBAL BODY GLOBAL LOGGEDIN Logged in as T LOGGEDIN htaylor lsoft com Administrator T ADMINISTRATOR Owner T OWNER BODY GLOBAL HEADER E BODY GLOBAL NAV MAIN Server Administration T ADMIN v List Management T MGMT List Moderation T LISTMOD Subscriber s Corn 1 BODY GLOBAL PAGETITLE 5 P Server Administration Dashboard T ADMINDASH BODY GLOBAL DASHBOARD BODY DASHBOARD ADMIN DRAGONFLY DC LSOFT COM ROnY 1 ORAI DASHROARD TARI F Mi lt i gt T
133. ge Headers Causing them to Bounce 122 Delivery Error with Unknown User Account 0 000 cee tee 123 Setting a User to DIGEST because of Bouncing Mail l i 123 A Sample Your List has been Created Boilerplate 0 0 0c ee 124 Appendix C Country Codes 000 c eee nh nnn 125 Glossary of Terms isses Cee we ee EERE OEE RUE RR Eee ele n 129 Index ec er T a a E E A E E E E E EA 135 LISTSERV v v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved iii Table of Contents LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved iv List of Figures List of Figures One on One Email Interaction 0 0 0 1 Email Lists Interaction 42e edie ue ux be eat eb Ede Eua e Rae aes 1 Path of LISTSERV Message isses hn 2 People Who Can Interact with LISTSERV 0000 0c eee ellen 3 L gin SCOE eer aera A ERANA 1 7 2 01 5501 LE 6 Registering a LISTSERV Password ssssseeeee es 7 Changing the LISTSERV Password 0 00 0 cece eens 7 The Toolbar zudem er ER RREETEEESQRER REXGGUENURRR NN EG RC EU weed ade 8 The General Preferences Tab 0 000 cece n 9 The Archive Preferences Tab 000 cece eee eee eee eee 11 The Report Preferences Tab 0 000 eee eee tenets 12 Edit Mode Top Section 00 0200 tees 13 Edit Mode Bottom S
134. he Archive Browsing Screen X DRAGONFLY Archives View Next Message Previous Message Options Join or Leave DRAGONFLY Next in Topic Previous in Topic Reply Post New Message Next by Same Author Previous by Same Search Archives Author Chronologically Most Recent First Proportional Font Monospaced Font Subject White papers From WM Kump WMKumpGLSOFT COM Reply To Dragonfly List lt DRAGONFLY DRAGONFLY DC LSOFT COM gt Date Tue 27 Feb 2007 14 41 15 0500 Content Type multipart mixed Parta Attacbmente text plain 3 lines wp emaildeliverability pdf 136 kB wp webtracking pdf 495 kB wp winningtechniques pdf 351 kB See attachments Back to Top of Message Previous Page Main DRAGONFLY Page 9 5 Joining Leaving or Updating a List from the Archives The List Archives screen the Archive Index screen and the Archive Browsing screen contain the option for joining or leaving a list This option brings you to the Join or Leave List screen which lets you subscribe or unsubscribe to a mailing list and to change your subscription settings To leave a list simply click the Leave List button LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 103 Section 9 Archives To update or join a list select the settings you want to use for your subscription and then click either Update List or Join List See the information below for detai
135. he bottom section contains the control panel Figure 2 9 Edit Mode Bottom Section Edit Mode Close Edit Mode 2 Highlight Layout L object Refresh CO All Templates Templates v Body Templates Tumpisies v Text Variables Edit Text Show SEES c Variables Show Displayed Text Only Modify for I Select Text T ADAV Displayed v Load Text LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 13 Section 2 Introduction to the Web Interface To edit a template using the template editor click on its name The template editor will open in a new window If you want to change a specific piece of text make note of the name of the text variable which is printed inside brackets following the text Then select it from the text variable drop down menu at the bottom and click Load Text A text area will appear containing the current text Update the text and then click Update Text to save the changes To expand the menu of variables to include all variables for a specific page click the Show Variables drop down menu select the Show All Text option and then click the Update button The Show Displayed Text Only option narrows the menu to include only the text that is currently displayed on screen Important Every template can be modified either for the entire site or for a specific list When enabling Edit Mode the templates that will be opened an
136. he list without requiring moderation The first address listed in the Editor keyword definition is known as the primary editor If there is no Moderator defined the primary editor is used as the sole moderator The primary editor must always be an individual email address but subsequent editors can be a list name enclosed in parentheses meaning that all the subscribers on that list are allowed to post without being moderated As a result you can set up a separate list whose members are the editors of this one and where subscriptions are closed If you use the current list name you have what is known as a self moderated discussion list subscribers can post without their messages being moderated but posts from non subscribers must be approved see Section 3 4 2 Two Way Discussion Lists Set up a moderated list by using one of the following sets of keywords 3 5 Creating Mailing Lists Site administrators can create a new mailing list including the directories necessary for supporting the archives Note When creating lists with the Web Interface under Unix and VMS with PMDF it is still necessary to make the mail aliases required in 7 2 1 for Unix or 7 2 2 for VMS The Web Interface will not make these aliases for you To start creating a mailing list select Server Administration Mailing Lists and then List Creation The List Creation Screen opens Enter the List Name List Title and then select the List Creat
137. he problem was resolved If they had responded and said the problem was resolved would have set you back to MAIL The other possibility is that received a mail message indicating that there was some temporary problem with your account In that case for example if you had exceeded your disk quota and couldn t receive any new mail would not have bothered your postmaster I have a different form letter that send when that happens Again it explains what has occurred and includes instructions for re enabling your mailing list subscription But only send that one to the address the list member Either way whatever was wrong has been corrected and you d probably like to start receiving mail again So here s how you can restore your mail service If you have any problems doing so please let me know and I ll help But since don t know which of the three mail service options you had chosen before can t do it for you without guessing You can re enable your mail service by sending mail to listserv host with one of the following commands SET listname MAIL SET listname DIGEST if you want digest format mail SET listname INDEX if you want digest index format mail in the body of the mail message Please note that these settings are mutually exclusive you can t choose more than one LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 123 Appendix B Sample Boilerplate File
138. he same set of topics or a well defined set of common topics and doesn t work well at all if every list has its own set of topics 4 2 5 Mail Merge Advanced mail merge features are available and can be accessed either by sending specially formatted DISTRIBUTE jobs to LISTSERV or by using the web administration interface The web interface is not a wizard but simply an interface that allows you to cut and paste a mail merge message and select different standardized groups of list subscribers to whom the message is to be sent Notes LISTSERV s mail merge functionality REQUIRES the use of LISTSERV s Embedded Mail Merge feature For more information see the EMM keyword in the LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 54 Section 4 List and Subscriber Management Site Configuration Keyword Reference document Mail merge functions are documented fully in the Advanced Topics Guide for LISTSERV 4 3 List Configuration Task Wizard The List Configuration Task Wizard guides you through providing digest and index versions of the list in addition to the usual individual postings To access this wizard click on the List Management menu select List Configuration and then select List Configuration Tasks Make desired changes to each of the keywords on any of the tabs and then press the Submit button Alternatively you can click on each keyword to access the Wizar
139. herwise add SUBJ or SUBJECTHDR to the Default Options text box If the text box already has something in it separate SUBJ from the the other settings with a comma LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 68 Section 4 List and Subscriber Management You cannot combine SUBJECTHDR with any of the other header options If any other header setting is in Default Options it must be removed from the Default Options string before adding SUBJECTHDR The other mail header options are FULLHDR this is the default if you do not specify something different in Default Options e SHORTHDR ETFHDR e DUALHDR e FULL822 obsolete e SHORT822 obsolete 4 3 6 2 Why would a subscriber want a subject tag Some subscribers like list mail to be easily recognizable as soon as it is received Others like to set filters in their email software to move list mail into a special folder based on the subject line In contrast other subscribers prefer not to tie up valuable real estate in the subject line with extra text and therefore do not like it The preference is often based on what email software the subscriber is using but often it is just a matter of taste That is why this is a setting that can be set differently for each subscriber Note that even if you set SUBJECTHDR as the default for all subscribers any subscriber can change their own subscription to th
140. his page will remove all subscribers from TEST1 Double check your selection before submitting Function 9 Add the imported addresses to TEST1 do not remove any subscribers Oo Remove all subscribers from TEST1 and add the imported addresses to remove all subscribers select this option and omit the input file Remove the imported addresses from TEST1 do not add any subscribers Remove the imported addresses from all lists Input File Browse The input file is created on your own machine with an ASCII text editor After clicking the Import button you will see a command response similar to the following Ifthe Add the imported address to List do not remove any subscribers option is selected LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 78 Section 4 List and Subscriber Management ADD no error 202 recipients added no entry changed no duplicate none forwarded ifthe Remove all subscribers from List and add the imported address option is selected DELETE 14 subscribers removed ADD no error 38 recipients added no entry changed no duplicate none forwarded If this option is selected but no input file is specified then you will only get the DELETE message Ifthe Remove the imported addresses from List do not add any subscribers option is selected DELETE 93 subscribers removed If the Remove the
141. hives page for the server To get to the administrative pages you will have to log in If you already have a personal LISTSERV password then you will simply log in with your existing userid and password If you login with the save my password in a cookie method LISTSERV will issue you a cookie that allows you to bypass this login screen and incidentally to stay logged into the Interface for longer than 15 minutes without having to log in again when your session expires This option is however only recommended for people who have physically secure machines for instance on your machine at home or in your office or who are able to otherwise keep unauthorized users from logging in since LISTSERV cannot tell who is using the cookie Specifically if your browser does not support separate configurations or bookmark files for different users you should not use the cookie method in a workplace environment Notes There is a known bug in Netscape prior to version 4 0 that allows you to see the userid and password typed into the text boxes if you back up to the login page using the Back arrow The userid you use here must be associated with the personal password you have from LISTSERV If you have registered a password as joe unix host com and try to log in here as joe host com with that password LISTSERV will reject your login Figure 2 1 Login Screen Login Required Login Required o ooo Please enter your email address and your LISTSER
142. hould hide these parts by using the HH hide header directives You do so by adding HH oN on a line by itself before the lines you want to hide and HH OFF on a line by itself after the lines you want to hide You can also intersperse hidden lines and non hidden lines If you want to hide the entire configuration you can add HH ON directly after the list title and HH OFF directly before the list description Figure 4 10 Hiding a Header from CataList List Configuration for MYLIST Coffee lover s list HH ON Owner user example com other list configuration settings HH OFF This is a discussion forum on the merits of coffee drinking All subscribers are welcome as long as they are willing to abide by the list rules at http www example com coffee rules Atm lt HTML gt lt P gt This is a discussion forum on the merits of coffee drinking All subscribers are welcome as long as they are willing ta ahide hw the 4 3 8 Banners The Banners tab guides you through changing all the banners that may be added to messages LISTSERV provides several templates that can be inserted at the top and bottom of the individual messages that are sent to the list as well as on digests and index mailings LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 71 Section 4 List and Subscriber Management 4 3 8 1 What is a Banner As a mailing list admini
143. iber s posting has been lost before reaching LISTSERV LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 60 Section 4 List and Subscriber Management The NOPOST personal option setting By issuing a SET listname NOPOST FOR userid host command to LISTSERV you can prevent a subscriber from posting to the list entirely LISTSERV will reject postings from these subscribers and will not pass them on to a moderator As with the REVIEW setting note that the subscriber always receives notification that his or her posting has been rejected The NOPOST and REVIEW options are mutually exclusive You may define NOPOST or REVIEW as the default for all new subscriptions by including it in the Default Options keyword 4 3 3 Attachments The Attachments tab allows you to define filtering of email sent to the list based on the contents LISTSERV allows you to restrict what types of attachments are allowed to be distributed to your list put a limit on the size of messages or even reject or moderate messages based on the mail headers or text of the message 4 3 3 1 What is an Attachment Most email programs allow users to attach files to email messages they send These files may be word processing documents image files or something else Since email is designed to transport plain text messages and not image or word processing files before attachments are sent they must be encoded
144. ication octet stream is sent by the client with a Content Type of text plain it will not be filtered or rejected by LISTSERV since text attachments are not covered by this keyword setting Files NJE only obsolete in other versions Use this keyword to indicate whether NJE files can be sent to the list or not The default value is No which may prevent some non RFC822 mailer users from posting to lists Note This keyword has absolutely no effect under the non NJE versions of LISTSERV Specifically it will not prevent users from sending attached MIME encoded files to lists It is provided under all versions for backwards compatibility only i e for lists being migrated from NJE servers See the Attachments keyword for attachment blocking Filter Use this keyword to specify how the filtered address patterns are to be applied Select one of the following Also If you want the addresses or patterns entered below to be in addition to the default filters set up for the whole server recommended e Only If you want to replace the default filters Safe If you want to use the safe filter 2 For detailed instructions see the online help by clicking the Help icon associated with Filter e Review Use this keyword to define the categories of users that are allowed to review the non concealed Internet addresses and names of subscribers to the list The default is Private Send Use this keywor
145. igured so that only the list owner can use the REVIEW command but some lists still allow subscribers to get a listing of all the other participants User is exempt from renewal probing The user will not receive renewal reminders if enabled for the list In addition the user will be exempt from address probing which is used to determine if the address is valid or if the address generates bounces User may bypass moderation The user may post to the list without having the message approved by the moderator All postings sent to the list owner for review All postings to the list will be sent to the list owner for review before it is officially posted on the list User may not post to the list This options simply means that the user can not post to the list LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 76 Section 4 List and Subscriber Management Figure 4 15 Subscriber Management Screen QS Subscriber Management TEST1 3 Acknowledgements 3 Miscellaneous O Digest traditional O Digest MIME format O Digest HTML format Index traditional Index HTML format No acknowledgements 9 Short message confirming receipt Receive copy of own postings TEST1 Home View or Set Subscription Options Notification Options Send Email Notification Do Not Notify the User Name Jane Smith Email Address
146. ilelist entry Refresh a filelist you own Don t flag files which have changed since last time as updated for AFD FUI Unlock filelist after a GET with the CTL option if you decide not to update it after all Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 114 Appendix A Command Reference Card List management functions Commands that support the QUIET keyword are marked ADD listname user lt full_name gt Add a user to one of your lists or update his name listname DD ddname Add multiple users one address name pair per line listname DD ddname IMPORT lt PRELOAD gt gt Bulk add multiple users one address name pair per line PRELOAD option loads addresses into memory before adding to speed up operation ADDHere Same as ADD but never forwards the request to a possibly closer peer CHANGE listname oldaddr pattern newaddr newhost Change a subscriber s address List owner s version DELete listname user options Remove a user from one of your lists or from all local lists listname DD ddname BRIEF Bulk delete multiple users one address per line BRIEF option omits verbose response of who was deleted Options GLobal Forward request to all peers LOCal gt Don t try to forward request to closest peer if not found locally TEST Do not actually perform a
147. ion Method The following creation methods are available Wizard Step by Step Answering a set of questions about the type of list that you want is usually the easiest way to create a list If selected see Section 3 5 1 Using the List Creation Wizard LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 26 Section 3 Server Administration Create From Template When starting a list from scratch another fast method is to pick from a library of pre made templates which you can extend yourself to add templates matching your specific needs If selected see Section 3 5 2 Creating a List from a Template Clone List If the list you are about to create is very similar to an existing list it is usually faster to clone the original list and make a few final touches as necessary If selected see Section 3 5 3 Cloning a List Paste List Header If you are knowledgeable about list headers and individual keywords you can enter the list header keywords directly into the list header editor This method can be useful if you are migrating a list from another LISTSERV server and you have been sent a copy of the original list configuration by email If selected see Section 3 5 4 Using the List Header Editor to Create a List 3 5 1 Using the List Creation Wizard The List Creation Wizard guides you through a set of questions about the type of list that you want to creat
148. iption C Delete HTML Description View Show Only Currently Set Keywords To edit the list configuration manually click Edit Manually For more information see Section 4 2 2 Manual List Configuration 4 2 1 2 Access Control The Access Control Tab contains the keywords that define the addresses that have access to specific functions The following keywords are available for definition if applicable LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 38 Section 4 List and Subscriber Management Attachments Use this keyword to control the posting of various types of MIME attachments images audio etc to you list It also includes the ability to control the posting of inline uuencoded files to your list on an on off basis off being the default if attachment control is enabled 2 For detailed instructions see the online help by clicking the Help icon associated with Attachments Important The ability of LISTSERV to filter or reject messages that contain MIME attachments is completely dependent on the ability of the poster s mail client to properly identify the MIME attachment when the mail is originally sent Filtering rejection is done based on the Content Type headers found in the message NOT by evaluation of the actual contents of the attachment If for instance an executable binary normally Content Type appl
149. iption you receive individual postings immediately as they are processed by LISTSERV Digest Traditional Digest MIME format and Digest HTML format With a digest subscription you receive larger messages called digests at regular intervals usually once per day or once per week These digests are collections of LISTSERV v15 0 O Copyright 2007 L Soft international Inc All rights reserved 104 Web Interface User s Manual Section 9 Archives individual list postings Some lists are so active that they produce several digests per day Digests are a good compromise between reading everything as it is posted and feeling like the list is clogging your mailbox with a multitude of individual postings There are three digest formats a traditional text only format a MIME format which with mail clients that understand MIME digests bursts the individual messages out of the digest so that you can read them separately and an HTML format which requires an HTML mail clients Index Traditional or Index HTML format With an index subscription you receive short index messages at regular intervals usually once per day or once per week These indexes show you what is being discussed on the list without including the text of the individual postings For each posting the date the author s name and address the subject of the message and the number of lines is listed You can then download messages o
150. is not allowed to change the From header but must pass it through unchanged Sub Lists Use this keyword to specify whether or not lists on this server are sublists of this list creating a super list 3 For detailed instructions see the online help by clicking the Help icon associated with Sub List or see Section 4 2 4 Normal List vs Super List Topics Use this keyword to define the topics for this list List topics provide a way to run a mailing list preferably moderated where several sub topics are being discussed in parallel but some subscribers are only interested in a subset of the topics For detailed instructions see the online help by clicking the Help icon associated 3 l with Topics or see Section 4 2 3 Topics 4 2 1 4 Error Handling The Error Handling tab contains the keywords that determine how LISTSERV deals with delivery errors The following keywords are available for definition if applicable Auto Delete Use this keyword to define whether or not LISTSERV should automatically delete users whose account has expired or whose system has permanently disconnected For detailed instructions see the online help by clicking the Help icon associated J with Auto Delete kErrors To Use this keyword to define the person or list that will receive rejection mail for the list The default value is Owners e Loopcheck Use this keyword to determine the type of loop checking performed by
151. it LISTSERV commands 32 79 Command Reference Card 107 Commands ADD 111 112 115 118 ADDHere 115 AFD 111 112 114 CMS 117 118 CONFIRM 108 CP 117 DATAbase 112 117 DELete 111 115 118 DISTribute 110 112 EXPLODE 115 FOR 111 113 115 116 117 119 FREE 116 FUI 111 112 114 GET 110 111 112 114 116 117 118 GIVE 111 Help 110 HOLD 116 INDex 108 112 INSTALL 117 Lists 108 MOVE 115 116 NODESGEN 118 OFFLINE 118 ONLINE 118 PUT 110 112 114 116 118 PUTC 118 PW 112 114 118 PWC 118 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 135 Index Query 109 110 116 118 E REFRESH 112 114 Editing a Page 13 REGister 109 119 Editor Header 45 RELEASE 110 111 REView 109 117 F SCAN 109 SENDFile 119 SENDme 112 G SERVE 113 119 General Preferences 9 SET 107 109 117 license expiration alert 10 SF 119 login cookie expiration 10 SHOW 110 111 119 fpes SHUTDOWN 117 119 beste SIGNOFF 107 expert 9 STOP 119 tutorial 9 SUBscribe 107 navigation style 10 syntax conventions ix non script 10 THANKs 113 pulldown 10 UDD 113 owner dashboard changelogs 10 UNLOCK 114 117 page title icons 10 using the LISTSERV Command setting the default home page 10 Interface 32 79 support expiration alert 10 Country Codes 125 text size 10 D H Dashboards for List Management 35 l for Server Administration 17 Indexing 66 Database site configuration variables 19 J DBMS list header keyword 4
152. ith Editor Header List Address Use this keyword to determine how LISTSERV announces its list address in the header of messages delivered to the list NJE vs Internet address short vs long list name etc The default options when neither List Address or the site configuration LIST ADDRESS parameter are defined are long list name and Internet address A corresponding LIST ADDRESS configuration option may be added to the LISTSERV site configuration file Important The only effect of the List Address keyword is to change the way the list identifies itself in list postings command replies etc It does not instruct the mail system to create forwarding entries to support the new name nor does it establish the specified name as an alias for the list use List ID for this purpose In general list owners should not use this keyword without first consulting with the LISTSERV maintainer List ID VM Only Use this keyword to define an alternate name alias for the list Note List owners should not set a value for List ID without first consulting with the LISTSERV maintainer since it will be necessary to add appropriate system mailer aliases before the name specified in List ID will work Moderator Use this keyword to define which editors of a moderated list receive postings for forwarding to the list The default is the first editor as defined by the Editor keyword If multiple moderators are defined the loa
153. ith each other on the Internet S Sender ID A closed DNS based certification protocol used to verify that the originating IP address is authorized to send email for the domain name declared in the visible From or Sender lines of the email message Sender ID is used to prevent spoofing and to identify messages with visible domain names that have been forged Sender Policy Framework SPF An open DNS based certification protocol used by recipient sites to verify that the originating IP address is authorized to send email for the domain name declared in the MAIL FROM line of the mail envelope SPF is used to identify messages with forged MAIL FROM addresses Spam The unwanted unsolicited junk email sent to a large number of recipients Also known as unsolicited commercial email Spoofing Pretending to be someone else by deliberately giving false information Spoofing is the deliberate inducement of a user or resource to take an incorrect action For example signing a person up to a list without their knowledge and permission Subscriber A person who has requested and has been granted permission to join a particular mailing list T Topics Subdivision of the lists messages into more precise categories Subscribers can then pick which topics they want to receive messages from as a way to cut down the LISTSERVS v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved
154. ives 8 3 Changing Subscription Settings The My Settings tab on the Subscriber s Corner screen lets you select which columns will be displayed in the list table In addition you ll be able to change specific list settings for one or all of your lists To select the columns to view in the list table check one or more boxes in the Report Columns section and then click the Submit button to display the relevant subscription options To check all boxes click on Check All To clear all of the selections click on Uncheck All Figure 8 1 Selecting the Columns for the My Settings Tab Q Subscriber s Corner 65 Report Columns Check All Uncheck All 3 Mail Style 3 Mail Status 3 Restrictions 3 Subscription Date O B ack O B Repro 3 Header Style O 2 Topics O 8 conceal 3 HTML O 3 MIME 3 Renew The following columns can be displayed e Mail Style Check this box to report on whether subscriptions are set to receive individual postings Regular or Digest or Index versions of the list Regular You receive each individual posting as they are processed by LISTSERV With this subscription type you may receive mail throughout the day Each posting will arrive as an individual message in your mailbox For small lists or less active lists this type of subscription works well Large busy lists can send many messages throughout the day and it may become distracting or fill up you mailbox Digest You receive a large message co
155. keyword to determine whether or not mail for the list is processed during prime time a value that is determined by the LISTSERV maintainer and is kept in the system configuration file This keyword can be most useful in controlling the load on the machine running LISTSERV The default is Yes that is list postings are distributed at the time they are received For detailed instructions see the online help by clicking the Help icon associated with Prime Reply To Use this keyword to indicate whether or not the Reply to tag supplied by the sender of the mail file if present is to be preserved or discarded and if discarded or omitted what should be placed in the new Reply to generated by the server The default value is List Respect Note Some mailing systems are unable to process a Reply To field with multiple addresses correctly and may therefore disregard the Reply to Both option and treat it as Reply to List Warning Setting this parameter guarantees only one thing that LISTSERV will generate an appropriate RFC822 Reply To header in the mail it distributes to subscribers There is unfortunately no guarantee that the mail transfer agent MTA or mail client on the receiving end will honor the Reply To header This is because some mail clients out of office robots and Internet MTAs either simply do not recognize the existence of Reply To or do not implement it properly Specifically RFC2076 Common Inte
156. l Via 41 Misc Options 50 IGNORE_EMAIL_CASE 50 NO_SPAM_CHECK 50 RESPECT EMAIL CASE 50 SUPPRESS APPROVED BY 50 Moderator 45 New List 45 Newsgroups 42 Notebook 46 59 Notebook Header 46 Notify 46 Owner 46 Peers 46 Prime 42 PW 48 PW 112 114 118 Renewal 46 Reply To 42 Review 39 59 Safe 43 Send 39 59 Sender 42 Service 48 Sizelim 46 Index Stats 39 Subject Tag 47 Sub Lists 43 53 Subscription 49 Topics 43 52 Translate 51 Validate 48 57 X Tags 47 List Management 35 list configuration 37 manually 51 using the List Configuration Wizard 37 using the Dashboard 35 List Management Reports see Reports List Moderation 81 accepting the message 81 changing subscriber settings 82 rejecting the message 81 viewing the message 81 List Moderator definition 4 using the list header keyword to define 45 List of Lists 108 List Owner definition 4 sample boilerplate files 121 using the list header keyword to define 46 List Reports generating 83 List Security 57 controlling subscription options 58 controlling who can access the archives 59 controlling who can post to the list 59 defining service areas 58 levels of validation 57 restricting subscriber privileges 60 List Subscribers definition 4 List Subscription set whether or not users can subscribe 49 List Subscriptions setting the renewal times using the list header keyword 46 List Topics 52 using the list header keyword to define 43 using the list h
157. l lists on their corporate network or on the Internet Newsletters moderated and un moderated discussion groups and direct marketing campaigns are all supported List sizes can range from a few participants in a discussion group to several million in a newsletter Mail Merge LISTSERV s mail merge support allows you to send individually customized messages to large numbers of recipients with very high throughput Mail Templates These templates control the contents of email messages sent by LISTSERV A mail template is a complete email message Formatting commands are available substitutions that make sense in the context of the specific message are available and while other templates may be imbedded with the IM command the message is in and of itself ready for LISTSERV to send LISTSERVS v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 130 Glossary of Terms Maintainer The technical person in charge of the LISTSERV application on a particular server The LISTSERV Maintainer has the right to create new lists on the server Sometimes referred to as Postmaster or Site Administrator Message Fragments These templates are the lowest level of mail templates Fragments are pieces of text produced by LISTSERV as parts of other messages or emails For example list digests must follow a certain format dictated by the Internet RFCs Therefore it is not possible to provide a complet
158. l the sub lists without the duplicates Since all it takes to get a message posted to all the sub lists is a single non NOMAIL subscription this is how the super list works The only way not to get the super messages is to subscribe to the super list directly and set yourself to NOMAIL The DIGEST and INDEX options are ignored and internally converted to MAIL The first reason is that since in most cases the user will be on multiple sub lists otherwise you don t need a super list in the first place the only safe method to set subscription options for super messages is by subscribing to the super list so that there is no ambiguity The second reason is that in most cases super lists will be used for out of band administrative messages rather than for large volume discussions so it is actually preferable to have the message sent directly The third reason is that the super list and sub lists may not necessarily offer the same options DIGEST and INDEX In particular it is expected that many super lists will not have archives If you want a DIGEST or INDEX for the super messages you must subscribe to the super list directly Topics if defined are evaluated on a per list basis That is for every sub list and for the super list LISTSERV determines whether the topic of the message is one that you want to see If not it acts as if you were not subscribed to this particular list Roughly speaking this works very well if all the sub lists have t
159. lf moderated list with open subscriptions for the sole purpose of sending spam and immediately signing off It also bypasses one of the problems of a self moderated list which is that individual posting limits are not enforced for list editors and therefore setting the second value of the Daily Threshold keyword is useless on a self moderated list The following table contains some header keywords that you may want to consider setting in addition to those in the above table Keywords appearing without a suggested value may have multiple settings and or options to consider For more information about assigning keyword values see the List Keyword Reference document or the Keyword Wizard in the Web Interface Table 3 5 Other Keywords to Consider for a Discussion Style List Keyword Suggested Value Attachments LISTSER y v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 24 Section 3 Server Administration Keyword Suggested Value Auto Delete Yes Full Auto set Max Delay and Probe values as appropriate for you list Change Log Yes Confidential Daily Threshold Default Options Digest Moderator Notebook Reply To Sizelim Subscription Open Confirm Validate Yes Confirm Yes Confirm is the minimum recommended protection For stronger pro tectio
160. lose required parameter names that must be replaced by appropriate data when sending commands to LISTSERV Sometimes used for clarity when italic type is inappropriate Square brackets enclose optional parameters which if used must be replaced by appropriate data when sending commands to LISTSERV Contacting L Soft Support L Soft international recognizes that the information in this manual and the FAQ questions on our web site http www Isoft com Isv faq html or http www Isoft com manuals owner faq html are not going to solve every problem you may face We are always willing to help diagnose and correct problems you may be having with your licensed LISTSERV server L Soft strongly recommends that for support purposes it is best to use the technical support lifebuoy link from the Server Administration Dashboard to initiate a support ticket This will help you create an email message to the support group that contains all the necessary information about the site configuration license and so forth without requiring you to find the individual files or issue information commands If LISTSERV is not running of course this will not be possible In that case please try to use the following procedure e Make the subject line of your report indicative of the problem L Soft receives a great deal of mail with the subject Help which is not very helpful when we receive them LISTSERVS v15 0 Web Interface User s Manual O Copy
161. lowing settings are available in the Acknowledgements section No acknowledgements LISTSERV will not send any acknowledgement at all when you post to the list This is probably not a good setting unless you really do not want any feedback from LISTSERV as to whether or not your posting was received and distributed Short message confirming receipt Typically this is the default setting although it can be overridden by the list owner If you choose this setting LISTSERV will send you a short message whenever you post to the list confirming the distribution of your message and telling you how many people it was sent Receive copy of own postings Some people prefer this setting over the short acknowledgement message It tells LISTSERV to send you a copy of your own postings so that you can see exactly how it appeared on the list useful if you are behind an unreliable gateway or firewall The following settings are available in the Miscellaneous section Mail delivery disabled temporarily This option toggles the receipt of mail from the list You may want to disable mail delivery if you will be away from your mail for an extended period of time Address concealed from REVIEW listing This option conceals you from the list of subscribers shown by the REVIEW command Note that the list owner and the LISTSERV administrator can always get the complete list of subscribers regardless of this setting Nowadays most lists are conf
162. ls on the available settings Figure 9 5 Joining Leaving or Updating a List from the Archives c s d 8 Join or Leave the DRAGONFLY List DRAGONFLY DRAGONFLY Home You are currently subscribed to DRAGONFLY From this screen you can update your subscription options or leave the list List Name Name Email Address 3 Subscription Type 3 Mail Header Style 3jAcknowledgements 3 Miscellaneous listed Switch to Another List DRAGONFLY unlisted a Jane Doe JaneDoe sample com Subscribed Since 17 Aug 2006 9 Regular Digest traditional Digest MIME format Digest HTML format Index traditional Index HTML format Normal LISTSERV style header LISTSERV style with list name in subject Dual second header in mail body sendmail style Normal LISTSERV style RFC 822 Compliant No acknowledgements 9 Short message confirming receipt O Receive copy of own postings Mail delivery disabled temporarily Address concealed from REVIEW listing NODIGEST NOMIME DIGEST NOHTML MIME DIGEST HTML DIGEST NOHTML INDEX HTML INDEX FULLHDR SUBJECTHDR DUALHDR IETFHDR FULLS22 NOACK NOREPRO ACK NOREPRO NOACK REPRO NOMAIL CONCEAL Update Options Leave DRAGONFLY Back to DRAGONFLY Home Page The following settings are available in the Subscription Type section e Regular With a regular subscr
163. ly To Sender Ignore Subscription Open Confirm LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 22 Section 3 Server Administration Keyword Suggested Value Validate Yes Confirm Yes Confirm is the minimum recommended protection For stronger pro tection see the List Keyword Reference document or the Keyword Wizard You may also want to customize the following templates For more information on customizing template see Section 7 Customizing Mail and Web Templates Table 3 3 Templates to Customize for an Announcement Style List Welcome Messag ADD1 BOTTOM BANNER Farewell Messag DELETE1 BOTTOM BANNER HTML SSIGNUP INFO TOP BANNER SIGNUPI POST EDITOR TOP BANNER HTML SIGNOFF2 You may also want to customize the following templates unless you ve dis abled Auto Delete Or set Auto Delete Manual AUTODEL PROBE1 PROBE2 3 4 2 Two Way Discussion Lists Two way discussion lists allow for interaction between group members These open forums facilitate ongoing discussions among members They are most commonly used for internal communication within an organization or group of people For instance many universities use secure class lists for interaction among students and teachers or to conduct remote teaching Unlike a one way list a discussion list not only allows but also e
164. mail templates Fragments are pieces of text produced by LISTSERV as parts of other messages or emails For example list digests must follow a certain format dictated by the Internet RFCs Therefore it is not possible to provide a complete mail template for digests However some of the text within the digest is not mandated by the RFCs and so LISTSERV provides some fragment templates to control these parts for example MSG DIGEST FRAGMENT DATERANGE 1 to control the date range and MSG DIGEST FRAGMENT PREAMBLE 1 to control the text preceding the table of contents Formatting commands are generally not available in fragments Commands in Mail Templates begin with a period and variables begin with an ampersand amp To access the template editor click on the List Management or Server Administration menu select Customization and then select either Web Templates or Mail Templates LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 87 Section 7 Customizing Mail and Web Templates Once the template editor has opened simply select the list and template you want to work with The template editor also lets you create new template For more information about customization templates see the Customization Manual for LISTSERV 15 0 or click on the link s located in the Tips section at the bottom of the editor Many list owners prefer to customize some of the administrative messag
165. manual Menus options icons fields and text boxes on the screen will be bold e g the Help icon e Clickable buttons will be bold and within brackets e g the OK button e Clickable links will be bold and underlined e g the Edit link Directory names commands and examples of editing program files will appear in Courier New font Some screen captures have been cropped for emphasis or descriptive purposes This symbol denotes an important note or warning Tip This symbol denotes optional advice that can help you save time Editorial Note New Version Numbering With this release L Soft is aligning LISTSERV s version numbering with the rest of the e mail industry There have been 51 released versions of LISTSERV since 1986 15 major upgrades and 36 minor releases Version 1 8e in the traditional numbering system corresponds to 14 0 The present update is version 15 0 Because the old nomenclature is more familiar to our users in this version of the documentation we will continue to refer to versions of LISTSERV inferior to version 14 4 by the old version system LISTSERV Command Syntax Conventions Generally parameters used in this document can consist of 1 to 8 characters from the following set A Z 0 9 S _ Deviations from this include e fformat Netdata Card Disk Punch LPunch UUencode XXencode VMSdump MIME text MIME Appl Mail LISTSERV v15 0 Web
166. message and post it to the list or reject the message and not post it to the list Lists can be set up with more than one moderator and they can take turns reviewing messages in a round robin fashion or all moderators can receive all messages Moderated lists can be of any size and subscriptions can be open or closed depending on the type of list you want Spamming and flaming are much less likely to happen on this type of list because all the postings are subject to approval by a person before they can be posted to the list Moderators receive and review postings sent to the list and either approve them to be sent through the list or reject them to prevent them from being sent to the list If there are multiple moderators the list postings can be sent to each moderator in turn in a round robin fashion or to all moderators In the round robin scenario each message is sent to only one moderator for approval sending one message to each moderator in the order listed in the list header before cycling back to the first moderator The round robin scenario allows a heavy load to be shared among several moderators In the scenario where messages are all sent to all moderators the first moderator to get to each message can approve or reject it You would use this latter scenario if you want approvals to be made as soon as a moderator is available to review it The editors are those addresses that are allowed to send messages to t
167. moderators to moderate a list through the Web Interface rather than using email To start moderating a list click on List Moderation from the Toolbar The List Moderation screen has a list selection area at the top Click the drop down menu to select the list you want to work with Unlike the other list selection areas that show the lists for which the logged in user is the owner this one only shows the lists for which the user may act as moderator If you are moderator to more than one list select the list you want to moderate If there are no messages for you to moderate the only action possible is to refresh using the Refresh button which looks for messages to moderate in the selected list If there are messages to moderate a table like the one below is displayed and contains all the messages that were sent to the logged in email address for moderation Figure 5 1 Moderated List Table MODERATED LIST Subject From Date Fi Asample message Non Subscriber Tue 26 Mar 2002 p g lt nonmember example com gt 18 56 08 0500 o Moderated message from a List Subscriber Wed 27 Mar 2002 subscriber lt member example com gt 00 00 11 0500 The first column contains check boxes one per message The second column shows the Subject of the message The third column shows the From email address that sent the message The fourth column shows the Date in the message not necessarily when the message was received When All Moderators is
168. mpromise between list security and list owner and user convenience The next level is Validate YES Confirm NoPW At this level LISTSERV will no longer accept passwords as validation for protected commands The logic is that because of the way the OK mechanism is implemented passwords are not as safe as cookies This is the recommended setting for lists that must be kept secure Two other levels are Validate All Confirm and Validate All Confirm NoPW These levels require OK validation for all commands that cause a change in state except for the PUT command If NoPW is not specified passwords are accepted where appropriate With these levels commands that do not cause a change in state such as QUERY do not require validation Lists which are set to either Validate Yes Confirm NoPW or Validate All Confirm NoPW may not be managed with the Web Interface which is password driven 4 3 2 2 Subscription Options You can control subscription requests by use of the Subscription keyword By default this keyword is set to Subscription By Owner meaning that all subscription requests will be forwarded to the list owner for disposition You can also refuse all subscription requests by setting Subscription Closed LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 37 Section 4 List and Subscriber Management To code a list for open subscriptions without list owner inter
169. n changelog This is required if you want to be able to produce historical and statistical reports about subscription activities For detailed instructions see the online help by clicking the Help icon associated with Change Log Confidential Use this keyword to indicate whether or not the list should be hidden from users A confidential list will not appear on the Lists command output Confidential2 No is the default value and indicates that the list is not confidential Confidential Service indicates that the list is to be hidden from users who are not in the list s service area see Service keyword but not from other users Confidential Yes means that the list is unconditionally confidential Note The local list of public lists can be retrieved only by those users who are considered local per the setting of the server wide LOCAL variable in LISTSERV s site configuration file All other users will be told that none of the lists on the server are visible via the LISTS command and will be referred to the use of the LISTS GLOBAL search text command or to the CataList This is regardless of the setting of Confidential Exit Use this keyword to define the name of the exit program to be used with this list Only a Site Administrator may set this keyword For detailed instructions see the online help by clicking the Help icon associated with Exit Local Use this keyword to define the nodes that are to be considered
170. n see the List Keyword Reference document or the Keyword Wizard You may also want to customize the following templates For more information on customizing template see Section 7 Customizing Mail and Web Templates Table 3 6 Templates to Customize for a Discussion Style List Welcome Messag SIGNOFF2 BOTTOM BANNER Farewell Messag ADD1 BOTTOM BANNER HTML SSIGNUP DELETE1 TOP BANNER SIGNUPI INFO TOP BANNER HTML You may also want to customize the following templates unless you ve dis abled Auto Delete or set Auto Delete Manual AUTODEL1 PROBE1 PROBE2 If the list is self moderated or is set to Default Options Review then you may also want to customize the following templates POST EDITOR If you are implementing restrictions on posting contents then you may also want to customize one or more of the following templates I Tj CONTENT FILTER BAD CONTENT BAD ATTATCHMENT SIZELIM EXCEEDED LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 25 Section 3 Server Administration 3 4 3 Moderated Lists Similar to the two way discussion list a moderated list allows for the exchange of postings between subscribers and administrators but an editor or moderator receives all incoming messages The editor or moderator then decides to accept the
171. n the Distribution tab of the List Configuration Wizard the list owner can define up to 23 topics for the list For example Topics News Benchmarks Meetings Beta tests Warning Once set you must never reorder the Topics keyword To save disk space LISTSERV remembers which topics users have selected through their ordering in the Topics keyword That is News is topic number 1 for LISTSERV Benchmarks is topic number 2 and so on This means that you can change the name of a topic without requiring users to alter their subscriptions for instance you could decide that Tests is a better name than Beta tests and just make the change However you must never change the order of the topics in the Topics keyword If you want to remove a topic replace it with a comma For instance to remove the Meetings topic you would change the keyword to Topics News Benchmarks Beta tests Topic names can contain any character except space colon and comma the use of double quotes or equal signs is discouraged as they require special attention when coding list header keywords In addition topic names may not start with a plus or minus sign and the words ALL NONE RE OTHER and OTHERS are reserved LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 32 Section 4 List and Subscriber Management Posters label their messages through the subject field LISTSERV first skips
172. n the Subscriber s Corner screen see Section 8 Subscriber s Corner To display the lists that you are subscribed to click the Show All Lists drop down menu and select Show Subscribed Lists Only Next to compose and send a message to the list click the Post option next to the list name this option is located on both tabs The Send Message screen opens shown in Figure 8 3 which is where you compose your LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 95 Section 8 Subscriber s Corner plain text HTML or multi part messages See below for information on the Send Message screen Figure 8 3 Composing a Message y Send Message LISTSERV AT WORK LISTSERV AT WORK Your Name To Subject Content Type Plain Text v Add Part Upload HTML Attachments Message CI Send copy of message to Back to Main LISTSERV AT WORK Page Fill out each of the data entry fields and then click the Send button The following fields are available Your Name Enter your name as you wish it to appear in the From field of the email header of the message The email address that will be used in the From field is the one that is logged into LISTSERV and may not be changed e To This line is automatically filled out with the name of the LISTSERV list to which your message will be sent If you want to receive a copy of your post at the email address listed then check Send c
173. nally define whether to create the archive directories manually or to let LISTSERV do it for you Click the Next gt button to continue The Summary screen opens Review your selection and then click Create 3 5 2 Creating a List from a Template When starting a list from scratch another fast method is to pick from a library of pre made templates you can add templates that match your specific needs Selecting a template allows you to set dozens of options at once without having to answer as many questions or worry about making a mistake To create a list from a template select Server Administration Mailing Lists and then List Creation The List Creation Screen opens Enter the List Name List Title and then select the Create From Template Click the Next gt button to continue The List Type screen opens LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 28 Section 3 Server Administration Figure 3 6 Selecting the Template A List Creation List Name List Type Miscellaneous Archives Summary Cancel Next gt List Type This method allows you to select from a library of pre made templates which you can extend yourself to add templates matching your specific needs Selecting a template allows you to set dozens of options at once without having to answer as many questions or worry about making a mistake 3 List Owner test test c
174. nced options that are not available with the Basic mode The Expert mode is available for those users who are very familiar with LISTSERV LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 9 Section 2 Introduction to the Web Interface Text Size Select the size of the text for the Web Interface Your options are Small main body textis 11 pixels Medium main body text is 12 pixels Large main body text is 13 pixels or Extra Large main body text is 16 pixels The default is Large Navigation Style Select the toolbar style you prefer to work with If you choose Pulldown Navigation then the toolbar will consist of javascript powered drop down menus This is the default If you choose Non Script Navigation then the toolbar will only consist of the main topics in LISTSERV Then when you click on a topic i e Server Administration the Web Interface refreshes and displays the page that was the first option on the toolbar menu used with Pulldown Navigation For example the first page for the Server Administration topic is the Server Administration Dashboard At the top of the Dashboard the remaining options for Server Administration will be displayed as links Use these links to view these pages Note If you choose Non Script Navigation all javascript throughout the Web Interface will be disabled Start Page Select the page that you wa
175. ncourages interaction between members who are part of the group Every member can write to the list and in doing so all members will receive a copy of the message In this way discussions can take place and views can be exchanged among a large number of people Two way discussion lists can be public or private depending on the way the list is configured Public lists allow anyone to join and participate Open public discussion lists tend to be large with many messages being posted high volume They can take up a lot of server space and they can be open to spamming spoofing and flaming if there are no security measures in place Closed or private two way discussion groups can also be large and high volume depending on the topic of the list or they can be medium sized or very small Subscriptions are monitored and are often subject to approval by a list administrator Subscribers communicate amongst themselves on a specific topic Incidents of spamming and flaming are generally low because only subscribers can post to the list and their subscription request has been reviewed Set up a discussion list by using one of the following sets of keywords LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 23 Section 3 Server Administration Table 3 4 Keywords for a Discussion Style List Keyword and Suggest Value Description Send Public Anyone even non subscribers can
176. nds mail to the list moderator if there is one or directly to all the other subscribers List addresses are formatted with the name of the list followed by the domain address e g listhname someserver com LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 97 Section 8 Subscriber s Corner LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 98 Section 9 Archives Section 9 Archives The Archives feature consists of all files other than notebook logs that have been stored on the LISTSERV host for your list 9 1 The Server Archive Index The Server Archive Index screen displays any list that has been marked for archiving and can be accessed by clicking Email Lists on the Toolbar Figure 9 1 The Server Archive Index x LISTSERV Archives P DRAGONFLY DC LSOFT COM Options Log Out Change Password Search Archives Resources About LISTSERV LISTSERV Documentation CataList Email List Search List Name List Title LISTSERV AT WORK LISTSERV at Work 497 Subscribers PRESS L Soft Press Releases 263 Subscribers TECHSUPPORT L Soft Technical Support Forum 2 Subscribers UPDATES HDMAIL HDMail Product Updates 176 Subscribers UPDATES LISTSERV LISTSERV Product Updates 495 Subscribers UPDATES LISTSERV MAESTRO LISTSERV Maestro Product Updates 327 Subscribers 3 Access Unlisted Archives
177. ns or commands are valid 4 3 4 Probes The Probes tab allows you to configure probing and auto deletion of bad addresses LISTSERV offers very flexible ways to automatically remove address that bounce produce delivery errors based on how many times they bounced or how long they have been bouncing It also offers a mechanism to force subscribers to renew their subscription or be removed Probing allows LISTSERV to send specially formatted messages so that bounces are handled even if the recipient s mail server is not sending standard bounces 4 3 4 1 What is Probing Probing an address involves sending a unique message to that address and that address only to test if the address is valid or if the address generates bounces messages that are returned to LISTSERV because the address is bad Probing is more reliable than other types of bounce collection because sometimes bounces from regular mailing list traffic do not include enough information to determine which subscription was responsible for the bounce When LISTSERV probes an address it generally uses a unique address in its return path therefore if LISTSERV receives any mail to the probe address it is certain that it is a bounce for the probed address 4 3 4 2 What is Active Probing With active probing a probe message is explicitly sent to the subscribers informing them that their addresses is being probed and usually instructing them to just discard the message If a probe
178. nt to act as your home page when you log in to the Web Interface The default is LISTSERV Archives License Expiration Alert Select the number of days before your LISTSERV license expires that you want to be alerted on the Server Administration Dashboard The default is 45 days Support Expiration Alert Select the number of days before your support agreement expires that you want to be alerted on the Server Administration Dashboard The default is 45 days Owner Dashboard Changelogs Select whether you want any changelog data on the List Owner Dashboard to be loaded automatically every time you access the page or only after a prompt Loading the changelog data automatically can make the page slower to load especially if you have many lists or if they have large log files The default is After Prompt Only Page Title Icons Select whether the page title icons should be shown or hidden It might make sense to hide the icons on low screen resolutions since the conserved vertical space makes more of the page fit on the screen The default is Shown Login Cookie Expiration Select how long you want your login cookie to be valid before it expires The default is No Expiration which means that the cookie will not expire until you explicitly log out This means for example that you can close your browser and come back later and you will still be logged in However if you are working on a shared computer for example it might make sen
179. nt to include a table of contents in your archive index The default is No Include Author s Name Address Select whether or not you want to include the author s name and email address in the archive index The default is Yes These options are available for the archive message viewer Default View Select whether to view the HTML or Text part as the default for multi part messages The default is HTML e Archive Font Select how you want the fonts to be displayed f you choose Proportional Font then each character has a different width depending on their size For example the letter w has a different width than the letter i LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 11 Section 2 Introduction to the Web Interface If you choose Monospace Font then each letter has the same width or pitch The most common pitch values are 10 or 12 For example the letter w and the letter i would have the same pitch value therefore the word window would look like this using Courier font window Notice that the width allotted for the w and the i are the same Other examples of monospace font are Prestige Elite and Monaco Monospace font is also the name of a monospaced Unicode font Note Proportional Fonts look more professional but Monospaced Fonts are often better for data because the fixed width of each character makes column alignment easier Prin
180. ntaining many individual posts bundled together into one at regular intervals usually once a day Some very active lists will produce several digests a day Receiving the digested version of a large active list will limit the number of messages you get during the day Index You receive a short index of messages at regular intervals usually once a day or once a week The index displays the date author s name e mail address the subject of the message and the number of lines in the message You can download the full text of any messages that are of interest without having to receive every message If you have limited inbox storage this form of LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 92 Section 8 Subscriber s Corner subscription will cut down on the amount of space messages take You do however have to be online to retrieve any messages you wish to read Mail Status Check this box to report on whether subscriptions are set to receive postings Mail or not No Mail from the list Restrictions Check this box to report on what if any posting restrictions are in effect for the subscriptions The following restrictions are available Post Normal posting privileges according to the list s configuration No Post The subscriber is not allowed to post to the list Editor Posts bypass moderation on a list that is configured for moder
181. ntire server but should have privileged access to the computer and know where to get help if there is a problem with the hardware software or network connection The LISTSERV maintainer Oversees the administration of dozens or even hundreds of different lists but is usually not involved with the content of individual lists Has the responsibility for creating new lists and assigning list ownership Is implicitly an owner of all lists has access to all list owner functions all archives and log files Allocates disk space and sets the path and folders to store information related to the lists Provides assistance to owners of the lists on the server Ensures that list owners abide by the site s appropriate use policies LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 3 Section 1 About Mailing Lists and LISTSERV e Ensures that LISTSERV is up and functioning correctly with a working connection to the Internet The list owner is the person formally in charge of the operation of a specific list The list owner is usually knowledgeable in the field covered by the list There can be more than one list owner for a list The responsibility of the list owner is limited to the list itself and does not include the computer running the list its mail system network lines and other hardware specifics List owners e Set and change the configuration of the list Ad
182. ny deletion useful to test wildcard patterns EXPLODE listname lt options gt Examine list and suggest better placement of recipients returning a ready to submit MOVE job BESTpeers n gt Suggest the N best possible peers to add Detailed gt More detailed analysis FOR node gt Perform analysis as though LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 115 Appendix A FREE HOLD LISTs MOV Fl PUT PUTALL Query LISTSERV v15 0 PREFer node n ERVice With nodel lt node2 lt gt gt gt WITHOut nodel lt node2 lt gt gt gt listname lt options gt GLobal listname lt options gt Q Lobal EADer T NOLock OLD listname lt options gt GLobal OWNed MODerated listname user lt TO gt node listname DD ddname listname LIST listname LIST listname lt WITH options gt FOR user Command Reference Card local node were nodeid gt Preferred peer in case of tie equidistant peers gt Check servic areas ar respected gt Perform analysis as though specified nodes ran a peer gt Opposite effect Release a held list gt Forward request to all peers Get a copy of a list in a form suitable for editing and storing list and lock it gt Forward request to all peers gt Send just the header on the way back only the header
183. o the Internet LISTSERV is available for a variety of server operating systems Once LISTSERV is installed on a server and running it can Handle list subscriptions and signoffs leaving the list Allow subscribers to alter their subscription settings or owners to alter them on the subscriber s behalf Distribute email to all list subscribers e Accumulate messages to be sent as periodic digests e Save list messages in a searchable archive sometimes referred to as notebooks e Automatically handle communication between members and owners of lists e Report on the activity of mailing lists Allow list owners to control the character and behavior of their list s e Automatically process bounces message delivery errors e Be used with an external database to send targeted personalized e mail messages When a list is set up an email address is created for the list which is then used to send or post messages to the list Once a message is sent it is delivered to the central server where L Soft s LISTSERV the mailing list management software resides The software then completes the operation by automatically distributing the message to all subscribers on the list in the manner indicated by their subscription options Figure 1 3 Path of LISTSERV Message 1 2 File Server Functions In addition to mailing lists LISTSERV also acts as a file server a program that manages collections of files and makes them
184. om nancy Qxyz com Nancy Travis 3 Select Template Public discussion list low security replies to list PUBLIC DISCUSSION1 M Enter the List Owner and then click the Select Template drop down menu to select the template you want to use Click the Next gt button to continue The Archives screen opens Figure 3 7 Setting up Archives for the List List Creation uU Cac Archives Define whether or not you want to archive messages posted to the mailing list If posted messages are archived then choose whether the archives will be available to the public or to subscribers only Finally define whether to create the archive directories manually or to let LISTSERV do it for you 3 List Archives No Archives v Access to List Archives Private Subscribers Only v Path E LISTSERV LISTS TEST2 Enable Web Archive Interface and Create Necessary Directories Create Directory for List Archives If Necessary Click the List Archives drop down menu to define whether or not you want to archive messages posted to the mailing list If posted messages are archived then click the Access to List Archives drop down menu to choose whether the archives will be LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 29 Section 3 Server Administration available to the public or to subscribers only Finally de
185. ome may prefer to get all of the messages at the same time combined into a single piece of email Such a collection of messages is called a digest Depending on the volume of messages that go out over a mailing list it may make sense to have the digest go out once a day once a week or once a month LISTSERV allows subscribers to get digests in three formats HTML MIME and NOMIME NOHTML Subscribers can individually choose the format that works best in their email clients Each email client is different so subscribers should experiment with the different digest styles to find the one they prefer 4 3 5 2 What is an Index An index similar to the digest is another option for receiving one message that summarizes a collection of messages from LISTSERV LISTSERV sends the subscriber a list of what messages have been distributed to the mailing list recently along with information about when the message was posted how big it is and who sent it Indexes are only available for archived mailing lists that have digests enabled Indexes are sent out at the same time as the digests Indexes are available in HTML and NOHTML formats If HTML is used the index includes a link to each message in the Archive Interface If NOHTML is used the index includes instructions on how to retrieve the messages the subscriber wants LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 66 Secti
186. on 4 List and Subscriber Management 4 3 5 3 What is a Plain Text Digest Plain text is the simplest form of digest All email programs should be able to read plain text digests without any difficulty The basic form of this type of digest is given in RFC 1153 At the beginning of a plain text digest there is a list of the subjects of the messages in the digest Subject MYLIST Digest 10 Jun 1996 to 11 Jun 1996 There are 5 messages totalling 50 lines in this issue Topics in this issue 1 Request for comments 2 Another subject another ruler 3 3 Project deadline on Thursday Note If the mailing list is used for discussions typically there will be multiple messages for each subject After the topics list the contents of the DIGEST H template if any will be displayed This mailing list is sponsored by XYZ Industries If you would prefer to receive this mailing list as individual messages instead of as a digest send a SET MYLIST MAIL NODIGEST to listserv lists example com After the contents of the DIGEST H template if any the messages will appear in the order LISTSERV received them separated by lines consisting of 30 hyphens Since the digest is plain text any HTML messages will appear uninterpreted the raw HTML code will appear and any attachments will appear in their encoded form Additionally any special characters smart quotes or accented letters for example
187. ontents Click to show the table of contents If this information is already displayed then this option is not enabled Hide Table of Contents Click to hide the table of contents If this information is already hidden then this option is not enabled Join or Leave Click to open the Join or Leave List screen For more information see Section 9 5 Joining Leaving or Updating a List from the Archives Post New Message Click to compose and post a message to the list For more information see Section 8 4 Sending Mail to a List Search Archives Click to open the Archive Search screen LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 101 Section 9 Archives o To sort the table you can click on one of the column headers Subject From or Date For example if you click on Date once then the messages will be sorted in chronological order the oldest message is listed first and the most recent message is listed last If you click on Date again then the messages will be reversed chronologically the most recent message is listed first and the oldest message is listed last The small white triangle will let you know which column header the table is sorted by and in what order Notes The sort order of the table also determines the Table of Contents If you sort by Subject then the Table of Contents will be sorted by subject However when the table is so
188. opy of message to LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 96 Section 8 Subscriber s Corner Topic Select the topic if any that you want to apply to your message This option will only be shown if topics are enabled for the list e Subject Enter the subject line for the email message posted to the list Content Type Use the drop down menu to select the format of your email message You may select Plain Text or HTML Plain Text To add a plain text message type directly into the text box or copy and then paste your text into the text box HTML To add an HTML message click the Upload HTML button This will start an applet that will allow you to browse for your HTML file and then automatically upload it along with any inline image files If your HTML file contains links to remote image files the applet will check them for errors After the upload is complete your message will be displayed as HTML code in the text box Any inline files will be displayed as attachments To add an HTML message without using the upload applet select HTML from the Content Type drop down menu Next copy and paste your HTML source code into the text box Add Part Click the Add Part button to compose a multi part message Multi part messages usually have a plain text part and an HTML part To build a multi part message select the content type of the first
189. ou can shorten the number of lists in the Select List drop down menu by entering a text string that appears in the list name in the Narrow field or the list owner name in the Owner field Any text entered here will automatically expand to using a wildcard at the beginning and at the end of the string so any list name containing the text string will appear in the drop down menu You can also shorten the list by entering a number in the Items field The list header and a table containing a list of associated archive and log files are displayed Check the files if any that you want LISTSERV to delete and click the Delete List button to delete the list Confirm the list deletion by clicking the Confirm button A report will appear on your screen indicating which directory and files were deleted from the server Important Once deleted a list and its archives are not recoverable LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 3l Section 3 Server Administration Figure 3 10 Deleting a List uw List Deletion DRAGONFLY Home Select List DRAGONFLY Dragonfly List v Update DRAGONFLY 3 Subscribers List Header Dragonfly List HH ON Review Owner Ack Yes Default Options SUBJECTHDR Subject Tag DRAGONFLY Notify No Send Private Auto Delete Yes Full Auto Subscription By_Owner Confidential Yes Owner Owner Glsoft com Notebook Yes E LISTSE
190. ou set the appearance of the Web Interface plus if you are a server administrator you can define your license and support expiration alerts Figure 2 5 The General Preferences Tab f la Preferences General Preferences Archive Preferences Report Preferences DRAGONFLY DC LSOFT COM htaylor amp lsoft com Preference Setting 3 Mode Basic Mode Text Size Medium v 3 Navigation Style Pulldown Navigation 3 Start Page Server Dashboard 3 License Expiration Alert 45Days 3 Support Expiration Alert 45 Days 3 Owner Dashboard Changelogs After Prompt Only 3 Page Title Icons Shown v 3 Login Cookie Expiration No Expiration v The following preferences can be set Mode Select how you want to view the Web Interface The mode selected here will be displayed above the Toolbar f you choose Tutorial then each web page is displayed with additional text that is meant to guide you through the options on the page This is the best mode for beginners or for those occasional users If you choose Basic then only the most common options are shown but no tutorial text is displayed This is the best mode for those users who are familiar with LISTSERV but who are not experts and do not need to use the more advanced features This is the default f you choose Expert then each web page is displayed with no tutorial text similar to Basic mode and certain pages may contain adva
191. portant for public lists because it will be displayed when people search CataList the online catalog of LISTSERV lists Potential subscribers should be able to determine the purpose of your list by reading the title The list title is also used as the name part of the list s email address in the mail headers of messages distributed to the list It is also used in the Web Interface and in some administrative messages List Description Enter a few lines of text containing a brief description of the purpose of the list This description will be available to anyone who retrieves the public portions of the list header through a REVIEW listname command The list description will also be displayed on the list s home page or archive index For the purpose of the Wizard the list description is defined as any text following the last keyword definition or the last HH OFF directive whichever comes last up to the start of the HTML description if present If you edit the list configuration header directly you may enter comments throughout the header comments are any text that is not a keyword definition or a directive These will not affect the list description unless they follow the last keyword definition or HH OFF directive HTML Description Optional If provided it will be used by CataList the online catalog of LISTSERV lists If a text based list description is not provided then the HTML description will also be used on the lis
192. post to the list Send Private Only subscribed addresses may post to the list Messages from an address that is not subscribed will be rejected even if the person sending the message is subscribed under a different address Send Editor Hold This is known as a self moderated list All list Editor email address listname subscribers are editors and therefore their posts are not moderated Messages from non subscribers instead of being rejected as ina Send Private list are forwarded to the primary editor or Moderator addresses if any are defined for approval Send Public For non subscribers this is similar to the previous Default Options REVIEW setting as the REVIEW default option applies to non Editor email address subscribers as well as new subscribers Thus mes sages from non subscribers are forwarded to the pri mary editor or Moderator addresses if any are defined for approval All subscriptions are initially set to REVIEW so that there may be a probation period for new subscribers When a message comes from a subscriber that is set to REVIEW it is forwarded to the primary editor or Moderator addresses if any are defined for approval When the probation period is over the owner may set the indi vidual subscription to NOREVIEW so that posts from that address are no longer moderated This prevents spammers from signing on to a private or se
193. quires knowl edge of HTML to customize see below Things to consider when editing templates Deleting a template in the Web Interface template editor or removing it from the listname mailtpl file when customizing by email will not prevent a message from being sent It merely deletes the customizations and results in the default message being sent The way to prevent a message from being sent is to customize the template by inserting the directive oo on a line by itself Be careful if you add QoQ to a template that is included in other templates you will be canceling those templates as well Changing the wording of most mail templates is fairly straightforward Simply be aware of the following Variables begin with an ampersand amp and may end with a semicolon You may remove variables from the text if you do not wish to customize that part of the text For example the app1 template contains the text you have been added to the amp LISTNAME mailing list amp TITLE by amp MBX amp INVOKER The amp LISTNAME sTITLE and sMBX amp INVOKER Will be replaced by the list name title and the name and email address of the owner that added the subscription This is easily changed to you have been added to the amp LISTNAME mailing list amp TITLE by the list owner if you do not wish to reveal the name and address of the owner If an ampersand amp appea
194. rcumstances The message is sent from a non editor address on a list with Send Editor The message is sent from a subscription that is set to REVIEW The message is sent from a non subscribed address on a list where Default Options includes REVIEW 4 3 1 4 What is an Error Occasionally problems occur on a list and LISTSERV needs to know where to send error notifications If you do not specify the Errors to keyword error messages will be sent to all non quiet owners Listed below are a some of the most common circumstances where error notifications might be sent to the address specified by Errors to or its default value Ifthe list is set to Auto Delete Yes and there have been any delivery errors bounces within the set time period a Daily Monitoring Report is sent every morning Ifthe list is set to Auto Delete No then all bounces are forwarded If an email is received for the list from an address specified in the Filter keyword If an email is received for the list containing mail headers pointing to the list this may be an indication of a condition that would cause a mailing loop if the post were allowed to be delivered to the list 4 3 1 5 What is a Notification Whenever someone subscribes or is added to the list or someone signs off or is removed from the list a notification is sent to the non quiet owners if Notify Yes or to the address es specified in the Notify keyword To turn off notific
195. re a list manually click on the List Management menu select List Configuration and then select Manual List Configuration Figure 4 8 Manual List Configuration 1 List Configuration TEST1 TEST1 Home Select List TEST1 Test list for HAT Update TEST1 List Header Edit List Configuration with Wizard Test list for HAT HH ON Subscription Closed Owner htaylor lsoft com Send Editor Hold Confirm Editor htaylor lsoft com Moderator htaylor lsoft com Ack Yes Review Owners Notebook Yes E LISTERV 15 0 LISTS TEST1 Notebook Weekly Private Confidential Yes HH OFF For those of you who want to configure the list manually you can edit the list header in its raw state This is only recommended for people who are very comfortable with the LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 51 Section 4 List and Subscriber Management format of the LISTSERV list header and know the keywords and their parameters very well The list header appears in a multi line text box that can be scrolled up and down You simply type in the changes or added lines just as if you were using a regular text editor When you are finished click the Submit button to submit the changes If you want to start over you can click the Reload button to reload the header information from the server When you submit your changes with the
196. re more likely to ask the list owner to set it for them than to set it themselves LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 69 Section 4 List and Subscriber Management Set SUBJECTHDR as the default if you think it will be welcome by most of your future subscribers They can always change it to something else if they do not like it 4 3 6 5 Why set the SUBJECTHDR tag for all subscribers If your list already has subscribers and you think that most of the current subscribers would prefer this setting you might consider changing all subscriptions to this setting Before doing so you may want to check your subscribers current settings Some subscribers may have specific reasons for wanting a different header setting Their preferences may be based on the email client they are using to read the list mail It may be appropriate depending on the nature of the list to warn your subscribers if the appearance of the list messages is about to change If you decide you want to notify your subscribers of the change consider how you want them notified If you choose to have LISTSERV notify the subscribers they will receive a standard message from LISTSERV which they may or may not understand Depending on the technical sophistication of your subscribers you may want to change the settings quietly without automatic notification and then send a message of your own to the
197. right 2007 L Soft international Inc All rights reserved x Preface About This Manual Include any appropriate log entries LISTSERV keeps logs of everything it does and without the log trace back it is often impossible to determine what caused a given error e If you re running a Unix server and LISTSERV dumps core please run the debugger on the core file produce a trace back and include the results Always send a copy of your site configuration files with the passwords x ed out See the Site Manager s Operations Manual for LISTSERV for the locations and names of the two site configuration files Send along anything else that you think might be helpful in diagnosing the problem If the supporting documents for instance log files are extremely large please contact support first before sending everything through The support group has alternative methods of handling large files that they will be happy to share with you If you are not currently an L Soft customer and are running an evaluation version of our software please send your trouble reports to the evaluation users list LSTSERV PEACH EASE LSOFT COM If you are running LISTSERV Lite please send your trouble reports to the LISTSERV Lite support mailing list LISTSERV LITE PEACH EASE LSOFT COM This includes users of the paid version of the software unless you have also purchased paid support If your LISTSERV Classic Classic HPO server for VM VMS unix or Win
198. rnet Message Headers reports that the use of Reply To is controversial which is defined as The meaning and usage of this header is controversial i e different implementors have chosen to implement the header in different ways Because of this such headers should be handled with caution and understanding of the different possible interpretations RFC2076 page 4 While L Soft recognizes that it is sometimes important to provide an explicit Reply To header to indicate a response path L Soft cannot be held responsible for problems arising from the inability of a remote server to properly process Reply To headers For detailed instructions see the online help by clicking the Help icon associated with Reply To Sender Use this keyword to define the value LISTSERV will place in the RFC822 Sender field The second parameter is optional and is included to allow the specification of a second mailbox for use with IETF headers The first value is used for non IETF headers and is expected to contain the name and address of the list or the keywords LIST or NONE The second mailbox is used for IETF headers if it is omitted the generic owner listname mailbox is substituted LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 42 Section 4 List and Subscriber Management Important Setting this value DOES NOT change the RFC822 From header Per standard LISTSERV
199. rs in the template text this includes any URLs with ampersands it must be doubled amp amp in order to keep LISTSERV from treating it like a variable Lines starting with a dot are template directives Do not make changes to these lines without understanding what they do See the List Owner manual for LISTSERV for details Changing the Web templates requires knowledge of HTML You cannot edit the Web templates using an HTML editor the templates contain variables and template directives of which HTML editors are ignorant If you are proficient at coding HTML be aware of the following LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 89 Section 7 Customizing Mail and Web Templates LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 90 Section 8 Subscriber s Corner Section 8 Subscriber s Corner The Subscriber s Corner screen lets you see all the lists you are subscribed to or all the public lists on the server The list table can display selected subscription settings for each list The following actions can be performed from this screen e Subscribing to One or More Lists e Unsubscribing from One or More Lists Changing Subscription Settings e Sending Mail to a List The Search for Subscriber field lets the site maintainer narrow the selection of lists to those subscribed b
200. rted using the From column the Table of Contents changes to a List of Contributors that displays who the message is from The default sorting for the table is set using the Primary Sorting and Secondary Sorting options on the Archive Preferences tab under Preferences For more information see Section 2 6 Setting Your Personal Preferences If you are a server administrator or an owner of the list then a Recycling Bin icon is displayed next to each message Clicking on this icon allows you to delete the entire message from the archives Before the message is deleted a confirmation page is displayed giving you a chance to double check your selection Once deleted the message is permanently erased and cannot be recovered To view a specific message click on its subject in the Table of Contents if visible or in the table The message is displayed in the Archive Browsing screen See the next section for more information 9 4 Viewing an Archived Message The Archive Browsing screen displays the message viewer letting you view all of the messages in the current archive You can view your messages using several methods Next Message Click to view the next message Previous Message Click to view the previous message e Next in Topic Click to view the next message in the topic Previous in Topic Click to view the previous message in the topic Next by Same Author Click to view the next message by the same author
201. rting interval for statistics reports The default is to show totals for the entire reporting period Optionally select a report format The default is a web based table You can also get the results in a Comma separated values CSV format which can then be saved from your web browser to a file on your computer allowing you to import the data into any reporting software that supports CSV files Click the Submit button LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 84 Section 6 Reports 6 2 Server Administration Reports To access click on the Server Administration menu select Server Reports and then select either Server Usage Reports Anti Virus Spam Reports or Server Activity Reports 6 2 1 Server Usage Reports The Server Usage Report produces reports on LISTSERV activities and resource usage The type of information available is divided into Usage Statistics Delivery Statistics Bounce Statistics Anti Virus Statistics and Anti Spam Statistics which can be accessed by clicking on the tabs There are four main steps to creating a report e Select the type of information sought by clicking on one of the tabs Select the Report Columns that you would like to include in your report By default all columns are checked e Select the Report Interval to set the date range for the report By default the last six months are shown e Click Submit to run an
202. ry Information for list owners e Provide HTML descriptions for your lists to enhance their appearance in the database e View or download the LISTSERV list owner s guide e Check mailing lists of interest to list owners Read the on screen instructions for search criteria including the use of multiple search strings Input your search criteria in the edit box Check the appropriate checkboxes to narrow or widen your search and then click the Start the search button The default home page will appear for the list If you have any questions about a specific list direct them to the list owner The list owner is always reachable by email at an address formatted like this listname request domainaddrress There are usually directions on how to subscribe to the list as well as a description of what the list is about on the home page LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 15 Section 2 Introduction to the Web Interface Figure 2 11 Searching for a List List search This form allows you to search the database for lists whose name XYZ L host name LISTSERV _XYZ EDU and or title Central America Discussion List matches your search string You can search for multiple topics by separating them with a comma For instance a search on opera classical will return all the entries containing the word opera OR the word classical To search for a topic tha
203. s A Sample Your List has been Created Boilerplate Mailing List Setup Confirmation have created the XXXXX L list on LISTSERV MYHOST COM per your setup sheet If you are new to LISTSERV you will probably want to download L Soft s Quick Start manual for list owners Simply point your web browser to http www lsoft com manuals QS index html and view online or choose the version appropriate for your word processor or viewer Formal documentation of list owner commands and other list ownership issues can be found in the List Owner s Manual which is available at the URL http www lsoft com manuals ownerindex html Per your list service agreement support for your list is handled through a mailing list LIST SUPPORT LISTSERV MYHOST COM You have been added to that list Please direct all support questions to the LIST SUPPORT list You may also be interested in subscribing to the LSTOWN L mailing list for LISTSERV list owners To do so send a mail message to LISTSERV LISTSERV NET with the command SUB LSTOWN L Your Name in the body not the subject of the message There are a number of extremely experienced LISTSERV list owners subscribed there who are more than willing to share their expertise Don t hesitate to ask for help You now need to instruct LISTSERV to add personal passwords for the list owner account s These passwords are used to validate privileged commands such as the PUT command for storing your list header
204. s and so forth The To header contains the address of the list LISTSERV style with list name in subject Full mail headers like the default except that a subject tag is added to the subject line of mail coming from the list If there is no subject tag defined in the list s configuration the name of the list will be used This can be very useful for sorting and filtering mail Dual second header in mail body Dual headers are regular short headers followed by a second header inside the message body This second header shows what list the message is coming from Sender the name and address of the person who posted it Poster the poster s organization if present and the message subject Dual headers are helpful if your mail client does not preserve the original return email address LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 75 Section 4 List and Subscriber Management sendmail style advanced option This option selects sendmail style headers i e an exact copy of the original incoming mail header with the addition of a Received line and a Sender field Some technical people prefer this type of header Normal LISTSERV style RFC 822 Compliant For Advanced Use Only Full mail headers like the default except that the To header contains the recipient s email address instead of the list address The fol
205. se to set the login cookie to expire for added security After a time of inactivity the cookie will no longer be valid and you will need to log in again to continue LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 10 Section 2 Introduction to the Web Interface 2 6 2 Archive Preferences The Archive Preference tab lets you define the default settings for the archive index and archive message viewer Figure 2 6 The Archive Preferences Tab iP Preferences ov e General Preferences Archive Preferences Report Preferences DRAGONFLY DC LSOFT COM htaylor lsoft com Primary Sorting ByTopic v 3 Secondary Sorting Chronologically v 3 Include Table of Contents No Include Author s Name Address Yes v 3 Default View HTML Part 3 Archive Font Monospaced Font Email Headers Normal vj 3 Archive Message Numbers No v These options are available for the archive index Primary Sorting Select how you want the archive index to be sorted The options are By Author By Date or By Topic The default is By Topic Secondary Sorting Select the order you want the archive index to be sorted after the messages have already been organized according to the Primary Sorting setting The options are Chronologically or Most Recent First The default is Chronologically Include Table of Contents Select whether or not you wa
206. sent to you You will have to activate your password by responding to the email or clicking the link it contains 2 4 Changing the LISTSERV Password To change your LISTSERV password click the Change Password button on the Login Screen The Change LISTSERV Password screen opens Figure 2 3 Changing the LISTSERV Password Change LISTSERV Password Change LISTSERV Password Please enter your email address your current LISTSERV password the password you would like to change it to and then click on the Change Password button Email Address New Password New Password Old Password Again Verification Change Password Enter your email address your current LISTSERV password the password you would like to change it to and then click on the Change Password button LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 7 Section 2 Introduction to the Web Interface 2 5 Using the Toolbar 2x The Toolbar contains menus and icons that give you quick access to the different functions in the LISTSERV Web Interface Figure 2 4 The Toolbar bi ida itia taiat ride a a a a su Server Administration List Managementv List Moderation Subscriber s Corner Email Lists Preferences Log Out Note If Non Script Navigation is set in your preferences then the toolbar will only consist of the main
207. served 122 Appendix B Sample Boilerplate Files Delivery Error with Unknown User Account If you get a delivery error that doesn t specify which user account is causing the bounce then use the following Postmaster received the appended mail delivery report from your system and need help isolating the e mail address that is causing the error That is there are multiple recipients from your system on the list but the delivery error doesn t explicitly mention any of the users on the list I m including a list of subscribers from your system If any of them are no longer valid or aren t usable address for some other reason please let me know list of e mail address on the indicated list follows Setting a User to DIGEST because of Bouncing Mail If you ve set a user to DIGEST because of bouncing mail and the user is asking why he she is now getting the digest then use the following received a mail delivery error for your address and issued a SET listname DIGEST on your behalf to minimize the number of bounce messages also sent a copy of the error received to your postmaster or the postmaster of the mail gateway that generated the error asking for help And since such delivery problems are often transient CC d a copy of that note to your address and included instructions for turning your mail back on Apparently didn t hear anything from your postmaster or he she said not to turn your mail back on until t
208. settings available on this page Ack Daily Threshold Digest Reply To 3 Ack Yes ij 3 Daily Threshold 100 3 Per sender 5 3 Digest g 3 Where w 3 Specify E LISTERV 15 0 LISTS TEST1 3 Frequency I J 3 When m 3 Maximum size pare 1000 3 Bottom Banner L1 3 Reply To i v 3 Specify address 3 Existing Reply To m Show Only Currently Set Keywords The following keywords are available for definition if applicable e Ack Use this keyword to define the default value of the ACK NOACK distribution option for the corresponding list that is the value assigned to new users when they LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 40 Section 4 List and Subscriber Management subscribe to the list This value can be altered by subscribers SET command but not by users who are not signed on to the list This means that this option will always be in effect when distributing mail from people who are not on the distribution list If Yes is selected then a short acknowledgment with statistical information on the mailing will be sent back to you If No is selected then no acknowledgement will be sent This is the default value Daily Threshold Use this keyword to limit the number of postings that may be processed by the list in a calendar day midnight to midnight server time and with the addition of
209. st the Owner keyword s in the list header to determine whether or not the person ostensibly sending the commands has authority to do so Otherwise at this level LISTSERV does not validate commands it receives for the list assuming that the mail it receives is genuinely coming from a list owner This level of validation does not protect the list from commands issued by hackers who have forged mail in the name of the list owner If you run a list on a controversial topic or just do not feel comfortable without at least some security Validate No is not the best option The next level is Validate Yes At this level LISTSERV requires a password for all of its protected commands This password is the sender s personal LISTSERV password as defined by the PW ADD command The commands protected by this level are those that affect subscriptions or the operation of the list such as DELETE or ADD Users will also have to validate most commands that affect their subscriptions but generally can do so using the OK mechanism rather than defining a personal password Some user commands will be forwarded to the list owner for validation rather than accepting password validation from the user The next level is Validate Yes Confirm At this level LISTSERV will require validation with the OK mechanism see below by default but will still accept passwords where appropriate While the less secure passwords are still accepted this is considered a good co
210. stname name of an existing list node BITNET nodeid or Internet hostname of a BITNET machine which has taken care of supplying a internet tag in its BITEARN NODES entry pw A password with characters from the set A Z 0 9 S user Any valid Internet address not longer than 80 characters if omitted the hostname part defaults to that of the command originator LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 120 Appendix B Sample Boilerplate Files Appendix B Sample Boilerplate Files So called boilerplate files are handy for list owners who find themselves answering the same questions over and over again Usually these questions refer to basic LISTSERV usage You can save yourself a lot of time by keeping files on line such as the ones below to cut and paste into replies Feel free to edit these to suit your own tastes or compose your own Be sure to insert the appropriate list names and LISTSERV hosts as required Subscription Requests Sent to the List LISTSERV subscription requests need to be sent to the LISTSERV address rather than to the list itself You do this by sending mail to LISTSERV host with the command SUB listname Your Name as the body of the message If you are unfamiliar with LISTSERV and its associated commands suggest that you add the commands INFO GENINTRO INFO REFCARD as additional lines of your message LIS
211. strator sometimes you want all messages distributed to a mailing list to include a specific piece of information For instance you might want to have instructions on how to sign off the mailing list at the bottom of each message or to have a copyright notice at the top of the messages LISTSERV s banner templates allow you to do this The top banner is typically used for information that is deemed to be critical and requires prominent placement for example copyright notices The bottom banner is typically used for general information 4 3 8 2 HTML vs Text Banners It is usually desirable to specify both a plain text and an HTML version of any banner you add to messages That way the HTML version including any formatting or markup you specified will be added to any HTML messages distributed to the mailing list and the plain text version will be added to any non HTML messages If you only specify a plain text banner then LISTSERV will use it on both HTML and plain text messages Since the plain text banner will not contain any HTML formatting it may not look the way you want when added to an HTML message The HTML banners should contain HTML formatting tags so that they look right when added to an HTML message The banners are included into the body of the HTML part of the mail message and so should include only tags that are appropriate in the body part of an HTML document For example if you use a Web design tool to create the bann
212. sumed SET XYZ L TOPICS NEWS BENCH adds news and benchmarks The first topic name must have the plus sign to show that this is an addition and not a replacement Acombination of the above mostly useful to enable all but a few topics SET XYZ L TOPICS ALL MEETINGS The colon after the keyword TOPICS is optional and TOPICS is also accepted Do not forget to include the special OTHER topic if you want to receive general discussions which were not labeled properly On the other hand if you only want to receive properly labeled messages you should not include it ALL does include OTHER Important Topics are active only when your subscription is set to MAIL Digests are indexes always contain all the postings that were made because the same digest is prepared and sent to all the subscribers 4 2 4 Normal List vs Super List Using the Sub Lists keyword on the Distribution tab of the List Configuration Wizard the list maintainer can define a super list as in opposite of sub list that is a container list that includes all the subscribers in a predefined set of sub lists This can be done recursively to any depth For security reasons only the maintainer can create a super list Concretely the Sub lists keyword is protected from owner tampering in the same fashion as Notebook The value is a comma separated list of all the sub lists which must all be on the same local machine For instance Sub lists MYLIST L M
213. t You can search this database in a variety of ways to find a list of interest You can browse through a set of lists by country by host country with 1 000 subscribers or more or with 10 000 subscribers or more by clicking on the link that corresponds with each category Or you can perform a search to find a list with specific criteria To start your search simply click on the Search link under List Information or Site Information LISTSER ys v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 14 Section 2 Introduction to the Web Interface Figure 2 10 CataList CataList the official catalog of LISTSERV lists Last update 29 May 2007 53 765 public lists CataList out of 451 721 LISTSERV lists Reference she Welcome to CataList the catalog of LISTSERV lists From this page you can browse any of the 53 765 public LISTSERV lists on the Internet search for mailing lists of interest and get information about LISTSERV host sites The CataList service is operated by L Soft the company that develops LISTSERV L Soft s solutions are used for email newsletters discussion groups and opt in email marketing campaigns List information e Search for a mailing list of interest e View lists by host country e View lists with 10 000 subscribers or more e View lists with 1 000 subscribers or more Site information e Search for a LISTSERV site of interest e View sites by count
214. t lt TO gt userl lt user2 lt gt gt lt TO gt DD ddname Options for the general user ACK NOne MAIL MSG CANON YES oO EBUG YES INFORM MAIL TRACE YES AV YES FORCI Fl DKIM NO YES Options requiring privileges FROM user FROM DD ddname PRE APPROVED YES user command user Command Reference Card Tost ear fields Name of DDname holding the data to distribute default DD DATA gt List of recipients gt One recipient per lin Acknowledgement level default ACK NONE gt TO list in canonical form uidl hosti uid2 host2 Do not actually perform the distribution returns debug path information gt Send file delivery message to recipients via mail Same as DEBUG YES but file is actually distributed gt Check the message for viruses See the Advanced Topics Manual for LISTSERV for specifics Sign the message with a DomainKeys signature default DKIM NO File originator gt One line address name Pre approve message with DISTRIBUTE POST only I Execute a command on behalf of another user for node administrators Restore service to a disabled user Check the server is alive Access the User Directory Database there are 18 functions and many sub functions so the syntax is not given here Web
215. t lt options gt LISTSERV v15 0 Type MAIL MAIL MERGE POST FILI IT RFC822 Command Reference Card Same as GET xxxx FILELIST default is LISTSERV FILELIST Define change a personal password for protecting AFD FUI subcriptions authenticating PUT commands and so on gt Define a password for the first time Change password delete Reset password Same as GET Access LISTSERV database Perform database search see INFO DATABASE for more information on this Get a list of databases available from that server Refresh database index if suitably privileged Same as DATABASI Fl Distribute a file or a mail see INFO DIST for more details on message to a list of users the syntax gt Data is a mail message and recipients are defined by gt Data is a mail merge message dest See the Advanced Topic Manual to LISTSERV for specifics Same as MAIL non VM only that th except message is pre approved See the Advanced Topics Manual to LISTSERV for specifics Data is not mail recipients are defined by lt dest gt gt Data is mail and recipients are defined by the RFC822 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 112 Appendix A FOR THANKs UDD LISTSERV v15 0 Source DD ddname Des
216. t actually contains a comma type two commas in a row Look for In v List name Host name v List title O Lists with web archive interface only LISTSERV site search This form allows you to search the database for sites whose host name LISTSERV XYZ EDU and or description Swedish University Network SUNET Stockholm Sweden matches your search string Look for In Host name v Site description LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 16 Section 3 Server Administration Section 3 Server Administration The Server Administration menu on the Toolbar gives you a variety of features for working on and maintaining your server and lists 3 1 Using the Dashboard The Server Administration Dashboard provides important information about the server the current version you are running vs the latest available version license information anti virus information and technical support information To open the dashboard click Server Administration and then select Server Dashboard The top part of the Server Administration Dashboard is divided into four sections providing information and reports about your server license anti virus protection and technical support Figure 3 1 The Server Administration Dashboard Top Half er Server Administration Dashboard DRAGONFLY DC LSOFT COM Server Information License
217. t does not preserve the original return email address sendmail style advanced option This option selects sendmail style headers i e an exact copy of the original incoming mail header with the addition of a Received line and a Sender field Some technical people prefer this type of header Normal LISTSERV style RFC 822 Compliant For Advanced Use Only Full mail headers like the default except that the To header contains the recipient s email address instead of the list address The following settings are available in the Acknowledgements section LISTSER y v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 105 Section 9 Archives e No acknowledgements LISTSERV will not send any acknowledgement at all when you post to the list This is probably not a good setting unless you really do not want any feedback from LISTSERV as to whether or not your posting was received and distributed Short message confirming receipt Typically this is the default setting although it can be overridden by the list owner If you choose this setting LISTSERV will send you a short message whenever you post to the list confirming the distribution of your message and telling you how many people it was sent Receive copy of own postings Some people prefer this setting over the short acknowledgement message It tells LISTSERV to send you a copy of your own
218. t s home page or archive index If a text based list description and an HTML description are both provided the text based list description will be displayed by default This default behavior can be changed by editing the lists OBJECT AO LISTDESC template LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 37 Section 4 List and Subscriber Management To delete an existing list description check Delete List Description and click Submit To delete an existing HTML description check Delete HTML Description and click Submit Figure 4 4 The List Configuration Wizard Descriptions Tab A Fn List Configuration TEST1 TEST1 Home Select List TEST Test list for HAT vi Descriptions Access Control Distribution Error Handling List Maintenance Security Subscription Other List settings available on this page List Title List Description HTML Description Complete List Header List Title Edit Manually Test list for HAT 3 List Description Test list for HAT HH ON Subscription Closed Owner htaylor lsoft com Send Editor Hold Confirm Editor htaylor lsoft com Moderator htaylor lsoft com Ack Yes Review Owners Notebook Yes E LISTERV 15 0 LISTS TEST1 Notebook Weekly Private Confidential Yes HH OFF 3 HTML Description L Delete List Descr
219. tachments lt 4 4404s eave esas Bea eS aie yee ae a ee ls ee Bee Seas 61 LOU durs elie ed ada be aneedt Gd oe ean eds dbaw ie eo ad ce we eae ened ad ea ag 65 4 3 5 Digesting and Indexing seces 0 2 cette 66 4 3 6 Subject TAGS acon Gee eae eis BDO Ce iie t el ees 68 4 3 7 Catalkist o 62sec ohn eda bale aide dna eee Baa alee Ud aa ae Poa 70 438 Y 0111 MC cc ETT 71 4 3 9 Mail Templates 0 0 0 0 72 4 4 Subscriber Management 0 0 cc et hn 72 4 4 1 Adding a New Subscriber to the List 73 4 4 2 Examining or Deleting a Subscription llli 74 4 4 3 Bulk Operations 0 000 eee eee 78 4 5 Submitting LISTSERV Commands 000 cece eee 79 Section 5 List Moderation 0 000 ete eee eee hh hh mun 81 5 1 Accepting or Rejecting the Message ssssseeee anann 81 5 2 Viewing the Message 2 60 ce lh hh hh 81 5 3 Subscriber Settings 22222 cere le or RIRREAEIOPRERII RB odes owen Sete eae 82 Section 6 Reports esu R ROAD RUN EA ese baa es AOE E RO EORR CS 83 6 1 List Management Reports llsseelee hr 83 031 1 List Reports ris oer reete Ehe ee aa a Ped pee ied 83 6 1 2 Subscriber Reports 0 200 83 6 1 3 List Activity Reports lislssseseesee e eae 84 6 2 Server Administration Reports 00 0c eee nee 85 6 2 1 Server Usage Reports 0 0 cc ee hn 85 6 2 2 Anti Virus Spam Reports 0 0000 e eects 85 6 2 3
220. tances For a list where all posts are forwarded to a moderator editor there are three settings Send Editor forwards all postings to the list editor see the Editor and Moderator keywords This setting allows the editor to make changes before forwarding the message back to the list In order for the edited message to retain the original sender in the From header the editor s email program must be capable of inserting Resent header lines in forwarded mail If the email program is not capable of this all such posts forwarded to the list will appear to be coming from the editor not the original sender Editors should check with their system administrator to find out whether or not their email program inserts the Resent headers Send Editor Hold forwards a copy of the posting to the editor but differs from Send Editor in that LISTSERV holds the posting for a period of time usually 7 days until the editor confirms the message with the OK mechanism see below Unconfirmed messages simply expire and are discarded by LISTSERV so there is no need to formally disapprove a posting This method of message confirmation is well suited to lists where itis not often necessary to modify the text of a posting and also is an excellent work around if the editor s email program does not generate Resent headers in forwarded mail LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 59
221. ted documentation is usually done with proportional font Email Headers Select which headers to view in the archive message viewer If you select Normal then only the Subject Reply To From Date and Content Type headers will be shown This is the default If you select Show All Headers then every header will be shown Archive Message Numbers Select whether you want individual messages or threads to be numbered in the archive index The default is No 2 6 3 Report Preferences The Report Preference tab lets you define the default settings you want to use when running reports Figure 2 7 The Report Preferences Tab f i Q Preferences ov e General Preferences Archive Preferences Report Preferences DRAGONFLY DC LSOFT COM htaylor lsoft com 3 Changelog Period 1 Day v 3 Report Period 6 Months 3 Lists and Subscribers Displayed 50 The following preferences can be set e Changelog Period Select the default date range of the Server Activity Report and the List Activity Report The default is 1 day Report Period Select the default date range of the Server Usage Report and the Anti Virus Anti Spam Report The default is 6 Months List and Subscribers Displayed Enter the number of lists and subscribers you want to display per page when running any report that displays lists or subscribers The default is 50 LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L So
222. the report is a clickable link to the list configuration page for that particular list The List Report contains a search option Use this to search for a specific list or group of lists 6 1 2 Subscriber Reports To create a report select the list or lists to generate the report for By default you will see all of the lists you own Next select the columns you want to include in the report Finally click Submit The report generated is not just a simple report It also provides the means of manipulating the reported data Once the list owner has generated a report it is possible to change subscription settings or delete one or more subscribers It is also possible to add subscribers to the list The Subscriber Report contains a search option Use this to search for a specific subscriber The Subscriber Report also lets you add a subscriber to a list To add a new subscriber to the list type the user s email address followed by the full name Then choose whether or not to notify the user that he has been added and click on the Add Subscriber button The Subscriber Report also lets you change subscriber setters Once the report has been generated it becomes possible to change any subscriber s settings except for the subscription date Select the subscriber by checking the box to the left of the subscriber name Check the Invert box to select every subscriber EXCEPT those that you have checked off Make the change at
223. the user you want to examine or delete and click on the appropriate button If you did not find what you were looking for you can press the New Search button to get a new search screen If there was only a single match to your query then the preceding screen will be bypassed and you will go directly to the next screen which is the Subscriber Management screen for the subscription It displays the values of all the settings for that subscription including the subscription date and name From this screen you can delete LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 74 Section 4 List and Subscriber Management the subscription or change the name the email address or the subscription options associated with the subscription The following settings are available in the Subscription Type section Regular With a regular subscription you receive individual postings immediately as they are processed by LISTSERV Digest Traditional Digest MIME format and Digest HTML format With a digest subscription you receive larger messages called digests at regular intervals usually once per day or once per week These digests are collections of individual list postings Some lists are so active that they produce several digests per day Digests are a good compromise between reading everything as it is posted and feeling like the list is clogging your m
224. topics in LISTSERV This means that when you click on a topic i e Server Administration the Web Interface refreshes and displays the page that was the first option on the Toolbar menu used with Pulldown Navigation which is described in Section 2 6 Setting Your Personal Preferences For example the first page for the Server Administration topic is the Server Administration Dashboard At the top of the Dashboard the remaining options for Server Administration will be displayed as links Use these links to view these pages The Server Administration menu gives you access to the Server Dashboard site configuration functions mailing list creation and deletion server reports server customization mail and web templates and the ad hoc LISTSERV command entry page For more information on the features associated with this menu see Section 3 Server Administration The List Management menu gives list owners access to the List Dashboard list configuration customization and subscriber management For more information on the features associated with this menu see Section 4 List and Subscriber Management The List Moderation option centralizes the moderation function and it will show all messages needing moderation from the userid host under which you are logged in For more information on this feature see Section 5 List Moderation The Subscriber s Corner option lets you access the lists that you are subscribed to as well as all public lis
225. tributed to the list The editors are the only persons with the list owners who are allowed to mail directly to the list ANY editor can send mail to the list while only the FIRST one will receive copies of mail sent to the list but see also Moderator LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 44 Section 4 List and Subscriber Management Important The first editor MUST be an email address that goes to a person not a file server list server mailer or other automated email address Specifying a program s mailbox as the primary editor could result in a mailing loop for which L Soft international Inc could not be held responsible 3 For detailed instructions see the online help by clicking the Help icon associated with Editor Editor Header Use this keyword to define the list editor s When used in conjunction with the Send Editor option it causes all mail sent to the list to be automatically forwarded to the first person listed in the Editor keyword who will then determine whether to allow it to be distributed to the list The editors are the only persons with the list owners who are allowed to mail directly to the list ANY editor can send mail to the list while only the FIRST one will receive copies of mail sent to the list but see also Moderator y For detailed instructions see the online help by clicking the Help icon associated 3 w
226. ts on the server For more information on this feature see Section 8 Subscriber s Corner The Email Lists option takes you to the main list archives page For more information on this feature see Section 9 Archives The Preferences option allows you to set personal preferences to control the appearance and default settings of the Web Interface For more information on this feature see Section 2 6 Setting Your Personal Preferences The Logout option logs you out of the LISTSERV Web Interface Lal Help pages are accessed by clicking the Help icon at the right side of the toolbar 2 6 Setting Your Personal Preferences LISTSERV allows you to set personal preferences to control the appearance and default settings of the Web Interface Your personal preferences are saved with your email address and password and they will be remembered each time you log in even if you log in on a different computer LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 8 Section 2 Introduction to the Web Interface To change your preferences click on Preferences from the Toolbar and then click on the General Preferences Archive Preferences or Report Preferences tab Make your changes and then click the Submit button E Information for each option on the tabs can be found by clicking the Help icons associated with them 2 6 1 General Preferences The General Preference tab lets y
227. ts reserved 134 A Administrator Roles editor 55 moderator 56 owner 55 Announcement Lists 21 Anti Virus Spam Reports generating 85 Archive Index 101 Archive Preferences 11 default view 11 email headers 12 font 11 including the author s name and address 11 including the table of contents 11 message numbers 12 primary sorting 11 secondary sorting 11 Archives 99 joining a list from 101 103 leaving a list from 101 103 posting a message to the list 95 101 103 replying to an archived message 103 updating a list from 101 103 viewing an archived message 102 viewing list archives 100 viewing the Archive Index 101 viewing the Server Archive Index 99 Attachments content filtering 62 defining types for distribution on your list 61 Exchange and Outlook Attachments 62 HTML messages 62 limits 62 MIME Attachments 61 UUEncoded Attachments 62 B Banners 71 HTML 72 text 72 BITNET 109 110 111 120 Boilerplate Files samples 121 Bulk Operations 78 LISTSERV v15 0 Index C CataList accessing 14 99 adding an HTML description to your list 71 defining categories using the list header keyword 49 hiding your list header 71 reasons for not finding a list 70 setting options for cataloguing your list 70 using to find a list 14 Categories define using the list header keyword 49 ChangeLog generating a report for lists 84 generating a report for servers 86 Cloning a list 30 Closed Lists 23 Command Interface using to subm
228. turned in a file Global xyz All known lists whose name or title contains xyz SUMmary host Membership summary for all lists on specified host SUMmary ALL For all hosts long output LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 108 Appendix A Query REGister REView SCAN SEArch LISTSERV v15 0 or SUMmary TOTAL listname full_name OFF listname lt options gt BY sort_field Country Date Name NODEid Userid BY fieldl field2 Countries m opics LOCal Msg NOHeader Short ALL listname text listname wordl word2 lt gt gt wordl word2 lt gt gt IN listname FROM datel TODAY TODAY 7 TO date2 Command Reference Card send request via mail Just the total for all hosts Query your subscription options for a particular list use the SET command to change them Query all lists you are subscribed to on that server Tell your name to LISTSERV so that you don t have to specify it on subsequent SUBSCRIB Fl s Make LISTSERV forget your name Get information about a list Sort list in a certain order by country of origin by subscription date by name last then first by hostname nodeid by userid gt You can specify more than one sort field if enclosed in parentheses BY NODE NAME Synonym of BY COUNTRY
229. uguay MQ Martinique UZ Uzbekistan EC Ecuador MR Mauritania EE Estonia MS Montserrat VA Vatican City State Holy See EG Egypt MT Malta VC Saint Vincent and the Grenadines EH Western Sahara MU Mauritius VE Venezuela ER Eritrea MV Maldives VG British Virgin Islands ES Spain MW Malawi VI Virgin Islands U S ET Ethiopia MX Mexico VN Viet Nam MY Malaysia VU Vanuatu FI Finland MZ Mozambique FJ Fiji WF Wallis and Futuna Islands LISTSERVS v15 0 0000000000000 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 127 Appendix C Country Codes FK Falkland Islands NA Namibia WS Samoa Malvinas FM Micronesia NC New Caledonia FO Faroe Islands NE Niger YE Yemen FR France NF Norfolk Island YT Mayotte FX France Metropolitan NG Nigeria YU Yugoslavia former NI Nicaragua GA Gabon NL Netherlands ZA South Africa GB Great Britian UK NO Norway ZM Zambia GD Grenada NP Nepal ZR Zaire see CD GE Georgia NR Nauru ZW Zimbabwe GF French Guiana NT Neutral Zone LISTSERVS v18 0 0000000000000 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 128 Glossary of Terms Glossary of Terms A Active Probing With active probing a probe message is explicitly sent to the subscribers informing them that their addresses is being probed and usually instructing them to just discard the message If a probe message bounces depending on the mailing list S setup the address m
230. urrently only the number of subscribers can be limited Important This keyword is available only with the ISP add on and may only be added or changed by the LISTSERV Maintainer e Long Lines Use this keyword to enable or disable long lines support Note This keyword was added to maintain compatibility with LISTEARN and will be removed in a future version of LISTSERV The default is Long Lines Yes It is unlikely that this keyword will need to be set for any list Mail Merge Use this keyword to specify whether or not mail merge is allowed on this list Mail merge must be set by a postmaster as it requires certain site configuration settings For more information about mail merge see Section 4 2 5 Mail Merge 3 For detailed instructions see the online help by clicking the Help icon associated with Mail Merge e Misc Options This keyword is a catch all for certain behavior modifying options that are not otherwise covered by other more specific keyword settings Currently the only options available are as follows NO SPAM CHECK Use this option to disable spam scans for a particular list and its associated xxx request address This is only useful if the LISTSERV maintainer has enabled spam scanning via the SPAM EXIT feature SUPPRESS APPROVED BY Use this option to suppress RFC822 Approved By headers that would normally be generated by LISTSERV in messages posted through moderated lists IGNORE
231. use passwords are not accepted for validation in those cases 2 1 The Default Home Page The default home page for LISTSERV typically is reached by using the URL Onunix http yourhost domain cgi bin wa OnVMS http yourhost domain htbin wa e On Windows http yourhost domain scripts wa exe or http yourhost domain cgi bin wa exe Of course this is not standardized the location of the wa script is determined by the value of www ARCHIVE CGI in LISTSERV s site configuration file In any case invoking wa without any parameters returns the default home page 2 2 Logging In You can log into the Web Interface from any list s main web archive index page assuming that this link has not been removed by the list owner it exists in the WWW INDEX mail template by default The Interface may also be reached by a link from the default LISTSERV home page mentioned in Section 2 1 The Default Home Page To access the Web Interface without a link you point your web browser to the wa script Typically the Interface is accessed as follows On unix http yourhost domain cgi bin wa On VMS http yourhost domain htbin wa LISTSERV v15 0 Web Interface User s Manual Copyright 2007 L Soft international Inc All rights reserved 5 Section 2 Introduction to the Web Interface e On Windows http yourhost domain scripts wa exe or http yourhost domain cgi bin wa exe and by default users are directed to the main arc
232. vention use Subscription Open If you would like to add protection against forged subscription requests or bad return mailing paths then use Subscription Open Confirm The latter will cause a subscription confirmation request to be sent to the prospective subscriber which he or she must respond to using the OK confirmation mechanism 4 3 2 3 Service Areas Defining a service area is a method of restricting access to your list by hiding it from a LIST GLOBAL command and or by limiting subscription requests to a defined set of host machines Limiting access to certain lists can be highly desirable for instance keeping a student list for a class section at a university from being advertised or accessible by people all over the world Without setting certain keywords appropriately such a list would be visible to a LIST GLOBAL command If you wish to simply hide your list from a LIST command but still allow anyone to subscribe to it if they know it is there use the keyword Confidential Yes Users subscribed to the list as well as the list owner s will be able to see the list if they issue a LIST command If you wish to hide your list from and refuse subscription requests from users outside the local area you define two keywords Service some host edu Confidential SERVICE Service can be set to a particular host machine or a set of host machines or nodes It can be set to Service Local meaning it will use either LISTSE
233. wsletters and announcements can be conveniently distributed by email to patrons customers distributors and resellers Email discussion groups can be used for interaction among co workers in special projects and workgroups or to keep lines of communications open between individuals scattered throughout the world working towards a common goal Individuals can form non commercial discussion forums on just about any imaginable topic of interest from hobbies to health support groups The possibilities of how email lists can be used for communication among groups of people are virtually endless See the Case Studies page on L Soft s Web site for real life examples http www Isoft com customers casestudies asp 1 1 What is LISTSERV LISTSERV is an email list management software program Email list management software makes it easy to administer email lists performing in seconds the functions that would otherwise have to be done manually possibly taking many hours or days to complete Introduced in 1986 on BITNET LISTSERV was the first software program to LISTSERV v15 0 Web Interface User s Manual O Copyright 2007 L Soft international Inc All rights reserved 1 Section 1 About Mailing Lists and LISTSERV automate the administration of email lists It is the most time tested and reliable email list management product on the market today In order to use LISTSERV the software must be installed on a server with a dedicated connection t
234. y a particular email address Enter the email address for example mirjam example com and click Search The Search for List field lets the list subscriber narrow the selection of lists to those containing a specific text in the listname Enter the text to search by e g sales and click Search If Show Subscribed Lists Only is selected the default from the Show All Lists drop down menu then only lists that you are subscribed to are displayed If Show All Lists is selected then all lists on the server that you are subscribed to and any public lists on the server that you are not subscribed to are displayed The selection of lists is also subject to the setting of the Narrow Selection field if in Expert Mode Lists that you are subscribed to will be highlighted with a clickable link The Lists per Page field controls how many lists will be displayed on a single page The default is 50 If you want to break the list table into pages of 10 lists then type 10 in the box and click Submit 8 1 Subscribing to One or More Lists To subscribe to one or more lists click the Show All Lists drop down menu and select Show All Lists Check the boxes next to the lists that you want to subscribe to and then click the Invert drop down menu and select Subscribe Check the Send email notification of changes option to have a notification email sent with information about the changes Finally click the Submit button Note If you select

Web Interface User`s Manual for LISTSERV, version 15.0 - L

Contents

Download Pdf Manuals

Related Search

Related Contents